Serenade of the Seas 4-night Western Caribbean Cruise Compass - July 20, 2023

Cruise Compass Day 1 - Tampa, Florida

SERENADE OF THE SEAS

WELCOME TO TAMPA, FLORIDA

Welcome to Serenade of the Seas. Everyone deserves a vacation. You’ll find endless opportunities to make the most of every moment – like game-changing activities, world-class dining, show-stopping entertainment, and plenty of ways to unwind.

TRENDING TODAY

Raise a Glass to Big Savings: BOGO 1/2 Off Deluxe Beverage Package

Enjoy your favorite drinks all cruise long. Buy one Deluxe Beverage Package for only $94 a day, plus 18% gratuity and get one package half off. Visit any bar to purchase. Offer only available today.

Sail-Away from Tampa Party

Join DJ Leo and Caribbean Duo Eu4ria as we start the cruise off in style. 4:00 pm, Pool Deck, Deck 11

HELPFUL TIPS FOR TODAY

Luggage Delivery

Please note that the luggage delivery is a lengthy process, which will be completed one hour after we set sail. If your luggage has not been placed outside your stateroom by this time, please contact Guest Services by dialing 0.

SeaPass Card Cash Limit

The credit limit for cash SeaPass accounts is $300. Once this limit is reached, the account will be deactivated. To reactivate, a cash deposit is needed or simply link a credit card.

Assistive Listening System (ALS)

Guests may request and sign out Assistive Listening Systems (ALS) or Assistive Listening Devices (ALD) available at Guest Services on Deck 4.

Safe Disposal of Medical Needles

Do you use medical needles? Keep others safe by discarding them properly. Use the QR code in your Stateroom or dial the Housekeeping speed dial button on your phone should you require one.

Watch Out! Time Change

Please set your clocks and watches 1 hour back before retiring tonight. (Ship clocks go back at 2:00 am Friday morning).

Adventure at your Fingertips

Want to book a shore excursion right now? You can research, book a tour and receive instant confirmation right on your phone. Book via the Royal Caribbean App or visit the Shore Excursions Desk, Centrum, Deck 4.

Learn to play

Get in on the action and join us for complimentary lessons on our most popular games: Blackjack, Roulette, Three Card Poker, Ultimate Texas Hold’em, Craps, and Slots. You’ll be playing like a pro in no time.

7:00 pm, Casino Royale, Deck 6

DAY 1

Thursday, July 20, 2023

Tampa, Florida

DAILY SNAPSHOT

Forecast: Cloudy with Chance of Rain

Sunrise: 6:45 am

Winds: 5 kts

All Aboard: 3:30 pm

Temperature: 93°F / 34°C

Sunset: 8:26 pm

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up and Watch Out

To best prevent illnesses, wash your hands with soap and warm water after bathroom breaks and before eating. Feeling ill? Norovirus symptoms include upset stomach, vomiting and diarrhea. Should you experience any of these symptoms, contact our Medical Staff by dialing 51.

GOOD TO KNOW

Cruise Vessel Security & Safety Act (CVSSA)

The Security Guide and embassy information is available for your review at Guest Services. Additionally, you can find this information listed on our Company website.

Personalized Services for Guests with Visual Disabilities

The Company provides personalized service to all guests with visual disabilities across the fleet, in compliance with the requirement of the Americans with Disabilities Act (ADA) and EU Regulation 1177/2010.

Animal Sighting Advisory

Occasionally, animals may find their way onboard our ships. For your safety, if you encounter any animals onboard, it is prohibited to interact with or touch them. We ask that you please report any sightings or encounters to any of our Officers or Crew.

Safety 1-2-3

In compliance with our Youth Evacuation Plan, children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.

Children’s Personal Flotation Devices (PFD) For the safety and wellbeing of children, PFDs are available free of charge at the pool. PFDs are for use onboard the Serenade of the Seas and cannot be taken off the ship.

Smoking only Permitted in Designated Areas

Smoking is allowed on Deck 5 Starboard Side, Deck 11 Starboard Side and the Casino, Deck 6 during opening hours in the designated area, for active players only. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Watch the video on the Royal Caribbean App, then check in at your assigned assembly station.

Welcome Aboard Reception

You’re Invited. Redeem your official “Welcome Aboard” Gift Pack during this exclusive reception.

Noon - 7:00 pm, Art Gallery, Deck 5

Spa Tour and Raffle

Enter to win $500 in spa credit today only. Boarding day meet and greet. Tour the spa, reserve a treatment, and receive exclusive offers.

Tours: 1:00 pm - 5:00 pm, Vitality Spa, Deck 11 Raffle Drawing: 4:30 pm - 5:00 pm, Vitality Fitness Center, Deck 12

Port & Shopping Expert Available

Questions about tomorrow? Ask Shorai. Your Port & Shopping Expert is here to save you time and money in Cozumel.

6:00 pm - 9:00 pm, Port & Shopping Desk, Deck 5

Early Bird Photo Package Savings

Pre-purchase your photo package and save big. Receive 20% off a photo package the first two days of your cruise.

6:00 pm - 10:00 pm, Focus Photo Gallery, Deck 5

50% off Fine Jewelry Event

Welcome onboard. Begin your voyage on a high note with 50% off exquisite jewelry designs. The savings are brilliant, but the selection is limited so get there early.

7:00 pm - 11:00 pm, Facets, Deck 5

It’s Snowing Dough

For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100 or more. You must be present to win.

