N E W M E M B E R O R I E N TAT I O N W O R K B O O K
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W NUMBERS & DATES TO REMEMBER
NATIONAL ASSOCIATION OF REALTORS® DATABASE SYSTEM (NRDS) ID#
TENNESSEE REAL ESTATE LICENSE NUMBER
DATE LICENSED:
NEXT LICENSE RENEWAL DATE:
4 5 4 0 T R O U S DA L E D R I V E NASHVILLE, TN 37204 w w w. g r e a t e r n a s h v i l l e r e a l t o r s . o r g
615.254.7516
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2 0 2 0 N E W M E M B E R O R I E N TAT I O N W O R K B O O K
FROM THE PRESIDENT
Dear Fellow REALTOR®: Let me welcome you to Greater Nashville REALTORS®! Here you will find a variety of subjects and topics that will help broaden and strengthen your knowledge, skill and professionalism. Our goal is to help you reach and surpass your goals for 2020 and beyond.
Greater Nashville REALTORS® has a long-standing
count on the REALTOR® Lounge being available. There
reputation for providing one of the best educational
are also Sentricard card readers in the lounge and in
environments in the nation. Nationally known
the lobby at our office for you to update your card.
instructors who teach at Greater Nashville REALTORS® consistently remark that our staff, our facilities and
I have found in my career that the points in time
the quality of participants make it one of their favorite
where my business accelerated was directly related
stops. We are very proud of this reputation. The
to classes I took at Greater Nashville REALTORS®.
Greater Nashville REALTORS® staff and Profession-
Hopefully, you can see opportunities to grow your real
al Development Committee members work hard to
estate success in the courses offered here at Greater
achieve this expectation at every opportunity.
Nashville REALTORS®. There are courses focusing on technology, converting online leads, marketing,
You will not find better trained instructors. They are
customer service, negotiating, commercial real estate,
experts and passionate about their subject matter.
contracts and much, much more.
Their greatest objective is to ensure that the classes are an excellent value and provide the key elements
Greater Nashville REALTORS® also provides multiple
to a successful career. You can stay updated on
venues for online courses for an on-demand approach
courses being offered by going to
to learning and meeting continuing education
www.greaternashvillerealtors.org.
requirements.
The Greater Nashville REALTORS® campus also
Make 2020 a landmark year, for you and your business!
provides you the opportunities to stay plugged into your business while attending classes. We offer free Wi-Fi service, as well as the REALTOR® Lounge which can be utilized anytime the office is open. If you need a quiet, Wi-Fi-enabled stopping point during the day -
KRISTY HAIRSTON | 2020 PRESIDENT
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WE’RE HERE TO HELP YOU SUCCEED!
FOUR FUNDAMENTAL SERVICES
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Education and Professional Development Opportunities Legislative involvement at the local, regional, state and national levels Dispute resolution for members and those they serve
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Greater Nashville REALTORS® was formed in 1891 and at the time it was known as the Nashville Real Estate Board. The name was later changed to the Nashville Board of REALTORS®, to the Greater Nashville
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Association of REALTORS® in 1996, and most recently in 2016 to Greater Nashville REALTORS®. When the association started, there was no Tennessee
ommunication – with the public, to C highlight the importance of property ownership and the value of using a REALTOR® – and with members, to keep them informed of opportunities for involvement, networking and growth
or National Association of REALTORS®. As a matter of fact, the first attempt to create a national association of real estate boards was right here in Nashville in 1892. The attempt did not succeed, due
This workbook contains a high-level overview of
in part to a national recession in 1893. What is now
today’s New Member Orientation session, along with
known as the National Association of REALTORS®
homework and contacts you may need during your
was formed in 1908 in Chicago. Nashville has been
real estate career. You may want to save it for future
affiliated with the National Association of REALTORS®
reference.
since 1911 – more than 100 years ago! Be sure to take advantage of all the benefits your The association’s archives, housed at the Nashville
REALTOR® membership affords you with Greater
Public Library, chronicle a history of association
Nashville REALTORS®, Tennessee REALTORS® and
members being involved in a variety of community,
the National Association of REALTORS®. Check the
political and social issues, as well as providing
association’s website and social media channels
excellent professional services to clients and
regularly to stay informed of industry and association
customers using their expertise. Those archives also
news, events, classes and more.
reveal that the four fundamental services provided by the association at its beginning remain the
We know that you have choices for where you place
fundamental services it provides today.
your professional REALTOR® membership. Thank you for choosing Greater Nashville REALTORS®.
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W FAIR HOUSING & ANTITRUST R I S KY B U S I N E S S I S S U E S
IF SOMETHING GOES WRONG…
Three of the most common areas of risk and violation for real estate agents are the Code of Ethics, antitrust and fair housing. Antitrust issues are the most common when discussing commissions with clients or other real estate licensees. Fair housing violations can occur when marketing a property, or during conversations with buyers, sellers or tenants. Talk to your broker regarding any questions or concerns you have in regard to the REALTOR® Code of Ethics, antitrust or fair housing. A variety of resources are also available through your REALTOR® association.
FA I R H O U S I N G & ANTITRUST RESOURCES National Association of REALTORS® Store
Fair Housing Home Study Course Available in the Greater Nashville REALTORS® store
Talk to your broker. Make your broker aware of the full story and any issues. Get his or her input on how to proceed. If necessary, with your broker, call the Tennessee REALTORS® Legal & Ethics Hotline at (615) 244-3344. You can also email them at hotline@tnrealtors.com. Should you determine an ethics filing is appropriate, contact Greater Nashville REALTORS® at (615) 254-7516. For issues pertaining to license law, contact the Tennessee Real Estate Commission at (615) 741-2273. Note that they do not handle violations of the REALTOR® Code of Ethics. Fair Housing Violations should be reported to the Housing and Urban Development Department.
