ABODE November 2025

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THE HOUSTON APARTMENT ASSOCIATION MAGAZINE

www.haaonline.org

November 2025

2025 Hall Fame

of

Small in stature, but big in determination, institutional knowledge and heart, meet HAA’s 2025 Hall of Fame recipient

Kathy Clem

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CONTENTS November 2025

ON THE COVER

FEATURES & PHOTOS

32

16 On the Scene – Photos from the NEXT Breakfast.

2025 HAA Hall of Fame – This month, we honor former HAA President Kathy Clem as she receives HAA’s highest honor and is inducted into the HAA Hall of Fame. Meet her starting on Page 32. And don’t miss photos from the Dinerstein Memorial Golf Tournament, the Go-Getters Meet & Greet and much more.

Photo by Mark Hiebert/Hiebert Photography

18 On the Scene – Photos from the ACES Fall Luncheon.

22 On the Scene – Photos from the New Eviction Process Seminar.

COLUMNS & MONTHLY UPDATES 7 President’s Corner – Recognizing a legend in multifamily.

8 Patron of the Month – Meet and support Dixie Interiors.

26 On the Scene – Photos from the Dinerstein Memorial Golf Tournament.

9 Legislative Update – More news from HAA’s Government Affairs Department and our Legislative Chair.

32 Kathy Clem – Meet the 2025 HAA Hall of Fame recipient Kathy Clem.

11 It’s The Law – More on the new eviction process.

40 On Site with ABODE – Take a closer look at one of the Honors Awards winning properties.

14 Resident Relations – Learn more about a case mediated by the HAA Resident Relations Committee.

52 ABODE on the Go – See our first winner and entrants of our monthly contest.

20 Calendar – HAA’s schedule of events for the coming months.

42 Go-Getters – Get buzzing with the Go-Getters.

46 The Ambassador ONE Society – Learn more about the HAA’s supplier network.

49 Welcome Mat – Find out about the newest HAA members.

50 Portfolio Changes and In the News – Property updates and industry news clips from our members.

54 Index of Advertisers – See the supplier members who support this publication.

55 Market Report – The latest area market numbers.

We welcome your comments. Email us at comm@haaonline.org.

www.haaonline.org

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OFFICERS AND ASSOCIATION LEADERSHIP PRODUCT SERVICE COUNCIL OFFICERS RYAN TERRELL President-Elect

MELISSA FRIEND Vice President at Large – West

DEBORAH DEROUEN, CAS President Clutch City Consulting

VALERIE LACY Vice President at Large – South

BLAISE SPITALERI, CAS Vice President Rasa Floors

CORRI SMITH Vice President at Large – North

NIKKI SEKUNDA, CAS Secretary The Liberty Group

HOWARD BOOKSTAFF General Counsel

RICHARD WALL Vice President at Large – East

DEBRA KNIGHT, CAS Treasurer Comm-Fit

CASEY WATTS MORGAN CEO

GINA ERWIN Immediate Past President

JOSEPH RODRIGUEZ, CAS Immediate Past President Ameritex Movers

SHELLEY WATSON President

MONICA GRACIA Secretary/Treasurer

BOARD OF DIRECTORS Mack Armstrong Julie Batche Kristen Becker John Boriack Michelle Bridges Kyle Brown Elizabeth Castro Gray Tina Cavaco Terri Clifton Michelle Croasmun Deborah DeRouen Derek DeVries Scott Douglas Gina Erwin Tamara Foster Melissa Friend Diane Gilbert Monica Gracia Stephanie Graves Billy Griffin Manu Gupta Karen Hefner Clay Hicks Deborah Holcombe Crystal Jackson Nathan Kelley Debra Knight Valerie Lacy David Lindley Betsy Marshall Kristin McLaughlin Joe Melton Candis Mohr Katy Myrick David Nargang Jenifer Paneral Mark Park Velissa Parmer Michelle Pawelek Kelly Robinson Christy Rodriguez Joey Rodriguez Nikki Sekunda Ingrid Shultz Corri Smith Blaise Spitaleri Penny Sprang Kelley Suess Debbie Sulzer Ryan Terrell Lindsay Torres-Smith Starla Turnbo Richard Wall Shelley Watson Richard Whatcott Tracie Yoder

DIRECTORS EMERITUS Josh Allen Ken Bohan Gary Blumberg Roger Camp Kathy Clem Jack Dinerstein Jenard Gross Darlene Guidry Alison Hall David Hargrove Larry Hill Hap Hunnicutt Stacy Hunt David Jones Mel Kieke Mike Koch Dick LaMarche Cesar Lima Bruce McClenny Tim Myers P David Onanian Jackie Rhone John Ridgway Kim Small Eileen Subinsky Steve Sweet Kirk Tate Suan Tinsley H J Tollett, Jr. Pat Tollett Vic Vacek, Jr. Beth Van Winkle Tony Whitaker Jerry Winograd ADVISORY DIRECTORS Jeff Blevins Karen Briggs Gwin Emily Frost Israel Garza Pam Higdon Sara Hinson Jacob Kunath Stacy Lastovica Laura Lestus Beth Levine Cari Luetge Kathy Motis Carlos Neto Arely Pena Ryan Raser Ruth Reyes Jake Slosburg

GENERAL COUNSEL EMERITUS Joe Bax HONORARY LIFE MEMBERS Claude Arnold Kenn Brown Tina Cavaco Terri Clifton Kevin Fenn Diane Gilbert Anita Harrison Dwayne Henson Mike Koch Merry Mount Monette Reynolds Sherry Stevenson Kirk Tate Suan Tinsley Sonny Unverzagt Del Walmsley Nancé Wells H.P. Paul Young Jeanne Marie Zublin Dicks PATRON MEMBERS 1968 Century A/C Supply 1978 Houston Planned Energy Systems 1982 Cotton Commercial USA Inc. 1984 AAA Plumbers 1985 Gemstar Construction Development 1986 Craven Carpet 1987 Dixie Interiors 1993 Hire Priority Staffing & Executive Search 1994 Camp Facility Services 1997 Apartments.com 1999 FSI Construction Inc. 2006 Lowe’s Pro Supply

PRODUCT SERVICE COUNCIL MEMBERS Grant Almquist, CAS, Texas Apartment Pool Services Susan Alvarado, CAS, Redi Carpet Sales of Houston Ltd. Chris Bell, CAS, Century A/C Supply Marivel Bownds, CAS, Chadwell Supply Tammy Broadway, CAS, American Fire Systems Carina Bryars, Valet Living Shaun Callaway, CAS, Earthworks Brandon Coleman, CAS, Chadwell Supply Neal Conant, CAS, Gemstar Construction Sean Cunningham, CAS, Impact Property Solutions Deborah DeRouen, CAS, Clutch City Consulting Xochitl Flores, Church Foundation & Pool Services Giovanna Gone, CAS, Century A/C Supply Dan James, CAS, Redevelopment Services

Debra Knight, CAS, Comm-Fit Stephanie Krop, CAS, Emeritus, Poolsure Liz Levins, CAS Emeritus, Gemstar Construction Jim Martensen, CAS, Epic Multifamily Construction Tracey Moore, CAS, Flooring Warehouse Karen Nelsen, CAS, ALN Apartment Data Arely Pena, CAS, The Liberty Group Joseph Rodriguez, CAS, Ameritex Movers Nikki Sekunda, CAS, The Liberty Group Blaise Spitaleri, CAS, Rasa Floors Ryan Weis, Crestmark Construction Services

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ABODE

NOVEMBER 2025 I VOLUME 48, ISSUE 11

Chief Executive Officer and Publisher CASEY WATTS MORGAN, MPP cmorgan@haaonline.org EDITORIAL AND DESIGN STAFF Director of Publications and Design DEBORAH NIX dnix@haaonline.org

! s k r Wo

ADVERTISING Vice President of Membership Development RANDA DICK, CAPS randa@haaonline.org CONTRIBUTING STAFF Chief Operating Officer AMANDA SHERBONDY, CAE asherbondy@haaonline.org Chief Financial Officer TREY WIMBERLY, CPA twimberly@haaonline.org Vice President of Education LAUREN RAGIN, CMP lragin@haaonline.org Vice President of Facility Management/RCR TINA DEFIORE tdefiore@haaonline.org Vice President of Government Affairs BEN MCPHAUL bmcphaul@haaonline.org Events and Meetings Director KASAUNDRA WRIGHT kwright@haaonline.org Director of Resident Relations MATILDE LUNA mluna@haaonline.org Director of IT WILL ALFARO walfaro@haaonline.org Government Affairs Manager ALEX CHADWELL achadwell@haaonline.org Strategic Outreach Manager MORGAN WATERMAN mwaterman@haaonline.org Education and Events Manager BIANCA REYNA breyna@haaonline.org Member Services Manager JAKKI POSADA jposada@haaonline.org

Comprehensive applicant screening tools available today can uncover important background information.

Proper screening can also reveal identity fraud issues, including stolen and fabricated identities, which may result in costly problems.

Comprehensive screening using Rental Credit Reporting can also tell you who hasn’t paid rent, who has broken leases and who has received their deposit refund.

PRINTER TGI PRINTED www.tgiprinted.com

HOUSTON APARTMENT ASSOCIATION COMMITTEES COMMITTEE Executive Nominating Fair Housing Ethics Finance Past Presidents Council Legislative Political Action Golf Century Club Education Advisory Independent Rental Owners Connection NEXT Young Professionals Leadership Development Community Outreach Product Service Council Expo Exhibitor Membership Ambassador ONE Society Resident Relations A Resident Relations B Resident Relations Appeals HAF Chili Fundraiser Honors Property Awards

CHAIR Shelley Watson Gina Erwin Howard Bookstaff Michelle Pawelek Gary Blumberg John Boriack Ryan Terrell Stacy Hunt Starla Turnbo Debra Knight Lindsay Torres-Smith Michelle Bridges

STAFF ADVISOR Casey Morgan Casey Morgan Casey Morgan Casey Morgan Casey Morgan Casey Morgan Casey Morgan Alex Chadwell Alex Chadwell Alex Chadwell

Alan Yu Emily Frost Arely Pena Kyle Brown Melissa Friend Deborah DeRouen Blaise Spitaleri Brandon Coleman Karen Heffner Tito Estrada Karen Nelsen Jessica Wheeler Karah Carrillo Darlene Guidry Neal Conant Ryan Weis Beth Levine Ruha Vohra

Lauren Ragin Lauren Ragin

RCR provides Houston’s apartment industry with the most effective rental credit reporting tool available. RCR gives your leasing staff immediate access to information about which prospects have fulfilled their leases and who have been residents in good standing. RCR also tells you who hasn’t paid rent, who has broken leases and who has received their deposit refund.

Lauren Ragin

Amanda Sherbondy Amanda Sherbondy Amanda Sherbondy Randa Dick Randa Dick Randa Dick Matti Luna Matti Luna Matti Luna Kasaundra Wright Kasaundra Wright

HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties.

ABODE, NOVEMBER 2025, VOLUME 48, ISSUE 11 ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members.

Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2025 by HAA. Periodicals Postage Paid at Houston, Texas.

a service of in partnership with

Rental Credit Reporting • A Service of the Houston Apartment Association 4810 Westway Park Blvd. Houston, Texas 77041 713-595-0300 • www.haaonline.org

POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.

www.haaonline.org

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EXECUTIVE SUPPLIER MEMBERS These companies have generously supported the Houston Apartment Association with their Executive Supplier Membership. Please give them careful consideration, whenever possible, in your business.

