Business Events (BE) Malaysia|Vol 2|No 3|2016|AR Neethiahnanthan SHTE TAYLORS UNI by Harini Management Services Sdn Bhd

Vol. 2 I No. 3 I 2016 ISSN 2289-893X RM10

READY TO HIT THE GROUND RUNNING!

Dean, School of Hospitality, Tourism and Culinary Arts, Taylor’s University Mr A.R Neethiahnanthan

MoU: MACEOS and Taylor’s University The MACEOS Road Map KL Tourism Bureau

PRESI DENT’S NOTE Ø

Dear Readers, As far as milestones go, MACEOS has achieved so many in 2016. The most recent being the MOU signing with Taylor’s University School of Hospitality, Tourism and Culinary Arts for the Empowering Leaders into Industry for Tourism & Events (ELITE) programme. This programme will see 9 MACEOS member companies participating in an internship programme with high-achieving and highly motivated students studying for the Bachelor of International Tourism Management – Events Management and the Bachelor of International Tourism Management – Travel & Recreation Management under Taylor’s University School of Hospitality, Tourism & Culinary Arts. Students will have once-in-a-lifetime opportunity that places them on a fast-track path to employment and receive valuable on-the-job exposure and coaching before they graduate. A very special thank you to the Dean of Taylor’s University Neethiahnanthan Ari Ragavan School of Hospitality, Tourism and Culinary Arts. His forward thinking immersion methods will produce students who graduate with experience and the know how to dive right into the industry and be high performing in their selected career paths. Through initiatives such as these and many more in the pipeline, i can assure everyone that MACEOS is on the fast track to making huge contributions to the industry. The industry believes that the younger generation is our future and they need to encouraged. The MICE youth challenge was held recently where students were able to develop their creativity and present fresh and unique ideas for the industry. The students had to apply what they learned in school to gain DATO’ VINCENT LIM real-life experience by conceptualising business-testing and President, MACEOS organising a MICE event. The finalist will be sent to Xiamen, China for the AFECA MICE Youth challenge. In addition to this, other significant events to mention here include my participation at the AFECA Board Meeting in Singapore recently. Also, there was an Exhibition industry dialogue initiated by MyCEB on 22 August 2016, that saw exhibition specialist come together to discuss and trouble-shoot the various challenges faced. I commend MyCEB for their initiative! In addition to that, The KL tourism Bureau is now actively involved in the industry and has recently organised a business engagement event to garner business relationships among industry professionals. Also, In a bid to get our voices heard, some committee members and I had a meeting with Dato’ Ibrahim, Director of Licensing and Petty Trader Development from DBKL. Dato’ Ibrahim was very welcoming and together we had a discussion on the bunting issue that has been affecting organisers recently. We look forward to more one on one meetings with Dato’ Ibrahim to troubleshoot issues. On 2 September 2016, MACEOS organised an exhibition contractor dialogue that saw contractors come together to discuss and share the challenges faced and ideas on how to overcome their challenges. We are keen to bring members together for more of these fruitful discussions that is a positive step towards overcoming various challenges. Our achievements and milestones could not have been possible without the help and contribution of all our members and I look forward to seeing all of you at the MACEOS Forum and celebrating our success at the Annual Dinner, both on 26 October 2016! See you then!

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04 Cover Story Ready to hit the ground running! Mr A.R Neethiahnanthan, Dean, School of Hospitality, Tourism and Culinary Arts from Taylor’s University is equipping his students with real-life work experience.

In The Spotlight 28 Agenda Suria Communication 29 C.I.S Network 30 Kaizer Exhibition and Conferences 31 Setia City Convention Centre 31 TK Tent 33 Messe Frankfurt

In Every Issue 1 President’s Note 3 Publisher’s Note 36 MACEOS Calendar of events 38 The members of MACEOS

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Contents Ø

Vol. 2 I No. 3 I 2016

Feature

News

10 8th Anak Sarawak Awards 12 MACEOS and Taylor’s MoU 14 Acquisitions despite the

24 MICE Youth Challenge 2016 & 1st MACEOS Exhibition Contractors Dialogue

BREXIT

16 Selamat Datang ke Kuala Lumpur

18 Malaysia makes its mark in physical and rehabilitation medicine research

22 MACEOS Road Map 26 MyCEB Road Map

PUBLISHER’S NOTE Ø

Dear Readers, MACEOS Secretariat Level 3, East Wing, Menara Matrade Jalan Khidmat Usaha, Off Jalan Duta, 50480 Kuala Lumpur. H/P No: 012-482 3552 Fax: +603-6203 7034 Email Address: secretariat@maceos.com.my ADVISOR DATO’ DZULKIFLI MAHMUD Matrade Ceo EX-OFFICIO MyCEB EXECUTIVE COMMITTEE (2016-2018) President Dato’ Vincent Lim Vice President Alun Jones Honorary Secretary Francis Teo Honorary Treasurer W Y Cheong SUB-COMMITTEE (2016-2018) CSR, Sustainability & Safety ERIC HO

Membership MELVIN SHU

Education & Training KENNETH FONG

PR & Media Relations IRENE LEOW

Events & Special Project EDWIN LAI

Publication ALUN JONES

Government Liaison DATO’ MOHD SHUKRI ABDULLAH

Social CHRIS SMITH

Industry Liaison ANDREW SOON

Northern Region FRANCIS WONG

Industry Research & Statistics ALICE LEM

Sarawak State GRACIE GEIKIE

It gives me great pleasure to pen my 6th publishers note for the BE Magazine. When we started this publication back at the end of 2014, it was a journey into the unknown for us as an association.However, since that time over 18 months ago, the publication has strengthened its position in the market place as we continue to seek to champion the Business Events industry in Malaysia. This month’s edition summarises the recently devised MACEOS road map as we seek to build on the current achievements and chart our course over the next 5-10 years. But it’s not just MACEOS who are planning for the future, the roadmap idea is also being taken up by MyCEB within the mandate given to them in the Tourism NKEA thinktank and you can see the emphasis the government is placing on BE if you explored the document. It’s guaranteed to be an exciting time ahead for us all! So a lot of planning and preparation is at hand. However, moving forward to the next stage, we need to apply that preparation in order to turn it into as much reality as we can. MACEOS training continues to gain momentum and we will be running some more PEM and PCM courses later this year in Kuching and KL respectively. We will also be busy organising the BE Forum on October 26th at Nexus Connection in Bangsar South. We hope the members as well as non- members can support this forum as we have some exciting speakers lined up. Keep an eye out for more updates in our e-newsletter. Finally, calling all fledgling performers, MACEOS is also organising MACEOS GOT TALENT which is an opportunity for anyone in the association who feel they have got what it takes to enter this inaugural talent show contest, get in touch with Melvin Shu (melvin@maceos.com. my) to find out more!!! Happy reading and see you all again soon

Business Events Malaysia is a quarterly magazine produced for MACEOS by Harini Management Services Sdn Bhd (609031- W)

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Ø ON THE COVER

READY TO HIT THE GROUND RUNNING! Upon graduation, students from Taylor’s University School of Hospitality, Tourism and Culinary Arts are equipped with the necessary experience to be a team player and contribute effectively to their employers.

One of the things that stood out about the Dean of the School of Hospitality, Tourism and Culinary Arts, Taylor’s University is his passion and love for his students. Friendly and approachable in nature, Mr A.R Neethiahnanthan is instrumental in ensuring that his students will be industry ready by the time they leave the comforts of his school. “My team and I create various platforms for our students to indulge and immerse themselves in the industry so that when they graduate they will be an asset to their respective employers.” Since its inception in 1986, the school takes pride in producing a steady stream of industryready graduates to fulfil the growing demands of the hospitality and tourism sectors. On 10 June 2016, a memorandum of understanding was signed between Taylor’s University and industry specialists the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) for the Empowering Leaders into Industry for Tourism & Events (ELITE) programme at its Lakeside Campus. The programme was launched as part of its ongoing effort in exposing and equipping students with real-world experience and future ready skills. Aimed at equipping future professionals for the MICE industry with the necessary skills to succeed in the industry, the industry welcomed the programme with open arms. “In 2010, we started this programme called Student Employment Programme (STEP) and Future General Manager Programme (GeM), a year later. These two programmes were established to ensure that the next generation of hoteliers are able to step into their roles, with confidence and a clear understanding of the position they will step into upon entry into the workforce,” explains Mr Neethia. He adds, “These two programmes are a success and we have top-notch hotel brands working with us

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on it which include Shangri-la, Mandarin Oriental, Intercontinental, Hilton and others.” The ELITE programme will involve nine MACEOS member companies which include AOS Conventions & Events Sdn Bhd (AOSCE), C.I.S. Network Sdn Bhd, ECMI ITE ASIA Sdn Bhd, Malaysian Exhibition Services Sdn Bhd, Messe Worldwide Sdn Bhd, Pacific World Destination East Sdn Bhd, Pico International (M) Sdn Bhd, Setia City Convention Centre and Trade Link ITE Sdn Bhd/ ITE Malaysia). Selected students will be paired to intern with the companies for a duration of 2 years while completing their degree. “It is hoped that through this long engagement, there is a working relationship that is established and these students will then find employment with the respective companies they interned with,” explains Mr Neethia. The ELITE Programme will give students a once-in-a-lifetime opportunity that places them on a fast-track path to employment and receive valuable on-the-job exposure and coaching before they graduate. Neethia is confident that the ELITE Programme will see the same success as STEP and GeM.

EXPERIENCE IS KEY Keen to produce students who are marketable and employable and who can hit the ground running, Taylor’s University is on the right track with the many accolades they have received through the years. “We are determined to produce students who are able to be thinkers and who will be pro-active in their approach on the job.” Mr Neethia explains that employers today expect graduates to be able to think out of the box and have the essential skills needed to be an effective team player. He adds, “Therefore, it is crucial that students get real life-experience on the job and are able to learn the ropes from the industry specialists themselves.” Mr Neethia explains that there is no alternative

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Ø ON THE COVER

– Mr A.R Neethiahnanthan

for experience and that it makes us who we are in our personal as well as our professional capacity. “Experience will make you somebody one day,” he says. “I remind my students not to say no to menial jobs given to them by employers in the beginning of their careers, because it is merely a test of character when they are willing to get their hands dirty,” he adds. The popular Dean not only with his students but with his teaching staff as well, started on his own path with a Degree in Education and then moved on to a Degree in Law. He believes that learning never really stops, however, his true passion lies in education. He is currently pursuing his PHD in Sociology.

TAYLOR’S UNIVERSITY: THE BEST OF THE BEST Taylor’s University is renowned for producing high-calibre graduates and has been recognised for it by having been awarded the prestigious “Tier 6:

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“

Experience will make you somebody one day.

Outstanding” rating in the D-SETARA rating that was announced by the Ministry of Higher Education, Neethia is all smiles. “This recognition is a result of the School of Hospitality, Tourism and Culinary Arts being reviewed under the rating system’s Hospitality and Tourism discipline, cementing the school’s longstanding reputation as a quality educational provider,” he says. He adds, “We couldn’t be happier to receive such an honour.” For 30 years, Taylor’s School of Hospitality, Tourism & Culinary Arts (TCHT) has been a leader in hospitality and tourism education and training. As the largest and most established hospitality and tourism management school in Southeast Asia, the School takes pride in consistently producing high calibre, industry-ready graduates who can deliver excellent performance in their workplace. Quality and commitment are reflected in the 60-plus awards the institution, faculty and students have received

over the years, including the 2015 PATA (Pacific Asia Travel Association) Grand Award for Education and Training, Hospitality Asia Platinum Awards (HAPA) 2013-2015 for academic and research excellence, PATA (Pacific Asia Travel Association) Gold Award 2008 (Education & Training); HAPA (Hospitality Asia Platinum Awards) Hospitality School of the Year 2007/08 and Honorary Award 2010-2012; as well as BrandLaureate 2012 Best Brand in Education Hospitality, Tourism and Culinary Arts.

