

Interested
It’s Time For Chili Fest and Advocacy –
Welcome to October and this month’s issue of ABODE covering all things Legislative and Chili!
Every fall, ABODE takes a closer look at what is happening on the legislative front and gets us ready for some chili during the HAF Chili Fest Fundraiser.
Also don’t miss photos from the Business Exchange, Maintenance Appreciation Night at the Astros and much more.
16 On the Scene – Photos from the Maintenance Appreciation Night at Daikin Park.
24 On the Scene – Photos from the Business Exchange.
28 On the Scene – Photos from the HAA PAC Luncheon.
29 HAA PAC Contributors – The HAA PAC members support good government for the multifamily industry.
32 Special Session Report – A synopsis of the results from the 2025 Texas Legislative Session.
34 Amending the State Constitution –This year, 17 amendments are on the ballot for you to consider when you vote iin next month’s election.
38 On the Road – Photos from the Katy Region meeting.
40 AI or Human? – What’s the future of technology in the leasing world.
42 On Site with ABODE – Take a closer look at another of HAA‘s Honors Award winning properties.
43 Reliant Makes a Generous Donation – See photos of the ribbon cutting for HAA technology upgrades.
40 ABODE on the Go – See our second winner and entrants of our monthly contest.
7 President’s Corner – Welcome to October and all things advocacy and chili!
8 Patron of the Month – Meet and support FSI Construction Inc.
9 Legislative Update – Learn more about political issues affecting the Houston multifamily industry.
11 It’s The Law – The Mold Report.
14 Resident Relations – A resident disputes charges.
20 Calendar – HAA’s schedule of events for the coming months.
44 Go-Getters – Don’t miss your chance to win in $1,000 in December!
45 Welcome Mat – Find out about the newest HAA members.
46 The Ambassador ONE Society –The Ambassadors make connections.
50 Portfolio Changes and In The News – Property updates and news from our members.
54 Index of Advertisers – See the supplier members who support this publication.
55 Market Report – The latest area market numbers.
56 Back Page – News from around the community. We
RYAN TERRELL President-Elect
SHELLEY WATSON President
MONICA GRACIA Secretary/Treasurer
HOWARD BOOKSTAFF General Counsel
MELISSA FRIEND
Vice President at Large –West
PRODUCT SERVICE COUNCIL OFFICERS
DEBORAH DEROUEN, CAS President Clutch City Consulting
CASEY WATTS MORGAN CEO
BOARD OF DIRECTORS
Mack Armstrong
Julie Batche
Kristen Becker
John Boriack
Michelle Bridges
Kyle Brown
Elizabeth Castro Gray
Tina Cavaco
Terri Clifton
Michelle Croasmun
Deborah DeRouen
Derek DeVries
Scott Douglas
Gina Erwin
Tamara Foster
Melissa Friend
Diane Gilbert
Monica Gracia
Stephanie Graves
Billy Griffin
Manu Gupta
Karen Hefner
Clay Hicks
Deborah Holcombe
Crystal Jackson
Nathan Kelley
Debra Knight
Valerie Lacy
David Lindley
Betsy Marshall
Kristin McLaughlin
Joe Melton
Candis Mohr
Katy Myrick
David Nargang
Jenifer Paneral
Mark Park
Velissa Parmer
Michelle Pawelek
Kelly Robinson
Christy Rodriguez
Joey Rodriguez
Nikki Sekunda
Ingrid Shultz
Corri Smith
Blaise Spitaleri
Penny Sprang
Kelley Suess
Debbie Sulzer
Ryan Terrell
Lindsay Torres-Smith
Starla Turnbo
Richard Wall
Shelley Watson
Richard Whatcott
Tracie Yoder
DIRECTORS EMERITUS
Josh Allen
Ken Bohan
Gary Blumberg
Roger Camp
Kathy Clem
Jack Dinerstein
Jenard Gross
Darlene Guidry
Alison Hall
David Hargrove
Larry Hill
Hap Hunnicutt
Stacy Hunt
David Jones
Mel Kieke
Mike Koch
Dick LaMarche
Cesar Lima
Bruce McClenny
Tim Myers
P David Onanian
Jackie Rhone
John Ridgway
Kim Small
Eileen Subinsky
Steve Sweet
Kirk Tate
Suan Tinsley
H J Tollett, Jr.
Pat Tollett
Vic Vacek, Jr.
Beth Van Winkle
Tony Whitaker
Jerry Winograd
ADVISORY
DIRECTORS
Jeff Blevins
Karen Briggs Gwin
Emily Frost
Israel Garza
Pam Higdon
Sara Hinson
Jacob Kunath
Stacy Lastovica
Laura Lestus
Beth Levine
Cari Luetge
Kathy Motis
Carlos Neto
Arely Pena
Ryan Raser
Ruth Reyes
Jake Slosburg
VALERIE LACY
Vice President at Large –South
BLAISE SPITALERI, CAS Vice President Rasa Floors
CORRI SMITH
Vice President at Large –North
NIKKI SEKUNDA, CAS Secretary The Liberty Group
RICHARD WALL
Vice President at Large –East
DEBRA KNIGHT, CAS Treasurer Comm-Fit
GINA ERWIN
Immediate Past President
GENERAL COUNSEL
EMERITUS
Joe Bax
HONORARY
LIFE MEMBERS
Claude Arnold
Kenn Brown
Tina Cavaco
Terri Clifton
Kevin Fenn
Diane Gilbert
Anita Harrison
Dwayne Henson
Mike Koch
Merry Mount
Monette Reynolds
Sherry Stevenson
Kirk Tate
Suan Tinsley
Sonny Unverzagt
Del Walmsley
Nancé Wells
H.P. Paul Young
Jeanne Marie Zublin Dicks
PATRON MEMBERS
1968
Century A/C Supply
1978
Houston Planned Energy Systems
1982
Cotton Commercial USA Inc.
1984
AAA Plumbers
1985
Gemstar Construction Development
1986
Craven Carpet
1987
Dixie Interiors
1993
Hire Priority Staffing & Executive Search
1994
Camp Facility Services
1997
Apartments.com
1999
FSI Construction Inc.
2006
Lowe’s Pro Supply
JOSEPH RODRIGUEZ, CAS Immediate Past President Ameritex Movers
PRODUCT SERVICE COUNCIL MEMBERS
Grant Almquist, CAS, Texas Apartment Pool Services
Susan Alvarado, CAS, Redi Carpet Sales of Houston Ltd.
Chris Bell, CAS, Century A/C Supply
Marivel Bownds, CAS, Chadwell Supply
Tammy Broadway, CAS, American Fire Systems
Carina Bryars, Valet Living
Shaun Callaway, CAS, Earthworks
Brandon Coleman, CAS, Chadwell Supply
Neal Conant, CAS, Gemstar Construction
Sean Cunningham, CAS, Impact Property Solutions
Deborah DeRouen, CAS, Clutch City Consulting
Xochitl Flores, Church Foundation & Pool Services
Giovanna Gone, CAS, Century A/C Supply
Dan James, CAS, Redevelopment Services
Debra Knight, CAS, Comm-Fit
Stephanie Krop, CAS, Emeritus, Poolsure
Liz Levins, CAS Emeritus, Gemstar Construction
Jim Martensen, CAS, Epic Multifamily Construction
Tracey Moore, CAS, Flooring Warehouse
Karen Nelsen, CAS, ALN Apartment Data
Arely Pena, CAS, The Liberty Group
Joseph Rodriguez, CAS, Ameritex Movers
Nikki Sekunda, CAS, The Liberty Group
Blaise Spitaleri, CAS, Rasa Floors
Ryan Weis, Crestmark Construction Services
OCTOBER 2025 I VOLUME 48, ISSUE 10
Chief Executive Officer and Publisher CASEY WATTS MORGAN, MPP cmorgan@haaonline.org
EDITORIAL AND DESIGN STAFF
Director of Publications and Design DEBORAH NIX dnix@haaonline.org
ADVERTISING
Vice President of Membership Development RANDA DICK, CAPS randa@haaonline.org
CONTRIBUTING STAFF
Chief Operating Officer AMANDA SHERBONDY, CAE asherbondy@haaonline.org
Chief Financial Officer TREY WIMBERLY, CPA twimberly@haaonline.org
Vice President of Education LAUREN RAGIN, CMP lragin@haaonline.org
Vice President of Facility Management/RCR TINA DEFIORE tdefiore@haaonline.org
Vice President of Government Affairs BEN MCPHAUL bmcphaul@haaonline.org
Events and Meetings Director KASAUNDRA WRIGHT kwright@haaonline.org
Director of Resident Relations MATILDE LUNA mluna@haaonline.org
Director of IT WILL ALFARO walfaro@haaonline.org
Government Affairs Manager ALEX CHADWELL achadwell@haaonline.org
Strategic Outreach Manager MORGAN WATERMAN mwaterman@haaonline.org
Education and Events Manager BIANCA REYNA breyna@haaonline.org
Member Services Manager JAKKI POSADA jposada@haaonline.org
PRINTER TGI PRINTED www.tgiprinted.com
HOUSTON APARTMENT ASSOCIATION COMMITTEES
COMMITTEE CHAIR
Executive Shelley Watson
Nominating Gina Erwin
Fair Housing Howard Bookstaff
Ethics Michelle Pawelek
Finance Gary Blumberg
Past Presidents Council John Boriack
Legislative Ryan Terrell
Political Action Stacy Hunt
Golf Starla Turnbo
Century Club Debra Knight
Education Advisory Lindsay Torres-Smith
Michelle Bridges
Independent Rental
Owners Connection Alan Yu
NEXT Young Professionals Emily Frost
STAFF ADVISOR
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Alex Chadwell
Alex Chadwell
Alex Chadwell
Lauren Ragin
Lauren Ragin
Lauren Ragin Arely Pena
Leadership Development Kyle Brown
Community Outreach Melissa Friend
Product Service Council Deborah DeRouen
Expo Exhibitor Blaise Spitaleri
Amanda Sherbondy
Amanda Sherbondy
Amanda Sherbondy
Randa Dick
Membership Brandon Coleman Randa Dick Karen Heffner
Ambassador ONE Society Tito Estrada
Randa Dick Karen Nelsen
Resident Relations A Jessica Wheeler
Resident Relations B Karah Carrillo
Resident Relations Appeals Darlene Guidry
HAF Chili Fundraiser Neal Conant
Matti Luna
Matti Luna
Matti Luna
Kasaundra Wright Ryan Weis
Honors Property Awards Beth Levine
Ruha Vohra
Kasaundra Wright
HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties.
