PAX Asia-Pacific Issue 2020

Page 30

EVENTS

The votes are in! PAX International highlights the airline and catering winners of the 2020 Readership Awards, which was celebrated online due to the event postponements

P

AX International celebrated the winners of the 2020 Readership Awards in the digital space this year instead of live at Passenger Experience Week in Hamburg. Here are some thoughts from the airline and caterer winners during this unparalleled period for the industry:

Gate Gourmet Airline Caterer of the Year

“Due to the curfew and COVID-19 restrictions in Ecuador we were not able to plan a formal celebration for the PAX Award with our employees as we would have planned, however, we plan do so when our units are fully operational and working again,” says Rodrigo Decerega, Chief Commercial Officer, Latin America. “Receiving this award makes us very proud to be recognized with such an important and prestigious prize and stimulates us to continue achieving high standards and rewards.”

30  JUNE 2020

Flying Food Group Airline Caterer of the Year

“We would usually have celebrated this during our annual management meeting, but since it was cancelled this year, we will have a celebration day in all our units once we will back to regular activity,” says Nicolas Rondeau, Executive Vice President Sales and Marketing. “This is fantastic recognition from our loyal customers for the service rendered. This is also recognizing our team dedication on their day-to-day work serving customers.”

SASCO’s Le Saigonnais Business Lounge at SGN - Best Airport Lounge

“This prize is such a prestigious recognition of PAX readers for our constant effort in innovation and upgrade of airport services in Vietnam,” says Nguyen Tram Anh, Officer Corporate Affairs. “SASCO has been spreading the news to all company staff through internal mail system, bulletin journal, to our partners, customers and the community via mass media channels and virtual platforms such as company fan page/website.”


Articles inside

FOCUS ON ESSENTIALS Now, more than ever, passengers need a caring, genuine face on an airline to lure them in and keep them coming back, says Dr. Stathis Kefallonitis, Founder & President branding.aero

5min
pages 28-29

A SHIFT ON THE HORIZON PAX International Asia Correspondent Jeremy Clark discusses the new dynamic that may emerge between airlines and suppliers in the aftermath of COVID-19

5min
pages 26-27

WEATHERING THE STORM Singapore-based SATS has seen its share of challenges during the outbreak of COVID-19, but the company prepared for them through new technology and worker training

4min
pages 10-11

FAST FUTURE FORESEES SLOW RESTART Rohit Talwar, global futurist and Chief Executive Officer of Fast Future, discusses the four possible ways the industry can recover from the pandemic based on scenario planning

4min
pages 24-25

FORGING THE FUTURE OF INFLIGHT FOOD SERVICE With the future of inflight food service still up in the air, these companies are pivoting to keep pace with the turbulent climate

6min
pages 16-17

HYDRATED AND HEALTHY International Water-Guard is securing regulatory approvals and preparing to introduce a way for passengers to access drinking water on their own at wellness centers and refreshment stations in cabins of the future

5min
pages 20-21

PPE: KIDS’ EDITION Industry suppliers share updates on what kids’ personal protective equipment they have to offer

5min
pages 22-23

HANDS OFF FOR HEALTH AirAsia has entered what many consider an important component to future air travel with a series of features that utilize technology and help passengers feel safe getting back in the air

2min
pages 18-19

FEEDING POSITIVITY gategroup shares a glimpse of what its employees are cooking at home during the COVID-19 lockdown through social media campaign

4min
pages 6-7
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.