Vol. 2 I No. 1 I 2016 ISSN 2289-893X RM10
CREATING QUALITY GRADUATES IN EVENTS MANAGEMENT Mae Ho Seok Khen, Executive Director/ Chief Executive Officer of Berjaya Education Group
MACEOS Industry Dialogue 2016 UFI Open Seminar The new KL Tourism Bureau
PRESI DENT’S NOTE Ø
Dear readers, The team at MACEOS have started out the year on a very progressive note. We successfully managed to bring the industry together for our very first industry dialogue discussing the various challenges faced by the different areas of business events. Members and non-members were invited to speak candidly about the issues they face in their everyday business undertakings. The challenges were minuted and put together to be collectively presented at Lab 2.0 initiated by PEMANDU and I am happy to note that the feedback was graciously received by the relevant parties and we continue to work together to ensure that our industry is heard as we are a lucrative contributor to the Malaysian GDP. MACEOS would like to take this opportunity to personally thank Dato’ Shukri who organised and coordinated the dialogue which was a success! In a bid to further strengthen our industry with skilled and qualified human resources, we have recently signed an MOU with Berjaya University College of Hospitality (Berjaya UCH). Under the MOU signed with Berjaya UCH, students who attain grade “B” and above for 2 selected courses offered under their Diploma and Degree in Events Management programme will receive an additional certificate jointly awarded by both Berjaya UCH and MACEOS. This will offer fresh graduates the opportunity to be more relevant when vying for jobs in the business events industry. We are very pleased to be working hand in hand with Berjaya UCH to further enhance the potential of our younger generation equipping them with the right tools to make our industry even greater! We would like to take this opportunity to congratulate DBKL on the official launch of the KL Tourism Bureau (KLTB), a rebranding of the Tourism Unit of Kuala Lumpur City Hall, which was officially launched by the Mayor of Kuala Lumpur, Datuk Mhd Amin Nordin Abd Aziz. We look forward to working closely with KLTB to create a one-of-a-kind experience for business events visitors coming to Kuala Lumpur which will make us a preferred destination for MICE. A total of 18 MACEOS members attended the UFI Open Seminar in Chiang Mai, Thailand from 25-26 February 2016. Our members had an opportunity to share their views on the future of the exhibition industry in the region and gain valuable feedback and industry knowledge from other like -minded individuals in the industry. The AFECA board meeting was also held at the same venue as part of the programme. We look forward to Singapore hosting the UFI Open Seminar in 2017. In 2016, MACEOS committee members and I are looking forward to making more positive strides towards building the Malaysian Business Events industry. Plans have been set in place and I believe that if we work together as one team and one voice, we will achieve what we have set out to do. We look forward to a progressive year and can’t wait to see the fruits of our work making our industry bigger and better than ever before!
DATO’ VINCENT LIM President, MACEOS
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04 Cover Story Read about how Berjaya UCH is committed to creating quality graduates in Events Management in an exclusive interview with Mae Ho Seok Khen, Executive Director/Chief Executive Officer of Berjaya Education Group.
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Vol. 2 I No. 1 I 2016
Feature In The Spotlight 26 28 30 32 34 36 38
Agenda Suria Communication Doremi Services and Rental Sdn Bhd Borneo Convention Centre Kuching Felix Expo Logistics Setia City Convention Centre
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President’s Note Publisher’s Note MACEOS Calendar of events The members of MACEOS
BUSINESS EVENTS MALAYSIA
MACEOS Industry Dialogue 2016 Industry players voice their concerns
24 Make Way for
MAKESPACE A ‘different’ venue for your events
12 The UFI Open Seminar
Kaizer Exhibition and Conferences Putrajaya International Convention Centre
In Every Issue 01 03 40 42
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2016 Exhibition Industry in Asia debates disruption
18 The Future of
Exhibitions in Asia A feature by Steve Monnington
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20 The New KL Tourism Bureau
22 MACEOS Christmas Bash
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PUBLISHER’S NOTE Ø
Dear Readers
MACEOS Secretariat Level 3, East Wing, Menara Matrade Jalan Khidmat Usaha, Off Jalan Duta, 50480 Kuala Lumpur. H/P No: 012-482 3552 Fax: +603-6203 7034 Email Address: secretariat@maceos.com.my President DATO’ VINCENT LIM C.I.S Network Sdn Bhd (vincent@maceos.com.my) Vice President ALUN JONES Malaysian Exhibition Services Sdn Bhd (alun@maceos.com.my) Secretary CHRIS SMITH R.E Rogers (M) Sdn Bhd (chris@maceos.com.my) Treasurer FRANCIS TEO S. P Setia Property Services Sdn Bhd (francis@maceos.com.my) Committee Members ALICE LEM KL Convention Centre (alice@maceos.com.my) MELVIN SHU Smart Reg System Sdn Bhd (melvin@maceos.com.my) PETER TEH PICO International (M) Sdn Bhd (peter@maceos.com.my) MOHD SHUKRI Shapers Malaysia (shukri@maceos.com.my) W Y CHEONG ECMI ITE Asia Sdn Bhd (cheong@maceos.com.my) KENNETH FONG MESSE Worldwide Sdn Bhd (kenneth@maceos.com.my) CEO AMOS WONG
Things seem a lot different since I wrote my publisher’s note for the last Business Events Magazine. Dropping oil prices and a general downturn in lots of interconnected sectors of the economy means we might see a more austere outlook as we look ahead in 2016. The Business Events industry is no stranger to economic cycles and it’s the nature of our business which means we are vulnerable to budget cuts in advertising and promotions when the going gets tough. This is to be expected but we have weathered storms like this before and I am sure we can do so again. In many ways one of the key messages we should try to get across to our clients is that, in times like this, everyone needs to do more marketing and more promotional activities to squeeze whatever business we can out of the market. Cutting back always seems the obvious solution but sometimes it can be counterproductive and so the bold approach to do more can sometimes be the way forward. MACEOS will certainly champion this approach for 2016 and we will be rolling out another Professional Exhibition Management (PEM) course in April in Kuala Lumpur and we are even more delighted to announce our first ever Professional Conference Management (PCM) course to be held in Kuching later this month as we seek to spread our network and knowledge beyond the Klang Valley. Once again, I would like to thank all the contributors for our fifth edition of Business Events Malaysia, content is king and I am certainly delighted to welcome Madam Mae Ho Seok Khen, Executive Director/ Chief Executive Officer of Berjaya Education Group as our lead story this edition, certainly exciting times ahead for Berjaya . Finally even though this note is post Chinese New Year I would like to still extend my best wishes to all readers for a happy and prosperous year of the monkey!
Business Events Malaysia is a quarterly magazine produced for MACEOS by Harini Management Services Sdn Bhd (609031- W)
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All authors automatically agree to indemnify MACEOS and Harini Management Services Sdn Bhd against any loss, costs, expenses (including legal fees), damages and liabilities that might arise from their own incapacity, negligence, breach of contract or other civil misdeeds. We reserve the right to edit all articles. All rights reserved. Copyright © 2016 by MACEOS and Harini Management Services Sdn Bhd. No part of this publication may be reproduced in any form without prior written permission from the publisher. The views expressed in the articles are those of the authors and do not necessarily reflect the views of MACEOS and Harini Management Services Sdn Bhd. MACEOS and Harini Management Services Sdn Bhd acept no responsibility for unsolicited manuscripts, photography, illustration and other editorial materials.
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Ø ON THE COVER
BERJAYA UNIVERSITY COLLEGE OF HOSPITALITY (BERJAYA UCH)– CREATING QUALITY GRADUATES IN EVENTS MANAGEMENT Mae Ho Seok Khen, Executive Director/Chief Executive Officer of Berjaya Education Group, speaks candidly about the rapidly growing Malaysian events industry and the role BERJAYA UCH is playing together with MACEOS in ensuring quality industry graduates.
If one were to define elegance and poise, Madam Mae Ho Seok Khen would fit the bill. Her strong and sturdy passion for the hotel, tourism and events industry was evident in her candid conversations and discussions with the BE Magazine editorial team. “Growing up, I always liked to cook and bake but little did my parents know that it would take me down a professional path in the culinary and hospitality industry,” Mae laughs. “Today, looking back, it has been quite a journey.” Part of the BERJAYA UCH team for 8 years now, Mae’s professional journey began in England where she was trained in Hospitality Management, which led her to specialise in cuisine, patisserie, restaurant service and oenology. She graduated with an MA in Education Management (Bath), UK where she was also awarded the professional membership in the prestigious Institute of Hospitality, UK (formerly known as HCIMA). She worked as a young chef for the personal chef of Lord Butler, Chancellor of the University of Essex. Subsequently, she worked at the King Edward VII Hospital in Regent’s Park, a hospital that caters for British Royalties and High Court judges. Returning to Malaysia, Mae joined the Pantai Group and set up the catering department for the second-phase of the medical centre. “During my time in Pantai, I designed the first insulated hot cupboard to keep food warm for patients, it was a very rewarding time in my
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career. However, I wanted to teach and so my career path took another turn.” Mae took her first step into teaching as a lecturer and then as the Dean of the School of Hotel and Catering Management at KDU, Petaling Jaya. Her responsibilities included the daily administration of the School on Strategic Planning, designing and implementing new courses and to setting up two branch campuses in Penang and Sibu. Thereafter, Mae was appointed Director of the School of Hospitality and Tourism Management at Sunway College from 1997 until 2007. During her tenure, she was appointed Project Director for China Operations to set up the Xi’an-Sunway International Business Management School to conduct corporate training programmes and summer schools. During the course of the interview, Mae stressed the importance of parents of the Y generation changing their mind-set about their children taking the conventional route when selecting a degree programme. “It is important for parents to realise that the world is changing, and with change comes a variety of new opportunities. Young graduates are now called to be more creative and be of exceptional quality so that they can be more dynamic than their predecessors.” BERJAYA UCH together with MACEOS has taken the lead in ensuring quality and well-qualified events management graduates with a recent MoU signing that incorporates awarding a joint certification by BERJAYA UCH and MACEOS to deserving students.