ABODE, OCTOBER 2025, VOLUME 48, ISSUE 10
ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2025 by HAA.
Periodicals Postage Paid at Houston, Texas.
POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.
These companies have generously supported the Houston Apartment Association with their Executive membership
Please give them careful consideration, whenever possible, in your business.
1-Tom Plumber Houston
2020 Exhibits
3BeeGuys Bee Removal
A+ Aquatic Services
A1 Property Construction
AAA Staffing Ltd
Achilles Security Services LLC
ACT Security Group
Action Towing Inc
Action Window Coverings Inc
Adobe Floors Inc
Adventure Playground Systems Inc
Advocate Construction Inc
Affinity Waste Solutions
Air Express Construction and Plumbing
ALD Outdoors
Alexander-Rose Associates Inc
All American Mailboxes of Houston Inc
All Power Solutions
ALN Apartment Data
Ambassador Services LLC
American Builders Group LLC
American Fire Systems Inc
American Platinum Builders
Apartments Services Group
Apex Multifamily
AppFolio
ARC Glass LLC
ARR Commercial Services
& Sheet Metal
Artisent Floors
ASAP Personnel Inc
Asurety Dryer Vent & Fireplace Inspections
Audio Images International Inc
B&G Construction
Bar-B-Clean Southwest Houston
Beacon Restoration Services
Belfor Property Restoration
Bend Construction
Bettencourt Tax Advisors LLC
Beyond Blue Pools
BGE Inc/aka Brown & Gay
Engineers Inc
Binswanger Glass
BioClean
BioTechs Crime & Trauma
Scene Cleaning
Blue Marlin Maintenance Air Conditioning and Renovation
Blue Stream Fiber
BluSky Restoration Contractors
Brady Chapman Holland & Assoc
Brazos Commercial Roofing
Brown & Brown Insurance
Services Inc
BSI
ByteTime Computing Inc
Cameras Onsite LLC
Capital Disaster Solutions
Catalyst Construction
Centex Construction
CEP Construction Services LLC
Chadwell Supply
Chesapeake Finishing
Childress Electric
ClaimsMate Adjusters
Classic Same Day Blinds
Code Red Security Systems PLLC
Commercial Fire Protection
Compactor Rentals of America
Contractors Inc
Core Distributing
Corey Construction Commercial & Multi-Family Roofing
CORT Furniture Rental
CoverAll Pests
CRE Business Solutions LLC
Crisis Care
Crossroads Insurance Recovery
Advocates
Crowned Eagle Construction
CSC Serviceworks-
Appliance Warehouse
Cypress Landscaping & Irrigation Inc
D&G Quality Roofing Inc
DeNyse Companies
Designs by Holmes
Diamond Services LLC
DNM Contracting Inc
DoodyCalls
Double Oak Erosion
Dry Force Corp
DVF Company
ECC Exteriors
Eco-Blade
EDT Construction Services
EHEAT
Elite Roofing LLC
Emersyn Electrical Services LLC
Empire Fire and Safety
Encore Services TX
EnviroSmart Multifamily
Pest Solutions
Epic Multifamily Construction
EPremium Insurance Agency
Exo Edge
Exterior Inspections
Ezee Fiber
Fantastic Floors
Featherston Sign Partners, LLC
Fiat Construction LLC
Fire Ant Professionals
Fire Reconstruction Inc
Flavor Finish Resurfacing
FlipLok
Floor Merchant
FSD Protection
fun abounds
Gambit Construction
GM Cleaning Service Pro LLC
Go Painting of N. Houston
Go-Staff Inc
Golden Armor Security and Investigations LLC
GQ Landscaping
Grace Painting and Remodeling
Great American Business Products
Greater Houston Pool Management
Green City Security LLC
Green Garbology
Green Leaf Pro
Green Pride Landscaping
Greenlogic
Grindstone General Contracting
GSR Construction Group
H&R Operator Services Inc
Hakimo
Hallmark Hardwoods
Hamilton-Steele Outdoor Accents
Hive Technology
Hoover Slovacek LLP
Houston Cleaning Crew LLC
Houston Furniture Rental
Houston Granite Marble Center
Houston Home and Patio
Houston Roofing & Construction LLC
Houston Strong Roofing Company
Hut Services LLC
Hybrilux LLC
Ideal Parking Management
Infinity Power Partners
Innovative Environments
Innovative Recovery
Insurica
Interior Logic Group -
Property Services
J G Amador Construction
J National Contractors
J Turner Research
J&B Carpet Services
Johnstone Supply
Junk Shot and Doorstep Details of Houston
Lanyard Construction Services
Laser Answering Service LLC
Leah McVeigh Design and Consulting
Lee & Barrier Builders LLC
Lift-Texas Construction
Lincoln Jacob Construction
Lithotech Printed Products/ Forms Center
Lopez Carpet Care & Painting
LP Building Solutions
Matrix Construction Services
Minol USA
Mohawk Industries
Montana Pavement Group LLC
Mueller Water Conditioning Inc
Multifamily Access Control
Nailed It Roofing Pros
Nationwide Energy Partners
NEI General Contracting
Nelson Painting and Construction LLC
New Generation Home Pro Inc
Norman Roofing and Construction
Northwest Construction Group
Optima General Contractor LLC
Pace Mechanical Services LLC
Parking Management Company/ PMC Towing
ParkingPass
Partners
Pasadena Insurance Agency Inc
Paul Davis Restoration of Greater Houston
Penco Access Control LLC dba
Penco Gate and Fence
Platinum Pool and Spa LLC
PooPrints
Power Services of Texas
Precision Appliance Leasing
Precision Safe Sidewalks LLC
Premier Protective Security
Premium Improvements
Pro-Tex Contracting Group LLC
Professional Resurface LLC
Properteese
Pura Flo Corporation
Quality Construction Concepts
Qwikkit
R&L Global Inc
R4 Solutions
RAM Construction
Ram Jack Foundation Solutions
Ready 2 Respond
Real Floors Inc
Redevelopment Services
Redux Construction
Reliable Roofing of Texas Inc
Reliant
RENCON LLC
Renova Appliance Center LTD
Renova One
REVS (Refuel Electric
Vehicle Solutions)
Richmond & Associates
Landscaping
Riverway Title
Robles Roofing & More LLC
Roe General Contractors
Roof Top Innovations
Rose Paving
Roto-Rooter Services Co
Royalty Landscape
SafeRent Solutions
Sayan Renovations & Construction
Score Construction & Remodeling
SEAL Security Solutions LLC
Secure Insurance
ServiceMaster Recovery
Management
Servpro Friendswood Pearland
Servpro Team Shaw
Sherwin Williams
Sign-Ups & Banners
Signal of Houston
Southern Star Building LLC
Spartan Fire Protection
Spire Roofing Solutions
SSC Glass LLC
Stealth Renovations
Steward Trash Valet Service
Stormwater Professionals Group
Strata Roofing and Construction LLC
Strickland Law Firm PLLC
STX Roofing
Superscapes Landscape and Irrigation
Surface Experts
Surface Experts of Katy/ West Houston
Swain & Baldwin Insurance & Risk Management
Tejas Softwash
Tex-Air Filters
Tex-Star A&I
Texan Landscaping Rivera
Texas Apartment Pool Services
Texas Concrete Professional Company
Texas Pressure Washing
Texas Southwest Floors Inc
Texas Window Cleaning Co Inc
Texstar Construction LLC
TextByChoice
The Apartments Concierge
The Katy Plumbing Company
The Legends Group LLC
The Liberty Group
The Window Source of Houston
Tidal Electrical Services Inc
Tillman Roofing Inc
Top Choice Roofing & Restoration GC
Tower Steel Services
Trash Butler
Trash Concierge Houston
Tree Care USA LLC
Tri County Specialties LLC
TurboPass
Two Brothers Foundation Repair
TX Hydrojet
United Protective Services
Urban Design Constructors
Urban Outreach, Inc
Urban Value Corner Store
Valet Living
Webb Pest Control
Westpark Communications
Whitman's Contracting and Roofing
Woodforest Acceptance Solutions
XTRM Restoration
XXL Construction Inc
Yellowstone Landscape
By SHELLEY WATSON
Every fall, ABODE takes a closer look at what is happening on the legislative front and gets us ready for some chili.
First up, the Texas Legislature adjourned its second Special Session on September 3 and unlike the first Special Session, passed legislation on a wide range of topics. Receiving the most media coverage was legislation authored in the wake of the July 4th catastrophic flooding on the Guadalupe River. As a result, flood and disaster reform policies took the forefront of the second session. HAA Vice President of Government Affairs Ben McPhaul takes a look at several of those flood related bills that were passed, which will be signed into law by Governor Greg Abbott, as well as other bills that made it through the legislature.
Next, HAA’s retired Vice President of Government Affairs (and current college professor) Andy Teas takes us through the 17 Constitutional Amendments up for your vote on Election Day. Every voter in Texas will have a chance to decide the fate of these proposed amendments to the state constitution. The state legislature can suggest changes to our governing document, but citizens always have the final say in a statewide election. Learn about the amendments here and let your voice be heard with your vote on November 4.
Want to know how you can make a difference and become an advocate for the multifamily industry? Join the Houston Apartment Association Political Action Committee. HAA is actively involved in the legislative process at the local, state and national levels. We represent and advocate for the apartment industry and our members with area policymakers, helping them understand the important and complex needs of those who provide housing to their constituents – and we need your support. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being. The HAA PAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. Strengthen your voice by joining us. See the QR code at right to find out how you can get involved.
Cool Games and Hot Flames are here!
Join us as we bring the heat and spin the wheel for the 34th annual HAF Chili Fest hosted at Humble Civic Center Arena! Want to get in the game? Want to get cooking? Want to taste it all? This year’s theme is “Board Games and Chili Flames” so grab those cards and dice and deal your family a wristband to this fun event raising funds for education. Not only will we get cooking, the Hot Sauce Challenge returns for its second year, there’s going to be some pie-flying fun and a Nintendo Switch 2 is up for grabs! And we couldn’t do any of it without our generous sponsors and hard working committee. See Page 1 for all the details and visit www.haaonline.org/events for wristbands. I will see you there!
“Keep on Trucking” HAA!
These companies have generously supported the Houston Apartment Association with their Exclusive membership. Please give them careful consideration, whenever possible, in your business.
