Interested in entering the Chili Cook-off Contest?
CONTENTS
September 2025
ON THE COVER 32
Winning Service –
ABODE continues our coverage of HAA Honors Awards recipients with a closer look at our maintenance professionals, supplier partners and the Go-Getter of the Year.
FEATURES & PHOTOS
18 On the Scene – Photos from the It’s the Law Breakfast.
26 On the Scene – Photos from the HAA “Glow Bowl” Bowling Tournament.
32 The Best of the Best in Onsite Maintenance – Meet the top maintenance professionals in the Houston area, the 2025 HAA Honors Award winners.
35 The Best of the Best Go-Getter of the Year – Meet HAA’s top recruiter.
36 The Best of the Best Suppliers –Meet our HAA Rising Star and Supplier of the Year.
37 On the Scene – Photos from the TAA Summer Board Meeting.
40 ABODE on the Go – See our first winner and entrants of our monthly contest.
46 On Site with ABODE – Take a closer look at one of the Honors Awards winning properties.
52 On the Scene – Photos from the NEXT Summer Social at Flight Club.
COLUMNS & MONTHLY UPDATES
7 President’s Corner – Let’s recognize and honor the lifeblood of our industry’s customer service.
8 Patron of the Month – Meet and support AAA Plumbers.
9 Legislative Update – More news from HAA’s Government Affairs Department and our Legislative Chair.
11 It’s The Law – More on Senate Bill 17.
14 Resident Relations – Learn more about a recent case mediated by the HAA Resident Relations Committee.
20 Calendar – HAA’s schedule of events for the coming months.
42 Go-Getters – Get buzzing with the Go-Getters.
46 The Ambassador ONE Society –Learn more about the HAA’s supplier network.
49 Welcome Mat – Find out about the newest HAA members.
50 Portfolio Changes and In the News – Property updates and industry news clips from our members.
54 Index of Advertisers – See the supplier members who support this publication.
55 Market Report – The latest area market numbers.
We welcome your comments. Email us at comm@haaonline.org
OFFICERS AND ASSOCIATION LEADERSHIP
RYAN TERRELL President-Elect
SHELLEY WATSON President
MONICA GRACIA Secretary/Treasurer
HOWARD BOOKSTAFF General Counsel
MELISSA FRIEND
Vice President at Large –West
PRODUCT SERVICE COUNCIL OFFICERS
DEBORAH DEROUEN, CAS President
Brandt Electrical, A/C & Heating
CASEY WATTS MORGAN CEO
BOARD OF DIRECTORS
Mack Armstrong
Julie Batche
Kristen Becker
John Boriack
Michelle Bridges
Kyle Brown
Elizabeth Castro Gray
Tina Cavaco
Terri Clifton
Michelle Croasmun
Deborah DeRouen
Derek DeVries
Scott Douglas
Gina Erwin
Tamara Foster
Melissa Friend
Diane Gilbert
Monica Gracia
Stephanie Graves
Billy Griffin
Manu Gupta
Karen Hefner
Clay Hicks
Deborah Holcombe
Crystal Jackson
Nathan Kelley
Debra Knight
Valerie Lacy
David Lindley
Betsy Marshall
Kristin McLaughlin
Joe Melton
Candis Mohr
Katy Myrick
David Nargang
Jenifer Paneral
Mark Park
Velissa Parmer
Michelle Pawelek
Kelly Robinson
Christy Rodriguez
Joey Rodriguez
Nikki Sekunda
Ingrid Shultz
Corri Smith
Blaise Spitaleri
Penny Sprang
Kelley Suess
Debbie Sulzer
Ryan Terrell
Lindsay Torres-Smith
Starla Turnbo
Richard Wall
Shelley Watson
Richard Whatcott
Tracie Yoder
DIRECTORS EMERITUS
Josh Allen
Ken Bohan
Gary Blumberg
Roger Camp
Kathy Clem
Jack Dinerstein
Jenard Gross
Darlene Guidry
Alison Hall
David Hargrove
Larry Hill
Hap Hunnicutt
Stacy Hunt
David Jones
Mel Kieke
Mike Koch
Dick LaMarche
Cesar Lima
Bruce McClenny
Tim Myers
P David Onanian
Jackie Rhone
John Ridgway
Kim Small
Eileen Subinsky
Steve Sweet
Kirk Tate
Suan Tinsley
H J Tollett, Jr.
Pat Tollett
Vic Vacek, Jr.
Beth Van Winkle
Tony Whitaker
Jerry Winograd
ADVISORY
DIRECTORS
Jeff Blevins
Karen Briggs Gwin
Emily Frost
Israel Garza
Pam Higdon
Sara Hinson
Jacob Kunath
Stacy Lastovica
Laura Lestus
Beth Levine
Cari Luetge
Kathy Motis
Carlos Neto
Arely Pena
Ryan Raser
Ruth Reyes
Jake Slosburg
VALERIE LACY
Vice President at Large –South
BLAISE SPITALERI, CAS Vice President Rasa Floors
CORRI SMITH
Vice President at Large –North
NIKKI SEKUNDA, CAS Secretary The Liberty Group
RICHARD WALL
Vice President at Large –East
DEBRA KNIGHT, CAS Treasurer Comm-Fit
GINA ERWIN
Immediate Past President
GENERAL COUNSEL
EMERITUS
Joe Bax
HONORARY
LIFE MEMBERS
Claude Arnold
Kenn Brown
Tina Cavaco
Terri Clifton
Kevin Fenn
Diane Gilbert
Anita Harrison
Dwayne Henson
Mike Koch
Merry Mount
Monette Reynolds
Sherry Stevenson
Kirk Tate
Suan Tinsley
Sonny Unverzagt
Del Walmsley
Nancé Wells
H.P. Paul Young
Jeanne Marie Zublin Dicks
PATRON MEMBERS
1968
Century A/C Supply
1978
Houston Planned Energy Systems
1982
Cotton Commercial USA Inc.
1984
AAA Plumbers
1985
Gemstar Construction Development
1986
Craven Carpet
1987
Dixie Interiors
1993
Hire Priority Staffing & Executive Search
1994
Camp Facility Services
1997
Apartments.com
1999
FSI Construction Inc.
2006
Lowe’s Pro Supply
JOSEPH RODRIGUEZ, CAS Immediate Past President Ameritex Movers
PRODUCT SERVICE COUNCIL MEMBERS
Grant Almquist, CAS, Texas Apartment Pool Services
Susan Alvarado, CAS, Redi Carpet Sales of Houston Ltd.
Chris Bell, CAS, Century A/C Supply
Marivel Bownds, CAS, Chadwell Supply
Tammy Broadway, CAS, American Fire Systems
Carina Bryars, Valet Living
Shaun Callaway, CAS, Earthworks
Brandon Coleman, CAS, Chadwell Supply
Neal Conant, CAS, Gemstar Construction
Sean Cunningham, CAS, Impact Property Solutions
Deborah DeRouen, CAS, Brandt Electrical, A/C & Heating
Xochitl Flores, Church Foundation & Pool Services
Giovanna Gone, CAS, Century A/C Supply
Dan James, CAS, Redevelopment Services
Debra Knight, CAS, Comm-Fit
Stephanie Krop, CAS, Emeritus, Poolsure
Liz Levins, CAS Emeritus, Gemstar Construction
Jim Martensen, CAS, Epic Multifamily Construction
Tracey Moore, CAS, Flooring Warehouse
Karen Nelsen, CAS, ALN Apartment Data
Arely Pena, CAS, The Liberty Group
Joseph Rodriguez, CAS, Ameritex Movers
Nikki Sekunda, CAS, The Liberty Group
Blaise Spitaleri, CAS, Rasa Floors
Ryan Weis, Crestmark Construction Services
ABODE
SEPTEMBER 2025 I VOLUME 48, ISSUE 9
Chief Executive Officer and Publisher
CASEY WATTS MORGAN, MPP cmorgan@haaonline.org
EDITORIAL AND DESIGN STAFF
Director of Publications and Design DEBORAH NIX dnix@haaonline.org
ADVERTISING
Vice President of Membership Development RANDA DICK, CAPS randa@haaonline.org
CONTRIBUTING STAFF
Chief Operating Officer AMANDA SHERBONDY, CAE asherbondy@haaonline.org
Chief Financial Officer TREY WIMBERLY, CPA twimberly@haaonline.org
Vice President of Education LAUREN RAGIN, CMP lragin@haaonline.org
Vice President of Facility Management/RCR TINA DEFIORE tdefiore@haaonline.org
Vice President of Government Affairs BEN MCPHAUL bmcphaul@haaonline.org
Events and Meetings Director KASAUNDRA WRIGHT kwright@haaonline.org
Director of Resident Relations MATILDE LUNA mluna@haaonline.org
Director of IT WILL ALFARO walfaro@haaonline.org
Government Affairs Manager ALEX CHADWELL achadwell@haaonline.org
Strategic Outreach Manager MORGAN WATERMAN mwaterman@haaonline.org
Member Services Coordinator BIANCA REYNA breyna@haaonline.org
Member Services Manager JAKKI POSADA jposada@haaonline.org
PRINTER TGI PRINTED www.tgiprinted.com
HOUSTON APARTMENT ASSOCIATION COMMITTEES
COMMITTEE CHAIR
Executive Shelley Watson
Nominating Gina Erwin
Fair Housing Howard Bookstaff
Ethics Michelle Pawelek
Finance Gary Blumberg
Past Presidents Council John Boriack
Legislative Ryan Terrell
Political Action Stacy Hunt
Golf Starla Turnbo
Century Club Debra Knight
Education Advisory Lindsay Torres-Smith
Michelle Bridges
Independent Rental
Owners Connection Alan Yu
NEXT Young Professionals Emily Frost
STAFF ADVISOR
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Casey Morgan
Alex Chadwell
Alex Chadwell
Alex Chadwell
Lauren Ragin
Lauren Ragin
Lauren Ragin Arely Pena
Leadership Development Kyle Brown
Community Outreach Melissa Friend
Product Service Council Deborah DeRouen
Expo Exhibitor Blaise Spitaleri
Membership Brandon Coleman
Amanda Sherbondy
Amanda Sherbondy
Amanda Sherbondy
Randa Dick
Randa Dick Karen Heffner
Ambassador ONE Society Tito Estrada
Randa Dick Karen Nelsen
Resident Relations A Jessica Wheeler
Resident Relations B Karah Carrillo
Resident Relations Appeals Darlene Guidry
HAF Chili Fundraiser Neal Conant
Matti Luna
Matti Luna
Matti Luna
Kasaundra Wright Ryan Weis
Honors Property Awards Beth Levine
Ruha Vohra
Kasaundra Wright
HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties.