PROUD “TOWESAYARE THAT BERJAYA UCH HAS PRODUCED GRADUATES THAT ARE NOW CARVING SUCCESSFUL CAREERS IN THE TOURISM AND HOSPITALITY INDUSTRY.
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BERJAYA UCH’s vision is to be distinctive, recognised, respected world-class leader and learning community with academic and professional excellence – where students can unlock their full potential. Since 2009, how has BERJAYA UCH successfully done this? Yes, we are proud to say that BERJAYA UCH has produced graduates that now have successful careers in the Tourism and Hospitality industry. What differentiates our students from the rest is that we inculcate creativity, action and passion into what they do. From the very first day students step into our campus, they will be trained to behave and act in a professional manner – a crucial criterion in our industry. To unlock their true potential, we have put in place a good support system that will help students blossom and reach for their goals. Why is BERJAYA UCH the perfect school to undertake offering the events management diploma and degree programmes? At the School of Tourism, we have assembled a team of experienced academicians who are passionate about imparting their expert knowledge to the younger generation. Our sound academic structure delivered through immersive education ensures that students get a healthy balance of theory and practical training. We even created an event lab to provide students with a realistic learning environment. Our city campus, located in the heart of KL is pumping with exciting events and happenings the whole year round, giving students a good insight into the world of events. The strong conglomerate-backed Berjaya connectivity enables students to take advantage of learning as well as taking advantage of internship opportunities from a wide range of companies. Take our Berjaya Times Square Hotel for example, which is located in the same building as our university college. Thus, we have the visibility and a partnership with the hotel to give our students exposure to actual work involved, from setting up to execution of events. BERJAYA UCH is proud to be the appointed as Cluster Leader for Events Management by the Malaysian Centre for Tourism and Hospitality Education (MyCenTHE), a national initiative formed under the government’s Economic Transformation Programme to improve the quality and quantity of tourism and hospitality professions in the country. We are committed to developing and delivering high-quality tourism and events management education to serve the needs of the industry and, thus, improving the nation’s status as an international tourist destination. MyCenTHE is fully
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supported by the Malaysian Ministry of Education, Ministry of Tourism and Ministry of Human Resources. Can you tell us more about BERJAYA UCH’s recent collaboration with MACEOS? Under the MoU signed with MACEOS, students who attain grade ‘B’ and above for 2 selected courses offered under our Diploma and Degree in Events Management programme will receive an additional certificate jointly awarded by both BERJAYA UCH and MACEOS. This is to enhance our students’ employability, giving them an added advantage in the competitive job market. Also, in this way, members of MACEOS will have a higher standard of people working for them in the future and it will not be about hiring people just to fill in the gaps. We are pleased to be working together with MACEOS to help make the Malaysian business events industry even bigger and better. In recent years, there has been an increase in students choosing the events management programme to study. Why do you think that is and in your opinion, will this trend continue? I believe this is still an upward trend, not just in Malaysia, but worldwide. With the rapid growth in special events, conferences and exhibitions (as evident by the brand new events we witnessed recently, such as the KL City Grand Prix), parents and students are beginning to see the good potential and career prospects in the events industry. In fact, there is an increase in job opportunities in telecommunications, emerging consumer products and many other fields that are demanding event planning and management skills. In your opinion, what is the advantage of getting a diploma or degree in events management? The increased demand in the events industry creates ample job opportunities for students armed with qualifications in this field. Graduates from an events management programme are highly sought after as they possess a unique combination of theoretical and practical knowledge essential to excel in their chosen profession. In addition, to move with the times, our graduates are trained in event management systems such as Evenesis, and other design and project management software. One of the challenges that the business events industry in Malaysia faces is the shortage of human capital in the industry. In your opinion, will this programme address this issue and also, what else do you think can be done to address it?
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As this is a growing industry, the demand for a skilled workforce will increase. Our programme is designed with a sound academic structure that is complemented by intensive practical training to provide students with essential events technical skills and knowledge enabling students to apply what they learnt to the work environment immediately. The provision of a steady stream of employment ready graduates will help to alleviate the issue of manpower shortage and contribute towards human capital capacity building for the country. However, we do not just want to produce graduates with technical knowledge. We want to ensure sustainability in the industry so it is crucial that our graduates are qualified professionals who are creative and discerning enough to know the right thing to do and not operate on a trial and error basis. We believe professionals like these will drive the industry forward. It is important for industry and academia to work together to promote events and business events management as a preferred career choice. A lot of parents are still not sure if they should let their children pursue this programme as very little information about career path in events management are available. With the wide career options and good career development locally and internationally, events management should be one of the top-of-the-mind career choices for school leavers. Therefore, MACEOS has really done a good job at stepping up to the plate to make the industry more available to up-and-coming talents. Tell us more about your Berjaya Immersion Method and how it is applied to the events management programme? The Berjaya Immersion Methodology is where students are exposed to real-life hands-on practical knowledge and a meaningful learning experience, thus strengthening their academic knowledge and an understanding of their studies. By involving students in real-life events, such as organising charity fun runs and product launches, academic symposium talks, students are able to learn through the discovery of their own experiences, and will be able to relate to theories learnt in the classroom with ease. Our ‘Immersion Methodology’ or experiential learning, truly prepares students to become highly competent professionals who have been immersed in industry relevant practices that the innate capability to perform well on the job is cultivated. In the events industry, you only have that crucial one chance to create a great impression. Our events management programme is also packed with educational field trips and visits to enhance student’s
learning experience. Examples of interesting activities include visiting the HOMEDEC Exhibition, Genting Arena and Setia Convention Center, among others. Our close industry links have also given us the opportunity to arrange short work stints for our students at the Putrajaya International Hot Air Balloon Fest and Rainforest World Music Festival. This March, our students will be helping at the Miri Country Music Festival. There are also regular sessions where key industry players are invited to share their knowledge and experiences with the students, who find the sessions most beneficial. We understand that you have imbedded a 16week internship into the events management programme. Explain how your internship programme is useful to the students and share some feedback that you have received of your students’ performance. At BERJAYA UCH, we take our internship programme very seriously as it is the student’s first step into the working industry. A semester prior to the internship, students will have to undergo a series of workshops to better prepare them for the expectations of the industry. The workshops include effective communication skills, preparation of resume, how to impress at interviews and grooming. Most importantly, we place a lot of emphasis on instilling good work ethics and developing the right attitude to fulfil the expectations of the industry. We have received good feedback from our internship partners. At the moment, we have more than 100 companies registered as our internship partners, all of which provide excellent industrial training opportunities for our events management students. Some companies were so impressed with our students’ performance that they even wrote letters of recommendation complimenting their high standards displayed. It is common for our students to secure full-time employment with the companies that they are interned with. We are indeed grateful to the respective industry partners for their support. What are the future plans for the events management programme? Recently, we set up the Asia Pacific Centre for Events Management (APCEM) with the aim of providing high quality events management research and programmes to advance the events industry in the Asia Pacific region. APCEM will be striking strategic alliances with renowned centers for events management from other international education establishments to further develop knowledge in events management.
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Ø FEATURE
MACEOS
Industry Dialogue 2016 The Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) organised an industry dialogue on 8 January to collectively identify the problems and challenges in the business events industry.
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alaysia is becoming increasingly popular as a business events destination in Asia. However, like any industry, the Malaysian business events industry isn’t without its challenges. MACEOS is determined to be a strong and collective voice for the industry. Therefore, in line with the association’s vision to be a bigger and more active voice for the industry, this inaugural event was held to get the feedback for PEMANDU’s Lab 2.0. The session was held at MATRADE and welcomed members as well as non-members to the session.
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Dialogue panellist included MACEOS President, Dato’ Vincent Lim, Chairman Government Liaison, Dato’ Mohd Shukri Abdullah, MACEOS CEO Amos Wong and MACEOS-CSR-Green Initiatives Sub-committee Chairman, Eric Ho. Dato’ Vincent Lim expressed his satisfaction on the positive turnout at the event. “The whole idea of this Industry Dialogue is for organisers, venue owners, service providers and contractors to share the problems they are facing and MACEOS will bring these problems to the relevant government agencies. So it is pleasing to see so many people want to be a part of this.” He also thanked Dato’ Shukri and his team for organising the dialogue. Dato’ Shukri pointed out that MACEOS has done much for the industry including approaching the relevant ministries, agencies, local councils, who have welcomed MACEOS’ effort to bring forward the issues industry players face. “MACEOS is looking at working closely with two ministries – MOTAC and MITI. Both ministries are keen to listen to the issues and do what they can to help.” He also invited nonmembers present to become members of MACEOS and reminded everyone that the MICE industry is, in fact, a very important player in the Malaysian economy contributing significantly to the national GDP. Participants were divided into groups based on their specific industries, which included contractors, logistics, venue providers and organisers.
CONTRACTORS Concern: Credibility of new companies. “There should be standards set for all companies, from certification and proper skills to perform the job. This should apply not only to contractors, but all suppliers and everyone in the industry,” said Jason Teh from Pico International Sdn Bhd who represented the group.
LOGISTICS Concern: Different Customs rules in different states. “We find it very difficult when Customs from different states have different rules. For example, temporary export and bond value is chargeable in Johor Bahru but not chargeable in KL or Port Klang. Therefore, the cost is high for exhibitors and their money is only returned within six months, which is the earliest,” stated the group’s representative, Chandra Ganesh from Felix Expo Logistics.
WHAT IS PEMANDU? Performance Management & Delivery Unit (PEMANDU) was formally established on the 16th of September, 2009 and is a unit under the Prime Minister’s Department. PEMANDU’s main role and objective is to oversee the implementation, assess the progress, facilitate as well as support the delivery and drive the progress of the Government Transformation Programme (GTP) and the Economic Transformation Programme (ETP).
WHO IS MYCEB? Malaysia Convention & Exhibition Bureau’s (MyCEB) role is to further promote and position Malaysia internationally as the preferred destination for meetings, incentives, conventions and exhibitions, including major events. They are at hand to assist local and international meeting and event planners to bid for, secure and stage their international events successfully in Malaysia.
