Malaysia Achieves Record RM379b in Approved Investments for 2024 Franchise Expo Malaysia 2025: Where Global Ambitions Meet Local Opportunities EMPOWERING MALAYSIAN RETAIL:
Empowering Malaysian Retail: Taxman Malaysia’s Strategic Approach to Growth
Dato’ Dr. Chan Khin Thiam shares how Taxman Malaysia equips Malaysian retailers with cutting-edge tools and expert guidance to navigate accounting complexities, boost profitability, and thrive in a dynamic marketplace.
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Vending: Empowering Entrepreneurs With Smart Iot Solutions
Navigating The Retail Landscape: Datuk Dr Ken Phua Speaks with TV3’S “Money Matters”
Professor Dato’ Dr. Chan Khin Thiam (DIMP, DSM), Taxman Malaysia
Mrca Southern Business Summit 2025 Ignites Retail Growth Conversations in Johor
EMPOWERING MALAYSIAN RETAIL: TAXMAN MALAYSIA’S STRATEGIC APPROACH TO GROWTH
Professor Dato’ Dr. Chan Khin Thiam details Taxman Malaysia’s commitment to providing local retailers with cutting-edge resources and expert support, enabling effective management of accounting challenges, enhanced financial performance, and flourishing within a competitive landscape.
In Malaysia’s vibrant and competitive retail landscape—from bustling malls to independent storefronts—business owners face a unique set of financial challenges.
Beyond managing inventory, serving customers, and driving sales, they must navigate the often intricate world of accounting and taxation.
For many small and mediumsized enterprises (SMEs), financial management can be a web of complexity requiring both attention to detail and strategic foresight.
Recognising this need, Taxman Malaysia, led by its visionary founder Professor Dato’ Dr. Chan Khin Thiam, has emerged as a steadfast ally—lighting the path toward financial clarity and business growth.
Founded in 2003 to bridge the gap between businesses and effective accounting practices,
Taxman Malaysia is built on a robust foundation of both financial and Taxation.
A key strength lies in its early collaboration with a tax professional, which shaped a holistic approach to taxation, auditing, accounting and company secretarial services that sets the firm apart.
Chan brings profound expertise to the table, holding memberships in a wide array of prestigious professional bodies, including The Association of International Accountants (Singapore), the Association of International Accountants (AIA), The Chartered Institute of Management Accountants (CIMA), the Chartered Tax Institute of Malaysia (CTiM), the Institute of Financial Accountants (IFA), the Institute of Public Accountants (IPA), and The Institute of Cost Accountants of India. This comprehensive professional background is further complemented by his dual Master’s
degrees in Accounting and Business Administration, and dual PhDs in Forensic Accounting and Taxation.
His affiliations with the “The Institute of Internal Auditors Malaysia (CMIIA) and Chartered Tax Institute of Malaysia (CTiM) further cement his authority in the field.
BEYOND SPREADSHEETS
Understanding that the retail sector operates with its own unique pressures and demands, Taxman Malaysia has specifically adapted its services to meet these challenges head-on.
Chan explains, “We recognise that retailers face a fast-paced environment with high transaction volumes and the need for efficient inventory management. Our approach goes beyond generic accounting; we delve into the specifics of the retail business to provide solutions that truly make a difference.”
One significant area where
The right accounting partner and the right tools are essential to navigating these complexities and staying ahead of the curve.
–Professor Dato’ Dr. Chan Khin Thiam (DIMP, DSM), Taxman Malaysia
Taxman Malaysia is making strides is in empowering retailers with userfriendly technology.
Chan highlights a key observation: “We noticed that many clients felt they weren’t receiving comprehensive consultations from their accountants, leading to missed deadlines or a lack of clarity on crucial financial matters.”
In response, Taxman Malaysia has developed innovative software solutions designed to put retailers in control.
“Technology is a cornerstone of our service,” Chan says. “Our eTaxman Malaysia software is designed to automate and simplify daily taxation tasks, keeping businesses up-to-date and in control.”
Not only that, Taxman Malaysia also boasts a suite of software solutions that cater to various aspects of financial management.
The suite of software, includes eAccounting Malaysia, eAuditing Malaysia, eSecretary Malaysia, eAdministration Malaysia and Freelancers Malaysia, offering comprehensive solutions to efficiently managing e-invoicing, financial reporting, company secretarial tasks, document submission to auditors, and automated tax calculations based on accurate financial reports.
EMPOWERING RETAILERS WITH TECHNOLOGY
These technological advancements are proving to be game-changers for retailers.
For instance, Taxman Malaysia’s software allows users to initiate their own submission processes and access necessary company documentation instantly, eliminating the delays often associated with traditional secretarial services.
Furthermore, the system include automated reminders for critical deadlines like Audit Report Circulation, Annual Return Submission, tax submission (Form E, CP8D, EA Form, Form BE, Form B, Form C, Form PT), eInvoicing Compliance, and Monthly Financial Report Tabling for board of directors.
In the era of e-invoicing, Taxman Malaysia is once again at the forefront, providing solutions that help retailers navigate this new landscape with ease.
“Many retailers are unsure how e-invoicing impacts their monthly tax obligations,” Chan points out.
“Our software integrates with accounting systems to provide an automatic, real-time estimation of tax liabilities, allowing retailers to better manage their cash flow and plan proactively.”
This integration also includes reminders for budget control,
mirroring the efficiency provided for other crucial deadlines.
The benefits extend beyond just compliance. By automating routine tasks and providing readily accessible information, Taxman Malaysia’s technology frees up both the retailer and their accounting teams.
“This allows accountants to move beyond paperwork and focus on providing more strategic consultation and helping retailers understand their business performance better,” says Chan.
“It’s a win-win situation where technology enhances efficiency and allows for more value-added human interaction.”
MILESTONES OF GROWTH AND INNOVATION
Since its inception, Taxman Malaysia has demonstrated impressive growth and a commitment to continuous improvement.
Chan shares some recent milestones: “We’ve expanded our reach with new office locations to better serve our growing clientele. We’ve also introduced specialised services tailored to the evolving needs of businesses, including enhanced e-invoicing support and more in-depth financial analysis tools.”
“While we don’t heavily focus on awards,” he adds, “the increasing trust and satisfaction of our clients remains our most significant achievement.”
With a team of 92 accountants, 14 offices across Malaysia, and 368 support teams, and more than 631 registered freelancers, Taxman Malaysia is well-equipped to handle the diverse needs of its clients.
