The world is short of uplifting news, but we are a glass halffull nation. It takes a lot to keep us down. Confidence keeps breaking through.
GfK’s consumer confidence index rose two points to -18 in June, to 2024 levels before Trump’s Tariffs. Twelve-month expectations rose five points.
UK companies spent more on marketing in Q225, says the IPA’s Bellwether report. Direct marketing and sales promotion budgets gained most as firms combine targeted direct marketing for longer-term success with short-term activation. Firms spent more on direct marketing in each of the past ten quarters.
If you want to grow when customers are selling less, you need to acquire more customers by a combination of brand-
and
prospect databases to target your sort of customers.
page 30, Glass News features ‘Timber Market Intelligence’ the second of four excerpts from the 2025
Mike Rigby, CEO of MRA Research
THE NEXT GENERATION OF SLIMLINE DESIGN
THE MOST THERMALLY EFFICIENT ALUMINIUM SLIDING DOORACHIEVING U-VALUES AS LOW AS 0.78 W/M 2 K
Made in Britain
National coverage
Processing, toughening, cut-to-size, IGUs and oversize units
Quality as standard
In-house technical team
Partner with leading European glass manufacturers
CAB and GGF memberships
Full accreditation
Sustainability at our heart
KEEP SMILING THROUGH A SUMMER OF DISCONTENT
I’d always thought we Brits had a good sense of humour. Quirky? Maybe. Lots of puns? Sure. Self-deprecating? Yep. Sarcasm? Lots of it! And certainly always good for a laugh. However, things are changing – we are less able to laugh at ourselves, we take offence easier and, rather than being at the top of the pile when it comes to having a sense of humour, we’re moving down the table at a rate of knots! Why should this be? Is it a generational thing? Is it as a result of life becoming harder and financial pressures taking its toll? Can we blame it all on politicians? A nice thought and politics may have something to do with it but even I am loathe to place the blame all at one door! You may say that it’s a good thing that what some may see as being of a frivolous nature, is being curbed. Perhaps being more serious about life in general is what we need but I have a nasty feeling that leads to a ‘glass half empty’ attitude as opposed to one that’s half full.
Looking back at the tough times during our history, the Brits have been seen as those that look on the bright side and have been prepared to let humour help us through those times and raise our spirits. It was, therefore, a shattering surprise to read that in compiling a list of the wittiest countries the United Kingdom came in a poor 18th in the table. What is this? The Eurovision Song Contest all over again? The Czech Republic, Portugal and Ireland took the top three places for humour but at least we were placed above the US and Germany! However, I’m sure a certain President will demand a recount and threaten to take the result to the Supreme Court!
Now I’m the first to admit that this is a poll conducted during a slow news month and involving a sample of just 3,000 people across 30 countries but is there some truth to this poll? Times are hard and they affect every individual and business and it could well get worse with more threatened tax rises. Many years ago it was pointed out to me how the most successful companies were those that kept their profile high while others cut back during tough times. In my time in the commercial world I was fortunate to be involved in companies that recognised that truth and it paid off every time. Is it the power of positive thinking or simply a case of taking advantage of an opportunity to be well placed as times improve? I suspect that it has something to do with displaying confidence to your customers, and potential customers, and keeping that confidence high within your own company rather than promoting a feeling of dread and wondering where the axe will fall. I’m sure we’ve all lived through hard times before and lived to fight another day - and we shall do it again.
Talking of fighting another day, just maybe the issues with attracting young people to our industry is swaying in our favour. Artificial Intelligence is moving at a pace and it is clear that it will, in time, remove the need for certain administrative positions currently filled by human beings. In much that I’m reading about AI, that dawn seems to be creeping ever closer. We’re back to how do we advise our children or grandchildren, and how do schools advise them when it comes to the question of further education? Already there are many stories of highly qualified graduates and even those with Masters or Phds struggling to secure gainful employment. I also read that the high salaries that were commanded by those graduates is falling away but, of course, those loans for their education remain. Some may say that isn’t a big problem because if they don’t earn enough that loan doesn’t get repaid but then it falls on every UK taxpayer. What is clear is that robotics has not moved along with AI and it must be some time before a robot can fit windows, rewire a house, plumb in a central heating boiler….you get the idea. I’ve said it before but if I was advising a young person between going for a degree, with all that entails, or to train for a trade and perhaps look for an apprenticeship I would certainly think that a trade looks like a good option. I say look for an apprenticeship but that is easier said than done. There are apprenticeships available but I doubt if there are enough to satisfy the demand that may be coming. Our industry is supporting various initiatives and I read a press release today from Emplas that is supporting a pioneering programme designed to support people get into work by developing new skills, and regenerate and improve the thermal efficiency of homes. There are other initiatives and, of course, ‘Building Our Skills’ which is supported by nearly 90 organisations within the Fenestration industry. Never before has Building Our Skills been so important and not just for young people looking for gainful employment but also older people looking for a change in career.