10:00 pm, Casino Royale, Deck 6

A Far East Feast

Enjoy an exotic Asian-inspired dining experience. Sashimi, sushi and more are all made-to-order with intense flavors, and the best ingredients at Izumi. Reservations suggested and walk-ins welcome. Dial 3442 or visit Izumi, Deck 12.

IN THE SPOTLIGHT

Welcome Aboard Showtime: John Wessling

This native Texan was a finalist on Last Comic Standing on NBC, roasted Jeff Foxworthy on Comedy Central, told jokes on Live at Gotham, made comedy history by performing in all 50 states in 50 consecutive days, performed two years in a row at the world famous Just For Laughs festival in Montreal, dominated as “Killer B” on Versus’ Network’s Fanarchy, has been an award-winning podcaster and member of the Whiskey Brothers, worked as major-market syndicated sports talk radio host…but most importantly, he’s very funny and puts on one hell of a show.

9:30 pm, Tropical Theatre, Decks 5, 6

Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show, so our staff can accommodate you in your seat. *An Assistive Listening System is available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Rock Climbing Wall

The view alone is worth every step. Climb forty feet above deck on our signature Rock Climbing Wall, where everyone from beginners to speed climbers can strap in and go vertical. With no reservation required at this complimentary activity. You could visit the view again and again.

3:00 pm, Sports Deck, Deck 13

Welcome Aboard General Knowledge Trivia

Attention know-it-alls: You’re in for a treat. Your Cruise Director’s Staff will be hosting fun trivia challenges every day.

5:00 pm, Schooner Bar, Deck 6

Movie of the Day: Jerry and Marge Go Large (PG-13)

Based on the true story about long-married couple Jerry and Marge Selbee, who win the lottery and use the money to revive their small town.

(2023 - PG-13 - 1h 36m)

9:00 pm, Cinema, Deck 6

EVENING THRILLS

If you Know it Dance it?

Come and have some fun in our first of many game shows this cruise. Can you trip the light fantasic and show off your dancing moves.

9:00 pm, Centrum, Deck 4

Welcome Karaoke (18+)

Are you a night owl? Do you like to sing? Then this is the perfect event for you. Howl at the moon and entertain your fellow guests. Adult Welcome Aboard Session.

9:30 pm, Safari Club, Deck 6

Win $100 for Booking a Vacay

Secure your next adventure by Day 2 and you’ll be entered for a chance to win $100 onboard credit to use on this sailing. NextCruise, Centrum, Deck 5

Majority Rules Game Show

There’s no right or wrong answer. The majority of answers win. Join your Cruise Director’s Staff for this engaging game show.

10:45 pm, Safari Club, Deck 6

All American Classics: From buttermilk fried chicken to crispy crab cakes and Manhattan clam chowder, we’re honoring the dishes that fill the melting pot of the United States with flavor. Soak up every flavor — tonight only at the Windjammer.

COFFEE & SNACKS DECK

* Depending on ship position & local authorities.

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the Royal Caribbean App, stop by the dining venues or dial 3334 for reservations. Dress codes may apply.

Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.

*Depending on ship position & local authorities.

**Weather permitting.

*** For specific age groups consult the Adventure Ocean Compass.

PORT AGENT CONTACT INFORMATION

Mariana Benitez

MLSBC Cruises/Norton Lilly - Port Operations

Address: 442 W. Kennedy Blvb. Suite 290 Tampa, FL, 33606

Mobile: 786-447-9648

Office: (813) 247-2901

Email: mbenitez@nortonlilly.com

U.S. Embassy, Tampa, Florida:

Address: 400 N. Tampa Street, Suite 1160, Tampa, FL, 33602

United States of America

Phone: (813) 865-0200

Local Law Enforcement:

4211 N Lois Ave, Tampa, FL, 33614

United States of America

Phone: (813) 878-7300

Save up to 40% on Specialty Package

Enjoy multiple restaurants onboard throughout your vacation at a discounted price. Savor the savings, don’t miss out — upgrade your dinner plans with this exclusive offer. Today only 3 dining experiences for $134.99 per person (18% gratuity will be added). Dial 3340 or visit any specialty to purchase.

DAY 1

GOOD TO KNOW

Thursday, July 20, 2023

Tampa, Florida

* Depending on ship position & local authorities.

** Weather permitting.

*** Entertainers will take periodic breaks.

(RR) Reservations Required

($) Fee Applies

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately on extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Cruise Compass Day 2 - At Sea

SERENADE OF THE SEAS DAY 2

READY FOR A DAY AT SEA, ROYAL CARIBBEAN STYLE?

From sunrise to sunset you can be as active or laid-back as you want to be. One thing is guaranteed, it will be another unforgettable day.

TRENDING TODAY

Caribbean Port & Shopping Show

Learn all about tax & duty-free shopping this cruise and highlights in Cozumel. FREE Caribbean pendant for all who attend. Seating is very limited - get there early.

11:00 am, Tropical Theatre, Decks 5, 6

Men’s Belly Flop Competition

Oh, the prestige. The Glamour. Make a splash with your Cruise Director, Danny for this unique competition.

1:00 pm, Pool Deck, Deck 11

HELPFUL TIPS FOR TODAY

Children in Diapers

Due to public health regulations, children in diapers, swim diapers, pull ups or who are not completely toilet trained are not allowed in the pools.

Hold that thought

Reserving deck chairs is not allowed. Any unattended items will be collected and held at the towel stand.

Dress Code: Wear your Best

Say goodbye to Formal Night, and hello to Wear your Best. It’s time to shine - your way.

Destination Talk

Get a head start on planning your day ashore with insider tips on the port, exclusive information about tours and any essentials you’ll need to bring with you.

