Touching Lives - Spring 2021

TOUCHING LIVES

IN MARCH OF 2020, we entered a globally unprecedented event – the COVID-19 pandemic. Our “normal” days as we knew them changed drastically, and we continue to experience change as we fight this pandemic.

One Year Stronger Together.

The journey has been long, challenging, and admittedly tiring. The past year has tested each of us as we’ve sought to care for and protect our community. We’ve had to quickly change and adapt as we learned new information about COVID-19, and as new guidelines continue to develop. We’ve become more flexible than we’ve ever had to be, we’ve cultivated a resiliency stronger than ever before, and we have kept our compassion at the heart of it all along the way. We’ve leaned on one another during the darkest moments and built each other up during our strongest moments. I am so very proud of all that our team has accomplished – we continue to prove that we are stronger together. This issue of Touching Lives recognizes not only the strength of our team at GRH, but the resiliency of our patients, including one of the first patients to be diagnosed with COVID-19 in McLeod County. After battling many dark days with COVID-19, Steve Soeffker shares his gratitude for our care, and reflects on his experience. In addition to sharing Steve’s story, this issue highlights a service our team implemented to care for COVID-19 patients: monoclonal antibody infusions. GRH is the only local entity to offer this service - learn more on page 6.

We not only want to celebrate our team’s dedication through the pandemic, but we also want to celebrate a very special member of our team, Douglas Wagoner, MD, who has announced his retirement this summer. Dr. Wagoner steps up to assist in any way he can, and has a calm, compassionate approach in every and all situations. A hearty thank you to Dr. Wagoner for the incredible patient care he has provided in his 38 years at GRH –you will be missed.

Sincerely,

Patty Henderson, MBA, BSN President & CEO

WE WANT TO HEAR FROM YOU

We’re always interested in hearing from our patients, friends, and neighbors about how we’re doing. If you have thoughts you’d like to share with Patty, send an email to asktheceo@grhsonline.org. Your message will be sent privately to her office.

Care & Services

MEDICAL SERVICES

Acute Care

Anticoagulation Clinic

Audiology

Birthing Services

Cardiac Rehabilitation

Cardiology

Diabetic Care & Education

Ear, Nose, & Throat

Emergency Services

Family Medicine

Hematology

Hospitalists

Imaging Services

Infusion Services

Internal Medicine

Laboratory Services

Midwife Services

Nephrology

Neurology

OB/GYN Services

Occupational Therapy

Oncology

Orthopedics

Pediatrics

Physical Therapy

Preventive Health Services

Podiatry

Pulmonology

Respiratory Therapy

Sleep Clinic

Speech-Language Therapy

Surgery

Transitional Care

Urgent Care

Urology

Wound Care

Vascular Consultations

SKILLED NURSING CARE

GlenFields Living with Care

INDEPENDENT SENIOR LIVING

Orchard Estates

Touching Lives E-Newsletter

PERSONALIZED HEALTH NEWS & UPDATES FROM GRH

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We’ll also keep you up-to-date on events and services at GRH.

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To sign up, visit grhsonline.privatehealthnews.com

2 THE COVID KID

Steve Soeffker reflects on his journey with COVID-19 in a letter written to our CEO.

6 COVID CARE

Learn how GRH has responded to the COVID-19 pandemic and cared for our community.

7

SCREENINGS SAVE LIVES

It,s safe to seek care at GRH! Learn about important annual screenings, and how to schedule an appointment.

8

LEAVING A LEGACY

We celebrate Dr. Wagoner,s 38 years of dedicated service and patient care at GRH.

8

PUBLISHER

Glencoe Regional Health

1805 Hennepin Avenue North Glencoe, MN 55336

12

12

STAYING A COMMUNITY

Catch up with our residents at GlenFields, and hear how our team has managed the pandemic.

14

A HELPING HAND

Our volunteers at GRH and GlenFields make a difference every day. Read about our volunteer program and how you can get involved.

15

SUPPORTING OUR NEIGHBORS GRH is providing on-site medical appointments for tenants at Grand Meadows.

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FOUNDATION FOR HEALTH

The generosity of the GRH Foundation is paving the way for a community walking path on our Glencoe campus.

MANAGING EDITORS

Ana Alexander

Stephanie Beste

Jill Hatlestad

Denise Lemke

The C VID Kid Makes a Comeback

Building the floors that healed him – after assisting with renovations of our original hospital building, Steve Soeffker has visited our organization many times throughout his life, including during his difficult journey with COVID-19.

Drive-Thru Brings Care to You

For patients feeling the symptoms of respiratory illness, or who had been in contact with someone who had tested positive for COVID-19, we launched a convenient testing option through our drive-up COVID-19 site. This option allows our sick patients to be tested for COVID-19 without leaving their vehicle, providing a higher level of convenience for our patients and increased social distancing for our staff.