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National Association of REALTORS®
www.FairHousing.realtor
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W CHECK YOUR MAIL! These email newsletters and print magazines will be sent to you automatically:
Tennessee REALTORS® Digest - weekly email Greater Insight Newsletter - monthly email
National Association Greater Nashville REALTORS® Education Update - monthly email
of REALTORS® Weekly Report weekly email
REALTOR® Magazine bimonthly magazine
S E T U P YO U R P R O F I L E S Invest the time to set up and familiarize yourself with your profiles, both within the association and public-facing. Be sure they are current and consistent. These profiles allow you to manage your membership, sign up for events, access benefits and allow consumers to know more about you. GREATER NASHVILLE REALTORS® MEMBER PORTAL Access via the association website by clicking
NATIONAL ASSOCIATION OF REALTORS® Log in via nar.realtor
LOGIN in the menu bar:
.REALTOR DOMAIN
www.greaternashvillerealtors.org
Access at claim.realtor
TENNESSEE REALTORS®
REALTOR.COM
Log in via tnrealtors.com
Access at realtor.com/profile
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W STAKE YOUR DIGITAL PRESENCE... GREATER NASHVILLE REALTORS® MEMBER PORTAL
www.greaternashvillerealtors.org
HERE YOU CAN: • Update your personal information • Review your Greater Nashville REALTORS® education history • Sign up for classes and events • Retrieve your invoice history along with current invoices available to pay online • Participate in association voting • Invest in RPAC • Contribute to Habitat for Humanity WHO TO CALL IF YOU NEED HELP WITH YOUR PROFILE:
615.254.7516
or
membership@greaternashvillerealtors.org
TENNESSEE REALTORS® www.tnrealtors.com
HERE YOU CAN: • Access standardized Tennessee REALTORS® forms • Learn about each standardized form section with InForm Tool • Create electronic transactions with Transaction Desk • Sign up for Tennessee REALTORS® classes and events TO COMPLETE YOUR PROFILE: Click on Member Login on the top right of the homepage then click the orange Register button. Enter your 9-digit NRDS ID number and follow the prompts. WHO TO CALL IF YOU NEED HELP WITH YOUR PROFILE:
615.321.1477
FOR TRANSACTION DESK SUPPORT, CALL
800.668.8768
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W THESE WEBSITES AT NRDS (NATIONAL REALTOR® DATABASE SYSTEM) www.nar.realtor
HERE YOU CAN: • Update basic personal information in your NRDS record • Make sure your use of the REALTOR® logo and trademark are compliant • Access the REALTOR® Code of Ethics • Register for NAR events • Register for REALTOR® University Classes • Shop the REALTOR® Store TO COMPLETE YOUR PROFILE: From the website, click Sign In and follow the prompts. You'll need your NRDS number. WHO TO CALL IF YOU NEED HELP WITH YOUR PROFILE:
800.874.6500
BOOKMARK THESE! GREATER NASHVILLE REALTORS® www.greaternashvillerealtors.org
TENNESSEE REALTORS® www.tnrealtors.com
NATIONAL ASSOCIATION OF REALTORS® www.nar.realtor
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W LIKE > FOLLOW > ENGAGE WITH US Greater Nashville REALTORS®:
earch @GreaterNashRealtors or S https://www.facebook.com/GreaterNashRealtors
@GNRealtors or https://twitter.com/GNRealtors
@GreaterNashvilleRealtors https://www.youtube.com/user/GNARRealtors https://www.flickr.com/photos/54534570@N07/ https://www.linkedin.com/company/ greaternashvillerealtors/
Tennessee REALTORS®:
https://www.facebook.com/TennesseeRealtors-15041383689
https://twitter.com/TNAOR
National Association of REALTORS®:
http://www.facebook.com/NARdotRealtor
https://twitter.com/nardotrealtor https://www.nar.realtor/videos
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W MEMBERSHIP, LICENSE, CE AND TREC K E E P YO U R L I C E N S E A N D YO U R M E M B E R S H I P C U R R E N T A N D AC T I V E DURING YOUR FIRST LICENSURE CYCLE, YOU WILL NEED TO COMPLETE:
■
S E T A R E M I N D E R TO CO M P L E T E 1 6 H O U R S O F C E E V E RY T WO Y E A R S A N D CO D E O F E T H I C S W I T H I N TH E TH REE YEAR NAR CYCLE You can check your CE hours and when you need to renew at the Tennessee Real Estate Commission website: http://core.tn.gov
6-Hour TREC Core Course (mandated by the Tennessee Real Estate Commission)
■ 10 Hours of Elective Education
(must be approved for CE credit)
■ $80 license renewal fee The National Association of REALTORS® requires ALL REALTOR® members to complete an approved Code of Ethics class once every three-year cycle. This requirement applies to all Brokers, Affiliate Brokers and Appraisers. The current Code of Ethics three year cycle began on January 1, 2019 and ends on December 31, 2021.
You can also elect to complete your C2EX endorsement to complete your code of ethics requirement; however, you will not receive CE credit for C2EX.
This is not the same as the TREC Core course, and is separate from TREC’s license renewal requirements. Therefore, even members who are “grandfathered” and exempt from taking continuing education by
NOTES
TREC must take this class. Only members granted REALTOR® Emeritus status by NAR prior to December 31, 2019 are exempt from this requirement. If you have questions about your education, the classes you’ve taken, the classes you need to take when your license renews and more, visit the Tennessee Real Estate Commission website at https://www.tn.gov/commerce/regboards/trec.
