KEYSTONE MARKET RESEARCH PUBLISHES SPECIAL HARDWARE EDITION OF CONSUMER FENESTRATION TRENDS REPORT SPONSORED BY WINKHAUS
Keystone Market Research is pleased to announce the release of its Summer 2025 Consumer Fenestration Trends Report.
Building on the popularity of last year’s feature on smart home technology, this latest edition includes an expanded hardware special.
In the latest report we explore consumer trends in window and door hardwareincluding colour, finish, style preferences, frustrations, and functionality, offering a deeper understanding into what matters most to homeowners in this important fenestration area.
This quarter’s report is made possible thanks to the continued support of our longstanding sponsors - Endurance Doors, Epwin Window Systems, the GGF, Liniar, and VEKA - and we are especially pleased to welcome Winkhaus UK as our exclusive sponsor for this Hardware Special Edition.
Andrew Wilkins, Head of Marketing for Winkhaus, commented: “At Winkhaus UK we are focused on putting our customers right in the centre of everything we do.
The Keystone Consumer Fenestration Trends report gives valued insight into the minds of consumers and the trends that are shaping our industry. We’ve been subscribers since it first launched, and as specialists in hardware, sponsoring the Hardware Special Edition was a natural
“Hardware plays a key role in both the aesthetic and functional experience of windows and doors.”
step. This issue not only gives the industry a deeper look into hardware trends, but through our sponsorship, allows us to share these valuable insights with our customers. We were also proud to contribute to the research by sharing our expertise and input on key questions from a hardware perspective and are excited to see how this report will support innovation, investment, and smarter decision-making, both for us and for the industry as a whole.”
Highlights from the Summer 2025 edition include:
• Analysis of hardware colour and finish preferences, with matte finishes and colour-matched hardware gaining favour among homeowners.
• Evolving attitudes toward smart home features, where break-in detection remains top priority but we uncover why growing numbers of homeowners are opting out entirely.
• A refreshed look at homeowner budgets and spending intentions, revealing which demographics are most likely to invest in home improvements in the second half of the year.
Charlotte Hawkes, Director of Keystone Market Research, added: “We’re delighted to have Winkhaus on board as a sponsor for this edition. Hardware plays a key role in both the aesthetic and functional experience of windows and doors, and this special feature gives the industry a much-needed closer look at what homeowners really want. By combining this with expanded insights on smart technology, budgets and demographics, we’re equipping the market with powerful data to guide decisions at every level of the supply chain.”
Available to order now from the Keystone website we invite all industry stakeholders - manufacturers, fabricators, installers, and marketers - to explore the findings and apply the insights to better align with modern homeowner expectations. And if you’re a customer of any one of our sponsors please get in touch to receive your free copy.
For more information about the Summer 2025 Consumer report and Keystone’s research services, visit: www.keystonemr.co.uk.
The security system has been Kite Marked for Home security
The Hub is fitted with a 94db intruder / panic alarm
Easy set-up
Wireless connectivity
Geo-fencing security alerts
Real-time notification of status changes
Choice of fully or part armed
Integrates with other technology around your home
PERHAPS HOME RENOVATION IS THE BEST OPTION
I have to admit to being a bit of a sad individual in that I enjoy reading press releases….in general! There, that’s a relief, it’s almost like baring your soul at one of those self-help meetings! Apart from keeping me informed of changes within the industry, whether its products or personnel, the information all helps my ongoing knowledge of the industry. I’m a particular sucker for releases based on surveys of some description. Of course, there is always the proviso that the surveys are genuine, and you often wonder just how big the sample size is. We all know that some are conjured up in a thinly disguised way to mention a specific product and I would be the first to put my hand up and admit to going down that road in the past, albeit in another industry!
One survey/release caught my eye with Eurocell revealing that 70% of UK homeowners are planning space-creating upgrades, from extensions and garden rooms to loft conversions, as demand for bigger living spaces grows. Almost a third (29%) say their current home is too small, and over 40% want to convert unused areas, with many choosing to renovate rather than move due to emotional ties and the cost of relocating.
Interestingly, baby boomers are leading the charge, with nearly half planning to expand their homes. Extensions are the most popular type of upgrade homeowners are interested in – cited by 25% of respondents – closely followed by garden rooms (23%) and loft conversions (18%).
The research also found:
• 26% of homeowners are more confident spending money on home renovations, despite the economic uncertainty
• 29% want to create extra living and entertainment space – the top reason for renovation
• 60% will fund their project using savings
• 51% say they’d rather renovate than move because they like their home, while 47% are attached to the area.
You may say that none of this information comes as a great surprise but one bit of information certainly surprised me, and that was that it was the baby boomers who were more likely to look to garnering more space rather than the younger generations. Why is this? Is it preparing for children returning home having found the housing market too hot to handle? Perhaps we’re looking to become a nation of the TV’s ‘Waltons’, the US mountain folk who had multiple generations living all in one house. Eurocell go on to say that people need more space – whether for their growing family, adult children, remote working or hobbies –without the upheaval and cost of moving. It is this last bit that I think is very significant. Having lived in the same house since 1986, suddenly we have had three neighbours
houses up for sale within the last six months and all with £1m+ price tags. Sold within days and two out of three to families in their 20s. On top of that architects and builders are being called in to make pretty radical changes to, admittedly, aging housing stock. So where is the money and do we chase the Boomers or this younger generation who, despite all the economic uncertainty seem to have plenty of money to spend? Is it from earned income or the ‘bank of Mum and Dad’ or, perhaps, inheritance money?
I’m not sure there is a simple answer but there appears to be a surfeit of home improvement going on wherever you are in the country, and that has to be good news. Having been informed by neighbours of the cost of selling, with all the estate agent and solicitor fees etc. I can fully understand that that chunky sum of cash is better invested in home improvement!
Someone said recently that LinkedIn is becoming more like Facebook, and there is some truth to that. The ‘notifications’ become essential viewing and keeps one in touch with a whole host of activities from both individuals, groups of people, and companies. What has struck me from the many notifications is just how generous our industry is. We’ve all come across functions where collections have been made for various charities and most, if not all of the social gatherings of some description, are dedicated to one or another good cause. But LinkedIn also highlights the amount of individual or group efforts that are made to raise money. Whether it’s golf tournaments like Emplas, Glazerite or Deceuninck, for example, or bike rides like that undertaken by DOORCO’s Dan Sullivan or by Made For Trade, or the group rides to raise money for Hope House, classic car rides across Europe or even the Tough Mudder event – there are always a whole host of activities going on and people generously give of their time and others support them with sponsorship. And that’s not to forget those who are contributing to charity on a regular basis just out of the goodness of their heart.
I often wonder if other industries are as generous as those associated with fenestration, but also wonder at the wasted money from the numerous failed government schemes where the funds could have been re-directed to these charities that so desperately need the help to survive? Whatever the answer I’m sure our industry will continue with its generosity and help these deserving causes.
Chris
‘TIME OUT’ WINNERS –AUGUST!
Sudoku:
Tracey Jackson, Brierley Hill, Dudley, West Midlands Eye Spy: Mrs E Carter, Bristol Spot the Difference: D Foster, Halifax, West Yorkshire
Crossword: Deby Crittall, Crowborough Hill, East Sussex
Congratulations to all our winners! Good luck in this months Time Out pages!
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GLAZERITE PRO AM GOLF DAY IS A ROARING SUCCESS FOR KELLY’S HEROES
Glazerite UK Group’s annual charity Golf Day has raised a showstopping £33,000 for mental health and suicide prevention charity, Kelly’s Heroes.
The annual event, which took place in July, was attended by more than one hundred people, including Glazerite suppliers and customers alongside staff and other industry faces. The golfers competed in the picturesque and sunny surroundings of Wellingborough Golf Club in what marked the 19th successive year of the Pro Am competition and charity fundraiser.
Glazerite’s guests travelled from as far afield as Scotland and the Wirral to enjoy the day, with more than 30 teams taking part in the event. Winners on the day were Mews Windows, with the Kelly’s Heroes team in second place. In third place was Romero Insurance Brokers, while Window Projects finished fourth.
As the sun was setting the ‘Glazerite Garden Party’ kicked off in the club’s grounds, with guests enjoying live music from Pure Genius, food, drink and dancing, and a raffle and auction, which featured generously donated prizes from Yale, Window Ware, Carl F Group, Osborn Glass, Morley Blinds, Arkay Windows, Regalead, VEKA, Clearview, Precision, Georgian Bar Co, Turner Windows, Brisant Secure, VBH, Rapierstar,
Winkhaus, Glazpart, Shell, UK Egg Centre, and Kettering Park Hotel.
John Hewitt, co-founder of Kelly’s Heroes, says: “We were blown away by the amount raised by all those who attended, as well as the incredible sponsors, raffle prizes, and auction donations. It shows the generosity of everyone involved in this industry and what a big heart it has.
““Fundraising events like this mean we can continue to offer and expand vital services like our ‘Listening Ear’ live chat, which is run by counsellors. We’ve been able to extend the times the service is available thanks to the continued support of Glazerite and fundraising activities like the Golf Day.
“The Listening Ear service is vital, as shown by the volume of people who have engaged with the charity via the service. Already this year, there have been 1500 conversations, and of those who have used the service, 30 percent are aged 18 and under, and 34 percent are aged between 18 and 25. 76% of those callers have been female, and nearly half of the conversations are suicide related.
“It is such a critical service, and these statistics show just how important it is, alongside the thousands of counselling sessions we also run every year. None of what Kelly’s Heroes provides would be possible without people like those who joined, sponsored, or donated to the
JOSEPH ASH JOINS THE STEEL WINDOW ASSOCIATION AS NEW ASSOCIATED MEMBER
The Steel Window Association is delighted to announce Joseph Ash Galvanizing as the latest member to join the association as an associated member.
Founded in 1857, the specialist metal coating expert Joseph Ash provides hot dip
Glazerite Golf Day – they have made this service happen and continue to ensure we can run it. On behalf of Kelly’s Heroes, a huge thank you to everyone.”
Rob Brearley, Group Managing Director of Glazerite, adds: “£33,000 is an incredible amount and we’re delighted to be able to support Kelly’s Heroes.
“We would like to thank both the PGA and Wellingborough Golf Club for hosting the golf and the party, as well as all those who participated in the event. A huge thank you also goes to our sponsors VEKA, DoorCo, Morley Blinds, and ALuK, and those who sponsored the tees and generously donated auction prizes.
“Our Golf Day is always a special day, and the planning for the next one – our 20th event – is well underway. We can’t wait!”
www.glazerite.co.uk
SHEERLINE LAUNCHES NEW 300MM CILL
Sheerline has added a new 300mm cill to its product range that is compatible across the range. It comes at a time when demand for larger cills is increasing due to new methods of construction.
This includes SIP panels and external insulation solutions, which increase the window reveal depth. But that isn’t the only reason, aesthetic enhancements such as rendering can also require a deeper cill.
Sheerline’s Technical and Design Director, Ben Hartshorn, commented: “Adding the 300mm cill to our range will ensure our fabricators have even more choice. It reflects our commitment to supporting our customers, continuous improvement, and remaining competitive.”
Find out more about the whole Sheerline range here: https://www.sheerline.com.
galvanizing, spin galvanizing, shot blasting and powder coating services. The company, with nine locations across the UK, supplies a vast range of sectors including construction and transportation through to telecoms, agriculture and art sculptures.
Joseph Ash Group offers a reliable and proven solution for protecting steel fabrications against corrosion. The enhanced protection provided by galvanizing helps to extend steel’s lifespan and reduce its whole-life cost. The company supports many of the Steel Window Association members on their replacement and refurbishment projects.
Kris Bennell, Steel Window Association president, comments “We are delighted to welcome Joseph Ash Galvanizing to the association. Associated membership is open to companies whose products and services are used by the members of the Steel Window Association, and gives the opportunity to network and introduce new product lines to the members”.
For further information on the Steel Window Association or if you’re interested in becoming a member, please visit www.steel-window-association.co.uk.
DEKKO HITS 10-YEAR MILESTONE WITH REYNAERS
Leading trade fabricator Dekko Window Systems is celebrating a decade-long partnership with aluminium systems specialist Reynaers Aluminium.
Since 2015, Dekko has supplied the trade with a premium range of aluminium products manufactured using Reynaers’ high-performance systems, from sleek bi-fold doors and smooth sliding patio doors to slimline window systems suitable for both commercial and residential installations.
In 2020, Dekko underlined its commitment to aluminium with the opening of a dedicated 25,000 square foot aluminium manufacturing facility. More recently, Dekko’s aluminium range was expanded further with the addition of Reynaers’ CW50 curtain walling system, catering to larger-scale architectural projects.
“This is a significant milestone with Reynaers,” said Kurt Greatrex, Managing Director at Dekko Window Systems. “It’s a partnership built on trust and a shared drive for excellence. We’re looking forward to continuing this journey with Reynaers
and delivering even more value to our trade installer customers through exceptional aluminium products and service.”
The popularity of aluminium continues to grow, with premium aesthetics and performance proving key drivers in the current climate. “While the market is undoubtedly cautious, homeowners still want products that are aspirational and high-end,” explained Kurt. “And that means aluminium.
“Bi-fold doors remain incredibly popular, and there has been a real shift towards sliding patio doors, particularly those with ultra-slim sightlines. Aluminium delivers the strength and style consumers are looking for.”
With ten successful years behind them, Dekko and Reynaers are perfectly placed for the decade ahead.
www.dekkowindows.com
Jeff Dunn (Left) of Glazerite with John Hewitt of Kellys Heroes
Pictured is Steel Window Association president, Kris Bennell, presenting Daniel Lyons Commercial Sales Manager of Joseph Ash Galvanizing with their membership certificate
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CONSERVATORY OUTLET ACHIEVES RECORD-BREAKING SERVICE SATISFACTION SCORES IN ITS CUSTOMER JOURNEY SURVEY
Retail specialist fabricator, Conservatory Outlet, has achieved its highest-ever Customer Journey Survey score in the latest round of feedback from its Premium Retail Network.
The Customer Journey Survey is a quarterly survey designed to capture, in a structured way, how customers think and feel about the performance of Conservatory Outlet as a supplier. Feedback is sought from all 28 Conservatory Outlet Premium Retailers, including Directors and senior department heads.
This unique and in-depth survey provides an opportunity for businesses to share detailed feedback on service and quality across all the manufacturer’s front-facing departments. The scores and comments are then reviewed by all the fabricators’ Directors and Heads of Department, where an action plan is developed and shared with the Network, emphasising the steps that will be taken to address specific feedback.
Greg Kane, CEO at Conservatory Outlet, said: “We believe this survey is one of the most thorough in our sector – nobody else drills down to this level of detail across every part of the customer journey. Our internal measures may show we’re doing a great job, but if our customers have a different opinion, then we need to know about it.
“An 90.9% score is a huge achievement for the entire team, and a reflection of our relentless focus on improvement. The insight we gain here is priceless, and it’s what allows us to keep evolving in ways that genuinely make a difference for our retailers.”
Broken down into six core categories, the 34-point survey is one of the most comprehensive of its kind in the fenestration sector. First launched in 2017, it captures honest, actionable insight that shapes Conservatory Outlet’s business aims and objectives, while enabling the team to quickly address any issues flagged.
Unlike many industry feedback mechanisms that tend to focus on isolated stages of the supply chain, Conservatory Outlet’s survey monitors the entire customer journey in detail. This consistent, whole-business approach has contributed to year-onyear improvements, with annual averages steadily increasing.
This quarter’s score not only marks the company’s highest overall result to date but also includes record individual scores for the Transport and Order Processing departments, both achieving scores in the high 90%.
The result follows a series of incremental customer-driven improvements, including enhanced vehicle tracking with live data, ongoing training courses, supplierled quality upgrades, and best practice recommendations on workflows and systems.
“The real value of this survey lies in the involvement and honesty of our customers. Their feedback is what drives change,” adds
FREEFOAM CELEBRATES WITH RAM PLASTICS - 25 YEARS YOUNG!
Freefoam Building Products has celebrated its customer RAM Plastics’ 25th anniversary, having supported the stockist for 15 years. “In an industry that’s had significant ups and downs it’s worth highlighting long-term success stories such as RAM Plastics,” explains Louise Sanderson, Group Marketing Manager of Freefoam, with the most recent collaboration resulting in a new video of the company’s inspiring story on Youtube.
Founded in the late 1990s, RAM Plastics began as a modest operation in Haverfordwest, set up by Roger Payne and Malcolm (‘Mal’) Clark. Over the years, it has grown into a trusted supplier across Pembrokeshire, with branches in both Haverfordwest and Pembroke Dock.
The film tells the story of the company’s journey—from humble beginnings to becoming a vital partner for local builders, councils, and even the NHS.
“As an independent stockist Freefoam’s support over the years has helped us grow,” says Roger, Owner and Director. “We’ve always believed in doing things the right way—serving our customers with honesty, speed, and respect. This new film is a tribute to our team, our loyal customers, our main supplier Freefoam and the community that’s supported us for 25 years.”
RAM Plastics’ long-standing 15-year partnership with Freefoam and illustrates the support from both the local sales manager and the central customer support team. As Mal confirms “Freefoam products
are top quality, and the support we get— from Steve Shaw and the team—is second to none. It’s a real partnership.”
Louise Sanderson, Freefoam Group Marketing Manager adds “Over the years two local tradesmen have turned a shared vision into a thriving, community-rooted business, which is now a cornerstone of the building plastics industry in West Wales. Long term relationships, like this one with RAM Plastics, are common within our customer base and the video is a fantastic way to illustrate and celebrate this partnership.”
The anniversary video is now available on YouTube https://www.youtube.com/ watch?v=4H4nzZmQNfA
“It’s a genuine partnership – the more insight they share, the better we can support them. This result is just as much theirs as it is ours.”