1-Tom Plumber Houston 2020 Exhibits 3BeeGuys Bee Removal A+ Aquatic Services A1 Property Construction AAA Staffing Ltd Achilles Security Services LLC ACT Security Group Action Towing Inc Action Window Coverings Inc Adobe Floors Inc Adventure Playground Systems Inc Advocate Construction Inc Affinity Waste Solutions Air Express Construction and Plumbing ALD Outdoors Alexander-Rose Associates Inc All American Mailboxes of Houston Inc All Power Solutions ALN Apartment Data Ambassador Services LLC American Builders Group LLC American Fire Systems Inc American Platinum Builders Apartments Services Group Apex Multifamily AppFolio ARC Glass LLC ARR Commercial Services & Sheet Metal Artisent Floors ASAP Personnel Inc Asurety Dryer Vent & Fireplace Inspections Audio Images International Inc B&G Construction Bar-B-Clean Southwest Houston Beacon Restoration Services Belfor Property Restoration Bend Construction Bettencourt Tax Advisors LLC Beyond Blue Pools BGE Inc/aka Brown & Gay Engineers Inc Binswanger Glass BioClean BioTechs Crime & Trauma Scene Cleaning Blue Marlin Maintenance Air Conditioning and Renovation Blue Stream Fiber BluSky Restoration Contractors Brady Chapman Holland & Assoc Brazos Commercial Roofing Brown & Brown Insurance Services Inc BSI ByteTime Computing Inc Cabinet Door Usa Cameras Onsite LLC Capital Disaster Solutions Catalyst Construction Centex Construction CEP Construction Services LLC Chadwell Supply Chesapeake Finishing Childress Electric ClaimsMate Adjusters Classic Same Day Blinds Code Red Security Systems PLLC Commercial Fire Protection Compactor Rentals of America Contractors Inc Core Distributing Corey Construction Commercial & Multi-Family Roofing CORT Furniture Rental CoverAll Pests CRE Business Solutions LLC

Crisis Care Crossroads Insurance Recovery Advocates Crowned Eagle Construction CSC ServiceworksAppliance Warehouse Cypress Landscaping & Irrigation Inc DeNyse Companies Designs by Holmes Diamond Services LLC DNM Contracting Inc DoodyCalls Double Oak Erosion Dry Force Corp DVF Company ECC Exteriors Eco-Blade EDT Construction Services EHEAT Elite Roofing LLC Emersyn Electrical Services LLC Empire Fire and Safety Encore Services TX EnviroSmart Multifamily Pest Solutions Epic Multifamily Construction EPremium Insurance Agency Exo Edge Exterior Inspections Ezee Fiber Fantastic Floors Featherston Sign Partners, LLC Fiat Construction LLC Fire Ant Professionals Fire Reconstruction Inc Flavor Finish Resurfacing FlipLok Floor Merchant Foundation Check Inc FSD Protection fun abounds Gambit Construction GM Cleaning Service Pro LLC GMR Electrical Go Painting of N. Houston Go-Staff Inc Golden Armor Security and Investigations LLC GQ Landscaping Grace Painting and Remodeling Great American Business Products Greater Houston Pool Management Green City Security LLC Green Garbology Green Leaf Pro Green Pride Landscaping Greenlogic Grindstone General Contracting GSR Construction Group H&R Operator Services Inc Hallmark Hardwoods Hamilton-Steele Outdoor Accents Hive Technology Hoover Slovacek LLP Houston Cleaning Crew LLC Houston Furniture Rental Houston Granite Marble Center Houston Home and Patio Houston Roofing & Construction LLC Houston Strong Roofing Company Hut Services LLC Hybrilux LLC Ideal Parking Management Infinity Power Partners Innovative Environments Innovative Recovery Insurica Interior Logic Group Property Services J G Amador Construction J National Contractors

J Turner Research J&B Carpet Services Johnstone Supply JOR Construction & Property Investments LLC JT Solution Partners Junk Shot and Doorstep Details of Houston Lanyard Construction Services Laser Answering Service LLC Leah McVeigh Design and Consulting Lee & Barrier Builders LLC Lift-Texas Construction Lincoln Jacob Construction Lithotech Printed Products/ Forms Center Lopez Carpet Care & Painting LP Building Solutions Matrix Construction Services Minol USA Mohawk Industries Mueller Water Conditioning Inc Multifamily Access Control Nailed It Roofing Pros Nationwide Energy Partners NEI General Contracting Nelson Painting and Construction LLC New Generation Home Pro Inc Norman Roofing and Construction Northwest Construction Group Optima General Contractor LLC Pace Mechanical Services LLC Parking Management Company/ PMC Towing ParkingPass Partners Pasadena Insurance Agency Inc Paul Davis Restoration of Greater Houston Penco Access Control LLC dba Penco Gate and Fence Platinum Pool and Spa LLC PooPrints Power Services of Texas Precision Appliance Leasing Precision Safe Sidewalks LLC Premier Protective Security Premium Improvements Pro-Shield Commercial Roofing LLC Pro-Tex Contracting Group LLC Professional Resurface LLC Properteese Property Guardians LLC Pura Flo Corporation Quality Construction Concepts Qwikkit R&L Global Inc R3BUILD Construction Services LLC R4 Solutions RAM Construction Ram Jack Foundation Solutions Ready 2 Respond Real Floors Inc Redevelopment Services Redux Construction Reliable Roofing of Texas Inc Reliant RENCON LLC Renova Appliance Center LTD Renova One REVS (Refuel Electric Vehicle Solutions) Richmond & Associates Landscaping-Houston, LTD Riverway Title Robles Roofing & More LLC Roe General Contractors Roof Top Innovations Rose Paving

Roto-Rooter Services Co Royalty Landscape SafeRent Solutions Score Construction & Remodeling SEAL Security Solutions LLC Secure Insurance ServiceMaster Recovery Management Servpro Friendswood Pearland Servpro Team Shaw Sherwin Williams Sign-Ups & Banners Signal of Houston Southern Star Building LLC Spartan Fire Protection Spire Roofing Solutions SSC Glass LLC Stealth Renovations Steward Trash Valet Service Stormwater Professionals Group Strata Roofing and Construction LLC Strickland Law Firm PLLC STX Roofing Superscapes Landscape and Irrigation Surface Experts Surface Experts of Katy/ West Houston Swain & Baldwin Insurance & Risk Management Tejas Softwash Tex-Air Filters Texan Landscaping Rivera Texas Apartment Pool Services Texas Concrete Professional Company Texas Pressure Washing Texas Southwest Floors Inc Texas Window Cleaning Co Inc Texstar Construction LLC TextByChoice The Apartments Concierge The Katy Plumbing Company The Legends Group LLC The Liberty Group The Window Source of Houston Tidal Electrical Services Inc Tillman Roofing Inc Top Choice Roofing & Restoration GC Tower Steel Services Trash Butler Trash Concierge Houston Tree Care USA LLC Tri County Specialties LLC TurboPass Two Brothers Foundation Repair Two Dots TX Hydrojet United Protective Services Urban Design Constructors Urban Outreach, Inc Urban Value Corner Store Valet Living Webb Pest Control Westpark Communications Whitman's Contracting and Roofing Woodforest Acceptance Solutions XTRM Restoration XXL Construction Inc Yellowstone Landscape

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Letter from the President

By SHELLEY WATSON, 2025 HAA President

MORE THAN ANY OTHER TIME OF THE YEAR, NOVEMBER IS THE TIME TO GIVE THANKS. Not only is it time for turkey and pie, but it is also the time to gather with our closet and dearest and realize what we are truly thankful for.

Thanking One of Our Own This month, we will gather to honor one of HAA’s dearest members, Kathy Clem, as she is inducted into the HAA Hall of Fame, the association’s highest honor.

Kathy is one of HAA’s trailblazing women. In 2003, Kathy became only the second woman to lead the association, following in the footsteps of fellow Hall of Famer and 1998 HAA President Eileen Subinsky. The multifamily industry has always been a welcoming one for women in business, though it took these “Sushi Sisters,” along with fellow group members 2004 President Darlene Guidry, 2007 President Suan Tinsley and 2009 President Beth Van Winkle, to break through it’s glass ceiling. This opened more opportunities for those that followed, including me! Find out more about Kathy and the strong friendship among these women leaders and more starting on Page 32.

Please come thank Kathy Clem and honor her during the Industry Achievement Luncheon & Annual Meeting on November 20. We will not only be recognizing Kathy, I will also be handing out special recognition awards and recognizing our Leadership Lyceum, credential holders, top Go-Getter recruiters and we will elect our 2026 HAA leadership. Please join us for our most important meeting of the year as we thank our best and brightest leaders and volunteers for jobs well done. See Page 15 for all the details and register online at www.haaonline.org/events today.

More Photos, More ABODE, It’s All Online HAA is also thankful for the thousands of members who support all our business, networking, education and community efforts each year. This month’s issue is full of photos of their smiling faces. Flip through this issue and take an even closer look at each event online. Yep, we have even more photos from events on the HAA website at www.haaonline.org, see if you are in our photo galleries from the links on our home page. Scroll down past the calendar links to “Photo Galleries” on the right side of the screen and you will see links to photos by HAA staff and “Photos by Partners” which are shot by the famous “man in the hat” Mark Hiebert at our largest events. You can also scan the QR codes at right to go straight to each gallery. Want to get in the pictures? Make sure you are seen at an upcoming HAA event.

https://photos.haaonline.org/

https://www.hiebertstock.com/ gallery-collection/HAAEvents/C00005hJKVuLRtBQ

And don’t forget ABODE is online, too! Visit the www.haaonline.org home page and click on the links to our online edition, right next to those photo galleries!

Thanks for all you do and thanks for supporting HAA! “Keep on Trucking!”

www.haaonline.org

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Houston Planned Energy Systems

These companies have generously supported the Houston Apartment Association with their Exclusive membership. Please give them

Apartments.com

HAA Member since 1978

HAA Member since 1997

Cotton Commercial USA Inc.

Gemstar Construction Development Inc.

HAA Member since 1982

Hire Priority Staffing & Executive Search

careful consideration, whenever

AAA Plumbers

HAA Member since 1993

HAA Member since 1984

Lowe’s Pro Supply

FSI Construction Inc.

HAA Member since 2006

possible, in your business.

HAA Member since 1985

Craven Carpet

HAA Member since 1999

Dixie Interiors

HAA Member since 1986

HAA Member since 1987

Camp Facilty Services

Century A/C Supply

HAA Member since 1994

HAA Member since 1968

This Month's Exclusive Supplier Member

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Legislative Update By RYAN TERRELL, HAA Legislative Chair, with BEN MCPHAUL, Vice President of Government Affairs

OFF TO THE RACES

The HAA PAC announces two endorsements and other races being monitored.

AT THE HAA PAC October meeting, the PAC members voted to endorse State Representative Dennis Paul and Trent Ashby who are running for Senate District 11 and 3 respectively. Senate District 11 is an open seat due to the current incumbent, Mayes Middleton, running for State Attorney General. Senate District 3 is also an open seat due to current incumbent Robert Nichols’ retirement.

HAA joined TAA and other groups endorsing these candidates early due to their overwhelming support and their track record of being supportive and friendly to our industry. Below is information about their candidacy and maps of their districts. Both will be running in the Republican Primary in March of 2026.

Dennis Paul First elected in 2014, Dennis Paul has served southeast Harris County as a State Representative for over a decade. Representative Paul has served on a wide range of committees including insurance and transportation.

Upon Senator Middleton’s announcement for Attorney General, Dennis Paul quickly entered the race, and shortly thereafter, was endorsed by the head of the Senate, Lieutenant Governor Dan Patrick, President Donald Trump, the Texas Apartment Association and over 25 of his peers in the Texas legislature.

www.haaonline.org

Trent Ashby First elected in 2012, Trent Ashby represented State House District 9 for over a decade.

Representative Ashby has served on a wide range of committees including natural resources and public education. Representative Ashby has always been an ally to the multifamily industry and HAA is proud to join TAA in supporting him for State Senate District 3.