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NOTES
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PLAN AHEAD FOR YOUR REALTOR® DUES A N N UA L R E A LTO R ® D U E S A R E $ 5 5 1 F O R AG E N T S AND $551 FOR BROKERS: AG E N TS :
A B O U T YO U R R E A LTO R ® D U E S :
$246
Greater Nashville REALTORS®
$105
Tennessee REALTORS®
$150
National Association of REALTORS®
• Annual dues include membership with Greater Nashville REALTORS®, Tennessee REALTORS®
$15 Tennessee REALTORS® Issues Mobilization Assessment $35 NAR Consumer Advertising Campaign Assessment $25
and the National Association of REALTORS® • Dues invoices for the
Suggested RPAC donation
upcoming year are available in your member account on July 1
$576
• Dues must be paid in full by December 31
BROKERS: $246
Greater Nashville REALTORS®
$105
Tennessee REALTORS®
$150
National Association of REALTORS®
$15 Tennessee REALTORS® Issues Mobilization Assessment $35 NAR Consumer Advertising Campaign Assessment $50
Suggested RPAC donation
$601 10
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2020
COMPLETING THE FOUNDATION TO WORK YOUR BUSINESS: TN REALTOR® FORMS UPDATE – MANAGING BROKERS ONLY: JAN. 3 TN REALTOR® FORMS UPDATE: JAN. 10; FEB. 14 TRANSACTION DESK-BASIC: JAN. 14; MAR. 17; JUL. 14; SEPT. 15; DEC. 15 CODE OF ETHICS: JAN. 15, 29; FEB. 12, 26; MAR. 24; APR. 14, 28; MAY 8, 19; JUN. 30; JUL. 15, 28; AUG. 10, 25; SEPT. 29; OCT. 6, 27, DICKSON-13; NOV. 13, 20, 30; DEC. 11, 17, 29 FORMS 102: JAN. 23; DEC. 9
EXCELLING IN YOUR BUSINESS:
SRS – SELLERS REPRESENTATIVE SPECIALIST: MAR. 4-5
TN REALTOR® FORMS UPDATE – MANAGING BROKERS ONLY: JAN. 3
NEW CONSTRUCTION (3-HR): MAR. 6
COMMERCIAL TREC CORE: JAN. 8; AUG. 14
NINJA – STOP SELLING, START SOLVING: MAR. 12
SEVEN SECRETS SERIES: JAN. 9; FEB. 13; APR. 9; MAY 14; JUN. 11; AUG. 13; OCT. 8; NOV. 12
THDA – GREAT CHOICE PROGRAMS: MAR. 13; JUL. 1; DEC. 16 STAGING HOMES: MAR. 25-26; JUN. 23-24; NOV. 17-18 COMMERCIAL CONTRACTS: APR. 7; OCT. 9 PSA – PRICING STRATEGY ADVISOR: APR. 8; OCT. 7 GRI 401 – DOING THE RIGHT THING: APR. 15 GRI 402 – STAYING IN BUSINESS AND OUT OF COURT: APR. 16 CONTRACTS 101: MAY 15; AUG. 11
TN REALTOR® FORMS UPDATE: JAN. 10; FEB. 14 SMALL BROKER ROUND TABLE: JAN. 13; MAR. 9; MAY 11; JUL. 13; SEPT. 14; NOV. 9 TRANSACTION DESK-BASIC: JAN. 14; MAR. 17; JUL. 14; SEPT. 15; DEC. 15 CODE OF ETHICS: JAN. 15, 29; FEB. 12, 26; MAR. 24; APR. 14, 28; MAY 8, 19; JUN. 30; JUL. 15, 28; AUG. 10, 25; SEPT. 29; OCT. 6, 27, DICKSON-13; NOV. 13, 20, 30; DEC. 11, 17, 29
MASTERING THE BUYER’S AGENT THAT YOU ARE: TN REALTOR® FORMS UPDATE – MANAGING BROKERS ONLY: JAN. 3
NEW HOME CONSTRUCTION: JUN. 17
TREC CORE: JAN. 16; FEB. 5; MAR. 18; APR. 20, DICKSON-2; MAY 20; JUN. 12; JUL. 9; AUG. 12; SEPT. 10; OCT. 16; NOV. 11; DEC. 14
REPRESENTING ESTATES IN REAL ESTATE: JUL. 7
FORMS 102: JAN. 23; DEC. 9
COMMUNITY ASSOCIATION & HOA'S: JUL. 16
OFFICE & BROKERAGE MANAGEMENT 4-DAY COURSE: FEB. 6-7; 10-11
CODE OF ETHICS: JAN. 15, 29; FEB. 12,26; MAR. 24; APR. 14, 28; MAY 8, 19; JUN. 30; JUL. 15, 28; AUG. 10, 25; SEPT. 29; OCT. 6, 27, DICKSON-13; NOV. 13, 20, 30; DEC. 11, 17, 29
TN PRINCIPAL BROKER CORE: FEB. 20
FORMS 102: JAN. 23; DEC. 9
1031 EXCHANGE: FEB. 28; JUN. 22
FAIR HOUSING FOR PROPERTY MANAGERS & LANDLORDS: MAR. 3
RESIDENTIAL REHAB: MAY 13; SEPT. 9
REAL ESTATE SAFETY MATTERS: SEPT. 2 E-PRO: OCT. 1-2 GRI 404 – WORKING MORE EFFECTIVELY W/SELLERS: OCT. 19 GRI 405 – MASTERING FORMS & CONTRACTS: OCT. 20 GRI 406 – TIPS, TOOLS & TECHNOLOGY FOR YOUR BUSINESS: OCT. 21
PROPERTY MANAGEMENT-BASICS: MAR. 2; JUN. 4
NEW CONSTRUCTION (3-HR): MAR. 6
SRS – SELLERS REPRESENTATIVE SPECIALIST: MAR. 4-5
THDA – GREAT CHOICE PROGRAMS: MAR. 13; JUL. 1; DEC. 16
NEW CONSTRUCTION (3-HRS): MAR. 6
COMMERCIAL CONTRACTS: APR. 7; OCT. 9
TAX STRATEGIES: MAR. 11
PSA – PRICING STRATEGY ADVISOR: APR. 8; OCT. 7
NINJA – STOP SELLING, START SOLVING: MAR. 12
GRI 401 – DOING THE RIGHT THING: APR. 15
THDA – GREAT CHOICE PROGRAMS: MAR. 13; JUL. 1; DEC. 16
GRI 402 – STAYING IN BUSINESS AND OUT OF COURT: APR. 16
CCIM – COMMERCIAL R E NEGOTIATIONS: MAR. 30 CI 103: DECISION ANALYSIS COMM. R E: MAR. 31-APR. 3 COMMERCIAL CONTRACTS: APR. 7; OCT. 9 PSA – PRICING STRATEGY ADVISOR: APR. 8; OCT. 7 GRI 401 – DOING THE RIGHT THING: APR. 15 GRI 402 – STAYING IN BUSINESS AND OUT OF COURT: APR. 16
EXPANDING YOUR WEALTH: 1031 EXCHANGE: FEB. 28; JUN. 22 PROPERTY MANAGEMENT-BASICS: MAR. 2; JUN. 4 FAIR HOUSING FOR PROPERTY MANAGERS & LANDLORDS: MAR. 3