10:00 am, Tropical Theatre, Decks 5, 6

Who’s in the Hot Seat?

Play with your SeaPass card on tables or slot games from 11:00 pm to Midnight for a chance to win Freeplay.

11:00 pm - Midnight, Casino Royale, Deck 6

Forecast: Cloudy with

Chance of Rain

Sunrise: 6:43 am

Dress Code: Wear your Best

Temperature: 86°F / 30°C

Winds: 11 kts SE

Sunset: 8:13 pm

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Safety First with Swim Vests

Play it safe at the pool, swimming smart and looking cool. Complimentary swim vests are available in 3 sizes designed for children ages 4 to 12. Swim vests are located near the towel station on Deck 11.

GOOD TO KNOW

Set up your Departure Details

Provide your departure information through the Royal Caribbean App by 6:00 pm for a quick and easy departure day.

Our Pipes are Sensitive

Our toilet system onboard is very sensitive. Please do not flush anything except toilet paper.

Youth Evacuation Plan

Children will be given colored wristbands that correspond with their muster stations. In the event of an emergency, Youth Staff will escort all children participating in Adventure Ocean activities to their muster stations for reunification with their parents/guardians.

Children on the Dance Floor

All parents must ensure their children do not run around during live music sets. For safety purposes, parents must be present with children while on the dance floor.

Smoking is only Permitted in Designated Areas

Smoking is allowed on Deck 5 Starboard Side, Deck 11 Starboard Side and the Casino, Deck 6 during opening hours in the designated area, for active players only. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Download the Royal App on your phone and conveniently access your Cruise Compass to plan your days onboard.

Share every unforgettable moment in real time

With the Surf + Stream Voyage Package you can video chat and stream your favorite TV shows, movies and music (from $25.99 per day). Connect to “WiFi-Guest-Serenade” and go to login.com on your own device to get started. Dial 4733.

9:00 am - Noon & 5:00 pm - 8:00 pm, Internet Assistance Desk, Centrum, Deck 7

Jewelry Savings & Deals at Inch of Gold Sale

Create your own unique jewelry, starting at just $1 per inch. Get a free 7” bracelet with the purchase of a 21” necklace. Choose your chain and accessorize to match your style.

9:30 am - 10:00 pm, Royal Shops, Deck 5

Seminar: Go Home Looking Ten Years Younger

Want to return home looking refreshed and youthful? The Medispa offers targeted wrinkle treatments, non-surgical brow lifts, volumizing skin treatments, and lip enhancements.

10:30 am - 11:25 am, Vitality Spa, Deck 11

Champagne Art Auction

You haven’t lived until you’ve experienced a live art auction. Join us for champagne, a free gift, and 90 minutes of fun you’ll never forget.

Art Auction Registration: 11:30 am - Noon Noon - 1:30 pm, Viking Crown Lounge, Deck 13

Formal Night Portraits

Tonight is the night. Everyone is dressing up and getting their glam on, and you should too. Have our photo team capture photos of you rocking your formal attire. Look for our photographers all around the ship tonight.

4:45 pm - 10:00 pm, Centrum, Decks 4, 5 & 6

Play your Mystery Credit

Download your $2 in Freeplay with a chance to win up to $100 before it’s too late. Offers expires at Midnight. Casino Royale, Deck 6

Rustic Italian

From the first bite of antipasti to the last spoonful of tiramisu, Giovanni’s Table makes for an evening to remember. Reservations suggested and walk-ins welcome. Dial 3341 or stop in for reservations.

Giovanni’s Table, Deck 6

Win $100 for Maximum Memory Making

It’s never too early to start planning your next adventure with NextCruise. Book your next vacation by Day 2, and you’ll be entered for a chance to win $100 to spend onboard this cruise to max out your memories this vacation.

NextCruise, Centrum, Deck 5

IN THE SPOTLIGHT

Production Show: Stage to Screen

Pays homage to the great musicals that have made the successful jump from the Broadway stage to the glittering lights of Hollywood (and vice versa). They encompass a broad range of musical styles and film genres from camp and classic, to the nostalgic and contemporary musicals of Broadway and Hollywood.

8:00 pm & 10:00 pm, Tropical Theatre, Decks 5, 6

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show, so our staff can accommodate you in your seat.

*An Assistive Listening System is available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Movie of the Day: The Super Mario Bros. Movie (PG)

A plumber named Mario travels through an underground labyrinth with his brother, Luigi trying to save a captured princess. (2023 - PG-13 - 1h 32m)

6:00 pm & 10:00 pm, Cinema, Deck 6

Selfie Scavenger Hunt

Can you find the item from just a photo? Come try out your skills at this unique scavenger hunt.

Noon - 12:30 pm, Pool Deck, Deck 11

Get Ready for Thrilling Games of B-I-N-G-O

Get ready to yell, “BINGO”. Join your Royal Bingo host today for a great session of Bingo.

Cards on Sale, 2:15 pm - 3:00 pm

Games Begin, 3:00 pm - 3:45 pm

Safari Club, Deck 6

EVENING THRILLS

Ultimate 80’s Dance Party

Rock out to some of the best tunes of the 80’s - throw on your leg warmers, let down your hair and look out for the surprises. It’s colorful, it’s crazy, it’s the greatest 80’s party ever.

9:15 pm, Centrum, Deck 4

Adult Karaoke (18+)

Are you a night owl? Do you like to sing? Then this is the perfect event for you. Howl at the moon and entertain your fellow guests.

