PAX Asia-Pacific Issue 2020

Page 1

Asia-Pacific Issue

JUNE 2020 • WWW.PAX-INTL.COM

New s and analy sis for the passenger ser vices executive

New & Now Kits that have passengers talking

IMPROVING

Rethink, our eco rebuild, impact restart: how caterers are coaxing the industry comeback

Eco-Friendly For Kids Men’s and Women’s


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Articles inside

FOCUS ON ESSENTIALS Now, more than ever, passengers need a caring, genuine face on an airline to lure them in and keep them coming back, says Dr. Stathis Kefallonitis, Founder & President branding.aero

5min
pages 28-29

A SHIFT ON THE HORIZON PAX International Asia Correspondent Jeremy Clark discusses the new dynamic that may emerge between airlines and suppliers in the aftermath of COVID-19

5min
pages 26-27

WEATHERING THE STORM Singapore-based SATS has seen its share of challenges during the outbreak of COVID-19, but the company prepared for them through new technology and worker training

4min
pages 10-11

FAST FUTURE FORESEES SLOW RESTART Rohit Talwar, global futurist and Chief Executive Officer of Fast Future, discusses the four possible ways the industry can recover from the pandemic based on scenario planning

4min
pages 24-25

FORGING THE FUTURE OF INFLIGHT FOOD SERVICE With the future of inflight food service still up in the air, these companies are pivoting to keep pace with the turbulent climate

6min
pages 16-17

HYDRATED AND HEALTHY International Water-Guard is securing regulatory approvals and preparing to introduce a way for passengers to access drinking water on their own at wellness centers and refreshment stations in cabins of the future

5min
pages 20-21

PPE: KIDS’ EDITION Industry suppliers share updates on what kids’ personal protective equipment they have to offer

5min
pages 22-23

HANDS OFF FOR HEALTH AirAsia has entered what many consider an important component to future air travel with a series of features that utilize technology and help passengers feel safe getting back in the air

2min
pages 18-19

FEEDING POSITIVITY gategroup shares a glimpse of what its employees are cooking at home during the COVID-19 lockdown through social media campaign

4min
pages 6-7
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