Other Races HAA is Monitoring Candidates mentioned below are among those announced at the time of printing of this publication and may not include all candidates running.

Election season is upon us … even though it seems to never end. In addition to the two races listed above, HAA is currently monitoring numerous races in the 12 counties that we represent and will be interviewing and endorsing in several of them.

HD 126 – Former State Representative Sam Harless is retiring after serving four terms in the Texas House. Two candidates have emerged as front runners to replace him, including his former District Director, Kelly Peterson, who Representative Harless has endorsed. The other candidate, Stan Stanart, previously served as Harris County Clerk from 2011-2019.

HD 128 – Former State Representative Briscoe Cain is retiring and running for the newly created Congressional District 9. House District 128 is the western most district in Harris County and

includes Deer Park, parts of Baytown, Crosby among other municipalities. Two announced candidates have thrown their hats into the ring, Former Harris County School Board Trustee and son of Harris County JP Bob Wolfe, Mike Wolfe, as well and local businessman and community activist, Tom Butler.

HD 129 – The above mentioned State Representative Dennis Paul vacated this seat to run for Senate District 11. House District 129 encompasses much of southeast Harris County including Clearlake, League City and other municipalities. Currently, Scott Bowen, a longtime Republican Party activist and former Clear Creek ISD trustee, and Bob Mitchell, a Governor Abbott Appointee and former President of the Bay Area Houston Economic Partnership are the announced candidates running to succeed Representative Paul.

Senate District 4 – Senator Brandon Creighton was recently appointed Chancellor of Texas Tech University creating a vacancy in his Montgomery County State Senate seat.

Montgomery County District Attorney Brett Ligon and Charlie Miller were the announced candidates at the time of print.

Note: These are just a few of the races that HAA will monitor along with additional Justice of the Peace and County Court at Law races in HAA’s 12 county jurisdiction. The filing period for candidates to officially place their name on the ballot will run from November 8 to December 8.

TAA Lease Documents The Texas Legislature passed several laws this year that affect our industry and require changes to the TAA lease. These changes have been proposed by TAA and were voted on at the TAA Board meeting in late October. At the time of printing this article, they were not yet approved; however, TAA plans to release these at the end of 2025 so that they reflect the changes in law that will take effect January 1, 2026.

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It’s the Law By HOWARD BOOKSTAFF, Hoover Slovacek LLP , HAA General Counsel

EVICTION Q&A

More on the new process that will apply to evictions filed after January 1.

THANKS TO THE multifamily professionals that attended the recent HAA webinar on the new eviction process. Hopefully you’re starting to grasp the nuances of the new process that will apply to those evictions filed on or after January 1, 2026.

During the webinar, there were several questions that were asked that time did not allow us to answer. So … I thought it might be beneficial to devote this article to a “Q&A” about the new law.

What is the difference between a “notice to pay rent or vacate” and a “notice to vacate”?

A “notice to pay rent or vacate” is required to be given if: • the default involves nonpayment of rent; • there is no nonmonetary default; and • the resident was not previously late or delinquent in paying rent before the month in which the notice is given.

A “notice to vacate” may be given if: • the default involves something other than nonpayment of rent; or • the resident was previously late or delinquent in paying rent before the month in which the notice was given.

If I served a notice to pay rent or vacate in March, can I give a notice to vacate in July if the resident is late or delinquent again?

Yes. The new law provides that a notice to pay rent or vacate is required if the eviction is based solely on nonpayment of rent and if the resident was not previously late or delinquent in paying rent. If you gave the resident a notice to pay rent or vacate in March, you would be able to give a notice to vacate the second time that the resident is late or delinquent in paying rent in July.

If a resident was late in August, but paid after being given a notice to pay rent or vacate, do I have to give a notice to vacate if the resident is late again in September?

No. You would be required to give a notice to pay rent or vacate only if the default was based solely on nonpayment of rent and the resident www.haaonline.org

was not late or delinquent in paying rent to the owner before the month in which the notice was given. A notice to vacate can be given if the default involves something other than nonpayment of rent or if the resident was previously late or delinquent in paying rent. Note, however, that a notice to vacate is not required to be given. If you would like to give a notice to pay rent or vacate even if the resident was previously late or delinquent in paying rent, you may do so.

I just served a notice to terminate the lease at the end of the term. After giving the notice, the resident failed to pay rent.

Can I move forward with the eviction for non-payment, which will be quicker than waiting for the lease to expire? What presuit notice should be given?

In order to pursue the eviction for nonpayment of rent, under the new law, you would need to give a notice to pay rent or vacate before filing the eviction suit. However, if the presuit notice was not given until after the resident holds over, the pre-suit notice can be a notice to vacate since the default includes something other than nonpayment of rent (the resident has defaulted by holding over beyond the end of the lease term).

If my property is subject to the CARES Act, do I have to give a 30-day notice after the new law goes into effect?

The 30-day notice issue arises under the CARES Act, a HUD rule and an FHFA rule. The CARES Act prohibits requiring the resident to vacate before 30 days after the owner provides the resident with a notice to vacate.

The new law provides that if a federal law or rule requires an owner to give notice to a resident before the owner requires the resident to vacate: • an owner that satisfies the notice requirements of the state law is not required to delay the filing of an eviction suit based on the federal requirements; • the federal requirement is not a basis for a court to delay or abate the eviction suit; and • the writ of possession may not be served on

the resident until the period between the delivery of the notice and the service of the writ equals or exceeds the period prescribed by the federal requirement.

It is important to note that, in order to create a “forcible detainer” under state law, you would still need to give the required pre-suit notice and not file the eviction until the notice period expires. However, while you would still give, for example, a 3-day pre-suit notice, you would not request the writ to be served before 30 days after the date the notice was given.

Although the new law may be beneficial, you need to still be aware of whatever other federal rules may apply to your property, such as the HUD rule or the FHFA rule relating to 30-days’ notice. If you are subject to these rules, the applicable rule would need to be examined to determine how the new law affects your pre-suit notice period.

Can I deliver the pre-suit notice by sliding it under the door?

The new law allows the following ways to deliver the pre-suit notice: • mail, including first-class mail, registered mail, certified mail or a delivery service; • delivery to the inside of the unit in a conspicuous place; • hand delivery to any resident of the unit who is 16 years of age or older; or • if the parties have agreed in writing, electronic communication, including email, or other electronic means.

Consequently, unless you are comfortable arguing that sliding the pre-suit notice under the door would constitute inside delivery in a conspicuous place, you would not want to slide the notice under the door.

If I email the pre-suit notice, but the resident says in court: “I don’t have that email address anymore” or “I have a new email address”, what should I do?

Pursuant to section 21 of the lease, notice may be given electronically by the owner to the resident if allowed by law. The resident represents in this section that the resident has provided the resident’s current email address and November 2025

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agrees that the owner can use that email address until the resident notifies the owner that the email address has changed and provides a new one.

You should be prepared in court to show that the email address you used was an email address that the resident has provided to you in the rental application or has otherwise used to communicate with you.

If the fourth day of the month falls on a Saturday, can we still deliver the pre-suit notice on a Saturday or should we wait until Monday to give the notice?

The new law provides that time periods under the statute: • do not include the day of the event that begins the period; • include Saturdays, Sundays, and state or federal holidays; • include the last day of the period; and • if the last day of the period is a Saturday, Sunday or state or federal holiday, are extended so that the last day of the period is the next day that is not a Saturday, Sunday, or state or federal holiday.

There is nothing in the law that prohibits you from giving a notice to vacate on a Saturday, Sunday, or state or federal holiday. However, if the last day of the period is a Saturday, Sunday, or state or federal holiday, the last day

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is extended such that the period will be the next day that is not a Saturday, Sunday, or state or federal holiday.

Does the justice court still send the appeal to the county court even if the payment is not made into the court registry within five days after the appeal is perfected?

Yes. A resident perfects an appeal to the county court by filing a bond, cash deposit or statement of inability to afford payment of court costs (otherwise known as the “pauper’s affidavit”) with the justice court no later than the fifth day after the date the judgment is signed.

Once the appeal is perfected, the justice court is required to forward the case to the county court no earlier than 4 p.m. on the sixth day and no later than 4 p.m. on the tenth day after the date the resident files the appeal.

If the payment is not timely made into the justice court registry, the owner is authorized to request the writ of possession. However, whether or not the writ is requested or served, once the appeal is perfected, the case will go to the county court.

If the resident fails to pay rent and you recover possession and you do not need to obtain a judgment, you can dismiss the case while it is pending in the county court before trial.

Can I use a courtesy officer to serve a petition or a writ of possession?

Yes, but only if the sheriff or constable does not timely serve the petition or writ and the courtesy officer is a law enforcement officer that has been properly trained.

A sheriff or constable is required to make a diligent effort to serve the petition not later than the fifth business day after the petition is filed. If the petition is not served on or before the fifth business day after the date the petition is filed, the owner may, but is not obligated to, have the petition served by any other law enforcement officer that has received appropriate training in the service of process, eviction procedures and the execution of writs.

A sheriff or constable is required to serve the writ of possession not later than the fifth business day after the date the writ is issued. If the writ is not served on or before the fifth business day, the owner may, but is not obligated to, have the writ served by any other law enforcement officer that has received proper training in the service of process, eviction procedures and the execution of writs.

The training continues. Study now to be prepared for the new process applicable to evictions filed on or after January 1, 2026.

Want more “it’s the Law”? See current and previous issues of ABODE online at http://issuu.com/haa_abode.

www.haaonline.org

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Resident Relations from the RESIDENT RELATIONS COMMITTEE

PICTURES PREVAIL

Photos decide a complaint centered on the cleanliness of a vacated unit.

A RESIDENT FILED a complaint with HAA to receive a refund of his security deposit, stating that he left the apartment clean.

Management responded to HAA stating that they accepted a 30-day notice to vacate from the resident on February 10 – because of military orders, only a 30-day notice was required per the TAA lease. Management said the resident was not charged any late fee or key return charges as he stated in his complaint. He was charged rent until April 13, which was the full 30 days of rent per his notice.

Carpet Repair and Kitchen Cleanup When the resident moved in, he paid a total refundable deposit of $550 as reflected on the first page of his lease. He also paid a $250 nonrefundable pet fee for his pet. Per the signed pet

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addendum, in Paragraph 7, the $250 nonrefundable fee does not include any damages caused by the pet, and the resident was charged $300.69 for carpet and pad replacement. This amount covers the remaining three years of the five-year lifespan of the carpet.

Management further stated that the resident’s apartment was not left clean. They found heavy grease on cabinets and countertops, and the bathroom was not cleaned or wiped down.

Management believed the resident was charged accordingly. Enclosed were copies of the final account statement, lease and application. Pictures were also provided.

The Committee’s Decision The committee decided in favor of the resident with adjustments to be made. The com-

mittee has removed the cleaning charge of $150 and the carpet charge of $300.69 because the pictures provided by management do not substantiate the charges. All other charges were justified. Management is to refund the resident $429.53.

The HAA Resident Relations Committees provide an impartial review of resident complaints using the documentation provided by both the resident and management. When the committee finds in favor of the resident, we appreciate a direct response from the property to the resident within two weeks and a copy of the payment sent to HAA for our records. When the committee finds in favor of the resident, management may file an appeal. When the committee finds in favor of the property owner, the decision is final.

www.haaonline.org

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Please join us as we celebrate our 2025 Hall of Fame inductee

KATHY CLEM We will also be recognizing our industry achievement honorees, including Leadership Lyceum graduates, and credential holders, and nominating and electing our 2026 association leadership.

2025 IndustrY Achievement Luncheon & Annual Meeting Thursday, November 20 The Westin Memorial City

Thank you to our event sponsors: Industry Achievement Program

945 Gessner Rd.

Apartments.com

11:30 a.m. to 1:30 p.m.