9:15 pm, Safari Club, Deck 6

SHUSH! Silent Party

Shhhh. You’re invited. A party where everyone wears headphones? That’s right. It’s called SHUSH! Silent Party. We supply the headphones and you get complete control over your listening experience. Bring the family in and battle for dance floor supremacy. Or, just take off your headphones and enjoy the silence while everyone else is dancing away and singing along at the top of their lungs. It’s fun, funny and tonight. (Limited headphones available)

10:30 pm, Safari Club, Deck 6

Savor La France: Transport yourself to a quaint Parisian bistro — tonight only at the Windjammer. Get your fill of luxurious Franco-flavors like croque madame, coq au vin, chicken cordon bleu and french desserts.

Children in diapers or who are not completely toilet trained are not permitted in the pools.

(RR) Reservations Required

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the Royal Caribbean App, stop by the dining venues or dial 3334 for reservations. Dress codes may apply.

Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.

*Depending on ship position & local authorities.

**Weather permitting.

*** For specific age groups consult the Adventure Ocean Compass.

Drink of the Day: Rum Runner

Run, don’t walk to the nearest bar to enjoy today’s drink of the day — the Rum Runner. No matter how you shake it or blend it, this popular tropical cocktail is full of fruit and rum flavor. Try it today and raise a glass to adventure. Order at any bar onboard.

Friday, July 21, 2023

GOOD TO KNOW DECK TIME

THINGS TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately on extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

* Depending on ship position & local authorities.

** Weather permitting.

*** Entertainers will take periodic breaks.

(RR) Reservations Required ($) Fee Applies

ONBOARD EXPENSE ACCOUNT

Setting Up Your Account

If you did not account during Online or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck XXX. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

DINING

Specialty Dining Reservations

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial [7000] on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d' outside. The Maitre d' can also assist you with making changes to your seating.

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 3340 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d’ outside. The Maitre d’ can also assist you with making changes to your seating.

Room Service

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial [7000] from your stateroom phone.

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or find the Room Service menu in your stateroom drawer. When you’re ready to order, dial 3388 from your stateroom phone.

DEPARTURE PROCESS

The evening before departure, you will receive the As You Depart flyer in your stateroom. The flyer details all the information you need to know for departure.

The evening before departure, you will receive the Tips for an Easy Departure Flyer in your stateroom. The flyer details all the information you need to know for departure.

INTERNET

How To Purchase Internet Packages

ONBOARD EXPENSE ACCOUNT

Setting Up Your Account

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network [Wi-Fi-Guest-Ship] and open your web browser to view available packages for your sailing. Trouble connecting? Ensure your device is in AIRPLANE MODE and turn your Wi-Fi ON and connect to [WiFi-Guest-Ship]. On the pop-up, click “Access Internet" or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck XX or dial XXXX on your stateroom phone.

GRATUITIES

How much are gratuities?

If not already pre-paid, a $16.00 gratuity ($18.50 for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared among dining & culinary services sta , stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck XXX. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

GENERAL SHIP INFORMATION

DINING

Directions

Having a hard time finding your way around? We have interactive touchscreen wayfinding signage throughout the ship (specifically, at every elevator lobby) to help guide you to where you need to go!

Specialty Dining Reservations

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial [7000] on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d' outside. The Maitre d' can also assist you with making changes to your seating.

Where You Can Purchase Necessities

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network “WiFi-Guest-Serenade” and open your web browser to view available packages for your sailing. Trouble connecting? Ensure your device is in AIRPLANE MODE and turn your Wi-Fi ON and connect to “WiFi-Guest-Serenade”. On the pop-up, click “Access Internet” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 7 or dial 4733 on your stateroom phone. .

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 3340 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d’ outside. The Maitre d’ can also assist you with making changes to your seating.

Toiletries can be purchased at the Port Merchant store or at the vending machines on Quantum and Oasis Class ships.

Room Service

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial [7000] from your stateroom phone.

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or find the Room Service menu in your stateroom drawer. When you’re ready to order, dial 3388 from your stateroom phone.

Lost and Found

Please alert Guest Services prior to your departure if you have lost or misplaced any items during your cruise. You can use www.chargerback.com to report lost items after you leave the ship. All unreported items will be held for 30 days.

ADDITIONAL QUESTIONS?

DEPARTURE PROCESS

If you have other questions, please check the Royal Caribbean App, or contact your Stateroom Attendant or any crew member.

The evening before departure, you will receive the As You Depart flyer in your stateroom. The flyer details all the information you need to know for departure.

The evening before departure, you will receive the Tips for an Easy Departure Flyer in your stateroom. The flyer details all the information you need to know for departure.

Cruise Compass Day 3 - Cozumel, Mexico

SERENADE OF THE SEAS

WELCOME TO COZUMEL, MEXICO

With its lively tropical reefs, crystal-clear waters and ancient ruins, Cozumel is ripe for one-of-a-kind adventures. Head to Chankanaab National Park, where you can snorkel among the colorful reefs and schools of tropical fish. Or wander through the towering Maya ruins of Tulum or unwind with a beachside massage at Playa Mia.

TRENDING TODAY

The Perfect Spa Day

Indulge mind, body and soul for 75 glorious minutes with all of these treatments for only $179: Full Body Massage, Invigorating Skin Brushing, ELEMIS Touch Facial, Foot and Ankle Massage, and Scalp Massage.

8:00 am - 9:00 pm, Vitality Spa, Deck 11

70’s Disco Inferno

Get your leisure suits and platform shoes; the 70’s are back. Get ready for this action packed party complete with exciting music, electric groovy dancing and costumes.