ABODE, SEPTEMBER 2025, VOLUME 48, ISSUE 9
ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members. Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2025 by HAA.
Periodicals Postage Paid at Houston, Texas.
POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.
EXECUTIVE SUPPLIER MEMBERS
These companies have generously supported the Houston Apartment Association with their Executive membership
Please give them careful consideration, whenever possible, in your business.
1-Tom Plumber Houston
3BeeGuys Bee Removal
A+ Aquatic Services
AAA Staffing Ltd
Achilles Security Services LLC
ACT Security Group
Action Towing Inc
Action Window Coverings Inc
Adams Roofing
Adobe Floors Inc
Adventure Playground Systems Inc
Advocate Construction Inc
Affinity Waste Solutions
Air Express Construction and Plumbing
ALD Outdoors
Alexander-Rose Associates Inc
All American Mailboxes of Houston Inc
All Power Solutions
ALN Apartment Data
Ambassador Services LLC
American Builders Group LLC
American Fire Systems Inc
American Platinum Builders
Apartments Services Group
Apex Multifamily
AppFolio
ARC Glass LLC
ARR Commercial Services
& Sheet Metal
Artisent Floors
ASAP Personnel Inc
Asurety Dryer Vent & Fireplace
Inspections
Audio Images International Inc
B&G Construction
Bar-B-Clean Southwest Houston
Beacon Restoration Services
Belfor Property Restoration
Bend Construction
Bettencourt Tax Advisors LLC
Beyond Blue Pools
BGE Inc/aka Brown & Gay Engineers Inc
Binswanger Glass
BioClean
BioTechs Crime & Trauma
Scene Cleaning
Blakan Grey Media
Blue Marlin Maintenance Air Conditioning and Renovation
Blue Stream Fiber
BluSky Restoration Contractors
Brady Chapman Holland & Assoc
Brazos Commercial Roofing
Briggs Equipment
Brown & Brown Insurance
Services Inc
BSI
ByteTime Computing Inc
Cameras Onsite LLC
Cano Electric Inc
Capital Disaster Solutions
Catalyst Construction
Centex Construction
CEP Construction Services LLC
Chadwell Supply
Chesapeake Finishing
Childress Electric
ClaimsMate Adjusters
Classic Same Day Blinds
Code Red Security Systems PLLC
Commercial Fire Protection
Compactor Rentals of America
Contractors Inc
Core Distributing
Corey Construction Commercial & Multi-Family Roofing
CORT Furniture Rental
CoverAll Pests
CRE Business Solutions LLC
Crisis Care
Crossroads Insurance Recovery Advocates
Crowned Eagle Construction
CSC ServiceworksAppliance Warehouse
Cypress Landscaping & Irrigation Inc
D&G Quality Roofing Inc
DeNyse Companies
Designs by Holmes
Diamond Services LLC
DNM Contracting Inc
DoodyCalls
Double Oak Erosion
Dry Force Corp
DVF Company
ECC Exteriors
Eco-Blade
EDT Construction Services
EHEAT
Elite Roofing LLC
Emersyn Electrical Services LLC
Empire Fire and Safety
Encore Services TX
EnviroSmart Multifamily Pest Solutions
Epic Multifamily Construction
EPremium Insurance Agency
Exo Edge
Exterior Inspections
Extollo Construction
Ezee Fiber
Fantastic Floors
Featherston Sign Partners, LLC
Fiat Construction LLC
Fire Ant Professionals
Fire Reconstruction Inc
Flavor Finish Resurfacing
FlipLok
Floor Merchant
FSD Protection fun abounds
Gambit Construction
GM Cleaning Service Pro LLC
Go Painting of N. Houston
Go-Staff Inc
Golden Armor Security and Investigations LLC
GQ Landscaping
Grace Painting and Remodeling
Great American Business Products
Greater Houston Pool Management
Green City Security LLC
Green Garbology
Green Leaf Pro
Green Pride Landscaping
Greenlogic
Grindstone General Contracting
GSR Construction Group
H&R Operator Services Inc
Hakimo
Hallmark Hardwoods
Hamilton-Steele Outdoor Accents
Hive Technology
Hoover Slovacek LLP
Houston Cleaning Crew LLC
Houston Furniture Rental
Houston Granite Marble Center
Houston Home and Patio
Hut Services LLC
Hybrilux LLC
Ideal Parking Management
Infinity Power Partners
Innovative Recovery
Insurica
Interior Logic Group -
Property Services
J G Amador Construction
J National Contractors
J Turner Research
J&B Carpet Services
Johnstone Supply
Junk Shot and Doorstep Details of Houston
Kings III Emergency
Communications
Lanyard Construction Services
Laser Answering Service LLC
Leah McVeigh Design and Consulting
Lee & Barrier Builders LLC
Lift-Texas Construction
Lincoln Jacob Construction
Lithotech Printed Products/ Forms Center
Lopez Carpet Care & Painting
LP Building Solutions
Matrix Construction Services
Minol USA
Mohawk Industries
Montana Pavement Group LLC
Mueller Water Conditioning Inc
Multifamily Access Control
Nailed It Roofing Pros
Nationwide Energy Partners
NEI General Contracting
Nelson Painting and Construction LLC
New Generation Home Pro Inc
Norman Roofing and Construction
Northwest Construction Group
On Site Towing LLC
OnCall Patrol LLC dba
ParkingPass.Com
OneApp Guarantee
Optima General Contractor LLC
Pace Mechanical Services LLC
Parking Management Company/ PMC Towing
Partners
Paul Davis Restoration of Greater Houston
Penco Access Control LLC dba
Penco Gate and Fence
Platinum Pool and Spa LLC
PooPrints
Power Services of Texas
Precision Appliance Leasing
Precision Safe Sidewalks LLC
Premier Protective Security
Premium Improvements
Pro-Tex Contracting Group LLC
Professional Resurface LLC
Properteese
Pura Flo Corporation
Quality Construction Concepts
Qwikkit
R&L Global Inc
R4 Solutions
RAM Construction
Ram Jack Foundation Solutions
Ready 2 Respond
Real Floors Inc
Redevelopment Services
Redux Construction
Reliable Roofing of Texas Inc
Reliant
RENCON LLC
Renova Appliance Center LTD
Renova One
Rent.
Resident IQ
REVS (Refuel Electric
Vehicle Solutions)
Richmond & Associates
Landscaping
Riverway Title
Robles Roofing & More LLC
Roe General Contractors
Roof Top Innovations
Rose Paving
Roto-Rooter Services Co
Royalty Landscape
SafeRent Solutions
Sayan Renovations & Construction
Score Construction & Remodeling
SEAL Security Solutions LLC
Secure Insurance
ServiceMaster Recovery Management
Servpro Friendswood Pearland
Servpro Team Shaw
Sherwin Williams
Sign-Ups & Banners
Signal of Houston
Southern Star Building LLC
Spartan Fire Protection
Spire Roofing Solutions
SSC Glass LLC
Stealth Renovations
Steward Trash Valet Service
Stormwater Professionals Group
Strata Roofing and Construction LLC
Strickland Law Firm PLLC
STX Roofing
Superscapes Landscape and Irrigation
Surface Experts
Surface Experts of Katy/ West Houston
Swain & Baldwin Insurance & Risk Management
Tejas Softwash
Tex-Air Filters
Tex-Star A&I
Texan Landscaping Rivera
Texas Apartment Pool Services
Texas Concrete Professional Company
Texas Southwest Floors Inc
Texas Window Cleaning Co Inc
Texstar Construction LLC
TextByChoice
The Apartments Concierge
The Katy Plumbing Company
The Legends Group LLC
The Liberty Group
The Phoenix Staffing
The Window Source of Houston
Tidal Electrical Services Inc
Tillman Roofing Inc
Top Choice Roofing & Restoration GC
Tower Steel Services
Trash Butler
Trash Concierge Houston
Tree Care USA LLC
Tri County Specialties LLC
TurboPass
Two Brothers Foundation Repair
TX Hydrojet
United Protective Services
Urban Design Constructors
Urban Outreach, Inc
Urban Value Corner Store
Valet Living
Webb Pest Control
Westpark Communications
Whitman's Contracting and Roofing
Woodforest Acceptance Solutions
WorldVue
XTRM Restoration
XXL Construction Inc
Yellowstone Landscape
Letter from the President By
SHELLEY WATSON
OUR HONORS COVERAGE CONTINUES WITH THE HEART OF OUR COMMUNITIES, OUR MAINTENANCE PROFESSIONALS AND THE SUPPLIERS WHO SUPPORT US ALL.