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VENUES The group, represented by Francis Teo from Setia City Convention Centre, highlighted the following:
This is misleading and will create a bad impression when international companies look for convention centres in Malaysia. We feel there should be some guidelines/criteria for venues to be classified as ‘convention centres’.
i) Licensing Concerns: Currently, there are multiple authorities in charge of signage. There is no common guideline to obtain licenses. In the same location, one event will be able to obtain licenses whereas the next event is unable to obtain licenses. Sometimes, there are last minute cancellations of events because the event organisers are unable to obtain the license. This is not good for both the venue provider and for the business events industry in the country.
iii) Events Guidelines
ii) Misuse of the word ‘Convention Centre’
Concern: Hotel owners complain that they are losing businesses to other destinations/neighbouring countries who provide more support in obtaining international business.
Concern: Recently, there has been misuse of the word ‘Convention Centre’. For example, warehouses and shoplots are being called Convention Centres as well.
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Concern: There are no common or standard guidelines for events. Some events require the approval of the fire department whereas other events require the approval of the police. Even the authorities are unable to share their guidelines as they do not have one.
iv) Losing business to international counterparts
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Ă˜ FEATURE
ORGANISERS The group, represented by Alun Jones of Malaysian Exhibition Services, expressed the following concerns:
i) Promotions for exhibitions Concern: Local councils need to do more to promote events. For now, organisers are doing almost all the promotions.
ii) Languages on bunting Concerns: Having banners/buntings in Bahasa Malaysia is not necessary especially for foreign events because it is not understood by foreigners attending the event. Also, the rules for the language are not consistent. Some organisers are requested to have it in Bahasa Malaysia while others are allowed to have it in English.
vi) MyCEB Concern: MyCEB provides incentives for organisers to bring in more international businesses. However, the business event industry is still unaware of how MyCEB can help them.
iii) GST Exemption Concern: Foreign exhibitors to Malaysia should be exempted from GST as is done in other countries such as Singapore.
iv) Lack of sizeable venues Concern: Malaysia does not have sufficient sizable venues.
v) Lack of Human Resources Concern: There is a need for increased education and training in business events. It is a challenge for all organisers to find staff and to get young people to join the exhibition industry.
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The industry dialogue proved beneficial to all present. Various issues were brought to the forefront and the panel assured those present that these issues will be highlighted at PEMANDU’s Lab 2.0 as well as other relevant parties. Inconsistencies in certain rules and regulations was a major concern and the panel explained that measures will be taken to flag all inconsistencies to the relevant governmental agencies. Lim Win Nee from MyCEB explained that they want to increase international participations and visitors through international advertising of events in Malaysia. She encouraged industry players to contact MyCEB to see how they can work together.
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Ø FEATURE
UFI Open Seminar:
Exhibition Industry In Asia Debates Disruption The Global Association of the Exhibition Industry (UFI) created a platform to discuss and debate the region’s exhibition industry at the UFI Open Seminar 2016.
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alaysia Convention & Exhibition Bureau (MyCEB) was the silver sponsor for this year’s UFI Open Seminar in Asia that was held from 25-26 February 2016 in Chiang Mai, Thailand. The seminar congregated around 270 delegates from 21 countries and territories to discuss and debate the future of the exhibition industry. Popular topics discussed included technology, and the internet in particular, which has long been a potential opportunity as well as a source of concern to business event organisers.
KEEPING UP WITH THE TIMES Industry leaders were given the opportunity to share their views on the future of the exhibition industry as
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more event-related online platforms and mobile apps come into the market. The 11th edition of the seminar was hosted by UFI Diamond Sponsor, Thailand Convention & Exhibition Bureau (TCEB). The event featured two days of networking and learning as well as a Sustainable Development Focus Meeting, a CEO Golf Tournament, committee meetings, city tours and much more. Kai Hattendorf, UFI’s Managing Director, stated: “More than a third of UFI’s members are based in Asia, so it’s not surprising that the UFI Open Seminar in Asia has become our second largest event after the global Congress. This seminar has grown into an essential platform for the Asian exhibition industry to meet and discuss the issues and challenges facing
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our industry in the region. Given the rapid rise of technology-driven solutions, this year’s seminar was a particularly robust discussion about the forces shaping the future of our industry.” Thailand is a front runner in the business events industry in Asia so they were a welcomed host for this year’s open seminar. “TCEB has a long-running and valued relationship with UFI, so we were honoured to host the 11th UFI Open Seminar in Asia. The exhibition industry in Thailand continues to grow from strength to strength so we were delighted to have the opportunity to showcase Thailand’s worldclass venues and service capabilities to our colleagues from around the region,” says Supawan Teerarat, Vice President of TCEB. The 2017 UFI Open Seminar will be held in Singapore. The seminar always features an engaging line-up of industry leaders and this year was no different. ITE Group’s Digital Director Baris Onay opened the seminar with his take on the convergence of digital
TCEB HAS A LONG-RUNNING “AND VALUED RELATIONSHIP WITH UFI, SO WE WERE HONOURED TO HOST THE 11TH UFI OPEN SEMINAR IN ASIA.
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tools and face-to-face events. Also, Mao Daben and Gu Xuebin discussed the latest innovations in China, Asia’s largest exhibition market. Koelnmesse’s Christian Glasmacher moderated a panel that explored mobile marketing trends at events and other speakers included SISO’s David Audrain, jwc GmbH’s Dr. Gerd Weber, Tracy Short of SMG Malaysia, and many others.
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BE A PART OF THE GLOBAL EXHIBITIONS DAY!
The programme also included a sold-out Sustainable Development Focus Meeting, the second edition of the UFI CEO golf tournament, a members’ meeting of UFI’s Asia Pacific Chapter as well as an UFI Associations Committee Meeting. In addition to TCEB, the host and Diamond Sponsor, other key supporters of this Open Seminar in Asia were Diamond Sponsors: Global Experience Specialists (GES) and Indonesia Convention Exhibition (ICE). A total of 18 delegates from Malaysia attended the UFI Open Seminar this year. The delegation was headed by MACEOS President, Dato’ Vincent Lim. MyCEB represented the robust Malaysian business events industry with a booth at the event. For more information, check out MACEOS website at www.maceos.com.my or MyCEB website at www.myceb.com.my
WHAT IS UFI? UFI is the leading global association of the world’s tradeshow organisers and exhibition centre operators, as well as the major national and international exhibition associations, and selected partners of the exhibition industry. UFI’s main goal is to represent, promote and support the business interests of its members and the exhibition industry. UFI represents over 688 member organisations in 83 countries around the world. Over 900 international trade fairs proudly bear the UFI approved label, a quality guarantee for visitors and exhibitors alike. UFI members continue to provide the international business community with a unique marketing media aimed at developing outstanding face-to-face business opportunities.
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The Global Association of the Exhibition Industry (UFI) and the International Association of Exhibitions and Events (IAEE) launched the first ever Global Exhibitions Day to promote and explore the benefits of exhibitions. Exhibition organisers, venues, associations and service providers from countries all around the world are uniting behind a global initiative to stage the first ever “Global Exhibitions Day” on 8 June 2016 to highlight the exhibition industry’s benefits for the economy – and the fun of working in the industry. To date, more and more associations and industry players are joining forces to promote this industry and highlight its achievements for the event. Global Exhibitions Day will focus on messages that promote the value of exhibiting for companies, the key support role of exhibitions for the development of trade and internationalisation, and the stimulating role exhibitions play in driving innovation and competitiveness of companies. Dedicated to anything and everything exhibitions, the organisers hope that the event will also celebrate those who have made the industry what it is today. “We are amazed by the support this idea has received already,” says Kai Hattendorf, UFI Managing Director. David DuBois, IAEE president and CEO explains, “As preparations progress, we’re inviting every player in our industry to get involved as well.” Associations currently members of the task force include: UFI (Global), AAXO and EXSA (South Africa), AEFI and CFI (Italy), AEO (UK), AFE (Spain), AUMA and FAMAB (Germany), CEFA and CENTREX (Central Europe), EEIA (EU), IAEE and SISO (USA), IECA (Indonesia), IEIA (India), LECA (Lebanon), PCEI (Poland), RUEF (Russia) and UNIMEV (France). For more information about participating in “Global Exhibition Day” contact Christian Druart at GED@ufi.org.
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Steve Monnington, Mayfield Media Strategies, UK
THE FUTURE OF EXHIBITIONS IN ASIA For quite a while now it’s been a nagging concern that one of the big online companies such as Google or more likely eBay might be tempted by the live events sector. Moreover, with their ability to manipulate their endless data sources, they could pose a real threat to traditional exhibition organisers. UBM Asia is the first organiser to be pro-active enough to turn this threat to their own advantage, tying up an alliance with Chinese e-commerce giant, Alibaba Group.
A WHOLE NEW TRADE EXPERIENCE The starting point was to introduce Alibaba’s B2B business units online via secure transactional platforms and business portals for companies participating in some of UBM Asia trade fairs such as, the Malaysia International Furniture Fair, Finefood Shanghai – part of Hotelex Shanghai and Materials Manufacturing & Technology and Fashion Access in Hong Kong. Cross promotional marketing, match-making services and audience development of the two company’s brands and networks will be another key aspect in working towards the longer term goal of creating the next generation of on and offline trade experiences. It’s a clever move from UBM and it didn’t take long for Hannover Milano Fairs China to follow suit. The tie up between HMF and Alibaba will provide Chinese exhibitors at a number of Deutsche Messe’s shows, including Domotex, CeBIT and Hannover Messe with credit guarantee services,
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– improving the competitiveness of Chinese products. Who will Alibaba tie up with next? In 2015 there were 60 acquisitions compared to 75 in 2014. The main areas for the drop-off were China, Mexico, India and Turkey where the total number of transactions for these four countries dropped from 23 to just 7. The main reasons for the drop for Mexico, India and Turkey were the lack of acquisition targets. The reasons for China are more complex.