The company’s expansive network ensures that businesses receive timely and expert support across the board.
GUIDING NEW RETAILERS TO SUCCESS
For those new to the retail sector, establishing a strong financial footing is paramount.
Chan offers three essential tips: “Firstly, new retailers need to have a clear understanding of their investment costs and manage their cash flow diligently. We can advise them on when and how to seek funding for expansion while ensuring they maintain sufficient operational capital.”
Secondly, he adds, it’s crucial for retailers to understand profit margins at a granular level, branch by branch and product by product, to identify what drives profitability. “Finally, they should proactively seek guidance on managing credit and avoiding over-leveraging as they grow,” he says.
COMMON MISTAKES, SIMPLE FIXES
Even well-established retailers are susceptible to prevalent accounting and tax challenges.
Chan emphasizes several key errors to proactively avoid: “A common deficiency observed is the inadequate integration between business operations and accounting systems. Implementing solutions that automatically synchronise bank transactions with accounting software can substantially minimise errors and enhance operational efficiency.”
He further states that robust internal controls are essential, particularly for businesses with multiple locations, to effectively monitor inventory levels, track profit margins, and prevent discrepancies.
“Ultimately,” he concludes, “strategic investment in appropriate accounting software and potentially hardware is critical for maintaining accurate financial records and streamlining operational workflows.”
PROACTIVE FINANCIAL MANAGEMENT
In today’s rapidly evolving retail landscape, proactive financial management is no longer a luxury but a necessity.
Chan’s advice to retailers is multifaceted: “Firstly, leverage inhouse accounting teams for daily financial management. Secondly, consider engaging external auditors for an objective review of financial presentations. Lastly, implement robust internal controls, whether in-house or outsourced, to ensure accuracy and prevent financial misstatements.”
Beyond these, he adds, retailers should actively seek knowledge and consultation to understand their cash flow, profitability, and the optimal timing for growth.
“The right accounting partner and the right tools are essential
3 Keys to Retail Financial Success
Establish a system for monitoring and analysing branch and product-level profit margins.
Cash Flow Management, and Strategic Growth Funding
to navigating these complexities and staying ahead of the curve,” he concludes.
Taxman Malaysia, under Chan’s guidance, is more than just an accounting firm; it is a strategic partner for Malaysian retailers.
By combining innovative
credit risk control measures for maintaining a healthy financial portfolio.
technology with deep expertise and a commitment to client empowerment, Taxman Malaysia is helping businesses not just survive, but thrive, ensuring that every smart till is backed by sound books and a clear path to financial success. ■
MRCA President Datuk
Dr Ken Phua was recently featured on TV3’s flagship business programme Money Matters with host Azariah Tagaya.. In the half-hour interview, Datuk Dr Ken provided a candid and insightful overview of the Malaysian retail industry’s current trajectory. He addressed the recent buzz about the tariff imposed by the US government. He explained that Malaysia had imposed around 5.8 percent taxes on American goods.
“During this reconciliatory time of 90 days, it is good for us to be in dialogue with the US counterparts.
The Prime Minister has made a very good statement to not have any kind of retaliatory move on this situation. This provides an amicable way of finding a path.”
Datuk Dr Ken explained that this is echoed by MITI and the Finance Ministry. He continued that the US is one of Malaysia’s major trading partners besides ASEAN contributing to trade surpluses, which include Singapore, India and China, among others. “Malaysia should be on the path of getting on track to bolster our economy far better than most countries,” continued Datuk Dr Ken.
In sharing his thoughts on consumer sentiments and spending patterns, he reflected on the retail
Navigating The Retail Landscape: Datuk Dr Ken Phua Speaks with TV3’s “Money Matters”
growth in 2024 which stood at 3.8 percent which was slightly lower than expectation; with expectations of 4.3 percent growth in 2025. He explained that the retail sector has had a very buoyant first quarter in 2025, beginning with department stores having 12 percent growth and an overall weighted growth of 5.9 percent. He highlighted that fashion and fashion accessories sector recorded the largest growth at 11.8 percent.
“So, all this will tell you that there has been a shift on consumer buying behaviour including buying online and omnichannel from the retailers,” Datuk Dr Ken pointed out, while noting that even Tiktok achieved sales of RM830 million during the last season of Hari Raya.
In managing the demands and shifts of the retail industry, Datuk Dr Ken said that where price management is concerned, most retails are seeking locally produced goods as part of the packaging. He stressed that vouchers, discounts and bonus promotions have enabled consumers to enjoy great savings, which will nudge retailers into better price management. Additionally, omnichannels have enabled retailers to gain momentum in gaining buyers’ attention and engagement.
Tourism has also boosted retail
growth tremendously. Datuk Dr Ken highlighted that the visa-free initiative by MOTEC has been a great contributing factor. “This has caused a surge in tourism influx with 25 million people arriving from China alone in 2024,” he noted, while adding that effective price management and bundling would help out-weigh overall costs.
Datuk Dr Ken said that for MRCA as a retail organisation, early adoption of AI is of utmost importance to retail businesses to minimise cost and meet customers’ demands. He shared that MRCA led a delegation to Huangzhou China to visit Alibaba and had interactions with Lark, a data analytics company which belongs to Bytedance and Tiktok – all this exposure provides retailers easy assimilation and adoption of technology in business. He reminds that digital enablement is not a threat to retailers but instead can boost business prospects.
He added that the MRCA Academy upgrades the knowledge of members and trains them to adopt new retail data literacy such as AI and other technology. In conclusion, Datuk Dr Ken cautioned retailers on cost optimisation. “Keep cost, inventory and the right products to achieve significant growth in retail,” he stressed. ■
Malaysia Achieves Record RM379b in Approved Investments for 2024
This historic figure reflects strong growth and confidence across both domestic and foreign sectors.
Malaysia recorded a commendable milestone with RM378.5 billion in approved investments in 2024, the highest in the nation’s history, marking a 14.9% year-onyear growth.
Spanning 6,700 projects across key sectors, these investments will create more than 207,000 new jobs, reinforcing Malaysia’s position as a premier investment destination.
RESILIENCE
Despite ongoing global economic challenges, Malaysia continues to attract sizable investments, with domestic investments accounting for RM208.1 billion (55.0%) and foreign investments contributing RM170.4 billion (45.0%).
This strong performance underscores the nation’s economic resilience and ability to grow investor confidence.