TRANSACTION DESK – BASIC: JAN. 14; MAR. 17; JUL. 14; SEPT. 15; DEC. 15
FAIR HOUSING FOR PROPERTY MANAGERS & LANDLORDS: MAR. 3
STAGING HOMES: MAR. 25-26; JUN. 23-24; NOV. 17-18
INVESTING
TN REALTOR® FORMS UPDATE: JAN. 10; FEB. 14
NINJA – STOP SELLING, START SOLVING: MAR. 12
GRI 403 – WORKING MORE EFFECTIVELY WITH BUYERS: APR. 17 INVESTING IN REAL ESTATE, BUILDING WEALTH: MAY 1 RESIDENTIAL REHAB: MAY 13; SEPT. 9 CONTRACTS 101: MAY 15; AUG. 11 ABR – ACCREDITED BUYER REPRESENTATIVE: JUN. 15-16 NEW HOME CONSTRUCTION (8-HR): JUN. 17
GRI 403 – WORKING MORE EFFECTIVELY WITH BUYERS: APR. 17
COMMUNITY ASSOCIATIONS & HOA'S: JUL. 16
INVESTING IN REAL ESTATE BUILDING WEALTH: MAY 1
E-PRO: OCT. 1-2
RESIDENTIAL REHAB: MAY 13; SEPT. 9
GRI 405 – MASTERING FORMS & CONTRACTS: OCT. 20
CONTRACTS 101: MAY 15; AUG. 11
GRI 406 – TIPS, TOOLS & TECHNOLOGY FOR YOUR BUSINESS: OCT. 21
TAX STRATEGIES: MAR. 11
DISCOVERING COMMERCIAL REAL ESTATE: JUN. 3
PSA – PRICING STRATEGIES ADVISOR: APR. 8; OCT. 7
CIPS GLOBAL REAL ESTATE – LOCAL MARKETS: JUN. 8
INVESTING IN REAL ESTATE BUILDING WEALTH: MAY 1
CIPS GLOBAL REAL ESTATE – TRANSACTION TOOLS: JUN. 9
REAL ESTATE SAFETY MATTERS: SEPT. 2
ABR – ACCREDITED BUYERS' REPRESENTATIVE: JUN. 15-16 NEW HOME CONSTRUCTION (8-HRS): JUN. 17 REPRESENTING ESTATES IN REAL ESTATE: JUL. 7 COMMUNITY ASSOCIATIONS & HOA'S: JUL. 16 FOUNDATION FOR SUCCESS IN COMMERCIAL REAL ESTATE: AUG. 20-21 REAL ESTATE SAFETY MATTERS: SEPT. 2
YPN FastTrack
CI 101: FINANCIAL ANALYSIS FOR COMMERCIAL REAL ESTATE: SEPT. 21-24 E-PRO: OCT. 1-2 GRI 404 – WORKING MORE EFFECTIVELY WITH SELLERS: OCT. 19
TN REALTOR® FORMS UPDATE: JAN. 10; FEB. 14 TRANSACTION DESK – BASIC: JAN. 14; MAR. 17; JUL. 14; SEPT. 15; DEC. 15
1031 EXCHANGE: FEB. 28; JUN. 22
GRI 406 – TIPS, TOOLS & TECHNOLOGY FOR YOUR BUSINESS: OCT. 21
CCIM – COMMERCIAL R E NEGOTIATIONS: MAR. 30
DISCOVERING COMMERCIAL REAL ESTATE: JUN. 3 CIPS GLOBAL REAL ESTATE – LOCAL MARKETS: JUN. 8
FORMS 102: JAN. 23; DEC. 9
CONTRACTS 101: MAY 15; AUG. 11
1031 EXCHANGE: FEB. 28; JUN. 22
DISCOVERING COMMERCIAL REAL ESTATE: JUN. 3
PROPERTY MANAGEMENT – BASICS: MAR. 2; JUN. 4
CIPS GLOBAL REAL ESTATE – LOCAL MARKETS: JUN. 8
SRS – SELLERS REPRESENTATIVE SPECIALIST: MAR. 4-5
CIPS GLOBAL REAL ESTATE – TRANSACTION TOOLS: JUN. 9
NEW CONSTRUCTION (3-HR): MAR. 6
ABR – ACCREDITED BUYERS' REPRESENTATIVE: JUN. 15-16
TAX STRATEGIES: MAR. 11
NEW HOME CONSTRUCTION: JUN. 17
NINJA – STOP SELLING, START SOLVING: MAR. 12
REPRESENTING ESTATES IN REAL ESTATE: JUL. 7
THDA – GREAT CHOICE PROGRAMS: MAR. 13; JUL. 1; DEC. 16
COMMUNITY ASSOCIATIONS & HOA'S: JUL. 16
COMMERCIAL CONTRACTS: APR. 7; OCT. 9
FOUNDATION FOR SUCCESS IN COMMERCIAL REAL ESTATE: AUG. 20-21
GRI 402 – STAYING IN BUSINESS AND OUT OF COURT: APR. 16 GRI 403 – WORKING MORE EFFECTIVELY WITH BUYERS: APR. 17 INVESTING IN REAL ESTATE BUILDING WEALTH: MAY 1 RESIDENTIAL REHAB: MAY 13; SEPT. 9
CI 103: DECISION ANALYSIS COMM. R E: MAR. 31-APR. 3 COMMERCIAL CONTRACTS: APR. 7; OCT. 9
TREC CORE: JAN. 16; FEB. 5; MAR. 18; APR. 20, DICKSON-2; MAY 20; JUN. 12; JUL. 9; AUG. 12; SEPT. 10; OCT. 16; NOV. 11; DEC. 14
GRI 401 – DOING THE RIGHT THING: APR. 15
COMMERCIAL TREC CORE: JAN. 8; AUG. 14
GRI 405 – MASTERING FORMS & CONTRACTS: OCT. 20
CODE OF ETHICS: JAN. 15, 29; FEB. 12, 26; MAR. 24; APR. 14, 28; MAY 8, 19; JUN. 30; JUL. 15, 28; AUG. 10, 25; SEPT. 29; OCT. 6, 27, DICKSON-13; NOV. 13, 20, 30; DEC. 11, 17, 29
PSA – PRICING STRATEGY ADVISOR: APR. 8; OCT. 7
EXPANDING YOUR HORIZONS:
CIPS GLOBAL REAL ESTATE – TRANSACTION TOOLS: JUN. 9 FOUNDATION FOR SUCCESS IN COMMERCIAL REAL ESTATE: AUG. 20-21 CI 101: FINANCIAL ANALYSIS FOR COMMERCIAL REAL ESTATE: SEPT. 21-24
REAL ESTATE SAFETY MATTERS: SEPT. 2 E-PRO: OCT. 1-2 GRI 404 – WORKING MORE EFFECTIVELY WITH SELLERS: OCT. 19 GRI 405 – MASTERING FORMS & CONTRACTS: OCT. 20 GRI 406 – TIPS, TOOLS & TECHNOLOGY FOR YOUR BUSINESS: OCT. 21
REAL ANSWERS
FOR
R E A L E S TAT E
W W W. G R E AT E R N A S H V I L L E R E A LT O R S . O R G
N OT E S
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YOUR BUSINESS PLAN:
75%
A R OA D M A P TO S U CC E S S
PLAN YOUR WORK, WORK YOUR PLAN A BUSINESS PLAN CONTAINS FOUR ESSENTIAL, ONGOING PHASES:
FINANCIAL GOALS
MARKETING AND PROSPECTS
CLIENTS AND CLOSINGS
CONTINUOUS IMPROVEMENT AND A PURSUIT OF EXCELLENCE
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FINANCIAL GOALS K N OW YO U R C A S H F LOW !