Challenging times for all of us lie ahead but all we can do is continue to do our best although relying on the politicians making the right choices, and guiding us through to sunnier times, is a long-felt want!
Chris GOT SOMETHING
‘TIME OUT’ WINNERS – JULY!
Sudoku:
Danielle Southam, Bloxwich, Walsall, West Midlands
Eye Spy:
Alex Vaughan, Tonteg, Pontypridd, South Wales Spot the Difference: Tracy Betts, Blakelands, Milton Keynes Crossword: Jo Wale, Hallaton, Leics
Congratulations to all our winners! Good luck in this months Time Out pages!
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SHEERLINE SHAKES UP THE GLAZED ROOF MARKET WITH S3
When Sheerline launched the S1 Roof Lantern in 2021, it was with a view to revolutionise the lantern market by addressing the issues that commonly affected this type of product: security, thermal efficiency, and unappealing looks.
Over the past four years, the S1 has proven itself as a market-leader. Not only was it named Best Technical Innovation at the GGP Installer Awards (2022) for its unique design characteristics and ultra sleek modern look, but it has driven change within the industry.
Although this is about the newest product in the S Roof Series, the role of the S1 is important because it was this brief, and the subsequent impact this product has had, that has inspired the development of the latest addition to the range, the S3 Architectural Glazed Roof.
INNOVATIVE
In real terms, the glazed roof market hasn’t kept pace with the levels of innovation seen in other areas of the fenestration industry. But there is now a growing emphasis on thermal efficiency – not just keeping warm, but cool, and well-ventilated too.
And it’s not just regulatory updates driving this change. There is arguably an appetite within the industry for better. Better products, better service, a better overall experience for the homeowner and installer, with less post-fitting issues.
The S3 Architectural Glazed Roof reflects this call for better, and it delivers in abundance. Building on the success of the S1, it’s been developed with strength in mind. Take, for example, the S3’s unique rafter connection. It’s super strong with built-in tolerance and it’s concealed below the glass line, which is a unique Sheerline design feature and elevates the overall look. At Sheerline, innovation doesn’t just mean new products, it’s our whole approach. To ensure the S3 is as fitter-friendly as possible, we’ve reduced the number of components, which in turn reduces the time required on site. Plus, we factory set the roof pitch to ease the fitter’s life on site.
STYLISH
Anyone who knows Sheerline knows we prioritise style, but we don’t compromise on substance, so homeowners get the full package. The S3 is no different, offering a refined, sleek aesthetic that can be perfectly matched with the rest of the Sheerline range.
This means that instead of adding an outdated conservatory to a property, homeowners can now add a premium, stylish all aluminium playroom, a luxurious sun room, or extravagant garden room – the choice is theirs.
With the S3 system, as it is fully aluminium (including the guttering – more on that later), it is powder-coated at our QUALICOAT ‘Seaside’ approved facility, meaning homeowners can benefit from our 25-year warranty offered as standard.
The gutter and downpipe system are fully aluminium, so there is no fading or warping as often happens with PVC-u. During the FIT Show, when we unveiled the S3, we featured the contemporary square gutter, but there’s also a traditional sculpted look available with Ogee styling.
EFFICIENT
Like the S1, the S3 is fully thermally broken thanks to Sheerline’s proprietary (and Kings
“Sheerline is committed to providing functional yet stylish whole-house solutions that offer something for every project.”
Award for Innovation 2025 winning!) technology, Thermlock®. With the system cleverly designed to create an unbroken thermal barrier between the interior and exterior of the extension.
This is a different approach to say a traditional conservatory roof design, whereby the rafters tend to break through the thermal barrier resulting in areas of heat loss. With the S3, insulation is located at the optimum point in the design – in line with glazed units –creating an efficient roof design.
The combination of clever design and the use of Thermlock® has resulted in tangible benefits for homeowners; a reduction in condensation by eliminating cold spots and a comfortable space, usable for more of the year.