THE FUTURE OF BUSINESS EVENTS Perception is everything, therefore, Mr Neethia and his team work hard to speak to parents and new students alike on the opportunities available to them if they were to pursue a Bachelor of International Tourism Management – Events Management or the Bachelor of International Tourism Management – Travel & Recreation at Taylor’s University. “I believe that parents these days are more open to alternative career paths rather than the traditional degrees available. However, for any questions that either students or parents might have my door is always open to them.”

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Ø ON THE COVER

Neethia expressed his gratitude to MACEOS for collaborating on the ELITE programme. “I look forward to MACEOS’ continued support so that together we can produce a new generation of human resource that is productive and well-trained.” When asked about future collaborations, Neethia said that they are definitely some in the pipeline. “I want to bring the industry into my school, to do that I am keen to speak to MACEOS about conducting seminars for students as well as getting our students actively involved in volunteering for big exhibitions and events by MACEOS members.” He believes that there are many opportunities available when working hand in hand with MACEOS and he is open to further discussions for the benefit of the industry as well as his students. Without a doubt there are exciting times ahead for education and training in business events producing a breed of MICE professionals that have never been seen before!

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DOUBLE CELEBRATION! The 8th Anak Sarawak Awards recognises the best in Sarawak’s Business Events while Sarawak Convention Bureau (SCB) celebrates 10 years of business events on 5 August 2016.

he night was filled with pomp and excitement at the Grand Margherita hotel in Kuching when very proud anak anak Sarawak attended The 8th Anak Sarawak Award ceremony while honouring and celebrating Sarawak Convention Bureau’s 10 years in the Sarawakian business events industry. The Anak Sarawak Award ceremony is Sarawak’s flagship award for the Business Events sector and the first of its kind in Malaysia. It was also a good time for a double celebration when industry partners had a chance to honour a decade that saw Sarawak Convention Bureau (SCB) seize 424 events that encompassed the arrival of almost 167 thousand delegates from around the world. As the pioneer of the BE profession, SCB is a onestop centre to assist meeting and event planners to bid for and stage national, regional and international business events in Sarawak and help connect associations, corporate organisations and government bodies with elements needed to ensure success.

THE TOP CHOICE FOR INTERNATIONAL CONFERENCES Many of SCB’s 424 victories over the past decade showcase topics of significance to Sarawak or high delegate numbers, for example the 21st Joint Singapore – Malaysia Nursing Conference 2016 (800 delegates), 29th World Congress of the International Association

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for Suicide Prevention 2017 and 21st Malaysian Conference of Psychological Medicine 2017 (1300 delegates), the Congress of the Asian-Australasian Association of Animal Production Societies 2018 (1200 delegates) and the International Marine Conservation Congress 2018 (800 delegates).

CONGRATULATIONS TO THE WINNERS OF THE 8TH ASA! “As Malaysia’s inaugural award for Business Events, the 8th Anak Sarawak Award (ASA) recognized 90 meeting hosts and honoured 7 special winners to acknowledge the contribution of hosts and industry partners to the growth of Business Events,” says YB Dato’ Sri Dr. Muhammad Leo Michael Toyad Abdullah, Chairman of SCB. He added, “BE was virtually uncharted territory in Malaysia until the State Bureau began a decade ago, an initiative that has resulted in the positioning of Sarawak as one of the leading second tier destinations of the Asia Pacific region.” ASA’s seven special award categories and winners were: Prof. Dr. V. Sivaram of Bangalore University (Outstanding Achievement Award), Obstetrical & Gynecological Society of Malaysia (Convention of Excellence Award), Borneo Adventure (Corporate Event of Excellence Award), Semadang Borneo Adventure (Products and Services of Excellence Award), Imperial Hotel Kuching (Meeting Venue of Excellence Award), Ms. S. Puvaneswary of TTG Asia (Business Events Journalism Excellence Award), and Ms. Charlene Bong of Pullman Kuching (Young Leadership Scholarship Award). The seven Awardees received marketing and training grants of RM10,000 or RM20,000 to be used for international marketing efforts or to attend conferences – such as the ICCA Congress 2016 in November in Kuching – to build or reinforce influential BE networks, skills, capacities, and knowledge.

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TAYLORS AND MACEOS WORK TOGETHER FOR A BETTER TOMORROW The recent MOU signing between MACEOS and Taylor’s University College for the Empowering Leaders into Industry for Tourism & Events (ELITE) Programme is a push forward for the Malaysian business events industry.

n 10 June 2016, Department of Tourism, Events and Recreation under the School of Hospitality, Tourism and Culinary Arts organised a joint event: A Memorandum of Understanding (MOU) Signing Ceremony with the Malaysian Association of Convention and Exhibition Organizers and Suppliers (MACEOS) for the fast track programme: Empowering Leaders Into Industry For Tourism & Events (ELITE) Programme and a forum entitled “The Transcendence of Business Events”. The ELITE programme MOU was signed by Professor Dr. Pradeep Nair and Mr. Alun Jones while being witnessed by Mr. Neethiahnanthan and Mr. Kenneth Fong. There are altogether nine participating industry members who have committed to train and mentor selected Event Management

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students. These companies include, AOS Conventions & Events Sdn Bhd (AOSCE), C.I.S Network Sdn Bhd, ECMI ITE ASIA Sdn Bhd, Malaysian Exhibition Services Sdn Bhd, Messe

Worldwide Sdn Bhd, Pacific World Destination East Sdn Bhd, Pico International (M) Sdn Bhd, Setia City Convention Centre and Trade Link ITE Sdn Bhd / ITE Malaysia.

WHAT IS THE ELITE PROGRAMME? The ELITE programme is targeted at highachieving and highly motivated students undergoing the Bachelor of International Tourism Management – Events Management (BITEM) and the Bachelor of International Tourism Management – Travel & Recreation Management (BITTRM) under Taylor’s University School of Hospitality, Tourism & Culinary Arts. It is established with an aim to provide and enhance the selected students with 8 competencies – communication, creativity & innovation, critical thinking, leadership, tourism & event core, cultural competency, selfdevelopment and digital literacy that put them on top of the class in pursuit of their career. Selected students will have once-in-a-lifetime opportunity that places them on a fast-track path to employment, and receive valuable on-the-job exposure and coaching before they graduate. The programme also provides participating companies the opportunity to map their long-term recruitment plans and secure top-of-the-class talents.

THE RIGHT WAY FORWARD As part of its ongoing effort in exposing and equipping students with real-world experiences and future ready skills, the ELITE programme fits the bill for students as well as for employers. In 2011, Malaysia was voted the best MICE country in Asia and ranked number 29 in the world based on the International Congress and Convention Association (ICCA) Rankings. Based on this statistics and the obvious growth of the MICE industry, it came as no surprise that Taylor’s decided to create ELITE after its very successful Student Employment Programme (STEP) and Future General Manager Programme (GeM). These two programmes were established to ensure that the next generation of hoteliers are able to step into their roles, with confidence and a clear understanding of the position they will step into upon entry into the workforce. These graduates command a salary of between RM3,000 to RM3,500 immediately upon their entry into the workforce, compared to their peers who earn between RM1,800 to RM2,500. Taylor’s University College hopes to create the same with the ELITE programme by preparing their students for working life as well as pairing them with potential employers.

THE FORUM: THE TRANSCENDENCE OF BUSINESS EVENTS The forum had 4 panelists from the industry which included Mr. Alun Jones, Vice President for Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS), Mr. Edwin Lai, Managing Director of Trade Link ITE Sdn Bhd, Ms. Wong Wai Kin, MyCEB Senior Sales Manager and Ms. Tan Weini, Senior Business Development Executive of Sarawak Convention Bureau. Panelist had a very interesting discussion on the current trends, challenges and state of the Malaysian business events. The forum ended with a very interactive question and answer session that saw a few very challenging questions for the panelist from the talented students present.

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Ø FEATURE

Steve Monnington, Mayfield Media Strategies, UK

ACQUISITIONS DESPITE THE BREXIT Steve Monnington from Mayfield Media Strategies, UK discusses the continued buy overs in the exhibition industry amidst Britain’s recent vote to leave the European Union.

he UK news has been dominated by the EU Referendum, the narrow vote in favour of Brexit and the fears of an economic downturn. Although Malaysia is a long way from the UK, many of the world’s major exhibition organisers – Reed, UBM, Informa, i2i (part of Ascential Group), ITE and Tarsus to name a few – are UK based companies trading on the UK stock exchange. Many of these companies are not only active in Malaysia but in the Asia region and would be affected by decisions made by these companies, all of who are highly acquisitive. So far it’s good news – Brexit has had little immediate impact either on the acquisitions that are in progress or on the appetite to buy businesses with both Informa and ITE announcing deals. Easyfairs continue their steady stream of acquisitions with their largest deal to date. Evenementenhal, a Netherlands based organiser of 78 business-to-business exhibitions and operator of three venues is in many ways a carbon copy of Easyfair’s existing business. The portfolio of shows cover agriculture, transport & logistics, automotive, shipping and construction held in their own three venues, in Holland’s secondary cities, the deal means that Easyfairs now owns over 200 exhibitions and operates

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11 venues. Evenementenhal was jointly owned by H2 Equity Partners Fund, ABN Amro Participaties and two minority shareholders. Easyfairs also acquired Wonen in Belgium. Launched in 1983, Wonen covers the Construction and Interior Design sector and is held at Nekkerhal, Brussels North. It will be augmented by the co-location of Hout & Habitat (wood, natural construction materials and home goods) currently organized by Easyfairs in Antwerp. It’s unusual to see two deals in quick succession from Deutsche Messe. However, they have announced their move into Mexico with a majority stake in Magna ExpoMueblera, the leading show in Mexico for timber processing, woodworking, furniture production and equipment. Deutsche Messe already

organise Ligna in Hannover, the world’s leading trade fair for wood industry machinery which is held in partnership with VDMA (the German Engineering Federation) as well as WoodMac China and ExpoDrev in Russia,France and South Africa. Before the Mexican acquisition, Deutsche Messe’s Americas business already extended to USA, Canada and Brazil and their Canadian subsidiary, Hannover Fairs (Canada) added to their portfolio of events with the acquisition of 50% of Truck World, the largest commercial vehicle trade show in Canada. Truck World is organised by Newcom Business media, one of Canada’s leading B2B publishing companies covering the automotive, trucking, dental, insurance and supply chain sectors.