Month's
Houston Planned Energy Systems HAA Member since 1978
Cotton Commercial USA Inc. HAA Member since 1982
Hire Priority Staffing & Executive Search HAA Member since 1993
Lowe’s Pro Supply HAA Member since 2006
Craven Carpet HAA Member since 1986
Camp Facilty Services HAA Member since 1994
Member since 1997
Gemstar Construction Development Inc. HAA Member since 1985
AAA Plumbers HAA Member since 1984
FSI Construction Inc. HAA Member since 1999
Dixie Interiors HAA Member since 1987
Century A/C Supply HAA Member since 1968
By RYAN TERRELL, HAA Legislative Chair, with BEN MCPHAUL, Vice President of Government
A FAQ sheet on SB 17 and how the legislation will change leasing properties in Texas.
AS A RESULT of law changes effective September 1, primarily related to the passage of SB 17, last month, TAA made changes to its Rental Application and Lease Addendum for Units Under Government-Regulated Affordable Housing in this release. Below is a FAQ sheet on SB 17 and how the legislation will change leasing properties in Texas, effective September 1st:
Who is covered by SB 17?
SB 17 generally prohibits the purchase or acquisition of real property in Texas by certain individuals from foreign countries and entities as designated by the United States Director of National Intelligence or the Governor of Texas. Currently, this prohibition applies to certain individuals from China, North Korea, Iran, and Russia who are not lawfully present in the United States.* SB 17 is effective September 1, 2025.
*The law only applies to persons who are unlawfully present in the U.S. from those countries, acting as an agent of one of those countries, members of a ruling political party in those countries, or a citizen of one of those countries who is domiciled in a different country that has not yet become a citizen of the other country. U.S. citizens and lawful residents are not restricted, regardless of their country of origin. If the law applies to an applicant, that applicant is prohibited from entering into leases for a term of one year or longer.
What does the law prohibit?
The law prohibits covered individuals from entering into a lease of real property in Texas with a term of 12 months or longer. The prohibition does not apply if the lease is less than one year.
Do rental property owners have to update their rental applications?
Ideally, yes. The TAA Rental Application has
been updated to add an SB 17 disclaimer, which is stated below:
Foreign Leasing Restriction (SB 17; Texas Property Code § 5.253): By submitting this application, you represent that you are not prohibited from leasing real property in Texas pursuant to Section 5.253 of the Texas Property Code. (This restriction applies only to certain persons from China, North Korea, Iran, and Russia, and is subject to change under applicable law.)
Do rental property owners need to update their lease?
No, it is not required. The TAA Lease already requires residents to comply with all applicable laws and treats violations as an act of default. However, some owners may wish to add explicit language in Special Provisions or use an addendum for clarity until application forms are updated.
Where will members be able to find updated resources?
TAA will add guidance and the updated Rental Application form to the TAA REDBOOK Online and the TAA website.
Also, last month, HAA shared an important update regarding backflow prevention requirements for domestic hot water boilers inside the City of Houston. Recently, Houston Cross Connection Control Group changed their interpretation of the TCEQ code requirements regarding which backflow prevention device is required on domestic hot water boilers.
Previously, the Houston Cross Connection Control Group was asking for properties with existing Double Check Valve Assembly (DCVA) devices to upgrade to a Reduced Pressure Zone (RPZ) device. Besides the upgrade being
costly, it also created low water pressure issues at properties. The DCVA is now an approved device for these applications and the RPZ device is no longer required for code compliance in this specific use.
The HAA Government Affairs team has verified this with the City of Houston, and announced last month that HAA members can proceed with confidence knowing that DCVAs meet all current safety and compliance standards for hot water boiler installations. Note: An RPZ device is still required for comfort heating boilers.
If you or a team member on your property encounters an inspector at your properties providing different information, please have your management professionals contact HAA VP of Government Affairs, Ben McPhaul, at bmcphaul@haaonline.org. Ben will coordinate outreach to the City of Houston to resolve the misunderstanding between the inspector and the City’s policy.
Particularly relevant to our Industry, the Legislature created Harris County Civil Court at Law #5, adding a new County Court at Law for the county. When an eviction ruling is appealed in a Justice of the Peace Court, it is then heard in a County Court at Law, making them a key part of the eviction proceedings. The new court is officially created on the 91st day after the special session that concluded on September 3rd allowing Commissioners Court to then appoint a judge. All candidates must still run in the March 2026 Primary and November 2026 General Election to serve the full-term beginning January 2027.
If you have a regulatory problem or question, call the HAA main line at 713-595-0300 and ask for Government Affairs.
Part Two.
IT’S BEEN 10 years since I wrote “The Mold Report,” an article in the October 2015 ABODE. I gave (what I thought?) was great advice! Problem is … it’s a decade later and it seems like mold claims in the apartment industry are worse than ever. So … I’ll try again.
As stated in the TAA Mold Information and Prevention Addendum, mold is found virtually everywhere in our environment, both indoors and outdoors and in both new and old structures. Molds are naturally occurring microscopic organisms which reproduce and have existed practically from the beginning of time. All of us have lived with mold spores all of our lives.
So, what’s all the fuss about?
The problem is that as mold grows, so do mold claims. In many areas of our country, including Houston, you can’t avoid mold issues. However, you can minimize exposure to claims by having a game plan and then dealing with issues that arise in a consistent and proper manner. Let’s take a look at some of the common issues you will deal with as you develop your mold protocol.
When does a mold claim arise?
Over the years, we have seen mold claims develop in a variety of ways:
• A resident notifies you about mold concerns after the resident has been gone from the unit for several weeks. Oftentimes, when a resident goes on vacation, the resident turns the air conditioning off or leaves it at a high temperature. In Houston weather conditions, this could lead to excessive moisture buildup and mold.
• A leak occurs in the unit but has not been detected in a timely fashion. This could lead to excessive moisture and mold.
• A resident ignores signs that there is mold in the unit. A few dots on the wall don’t seem harmful at first until the dots expand and spread. By the time the resident tells you about it, the mold situation has become severe and action must be taken.
• A resident notifies you of an air conditioning problem or leak and you think you have taken care of the issue. But a few months later, the resident complains about mold. Although
action was taken promptly, the situation was apparently not addressed correctly, resulting in a problem.
How do you find out about a potential problem?
Since the resident is the one who lives in the unit, the most likely source of information is the resident.
Pursuant to section 15.2 of the TAA Lease, the resident is required to promptly notify you in writing of air conditioning or heating problems, water leaks or moisture, mold or any other condition that poses a hazard to property, health or safety. Pursuant to section 2 of the Mold Addendum, the resident is required to promptly notify you about any air conditioning or heating system problems and any signs of water leaks, water infiltration or mold.
Section 15.2 of the lease also provides that, unless you instruct otherwise, the resident is required to keep the apartment cooled or heated according to the lease.
It is also beneficial to have all maintenance personnel trained to detect leaks and mold related conditions whenever work is performed in a unit. To the extent that you can proactively and diligently detect a potential issue, the better and quicker you will be able to respond to avoid claims.
When a mold claim is made, what should be done?
Hopefully, you have developed an appropriate protocol to deal with the situation. The key is to respond promptly and correctly. The first step should be to inspect the area of concern to determine the water source and how the issue should be resolved. Will you need a licensed mold consultant to perform a mold assessment? Will you need to retain a licensed mold remediator to perform the remediation? Do your in-house maintenance personnel have the appropriate training and expertise to address the issue?
If you will rely on in-house personnel to inspect and make a preliminary evaluation, they need to be properly trained. If questioned later, you want to be sure that the action taken will be
deemed proper when scrutinized.
If a mold assessor or remediator is hired, it would be beneficial to know in advance who will be called, what type of action can be expected and what the approximate cost might be.
When do you need a licensed mold remediator to clean up a mold situation?
Pursuant to the Texas Occupations Code, an owner or a managing agent or employee of an owner is not required to be licensed to perform mold assessment or mold remediation on property owned by the owner. However, this exemption does not apply: (i) if the managing agent or employee engages in the business of performing mold assessment or mold remediation for the public; or (ii) if the mold remediation is performed in an area in which the mold contamination affects a total surface area of 25 contiguous square feet or more.
A person is not required to be licensed to perform mold remediation in the area in which the mold contamination affects a total surface area for the project of less than 25 contiguous square feet.
Additionally, an owner, or a managing agent or employee of an owner, is not required to be licensed to perform mold assessment or mold remediation on a property owned by that person with fewer than 10 dwelling units. Once again, this exemption does not apply if the person is in the business of performing mold assessment or mold remediation for the public.
Although not required to perform mold remediation, from a liability standpoint, no matter how small the job is, both the assessment and remediation activities should be performed by someone who is properly qualified. As indicated above, we often see claims made by residents after an initial problem was thought to be resolved, but was not. Be sure that the initial evaluation and action was proper. This may mean that if you do not have appropriately inhouse trained maintenance personnel to perform the services, an outside vendor will need to be retained. Continued
When should you test for mold?
It seems that residents will always want you to test first and think later. However, the decision to test should be made by the properly trained mold assessor or remediator. Testing may not have to be done in every case. The decision of whether to test should be based upon an analysis of whether testing is necessary to properly address the mold problem. If you test as a result of a resident’s request, you should be prepared to respond to the resident’s request for a copy of the mold report. This can be tricky given the complexities of interpreting and analyzing a mold report.
Am I liable to the resident for damages just because a unit has mold?
No. Keep in mind that mold is a naturally occurring microscopic organism that is everywhere. If an owner was responsible for damages every time mold was in a unit, the liability would be unending. The liability analysis of a mold situation will most likely be based on a theory that the owner is liable under the lease or the Texas Property Code or has been negligent. Section 15.4 of the TAA Lease provides that the owner will act with customary diligence to make repairs within a reasonable time, taking into consideration when casualty-insurance proceeds are received. “Reasonable time” accounts for the severity and nature of the problem and
the reasonable availability of materials, labor and utilities.
Similarly, the Property Code requires an owner to make a diligent effort to repair or remedy a condition after the landlord receives the tenant’s notice and “reasonable time” depends on the severity and nature of the condition, and the reasonable availability of materials and labor and of utilities from an utility company.
For a resident to recover under a claim of negligence, the resident would be required to prove that you failed to take action after you knew or should have known about a condition leading to mold. In other words, to avoid liability, take care of the situation promptly and correctly
Detailed and legible records, including work orders, phone notes and invoices, should be maintained with respect to all activities, especially those pertaining to leaks, air conditioning repairs or mold issues. With each mold claim, you should be able to put together a timeline of events showing that you responded timely and appropriately when addressing any moisture or mold related issues. If you hire outside contractors to perform any services, the contractor should keep detailed and legible records of what was done inside the unit.
Can the resident be held responsible for mold cleanup costs?