Last month, Part 1 of our coverage of my favorite event, the 2025 Honors Awards, focused on management professionals. Now, in Part 2, meet our maintenance and supplier honorees.
It’s our maintenance teams who work every day to make sure our residents are happy, healthy and comfortable in their apartment homes, and our suppliers who work to make sure we are all supported in providing those homes. They are both an essential element of our industry. This month is dedicated to thanking and honoring them, along with our Go-Getter of the Year Paola Rodriguez, who goes above and beyond in recruiting and supporting new members of HAA’s multifamily community. See our profiles starting on Page 32 and please make sure to congratulate all of our honorees when you see them at our upcoming events.
Hit the Green and Help Raise some Green for the HAA PAC
Speaking of upcoming events – Want to take a swing at good governance for multifamily and have a fun day on the links? Join us for the 46th annual HAA Bill Dinerstein Memorial Golf Tournament benefiting the HAA Political Action Committee on September 29 at Sugar Creek Country Club. Your registration fee includes everything – golf fees, breakfast, lunch and beverages during play – all thanks to our many generous sponsors. See Page 23 for their names and all the details on this great event. Shotgun start is at 9 a.m. and tournament prizes will be awarded for 1st, 2nd and 3rd place, net scores. Prizes will also be awarded for closest to the pin and longest drive. And best of all, tournament winners and sponsors will be recognized right here in the ABODE Magazine.
Because this registration fee is also a contribution to the HAA PAC, payment must be made by personal credit card via this link: https://haa.wufoo.com/forms/2025-dinerstein-memorial-golf-tournament Please note this event is open to sponsors and players only, no spectators. So, register now, it will sell out. More details are also available at www.haaonline.org/events. See you on the course!
Cool Games and Hot Flames!
October is almost here (yay Fall!) and one of HAA’s most popular events, the family-friendly Houston Apartment Foundation Chili Fest Fundraiser. Want to get cooking? Want to win best chili or best booth? Want to taste it all? It’s time to spice it up! This year’s theme is “Board Games and Chili Flames” so get those creative juices flowing. Not only will we get cooking, the Hot Sauce Challenge returns for its second year and – look out – there’s going to be some pie-flying fun! See Page 1 for all the details.
I can’t wait to see you at all of our upcoming events! “Keep on Trucking” HAA!
These companies have generously supported the Houston Apartment Association with their Exclusive membership. Please give them careful consideration, whenever possible, in your business.
This
Month's
Houston Planned Energy Systems HAA Member since 1978
Cotton Commercial USA Inc. HAA Member since 1982
Hire Priority Staffing & Executive Search HAA Member since 1993
Lowe’s Pro Supply HAA Member since 2006
Craven Carpet HAA Member since 1986
Camp Facilty Services HAA Member since 1994
Exclusive Supplier Member
Member since 1997
Gemstar Construction Development Inc. HAA Member since 1985
AAA Plumbers HAA Member since 1984
FSI Construction Inc. HAA Member since 1999
Dixie Interiors HAA Member since 1987
Century A/C Supply HAA Member since 1968
By RYAN TERRELL, HAA
Chair, with BEN MCPHAUL, Vice President
INTERACTING WITH ICE
A refresher and info from NAA.
HAA’S GENERAL COUNSEL
Howard Bookstaff, published an article in March 2025 regarding interacting with ICE at your property. Given that this has been a persistent issue, HAA thought it would be helpful to provide a refresher from his article as well as provide additional resources published by the National Apartment Association.
Please note that this document is not a substitute for legal or operational advice, and HAA recommends contacting qualified legal counsel regarding ICE enforcement activities specific to your properties.
What if ICE agents (Immigration Customs Enforcement) come to my property and ask for information regarding a resident?
You should adopt a policy on how to respond to law enforcement when information is requested. If your policy is to require that law enforcement have an appropriate subpoena, warrant, or other enforcement document before information is provided, follow your policy.
If a resident is removed from my community, what is the status of the resident’s lease?
The answer to this question depends on what is stated in the lease. However, if a TAA lease is used, the status of the lease is unchanged by the resident’s removal. If the resident is the only occupant, and the resident fails to comply with the lease (by failing to pay the next month’s rent), the
eviction process will allow you to regain possession of your unit. If the resident has a co-resident that also signed the lease, pursuant to paragraph 22 of the lease, each resident is jointly and severally liable for all lease obligations. In other words, even if one resident vacates the unit, absent any other agreement between you and the residents that signed the lease, both residents remain fully responsible for all lease obligations.
For more information, you can also view the NAA website, where additional resources can be found: www.naahq.org/news/member-resource-update-immigration-enforcement-andrental-housing
Harris County Fee Increases
Earlier this summer, HAA worked with the Houston Real Estate Council (HREC) and the Greater Houston Builders Association to weigh in on a proposed fee increase by Harris County for single family, multi-family, industrial, and commercial permitting.
At the time of print, Harris County Commissioners Court was scheduled to vote on this proposal on August 26th.
In the proposal, the Harris County Engineering Department requested Commissioners Court to direct the funds from new permitting fees to increase personnel for the Permit Department. They estimate needing a total of 30 additional staff members over the next three years.
HAA plans to send a letter to Commissioners Court with our comments and suggestions ahead of their August 26th meeting.
Texas Legislature First Special Session
The Texas Legislature recently concluded their first Special Session. Items on the agenda included flood emergency systems and communications, congressional redistricting and reducing property taxes, among other things. The first session was adjourned on Friday, August 15th, and Governor Abbott immediately called the Legislators back for a second Special Session.
No bills passed or were signed by Governor Abbott from this first special session due to a lack of quorum. State House Democrats left the State to deny the Republican majority a quorum, limiting the work that could be accomplished. Democrat legislators took a major point of contention with Republican plans to redraw the Congressional maps, attempting to add more Republican leaning seats in Congress.
Governor Abbott has said he will continue to call Special Sessions until the agenda items he laid out are passed.
If you have a regulatory problem or question, call the HAA main line at 713595-0300 and ask for Government Affairs. If a particular code requirement or issue concerns you, let us know by emailing bmcphaul@haaonline.org.
The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association, a non-profit trade association representing the area apartment industry. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being. The HAAPAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. You can participate in the HAAPAC on several levels.
For more on HAAPAC, visit www.haaonline.org/haapac
SENATE BILL 17
Texas prohibits certain individuals from leasing property.
LAST MONTH, HAA reported on the passage of Senate Bill 17 which restricts certain individuals from purchasing or acquiring an interest in real property, including a leasehold interest if the duration of the interest is one year or more. This new law has received a lot of attention and has raised questions with respect to how it might affect the apartment industry. Let’s do a deeper dive into this new law.
What conduct is prohibited by the new law?
The following may not purchase or otherwise acquire an interest in real property in Texas:
• A governmental entity of a “designated country”.
• A company or organization that is: (i) headquartered in a “designated country”; (ii) directly or indirectly held or controlled by the government of a “designated country”; (iii) owned by or the majority of stock or other ownership interest of which is held or controlled by certain individuals domiciled or citizens of a “designated country”; or (iv) designated by the governor of Texas under the new law.
• A company or organization that is owned by or the majority of stock or other ownership in-
terest of which is held or controlled by certain companies or organizations affiliated with a “designated country”.
• An individual who: (i) with certain exceptions, is domiciled in a “designated country”; (ii) is a citizen of a “designated country” who is domiciled outside of the U.S. in a country other than a “designated country” and for which the individual has not completed the naturalization process for becoming a citizen of that country; (iii) a citizen of a designated country who is unlawfully present in the U.S.; (iv) is a citizen of a country other than the U.S. and acting as an agent or on behalf of a designated country; or (v) is a member of the ruling political party or any subdivision of the ruling political party in a designated country. What is a “designated country”?
This new law has received a lot of attention and has raised questions with respect to how it might affect the apartment industry. Let’s do a deeper dive into this new law.
to federal law or a country designated by the governor of Texas under the new law. Currently, the “designated countries” are China, Russia, Iran and North Korea.
What does “domiciled” mean?
“Domiciled” means having established a place as an individual’s true, fixed, and permanent home and principal residence to which the individual intends to return whenever absent.
Are any transfers of property exempt under the new law?