2012-2015 TREND IN NUMBER OF DEALS – CHINA, UK AND USA 18
18 13 13
12
10
12
10 7
9
7
2012
4
2013 UK
2014 USA
2015 CHINA
MORE FROM CHINA IN 2016
RECENT ACQUISITIONS AND PARTNERSHIPS
Business
Country
Sector
Lonsdale Capital
Ocean Media
UK
Bridal/Housing
Reed Exhibitions
Legend Exhibitions
UK
Retail Business Tech
Time Inc
Int’l Craft and Hobby Fair
UK
Crafts
River Street Events
Fertility Show
UK
Health
Clarion Events
iGaming
UK/USA
Gaming
Emerald Expositions
How Design
USA
Graphic Design
Emerald Expositions
Fastner & Mill Supply Expo
USA
Industrial
Penton
World Tea Media
USA
Tea
Reed Exhibitions
CardNotPresent.com
USA
e-commerce
Sentinel Capital Partners
Market Place Events
USA
Home & Garden
ITE
Fastener Expo
China
Industrial
Informa
Automech
Egypt
Auto
Artexis Easyfairs
ADF/PCD
France
Packaging & Design
Messe Munich
CTT
Russia
Construction
Reed Exhibitions
REX
Russia
Real Estate
The economic slowdown certainly played a part in general nervousness when the CFTC, now operating the new 400,00 m2 Shanghai Hongqiao centre, started competing head to head with some of the bigger international shows such as UBM’s Furniture China. The high price expectations of the independent organisers also derailed some acquisitions. However, looking at the number of deals that are already in process I expect to see an increase in activity in China in 2016. The continuing economic growth in the USA, together with private equity activity, resulted in an increase in the number of transactions. The chart shows the trend in acquisition activity in the USA, China and UK which illustrates what happens when economies turn in different directions.
BUSINESS EVENTS MALAYSIA
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Ă˜ FEATURE
THE
NEW
KL TOURISM BUREAU The Mayor of Kuala Lumpur, Datuk Seri Mohd Amin Nordin Abd Aziz officially launched the KL Tourism Bureau (KLTB), a rebranding of the Tourism Unit of Kuala Lumpur City Hall.
T
he new KL Tourism Bureau (KLTB) will replace the Tourism Unit of Kuala Lumpur City Hall (DBKL). The Kuala Lumpur Tourism Master Plan 2015-2025 aims to double foreign tourist arrivals and quadruple tourism income from RM19 billion in 2013 to RM79 billion by 2025. The setting up of the bureau itself is part of the Tourism Master Plan to establish an in-house tourism bureau to drive and monitor the implementation of the master plan which was created
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to encourage innovation and allow existing tourism operators and potential investors to identify business ventures within its framework. KLTB’s launch ceremony saw the attendance of Kuala Lumpur mayor Datuk Seri Mohd Amin Nordin Abd Aziz, Tourism and Culture Deputy Minister Datuk Mas Ermieyati Samsudin, Tourism and Culture Ministry secretary-general Tan Sri Ong Hong Peng, and Kuala Lumpur City Hall Socio-Economic Development Executive Director Datuk Normah Malik. The launch
Ø
was held at the once dilapidated Lot 11 building in Jalan Tangsi. It has been refurbished and is now the new Kuala Lumpur Tourism Bureau’s (KLTB) main office. Built in 1903, this historical building was previously utilised as the annexe to the Malaysian Institute of Architects (PAM) office at Lot 10. Prior to that, Lot 11 was known as the Empire Hotel in 1908 until it changed management right after World War II, and was renamed Peninsular Hotel during the 1950s. Consultant architect Azuan said one of the reasons behind the building’s restoration is to “allow the public to appreciate their historical heritage”. KLTB’s advisory board is made up of 15 thought leaders and experts from several key industry sectors with four main functions: focused development of tourism products and infrastructure, providing and facilitating coordinated support to the industry, giving support to various government bodies in the enforcement of industrial regulations, and handling dedicated marketing and promotion for Kuala Lumpur’s tourism. KLTB general manager Noraza Yusof said the initial funding for the bureau amounted to about RM15 million. She said that through KLTB, they were moving from lighter initiatives to medium and heavier initiatives. “As such, we will require support from the private sector in order to succeed,” she added.
KUALA LUMPUR TOURISM BUREAU @ KUALA LUMPUR CITY HALL 11, Jalan Tangsi, 50480, Kuala Lumpur, Malaysia. T: +603-2698 0332 F: +603-2698 3819 E: enquiries@kltourismbureau.com.my
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Ø EVENT
TIS’ THE SEASON TO BE JOLLY MACEOS members celebrated the Christmas season with friends and business associates over food and drinks. As the year was drawing to a close, MACEOS decided it was only fitting to end the year with a party! Themed ‘White Christmas’, the event was held on 10 December 2015 at Sky 360 @ eCity Hotel, One City. Members, friends and business associates came out to celebrate and join in the merriment of some Christmas Cheer. The night’s activities included a lucky draw, fun and games and lots of food and drinks.
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23
Ø FEATURE
MAKE WAY FOR MAKESPACE! If you’re looking for a totally ‘different’ venue for your event, look no further than MAKESPACE.
C
entrally located at Quill City Mall on Jalan Sultan Ismail, Kuala Lumpur, the creators of MAKESPACE wanted to create a venue so unique for those thirsting for something new. “All three founders have a fascination to teach people how to create, so we decided it was very important to have a physical space to conduct our training session and workshops, thus MAKESPACE was born!” says Hakim Albasrawy, Co-founder of Makespace.
TURNING IDEAS INTO REALITY Albasrawy explains that the concept of MAKESPACE taps into the ‘maker culture’ where everyone is able to make cool stuff! “We work with groups to make simple everyday things like t-shirts, tote bags, silk screens and much more. We also teach people to make things that are meaningful and useful for their communities
– recently, having worked with an NGO, building several hundred solar powered lights that are 9 feet tall to light up villages that are off the grid.” MAKESPACE has worked with many companies to create a space of innovation and creation as a team building activity for their employees. He says that this allows for a cool and fun way to inspire and do something new other than the conventional team building activities. “Let’s put it this way, nobody ever felt bad building something with their own two hands!” says Albasrawy, who has a passion for technology and product creation.
A BRAND NEW SPACE! Apart from product creation, MAKESPACE caters to corporate and communities to run workshops, talks, brainstorming sessions, team building, hackathons, performances, parties and they even welcome any new ideas for collaborations. “Basically a blank canvas of space, MAKESPACE can be converted to a space suitable for themed events or meetings,” says Albasrawy. He says that MAKESPACE welcomes event organisers and individuals to use their space for their upcoming events. “In fact, the more creative and innovative the event, the better!” MAKESPACE LAB SDN BHD LG 16, Quill City Mall, Sultan Ismail, 50250 Kuala Lumpur.
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Ø I N THE SPOTLIGHT
TAKE IN THE SPLENDOR OF THE 14TH GLOBAL INDIAN FESTIVAL 2016 Asia Pacific’s largest and most spectacular Indian Shopping Festival to showcase in KL from 1st to 5th June at Mid Valley Exhibition Centre.
H
eld at the Mid Valley Exhibition Centre for the last 14 years, The Global Indian Festival (GIF) has grown both in reputation and impact making it a significant event in the Malaysia Calendar of Flagship events. The festival was born to be the iconic festival of place in Kuala Lumpur, Malaysia; locally focused and globally noticed.
THE FESTIVAL OF COLOURS GIF creates exciting and innovative business opportunities with the sale of cultural and artistic goods and services in a ‘one stop shopping & cultural centre’ environment. The link between arts, culture and tourism has been an ongoing inspiration for Malaysians and foreigners alike and is starting to create a global reputation as a landmark event in the region. The festival provides opportunities for participants and visitors to explore, have fun and celebrate the uniqueness of the Global Indian Festival.
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HOW IT ALL BEGAN The festival began in 2003 with only 45 booths and has expanded rapidly through the years as it gained momentum with its popularity. “Every year we had to increase our booth spaces and by 2008 we had a total of 290 booths in Hall 1 in Mid Valley Exhibition Centre,” says Jag Rao, CEO and Founder of ASC Agenda Suria Communication Sdn Bhd the organizer for GIF. “Our visitor count has also increased through the years.” Rao explains that in 2003 there were about 50,000 visitors. Then in 2005, the visitor count surpassed the 200,000 mark. By 2009, GIF has more than 400,000 visitors. “In less than 6 years the festival has managed to attract 10 times more visitors than our premiere show. “
AN AWARD WINNING SHOW The GIF model Search was introduced in 2010 and is a popular addition to the festival to provide an opportunity for young Indian girls to be discovered as fashion models. This event also boosts’ the visibility and promotion of the festival. The festival is not only popular with the Malaysian crowd but also International visitors specifically from the Asean region. Foreigners and tourists alike flood the hall of Mid Valley Exhibition Centre during GIF from India, Singapore, Indonesia,
Jag Rao, CEO and founder of ASC Agenda Suria Communication Sdn Bhd.
Thailand, Philippines, Iran and many more. Visitors have the opportunity to shop from a variety of traders and exhibitors from Kashmir, Rajasthan, Tamil Nadu, Calcutta, Mumbai, Orissa, Punjab, Gujarat, Puducherry, Andaman & Nicobar, Kerala and more.Visitors are never disappointed with the variety of India’s richness and diversity of products in abundance filling the halls of Mid Valley Mega Mall each year. This year, visitors can look forward to podiums showcasing tourism, arts and culture, fashion as well as handicrafts. Over the years, there has been more emphasis given to the elements of tourism of each participating country or state, where each state is given a platform to showcase the best from their respective cultures. Rao says that they are optimistic about the lasting appeal of GIF as the interest and demand grows with each passing year. In 2008, GIF was endorsed by MATRADE as a Tourism Malaysia Flagship event which is a special achievement as ASC Agenda Suria Communication together with GIF were the firstMalaysian Indian event to be given this prestigious endorsement. The festival was also the recipient of the raWr awards for the category of Industry Recognition Award by The Malaysian Association of Convention and Exhibition Organisersin rAWR Award 2015.
we create the events..., Ă˜
the events create opportunities, the opportunities create success. **Winner of *MIB Entrepreneur Award 2015
Malaysian Indian Business Magazine -Brand of the Year
*Industry Class Award 2014
Event Management Service by Junior Chamber International
*The Malaysia Book of Records
*Largest Outdoor Festive Carnival *Largest Running Outdoor Festive Carnival
*rawr Awards 2015
MACEOS Industry Recognition Award from MyCEB & MACEOS for DC & GIF
Organizer of Global Indian Festival / Deepavali Carnival / International Indian Shopping Festival / Penang International Indian Shopping Festival / World Indian Festival / Indian Wedding Fair
ASC Agenda Suria Communication Sdn.Bhd (724967-T) 198, 3rd Floor Jalan Tun Sambanthan 50470 Kuala Lumpur, Malaysia +603-2278 5555 www.agendasuria.com
+603-2278 5544
BUSINESS EVENTS MALAYSIA
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Ø I N THE SPOTLIGHT
NO SHOW IS COMPLETE WITHOUT DOREMI
DoReMi Services & Rental Sdn Bhd has been in the light and sound business for over 35 years.