ACQUISITIONS AND PARTNERSHIPS THIS PERIOD Buyer

Business

Country

Sector

Artexis Easyfairs Artexis Easyfairs Informa Emerald Emerald Bonnier Corp Urban Expositions Deutsche Messe Deutsche Messe Ocean Media Prsym ITE

Evenementenhal Wonen Light Reading International Gift Expo Swim Collective Sand Sports Super Show Leftfield Events Truck World Magna ExpoMueblera Mercury Events Naidex Shanghai Gehua

Netherlands Mixed Belgium USA USA USA USA USA Canada Mexico UK UK China

Portfolio/Venues Construction Technology Gifts Fashion Sports Toys/Comics Transport Wood Weddings/Children Disabilities Seafood

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Ø FEATURE

SELAMAT DATANG KE KUALA LUMPUR! The KL Tourism Bureau promises a comprehensive one-stop centre for everything you need to know and get out of the vibrant city of Kuala Lumpur.

he Kuala Lumpur Tourism Bureau implements the initiatives in the Kuala Lumpur Tourism Master Plan 2015–2025 focusing on Tourism development, promotion, and destination marketing. The unique organisational structure of the Kuala Lumpur Tourism Bureau will ensure an all-rounded sector focus and functional support in all aspects. As a strong dedicated body that will drive, coordinate and monitor all city tourism efforts, the Kuala Lumpur Tourism Bureau will champion all tourism efforts and functions implemented in KL. The Bureau will pioneer the drive to establish KL as a global tourism destination!

The Melting Pot Of Cultures Kuala Lumpur. A city that is truly one-of-a-kind. You’ll

find the world in this city but you’ll never find anything quite like it anywhere else in the world. For starters, KL (as it is fondly called) has its very own global icon in the PETRONAS Twin Towers, soaring 452 metres above street level and 88 stories tall. This mega structure towers majestically over KL, presenting a universal view of the icon from any corner of the city. Just beneath the Twin Towers are Malaysia’s best shopping spots, featuring haute couture brands to trendy street fashions. For those with a penchant for Broadway-like theatres, meet KL’s talented acting community that brings you fine shows and performances from the traditional to the satirical. Partygoers will find KL’s vibrant night scenes perfect to satiate their appetite for the most happening places to party. However, if visitors yearn to experience the traditional old world appeal of Malaysia’s culture and values, the old streets of KL with its captivating dayto-day activities and aromatic smells will charm them. They will experience this city, with the echoing music of its entertainment outlets, the beam of vehicle lights searching for the perfect late-night snack and colourful streetlights – a spectacle that proves KL as a definite place to visit for world travellers. Here, visitors will have plenty of must-see destinations and must-do activities that will thrill them for sure. With so many places to go, a trip to KL may seem overwhelming. But to help, The KL Tourism Bureau has rounded up the best attractions that will help visitors in and around this amazing city.

Kuala Lumpur: How Did It All Begin? KL was founded in 1857 by a member of the Selangor royal family, Raja Abdullah, who was the representative of the Yam Tuan who administered Klang. Together with Raja Jumaat of Lukut and 87 Chinese workers, he came to explore the district in search for tin ore. After travelling up the Klang River to reach its confluence with the Gombak River, they made their way through deep jungle and found tin near Ampang. That moment

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marked the beginning of KL’s development. Over the years it grew from a tin miner’s camp into a commercial centre that was able to attract large numbers of investors from around various places. After the arrival of Yap Ah Loy in the 1860s, development progressed at a faster pace. In March 1880, the British moved their seat of administration from Klang to KL. With this, the British took charge of the running and expansion of the town and continued its development. This led to KL becoming a revamped urban centre with a completely new look. KL continued to grow despite two World Wars, the crash of rubber and tin commodity and during the communist insurgency. In 1957, the Federation of Malaya gained independence and Kuala Lumpur was designated as the state capital. In 1972, KL achieved city status and appointed its first mayor. It was

established as a Federal Territory in 1974 and is now one of the most vibrant cities in the world.

The MICE Haven With its excellent infrastructure, coupled with efficient transportation and communications systems, KL possesses the right ingredients to ensure meetings, incentives, conferences and exhibitions (MICE) on run smoothly. KL’s MICE facilities are of international standards and are located in various purpose-built centers, corporate and conference retreats, as well as hotels. In addition, KL’s solid reputation as a growing economy with an IT-savvy population makes it an ideal destination for global meetings and conferences. At the same time, KL’s wonderful tourist spots and bustling streets make it an ideal place to recharge and unwind after a long and eventful meeting or conference. KL’s fascinating variety of activities for pre- and post-conferences provide an avenue to relax and possibly spark new ideas and inspirations. With its complete world-class infrastructure and diverse selection of activities, KL offers itself one of the best MICE destinations in the world. To find out more about KL City Hall’s MICE incentives and other information on visiting Kuala Lumpur please visit www. visitkl.gov.my

All information sourced from www.visitkl.gov.my

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Malaysia Makes Its Mark In Physical And Rehabilition Medicine Research

n a bid to promote and position Malaysia’s healthcare industry, Malaysia has hosted and won the bid for a number of medical events in 2016. One of the key events of the year focuses on encouraging and supporting the development of a comprehensive medical specialist in physical and rehabilitation medicine, called the World Congress of the International Society of Physical and Rehabilitation Medicine (ISPRM 2016). The ISPRM 2016 in Malaysia was made possible with the joint effort of Malaysian Association of Rehabilitation Physicians and Malaysia Convention & Exhibition Bureau (MyCEB), an agency under the Ministry of Tourism and Culture Malaysia, winning the bid for the event to be brought here in

Malaysia, an excellent accomplishment for Malaysia as the first country in South East Asia to host this significant event.

CONVERGING WITH THE EXPERTS IN THE MEDICAL INDUSTRY The Kesatria 1Malaysia’s ambassador programme established under MyCEB is most often made up of the President or Past President of National Associations or Industry Leaders that have chaired or will be hosting international conventions in Malaysia. They are recognised as thought leaders in their field of expertise and acknowledged for their professional achievements in bidding for and hosting successful major international conventions.

The successful event bid win was initiated and fronted by one of Kesatria 1Malaysia’s ambassador – Dato’ Dr. Zaliha Omar, the President for Malaysian Association of Rehabilitation Physicians – MARP (2012-2014). Dato Dr Zaliha Omar said that the biggest advantage of ISPRM 2016 in Malaysia is the economics of being here, amidst rapid modern development of our surroundings, making it affordable and accessible to most people from far and wide. Dr Lydia Abdul Latif, ISPRM 2016 Congress Local Committee Chair have also added that Malaysia had won the bid in 2012 because of the strong USPs of the country such as diversified tourist attractions to hospitability, strategic location, ease

DYMM Sultan Dr. Nazrin Muizzuddin Shah, Sultan of Perak Darul Ridzuan (second left) officiating the Opening Ceremony of the 10th ISPRM 2016 Kuala Lumpur together with Professor Dato’ Dr. Zaliha Omar, President of 10th ISPRM 2016 (left) and Professor Dr. Jianan Li, President of ISPRM).

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2017

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2017

SHOW 2017

10 13 august

2017

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functioning and quality of life for people experiencing disabilities. Serving greater medical outcomes for Malaysia, the event focused on developing a culture of inclusive practice and for academic event researchers to place rehabilitation, access, and inclusion on the agenda.

A PREFERRED DESTINATION FOR WORLD-CLASS MEDICAL RESEARCH

Professor Dr. Andrew Haig from University of Michigan, USA and Associate Professor Dr. Mohammad Taslim Uddin from Bangabandhu Sheikh Mujib Medical University, Bangladesh sharing their knowledge during the ‘Special Interest Session: Building Capacity in Rehabilitation Services in Low to Middle Income Countries’ at the ISPRM 2016.

Malaysia continues to attract participants from key industries, in particular the medical industry and are encouraged to take a holistic approach due to our nation’s world-class medical service, competitive cost, destination appeal and hospitality. With the ISPRM 2016 congress resulting in RM19 million economic impact, the event underlines Malaysia’s leadership position as a preferred medical events hub in Asia which drives the industry’s contribution to the economy. The country’s diversity and rich multi-cultural offerings, as well as good environment, friendly and Englishspeaking population are among the other factors that have made Malaysia a destination of choice.

MALAYSIA STRIVE TO KEEP WINNING BIDS

The packed hall of Kuala Lumpur Convention Centre during the opening ceremony of the ISPRM 2016.

of transportation, its multi-cultural populations and Malaysia’s capabilities of hosting international congresses.

SETTING GREATER MEDICAL OUTCOMES IN MALAYSIA Themed ‘Embrace and Empower Rehabilitation: from Knowledge to Practice’, the event was held from May 29th to June 2nd 2016 at Kuala Lumpur Convention Centre (KLCC)

BUSINESS EVENTS MALAYSIA

had a record number of attendees, primarily healthcare professionals in rehabilitation with over 1,600 local delegates and 1,200 international delegates. The ISPRM congress aims to continuously improve Physical and Rehabilitation Medicine (PRM) practice plus facilitate PRM input in international health organisations with the goal to contribute to optimal

A respected medical event is far more than simply an event. It requires a greater perspective that considers every aspect of the content and the participants’ journey. MyCEB’s vast resources of successful events in the medical business events industry creates a lasting impact which serves as a catalyst for economic development. From developing winning bids, through planning and sound infrastructure, easy visa requirements to valuable government support, MyCEB continues to drive value at every step and deliver world-class conference and meeting venues perfect for any kind of business events.

26 October 2016 | Connexion@Nexus, Bangsar South Don’t Miss Lessons Learned from These Change Experts Francis Friedman, holds a BS degree in Industrial Relations from San Jose State University, and an MBA degree in Marketing and Manufacturing Management from the Kellogg Graduate School of Management, Northwestern University. Francis is a 25-year veteran in trade show industry who chaired and authored three white papers for IAEE on "Future Trends Impacting the Exhibitions & Events Industry". His recent book “Tradeshow Industry Future, the MODERN DIGITAL TRADESHOW”… describes the digital transformation the tradeshow industry must undertake, starting now, to remain competitive in the new customer experience marketplace. Francis will be speaking on "Future Trends Impacting the Exhibitions & Events Industry". C.P. Saw founded ECMI Trade Fairs in 2004, with a vision to expand to the ASEAN region. He created Cosmobeauté - a beauty trade exhibition was first launched in Malaysia (2005), expanded to Indonesia (2006), Vietnam in (2007) and now Myanmar (2014). CP also pioneered with the launch of LabAsia in Kuala Lumpur (2007) and LabIndonesia at Jakarta in 2010. ECMI was acquired in 2013 by ITE PLC, a London based exhibition company listed on London Stock Exchange and one of the world’s leading organisers of international trade exhibitions, holding over 240 exhibitions across 16 countries. CP will be sharing his knowledge on "Cross border Partnerships, Does it Work?" Y.F. Lee obtained his Bachelor’s Degree in Creative Interactive from De Montfort University, UK. He joined Ace:Daytons Direct in 2004 and is their MICEapps Strategist. Winner of MICE MICE coLAB 2014 (iBeacon Technology + AR Mobile apps), Chinatown coLAB 2014 (AR mobile apps) organised by Singapore Tourism Board. MICEapps is the 1st application being approved under Tourism Technology Fund. Lee strategised, mapped and created the entire MICEapps for the Meeting, Incentive, Convention, Exhibition and Event Industries. Lee's topic will be on "Digital Disruption in the Conference & Exhibition Industry". Kitty Wong is Chairwomen of K&A International Co Ltd, and Expo Union CorporationKitty. Kitty has worked diligently in the industry for decades. Kitty and her team have organized countless successful events, showing extraordinary creativity and execution. For her efforts in promoting green MICE, she was praised as the “Green Lady” of the MICE industry by gracing the cover of the Asian edition of "Headquarters", a world-famous MICE trade journal. Kitty will be sharing her experience on "Environmental Sustainability - Can One Size Fit All?" Tracey Short is Vice President International Development for SMG, she has 30+ years of venue management experience in North America, Europe and now in Asia. Since January 2014, Tracey has led SMG’s expansion into Asia Pacific completing consultancy engagements on the design of Puteri Harbour Convention Centre in Nusajaya, Johor, and the soon to be completed Malaysia International Trade & Exhibition Centre (MITEC) in Kuala Lumpur. Tracey will be speaking on "Changing Trends in Venue Utilisation". This inaugural BE Forum will be suitable for middle management and C-Level professionals in the Business Events including venues and hotels with convention facilities. Attractive registration fees are offered to:

• Members of MACEOS and MyCEB @RM350.00 per person; and • Non-members @RM450.00 per person Please submit your interest and register with Ms. Van Thu at MACEOS Secretariat, Level 3, East Wing, Menara Matrade, Jalan Sultan Haji Ahmad Shah, 50480 Kuala Lumpur. Tel: 012-343 6106 | Email: vanthu.le@maceos.com.my or log on to: www.maceous.com.my to submit your registration and contact details. Payment: Cash/Cheque can be deposited into CDMs in favour of: MACEOS, CIMB Bank Account No: 8000 631 388 and then submit a scanned copy of the deposit payment slip to MACEOS Secretariat as proof of payment. BUSINESS EVENTS MALAYSIA

Ø FEATURE

MACEOS ROAD MAP:

MACEOS EXCO MAPS OUT THE FUTURE The MACEOS 2016-2018 Exco committee met recently in the slightly cooler climate of Genting Highlands to discuss the future direction of the association as well as the future of the industry.

“T

he Exco is unanimous in its aim to drive our industry forward to the next level. To do this, we need more than just willing hearts and minds, we need a tangible road map to navigate by and to use as a benchmark to measure our success. Our Exco members are also volunteers with a lot of commitments from our day to day jobs, therefore, we felt it essential to get away from the hustle and bustle of our everyday lives to develop this road map which we hope will be our path for the next 5 years,” says Dato

BUSINESS EVENTS MALAYSIA

Vincent Lim, President of MACEOS in his opening address to the Exco.

EXPLORING THE MACEOS ROADMAP: ] EDUCATION AND TRAINING Moving forward, MACEOS is committed to this key driver for the industry. Kenneth Fong the Chairman of the Education Committee explains, “For the BE industry to thrive and grow, we need new talent coming through the system. MACEOS feels this cannot be left to chance, therefore, one of our major projects over the short and medium

term is to develop and upgrade our own in house training capability.” Kenneth says that MACEOS want to show people coming into the BE industry that there is a structured training programme that employers can tap into to help educate and improve their staff. “But that’s only the beginning, stepping back into the academic sphere, we are keen to entice more and more young talent to consider the BE industry as a viable career path in a world when their choices are wide and comprehensive,” says Kenneth. Hence, MACEOS will continue to engage with institutions such as Taylors and

Berjaya to offer their degree and diploma students an opportunity to intern with the BE industry. This will be a cornerstone of the association’s education policy moving forward and they are confident that this early exposure will help their members in the perennial problem of finding new talent for the industry.

] MEMBERSHIP Melvin Shu the Chairman of the Membership Committee takes us further down the road map. “MACEOS has in recent times addressed the stagnation in membership that had plagued us in the earlier years of the 21st century. Now due to increased activities and a more proactive exco, we have seen our membership grow slowly to see us hit that magical 100 barrier earlier this year,” explains Melvin. However, MACEOS is not stopping there! Their key goal over the next 5 years is to double this membership and cement MACEOS’ position as the only relevant voice for the BE industry in Malaysia. “At the moment, our membership is too KL centric and so we will be going out to widen our net into the whole of the country,” says Melvin. He adds, “ We plan on expanding our membership into the hotel sector as well as the event management and conference organiser sectors as we see these sides of the BE industry very relevant to the activities of MACEOS. To spearhead some of these plans we have already appointed an East Malaysia Representative for Sabah and Sarawak and also for the North of Malaysia, based in Penang.”

] PUBLICATIONS MACEOS is delighted to see the successful adoption of the BE magazine. Launched in December 2014, this quarterly publication has developed into a key income stream for the association. Alun Jones, Vice President of MACEOS explains, “It’s difficult for any trade association to survive on

subscriptions only, even if you can steadily grow the membership in order for us to be able to function effectively, we needed alternative sources of revenue.” He continues to explain that The BE Magazine was conceptualised to help increase the association’s revenue and at the same time raising the profile of the industry both in the public and private sectors. Since its launch in 2014, BE Magazine has seen its advertiser base grow. “However, like our membership, we need to widen our readership to the rest of the country not just Kuala Lumpur and this includes the conference industry and the event management sectors. But our publicity does not stop there, we need a focus on social media and really develop the association’s impact in this new arenas of communication,” says Alun. Irene Leow one of the new exco members will focus on this area as well as the public relations side and the trade and business media will be an important focus as well. “But we are not stopping here. A huge issue for our industry now is to ensure that the Malaysian Government understands the benefit our industry can have on the domestic economy,” explains Alun. He adds,” The BE industry brings in large numbers of foreign visitors either for one off meetings or for regular cyclical events that are held

annually.” According to MyCEB, foreign trade visitors spend five times more than tourists. “It’s our job over the next 5 years to make sure we have done all the necessary research so that we have the figures that back up this claim. So our industry research will go hand in hand with our government liaison to ensure that we are constantly championing our industry to the stakeholders in Government.” Alun shares that it is an exciting time for the association moving forward. “There is a lot for us to do in the areas I have discussed but we must not forget the need for greater sustainability at a time when green practices become more and more significant. MACEOS is already developing green practices for our members to adhere too,” he says. “The next 5 years will be such a significant time for the BE industry and we at MACEOS are committed to working even closer with the Malaysian Convention Bureau (MYCEB) and this desire was fully endorsed at the recent exco roadmap. We feel the MACEOS/ MYCEB partnership will make our road map more easily navigable and help to ensure that the needs of the private sector gel with the needs of the public bodies that patronise the BE industry,” concludes Dato’ Vincent Lim.

BUSINESS EVENTS MALAYSIA

Ø NEWS

MACOES Asia MICE Youth Challenge 2016 The MACEOS Asia MICE Youth Challenge was held on 25 August 2016 at Sunway University to find the team that will represent Malaysia at the AFECA MICE Youth Challenge 2016 in Xiamen, China. The champion and first runner up from Sunway University and Taylor’s University respectively will represent Malaysia at the AFECA Asia MICE Youth Challenge on 8 November 2016 in China. MACEOS would like to extend their well wishes to the winning teams!

1st MACEOS Contractors Industry Dialogue 2016 Held on 2 September at Seri Pacific Hotel, Kuala Lumpur, exhibition contractors got together for the first time to discuss and troubleshoot the various challenges they face. Spearheaded by President of MACEOS, Dato Vincent Lim, the dialogue saw healthy participation and fruitful discussions. Members had an opportunity to voice their frustrations as well as the various challenges faced in the industry which was noted by the association. This included performance bonds, lighting connection fees, limited time for exhibition move in/move out, safety awareness & implementation for workers, insurance, public liability & workers compensation, ECO green, how to handle waste materials and much more!

BUSINESS EVENTS MALAYSIA

CONGRATULATIONS TO THE WINNERS! Champion Sunway University, 1st Runner Up Taylor’s University 2nd Runner up Berjaya University College of Hospitality

MEMBER COMPANIES THAT PARTICIPATED IN THE DIALOGUE INCLUDE: 1. BES Production Sdn Bhd 2. Brainwave Channels Sdn Bhd 3. Brandme Associate Sdn Bhd 4. Displaymax (M) Sdn Bhd 5. ES Exhibition Services Sdn Bhd 6. Globez Sdn Bhd 7. Hawt Dotz Sdn BhdInnogen Sdn Bhd 8. Instant Exposition Services Sdn Bhd 9. Kingsmen-Keb Systems Sdn Bhd 10. Newfair (Malaysia) Sdn Bhd 11. Perk Idea Sdn Bhd 12. Pico International (M) Sdn Bhd 13. Qube Integrated Malaysia Sdn Bhd 14. Sept10 Concepts Sdn Bhd 15. SixDegrees Exhibits & Interiors Solutions S B 16. Switch Exhibits Sdn Bhd 17. TK Tent & Air-conditioning Rental Sdn Bhd

Ø FEATURE

MALAYSIA’S BUSINESS EVENTS ROADMAP 2020 MyCEB charting the future of the Malaysian business events industry. LOOKING BACK: 2015 SUCCESS STORIES By year 2020, Malaysia’s tourism industry is projected to contribute RM 103.6 billion in gross national income (GNI) under the Economic Transformation Programme (ETP). To achieve this target, the Tourism NKEA has identified 12 Entry Point Projects (EPPs) across five themes. And business events has been recognised as key contributors to this growth and in line with the ETP strategic priority to focus on the development of high yield visitors. In 2010, Malaysia Convention & Exhibition Bureau (MyCEB) was established and given a critical role to establish Malaysia as a leading business events destination. By 2020, business tourism is expected to contribute RM3.9 billion in the incremental GNI, provide about 16,700 jobs, and with business tourist

BUSINESS EVENTS MALAYSIA

arrivals reaching 2.9 million visitors. Based on the projections, Business Event visitors are expected to grow from 5% to 8% of total visitor arrivals. With government support and strong collaborations, Malaysia’s Business Events industry has performed exceedingly well, making the country a much-envied new Business Events destination. Since its establishment from 2010 to 2015, MyCEB together with its strategic partners, won 654 future events comprising international conferences, corporate incentive groups and trade exhibition events which will substantially add some RM4.1 billion in economic impact. In the same period, MyCEB provided support to 1,350 events with the aim of increasing delegate awareness and attendance, their length of stay and spending in Malaysia. These events, which are already booked for

Malaysia, will bring about RM6.8 billion in economic impact to the country.

RECOGNISING THE COMPETITIVE ENVIRONMENT There is a growing recognition within government and the community that business events make a broader contribution beyond dollars and cents. Business events is a powerful strategy for powering global trade and intellectual engagement. Knowledge is now recognised as the driver of productivity and economic growth, leading to a new focus on the role of information, technology and learning in economic performance. Every government in every country is focused on building knowledge and creative economies. And, the business events supply chain is full of knowledge and creative businesses.

BUSINESS EVENTS WON Number of events won

2010

2011

2012

2013

2014

2015

135

134

152

153

Number of delegates

39,600 35,748

Estimated economic impact (RM)

445 mil 385 mil 634 mil 789 mil 970 mil 898 mil

61,086

WHAT DOES THIS ROADMAP WANT TO ACCOMPLISH?