BUSINESS BUILDING BONUS #1 Create a Monthly Expense Worksheet
PERSONAL MONTHLY EXPENSES A
Mortgage/Rent
B
Health Insurance
C
Utilities
D
Food/Meals
E
Car
F
Entertainment
G
Child Care
H
Savings
I
Other
J
MONTHLY EXPENSES SUBTOTAL (A-J)
BUSINESS MONTHLY EXPENSES K
REALTOR® Dues
L
Phone/Internet
M
Office Supplies
N
Print Advertising
O
Digital/Online Advertising
P
Direct Mail
Q
Marketing/Signs, flyers, brochures
R
Transaction Coordinator
S
RPAC
T
Other
U
BUSINESS MONTHLY SUBTOTAL (K-U) SUM OF LINES J + U = TOTAL MONTHLY GROSS INCOME NEEDED
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NEW AGENT SUCCESS KIT THE REALTOR.COM NEW AGENT SUCCESS KIT allows you to complete a personalized business plan:
http://www.realtor.com/goals/
W H AT YO U N E E D TO K N OW :
BUSINESS BUILDING BONUS #2 Complete the New Agent Success Kit
• A verage commission you would earn if you represented one side of a $100,000 transaction (Unsure? Ask your broker.) • Y our conversion rate—the number of prospects you need to engage each month to get 1 closing. • T he number of prospects you currently have • Y our total commission goals for the next 12 months • T he ratio of buyers and sellers you will represent
This online tool will identify your activity goals and the number of additional prospects you need each week. To reach your income goals, you likely will need to add hundreds of prospects to your database. Use your database to connect with prospects and help them with their real estate needs. FOR EXAMPLE: You may need 400 prospects to reach your income goals. That means you will need to acquire 33 prospects each month or 8 a week.
M A K E T H I S YO U R OW N : To meet my income goal of I need
———————————————
———————————————————
,
prospects.
I need to acquire ————————— prospects each month or
———————————————
a week.
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ACQUIRE PROSPECTS When you’re a new agent, prospecting is the name of the game. Start by networking with your family, friends and professional contacts to discover potential clients and referrals. As you begin to identify prospective clients, make sure each and every lead is entered into a database. Various contact management systems are available. Try out a few to find the one that best meets your needs. However, don’t spend hundreds of dollars right away. If you have Excel or use Google Sheets, these spreadsheets are a perfect and cost-effective way to begin.
HERE ARE SUGGESTED DATA POINTS TO CAPTURE WHEN PROSPECTING:
WITH CLIENTS
FROM PROPERTIES (MLS DATA)
• Client Name
• Status (Sold, Under Contract, Withdrawn, etc.)
• Type (Buyer, Seller, Investor, etc.)
• Style of Home (single-family, condo, etc.)
• Date Met
• Total Finished Square Feet
• Lead Source (Open House, Referral, etc.)
• Original and Last Sold Prices
• Mailing Address
• List, Pending and Sold Dates
• Email Address
• Days on Market
• Phone Number
• Year Built
• Social Media Profiles
• City, Zip, County, MLS Area
• Birthdays and Anniversaries
According to NAR, 42% of buyers used an agent that
and a plan for consistent client contact is critical
was referred to them and only 12% used their previous
for both building a network and retaining clients.
agent. With sellers, only 64% percent used an agent that was referred to them or that they had used before.
Once you have developed your database, follow-up consistently with contacts so you can provide value
This happens because many agents fail to stay in touch
to their specific needs.
with past clients. Having a well-maintained database
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MARKETING AND PROSPECTS
BUSINESS BUILDING BONUS #3 Create Your Value Proposition
A VALUE PROPOSITION IS A BENEFIT STATEMENT THAT CLEARLY: • E xplains how you help clients with their real estate needs
The term value proposition is bandied about so
• D escribes the specific benefits of them hiring you as a trusted real estate consultant
much, it’s hard to know what it means exactly. Think
• Differentiates you from the competition
of your value proposition as an elevator pitch—how you would describe yourself in 20 seconds or less to someone you don’t know on why he or she should hire you and no one else.
Study up on how other members articulate the value they offer on various websites and in blogs. Ask yourself: What problems can you help your clients solve? And then create your own (never copy someone else’s!) and write it in your own voice. Refer to the questions below to get you started: There are so many ways to customize a real estate career, so start with what
1
you’re passionate about and build your business around that. What do you love?
Define your personal mission and set goals to fulfill it. For example, if your mission
2
is to serve first-time buyers, your goal may sound like this: “75% of my transactions this year will be with first-time home buyers.”
Utilize your assets. Make a list of your strengths and how you can use
3
those to serve your clients or to distinguish yourself from other agents.
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CREATE YOUR MARKETING PLAN Define your personal brand and use it consistently
When creating your brand, be sure it is
across all platforms and channels.
complimentary to your broker’s branding, follows the Tennessee Real Estate Commission’s
PERSONAL BRAND
advertising rules and appropriately uses the REALTOR® term and logo.
• A logo and tagline • Brand colors and fonts • Professional headshot and other key graphics • Social media handles and URLs • B iography and summary of services, written with your perfect client in mind
T H E R E A LTO R ® T E R M & LO G O
THE NATIONAL ASSOCIATION OF REALTORS® STATES:
To avoid receiving cease-and-
all caps, and using the registered trademark symbol.
desist trademark infringement
If using the symbol isn’t possible, then the next best
letters, make sure you respect
form is in all caps: REALTOR.
The preferred form of the term is REALTOR®— in
the REALTOR® trademark in all of your marketing efforts.