A “designated country” means a country identified by the U.S. Director of National Intelligence as a country that poses a risk to the national security of the U.S. in at least one of the three recent Annual Threat Assessments of the U.S. Intelligence Community issued pursuant
Yes. The new law does not apply to:
• an individual who is a citizen or lawful permanent resident of the U.S.;
• a company or organization that is owned by or under the control of one or more individuals who are citizens or lawful permanent residents
of the U.S. and not otherwise described as being covered by the law; or
• a leasehold interest in land or improvements constructed on a leasehold if the duration of the interest is less than one year.
How does the new law affect the apartment industry?
Since the exemption applying to leasehold interest is with respect to leases that are less than one year, most apartment leases would not be exempt.
The new law prohibits individuals from leasing if they:
• are domiciled in a designated country; or
• are citizens of a designated country who are domiciled outside of the U.S. in a country other than a designated country and for which the individual has not completed the naturalization process for becoming a citizen of that country; or
• are citizens of a designated country who are unlawfully present in the U.S.
Consequently, if an applicant fits one of these categories, they would be prohibited from leasing a unit for one year or more.
How will the new law be enforced?
The attorney general is required to establish
procedures to examine purchases or acquisitions of an interest in property and determine whether an investigation of a possible violation of the new law is warranted.
If the attorney general determines that the investigation of a purchase or acquisition of an interest in property is warranted, the attorney general will conduct an investigation and determine whether a violation has occurred. The attorney general is authorized to bring an action against property to enforce the new law in a district court and may refer the matter to the local, state, or federal law enforcement agency.
Is a sale of property void if it is made in violation of the new law?
No. A purchase or acquisition of an interest in property in violation of the new law is not void because of the violation, and the validity or enforceability by any person of a purchase contract for or the conveyance of an interest in property is not otherwise affected by the violation.
What can be done if an acquisition is made in violation of this new law?
If a district court finds that the property subject to an action brought under the new law was purchased or an interest in property was other-
wise acquired in violation of the new law, the court is required to enter an order divesting the individual’s or entity’s interest in the property through sale, termination of the leasehold, or other disposition of the interest.
Proceeds from the sale or other disposition of an interest in property under the order is required to be applied first to satisfy any existing liens on the property and then to pay the reasonable costs incurred by the state in enforcing the new law. The remaining proceeds will be remitted to the individual or entity that purchased or otherwise acquired the interest in violation of the law.
The new law can be complicated and how the law will be applied to the apartment industry is not yet clear. As the attorney general establishes procedures to enforce the law, the apartment industry will learn how to adapt to the new law.
Want
more Howard? He’s online! Visit the ABODE online archives at http://issuu.com/haa_abode for past issues of ABODE and “It’s the Law“ columns.
PAIN AND SUFFERING
A resident makes unfounded claims and demands restitution from management.
A RESIDENT FILED a complaint with HAA seeking return of monies paid, as well as triple damages for duress, suffering and hardship. The resident stated that her apartment was not ready for move-in because the condition of the unit was poor, and she had not agreed to the location. Enclosed was a copy of the move-in condition form. Pictures were also provided.
Management’s Response
Management responded to HAA with the following explanation: Management stated that the resident came into the office looking to lease an apartment on August 13 and was shown a model by a leasing professional. At the time, the special offered was a $311.50
total move-in for the remainder of August (with approved credit). The resident stated that she would like a renovated unit near the pool and was informed that a unit was available in close proximity, but not facing the pool.
The resident applied for a move-in date of August 15 and informed the leasing consultant of a recent broken lease (the previous year) and was advised that she might be approved with the requirement of a higher deposit. Upon reviewing the completed application and background check, the resident was informed on August 14 that she would be approved with a $300 security deposit plus a surety deposit in the amount of $175 due to the broken lease. She stated that
day that she would not be able to move in due to the amount of money required.
The resident called back later and explained her financial situation, and management made an agreement with her that she could pay a portion of her deposit upon move-in and the remainder with the following month’s rent. She called several times over the next two weeks and changed her move-in dates to fit with her ability to pay the required amounts.
The resident moved in on August 25 after paying $175 and agreed to pay the $300 deposit by September 3. The day she moved in, she was running late from work, and management stayed an extra 30 minutes after / Continued Page 17
closing to wait for her so she could move in that night. She signed and paid the amounts agreed and took her keys and was shown the location of the unit. She was instructed to complete her move-in checklist and turn it in the next day since it was after hours and told that any minor issues she found would be tended to the next morning by maintenance.
On August 27, the resident came into the office and stated that she had spoken to some people at the mailbox who told her that the property had bad plumbing and mold issues. She then stated that she wanted out of her lease and was turning in keys and wanted all monies returned. She stated that she did not see any of those problems in her apartment but wanted to leave before it happened to her. She was informed that this was not a valid reason to terminate the lease. She began to get upset and said there were roaches and animal feces and that the apartment smelt of urine. Management asked to accompany her to the apartment to inspect and she refused, leaving her keys, a note and the move-in inspection list.
Management inspected the apartment and informed the resident that the carpet and padding had been replaced prior to her move-in and that there were no apparent feces, urine smell or roaches. Several attempts were made to contact the resident, and when she was reached she was asked to come back to the office and show management what exactly she was referring to, but she refused.
During the first week of September, the resident went into the office yelling and demanding three times the amount of money she had paid
and threatened to get an attorney. She left after being informed she would not receive a refund and that her apartment had been leased. Management believed the resident was charged accordingly. Enclosed were copies of the lease, application, move-in condition form and final account statement.
The Committee’s Decision
The committee decided in favor of management with an adjustment made. The committee noted that the lease states a security deposit of $300, which was not noted on the final account statement. After the deposit is applied and charges justified, the resident owes the property $1,621.96. The resident may wish to pursue this complaint in small claims court.
The HAA Resident Relations Committees provide an impartial review of resident complaints using the documentation provided by both the resident and management. When the committee finds in favor of the resident, HAA appreciates a direct response from the property to the resident within two weeks and a copy of the payment sent to HAA for our records. When the committee finds in favor of the resident, management may file an appeal. When the committee finds in favor of the management owner, the decision is final. If you are a manager with a resident issue, call HAA at 713-595-0300 for direct assistance.
On the Scene with HAA
It’s the Law Breakfast
Tuesday, July 15 at the HAF Dinerstein Reed Prokop Education Center
Sponsored by Precision Appliance Leasing and TiCon Texas Construction Services
HAA General Counsel Howard Bookstaff presented an “It’s the Law” breakfast covering “2025 Legislature Acts!” For more photos, visit the photo galleries at www.haaonline.org and see Page 11 for more from Howard.
SEPTEMBER
1
HAA Offices Closed
Monday, September 1
The HAA Offices will be closed in observance of Labor Day.
3
NEXT Professional Development Breakfast
Wednesday, September 3
8:30 a.m. to 10 a.m.
This niche group within HAA is dedicated to the networking and professional development needs of HAA members aged 39 and under. Network with your peers at this lowcost educational breakfast. Eligible for 1 CEC.
Sponsored by GoPainting of Bayou City and Ideal Parking Management
New Supplier Orientation
Wednesday, September 3
10 a.m. to 11 a.m. Via Zoom
All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.
Ambassador ONE Society
Wednesday, September 3
3:30 p.m. to 5:30 p.m.
Kirby Ice House Memorial Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only. Email members@haaonline.org for details.
10
Resident Relations Committee A Meeting
Wednesday, September 10
2 p.m. to 4 p.m.
Closed committee meeting Via Zoom
11
ACES Luncheon
Thursday, September 11
11 a.m. to 1:30 p.m.
ACES (Apartment Community Executives and Supervisors) is an exclusive special interest group at HAA for management executives. Lunches are hosted at venues around town and feature a visiting speaker. This luncheon will feature Mindy Price, Inside The Why, presenting “Leadership Isn't Just About Where You're Going ... It's About WHY It Matters: A real-talk session for leaders who want to build something that lasts. Contact education@haaonline.org for details. Sponsored by Apartments.com and Chadwell Supply
Go-Getter Meet & Greet
Thursday, September 11
4 p.m. to 6 p.m. Cottonwood Reignite your involvement and join the Go-Getter Club! You can help strengthen your association with new members and increase engagement. New & prospective members are welcome to attend to meet current members to build their network and build lasting connections.
Sponsored by Redevelopment Services and Velocity Services Group
16-17
Leasing 101
Tuesday, September 16 through Wednesday, September 17
8:30 a.m. to 5 p.m. on Tuesday 8:30 a.m. to Noon on Wednesday From Fair Housing and the TAA lease paperwork, to today’s terminology and techniques, the industry’s most seasoned and dynamic instructors are on hand to educate students on the boundless potential that awaits those who choose the apartment management industry as their career.
23-24
Certified Pool Operator Course (CPO) in Spanish
Tuesday, September 23 through Wednesday, September 24
8:30 a.m. to 5 p.m.
The Certified Pool Operator certification is a 5-year national certification issued by the Pool and Hot Tub Alliance (PHTA) and is required by the state of Texas.