10:30 pm - 11:15 pm, Centrum, Deck 4

HELPFUL TIPS FOR TODAY

Transfer Tickets

Guests with flights after Noon on departure day can purchase transfer tickets to Tampa International Airport at Guest Services, Deck 4. Tickets must be purchased no later than July 23rd at Noon.

SeaPass Card and Photo Identification

Please note that Guests will not be permitted off or on the ship without their SeaPass Card and Photo Identification (Government Issued).

Dress Code: Casual

You’re on vacation – relax. Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the Pool Deck only.

Adventures in Cozumel

Shore excursions have limited availability and sell out quickly. Guest favorites include Fury Catamaran Snorkel and Beach Break and Swim with a Pair of Dolphins and VIP Experience. Book today using the Royal Caribbean App or at the Shore Excursions Desk on Deck 4.

Place your Bets

Enter the $1-Bet Raffle for a chance to win $500. You must be present at the time of draw to win.

10:30 pm, Casino Royale, Deck 6

DAY 3

Saturday, July 22, 2023

Cozumel, Mexico

DAILY SNAPSHOT

Arrival: 7:00 am

Gangway Open: 7:30 am (Approx.)

Forecast: Cloudy with

Chance of Rain

Sunrise: 6:18 am

Dress Code: Casual

All Aboard: 5:30 pm

Deck 2, Midship

Temperature: 87°F / 31°C

Winds: 9 kts SE

Sunset: 7:29 pm

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Wash Up

The best way to prevent colds, flu and gastrointestinal illnesses, such as Norovirus, is to wash your hands with soap and warm water, for at least 20 seconds er bathroom breaks and before eating.

GOOD TO KNOW

Crew Boat Drill

Sometime this morning, there will be a boat drill for the crew. If you happen to see the crew running around the ship, there’s no need to be alarmed. Just continue enjoying your vacation.

Local Port Agriculture Regulations

Please note that local port regulations prohibit the addition or removal of agricultural items such as food, fruits, plants, flowers, sea shells, bulbs, and rocks to or from the ship.

Mexican Ports Update

Mexico has banned all forms of smoking (including e-cigarettes) in all public spaces. Before you go ashore, please store them away in your stateroom. Failure to comply may result in fines and/or being detained up to 36 hours.

Watch Out! Time Change

Please set your clocks and watches 1 hour forward before retiring tonight. (Ship clocks go forward at 2:00 am Sunday morning).

Just a Reminder

All guests ages 17 and under must be accompanied by an adult to depart and return to the ship at all ports of call destinations.

Share your Adventures

Keep your loved ones up to date. Connect to “WiFi-GuestSerenade” and go to login.com to get started (from $25.99 per device per day) and share your adventures

8:30 am - 11:30 am & 5:00 pm - 8:00 pm, Internet Assistance Desk, Centrum, Deck 7

Get Smart About Art

Curious about art? Our Art Team will make understanding art easy as they break down the different styles of art, which artists mastered them, and what you need to know to build an art collection.

6:00 pm - 7:00 pm, Viking Crown Lounge, Deck 13

Guess the Carat of Color Changing Zultanite

Win a fantastic prize if you guess the carat weight on our stunning Zultanite gemstone. It’s that easy.

6:00 pm - 9:00 pm, Facets, Deck 5

Early Bird Photo Special – Extended

We have extended our Early Bird Photo Special one additional day. Don’t miss out on your last chance to pre-purchase your photo package and save big.

6:30 pm - 10:00 pm, Focus Photo Gallery, Deck 5

Win a Bag of Cash

Receive 1 electronic entry for every 100 points earned. 3 Winners battle to choose a bag of Cash. You must be present to win.

11:00 pm, Casino Royale, Deck 6

Welcome to Cozumel

Welcome to a shopper’s paradise. Cozumel is the Caribbean’s shopping capital. Enjoy massive tax and duty-free savings in our recommended & guaranteed stores. Don’t forget your Port & Shopping Map. Watch Shorai, your Port & Shopping Expert on Channel 13 for more info.

A cut above the rest

Our exceptional prime meat is joined by Maine lobster, grilled branzino and other succulent dishes paired with addictive sides & irresistible desserts. Reservations suggested and walk-ins welcome. Dial 3340 or stop in for reservations. Chops Grille, Deck 6

IN THE SPOTLIGHT

Headliner Showtime: El Gaucho

Winner of the “Best Production Act of the Year” in Las Vegas, El Gaucho is a Showman the likes of which you’ve never seen before! Join us for a must-see show packed with laughter from the very start and featuring fiery music and unusual skills. A unique one-of-a-kind night of entertainment.

7:00 pm & 9:00 pm, Tropical Theatre, Decks 5, 6

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show, so our staff can accommodate you in your seat. *An Assistive Listening System is available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Movie of the Day: Shazam: Fury of the Gods (PG-13)

The film continues the story of teenage Billy Batson who, upon reciting the magic word “SHAZAM!” is transformed into his adult Super Hero alter ego, Shazam.

(2023 - PG-13 - 2h 10m)

10:00 am, 2:00 pm, 6:00 pm & 10:00 pm, Cinema, Deck 6

Sail-Away Music with DJ Leo

Join the party on the Pool deck as we sail-away from Cozumel. Grab a cocktail and dance to the great music with DJ Leo.

5:30 pm, Pool Deck, Deck 11

Movie on Deck: The Super Mario Bros. Movie (PG)

A plumber named Mario travels through an underground labyrinth with his brother, Luigi, trying to save a captured princess.