Chadwell Supply

Table of 10 - $1,000

Business Program

Individual Seat - $95 $800/Table of 10, $75/Individual Seat

Epic Multifamily Construction Sherwin Williams

See www.haaonline.org/events for more details and to register.

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On the Scene with the HAA NEXT

1

NEXT Breakfast Wednesday, September 3 at the HAF Education Center Sponsored by 1 GoPainting of Bayou City and Ideal Parking Management The September NEXT Breakfast featured a discussion on “Navigating Challenges: What I Wish I Knew Starting Out” with featured panelists Monica Gracia, Dayrise Residential; Lindsay Torres-Smith, Summit Property Management; Ryan Raser, GWR Management; and Blaise Spitaleri, Rasa Floors.

MEET THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA’s young professionals. Network with your peers and grow your career together among the next generation of HAA leadership! To Learn how to become involved with NEXT, see online at www.haaonline.org/next.

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next breakfast pg 16,17.qxp_Layout 1 10/21/25 3:49 PM Page 2

nd get

Dive in a

HAA NEXT Social

! y k c a T

Tacky Winter Formal Thursday, December 4

6 p.m. to 9 p.m.

Giant Texas Distillers, 5610 Clinton $30/person Register online at www.haaonline.org/events www.haaonline.org

Dress in your tackiest formal wear for a chance to be crowned as Winter Formal royalty.

Registration includes your first drink, heavy appetizers and unlimited networking.

Sponsored by

BluSky Restoration and Texas Pride Disposal November 2025

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On the Scene with ACES ACES Fall Luncheon Sponsored by Apartments.com and Chadwell Supply Thursday, September 11 at Brennan’s of Houston The Apartment Community Executives and Supervisors enjoyed a luncheon featuring guest speaker Mindy Price, Inside the Why, with “Leadership Isn't Just About Where You're Going... It's About WHY It Matters.”

IN PURSUIT OF AN EVER-INCREASING LEVEL OF PROFESSIONALISM, the Apartment Community Executives & Supervisors group was created to offer executive-level members a way to network and exchange information and knowledge. It offers them an opportunity for educational programs and presentations, along with greater knowledge of the political and legislative needs of the industry. ACES is intended for those on the property management side of HAA membership in an executive or leadership role. For more on ACES, see online at www.haaonline.org or contact education@haaonline.org.

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Please join us for the Apartment Community Executives & Supervisors Annual Holiday Event Celebrate the holiday season with brunch and shopping with a festive group of local vendors.

Bubbles & unch

Br

Friday, December 12 10:30 a.m. to 1 p.m.

Morton’s The Steakhouse – Houston Galleria, 5000 Westheimer $75 per person Please register to attend at www.haaonline.org Attendance for this event is open to property supervisors, executives and program sponsors only.

Program Sponsors: Apartments.com and Valet Living

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NOVEMBER S M T W T

Calendar HAA Education, Events and Meetings SCHEDULE

NOVEMBER 4-6, 11-13 CAM: Extreme Certified Apartment Manager Course Week 1: November 4-6 Week 2: November 11-13 8:30 a.m. to 5 p.m.

Join Rich George, NOI Coach and ApartMentor, for the CAM credential course offered in an accelerated format to allow property managers to obtain the credential in two weeks.

Sponsored by AAA Plumbers, American Fire Systems, Chadwell Supply, GoPainting of North Houston, Tidal Electrical Services and Valet Living

3 Food Drive Kickoff Monday, November 3 Benefiting the Houston Food Bank Contact Amanda at asherbondy@haaonline.org to find out how to participate!

4-5 Leasing 101 Tuesday November 4 through Wednesday November 5 8:30 a.m. to 4 p.m. on Tuesday and 8:30 a.m. to Noon on Wednesday From Fair Housing and the TAA lease, to today’s terminology and techniques, the industry’s most seasoned and dynamic instructors are on hand to educate those who choose the apartment management industry as their career.

F

S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

DECEMBER S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

5

12

20

New Supplier Member Orientation Wednesday, November 5 10 a.m. to 11 a.m.

Via Zoom All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.

Avenues: Maintenance Blvd - 3 Wednesday, November 12 8:30 a.m. to Noon The Avenues series of seminars features nationally-acclaimed speakers within the multifamily industry covering topics geared toward every level of multifamily professional.

See Page 22 for details.

Sponsored by Camp Facility Services

5

12

Ambassador ONE Society Wednesday, November 5 3:30 p.m. to 5:30 p.m.

Kirby Ice House Memorial Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners.

Supplier members only. Email members@haaonline.org for details.

Resident Relations Committee A Wednesday, November 12 2 p.m. to 4 p.m.

Closed committee meeting Via Zoom

14

Featured Event: 2025 Industry Achievement Luncheon & Annual Meeting Thursday, November 20 11:30 a.m. to 1:30 p.m.

Please join us as we celebrate our 2025 Hall of Fame inductee! Kathy Clem! We will also be recognizing our industry achievement honorees and electing our 2026 association leadership.

See Page 23 for details.

Industry Achievement Program sponsored by Apartments.com and Chadwell Supply Business Program sponsored by Epic Multifamily Construction and Sherwin Williams

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18

Montgomery County JP and Constables Holiday Luncheon Friday, November 7 11 a.m. to 1:30 p.m.

For more information, contact govaffairs@haaonline.org.

Featured Event: Maintenance Mania Tuesday, November 18 Sam Houston Race Park 7575 North Sam Houston Pkway 7:30 a.m. to Noon It’s back with all new games for management and maintenance!

See Page 25 for details and a list of sponsors and visit www.haaonline.org/events to register.

It’s Back!

Tuesday, November 18 Sam Houston Race Park 7575 North Sam Houston Pkway

ALL NEW GAMES!

Brazoria County JP and Constables Holiday Luncheon Friday, November 14 11 a.m. to 1:30 p.m.

For more information, contact govaffairs@haaonline.org.

27-28 HAA Offices Closed Thursday, November 27 and Friday, November 28 The HAA Offices will be closed in observance of Thanksgiving.

Sponsorship Opportunities Available!

Contact randa@haaonline.org

OPEN TO ALL MANAGEMENT & MAINTENANCE STAFF! Register at www.haaonline.org/events 20

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Please note that dates and times are subject to change. Check the calendars at www.haaonline.org/events for the most up-to-date information.

DECEMBER 1-5 CAPS: Certified Apartment Portfolio Supervisor Course December 1–5 Enhances the skills of the apartment portfolio supervisor, resulting in better supervised and more profitable rental properties with improved owner relations.

Sponsored by ALN Apartment Data, Century A/C Supply, Chadwell Supply, GoPainting of N Houston and Servpro Team Shaw

3 New Supplier Member Orientation Wednesday, December 3 10 a.m. to 11 a.m.

Via Zoom All new supplier members or representatives can attend this online orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.

3

5

12

Ambassador ONE Society Wednesday, December 3 3:30 p.m. to 5:30 p.m.

Kirby Ice House Memorial Supplier partners can join this committee for HAA Ambassadors to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners.

Supplier members only. Email members@haaonline.org for details.

Harris County JP and Constables Holiday Luncheon Friday, December 5 11 a.m. to 1:30 p.m.

For more information, contact govaffairs@haaonline.org.

ACES Holiday Brunch Friday, December 12 10 a.m. to 1:30 p.m.

ACES (Apartment Community Executives and Supervisors) is an exclusive special interest group at HAA for management executives.

Join us for our annual ACES Holiday Brunch and Shopping event!

Celebrate the holiday season with brunch and shopping with a festive group of local vendors. Enjoy brunch cocktails and a three-course menu as you shop for gifts for you and your loved ones. Attendance for this event is open to property supervisors, executives, and program sponsors only.

Sponsored by Apartments.com and Valet Living

4 HAA Food Drive Repack Thursday, December 4 3 p.m.

The HAA Communicty Relations Committee completes the yearly HAA Food Drive. Contact asherbondy@haaonline.org for details.

NEXT Holiday Social – Tacky Winter Formal Thursday, December 4 6 p.m. to 9 p.m.

Giant Texas Distillers 5610 Clinton Dr Dress in your tackiest formal wear for a chance to be crowned as Winter Formal royalty. This niche group within HAA is dedicated to the networking and professional development needs of HAA members aged 39 and under.

See Page 17 for more.

Sponsored by BluSky Restoration and Texas Pride Disposal

9 It’s the Law Breakfast Tuesday, December 9 8:30 a.m. to 10:30 a.m.

Start your day the legal way! Join HAA's Legal Counsel, Howard Bookstaff, for breakfast and a legal discussion.

Sponsored by BluSky Restoration and New Creations

11 Go-Getter Holiday Meet & Greet Thursday, December 11 4 p.m. to 6 p.m.

Cottonwood Join the Go-Getters and new members for the final Meet & Greet of the year and find out who wins the recruiting grand prize!

Sponsored by Best Plumbing and Redevelopment Services

16 HAA PAC Luncheon Tuesday, December 16 11 a.m. to 1:30 p.m.

For details, contact govaffairs@haaonline.org.

22-January 1 HAA Offices Closed Monday, December 22 through Thursday, January 1 The HAA Offices will be closed in observance of the Holiday Season.

UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room.

Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.

www.haaonline.org/rcr

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On the Scene with HAA New Eviction Process Seminar Thursday, September 18 at the HAF Education Center Sponsored by CsS Services Inc. HAA General Counsel Howard Bookstaff presented a review of Senate Bill 38, the changes to the eviction process, and ways to be prepared. For more photos, visit the photo galleries at www.haaonline.org, see Page 11 for more from Howard and watch for future available legal seminars at www.haaonline.org/events.

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& The Houston Apartment Association and 2026 HAA President Ryan Terrell cordially invite you to don your Boots & Bowties for the

Gala

Installation Friday, January 23

The Post Oak Hotel 6 p.m. to 10 p.m. $2,100/Table of 10 Seats $210/Individual Seat Valet Parking Boots, Bowties and Cocktail Attire www.haaonline.org/gala

Presented by

Premier Sponsors Chadwell Supply Reliant Texas Apartment Pool Services Tidal Electrical Services

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It’s Back!

Tuesday, November 18 Sam Houston Race Park 7575 North Sam Houston Pkway

Thank you to our sponsors: Breakfast Epic Multifamily Services Perceptive Things Swag Bags AAA Plumbers Rasa Floors Memory Mash Up Station First Onsite Property Restoration Plunger Launch Station AAA Plumbers Balance the Scales Station The Liberty Group Trivia Disc Drop Station The Liberty Group Car Race Lane #1 Chadwell Supply Car Race Lane #2 Brandt Electrical, A/C and Roofing Services People’s Choice Award GWR Management Wristbands Greystar Closing Ceremony Morgan Group

ALL NEW GAMES! OPEN TO ALL MANAGEMENT AND MAINTENANCE STAFF! A hands-on competition event dedicated to the celebration of HAA's maintenance and service professionals. Show off your skills and compete against your favorite maintenance or management team members –- or cheer them on!

Event Schedule: 7:30 a.m. - Registration and Breakfast 8:30 a.m. - Competitor Orientation 9 a.m. - Skills-Based Competition Begins 11:30 a.m. - Awards Presentation/Closing Ceremony Maintenance Mania Competitor - $70 Entry fee for competition and breakfast Maintenance & Management welcome to compete.

Maintenance Mania Spectator - $50 Access to spectate competition and breakfast Suppliers and all partners welcome to spectate.

Prizes for contestants!

The top three overall winners will be awarded! To qualify for prizes, competitors must complete all games and participate in the race track challenge.

Game Details: Balance the Scales: Solve the problem with the correct product mix to make the scales balance!

Trivia Disc Drop: Answer maintenance-related trivia questions based on chance, Plinko-style!