Sponsored by Century A/C Supply 24
Avenues: Maintenance Blvd- - 2
Wednesday, September 24
8:30 a.m. to Noon
The Avenues series of seminars features nationally-acclaimed speakers within the multifamily industry covering topics geared toward every level of multifamily professional. This program counts for 3 CECs.
See Page 22 for details.
Sponsored by Camp Facility Services
25
HAA Board Meeting
Thursday, September 25
4 p.m. to 6 p.m.
Sponsored by Redevelopment Services
29
Featured Event: 2025 Bill Dinerstein Memorial Golf Tournament
Monday, September 29
7 a.m. to 3 p.m.
Sugar Creek Country Club
Join HAA for our annual tournament raising funds to support the HAA Political Action Committee. For details, see Page 23 and visit www.haaonline.org/events or contact govaffairs@haaonline.org.
30
Excel 102: Intermediate Tuesday, September 30 8:30 a.m. to Noon.
Join speaker Julie Hartman, B2G Victory, and go beyond the basics and master Microsoft Excel and many of its powerful features. This program counts for 3 CECs. Sponsored by AAA Plumbers
UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room. Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.
OCTOBER
1
New Supplier Orientation
Wednesday, October 1
10 a.m. to 11 a.m. Via Zoom
All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.
Ambassador ONE Society
Wednesday, October 1
3:30 p.m. to 5:30 p.m.
Kirby Ice House Memorial Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners. Supplier members only. Email members@haaonline.org for details.
2, 9, 16, 23, 30
CAMT: Certificate for Apartment Maintenance Technicians Course
October 2, 9, 16, 23, 30
8:30 a.m. to 5 p.m.
The CAMT program furthers the technical, business and personal development skills of today’s multifamily maintenance technician, resulting in improved on-the-job performance and a heightened awareness of customer service and responsibility. Visit www.haaonline.org/events for more information.
Sponsored by AAA Plumbers, Epic Multifamily Construction, Ferguson Facilities Supply, Foundation Specialists and Sherwin Williams
7,
14, 21, 28
CALP: Certified Apartment Leasing
Professional Course
October 7, 14, 21, 28
8:30 a.m. to 5 p.m.
The CALP program Enhances the skills of the apartment leasing professional, resulting in betterinformed, highly professional individuals with increased lease activity and improved resident relations. Visit www.haaonline.org/events for more information.
Sponsored by Precision Appliance Leasing and Tidal Electrical Services
8
HAA PAC Luncheon
Wednesday, October 8
11 a.m. to 1:30 p.m.
For details, contact govaffairs@haaonline.org.
Resident Relations Committee B Meeting
Wednesday, October 8
2 p.m. to 4 p.m. Closed committee meeting Via Zoom
13
HAA Offices Closed
Monday, October 13
The HAA Offices will be closed in observance of Columbus Day and Indigenous Peoples Day.
15
Avenues: Leadership Lane - 3 Wednesday, October 15 8:30 a.m. to Noon
The Avenues series of seminars features nationally-acclaimed speakers within the multifamily industry covering topics geared toward every level of multifamily professional. This program counts for 3 CECs. See Page 22 for details.
Sponsored by Best Plumbing
25
Featured Event: 2025 HAF Chili Fest: Board Games & Chili Flames Saturday, October 25 11 a.m. to 4 p.m.
Humble Civic Center Arena 8233 Will Clayton Pkwy Humble, TX 77338
Join us as we bring the heat at the 34th annual HAF Chili Fest!
See Page 17 for details and sponsors.
30
HAA Membership 101 Thursday, October 30 12:30 p.m. to 1:30 p.m. Via Zoom
Whether you work at the corporate office or on-site, this helpful webinar is for all HAA management members and their teams. This presentation will review all HAA benefits available to get engaged and involved. Whether you're new to HAA or have been around and want to get more involved, learn something about HAA that will help you enhance your career.
2025 HAF Chili Fest
Saturday, October 25
11 a.m. to 4 p.m. Humble Civic Center Arena
See Page 1 and visit www.haaonline.org for details!
Discover the Ultimate Roadmap to Success with new speakers for 2025
What is Avenues?
A series of seminars presenting nationally-acclaimed speakers who are experts in their fields, with sessions for every level of multifamily professional.
How can I attend?
We offer two subscription options:
• Annual Property Subscription
• based on the number of units.
• Annual Individual Subscription You can also register for each individual session.
What does this get me?
Once you sign up, you receive access to 13 education sessions throughout the year. All you need to do is respond to the reminder email to confirm attendance.
Pricing:
Property Subscription:
• Fewer than 200 units: $210/annually
• 201-350 units: $410/annually
• More than 351 units: $510/annually
Individual Subscription:
• Corporate or Suppier Individual: $210/annually
• Individual sessions: $60/person Three (3) CEC credits awarded per session.
View the series schedule and register online at www.haaonline.org Contact the HAA Education Department at education@haaonline.org
Bill Dinerstein Memorial Golf Tournament
Check-in opens at 7:30 a.m. with a breakfast buffet. Shotgun start at 9 a.m.
Lunch and awards will be presented at approximately 1:45 p.m.
$800 for team of four
Tournament prizes awarded for 1st, 2nd and 3rd place, net scores.
To have your team score counted, you must have at least two owner/management per team. Prizes for closest to pin and longest drive.
Registration fee includes golf fees, breakfast, lunch, and beverages during play. The registration fee is also a contribution to the HAA PAC, and therefore must be personal, not corporate. Payment must be made by personal credit card via the link below. HAA is prohibited from accepting corporate contributions for PAC events. All tournament winners and sponsors will be recognized in the ABODE Magazine.
*Please note this event is open to sponsors and players only, no spectators.
On the Scene
HAA “Glow Bowl” Bowling Tournament
Friday, July 18 at Copperfield Bowl Award sponsored by Valet Living
Lunch sponsored by Core Distributing and Ferguson Facility Supply
VPAL Team sponsored by Blue Stream Fiber
HAA members glowed bright for the 2025 tournament.
Tournament Winners:
1st Place – Greystar
2nd Place - Better World Properties
3rd Place - Chadwell Supply
Male MVP - Gerald Jones, GO Plumbing Services
Female MVP - Damona Richards, Greystar
Costume Contest Winners:
Best Female Costume - Terri Clifton, Better World
Best Male Costume – Michael Knight, Better World Best Team Costume - Sherwin Williams
For more photos, see www.haaonline.org
HAA “Glow Bowl” Bowling Tournament
“Glow Bowl” Bowling Tournament
The Best of the Best On-site Maintenance
The HAA Honors Awards recognizes members for their commitment to their communities and the apartment industry. Here are the 2025 Houston Apartment Association Honors Award recipients for winning service.
Maintenance Supervisor (Multiple Properties) of the Year
Humberto Rios, Q10 Property Advisors
Humberto Rios is Maintenance Supervisor for Q10 Property Advisors and has 15 years of experience in the multifamily industry and has been with Q10 for five years. He oversees maintenance for 20 properties with a total 3,500 units.
Humberto leads the regional maintenance team and has taken over all habitability issues, navigating city issues, coordinating all contractors, timing and pricing. He is Q10’s expert on gates, elevators, boilers, and HVAC. He does everything with a smile and has been hosting quarterly maintenance training sessions for the teams - even implementing surveys for his team in English and Spanish. And if that work load was not enough, he also fills in for maintenance leads that are out for vacation, even working on-call for weeks at a time.
Humberto has a great reputation with his peers, suppliers and with others in the industry. He has promoted 15 people since he has been with Q10, mentoring them along the way and he recruits new staff. Humberto has recruited nine people to work for Q10 and is one of their biggest cheerleaders. The company leadership can't say enough about not only his hard work, but his attitude. He is Stephanie Graves’ go-to for all her maintenance classes and was coteacher with her at the CAM Maintenance Session in March 2025.
Humberto was named Q10’s Maintenance of the Year, is a Certified Pool Operator and holds his EPA and HVAC Certifications. He is also active in his church’s Kids ClubBilingual Group for ESL Kids. Congratulations, Humberto!
Maintenance Supervisor (Single Property) of the Year
Jason Moore, Summit Property Management
Jason Moore is Maintenance Supervisor for the 232 unit Pines on Spring Rain and the 308 unit The Cove. He has been working in the industry for 34 years and with Summit for two years.
Jason has been a strong asset to Summit since he started in 2023 at The Pines at Spring Rain. This community had very involved investors and Jason conformed to the strict deadlines and higher expectations. He successfully helped complete renovations at that community and maintained it according to investor standards with only one other maintenance person.
He transferred to The Cove, a challenging property that required entire roof replacements and foundation repairs on five buildings. The foundation repairs were a challenge as nearly 40 residents were transfered to new apartments and their renovated units post repairs, all while maintaining the normal turns and work orders for the rest of the community. Jason successfully led his team of two and completed all makereadies by the required deadline.
Jason resides at a sister property and will help with anything needed. In March 2024 there was a fire at that community and Jason was one of the first people on-site. On January 1, there was another fire and the service manager was on vacation and the manager was new. Jason took over, communicated with the team and fire department. He stayed for hours until everything was settled. He even came in afterwards to help resident gain access to their items.
Jason volunteers with Habitat for Humanity where he helped build a home in Galveston.
Congratulations, Jason!