The REALTOR® block ‘R’ logo consists of a letter
Also make sure your use of the REALTOR® logo is
R set in Futura Typeface on a sharply contrasting
compliant with NAR rules.
rectangular background to form a block “R” with the term REALTOR® centered underneath. The
The quickest reference for understanding how to
rectangular block and the term REALTOR® centered
use the trademark correctly is to replace “REALTOR®”
under that block must be the same contrasting color.
with the word “Member” since “REALTOR” is a membership mark. For example: Nashville’s newest REALTOR® and
BUSINESS BUILDING BONUS #4
CPA = Nashville’s newest Member and CPA (awkward and an example of trademark infringement) Nashville’s newest real estate consultant and CPA (appropriate and consistent with NAR rules)
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Download the Membership Marks Manual
https://www.nar.realtor/ membership-marks-manual
FREE MARKETING RESOURCES MAKE USE OF FREE MARKETING RESOURCES As a new real estate professional, you’re likely to be bombarded with sample marketing materials, not to mention phone calls with vendors that want to sell their services. Start with the low-hanging fruit—free or low-cost marketing benefits you can implement easily and right away in your real estate practice. ESSENTIAL EDUCATION: Tennessee REALTORS®’
BUSINESS BUILDING BONUS #5
A
Complete Your Realtor.com agent profile
B
Check out the resources from REALTOR® Content Resource and REALTORS® Property Resource
GRI 406: Tips, Tools & Technologies For Your Business. Interested in increasing your production using tools and technologies? This one-day GRI course is tailor made and counts for 6 hours of CE.
RESOURCES OF NOTE:
EALTOR® Content R Resource: https://members.houselogic. com/start/ (Access oodles of FREE content to share on social networks and in your marketing efforts.)
ealtor.com R Agent Profiles: www.realtor.com/ profile (Your free online profile where consumers can find you, get to know you and leave testimonials)
REALTORS® Property Resource (RPR): www.narrpr.com (Create killer reports that you can use in your listing presentations and buyer consultation sessions.)
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SOCIAL MEDIA WORKS
NOTES
FIVE SOCIAL MEDIA TIPS:
1
Create compelling content, help tell the REALTOR® Story.
2
Engage with your audience.
Be vigilant by monitoring social channels for accuracy.
3
4
now your advertising rules K and regulations.
Don’t feed the gremlins after midnight.
5
S O C I A L M E D I A TO O L S WHAT YOU GAIN
Expand your digital marketing
• C onsumers find you first through a search on our e-PRO® website
• Y our name stands out at nar.realtor and White Pages at realtor.com®
• Y ou customize all e-PRO® marketing materials to work best for you
• Y ou gain new networking opportunities with tech-savvy REALTORS®
• N etworking through the private e-PRO® certificate holders' Facebook group
footprint and become an epro. NAR's e-PRO® certification program helps REALTORS® master the advanced digital marketing techniques of today. With the e-PRO® certification, REALTORS® increase their ability to reach customers, expand their capabilities, and build trust by safeguarding client information.
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REALTOR® SAFETY As a matter of priority, you need to get up to speed on the types of client representation permitted by your
DON’T FORGET DIGITAL SAFETY
company policy. Talk with your managing broker and
You may be logging into your online profiles,
ask for a copy of your company policy to get started.
association sites, the MLS, your email and more from various computers and devices. This is particularly
And as tempting as it may be to meet prospects at
true if your office has a shared workspace.
listed properties and start “showing houses,” there are criminals who specifically target real estate
Put these good habits into place from the start:
licensees because most agents work alone and because criminals think agents carry lots of cash on hand. As a real estate professional, the safest (and
GOOD HABITS
smartest) way to organize how you interact with prospects is CITO—Come Into the Office. Don’t meet strangers at vacant properties. Ask them to meet
• D on’t use a shared computer as if it’s your personal computer
you at the office or a neutral place like a coffee shop
• LOG OUT of every account after every use
so that you can begin to understand their needs and wants as well as their ability to buy and/or sell.
IMPLEMENT THESE STEPS FOR THE SAFETY OF YOU AND YOUR CLIENTS: • N ever have an initial meeting at a vacant property or listing • A lways check identification and note license plate numbers
• D on’t save usernames and passwords to any browser • R emove files from the desktop and downloads folders - both on the computer and the browser - and then empty the trash. • N EVER use public Wi-Fi when dealing with sensitive information (like money) • N EVER leave important and sensitive documents on a printer, copier or fax machine • S hred documents with personal information, offers, agreements, etc.
• Walk behind buyers when showing a home • S ecure all doors and windows when leaving a property • U rge sellers to secure any valuables or prescription medications
Visit nar.realtor/safety for a variety of safety resources, including videos, articles and presentations.
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REALTORS® POLITICAL ACTION COMMITTEE You might be wondering if an RPAC contribution is worth the investment. Consider the following successes: ®
• W ith RPAC funds, Tennessee REALTORS® defeated an attempt to pass a local option real estate transfer tax, as well as an attempt to make real estate agents responsible for paying the tax of $370 every time they close $100,000 in sales.
VOT E . AC T. I N V E S T. There’s an old saying that you should never talk politics or religion at the dinner table. In the REALTOR® family, we actively talk about politics because we are the champions of private property rights. Without the presence and voices of outspoken
• W ith RPAC funds, Tennessee REALTORS® opposed an expansion of the state sales tax base to include real estate and other business services, saving REALTORS® 6% on every transaction.
and politically engaged REALTORS® at federal, state, and local levels, private property rights are no longer at the table, they’re on the MENU! We encourage all members to vote, act, and invest by contributing to the REALTORS® Political Action
BUSINESS BUILDING BONUS #6
Committee (RPAC). RPAC is non-partisan and protects
Make sure your voice is
homeownership and the real
heard on Capitol Hill!
estate industry by fighting issues
Sign up for REALTOR®
and electing pro-REALTOR®
Party Mobile Alerts.
and pro-real estate candidates. Per Leigh Brown, an outspoken North Carolina broker and
To: 30644
REALTOR®, think of contributing to RPAC as insurance for your real estate business.
22
REALTORS
2 0 2 0 N E W M E M B E R O R I E N TAT I O N W O R K B O O K
Text the word REALTORS to 30644.
PURSUIT OF EXCELLENCE CO N T I N U O U S I M P R OV E M E N T A N D A P U R S U I T O F E XC E L L E N C E As a first-year rookie on the job, you’re going to
learn from their mistakes and move themselves and
experience days when you feel stalled out and
their business forward. These same professionals
frustrated. You may even question why you got
adopt an attitude of continuous improvement and
your real estate license in the first place. Don’t be
a pursuit of excellence. We’ve asked top producers
hard on yourself and linger on past mistakes. Real
for their input on what separates them from their
estate professionals who are top producers take a
competitors. Their answers might surprise you:
“fail forward” approach. That is, when they fail, they
I make a point of fine-tuning my business plan and goals once a quarter. I plan ahead and scrupulously analyze what works and what doesn’t. I also adjust my goals and document my successes.
Early on I found it helpful to find a mentor to show me the ropes. That was invaluable to me. I’ve been in the business more than 30 years and I am still applying the lessons I learned from my mentor!