Link to Video: https://www.youtube.com/ watch?v=4H4nzZmQNfA
DOOR HARDWARE SPECIALIST UAP ACQUIRED BY ALLEGION
UAP Group Limited (UAP), a leading Manchester-based door hardware specialist, has been acquired by Allegion plc, a leading global security products and solutions provider, through one of its subsidiaries for an undisclosed sum.
UAP designs solutions around its customers’ needs, equipping them to navigate the ever-changing fire and security landscape. Driving progress since 1996, its fire and security solutions, combined with its continual innovation, ensure customers are always one step ahead.
Headquartered in Manchester — a region synonymous with innovation — UAP proudly serves customers in all corners
of the UK. Through its comprehensive portfolio of door hardware, it is creating a safer, more resilient built environment, which is highly aligned with Allegion’s vision for creating a safer and more accessible world.
UAP holds nearly 200 patents, trademarks, and registered designs, including for its pioneering Armasmart range, the industry’s first door hardware range to eliminate 99.98% of viruses, including COVID-19. Its strong reputation for innovation is also closely aligned with Allegion’s values and strategic goals.
Another testament to its innovation, UAP has won several industry awards recently, including winning “Hardware Company of the Year” in 2023 and 2024 at the National Fenestration Awards and the 2024 Guild of Architectural Ironmongers’ Community Award for Company Innovation.
Following the acquisition, UAP will report into the Allegion International segment. This will strengthen Allegion’s presence in the region and complement its UK’s non-residential portfolio, while expanding its breadth of solutions to the companies’ combined customers. David Jennings, CEO of UAP, will join Allegion to facilitate a smooth transition and support accelerated growth for the combined organisations. David Jennings, UAP’s CEO, said: “Bringing together UAP and Allegion adds great value for our joint distribution and customer base. We’re broadening our high-quality portfolios and creating meaningful opportunities toinnovate together.”
Mick Giscombe, Conservatory Outlet’s Managing Director, and Greg Kane, Conservatory Outlet’s CEO
L to R: Roger Payne and Mal Clark
“Freefoam
Helping you grow is our priority
As an independent business we don’t compete with customers. We help PVC stockists , merchants , and installers grow, because it helps us grow. Our high-quality cladding , roofline , rainwater , window trim , and interior panel ranges come in a variety of colours/finishes (plus accessories), with many RAL-matched to windows and doors for upselling.
• Market-leading guarantees
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Learn more about Principality’s experience with Freefoam:
Matt Epps, MD, Principality Plastics Warehouse
NEW LOOK FOR ALUK’S TRADE SALES TEAM A CHANGED LANDSCAPE
There is a new look to the AluK team supporting customers in the trade and residential markets, with a well-deserved promotion for Paul Greenaway, a new face in the form of Paul Roberts and the welcome return of Wayne Richards.
Between them, the three have almost a century of experience in fenestration. That encompasses everything from fabrication, installation, technical development and testing, to hardware, thermal break and profile sales, so they know all the headaches and frustrations that fabricators and installers face, as well as how to make the most of opportunities in almost every market condition.
Paul Greenaway has been promoted from Key Account Manager to Head of Trade and Residential Sales, reporting directly to AluK’s Managing Director Russell Yates.
Paul is managing the dedicated UK trade sales team, focused on both existing and new customers, and making sure they get access to all of AluK’s extensive training, marketing and technical support services. Paul explained: “We know conditions are challenging for many in the trade and residential market at the moment, but the AluK support offering really can make a difference in terms of bringing in new products, generating new sales enquiries and even optimising fabrication efficiency. We’ve got the resources and the people in place to help AluK customers not just survive but actively thrive.”
Paul Roberts is a newcomer to AluK, but already very familiar with the business and the products, having worked for AluK’s thermal break supplier previously and before that for one of its hardware partners.
He commented: “I worked extensively with the technical team at AluK on the development of their innovative range of
HI profiles and have been really impressed with the range of products and the whole approach to customer service.
“Over my 38-year career in fenestration, I’ve also had plenty of aluminium systems sales experience as well, so I have lots to share with customers and lots of ideas about how they can develop new opportunities with new products.”
Wayne Richards has been tempted back to AluK after a four-year break into a new role as Business Development Manager, alongside looking after existing AluK customers in the Southwest and Wales.
While he has been away, Wayne has worked elsewhere in the industry as a Technical Manager and will be sharing all his knowledge and experience with both fabricators and installers.
He added: “It’s really nice to back with the AluK team, and I’m really looking forward to catching up with existing customers and making the most of all the new enquiries generated at FIT Show, at our Exploration Day and from our Upgrade Your System to AluK campaign.”
AluK now has two separate teams of specialists looking after customers operating in the trade and commercial spaces – each with specific expertise and experience and offering tailored packages of support.
More info at: https://uk.aluk.com/
In a period of industry transition, Matt Thomas, Managing Director of Haffner Ltd, explains why the business is positioned to provide continuity, investment and customer focus.
The sector has been undergoing a period of considerable change, with consolidation, acquisitions and restructuring shaping the competitive landscape. Against this backdrop, the recent news that Stürtz, parent company of the UK brand Stuga, has entered insolvency proceedings in Germany is another significant development, highlighting how quickly circumstances can shift even for established names in the industry.
Moments like this inevitably create questions for customers and the wider supply chain.
At Haffner, I want to take the opportunity to provide clarity and reassurance about our own position. Haffner Ltd is a solely owned UK entity. We are not part of a wider group structure and operate independently under our own management. Whilst we work closely with our three core suppliers - Haffner, Graf Synergy and Fom Industrie - our business is financially secure, operationally strong and fully focused on supporting our customers.
But let me be clear, the demand for automation in our sector remains extremely strong. We have a buoyant order book, a strong pipeline and we continue to invest across our machinery portfolio, service infrastructure and people. This strategy ensures our customers benefit from the latest machine automated technologies whilst having the complete confidence of continuity of supply, service and support, which is absolutely businesscritical particularly in times of market changes.
While we remain aware of wider industry developments, our attention is firmly on our customers, not our competitors. Our focus is to provide the stability, expertise and machine innovation that fabricators of all sizes need to remain competitive. It is this customer-first approach that defines our business and underpins our longterm success.
The insolvency at Stürtz is a reminder of how quickly circumstances can change, even for established industry players. But it does not change the fundamentals of our market. The drive towards automation continues to accelerate at pace as fabricators seek efficiency, resilience and growth. At Haffner, we are well placed to meet that demand and we will continue to invest to make sure our customers are future-ready.
In times of change, the businesses that thrive are those that stay focused, invest wisely and put their customers first. That has been Haffner’s commitment for over 35 years and it will continue to define the way we do business in the years ahead.
For more information visit https://haffnerltd.com/ or call 01785 222421
Matt Thomas, Managing Director, Haffner Ltd
NOVA TRADE FRAMES WINS CUSTOMERS BY ADDING KÖMMERLING
Specialist manufacturer of premium PVCu windows, doors, conservatories and composite doors for trade professionals, Nova Trade Frames, is delighted with the early response from customers after adding the Kömmerling C70, O70 and Flush Sash window and door systems to its portfolio.
Nova Trade Frames was established 43 years ago and remains a family run business with the 3rd generation now at the helm, so maintaining its reputation for quality is imperative. Scott Lawrence explains: “With such a long-standing reputation for excellence, we have high standards to uphold. Our customers expect the best from
us and so we are always looking for ways to help them stay ahead of the competition.
Kömmerling is well-known for its quality and well-engineered systems, so we recently added the C70, 070 and impressive Flush Sash systems to our range and have already gained more customers as a result.
“Customers have been particularly impressed with the Kömmerling Flush Sash windows because they have a small frame to sash gap which is the best on the market. We are getting no callbacks on the product, which is obviously a huge advantage.
Kömmerling has also managed to achieve a u-value of 1.2w/m2K while still using full steel reinforcement so our customers don’t
have to compromise when selling energy efficient Flush Sash windows. We’re also excited about the Kömmerling Flush Sash door system that looks like it will be packed with clever features too, which maybe added to our product base in the near future.
Scott Lawrence concludes: “As a family business Nova Trade Frames has always been driven by providing exceptional customer service. And with family values at the core of everything we do, we need to work with suppliers that deliver excellence so that we can maintain our outstanding reputation for reliability, professionalism and transparency. Kömmerling has already proven to be a strong addition to our
offering and we’re looking forward to working closely with the team for the longterm to deliver market-leading products for our customers.”
Paul Greenaway
Matt Thomas
SWISSPACER WITH THE BEST EPD FOR WARM EDGE
Electricity from renewable sources and process optimizations significantly reduce the CO₂ footprint of spacer bars and Georgian bars.
Swisspacer, leading manufacturer of warm edge spacer bars, is setting new standards in sustainability. Thanks to the use of renewable energy and optimized production processes, the CO₂ footprint of a 16 mm spacer bar is now less than 0.15 kg CO₂ eq per running metre - a reduction of almost 30% compared to the previous value. This means that Swisspacer not only currently offers the best EPD for warm edge spacer bars on the market but is also the only provider to cover all cradle-to-grave life cycle stages.
An Environmental Product Declaration (EPD) provides comprehensive information on the environmental impact of a product throughout its entire life cycle - from raw material extraction to disposal (“cradle to grave”). Swisspacer regularly publishes EPDs that are certified in accordance with the international standards ISO 14025 and EN 15804. These declarations are an important building block for the certification of buildings according to sustainability standards such as DGNB, LEED or BREEAM
“At Swisspacer, we attach great importance to providing our customers and partners with
transparent and verified data about our carbon footprint,” emphasises Sarah Sattler, Sales & Marketing Director at Swisspacer. “The EPDs offer us the opportunity to clearly show where we stand and where we can develop further. We are not only focussing on renewable energies, but also on circular approaches and resource conservation. As a long-standing member of the German Sustainable Building Council (DGNB), we are committed to this standard”
Foresight for future improvements
Marie Guin, R&D Innovation Partner at Swisspacer, adds: “A key factor in our strategy is the switch to electricity from renewable sources, which has already enabled significant progress in our newly published EPDs. At the same time, we are investing in recycling technologies, whose positive effect on our CO₂ balances will be visible in future EPD versions.”
Swisspacer is focussing on sustainable innovations in order to produce in a resource-conserving manner and drive forward the transition to a circular economy. A new recycling technology will play an important role in 2025, as recyclable spacer bar material from customers will also be fed back into the production cycle in future.
Further information at www.swisspacer.com
ENDURANCE® ALUMINIUM CELEBRATES ‘BEST OF BRITISH’ OFFER
Endurance®
Aluminium is highlighting its ability to offer installers and homeowners products that maintain Britain’s proud history of engineering and manufacturing excellence.
At a time when international trade is very much the focus of global attention due to issues such as tariffs and subsequent tensions, the fabricator of aluminium windows, doors and internal screens has become a member of ‘Made in Britain’.
A not-for-profit organisation, Made in Britain champions manufacturers from Great Britain and Northern Ireland and facilitates their success and ability to contribute to the long term growth of the British economy.
Specifically, it helps these manufacturers to promote the provenance of their products and the many different benefits it offers in terms of quality, transparency, accountability and sustainability to customers both in the UK and around the world.
To become a member of Made in Britain, businesses must provide evidence of where their manufacturing takes place. They must also
agree to adhere to a code of conduct which supports Made in Britain’s principles and objectives.
In addition, members must be willing to be visited by Made in Britain should it look to verify any of the membership information provided.
In return for their commitment, members can use the Made in Britain logo across their products, packaging and marketing collateral.
This protected and internationally recognised trademark creates immediate trust amongst people at all stages of the supply chain including with installers and consumers.
Speaking of Endurance® Aluminium’s membership of Made in Britain, Scott Foster, Group Marketing Director at Endurance, said: “Our commitment to fabricating aluminium windows, doors and internal screens using British systems and raw materials offers our customers numerous advantages.
“This includes better quality control, shorter supply chains and so greater security of supply, and fewer product miles meaning a reduced carbon footprint.
“Becoming a member of Made in Britain helps us to highlight some of these benefits. It also adds to a growing list of other accreditations, certifications and approvals that demonstrate the quality, reliability and assured performance of our products.”
Fabricators must do more than manufacture quality products; it’s all about helping installers sell the difference, says Steve Collett, Sales Director, Dekko Window Systems.
The B2C landscape is changing quickly. Despite the growing amount of choice available, today’s consumers are more informed, more selective and, as a result, far more demanding than ever before.
A few clicks online and they’ve already researched the product, the performance, the colour options. That means by the time they speak to an installer, they’re often not looking to be sold to, what they want is validation, expert insight, and a compelling reason to buy your product over someone else’s.
And, as fabricators, this is where we need to step up. It’s no longer enough to simply manufacture quality products and deliver them with a smile. Yes, friendly service and reliability are a given, but the real value now lies in how well we help our customers communicate what makes our products different. Because that’s essentially what the consumer is listening for – the difference.
As successful fabricators, it’s our responsibility, not just to innovate and bring great products to market, but to make sure the installer fully
understands the features and benefits in a way they can confidently pass on to their customer. Whether it’s thermal performance, security, aesthetics, sustainability, we have to equip our customers to sell with clarity and confidence.
It’s about more than brochures or technical specifications, which are a big help of course. It’s about helping installers understand what the consumer is looking for helping them to communicate the benefits they need to, whether that’s explaining why a particular sash design or finish matters or demonstrating why a locking system provides more peace of mind, to the person standing in front of them. That’s how trust is built. It’s how value is added. And ultimately, that’s how more sales are won.
There’s a well-used phrase in the industry: we have to be more than just fabricators. And I think that’s truer now than ever before. We need to act as sales partners and educators as our customers stand in front of a more discerning consumer base. And that’s exactly what we’ll continue to do at Dekko - not just to be a reliable manufacturer and supplier to our customers, but to help them win more business in an everevolving market.
www.dekkowindows.com
NEW - Bi-Fold Vent
From the manufacturer of the market leading and award winning Link Vent
For more information contact your local account manager, visit glazpart.com/meet-the-team, call 01295 264 533 or email sales@glazpart.com speak with one of the team.
DEKKO EXPANDS PREMIUM DOOR OFFERING WITH COMP DOOR RANGE
Leading trade fabricator Dekko Window Systems has strengthened its high-end door collection with the launch of its new Comp Door range of composite doors.
The new collection joins Dekko’s flagship Infinity composite door, which features a Doorco slab with a seamlessly welded Deceuninck outerframe and sits alongside the company’s established Solidor range.
Manufactured with a solid timber core, the Comp Door range combines traditional aesthetics with modern composite materials and is enhanced by a protective layer of innovative CoolSkin technology to maintain optimal performance through extreme temperature changes and weather conditions.
The range includes the SleekSkin collection, which showcases innovative designs that seamlessly integrate
CoolSkin technology for enhanced thermal insulation and durability.
Kurt Greatrex, Dekko’s Managing Director, said: “While our Infinity composite door remains our premier offering, we’re delighted to introduce Comp Door to our trade customers as another high-end option to help them win more business and meet growing consumer demand.
“The composite door sector continues to be a significant growth area, and we wanted to provide our customers with a product that delivers both outstanding performance and aesthetic appeal.”
Offering superior impact resistance, Comp Doors are engineered with densely designed composite panels for excellent thermal efficiency and draught prevention and available in a variety of door designs, colours and styles,
A WINNING COMBINATION: SHEERLINE’S CLASSIC HERITAGE DOOR & S1
A project in Northampton that combines two of the most popular Sheerline products – the Classic Heritage Door and the S1 Roof Lantern – has won Installation of the Month for June. The winning entry was submitted by Fenster Glazing, who worked with leading fabricator, BSW Window Solutions.
The installation replaced an outdated white PVC-u bi-fold and lantern. The homeowner specifically requested a steel-style aesthetic for a modern, refined look, which made the Classic Heritage Door the ideal solution.
Fenster Glazing used a 3D visualisation to illustrate what the installation would look
ROOF
like, which gave the customers confidence they’d love the end result. As they were updating the bi-folds, they decided to also upgrade to a sleek S1 lantern to maintain a consistent aesthetic.
Both products have been specified in Jet Black (RAL 9005) inside and out. The S1 features Pilkington Activ™ Blue glass, which is self-cleaning and offers solar control as well.
Nick Baker, Director of Fenster Glazing, said: “We’re big fans of Sheerline – it’s the aluminium profile of choice for BSW, and we have a great relationship with them, so when we had the chance to switch around
while a robust locking system and ABS security cylinder provide enhanced security.
The Comp Door range also features French doors, stable doors, and both standard and Discovery ranges.
Dekko is a leading trade fabricator of uPVC and aluminium windows and doors, supplying a comprehensive range of market-leading products to trade installers across the UK. www.dekkowindows.com
LANTERN
four years ago, it made sense. We’ve had really great product feedback from our customers – they love it.”
Based in Milton Keynes, Fenster Glazing supplies the Sheerline range through BSW and has a showroom featuring a selection of Sheerline’s products. Viewing can be arranged by calling the team on 01908 429 200 or visiting: https://fensterglazing.com
BSW Window Solutions is a wholesale manufacturer of aluminium and uPVC windows, doors, and conservatories based in Yaxley Peterborough, it supports the trade and commercial sector. Call 01733 459955 to speak to the team or
FENTRADE REPORTS ONGOING DEMAND FOR ID30 INTERNAL GLAZING SYSTEM
Independent trade aluminium fabricator Fentrade is continuing to see strong demand for its ID30 Internal Door and Screening System, reflecting the ongoing appeal of internal glazing across both residential and commercial projects. In response, the company is expanding the system’s accessories and design options to meet emerging trends and open up new opportunities for its customers.
Chris Reeks, Director at Fentrade, said: “The ID30 system delivers internal glazing with exceptional style and versatility. The new additions make it even more adaptable, bringing its benefits to a wider range of projects.”