Yes, if the resident was responsible for the
mold condition. If the resident violated the lease by failing to promptly report a condition which led to a mold situation, the resident would be responsible for the cleanup costs. This may present a shocking reality to some residents who insist that you are responsible simply because you have mold in the unit. However, residents have to understand that you rely on them to promptly notify you of conditions which could result in a mold issue. This is why these obligations are contained in the lease and Mold Addendum.
Are you responsible for cleaning resident’s personal property affected by mold?
If you are not liable for the situation because you acted promptly and correctly, there would be no legal responsibility to clean a resident’s personal belongings. If you do so as an accommodation to the resident, it would be beneficial to have the resident sign an agreement under which the resident would be given the accommodation in exchange for a release of any claims.
Mold claims are prevalent and don’t seem to be going away any time soon. Hopefully this discussion has been helpful in assisting you to put together a mold protocol that can be consistently and efficiently applied.
A resident demands new carpet or a new unit after a water leak.
A RESIDENT FILED a complaint with HAA disputing charges and to seek a security deposit refund and reimbursement for a dry cleaning bill. The resident stated that his apartment was flooded by his next-door neighbor’s broken water heater and that management showed a lack of concern for the flooding. He said he followed the contract guidelines and submitted his notice to move out due to unhealthy living conditions.
Management responded to HAA confirming the water heater broke and leaked into his apartment. Maintenance immediately went into his unit and started moving furniture and belongings to soak up the water and remove all the wet padding. The resident was contaced by phone and he gave permission to move items. Maintenance put a blower in that afternoon.
The resident was upset that his clothing and items were wet. The property manager asked him if he had renter’s insurance and told him she would walk the unit the next day to survey the damage. When she and the maintenance coordinator walked his unit, the carpet was barely damp and the blower was still going. It would take 24 hours to completely dry.
The resident called the next day to complain that the carpet was soaked again. Management walked his unit and found no water leakage. Oddly, the carpet was suddenly soaked again, but no water was on the slab. Only the top of the carpet was wet, and the resident had turned off the fan. The water was extracted that same day, the carpet re-stretched back into place, the fan turned back on and an enzyme sprayed to eliminate/prevent bacteria growth.
The resident contacted the property stating he wanted new carpet or a transfer to another unit because his wife had allergies and felt a shampoo and new pad were not acceptable. The supervisor told him that the correct protocol was taken and the carpet was less than a year old. His request was denied. He then stated he was going to break his lease and was informed he would be charged accordingly. Enclosed were copies of the lease, application, move-in condition form and revised statement of deposit account.
The committee decided in favor of management. The resident did not fulfill his lease obligation, and management used due diligence in correcting the problem. Charges were justified. The resident may wish to pursue this complaint in small claims court.
HAA Maintenance Appreciation Night
Wednesday, August 27 at Daikin Park Sponsored by Hire Priority Staffing & Executive Search, Precision Appliance Leasing and Sherwin Williams
HAA members showed their appreciation to the backbone of the apartment industry, our maintenance professionals! Attendees enjoyed a great game and an Astro's win!
Visit https://photos.haaonline.org for more photos from this awesome event and others!
1
New Supplier Orientation
Wednesday, October 1
10 a.m. to 11 a.m.
Via Zoom
All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.
Ambassador ONE Society
Wednesday, October 1
3:30 p.m. to 5:30 p.m.
Kirby Ice House Memorial
Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only. Email members@haaonline.org for details.
2, 9, 16, 23, 30
CAMT: Certificate for Apartment Maintenance Technicians Course
October 2, 9, 16, 23, 30
8:30 a.m. to 5 p.m.
The CAMT program furthers the technical, business and personal development skills of today’s multifamily maintenance technician, resulting in improved on-the-job performance and a heightened awareness of customer service and responsibility. Visit www.haaonline.org/events for more information.
Sponsored by AAA Plumbers, Epic Multifamily Construction, Ferguson Facilities Supply, Foundation Specialists and Sherwin Williams
7, 14, 21, 28
CALP: Certified Apartment Leasing
Professional Course
October 7, 14, 21, 28
8:30 a.m. to 5 p.m.
The CALP program Enhances the skills of the apartment leasing professional, resulting in betterinformed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/events for more information.
Sponsored by Precision Appliance Leasing and Tidal Electrical Services
HAA PAC Luncheon
Wednesday, October 8
11 a.m. to 1:30 p.m.
For details, contact govaffairs@haaonline.org. Sponsored by ServPro Team Shaw
Resident Relations Committee B Meeting
Wednesday, October 8 2 p.m. to 4 p.m.
Closed committee meeting Via Zoom
HAA Offices Closed
Monday, October 13
The HAA Offices will be closed in observance of Columbus Day and Indigenous Peoples Day.
Avenues: Leadership Lane - 3
Wednesday, October 15
8:30 a.m. to Noon
The Avenues series of seminars features nationally-acclaimed speakers within the multifamily industry covering topics geared toward every level of multifamily professional. This program counts for 3 CECs. See Page 22 for details. Sponsored by Best Plumbing
Featured Event: 2025 HAF Chili Fest: Board Games & Chili Flames
Saturday, October 25
11 a.m. to 4 p.m.
Humble Civic Center Arena 8233 Will Clayton Pkwy Humble, TX 77338
Join us as we bring the heat at the 34th annual HAF Chili Fest! See Page 17 for details and sponsors.
HAA Membership 101
‘Wednesday, October 29 12:30 p.m. to 1:30 p.m. Via Zoom
Whether you work at the corporate office or on-site, this helpful webinar is for all HAA management members and their teams. This presentation will review all HAA benefits available to get engaged and involved. Whether you're new to HAA or have been around and want to get more involved, learn something about HAA that will help you enhance your career.
UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room. Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.
4-6, 11-13
CAM: Extreme Certified Apartment Manager Course
Week 1: November 4-6
Week 2: November 11-13
8:30 a.m. to 5 p.m.
Join Rich George, NOI Coach and ApartMentor, for the CAM credential course offered in an accelerated format to allow property managers to obtain the credential in two weeks. Sponsored by AAA Plumbers, American Fire Systems, Chadwell Supply, GoPainting of North Houston, Tidal Electrical Services and Valet Living
Food Drive Kickoff
Monday, November 3
Benefiting the Houston Food Bank Contact Amanda at asherbondy@haaonline.org to find out how to participate!
4-5
Leasing 101
Tuesday November 4 through Wednesday November 5
8:30 a.m. to 4 p.m. on Tuesday and 8:30 a.m. to Noon on Wednesday From Fair Housing and the TAA lease paperwork, to today’s terminology and techniques, the industry’s most seasoned and dynamic instructors are on hand to educate students on the boundless potential that awaits those who choose the apartment management industry as their career.
New Supplier Member Orientation
Wednesday, November 5
10 a.m. to 11 a.m.
Via Zoom
All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.
5
Ambassador ONE Society
Wednesday, November 5
3:30 p.m. to 5:30 p.m.
Kirby Ice House Memorial Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only. Email members@haaonline.org for details.
Montgomery County JP and Constables Holiday Luncheon
Friday, November 7
11 a.m. to 1:30 p.m.
For more information, contact govaffairs@haaonline.org.
Avenues: Maintenance Blvd - 3
Wednesday, November 12
8:30 a.m. to Noon
The Avenues series of seminars features nationally-acclaimed speakers within the multifamily industry covering topics geared toward every level of multifamily professional. See Page 22 for details. Sponsored by Camp Facility Services
Resident Relations Committee A Wednesday, November 12
2 p.m. to 4 p.m.
Closed committee meeting Via Zoom
Brazoria County JP and Constables Holiday Luncheon
Friday, November 14 11 a.m. to 1:30 p.m.
For more information, contact govaffairs@haaonline.org.
Featured Event: Maintenance Mania
Tuesday, November 18
Sam Houston Race Park 7575 North Sam Houston Pkway 7:30 a.m. to Noon
It’s back with all new games for management and maintenance! See the ad at lower left and visit www.haaonline.org/events for more details.
Featured Event: 2025 Industry Achievement Luncheon & Annual Meeting
Thursday, November 20 11:30 a.m. to 1:30 p.m.
Please join us as we celebrate our 2025 Hall of Fame inductee! Kathy Clem! We will also be recognizing our industry achievement honorees and electing our 2026 association leadership. See Page 23 for details. Industry Achievement Program sponsored by Apartments.com and Chadwell Supply Business Program sponsored by Epic Multifamily Construction and Sherwin Williams
HAA Offices Closed
Thursday, November 27 and Friday, November 28
The HAA Offices will be closed in observance of Thanksgiving.
2025 HAF Chili Fest
Saturday, October 25
11 a.m. to 4 p.m. Humble Civic Center Arena
See Page 1 and visit www.haaonline.org for details!
A series of seminars presenting nationally-acclaimed speakers who are experts in their fields, with sessions for every level of multifamily professional.
We offer two subscription options:
• Annual Property Subscription
• based on the number of units.
• Annual Individual Subscription You can also register for each individual session.
Once you sign up, you receive access to 13 education sessions throughout the year. All you need to do is respond to the reminder email to confirm attendance.
Property Subscription:
• Fewer than 200 units: $210/annually
• 201-350 units: $410/annually
• More than 351 units: $510/annually
Individual Subscription:
• Corporate or Suppier Individual: $210/annually
• Individual sessions: $60/person Three (3) CEC credits awarded per session.
View the series schedule and register online at www.haaonline.org Contact the HAA Education Department at education@haaonline.org
Don’t miss our last two sessions for 2025 and stay tuned for our 2026 offerings!
Photos by MARK HIEBERT, Hiebert Photography
HAA Business Exchange
Thursday, August 7 at Houston Community College West Institute
Sponsored by
Blue Stream Fiber
LP Building Solutions
Precision Appliance Leasing
Sprinkler Repair Professionals
Thanks to our suppliers and property managment leaders who took the time to attend the Exchange and networked in support of education. And thanks to the Event Chairs Kristen Becker, Willow Bridge Property Company, and Deborah DeRouen, Clutch City Consulting. For more, scroll down to the photos galleries on the HAA home page at www.haaonline.org.