Recently, I received a letter from one of the first patients in McLeod County to test positive for COVID-19, Steve Soeffker. Steve has fought a tremendous battle against COVID-19, with many dark, difficult days in his healing journey. Steve is a long-time member of our community, and served as a law enforcement officer in the Glencoe area for most of his career. His significant other, Linda, worked in our billing department for many years, as well. As such, Steve is familiar with our campus - he first interacted with our organization at age 14, when he helped rip up flooring during the first remodel of our original hospital building. However, in April 2020, Steve’s familiarity with our organization reached a new level. While preparing to celebrate his first birthday after COVID-19, Steve wrote me a letter of thanks for our role in his healing. As a milestone in this continued fight against COVID-19, Steve has given us permission to share his thoughtful words with you.

Thank you, Steve – it has been our organization’s honor to care for you.

The success of our drive-up COVID-19 testing site inspired us to adapt our flu shot appointments to provide additional convenience for our community, as well. We know that some are still hesitant to make appointments in an in-person clinic setting, and we want to make sure our community is safe during the flu season to come. Our on-the-spot, drive-thru flu

Patty Henderson, MBA, BSN President & CEO

shots allowed patients to quickly receive their flu shot without leaving their vehicle, and families were able to drive through and receive their flu shots together. This option was not only more convenient for patients, but it allowed for further social distancing during the pandemic.

Creating Well Clinics

To assure our patients that seeking care was safe, we shifted all well patient visits to our Lester Prairie and Stewart clinics. This allowed us to continue to see patients who needed care, and preferred an in-person appointment over our telehealth option. Patients who were ill visited our Glencoe campus, entering through our Hospital entrance. We also continued to see our patients at our Center for Advanced Wound Care, Best Beginnings Birth Center, and specialty clinic, as well as for appointments in our

Patty,

I am Steve Soeffker, Linda Lindberg’s “other half,” and I guess around GRH, I’m known as the “COVID Kid.”

As I am approaching my “first” birthday, I thought I’d share with you how my past 12 months have been. I am not going to name any names. There are far too many people who are responsible for me being here and guiding me to a path of recovery, and I don’t want to miss anyone.

Let’s just say if I could, I’d put a halo above the campus and attach a set of wings.

On April 2, 2020, my life as I knew it took a drastic turn. COVID-19 hit me and hit me hard. Somewhere around 4 a.m. (not sure…I kind of “wasn’t there”), I was transported to GRH where I was met by an outstanding team – a life-saving team to be sure. I was later told by the ER provider, Dr. Palmer, that we carried on a “social” conversation. I guess I even made sense. I must have been relaxed with my surroundings and felt safe.

It didn’t take long for the GRH team to evaluate my condition and take the needed steps to save my life. Arrangements were made to transport me to Abbott Northwest Hospital. Some people would say, “Sure, they shipped him out because they couldn’t help him.”

WRONG ANSWER, folks! The staff made the unselfish and life-saving choice to step up and step back to save my life. I was admitted on April 2 and remember nothing until I saw a calendar as I was moved from the ICU to a private room at Abbott. I lost 21 days before I was aware of my surroundings, but because of the quick, caring action of GRH staff,

I’m here to celebrate my “first” birthday.

“

If not for faith in God and the GRH team, I would be just a memory.”

After my release from Abbott on May 15, 2020, I have been admitted to GRH on two occasions. I have also visited at least one area of the facility each week since then to continue my care and recovery.

I feel the Glencoe area is more than lucky to have a medical facility close by as a valued part of the community. It was proven to me that EVERYONE I encountered went above and beyond their mission, and dare I say comfort zone, just to keep me around a little longer. A good example of this is when I was readmitted to GRH.

Early one morning, a nurse came to my room and said Paul wanted to see me. The name was not familiar to me, but I figured what the heck! Shortly after, a different nurse came into my room and introduced himself as Paul, an ER nurse who was on duty when I was initially admitted on April 2.

That has been the norm when I am dealing with GRH staff. People I don’t know come up to me, greet me, and ask how I am doing and if there is anything they can do for me. EVERYONE – from professional, medical, support staff, building services, and housekeeping have been more than kind and supportive of my journey.

In my 25 years in law enforcement, I often worked with GRH. Whether it was from an accident, responding to a medical at a residence, caring for my own medical needs, calming a combative patient, having lunch with Linda, or providing in-service training for staff, I felt I was acquainted with the medical profession.