S
ince 1979, the events industry in Malaysia has worked hand in hand with DoReMi Services & Rental Sdn Bhd. With over 35 years of light and sound experience under their belt, DoReMi has the industry’s best experts who combine vibrancy, articulation and knowledge to bring your event to life! Run by passionate and very ‘hands on’ professionals with years of experience in the event planning and entertainment industry, DoReMi Events is your total one-stop event requisition depot. DoReMi delivers a full range of event equipment and services including, but not limited to, Lighting, Audio, Special Effects, Truss, Stage, LED Screen and Rigging services covering concerts, corporate events, product launches, conferences, exhibitions, music shows, theatrical productions, pop tours, fashion & catwalk shows and installations for over 30,000 events over the past 35 years. Apart from having a strong hold on the Malaysian market, they have ventured into international events, which makes their clientele base a diversified one.
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Ø
BUILDING STRONG RELATIONSHIPS DoReMi believes that the key to any successful event is the sound collaboration with clients, fusing creativity and coming up with innovative ideas that will leave a lasting impression for any event.They pride themselves in their attention to detail and ‘can do’ attitude when executing their expertise on the job. This reputation is maintained thanks to the meticulous selection of both equipment and highly skilled production staff, coupled with high levels of equipment maintenance and presentation.
YOU CAN COUNT ON DOREMI WHEN IT MATTERS MOST At DoReMi, they realise the value of offering total certainty regardless of the challenges and timescales involved, or however distant the destination or complex the objectives. Adhering to their very own strict Standard Operating Procedures which have been developed in line with the ever changing needs of their clients, their dedicated and
OUR PEOPLE Run by 70 ‘hands-on professionals’ with over 35 years of experience in the event industry.
EVENT PLANNING MADE EASY
experienced accounts team provide highly effective project management –, from the initial brief through to the onsite delivery and final reconciliation. You can be assured that DoReMi will be with you every step of the way to ensure your event is a success!
Leave all sound and light hassles to the experts at DoReMi who are all set to make it easy for you! OUR SERVICES INCLUDE: • Professional Sound • Professional Lighting • Conference System • Musical Instrument • Secretariat & Office Equipment • AV & Network System • LED Screens • Stage & Truss • Simultaneous Interpretation System (SIS) • Barricade
OUR EXPERIENCE We’ve delivered a full range of services and event equipment covering more than 30,000 events over the past 35 years.
OUR ACHIEVEMENTS OUR PRODUCT Our ISO 9001 & OHSAS18001 Quality Standards also ensures systematic regular maintenance of our equipments.
• Top 10 in Malaysia Award (Malaysia’s Leading Event, Equipment and Service Provider) • Listed in The Malaysia Book of Records (Most Number of Speakers Used in An Event)
WE ALSO PROVIDE: • Corporate Events & Functions • Family Day & Sports Day • Launch Event • Road Show • Special Thematic Parties • Conference & Seminar • Exhibitions • Concerts www. Doremievent.com
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Ø I N THE SPOTLIGHT
ONE WITH NATURE
BUSINESS EVENTS, SARAWAK STYLE! Malaysia’s ECO-Tourism destination, Sarawak, is home to the Borneo Convention Centre Kuching (BCCK), the first international purpose-built convention centre in the state.
T
he largest Malaysian state, also known as the land of the hornbills, offers a diversity of things to do and see. Growing alongside Sarawak’s position as a captivating ecotourism destination on the mystical island of Borneo, The Borneo Convention Centre Kuching (BCCK) serves the Meetings, Incentives, Conventions and Exhibitions (MICE) industry at local, national, regional and international levels. Opening its doors in 2009, the Centre is a state initiative of the Sarawak Government to grow business tourism through the hosting of business events. To date, the BCCK has welcomed more than 1.2 million clients, delegates and visitors from different corners of the world and hosted around 1,000 events. The BCCK epitomises the progressive vision of the Sarawak Government to bring socio-economic
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This high-tech venue sits on the Kuching Isthmus, an island ringed by the Sarawak River and surrounded by lush rainforests. It is away from the hustle and bustle of the city centre, yet only a few minutes ride by land or river transport. The 5,000-capacity venue, the first purpose-built convention centre in Sarawak, is a perfect environment for delegates to forget the outside world and focus on the information sharing taking place inside. Conceived and built with nature and a green theme in mind, the Centre’s structural designs were inspired by the rainforest trees of Borneo with a roof akin to the native ririk leaf. Rainwater is harvested as it flows from the roof’s centre to water the Centre’s tropical garden. Fulfilling both form and function, the building showcases its distinctive interior and exterior architectural features designed to deliver BCCK’s business purpose as well as the Centre’s commitment to environmental sustainability and conservation.
progress to the state through new sources of growth. The business of event hosting has created job and business opportunities for Sarawakians in all sectors. Suppliers and service providers have also benefitted in tandem with this vision as innumerable goods and services are procured to support event hosting.
A KALEIDOSCOPE OF CULTURES, CRAFTS AND CUISINES Described by Lonely Planet as ‘Malaysia’s most stylish and sophisticated city’, Kuching is a veritable melting pot of ‘cultures, crafts and cuisines’. Part ultra-modern, part colonial, Kuching will reward delegates who venture out into its busy streets. Chinese temples, shop-houses from the time of the White Rajahs, a South Indian mosque, stalls selling a variety of Asian cuisines, and a landscaped riverfront park await curious attendees with time to spare between seminars and workshops. For those extending their visit, the city gives easy access to several nature parks and conservation areas, including Bako National Park and the Kuching Wetlands National Park, as well as the Semenggoh Wildlife Centre, which operates an orangutan orphanage and rehabilitation program.
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Ø I N THE SPOTLIGHT
SEAMLESS LOGISTICS FOR SUCCESSFUL EVENTS The team at Felix Expo Logistics offers the expertise to facilitate global rollouts, multi-market tours, simultaneous product launches and major presentations. GET THE SHOW STARTED! Felix Expo Logistics (M) Sdn Bhd, of Felix Group companies and a leading provider of integrated logistics solutions with over 20 warehouses and facilities, creates a unique proposition to your end-to-end exhibition logistics needs. Amidst complex challenges and ruthless competition, getting your shows and events up and running is crucial to your business and Felix is all set to make that happen for you.
YOUR EVENT IS IN SAFE HANDS WITH OUR TEAM OF EXPERTS “Our adaptability enables us to handle a variety of different customers efficiently in different situations. Our team’s efficiency also includes being multilingual,” says Albert Perianayagam, Director for Felix Expo Logistics. “Every aspect of your event’s logistics will be handled carefully and this includes site packing and handling, transportation, shipping, customs documentation, import/export regulations, storage and any other logistics service required for
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the success of your show.” He also explains that his team has the foresight and endurance required to identify problems before they arise. “We understand there is very little routine in the freight forwarding business. Every day is a new challenge, any minute a situation can change dramatically and our team is always mentally prepared for the challenge.”
READY TO SERVE YOU With over 30 years of logistics experience under their belt, Felix Expo Logistics is able to provide full logistics chain services in partnership with a worldwide network of business associates totaling approximately 335 contacts. Their highly expert team is capable of handling any size exhibition logistics requirements and very familiar with all major international exhibition venues. “Variety is key. So apart from general logistics we also offer specialised services that include fine art moving, sporting event, concert, hospital equipment and house model logistics, import and export of vintage and luxury cars and special projects for companies such as Air Asia, Luminox and UMW. Through the years we have provided our services to a wide variety of industries which include, aerospace, construction, oil and gas, heavy equipment, sports, music and entertainment.” These services have been rendered across the region and includes
Luminox Watch Tour KL, Singapore and Brunei.
countries like Malaysia, Singapore, Myanmar and other South East Asian countries. Their services have also spanned parts of West Asia, India, China, South America and Europe. Some of the sizeable events and exhibitions regionally and internationally include Automechinaka in Germany and Dubai, ISSA in Holland, Farnborough in Singapore, Pudma in Polland, Kimes in Korea, Natural Gas in Indonesia, IAAP in the US and many more. Based in Kuala Lumpur with offices in Singapore, Jakarta and Brunei, Felix Expo is ready to make your event a success! “True to our motto, you can be rest assured that we will deliver our services with Relationship and Knowledge, Hassle-Free and On-Time,” says Albert.
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Ă˜ I N THE SPOTLIGHT
SETIA CITY COVENTION CENTRE IS GETTING BIGGER AND BETTER! Construction is right on track for Halls 1 and 2 at the convention centre.
S
etia City Convention Centre (SCCC) is looking forward to offering the best in MICE facilities in Setia Alam. The brand new Halls 1 and 2 that is adjacent to the existing Setia City Convention Centre will be ready and set to open for business in just under one year. Construction began at the third quarter of 2015 and the new extension is targeted to be ready in the last quarter of 2016. Currently, the piling stage is complete and the main building work has started with the construction of the kitchen area. Simultaneously during this period, the car park (exclusively for Halls 1 and 2) is also being built.