Plus, thanks to Sheerline’s intelligent ventilation system, SheerVent®, there’s a
simple solution to flood the space with fresh air as well as natural light. It uses automated actuators and can be enhanced by adding an optional discreet rain sensor.
FINAL THOUGHTS
Sheerline is committed to providing functional yet stylish whole-house solutions that offer something for every project. The addition of the S3 Architectural Glazed Roof renews this commitment while also signifying the trajectory in which the glazed roof market is headed.
Homeowners want high-end, architecturally refined styling that is consistent throughout their home. They want spaces that are beautiful and practical, and importantly, don’t look like they’ve been added to the property as an afterthought.
When you consider all the separate elements of the S3 that make it standout; the innovation, stylish looks, and the thermal performance, it offers the complete package and is sure to shake up the glazed roof market.
By Jon Crohill, Sheerline’s Design Project Manager
EMPLAS DOUBLES DOWN ON IGU MANUFACTURE WITH SECOND FOREL IGU LINE
Emplas has stepped up its IGU manufacturing capability with the installation of a second state-of-the-art Forel Vertical IGU-line.
Installed at its Padiham IGU manufacturing capability and representing a £1million plus investment, it doubles Padiham’s capacity.
Ryan Johnson, Managing Director, Emplas said: “When we acquired Padiham Glass in 2018 we did so with a commitment to invest in its manufacturing capability.
“That included the installation of our first Forel Vertical IGU-line in 2023, and now a second at the start of 2025.
“Stability in glass supply is key. Pressure on employers in the form of rising energy costs and the increases that come into effect at the start of April in the National Minimum Wage and National Insurance, makes further consolidation likely.
“We’re building capacity to make sure we continue to meet the needs of Emplas customers and support them in capitalising on future opportunities during a period of what we expect to be significant industry change.”
The latest round of investment gives Emplas ‘twin’ Forel lines. This includes the Forel Vertical Washer, and Forel’s Art AS Flexible Spacer Applicator.
This automatically applies spacer bar to the edge of the glass sheet with an ultra-high level of accuracy, delivering an instant and far better bond than traditional spacer systems, maximizing thermal performance. The Forel coupling press then simultaneously couples IGU’s while filling
them with gas ahead of automatic sealing, delivering a highly accurate final seal on units and significantly reducing the likelihood of failure.
“We remain investment-led as a Group”, continued Ryan. “The market is going to continue to see change and we are making sure that we’re ready for it by investing in our capability across our businesses”, he said.
Emplas supplies a comprehensive range of products from Saint-Gobain. This includes Planitherm Standard, Comfort and Comfort Plus.
Ryan added that against the backdrop of still high energy costs and the increase in the Energy Price Cap at the start of April, upselling on glass, should create opportunity for installers.
“We’re building capacity to make sure we continue to meet the needs of Emplas customers and support them in capitalising on future opportunities during a period of what we expect to be significant industry change.”
“Products like Comfort Plus deliver a 63% energy efficiency gain. While high energy prices are making it more challenging for business, they are also making end-users far more receptive to messaging on energy efficiency”, he said.
Ryan concluded: “If you have access to the right products, the right glass – and don’t have to worry about the stability of your supply chain – then there are still big areas of opportunity ahead.”
For more information on Emplas visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.
Production Line With continuous Thermoplastic Spacer Applicator
Manufacturing Thinner Lighter Triple glazed units
Producing Super Jumbo glass units
Achieving optimal thermal performance
LORIENT EXPANDS DROP SEAL OFFERING FOR GLASS DOORS THROUGH EXCLUSIVE UK
PARTNERSHIP WITH PLANET
Lorient, a leading manufacturer of highperformance sealing systems for doors, is excited to announce its exclusive UK distribution of Planet’s specialist drop seals for glass doors.
This strategic alliance reinforces Lorient’s commitment to providing premium, highperformance sealing solutions tailored to
the growing demand in architectural glazing and all-glass door systems.
Planet, a globally respected brand under the ASSA ABLOY group, has led the way in drop seal technology for over 70 years. Renowned for its precise engineering, sustainability, and innovation, Planet’s range of drop seals is now available in the UK exclusively through Lorient.
Planet drop seals are designed to integrate seamlessly with single or double-leaf allglass doors, including ESG safety glass and VSG laminated types, with thicknesses ranging from 8mm to 16mm – making
them ideal for both commercial and residential applications.