The ID30 system is designed for creating bespoke glazed interior partitions, room dividers and full walls of glass. Suitable
for both residential and commercial environments, it supports a variety of inset door styles including single, double, sliding, pivot and bifold options.
Chris commented: “In residential projects, we’re seeing our customers use the ID30 system to create elegant room dividers including bathrooms and shower areas. The bifold door option is especially effective for connecting living spaces to conservatories and offers both practicality and aesthetic appeal. In commercial projects, the system delivers sleek, private meeting rooms and open-plan zones with a premium finish.”
To enhance its design appeal, Fentrade has introduced a new lockbox and solid transom options, ideal for achieving the heritage-style aesthetic which is so popular. These updates join a growing list
of accessories including the introduction of pull and lever bar handles designed to give projects a modern, architecturally-inspired finish.
Furthermore, the expanded range also includes astragal bars, glazing options such as obscure, toughened and laminated glass and a full choice of RAL colours and textured finishes.
“Internal glazing adds style to every space,” Chris added. “With these new additions, we’re helping customers elevate that style even further.”
Reflecting Fentrade’s commitment to customer service, orders are reliably delivered on time in full using its own delivery fleet to ensure a seamless and efficient process.
view the showroom, or visit: https://bsws.co.uk.
To find out more about Sheerline, visit the website here: https://www.sheerline.com, email info@sheerline.com, or call 01332 978 000.
Fentrade is a fast-growing aluminium fabricator committed to delivering highquality fenestration solutions for all market sectors. Its focus on pushing the boundaries of design and functionality to meet its customers’ needs is perfectly reflected in the continued evolution of the popular ID30 system.
NEW DOOR STYLES
As the UK’s leading PVC-U door panel manufacturer, we offer a high-quality collection with diverse styles, colours, and glazing options. Now featuring seven new contemporary designs, our range is available with Securicore™ reinforcement - a proven PAS 24 compliant option which delivers enhanced security without compromising on style.
Discover the latest styles today.
DEKKO WINDOW SYSTEMS EXPANDS
HÖRMANN HERITAGE STYLE DOORS – INDUSTRIAL AESTHETIC MEETS CONTEMPORARY FUNCTION
Inspired by the clean lines of our industrial heritage the range of Heritage-style internal doors from Hörmann have been designed to create a feeling of light and space. Combining the perfect blend of generous glazed panels with high quality slim steel profiles, the collection offers endless opportunities to create stylish doors and room screening to meet the growing demand for light-filled, functional interiors.
Available in three options - hinged, sliding and the newly introduced pivot, the Heritage-style doors can be configured with either single or double leaves, along with optional side elements and transoms for large-scale interior screening. The flexible nature of the range allow doors-sets measuring up to 5000mm wide by 4000mm to be achieved, whilst the frameless pivot door supports an impressive single door leaf up to 2000mm in width making it an adaptable, yet sophisticated choice – ideal for bold architectural statements.
Leading trade fabricator Dekko Window Systems has strengthened its aluminium offering with the launch of the Aluna Bi-fold and Aluna Sliding Patio Door, manufactured using Alunet Systems’ highperformance aluminium profiles.
The addition of these sleek, high-spec systems means Dekko now offers customers three distinct aluminium bi-fold and patio door solutions: the Reynaers range, Decalu range, and now Aluna from Alunet.
Steve Collett, Sales Director at Dekko, Window Systems, comments: “Aluminium continues to be a strong growth area. Even with cautious consumer spending, homeowners are still looking for aspirational, high-end products that enhance their living space – and that points directly to aluminium.
“Expanding our aluminium portfolio allows us to give installers the choice and flexibility they need to win more business.”
The Aluna Bi-fold boasts ultra-slim sightlines of just 107mm frame-to-sash, smooth opening and closing, and exceptional thermal performance. It’s designed for flexible living, offering up to 14 sashes with inward or outward opening configurations.
Meanwhile, the Aluna Sliding Patio Door delivers a sleek architectural finish, with an interlock of just 25mm and sash sizes up to 2.5m wide. Available in sliding or lift-and-slide versions, it offers excellent weather performance, PAS24 compliance, and effortless operation.
“Bi-fold doors remain incredibly popular, but there’s been a clear shift towards sliding patio doors, particularly those with ultra-slim sightlines,” added Steve. “With the introduction of Aluna, we now offer three premium aluminium systems that cover all project types – giving our customers a real competitive advantage.”
Dekko’s Alunet range also includes the Aluna+ window (Slim Flush/Standard/Tilt Turn Window) the Aluna entrance door and Aluna internal screens. www.dekkowindows.com
Two slim glazing bead styles are available to suit different design preferences – an angled version with exposed screw heads creates a traditional industrial look, whilst a narrow, 15mm bead provides a modern, sleek appearance. All doors are glazed with 6mm laminated safety glass in either Clear or Clear white, whilst the steel profiles are supplied in RAL 9005 Jet black matt as standard. Five additional preferred colours, including Traffic white and Anthracite grey, together with bespoke RAL colours and textured and pearleffect finishes offer maximum design flexibility.
Further enhancements to the range include an optional door closer for the hinged doors, which closes the doors gently, whilst a Smart-Stop set for sliding doors provides smooth and silent door operation with secure locking of the door leaves in the end-of-travel position. A new Retro-loft sliding door track allows for the creation of single and double-leaf
NEW CRUCIFORM OPTION FOR SHEERLINE’S CLASSIC HERITAGE DOOR
Sheerline has expanded the range of styles available for its Classic Heritage Door. The newly launched Classic Cruciform Kit allows for cross-shaped bars to be fabricated as part of the frame, adding versatility to an already popular range.
It can be used to match a new installation with existing cottage-style windows, or alternatively, the kit can be used with Classic windows, enabling homeowners to achieve
retro sliding doors, showcasing bold exposed rollers that echo the collections industrial heritage.
Completing the system is a selection of high-quality ironmongery, with lever handles, push-bar options, and recessed handles available in Jet black RAL 9005 or stainless steel as standard.
“Hörmann’s Heritage-style range is a response to the growing demand for interior solutions that are both functional and striking,” says David O’Mara, Marketing Manager at Hörmann UK. “These doors offer homeowners the tools to create and divide modern living spaces without compromising light and style.”
To find out more about Hörmann Heritage-style doors visit: https://www.hormann.co.uk/home-owners-and-renovators/ doors/loft-doors/ or call 01530 516868.
consistent styling. The Classic range is ideal for heritage properties because of its super slim sightlines.
Ben Hartshorn, Sheerline’s Technical and Design Director, commented: “At Sheerline, we’re always looking at ways to improve our existing product range, and the new Classic Cruciform Kit is the perfect example of this. It gives our customers (and their customers) even more choice.”
To find out more about Sheerline’s Classic range, visit the website here: https://www.sheerline.com/product/classicheritage-door-trade
Offering three-sectional glazing, which seamlessly combines with the modern appeal of the flush door design.
• Elegant, modern flush aesthetics
• Available in any RAL colour
• Complemented with a choice of contemporary glass designs
• Suites with the TriSYS® Modern framing system
• PAS 24 compliant
• 10 year warranty
BIG CHALLENGES ON THE COMPOSITE DOOR HORIZON
As summer fades and autumn glistens fresh and crisp on Apeer’s 30th anniversary year, CEO Asa MCGillian reflects on what has been an intense year of standing up for adherence to expected quality standards, and the overwhelming support he has received from the rest of the industry.
This year has so far been an important turning point in the door sector’s acceptance of questionable claims made by large scale manufacturers around compliance with U-values. With so much expectation and government coercion driving us all – business and consumer alike - towards carbon net zero, it seems inconceivable that there are not more checks and balances around manufacturers meeting statutory regulations. After all, the financial and environmental consequences right through the supply chain are potentially devastating.
A couple of years ago we commissioned independent testing which proved some manufacturers use results from one tested door and apply them – dishonestly – to their whole range. Worse, one competitor’s door didn’t even meet the minimum required U-value of 1.4 W/m²K.
More recently we carried out hot box testing of our 70mm range, which confirmed a U-value rating of 0.85 W/m²K . At the same time, we tested a competitive door, and despite its public claims of 0.7 – 0.9 W/m²K, the real results were a drastically underwhelming 2.0 W/m²K. How much further from the ‘truth’ can you get? Why are advertising standards not getting involved?
It is so disappointing to look at the landscape of our sector and visibly see the falsification of claims made by some of our competitors. In this current economic environment, we’re up against enough challenges as it is, and now some socalled professional manufacturers are also defrauding consumers? It’s got to stop. We’ve all got to call these businesses out, as
it brings the whole industry into disrepute, and we all suffer.
We first began manufacturing PVC door panels in Ballymena, Northern Ireland in 1995. A supply chain issue led us to taking a leap into manufacturing. To be honest that ethos of self-sufficiency, of having total control over our supply chain, is something that hasn’t changed from that day to this. Today, other than hardware, sheet glass and profiling, we make everything ourselves.
When we started manufacturing, our factory had a welder, a saw, a foam machine and 10,000ft2 of empty space. We partnered with experts to design our own range of door skins, and in 2004 we launched the first 70mm composite door – double rebate, triple glazed and with a U-value of 0.9 W/m²K.
Today we operate nine CNCs, two toughening furnaces, three fibreglass skin machines, three foam machines, two paint lines – and have a lot less empty space.
Our first door product was a fantastic piece of engineering, but a tough sell in a market where so many businesses prioritised lowcost door sales. However, once installers understood the lifetime value of a 70mm triple-ply fibreglass composite door and understood the ease of installation and significant reduction in costly remedial callbacks, demands grew. Today, the true thermal efficiency, security, durability, and overall quality speak volumes, and our success over the years has stuck to that enduring value of maintaining quality standards despite cheaper versions snapping at our heels.
Our pursuit of quality goes beyond the factory floor. It’s present in our choice of
“A key part of the lean process is what we call a ‘daily two second’ improvement from everyone in the business. Two seconds is achievable by everyone without massive effort. But for the business, compounded across all 200 employees, all collaborating and improving together, this will result in big gains in the long run.”
Asa MCGillian
materials, our investment in cutting-edge machinery, our research and development, and in the skilled workforce at our Ballymena facility. It’s a philosophy that insists on over-delivering where others may cut corners. More recently we have been implementing lean manufacturing principles into the business as a whole. A key part of the lean process is what we call a ‘daily two second’ improvement from everyone in the business. Two seconds is achievable by everyone without massive effort. But for the business, compounded across all 200 employees, all collaborating and improving together, this will result in big gains in the long run.
So what has 30 successful years in the industry taught us?
In short, the industry has changed so much and is seeing plenty of challenges right now – more competition, some big names going under, and not enough young blood coming through. On top of that we’ve dropped the ball on scrutinising quality when it comes to independent, third-party verification on standards.
But as a company we remain steadfastly committed to standards of excellence and innovation. We are looking ahead to the next 30 years and beyond with a continued focus on growth, leadership and customer satisfaction.
Our priority continues to be to deliver products that meet the needs of today’s homeowners while anticipating the demands of tomorrow.
THE NEW RESIDENCE COLLECTION DOOR IS HERE!
New open-in door sash chamfered to perfectly suite with our openout door sash and window sash. Featuring a new deep bottom rail, mid-rail and patented* panel surround trim.
Sash sizes up to 900mm x 2300mm, available in both 28mm double and 44mm triple glazing, with u-values as low as 0.9.
e perfect solution for timber alternative doors for your customers.
If you're looking for a door with no compromises and no callbacks then it’s definitely not composite, says Pioneer Trading’s Danny Williams.
Danny Williams, MD of Pioneer Trading, is well known for his no-nonsense straight talking. So it’s fitting that it was an installer who didn’t mince his words that played a part in changing the future of Danny’s business:
“I had a fitter who worked for me and he used to go on our commercial jobs when we might be buying a large quantity of composite doors. He didn’t hold back on what he thought about composite doors and how rubbish they were, but he was always banging on about Gerda. A Polish brand, huge in the social housing sector, and
massive on fire doors and security kit. And way out of our lane – or so I thought until I looked closer.”
For years, composite doors have dominated the UK market, with installers relying on them as a go-to solution. But for Danny, this fitter’s words didn’t come as a surprise. With decades of experience in the trade, he’d seen the cracks forming and not just in the doors themselves, but in the service and reliability surrounding them. So while Gerda initially sounded like a leap away from Pioneer’s core market, the more Danny looked, the more it made sense.
“Gerda is a household name in Poland. They don’t just make entrance doors and locks, they control their own supply chain so they’ve got proper control over their quality too.”
There are of course plenty of imported steel and aluminium doors in the UK. But Danny didn’t want to be just another white-
label reseller. He wanted transparency and accountability, and to bring the real deal to our shores.
“Some firms buy doors from Europe and badge them up like they’re their own,” he says. “That’s fine until there’s a problem. Then what? I didn’t want to import a door and pretend it’s mine. I wanted to become a distributor for Gerda. That’s the kind of transparency I respect and customers do too, as they can see exactly where it came from, who made it and when. That’s what real reassurance looks like.”
It’s an approach that speaks volumes about Danny’s commitment to professionalism. He’s building long-term confidence for customers, installers and his own business.
“I looked at it from a customer’s point of view,” Danny says bluntly. “What would I be happy to buy? Who would I trust to stand behind the product? You don’t get that from the cheapest bidder. You get it from a brand that gives a damn.”
Danny’s visit to Gerda’s factory in Poland sealed the deal. It wasn’t a flashy pitch, just solid engineering and a product that spoke for itself.
“There wasn’t a lightbulb moment, just a solid thunk,” he says, referring to the nowinfamous sound of a Gerda door closing. “It was that reassurance you only get from something built properly. I knew straight away: this is a product you sell then forget about. And that’s priceless in this trade.”
While the composite market struggles with consistency – doors that bow, hinges that fail, seals that don’t seal – Gerda’s steel and aluminium construction eliminates those headaches. The doors are heavier, more robust and engineered to last. With U-values down to 0.74 W/m²K, they’re
extremely thermally efficient too. Although as Danny points out, most homeowners don’t know what a U-value is. But then again, with Gerda they don’t need to.
“What they do know,” he says, “is what quality feels like. Whether it’s 30° or -5°, the door stays solid. No warping, no swelling. You shut one and it feels like locking down a bank vault, not rattling a biscuit tin. No flex, no gaps.
“Really I’m selling peace of mind. You fit a cheap composite, and sure, you’ve saved a few quid up front. But what happens when you’re back out on site fixing it twice a year, wasting time, maybe even your Saturday. And your customer’s annoyed. Suddenly that saving doesn’t look like such good value does it? “
It's this false economy Danny is trying to shift the industry away from. With Gerda, he says, installers can offer something better: “Fit Gerda once and it stays fitted. It doesn’t move, doesn’t twist, and doesn’t start playing silly buggers when the sun comes out.
“Because I’m not interested in fluff or flash, I want products that work. I want customers that come back. And I want installers that feel proud of what they’re fitting.
“I brought Gerda in because I was fed up with bodging around with doors that weren’t up to scratch. And now? I don’t get callbacks. I don’t get headaches. I just get happy customers and doors that work. And if that’s not a result, I don’t know what is.”
https://www.gerdadoors.co.uk
“Gerda is a household name in Poland. They don’t just make entrance doors and locks, they control their own supply chain so they’ve got proper control over their quality too.”
Danny Williams
THE RISE OF THE ENGINEERED DOOR
Returning to the FIT Show in 2025, our aim was clear: to showcase how modern entrance doors have evolved - not just in performance, but in design. We knew our Engineered PVCu Door Components would generate interest, but we didn’t anticipate just how strongly they would resonate across the industry.
From day one, feedback was enthusiastic. Installers, fabricators, and systems companies were drawn to something new: a PVCu door system built from rails, stiles, and decorative mouldings, offering the classic appeal of timber doors with the production benefits of PVCu. This system has been years in development, drawing on our experience in decorative glass and surface finishing. It’s the result of collaborative innovation, and the market response was incredibly rewarding.
WHAT ARE ENGINEERED PVCU DOOR COMPONENTS?
At their core, these are a complete suite of elements - including flats, raised and fielded panels, decorative mouldings, and our decorative glass options - designed to let fabricators create visually rich, highperformance doors using standard PVCu systems. When combined with our panels and glass, the result delivers the aesthetic of timber with PVCu’s thermal performance, security, and low maintenance benefits. These aren’t imitation doors - they are design-led, production-friendly alternatives offering a genuine point of difference.
DESIGN, DETAIL, AND DIFFERENTIATION
Homeowners increasingly seek individuality, character, and premium
finishes - shifts that Engineered Doors address. Fabricators can achieve subtle period detailing or bold modern designs using familiar manufacturing methods, without investing in complex machinery. Over 70 stock foil colours - and more than 100 on special order- allow for extensive personalisation, with full compatibility with Residence Collection and VEKA OMNIA foils.
A RENEWED FOCUS ON DECORATIVE GLASS
Decorative glass, once a hallmark of craftsmanship, is enjoying a renaissance. Our Stained Glass Overlay division has introduced traditional and contemporary designs, from Victorian-inspired motifs to modern coloured infills. Feedback was overwhelmingly positive, with some designs featured on other stands, highlighting a strong market appetite for expressive glazing.
THE START OF SOMETHING NEW
Engineered PVCu Doors pair timeless beauty with modern precision, forming a bridge between tradition and innovation. They aren’t a replacement for composite or timber - they’re something different,
empowering the trade to offer more, meet changing tastes, and tap into growing demand for design, detail, and durability.
After FIT Show 2025, we’re confident: the Engineered Door is here to stay, offering fabricators a valuable new way to grow their business.
The ONLY Integrated Solution for Engineered PVC Doors
DESIGNED FOR BI-FOLD DOORS
After a soft launch with samples and live (on-stand) demonstrations at FIT Show in April, Glazpart’s BiFold Vent is now ready for customers to pre-order, and if the visitor interest at FIT Show is any indication, this new product should prove very popular with bi-fold door manufacturers.