“It was so gratifying to see that Steve had beaten the odds and overcame such a critical illness,” said Mitch Palmer, MD, the provider who cared for Steve during his ED visit. “Often in emergency medicine we do not get to see patients in a follow-up. It really was a special moment to see him again.”

Paul told me that the last time he saw me, he wasn,t sure if I was going to make it. He had come to visit me, because he wanted to see how I was doing.

After April 2, I have a whole new respect and admiration for the medical community.

“Seeing

Steve again was one of those special moments that doesn’t come along all the time,”

- Paul, RN.

So, there it is. A letter of compliments. Thanks. Comfort. Relief. Not a single complaint. When I am told by a staff member that I was not expected to survive the move from the GRH ER to the helicopter, yet here I am, writing this letter to honor my “First Birthday,” it is a true testament to the COMPLETE TEAM at GLENCOE REGIONAL HEALTH. How blessed we are having this facility in our neighborhood! If not for faith in God and the GRH team, I would be just a memory.

Steve “Covid Kid” Soeffker

Many GRH staff cared for Steve throughout his healing journey with COVID-19. As he mentioned in his letter, we’re not able to name everyone who worked behind-the-scenes to care for Steve, but we would like to recognize those that we know were involved with Steve’s healing:

ANESTHESIA:

LOGAN BECKER, DNP, APRN CRNA

ENVIRONMENTAL SERVICES:

JEANNIE I.

SHARON M.

ROXY M.

LAB:

LIZ B., MLT

MONA D., MLT

ASHLEY H., MT

ANDREA O., MLT

CASSIE S., MLT

NURSING:

MEGAN A., RN

ERIN B., RN

KIM B., RN

ROBYN K., NAR

LESLIE F., RN

BRIANNA G., RN

KATELYNN G., RN

HANNAH H., NAR

LEXI J., RN

CAMILLE K., RN

AMY K., RN

JACKIE I., NAR

JAE L., RN

HANNAH L., RN

AMANDA N., RN

SUMMER P., RN

JAMIE R., RN, CWCA

ROPE R., NAR

PAUL S., RN

CAITLIN S., RN

MARCY S., RN

KATHY S., RN

CANDACE W., RN

NUTRITION SERVICES:

MARCIA B.

EMILY F.

ERIN M.

SHARON P.

CINDY S.

SUE S.

PHARMACY:

KARLA B.

RITA K.

SARA W.

PROVIDERS:

NINA APPLEBY, DO

AMANDA LEINO, MD

LAURA OLSON, MD

MITCH PALMER, MD

BRYAN PETERSEN, MD

MICHELLE QUALE, CNM, FNP-BC

MICHELLE THEOBALD, PA-C

REHAB:

MICHELLE BECKER, OTR/L

JENNA HENNINGSGAARD, OTR/L

JENNIFER KEENAN, PT, MPT

JENNI KELTGEN, PT, MPT

KELSEY NOWAK, PT, DPT

ERIN SAUTER, PT, DPT

SOCIAL SERVICES:

CATHIE H., BSN

MOLLY M., LSW

MEET OUR TEAM OF INCREDIBLE FRONTLINE WORKERS AT grhsonline.org/frontline

Thank you for your time, Patty, and thank you for your leadership.”

Steve was happy to get back home and spend time with his beagles after his hospitalizations.

COVID-19 Numbers

IT ALL ADDS UP TO A BUSY YEAR AT GRH

Our number one priority this past year has been to protect our community from COVID-19. From procuring proper protective equipment for our staff, to testing patients in our convenient drive-through, to administering vaccines to the public – it has been a challenging but rewarding year. We are making progress by vaccinating our community, which increases herd immunity and reduces the risk of severe symptoms of COVID-19 and even death.

COVID Care You Can’t Get Everywhere

MONOCLONAL ANTIBODY INFUSION

Monoclonal antibodies are molecules that, when given to a patient through an IV infusion, help support or mimic the immune system’s attack on cells. They can potentially stop the virus that causes COVID-19 from attaching to cells within the body, and can potentially neutralize the virus. While the infusion has not received FDAapproval, it has received an Emergency Use Authorization for use.

Vaccinated Staff At Glencoe Regional Health

Vaccinated Residents At GlenFields Living With Care

“Monoclonal antibody infusions help with symptom control,” said Patient Care Services Director Rhonda Noga, RN, BS. “We don’t want your symptoms to become so severe that you need hospitalization and ventilator care. Our goal is to keep you out of the hospital and prevent you from being severely ill.” Initially, GRH was one of only 40 healthcare organizations in Minnesota providing this important service to patients - now, just under half of the 130 hospitals in Minnesota are able to offer the infusions, though GRH remains the only local option.