Foreign investor confidence in Malaysia remains exceptionally strong, with strategic investments coming from five key nations.
The US leads the way with RM32.8 billion, followed by Germany (RM32.2 billion), China (RM28.2 billion), Singapore (RM27.3 billion) and Hong Kong SAR (RM7.4 billion).
OPPORTUNITIES
Despite global challenges in the recent months, Minister of Investment, Trade, and Industry (MITI), YB Senator Tengku Datuk Seri Utama Zafrul Aziz said the
country has achieved a record high in approved investments. It is the highest figure in our nation’s history.
“More important than these numbers is our focused execution of these approved investments to create over 207,000 better paying jobs for Malaysians and generate real opportunities for businesses, particularly our SMEs,” he said.
“Each ringgit invested in innovative, sustainable and high-value industries creates a multiplier effect that strengthens our economy. MITI and MIDA remain committed to facilitating such investments, while also taking steps to enhance the resilience of our supply chains and industrial ecosystem.”
207,241
FIVE MAJOR SOURCES OF FOREIGN INVESTMENT
KEY STATES
Selangor leads as the top investment destination with RM101.1 billion in approved investments, followed by Wilayah Persekutuan Kuala Lumpur (RM91.5 billion), Johor (RM48.5 billion), Kedah (RM45.8 billion) and Pulau Pinang (RM32.0 billion).
Together, these five states attracted RM318.9 billion, accounting for 84.3% of the total approved investments in 2024.
In addition to these leading states, transformative investment projects are also taking place across Malaysia, particularly in high-impact industries.
Notable projects include the RM739.3 million E Concern (Borneo)’s Scheduled Waste Management Hub in Sabah and OCI TerraSus’ RM799.8 million expansion in Sarawak for its Caustic Soda production facility, both of which will contribute to Malaysia’s sustainable industrial development.
SERVICE SECTOR
The services sector continues to be a key driver of Malaysia’s economic expansion, securing RM252.7 billion in approved investments,
which accounts for 66.8% of total approvals. These investments are set to generate 119,083 new jobs, further reinforcing the sector’s leading role as the backbone of Malaysia’s economy.
A significant portion of the services sector’s investment comes from domestic sources, amounting to RM171.1 billion or 67.9%, with foreign investment contributing the remaining 32.1% or RM81.0 billion. This mix underscores the sector’s appeal to both local and international investors.
DIGITAL TRANSFORMATION
The information and communication sub-sector spearheaded the sector’s growth, attracting RM136.0 billion, representing 53.8% of total service sector investments.
These investments reflect the country’s rapid adoption of digital technologies across various industries such as agriculture, healthcare, finance, tourism, and Islamic Digital Economy.
GLOBAL LEADER
One major project driving this success is STT GDC Malaysia 2
Sdn Bhd, located in Selangor and Johor.
A global leader in data centre solutions, STT GDC is expanding its presence in Malaysia to meet the rising demand for digital infrastructure. This investment reinforces Malaysia’s position as a high-value technology investment hub and supports the nation’s digital economy agenda.
Meanwhile, the services sector’s comprehensive growth is further evidenced by strong performance across multiple segments of these sub-sectors:
• Real Estate: RM64.5 billion
• Support Services: RM12.9 billion
• Utilities: RM11.1 billion
• Transport Services: RM8.5 billion
GREEN INVESTMENT
Malaysia remains at the forefront of sustainable industrial development, with green technology integration playing a pivotal role in shaping the nation’s future.
One such initiative is NUR Renewables’ RM250 million solar farm in Kulim, Kedah, which merges
The USA Germany The People’s Republic of China Singapore Hong Kong SAR
clean energy solutions with Industry 4.0 technology.
This project sets new benchmarks for sustainable industrial practices by incorporating advanced digital systems to optimise energy efficiency and enhance renewable energy adoption.
Further strengthening Malaysia’s logistics and supply chain ecosystem, Singapore- based YCH Group is investing RM500 million in Supply Chain City Malaysia in Bukit Raja, Selangor. This strategic development leverages Malaysia’s robust infrastructure and prime location to enhance the nation’s standing as a regional logistics powerhouse.
The Malaysian Government’s commitment to green growth is evident through progressive policies, including:
• The Sustainable Development of Data Centre Guidelines, ensuring environmentally responsible expansion in the digital sector;
• The Green Investment Strategy, aimed at attracting and facilitating investments in sustainable industries; and
• The Corporate Renewable Energy Supply Scheme, designed to accelerate renewable energy adoption and position Malaysia as a leader in the global green economy.
With these bold and forward-
thinking initiatives, Malaysia is wellpositioned to capitalise on emerging opportunities in the green economy while fostering long-term economic resilience and environmental sustainability.
MANUFACTURING STRENGTH
Beyond the services sector, Malaysia’s manufacturing sector continues to demonstrate strength and resilience, securing RM120.5 billion in approved investments, accounting for 31.8% of total approved investments in 2024. These investments are spread across 1,108 projects and are set to generate close to 88,000 new jobs, of which 82.2% (72,116 jobs) are specifically for Malaysians.
Foreign investments were the dominant contributor, totalling RM88.9 billion (73.8%), while domestic investments remained substantial at RM31.6 billion (26.2%). This strong inflow of foreign capital underscores Malaysia’s appeal as a premier global manufacturing hub.
Encouragingly, 41.6% of the new jobs created fall into highvalue roles, covering management, technical, and skilled talent positions – directly supporting the goals of the New Industrial Master Plan 2030, which aims to develop a highly-
skilled workforce for Malaysia’s evolving industrial landscape.
E&E GROWTH
The E&E industry, a cornerstone of Malaysia’s manufacturing prowess, secured the lion’s share of investments with RM55.8 billion, representing 46.3% of the sector’s total, affirming Malaysia’s role in the global technology supply chain.
The growing demand for electronics is fuelled by Industry 4.0, which integrates digital technologies into industries, and a focus on sustainability, exemplified by the advancements in artificial intelligence, big data, cloud computing, e-Commerce, e-mobility, green technology, and financial technology.
Other industries contributing to the manufacturing sector’s growth include:
a) Transport Equipment - RM15.8 billion
b) Chemicals and Chemical Products - RM10.6 billion
c) Machinery and Equipment (M&E) - RM10.6 billion
d) Food Manufacturing - RM6.1 billion
The strategic expansion of Malaysia’s semiconductor ecosystem, renewable energydriven manufacturing, and high-tech industrial production underscores the nation’s commitment to developing an innovationdriven, sustainable, and globally competitive industrial base.