Regional Maintenance Supervisor (Multiple Properties) of the Year
Courtney Hill, Summit Propery Management
Courtney Hill is Regional Maintenance Supervisor for 20 communities in Houston for Summit Property Management. She has more than 30 years of experience in the industry and has been with Summit for more than a year.
Courtney joined Summit in late 2023 and went straight to work on improving maintenance operations. She oversaw 20 different communities all at different stages of renovations. She helped with the acquisitions of two communities and the depositions of two others. She is very knowledgeable and shares that knowledge with her team. She made sure everyone was up to date with all the changes with HVAC refrigerants. Courtney ensured all service managers were trained to deal with the changes and stayed current with city and county policies and requirements. She partnered with Century A/C, where they provided manager training on HVAC Refrigerants helping to bridge the gap between office and maintenance. She implemented regular trainings and calls with the entire company and ensured that each property had a CPO by enrolling them in classes.
Being a female in a male dominated sector, Courtney outshines everyone with her knowledge and leadership abilities. She values training and developing her team members and has worked to unite all the service managers.
Courtney serves on the HAA Education Advisory Committee is a CPO-Certified Pool Operator. Courtney also works in the community and donates her time to assisting single moms with maintenance assistance.
Congratulations, Courtney!
Lead Maintenance Technician of the Year
Ricardo Garay, Stonemark Management Company
Ricardo Garay is the Lead Maintenance Techncian for Stonemark Management Company’s Cantera at Towne Lake, a 15-yearold property with 366 units. Ricardo has been a part of the multifamily industry for eight years and has been with Stonemark for three years.
Ricardo is a vital part of his maintenance team and knows everything that there is to know about his property, always going above and beyond to ensure that the property looks its best at all times. He jumps in to help all of his co-workers when they need assistance, as well as helps at other sister communities with anything that is needed. Stonemark never receives callbacks on any of his work orders, and many residents request Ricardo to come when they need assistance. He displays a professional demeanor at all times and his supervisor stated he is “by far the best maintenance tech that I have ever had the pleasure of having on my team.”
Ricardo has received nearly perfect scores on all of his company required classes, and there are approximately 40 to 50 required yearly. He is extremely knowledgeable in his field and his apartment community.
Ricardo was named Stonemark’s Maintenance Technician of the Year 2023, holds his CAMT credential and is HVAC/EPA certified.
Ricardo is also very dedicated to his church and family. He and his family have very strong Catholic beliefs, and he and his wife volunteer with a clothing drive every year, which helps many families in need.
Congratulations, Ricardo!
On-Site Maintenance Support
of the Year
Freddie Sanchez, Quarterra
Freddie Sanchez is Maintenance Support for Quarterra’s Taylor Heights, a five-year-old community with 363 units. He has been in the industry for eight years and with Quarterra for four years.
Freddie is the gold standard in groundskeeping and property maintenance, earning recognition at the highest levels of leadership for his exceptional work. As the Quarterra 2023 Groundskeeper of the Year and 2022 Finalist, he takes immense pride in ensuring Taylor Heights remains an immaculate, welcoming community that enhances resident satisfaction and leasing success. Beyond his own property, Freddie has played a key role in training new groundskeepers, instilling best practices and a commitment to excellence across the company. His expertise is so valued that he has been called upon to assist at other properties, reinforcing his reputation as a go-to leader in his field. Freddie doesn’t just maintain the property – he elevates it, ensuring first impressions are flawless and maintenance issues are proactively addressed. Freddie is dedicated to excellence in property maintenance, continuously expanding his knowledge through hands-on experience and professional training. He stays up to date on safety compliance, preventative maintenance, and operational best practices
Freddie is a CPO-Certified Pool Operator, and holds his Safety and Fire Hazards Certification. Freddie is also passionate about giving back, volunteering with the Houston Food Bank and Big Brothers Big Sisters to support his community and mentor youth.
Congratulations, Freddie!
Best Go-Getter of the Year
Paola Rodriguez, Foresight Asset Management
Paola Rodriguez is a District Manager for Foresight Asset Management and HAA’s top recruiter for the past year and one of our top Go-Getters this year. She has recruited 11 members for HAA. We spoke with her during the Honors Award presentations on how she became a Go-Getter.
“I always wanted to be more involved in the association and this was kind of my way to break in, going out and recruiting, talking with potential members and telling them about how great an association HAA is, that it’s one of the largest in the world. I became a passionate recruiter. I have that enthusiasm for – and belief in – being a part of the Houston Apartment Association and I want to bring that enthusiasm to everybody.”
“I’m just very honored to receive this award and I’m always telling people to join the association. It’s just has so many benefits that a lot of people don’t know about and I’m just glad I can bring in new members and I’m happy to share everything that I can with them.”
Congratulations, Paola!
The Best of the Best Suppliers
Here are the 2025 Houston Apartment Association Honors Award recipients for supplier service.
Nikki Sekunda, The Liberty Group
Nikki Sekunda is Executive Recruiter for The Liberty Group. She has been with Liberty for more than 9 years and in the multifamily industry for 14 years. She joined their executive search team in 2016.
Nikki started her career with Liberty on their national team and was responsible for opening new offices. Within one year she opened offices in Tampa, Kansas City, Indianapolis, Atlanta, Phoenix and Denver.
Nikki holds her CAS designation and is a graduate of the HAA Leadership Lyceum. Nikki was also one of HAA’s 40 under Forty in 2022 and was asked to captain an Ambassador’s team for 2023.
She received recognition for recruiting the most people to join the Texas Apartment Association’s Day at the Capitol in 2018 and won a trip to NAA Apartmentalize in Denver. In 2019 and 2020 she was co-chair for the HAA NEXT Young Professionals Committee, became a member of the HAA Board of Directors and received the 2019 HAA’s Presidents Award.
During her time as NEXT co-chair, she helped raise more than $15,000 dollars for Goodwill’s CAMT program and alone raised more than $7,000 in giveaway donations for
Rising Star Supplier of the Year
NEXT’s Casino Night. She was instrumental in helping restructure the NEXT Committee when she was co-chair.
She wrote an article for the July 2022 ABODE titled “Hire Green, Then Help Them Grow.”
She currently serves on NEXT, Education, Community Outreach, PAC, 2023 Lyceum Selection and Expo committees. She is an active member of the careers focus group on the Education Committee. Nikki was also part of the special task force that went through applications for 2023 TAA’s education sessions.
Nikki was selected to join the Product Service Council in 2020 and was elected in 2023 as treasurer of the Council and was Century Club Chair for 2024. She now serves as secretary for the PSC. Nikki also served on a special task force for NAA regarding CAS efforts. She currently serves on the TAA NEXT Gen committee since 2019.
Nikki’s charity work includes supporting the Houston Food Bank, Gulf Coast Regional Blood Center, Foundation for Austism Care and True Knight Academy, a special education school.
Congratulations, Nikki!
Victoria Sepulveda, The Liberty Group
Victoria Sepulveda is a Sales Executive with The Liberty Group.
She started her multifamily career on the management side with Mosaic Residential then moved over to the suppliers side with GreenLogic before joining The Liberty Group.
Victoria is an active HAA volunteer and is a member of the NEXT Young Professionals, Go-Getters and is Junior Captain of the Ambassadors.
When asked how she has gotten to this point, she says, “By being involved, by
being motivated by talking to everybody, just putting myself out there.”
“Don't be afraid to talk to people. Don't be afraid. Everybody here is so welcoming. Everybody here is so nice. Just be yourself.”
Victoria also had a big thank you for two important people in her life: “I would like to thank my mother and my grandmother, who have been in this industry many, many years. They are the rocks of my life and without them I wouldn't be here.Thank you so much!”
Congratulations, Victoria!
SEKUNDA
On the Scene
Texas Apartment Association Summer Quarterly Board Meetings
Wednesday, July 23 through Friday, July 25 in Galveston
HAA was well represented at TAA for the TAA Summer Board Meetings in Galveston. During the meetings, HAA presented TAA with HAA’s Fair Share Contribution to TAA’s Political Action Committee of $70,855. Also, Nimcy Gonzalez with Veritas Equity Management received the TAA Community Service Star Award. Nimcy, Experience Director at Veritas Equity Management, was recently honored with the Houston Food Bank President’s Volunteer Service Award
– a prestigious recognition celebrating individuals and organizations who have made significant contributions to community service. Through Nimcy’s leadership, Veritas proudly earned the Bronze Level Award for serving an incredible 100 to 249 volunteer hours. She has played a vital role in organizing meaningful programs both with the Houston Food Bank and in broader community efforts. Thank you for representing HAA so well!
Note: Properties are listed with owner/management at time of the award.
Each month, On Site with ABODE takes a closer look at winning HAA Honors Awards properties. This month, we visit the second of our 15 award recipients for 2025. See future ABODEs for more.
NHH REED
PFC/Tax Credit Property of the Year
Property: NHH Reed
Owner/Management: New Hope Housing
Location: 2605 Reed Road, Houston 77051
Units: 187
Web: https://newhopehousing.com/
Photos from NHH Reed
At Reed, exceptional customer service means providing stability, support, and opportunities for families facing housing insecurity. Their team is committed to ensuring residents have the resources they need to thrive. Reed offers an unparalleled blend of supportive services, wellness-focused amenities, and community-driven resources that go beyond traditional housing to enhance residents’ quality of life.