STATE OF THE ART TECHNOLOGY The new Hall 1 and 2 will be equipped with a fibre optic backbone running throughout the precinct and terminating in strategic positions to ensure seamless connectivity. The new space offered will not be directly competing with the existing Setia City Convention Centre, instead it will add value by offering more space. On top of the existing convention centre, the new extension will be available for banqueting and exhibitions while a large preassembly area will be available for exhibitions and product launches, among other offerings. Booking for events at the new hall will be welcomed in the last quarter of the year.
For more information please visit www.setiacitycc.com
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Ø
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35
Ø I N THE SPOTLIGHT
DYNAMIC LEADERSHIP ENSURES SUCCESS Under the directorship of Belle Yam, Kaizer Exhibition and Conferences have made their mark in the Malaysian business events industry.
I
ncorporated in 1996, Kaizer Exhibitions and Conferences has years of experience organising events, exhibitions and conferences. Apart from a well-versed and dynamic team, the company has seen many successful events based on their professionalism and expertise. Under the directorship of Belle Yam, the company Managing Director, Kaizer has been on the right track right from the start. “I have been organising consumer and trade related events since the mid-eighties, so I have the industry knowledge and know-how on executing successful events through the years,” says Yam. Under her supervision, numerous fairs and exhibitions had achieved high successful rates.
IPMEX MALAYSIA Kaizer Exhibitions & Conferences has successfully organised many international trade and consumer events. However, they stand proud having organised IPMEX MALAYSIA 1997, 1999, 2000, 2001, 2003, 2005, 2007, 2009, 2011, 2013 & 2015. IPMEX is the only premier event in the field of Printing, Paper & Packaging Machinery industry in Malaysia. This event is fully supported by the Ministry of Home Affairs.
PRINT TECHNOLOGY The biennial Print Technology plays the role of a platform for the Asian advertising and printing trade, gaining greater heights, welcoming wider markets and accepting greater challenges while providing superior service to various industries. Advertising and printing trade leaders from all over the world gather in Kuala Lumpur for Print Technology, creating endless opportunities, possibilities and excitement.
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MALAYSIA CAFE & BAKERY SHOW The much anticipated food and beverage show brings together the entire F&B related industry under one roof and to promotes better communication, understanding and economic cooperation. There’s also a chance to explore business opportunities available for those who see a potential in the world of F & B.
Belle Yam, Kaizer’s Managing Director
BUSINESS EVENTS MALAYSIA
Ministry of Tourism and Culture Malaysia
4 7 2016 Supported by:
Endorsed by:
Member of:
Putra World Trade Centre (PWTC) Kuala Lumpur, Malaysia
August
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Ø I N THE SPOTLIGHT
PUTRAJAYA INTERNATIONAL CONVENTION CENTRE – NUMBER 1 IN CONVENTION EXCLUSIVITY Malaysia’s premier meeting and convention venue welcomes you.
R
a “pending perak” – a silver royal buckle, worn by the sultans of Malaysia on ceremonial occasions to represent power and authority. The main halls are set in the “eye” of the pending.
enowned for being the first in: exclusivity, the number and the variety of venues, access and connectivity, green practices, and situated in the world’s first Intelligent Garden City of Putrajaya, it is no wonder Putrajaya International Convention Centre (PICC) is the epitome of exclusivity. The centre is renowned for being a carefully planned, high-tech centre for government, business, education and research and development, set in an oasis of green parks, lakes and wetlands.
For more information, please visit www.picc.com.my and follow www.facebook.com/piccmalaysia, Twitter and Instagram @piccmalaysia or email them enquiry@picc.com.my .
MALAYSIA’S WORLD-CLASS PICK
A MEETING, CULTURAL AND AESTHETIC LANDMARK PICC rises majestically from the top of Putrajaya’s highest point, and is enclosed by prestigiously iconic neighbourhoods. Overlooking the waterfront, this Malaysian landmark represents a modern, spacious, and incredibly versatile design to personify cultural dimension. The roof resembles
PICC comprises 49 discrete venues with an impressive 1.3 million square feet of usable space on nine levels of conference space : Plenary Hall, Perdana Hall, Head of States, 2 Multipurpose Halls, 10 Conference Halls, Meeting Rooms, Exhibition Booths for 500 (3x3 sqm booth), 3 Viewing Decks and 14 Suites. Also, the centre is equipped with leading-edge facilities like Wi-Fi, wireless simultaneous interpretation system, video conferencing, provision for television broadcast and coverage, holographic rear projection system, video and billboard messaging, facilities and event management; and audio/video tie-ins with live telecast option. Capacity (pax)
Hall
Theatre
Plenary Perdana Putra A Putra B Head of States Hall (1-5) Hall (6-10) Suite Viewing Deck 1 Viewing Deck 2
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3,000 2,800 1,500 1,500 - 200 200 10-25 - -
Banquet Round
Rectangular
- 2,500 1,200 1,000 - 100 100 - 250 1,000
- 2,500 600 600 - 80 80 - 250 -
BUSINESS EVENTS MALAYSIA
Cocktail
Classroom Congress (U-Shape)
Dimensions
- 4,000 2,500 2,000 - 150 150 - 400 -
- - 1,200 1,200 - 150 150 10-20 - -
73 (m) x 73 (m) 69 (m) x 69 (m) 56 (m) x 38 (m) 55 (m) x 38 (m) 26 (m) x 26 (m) 21 (m) x 14 (m) 21 (m) x 15 (m) - - -
- - 300 300 - 81 81 - - -
Approximate Ceiling Gross Area Height
4,123 sqm 3,739 sqm 2,100 sqm 2,089 sqm 518 sqm 290 sqm 315 sqm - 480 sqm -
36 (m) 10 (m) 10 (m) 6 (m) 7 (m) 6 (m) 6 (m) 4 (m) -
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Ø M AC EOS EV ENTS LISTING : MARCH–JUNE 2016
MARCH DATE
NAME OF EVENT
VENUE
TYPE
ORGANISED BY
March 1-5
Malaysia International Furniture Fair (MIFF 2016)
Putra World Trade Centre (PWTC) & MATRADE Exhibition & Convention Centre
Trade
UBM Malaysia
March 5 -8
Export Furniture Exhibition (EFE)
Kuala Lumpur Convention Centre
Trade
Malaysian Furniture Council
March 12-13
Facon Education Fair
Kuala Lumpur Convention Centre
Consumer
Sphere Exhibits Malaysia Sdn Bhd
March 30April 2
Malaysia International Halal Showcase (MIHAS)
Kuala Lumpur Convention Centre
Trade
Malaysia External Trade Development Corporation
March 30April 2
World Halal Summit
Kuala Lumpur Convention Centre
International Convention
DATE
NAME OF EVENT
VENUE
TYPE
ORGANISED BY
April 6-8
Asiawater 2016 Expo & Forum
Kuala Lumpur Convention Centre
Trade
April 8-10
Pet Fiesta
Setia City Convention Centre, Setia Alam
April 8-10
Home Décor and Design Exhibition (HOMEDEC PENANG)
April 22-24
April 29May 2
MANAGED BY
CONTACT PERSON
WEBSITE
Karen Goi / karen.goi@ubm. com
www.miff.com.my
Sally Liew / sally@efe.my
www.efe.my
Christopher Chin / sales@ sphereexhibits. com.my
www. faconedufair.com
Shapers Malaysia
Zanalli Hashim / zanalli@halal. org.my
www.mihas.com. my
Shapers Malaysia
Zanalli Hashim / zanalli@halal. org.my
www.mihas.com. my
MANAGED BY
CONTACT PERSON
WEBSITE
UBM Malaysia
Airin Rushdi / airin.rushdi@ ubm.com
www.asiawater. org
Consumer
Expoworks Sdn Bhd
Eric Chan / www.petfiesta. info@expoworks. com.my com.my
Subterranean Penang International Conference & Exhibition Centre (sPICE)
Consumer
C.I.S Network Sdn Bhd
Elicia Khoo / elicia@ cisnetwork.com
www.homedec. com.my
Home Décor and Design Exhibition (HOMEDEC SABAH)
1Borneo Exhibition Hall
Consumer
C.I.S Network Sdn Bhd
Elicia Khoo / elicia@ cisnetwork.com
www.homedec. com.my
Home Décor and Design Exhibition (HOMEDEC KL)
Kuala Lumpur Convention Centre
Consumer
C.I.S Network Sdn Bhd
Elicia Khoo / elicia@ cisnetwork.com
www.homedec. com.my
EFE Expo Sdn Bhd
APRIL
40
BUSINESS EVENTS MALAYSIA
MAY DATE
NAME OF EVENT
VENUE
TYPE
ORGANISED BY
May 6-8
Indian Wedding Fair
Mid Valley Exhibition Centre
Consumer
May 6-9
Malaysia International Café Show (Café Show Malaysia)
Putra World Trade Centre (PWTC)
May 7-10
International Beauty Expo (IBE)
May 12-14
MANAGED BY
CONTACT PERSON
WEBSITE
ASC Agenda Suria Communication Sdn Bhd
Sree Anandan / sree @ agendasuria. com
www. agendasuria.com
Trade
Kaizer Exhibitions & Conferences Sdn Bhd