Key performance features include:
• High acoustic performance up to 48 dB
• Fire-resistant and smoke-proof versions (FH+RD)
• Finishes in silver anodised, black, or satin stainless
• Fast, clean installation without the need for adhesives or curing times
• Compatibility with DIN L and DIN R doors
• Retrofit-ready options
Models such as the KG-F, KG-A, and KG-S narrow offer glue-on, screw-on, or tape-fixed installation methods, allowing specifiers and installers maximum flexibility. The newly introduced KG-SM Set includes all components for a quick, toolefficient installation process.
As the exclusive UK distributor, Lorient will ensure nationwide availability of these drop seals for glass doors, backed by technical guidance and customer support.
Kerry Hicks, Sealing Systems Director at Lorient, stated: “Glass doors present unique sealing challenges, especially in settings requiring acoustic, smoke, or fire performance. Through this partnership with Planet, we’re delivering expertly engineered drop seals that elevate glass door performance without compromising aesthetics.”
To explore the Planet range for glass doors or to place an order, visit lorientuk.com or contact the Lorient sales team at sales@lorientuk.com.
ENDURANCE® DOORS LAUNCHES NEW 1930S INSPIRED DOOR DESIGN
Building on its already extensive portfolio of doors to suit every property, Endurance® Doors has extended its Classic collection with a new 1930s inspired style of door.
“Our new three panelled door brings together the best of old and new” explains Scott Foster, Group Marketing Director, at Endurance. “It captures the enduring elegance of a bygone era but has been engineered to meet or surpass today’s most stringent standards.
“From a visual perspective, it takes cues from the 1930s which was a period rich with influential developments in terms of both design and architecture. This includes the evolution of the Art Deco and Art Moderne movements.
“Given its heritage feel and timeless aesthetic, our new door fits perfectly within our Classic selection which also includes doors reminiscent of the Georgian and Victorian periods.”
Like all products from Endurance® Doors, the manufacturer’s latest introduction
combines carefully selected materials with design innovation and the use of advanced production technology.
As a result, it is able to deliver exceptional levels of performance in areas such as security, durability and energy efficiency.
To ensure homeowners can enjoy this remarkable functionality alongside impressive design freedom, Endurance is
offering five different interpretations of its new 1930s style door.
The Dowell has an arched top rectangular cassette whilst the Jasper has a gentle halfmoon glazing cassette for a slightly softer feel.
For a more modern twist on the door’s classic look, the Lyell, Reynolds, and Godwin feature more contemporary glazing options.
Lyell has a six-pane rectangular cassette, Reynolds offers a similarly shaped but uninterrupted glazed area and Godwin has two small rectangular cassettes.
As part of its commitment to delivering an industry leading installer support package and in line with its ethos of ‘Together, we grow’, Endurance is backing the launch of its new 1930s inspired door with extensive marketing activity.
This includes giving installers access to social media and other digital assets. Installer partners can also direct homeowners to Endurance’s innovative, online Home View Door Designer.
This enables users to design their own door using the new 1930s inspired styles, or any other product from the Endurance® Doors’ Classic, Urban, Country or Avantal collections.
Summing up, Scott adds: “Our priority at Endurance is always to give our installer partners everything they need to succeed. That’s why we pride ourselves on the continued development of both our product and service offering.
“Our new 1930s inspired door is just the latest example of our focus on providing complete solutions for our customers.”
THE NEW RESIDENCE COLLECTION DOOR IS HERE!
New open-in door sash chamfered to perfectly suite with our openout door sash and window sash. Featuring a new deep bottom rail, mid-rail and patented* panel surround trim.
Sash sizes up to 900mm x 2300mm, available in both 28mm double and 44mm triple glazing, with u-values as low as 0.9.
e perfect solution for timber alternative doors for your customers.
SOLERA RESERVE™: A NEW DAWN FOR TRANSLUCENT GLAZING IN RESIDENTIAL DESIGN
For over three decades, Solera® has been trusted by architects to deliver striking, high-performance daylighting solutions in commercial and institutional buildings— from the Berkeley Art Museum to Georgian College. Now, a new chapter begins: Solera Reserve™ is entering the refined residential space, offering a third glazing option that sits brilliantly between clear and opaque. For the glass industry, it marks a major step forward.
MOVING BEYOND THE BINARY: TRANSPARENT VS. OPAQUE
Traditionally, architects and homeowners have had to choose between two extremes: opaque walls that protect from the elements but darken interiors, or large panes of transparent glass that let in light but also bring with them solar heat gain, glare, and a lack of privacy. The result? Interiors that are either cave-like or reliant on blinds and shades.