Dean Bradley, Glazpart Sales Director explains further, “The new Glazpart Bi-Fold Vent is a welcome introduction to the market as aluminium bi-fold doors continue to be increasingly popular. The Bi-Fold Vent has a unique low-profile design to allow both the internal vent and louvered grille to sit between the open concertinaed door leaves.”
Moulded from high quality virgin ASA the vents are highly heat and colour stable when compared to uPVC. The vent is designed for compliance to the building regulations with the independently tested equivalent area, it sits in a 16mm rout and in many cases, can be located directly into the door leaf, removing the need for a “knock on” or extended profile which can interfere with the plaster line and impact sightlines as profiles become slimmer.
“The growth in aluminium products and in particular the bi-fold door sector over the last few years, has resulted in Glazpart conducting thorough market research and collaboration with many of our customers who work with aluminium and are looking for ventilation solutions.”
The internal closure plates of the Bi-Fold Vent clip onto a uniquely designed low prolife chassis which in turn clips within the aluminium profile, so only the height of the lids protrude from the profile. The chassis is supplied in either white or black dependant on the colour of the patented closure plates with their innovative vertical closure plates.
The external section has a new louvered design, to give the minimum amount of protrusion from the face of the profile. The louvred flyscreen sits beneath the reveal giving additional protection from the elements.
It is worth noting, the louvre grille is not designed for fitting to window profiles especially with the trend for low profile (sightlines) which will struggle to accept a 16 mm rout.
Initially available in White, Black and Anthracite Grey in standard sets (internal vent has colour on colour or colour on white options), bespoke and matching colours will be manufactured to order in the future.
Dean Bradley
On Glazpart’s focus on new products this year, Dean Bradley, Glazpart Sales Director explains “The growth in aluminium products and in particular the bi-fold door sector over the last few years, has resulted in Glazpart conducting thorough market research and collaboration with many of our customers who work with aluminium and are looking for ventilation solutions.”
In 2024, Glazpart joined the Council for Aluminium in Building (CAB), to grow contacts in the aluminium sector, gain technical information and work with CAB’s technical experts on any regulatory or technical issues. In turn, to strengthen the relationship further, CAB joined the award winning Glazpartners initiative set up by Glazpart to encourage closer collaboration with customers and partners to continue to produce fully compliant products to ensure companies are doing the job right.
Dean Bradley summarised, “It’s important to keep our customers informed of not just new products like the Bi-Fold Vent but also of any technical issues and incoming regulatory changes across the glazing supply chain. This is why we collaborate with industry experts in aluminium, glass, fenestration – manufacturing and installation. The Bi-Fold Vent is yet another exciting addition to our wide product range and is now available to pre-order for all customers who manufacture bi-fold doors.”
Glazpart’s team will be on hand at the Glazing Summit in Coventry (on 9 October) to show samples, offer information and expert advice on the new Bi-Fold Vent as well as other Glazpart trickle vents and glazing components.
For more information or to pre-order the Bi-Fold Vent, please contact your Glazpart Account Manager or email Dean Bradley dbradley@glazpart.co.uk.
“It’s important to keep our customers informed of not just new products like the Bi-Fold Vent but also of any technical issues and incoming regulatory changes across the glazing supply chain.”
CWCT Testing
Trust BFRC for CWCT Testing Excellence
The onsite testing offered by BFRC is UKAS accredited for CWCT (Centre for Window and Cladding Technology) Standards for systemised Building Envelopes, including rainscreen cladding, curtain walling, windows and doors. This includes CWCT Section 9 and Section 10, as well as TN41, BS EN 13051:2001, and NHBC Chapter 6.9 S17 and S18.
Discover our testing services and secure your certification today at bfrc.org/cwct
ONLY 1 IN 4 INSTALLERS QUOTE ‘ON THE NIGHT’
From discussions with hundreds of window companies software pioneers, Tommy Trinder, have found that salespeople that ‘price on the night’, yet alone seek to close, have become a minority breed.
“Over half of the installers we’ve spoken with say they send off for quotes from suppliers for every job,” says Chris Brunsdon, founder and CEO of Tommy Trinder.
“Roughly a quarter use various types of manufacturing software to access fabricator prices. The rest, about 23% of all firms, are taking a more proactive approach — developing selling prices for their full product range and quoting live during the initial consultation.”
This diverse range of quoting methods has shaped the development of the Tommy
Trinder app, which is designed to support the many ways in which installers prefer to sell.
“We’re on a mission to make quoting simple and flexible for installers — whether they price on the night or not,” Chris explains. Installers can instantly send quote requests to multiple suppliers through the app, eliminating the need to redraw each job. For those pricing live, Tommy Trinder’s built-in pricing module lets users upload matrices for PVCu, aluminium, or timber products. Another popular option is using pre-loaded selling averages, giving businesses a head start with real-world data.
“Many firms want to price live but don’t want the headache of setup,” says Chris. “Our pre-configured price packs come with selling averages drawn from analysis of thousands of price points. Installers can easily tweak margins to suit their needs. It’s ideal for companies who want to hit the ground running and deliver a price there and then.”
To find out more about the platform and its benefits visit the main site www.tommytrinder.com.
WINDOWMAKER EXPANDS INTEGRATION OPTIONS WITH POWERFUL APIS AND WEBHOOKS
Windowmaker Software, a global leader in window and door manufacturing software, has announced major advances in its open system architecture, giving enterprises faster, more flexible integrations that drive productivity and innovation.
Clients can now access a wider range of documented APIs and Webhooks. The company has delivered integrations with Salesforce, HubSpot, Microsoft Dynamics, and Zoho, accelerating digital transformation for leading manufacturers across Europe, North America and Asia.
Unlike “plug-and-play” solutions that often fall short of real-world complexity, Windowmaker empowers customers— particularly those with multi-national operations—to build tailored, robust connections that align with their exact workflow requirements.
BUILT FOR ENTERPRISE:
FLEXIBLE INTEGRATION
ACROSS BORDERS AND TOOLS
Global manufacturers often require unique workflows, localised processes, and bespoke data flows. Windowmaker’s APIs and Webhooks help manufacturers solve the headache of siloed systems, adapting to complex, international workflows by integrating CRM systems and other key enterprise tools without costly re-coding.
“Instead of pretending one integration fits all, we provide the tools so clients can build
“Instead of pretending one integration fits all, we provide the tools so clients can build exactly what they need,”
exactly what they need,” said Alok Tayal, Chief Technology Officer at Windowmaker Software. “That’s real enterprise empowerment.”
• REST APIs: Securely connect with any external system, from CRMs to legacy ERPs for unified data.
• Webhooks: Get instant, automated updates for order tracking and CRM records with zero manual intervention.
• Your System, Your Way: Automate the processes that matter most to your business, on your terms.
AN
OPEN SYSTEM IN A WORLD OF CLOSED
PLATFORMS
While other providers lock you in, Windowmaker opens up: you choose your tools integrations, and timeline.
• Transparent Documentation: Full API specs available for customer and partner development.
• No Lock-In: Customers retain control of their integration strategy and vendor choices.
• Future-proofing: Custom integrations scale as business needs evolve.
This makes Windowmaker ideal for enterprise organisations managing multiple CRMs, ERPs, or quoting systems across geographies.
Beyond integration capabilities, Windowmaker brings deep technical advantages that address the complexity of modern window and door production:
• Multi-Material Support: Manage all materials (Aluminium, uPVC, wood, steel, composites and more) in one system, cutting complexity for global manufacturers.
• System-Agnostic Design: Compatible with a wide range of hardware, profiles, and configurations.
• Intelligent Configurator: With built-in error checking to prevent costly design errors before they happen in production.
Discover how Windowmaker accelerates digital transformation for window and door companies worldwide. Contact us to see our software in action.
ABOUT WINDOWMAKER SOFTWARE
Windowmaker Software has been developing advanced software solutions for the window and door industry for over 40 years. Sold to over 4,000 customers worldwide, Windowmaker provides flexible tools that support your entire process — from sales and survey to manufacturing, installation and delivery.
Production Software Technology (PST) is highlighting the power and practicality of ClientSync, a platform developed to streamline and simplify file synchronisation between businesses and their users. Built to compliment PST’s core software products, VS and vsHome, ClientSync enables fast, reliable and accurate file distribution across networks, ideal for companies who need precise control over file updates and access.
ClientSync allows users to push files directly to specific groups of licences, manage updates remotely and ensure every machine is always working with the most current data. Whether it’s pricing files or product specs
ClientSync eliminates the need for manual distribution and reduces the chance of errors.
One company already benefiting from ClientSync is Modplan. Wayne Curtis who has been using ClientSync alongside PST’s VS software shared: “Updating VS used to be time consuming. We have users spread across the factory and all had to be updated individually. Now with ClientSync, all files are stored in one central location and can be pushed out to every user at once. It’s made the update process far quicker and efficient”.
Key features of ClientSync:
• Tailored File Distribution – send files to selected user groups, removing the need for repetitive manual sharing.
• Remote Update and Override –ensure all devices are working from the same version of a file, with full control to update, replace or remove files remotely.
• Rapid System Setup – get any new devices ready instantly with automatic file transfer as soon as they connect to your network.
ClientSync is available now at £100 + VAT per network, per month and can be added to existing PST setups seamlessly.
For more information or to arrange a demonstration, contact PST on 0114 221 7070 or visit www.pstonline.co.uk.
SHEERLINE NOW OFFERS 1.4 DG U-VALUES ACROSS ALL PRODUCTS
Sheerline’s
Classic window range now offers U-values of 1.4 W/(m²K) with double glazing.
This is thanks to the addition of a selfadhesive glazing seal from Q-Lon, which offers ultra-low thermal transmittance and is hidden within the glazing chamber, underneath the glazed unit.
The update reflects Sheerline’s commitment to simplified compliance as Classic now offers the same double-glazing U-values as the Prestige range with 1.4 U-values.
As part of Sheerline’s commitment to transparency, an independently verified U-value report is available to download via the website for every product. Each report explains the test conditions that were set as part of the simulation and outlines the performance of the product when tested against those parameters.
Ben Hartshorn, Technical and Design Director, said: “This is a great update to be able to offer our customers. Not only do we offer straight forward compliance our fabricators can rely on, but we’re also saving them money. As our U-values are independently verified, our customers can use these reports instead of paying for a BFRC subscription to have them verified.”
To find out more about Sheerline’s honest U-values (backed up by evidence), visit the website here: https://www.sheerline.com/trust
KEYLITE LAUNCHES NEW WEBSITE WITH ENHANCED TOOLS FOR CONSTRUCTION PROFESSIONALS
Keylite Roof Windows (Keylite) has launched a new website, bringing faster access to technical resources, improved navigation, and a tailored user journey for construction professionals.
Split into two dedicated sections, the new site allows users to choose between the homeowner and professional pathways, ensuring the experience is relevant from the very first click.
For architects, housebuilders, merchants and contractors, the professional landing page provides direct access to everything needed for specifying and supplying Keylite products, including downloadable technical data, installation guides, BIM files, product certifications and trade literature.
With improved mobile performance, faster load speeds and a streamlined layout, professionals can find what they need quickly – whether they’re on site, in the office, or meeting with clients.
The full product offering is easy to navigate, with related items clearly grouped to simplify specification and ordering.
Meanwhile, the Help & Support section presents FAQs in searchable categories for faster problem-solving.
Ross Telford, Head of E-Commerce and Marketing at Keylite Roof Windows, said: “Our new website reflects Keylite’s commitment to supporting professionals at every stage, from design and specification through to supply and install. It’s faster, more intelligent, and built for the way today’s construction industry works.”
The new site is built to evolve with the needs of the industry by supporting future product launches, marketing activity, and region-specific content as Keylite expands its reach across the UK, Ireland and beyond.
Renowned for award-winning innovation, Keylite offers a complete range of highperformance roof windows, flashings, blinds and accessories that are trusted to meet regulations, simplify installation and deliver outstanding results.
To explore Keylite’s full product range and technical support tools, visit www.keyliteroofwindows.com.
Spot three differences. Fill in your answer and your contact details below and send your competition entry to: FAO: Christina Lazenby, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU or Email: christina@glassnews.co.uk. Entry deadline: 20/09/25.
ROOFING / EXTENSIONS
SHEERLINE LAUNCHES S3 – THE SMARTEST ROOF YET
Sheerline has officially launched the S3 architectural roof system, its new single pitch roof and a smarter take on the traditional leanto, which will be initially available direct from Sheerline Bespoke, Sheerline’s new product focussed division.
Having taken FIT Show by storm when it was unveiled, the S3 brings together contemporary styling, market-leading thermal performance, and rapid on-site assembly, making it the most advanced roof systems of its kind.
The S3 is the latest innovation in Sheerline’s S Series, engineered to simplify installations while delivering a modern architectural finish.
Fully thermally broken using Sheerline’s trusted Thermlock® technology, the S3 also features sleek 135mm deep and 50mm wide aluminium rafter bars and shallow rafter caps to create a clean, minimalist aesthetic.
Delivered in pre-configured kits with fewer components, the S3 significantly reduces installation time compared to a traditional lean-to system. It also includes clever features such as a factory-set pitch and a triple-lock wall plate for superior sealing and thermal efficiency.
The S3 also works seamlessly with Sheerline’s aluminium range of windows and doors to offer perfectly matched aluminium glazed extensions.
STARS ALIGN FOR THE WINNER OF SHEERLINE’S UGLY LANTERN COMPETITION
Sheerline Bespoke’s Commercial Director, Chris Cooke, said: “The S3 is of the moment and exactly what the market needs right now; it’s cleaner, more squared-off, and perfect for contemporary aluminium glazed extensions.
“The system works flawlessly with Sheerline’s aluminium windows and doors, and its versatility means it’s perfect for everything from glazed extensions to outdoor living structures.”
Chris Baron, Operations Director, added: “There’s nothing else like the S3 on the market. The thermal performance is incredible, around 230% better insulated than a traditional conservatory roof thanks to Thermlock®. Combine that with its modern looks and ease of installation, and we genuinely believe this system is going to change the game.”
Installers can also offer customers better ventilation with optional SheerVent® roof vents, while an integrated premium guttering system with concealed fixings and insulated eaves beam delivers a polished finish from top to bottom.
The S3 is available to pre-order now from Sheerline Bespoke – offering fabricators and installers a smarter, faster, and betterlooking alternative to the traditional.
To find out more about Sheerline Bespoke visit www.sheerlinebespoke.com.
“The system works flawlessly with Sheerline’s aluminium windows and doors, and its versatility means it’s perfect for everything from glazed extensions to outdoor living structures.”
Sheerline is delighted to announce Matt Bye of Broadland Windows & Conservatories, as the winner of its Ugly Lantern Competition. It provided an opportunity for those within the industry to share the ugliest lantern installations they could find, so they could be in with a chance of winning an S1 Roof Lantern.
Matt didn’t have to look too hard as the winning entry is installed in his home. He explained: “We moved into the house 5-6 years ago, and the lantern has been a bugbear ever since – it’s the wrong size with heavy sections, poorly installed, with blown sealed units, and it leaks – everything you don’t want from a lantern.”
“We moved into the house 5-6 years ago, and the lantern has been a bugbear ever since – it’s the wrong size with heavy sections, poorly installed, with blown sealed units, and it leaks – everything you don’t want from a lantern.”
"Many people find themselves in Matt’s situation where they inherit an ugly lantern or conservatory, which leads to people remodelling. We’re thrilled Matt has won the competition and the S1 has fixed the problem for him.”
As with all home renovation projects, Matt had ambitions to change the lantern, and although he’d been looking at the options available, he had already decided Sheerline’s awardwinning S1 was the right choice for him, particularly after attending the FIT Show.
As part of the Sheerline Bespoke stand, there was an S1 in Jet Black (RAL 9005) featuring striking Ultra Grey glass. Aside from the low profile and stylish, modern looks, being able to add intelligent ventilation was a real selling point for Matt, as he describes SheerVent® as “one of the best ventilation systems on the market.”
After hearing about the competition on Facebook, Matt decided to enter as he felt his lantern met the criteria perfectly. And although he had already seen the S1 at the FIT Show, it would be another few weeks before he found out he had won the competition.
When asked about his win, Matt said: “I’m really pleased. It’s perfect – it’s exactly what we wanted anyway, and as you can imagine, my wife is over the moon. When you work in the industry and you know what it’s capable of, you realise what a poor solution my ugly lantern really was.”
Chris Cooke, Sheerline Bespoke’s Commercial Director, commented: “Matt knows his lantern is very ugly! But it’s not his fault, many roof system companies use their standard conservatory components for their lanterns.”
“The issue is that a lantern is typically much smaller than a conservatory roof and so the components look out of proportion. Many people find themselves in Matt’s situation where they inherit an ugly lantern or conservatory, which leads to people remodelling. We’re thrilled Matt has won the competition and the S1 has fixed the problem for him,” he added.
To find out more about the award-winning S1, visit the website here: https://www.sheerline.com/product/s1-rooflantern-trade
L-R: Matt Bye - Chris Cooke
with unique replaceable glass unit
Aluminium FLAT GLASS
Fitted in minutes
PAS24:2020 Security as standard
Bespoke sizes up to 3m2
28mm double or 44mm triple glazed options
Replaceable glass unit
3 stock colour options: Grey matt, Black matt or White gloss.
Bespoke RAL or BS colours also available
Free site delivery*
TRIPLE GLAZING
THE FUTURE IS HERE - AND IT’S THINNER
Tony Palmer, Head of Sales at Edgetech, explores the evolution of triple glazing with thin triples – and how Super Spacer® is powering its future.
For years, triple glazing has been held up as the ultimate in thermal performance. With the ability to drastically reduce heat loss, boost comfort, and improve acoustic performance, it’s a natural fit for the energyconscious homes of the future.