Memory Mashup: Remember & match featured products and services!

Plank Puzzle Quest: Solve & assemble a puzzle made of flooring planks!

Key Match Mania: Match keys to locks and reveal the code for the combination deadbolt!

Plunger Launch: Toss plungers into a target made of buckets!

Race Track: Players get a chance to make their own race car to compete for the fastest time on the track!

Competitors, please pick up the required wheels from the HAA office to complete your race car!

Visit www.haaonline.org for assembly instructions.

Register at ww.haaonline.org/events

golf pg 26,27,28,29.qxp_Layout 1 10/21/25 4:07 PM Page 1

On the Scene Photos by MARK HIEBERT, Hiebert Photography 2025 Bill Dinerstein Memorial Golf Tournament Monday, September 29 at Sugar Creek Country Club This year’s tournament raised $24,464 for HAA’s PAC! Thank you to our many generous sponsors: President’s Cart: American Fire Systems Beverage Carts: Blue Stream Fiber BluSky Restoration Beverage Stations: Core Distributing Ferguson Facilities Supply Players Carts: TriArc Construction Tiger Drive: Richmond & Associates

Course Holes: AAA Plumbers Ally Waste Appliance Warehouse BluSky Restoration Century A/C Supply Church Foundation and Pools David Hodge CAMP Earthworks Inc. Furniture Options GoPainting of Bayou City Guardian Construction Hire Priority Staffing & Executive Search Redevelopment Services Sherwin Williams

Lunch Sponsor: Core Distributing Renova One Closest to the Pin: Apartments.com Longest Drive: ServPro Team Shaw Breakfast Beverage Station: Century A/C Supply Breakfast Sponsor: Best Plumbing Flooring Warehouse Awards Ceremony: American Fire Systems Platinum Pools Redux Construction Golf Balls: TriArc Construction Golf Tees: Ameritex Movers Practice Range: Best Plumbing Scorecards: ServPro Team Wilson

For more photos, scroll down to the photo galleries at lower right on the HAA website home page at www.haaonline.org.

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golf pg 26,27,28,29.qxp_Layout 1 10/21/25 4:07 PM Page 2

Congratulations to the tournament winners: Closest to the Pin: Jared Adams, Camp Facility Services Longest Drive: Justin Kaplan, Amstill Roofing Third Place Team: Best Plumbing Second Place Team: Amstill Roofing First Place Team: Ally Waste www.haaonline.org

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On the Scene Photos by MARK HIEBERT, Hiebert Photography

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Photographed by MARK HIEBERT, Hiebert Photography

W

hen Kathy Clem stepped off the plane at Houston’s Intercontinental Airport fresh out of the University of Georgia in 1980, little did she know she was stepping into a long and successful multifamily career.

Encouraged by her Aunt Virginia, who had been in the apartment industry working with then Houston Apartment Association Treasurer Foy Midkiff at Lincoln Property Co., Kathy took her first step as a leasing consultant for Lincoln at the Deer Creek Apartments, a 624-unit community near the Astrodome.

From there, Kathy moved up the ladder through onsite and executive positions with the Dinerstein Companies, Duddlesten Management, Winthrop Management, AIMCO and ConAm Management before retiring in January 2015 from UDR and moving into career of professional and personal development coaching for individuals and teams and consulting for the multifamily industry. Kathy is also the author of “Speak it in Spanish, Workplace Spanish Made Easy for the Multifamily Industry.”

Let’s catch up with Kathy as she joins the HAA Hall of Fame.

How does it feel being selected as this year’s Hall of Fame recipient?

Wow! It feels a little surreal. It is such a great honor to be recognized by the industry and by my peers who I feel like I have grown up with in this business.

When I look at the list of 33 Hall of Fame and Lifetime Achievement Award recipients, many, if not all of these individuals helped shape my career in the multifamily industry. I worked for the Dinersteins (Bill and Jack Dinerstein and Gary Blumburg) and for Wayne Duddlesten. The other recipients have been people that have impacted me both personally and professionally throughout the years. This recognition fills my heart with pride and with a responsibility to continue to work with others within the industry to reach and exceed their goals

Can you tell us more about your career trajectory since your HAA presidency in 2003, when you were with ConAm Management?

In 2004, after my presidency, I joined UDR Inc., a Denver-based Real Estate Investment Trust (REIT) as a Vice President and Area Director. During my 11 years with UDR, I oversaw portfolios throughout Texas, Georgia, Tennessee, Colorado, Arizona and California. Working for a public company can be very demanding and the focus is more on quarterly than year end results. I had worked with Tom Toomey, Martha Carlin and several others at UDR who I had also worked with at AIMCO from 1996 to 2000. UDR was and is very technology forward and was also focused on new and better business and customer service initiatives. Even though my portfolios changed over the years, I focused on developing high performing teams, allowing them to be some of the best in the business.

While at UDR, I obtained my Master of Arts in Organizational Management and Development and completed a one-year Evidence-Based Coaching certification from Fielding Graduate University. I will always be grateful to UDR for this development opportunity that I have used both professionally and personally.

UDR started selling out of some of the Texas markets throughout the years and at the beginning of 2014, we discussed that a large part of my Texas portfolio would be selling by the end of the year. With 35 years of multifamily experience behind me and since my son Jordan had recently graduated with his MBA, this was the right time to re-“tire.” Like changing the tires on a car, it does not change how the car looks, but it can change performance and how you feel about the ride.

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Kathy and son Jordan’s cover for her presidential profile for the January 2003 ABODE.

Kathy with Alison Hall on the March 1995 cover promoting that year’’s Membership Campaign

www.haaonline.org

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2025 Hall Fame

of

Small in stature, but big in determination, institutional knowledge and heart, meet HAA’s 2025 Hall of Fame recipient

Kathy Clem www.haaonline.org

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Photos this page, from top, left to right: Kathy and the Sushi Sisters, Kelly Robinson, Darlene Guidry, Suan Tinsley, Susan Hinkley, Beth Van Winkle, Eileen Subinsky and Deborah Holcombe. Kathy, the early years. Kathy and her family. Kathy with a HAA Community Relations Committee. Kathy and her grandson Philip, Kathy and her son Jordan as a baby. Kathy and her siblings, Michael, Anne and Richard. Kathy with Jordan, Philip and Jenny. Kathy and her mom. Jordan with Masters Graduate Kathy Clem. Kathy and her “personal assistant” Deborah Holcombe. Kathy and Diesel take a ride.

Photos opposite page: Kathy and Roger Camp fishing in Seadrift at “Polebenders.” Kathy and the Sushi Sisters on the dock in Seadrift.

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I thought it would be scary and overwhelming to retire at 56, but my last year at UDR was so busy with my portfolio and special projects that I was given that I did not have much time to think about it. It was hard to leave a great company and so many great people, but I am still in close contact with many of them today.

I spent the first nine months of my retirement catching up with friends and family and traveling. In August 2015 my uncle Dan, who paid for my college education, was diagnosed with aggressive cancer. I was able to take the lead on his care until he passed away in January 2016. I now understand the saying that “things happen for a reason.” If I had still been working fulltime, it would have been difficult for me and my family to manage his care. My sister Anne’s twins were just 10 months old when I retired and over the years, I have taken them to swim lessons, dance, gymnastics, outdoor excursions and helped in their classrooms at school. Anne and my mom helped so much with Jordan growing up, I am glad I had the opportunity to do the same for the twins.

Since retiring, I have been checking things off my bucket list. My company Vast Coaching Resources helps individuals and groups with professional and personal development. I obtained a certification as a Birkman consultant that I use with clients to determine their interests, strengths, needs and stressors. I collaborate with individuals on job and career changes and help with resume writing, job search and interview preparation. I also do consulting with corporate, multifamily and senior living clients. This work fills my passion bucket and helps me keep up to date with our industry.

I have also used my retirement to continue growing and giving back. I have been a volunteer and advocate for Covenant House Texas over the years. During my first two years of retirement, I spent time weekly on campus helping them with their facility and other projects. As far as “growing,” I also took classes and became a Master Gardener in Fort Bend County.

I started out just wanting to pull weeds in their www.haaonline.org

garden and ended up chairing their Communication Committee. I met some amazing people who volunteer a tremendous amount of time educating the community.

Education and personal development have always been my passion. In college, I majored in Spanish and Communication. Upon graduation, I thought if I could communicate effectively and do it in two languages, it would be easy to get a job. During my career, I always tried to come up with ways to bridge the communication gap between English and Spanish speakers. In the early 1980’s, I taught a few Spanish classes at the apartment association to help employees learn words and phrases through sound spelling to help them communicate with Spanish speaking coworkers and residents.

I pulled out the original document I used (yes, it was typewritten) and decided to expand it into a communication guide. In 2021, “Speak it in Spanish, Workplace Spanish Made Easy for the Multifamily Industry” was published. In testing sections of the book with onsite staffs before I published the book, I found that as English speakers were learning words and phrases in Spanish, the Spanish speaking employees were more engaged in helping with Spanish pronunciation but also worked to speak more English. I had just as many Spanish speakers ask when they could buy the book as English speakers. The book brings together my two greatest passions, communication and connection.

As a past president, what are your takeaways since?

There was a time when I thought that once you were president, most of your volunteer efforts were in the past. What I learned was that being president of the association was another steppingstone as a volunteer and leader. Since my presidency, I have continued to volunteer in different capacities. I headed the Community Outreach Committee during my friend Beth Van Winkle’s presidency. I have taught classes, written articles for the ABOBE, and chaired the Past President’s Committee through the pandemic.

What is your favorite career memory?

In 1996, I interviewed for a position as Regional Vice President for AIMCO, another Denver-based REIT. During the interview process they flew me to Denver to meet the company executives before they made their final hiring decision.

During my interview with Terry Considine, the president of the company, he asked me what my greatest accomplishment was to date. Without hesitation I said, “It’s my seven-year-old son Jordan. I cannot imagine anything else topping that.” Terry sat back for a minute, then smiled and said, “Great answer.” I got the job!

What are some things you would change if you could?

Since I was president, I think the association has gone through numerous changes. The leadership structure changed several years ago to incorporate the Vice President at Large positions, allowing more leadership growth and opportunities for those interested in the executive ladder.

The NEXT group embodies the spirit of our future leaders and they have done a fantastic job in growing their group and their outreach. It is these types of initiatives that will continue to positively shape the future of the association.

What did you most enjoy?

I enjoyed the variety of people and activities that I was involved in throughout the year. It is tough to balance HAA responsibilities and a full workload for your company, but I was blessed to have a supportive company and great coworkers that helped make sure everything stayed on track. And I cannot say enough about the HAA staff. There is no way I could have accomplished all that was set out during my year as president without the support of the staff. They helped keep me focused, told me when I had to attend an event, when I should attend a meeting and if there were things I could pass on to have time to do my corporate job. And I will always thank and appreciate our supplier members. They work tirelessly for our association and without them, our association would not be as strong as it is.

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Favorite association-related memory?

Years ago, after a Board meeting, several women leaders decided to go out for sushi.

And that was the start of the Sushi Girls that include Eileen Subinsky, Darlene Guidry, Deborah Holcombe, Kelly Scott, Suan Tinsley, Beth Van Winkle and Susan Hinkley. We were all involved at some level in the association but did not have the opportunity to spend much time together outside of work and the association.

We have eaten a boatload of sushi over the years, swapped stories over several bottles of wine, and had many in-town and out-of-town adventures that are memories I will hold dear forever. We have each other on speed dial and even though most of the group is now retired, we still stay connected.

You have always been very involved in industry education. Why is it important?

What keeps you involved?

Ongoing education and professional development not only keep you up to date on information and trends but can also position you for advancement for your career or for different opportunities in the future. In my career my coworkers worked with me, not for me so as I learn and grow, my responsibility as a leader is

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to provide learning and development opportunities to those around me. Whether through inperson, online or in-house training, or through internal or external mentoring, each of us can make a positive difference when we embrace and take part in a culture of learning.