81,350 100,754 97,078

• Build a strong global brand for Malaysia Business Events • All of government support for the attraction, development and creation of strategically important business events • A vibrant association community sharing knowledge, ideas and innovations with their international counterparts • Building community support through promotion of economic & social importance of business events • Product innovation to strengthen Malaysia’s competitive edge and meet the current and future needs of clients • Acquire the business intelligence necessary to benchmark, plan and manage outcomes • High performance industry organisations • Lead major growth and development of the business events industry • Build a skilled and professional workforce • Attract international business events that help drive economic growth in key industry sectors • Reduce dependency on government funding • Long term infrastructure planning to support future growth of the business events industry

BUSINESS EVENTS SUPPORTED Number of events supported

2010

2011

2012

2013

2014

2015

189

198

255

233

261

214

Number of delegates

71,075 150,935 124,406 106,412 131,936 108,105

Estimated economic impact (RM)

775.4 mil

1 bil

1.1 bil

1.2 bil

1.5 bil

1.3 bil

“Our Most Significant Opportunities will be Found in Times of Greatest Challenge” ~Thomas S. Monson Within this region, countries all over Asia are on the move – they want a piece of the pie because they understand that business events are a key catalyst for economic, cultural and social transformation.

FUTURE READY How assured is Malaysia’s future position especially in the face of emerging regions and destinations who are just as hungry, if not more, for the business events market? In January 2016, five years after its establishment, MyCEB commissioned a study to review the health of Malaysia’s Business Events through a series of consultative workshops, interviews and engagement with the Business Events industry. The goal was to evaluate current scenarios, identify challenges and gaps, brainstorm solutions and make recommendations to Ministry of Tourism and Culture (MOTAC) and Performance Management and Delivery Unit (PEMANDU).

Additionally, a national road map with clear goals, designated roles and performance measurements was drawn to power the country’s Business Events industry to 2020 and beyond. This Roadmap is developed using key insights from the groundbreaking Destination Marketing Association International (DMAI) global report on the future of destination marketing. This study found that there are two fundamental drivers for any destination’s success in the world market – the strength of the destination itself and the levels of community support for developing the industry. For a destination to be successful it has to have a strong profile and brand, high performance and strong value offerings; and it has to have broad local commitment,

understanding and support from its workforce, the national associations who are potential conference hosts, future professional thought leaders, the general public, and the government.

The Malaysia Business Events Roadmap will be launched to the industry and stakeholders by 3rd quarter of 2016. For more information, please contact Malaysia Convention & Exhibition Bureau. Ms Ho Yoke Ping, General Manager - Business Events at pingho@myceb.com.my

BUSINESS EVENTS MALAYSIA

Ø I N THE SPOTLIGHT

MARK YOUR CALENDARS! HOMEDEC Kuala Lumpur returns for two consecutive weekends of home shopping from 20-23 October and 27-30 October at Kuala Lumpur Convention Centre.

alaysia’s largest annual home décor and design exhibition HOMEDEC will be returning to the public at the Kuala Lumpur Convention Centre. HOMEDEC Part 1 (20-23 Oct) will be focusing on a Design + Renovate theme which brings together exhibitor’s services and products for permanent fixtures when doing a major renovation. Alternatively, Part 2 (27-30 Oct) on the following weekend will be focusing on a Furnish + Decorate theme that has everything you need as well as specific products for enhancing the interior of a home. It is home shopping galore and HOMEDEC is making it even more worthwhile with the fantastic deals and packages that aims to bring about the most affordable quality and reputable home products for HOMEDEC visitors. Thousands of quality and reputable home products for those needing renovating in Part 1, while Part 2 brings you a totally new category of exhibitors for all about furnishing and sprucing up the interior of your home.

Exhibition hours are from 10am-8pm and it is open to the general public. For more information visit www. homedec.com.my or follow us on www.facebook. com/homedec. exhibition

A TREASURE TROVE OF AMAZING INTERIOR DESIGN IDEAS! Homeowners loved HOMEDEC because they gain a treasure trove of delightful ideas, inspiration, trends, and practical tips and tools to create their dream dwelling. HOMEDEC may showcase the best and brightest in the industry and offer a glimpse into the future, yet it remains true to its objectives of empowering homeowners to turn their houses into beautiful, comfortable and functional spaces. It is home shopping galore and HOMEDEC is making it even more worthwhile with the fantastic deals and packages that aims to bring about the most affordable quality and reputable home products for HOMEDEC visitors. Thousands of quality and reputable home products for those needing renovating in Part 1, while Part 2 brings you a totally new category of exhibitors featuring furnishings and items that will help to spruce up the interior of your home.

HOMEDEC SPECIAL: THE SHOW HOMES An eagerly anticipated feature of every HOMEDEC is its popular thematic showcase where life-sized show homes are displayed on the exhibition floor. Carefully curated by leading and emerging designers and firms, these show homes are very inspiring. Homeowners love the idea of walking into an actual room to experience the unique layout and choice of furnishing, colours and accessories where they could gain a thorough understanding how design works. Be sure not to miss this exhibition’s upcoming Show home which will be located in Hall 5.

BUSINESS EVENTS MALAYSIA

Be a part of Business Events Malaysia! ISSN 2289-893X

Vol. 2 I No. 1 I 2016

ISSN 2289-89 3X

RM10

CREATING QUALITY GRADUATES IN EVENTS MANAGEMEN T Mae Ho Seok Khe

BRINGING MALAYSIA TO THE WORLD

KDN No: PP 18673/03/2

MATRADE CEO, ud Dato’ Dzulkifli Mahm

Executive Dire n, ctor/ Chief Executi ve Berjaya EducatiOfficer of on Group

015(034147)

MACEOS Industry Dialogue 2016

rAWr AWARDS 2015

UFI Open Seminar

Malaysia Business Events Week 2015

00_Cover BE.indd 1

PUBLICATION DATES • MARCH • JUNE • SEPTEMBER • DECEMBER

17/12/15 11:20 PM

00_Cover BE

No1.indd 1

The new KL Tourism Bureau 10/03/16 10:53 AM

BUSINESS EVENTS MALAYSIA is the official publication of the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) which aims to promote and encourage the growth of the Meetings, Incentives, Conferencing, Exhibitions (MICE) industry. In 2014, Malaysia Convention and Exhibition Bureau (MyCEB) and its industry partners, secured 152 conventions and corporate incentive bid wins, which will bring in 100,754 delegates to Malaysia between 2014 and 2020, an increase of 25 per cent in delegate numbers compared with same period in 2013. This is expected to create an estimated economic impact of RM970 million. As a destination, Malaysia has much to offer to attract a large portion of the MICE business that comes to this region. It is ranked among the top 10 destinations for MICE in Asia. BUSINESS EVENTS MALAYSIA magazine aims to reflect the growth and importance of MICE in Malaysia and in the region while pushing MACEOS into the position as the authority and voice in MICE related business and affairs in Malaysia and in the region.

TARGET MARKET • The Business Community • Event Organisers • Hotels • Conference Centres • Builders • AV Suppliers • Freight Forwarders • MICE Related Businesses

CONTENTS OF BUSINESS EVENTS MALAYSIA:

DISTRIBUTION

• NEWS A quick round up of events related to MACEOS and MICE, news of major conferences or meetings in Malaysia and the Asian region. • FOCUS Issues regarding MICE in a particular country or policy changes that make for a better environment for MICE in the region. • VENUES Focus on different MICE venues in the country. • EXHIBITIONS Spotlight on some of the exhibitions held in the country and how the organisers pulled it off. • MEETINGS AND INCENTIVE TRAVEL A look at a few such events in the country. • CONVENTIONS A look at several high profile conventions. • PERSONALITY PROFILE Spotlight on top people in the MICE industry in the country and in the region. • ATTRACTIONS Feature on some of the attractions around the country – places, events, shopping malls, cultural events, sporting events, new and existing places of attraction. • CALENDAR Listing of events for the coming year with special relevance to MICE. • MACEOS This section looks at all the activities undertaken by MACEOS or under the aegis of MACEOS.

• MyCEB • All Ministries • MITI – local and overseas offices • Tourism Ministry – local and overseas offices • MIDA – local and oversea offices • Embassies and business chamber of commerce • MACEOS members • Major hotels and Malaysian Hotel Association • Sold in major bookshops nationwide

HMS

Advertising enquiries Harini Management Services Sdn Bhd (609031- W) W-9-12, Menara Melawangi, Amcorp Trade Centre, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor. Tel: +603-7932 3259

Ø I N THE SPOTLIGHT

KAIZER THE LEADER IN INNOVATIVE PRINTING TECHNOLOGIES Kaizer Exhibitions & Conferences Sdn Bhd is the organiser for IPMEX Malaysia and Print Technology Malaysia, the two premier printing related exhibitions in Malaysia.

he International Printing, Paper, Packaging Machinery Exhibition Malaysia or better known as IPMEX is now into their 12th biennial year. The exhibition will be held from 10-13 August 2017 at Putra World Trade Center, Tun Razak Hall 1 & 2.

IPMEX WINS INDUSTRY EXCELLENCE AWARD 2011 In a bid to be the leader and innovator in today’s ever evolving printing, packaging and labeling technology, IPMEX is proud to be the recipients for RawR Awards 2011 for Industry Excellence from MACEOS. However, as exhibition organiser Kaizer Exhibitions & Conferences is always striving to be better and more innovative. At their Print Technology Show 2016, they have added a 3D printing section as well as the very first Textile Print Fashion Show as part of their event highlights.

GREAT TURNOUT! In 2015, IPMEX Malaysia had a total number of 16,603 visitors with over 10,500 square meters and a total number of 180 exhibitors locally and internationally from China, USA, Taiwan, Korea and Japan. With an emphasis on high quality services and products, IPMEX Malaysia had the support of various international printing partners that took the opportunity to launch their latest products to the Malaysian market. Kaizer is also the organiser for Malaysia International Café & Bakery

BUSINESS EVENTS MALAYSIA

Show. Next year’s event will be held from 27-30 April 2017 at PWTC. This exhibition will be focusing on trade and consumers while introducing sweet food and beverage to the Malaysian market.

For more information of their exhibitions and events please visit www.kaizer.com. my

Belle Yam, Kaizer’s Managing Director

I N THE SPOTLIGHT Ă&#x2DC;

MORE SPACE, MORE OPPORTUNITIES WITH SETIA CITY CONVENTION CENTRE! The brand new Hall 1 and Hall 2 offer so much more for your events.

all 1 and 2 that is adjacent to the existing Setia City Convention Centre is all ready for events. The team at Setia City Convention Centre has started receiving numerous enquiries with regards to the brand new hall. Hard hat tours have started taking place and the brand new hall has bookings confirmed even before its being opened. One of the highlights of Hall 1 and 2 is its flexibility, allowing two fully separated, self-sufficient, concurrent events across. The ability

to separate and quarantine events means they can run two self-sufficient conventions, each with their own pre-function area, kitchen for bespoke catering and meeting rooms for breakout or preparation areas. The brand new hall will encompass individual drop-off areas, VIP holding rooms, registration counter, organisers office for each hall and 3 meeting rooms. The hall would be able to accommodate up to 350 booths for exhibitions, 4,000 people in banquet style seating and up to 7,500 people in theatre style arrangement.