“We saw the opportunity and thought, why wouldn’t we do this if we can staff it?” said Rhonda. “It’s something that is good for our community. We’re able to

100%

offer something to our patients without them needing to travel far. It’s a service we felt was necessary for our area.”

Patients must be within the first 10 days of the onset of symptoms to qualify, and beyond that, there are other parameters of who can receive the infusion. Patients who test positive at GRH or elsewhere are notified if they are eligible for the treatment once they receive their positive results.

The monoclonal antibody infusion takes 31 minutes total, followed by an hour monitoring period. During and after the process, the nurse takes vitals every 15 minutes to ensure the patient isn’t experiencing any side effects, such as a drop in blood pressure.

Since December 2020, GRH has provided over 100 monoclonal antibody infusions. While local patients have received the treatment, patients from as far away as South Minneapolis have also traveled to GRH to receive the infusion.

Don’t Wait Screening Saves Lives

The pandemic has caused many of us to cancel or delay our regular check-ups. A delay in cancer diagnosis can lead to a more advanced stage cancer, which may need more aggressive treatment and potentially lead to death. Now is the time to schedule your screenings.

Mammograms

Breast cancer is the second leading cause of cancer death in women. Breast cancer can be highly treatable when it’s discovered early.

“If you look at some of the patients that we’ve done the infusion for, some have been well into their 80’s with several health issues, so if they were to really progress with COVID-19, they likely wouldn’t make it,” said Rhonda. “Did we help prevent that? I’d like to say we have. With all of the infusions that we’ve done, none of those patients have had to be admitted into the hospital. To me, that tells us that the infusion is working and doing what it’s meant to do.”

WHY MONOCLONAL ANTIBODY INFUSIONS?

Monoclonal antibody infusions can potentially help neutralize the COVID-19 virus, and prevent symptoms from progressing to the point in which patients need hospitalization or ventilator care.

For women ages 40 and older, getting an annual mammogram is the best way to detect the disease at an early stage, when it’s easier to treat, less aggressive, and less likely to spread. Early detection gives women a much better chance of surviving breast cancer if it develops. The benefit of getting mammograms regularly is to see subtle changes from year-toyear. It is critical for the best outcome and is proven to save lives from breast cancer.

Colonoscopies

Colorectal cancer is the second most common cause of cancer deaths. Screening for colon cancer is the number one prevention measure. Early detection is the key to survival rates.

A colonoscopy is the best way to diagnose and treat early-stage colon or rectal cancer. If cancer is not detected early, patients may need more aggressive treatment such as surgery, chemotherapy, and radiation. If cancer goes untreated for too long, it can be difficult to treat even with those options.

It is recommended that both men and women get colonoscopies starting at age 45, or earlier if they have family history of colon cancer.

DON’T DELAY! CALL TODAY!

To schedule a mammogram or colonoscopy appointment, call 320-864-7080.

Jamie Rusch, RN, CWCA, administers a monoclonal antibody infusion to a patient through an IV.

LEAVING A LEGACY

DOUGLAS WAGONER, MD, WILL RETIRE AFTER 38 YEARS AT GRH.

Dr. Wagoner was the fourth provider hired at our original Glencoe Medical Clinic, starting his career in 1983 at what would later become Glencoe Regional Health. That kind of legacy lent him a lens to see much growth and transformation over the years.

He’s seen organizational changes from building moves to new construction, to new names and new logos. He’s been through not one, but two electronic medical record transitions, and a myriad of process changes and new technology in-between. He’s even witnessed and supported the large merger of our original Glencoe Medical Clinic, PA, and Glencoe Area Health Center to form Glencoe Regional Health Services in 2000.

“Dr. Wagoner was an instrumental voice in the integration,” said former GRH President & CEO Jon D. Braband, FACHE. “I relied on his quiet presence

to help provide a stable platform to grow and develop the medical practice. He has made a very positive impression on the community as a whole.”

His calm presence not only set the tone for change, it set the tone for other GRH team members around him. When GRH President & CEO Patty Henderson, MBA, BSN, first joined the team in 1991, she worked in our ICU and Emergency Department, where Dr. Wagoner often covered shifts.

“I appreciated when Dr. Wagoner was the provider on call,” said Patty. “He brought a sense of calm to what could have been stressful situations. He also spoke in clear language any time he was speaking with patients – he was never rushed or seemed impatient when families had questions.”

This cool spirit and compassionate care easily translated to his exam rooms, as well.

ASK ANYONE WHO HAS WORKED WITH DR. WAGONER OVER HIS PAST 38 YEARS AT GRH, AND THEY WILL TELL YOU THAT HE HAS BEEN THE STEADY CALM IN ANY WATERS.

1 - 5 Dr. Wagoner with his sons, Gunnar and Gavin.