Solera Reserve™ introduces an elegant third option: translucent glazings that deliver all the light, none of the drawbacks. By converting harsh, direct-beam sunlight into soft, diffused daylight, Solera®units remove glare, reduce hot spots, and maintain indoor comfort—all while eliminating the need for window coverings.
GLASS THAT WORKS SMARTER
Solera’s glass-based units are engineered for long-term performance and customization. Built with impressive Light Diffusion Power (LDP), they spread light evenly throughout the interior, reduce reliance on artificial lighting, and minimize solar heat gain. With insulation values reaching up to R25 and acoustic ratings of STC 48, Solera isn’t just a daylighting solution—it’s a thermal and acoustic shield.
Solera’s design method involves strategically framing views with traditional vision glass, and then pairing it with translucent panels above, below, or beside. This preserves what matters most—the view—without compromising comfort or requiring blinds.
AESTHETIC PERFORMANCE, INSIDE AND OUT
By day, Solera Reserve™ delivers a clean, minimalistic exterior aesthetic and soft, ambient interiors. By night, it transforms a home into a glowing architectural beacon. And unlike acid-etched or white laminate glass, which offer limited diffusion and insulation, Solera’s patented honeycomb technology provides both clarity of vision and quality of light.
Solera®projects show how glass can both define and elevate modern architecture. Crucially, Solera units are built to last the life of the home, in contrast to fiber-reinforced plastic systems that degrade under UV and require replacement within 10 to 20 years.
BETTER GLASS, BETTER LIVING
Solera supports healthier, more productive lifestyles through full-spectrum natural daylight—an essential
component of human wellness that artificial LEDs simply can’t match. Studies show that natural light improves mood, focus, academic performance, and even retail sales. For homeowners, it creates spaces that are not only more beautiful but more livable.
Solera Reserve™ is now available through a select network of premium dealers. It’s a product designed not to be everywhere, but to be in the right places—homes where performance and aesthetics must coexist.
As the glass and fenestration industries continue to evolve, Solera®stands at the intersection of innovation, sustainability, and wellness—a beacon of what residential glazing can, and should, become.
By
Dr. Doug Milburn, Chairman, Advanced Glazings Ltd.
ABOUT DOUG MILBURN
Dr. Doug Milburn is a long-time serial entrepreneur and innovator who has brought his vision and passion to manufacturing, engineering, software development, and process engineering for more than 35 years. In 1995, Dr. Milburn and his wife Michelle co-founded Advanced Glazings, which invented Solera® and Aerogel window products for minimizing sunlight glare in an energy-efficient way. Milburn is proudly based in Cape Breton, Nova Scotia.
ABOUT ADVANCED GLAZINGS
Advanced Glazings, Ltd. is a pioneer in sustainable glass solutions, dedicated to revolutionizing the way buildings connect with the outdoors. With its Solera® line of highly insulating light diffusing glass and expertise in daylight design, Advanced Glazings empowers architects and builders to create stunning, energy-efficient structures that inspire awe and admiration.
HÖRMANN TRUEDOR TO HOST OPEN DAYS THIS AUTUMN
Hörmann Truedor is opening its doors once again this Autumn, inviting the industry to an exclusive behind-thescenes look at one of the most advanced composite door manufacturing facilities in the UK.
Taking place in September and November – Tuesday 16th September and Tuesday 11th November - the Open Days will be hosted at the IG Doors manufacturing plant in South Wales. Attendees can choose from either a morning or afternoon session, offering flexibility to suit busy schedules.
The Open Days will provide an opportunity to experience first-hand the 200,000 sq ft automation
and production technology that underpins Hörmann Truedor’s composite door offering. Guided tours will allow visitors to follow the entire production process highlighting why Hörmann Truedor stands out in the market as the only volume GRP composite door manufacturer to produce its own door slab in the UK.
The event provides the chance to meet with the Hörmann Truedor team and discuss the company’s latest innovations, service offerings, and support available to its trade partners. All attending companies will also gain exclusive access to discounts worth up to a total of £1000 which will be redeemable against
the Hörmann Truedor composite door range and the company’s online Door Designer.