But despite its proven benefits, widespread adoption in the UK has remained stubbornly slow, due to issues around cost, weight, and complexity.
That’s something we at Edgetech, and as part of the Quanex family, have been paying very close attention to for more than a decade.
When we hosted the original Triple Glazing Question back in 2014, we brought together the whole supply chain to debate whether triple glazing was the answer. At the time, many in the industry argued that cleverly engineered double-glazed units offered similar performance - without the manufacturing concerns of triple glazing and lack of availability for units and appropriate profiles.
That argument had merit back then. But fast forward to today, and the conversation has moved on.
Energy regulations are tightening. Consumers are more aware of environmental issues than ever before. And window and IGU manufacturers are under increasing pressure to deliver more with less.
Triple glazing is essential to futureproofing window systems against future thermal regulations and consumer demand and thin triples will bring in a new era of triple glazing, one that solves the problems that held it back in the past, while delivering all the performance it promises.
And right at the heart of this innovation is our market-leading flexible warm-edge technology Super Spacer®.
FROM CONCEPT TO GAME-CHANGER
Around eighteen months ago, Quanex approached leading machinery manufacturer Forel, whom we knew had the expertise having worked closely with them on numerous automated lines over the years, to partner on a project to use our Super Spacer® to encapsulate a central ultra-thin glass pane within a sealed unit - but do it with the precision, flexibility, and structural integrity that the product demands.
The result is a modified Forel High Speed Line, which was launched at Glassbuild 2024 and then presented to the UK market at FIT earlier this year, capable of producing thin triple units with a single outer seal, just like a double-glazed unit, while retaining the superior performance of a traditional triple, and at speeds comparable to the most efficient automated double-glazing production machinery.
And crucially, thin triples can often be used in existing 70mm systems, meaning system companies and fabricators don’t have to make any radical production and factory changes.
SUPER SPACER® - POWERING INNOVATION
At Edgetech, Super Spacer® has always been more than just a component, and part of a wider vision, one that sees warm edge technology not just keeping up with industry needs but driving them forward and we believed it could be key in unlocking thin triples.
It’s available in a wide-range of different cavity options, while its precision application method allows for the central pane to be assembled with sub-millimetre
accuracy, ensuring structural integrity and thermal performance.
Whether the centre pane is 1mm or 1.5mm we can provide a spacer which is fit for purpose with no restrictions.
As a business, Edgetech and Quanex have always been committed to continuous improvement, innovation, and helping our customers stay ahead of the curve. The development of thin triples is the latest example of that in action.
LOOKING AHEAD - A NEW CHAPTER FOR TRIPLE GLAZING
After hosting a roundtable debate on triple glazing in 2023, where the UK glass sector was ready for a shift to triple glazing, we were all set to host a second Triple Glazing Question event last year, particularly in light of the then-expected Future Homes Standard. Many of us anticipated the new standard would be a call to arms for higherperformance glazing to help improve the thermal efficiency of the substandard British housing stock.
Unfortunately, glazing was largely left out of the proposals, which instead focused on things like solar panels and heat pumps, and it was postponed.
But that doesn’t change the direction of travel. The need for more efficient sustainable building practises isn't going to go away, and demand for higherperforming, energy-efficient windows is only going to grow. And thin triples, powered by Super Spacer®, are a solution that’s ready today.
The first UK thin triple line is expected to be operational by the end of 2025, and we believe that marks the beginning of something big. Thin triples are where we see the industry heading and we are proud to be leading the way.
For more information, visit www.edgetechig.co.uk.
Tony Palmer
A NEW ERA FOR TRIPLE GLAZING
CHOOSE
THE WIDTH OF DOUBLE. THE POWER OF TRIPLE.
An ultra-thin centre pane is placed with sub-millimetre accuracy, using our leading flexible warm-edge spacer, allowing for the production of high-performance triple-glazed IGUs that are compatible with 70mm systems and require just one outer seal.
Thin triples, powered by Super Spacer®, deliver exceptional energy efficiency in a smarter, lighter package
U-VALUES AS LOW AS 0.7-0.9 W/(M 2 K)
DESIGNED TO FIT STANDARD 70MM FRAMES
MORE THAN 40% LIGHTER THAN TYPICAL TRIPLE GLAZING
ASK THE EXPERT MODULAR WINDOW
In this month’s ‘Ask the Expert’ feature, Glass News meets Gareth Burgess, Business Development Manager at Finstral UK, to discuss the unmatched versatility and exclusive innovations behind Finstral’s modular window systems.
GARETH BURGESS ON THE EXCLUSIVE INNOVATIONS OF FINSTRAL’S MODULAR WINDOW SYSTEMS
Gareth, Finstral talks extensively about modularity. Can you explain exactly what that means for your windows and doors?
Absolutely. Modularity at Finstral refers to the unique design flexibility we offer through our product range. Unlike traditional window systems, our customers aren’t restricted to a single material or aesthetic. They can combine different elements such as aluminium externally and timber internally, ceramic finishes or even unique glass and inlay options. This allows architects, homeowners and dealers an unprecedented level of design freedom.
Ceramic windows certainly sound distinctive. What sets these apart from typical window materials?
Ceramic windows are one of our standout innovations. We’re the only major European manufacturer offering ceramic surface options for windows in the UK. Ceramics provide a premium, highly durable finish that is resistant to scratches, weathering and
UV discolouration. Their aesthetic appeal is genuinely unique, offering deep, rich textures and tones that can’t be replicated by uPVC or aluminium alone. It truly elevates the visual quality of any building façade.
You also mentioned combining aluminium externally and timber internally. What advantages does this offer?
This is one of our most popular modular configurations because it merges the best qualities of two very distinct materials. Aluminium provides excellent weather resistance, minimal maintenance, and a sleek, contemporary external appearance. Internally, timber introduces natural warmth, elegance, and a premium, tactile feel that many homeowners desire. At Finstral, our timber profiles are purposefully crafted to be slimmer than traditional timber frames, offering elegance without the bulky appearance that’s common with traditional wooden windows.
Why are slim profiles such an important consideration in window design today?
It’s all about maximising daylight and views. Our slim timber profiles, like our aluminium and uPVC counterparts, offer narrower sightlines that allow larger glazing areas. This not only maximises natural light but significantly enhances interior spaces. More daylight directly translates into improved wellbeing and comfort indoors. It also supports contemporary architectural trends focused on minimalism and clean, elegant aesthetics.
How does Finstral ensure quality and consistency across such a broad, modular range?
Our strength is vertical integration. From raw material selection to extrusion, glass production, assembly, and installationFinstral controls every step internally. This allows us to guarantee unmatched quality across all configurations. It also enables continuous innovation, as we can rapidly prototype, test, and refine our products inhouse. Simply put, modularity doesn’t dilute quality; it enhances it.
You’ve mentioned inlays. Could you elaborate on how Finstral utilises these uniquely?
Certainly. Our inlays are exclusive to Finstral and exemplify our innovative modular approach. These customisable inserts can integrate seamlessly within window profiles, offering aesthetic touches
such as contrasting materials or decorative detailing that can’t be easily replicated elsewhere. Whether it’s metallic accents, textured ceramic inserts or even bespoke coloured finishes, these subtle touches dramatically elevate the design possibilities for architects and homeowners alike.
How do these modular innovations specifically benefit your trade partners and end-users?
For our trade partners, modularity means being able to differentiate their showrooms significantly from competitors. Our partners aren’t simply offering windows; they’re providing design solutions that align precisely with the evolving tastes of modern clients. For end-users, modularity translates into personalised windows and doors perfectly matched to their individual aesthetics and performance requirements. It’s no longer just functional; it’s genuinely personal.
Finally, Gareth, in your experience, what has been the market reaction to Finstral’s modular approach?
The reaction has been overwhelmingly positive. Architects and homeowners value originality and personalisation, and our modular systems perfectly cater to that demand. Our partners appreciate the higher margins and customer satisfaction that comes with offering genuinely unique, innovative products. Our continued growth in the UK market is a testament to how well this modular approach is resonating with both dealers and end-users alike.
Award-winning for its true authenticity, featuring the slimmest 35mm midrail, putty-line profiles, mechanical joints, deep cills, and a 1.2 W/m²k U-value – the Ultimate Rose sets the standard for conservation-grade sash windows.
SENIOR ANCHORS SUCCESS AT MANCHESTER’S NEW ISLAND DEVELOPMENT
Senior Architectural Systems has supplied a range of highperformance aluminium fenestration solutions for Island, a striking new commercial development located in the heart of Manchester’s St Peter’s Square.
Designed by architects Cartwright Pickard and delivered by main contractor Bowmer and Kirkland, the 10-storey building offers 100,000 sq ft of Grade A, net zero carbon office space and features a bold, contemporary aesthetic. While the curved and rolled curtain walling on the lower storeys was supplied and installed by Acorn Aluminium using bespoke insulated glazed units, Senior’s systems were used throughout the main elevations to deliver consistent performance and visual impact across the rest of the building envelope.
Senior’s thermally broken SF52 aluminium curtain wall system has been used throughout to create the large glazed elevations and maximise natural light. Offering enhanced thermal performance
and slim sightlines, the SF52 system was specified alongside Senior’s SPW600 aluminium windows and SPW501 commercial doors, with the full fenestration package fabricated and installed by Acorn Aluminium.
All systems were finished in an ultra-matt dark bronze powder coating to complement the design and meet the required performance standards. The Island is one of the first major projects in the UK to feature this new paint finish, which is a costeffective alternative to anodised aluminium
“The Island is one of the first major projects in the UK to feature this new paint finish, which is a costeffective alternative to anodised aluminium and which gives a more consistent finish, superior colour retention and enhanced durability.”
COASTAL GROUP LAUNCHES NEW SLIMLINE BACKPLATE HANDLES FOR MODERN DOORS
Coastal Group has announced the launch of two new slimline lever handles, designed specifically to meet the needs of fabricators, manufacturers, and installers of external aluminium, composite, and PVC doors.
At just 26mm wide, the 096 backplate is ideal for today’s slimmer aluminium profiles while delivering the strength, durability, and premium finish the Coastal brand is known for.
“We worked closely with our partners to ensure the new design not only looks exceptional but also offers solid cast levers, a highquality finish, and practical features that make life easier for installers.”
Available with a choice of angled mitre lever handle or ergonomic lever handle, the new range combines modern styling with marine-grade performance.
“We identified a clear gap in the market for a truly slimline, corrosion-resistant backplate that works with the latest door designs,” said Loren Jenner, Managing Director at Coastal Group. “The 096 delivers on that demand, giving fabricators and installers a stylish, high-performance option with the reassurance of our lifetime guarantee.”
Manufactured from solid 316 marine grade stainless steel – including the fixings – the 096 offers exceptional corrosion resistance, even in coastal environments.
“From the outset, our design brief was to create a slim backplate without compromising on strength or functionality,” explained Phil Walklett, Design & Engineering Manager at Coastal Group.
“We worked closely with our partners to ensure the new design not only looks exceptional but also offers solid cast levers, a high-quality finish, and practical features that make life easier for installers.”
Key features include a dual sprung mechanism for smooth, reliable operation, visible fixings for straightforward installation and an offset lever to prevent clashes on double doors.
The 096 backplate with angled mitre and ergonomic lever handles are part of Coastal’s premium BLU Collection and are backed by the company’s lifetime guarantee. Both styles are available now in a range of finishes.
For more information about the new range, visit www.coastal-group.com or call 01726 871 025.
and which gives a more consistent finish, superior colour retention and enhanced durability.
Working closely with Acorn Aluminium and the wider project team, Senior’s experienced technical advisors provided design support and guidance throughout the development, ensuring efficient integration of the fenestration systems within the building’s complex façade.
Developed by Henry Boot in partnership with the Greater Manchester Pension Fund, the £66 million scheme is one of the city’s most ambitious net zero carbon office projects. Boasting a range of environmental credentials, Island has been constructed in accordance with the UK Green Buildings Council net zero carbon buildings framework and has a BREEAM rating of ‘excellent’.
For more information, please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on LinkedIn, Instagram and Facebook.
A GREAT SASH WINDOW IS MORE THAN
A SUM OF ITS PARTS
True authenticity comes from a blend of heritage styling and modern performance.
Single features may grab attention, but a true heritage sash window is designed to ensure the seamless integration of all its parts.
Everything has to work together: slim overlapping putty-line profiles, a 35mm midrail, heritage chalk finishes, seamless ornate sash horns, true mechanical joints, deep cills and innovative balance chamber covers, to name but a few.
Add to that a 1.2 W/m2k u-value without specialist glass, and you have a true conservation-grade sash window with outstanding modern performance.
Only Roseview’s Ultimate Rose sash window delivers all this. Because it’s more than a sum of its parts.
COASTAL GROUP LAUNCHES CLASSIC COLLECTION
Coastal Group has launched the Classic Collection of lever door handles, bringing a new level of flexibility and finish for external door hardware.
The newly engineered range of interchangeable lever handles and backplates is designed to give door and window manufacturers, fabricators and installers more choice and greater ease of specification.
The Classic Collection includes two backplate options – 092 (slim with bevelled edges) and 095 (clean and traditional) – compatible with three distinct lever handle designs: the curved Opera, the paddle-inspired Regent, and the smooth, tapered Pera.
Each component in the range is fully interchangeable, offering unmatched flexibility to suit any setting, home or business.
And from a practical side, fixing points remain consistent with previous backplates, making it easy for manufacturers to upgrade without any disruption to their processes. All products are available in five premium finishes: Satin Stainless Steel, Polished Stainless Steel, PVD Satin Brass, PVD Polished Brass, and Matt Black Lacquer.
“This range was developed in response to feedback from fabricators and joiners who
wanted more choice without compromising on performance,” said Phil Walklett, Design and Engineering Manager at Coastal Group.
“We re-engineered the backplates to include a replaceable spring cassette and extended cylinder wall, then we focused on precision manufacturing to ensure consistency across all finishes. It’s designed to be as pleasing to use as it is to look at.”
Designed and built in the UK, the Classic Collection is CNC machined from 316 marine-grade stainless steel, ensuring durability, corrosion resistance and longterm performance, even in coastal and exposed environments.
Key features of the range include:
• Interchangeable levers and backplates –up to 30 combinations
• Universal fixings compatible with Coastal’s previous 090 and 095 plates
• Replaceable spring cassette for smooth, sprung operation
• Extended cylinder wall for enhanced water resistance and security
• Matching window handles available for a coordinated finish
• Supplied in new eco-friendly biodegradable packaging
“This range was developed in response to feedback from fabricators and joiners who wanted more choice without compromising on performance.”
“Our customers want hardware that performs in harsh environments, looks great across a range of styles, and is easy to fit,” says Loren Jenner, Managing Director of Coastal Group. “The Classic Collection delivers on all three. We’re proud to launch the new range and are already hearing positive feedback from the trade.”
The new range is compatible with multipoint locking systems and is ideal for premium residential and commercial projects.
Download the brochure or request a price list at coastal-group.com.
• Uncompromising Security – Independently certified to BSI TS007 2-star standards, rigorously tested to meet the demanding requirements of Sold Secure Silver status, and approved by Secured by Design
• Built to Endure – Stainless steel construction for lasting strength
• Effortless Style – A premium finish that stays beautiful for decades
• Peace of Mind – Backed by 25-year mechanical and surface finish guarantees
• Suited Design –
YORKSHIRE TRADE WINDOWS & ERA – A 27-YEAR
PARTNERSHIP BUILT ON QUALITY AND TRUST
Renowned window and door manufacturer
Yorkshire Trade Windows has always placed quality at the heart of its operations.
Since its inception, the Castleford based business has strived to maintain strong relationships with select suppliers, believing that consistency and trust are fundamental to delivering products of the standard they require.
Established in 1997, the company is now preparing to open a brand-new retail showroom which will showcase a range of products, including its latest composite door slab.
In an industry where product evolution is steady and continuous rather than fast paced and explosive, a new composite door slab represents a genuine leap forward from a door manufacturer and a major new product development milestone.
As a trusted supplier since the launch of Yorkshire Trade Windows, hardware and security solutions provider ERA has played its part in the development of this new product. The new door slab will feature a range of ERA hardware products including door bolts, locks and hinges, and the Fab&Fix perfectly matching decorative hardware.
Yorkshire Trade Windows is also looking to introduce ERA’s latest smart TouchKey technology – a secure versatile keyless entry and exit solution, that uses multi-level authentication. TouchKey combines traditional mechanical door hardware with world-renowned smarter technology, offering a new way to access a home without needing a key. Perfect for the latest generation of homeowners who want the freedom of choice, without compromising on security.
All these exciting developments highlight the ongoing commitment to quality and innovation from Yorkshire Trade Windows’ General Manager Neil Williamson and his team, underpinned by long-standing partnerships.
Neil said: “We’re a business focused on quality, and we are transparent about that with our customers.
“I believe it’s important to support suppliers and see them as a part of your business.
“With a long-term approach to supplier partnerships, you forge relationships, you know the products, and you build trust and loyalty from both sides.”
EXPANDING THE PARTNERSHIP: INNOVATION AND PRODUCT DEVELOPMENT
ERA has been a key supplier to Yorkshire Trade Windows since the beginning, providing high-performance security solutions for both windows and doors from its esteemed Fab&Fix range, including Nu Mail door letterplates, Connoisseur window handles and Monkey Tail window handles.
In the last two years, this partnership has expanded further with the introduction of ERA hardware across Yorkshire Trade Windows’ full product portfolio, with ERA now supplying more than 80% of Yorkshire Trade Windows’ hardware.
A significant recent development has been Yorkshire Trade Windows’ decision to replace its long-serving door bolt with ERA’s alternative, selecting it for its superior quality and performance after a detailed product search.
The company has also adopted ERA’s 3 Hook 4 Roller, 4 Hook and Passive locks for their PVCu and composite doors alongside the Fab&Fix Classic PVCu Door Hinge.