Booking for events at the new hall is now open. All are welcome! S P Setia Property Services Sdn Bhd (1007655-H) Setia City Convention Centre, No. 1, Jalan Setia Dagang AG U13/AG, Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor Darul Ehsan, Malaysia. Tel: +603 3359 5252 Website: www.setiacitycc.com

BUSINESS EVENTS MALAYSIA

Ø I N THE SPOTLIGHT

RAIN OR SHINE, YOU CAN COUNT ON TK TENT TK Tent & Air Conditioning Rental Sdn Bhd provides tent and airconditioning rentals for all your special occasions.

t all began in 1978 when Dato’ Tee Tiam Hock, CEO of TK Tent brought his vision alive and the rest as they say, is history! Today, TK Tent is the largest and most reputable equipment rental company in Asia, having more than 41,705HP of various types of air conditioning equipment for rental. “Our business is essential to the business events industry because we offer a variety of equipment needed

to make even the biggest shows a success!,” says Dato’ Tee. “Our team is highly experienced and we offer a variety of services, you can be rest assured that your events will run without a hitch with TK Tent,” he adds. Dato’ Tee further explained that the various events that they have been involved in locally as well as internationally has made them a top of the mind company for equipment rental in the business events industry.

SOME OF TK TENT’S MOST NOTABLE EVENTS INCLUDE: 1. LIMA Aerospace and Maritime in Langkawi 2. Formula 1 Grand Prix in Sepang 3. Malaysia International Furniture Fair in Kuala Lumpur 4. FEI Events 5. New Delhi Commonwealth Games 6. Asia Games Doha 7. Exhibitions in Ghana

BUSINESS EVENTS MALAYSIA

8. Dubai International Boat Show 9. Yacht Show in Singapore 10. Bangkok Motor Show 11. Metalex, Bangkok 12. Oil & Gas Launching Ceremony in Turkmenistan 13. Chiang Mai Royal Flora Show 14. Eurasia Cup, Glemarie, Shah Alam

The services that TK TENT offer include Emergency Cooling, AirConditioners and Air-cooled Chiller Tent, Platform, Stage and Accessories, Generator Set and Electrical Works, Portable Toilets and Portable Showers. Through sheer determination and commitment to their core values of quality, service, productivity and teamwork, TK Tent has built a strong, loyal and ever-expanding customer base both locally and overseas.

I N THE SPOTLIGHT Ø

TAKE UP THE CHALLENGE! Registration opens for Automechanika Kuala Lumpur 2017 Mechanics Challenge.

utomechanika Kuala Lumpur, Malaysia’s leading regional trade fair for the automotive industry targeting trade visitors from ASEAN, is looking for the best mechanics in Malaysia to compete in the Mechanics Challenge to be held during the exhibition, which takes place 23–25 March 2017 at the Kuala Lumpur Convention Centre, Kuala Lumpur, Malaysia. The show is expected to welcome 300 worldwide exhibitors and 8,000 global buyers to the 7,465 sqm exhibition space spanning four halls. Organisers are urging independent workshop mechanics to throw their hat in the ring for a chance to compete in the challenge for the top independent mechanics in Malaysia. Eight teams will compete for the title of Automechanika Kuala Lumpur Mechanics Challenge 2017 champions. Competitors have the amazing opportunity to win prizes, improve their mechanical skills with all the latest tools and equipment and receive acclaim and recognition from industry peers. Additionally, the competition allows participants to enrich their knowledge, exchange information and network. Top teams receive cash prizes, certificates awarded and recognised by the Department of SkillsDevelopment (Jabatan Pembangunan Kemahiran, JPK) under the Malaysian Ministry of Human Resources, and trophies for their abilities and hard work. The affiliated state associations where teams are based also receive monetary prizes and trophies.

SPONSOR THE CHALLENGE! Sponsoring the Mechanics Challenge

provides an invaluable opportunity to showcase cutting-edge products and services to the thousands of buyers attending Automechanika Kuala Lumpur. In addition, the extensive global promotion from the comprehensive marketing of well-known organisers and a growing mechanic competition provides added exposure to all sponsors. This exposure provides a chance to further strengthen a marketable position in the global automotive aftermarket. The Mechanics Challenge is organised by Messe Frankfurt (HK) Ltd, Malaysia Automotive Institute (MAI) and the Department of Skills Development of Malaysia. Automechanika Kuala Lumpur is organised by Messe Frankfurt (HK) Ltd, co-organised by MAI and is strongly supported by the

Malaysia External Trade Development Corporation (MATRADE). Additional promotional support is provided by the Malaysia Convention & Exhibition Bureau’s (MyCEB) and various other local and overseas industry associations.

For more information about the Mechanics Challenge or to learn about sponsorships, please contact Mr Kenneth Fong at auto@messeww. com or Ellie Lim at ellie.lim@hongkong. messefrankfurt.com. For further information about Automechanika Kuala Lumpur, please visit www. automechanika-kl.com or email: autoasia@hongkong.messefrankfurt. com. Automechanika Kuala Lumpur is one of 15 Automechanika fairs held in Africa, Asia, Europe and North, Central and South America.

BUSINESS EVENTS MALAYSIA

Ø I N THE SPOTLIGHT

THE PRIDE OF KUCHING The Borneo Convention Centre Kuching is GBI certified and sits proudly in the capital of Sarawak as its first purpose-built business events venue.

s the catalyst project to spur developments on The Isthmus, Kuching’s latest central business district (CBD), the Borneo Convention Centre Kuching (BCCK) was incepted and built with a green mission to be congruent with the master plan for the development of a green town-ship. Featuring architectural design and functional features that encapsulate elements from the rainforests of Borneo and the green aspirations for a forward-looking and visionary CBD, the convention centre opened its door in 2009 as the first purpose-built business events venue in Sarawak.

CLEVERLY GREEN IN NATURE Its ririk leaf-inspired roof harvests rainwater – fulfilling a green component specified by the Green Building Index (a certification scheme of the Malaysian government) – to cascade to its tropical garden. The building was cleverly designed to achieve effective daylighting, harnessed through expansive glass walls that optimise natural illumination into the concourse through to its award-winning Raintree Restaurant and working spaces.

THE GREEN HOSPITALITY PLAYER Seven years on, and having hosted more than 1,000 events and welcomed 1.3 million guests, the centre continues to project itself as a committed advocate of green and safety initiatives alongside its role as a key business events player. In its ongoing preservation efforts, the BCCK has incorporated additional green and safety measures in its latest improvement programme to care for front and back of house. A host of retrofit and makeover works has been executed and completed in stages this year to provide clients with greater support facilities and services. Additional trusses fitted throughout

BUSINESS EVENTS MALAYSIA

its Great Hall offer clients enhanced audiovisual offerings with multi-angle suspended lighting and multi-screen projection flexibilities. The centre has also invested in a mobile roof and truss frame system – additional accoutrements to support outdoor events – which its offsite catering clients can rent should they wish to hold their events in the open air. The aesthetics rejuvenate the interior of the centre for added ambience. These include walls that have been repainted a tinge of green, refreshed wall panelling in its Great Hall and recarpeting of the entire concourse and meeting spaces that incorporates earthly shades of brown, grey and blue to harmonise with its rainforest theme. “Green” elements such as environmentally-friendly paint and use of green grade, odourless adhesives in the carpet installation were key considerations in the procurement decisions with the ultimate goal of delivering a more pleasant experience for clients and visitors alike. Whilst not immediately noticeable to the naked eye, the subtle makeover provides an ideal foil, allowing clients’ events to take centre stage against the fresh, neutral backdrop. Even the humble yet indispensable public washrooms have their share of makeover with newly installed turquoise vanity tops.

SAFETY AT ITS BEST The back of house gets equal treatment with the BCCK management and owner taking a proactive approach to address health and safety concerns including refitting the kitchens with new durable non-porous flooring. The new flooring complements the centre’s ISO 22000 and HACCP food safety management systems. The centre is also currently replacing all fire-rated doors throughout the premises on a voluntary basis to enhance the structural safety of its building under emergency conditions.

“Kuching has a number of iconic venues which have earned their pride of place to stage various events of international stature. BCCK is honoured to have earned a place amongst the landmark venues that fulfill worldclass standards,” - says Van Piggelen, Chief Executive Officer of BCCK

“Having made great strides in the business of event hosting, we are mindful of the need to ensure the venue is constantly looking and functioning at its best after seven years. These improvement works are not just about maintaining the building but more importantly, to include added values for our clients to maximise their use of our venue and the supporting facilities and services. We hope to provide our customers and guests with a fresh experience of the venue. It is also about preserving BCCK’s status as an iconic landmark in Kuching that Kuchingites can take pride in,” remarked Eric van Piggelen, Chief Executive Officer of BCCK.

PLAYING HOST TO INTERNATIONAL EXHIBITIONS AND CONFERENCES All major works have been completed timely to prepare the BCCK to host several international events this year. These include two events in the third quarter, namely the 24th IUPAC International Conference on Chemistry

Education (ICCE 2016) from 15 to 20 August and the 21st Joint SingaporeMalaysia Nursing Conference 2016 to be held from 7 to 9 September. The fourth quarter will see the prestigious 55th International Congress and Convention Association (ICCA) Congress 2016 taking place from 12 to 16 November in Kuching. The doyenne of business events associations, ICCA – with its members composed of convention bureaus, convention venues, professional conference organisers, airlines, hotels and other suppliers the world over – was won over by Kuching’s solid bid to host the 55th ICCA Congress. This event anticipates to welcome 1,000 delegates for four days of education sessions, regional chapter meetings and business exchange opportunities including leisure activities in various landmark venues such as The Waterfront Kuching and the awardwinning living museum Sarawak Cultural Village, apart from the BCCK.

For more information, please visit www. bcck.com.my.

BUSINESS EVENTS MALAYSIA

Ø MAC EOS EV ENTS LIST ING : AUGUST–DECEMBER 2 016

AUGUST DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED BY

CONTACT PERSON

WEBSITE

Aug 31– Sept 4

Halfest 2016

Mines Exhibition Centre

Trade

Shapers Malaysia Sdn Bhd

Zanalli Hashim / zanalli@halal. org.my

http://www.halfest. com.my/

SEPTEMBER DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED BY

CONTACT PERSON

WEBSITE

Sept 2–4

2nd Homefair ‘16

Persada Johor International Convention Centre

Consumer

X Two Media Sdn Bhd

knowmore@ x2.com.my

www.homefair.com. my

Sept 7–9

IFSEC Southeast Asia 2016

Kuala Lumpur Convention Centre

Trade

UBM Malaysia

ifsecsea@ubm. com

www.ifsecsea.com

Sept 12–13

Taylor’s 9th Teaching And Learning Conference

Taylor’s University Lakeside Campus

Conference

TED @ Intellect, Taylor’s University

Sept 23–25

AQUA Pets Malaysia

Mines Exhibition Centre

Consumer

Fairs & Events Management Sdn Bhd

Sept 28–30

Malaysia Oil & Gas Services Exhibition And Conference (Mogsec) 2016

Kuala Lumpur Convention Centre

Trade

Malaysian Exhibition Services Sdn Bhd

ttlc.general@ taylors.edu.my

enquiries@ femsb.com

enquiry@ mesallworld.com

taylors.edu.my/ ttlc2016

www.femsb.com

www.mogsec.com. my

OCTOBER DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED BY

CONTACT PERSON

WEBSITE

Oct 1–10

Homedec Penang

Spice Arena, Penang

Conference

C.I.S Network Sdn Bhd

info@homedec. com.my

www.homedec.com. my

Oct 5–8

International Greentech & Eco Products Exhibition & Conference Malaysia (IGEM) 2016