One of their most impactful features is the Reed Food Market, underwritten by the Houston Food Bank, ensuring residents have consistent access to fresh, nutritious food—a critical resource for food security. For families, Reed is home to a Bezos Academy, providing free Montessori-style education for 3- to 5-yearolds, setting a strong foundation for lifelong
success through a high-quality, play-based curriculum. Residents also benefit from an onsite federally qualified health clinic, offering comprehensive medical care, including everyday treatments, prenatal care, and behavioral health services, making healthcare accessible and affordable.
To further support families, the HISD’s Sunrise Center is located on-site and provides after-school programs for school-age children and teens, fostering academic success, social development, and leadership skills in a structured, nurturing environment.
Beyond these essential services, Reed embraces wellness and sustainability through an urban prairie, complete with a walking trail and a small community garden. This natural retreat promotes physical activity, relaxation, and community engagement, offering a rare green space in an urban setting.
Additionally, Reed is currently designing an on-site hair salon to offer free haircuts yearround for children—ensuring personal care needs are met with dignity and confidence.
By combining these transformative amenities, Reed is more than just a place to live – it’s a thriving, supportive community that fosters stability, health, and opportunity for its residents.
Reed offers on-site case management five days a week along with family counseling services, providing vital support for residents’ wellbeing. With 163 Project-Based Vouchers, its dedicated Voucher Manager works directly with the Housing Authority, simplifying a complex process for residents and reducing the stress of voucher-related challenges.
Their 24/7 emergency maintenance team –including four dedicated professionals and a roving team – ensures quick response times for repairs, keeping homes safe and comfortable. Additionally, the property covers all utility costs, relieving financial burdens for families so they can focus on stability and growth.
At Reed, customer service is about more than responsiveness – it’s about creating a safe, supportive home where residents can rebuild, thrive, and plan for a brighter future.
oh the places abode goes
The Mark at CityPlace
Precision Appliance Leasing
Green City Security
Martin Fein
Kate Good
Pleasant Hill Village
Creative Property Management
The $100 winner for July is Morgan Group!
The Morgan team hit the beach, the office, on site and and more, and submitted a TikTok video that said it all –ABODE is with them on the go! Congratulations!
Now it could be your turn, see our contest rules at right.
FOR MANAGEMENT/ SUPPLIERS:
�� Snap It. Send It. Win $100! Show us where ABODE takes YOU! Snap a photo of your team with ABODE Magazine in your office, on-site, or at a fun location –then send it in!
→ Get featured on HAA social media
→ Appear in a future ABODE issue
→ Be entered to win $100!
�� Bonus Entry: Send in a video sharing how ABODE helps your community –more chances to win!
3 chances to win $100!
Deadline for submissions is the last day of each of three months: July, August and September. The winners will be announced in the September, October and November ABODE. Send photo/video to members@haaonline.org.
Use #abodeonthego on social media!
FOR SUPPLIERS:
�� Be Seen. Be Visited. Be Promoted. Book a 12-month full-page ad, and HAA will:
→ Visit your facility
randa@haaonline.org
�� Film a short promo video
→ Share it across our social platforms
Get exposure. Get traffic. Get seen. Call Randa today! Let’s get your brand where ABODE goes.
“BEE” THE FUTURE
Start a buzz by recruiting and networking, and see how you can get in the “game” on Page 44.
2025 Chairs:
Every new member you recruit this year earns you a chance to draw for gift cards and other prizes. There will be a $250 cash prize awarded to the top recruiter for each quarter and a $1,000 cash prize awarded to top recruiter for the year! In addition to top recruiter prizes, each recruitment earns a chance to select a sealed envelope containing a surprise reward, with values ranging from $25 to $100!
Meeting Dates (on Thursdays): September 11 • December 11 Visit www.haaonline.org/gogetters for more information.
THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future. To join the club and get going on recruitment, see online at www.haaonline.org or contact Randa and Maryann in the Membership Department at members@haaonline.org.
Brandon Coleman Chadwell Supply
Karen Hefner Asset Living
Go-Getters Meet & Greet at Cottonwood
Sponsored by BluSky Restoration and Blue Stream Fiber
HAA recruiters introduced new member recruits during the second Quarterly Meeting of the year and won gift cards for their efforts. The winners of the April Virtual Phone-a-Thon were Ruha Vohra, Veritas Equity Management, in first place and tied for 2nd and 3rd place were Ryan Raser, GWR Management; Xochitil Flores, Church Pool Services; and Terri Clifton, Better World Properties. The Top Recruiter was Donna Farthing, Greystar, who recruited six new members.
THE SUPPLIER NETWORK
HAA’s Ambassadors celebrated red, white and blue for their July meeting.
First
Second
Third
Team photos at left, from top:
place – Purple Rain with 721 points
place – Brown SugHAA with 524 points
place – Orange Crush with 292 points
OWNERS
Advanced Asset Management
James Traylor
123 Stone
Forney, TX 75126 (214) 233-7732
The Fusion at Rye 3030
The Passages at Rye 1255 The Reserve at Rye 290
Balfour Beatty Developments Inc
Heather Chaney
1 Country View Rd #100 Malvern, PA 19355 (936) 441-7400 River Pointe Apts
Eenhoorn LLC
Michael Plummer
231 Fulton St W Grand Rapids, MI 49503 (616) 530-5500
Mission Woods Apts
Esther Acres LLC
Lurline Bell 5900 Balcones Dr #100 Austin, TX 78731-4298 (713) 379-2432
Esther Acres Properties
HMFA Baytown Owner LLC
Kelly Ammons PO BOX 7862 Woodlands, TX 77387
The Cottage Green Baytown
Seldin Company
Jen Spielman 2840 S 123rd Ct Omaha, NE 68144 (402) 333-7373
Oakwood Trails
Sorita Development
Chris Clark 13114 N Decker Dr Magnolia, TX 77355 (713) 598-4207
The Murland Group
Andrew Murland 2211 N Main St Houston, TX 77009 (713) 366-2555
Link Valley Apts
Referred by Joe Pryzant
SUPPLIERS
24/7 Restoration Specialists
Steven Lockhardt 1626 Oak Tree Dr. #A Houston, TX 77080 (281) 262-9500
Mold Remediation, Fire/Water Damage Restoration, Algae/Mold/Mildew Removal, Disaster Recovery/Relief
A Martinez Wrecker Services LLC
Ana Gomez 5415 Lawndlale St Houston, TX 77023 (832) 463-8952
Referred by Terri Clifton
Aire Serv of Houston Midtown
Malcolm Banks 401 Franklin St #2400-107 Houston, TX 77002 (832) 556-3770
A/C Contractors, A/C Systems
Cleaning
Referred by David Vasquez
ALD Outdoors
Mike Stringer
2255 W. Desert Cove Ave. Suite A Phoenix, AZ 85029 (480) 814-7900
Amenities, Outdoor Furniture, Pool Furniture - Repair & Restoration
Allegion
Amanda Kelly 19350 TX-249 #120 Houston, TX 77070 (832) 653-1261
Locks & Locksmiths, Doors & Door
Products, Electrical Gates & Doors, Security Consulting Service
Referred by Amanda Kelly
ARC Glass LLC
Rebecca Anderson 2530 Spring Cypress #A Spring, TX 77388 (281) 362-9200
Referred by Tracey Moore, CAS
Champion Security Agency
Rick Flakes PO Box 680203 Houston, TX 77268 (281) 440-1916
Security Guard/Patrol Service, Security Consulting Service
DeWalt
Jason Beard 6026 N Fawnlake Dr Katy, TX 77493
Referred by Luis White
Finish Factory Inc
Giancarlo Giraldo 10902 Wrenwood Grn Houston, TX 77043-4776 (281) 813-3080
Bathtubs & Sinks - Repairing & Refinish, Counter Tops, Resurfacing
Referred by Richard Wall, CAM, CAPS
KHI Restoration
Rick Stelzer 16698 House & Hahl Rd Cypress, TX 77433 (281) 343-3140
Remodeling & Repair-Building Contractors, Construction MgmtConsultants Referred by Shawn Finch
Montufar Constructions Projects LLC
Oscar Montufar 10001 Fondren Rd Houston, TX 77096 (346) 420-0540
Painting Contractors, Drywall Contractors
Monument Roofing Systems
Andrea Brown PO Box 22497
Beaumont, TX 77720 (409) 860-9343
Roofing Contractors, Roofing Consultants
Motion Construction LLC
Octavio Lopez 6223 Piedra Negras Ct Katy, TX 77450-8719 (281) 401-9790
Drywall Contractors, Paint
Pristine Concierge Valet Services LLC
Deshauris Bradford 988 Windmill Lakes Blvd #2208 Houston, TX 77075 (210) 683-5609
Trash Service - Valet, Trash Hauling
Sprinkler Repair Professionals
Jason Troth 1435 Band Rd Rosenberg, TX 77471-8687 (281) 435-5408
Sprinklers - Garden & Lawn, Irrigation Systems & Equipment
Tex-Air Filters
Brenda Shaw 6529 Cunningham Rd #2101 Houston, TX 77041 (346) 409-2984
A/C Supplies & Parts, Apartment Maintenance - Property Liability Specialists Referred by Donna Farthing
The Katy Plumbing Company
Anthony Johnson 1704 Avenue D Katy, TX 77493-1655 (281) 646-1700
Plumbing Contractors, A/C Contractors
All Supplier members are listed online at www.haabuyersguide.com
Portfolio Changes
The following owner/management companies have added the listed properties to their portfolios:
• Advanced Asset Management: The Reserve at Rye 290, 133 units at 14255 Northwest Fwy; The Passages at Rye 1255, 131 units at 1255 N Hwy 6; and The Fusion at Rye 3030, 137 units at 3030 W Sam Houston Pkwy S.