Neil Williamson highlights the importance of quality in product selection:
“As a manufacturer, we need to consider every element in isolation as well as part of a greater whole.
“We don’t compromise on our quality and every element must reflect that.”
Quality assurance is a critical part of Yorkshire Trade Windows’ operations, with its management systems and products rigorously tested and verified to a number of standards by the UK’s National Standards Body, BSI.
The company has also been awarded the prestigious BSI Kitemark™ for the fabrication of its Windows and Enhanced Security PVC and Composite Doors.
A RELATIONSHIP BUILT ON SERVICE AND SUPPORT
As part of their ongoing collaboration, Yorkshire Trade Windows has also benefited from ERA’s dedicated testing facilities.
Beyond the quality of the products themselves, Yorkshire Trade Windows values the strong working relationship it has built with ERA’s team, particularly with Technical Sales Manager Lisa Lund.
Having a single point of contact has streamlined the process and reinforced trust between the two businesses.
Neil said: “If we have an issue or a question, we speak to Lisa. It’s a very simple process and links back to the trust we have in ERA.
“Lisa has always found an answer for us, and it’s so important to work with a supplier who doesn’t just provide you with products, but knowledge and support.”
Lisa adds: “Customer service is first and foremost for me; it’s a key pillar of ERA’s business principles.
“We have such a strong product portfolio, but equally as important is the support we can offer customers – they need to have a seamless experience when doing business with us.
“Whether it’s technical support, product information or market advice, we are open and honest with our customers, which enables us to build strong relationships.”
LOOKING AHEAD: CONTINUED INNOVATION AND GROWTH
Alongside the new door slab launch, Yorkshire Trade Windows is continuing to evolve as it approaches three decades in business, with the upcoming showroom marking a major milestone in the company’s journey.
This new space will provide trade customers and consumers with an opportunity to experience the quality of Yorkshire Trade Windows’ products first-hand, while also showcasing its latest innovations in partnership with ERA.
The 27-year partnership between Yorkshire Trade Windows and ERA is a testament to the power of long-term supplier relationships. By prioritising quality, innovation, and service, both companies have benefited from mutual growth and success.
As they look to the future, Yorkshire Trade Windows and ERA remain committed to providing market-leading solutions that meet the highest standards of security and performance.
Reflecting on the future, Neil said: “We’ve been running for nearly 30 years, and we’re not going anywhere.”
COUNTRY-WIDE COVERAGE
Hardware supplier VBH has highlighted the importance of having local stock provision across Great Britain to help provide the best possible service.
The company, whose head office is in Gillingham, Kent, also has sites in East Kilbride and Swansea.
The importance of having local stocks across the country was first recognised back in 1990, when VBH opened its first satellite depot in Dundee. VBH advise that driving factors at the time included a recognition of the importance of the Scottish market and its potential for further growth. Local authority fabricators in particular were extremely busy at the time, and having local stock ensured continuity of supply and smoothed out any spikes in demand when additional hardware was required as a matter of extreme urgency.
“The teams in each site, and the Sales Managers working out of them, understand the requirements of the local area and are best placed to effectively manage them."
In time, the volume of business soon outstripped the capacity of the Dundee site, so VBH relocated to larger premises in East Kilbride, with its excellent transport links to major towns and cities. VBH East Kilbride also looks after VBH’s customers in Northern Ireland.
Fabricators in Wales and southwest England are served by VBH’s Swansea depot, and the rest of England is covered by the main warehouse and head office in Gillingham.
Richard Gyde, managing director at VBH says, “The teams in each site, and the Sales Managers working out of them, understand the requirements of the local area and are best placed to effectively manage them.
“The stock mix within each depot is tailored to the demands of the customers that it serves. For example, the demand for tilt & turn windows has always been higher in Scotland and Northern Ireland than it is in England and Wales, due to differing building regulations and housing stocks in those countries. Consequently,
“We’re extremely proud to have recorded an average monthly OTIF score of over 99.1% throughout 2025.”
the percentage of TBT hardware from our partners AGB and Roto has always been higher in VBH East Kilbride than in the other warehouses.”
All three sites operate their own delivery vehicles, so customers on the local delivery routes benefit from door-to-door delivery direct from VBH. Richard concludes, “A number of our largest customers are served by the East Kilbride and Swansea depots, and having a local presence and stockholding ensures that we can deliver world class customer service to them all.
“We’re extremely proud to have recorded an average monthly OTIF score of over 99.1% throughout 2025, and the service that the depots provide has contributed to that in no small way.”
Handles
That Make An Entrance
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Perfect for external doors with multipoint locks.
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FUTUREPROOFING FOR FAILSAFE FABRICATION
Jade might have recently completed a £4 million investment in new facilities – but that investment is not stopping there. Having moved its entire business and all its machinery from its Bayton Road site round the corner into its new 30,000 square foot factory, Jade is now focusing on an ongoing programme of machinery replacement to futureproof itself and its customers.
This move is a key part of the company’s strategy to provide a service to ensure window and door manufacturers the length and breadth of the UK have the continuous
support they need, when they need it, to manage their own production risks and issues.
“It’s safe to say that we have probably worked in one capacity or another with every uPVC fabricator, and a growing number of aluminium fabricators, across the UK; helping to solve a myriad of different manufacturing issues,” said Jade director Sean Mackey. “We occupy such a specialist, almost undefinable niche within the industry that we want to safeguard,
“The relationships we have are based on transparency and honesty – we are never afraid to ask the difficult questions or make brutal, but honest, appraisals. Our partners successes are our own successes, and we will do everything we can to help them achieve that!”
cementing our services for the next generation. It is for this reason that we are continuously investing in maintaining our own processes, equipment and facilities.”
As Sean and co-director Adam Jones explain their position, they point to two nine-year-old Toyota Hilux trucks sat out in the car park, both with well in excess of 140,000 miles on the clock. “We made a decision to hold off on buying the nice cars, preferring instead to invest in a new CNC lathe or milling machine instead!” smiled Sean. Which is exactly what has happened recently – £150,000 on a new Puma 2600Y II lathe (delivered in June), and £500,000 on two new XYZ 400 UMC machines and a Hydrafeed Robojob robot (to be delivered in October and November).
“We believe that the industry as a whole needs to also consistently improve its output both in terms of quality and efficiencies. By leading from the front and constantly re-investing, that overarching commitment to the highest standards will follow through the supply chain,” continued Adam.
Back at the start of 2025, Jade officially opened its new factory, laying out a
vision of how the company sat within the UK fenestration industry – working in partnership with systems companies and fabricators, and dedicated to services and products in support of the dynamic evolution of manufacturing solutions along the entirety of product life cycles. This includes:
• Future proofing existing manufacturing lines so that changes and developments can be seamlessly adopted.
• Continuously striving to improve manufacturing qualities and efficiencies. Working individually with customers to develop bespoke solutions for competitive advantage.
• Integrated dynamic R&D to keep technologies and product capabilities continuously at the forefront of the industry.
“This partnership approach is so crucial to achieving competitive edge for both us and our customers,” added Sean. “The most successful companies we have worked with over the years, are those who have incorporated Jade as part of their overall supply chain, rather than a simple provider of products. Yes, we design and supply tooling and machines, but only as part of an overall programme to improve manufacturing capacity, performance and efficiencies. The relationships we have are based on transparency and honesty – we are never afraid to ask the difficult questions or make brutal, but honest, appraisals. Our partners successes are our own successes, and we will do everything we can to help them achieve that!”
TFM STICKS TO ITS QUALITY MACHINING GUNS
In today’s challenging economic climate, every penny invested in production machinery needs to be justified. Consideration needs to be given to the quality of the finished product, fluctuations in demand, footprint size, running costs and potential downtime. Buying a machine can be akin to searching for the best flights online. The cheapest may seem initially the most attractive – but when you start to add on luggage, transport to the airport, parking, arrival times, random booking fees and taxes, there ends up being very little real differentiation.
This is exactly where Russ Evans was when looking for a solution to help him meet an increasing demand for his window products. Based in Narberth, Pembrokeshire, Trade Frame Manufacturers (TFM) supplies windows to installers across Wales. With current production levels topping 150 windows per week, managing director Russ was putting plans in place for
significant growth which included looking for new facilities. However it was crucial to find a solution that would also help him over the hump period when they were still operating out of his current facilities. That solution came in the form of Kombimatec’s AMC328 CNC machining centre – a machine that would allow TFM to achieve consistent, repeatable quality as throughput increased.
“We purchased a Kombimatec DGS450E electronic double mitre saw earlier in the year and were more than satisfied with the machine and with after sales,” said Russ Evans. “Indeed, we have
“Indeed, we have worked with David at Kombimatec for many years and it is the natural choice when needing more machinery. But this confidence comes on the back of our due diligence by scouring the market for alternative options. Yes, there are cheaper options available, but experience tells us that when you buy cheap, you end up buying twice.”
worked with David at Kombimatec for many years and it is the natural choice when needing more machinery. But this confidence comes on the back of our due diligence by scouring the market for alternative options. Yes, there are cheaper options available, but experience tells us that when you buy cheap, you end up buying twice.”
Through bitter experience, one fact Russ Evans always checks is whether the machinery supplier has an annual shut down. This was the case with a previous supplier, which caused TFM to lose nearly a month of production.
“We appreciate that David is at the end of the phone, and can more often than not sort out a technical issue with a simple call,” added Russ. “It is this level of service and reliability which helps makes an easy choice, even easier.”
Kombimatec has been supplying the industry with machinery for more than 40 years now, and has earned a reputation for being hands on, highly responsive, and possessing an understanding that comes as a result of close collaboration with its customer base.
“We’ve closely followed machinery buying trends over those decades,” commented Kombimatec’s managing director David Parsons. “And while the general landscape has changed and evolved, it’s safe to say that we have been a constant among all those changes. This constancy gives confidence – crucial when you consider the levels of investment needed to update and upgrade machinery. Our remit is to ensure we remain ahead of the curve when it comes to technical advances, but to temper that with our unwavering commitment to quality after sales.
“The solidity and quality of all our machinery is a given,” continued David. “Yes, they increase production rates, offer better quality finished products. But none of that helps if you don’t have immediate support to help resolve an issue or update machine programs. Our relationship with TFM is typical of the type of relationship we have across our client base – trusting, personal, long term.
Supplying machinery on the basis of price alone will never be a sound commercial decision – anecdotally we hear many stories of companies who may have saved a few grand on the purchase price, but the ensuing issues have cost them far more. We would much rather work in lockstep with our customers, metaphorically standing by their side at every stage of the production process to ensure that output is smooth and consistent.”
David Parsons and Russ Evans sealing the deal at FIT Show 2025
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WINNER
INVESTING TO SUPPORT A SUSTAINABLE SECTOR
For over 20 years, BFRC has been the leading provider of window and door energy rating certificates in the UK. In the last 18 months, the growing organisation has continued to expand its range of services to include testing and certification products.
Technical Director, Richard Bate explains more.
There is continued pressure on the fenestration industry to remain compliant and transparent. Whether this drive is through more stringent legislation, now and in the future, or the desire to show accountability, there is a refreshed commitment to trade ethically and ‘do the right thing’, and at BFRC, we understand how businesses need support. The sector is being reshaped and redefined as door, window and glass businesses work hard to ensure their products consistently meet the highest standards. Supporting our customers in their drive to achieve those standards is at the heart of everything the BFRC does, which is why we’ve been focussed on widening the scope of what we can offer in terms of testing and certification.
A BROADER SCOPE
As part of this commitment, we are delighted to announce we have now secured triple UKAS accreditation as a product certification provider (No. 20057) meaning we are now approved to certify the following product standards:
• EN 14351-1 System 1, Windows and External Doorsets.
• BS EN 1279 Insulated Glass Units.
• BS EN 12150 Toughened Glass.
This announcement is a positive step for BFRC, as being UKAS accredited in these three new areas will offer IGU manufacturers, glass processors, fabricators and installers more choice when it comes to accrediting their systems and meeting legislation.
With our long history of supporting the drive to raise and maintain standards to the highest level within the industry, UKAS
accreditation for these important product areas was the logical next step – and there’s still more to come.
OUR CUSTOMERS MATTER
One thing that is of fundamental importance to us as we drive forward with our ambitious plans, is that we do not lose sight of what motivates us – our customer service. It’s not uncommon to hear that a company is customer focused, but how much of that is lip service and how much is reality? As we grow and expand our services, it’s important to keep in mind what being ‘customer focused’ really looks like.
The foundation of the BFRC is our reputation for knowledge, experience and reliability; maintaining and building on this is key. We’re committed to exceeding the high standards our members and clients have come to expect. We’re moving
away from the traditional, transactional customer / supplier relationship, and growing our reputation as a collaborative partner, on hand when needed to make the process of testing and certification as smooth as possible. This latest achievement means we can now open up what we do to more businesses who want to work with a collaborative and professional partner who delivers reliable and professional service, backed up with comprehensive reporting, delivered in a timely manner.
Over the coming months, we look forward to working with businesses and giving them value for money when it comes to UKAS accredited testing and certification. We can save time and hassle across the whole process and will only deliver what the client needs. There is often confusion and misinformation about what is actually required when it comes to audits or legal
requirements for accreditation, something we’re determined to head off with a drive for more integrity.
Our aim is to become the UK’s most wideranging testing and certification provider for windows and doors. In addition, we will be working in collaboration with other testing partners across the UK to make a much smoother process for our clients, being able to offer complete solutions for their testing and certification needs. We can also offer R&D services to support product development and analytical services to provide greater depth of understanding of product performance. There is a growing pressure to deliver the designed performance in the installed product, and we want to work with the industry to ensure confidence that products will continue to perform throughout their product lifecycle. If you’re looking to refresh the way you do your UKAS accredited testing and certification get in touch with the BFRC today. Visit www.bfrc.org or email enquiries@bfrc.org.
“The sector is being reshaped and redefined as door, window and glass businesses work hard to ensure their products consistently meet the highest standards. Supporting our customers in their drive to achieve those standards is at the heart of everything the BFRC does, which is why we’ve been focussed on widening the scope of what we can offer in terms of testing and certification.”
Richard Bate
SELECTA LAUNCHES NEW PRODUCT VIDEOS
Nominated
finalists for Best Use of Video at NFA 2025, Selecta Systems, have launched another set of window and door videos / animations to their every growing customer base. Marketing Manager, Mark Walker, talks about how video and animation can transform the windows and doors market.
As consumer attention spans shrink and the need to stand out in the home improvement sector continues to be more significant, businesses are turning to one of the most powerful tools available: video and animation.
From product explainers to installation walkthroughs, companies across the UK are embracing video content as a way to inform, inspire, and convert potential customers. In an industry where trust, visual appeal, and understanding are key to decision-making, video offers unmatched advantages.
With the rise in popularity of video content on platforms such as TikTok, Instagram reels and Facebook stories, video and animation are capturing the attention of the audience much greater than long descriptive text. This is why Selecta have invested in another set of window and door animations, designed to demonstrate the benefits of our ADVANCE 70 window and door system.
MAKING THE COMPLEX SIMPLE
Modern PVCu windows and doors offer a host of technical benefits — thermal efficiency, soundproofing and multi-point security. However, certain features can be difficult to communicate through static images or written descriptions.
Animation allows us to peel back the layers of windows and doors, show them in situ and focus on the core benefits of which they bring to market. You can demonstrate how heat retention works or how our security locking systems function — all in a matter of seconds.
These animated insights help fabricators, installers and homeowners understand the value of products, enabling them to make more confident, informed purchasing decisions.
INSPIRING TRANSFORMATIONS THROUGH VISUAL STORYTELLING
Homeowners often struggle to envision how new windows or doors will transform the look and feel of their property. Video and animation content solves this problem by bringing real-world installations to life through dynamic visuals.
Our latest video shows off the versatility of our ADVANCE 70 window and door system. This is simply done by featuring the same style windows and doors in a traditional styled property before transitioning to a more modern styled home, where only the colour shade changes and completes the makeover.
Showcasing different frame styles and finishes, video and animation helps customers “see the difference” before they commit. For many, this emotional and visual connection is what turns a casual browser into a serious buyer.
DRIVING ENGAGEMENT AND CONVERSIONS
Statistics show that product pages featuring video see significantly higher engagement and conversion rates. According to a 2025 industry report by Home Improvement Insights, homeowners are 64% more likely to request a quote after watching a product video, compared to viewing images alone.
“Statistics show that product pages featuring video see significantly higher engagement and conversion rates. According to a 2025 industry report by Home Improvement Insights, homeowners are 64% more likely to request a quote after watching a product video, compared to viewing images alone.”
With attention spans shorter than ever, video is also ideal for capturing interest quickly — especially on mobile devices and social media platforms. Video captures attention more effectively than text or static images and users are more likely to spend time watching a video than reading a description.
Whether it’s a 30-second Instagram Reel or a full-length product explainer on your website, video gives you the flexibility to connect with a customer during their buying journey. Also, videos are more likely to be shared on social media and increase dwell time. Google rewards pages where users stay longer, improving search rankings.
BUILDING TRUST AND PROFESSIONALISM
In a sector where reputation is everything, video content also plays a crucial role in building trust. Professional videos and animated explainers help establish credibility and highlight the companies and brand’s commitment to quality.
Showcasing products, their benefits and features clearly and concisely, gives people confidence in the product itself.
MULTI-PURPOSE, LONG-TERM VALUE
Another advantage? Versatility. A wellcrafted video or animation can be used across multiple platforms — from websites, social media channels, online ads, trade shows, email campaigns and showroom screens. The latest video can be either used in full or split into individual, smaller product videos – for quick reels or story use! We see video and animation as an effective content investment with real long-term marketing value. All of our animations and videos can be personalised and branded for our customers, which are consistent in tone. This includes catchy and bespoke music tracks that accompany the product and compliment the animations style for stronger brand personality.
Scan the QR code to watch our latest video and make sure you watch it with the sound on!