David O’Mara, Marketing Manager at Hörmann, commented: "We’re excited to once again offer the industry the chance to come along to our manufacturing base in South Wales. These Open Days offer a unique opportunity to see our cutting-edge production facility in action and understand what makes Hörmann Truedor different. The feedback from previous events has been extremely positive, particularly regarding the scale of our operation and the quality-driven investment we’ve made."
"With limited spaces available, we encourage early booking to secure your place - whether you're a new customer or looking to strengthen your existing partnership with us."
To find out more and reserve a place at one of the Open Days https:// hormannevents.co.uk/ hormann-truedor-openday-1, scan the QR code or call 01530 516868.
LANDMARK SOUTH BANK PROJECT NAMED OVERALL WINNER AT SCHÜCO EXCELLENCE AWARDS 2025
A bold reinvention of a Grade II-listed office building on London’s South Bank has been named the Overall Winner at the Schüco Excellence Awards 2025. Designed by AHMM, 76 Upper Ground was selected by the judges for its outstanding architectural and environmental performance, as well as the high level of collaboration between the project team.
The annual awards, held in partnership with Architecture Today, took place at The Pelligon, Canary Wharf on 26thJune. The event celebrated excellence in façade and building envelope design across nine project categories, along with a special People’s Choice award voted for on the day.
The 2025 judging panel, chaired by Architecture Today editor Isabel Allen, evaluated entries against four criteria: creativity, innovation, technical skill and creative collaboration. This year, AHMM’s transformation of 76 Upper Ground stood out across multiple categories and was ultimately chosen as the Overall Winner.
Originally designed by Sir Denys Lasdun and constructed in the 1980s as IBM’s marketing suite, 76 Upper Ground has been repurposed into a modern office building with exemplary sustainability credentials. The project, delivered by main contractor Multiplex and specialist contractor Dane Architectural Systems, achieves BREEAM Outstanding and features Schüco Ultra Low Carbon aluminium profiles – used for the first time in the UK – helping to reduce embodied carbon by over 100 tonnes.
The judges praised the scheme for “setting a new benchmark for what can be achieved in the transformation of a valuable but poorly
performing heritage asset”, describing it as “an exemplar reinvention project” brought up to modern-day standards through close collaboration and technical excellence.
The People’s Choice award went to The Whiteley, a vibrant mixed-use development that has breathed new life into an iconic Grade II listed former department store in west London, designed by Foster + Partners and delivered by specialist contractor Propak Architectural Glazing.
Commenting on the awards, Dan Gleeson, Sales Director of Schüco UK and Ireland, said: “The Schüco Excellence Awards have always been about recognising what’s possible when innovative design meets technical know-how and strong collaboration. 76 Upper Ground exemplifies that spirit – it’s a project that reinvents the past while looking firmly to the future. I want to congratulate all of this year’s winners, and thank our judges and everyone who submitted a project. The quality of work across all categories was exceptional.”
For full details of all the Schüco Excellence Awards 2025 winners, visit:https://www. schueco.com/uk/specifiers/schueco-events/ excellence-awards-2025
CLEARVIEW HOME IMPROVEMENTS SECURES ISO 9001 CERTIFICATION
Clearview Home Improvements is celebrating after achieving ISO 9001:2015 certification. In doing so, the North West-based business with showrooms in Preston, Nantwich and Warrington, becomes the first installer to meet the internationally recognised standard of quality and operational management.
ISO 9001 is the world’s most widely adopted quality management standard. It provides a framework for businesses to meet customer needs while continuously improving their systems and service.
For Clearview, the threetime winner of the G
Awards’ Installer of the Year, it marks a strategic milestone as the company gears up to grow further over the coming years. The certification reinforces Clearview’s commitment to delivering a world-class customer journey that is underpinned by quality and consistency.
Richard Ashley, Clearview’s Operations Director, explains: “For us, obtaining the ISO 9001 certification is part of our desire to be the very best.
“It's about us building a business that performs at the highest level and one that customers across the North West of England can trust.”
The road to certification involved a companywide effort. A full review of internal systems was conducted, followed by months of structured improvements to enhance the existing Quality and Customer Management systems.
“The journey to ISO certification was both challenging and rewarding,” Richard continues.
“We began with a full audit of our existing software and systems and followed that by laying out a structured programme of improvements. Introducing these new processes and tools, and aligning them with ISO standards, without
disrupting the business’s day-to-day activities required discipline, clarity and buy-in from everyone.
“All our team played their part and enabled us to pass the audit on our first attempt.”
The accreditation marks a significant step forward in Clearview’s long-term growth strategy, which focuses on continuous improvement and delivering a world-class customer experience.