6 - 7 Dr. Wagoner with his grandchildren, Turner and Greta. 8 Groundbreaking for Medical/Surgical and Medical Imaging expansion in 2006.

L to R: Preman Singh, MD; visiting RPAP student; William Phillips, MD; Douglas Wagoner, MD; Amanda Leino, MD; Bryan Peteresen, MD; Laura Olson, MD; Curt Forst, PA; John Bergseng, DO.

“Dr. Wagoner is a provider I have always tried to emulate,” said Chief Medical Officer Kristine Knudten, MD. “He is relaxed in a storm. He has been an amazing, calming presence throughout the organization for so many years, and is loved by so many patients who have appreciated those same qualities.”

MIDWEST AND BACK AGAIN

Dr. Wagoner grew up in a small town called Clarinda in Southwest Iowa. The rural spirit of Glencoe has a similar feel to Clarinda, which Dr. Wagoner has appreciated.

“I like the small community – you really get to know your patients,” said Dr. Wagoner. “You get to see them in town or run into them at the grocery story, you don’t just see them at the clinic.”

The community was part of the draw for Dr. Wagoner, who knew he wanted to become a doctor at a young age.

“I wanted to have the opportunity to help people,” said Dr. Wagoner. “Being a doctor positioned me to have some variety, some challenge, and I knew I could go any place to practice.”

Dr. Wagoner initially experienced that variety as he worked in the clinic, hospital, ER, and obstetrics practice. In addition to the variety of his medical practice, he held several leadership roles in the organization, including acting as president of the medical staff, a member of the Medical Practice Committee, and serving on the GRH Board of Directors.

Dr. Wagoner has enjoyed the sense of community at GRH – while working in obstetrics, he delivered many babies,

who would grow up and continue to see Dr. Wagoner themselves.

“The biggest celebration of my career has just been seeing generations of patients,” said Dr. Wagoner. “Seeing children of my patients, and getting to see different generations grow and develop.”

During his years of service to the community, Dr. Wagoner has worked alongside many team members and maintained long partnerships with them. His nurse, Kathy Eggersgluess, LPN, has worked with Dr. Wagoner for over 12 years. Kathy shared that when she was first assigned as Dr. Wagoner’s nurse, she felt honored to work with a wellrespected provider in the community. “I knew I was going to learn from someone very special. He is more than a doctor – he is a friend and like family to many of his patients. He has class, is calm, and always takes his time with his patients,” said Kathy. “He has shown all of us what it is to truly embody the values and spirit of Glencoe Regional Health. I have been so very lucky and blessed that I have gotten to work with the very best.”

SETTING NEW SAILS

Much like his calm nature, Dr. Wagoner enjoys the quiet peacefulness of time spent on the lake at his cabin near Annandale. He’s looking forward to spending time on the water with his

wife, Lynda; his sons, Gavin and Gunnar; and his grandchildren, Turner and Greta. He even has a sailboat that he’s looking forward to setting out on.

“It’s so quiet when you’re out there,” said Dr. Wagoner. “It’s a small sailboat, and it’s real simple. I like to take it out whenever the weather is cooperating. It’s very peaceful.”

Lynda will also be retiring, so the pair will have more flexibility to travel and visit family. They’re looking forward to using their new free time to visit their sons and grandchildren in Duluth and Reno, NV. Once the pandemic is over, Dr. Wagoner and Lynda would like to travel more, with hopes to visit London and Paris. While he’s looking forward to the freedom of creating his own schedule, putting more miles on his bicycle, and spending time outdoors, Dr. Wagoner expressed that he’ll miss all those he’s worked with over the years at GRH.

“I’m going to miss the partnership of being in a medical group,” said Dr. Wagoner. “The camaraderie here has been the best thing – everyone here works together. All of the providers get along well and work together. The staff here are all very caring and very helpful. I’m going to miss seeing our staff and patients every day.”

From everyone at GRH - thank you, Dr. Wagoner, for your devotion to GRH, your patients, and our community. You will be missed.

Glencoe Clinic groundbreaking 1991, L to R: John Bergseng, DO; Maurice McNeil, MD; Don Rudy, MD; Jerry Close, MD; Douglas Wagoner, MD; Pete Smyth, MD; and Brent Williams, MD.

L to R: Gunnar, Dr. Wagoner, Lynda, and Gavin.

thanks doctor

Help us thank and congratulate Dr. Wagoner by wishing him well in one of two ways :

1. Sign Dr. Wagoner’s online guestbook! You can send Dr. Wagoner a public or anonymous message by visiting our website at:

grhsonline.org/wagoner-guestbook

2. Send him a card! Mail a card to the address below to wish him well.

Glencoe Regional Health

Attn: Dr. Wagoner’s Retirement 1805 Hennepin Ave. N | Glencoe, MN 55336

Please mail cards and sign Dr. Wagoner’s online guestbook by July 10, 2021.