FOCUS ON QUALITY
The primary sector registered approved investments of RM5.3 billion, constituting 1.4% of the total approvals. Driven by 67 projects, it anticipates creating 463 new jobs, with a focus on mining (RM4.5 billion), agriculture (RM766.8 million) and plantation and commodities (RM71.6 million).
Malaysia’s investment landscape continues
shine with
KEY INVESTMENTS
Several multinational corporations are making significant investments in Malaysia’s high-tech and highimpact industries, further enhancing the country’s manufacturing landscape:
1
EVE Energy Malaysia Sdn Bhd
Investment: RM6.8 billion
Industry: Lithium Battery Manufacturing
Overview: China-based EVE Energy Co Ltd is expanding its cylindrical battery production base in Malaysia to support the EV industry, power tools and the broader Southeast Asian market. This project is a crucial step in strengthening Malaysia’s EV supply chain.
2
MKS Instruments Malaysia Sdn Bhd
Investment: RM2.2 billion
Industry: Semiconductor and Industrial Applications
Overview: A subsidiary of German-based MKS Instruments Inc., this supercentre factory in Penang will support global wafer fabrication equipment production. The facility integrates advanced automation and sustainable technology solutions to enhance semiconductor manufacturing while reducing environmental impact.
3
F&N Agrivalley
Investment: RM1.7 billion
Industry: Food and Dairy Manufacturing
Overview: Fraser & Neave Holdings Bhd is making a major move into the upstream fresh milk business with an integrated dairy farm in Gemas, Negeri Sembilan. This project marks a significant step toward establishing the company as one of Malaysia’s largest milk producers.
4
Chery Corporate Malaysia Sdn Bhd
Investment: RM1.4 billion
Industry: Energy-Efficient and Electric Vehicles
Overview: China-based Chery has established an assembly plant in Shah Alam, Selangor, aimed at producing energy-efficient and electric passenger vehicles. This initiative is expected to drive innovation in the EV industry and generate substantial spill over effects within the local supply chain.
5
Plexus Manufacturing Sdn Bhd
Investment: RM1.04 billion
Industry: Semiconductor and Healthcare Technology
Overview: This sixth manufacturing facility in Penang will support the company’s Semiconductor Capital Equipment and Healthcare and Life Sciences operations. It aligns with the NIMP 2030’s vision and is expected to create 1,800 high-skilled jobs.
6
Dominant Opto Technologies Sdn Bhd
Investment: RM1.0 billion
Industry: Automotive LED Manufacturing
Overview: A leading automotive Surface Mount Technology LED manufacturer, Dominant Opto Technologies is making significant contributions to the global automotive sector. The company employs energy-efficient manufacturing processes and develops eco-friendly LEDs to reduce carbon emissions in automotive lighting solutions.
investment pipelines and highpotential projects, reinforcing its position as a top investment destination. As of January 31, 2025, MIDA is overseeing a robust pipeline of 1,049 projects with proposed investments totalling RM58.8 billion.
• The services sector leads with 995 projects valued at R M31.8 billion.
• The manufacturing sector follows closely, with 54 projects worth RM27.0 billion.
Additionally, RM63.5 billion in high-potential investment leads are currently being actively negotiated by MIDA, reflecting strong investor confidence in Malaysia’s economic fundamentals.
MANUFACTURING PROJECTS
Malaysia’s success in attracting investments is not just about approvals but also effective implementation.
Strategic initiatives such as the National Investment Council, the Investment and Trade Coordination Action Committee and the Invest Malaysia Facilitation Centre have assumed a pivotal role in creating a conducive investment environment.
MITI and MIDA have worked tirelessly to engage stakeholders at both federal and state levels, ensuring the successful facilitation and execution of investment projects.
Between 2021 and December 2024, the National Committee on Investment approved 3,494 manufacturing projects, of which:
• 84.5% (2,950 projects) have reached various implementation stages, ranging from production to factory construction and machinery installation.
• 13.0% are in the planning phase, focusing on site selection and consultations with developers.
• More than 90% of approved manufacturing projects in 2021 and 2022 have been implemented.
• While 88.7% of projects approved in 2023 and 67.8% of projects approved in 2024 have entered implementation phases— a positive trajectory considering that manufacturing projects typically require 18 to 24 months for completion, depending on their complexity.
INVESTMENT ECOSYSTEM
MIDA CEO Datuk Sikh Shamsul Ibrahim Sikh Abdul Majid lauded the achievement of such a significant milestone.
“Our focus remains on attracting high-quality, strategic investments that align with national priorities through proactive investor engagement, end-to-end support and fostering strong public-private partnerships,” he said.
“MIDA and MITI continue to drive industrial transformation, accelerate the adoption of advanced technologies and champion sustainable practices. To remain competitive and resilient, Malaysia must transform the key sectors – particularly manufacturing and services – by moving up the
value chain through a whole-ofgovernment approach.”
MIDA continues to drive the country’s investment promotion by centralising investment promotion and marketing efforts across Investment Promotion Agencies and Regional Economic Corridors.
This initiative, guided by MITI, enhances Malaysia’s global visibility while eliminating redundancies, improving service efficiency and investors’ confusion.
STREAMLINED EFFORTS
By streamlining investment efforts and ensuring stronger coordination at regional and national levels, Malaysia aims to increase implementation rates and create a seamless investment experience for investors.
This approach underscores the nation’s dedication to providing investors with a structured, efficient and high-quality investment ecosystem.
Malaysia’s transformative investment journey represents a bold step towards a resilient, innovative and prosperous future.
With a strong policy framework, proactive facilitation and unwavering investor confidence, Malaysia is poised to strengthen its global standing as a premier investment destination.
Empowering Retail Growth with ORIX
ORIX Leasing Malaysia Berhad (OLM) supports retailers with tailored financial solutions, helping businesses expand, manage cash flow, and embrace digital transformation.
Since its inception in September 1973, ORIX Leasing Malaysia Berhad (OLM) has been at the forefront of the equipment leasing industry in Malaysia.
With a comprehensive portfolio of financial products and services, OLM provides businesses with the capital and tools they need to thrive in today’s competitive marketplace.
Retailers, in particular, can benefit significantly from OLM’s solutions, which are designed to enhance cash flow, improve operational efficiency, and facilitate business expansion.