Kuala Lumpur Convention Centre

Trade

Malaysian Green Technology Corporation

vicky@ mesallworld.com

www.igem.my

Oct 8–11

Megahome Electrical And Home Fair

Malacca International Trade Centre

Consumer

KH Event Management Sdn Bhd

gary@khevent. com

www.khevent.com

Oct 14–17

Beautyexpo 2016

Kuala Lumpur Convention Centre

Trade

UBM Malaysia

beautyexpo@ ubm.com

www.beautyexpo. com.my

BUSINESS EVENTS MALAYSIA

OCTOBER DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED

CONTACT

WEBSITE

Oct 20–23

Home Décor And Design Exhibition 2016 (Homedec 2016 – Part 1)

Kuala Lumpur Convention Centre

Consumer

C.I.S Network Sdn Bhd

info@homedec. com.my

www.homedec.com. my

Oct 27–30

Home Décor And Design Exhibition 2016 (Homedec 2016 – Part 2)

Kuala Lumpur Convention Centre

Consumer

C.I.S Network Sdn Bhd

info@homedec. com.my

www.homedec.com. my

NOVEMBER

MACEOS EVENTS BY L ISTING : JULY–DECEMBER 2 016 PERSON

DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED BY

CONTACT PERSON

WEBSITE

Nov 4-6

Megahome Electrical And Home Fair

Spice Arena, Penang

Consumer

KH Event Management Sdn Bhd

gary@khevent. com

www.khevent.com

Nov 15–17

Food & Hotel Penang (FHP) 2016

Straits Quay Convention Centre, Penang

Trade

Malaysian Exhibition Services Sdn Bhd

vicky@ mesallworld.com

www. foodandhotelpenang. com

Nov 26–27

Penang Int’nl Career & Postgraduate Fair

Spice Arena, Penang

Consumer

Penexpo Events Sdn Bhd

Francis Wong / francis@ penexpo.com.my

www.penexpo.com. my

DECEMBER DATE

NAME OF EVENT

VENUE

TYPE

ORGANISED BY

CONTACT PERSON

WEBSITE

Dec 8–11

12th Malaysia International Branding Showcase

Putra World Trade Center (PWTC) Kuala Lumpur

Trade

ES Event Management Sdn Bhd

esevent@ esevent.com.my

http://mibs.com. my/

Dec 8–11

Malaysia Argiculture Technology & Equipment Exhibition

Putra World Trade Trade Center (PWTC) Kuala Lumpur

ES Event Management Sdn Bhd

esevent@ esevent.com.my

http://mibs.com. my/

Dec 10–11

Facon Education Fair 2016

Kuala Lumpur Convention Centre

Consumer

Sphere Exhibits Malaya Sdn Bhd

cclim@ sphereexhibits. com.my

www.faconedufair. com

Dec 11–13

Megahome Electrical And Home Fair

Persada Johor International Convention Centre

Consumer

KH Event Management Sdn Bhd

gary@khevent. com

www.khevent.com

BUSINESS EVENTS MALAYSIA

Ã&#x2DC; MACEOS MEMBER DI RECTORY

Agility Logistics Sdn Bhd Tel: 03-7841 8888 Fax: 03-7842 3295 Email: ILeow@agility.com Website: www.agility.com Anderes Fourdy Sdn Bhd Tel: 03-2788 4543 Email: yuan@anderesfourdy.com Website: www.anderesfourdy.com AOS Convention & Events Sdn Bhd Tel: 03-4252 9100 Fax: 03-4275 1133 Email: mice@aosconventions.com Website: www.aosconventions.com ASC Agenda Suria Communication Sdn Bhd Tel: 03-2278 5555 Fax: 03-2278 5544 Email: info@agendasuria.com Website: www.agendasuria.com AsiaEvents Exsic Sdn Bhd Tel: 03-7980 9902 Fax: 03-7980 4902 Email: ness@mide.com.my Website: www.asiaevents.com.my AV Image Systems Sdn Bhd Tel: 03-6185 6771/2 Fax: 03-6185 6773 Email: martin@avimage.com.my Website: www.avimage.com.my AV Solutions Integrated Sdn Bhd Tel: 03-6272 8905/6 Fax: 03-6272 8907 Email: ragu@avsolutions.com.my Website: www.avsolutions.com.my Berjaya University College of Hospitality Tel: 03-2687 7000 Fax: 03-2687 7001 Email: info@berjaya.edu.my Website: www.berjaya.edu.my BES Production Sdn Bhd Tel: 03-6143 6987 Fax: 03-6151 5986 Email: contact@besproduction.my Website: www.besproduction.my Borneo Adventure Sdn Bhd Tel: 082-245 175 Fax: 082-422 626 Email: info@borneoadventure.com Website: www.borneoadventure.com Borneo Convention Centre Kuching Tel: 082-392 888 Fax: 082-480 222 Email: eric.vanpiggelen@bcck.com.my Website: www.bcck.com.my Borneo Tru Events Sdn Bhd Tel: 082-578 330 Fax: 082-578 334 Email: silas@truevents.my Website: www.truevents.my Brainwave Channels Sdn Bhd Tel: 03-6277 6777 Fax: 03-6277 6667 Email: info@brainwavech.com Website: www.brainwavech.com Brandme Associate Sdn Bhd Tel: 03-6257 9335 Fax: 03-6257 9387 Email: sdchia@brandme-intl.com Website: www.brandme-intl.com Casuarina Hotel Management Sdn Bhd Tel: 05-529 9999 Fax: 05-529 9972 Email: info@casuarinahotels.com.my Website: www.casuarinahotels.com.my Cat City Holidays Sdn Bhd Tel: 082-414 200 Fax: 082-414 210 Email: mok@catcityholidays.com Website: www.catcityholidays.com CPH Travel Agencies Sdn Bhd Tel: 082-414 921 Fax: 082-424 587 Email: oscar@cphtravel.com.my Website: www.cphtravel.com.my C.I.S Network Sdn Bhd Tel: 03-7982 4668 Fax: 03-7982 1648 Email: yuhanis@cisnetwork.com Website: www.cisnetwork.com

BUSINESS EVENTS MALAYSIA

CNE Global Sdn Bhd Tel: 03-6203 3663 Fax: 03-6203 1948 Email: event@cneglobal.com.my Website: www.cneglobal.com.my CEMS Conference and Exhibition (M) Sdn Bhd Tel: 03-6211 2438 Fax: 03-6206 2428 Email: hellen@cems.com.my Website: www.cems.com.my CNN International Sdn Bhd Tel: 03-8073 2733 Fax: 03-8073 2688 Email: info@cnn.net.my Website: www.cnn.net.my Curio Pack Sdn Bhd Tel: 03-3325 3777 Fax: 03-3325 3666 Email: chonglee@curiopack.com.my Website: www.curiopack.com.my D Avenue Technologies Sdn Bhd Tel: 03-7832 1113 Fax: 03-7832 1138 Email: info@d-avenue.com Website: www.d-avenue.com Displaymax (M) Sdn Bhd Tel: 03-7781 4077 Fax: 03-7782 1977 Email: melvin@displaymax.com.my Website: www.displaymax.com.my DOREMI Services & Rental Sdn Bhd Tel: 03-6257 3833 Fax: 03-6257 8019 Email: drm@doremi.com.my Website: www.doremievent.com e.City Hotel @ One City Tel: 03-5115 1111 Email: info@ecityhotel.cmy Website: www.eCityHotel.my ECMI ITE Asia Sdn Bhd Tel: 03-8023 0820 Fax: 03-8023 0830 Email: wycheong@ecmi.com.my Website: www.ecmi.com.my EDGE Concept Sdn Bhd Tel: 03-9284 8662 Fax: 03-9285 8662 Email: info@edge.concept.com.my Website: www.edgeconcept.com.my EFE Expo Sdn Bhd Tel: 03-6270 9332 Fax: 03-6270 9331 Email: sally@efe.my Website: www.efe.my Elite Expo Sdn Bhd Tel: 03-5891 1157 Fax: 03-5891 1147 Email: johnson@elite.com.my Website: www.elite.com.my ES Event Management Sdn Bhd Tel: 03-9132 1922 Fax: 03-9133 1920 Email: esevent@esevent.com.my Website: www.esevent.com.my ES Exhibition Services Sdn Bhd Tel: 03-9172 1598 Fax: 03-9171 5598 Email: casey@esexhibition.com Website: www.esexhibition.com Events Horizon Tel: 082-457 167 Fax: 082-457 153 Email: jasonchew@eventshorizon.com.my Website: www.eventshorizon.com.my/ Expoworks Sdn Bhd Tel: 03-7832 3031 Fax: 03-7832 6031 Email: edmund@expoworks.com.my Website www.expoworks.com.my Fairs & Events Management Sdn Bhd Tel: 03-5636 1788 Fax: 03-5637 2788 Email: enquiries@femsb.com Website: www.femsb.com Felix Expo Logistics (M) Sdn Bhd Tel: 03-5636 9511 Fax: 03-5632 7795 Email: malaysia@felixexpolog.com Website: www.felixexpolog.com

Genting Malaysia Berhad Tel: 03-2301 6686 Fax: 03-2333 3886 Email: meetings-events@rwgenting.com Website: www.rwgenting.com Globez Sdn Bhd Tel: 03-9221 3229 Fax: 03-9221 8339 Email: info@globez.com.my Website: www.globez.com.my Goche Corporation Sdn Bhd Tel: 04-227 7877 Fax: 04-228 0877 Email: info@gochecorp.com Website: www.gochecorp.com Group Thirty Three International Sdn Bhd Tel: 03-8071 6633 Fax: 03-8071 6333 Email: kenlow@group33.com.my Website: www.group33.com.my Hawt Dotz Sdn Bhd Tel: 03-6142 8813 Fax: 03-61482 8816 Email: shirling@hawtdotz.com Website: www.hawtdotz.com Helo Holding Sdn Bhd Tel: 03-8939 9667/012-293 5580 Fax: 07-352 8468 Email: heloled@gmail.com Website: www.heloled.com / www.xpomass.com.my ICEM Sdn Bhd Tel: 03-6151 8682 Fax: 03-6151 4852 Email: klyuen@icemregional.com Website: www.icemregional.com Ida Exhibition Services (M) Sdn Bhd Tel: 082-426 993 Fax: 082-233 100 Email: allen@ida.com.my Website: www.ida.com.my Idea Sempurna Services Sdn Bhd Tel: 03-6277 9298 Fax: 03-6277 9248 Email: faris@ideasempurna.com.my Website: www.ideasempurna.com.my Instant Exposition Services Sdn Bhd Tel: 04-643 3081 Fax: 04-643 4451 Email: instant.exposition@gmail.com Website: www.instanttradingco.com Innogen Sdn Bhd Tel: 03-8961 1108 Fax: 03-8961 0687 Email: info@innogen.com.my Website: www.innogen.com.my JIM Project & Expo Logistics (M) Sdn Bhd Tel: 03-7846 1811 Fax: 03-7846 1944 Email: enquiry@jim.com.my Website: www.jim.com.my JSL Asia Sdn Bhd Tel: 03-7773 1660 Fax: 03-7773 0508 Email: kanages@jsl.com.my Kaizer Exhibitions & Conferences Sdn Bhd Tel: 03-6275 1088 / 6277 5108 Fax: 03-6277 9108 Email: enquiries@kaizer.com.my belyam@hotmail.com Website: www.kaizer.com.my KH Event Management Sdn Bhd Fax: 07-234 2450 Email: gary@khevent.com Website: www.megahome.my Kingsmen-KEB Systems Sdn Bhd Tel: 03-9076 1010 Fax: 03-9080 2990 Email: kingsmen@kingsmen.com.my Website: www.kingsmen.-int.com www.kingsmen.com.my Kuala Lumpur Convention Centre Tel: 03-2333 2888 Fax: 03-2333 2882 Email: info@klccconventioncentre.com Website: www.klccconventioncentre.com