• Archline Capital LLC: Central Park Condos, 93 units at 2210 Westview Blvd in Conroe.
• Asset Living: Aria at Burke, 200 units at 5045 Burke Rd in Pasadena.
• Banyan Equity Management LLC: The Forest Apts, 192 units at 22820 Imperial Valley Dr.
• Berkshire Residential Investments: The Ivy, 297 units at 2311 Mid Ln.
• Better World Properties LLC: Gulfgate Oaks, 39 units at 7900 S Loop Fwy E.
• Blue Magma Residential: The Park at Cumberland, 484 units at 505 Cypress Station Dr.
• BSR REIT: Botanic Luxury Living, 288 units at 20525 Holzwarth Rd in Spring, and Forayna Vintage Park, 350 units at 14818 Vintage Preserve Pkwy.
• Centra Partners LLC: Tiffany's at the Galleria I, 105 units at 6111 Winsome Ln, and Tiffany's at the Galleria II, 83 units at 3030 Greenridge Dr.
• CIM Group: The Park at Aviano, 308 units at 2500 E. James Ave in Baytown.
• ResProp Management: The Park at Aviano, 308 units at 2500 E. James Ave in Baytown.
• Cortland Partners: Cortland Wortham, 444 units at 10225 Wortham Blvd.
• Cushman & Wakefield: Marcella Memorial Heights, 380 units at 3003 Memorial Ct.
• Finger Companies: The Museum Tower, 187 units at 4899 Montrose Blvd.
• First Service Residential: The Langley, 134 units at 1717 Bissonnet.
• GPI Real Estate Management Corp: Nottingham Residences, 169 units at 1000 Country Place Dr.
• Greystar: Town Center Crossing, 518 units at 2727 Bens Branch Dr in Kingwood, and Katy Legacy, 177 units at 5103 Visionary Dr in Katy.
• GWR Management: Green Arbor Apts, 252 units at 10601 Sabo Rd.
• Hines Living US LLC: The Travis, 328 units at 3300 Main St.
• HMFA Baytown Owner LLC: The Cottage Green Baytown, 203 units at 605 Hunt Rd in Baytown.
• Internacional Realty Inc: Monarch Medical Center, 224 units at 8380 El Mundo St, and Melia Medical Center, 252 units at 8383 El Mundo St.
• Jupiter Property Management: Lake Vue, 360 units at 200 E Brazoswood Dr in Clute.
• Lunas Properties LLC: Luna Bay Townhomes, 18 units at 2104 James Bowie in Baytown.
• Morgan Group: 1 Riva Row, 268 units at 1 RIVA ROW in The Woodlands.
• Mosaic Residential Inc: Blue Bell Village I & II, 543 units at 1330 Blue Bell; The Crossing at Blue Bell, 195 units at 9660 Veterans Memorial; and The Meadows on Blue Bell Apts, 236 units at 1400 Blue Bell Rd.
• Oak Leaf Mgmt Co: Loggins Court, 50 units at 710 Loggins Ct in West Columbia.
• Price Realty Corp: Reserve on Kingsland, 382 units at 23403 Kingsland Dr in Katy.
• Pro Residential Services: The Commons of Grace Apts, 108 units at 9110 Tidwell Rd.
• Q10 Property Advisors: Kendall Manor, 272 units at 21717 Inverness Forest Blvd.
• RPM Living: The Isla, 297 units at 17013 Becker Rd in Hockley.
• RTC Assets LLC: The Bryson, 32 units at 8137 Rankin Rd in Humble, and Creekside Villas at Clear Lake, 202 units at 707 El Dorado Blvd.
• SI Communities: Arlington Place, 230 units at 116 E Edgebrook Dr.
• Sisters Property Management LLC: Johanna Apts, 48 units at 2010 Johanna.
• STYL Residential: Instrata Upper Kirby, 230 units at 2300 Richmond Ave.
• Tarantino Properties Inc: 600 Nottingham, 208 units at 600 Nottingham Oak Trl.
• United Apartment Group Inc (UAG): The Lakes at Madera, 392 units at 305 W Baker Rd in Baytown.
• Westdale Asset Mgmt Ltd: The Inverness Apts, 204 units at 3133 Buffalo Speedway.
• ZRS Management LLC: The Barrow, 347 units at 10235 Cedar Crossing St in Baytown and OHT Timbergrove, LP, 293 units at 2825 W 11th St.
In the News
The Dinerstein Companies (TDC), has appointed Maria Gomelsky as Chief Financial Officer. Gomelsky – who joined TDC in 2021 as Chief Accounting Officer – succeeds David Glaser, who is retiring after seven years with the company. In her new role, Gomelsky will oversee TDC’s financial strategy, capital planning, and treasury operations, supporting the company’s continued national expansion.
Blaise Spitaleri has joined Rasa Floors as Regional Sales Manager of Houston, Bryan-College Station, Corpus Christi and the Rio Grande Valley.
Israel Gutierrez is joining Texas Apartment Pool Services as General Manager.
Westdale Asset Managment has promoted Cinthia Lopez to Community Manager of The Inverness, Endia Earls to Community Manager of Harlow River Oaks, Nancy Perez to Assistant Manager of Harlow River Oaks and Victor Castro to Service Supervisor of The Inverness.
Gomelsky
Spitaleri
Guitierrez
Lopez
Earls
Castro
NEXT “Dart it like it’s Hot” Summer Social
Thursday, July 31 at Flight Club Sponsored by Epic Multifamily Construction and Northwest Construction Group
The HAA NEXT Young Professionals Committee hit a bulls eye for their 2025 Summer Social. Prizes were awarded to the top three scoring dart players and fun drawing items were provided by the event sponsors.
MEET THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA’s young professionals. Network with your peers and grow your career together among the next generation of HAA leadership! To Learn how to become involved with NEXT, see online at www.haaonline.org/next.
Index of Advertisers By CATEGORY
A/C Contractors
Gemstar HVAC 17 281-821-1195 www.gemstarconstruction.com
A/C Supplies
Century A/C Supply 03 281-530-2859 www.centuryac.com
Electric Contractors
Brandt Electrical A/C & Heating Services 13 281-693-3383 www.brandtelectrical.com
Foundation Repair
Church Foundation Repair 2 713-468-8400 www.churchfoundationrepair.com
General Contractors
Camp Facility Services Cover, 31, Back Cover 713-413-2267 www.campfs.com
Cotton Commercial USA Inc. 14 877-511-2962 www.cottongds.com
Guardian Construction 45 832-672-4196 www.guardianconst.com
MultiFamily Services 39 713-266-9100
RENCON Inside Back Cover 713-666-3636 www.rencon.com
TiCon Texas Construction Services 24-25 281-932-8521 www.ticontexas.com
Glass – Plate, Window, Etc.
Ameristar Screen and Glass 21 713-683-6767 www.ameristarglass.com
Internet Service Provider
Blue Stream Fiber Inside Front Cover 844-416-1000 www.bluestreamfiber.com
Laundry Equipment & Supplies
WASH Multifamily Laundry Systems 5 281-967-9507 www.washlaundry.com
Personnel Agency
ASAP Personnel 51 972-432-6667 www.asapdo.com
Plumbing Contractors
AAA Plumbers 8, 50 713-462-4753 www.aaaplumbers.com
Air Express Construction & Plumbing 15 713-498-7751 www.airexpressconstruction and plumbing.com
Screens
Ameristar Screen and Glass 51 713-683-6767 www.ameristarglass.com
Swimming Pool Service Poolsure 12 800-858-POOL www.poolsure.com
HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.
Want to see current and previous issues of
FOR MANAGEMENT:
�� Snap It. Send It. Win $100! Show us where ABODE takes YOU! Snap a photo of your team with ABODE Magazine in your office, on-site, or at a fun location –then send it in!
→ Get featured on HAA social media
→ Appear in a future ABODE issue
→ Be entered to win $100 in cash! �� Bonus Entry: Send in a video sharing how ABODE helps your community –more chances to win!
3 chances to win $100!
Deadline for submissions is the last day of each of three months: July, August and September. The winners will be announced in the September, October and November ABODE. Send photo/video to members@haaonline.org.
randa@haaonline.org
FOR SUPPLIERS:
�� Be Seen. Be Visited. Be Promoted. Book a 12-month full-page ad, and HAA will:
→ Visit your facility �� Film a short promo video
Use #abodeonthego on social media! … and