TAILORED FINANCING SOLUTIONS
One of the primary challenges retailers face is securing the capital needed to grow their business. Whether it’s upgrading equipment, expanding operations, or managing
daily cash flow, OLM offers a variety of financing options to address these needs:
• Hire Purchase and Finance Leasing
Retailers can acquire essential business assets – such as store fixtures, refrigeration units, delivery vehicles, and information & communications technology (ICT) equipment – without large upfront payments. This model allows businesses to spread the cost over time through structured monthly repayments tailored to their cash flow. This solution not only helps retailers expand their operations but also ensures better liquidity management.
• Islamic Financing
For businesses seeking Shariahcompliant financial solutions, OLM provides financing options that align with Islamic principles, ensuring flexibility while adhering to the guidelines.
VEHICLE AND FLEET MANAGEMENT
Efficient logistics are crucial for modern retailers, particularly those involved in e-commerce, food retail, or grocery services. OLM’s automobile rental, leasing, and fleet management services provide cost-effective solutions to maintain smooth delivery operations:
• Retailers can lease or rent vehicles without the financial strain of outright purchase
• Comprehensive packages include maintenance and insurance, reducing operational costs and administrative burdens
• This service is especially beneficial for businesses managing last-mile deliveries and maintaining supply chain efficiency
ICT EQUIPMENT RENTAL
In an era where technology shapes the retail landscape, staying updated with the latest tools is essential.
OLM’s ICT equipment rental enables retailers to adopt cutting-edge technology without significant capital investment.
Retailers can rent computers, printers, servers, point-of-sales (POS) systems, barcode scanners, and digital displays, ensuring they have access to modern tools to enhance customer experience.
This approach reduces capital expenditure, improves cash flow, and allows businesses to maintain operational continuity.
For those requiring Shariahcompliant options, OLM also provides Islamic ICT equipment rental services.
BUSINESS PROTECTION & RISK MANAGEMENT
Unforeseen events – such as natural disasters, theft, or business interruptions – can threaten a retailer’s financial stability. OLM, as a corporate agent for leading insurers,
offers a comprehensive suite of insurance solutions:
• General Insurance covers property, inventory, and operational assets against risks like fire and theft
• Term Life Assurance protects key personnel, ensuring business continuity in the event of unexpected losses
WHY RETAILERS CHOOSE ORIX?
By partnering with OLM, retailers can unlock a host of benefits:
• Business expansion without depleting capital reserves
• Improved cash flow through customised payment structures
• Efficient logistics with vehicle leasing and fleet management
• Access to advanced technology via affordable ICT equipment rentals
• Risk mitigation through comprehensive insurance coverage
• Shariah-compliant solutions tailored to diverse business needs
With over 550 employees across its Kuala Lumpur headquarters and 23 branches in Malaysia and Singapore, OLM continues to grow by addressing evolving customer needs and adapting to economic changes.
Backed by ORIX Corporation, a diversified multinational financial services group established in Japan in 1964, and listed on the Tokyo and New York Stock Exchanges, OLM remains committed to sustainable growth.
Guided by its Purpose: “Finding Paths. Making Impact.”, OLM combines its diverse expertise and innovative thinking to support businesses in their journey towards success while contributing to sustainable development in a rapidly evolving world. ■
Lotus’s Malaysia Opens 70th Outlet
The superstore is a modern retail and dining hub for the residents of IJM Rimbayu and surrounding communities, bringing community connectivity, quality merchandise and convenience.
Lotus’s Stores (Malaysia) Sdn Bhd’s (Lotus’s Malaysia) newest superstore and mall, Lotus’s Rimbayu officially opened its doors to the public on Dec 11. This much-awaited shopping and dining destination is finally open after a year of anticipation.
The single-storey 6,000sq m Lotus’s new superstore and its other occupants have opened for business since its groundbreaking ceremony on 18 December 2023. Some of the coveted food and beverage outlets that customers can shop and dine in include Kopiholic, BMS Organics and Oat Story, My Mom’s Chicken Rice, Mixue, Gigi Coffee, Empire Sushi, Happy Potato and more.
“The new space aims to serve as a hub for human connectivity for the residents of IJM Rimbayu and neighbouring communities with eateries, service providers and our newest full range supermarket that offers more than 10,000 local and imported goods,” said Lotus’s Malaysia Operations Executive Director Neil Gurusamy.
“We are a community neighbourhood store curating fresh and quality merchandise, as well as great service in a convenient, modern and comfortable setting.”
Lotus’s has always envisioned itself to foster delight and human connection, while being a centre for communities to meet and gather, and to usher in a new era of
inclusive retail environment where everyone feels welcome.
Strategically located within the township’s commercial hub, Lotus’s Rimbayu is easily accessible via four major highways, connecting
it to Kuala Lumpur City Centre, Subang, Petaling Jaya, Damansara, Puchong, Shah Alam, and the wider Klang Valley.
The opening of Lotus’s Rimbayu marks a significant milestone for Lotus’s Malaysia, as it is the retailer’s 70th outlet, and an example of its effort in creating experiential retail.
The grand opening ceremony was officiated by IJM Land CEO Datuk Tony Ling Thou Lung, COO Datuk Chai Kian Soon, Lotus’s Malaysia CEO Saksit Panurach and other members of Lotus’s leadership team.
At the launch, Lotus’s also displayed its continuous partnership with the Food Aid Foundation under its #KitakanJiran social efforts, providing food security for communities in need through its distribution of daily surplus food from its superstore.
Media representatives were also treated to an exclusive Media Experiential Hunt as a fun way to explore its newest outlet.
Lotus’s Malaysia is a member of the Charoen Pokphand Group Co
Ltd, a multinational conglomerate, operating across various industries ranging from agricultural and industrial to service sectors.
Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has assumed the operations of all existing Tesco stores, employing 9,000 employees across one head office and two distribution centres. Lotus’s Malaysia now operates 70 stores with 64 malls throughout Peninsular Malaysia.
As a testament to the work that it has been doing in delighting customers every day, Lotus’s was awarded Best Supermarket for Families in the Parent’s Choice Awards 2024 by Parenthood and the Company of the Year (Retail) for Community Support Award at the Sustainability and CSR Malaysia Awards ceremony, organised by CSR Malaysia in July 2023 for its ongoing Food Surplus Donation commitment. ■
Dato’ Sri Dr Vincent to Speak at TWGS 2025
KL Wellness City strengthens its position as a leading healthcare and wellness hub through a strategic collaboration with summit organiser CISW Holding Group.