What recommendations do you have for others joining the apartment industry as their career?

Get involved! Ask your company what training or classes they have internally or that they can recommend to help you in your career development. Do more than you are asked to do. It does not just help the company; it will help you. Take advantage of outside educational opportunities.

HAA has a broad range of classes and certification programs for all levels within our industry.

Find a mentor. Throughout my career, and even today, I have people within and outside our industry that I look up to and call on for guidance. Be a mentor. As a leader, I always focused on mentoring and developing those who worked with me. I would tell my employees please take my job because if one day you do, that means that I have done my job. Share your knowledge and experience with others. You never know how much difference you can make

until you see how much those around you grow.

And do not forget to give back. Whether volunteering within HAA or within your community, personal and professional development can happen anywhere.

You and your family have a long history in the multifamily industry. Tell us more about your family and personal life. Where is everyone now? Who is still active or has now joined the industry?

I moved to Houston a week after graduating from the University of Georgia in 1980. My aunt, Virginia Laird, worked with Lincoln Property Company as a manager. I interviewed for jobs in numerous industries when Virginia told me about job openings for leasing agents at Lincoln.

I interviewed and got the job. Two weeks after working as a leasing agent, I was promoted to an assistant manager position and within six months I was promoted to manager.

My mom moved to Houston in 1992 and started a new career as a recruiter for a staffing agency. She and my uncle started AAA Staffing in 1998. My mom is a natural working with clients and with temporary employees. She worked hard and grew the business. My sister Anne moved to Houston in the late 1980s and

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worked for 16 years in property management before joining AAA Apartment Staffing in 2008.

Anne is a force of nature. She has a strong work ethic and knowledge of the apartment industry that helped expand AAA Apartment Staffing into 43 states. As you can tell, I come from a long line of strong, accomplished women.

In 1995 and 1996, my brothers Michael and Richard moved to Houston. Michael worked with AAA Staffing for many years and Richard is on the supplier’s side of the business as the owner of JMAC Multifamily Services, providing maintenance, renovation and construction services for the multifamily industry.

My son Jordan graduated with his MBA from St. Thomas University in 2013. Jordan worked for Jackie Rhone as a Financial Analyst and then with Suan Tinsley and the team at Dayrise as a Senior Financial Analyst. He gained valuable experience during those years and now works as a Financial Analyst for a global logistics company. Jordan’s wife Jenny is the Recruiting Manager for the Atlanta office with AAA Apartment Staffing. She and Jordan have one son, Philip.

I am also close to and proud of my nephews and nieces. My nephew Patrick has his Doctor of Education in Educational Leadership and is an Assistant Principal in Katy ISD. Patrick’s wife

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Jaclyn is an Instructional Coach in Katy ISD and they have two sons Jackson and Trey. Patrick’s sister Danielle is an Associate Director of the Emergency Medicine Residency Program and Director of Critical Care for Emergency Medicine Residency. She also works in both the ICU and Emergency Department for UTMB hospitals in Galveston and Clear Lake. She and her husband Jordan, an attorney, just welcomed their son Daniel James (DJ) in September. My nephew Thomas and his wife Morgan live in North Carolina with their two-year old daughter Gloria.

Thomas will complete his MBA this December and Morgan has her Masters in Education. Last, but certainly not least, my sister Anne’s twins Elizabeth and Laird are fifth graders this year and they keep the family busy with their studies and outside activities.

What are your plans for the future, professionally?

My plan is to continue working part-time with AAA Apartment Staffing and to continue providing coaching and consulting services. I will also continue my involvement as a board member and volunteer at HAA.

And personally?

When I was in full-time multifamily management, I worked long hours and traveled three weeks each month. As a single mom, I could not have excelled in my career without the help of my mom, my sister and many times, my coworkers. One week, I had to work in Dallas when Jordan was a freshman in high school. He was one of two managers for the basketball team. He called me from school that day to tell me that the coach was letting him and the other manager suit up to play in the game that afternoon. I was heartbroken because I could not get back in time to see him play. I told Lisa Stiefel, my coworker and friend and before I could finish, she said that she would go and be there to watch him play. My mom and sister went too. During the game I got a call from Lisa. Jordan was being put in the game. As I listened, Jordan scored three baskets as Lisa and my family cheered him on. I know people in the Dallas office thought I was crazy, but I was cheering just as loud as they were. I could not be there but my home and work family made sure that he knew they were there.

Today, I am a Mimi! My grandson Philip is 18 months old and he is the light of my life. My son Jordan and his wife Jenny live about 10 minutes from me. Each Monday and Friday I go to their

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house to take care of him. My priority going forward is to be the best Mimi, mother, daughter, sister, aunt, cousin and friend that I can be. I have a feeling that I will be very busy.

What is the one word you use to describe yourself?

Blessed.

I have been blessed in every aspect of my life and never take anything that I have worked for or that I have been given for granted.

The one word you would use to describe your career?

Purposeful.

Shortly after I started working in the multifamily industry, I realized that I had found my career path. As a result, I began focusing on my education and development in the real estate industry.

By 1982, I obtained my real estate sales license and in 1985 I obtained my broker’s license. In addition to taking numerous classes and seminars through my employers and through HAA, I completed course work and became a Certified Property Manager (CPM) in 1986.

Completing my masters and coaching certification in 2009 helped me continue to hone my skill set and helped me prepare for another career outside of the multifamily industry. By being proactive and purposeful in my development, I was able to maximize my potential and expand my opportunities.

And finally, the one word you would use to describe your future?

Create.

Instead of letting life happen, I plan to be thoughtful and focused to continue to create the best life I can.

Don’t miss the luncheon honoring Kathy Clem on November 20. See Page 15 for details.

“I met Kathy in the early 1980s when she was a Supervisor at Duddlesten Management. We both were involved with communities in the brand new Timbercreek Development sub-division in Northwest Houston.

She was a tiny ball of fire juggling multiple communities and challenges, doing all of it with style and class. Her managers loved working with her because she led by example and a consistent sharing of knowledge.

We worked together on numerous HAA projects over the ensuing years and I came to value Kathy as a dear friend. She was a business colleague I could rely on for honesty and accurate information. She was a personal friend who was there for me to celebrate the good times and commiserate in the difficult times.

She is the woman we all love because of her kind heart, sharing nature and loving spirit. Kathy is the Sushi Sister, who like fine wine, has truly become better, and more valued with age.

I am thrilled and excited that she is receiving the recognition she so justly deserves by being inducted into the Houston Apartment Association Hall of Fame!

– HAA Past President and Hall of Fame Recipient Eileen Subinsky

Kathy’s leadership has always been more about heart and drive than about height.

And let’s get that out of the way. Yes, she is short, and so am I. That’s just ONE of the many things I love about her. Kathy coached throughout her professional career in our industry, so when she retired it seemed only natural for her to continue that path. Her work on the Past President’s Council was instrumental in providing mentorship to many up-and-coming members of the Board of Directors. Retirement from our industry didn't stop her desire to coach.

The clients of her coaching and consulting business benefit from her skills as well.

Kathy’s ability to listen to a problem, analyze it, and solve it is top notch. Kathy’s legacy is defined by the lives she’s touched throughout her career and into her retirement.

When I first met Kathy over 20 years ago, I knew she was special. What I didn’t know was going from acquaintance to friendship to sisterhood was in my future. That friendship was cemented when a small group of friends became Sushi Sisters. Over the years, as we’ve navigated life’s challenges together, Kathy has consistently been the first to offer support. Whether it’s wise counsel, a sugarfree pie, a comforting hospital visit, or simply a quick text to check in, Kathy’s friendship is a model of love. That’s such a rare find in today’s world and I’m blessed to be a recipient of Kathy’s friendship.

– HAA and TAA Past President and Hall of Fame Recipient Beth Van Winkle

Kathy and the Winthrop Management “Disco Nuns” during a Leukemia Society Fundraiser.

Kathy with the 2003 HAA Board of Directors

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“I have had the honor and privilege of being a part of Sis’s circle of friends for many years and she never ceases to amaze me. From her incredible career to her accomplishments post retirement are huge. Her coaching has always been instrumental in my personal and business growth. She has also authored a book with English words versus Spanish to make communication between industry team members where a second language hasn’t been mastered effective.

This resource was invaluable to our business. I purchased one copy for each of our properties and it helped them tremendously. I have loved watching her blossom into one of the world’s most incredible grandmothers. We hired her son Jordan at Dayrise years ago and the apple doesn’t fall far from the tree. His brain and heart are the best qualities one could possess, just like his mom. My only criticism is that I was at Table 19 at Jordan’s wedding reception! For those of you who have never seen the movie watch it. You’ll get my joke.

Congratulations Sis on this well deserved honor. I love you!”

– HAA Past President and Hall of Fame Recipient Suan Tinsley

“Good things, actually great things, come in small packages!

That’s my friend and multifamily industry leader, Kathy Clem. Kathy is one of those volunteers who is always willing to serve and lead any committee and she was asked to lead just about every one of them on the road to her HAA Presidency. Most recently her leadership as the Past Presidents Council Chair had her helping to create and present online membership orientations.

These orientations brought a lot of information about HAA services, particularly to the on-site teams as they learned HAA provides a whole lot more than just lease forms.

Her commitment to the multifamily industry and lifelong learning is her passion. She knows continuing education is the key and she is always ready to help on-site teams learn and grow in their careers.

Kathy is a worthy recipient of HAA’s highest honor. I’m proud to have worked beside her as an HAA staffer and truly grateful to call her my Sushi Sister and good friend!”

– HAA Retired COO Susan Hinkley, CAE

Do you need to find a product or service for your property on the go?

The Buyer’s Guide is online!

Simply search for a member by name or category to find the most up-to-date HAA supplier member listings.

You can contact the companies directly or use our “Request for Information” tool. It's quick and easy!

www.haabuyersguide.com

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On Site with ABODE Featuring HAA Honors Award Property Winners

Note: Properties are listed with owner/management at time of the award.

Each month, On Site with ABODE takes a closer look at winning HAA Honors Awards properties.

This month, we visit another of our 15 award recipients for 2025. See future ABODEs for more.

THE ABBEY AT ENERGY CORRIDOR

Built 1980-1989 Property of the Year Property: The Abbey at Energy Corridor Owner/Management: Abbey Residential Location: 1520 Enclave Parkway Units: 1,048 Web: https://www.abbeyresidential.com/apartments/tx/houston/abbey-at-energycorridor/#/ Photos from The Abbey at Energy Corridor The Abbey at Energy Corridor offers Premium units and Traditional units depending on what prospects are looking for. Premium units were recently renovated and offer a more upscale experience, featuring smart home technology, custom white cabinetry, modern ceiling fans, stainless steel appliances, new lighting packages, washers and dryers included, upgraded granite countertops, new flooring, and much more. Traditional units offer LED Track lighting, sleek black or stainless steel appliances, digital thermostats, framed mirrors, granite countertops, and much more. The property has one and two bedrooms and highly sought after, townhomes. Amenities the community offers include: a new amenity center; five swimming pools with lounge chairs and grilling stations; a rentable clubhouse with a full kitchen and game room, conference room, fitness center with dedicated spin room, cardio, and weights, kettlebells, boxing bag, etc.; a new bark park; indoor pet spa; yoga studio; movie theater; social room with coffee bar, full kitchen, and area for events, remote work, hanging out, etc.; BBQ grills located throughout the property; internet is included at the this community; and five laundry facilities The Abbey at Energy Corridor takes pride in their customer service and with a staff of 20 employees, they have adedicated team members for every step of the way for prospects/residents. Leasing Manager Eugene Fisher won Abbey’s Leasing Manager of the Year Award at their 2025 Leadership Conference in April and Porter Jose Aguilar won Groundskeeper of the Year.