(2023 - PG - 1h 32m)

6:30 pm & 9:30 pm, Pool Deck, Deck 11

EVENING THRILLS

70’s Line Dance Class

The fastest way from point “A” to point “B” is a straight line, right? Not if it’s one of the easy and fun line dances your Cruise Director’s Staff will teach you for tonight’s party. It’s going to be crazy.

7:15 pm, Centrum, Deck 4

Lip Sync Game Show

Can you out sync your fellow guest in this new game show for the Serenade of the Seas. Come join in the fun with your Activities Team.

9:00 pm, Centrum, Deck 4

Last 2 Days to book your Next Cruise Book now and get up to $600 off or onboard credit plus pay only $100 per person deposit on select fares. Our NextCruise team will be happy to help you with your reservations. NextCruise, Deck 5, Centrum

Adult Majority Rules Game Show (18+)

There’s no right or wrong answer...the majority of answers win. Join your Entertainment Activities Team for this fun but naughty game.

11:30 pm, Safari Club, Deck 6

Bite

*

(RR) Reservations Required

DINING TIPS

Deck 12

Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.

*Depending on ship position & local authorities.

**Weather permitting.

*** For specific age groups consult the Adventure Ocean Compass.

PORT AGENT CONTACT INFORMATION

Alejandro Tzab

TMM Agencias S.A. de C.V.

Phone: +52 987 87 2 58 19 / +52 987 2 17 44

Email: alejandro.tzab@ssamexico.com

Address: KM. 4.5 CRR. A Chankanaab, Costera Sur, Cozumel, Q ROO C.P. 77600

U.S. Embassy, Mexico City, Mexico: Paseo de la Reforma 305, Col. Cuauhtemoc, 06500 Mexico, D.F.

Phone: +52 555 080 2000

Local Law Enforcement:

Policia Turistica de Cozumel, Municipio de Cozumel

Phone: +52 987 872 0092

Drink of the Day: Dark & Stormy

Channel your inner sailor with today’s drink of the day — the Dark and Stormy. Named er an old sailor who compared the color of the drink to stormy clouds, this drink is forecasted to be downright delicious. Try it today and raise a glass to adventure. Order at any bar onboard.

DAY 3

Saturday, July 22, 2023

Cozumel, Mexico

GOOD TO KNOW DECK TIME

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately on extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

Vortex Nightclub is for adults 18 years and older after 10:00 pm

*Depending on ship position & local authorities.

** Weather permitting.

*** Entertainers will take periodic breaks.

(RR) Reservations Required ($) Fee Applies

Cruise Compass Day 4 - At Sea

SERENADE

RELAX AT SEA

OF THE SEAS DAY 4

Today is a day at sea and we hope you had a good night’s sleep, because with everything you can do onboard, you’re going to need it.

TRENDING TODAY

Who’s Who in the Art World

Learn about some of today’s most innovative artist and techniques, featuring personally - curates favorites from your onboard Art auctioneer Noon - 1:00 pm, Viking Crown Lounge, Deck 13

Love and Marriage Game Show (18+)

Join your Cruise Director, Danny as they put your fellow shipmates through the matrimonial test of time. Don’t miss the laughs. 2:00 pm, Tropical Theatre, Decks 5, 6

HELPFUL TIPS FOR TODAY

Departure Information

Tune in to Channel 7, where your Cruise Director, Danny will provide essential information on the departure process in Tampa, Florida. Please also refer to the “Tips for an Easy Departure” flyer in your stateroom for important information.

Gratuity Envelopes & Luggage Tags

If you need additional gratuity envelopes or luggage tags, please see your Stateroom Attendant.

Until our Next Adventure

As our cruise vacation comes to an end, on behalf of the Master, Hotel Director, Officers, Staff and Crew, we wish to express our best wishes for a safe return home. We trust you are walking away with pleasant memories and we hope to see you onboard again soon.

Dress Code: Casual

You’re on vacation – relax. Feel free to kick back in jeans, polos, golf or Bermuda shorts (for breakfast and lunch), t-shirts, blouses or sundresses. Remember to keep swimwear for the Pool Deck only.

Last Chance to Buy Photos

If you haven’t had a chance to see all of your awesome cruise photos, now is the time to see. Today is the last opportunity to view and purchase your cruise photos. 10:00 am - 10:00 pm, Focus Photo Gallery, Deck 5

Casino Redemption

Before the end of the cruise, redeem all of your casino chips, tokens or slot machine tickets. These items are not redeemable by mail, so be sure to visit the Cashier’s Desk before you head home.

Casino Royale, Deck 6

DAILY SNAPSHOT

Forecast: Sunny

Sunrise: 7:06 am

Winds: 12 kts SE

Temperature: 87°F / 31°C

Sunset: 8:27 pm

Dress Code: Casual

YOUR HEALTH IS OUR PRIORITY

We’re all in this together. Here are some things to keep in mind for the health and safety of everyone onboard.

Hold Steady with Handrails

Even on the calmest of seas, the ship may shift unexpectedly. Use the handrails located throughout the ship whenever we are sailing.

GOOD TO KNOW Lost & Found

Please alert Guest Services if you have lost or misplaced any items prior to your departure. You can use www. chargerback.com to report lost items after you leave the ship. Lost and Found will hold valuable items for 30 days.

SeaPass Account Hold Charge

You may notice a temporary hold on the credit card that your SeaPass card is linked to. The hold is used to secure funds for anticipated onboard purchases and will be released after departure once your final charges are settled.

Do we have something of yours?

As you go through Customs in the terminal, please pick up any items security withheld during your cruise from the Terminal Security. Don’t forget your receipt.