KL Wellness City (KLWC) will be represented at the upcoming Top Wellness Global Summit (TWGS) 2025 by Dato’ Sri Dr Vincent Tiew, its Executive Director of Branding, Sales and Marketing, who has been invited as a keynote speaker.
The summit, organised by CISW Holding Group, will take place from June 11-14, 2025 at the Intercontinental Hotel in Bangkok, Thailand.
This event will feature exclusive workshops, business matching, onsite visits, academic training and networking opportunities, showcasing luxury wellness innovation from Asia to the world.
LEAD POSITION
The four-day wellness summit includes exclusive workshops, business matching, onsite visits, academic training and networking opportunities.
“MoU marks the beginning of a powerful partnership with CISW Holding Group. Together, we will bring together thought leaders, innovators and changemakers to create lasting impact and set new standards in the wellness industry,” said Dr Vincent.
“I am very honoured to be part of the Top Wellness Global Summit 2025. It is my hope that this event will further KLWC’s cause to pioneer a comprehensive and
integrated wellness hub for local and international visitors alike.
TOP CHOICE
CISW Holding Group President and CEO Jacky Ong reiterated that wellness is multidimensional, spanning the physical, mental, social, emotional, spiritual and environmental spheres.
Wellness travel is also a multifaceted sector. It encompasses a large and diverse set of activities and pursuits, including preventive health services, spa, beauty, fitness, personal growth, nature and much more. This creates opportunities for all types of healthcare businesses and service providers.
Malaysia has emerged as a top choice in the global medical tourism market, offering a unique blend of high-quality healthcare services at affordable prices.
The country’s strategic healthcare approach harnesses the capabilities of its private sector to provide cutting-edge medical treatments and technologies.
PREMIER DESTINATION
Aligned with Malaysia’s national vision to strengthen its standing as a leading destination for medical tourism, KL Wellness City is set to become the premier one-stop destination for both physical and mental wellbeing, catering to both local and international visitors.
The flagship KL International Hospital, which targets to open in 2026, is poised to be a tertiary hospital with a 624-bed capacity with potential to expand to 1,000 beds. KLIH will be on par with prestigious institutions such as Thailand’s Bumrungrad International Hospital and Singapore’s Mount Elizabeth Novena Hospital.
This MoU signing signifies KLWC’s commitment to wellnessfocused infrastructure development in Southeast Asia in support of the TWGS in Bangkok.
Together, both parties hope to further enhance the future of global wellness through this collaboration. Furthermore, Thailand not only boasts itself of rich heritage and thriving tourism but has also gained a reputation for its exceptional holistic wellness and health retreats. ■
Minecraft Comes to Life at Sunway Pyramid
The mall made Minecraft a reality with an immersive, life-sized experience where participants built, crafted, dig and explored through exciting hands-on activities.
In conjunction with the release of ‘A Minecraft Movie’, Sunway Pyramid brought the beloved game to life, offering an unforgettable experience for parents and children to explore, build and play together with Lego, Mattel, Toys ”R” Us and TGV Cinemas.
Held from March 28 to April 13, fans saw Sunway Pyramid’s LG2 Blue Concourse turn into an immersive Minecraft wonderland — perfect for families of all ages and seasoned Minecraft builders.
Both long-time fans and those new to the game had the chance to be creative and embark on a handson Minecraft adventure, all just in time for the big-screen debut of A Minecraft Movie on April 3 where the game jumps off the screen and into the real world.
FAMILY TIME
The events saw families connect, create and explore together. From building to problem-solving, they teamed up for exciting challenges, unleashing their creativity and making unforgettable memories with their little ones.
As part of the adventure, groups of families put their observation skills to the test in the Count the Bees contest. They spotted the hidden bees among the display trees and submitted their answer via the Sunway Malls app. All participants stood a chance to win exciting prizes like Minecraft merchandise from Lego, Mattel and Warner Bros.
And that was just the beginning. A real-life Minecraft playground saw whole families building, digging, crafting and exploring, just like in the game.
CREATIVE MINDS
Groups worked together to construct a pixelated bee with Lego blocks at the LEGO Minecraft Bee Build, crafted the perfect tool using a 3X3 crafting grid at Craft Your World and uncovered hidden art pieces at Defend Your Home. Then, they dug deep for glowing treasures at the Minecraft Mattel Mining Quests. Also available were a variety of Minecraft merchandise at stores like Fossil, Box of Bricks, Toys“R”Us and more. And, of course, no Minecraft adventure is complete without exclusive loot. Participants could take part in the activities to redeem a limited-edition enamel pin with a new design available each week.
While these activities were on until April 13, the excitement didn’t stop there. Fans had the opportunity to catch the premier of the highly anticipated A Minecraft Movie, featuring the beloved blocky world in an action-packed adventure.
Follow a group of misfits as they navigate the Overworld, battle Piglins and Zombies, and embark on a magical quest with an expert crafter. TGV Sunway Pyramid was the place to experience this epic journey. ■
Lark: Reinventing Retail Business Through Innovation and Digital Transformation
Lark is the nextgeneration all-in-one productivity platform trusted globally by fast-growing companies in over 125 countries, including ZUS Coffee, Xiaomi, and POP MART. As retail businesses scale, internal operations become increasingly complex. Fragmented workflows across multiple platforms create inefficiencies, hamper knowledgesharing, and disrupt communication between HQ and frontline staff. Lark addresses this by unifying teams across multiple locations into one easy-to-use app that integrates Messenger, Docs, Calendar,
Meetings, Email, and more. This streamlines workflows and tools for smoother communication, breaking down silos and bringing dispersed employees under one digital roof to help businesses stay agile in a competitive landscape. In POP MART’s case, Lark has supported over 300 store inspections and reduced R&D lead time by 70%, demonstrating the platform’s impact on retail operations.
Lark is MR.DIY’s go-to platform, used by over 40,000 employees across Malaysia, Indonesia, and Thailand. With Lark Base, staff can easily access information and complete daily and weekly audit
checklists. Lark Moments fosters company culture, while Lark Wiki serves as a central hub for storing standard operating procedures.
“At MR.DIY, our goal has always been to deliver value to our customers, no matter where they are in the world. Partnering with Lark is a key step in our digital journey, helping us improve communication, operational efficiency, and scale seamlessly across international markets.” said Alex Goh, MR.DIY Group’s Vice President of Marketing.