MACEOS MEMBER DI RECTORY Ø

MAEPS Management Sdn Bhd Tel: 03-8943 4699 Fax: 03-8948 4985 Email: norafizah@maeps.com.my Website: www.maeps.com.my Malaysian Association Of Hotels Tel: 03-4251 8477 Fax: 03-4252 8477 Email: admin@hotels.org.my Website: www.hotels.org.my Malaysian Exhibition Services Sdn Bhd Tel: 03-4041 0311 Fax: 03-4043 7241 Email: ajones@mesallworld.com Website: www.mesallworld.com Malaysian Gifts & Premium Association (MGPA) Tel: 03-7887 3338 Fax: 03-7880 2228 Email: enquiry@mgpa.org.my Website: www.kligp.com.my / www.mgpa.org.my MATRADE Exhibition & Convention Centre (MECC) Managed By: Creative Arm & Communications Sdn Bhd Tel: 03-6203 7032 Fax: 03-6203 7034 Email: mecc@cac.com.my Website: http://mecc.matrade.gov.my Memories Entertainment Sdn Bhd Tel: 03-7782 4477 Fax: 03-7781 4089 Email: office@memoriesent.com.my Website: www.memoriesent.com.my Messe Worldwide Sdn Bhd Tel: 03-7803 2276 Fax: 03-7803 3276 Email: info@messeww.com Website: www.messeww.com MINES Int’l Exhibition Centre Sdn Bhd Tel: 03-8945 2055/8949 5400 Fax: 03-8949 5404 Email: info@miecc.mines.com.my Website: www.miecc.mines.com.my Newfair (Malaysia) Sdn Bhd Tel: 03-6157 0767 Fax: 03-6156 3767 Email: info@newfair.com.my Website: www.newfair.com.my Olygen Sdn Bhd Tel: 03-2261 4226 Email: enquiry@olygen.com Website: www.olygen.com Pacific World Destination East Sdn Bhd Tel: 03-2279 9722 Fax: 03-2279 9799 Email: catherine@pacificworld.com Website: www.pacificworld.com Parico Electrical Engineering Sdn Bhd Tel: 03-6275 5990 Fax: 03-6275 9626 Email: info@pico.com.my Website: www.pico.com.my Penexpo Events Sdn Bhd Tel: 04-540 0472 Fax: 04-540 0471 Email: wendy@penexpo.com.my Website: www.penexpo.com.my Persada Johor Int. Convention Centre Tel: 07-219 8888 Fax: 07-223 5522 Email: iskandar@persadajohor.com Website: www.persadajohor.com Perk Idea Sdn Bhd Tel: 03-6730 4900 Fax: 03-6261 2917 Email: marketing@perk.com.my Website: www.perk.com.my Persatuan Pengurusan Kompleks Malaysia (PPK) Tel: 03-7727 6202 / 7727 6232 Fax 03-7727 6203 Email: Ppkmalaysia1984@gmail.com Website: www.ppkm.org.my PICO International (M) Sdn Bhd Tel: 03-6275 5990 Fax: 03-6275 3233 Email: peterteh@pico.com.my / info@pico.com.my Website: www.pico.com.my

Planet Conventions & Events Sdn Bhd Tel: 082-250 400 / 252 400 Fax: 082-237 400 Email: letitia@placeborneo.com Website: www.placeborneo.com Port Klang Free Zone Sdn Bhd Tel: 03-3101 5568 Fax: 03-3101 2206 Email: chia@pkfz.com Website: www.pkfz.com Premier ITE Sdn Bhd Tel: 03-7842 9863 Fax: 03-7842 7863 Email: info@tradelink.com.my Website: www.tradelink.com.my Putrade Property Management Sdn Bhd Tel: 03-2614 6999 Fax: 03-4049 3330 Email: zalidi@pwtc.com.my Website: www.pwtc.com.my Putrajaya International Convention Centre Sdn Bhd Tel: 03-8887 6000 Fax: 03-8887 6499 Email: enquiry@picc.com.my Website: www.picc.com.my

Setia City Convention Centre Tel: 03-3359 5252 Fax: 03-3359 2552 Email: setiacitycc@spsetia.com Website: www.setiacitycc.com Setia SPICE Tel: 04-643 2525 Fax: 04-641 2250 Email: spice@spsetia.com Website: www.setiaspice.com Sunway University Sdn Bhd Tel: 03-7491 8622 Fax: 03-5635 8633 Email: anishac@sunway.edu.my Website: www.sunway.edu.my Soundscreen (M) Sdn Bhd Tel: 03-8962 1298 Fax: 03-8962 2698 Email: amutha@soundscreen.com.my Website: www.soundscreen.com.my Switch Exhibits Sdn Bhd Tel: 03-2178 6376 Fax: 03-2178 6301 Email: kelvin@switchexhibits.com Website: www.switchexhibits.com

Qube Integrated Malaysia Sdn Bhd Tel: 03-6151 9973 / 9673 Fax: 03-6151 3973 / 3673 Email: alicia@qube.com.my Website: www.qube.com.my

Taylor’s University Tel: 03-5629 5000 Fax: 03-5629 5522 Email: tonythomas@taylors.edu.my Website: www.taylors.edu.my The Hot Shoe Show & Co.Sdn Bhd Tel: 03-7803 8898 Fax: 03-7806 1968 / 7806 2270 Email: hots@hotshoes.com.my Website: www.hotshoes.com.my The Zenith Hotel Kuantan Tel: 09-565 9595 Fax: 09-565 9551 Email: enquires@thezenithhotel.com Website: www.thezenithhotel.com TK Tent & Air-conditioning Rental Sdn Bhd Tel: 03-8961 9988 Fax: 03-8962 1862 Email: rental@tktent.com Website: www.tktent.com Trade-Link ITE Sdn Bhd Tel: 03-7842 9863 Fax: 03-7842 7863 Email: info@tradelink.com.my, edwin@tradelink.com.my, rina@tradelink.com.my Website: www.tradelink.com.my TwoJ International (M) Sdn Bhd Tel: 03-8734 7311 Fax: 03-8737 4322 Email: joyhanis@twoj.com.my Website: info.twoj.com.my

RE Rogers (M) Sdn Bhd Tel: 03-5510 8611 Fax: 03-5510 6296 Email: chris@rogers-asia.com Website: www.rogers-asia.com Radius Exhibits & Interiors Sdn Bhd Tel: 03-7968 2002 Fax: 03-7958 6610 Email: michellechua@radiusworld.com Website: www.radiusworld.com Reed Exhibitions Sdn Bhd Tel: +65-6780 4653 Fax: +65-6588 3832 Email: louise.chua@reedexpo.com.sg Website: www.reedexpo.com.sg Sarawak Convention Bureau Tel: 082-242 516 Fax: 082-242 519 Email: info@sarawakcb.com Website: www.sarawakcb.com Sept10 Concepts Sdn Bhd Tel: 03-6280 6277 Fax: 03-6280 6627 Email: info@sept10.com Website: www.sept10.com Schenker Logistics (M) Sdn Bhd Tel: 03-7949 7888 Fax: 03-7949 7989 Email: angie.ng@dbschenker.com Website: www.dbschenker.com Seri Pacific Hotel Kuala Lumpur Tel: 03-4042 5555 / 4049 4405 Fax: 03-4043 5253 Email: zakariya@seripacific.com Website: www.seripacifichotel.com Shapers Malaysia Sdn Bhd Tel: 03-6203 4433 Fax: 03-6203 4422 Email: enquiry@halal.org.my Website: www.halal.com.my SixDegrees Exhibits & Interiors Solutions Sdn Bhd Tel: 03-6277 5966 Fax: 03-6277 5066 Email: info@sixdegrees.com.my Website: www.sixdegrees.com.my Skyzone Tours & Travel Sdn Bhd Tel: 03-2203 8899 Fax: 03-2203 8877 Email: inbound@skyzonetours.com Website: www.skyzonetours.com Smart Reg System Sdn Bhd Tel: 03-4024 7717 Fax: 03-4024 7017 Email: info@mysmartreg.com Website: www.mysmartreg.com Sphere Exhibits Malaysia Sdn Bhd Tel: 03-7981 8766 Fax: 03-7981 8771 Email: info@sphereexhibits.com.my Website: www.sphereexhibits.com.my

UBIQ Global Solutions Sdn Bhd Tel: 03-7887 9229 Fax: 03-7887 8231 Email: harbans.singh@ubiqglobal.com Website: www.ubiqglobal.com United Business Media (M) Sdn Bhd UBM Malaysia Tel: 03-2176 8788 Fax: 03-2164 8786 Email: info-my@ubm.com Website: www.ubmmalaysia.com Woo Doo Creative Sdn Bhd Tel: 03-5021 8577 Email: david@woodoocreative.com Website: www.woodoocreative.com X Two Media Sdn Bhd Tel: 07-863 7500 Fax: 07-863 6599 Email: jonest@x2.com.my Website: www.x2.com.my

BUSINESS EVENTS MALAYSIA

RENTAL OF AIR-COOLED CHILLER, RENTAL OF AIR-CONDITIONING SYSTEM EMERGENCY COOLING SPECIALIST FOR DURING BREAKDOWN, OVERHAULING, RETROFITTING, REPAIR, LATE DELIVERY, ETC…

RENTAL OF : ● AIR-COOLED CHILLER ● AIR-CONDITIONING SYSTEM ● TENT C/W DÉCOR, PLATFORM, ETC ● MIST FAN, AIR-COOLER ● ELECTRICAL WORKS ● GENERATOR SET / SYNCHRONISING GEN-SET ● PORTABLE TOILET ● OVERSEAS RENTAL JOBS IN BAHRAIN, BANGLADESH, CHINA, DOHA, DUBAI, GHANA, HONG KONG, INDIA, MYANMAR, SINGAPORE, THAILAND, TURKMENISTAN, PHILIPPINES, VIETNAM, ETC… No. 22, Jalan Industri Taming Mas, Pusat Industri Taming Mas, 43300 Seri Kembangan, Selangor. 603-8961 1253, 8961 1254, 8961 1048, 012-210 7771

603-8962 1862

603-8961 9988 ( 18 lines )

www.tktent.com

rental@tktent.com

+6012 - 334 7939 Tracy / +6012 - 334 0399 Alex

Vacancy :  Sales Executive  Chiller Technician  Air-cond Technician Air-conditioning Event Venue :  Stadium Negara 603-2070 2412  Glory Beach Resort Port Dickson ( Tent Structure ) 606-651 6888

QS Stars Rated for Excellence & University Ranking by Region

Performance Rating by Ministry of Education

Putra Brand Gold Awards

Reader’s Digest Trusted Brand Gold Awards

HOSPITALITY AND TOURISM D - S E TA R A

o u t s t a n d i n g

r a t i n g

* The only institution awarded the ‘Tier 6: Outstanding’ rating by the Ministry of Higher Education’s Discipline-BasedRating System (D-SETARA) 2012.

2010-2016

2011 - 2016