A WARM WELCOME TO JAKE TRAXLER, MD

Jake Traxler, MD, knew he’d found the right place to start his family medicine practice on his first visit to Glencoe Regional Health.

“Everyone was extremely welcoming, and had pride in their work and the town they serve,” said Dr. Traxler. Dr. Traxler will join GRH as a family medicine provider this September, and will see patients in our Glencoe and Stewart Clinics, as well as rounding on residents at GlenFields and serving as one of our hospitalists.

Originally from Le Center, he and his wife wanted to find a small community closer to their families, and GRH was the perfect fit. Dr. Traxler will see patients for a range of medical concerns and routine care.

“I enjoy working with patients of all ages, to provide them with the education and resources to help improve their qualities of life,” said Dr. Traxler.

Dr. Traxler was first drawn to the sciences in high school, and quickly realized he could unite his love for science with his passion for helping people by pursuing a career in the medical field.

“I enjoy accompanying patients through their different journeys in life – whether that’s through childhood, adolescence, becoming a parent, or working through a chronic disease,” said Dr. Traxler. “Being with patients as they go through tough times, and being everything from someone who can provide guidance to simply a positive voice in their corner is extremely rewarding.”

After hours

Away from work, you can often find Dr. Traxler spending time with his family. He also enjoys hitting the trails on a great hike, going for a run, spending time on the water kayaking, and reading a good book.

To learn more about Dr. Traxler, visit grhsonline.org/jake-traxler-md Appointments with Dr. Traxler will be available in September 2021, and can be made by calling 320-864-3121

L to R: Pete Smyth, MD; John Bergseng, DO; Maurice McNeil, MD; Douglas Wagoner, MD; Jerry Close, MD; Don Rudy, MD.

“

DR. WAGONER WAS A JOY TO WORK WITH. HE IS HARD-WORKING, TRUSTWORTHY, DEDICATED, AND ALWAYS WILLING TO HELP OUT.”

- Former GRH general surgeon John Bergseng, DO

HOUSEHOLDS FULL OF HOPE: GlenFields Stays Strong During COVID-19 Pandemic

Over the past year, GlenFields Living with Care has fought a challenging battle in the COVID-19 pandemic. Staff have been fighting to protect residents from the contagious virus, residents have fought against feelings of fear and confusion, and family members and loved ones of our residents have fought to stay connected during ever-changing regulations and fluctuating local case rates. Together we continue to weather the storm.

STAYING HEALTHY

GlenFields quickly built upon its already strong infection control practices, and continues to monitor and modify processes as new information and guidelines come from the Minnesota Department of Health and Centers for Medicare & Medicaid Services. Staff follow masking and PPE guidance, social distance, conduct excellent hand hygiene, and screen themselves upon entry to GlenFields. Our staff continue to monitor residents for any signs or symptoms of COVID-19, and work to invoke the warm feelings of home while still maintaining infection control practices to keep our residents healthy.

Now, we’ve been pleased to offer the COVID-19 vaccine to our residents. Approximately 91 percent of our residents have chosen to be vaccinated at this time.

GlenFields has also passed three infection prevention State surveys over the course of the past year without receiving any deficiencies.

“This is a testament to our staff’s hard work throughout this pandemic,” said Vice President Senior Services Julie Schmidt. “They have been diligent in their infection control practices, and we’ve seen excellent results from their efforts. I know how impressive our staff are, but it’s validating to hear it from our State surveyors, as well.”

STAYING INFORMED

GlenFields sends out weekly communication to our residents and their families, providing updates and explaining new processes related to COVID-19. From celebrations of COVID-free mass testing results and exciting announcements of being able to open indoor visitation, to COVID-19 safety precaution reminders and important visiting guidance changes, the weekly GlenFields email updates have been vital in keeping everyone connected and informed.

“We’ve heard from family members on how helpful and meaningful those messages have been,” said Julie. “It’s been a useful way for us to keep everyone on the same page, despite the many changes we’ve experienced in the past year.”

STAYING A COMMUNITY

GlenFields was built on a household model of care, which means residents live “households,” or living units made up of 18 private resident rooms, and shared community spaces such as a kitchen and dining room, living room, and sunrooms. This was not only helpful in maintaining a safe environment for residents, but it has allowed safe social distancing for meals and small group activities, meaning residents could still gather in small groups in their households while remaining safe.