For more information, please visit https://www.larksuite.com/ ■
Franchise Expo Malaysia 2025: Where Global Ambitions Meet
Local Opportunities
Franchise Expo Malaysia 2025 is set to return with even greater momentum, taking place from 21 to 25 August at the Kuala Lumpur Convention Centre. Recognised as one of Southeast Asia’s most influential franchise platforms, this year’s edition brings together a rich mix of business opportunities, ideas, and innovations under one roof — with nearly 400 exhibition booths showcasing brands from across the globe.
This highly anticipated event continues to draw international attention, with participating companies and delegates from China, Taiwan, Thailand, the United Kingdom, the United States, and Singapore. The diversity of concepts
on display — spanning food and beverage, health and wellness, retail, technology, and education — reflects the dynamic and evolving nature of the franchise industry today. As of early August, 80% of exhibition space has already been sold, a clear indication of the confidence brands have in tapping into Malaysia’s growing franchise market.
Adding to the event’s prestige are three key sponsors that represent the forefront of innovation and consumer engagement. Nu Vending, known for revolutionising automated retail experiences, leads as the Platinum Sponsor. Auntea Jenny, a trendsetting tea beverage brand with a growing fan base, comes in as the Gold Sponsor. Supporting the expo as the Silver
Sponsor is Xilnex, a trusted name in digital business solutions, empowering retailers with smart, cloud-based systems.
More than just an exhibition, Franchise Expo Malaysia 2025 serves as a gateway for aspiring entrepreneurs and investors to connect with established brands and proven business models. With its strong international presence, robust local participation, and commitment to nurturing franchise growth, the expo is poised to be a launchpad for new ventures and lasting partnerships. The world of franchising awaits for entrepreneurs at Franchise Expo Malaysia 2025, promising an array of local and international business opportunities. ■
TDOX C linic Marks 5 Years of Innovation and Excellence
Celebrating its 5th anniversary, TDOX Clinic reflects on half a decade of pioneering advancements in cellular therapy and medical aesthetics while transforming patient care and well-being.
TDOX Clinic proudly marked its 5th anniversary, celebrating half a decade of delivering exceptional healthcare services and achieving significant milestones.
Since its inception in 2019, TDOX, had seamlessly integrated medicine and aesthetics, ushering in a new era of personalised medical beauty and health solutions. Dedicated to setting new standards in cellular therapy and medical aesthetic technology, TDOX Clinic continues
to lead advancements in these fields, offering transformative solutions tailored to individual health and beauty needs.
Founder, CEO and Managing Director Dato’ Choi Wei Yee said that TDOX is committed to pioneering breakthroughs in cellular therapy and medical aesthetics.
“Our state-of-the-art facilities and cutting-edge technologies have enabled us to deliver the highest quality care, ensuring our patients receive unparalleled service. As we celebrate this milestone, we
remain steadfast in our mission to transform lives through innovation and excellence,” he stressed.
The clinic’s team of medical experts harnesses the regenerative power of cellular therapy to unlock natural beauty, enhance cell regeneration and promote holistic well-being.
Over the past five years, TDOX Clinic has established itself as a trusted name by prioritising customer satisfaction and tailoring services to meet individual needs.
“We understand that trust and confidence are essential in choosing a medical aesthetic and health provider. Our mission is to ensure every individual’s experience not only meets but exceeds expectations,” added Choi.
As TDOX Clinic celebrates this significant milestone, it looks forward to continuing its mission of revolutionising healthcare and aesthetics, enhancing lives and contributing to the well-being of its community. ■
EMPOWERING ENTREPRENEURS WITH SMART IOT
SOLUTIONS
Nu Vending is transforming retail with Smart IoT Vending Machines, aiming to empower 5,000 new entrepreneurs and support 500 existing businesses by 2025. With strong in-house manufacturing, R&D, and technology, Nu Vending offers customisable hardware and software for diverse business needs.
These machines can sell snacks, drinks, pharmaceuticals, accessories, sports gear, groceries, fruits, vegetables, hot meals, ice, coffee, soft serve, ice cream, popcorn, and more. Entrepreneurs receive full support—from delivery, setup, training, and
location sourcing to refilling and nationwide customer care. Services include machine sticker design, financing, and access to the NUBOX+ mobile app.
Each unit features a 22” Android touchscreen, cashless payment, video ads, and real-time tracking. Through Nu Analytics, users gain insights into customer behaviour and sales performance for data-driven growth.
Combining IoT, big data, and remote management, Nu Vending isn’t just a machine provider—it’s a platform for innovation and entrepreneurship.
MACHINES
MRCA AGM 2025 Reflects on Milestones and Momentum
The Malaysia Retail Chain Association (MRCA) held its Annual General Meeting (AGM) 2025 with a strong sense of purpose and unity, marking another milestone year of dynamic growth, strategic collaborations, and impactful initiatives.
In his President’s address, Datuk Ken Phua reflected on a remarkable year filled with energy and transformation. “In our mission to uplift Malaysia through strategic collaboration and meaningful engagement, I’m proud to share that the past year has been one of great momentum, unity, and progress,” he said. Over the past year, MRCA successfully executed an impressive 244 events— testament to its active role in shaping the local retail landscape. During the AGM, members also approved the purchase of the association’s building.
Among the association’s standout achievements was Franchise Expo Malaysia (FEM), held in 2024 at the Kuala Lumpur Convention Centre. Themed “Investing in the Future,” the expo attracted over 15,000 visitors, reinforcing MRCA’s position as a key player in the franchising ecosystem. Running concurrently with FEM was the Retail Conference 2024, which featured global thought leaders including speakers from TikTok and Plaza Premium Group, alongside 10 prominent industry experts.
The AGM also looked back on the Installation Night 2024, graced by Minister of Digital, YB Gobind Singh Deo, where MRCA renewed
its commitment to digitalisation and collaborative partnerships. In tandem with this direction, the association’s Digital Division, led by Vice President Ms. Valerie, spearheaded initiatives like the “Guts & Gourmet” ESG Forum in collaboration with Sunway Malls—championing sustainability, retail innovation, and knowledge sharing.
