Section 3.Systems Overview

from Raymond Swing-Reach 9600-9700 Maintenance Manual_ 00001 & Up- PDF DOWNLOAD

Component Specific Service/Torque Chart

Model 9600/9700 Swing-Reach ® Lift Truck

FlashWare Overview

The 9600/9700 uses the same “Vehicle Manager” for the Tractor and Carriage Manager. Unique software is loaded into the device and a harness/jumper configuration is used to identify the component.

FlashWare allows you to update software, view, and configure options on the lift truck through the following features:

•Update Vehicle (Tractor) Manager Software

•Clear Primary Memory (truck identification data from CM)

•Reset Factory Default Settings

•BSOC Calibration

•Clear Managers (Tra ctor and Carriage)

•View/Update Carriage Manager Software

•View/Install/Update Power Amp Software

•Update Carriage Manager Software

•Install Cleared (New) Manager

For more detailed FlashW are information, click on Help and select Help Topics from the menu bar.

FlashWare can be installed on any Microsoft (MS) Windows compatible device. The device communicates with the truck software via a serial (9 pin) or USB port.

Installing FlashWare on a Windows Compatible Device

If you are a customer service technician, obtain FlashWare from your Raymond Sales and Service Center.

If you are a Raymond Sales and Service Center technician, obtain FlashWare from the Raymond Portal software download site.

To install FlashWare on the device, double-click the installation file and follow the instructions on the screen. The software package is a

FlashWare 3-6

self-extracting executable file. Read the “Readme” file in the software package for the latest detailed insta llation instructions.

Connecting FlashWare to Truck

There are two methods available to connect the device to a manager:

• USB to USB - this method requires the correct drivers to be installed on the device. Typically, this type of connection is much faster than a serial connection. With the key switch OFF, connect cable P/N1120332/XXX to a USB port on the device and the P3 connector on the manager. See Figure3-2.

• Serial to Serial - this method requires a surge protector (P/N 154-010-801) to be connected in series with the cable to protect the device. With the key switch OFF, connect cable P/N 610-809/201 to a serial port on the device and the J9 connector on the manager. See Figure3-2.

Manager Connection

The Tractor Manager is the primary FlashWare connection point. However, when it is necessary to communicate with or clear a Carriage Manager, the PC must be connected directly to the Carriage Manager.

Publication: 1089040, Issued: 08 Apr 2016

Tractor Manager

Connect FlashWare to the Tractor Manager to:

•enable/disable options

•update TM, CM, LPA, and TPA software

•clear manager

•reset factory defaults

•install TM software into a blank manager

Carriage Manager

Connect FlashWare directly to the Carriage Manager to:

•install CM software into a blank manager

•clear CM

Starting FlashWare

1.With the key switch ON, double-click the FlashWare icon on the main desktop screen or navigate via Start > Programs > FlashWare. The truck opening screen appears. See Figure3-3

•If the PC is connected to a correctly functioning Tractor Manager, the Truck Setup screen is displayed.

•If the PC is connected to a correctly functioning Carriage Manager or a blank manager, the VM Software screen is displayed. See Figure3-5

NOTE: When entering or using FlashWare, it is normal for a 50 Series Code to be displayed.

2.From the menu bar, click “Communications”, then select the applicable connection type:

•COMx (9-pin Serial)

•COMx (USB)

NOTE: “x” numbers will vary depending on the computer configuration.

3.From the menu bar, click “Connect to Truck”, then select “All Other Trucks”. The Truck Setup screen is displayed.

Publication: 1089040, Issued: 08 Apr 2016

NOTE: Refer to FlashWare Help for specific FlashWare related issues.