We’ve also gotten creative in the ways in which we bring joy to others. From an array of social-distance-friendly activities, to setting up the ability for our residents to video chat with family members, we’ve sought to keep our residents connected. We’ve taken things outside when the weather has been nice - our residents have enjoyed outdoor church services as well as outdoor concerts. Chuck Thiel, a fan-favorite musician in GlenFields, has also recently provided live music in our households where we can safely social distance.

“I’m so proud of how GlenFields has handled the COVID-19 pandemic,” said Julie. “Our team has worked tirelessly to maintain a safe and happy environment for our residents, and I couldn’t be more proud of each one of them. We also feel blessed with such supportive family members of our residents, who have given us their prayers and messages of encouragement along the way. Our community at GlenFields has shown what goodness comes when we all work together.”

Our Volunteers: Always a Helping Hand

Even the smallest gesture can make a difference in the life of another –and our volunteers at GRH are doing just that!

Our volunteers are the heart of our team, and we are so excited to welcome them back! The pandemic prevented our volunteers from being in our building for nearly one year. Our staff and residents have missed their friendly faces, kind words, and helping hands.

Our volunteers are dedicated individuals who truly want to make a difference in their community.

“It’s such a blessing to work with them every day. I’ve heard from many that they have missed the personal connections and interactions with residents and staff, and they are so excited to be back,” said Denise Lemke, GRH Volunteer & Marketing Events Coordinator. Volunteering certainly has amazing benefits for those in need, but studies have shown it’s also very beneficial to the volunteer themselves. It helps with stress reduction, combats depression, and improves one’s overall mental health. Many volunteers find that by serving others, they feel greater happiness and experience a sense of purpose in their lives. No matter your age or life situation, volunteering can help take your mind off your own worries, keep you mentally stimulated, and add more zest to your life. Have you considered extending a helping hand in your community?

If so, GRH and GlenFields Living with Care is the place for you! We are always looking for additional volunteers to join our caring team.

There are so many opportunities to get involved, especially at GlenFields, our 108-bed skilled nursing facility. Volunteers at GlenFields go out of their way to brighten the days for our residents. You can find volunteers helping at GlenFields in many ways, including:

• Assisting our Household Coordinators with games and activities

• Transporting residents to Willows Salon, our beauty shop

• Making prayer shawls

• Simply sharing stories during a one-on-one visit with a resident

• Volunteering in Prairie Gifts & Grounds, our beautiful gift shop

LEARN MORE

If you are interested in becoming a GRH volunteer, please contact Denise Lemke, GRH Volunteer & Marketing Events Coordinator at Denise.Lemke@grhsonline.org or 320-864-7703.

Orchard Estates Offers All the Cozy Comforts of Home

With friends and neighbors just down the hall, ready when you are for a card game or coffee break, Orchard Estates cultivates a sense of community for each of its tenants. The monthly scheduled activities means there is always something to do – and the lovely outdoor patio provides the perfect spot for an impromptu early morning cup of coffee with friends.

Tenants of Orchard Estates also benefit from the convenience and security of a shared campus with our clinic and hospital. It’s a benefit that no other senior

GRH Provides On-site Medical Appointments at Grand Meadows

Glencoe Regional Health is now providing convenient, on-site medical appointments at Grand Meadows Senior Living, an assisted living and memory care facility in Glencoe. Michele Schuberg, CNP, an adult-geriatric nurse practitioner at Glencoe Regional Health, sees tenants on Thursday afternoons.

On-site appointments make it easier for tenants with memory care and mobility challenges to receive ongoing medical care. The appointments are just a short walk or wheelchair ride from their apartment. There’s no need to leave the building or arrange for transportation. Tenants with Alzheimer’s or other forms of dementia benefit from having their medical appointments in a familiar environment, making them feel safer and less agitated.

“The best part of my job is providing greater accessibility to care,” Michele said. “I love being able to meet people’s needs when they arise.”

A Grand Meadows nurse assists Michele at each visit. Michele focuses on the tenant’s immediate medical needs, such as reviewing medication and making adjustments as needed, managing chronic conditions, and performing nail care. She works in tandem with the tenant’s primary care provider, as well. In addition to medical visits, Michele can schedule follow-up care such as therapy or a lab appointment.

“My goal is to provide overall care for Grand Meadows tenants so that they can continue to live independently,” said Michele.

housing provider in McLeod County can offer. Getting to appointments is easy with our indoor walkway, connecting tenants to our medical services without the need to walk or drive through the elements. Orchard Estates is also connected to GlenFields, our skilled-nursing facility, so tenants with loved ones at GlenFields are always close by. The convenience doesn’t stop there! Don’t feel like cooking? Join the other tenants of Orchard Estates in our beautiful dining room, where a delicious and nutritionally balanced large noon meal is served, seven days a week. We offer a pre-paid meal plan for your convenience. Just off the dining room is the Orchard Estates library, where you can check out a book or game. Play (or enjoy) musical tunes with our grand piano in the Orchard Estates lounge, just around the corner. We also offer free washing machines and dryers on each floor, and clotheslines behind the building.