THE AWARDS OF EXCELLENCE is an Awards Program provided by the Greater Nashville REALTORS® to its members designed to heighten their professional and personal success. It is the Association’s opportunity to recognize those members who have
I guess my success is that I aspire to be the type of broker and REALTOR®
Excellence in Sales and Association involvement. It is not a contest with
my dad was. As a second-generation
winners and losers but rather an
broker-owner and REALTOR®, I aspire
opportunity for recognition for those
to be great at what I do. I don’t want
who have qualified and places them
to be average. I want to be great for
in the top percentage of the
my clients and my business.
Association’s REALTORS®
23
BUILD YOUR NETWORK! One of the best benefits of joining the REALTOR® association is the connections you can make
IDENTIFY SEVERAL PEOPLE IN:
with like-minded REALTORS®, affiliated business professionals and the community.
• mortgage
• staging
• title
• electrical
• inspections
• home maintenance
affiliate members. These businesses have real estate
• insurance
• landscaping
at the top-of-mind and are here to serve you and
• contracting
• moving and more
If you haven’t created your list of preferred partners, start with Greater Nashville REALTORS®
your clients well. Another great way to build your network is by getting involved with the association’s Young Professionals Network (YPN). YPN hosts a variety of events throughout the year, including education classes, networking events, and community service opportunities. Don’t let the “young” in YPN fool you, though. YPN isn’t only for members who are young
BE CAREFUL IN YOUR CHOOSING and pick contacts whom you can refer with confidence to your clients. These partners can make or break a transaction, so do your homework about each business. Hopefully, these contacts will send referrals to you in return.
in age; it’s for anyone who’s “young” in the real estate business, typically five years or less. YPN events are tailored towards helping new agents build a firm foundation for their real estate business.
L A S T B U T N OT L E A S T, G I V E B AC K ! At Greater Nashville REALTORS®, Tennessee REALTORS®, and the National Association of REALTORS®, you’re more than just a 9-digit NRDS ID. You’re a member, and we greatly appreciate the opportunity to serve you!
MARIA CREECY mariacreecy@gmail.com
615-406-5726
SARAH SIMMONS sarah@homelandtitletn.com
615-419-4344
24
During class, you’ll have the opportunity to sign up for the YPN email distribution list, which is the best way to be notified of upcoming YPN events. You can also sign up for the distribution list by returning the form at the back of this workbook.
We encourage members to volunteer their time at the local, state and national levels. What better way to give back to your association and network with other REALTORS® at the same time! There are countless ways to volunteer at Greater Nashville REALTORS®. You can find a list of our committees on page 30 of this workbook. We’d love to have you involved now or in the future.
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W ASSOCIATION CONTACTS GENERAL INFO
info@greaternashvillerealtors.org ME MB E R S H I P DE PA R TM E N T
membership@greaternashvillerealtors.org E D U C ATI O N DE PA R TM E N T
education@greaternashvillerelators.org CO MM U N I C ATI O N S A N D MA R K E TI N G DEPART M ENT
www.greaternashvillerealtors.org 4540 Trousdale Dr.
communications@greaternashvillerealtors.org E V E N TS
events@greaternashvillerealtors.org
Nashville, TN 37204 P: (615) 254-7516 F: (615) 256-1353
G OV E R N M E N T A F FA I R S
legislative@greaternashvillerealtors.org
www.realtracs.net
www.tnrealtors.com
www.nar.realtor
301 Seven Springs Way,
901 19th Ave. South
430 N. Michigan Ave.
Suite 200
Nashville, TN 37212
Chicago, IL 60611-4087
Brentwood, TN 37027
P: (615) 321-1477 F: (615) 321-4905
INFORMATION CENTRAL
P: (615) 385-0777 F: (615) 385-7872
(800) 874-6500 TRANSACTION DESK &
REALTRACS HELP DESK
AUTHENTISIGN SUPPORT
helpdesk@realtracs.com
(800) 668-8768
SENTRILOCK SUPPORT
TECH SUPPORT
support@sentrilock.com
(615) 440-5052
(877) 736-8745
tech@tnrealtors.com
CUSTOMER SERVICE
LEGAL & ETHICS HOTLINE
margaret@realtracs.com
(615) 244-3344 (800) 899-5297 hotline@tnrealtors.com
TENNESSEE REAL ESTATE COMMISSION 500 James Robertson Pkwy. Nashville, TN 37243 P: (615) 741-2273 www.tn.gov/commerce/ regboards/trec trec.info@tn.gov  
25
BUSINESS BUILDING BONUS #7 4540 TROUSDALE DR.
|
NASHVILLE, TN 37204
|
W W W. G R E A T E R N A S H V I L L E R E A LT O R S . O R G
|
615.254.7516
G R E AT E R N AS H V I L L E R E A LTO R S ® W E LCO M E S YO U R I N VO LV E M E N T ! If you want to help make Greater Nashville REALTORS® an even more effective and dynamic organization in the future, we want to hear from you!
ARBITRATION*
AWARDS OF EXCELLENCE
COMMERCIAL
• Arbitrates disputes among REALTOR® members passed on from the Grievance Committee without legal action, and provides a decision by REALTORS®
• Promotes, plans and implements the Awards of Excellence program and Gala
• Works to engage commercial practitioners through education, advocacy and events
• Assists staff in organizing Awards of Excellence Gala
• Upgrades professional business practices and standards in commercial and investment real estate through ongoing education and communication
GRIEVANCE*
HABITAT FOR HUMANITY
HOUSING OPPORTUNITIES & AFFORDABILITY
• Carries out the initial investigation of complaints by:
• Philanthropic opportunity to support home ownership and affordable housing in the Greater Nashville area
• Seeks to stay informed of new affordable housing initiatives throughout the Greater Nashville community
(a) working out a solution between parties
• Coordinates fundraising and volunteers for the annual build
(b) referring the complaint to the Professional Standards Committee, or
• Provides event support for the Greater Nashville REALTORS® annual charity golf tournament
(c) referring the complaint to the Court of Arbitration.