Resident events including: a Fall Festival with pumpkin decorating, food, games, face painting and more; a Community Pop Up Market to connect with local businesses; Breakfast at the Gate; Summer Pool Bash with Yeti giveaways, great food, a DJ; a Holiday Party with pictures with Santa, holiday treats, hot cocoa, a gift wrapping station; and a Thanksgiving Dinner for residents with all the fixings.

The Abbey at Energy Corridor is very involved in the community. Some of their work includes: sponsoring Barktoberfest each year in October which benefits Houston Pets Alive; holds Community Markets every October that invites small businesses to set up a booth at our community; involvement in the West Houston Chamber of Commerce and sponsor and attend events like Women Driving Business, Business Outlook Expo, and Salute to Veterans; participation in the HAA annual food donation drive; and much more.

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The Go-Getters HAA’s MEMBERSHIP RECRUITERS

“BEE” THE FUTURE

Start a buzz by recruiting and networking, and join us for the last meeting of the year.

2025 Chairs:

Join our Quarterly Meetings!

Brandon Coleman Chadwell Supply

Every new member you recruit this year earns you a chance to draw for gift cards and other prizes. There will be a $250 cash prize awarded to the top recruiter for each quarter and a $1,000 cash prize awarded to top recruiter for the year! In addition to top recruiter prizes, each recruitment earns a chance to select a sealed envelope containing a surprise reward, with values ranging from $25 to $100!

Karen Hefner Asset Living

BEE with us Join us for our last meeting of the year on December 11 and celebrate the holiday season!

We will be giving the top recruiter the $1,000 cash prize!

The meeting is from 4 p.m. to 6 p.m. at Cottonwood, 3422 N Shepherd Drive.

Visit www.haaonline.org/gogetters for more information.

THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future.

To join the club and get going on recruitment, see online at www.haaonline.org or contact the Membership Department at members@haaonline.org.

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Go-Getters Meet & Greet at Cottonwood Sponsored by Redevelopment Services and Velocity Services Group HAA recruiters introduced new member recruits during the second Quarterly Meeting of the year and won gift cards for their efforts. The top recruiter for the third quarter was Terri Clifton, Better World Properties, with three new members.

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The Ambassador ONE Society HAA’s WELCOMING COMMITTEE

THE SUPPLIER NETWORK HAA’s Ambassadors dressed for team spirit during their September meeting.

Ambassador ONE Society members with at least 10 points, ranked by points earned: 2693 Precision Appliance Leasing Steve Griffith 2007 Renvoa One Dustin Hawkins 1576 Renova One Juana Reyes 954 Furniture Options Dennis Juarez 836 Redi Carpet Sales of Houston Susan Alvarado 627 Century Air Conditioning Supply Giovanna Gone 525 Tidal Electrical Services Joseph DeMoss 338 Fire Ant Professionals April Kelsoe 224 Steward Trash Valet Service Yvonda Lewis 177 Blue Stream Fiber Jessica Ebel 130 The Liberty Group *Victoria Sepulveda 114 CORT Furniture Rental Jackie Rowan 105 Penn Apartment Staffing Valerie Valdez 101 Oreasons Oliver Reck 97 Penn Apartment Staffing Ania Bucio 95 Patio Heaven Christie Oliver 91 Redevelopment Services Adoteh Joseph Akue 89 Craven Carpet Delaney Taylor 84 Sherwin Williams Yanelis Capote 68 American Fire System Inc. Tammy Broadway 66 Sherwin Williams Auri Verser 66 TX Hydrojet Joshua Meisel 50 Apartment Life Brittany Donovan 39 1-Tom-Plumber Nilo Quiroz 34 GreenLogic Anisa Rodriguez 33 AlphaGraphics Spring Rachel Steffens 32 ParkM Abe Shoubash 28 Gemstar Construction Liz Levins 26 Century Air Conditioning Supply Chris Bell 26 Image360 Katy Jennifer LaFleur 25 Encore Services Melanie Morales 25 Optima General Contractor LLC Victoria Bishop 24 Ideal Parking Management Guillermo Gomez 23 Church Pool Services Xochitl Flores 23 Sherwin-Williams Carol Berglund 21 Century Air Conditioning Supply Crystal Varela 19 Jet Waste Services Harrison DeRouen 19 Century Air Conditioning Supply Medley Guzman 17 Epic Multifamily Construction Jim Martensen 17 Rasa Floors Blaise Spitaleri 17 Redi Carpet Bo Hang 17 Valet Living Carina Bryars 17 HD Supply Shannon Day 16 Epic Multifamily Construction Destiny Hinojosa 16 Maldonado Nursery & Landscaping Heather Reyes 16 WeDoTrash Mason Storrs 15 Renova one David Marroquin 15 Alpha Restoration Services Genesis Ayala 15 Ideal Parking Management Maria Ordonez 15 Precision Appliance Leasing Scott Sheffield 14 ParkM Brittany Ray 14 Servpro Team Shaw Daviana Matheus 14 Johnstone Supply Jadrian Mitchell 14 Johnstone Supply James Kelly 14 Strive HVAC & Construction Judge Love 13 Encore Services David Gonzales 13 Platinum Pools & Spas Elliot Lowe 13 Flooring Warehouse Gael Rodriguez 13 Johnstone Supply Jocelynn Everage 13 JJ's Waste & Recycling Stacey Coffman 12 RAM Construction Chad Davis 12 Sherwin Williams Krunal Shah 12 HD Supply Pete Lopez 12 Sherwin Williams Ryan Bruner 12 Minol USA Will Castro 11 Air Express Construction & Plumbing Angel Martinez 11 Flooring Warehouse Caden Sechrist 11 The Navicon Group Daniel Murray 11 Remodel HTX Eddie Mendoza 11 Maintenance Warriors Erick Mena 11 Northwest Construction Group Facundo Villarreal 11 Dixie Interiors Lydia Sidaros 11 Century Air Conditioning Supply Mallory Hess Texas Pride Disposal and Smooth Move Shea Drury 11 Services 10 The flower rental company Eric Brand 10 Earthworks Inc Hunter Prince 10 ClaimsMate, LLC Adjusters Jen Harrision 10 Sundek of Houston Jonathan Bullion Ambassadors earn points by sharing leads, making introductions and visiting communities to promote HAA events and news.

Mark your calendars and join us! Meetings are held on the first Wednesday of the month. The last 2025 meeting is on November 5.

The meeting spot is Kirby Ice House, 1015 Gessner Road, Houston, Texas 77055 at 3:30 p.m Top Producers: 1. Steve Griffith, Precision Appliance Leasing: 387 points 2. Juana Reyes, Renova One: 343 points 3. Dustin Hawkins, Renova One: 205 points

THE AMBASSADOR ONE SOCIETY is an organized network exchange that helps supplier partners build their business contacts within HAA. It’s the perfect way for new suppliers to get started with the association. Group members share leads, make introductions and support HAA and its members. For details on how to join and for meeting dates, visit www.haaonline.org/ambassadors or contact the Membership Department at 713-595-0319, or email members@haaonline.org.

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Team photos at left, from top: First place – Purple Rain Second place – Brown SugHAA Third place – Orange Crush

Join the fun and dress up for our monthly themes:

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Welcome Mat Introducing HAA’s NEW MEMBERS OWNERS

SUPPLIERS

SUPPLIERS

SUPPLIERS

Atrium Bay Terrace Louisa Rocha 1502 Nolan Road Baytown, TX 77520 (281) 428-2660 Bay Terrace Apts

2020 Exhibits Bobbi White 10550 S. Sam Houston PKWY W. Houston, TX 77071 (713) 346-0069 Awards & Plaques, Signs, Banners, Flags & Pennants

I & B Painting Ruben Vilchis 9838 Emnora Ln Houston, TX 77080-5248 (281) 808-6692 Painting Contractors, Remodeling & Repair-Building Contractors

RichMark Services Richard Doiron PO Box 3886 Humble, TX 77347 (346) 205-2197 Make Ready, Handyman Services

A1 Property Construction Juan Adame 3120 Southwest Fwy #101 Houston, TX 77098 (713) 364-2791 A/C Contractors, Electrical Contractors, Gates & Gate-Operating Devices, Plumbing Contractors, Plumbing Drain/Sewer Cleaning, Welding

Innovative Environments Craig Koopersmith 7885 Northcourt Rd #100 Houston, TX 77040 (713) 939-9252 Banners, Flags & Pennants, Millwork, Screen Printing, Signs Referred by Jill Koob

DLP Real Estate Management LLC dba Dream Live Prosper Communities Cheryl Craig 95 Highland Ave #300 Bethlehem, PA 18017 (386) 267-5343 1507 California 2301 Commonwealth 239 Emerson 306 Stratford 400 Westmoreland Apts 3412 Graustark Apts 606 Harold 1423 Kipling Apts 4321 Mount Vernon 3414 Graustark Apts 2008 Colquitt Apts 1717 Norfolk Apts 417 W Main 2212 Dunlavy Keen Equity 1 LLC Loan Tran 12114 Dakar Dr Houston, TX 77065 (713) 516-6347 Keen Equity 1 Properties Zaya Capital LLC Rami Farasin 4402 Holt St Bellaire, TX 77401 (617) 858-9933 Huntington Place

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Blue Armadillo Exterior Cleaning Clay Greenwood 2600 K Ave #102 Plano, TX 75074 (832) 648-2139 Pressure Washing - Equipment & Service, Window Cleaning, Gutters & Downspouts Earthtones Companies Larry Gattis 3481 Plainview Rd Midlothian, TX 76065 (832) 335-9233 Landscape Contractors, Irrigation Systems & Equipment Houston Roofing & Construction LLC Elliott Gray 11330 West Road Houston, TX 77065 (832) 237-3737 Roofing Contractors, Siding Contractors

JT Solution Partners Brandon Morton 31931 Sorrel Copley Ln Hockley, TX 77447 (714) 345-2098 Leasing Services, Maintenance Property Liability Specialists Liberty Electrical Contractors Inc Kimberly Dominic 429 Oriole St Houston, TX 77018 (713) 694-0758 Electrical Contractors, Wiring Installation, Lighting - Outdoor, Lighting Consultants, Electric Vehiclecharging docks Pamabula Coffee Mario Monterroza PO BOX 230861 Houston, TX 77223 (832) 510-7658 Coffee Service & Supplies Referred by Maritza Garcia Pestmaster of Central Houston Travis Owsley 1802 Wilson St Houston, TX 77019 (713) 347-3801 Pest Control Services, Termite Treatment

Texas Pressure Washing Stephen Cleary 3315 Misty Alcove Court Kingwood, TX 77345 (832) 781-1746 Pressure Washing - Equipment & Service, Remodeling & RepairBuilding Contractors, Welding, Painting Contractors, Handyman Services Trajextory LLC Joshua Parrish 20212 Champion Forest Dr #700-337 Spring, TX 77389 (832) 515-6506 Lawn Equip Sales & Service, Landscape Contractors Triumph Construction Group Wes Batterton 12856 Research Blvd # B, 579 Austin, TX 78750 (512) 537-8686 Roofing Contractors, General Contractors Referred by Brandon Coleman Upscale Security Services Don Selig 414 Milam St Apt 1102 Houston, TX 77002 (832) 906-0344 Risk Management, Security Guard/Patrol Service Referred by Patti Melendy, CAM

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Portfolio Changes The following owner/management companies have added the listed properties to their portfolios: • Fat Property LLC: Richmond Apts, 43 units at 1901 Richmond Ave. • 29th Street Capital: Haven at Bellaire, 297 units at 20220 Bellaire Blvd in Richmond, and August Friendswood, 249 units at 2911 W El Dorado Blvd in Friendswood.