Thank you to our supplier participants:
Allen Lockers
Ally Waste
American Fire Systems Inc
Ameritex Movers Inc
Apartment List
ApartmentRatings/SatisFacts
Apartments.Com
ARC Glass LLC
Artisent Floors
Assa Abloy HHI - Kwikset
ATI Restoration
BGSF
Bio-One Houston North
Blue Stream Fiber
BR Texas Inc
BSI
Buildian Construction
Services Inc
Camp Facility Services
Capitol Painting & Construction Inc
Century Air Conditioning Supply
Chadwell Supply
Chamberlin Roofing & Waterproofing
Church Foundation Repair
Church Pool Services
ClaimsMate Adjusters
Cloudastructure
Comm-Fit
Conversion Logix
Corey Construction Commercial & Multi-Family Roofing
Craven Carpet Inc
CSC ServiceworksAppliance Warehouse
Docuverus
Earthworks Inc
ECC Exteriors
Elevated Construction
Entrata®
Epic Multifamily Construction
EPremium Insurance Agency
Exo Edge
Flooring Warehouse
Frontier Services Group
G & H Trash Valet Inc
Gambit Construction
Go Painting of Bayou City
Go Painting of N. Houston
GSR Construction Group
Guardian Construction
HelloSpoke
Hercules Outdoor Amenities
Impact Property Solutions
Indigo Construction
& Development
Interior Logic Group -
Property Services
InterSolutions Staffing
iTech Monitoring
Lincoln Security Systems Inc
LP Building Solutions
Luxer One - Locker Solutions
Matrix Construction Services
Mooring USA
MRI Real Estate Software
Multifamily Insiders
National Credit Systems Inc
New Creations Houston
Norman Roofing and Construction
OnCall Patrol LLC dba
ParkingPass.Com
Pappas Roofing & Construction
ParkM
Pay Ready
Payscore
Perceptive Things
Poolsure
Precision Appliance Leasing
Qwikkit
RAM Construction
Real Floors Inc
Redevelopment Services
Redi Carpet Sales of Houston Ltd
Redux Construction
Reliable Roofing of Texas Inc
Renova Appliance Center LTDHouston, TX
Renova One
Resident IQ
Servpro Team Shaw
Smart Apartment Data
Sprinkler Repair Professionals
Surface Experts
Surface Experts of Katy/West Houston
Texas Apartment Pool Services
Texas Pride Disposal
Trash Scan App
Tri County Specialties LLC
TurboPass
United Protective Services
Urban Value Corner Store
Valet Living
VBM Waste LLC
Watchtower Security
WeDoTrash
Wilson Mitigation KC, LLC
dba SERVPRO of Cypress
Yardi Systems Inc
Zillow Rentals
ZipcodeXpress Inc
Thank you to our owner/ management participants:
AOG Living
Artisan Realty Co
Asset Living
Better World Properties LLC
Blazer Real Estate Services LLC
Camden
Camden Property Trust
Capstone Real Estate Services Inc
Centra Partners LLC
Corinthian Asset Management LLC
Creative Property Management
Cushman & Wakefield
DayRise Residential
Devonshire Real Estate & Asset Management
Foresight Asset Management LLC
Francis Property Management
Greystar
GWR Management
Highmark Residential LLC
Hilltop Residential Management
Indus
Judwin Properties
Kaplan Mgmt Co Inc
Landmark Management Group
Leasington Property Management
Magnolia Property Company
Martin Fein Interests Ltd
MLDC Management LLC
Morgan Group
New Hope Housing Inc
Q10 Property Advisors
Quarterra
Richfield Real Estate Corp
RPM Living
Sheng-Raamco Management Inc
SMI Realty Management
Summit Property Management (SPCP)
SYNC Residential
Texas Inter-Faith Management Corp
The Dinerstein Companies/ TDC Management Co
TriArc Living LLC
Venterra Realty
Veritas Equity Management
Westdale Asset Mgmt Ltd
Willow Bridge Property Company
Tuesday, August 26 at the HAF Dinerstein Reed Prokop Education Center
Sponsored by Redevelopment Services
The August HAA PAC meeting featured a panel interview with three candidates for Houston City Council at Large Position 4: Dwight Boykins, Alejandra Salinas and Al Lloyd. Following the interviews, the HAA PAC voted to endorse Dwight Boykins. Boykins is a former City Councilmember who served from 2013-2019 representing District D. During this time, HAA enjoyed a positive working relationship with him and endorsed him for his District D council member seat. Throughout his previous council member service, Boykins advocated for improvements in infrastructure, drainage, affordable housing, and economic development. Boykins has been a staunch ally to the multifamily industry, and the HAA PAC is proud to support him in his race for At Large Position 4.
Early Voting for this race will begin October 20 and runs through October 31. Election Day is Tuesday, November 4. Because Boykins is running for an At Large position, all City of Houston residents may cast their ballot in support of him.
WE’RE ALL ABOUT BETTER GOVERNMENT Threats from government are coming at the apartment industry at a rapid pace. The HAA PAC, the political action committee of the Houston Apartment Association, needs your help to fight bad legislation. HAA members can participate in the PAC on several levels. Committee application forms are available. To join, renew or learn how to become involved with the PAC, see online at www.haaonline.org/haapac or contact govaffairs@haaonline.org.
The HAA PAC is the political action committee of the Houston Apartment Association, a nonprofit trade association representing the Houston apartment industry. Without political capital, our industry could not be as successful in representing your interests.
Thanks to these contributing individual members:
Steering Committee
• Ami Almquist
• Grant Almquist
• Mack Armstrong
• Kenneth Bohan
• Howard Bookstaff
• John Boriack
• Michelle Bridges
Mynde Bruhn
Holden Chang
Terri Clifton
Arrie Colca
Brandon Coleman
Brian Cweren
Derek DeVries
Scott Douglas
Gina Erwin
• Martin Fein
• Melissa Friend
• Monica Gracia
• Garrett Graham
• Stephanie Graves
• William Griffin
• Manu Gupta
• Alison Hall
• Christopher Hilton
• David Hodge
• Stacy Hunt
• Darlene Hunter
• Dan James
Gary Kiker
Debra Knight
Michael Knight
Kristin Krohn
Jacob Kunath
Jana Matthews
Will McGinnis
Candis Mohr
Steve Moore
• Kathy Motis
• David Nargang
• Karen Nelsen
• Carlos Neto
• Joshua Nichols
• David Onanian
• Jenifer Paneral
• Michelle Pawelek
Joe Perez
Jackie Rhone
Beth Rohani
Martin Rubio
Kyle Smith
• Corri Smith
• Blaise Spitaleri
• Penny Sprang
• David Stone
• Kelley Suess
• Ryan Terrell
• Wesley Thwing-
• Patrick Tollett
Starla Turnbo
Sonny Unverzagt
Richard Wall
Shelley Watson
Nichole Williams
Jerold Winograd
Christina Zimmerman
Trustees:
• Gary Blumberg
• Tammy Broadway
• Guillermo Gomez
• Beth Levine
• David Marroquin
• Melissa Martinez
• Mason McEntire
• Kristin McLaughlin
• Mark Park
• David Vasquez
• Alan Yu
• Karen Zuckero
Voting Century Club Members:
Christopher Bell
Marivel Bownds
Sean Cunningham
Deborah DeRouen
• Jennifer Devine
• Dana Dovell
• Jessica Ebel
• Jordan Febbo
• Xochitl Flores
• Bernice Garcia
• Veronica Garcia
• David Gonzales
• Steven Grimes
• Dustin Hawkins
• Mitchell Head
Mallory Hess
Destiny Hinojosa
Sara Hinson
Jennifer Hooter
• Veronica Houston
• Valerie Lacy
• Jennifer LaFleur
• Tracey Leach-Moore
• Norma Ledbetter
• Liz Levins
• Yorick Lopez
• Mike Maerz
James Martensen
Jose Antonio Milke
Melanie Morales
Michelle Pawelek
Arely Pena
Toro Place
Ryan Raser
Ruth Reyes
Juana Reyes
Andrew Richards
• Joey Rodriguez
• Jackie Rowan
• Doug Sandlin
• Nikki Sekunda
• Scott Sessums
• Christina Shambro
• Scott Sheffield
• Lindsay Torres-Smith
• David Jr Vasquez
• Auri Verser
• Facundo Villarreal
Ruha Vohra
Jacob Voncannon
Ashley Wendt
Andrea Wynn
Non-Voting Century Club Members:
• Angie Aversa
• Marsha Baker
• Liz Berglund
• Carina Bryars
• Kelsey Callaway
• Anthony Enriquez
• Giovanna Gone
• Bo Hang
• Brooke Kirkpatrick
• Christie Oliver
• Paola Rodriguez
Management
Jacob Roque
Claudia Rubio
Lydia Sidaros
Mason Storrs
By BEN MCPHAUL, HAA Vice President of Government Affairs
The Texas Legislature has finally adjourned for 2025! The legislature adjourned its second Special Session on September 3 and unlike the first Special Session, passed legislation on a wide range of topics. Receiving the most media coverage was legislation authored in the wake of the July 4th catastrophic flooding on the Guadalupe River. As a result, flood and disaster reform policies took the forefront of the second session. Below is a look at several of those flood related bills that were passed, which will be signed into law by Governor Greg Abbott as well as other bills that made it through the Legislature.
House Bill 1 (PASSED) – Establishes additional health and safety standards for youth camps and requires an emergency plan at all camps. The plans must be taught to campers and include details on when to shelter or evacuate. The bill also sets standards for communication requirements at youth camps related to radio communication and the installation/maintenance of an emergency warning system.
Senate Bill 1 (PASSED) – This bill would prohibit the State from licensing new camps in a floodplain unless the camp is in a floodplain due to proximity to a lake, pond or still body of water that is not connected to a river, stream, or other watercourse, or is damned, or cabins are at least 1,000 feet from a floodway. The bill also requires camps to notify the parent or legal guardian of a camper if any area of the camp is located within a floodplain.
Senate Bill 3 (PASSED) – Requires the Texas Water Development Board to identify flash flood–prone areas that flooded during the July
4th floods and require those areas to have outdoor warning sirens. It also established a grant program with an estimated $50 million to be administered by the Governor’s office for local governments to apply for funds to pay for installation of these sirens.
Senate Bill 5 (PASSED) – Pulled $240 million from the State’s Rainy-Day Fund, $50 million of which to be allocated to the grant program established in Senate Bill 3, as well as the State’s matching portion for federal disaster response funds.
Senate Bill 4 (PASSED) – This legislation included the redrawing of Texas Congressional Districts. The redistricting bill failed to pass the first special session with Democrats leaving the state and denying the House a quorum. However, in the second special session, a quorum was achieved, and the new maps were passed. The new maps aimed to create five new Republican leaning Congressional districts and altered districts in the Houston region. Congressional District 9 in East Harris County represented by Congressman Al Green was changed from a safe Democratic district to one that President Trump easily won in 2024. The new maps are now being challenged in the court system.
House Bill 8 (PASSED) – Eliminated the STAAR testing in Texas public schools and replaced it with three smaller exams to be taken throughout the year in an attempt to better monitor students’ achievements and progress throughout the year.