As part of the process, Clearview invested in new software, digital survey tools and an enhanced customer portal that provides automated, realtime updates to staff and
customers alike. It also reflects Clearview’s aim to grow – with quality and customer satisfaction at the core of that process.
“ISO certification reflects our ambition to lead by example,” Richard concludes.
“Not just in the quality of our installations, but in how we manage the business as a whole; the systems, the processes and the service that we provide. It improves both our operational capacity and the customer experience.
“Being the Installer of the Year doesn’t just happen by chance. It takes systems, people and leadership.
ISO takes us to the next
level and will give us the structure to grow further without compromising on quality.”
Clearview’s certification was independently assessed and awarded following a detailed audit of its systems and procedures.
Richard Ashley, Clearview’s Operations Director
Link Vent
Glazpart’s award winning range of trickle vents
Premium and woodgrain finishes now in packs of 10 vents or canopies
MSBP (Multi System Bridge Packer)
For more information and to find your local stockist visit: glazpart.com/trickle-ventilation | 01295 264533 or call to speak with one of the team.
Removable SPEEDBEAD allows adjustment and remedial work without damage
Pre-hung doors, no site assembly required
Integral Uni-Blind glass options*
Trickle vent fitted to frame head, no add on required PAS24 security*
Standard single & dual colours at no extra cost
Premium hardware to match including Brushed Stainless steel
DISCOVER THE WINDOW WARE DIFFERENCE
After almost 40 years serving the industry, Window Ware knows just what it takes to be a reliable hardware partner for fabricators and truly earn their trust. Whether it’s their wide product range, expert support, or precision service, the “Window Ware difference” is real, and it’s something customers feel from the very first interaction.
“Reliability of supply to our customers is critical to keep production lines moving,” said Sarah Binns, Customer Operations and Marketing Director at Window Ware. “So naturally, it’s an integral part of our commitment to service excellence, and we set clear KPI targets to ensure we consistently achieve this - accurately, quickly, and with expert support every step of the way. It’s precisely why our customers know they can count on us to deliver exactly what they need.”
A RANGE THAT SAVES YOU TIME
At the heart of Window Ware’s appeal is its extensive range of over 5,000 products from more than 90 of the industry’s leading brands including Yale, MACO, Glazpart, RW Simon, Cotswold, GU, Kenrick, and Caldwell. This offering is further strengthened by its in-demand own brands: Regal Hardware, a designled premium range of door and window handles, and Xpert, the go-to brand for
“Our comprehensive range means they can get everything they need under one roof, which streamlines procurement, reduces admin, and lets them focus on manufacturing top-quality windows and doors.”
glazing hand tools and silicone. Together, this portfolio provides a one-stop shop designed to meet the evolving needs of fabricators.
“We understand that our customers need efficiency and simplicity in their operations,” said Sarah. “Our comprehensive range means they can get everything they need under one roof, which streamlines procurement, reduces admin, and lets them focus on manufacturing topquality windows and doors.”
SPEED AND ACCURACY YOU CAN TRUST
With fabricators working to tight turnarounds, every minute counts and Window Ware has built a service model around speed and precision for that very reason. Last year the leading hardware distributor processed orders with an average input accuracy of 99.4% and an average pick accuracy of 99.8%. Plus they responded to 99.5% of all sales emails the same day, so customers can expect orders processed quickly and correctly, time and time again.
“Our warehouse team picked over 200,000 product lines last year alone,” revealed Sarah. “To do that with almost perfect accuracy is no small feat. It’s a testament to our relentless dedication to getting things right, giving our busy fabricators confidence that their business can keep moving forward smoothly.”
MORE THAN PARTS – REAL EXPERTISE
But Window Ware doesn’t just stop at great products and a swift service. What truly sets the company apart is its technical expertise and hands-on support, which continue to earn it a reputation as the ‘go-to’ supplier for reliable advice.
“Having a team that understands the hardware we supply inside out – and can help navigate specs and compliance - is incredibly valuable,” said Sarah. “While every order is important, our true strength lies in building lasting partnerships. We show up with real answers, hands-on help, and a genuine desire to see our customers not just succeed but truly thrive.”
In 2024 alone, the Window Ware sales and customer service team answered over
“Having a team that understands the hardware we supply inside out – and can help navigate specs and compliance - is incredibly valuable.”