CONSERVATORY OUTLET
RAISES OVER £50,000 FOR UK CAUSES
Conservatory Outlet has reached a major fundraising milestone, surpassing £50,000 raised for charitable causes through a series of events, initiatives, and team challenges.
The latest effort - a successful completion of the Welsh 3000s by members of the Conservatory Outlet team and its Network of Premium Retailers - pushed the total beyond the landmark figure.
After completing the National Three Peaks in 2023 and the ‘24 in 24 in 2024’, this year’s charitable challenge saw the group tackle all 15 mountains in Wales over 3,000ft in what is considered one of the most difficult walking routes in the UK.
In total, 16 participants (and one dog) completed the challenge. And it wasn’t easy. Whilst the rest of the UK bathed in the early summer sun, the peaks of Eryri National Park were buffeted with 50mph winds and, in some instances, horizontal rain. Despite the conditions, the ground ploughed on and completed the 24-mile stretch.
“We wanted to repeat the success of our previous charity walks,” explains Conservatory Outlet’s CEO, Greg Kane. “The Welsh 3000s were undoubtedly our toughest and most rewarding yet. The route was tricky as it included several sections that required us to scramble. The conditions weren’t the best, but the pretty horrendous conditions made it that bit sweeter when we crossed the finishing line after hours on our feet.”
“Together, we dug deep and completed it as a group. Events such as this really do showcase what sets us apart and what makes the Network incredibly special.”
The money raised during the hike was donated to Age UK, which follows similar donations to Macmillan Cancer Support and Mind after previous hiking challenges.
In addition to significant, Network-wide events such as the Welsh 3000s, Conservatory Outlet has also been incredibly proactive in the Wakefield and broader West Yorkshire communities
This year alone, the fabricator has made substantial donations to local food banks, and has invested in several grassroots sports teams in the region.
“Hitting this fundraising milestone is a fantastic achievement for all involved,” Greg adds.
“We’re delighted to be working with so many outstanding charities and organisations that make a real difference to people’s lives.”
NEW LIFT & SLIDE HARDWARE SYSTEM FROM
VBH
Hardware supplier VBH has introduced an exciting new hardware system to suit Sheerline Prestige aluminium lift and slide patio doors.
greenteQ ClearLIFT Slim has been developed with Italian hardware expert AGB and is described by VBH as ‘the ideal hardware for slimline lift and slide patio doors.’
It accommodates sliding sashes weighing up to 250kg as standard, with the option to increase capacity to 400kg with the addition of just one item.
ClearLIFT Slim allows the creation of sliding panels measuring up to 3.6m wide and 2.75m high, designed to flood any room with natural light.
Security is provided by two sturdy hook bolts, with the option to add additional hooks in the middle and at the top of the door if required
The hooks retract into the sash when the door is open, and the striker plates are flush to the frame. This provides a neat finish to the door and eliminates the risk of items snagging on any projections into the opening.
Further optional extras include a ventilation position, the Auto-Brake Closing Damper that gently slows the sliding sash down as it approaches the frame and the Opening Damper that provides a controlled opening of the door.
Optional Assisted Operation Kits make both the lifting and dropping operations even easier for the user.
Marketing Manager at VBH, Gary Gleeson, says “We’re very excited about the development of ClearLIFT Slim. It’s easy to use and is built to last, as demonstrated by successful testing to 25,000 opening cycles and a top grade 5 under BS EN1670 for corrosion protection.
“In fact, many components are protected by AGB’s excellent Activeage surface protection treatment, which has achieved 2000 hours in a neutral salt spray test.”
The first major ClearLIFT Slim installation has been carried out by BSW Window Solutions of Peterborough, who installed 96 sets in a new ‘landmark’ apartment development in west London.
Gary concludes, “A Sheerline Prestige door is a high quality product that deserves the best hardware. ClearLIFT Slim is the ideal choice, as it provides effortless operation and a host of optional features. Style, performance and operation are perfectly matched.”
To find out more about the greenteQ ClearLIFT Slim system, or any other hardware in the VBH range, contact the company on 01634 263263 or via email at sales@vbhgb.com.
UK & IRELAND COLOUR TRENDS FOR 2025 SO FAR
The latest industry data in the UK and Ireland has shown some interesting insights into the colour landscape for 2025.
RENOLIT have supplied 93 different colours into the market year-todate 2025, marking a slight increase from the 90 colours sold at this stage last year. While this variety in colours would typically indicate a highly segmented market, it is in fact the opposite. The top 10 colours now account for 90% of total market demand, underscoring the continued dominance of a select group of foils.
Within the top 10 finishes only two woodgrains appear, highlighting a continuing shift toward clean, uniform finishes. Overall, solid colours now account for over 80% of the market demand.
Agate Grey is a standout story in 2025. Once a mid-tier contender, it has increased in popularity to become the sixth most popular colour, surpassing long-time favourites such as Golden Oak. Its rise aligns with broader industry preferences toward neutral, contemporary aesthetics. But there are signs of changes in demand for colour and surface texture to indicate shifts are beginning to occur, when typically demand has been dominated by the same colour palette for extended periods of time.
RENOLIT EXOFOL PX Ulti-Matt has seen a 39% yearon-year increase with Black and Sage particularly strong performers. Meanwhile RENOLIT EXOFOL PFX SuperMatt woodgrains has recorded a remarkable +234% growth. This rise of next-generation finishes suggests consumer appetite for improved aesthetics is stronger than ever.
Should demand continue to become increasingly designdriven, industry stakeholders will need to keep a close eye on emerging favourites and invest in flexibility and speedto-market to stay competitive.
RENOLIT’s ability to respond to changing demands positions the company, and the industry, well for continued success in the second half of 2025 and beyond.
This trend suggests growing consumer appetite for contemporary, modern tones with minimalist appeal.
The subtle shifts in colour preferences and variations in surface finish suggest emerging trends within the exterior market, which has traditionally been dominated by a consistent colour palette for prolonged periods. RENOLIT’s capability to adapt promptly to evolving demands with precision and diversity strategically positions the company, and the industry, for sustained success in the latter half of 2025 and beyond.
For further information please contact RENOLIT UK Ltd (renolit.uk@renolit.com) or call 01670 718222.
REGAL HARDWARE KNURLED:
TOP FINISHES TAKE AN INTERESTING TURN
Six months ago, favourite fenestration hardware provider, Window Ware, reported on the exciting emergence of Antique Bronze as a rising star in the Regal Hardware colour finish. With the mid-year mark well behind us, it’s time to revisit the world of premium hardware, particularly with the newest addition to the Regal Hardware range: the Knurled collection, launched with much anticipation in February.
This distinctive collection, with its tactile, textured industrial finish,
“Antique Bronze has really exceeded all expectations, echoing the broader trend we identified earlier in the year.”
was an instant hit. Window Ware’s Product Manager, Rob Vaughan, confirms that Regal Knurled window handles flew off the shelves. However, the initial sales figures threw up some intriguing results, challenging their prelaunch expectations.
A KNURLED REVELATION IN WINDOW HANDLES
Since their February launch, the overall sales breakdown for Regal Hardware’s Knurled window handles reveals a fascinating picture – See Figure 1.
"We had anticipated Gun Metal to be a strong contender, and perennial favourite, PVD Black to top the charts as usual," notes Rob Vaughan. "However, Antique
Bronze has really exceeded all expectations, echoing the broader trend we identified earlier in the year." Indeed, Antique Bronze proved to be the dark horse, mirroring its impressive performance across the wider Regal range.
According to the monthly sales breakdown for Knurled window handles, the demand for the new range has been consistently strong. Following a robust start in February, sales grew by over 450% in March and April, maintaining a high level before more than doubling in June, indicating growing popularity.
growth from February into March, with an impressive jump of nearly 287% between March and April, leading to a complete sell-out by May. However, once stock was replenished in June, a significant rebound firmly re-established its top position and underscored its immense popularity.
DOOR HANDLES: A DIFFERENT RHYTHM
The colour breakdown for Knurled door handle sales shows a slightly more "normalised" trend, though still with some surprises –See Figure 2.
PVD Black has taken the lead, aligning more closely with initial expectations for a contemporary, strong finish. Its popularity could well be bolstered by the current demand for Art Deco heritage steel-look doors, which are often specified in black. Antique Bronze maintains a robust second place, reinforcing its overall popularity within the Regal Hardware collection.
Rob Vaughan explains, "Regal Knurled door handles have shown strong sales, though their pattern differs from window handles. This is largely because they're a lower-volume product, as most properties simply have fewer doors than windows."
LOOKING AHEAD
The Regal Hardware Knurled collection has undeniably made a significant impact since its
Rob Vaughan
“Regal Knurled door handles have shown strong sales, though their pattern differs from window handles. This is largely because they’re a lowervolume product, as most properties simply have fewer doors than windows.”
launch, proving that the demand for sophisticated and designled hardware is strong. The unexpected triumph of Antique Bronze in window handles, alongside the strong performance of PVD Black in door handles, provides valuable insights into ever-evolving customer preferences.
As Window Ware continues to monitor these trends, one thing is clear: the Regal Hardware Knurled collection is set to remain a sought-after choice for those looking to add a touch of refined elegance and unique appeal to their projects.
For more information, call 01234 242724, email sales@windowware.co.uk, or visit www.windowware.co.uk.
CONSERVATORY OUTLET LAUNCHES EXCLUSIVE RETAIL SALES PROCESS IN SIX-FIGURE INVESTMENT
Conservatory Outlet has pioneered an exclusive new retail sales process for its Network of Premium Retailers, launched as part of a substantial six-figure investment into training and development.
Kicking off the long-term programme with its Forté Door collection, the first in a series of national roadshow events, the sessions combine an elite consultative sales process with digital assets and comprehensive sample kits designed to offer a more immersive experience for the homeowner.
Developed and delivered collaboratively by Conservatory Outlet’s in-house team alongside
a renowned sales coach from the industry, the sessions combine technical product training with structured, psychology-based sales coaching.
The goal is simple: to arm sales consultants with the knowledge, confidence and tools they need to position Forté doors effectively, overcome objections, and ultimately convert more customer enquiries into confirmed orders.
The combination of tools and techniques really brings to life the features and benefits of its products and helps the homeowner to understand how they could enrich their home.
The coaching programme, along with a range of physical samples and digital assets, is being offered free of charge to Conservatory Outlet’s customers as part of a longterm investment. This significant commitment will upskill sales professionals from across the UK and accompanies the release of
new materials, tailored one-to-one sessions, and physical sample kits to support the sales process.
The rollout began with a launch event for its retail partners in Yorkshire before heading over the Pennines for further sessions in Lancashire and Cumbria.
More events will be delivered across the UK in the coming months, with the business aiming to engage more than 200 individuals by the end of the year.
“We know that great products alone don’t guarantee strong sales,” said Greg Kane, CEO at Conservatory Outlet.
“Our exclusively designed sales process is all about giving our Premium Retailers the edge in a competitive field. We’re committed to equipping our customers with a deep psychological understanding of buying behaviours and the confidence to explore a customer’s needs, then introducing how
our collection of products might address their requirements.
“This is the first in a series of tailored training programmes that will include our other exclusive product ranges, the Extreme, Envisage and Eclipse collections.”
The Forté Collection, known for its outstanding security, thermal efficiency and range of traditional and contemporary designs, has been a key part of the Conservatory Outlet portfolio since its launch in 2023.
Since being brought to market, the Forté collection has been expanded on with the addition of several new door designs, on-trend colour finishes and new hardware options. The versatility and variety of the range have been a huge hit with both retailers and the public alike, with sales of the door rising by 19% year-on-year.
During the training, consultants are guided through the door’s construction, performance
credentials, and hardware options – before exploring proven techniques to pitch those features effectively in a customer setting.
Early feedback has been very positive.
“The training was fantastic,” said Jo-Ann Bowles, Sales Director at West Yorkshire Windows.
“The team received a great deal of practical and actionable information. With the day being split between product knowledge and sales coaching, there’s something for everyone.
“Having a great product to sell helps, which the Forté is. But having that backed up with enhanced training and tailored sales coaching is a massive benefit to both our salespeople and to us as a business.
“I can’t thank Greg and the team at Conservatory Outlet enough for organising this training event, and we’re looking forward to follow-up sessions in the coming months.”
With additional sessions already planned, the launch clearly demonstrates Conservatory Outlet’s commitment to prioritising customer support and sales enablement at the heart of its retail partnership model.
“Our exclusively designed sales process is all about giving our Premium Retailers the edge in a competitive field. We’re committed to equipping our customers with a deep psychological understanding of buying behaviours and the confidence to explore a customer’s needs, then introducing how our collection of products might address their requirements.”
Karen Clough (Conservatory Outlet’s Group Marketing Director) and Nikki Lewis (Conservatory Outlet’s Marketing Manager) at one of Conservatory Outlet’s first Forté training events. The national product and sales roadshow aims to upskill 200 salespeople across the fabricator’s retail Network.
GLASSCRAFT LAUNCHES NEW WEBSITE TO ENHANCE CUSTOMER EXPERIENCE
Glasscraft, one of the UK’s leading manufacturers of sealed glass units, has officially launched its newly redesigned website — an upgrade that brings practical innovation to the forefront for trade professionals across the UK.
Now live at www.glasscraftglass.com, the site reflects Glasscraft’s commitment to quality, clarity, and customer-first service. Designed with usability in mind, the clean, modern interface showcases real photography of the Glasscraft team at work while providing a suite of everyday tools to help customers with specifications, quotes and also assist them in managing their orders faster.
“At its core, this website is built for the people who use it,” said Bob Norris, Managing Director at Glasscraft. “We’ve created something that works as hard as our customers do, and that means delivering practical, time saving tools that make the day-to-day easier.”
Among the new features is QuickQuote, an online quoting
tool that allows builders and installers to get a guide price of our Hytherm product range in just a few clicks. Hytherm itself is a major addition. The new range includes eight pre-specified sealed unit options designed to simplify glass selection across common performance requirements —
including thermal insulation, solar control, acoustic comfort, and added security. Each unit is supported by clear product documentation, downloadable guides, and an easy-to-understand comparison matrix, helping users choose the right glass for each application.
Hytherm is all about removing the guesswork from specification,” added Bob. “Whether you're an installer on-site or part of a sales team guiding homeowners through their options, Hytherm simplifies the process for everyone.”
Another highlight of the new site is the Glasscraft Order Tracker; a tool that gives customers instant visibility into their order’s production and delivery status. Designed to reduce the need for phone calls and follow ups, it puts order information
Bob Norris
at users’ fingertips, improving transparency and saving time. Together, these new features represent more than just a digital upgrade, they reinforce Glasscraft’s commitment to supporting both new and longstanding customers with added value, better information, and smart tools that work on their schedule.
“This is the next step in our promise to deliver more than just glass,” said Bob. “We’re giving our customers tools that they can use every day, to work faster, spec smarter, and buy with confidence.”
“We’re giving our customers tools that they can use every day, to work faster, spec smarter, and buy with confidence.”
FIRE DOOR JOURNAL
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LINIAR EXPANDS GAMECHANGING PVCU THERMAL REINFORCEMENTS RANGE
Market-leading PVCu systems house Liniar is once again paving the way for sustainable construction with the latest addition to its pioneering PVCu Thermal Reinforcements range.
THERMAL REINFORCEMENTS
to enhance the range follows impressive market uptake since its initial rollout and underscores Liniar’s ongoing commitment to delivering high-performance, futureready solutions for fabricators, installers and specifiers alike.”
Made using recycled material, Liniar’s PVCu Thermal Reinforcements 1, 2 and 3 are a sustainable, highly cost-effect alternative to steel reinforcement.
A SUSTAINABLE STEEL ALTERNATIVE
Design and Fabrication Director, Daryl Fradley (Daz), explains, “The decision
Designed for use in the 70mm window and door systems, LTR001, LTR002 and LTR003 have been thoroughly tested to British Standards Institution (BSI) requirements, achieving PAS24 enhanced security and BS6375 certification for air, water tightness and wind loading.
Designed as a sustainable and costeffective alternative to traditional steel reinforcements, Liniar’s advanced PVCu Thermal Reinforcements are playing a key
role in supporting the shift towards more environmentally responsible construction methods.
Daz continues, “We developed the range with performance, sustainability and practicality in mind. Our PVCu Thermal Reinforcements are manufactured using recycled materials and are themselves fully recyclable at the end of their lifespan. The system can be used to reinforce both window and door frames - including transoms – and achieves the same reinforcement requirements as steel.”
PVCu reinforcements deliver the same reinforcement properties as steel with a host of additional benefits:
• Significant savings compared to steel alternatives
From the range’s inception, the real challenge lay in replicating the strength and resilience of steel using a polymerbased product. That goal has been emphatically achieved - the PVCu reinforcements have undergone rigorous third-party testing by UKAS-accredited bodies and have been certified to BSI standards BS 6375 parts 1, 2 and 3, as well as PAS 24. The result is a product that matches steel for performance in critical areas such as structural integrity, screw retention and security while offering a host of additional benefits.
• Enhanced energy performance
• Much more efficient, cleaner, easier, and quieter fabrication
• No steel specific sawing equipment required, plus reduced wear on machinery consumables
• Safer, easier handling (no sharp, burred edges)
ENHANCED THERMAL PERFORMANCE AND EFFICIENCIES
• More installer-friendly frames
“It’s not just about matching steel it’s about improving on it. Liniar’s PVCu solution offers enhanced thermal performance, delivering tangible energy-efficiency gains in final installations. Fabricators also benefit from considerable cost savings and a cleaner, more streamlined manufacturing process. Unlike steel, the PVCu reinforcements don’t require specialist cutting equipment and result in less wear and tear on consumables,” explains Daz.