House Bill 16 (PASSED) – This bill was the
second special session judicial omnibus bill. It created new courts and new District Attorney offices among other changes. One court that was created included the Harris County Civil Court at Law #5. This newly established court will have an impact on eviction proceedings in Harris County.
House Bill 18 (PASSED) – Prohibits members of the Legislature from raising funds while breaking quorum and sets a fine for accepting contributions of $5,000 per donation. The fine is also applied to the person giving the contribution.
Senate Bill 12 (PASSED) – Gives the Texas Attorney General jurisdiction to prosecute election-related crimes.
Senate Bill 8 (PASSED) – Dubbed “the bathroom bill” by many, this bill aimed at separating private spaces, such as bathrooms, in publicly funded spaces by biological sex.
Senate Bill 6 (FAILED) – Proposed a comprehensive ban on products containing THC. Governor Abbott previously vetoed a similar bill, and in subsequent special sessions, the House and Senate could not agree on the terms of the bill. With both chambers failing to reach an agreement, the bill died.
Senate Bill 10 (FAILED) – Aimed to lower the rate that a taxing authority could increase property tax rates in cities and counties with more than 75,000 people without voter approval. This bill ultimately did not pass as the two chambers could not agree on amendments. Some members wanted the threshold to be lowered from 3.5% to 2.5% and others from 3.5% to 1%. In addition to the percentages, some argued that this should not have a population qualifier and should apply to every City and County in the State. With both chambers failing to reach an agreement, the bill died.
By ANDY TEAS, CAE, Professor of Government, Houston City College
This year, 17 amendments are on the ballot for you to consider when you vote in next month’s election.
Houston voters who live in the oddly-shaped 18th Congressional District will go to the polls next month to choose a replacement for the late Congressman Sylvester Turner, who ended his amazing political career with an all-too-brief chapter representing a district first drawn after the 1970 Census, and first held by Barbara Jordan, the first black woman elected to Congress from the South.
Every voter in Texas, however, will have a chance to decide the fate of 17 proposed amendments to the state constitution. In Texas, the state legislature can suggest changes to our governing document, but citizens always have the final say in a statewide election.
Constitutional government in Texas predates not only statehood, but the Republic of Texas. Residents of what was then the Mexican state of Coahuila y Tejas lived under a government defined by the national constitution of Mexico and a state constitution adopted in 1827 that created a separation of power between three branches of government – not too different from the government design we have today.
Texas went through several constitutions as a republic, a state of the United States, a state in the Confederacy, then several after the Civil War, finally settling on a constitution adopted in 1876. It’s still in effect today, but with 530 amendments adopted over the years by Texas voters.
Let’s look at the changes the Texas Legislature has proposed for your consideration this year.
TSTC offers associate degrees and certificates in technical skills and trades on 10 campuses throughout the state, including one in nearby Rosenberg. Programs offered include building construction, business management, HVAC, plumbing and other trades that are highly valued in the apartment industry. Proposition 1 would set up a dedicated funding source for TSTC.
Not that Texas was ever likely to enact one, but Proposition 2 would establish a constitutional prohibition against imposing a state tax on capital gains. Backers feel this could be a useful signal to potential investors that Texas is committed to low taxes and a business-friendly environment.
As approved by voters in 1876, the original Texas Bill of Rights required judges to allow bail for persons accused of anything less than a death penalty crime. Provisions approved by voters in the 1950s and 1990s added some exceptions, allowing judges to deny bail after multiple convictions for violent and/or sexual felonies under certain circumstances. Voters approved additional exceptions
in the 2000s for those accused of domestic violence who assault or threaten their victims while out on bail for the original offense. Proposition 3 would add a much more sweeping exception. Judges would be required to deny bail to those accused of any of a long list of serious crimes if the prosecutor is able to show "... by clear and convincing evidence after a hearing that the granting of bail is insufficient to reasonably ensure the safety of the community, law enforcement, and the victim of the alleged offense."
As an old Texas saying goes: Whiskey’s for drinkin’. Water’s for fightin’. The future of Texas may hinge on the extent to which we’re able to develop water resources, particularly for the geographic majority of Texas west of I-35. Studies have suggested that as much as $154 billion will be needed over the next 50 years to address water infrastructure concerns. Proposition 4 would provide a sustainable funding mechanism to help meet these needs.
Under current law, the only point at which animal feed is taxed is at the beginning of the year – the middle of winter - when property taxes are assessed, which is when warehouses are fully stocked due to the seasonal needs of the livestock industry. This imposes a huge tax on feed suppliers, which is passed along to ranchers, then consumers in the form of higher prices. Proposition 5 would exempt animal feed from property tax if held by the owner for retail sale.
As the Texas Stock Exchange is being established and other national stock exchanges consider relocating to our state, legislators want to send a strong signal that Texas wants this business. Proposition 6 would prohibit the Legislature from imposing an occupation tax on a registered securities market operator or a tax on a securities transaction conducted by a registered securities market operator.
Texas has historically provided property tax exemptions to the surviving spouses of military veterans who have lost their lives defending our nation. Originally limited to soldiers killed in combat, the exemption has been expanded over the years to cover more situations. Proposition 7 would extend the exemption to spouses of veterans whose deaths are the result of a condition or disease presumed under federal law to have been service-connected. This amendment was inspired in part by Sgt. Heath Robinson, a non-smoker who died from lung cancer almost certainly connected to smoke exposure from burning trash pits during his deployment in Iraq.
In Texas, the state legislature can suggest changes to our governing document, but citizens always have the final say in a statewide election.
Again, not that Texas was likely to do this, but Proposition 8 would prohibit the state legislature from ever imposing an estate, inheritance, or death tax. Proponents point out that such taxes require complex tax-avoidance strategies, as capital that could be invested into improving a farm or family business must be set aside in preparation for the tax to prevent heirs from having to sell. Assets that a person leaves at their death have already been taxed, and some believe government should be limited in the number of times it may tax the same assets.
Property taxes, under our Constitution, must be “equal and uniform.” The Constitution allows an exemption for business property that has a taxable value below the cost of the administration of the tax. Some small businesses have found the costs of calculating what they owe as onerous as the tax itself. Proposition 9 would allow the Legislature to exempt $125,000 of business property.
Before multifamily owners and managers get too excited, this only applies to residence homesteads. As we all know, a tax appraisal is a snapshot of property value on January 1 each year. What about a major fire on January 2? Proposition 10 would allow a property tax exemption for a home destroyed by fire for the tax year in which the fire occurred.
As multifamily owners and managers know, Texas provides a significant homestead exemption for homeowners, along with an additional $10,000 exemption for the elderly and disabled. Proposition 11 would raise the additional exemption to $60,000 for the owner of a homestead who is disabled or over the age of 65. Separate legislation provides funding to school districts to account for losses due to this provision were it to pass.
Currently, the Constitution provides for a commission that oversees the discipline and occasional removal of judges. The commission has 13 members, most of whom are required to be judges from specific types of courts. Proposition 12 would make a variety of changes to the makeup of the commission and increase the number of citizen members appointed by the governor from five to seven.
Two years ago, voters agreed to raise the residential homestead exemption from school property taxes from $40,000 to $100,000. Proposition 13 would increase it to $140,000 – cutting the school taxes on a $300,000 home nearly in half. Separate legislation would reimburse school districts the amount lost because of this out of the state treasury if it passes. Few homeowners would say no to this, and skyrocketing property values have created a high political demand
for exemption increases. Still, it’s worth noting that this increases the proportion of residential property taxes paid by apartment residents. As homeowners become more insulated from the pain of property tax increases, it could take a bit of the urgency out of the political demand for broader property tax reform that would benefit multifamily and commercial property.
Proposition 14 –
Dementia Prevention and Research Institute
The Department of State Health Services reports that over 450,000 Texans have been diagnosed with Alzheimer’s Disease – about 12 percent of Texans over the age of 65. Dementia care costs Americans over $300 billion a year, and costs are estimated to reach $1 trillion by 2050. Along with separate funding legislation, Proposition 14 would create a $3 billion research fund for dementia and other brain diseases, and would create the Dementia Prevention and Research Institute of Texas.
Proposition 15 –
With voter approval, Proposition 15 would add a sentence to the Bill of Rights section of the Texas Constitution saying that “…a parent has the responsibility to nurture and protect the parent’s child and the corresponding fundamental right to exercise care, custody, and control to the parent’s child, including the right to make decisions concerning the child’s upbringing.”
Proposition 16 –
Prohibiting
It’s illegal to attempt to vote in a U.S. election if you’re not a U.S. citizen. If approved by voters, Proposition 16 would take this provision that’s already law and add it to the Texas Constitution for good measure.
If passed by voters, Proposition 17, along with accompanying legislation, would provide a property tax exemption to landowners along the Texas/Mexico border who allow the state or the federal government to install “a wall, barrier, fence, wire, road trench, technology” or any type of infrastructure “to surveil or impede the movement of persons or objects crossing the Texas-Mexico border.”
Every Texas voter is eligible to participate in the upcoming constitutional amendment election Early voting starts on Monday, October 20 and continues through October 31. Election Day is November 4. Constitutional amendment elections typically command a low voter turnout, so your vote is especially important.
Andy Teas is a Professor of Government at Houston City College. He previously served as Vice President of Public Affairs for the Houston Apartment Association.
Want to see current and previous issues of ABODE online? Visit the ABODE archives online at http://issuu.com/haa_abode.
Katy Region Meeting
Wednesday, August 20
Sponsored by The Liberty Group
HAA hosted a Katy Region Meeting featuring Fort Bend County Precinct 1, Place 1 Justice of the Peace Kelly Crow, Fort Bend County Precinct 1 Constable Chad Norvell and Fort Bend County Precinct 1 Constable's Office Chief Deputy John Hermann. Attendees received valuable updates from the Judge as well as insights form the Constables office regarding the eviction process. HAA's General Counsel Howard Bookstaff also provided an overview of SB 38 new eviction processes that will go into effect on January 1.
HAA IS REACHING OUT to better serve our members by bringing targeted networking and educational events to different parts of our 12-county service area. Contact outreach@haaonline.org to sign up for FREE, management-only events where you can learn about issues affecting your area and network with your fellow managers. Want to host an event? We are looking for member properties to host a Region Meeting. Contact govaffairs@haaonline.org.
What’s the future of technology in the leasing world?
By JACKIE ROWAN, CORT
If a leasing experience can be fully automated, should it be? And if residents prefer speed over a friendly face, is that the future we’re leaning into?
As technology rapidly redefines every corner of the real estate industry, multifamily housing stands at a critical crossroads.