MRCA’s divisions were equally active. The Women’s Division ran Pink Pink Pink Live 3.0, raising RM40,000 for cancer care, while the Youth Division facilitated networking and bonding through regional events such as the Southern Chapter CEO Get-Together in Johor. International outreach was another highlight, with a successful trade mission to Hangzhou led by Dato’ Winnie Lim, connecting MRCA members with major tech players like Alibaba and ByteDance— opening doors for future crossborder collaborations.
Charity remained central to MRCA’s mission. In 2024, the MRCA
Charity Golf Tournament raised RM20,800 for underprivileged communities in Johor Bahru. Meanwhile, the association ended the year on a high note with a Chinese New Year Gala Dinner that raised over R M348,000 in support of MRCA’s Branding Education Foundation, which funds scholarships and welfare initiatives.
Beyond events and charity, MRCA deepened its engagement with key government ministries including KPDN, KUSKOP, MOHR, MITI, and MOF—ensuring that the voice of the retail industry remains at the forefront of policy dialogues. Collaboration with MOTAC also began to shape MRCA’s support for the upcoming Visit Malaysia Year 2026.
As MRCA looks ahead to FEM 2025 and beyond, the AGM reaffirmed its ongoing commitment to empowering members, strengthening the retail ecosystem, and building bridges across industries and borders. ■
MRCA Southern Business Summit 2025 Ignites Retail Growth Conversations In Johor
The Malaysia Retail Chain Association (MRCA) hosted its Southern Business Summit (MSBS) 2025 on 6 May at the Austin International Convention Centre (AICC) in Johor Bahru. The summit convened industry leaders, entrepreneurs, and policymakers to explore the evolving retail landscape in Johor and its growing connections with Singapore. The event commenced with a grand opening ceremony, featuring the
arrival of VIPs and guests, opening remarks from MRCA President Datuk Dr. Ken Phua, and the official launch with sponsor recognition. Datuk Dr. Ken Phua welcomed members and guests warmly and graciously thanked all the generous sponsors who helped to make the summit a success.
Keynote sessions provided deep insights into government policies shaping Johor’s retail future, the impact of the Johor-Singapore Rapid Transit System (RTS), and the rise of
hybrid retail models in Mount Austin. Notably, YB Lee Ting Han, Johor State Executive Council Member discussed government initiatives, Mohd Irwan from Damansara Assets elaborated on the RTS effect, and Mr. Chong Khai Xiang from Mount Austin shared perspectives on hybrid retail trends.
Other speakers at the summit included Prakash Nagarajan, Managing Director of Bradshaw Mitchell, Datin Maureen of Madam Kwan’s, Vincent Wong of YFS, and Michael Liew, Business Director of Marrybrown.
The summit also included a session on Franchise Expo Malaysia (FEM), highlighting the latest trends and opportunities in franchising. Attendees engaged in networking opportunities during lunch breaks and evening sessions, fostering connections among retailers, entrepreneurs, and investors.
The summit concluded with a summary of key insights and an introduction to upcoming MRCA events, reinforcing the association’s commitment to driving retail excellence across Malaysia. ■
The Iconic Experiential Shopping Destination
Suria KLCC remains at the forefront of retail innovation, setting the benchmark as Malaysia’s premier experiential shopping destination. More than a mall, it is a dynamic lifestyle hub located at the base of the PETRONAS Twin Towers, attracting millions of visitors each year.
With over 300 specialty stores, Suria KLCC offers a well-balanced mix of global icons, local favourites, and exclusive concept brands. Its appeal is further enhanced by strategic collaborations, immersive retailtainment,
and first-to-market experiences that consistently engage and inspire.
Complementing its retail strength is a vibrant dining scene, family-friendly attractions, and a scenic 50-acre park featuring the Lake Symphony fountain—creating a seamless blend of culture, leisure, and shopping.
As the retail landscape continues to evolve, Suria KLCC’s commitment to customer-centric innovation ensures it remains a must-visit destination, reinforcing its leadership in delivering memorable and immersive experiences in the heart of Kuala Lumpur. ■
CapitaLand Partners with PRO-NET to Launch “Shop SMART Win Smart” Campaign
CapitaLand has teamed up with PRO-NET, a subsidiary of Malaysia’s national carmaker PROTON, to launch its biggest consumer giveaway to date — the “Shop SMART Win smart” campaign. Running until 31 October 2025, this campaign gives shoppers at six CapitaLand malls across Malaysia the chance to win prizes worth over RM400,000, including a brand-new smart #1 Premium EV!
Participating malls include Gurney Plaza and Queensbay Mall in Penang, East Coast Mall in Kuantan, and 3 Damansara, Melawati Mall, and The Mines in Klang Valley. Shoppers can look forward to
winning exclusive prizes such as a Borneo trip for two, the latest iPhone 16 Pro, an iPad Air, Samsung Smart TV, and much more.
Adding on to the excitement –UOB cardholders in Penang enjoy
a special lower minimum spend of RM150 to qualify for the draw. With so many amazing prizes up for grabs, there has never been a better time to shop, spend and win big with CapitaLand! ■
VERITY INTELLIGENCE: YOUR TRUSTED PARTNER FOR SAFER HIRING
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Recognised as a leading background screening and verification company, Verity offers fast, high-quality reports without compromising accuracy or service. Our flagship Verity BGC platform delivers deep, ISOaligned checks across 20 critical data points, verifying criminal, education, employment and financial records to empower smarter hiring decisions.
Retailers trust Verity BGC to place executives and
managers who protect brand reputation and drive growth. For high-volume frontline hiring, VERISafe offers instant screening—vetting candidates in just 10 seconds against over three million blacklist and criminal entries.
With no setup fees, mobile-first convenience and PDPA-compliant discreet checks, VERISafe helps businesses slash shrinkage and maintain customer trust. From homegrown brands to global players, over 1,000 organisations trust Verity Intelligence to make hiring faster, safer and more reliable.
Contact us at verisafe.sales@verityintel.com for 3 free trial.
Malaysia’s largest mall owner-operator
ADVERTISE YOUR BUSINESS IN THE OFFICIAL PUBLICATION OF MALAYSIA RETAILER magazine is MRCA’s official publication that provides news, relevant information and market reports on the evolving retail, franchise and branding landscape in the country and the region.
MAGAZINE DETAILS
Frequency: Quarterly
Issues:
• February 2025
• May 2025
• August 2025
• November 2025
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TARGET MARKET
Business community interested in the retail, franchising and branding industry.
DISTRIBUTION
• More than 500 Member Companies & Associates in Malaysia and abroad.
• Top Management of companies.
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