• Comparable screw retention properties to steel with less force required when drilling
• Fully BSI tested to BS 6375 Parts 1, 2, 3 and PAS 24
“Manufacturing operatives will also appreciate the ease of handling, without sharp or burred edges, the risk of injury during fabrication is greatly reduced. While installers will find the finished frames much easier to drill as PVCu requires less force than steel.”
INVESTING IN FUTURE DEVELOPMENT
All thermal reinforcement components are included in the latest update of the Liniar Fabrication Manual, which can be download from the Vault section of Liniar Connect. Please contact your software provider for updates.
Liniar’s continued investment in its reinforcement range reflects the brand’s broader strategy to provide efficient, and sustainable solutions that don’t compromise
on quality, performance or regulatory compliance.
With a proven track record of in-the-field performance over the past two years, and growing demand across the sector, Liniar’s PVCu Thermal reinforcements range is set to further bolster the company’s position at the forefront of the PVCu systems market.
For more information contact sales@liniar.co.uk.
“We developed the range with performance, sustainability and practicality in mind. Our PVCu Thermal Reinforcements are manufactured using recycled materials and are themselves fully recyclable at the end of their lifespan. The system can be used to reinforce both window and door frames - including transoms – and achieves the same reinforcement requirements as steel.”
Daryl Fradley, Liniar Design & Fabrication Director
EDGETECH PARTNERSHIP KEY TO INNOVATIVE THIN TRIPLE SOLUTION
Warm edge pioneer Edgetech, a Quanex company, has played a major part in the thin triple solution that is set to revolutionise triple glazing.
Edgetech partnered with leading machinery manufacturer Forel to deliver the step forward in energy-efficient glazing: a fully automated production line for thin triples –ultra-thin, triple-glazed insulating glass units that offer the performance of conventional triple glazed units without the weight, cost, and complexity.
And at the heart of the innovation is Edgetech’s market-leading flexible warm-edge Super Spacer®.
Eighteen months ago, Quanex approached Forel in Italy to work together on the encapsulation of a central thin pane of glass within a sealed unit, with the flexibility and precision of Super Spacer® allowing for the central pane to be assembled with sub-millimetre accuracy,
ensuring structural integrity and thermal performance regardless of whether the centre pane is as thin as 1 mm.
This will allow IGU manufacturers to produce a triple glazed unit with a single outer seal, as in a double-glazed unit, rather
than the traditional double sealing process.
“This is where we see the industry heading,” said Tony Palmer, Head of Sales at Edgetech. “Triple glazing is essential to futureproofing window systems against future thermal regulations and
consumer demand. But until now, its widespread adoption in the UK has been held back.
“We believed the flexibility of Super Spacer® could be key in unlocking thin triples. As manufacturers of Super Spacer® we can provide a spacer that is fit for purpose for different cavities, whether the central pane is 1mm or 1.5mm –there aren’t any restrictions. We approached Forel because we knew they had the expertise to help make it happen, and it’s been incredibly exciting to work with them on this.”
The modified Forel High Speed Line, which was launched at Glassbuild 2024 and then presented to the UK market at the 2025 FIT Show following its G24 Award for Machinery Innovation, enables production of thin triples for high performance triple glazed units compatible with existing 70mm window systems so
fabricators and installers don't need to change how they operate.
Brian McDonald, CEO of Forel UK & Ireland, explained the decision to partner with Edgetech: “We’ve worked closely with Edgetech on numerous lines over the years, so we were delighted when they asked us to work with them on this. As a brand Edgetech have always led the way in innovation and together we’ve been able to bring a solution to market that could remove the final barriers to triple glazing adoption in the UK.”
With the first UK thin triple line expected to be operational by the end of 2025, the partnership between Edgetech and Forel marks a pivotal moment in delivering lighter, high-performance, and production-friendly triple-glazed IGUs.
For more information, visit www.edgetechig.co.uk.
NEW BUILD HOMES
RESIDENCE 7 WINDOWS TRANSFORM
FARMHOUSE-INSPIRED
NEW-BUILD
HOMES IN LEICESTERSHIRE
A beautiful selection of new-build properties in Austrey, lying mid-way between Tamworth in Staffordshire and Ashby-de-la-Zouch in Leicestershire, have been elevated with the installation of Residence 7 windows in Painswick and Corse Lawn colourways.
Expertly installed by Swadlincote Window Company Ltd, this installation contained 78 windows in total, with the configuration featuring side openers throughout. The choice of The Residence Collection windows brings classic country elegance and premium performance to this traditionally styled, farmhouse-inspired development.
Working in partnership with Lychgate Homes and architectural designers David Granger Architectural Design Ltd, the Austrey Fields project required careful consideration to ensure the windows complemented the rural setting, all while delivering the modern comfort and efficiency expected in a new home. The development itself has been thoroughly designed to fit seamlessly into its surroundings, so the choice of The Residence Collection’s R7 system was therefore a natural fit for both aesthetic and performance reasons.
Manufactured using welded joints, the windows feature 6.4 laminated, planitherm glazing with argon - a specification selected for energy efficiency, acoustic control and enhanced security. The developer also selected beautiful chrome inline handles in order to add a contemporary yet refined finishing touch.
The colours were chosen to create harmony with the style of the rest of the exterior of the homes, as well as contrast each other on the wider development. The Residence 7 windows in Painswickand Corse Lawn on the exterior, paired with a
“R7 was deemed the best choice for all of the new properties due to the sleek design and the fact they are flush externally and internally. They are delighted with the finished result, as are we!”
Chalk White interior, deliver a beautifully balanced aesthetic that captures both character and charm.
Painswick, installed on three of the properties, has a soft grey-green hue which echoes the timeless elegance of rural surroundings, and has quickly become one of the most sought-after finishes for the R7 collection. Corse Lawn, installed on the final four, is a darker palette filled with undertones of green, brown and grey which effortlessly creates a classic 19th century feel. The colour choices contrast one another on the development, creating a striking and interesting look throughout. On the inside of each property, the selection of clean, fresh Chalk White will complement any interior palette effortlessly.
Natasha Vandaele at Swadlincote Window Company Ltd, explained: “The whole development at Austrey Fields has been carefully thought out to fit seamlessly into this lovely village setting - so ensuring that the windows were in keeping with that was really important. We regularly work with Lychgate Homes, and they contacted us as they were looking for flush windows to tie in with the contemporary
aesthetic of the development. R7 was deemed the best choice for all of the new properties due to the sleek design and the fact they are flush externally and internally. They are delighted with the finished result, as are we!”
Jo Trotman, Marketing Manager at The Residence Collection, added: "This is another stunning example of how the R7 system can elevate both heritage restorations and new-build properties alike. The combination of classic styling, high-performance glazing and meticulous detailing ensures the homes look timeless, while offering everyday comfort and security once the homeowners move in. We have enjoyed working closely with the team at the Swadlincote Window Company on this installation and are delighted that they are so thrilled with the end result.”
To find out more about The Residence Collection’s R7 collection, please visit: https://www.residencecollection.co.uk/collections/r7/
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Celebrity Features; Expert Articles and Advice Columns
We’ve featured TV legend Kevin McCloud, gardening gurus’ David Domoney and Huw Richards as well as a double act from George Clarke & Max McCurdo, not to mention interior designer to the stars Kelly Hoppen and master of the home makeover Georgina Burnett and Laurence Llewelyn Bowen! To mention a few!
Every Edition contains expert advice from people within the fenestration and surrounding industries, to ensure our readers are not only entertained but also kept informed of subjects such as planning permissions, building regulations and the latest trends and style.
WINNING BUSINESS IN PERSON: THE LOST ART OF SHOWING UP
Andrew Scott, MD of Purplex Marketing, explains why faceto-face selling still opens doors and how traditional sales tactics remain essential in a digital world.
Is the age of the travelling sales rep dead? Some of us (and in the digital age, it really is just some of us) will recall the days of the salesman in his Ford Sierra, a half-eaten service station pasty gently easing past its ‘best-before’ date on the passenger seat as our man wrestles with a battered UK atlas and a bout of chronic road-weariness.
The arrival of email and virtual meet-ups meant there was less need for salespeople to be out and about. What was the point of travelling from Bristol to Aberdeen in the hope of clinching a sale, and taking three days to do it, when the same negotiations could be held via the web in a matter of minutes? Companies with one eye on costs quickly grounded their sales staff, saving a fortune in pool cars, budget hotels and yes, service station cuisine. And so began the death of the salesman. Or did it?
In the early days of Purplex, I was constantly out on the road, talking up our consultancy (and later) marketing services to anyone who’d listen. I spent days and weeks flogging my old BMW along the highways and byways of the UK and, slowly but surely, I began to pull in work and build my business.
There’s an old saying that 80 per cent of success in any field is simply showing up. In business, I’ve found it’s more like 100 per cent. Being present, in person, is often the single most important thing you can do to win new customers and build lasting relationships.
“There’s an old saying that 80 per cent of success in any field is simply showing up. In business, I’ve found it’s more like 100 per cent. Being present, in person, is often the single most important thing you can do to win new customers and build lasting relationships.”
It’s a simple idea, but one that’s been neglected. Although the fenestration industry is often a notable exception, with reps still travelling to in-person appointments, sales teams across many industries have become comfortable hiding behind screens. Video calls, emails, LinkedIn messages – they all have their place. But none of them replace the impact of shaking someone’s hand, looking them in the eye and having a real conversation. And then sealing a deal because of that human contact.
At Purplex, we believe in going back to basics. I like to see our salespeople out on the road, knocking on doors, visiting customers and prospects. It’s a philosophy that has served us well. While others have been waiting for the phone to ring, we’ve been out there making things happen.
During the pandemic, demand for the construction and fenestration sectors was high, and many salespeople became
order takers. But now the landscape has shifted. Markets are tougher, competition is fiercer and businesses need to work harder to secure every opportunity. It’s time to remember what sales is really about –people, relationships and persistence.
I really think we underestimate how valuable personal contact still is. People want to do business with those they trust, and trust is built through human interaction. Without a relationship, all you’re left with is a transaction, which doesn’t necessarily guarantee loyalty when things get difficult.
There’s another layer to this approach –direct marketing. A personalised letter, a well-designed brochure or even a simple postcard can lay the groundwork for a face-to-face meeting. It’s about creating familiarity before you arrive and reinforcing it afterwards.
Blending traditional sales techniques with targeted marketing is a powerful formula.
It’s not about abandoning digital tools but using them to support real-world relationships. For example, our sister company Insight Data has Salestracker, a marketing intelligence tool that gives subscribers the ability to track company performance and verify businesses, making sure that no physical journey is wasted on a company that isn’t performing.
I’ve always believed that business is won in person. It’s how you build trust, earn referrals and create partnerships that last beyond a single sale. At Purplex, this approach has been central to our success, and I see it working every day.
In uncertain times, going back to basics is often the smartest move. Get out there, meet people, and make yourself known. Because when you show up, good things happen.
For more tips about face-to-face sales, visit about Purplex Marketing visit https://www.purplexmarketing.com/news
Andrew Scott
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DANNY WILLIAMS ‘COLD CALLING’
Each month our special correspondent Danny Williams* replies to a reader’s letter...
We continue to read a great deal about how the market is at best flat and in some areas installers are going bust. The only good news to come out of this is that we would struggle to install any serious increase in business because there are even fewer decent, skilled fitters around than ever. What is your experience of the current availability of skilled people or even staff who want to put in a day’s honest graft?
Your timing is immaculate JW, as my learned friend the editor of this fine journal Mr Christopher Champion, has asked me to consider the findings of a survey that he has learned of that suggests that the shortage of trades people, skilled or otherwise, has grown even more severe.
The study carried out by Markel Direct, the specialist insurer of tradespeople, has revealed how the shortage of tradespeople in the UK is leading homeowners to attempt DIY repairs themselves. Whilst fortunately very few homeowners will be quite so willing to rip out and replace their windows and doors compared to doing a bit of plastering, painting and decorating or even laying a bit of lino, the broader issue of there being even fewer trades people will have an impact on the requirements of our industry.
The survey asked 1,187 UK homeowners to share their experience of hiring a tradesperson, as well as the DIY jobs they had attempted themselves that went wrong and later needed a professional tradesperson to fix. The response showed that nearly half of homeowners had struggled to find a tradesperson for a job, whilst 52% had been turned away by tradespeople who were too busy (or fully booked) to take on a new job.
The shortage of trades people is a long established cliché –‘If you find a good plumber/electrician/builder/whatever get them to move in with you’ – and this survey does not throw up anything new, other than quantifying – 29%the number of homeowners that are attempting repairs themselves that result in causing more damage than if they had employed a skilled tradesperson in the first place. But the fact is it has become harder than ever to find skilled people for any role in the window and door industry, be it fitters, surveyors or, in the factory, frame fabricators.
Brexit made things a little worse of course: there was a time when some of my best people were Romanian, Polish and from other parts and of course, when we voted ‘out’ they sought pastures new that, if not exactly more lush at least removed the threat of deportation, however unlikely that has proved to be. The irony of us losing this rich vein of labour, skilled or otherwise, is that EU stalwarts such as France, Germany and the Netherlands are also experiencing labour shortages – we cannot blame everything on Brexit.
‘Get yourself a skill!’ was once the primary advice for school leavers, a chant that was effectively ended by Tony Blair’s obsession that at least half of school leavers should go to university, a target that he set in 1999. Such was his fixation with this goal that college attendance became a second-class education, pretty much for ‘losers’ who could not make the university grades.
While earlier governments had already started diminishing the prestige of vocational training and notably in the late Thatcher/Major years, the push and clear ambitions and cultural messaging by Blair effectively sidelined college education and vocational and technical education, effectively plunging us into the skills shortage that we face now.
Thirty years ago even one-man-band tradespeople would take on an apprentice who would learn from them on the job, with college one day a week to work towards a
“‘Get yourself a skill!’ was once the primary advice for school leavers, a chant that was effectively ended by Tony Blair’s obsession that at least half of school leavers should go to university, a target that he set in 1999. Such was his fixation with this goal that college attendance became a second-class education, pretty much for ‘losers’ who could not make the university grades.”
“These days you need an army of ‘HR’ specialists to get anywhere near understanding the complexities of modern apprenticeships.”
bit of paper that confirmed ‘the boy’ (pretty much always a lad in those days) could do what he had been taught in the other four days. These days you need an army of ‘HR’ specialists to get anywhere near understanding the complexities of modern apprenticeships. And don’t get me started on the reams of other legislation that presents barriers to employment these days. It is now beyond the comprehension of sole traders and most small companies, that they would take on an apprentice.
The skills gap in trades that we see today began to emerge sharply in the late 1990s and early 2000s, as fewer young people entered apprenticeships straight from school, the legacy of political dogma and ambition over common sense. And sadly there is no way back from this; as those qualified and skilled tradesmen edge towards retirement, the numbers of newly qualified tradespeople are simply not replacing them, across a range of trades. And as record university registrations have just shown this problem will not be resolved, if ever, for many decades to come.
This is particularly acute in construction where more than 140,000 vacancies are inhibiting the government’s ambitions for housebuilding, with estimates suggesting that 240,000 new people will be required to meet these targets. It ain’t going to happen.
Which of course impacts directly on us in the window and doors business, particularly with on-site people. But the availability of willing let alone skilled people is being hampered by many factors, especially the generosity of the British benefits system which makes it pointless for many to leave the comfort of their subsidised housing for lower paid jobs. Who can blame them for milking a broken system.
These factors will not change for at least three more years JW. Better get used to it.
JW Retail installer West Yorkshire
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Tel: 0207 457 5000
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SUPERCHARGE YOUR IGU MANUFACTURING WITH WARM EDGE TECHNOLOGY
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The new TITAN 90° opening restrictor: complies with the DOEB guideline and impresses at every stage, from production to operation.
The new TITAN 90° opening restrictor: complies with the DOEB guideline and impresses at every stage, from production to operation.
However you look at it, TITAN is one of the most successful hardware systems because every last detail is constantly being refined and improved. The fact that TITAN is now also the first system to provide an opening restrictor certified to the DOEB guideline – with a special focus on functional reliability and durability – underlines its technical edge. Easy to install, the TITAN 90° opening restrictor is the only product of its kind to provide lasting protection not only for the sash and reveal, but also for the hinge side. It does this by damping the sash, gently stopping it in the end position and safely preventing it from closing unintentionally when there is a draught. Convenience and zero-maintenance operation built in as standard: how a 90° opening width translates www.siegenia.com
The new TITAN 90° opening restrictor: complies with the DOEB guideline and impresses at every stage, from production to operation.
However you look at it, TITAN is one of the most successful hardware systems because every last detail is constantly being refined and improved. The fact that TITAN is now also the first system to provide an opening restrictor certified to the DOEB guideline – with a special focus on functional reliability and durability – underlines its technical edge. Easy to install, the TITAN 90° opening restrictor is the only product of its kind to provide lasting protection not only for the sash and reveal, but also for the hinge side. It does this by damping the sash, gently stopping it in the end position and safely preventing it from closing unintentionally when there is a draught. Convenience and zero-maintenance operation built in as standard: how a 90° opening width translates www.siegenia.com
360° room comfort
However you look at it, TITAN is one of the most successful hardware systems because every last detail is constantly being refined and improved. The fact that TITAN is now also the first system to provide an opening restrictor certified to the DOEB guideline – with a special focus on functional reliability and durability – underlines its technical edge. Easy to install, the TITAN 90° opening restrictor is the only product of its kind to provide lasting protection not only for the sash and reveal, but also for the hinge side. It does this by damping the sash, gently stopping it in the end position and safely preventing it from closing unintentionally when there is a draught. Convenience and zero-maintenance operation built in as standard: how a 90° opening width translates into 100% customer satisfaction. www.siegenia.com
360° room comfort
Our aluminium window systems combine attractive slim sightlines with a wide range of From the low-maintenance appeal of SPW600 to the design flexibility of Ali VU and the U-values achieved by our thermally-enhanced system, the range has been developed to perfectly suit your needs, and your building design.