Property owners and operators are leveraging artificial intelligence (AI), automation, and digital tools to increase operational efficiency, enhance resident experiences, and cut costs. But with every leap forward comes a set of trade-offs that raise provocative questions—like, will there ever come a time when we don’t need leasing staff? Let’s look at the possibilities.
AI-enabled leasing platforms can now ask dynamic questions based on user responses— similar to how loan applications adapt to your financial profile. These systems help:
• Identify qualified tenants faster by assessing credit, rental history, and behavioral patterns.
• Offer personalized unit recommendations based on lifestyle preferences (e.g., pet-friendly units, proximity to amenities).
• Save leasing teams from manual application review with automatic flagging of inconsistencies or red flags.
Operators are adding banner ads and direct links to preferred suppliers—such as furniture rental companies, movers, and cleaning services—right on property websites. It’s a win-win:
• Residents get instant referrals and convenience.
• Property teams monetize affiliate links or partnerships.
• The site becomes a one-stop hub for move-in readiness.
AI-powered virtual assistants can handle a wide array of repeat tasks:
• Scheduling tours and sending reminders –no more frustrated voicemails in the morning!
• Answering FAQs about lease terms, availability, and amenities.
• Processing maintenance requests and routing them to the appropriate vendors.
• Sending renewal notices and rent reminders automatically.
Some platforms go further by syncing data across leasing, maintenance, and finance systems – cutting down on time-consuming coordination across departments. In Houston, there have been experiments recently to lease up an entire building – and only bring in a human team once stabilization was reached. Even now, much of the routine work in that property is handled via a phone app. Many Millennials (and other generations too!) prefer to avoid talking to people, and prefer to work off their phones.
Pros of AI in Multifamily Housing
• Efficiency: Human hours are redirected from repetitive admin tasks to strategic ones.
• Consistency: AI never takes lunch breaks, so residents get fast, predictable service 24/7.
• Scalability: Operators can manage more units with leaner teams, especially across large portfolios.
• Personalization: Smart systems adapt messaging and offers based on tenant behavior and data.
Cons and Considerations
• Loss of the Human Touch: Leasing is deeply emotional for many, especially for families or first-time renters. AI can’t yet replicate genuine empathy or offer creative problemsolving in nuanced situations.
• Data Privacy Concerns: Tenants may be wary of sharing sensitive data with AIdriven systems.
• Tech Adoption Gaps: Not all residents are comfortable navigating chatbots or digitalonly services.
• Overdependence: Relying on tech without backup can backfire during outages, bugs, or unexpected events. What if the Wi-Fi goes down during one of our summer storms? Will Leasing Staff Become Obsolete?
While AI might drastically reduce the need for traditional leasing roles, complete replacement is unlikely in the near future. Instead,
we’ll probably see a hybrid approach:
• Tech handles high-volume inquiries and admin tasks.
• Self-guided or virtual tours which offer options for people to check out the property and make decisions out of office hours –recent studies show 54% of rental enquiries come in when offices are not staffed.
• Human staff focuses on complex scenarios, relationship-building, and driving tenant engagement.
Still, it’s worth considering: If a leasing experience can be fully automated, should it be? And if residents prefer speed over a friendly face, is that the future we’re leaning into? In talking to several senior PMC leaders, the answer to this question is firmly NO – they do not envisage a future where all their properties are run by machines. ‘Home’ is a fiercely emotional concept, and the current generation of leaders recognizes that creating a home for people requires the human touch.
AI and technology aren't just tools—they're reshaping the fundamentals of multifamily management. The question isn't whether we should use them, but how far we're willing to go. For now, leasing professionals still bring irreplaceable warmth and humanity to the table. But as systems grow smarter, that balance may shift.
Perhaps the next leasing office will have fewer desks – but the ones that remain will belong to strategic thinkers, not paperwork processors.
After relocating from the UK to Texas in 2005, Jackie quickly found her calling in relocation—helping newcomers settle into their new lives. She spent 11 years with CORT Destination Services before making the leap to the furniture rental division in November 2024. Now diving into the multi-family industry, Jackie is embracing the learning curve and credits joining HAA as a key step in expanding her knowledge and network.
Note: Properties are listed with owner/management at time of the award.
Each month, On Site with ABODE takes a closer look at winning HAA Honors Awards properties. This month, we visit another of our 15 award recipients for 2025. See future ABODEs for more.
Property: Windfern Pointe
Owner/Management: Veritas Equity Management
Location: 9515 W Gulf Bank Road. Units: 200
Web: https://www.windfernpointe.com/ Photos from Windfern Pointe Windfern Pointe stands out as a charming, garden-style community designed to blend natural beauty with comfortable living. At the center of the community is a pleasant common area featuring a large playground that families frequently enjoy, alongside a big pavilion regularly used for outdoor events and gatherings. Adding to the property's appeal is a well-maintained swimming pool and a fenced-in soccer field, providing a safe and enjoyable space for recreation and social activities.
Throughout the year, the dedicated property team actively engages residents by hosting thoughtful and meaningful events, including Back to School celebrations, where essential school supplies are provided to families, and our much-loved Christmas Extravaganza, ensuring children in the community experience the joy and generosity of the season through thoughtfully provided gifts.
In the community, the propery team organizes a special Christmas Program each year for the retirement home located next door, bringing holiday cheer and warmth to seniors. Last year, the team participated in Sleep in Heavenly Peace, building beds so that everyone has a comfortable place to sleep at night. For several years, the team has partnered with the Houston Health Department to hold free vaccination events at the property several times a year.
The deepest community impact is felt through their partnership with Urban Outreach, providing a vital afterschool program known as the “Kids Club.” This incredible initiative allows children from Windfern to safely get off the bus into a supervised environment offering nutritious snacks and dedicated homework assistance until their parents arrive home from work. Offered completely free of charge to residents, the clubhas been repeatedly recognized by our families as an invaluable support, underscoring our commitment to community care and enhancement.
Many team members who joined Veritas at the time of Windfern’s initial acquisition remain integral parts of the organization today, with several team members proudly celebrating over a decade of dedicated service at Windfern. This longevity highlights how consistency, dedication, and genuine care toward residents translate into outstanding results, setting Windfern apart as an exceptional community.
Due to a generous donation by Reliant, the Houston Apartment Association was able upgrade the technology in our boardroom, computer lab, and large conference room. On September 16, Reliant’s Joe Kaye joined the Executive Committee for their monthly meeting to celebrate the reveal of these new improvements. Technology upgrades included: 11 new computers in the computer lab, a new projector and computer in the boardroom, and a new video camera, display screen, and wall mount in the large conference room.
Additionally, two rooms received a much-needed makeover with new paint, new chair covers, and acoustic wall paneling. Not only did Reliant’s contribution allow for aesthetic upgrades, but critical technology upgrades as well, providing a better experience for our students, board members, and executive leadership.
Thank you again to Joe Kaye and the Reliant team!
Help the Go-Getters start a buzz by recruiting and networking!
Every new member you recruit this year earns you a chance to draw for gift cards and other prizes. There will be a $250 cash prize awarded to the top recruiter for each quarter and a $1,000 cash prize awarded to top recruiter for the year! In addition to top recruiter prizes, each recruitment earns a
Meetings will be held from 4 p.m. to 6 p.m. at Cottonwood, 3422 N Shepherd Drive
Meeting Dates (on Thursdays):
July 10 • September 11 • December 11
Visit www.haaonline.org/gogetters for more information.
THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future. To join the club and get going on recruitment, see online at www.haaonline.org or contact Randa and Maryann in the Membership Department at members@haaonline.org.
Celtic Property Management LLC
Lesley Page 15957 N 81St #101
Scottsdale, AZ 85260-1851 (480) 596-3350
Windmill Run Apts
CIM Group
Noel Burgess
4700 Wilshire Blvd
Los Angeles, CA 90010 The Park at Aviano
RTC Assets LLC
Theresa Winegar PO BOX 131852 Houston, TX 77019 (512) 922-3929 The Bryson
STYL Residential
Jennifer English
1 North Upper Wacker Dr. Chicago, IL 60606 Upper Kirby
2 Brothers and a Roller Contractors
Antonio Hernandez 12307 Spring Grove Dr
Houston, TX 77099 (832) 552-5389
General Contractors, Building Contractors
Referred by Kristin McLaughlin, CASE
A Plus Cleaning and Home Repair Services LLC
Maurice Kenney 14230 Wunderlich Dr Houston, TX 77069 (713) 553-7877
Cleaning Specialists, Janitorial Services
Referred by Terri Clifton
Amazon Apartment Lockers
Erica Haenggi 19604 109th Ct
Bothell, WA 98011 (425) 505-0987
Package Management
Americana Pool Service
Jorge Melendez PO BOX 671
New Caney, TX 77357 (832) 689-0232
Swimming Pool Contractors, Swimming Pool Repair & Resurfacing
Childress Electric
Stephen Childress PO Box 5831 Pasadena, TX 77504 (832) 273-1100
Electrical Contractors, Electric
Vehicle-charging docks
Referred by Terri Clifton
Community Concierge Services
Justine Hill 4904 Linden Forest Ln Charlotte, NC 28270-0219 (864) 367-9845
Trash Hauling, Pressure WashingEquipment & Service, Dryer Vent Cleaning, Gutters & Downspouts
Foremost Roofing & Construction LLC
Cayla Siudak
328 Mesa Ridge Decatur, TX 76234 (940) 577-3889
General Contractors Referred by Karen Hefner
Hi-Tech Pest Pros
Melissa Sullivan 22833 Fritz Ln Spring, TX 77389-4106 (281) 335-5725
Pest Control Services
Houston Strong Roofing Company
Ashley Case 15705 Jarvid Rd Cypress, TX 77429 (832) 271-7783
Roofing Consultants, Roofing Contractors
Insurica
Scott Newell 19450 State Hwy 249 #550 Houston, TX 77070 (713) 419-6772
Insurance, Employee Benefits
MyLyfe
Hal Brumfield 79 Wood Manor Pl The Woodlands, TX 77381 (832) 922-1200
Coin-Operated Machines, Laundry Service
Nailed It Roofing Pros
Colt Laird 22711 Meadowsweet Dr Magnolia, TX 77355 (713) 909-0480
Roofing Contractors, Remodeling & Repair-Building Contractors Referred by Erica Askew, CAM
Quality Construction Concepts
Luis Amaya 16971 Nicole Ln Houston, TX 77084 (832) 754-6786
General Contractors, TurnkeyComplete, Cabinets, Fences
SG Solutions Group LLC
Nelson Garcia 3353 Berzin Ct Katy, TX 77493 (347) 617-5218
Locks & Locksmiths, Security Control Equipment/Systems Referred by Keana DeVault
The Navicon Group
Daniel Murray 5003 Pine Ridge Knoll Katy, TX 77493 (346) 691-0366
Security Systems Consultant, IT Services
Trash Concierge Houston
Jeremy Stamps 3737 Cogdell #463 Houston, TX 77019 (832) 799-3817
Trash Service - Valet, Janitorial Services Referred by Devona Toney
Trash Sergeant Valet
Trash Services
Lance Borden 2601 Network Blvd #411 Frisco, TX 75034 (214) 269-9641
Trash Service - Valet, Trash Hauling
All Supplier members are listed online at www.haabuyersguide.com
HAA’s Ambassadors dressed for a White Linen Night during their August meeting.