Poolside Safety

Splashing in the pool is fun but the pool deck can become slippery as a result. Please watch your step in this area.

Safe Departure

Please take a few minutes to check your safe for any valuables you may have secured during your voyage.

Tell us about your Adventure

We deeply value your feedback. Please check your email for our post-cruise satisfaction survey and take a few minutes to tell us about your vacation with us.

Today’s Spa Special: Relaxation Package

Pamper yourself with all of these treatments for 50 minutes: Swedish or Deep Tissue Back Massage, Soothing Scalp Massage, Foot & Ankle Massage, Neck & Shoulder Massage, and Collagen Eye Treatment. Today only $149.

8:00 am - 6:00 pm, Vitality Spa, Deck 11

Last Chance to Connect

Catch up on email, post your vacation memories, or make arrangements for your voyage home by purchasing a Single Day Pass of the SURF + STREAM packages. Connect to “WiFiGuest-Serenade” and go to login.com on your own device to get started.

9:00 am - Noon & 5:00 pm - 7:00 pm, Internet Assistance Desk, Centrum, Deck 7

Last Call for Fine Jewelry Savings

It’s your last chance to pick up stunning fine jewelry from the Royal Shops. Explore a varied collection of jewelry designs for up to 60% off and enjoy tax & duty free savings.

7:00 pm - 9:00 pm, Facets, Deck 5

It’s Snowing Dough

For every 100 points earned, receive one entry into the Snowball Raffle for a chance to win $100 or more. You must be present to win.

10:00 pm, Casino Royale, Deck 6

A look behind the scenes

Ever wonder how many thousand pounds of laundry are done during a sailing? Join us for an All Access Tour to find out. Book today using the Royal Caribbean App or visit the Shore Excursions Desk, Centrum, Deck 4.

Sprinkle on the Memories

There is no need to study for this class, just bring your creativity and your sweet tooth. Your instructor will teach you how to turn freshly baked cupcakes into masterpieces. Fun for the whole family, sign up today. Dial 3341.

Giovanni’s Table, Deck 6

IN THE SPOTLIGHT

Farewell Showtime: El Gaucho Featuring Special Guests

Winner of the “Best Production Act of the Year” in Las Vegas, El Gaucho is a Showman the likes of which you’ve never seen before.

Join us for a must-see show packed with laughter from the very start and featuring fiery music and unusual skills. A unique one-of-a-kind night of entertainment.

9:15 pm (One show only), Tropical Theatre, Decks 5, 6

Children must be accompanied by a parent or guardian. Please refrain from using your cellphone and/or two-way radios during all performances. Please arrive at least 15 minutes prior to the show, so our staff can accommodate you in your seat.

*An Assistive Listening System is available at Guest Services, Deck 4.

DAYTIME ADVENTURES

Veterans Celebration

Join your Cruise Director and honor all the men and women who have served our nation. Thank you for your service.

11:00 am - 11:30 am, Centrum, Deck 4

International Parade of Flags

Over 60 nationalities work and live onboard. Join many members of the Serenade of the Seas’ officers, staff and crew as they wave flags from the many nations represented.

11:30 am, Centrum, Deck 4

Bingo: Let the Games Begin

Have fun with Royal Bingo and win cash prizes. Whether it’s your first time or you’re a pro, you won’t want to miss this onboard favorite. There’s always a winner.

Cards on Sale: 3:15 pm - 4:00 pm

Games Begin: 4:15 pm - 5:00 pm

Safari Club, Deck 6

EVENING THRILLS

Battle of the Sexes Game Show

Who will dominate once and for all in a game of men vs. women?

Join your Activities Team this evening to see who will win the title.

9:15 pm, Centrum, Deck 4

Rock-A-Rookie

Rock out in this exciting live Karaoke. You will be center stage while our live musicians play your back up.

Final Day for your Onboard Offers

Now is the time to book. Receive exclusive benefits of up to $600 in savings when you book your cruise onboard. NextCruise, Centrum, Deck 5

10:00 pm, Centrum, Deck 4

Crazy Quest Game Show (18+)

Join your Activities Manager, Victor in the craziest Game Show at sea.

10:30 pm, Safari Club, Deck 6

Flavors of India: From the famous butter chicken and vegetable briyani & to channa masala & onion pakora’s, we’re honoring one of the world’s most aromatic cuisines tonight at the Windjammer. And you can soak up every last bite with all your favorite flatbreads and naan.

(RR) Reservations Required

($) Fee Applies

* Depending on ship position & local authorities.

DINING TIPS

• Reservations are recommended for all dining venues. Please visit the Royal Caribbean App, stop by the dining venues or dial 3334 for reservations. Dress codes may apply.

Children in diapers or who are not completely toilet trained are not permitted in the pools.

24 HOURS SERVICES AND VENUES

Only (Dial 911) Table Tennis, Deck 11

Services (Dial 0), Deck 4 Video Arcade, Deck 12

Golf, Fairways of Serenade, Deck 13 Whirl Pool, Deck 11 Shuffleboard, Deck 12

Please bring your SeaPass card to all activities. Certain age, height, weight and clothing requirements may apply. Please check activity signage for more information. For the well-being of everyone onboard, some members of our security team will be wearing body cameras as part of their uniform.

*Depending on ship position & local authorities.

**Weather permitting.

*** For specific age groups consult the Adventure Ocean Compass.

Drink of the Day: Goombay Smash

Celebrate the islands of The Bahamas with today’s drink of the day — the Goombay Smash. Originally created by Miss Emily at the Blue Beer Bar, this blend of rum and fruit flavors will put you on island time immediately. Try it today and raise a glass to adventure. Order at any bar onboard.