• Supports and distributes information about housing and affordability programs
PROFESSIONAL DEVELOPMENT
LEGISLATIVE
MEMBERSHIP**
• Communicates, informs and educates the association on current and emerging legislative issues at the local, state and national level
• Oversees the fair and equal application of the association’s membership policy to all members
• Promotes awareness of solid educational background needed for competence in real estate sales
• Recommends membership for new member applicants who meet the membership requirements to the board of directors
• Suggests course topics, ideas and instructors which will bring high quality training and education to association members
• Coordinates with the association’s local lobbying firm on industry advocacy issues
• Welcomes new members to the association and promotes the importance of the REALTOR® designation
• Promotes the Education Achievement Award • Provides event support for the Middle TN REALTORS® Convention
PROFESSIONAL STANDARDS*
PUBLIC EDUCATION
RPAC
• Hears disputes from REALTOR® members and consumers referred from the Grievance Committee
• Engages Metro Nashville Public Education through our partnership with the PENCIL Foundation
• Raises funds and support for the REALTORS® Political Action Committee (RPAC)
• Has rights and powers to impose disciplinary action to those in violation of the REALTOR® Code of Ethics
• Supports PENCIL partner school through annual supply drive and Pride of the Panthers honors program
( REALTORS Political Action Committee)
• Plans for special legislative events throughout the year
* This committee requires a minimum of five years of REALTOR® membership and experience. ** This committee is open to REALTOR® members only. Visit greaternashvillerealtors.org to learn more about committees and to get involved.
W W W. G R E AT E R N A S H V I L L E R E A LT O R S . O R G
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W
RealTracs is a corporation owned by the Greater Nashville REALTORS®, and other REALTOR® associations in the Middle Tennessee region. Each association selects
OV E RV I E W
a member to serve on the RealTracs, Inc. Board of Directors. RealTracs provides multiple listing services, training and SentriLock and key services. For information call
(615) 385-0777
K E Y PA D
The Greater Nashville REALTORS® member
I N F O R M AT I O N
for 2020 is:
serving on the RealTracs Board of Directors
STEVE JOLLY (615) 519-0983
27
LOCKBOX INFORMATION The board of directors of RealTracs unanimously voted to make SentriLock the official lockbox system of the MLS. SentriLock became the exclusive lockbox solution in Middle Tennessee in March 2009. The National Association of REALTORS® owns a majority interest in SentriLock LLC, and the lockbox is referred to as the REALTORS®’ lockbox. While an electronic keybox system’s core function is relatively simple – obtain a key to the property and be able to track who enters the premises – SentriLock includes features requested by REALTORS®.
SENTRILOCK FEATURES • A convenient credit card-sized electronic “key” (called the SentriCard) • An extra large front opening key compartment • An integrated and illuminated keypad • A homeowner “do not disturb” feature • Call before showing codes • Variable showing hours • A web interface for all lockbox functions and tracking • S entriLock has excellent customer service and a real commitment to the industry. • SentriLock Mobile App
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P L E A S E A D D M E TO T H E Y P N D I S T R I B U T I O N L I S T !
P LE ASE P R INT:
Name Company Email Phone Years in the business: I am*:
q a REALTOR®
q an Affiliate
RETURN FORM TO:
PLEASE RETURN FORM TO:
HAND IN TODAY
Greater Nashville REALTORS® 4540 Trousdale Drive Nashville, Tennessee 37204
events@greaternashvillerealtors.org
* R E A LTO R ® – person holding ac tive real estate lice n s e o r apprais e r s lice n s e * A F F ILIATE – non-licensed individuals who are in a bu s in e ss w ith in te re sts i n re a l e st ate ( m ortgage lender, pest control co m pany, h o m e in s pe c to r, e tc .)
29
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REALTOR PLEDGE
W
®
• To str i ve to b e h o n o ra b l e a nd a b id e by th e G old en Ru le; • To str i ve to s e r ve we l l my commu nity, a n d throug h it, my coun try ; • T o a b i d e by th e R E A LTO R ® Cod e of E th ics a nd to strive to conf irm my co n d u ct to i ts i d e a l s ; • To a b i d e by th e By- L aws and Memb ers h ip Policy of the Ass ociation ; • To a ct h o n e stl y i n a l l re a l estate d ea lin g s ; • T o p ro te ct th e i n d i v i d u a l r ig ht of rea l estate own ers hip a n d to w i d e n th e o p p o r tu n i ty to enjoy it; • T o s e e k to b e tte r re p re s e nt my clients by b uild ing my kn ow l e d g e a n d co mp e te n ce.
KRISTY H AIR STON
Prin t Na me
2 020 P re s i d e n t G re ate r N a s hv i l l e R E ALTO R S ® S ig natu re
, 2 020 Date
31
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STUDENT EVALUATION FORM
Course Title:
Date:
(OPTIONAL) Name
Company Address Phone
For each topic below, please evaluate the instructor, course content, staff and facilities.
INSTRUCTOR EVALUATION 1. Overall effectiveness of instructor
Excellent
Good
Adequate
Poor Unsatisfactory
2. Made the subject understandable.
Excellent
Good
Adequate
Poor Unsatisfactory
3. Demonstrated in-depth knowledge of the subject. Excellent
Good
Adequate
Poor Unsatisfactory
4. Interaction with participants.
Excellent
Good
Adequate
Poor Unsatisfactory
5. Made the subject interesting.
Excellent
Good
Adequate
Poor Unsatisfactory
6. Well prepared for the presentation.
Excellent
Good
Adequate
Poor Unsatisfactory
7. Overall content of the course
Excellent
Good
Adequate
Poor Unsatisfactory
8. Usefulness of course information for your
Excellent
Good
Adequate
Poor Unsatisfactory
9. Amount of new information in the course
Excellent
Good
Adequate
Poor Unsatisfactory
10. Organization of the course outline and handouts.
Excellent
Good
Adequate
Poor Unsatisfactory
11. Staff management of the course.
Excellent
Good
Adequate
Poor Unsatisfactory
12. Staff friendliness and helpfulness.
Excellent
Good
Adequate
Poor Unsatisfactory
13. Overall facilities evaluation.
Excellent
Good
Adequate
Poor Unsatisfactory
COURSE CONTENT
success in real estate
STAFF AND FACILITIES
MISCELLANEOUS 14. Number of years you have been
in the real estate business
Less than 1
1-3
4-6
15. Your license status
Affiliate Broker
16. Size of brokerage office
Less than 10 10-20 21-50
7-10
More than 10
Licensed Broker 51-100
More than 100
(over)
33
STUDENT EVALUATION FORM
If any, what designations do you hold? (i.e. GRI, CRB, etc.)
Are there other training opportunities Greater Nashville REALTORSÂŽ could offer to assist your professional development?
Would you recommend this course to other agents or brokers? (circle one)
Comments and Suggestions:
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YES
NO
www.greaternashvillerealtors.org
4 5 4 0 T R O U S DA L E D R I V E NASHVILLE, TN 37204 w w w. g r e a t e r n a s h v i l l e r e a l t o r s . o r g
615.254.7516