First
Second
Third
Supplier Education Program
Thursday, August 28 at the HAF Dinerstein Reed Prokop Education Center
Supplier members joined the HAA Product Service Council for an informative program lead by Tyler Enslin on how to "Elevate Your Success: Achievement Now!”
The following owner/management companies have added the listed properties to their portfolios:
• Hanover Company: Hanover Lakemont, 7102 S. Mason Rd in Richmond.
• 29th Street Capital: Milo on Westheimer, 230 units at 13250 Westheimer Rd, and The Peri on Westheimer, 300 units at 13328 Westheimer Rd.
• AOG Living: Longboat Key, 272 units at 10181 Windmill Lakes Blvd; Fairlake Cove Apts, 200 units at 11100 FM 1960 Rd E in Huffman; and Baypointe Apts, 236 units at 901 S Kobayashi Rd in Webster.
• Asset Living: Laurel at Blackhawk, 105 units at 9150 Blackhawk Blvd ; Cedars Apts, 128 units at 403 Longmire Rd in Conroe; Stonegrove Fall Creek, 322 units at 8802 N Sam Houston Pkwy E in Humble; and Vivo Living Willowbrook, 131 units at 13223 Champions Plaza Dr.
• Avenue5 Residential: Bloom at West University, 120 units at 1939 Westpark Dr.
• Capstone Real Estate Services Inc: Sunpark Apts, 168 units at 2205 N Frazier St in Conroe.
• Cornerstone Income Properties: Glenwood Villas, 6 units at 901 W Lewis St in Conroe, and The Lofts of Conroe, 30 units at 701 N Frazier St in Conroe.
• DLP Real Estate Management LLC dba Dream Live Prosper Communities: 306 Stratford, 15 units at 306 Stratford St; 606 Harold, 14 units at 606 Harold St; 1507 California, 18 units at 1507 California St; 2212 Dunlavy, 20 units at 2212 Dunlavy St; 417 W Main, 12 units at 417 W Main; 239 Emerson, 28 units at 239 Emerson St; 2301 Commonwealth, 24 units at 2301 Commonwealth St; 4321 Mount Vernon, 16 units at 4321 Mt Vernon; 1717 Norfolk Apts, 20 units at 1717 Norfolk St; 400 Westmoreland Apts, 16 units at 400 Westmoreland; 2008 Colquitt Apts, 8 units at 2008 Colquitt St; 3414 Graustark Apts, 8 units at 3414 Graustark
St; 3412 Graustark Apts, 8 units at 3412 Graustark St; and 1423 Kipling Apts, 8 units at 1423 Kipling St.
• First Choice Management Group: The Franklin, 196 units at 6620 Gessner Rd.
• GMG Residential: 309 Fargo, 309 Fargo; 3000 Carrolton, 3000 Carrolton; 5412 Sherman, 4 units at 5412 Sherman; 1648 West Alabama, 36 units at 1648 W Alabama; and 8 Briardale Apts, 12 units at 8 Briardale Court.
• Greystar: The Watt, 311 units at 550 Westlake Park Blvd; Prose Riviana, 370 units at 23030 Cunningham Falls Trl in Katy; Joule on Memorial, 104 units at 15885 Memorial Dr; and Elate Royal Oaks Apts, 340 units at 11805 Meadowglen Ln.
• Tipton Asset Group Inc: Terra at Piney Point Apts, 246 units at 8787 Woodway Dr.
• Keen Equity 1 LLC: Keen Equity 1 Properties, 8 units at various locations.
• Knightvest Residential: Whitmore, 318 units at 225 S Heights Blvd.
• LTW1 MGR LLC: Westport Apartments, 152 units at 121 Clements Dr in Angleton.
• Myan Management Group: Plantation Park, 238 units at 100 Cactus St in Lake Jackson.
• Oldham Goodwin Group LLC: Huntington at Richmond, 141 units at 2221 Richmond Pkwy in Richmond.
• Pegasus Residential: Kings Cove, 192 units at 4920 Magnolia Cove Dr in Kingwood.
• RangeWater Real Estate: Sundera at River Ranch, 136 units at 1809 N Peach Creek Dr #A in Dayton.
• RPM Living: Prose KTX, 332 units at 22540 Merchant Way in Katy; and Kelly Ridge, 288 units at 5600 Dancy.
• Tarantino Properties Inc: Woodscape Apts, 544 units at 9707 S Gessner
Rd; Hollister Oaks, 60 units at 1920 Hollister S; and The Falls on Beechnut, 318 units at 10522 Beechnut St.
• Trinity Property Consultants: Greenway Court Apts, 103 units at 3411 Cummins St .
• Willow Bridge Property Company: Berkshire Exchange, 352 units at 21603 Spring Plaza Dr in Spring.
• WinnCompanies: Bellfort Park Apts, 64 units at 4135 W Bellfort Ave.
• ZRS Management LLC: The Oaks, 357 units at 9310 North Sam Houston Parkway E in Humble.
Ally Waste has aquired WeDoTrash. The acquisition strengthens their presence in Texas, the largest multifamily market in the country, and brings WeDoTrash customers access to Ally’s comprehensive service bundle and technology.
Mat Tilley is now Regional Vice President, Billy Griffin is Vice President of Business Development, and Mason Storrs is Account Executive.
The Houston Apartment Association’s committees and clubs are some of the most productive tools we have to ensure that we remain the nation’s largest and most effective apartment association. Committee and club members face the challenge of getting involved to carry out the duties and purpose of each club and committee.
Some general responsibilities of committee and club members include a commitment to attend all meetings and help develop marketing strategies (i.e. telemarketing, developing handouts, fliers, articles). To serve on a committee or clubs, please contact the HAA office at 713-595-0300 or visit us online at www.haaonline.org for details.
�� Snap It. Send It. Win $100! Show us where ABODE takes YOU! Snap a photo of your team with ABODE Magazine in your office, on-site, or at a fun location –then send it in!
→ Get featured on HAA social media
→ Appear in a future ABODE issue
→ Be entered to win $100!
�� Bonus Entry: Send in a video sharing how ABODE helps your community –more chances to win!
3 chances to win $100!
Deadline for submissions is the last day of each of three months: July, August and September. The winners will be announced in the September, October and November ABODE. Send photo/video to members@haaonline.org.
Use #abodeonthego on social media! The $100 winner for August is Flooring Warehouse!
Flooring Warehouse’s Tracey Moore’s son Ryatt shows that you’re never to young to take a break to catch up on the industry news with ABODE. ABODE is with them on the go (and on the couch)! Congratulations! Now it could be your turn, one more month to go! See our contest rules at right.
�� Be Seen. Be Visited. Be Promoted. Book a 12-month full-page ad, and HAA will:
→ Visit your facility
�� Film a short promo video
→ Share it across our social platforms Get exposure. Get traffic. Get seen.
A/C Contractors
Gemstar HVAC 43 281-821-1195 www.gemstarconstruction.com
A/C Supplies
Century A/C Supply 15 281-530-2859 www.centuryac.com
Electric Contractors
Affordable Quality Electric 10 713-695-5992 www.acuityelectric.com
Brandt Electrical A/C & Heating Services 13 281-693-3383 www.brandtelectrical.com
Foundation Repair
Church Foundation Repair 2 713-468-8400 www.churchfoundationrepair.com
General Contractors
Camp Facility Services Cover, 31, Back Cover 713-413-2267 www.campfs.com
Cotton Commercial USA Inc. 14 877-511-2962 www.cottongds.com
Epic Multifamily Construction 50 832-489-5880 www.epicmfc.com
Guaranteed Builders Inc 27 713-896-8967 www.guaranteedbuilders.net
Guardian Construction 37 832-672-4196 www.guardianconst.com
MultiFamily Services 25 713-266-9100
RENCON Inside Back Cover 713-666-3636 www.rencon.com
TiCon Texas Construction Services 30-31 281-932-8521 www.ticontexas.com
Glass – Plate, Window, Etc.
Ameristar Screen and Glass 21 713-683-6767 www.ameristarglass.com
Internet Service Provider
Blue Stream Fiber Inside Front Cover 844-416-1000 www.bluestreamfiber.com
Laundry Equipment & Supplies
WASH Multifamily Laundry Systems 5 281-967-9507 www.washlaundry.com
Paint
Behr Paint 27 800-431-3000 www.homedepot/proxtra.com
Personnel Agency
ASAP Personnel 51 972-432-6667 www.asapdo.com
Plumbing Contractors
AAA Plumbers 5 713-462-4753 www.aaaplumbers.com
Air Express Construction & Plumbing 13 713-498-7751 www.airexpressconstruction and plumbing.com
Screens
Ameristar Screen and Glass 51 713-683-6767 www.ameristarglass.com
Swimming Pool Service
Poolsure 12 800-858-POOL www.poolsure.com
HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.
With HAA’s job board, you’ll discover a professional community that’s committed to helping you find the right candidate or your next job opportunity in the greater Houston and surrounding areas.
HAA is asking all members to collect food to donate to the Houston Food Bank. HAA held its first food drive in 1983, and the Houston Food Bank lists HAA as one of the top 25 donors to the organization. The drive begins November 3 and ends the beginning of December.
If your property or company plans on a community service this coming holiday season, why not collect food for the citizens of Houston and the surrounding areas who are food insecure. The Houston Food Bank is America's largest food bank leading hunger relief in 18 southeast Texas counties.
Apartment managers, here are some ideas for collecting food on site:
• Set up a collection box at the leasing office. The Houston Food Bank has collection boxes available, or you can decorate your own box.
• Place a flier at each resident’s door or in your newsletter announcing that you will be collecting food during November.
• Visit your local grocery store and ask for a supply of paper bags that you can use to place at each apartment door asking residents to fill the bag with nonperishable food for people and pets.
• Place a flier in the mailbox area announcing the food drive and where/how to donate.
Visit www.haaonline.org/fooddrive for details.