GOOD TO KNOW DECK TIME

TO DO

If you are experiencing any of the symptoms below, do not leave your stateroom and call the Medical Center immediately on extension 51 to make an appointment.

• Fever or chills

• Cough

• Shortness of breath

• Fatigue; Muscle or body aches

• Headache

• Loss of taste or smell

• Sore throat

• Congestion or runny nose

• Nausea or vomiting

• Diarrhea

* Depending on ship position & local authorities.

** Weather permitting.

*** Entertainers will take periodic breaks.

(RR) Reservations Required ($) Fee Applies

ONBOARD EXPENSE ACCOUNT

Setting Up Your Account

If you did not account during Online or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck XXX. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

DINING

Specialty Dining Reservations

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial [7000] on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d' outside. The Maitre d' can also assist you with making changes to your seating.

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 3340 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d’ outside. The Maitre d’ can also assist you with making changes to your seating.

Room Service

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial [7000] from your stateroom phone.

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or find the Room Service menu in your stateroom drawer. When you’re ready to order, dial 3388 from your stateroom phone.

DEPARTURE PROCESS

The evening before departure, you will receive the As You Depart flyer in your stateroom. The flyer details all the information you need to know for departure.

The evening before departure, you will receive the Tips for an Easy Departure Flyer in your stateroom. The flyer details all the information you need to know for departure.

INTERNET

How To Purchase Internet Packages

ONBOARD EXPENSE ACCOUNT

Setting Up Your Account

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network [Wi-Fi-Guest-Ship] and open your web browser to view available packages for your sailing. Trouble connecting? Ensure your device is in AIRPLANE MODE and turn your Wi-Fi ON and connect to [WiFi-Guest-Ship]. On the pop-up, click “Access Internet" or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck XX or dial XXXX on your stateroom phone.

GRATUITIES

How much are gratuities?

If not already pre-paid, a $16.00 gratuity ($18.50 for Suite guests) is added to each guest's onboard account daily to help recognize superior service from crew during your cruise. This gratuity is shared among dining & culinary services sta , stateroom attendants, and other hotel services teams working behind the scenes. In addition to daily gratuities, an 18% gratuity is automatically added to all beverage, mini bar items, specialty dining, and spa & salon purchases.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck 4. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

If you did not set up an account during Online Check-In or during boarding in the cruise terminal, you can do so in the Royal App or at the Guest Services Desk on Deck XXX. Onboard Expense Accounts can be set up with a credit card, a debit card, or cash. Our ships utilize a cashless system, so your SeaPass card will be the only way to make purchases while onboard. Please note that a temporary hold of $99.75 will be placed on your card to verify funds. Onboard purchases over $100 will generate additional holds. The hold will be released within 3 to 5 business days after your cruise ends, but can take up to 30 days, depending on your bank. You may add other guests to your expense account by visiting the Guest Services desk. A daily limit can be placed on arcade spending. All charges can be viewed in the Royal Caribbean App or on your Stateroom TV. Printed receipts will be provided for each onboard purchase, and a preliminary statement will be delivered to your stateroom on the last night of your cruise. A final statement will be e-mailed to you within 24 hours of departing the ship on the last day of your cruise. Guests on a cash account will need to settle their account at Guest Services prior to disembarking the ship.

GENERAL SHIP INFORMATION

DINING

Directions

Having a hard time finding your way around? We have interactive touchscreen wayfinding signage throughout the ship (specifically, at every elevator lobby) to help guide you to where you need to go!

Specialty Dining Reservations

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial [7000] on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d' outside. The Maitre d' can also assist you with making changes to your seating.

Where You Can Purchase Necessities

Purchase Internet packages from your device! Simply connect to the shipboard Wi-Fi network “WiFi-Guest-Serenade” and open your web browser to view available packages for your sailing. Trouble connecting? Ensure your device is in AIRPLANE MODE and turn your Wi-Fi ON and connect to “WiFi-Guest-Serenade”. On the pop-up, click “Access Internet” or type login.com in your web browser. For additional assistance, visit our VOOM Internet Service Desk on Deck 7 or dial 4733 on your stateroom phone. .

Specialty Dining reservations can be made through the Royal Caribbean App. You may also dial 3340 on your stateroom phone and select the restaurant you wish to dine in or visit the restaurant and make a reservation with the Maitre d’ outside. The Maitre d’ can also assist you with making changes to your seating.

Toiletries can be purchased at the Port Merchant store or at the vending machines on Quantum and Oasis Class ships.

Room Service

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or browse on the TV in your stateroom. When you’re ready to order, dial [7000] from your stateroom phone.

Continental breakfast is complimentary. Both the All-Day Menu and American Breakfast will have a delivery fee of $7.95 plus an 18% gratuity for each order. To view the menu, visit the Royal App or find the Room Service menu in your stateroom drawer. When you’re ready to order, dial 3388 from your stateroom phone.

Lost and Found

Please alert Guest Services prior to your departure if you have lost or misplaced any items during your cruise. You can use www.chargerback.com to report lost items after you leave the ship. All unreported items will be held for 30 days.

ADDITIONAL QUESTIONS?

DEPARTURE PROCESS

If you have other questions, please check the Royal Caribbean App, or contact your Stateroom Attendant or any crew member.

The evening before departure, you will receive the As You Depart flyer in your stateroom. The flyer details all the information you need to know for departure.

The evening before departure, you will receive the Tips for an Easy Departure Flyer in your stateroom. The flyer details all the information you need to know for departure.