Belle Yam / enquiries@ kaizer.com.my
www. cafebakeryshow. com
Kuala Lumpur Convention Centre
Trade
Elite Expo Sdn Bhd
Eva Tang / eva@ www.ibe.my elite.com.my
27th International Invention & Innovation Exhibition (ITEX 2016)
Kuala Lumpur Convention Centre
Trade
Malaysian Invention And Design Society (MINDS)
May 17-19
KL International Gifts, Premium & Stationery Fair 2016 (8th KLIGP 2016)
Putra World Trade Centre (PWTC)
Trade
May 17-19
Coat & Corrosion Asia 2016 (CCA2016)
Putra World Trade Centre (PWTC)
May 23-25
May 25-28
C.I.S Network Sdn Bhd
Yuhanis Latif / yuhanis@ cisnetwork.com
www.itex.com.my
Malaysian Gifts & Premium Association
Suzanna / enquiry@mgpa. org.my
www.kligp.com. my
Trade
ECMI ITE Asia Sdn Bhd
Caffee Wong / caffee@ecmi. com.my
www. coatcorrosionasia. com
ASEAN’s Premier Kuala Lumpur Mechanical Convention & Electrical Centre Engineering Show (ASEAN M & E)
Trade
UBM Malaysia
Jo Teh/ jo.teh@ ubm.com
www.aseanmne. com
The 22nd Asean International Machine Tools & Metalworking Technology Exhibition (METALTECH)
Putra World Trade Centre (PWTC)
Trade
Trade Link ITE Sdn Bhd
Geonice Chon / geonice@ tradelink.com. my
www.metaltech. com.my
DATE
NAME OF EVENT
VENUE
TYPE
ORGANISED BY
CONTACT PERSON
WEBSITE
June 1-5
Global Indian Festival
Mid Valley Exhibition Centre
Consumer
ASC Agenda Suria Communication Sdn Bhd
Sree Anandan / sree @ agendasuria. com
www. agendasuria.com
June 7-9
Nepcon Malaysia
Subterranean Penang International Conference & Exhibition Centre (sPICE)
Trade
Reed Exhibition Sdn Bhd
Lin Koh / lin. koh@reedexpo. com.sg
www.nepcon. com.my
June 10-12
Pet World Malaysia 2016
Mid Valley Exhibition Centre
Consumer
Fairs & Events Management Sdn Bhd
enquiries@ femsb.com
www.femsb. com/pet-worldmalaysia
JUNE MANAGED BY
BUSINESS EVENTS MALAYSIA
41
Ø MACEOS MEMBER DI RECTORY
Agility Logistics Sdn Bhd Tel: 03-7841 8888 Fax: 03-7842 3295 Email: ILeow@agility.com Website: www.agility.com Anderes Fourdy Sdn Bhd Tel: 03-2788 4543 Email: yuan@anderesfourdy.com Website: www.anderesfourdy.com AOS Convention & Events Sdn Bhd Tel: 03-4252 9100 Fax: 03-4275 1133 Email: mice@aosconventions.com Website: www.aosconventions.com ASC Agenda Suria Communication Sdn Bhd Tel: 03-2278 5555 Fax: 03-2278 5544 Email: info@agendasuria.com Website: www.agendasuria.com AsiaEvents Exsic Sdn Bhd Tel: 03-7980 9902 Fax: 03-7980 4902 Email: ness@mide.com.my Website: www.asiaevents.com.my Asian Trucker Media Sdn Bhd Fax: N/A Email: nicole@asiantrucker.com website: www.asiantrucker.com AV Image Systems Sdn Bhd Tel: 03-6185 6771/2 Fax: 03-6185 6773 Email: martin@avimage.com.my Website: www.avimage.com.my AV Solutions Integrated Sdn Bhd Tel: 03-6272 8905/6 Fax: 03-6272 8907 Email: ragu@avsolutions.com.my angel@avsolutions.com.my Website: www.avsolutions.com.my Berjaya University College of Hospitality Tel: 03-2687 7000 Fax: 03-2687 7001 Email: info@berjaya.edu.my Website: www.berjaya.edu.my Borneo Adventure Sdn Bhd Tel: 082-245 175 Fax: 082-422 626 Email: info@borneoadventure.com Website: www.borneoadventure.com Borneo Convention Centre Kuching Tel: 082-392 888 Fax: 082-480 222 Email: eric.vanpiggelen@bcck.com.my Website: www.bcck.com.my Brandme Associate Sdn Bhd Tel: 03-6257 9335 Fax: 03-6257 9387 Email: sdchia@brandme-intl.com Website: www.brandme-intl.com C.I.S Network Sdn Bhd Tel: 03-7982 4668 Fax: 03-7982 1648 Email: yuhanis@cisnetwork.com Website: www.cisnetwork.com CNE Global Sdn Bhd Tel: 03-6203 3663 Fax: 03-6203 1948 Email: event@cneglobal.com.my Website: www.cneglobal.com.my CEMS Conference and Exhibition (M) Sdn Bhd Tel: 03-6211 2438 Fax: 03-6206 2428 Email: hellen@cems.com.my Website: www.cems.com.my
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BUSINESS EVENTS MALAYSIA
CNN International Sdn Bhd Tel: 03-8073 2733 Fax: 03-8073 2688 Email: info@cnn.net.my Website: www.cnn.net.my Curio Pack Sdn Bhd Tel: 03-3325 3777 Fax: 03-3325 3666 Email: chonglee@curiopack.com.my Website: www.curiopack.com.my D Avenue Technologies Sdn Bhd Tel: 03-7832 1113 Fax: 03-7832 1138 Email: info@d-avenue.com Website: www.d-avenue.com Displaymax (M) Sdn Bhd Tel: 03-7781 4077 Fax: 03-7782 1977 Email: melvin@displaymax.com.my Website: www.displaymax.com.my DOREMI Services & Rental Sdn Bhd Tel: 03-6257 3833 Fax: 03-6257 8019 Email: drm@doremi.com.my Website: www.doremievent.com e.City Hotel @ One City Tel: 03-5115 1111 Fax: N/A Email: info@ecityhotel.cmy Website: www.eCityHotel.my ECMI ITE Asia Sdn Bhd Tel: 03-8023 0820 Fax: 03-8023 0830 Email: wycheong@ecmi.com.my Website: www.ecmi.com.my EDGE Concept Sdn Bhd Tel: 03-9284 8662 Fax: 03-9285 8662 Email: info@edge.concept.com.my Website: www.edgeconcept.com.my EM Exhibitions (M) Sdn Bhd Tel: 03-6205 3631 Fax: 03-6205 3630 Email: info@eventmasters.com.my Website: www.pcexpo.com.my EFE Expo Sdn Bhd Tel: 03-6270 9332 Fax: 03-6270 9331 Email: sally@efe.my Website: www.efe.my Elite Expo Sdn Bhd Tel: 03-5891 1157 Fax: 03-5891 1147 Email: Johnson@elite.com.my Website: www.elite.com.my ES Event Management Sdn Bhd Tel: 03-9132 1922 Fax: 03-9133 1920 Email: esevent@esevent.com.my Website: www.esevent.com.my ES Exhibition Services Sdn Bhd Tel: 03-9172 1598 Fax: 03-9171 5598 Email: casey@esexhibition.com Website: www.esexhibition.com Expoworks Sdn Bhd Tel: 03-7832 3031 Fax: 03-7832 6031 Email: eric@expoworks.com.my Website www.expoworks.com.my Fairs & Events Management Sdn Bhd Tel: 03-5636 1788 Fax: 03-5637 2788 Email: enquiries@femsb.com Website: www.femsb.com
Felix Expo Logistics (M) Sdn Bhd Tel: 03-5636 9511 Fax: 03-5632 7795 Email: malaysia@felixexpolog.com Website: www.felixexpolog.com Globez Sdn Bhd Tel: 03-9221 3229 Fax: 03-9221 8339 Email: info@globez.com.my Website: www.globez.com.my Group Thirty Three International Sdn Bhd Tel: 03-8071 6633 Fax: 03-8071 6333 Email: kenlow@group33.com.my Website: www.group33.com.my Hawt Dotz Sdn Bhd Tel: 03-61428813 Fax: 03-614828816 Email: shirling@hawtdotz.com Website: www.hawtdotz.com Helo Holding Sdn Bhd Tel: 03-8939 9667/012-293 5580 Fax: 07-352 8468 Email: heloled@gmail.com Website: www.heloled.com / www.xpomass.com.my ICEM Sdn Bhd Tel: 03- 6151 8682 Fax: 03-6151 4852 Email: klyuen@icemregional.com Website: www.icemregional.com Innogen Sdn Bhd Tel: 03-8961 1108 Fax: 03-8961 0687 Email: info@innogen.com.my Website: www.innogen.com.my Ivory Times Square Sdn Bhd Tel: 04-210 9020 Fax: 04-210 9021 Email: enquiry@penangtimessquare.com contact@ivory.com.my Website: www.penangtimessquare.com JIM Project & Expo Logistics (M) Sdn Bhd Tel: 03-7846 1811 Fax: 03-7846 1944 Email: enquiry@jim.com.my Website: www.jim.com.my Kaizer Exhibitions & Conferences Sdn Bhd Tel: 03-6275 1088/6277 5108 Fax: 03-6277 9108 Email: enquiries@kaizer.com.my belyam@hotmail.com Website: www.kaizer.com.my KH Event Management Sdn Bhd Fax: 07-234 2450 Email: gary@khevent.com Website: www.megahome.my Kingsmen-Keb Systems Sdn Bhd Tel: 03-9076 1010 Fax: 03-9080 2990 Email: kingsmen@kingsmen.com.my Website: www.kingsmen.-int.com www.kingsmen.com.my Kuala Lumpur Convention Centre Tel: 03-2333 2888 Fax: 03-2333 2882 Email: info@klccconventioncentre.com Website: www.klccconventioncentre.com MAEPS Management Sdn Bhd Tel: 03-8943 4699 Fax: 03-8948 4985 Email: norafizah@maeps.com.my Website: www.maeps.com.my
Be a part of Business Events Malaysia!
Ø
ISSN 2289-893X
BRINGING MALAYSIA TO THE D WORL CEO,
015(034147)
KDN No: PP 18673/03/2
MATRADE ud Dato’ Dzulkifli Mahm
rAWr AWARDS 2015
Malaysia Business Events Week 2015
00_Cover BE.indd 1
BUSINESS EVENTS MALAYSIA is the official publication of the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) which aims to promote and encourage the growth of the Meetings, Incentives, Conferencing, Exhibitions (MICE) industry. In 2014, Malaysia Convention and Exhibition Bureau (MyCEB) and its industry partners, secured 152 conventions and corporate incentive bid wins, which will bring in 100,754 delegates to Malaysia between 2014 and 2020, an increase of 25 per cent in delegate numbers compared with same period in 2013. This is expected to create an estimated economic impact of RM970 million. As a destination, Malaysia has much to offer to attract a large portion of the MICE business that comes to this region. It is ranked among the top 10 destinations for MICE in Asia. BUSINESS EVENTS MALAYSIA magazine aims to reflect the growth and importance of MICE in Malaysia and in the region while pushing MACEOS into the position as the authority and voice in MICE related business and affairs in Malaysia and in the region.