• 4036 Bellefontaine LLC: 4036 Bellefontaiane LLC, 14 units at 4036 Bellefontaine.

• Ascension Commercial Real Estate, LLC: Timbers of Cranbrook, 258 units at 14000 Ella Blvd; Retreat on Rosslyn, 364 units at 5801 N Houston Rosslyn Rd; and La Esencia, 296 units at 300 N Vista Dr • Atrium Bay Terrace: Bay Terrace Apts, 130 units at 1502 Nolan Rd in Baytown.

• Better World Properties - Regional: Canyon Village, 145 units at 2300 Finfeather Rd in Bryan.

• BH Management Services LLC: Broadway at Tamarron, 74 units at 3714 Sloan Peak Ln in Fulshear.

• Cornerstone Income Properties: Hollyvale Apts, 38 units at 427 Hollyvale Dr; The Crane at Lockwood - 5214, 16 units at 5214 Crane St ; The Crane at Lockwood - 5506, 8 units at5506 Crane St.; and Cavalcade Heights 735 LLC, 25 units at 735 W Cavalcade.

• Creative Property Management: Inwood Village Townhomes, 24 units at 7800 Bayou Forest Dr. • CWS Apartment Homes LLC: Marquis Enclave, 647 units at 301 St Joseph Pkwy.

• Camden: Marquis Enclave, 647 units at 301 St Joseph Pkwy.

• Edinson Property Management: Dismuke Apts, 48 units at 1907 Dismuke St., and Golfcrest Apts, 29 units at 3045 Golfcrest Blvd.

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• Fogelman Multifamily Investments and Management: The Ambrose, 408 units at 7055 Hollister St. • Gemstone Management LLC: Trafalgar, 129 units at 2900 Briarhurst Dr. • Ghan and Cooper Multifamily: Nueva Vida Apartments, 407 units at 666 Maxey Rd. • Greystar: Arbor Rose at Porter, 276 units at 22344 Montgomery Pines Rd in Porter; Lofts at City Centre, 250 units at 12808 Queensbury Ln #112; Montrose at Buffalo Bayou, 224 units at 1320 Montrose Blvd; La Maison River Oaks, 423 units at 2727 Revere St; Domain at City Centre, 370 units at 811 Town and Country Blvd; Vantage Med Center, 375 units at 1911 Holcombe Blvd; and Chelsea Museum District, 325 units at 4641 Montrose Blvd.

• Hanover Company: Hanover Lakemont, 360 units at 7102 S. Mason Rd in Richmond.

• Hettig Management Corp: Lofts at Katy Ranch, 218 units at 24922 Katy Ranch Rd in Katy.

• Highmark Residential LLC: Terra at Piney Point Apts, 246 units at 8787 Woodway Dr. • ITEX: Norma’s Plaza, 80 units at 7526 Martin Luther King Blvd.

• Janek RE Management: 4910 Saxon Drive, 12 units at 4910 Saxon.

• Keener Management LLC: The Selena, 446 units at 250 Uvalde Rd. • Madison Apartment Group: The Parkway on Westlake, 320 units at 16848 W Lake Houston Pkwy in Humble.

• Mosaic Residential Inc: Fidelis Willis, 252 units at 300 S. Kennedy St in Willis.

• ParaWest Management: Oak Shadows, 192 units at 4801 Allendale Rd, and The Pointe Apts, 517 units at 4101 S Shaver St in Pasadena.

• RPM Living: The Parkway on Westlake, 320 units at 16848 W Lake

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Houston Pkwy in Humble; The Oaks at Baywood, 294 units at 4811 E Sam Houston Pkwy S in Pasadena; Broadstone Garden Oaks, 255 units at 3409 Brinkman St; and Prose District West, 360 units at 22000 Bellaire Blvd in Richmond.

• REM Property Management: Nueva Vida Apartments, 407 units at 666 Maxey Rd. • RTR Assets: Champions Pointe Apts, 224 units atv12335 Antoine Dr. • Sentral: X Houston, 375 units at 5501 La Branch St. • SG Property Management LLC: Esperanza at Wild Orchid, 318 units at 3450 Barker Cypress Rd. • Superior Plus Real Estate Group Inc: Vista Pointe Apts, 79 units at, 1026 S 6th St in La Porte.

• Tarantino Properties Inc: 1218 Jackson, LP, 26 units at 1218 Jackson Blvd; 414 Marshall, LP, 27 units at 414 Marshall St; and 101 Avondale, LP, 19 units at 101 Avondale St. • Texas Inter-Faith Housing Corp: Knoll Street Crossing, 65 units at 1938 Knoll St. • TI Communities: Gramercy Park, 384 units at 3225 Woodland Park Dr. • Tipton Asset Group Inc: Terra at Piney Point Apts, 246 units at 8787 Woodway Dr. • Trinity Property Consultants: Greenway Court Apts, 103 units at 3411 Cummins St. • Vibhishan Investment LLC: Southchase North Apartments, 104 units.

• Walker Holder Residential Inc: Aqua Bella, 496 units at 12000 Martin Luther King Blvd.

• Willow Bridge Property Company: Circuit, 311 units at 2424 Capitol St. • Zaya Capital LLC: Huntington Place, 12 units at 2110 Melbourne St. • ZRS Management LLC: Nantucket at Fannin Station, 301 units at 10000 Fannin St, and Orleans at Fannin Station, 338 units at 1818 Fannin Spdwy.

Join HAA as a Volunteer The Houston Apartment Association’s committees and clubs are some of the most productive tools we have to ensure that we remain the nation’s largest and most effective apartment association. Committee and club members face the challenge of getting involved to carry out the duties and purpose of each club and committee.

Some general responsibilities of committee and club members include a commitment to attend all meetings and help develop marketing strategies (i.e. telemarketing, developing handouts, fliers, articles).

To serve on a committee or clubs, please contact the HAA office at 713-595-0300 or visit us online at www.haaonline.org for details.

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Valerie Lacy, Cushman & Wakefield

Centra Partners

Paola Rodriguez, Foresight Asset Management

oh the places abode goes!

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Our final winner of $100 for September is Richard Wall,

Westdale Asset Management!

Richard kept up with all the multifamily news in Puerto Vallarta! That’s it for now, thanks to everyone for showing off all the places ABODE goes! Now keep it going! Tag us on social media: #abodeonthego!

www.haaonline.org

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Index of Advertisers By CATEGORY A/C Supplies

Internet Service Provider

HAA Products & Services

Century A/C Supply . . . . . . . . . . . . . . . . . . . . . . . . . . .13 281-530-2859 . . . . . . . . . . . . . . . . . www.centuryac.com

Blue Stream Fiber . . . . . . . . . . . .Inside Front Cover 844-416-1000 . . . . . . . . www.bluestreamfiber.com

Rental Credit Reporting . . . . . . . . . . . . . . . . . . . . . . .5 713-595-0300 . . . . . . . . . . . . . . www.haaonline.org/rcr

Electric Contractors

Paint

Brandt Electrical A/C & Heating Services . . . . .41 281-693-3383 . . . . . . . . . . www.brandtelectrical.com

Behr Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 800-431-3000 . . . . www.homedepot/proxtra.com

HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.

Foundation Repair

Personnel Agency

Church Foundation Repair . . . . . . . . . . . . . . . . . . .10 713-468-8400 . . www.churchfoundationrepair.com

ASAP Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 972-432-6667 . . . . . . . . . . . . . . . . . . . . www.asapdo.com

General Contractors

Plumbing Contractors

Camp Facility Services . . . . . . . . . . . . . .Back Cover 713-413-2267 . . . . . . . . . . . . . . . . . . . . . www.campfs.com

AAA Plumbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 713-462-4753 . . . . . . . . . . . . . . . . www.aaaplumbers.com

Cotton Commercial USA Inc. . . . . . . . . . . . . . . . . .14 877-511-2962 . . . . . . . . . . . . . . . . . . www.cottongds.com

Air Express Construction & Plumbing . . . . . . . . .2 713-498-7751 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.airexpressconstructionandplumbing.com

Epic Multifamily Construction . . . . . . . . . . . . . . .50 832-489-5880 . . . . . . . . . . . . . . . . . . . . www.epicmfc.com Guaranteed Builders Inc . . . . . . . . . . . . . . . . . . . . .53 713-896-8967 . . . . . . www.guaranteedbuilders.net Guardian Construction . . . . . . . . . . . . . . . . . . . . . . .23 832-672-4196 . . . . . . . . . . . www.guardianconst.com MultiFamily Services . . . . . . . . . . . . . . . . . . . . . . . . .39 713-266-9100 RENCON . . . . . . . . . . . . . . . . . . . . . .Inside Back Cover 713-666-3636 . . . . . . . . . . . . . . . . . . . . . www.rencon.com

Roofing Contractors Houston Roofing & Construction . . . . . . . . . . . . .36 832-237-3737 . . . . . www.houstonroofingonline.com

Screens Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .51 713-683-6767 . . . . . . . . . . www.ameristarglass.com

TriArc Construction Services . . . . . . . . . . . . . . . . . .1 281-836-4464 . . . . . . www.triarcconstruction.com

Swimming Pool Service

TiCon Texas Construction Services . . . . . . . . . . . .1 281-932-8521 . . . . . . . . . . . . . . . . . www.ticontexas.com

Church Pool Services . . . . . . . . . . . . . . . . . . . . . . . . .10 713-545-0345 . . . . . . . . . . . . . . . . www.churchco-tx.com Poolsure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 800-858-POOL . . . . . . . . . . . . . . . . www.poolsure.com

Glass – Plate, Window, Etc. Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .21 713-683-6767 . . . . . . . . . . . www.ameristarglass.com

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TARGET QUALIFIED LEADS With HAA’s job board, you’ll discover a professional community that’s committed to helping you find the right candidate or your next job opportunity in the greater Houston and surrounding areas.

www.haaonline.org jobs@haaonline.org 713-595-0300

www.haaonline.org

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Market Review By ALN Apartment Data

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Back Page with News from around the COMMUNITY

Join the annual HAA Food Drive!

Join our Community Outreach Committee and help Houston families enjoy a warm holiday dinner by collecting nonperishable food items during the month of November!

You can participate by setting up a donation box at your location or site. Get creative with it - we are hosting a decorating contest for the Best Decorated Donation Box! First place will win lunch for the site team and get featured in ABODE Magazine.

Once you sign up to collect, you will receive a link to submit two photos of your setup. We'll announce the winners for first, second, and third place on December 9th!

A few ideas for collecting at your community or company site: • Identify central and highly visible areas and designate them as your official food collection location.

• Decorate a food collection box (which does not need to be from the Food Bank) to make your food drive more fun and appealing.

• Spread the word with flyers- place them at each resident's door, in your newsletter, and in your mailbox areas to encourage participation or where to donate funds.

• Use the Food Bank Toolkit

(https://www.houstonfoodbank.org/ways-to-give/hostfooddrive/#drivetoolkit) to help promote your food drive.

• Share the Food Bank Most Needed Items at www.haaonline.org/fooddrive.

You can drop off your food donations at Cotton Commercial, 3010 Claymoore Park Dr., Houston, TX 77043, between December 1 and Wednesday, December 4.

Special thanks to Cotton Commercial for providing its warehouse to collect and repack donated food items and prepare donations for delivery.

If you can't collect food but want to help, donate money directly to the Houston Food Bank and give HAA credit, go to to houstonfoodbank.org/donatenow or text to give:

SYH202510 71777

ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION. Serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties. Statement of Ownership, Management and Circulation signed and filed with the USPS by Deborah Nix, Editor. ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members.

Periodicals Postage Paid at Houston, Texas. Copyright © 2025 by HAA.

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Houston Apartment Association 4810 Westway Park Blvd.

Houston, Texas 77041