One-bedroom apartments are now available at Orchard Estates. If you or a loved one is ready to let go of the burden of home maintenance, to take advantage of the perks and conveniences of a safe and secure setting on a healthcare campus, and to enjoy a sense of community and lasting friendships with neighbors, we’re ready to welcome you to Orchard Estates.

Call Nancy Ellefson, Orchard Estates Manager, at 320-864-7798 to schedule a tour, or visit our website to learn more: orchard-estates.org.

Michele Schuberg, CNP

SETTING THE FOUNDATION FOR GOOD HEALTH

A generous donation from the Glencoe Regional Health Foundation is kickstarting a brand new walking path around the GRH campus.

Soon, “a walk in the park” won’t just be a metaphor at Glencoe Regional Health. After a recent donation from the GRH Foundation, we are building a walking path on our Glencoe campus.

After months of planning, construction on the walking path is set to begin in early June, and is anticipated to take around 4 to 6 weeks to complete. The path will have multiple routes threading their way around our campus, each with differing distances ranging from .35 to .80 of a mile.

The walking path will be available through three seasons to patients, residents, tenants, staff, and the community. We will be creating a variety of spaces along the paths for quiet and meaningful

contemplation. Benches will be placed along the trail, which will give visitors the opportunity to rest, relax, and enjoy the beautiful outdoors.

Future points-of-interest include a veteran’s memorial wall to honor and remember those who have served, a monarch and pollinator waystation, and a community garden. A variety of flowers and plants will be used to promote pollinators for our gardens, and future additions will bring a path through beautiful prairie grass, as well as a wooded path with sculptures. To help brighten up the holidays for our residents at GlenFields Living with Care, we will be planting a Christmas tree along the walking path route for all to enjoy during the holiday season. While these

features will not be available immediately upon completion of the path, we will be building and adding additional features after the foundation of the path has been built.

A Place for the Community

“Walking paths can lead to great interaction between community members, and help improve one’s health and mental well-being,” said GRH President & CEO Patty Henderson, MBA, BSN. “We look forward to adding a beautiful space on our campus for everyone to enjoy the benefits of staying connected in the outdoors.”

We hope that our walking path will provide a place for everyone to get outside, breathe fresh air, enjoy nature, and ultimately help improve our community’s quality of life.

Members of the GRH Foundation and GRH team gathered for a groundbreaking ceremony. L to R: Ana Alexander; Mike Neyers; Tu-Anh Bui Johnson; Patty Henderson, MBA, BSN; Mary Ott; Cindy Klaustermeier; Julie Schmidt; Marilyn Dunbar, BSN, RN, CCRP; Lisa Strobel; Ryan Lake. Not pictured: Larry Anderson, Mary Ann Drew Orville Trettin, Karen Wendlandt, Jess Wendt, MSN, RN.

Several paths will be available for those visiting the walking path. Visitors may choose paths as long or short as they would like, or may even circle through loops for a longer stroll.

WANT TO GET INVOLVED?

Additional opportunities will be coming for individuals who wish to donate their time, talent, or treasures to the walking path. We will be accepting donations for several features of the walking path, including but not limited to the veteran’s memorial wall, sculpture garden, and benches along the trail. Stay tuned for more details, or visit our website to learn more or make a donation: grhsonline.org/walking-path.

① Orchard Estates ② GlenFields Living with Care ③ Clinic ④ Hospital

Glencoe Regional Health

1805 Hennepin Ave. N. Glencoe, MN 55336-1416

Defining Glencoe Regional Health

In a year that has redefined the world as we know it, we,ve redefined ourselves. Our new mission, vision, and values reflect the collaborative, compassionate, innovative role we aspire to play in our community.

To improve every life by offering high-quality, safe, and accessible healthcare. We are dedicated to strengthening healthcare by connecting our communities, enhancing the patient experience, elevating employee engagement, and delivering on clinical excellence

Be your preferred healthcare partner for life.

C OMPASSION: Kindness, caring, and a willingness to help everyone.

A UTHENTICITY: Openness and honesty, demonstrating integrity and clear intention.

R ESPECT: Graciousness and consideration for the dignity that is due to all – especially at their most vulnerable.

E XCELLENCE: An unstoppable drive for continuous improvement and patient-centered care.

S ERVICE: Attention and focus on an exceptional patient experience across all touchpoints.