PUBLICATION DATES • MARCH • JUNE • SEPTEMBER • DECEMBER 17/12/15 11:20 PM
TARGET MARKET • The Business Community • Event Organisers • Hotels • Conference Centres • Builders • AV Suppliers • Freight Forwarders • MICE Related Businesses
CONTENTS OF BUSINESS EVENTS MALAYSIA:
DISTRIBUTION
• NEWS A quick round up of events related to MACEOS and MICE, news of major conferences or meetings in Malaysia and the Asian region. • FOCUS Issues regarding MICE in a particular country or policy changes that make for a better environment for MICE in the region. • VENUES Focus on different MICE venues in the country. • EXHIBITIONS Spotlight on some of the exhibitions held in the country and how the organisers pulled it off. • MEETINGS AND INCENTIVE TRAVEL A look at a few such events in the country. • CONVENTIONS A look at several high profile conventions. • PERSONALITY PROFILE Spotlight on top people in the MICE industry in the country and in the region. • ATTRACTIONS Feature on some of the attractions around the country – places, events, shopping malls, cultural events, sporting events, new and existing places of attraction. • CALENDAR Listing of events for the coming year with special relevance to MICE. • MACEOS This section looks at all the activities undertaken by MACEOS or under the aegis of MACEOS.
• MyCEB • All Ministries • MITI – local and overseas offices • Tourism Ministry – local and overseas offices • MIDA – local and oversea offices • Embassies and business chamber of commerce • MACEOS members • Major hotels and Malaysian Hotel Association • Sold in major bookshops nationwide
HMS
Advertising enquiries Harini Management Services Sdn Bhd (609031- W) W-9-12, Menara Melawangi, Amcorp Trade Centre, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor. Tel: +603-7932 3259 BUSINESS EVENTS MALAYSIA
43
Ø MACEOS MEMBER DI RECTORY
Malaysian Exhibition Services Sdn Bhd Tel: 03-4041 0311 Fax: 03-4043 7241 Email: ajones@mesallworld.com Website: www.mesallworld.com Malaysian Gifts & Premium Association (MGPA) Tel: 03-7887 3338 Fax: 03-7880 2228 Email: enquiry@mgpa.org.my Website: www.kligp.com.my/www.mgpa.org.my MATRADE Exhibition & Convention Centre (MECC) Managed By: Creative Arm & Communications Sdn Bhd Tel: 03-6203 7032 Fax: 03-6203 7034 Email: mecc@cac.com.my Website: http://mecc.matrade.gov.my Messe Worldwide Sdn Bhd Tel: 03-7803 2276 Fax: 03-7803 3276 Email: info@messeww.com Website: www.messeww.com MINES Int’l Exhibition Centre Sdn Bhd Tel: 03-8945 2055/8949 5400 Fax: 03-8949 5404 Email: info@miecc.mines.com.my Website: www.miecc.mines.com.my Newfair (Malaysia) Sdn Bhd Tel: 03-6157 0767 Fax: 03-6156 3767 Email: info@newfair.com.my Website: www.newfair.com.my Pacific World Destination East Sdn Bhd Tel: 03-2279 9722 Fax: 03-2279 9799 Email: catherine@pacificworld.com Website: www.pacificworld.com Parico Electrical Engineering Sdn Bhd Tel: 03-6275 5990 Fax: 03-6275 9626 Email: info@pico.com.my Website: www.pico.com.my Penexpo Events Sdn Bhd Tel: 04-540 0472 Fax: 04-540 0471 Email: wendy@penexpo.com.my Website: www.penexpo.com.my Persada Johor Int.Convention Centre Tel: 07-219 8888 Fax: 07-223 5522 Email: sales@puteripacific.com Website: www.persadajohor.com Perk Idea Sdn Bhd Tel: 03-6730 4900 Fax: 03-6261 2917 Email: marketing@perk.com.my Website: www.perk.com.my Persatuan Pengurusan Kompleks Malaysia (PPK) Tel: 03-7727 6202/7727 6232 Fax 03-7727 6203 Email: Ppkmalaysia1984@gmail.com Website: www.ppkm.org.my PICO International (M) Sdn Bhd Tel: 03-6275 5990 Fax: 03-6275 3233 Email: peterteh@pico.com.my info@pico.com.my Website: www.pico.com,my Planet Conventions & Events Sdn Bhd Tel: 082-250 400/252 400 Fax: 082-237 400 Email: letitia@placeborneo.com Website: www.placeborneo.com
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BUSINESS EVENTS MALAYSIA
Port Klang Free Zone Sdn Bhd Tel: 03-3101 5568 Fax: 03-3101 2206 Email: chia@pkfz.com Website: www.pkfz.com Premier ITE Sdn Bhd Tel: 03-7842 9863 Fax: 03-7842 7863 Email: info@tradelink.com.my Website: www.tradelink.com.my Putrade Property Management Sdn Bhd Tel: 03-2614 6999 Fax: 03-4049 3330 Email: zalidi@pwtc.com.my Website: www.pwtc.com.my Putrajaya International Convention Centre Sdn Bhd Tel: 03-8887 6000 Fax: 03-8887 6499 Email: enquiry@picc.com.my Website: www.picc.com.my Qube Integrated Malaysia Sdn Bhd Tel: 03-6151 9973/9673 Fax: 03-6151 3973/3673 Email: alicia@qube.com.my Website: www.qube.com.my RE Rogers (M) Sdn Bhd Tel: 03-5510 8611 Fax: 03-5510 6296 Email: chris@rogers-asia.com Website: www.rogers-asia.com Radius Exhibits & Interiors Sdn Bhd Tel: 03-7968 2002 Fax: 03-7958 6610 Email: michellechua@radiusworld.com Website: www.radiusworld.com Reed Exhibitions Sdn Bhd Tel: 65-6780 4653 Fax: 65-6588 3832 Email: louise.chua@reedexpo.com.sg Website: www.reedexpo.com.sg Sarawak Convention Bureau Tel: 082-242 516 Fax: 082-242 519 Email: info@sarawakcb.com Website: www.sarawakcb.com Sept10 Concepts Sdn Bhd Tel: 03-6280 6277 Fax: 03-6280 6627 Email: info@sept10.com Website: www.sept10.com Schenker Logistics (M) Sdn Bhd Tel: 03-7949 7888 Fax: 03-7949 7989 Email: angie.ng@dbschenker.com Website: www. dbschenker.com Seri Pacific Hotel Kuala Lumpur Tel: 03-4042 5555/4049 4405 Fax: 03-4043 5253 Email: zakariya@seripacific.com Website: www.seripacifichotel.com Shah Alam Convention Centre Tel: 03-5511 8858 Fax: 03-5511 8848 Email: rawi@sacc.com.my Website: www.sacc.com.my Shapers Malaysia Sdn Bhd Tel: 03-6203 4433 Fax: 03-6203 4422 Email: enquiry@halal.org.my Website: www.halal.com.my Six Degrees Exhibits & Interiors Solutions S/B Tel: 03-6277 5966 Fax: 03-6277 5066 Email: info@sixdegrees.com.my Website: www.sixdegrees.com.my
Skyzone Tours & Travel Sdn Bhd Tel: 03-2203 8899 Fax: 03-2203 8877 Email: inbound@skyzonetours.com Website: www.skyzonetours.com Smart Reg System Sdn Bhd Tel: 03-4024 7717 Fax: 03-4024 7017 Email: info@mysmartreg.com Website: www.mysmartreg.com Sphere Exhibits Malaysia Sdn Bhd Tel: 03-7981 8766 Fax: 03-7981 8771 Email: info@sphereexhibits.com.my Website: www.sphereexhibits.com.my Setia City Convention Centre Tel: 03-3359 5252 Fax: 03-3359 2552 Email: setiacitycc@spsetia.com Website: www.setiacitycc.com Sunway University Sdn Bhd Tel: 03-7491 8622 Fax: 03-5635 8633 Email: anishac@sunway.edu.my Website: www.sunway.edu.my Switch Exhibits Sdn Bhd Tel: 03-2178 6376 Fax: 03-2178 6301 Email: kelvin@switchexhibits.com Website: www.switchexhibits.com Taylor’s University Tel: 03-5629 5000 Fax: 03-5629 5522 Email: tonythomas@taylors.edu.my Website: www.taylors.edu.my The Hot Shoe Show & Co.Sdn Bhd Tel: 03-7803 8898 Fax: 03-7806 1968/7806 2270 Email: hots@hotshoes.com.my Website: www.hotshoes.com.my TK Tent & Air-conditioning Rental Sdn Bhd Tel: 03-8961 9988 Fax: 03-8962 1862 Email: rental@tktent.com Website: www.tktent.com Trade-Link ITE Sdn Bhd Tel: 03-7842 9863 Fax: 03-7842 7863 Email: info@tradelink.com.my, edwin@tradelink.com.my, rina@tradelink.com.my Website: www.tradelink.com.my TwoJ International (M) Sdn Bhd Tel: 03-8734 7311 Fax: 03-8737 4322 Email: joyhanis@twoj.com.my Website: info.twoj.com.my UBIQ Global Solutions Sdn Bhd Tel: 03-7887 9229 Fax: 03-7887 8231 Email: harbans.singh@ubiqglobal.com Website: www.ubiqglobal.com United Business Media (M) Sdn Bhd UBM Malaysia Tel: 03-2176 8788 Fax: 03-2164 8786 Email: info-my@ubm.com Website: www.ubmmalaysia.com Woo Doo Creative Sdn Bhd Tel: 03-5021 8577 Fax: N/A Email: david@woodoocreative.com Website: www.woodoocreative.com
SIZE MATTERS. 4
14
LARGE GREAT HALLS
MEETING ROOMS
1
CATAMARAN
3
FUNCTION ROOMS
FINE DINING EXPERIENCES
Need we say more?
Delivering Successful Events, the Borneo Way
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