23,000 inbound calls, spending nearly 59,000 minutes on the phone offering advice, solving problems, or even jumping on a call to troubleshoot an issue on-site. It’s a level of personal service that’s becoming increasingly rare, offering a refreshing contrast to the hurried, automated interactions all too common today.
THE DIFFERENCE
Window Ware’s ethos is clear: treat customers like partners, not just transactions, and it’s a mindset which flows through every aspect of the business.
“Our customers trust us with their business, and we take that seriously,” said Sarah. “We’re not just shifting boxes and shipping
hardware; we’re helping them deliver for their own clients.”
With almost four decades in the industry, Window Ware continues to raise the bar for service, support and supply. And in a market where fabricators need a partner rather than just parts, they are finding what they need with Window Ware.
“If you’re looking for a supplier who gets it – who knows your world and genuinely wants to help you succeed – come and talk to us,” Sarah added. “We’re here, we’re ready, and we’d love to show you what the Window Ware difference really means.”
For more information, call 01234 242724, email sales@windowware.co.uk, or visit www.windowware.co.uk.
REHAU TOTAL70: Total performance & security
REHAU’s TOTAL70 window and door system can achieve a U-Value of 0.8W/m2K with triple glazed units.
The TOTAL70 system is certified under the BSI Kitemark license, for the highest weather performance according to BS 6375-1, 2 & 3 and enhanced security PAS24, whilst also being accredited by Secured by Design.
Windows. Reinvented for modern life. window.rehau.uk enquiries@rehau.com Tel: 01989 762600
FRAMING THERMAL EFFICIENCY AT SPRINGMOUNT MILL
‘Attractive and affordable.’ This was the mantra for developer Carpenter Build when building the new Springmount Mill residential development in Edgeley, Stockport. Situated on the banks of the Mersey on the town’s Brinksway road near the town centre, the development comprises three apartment buildings with 202 flats to rent overall.
With the demand for new housing skyrocketing in Greater Manchester and beyond, Carpenter Build’s aim was to deliver high-quality homes that offer exceptional value compared to other regions. As such, the developer sought to exceed regular standards in every aspect of the build, ensuring superior quality, components and craftsmanship throughout.
BEYOND STANDARD THERMAL PERFORMANCE
The need for quality extended to the windows for all apartments in the development. Indeed, seeking best-in-class frames had become increasingly pressing for Carpenter Build given the increasingly rigorous Energy Performance Certificate (EPC) ratings required for to-rent residential developments, which are set rise to a minimum of C by 2030 for tenancies to be granted.
This was front of mind for Elliot Booth, Commercial and Technical Director for Carpenter Build, during the specification process. “The raise in EPC standards, coupled with our commitment to exceeding standards, meant we wanted to ensure our apartments would reach a B rating wherever possible.
He continued: “While we had previously opted for aluminium frames on project builds, the need to achieve higher thermal performance ratings meant we needed to look for alternatives. Of course, given our focus on quality, we didn’t want to compromise elsewhere – on aesthetics, for instance.”
These objectives saw Carpenter Build look at other frame materials for the Springmount Mill site. With this in mind, Elliot approached polymer solutions manufacturer REHAU for possible options.
“Carpenter Build are known in the North West for constructing high-end apartments, though we hadn’t really considered polymer frames before,” he said. "We used to specify aluminium window and door frames as the standard for all our developments. However, the need to meet higher thermal performance metrics led us to explore new possibilities with polymer.
“If I’m honest, we’d almost been reluctant to do so. However, any assumptions we had over the material were quickly dispersed by REHAU. They were quick to show us how we didn’t need to compromise in any aspect of window specification – we could still get the high-quality aesthetic we wanted while achieving the higher levels of thermal performance that would’ve been difficult with aluminium.”
PRIME POLYMER PERFORMANCE
After multiple meetings and taking Carpenter Build’s specifications into account, REHAU recommended Barnsley-based fabricator Euroglaze. REHAU’s longestserving fabricator, the company’s continuous partnership with the polymer manufacturer spans over forty years. Following collaborative talks between all three parties, Euroglaze and REHAU recommended the latter’s Rio flush fit casement window frame for the Springmount Mill property. Designed so its opening sash sits flush with the outer frame, Rio benefits from enhanced noise reduction and energy efficiency credentials while offering the visual appeal prioritised at the Springmount Mill development. Each window also held PAS24 security accreditation, which was an architectural requirement on this particular project.
“At Euroglaze, quality, efficiency, and outstanding customer service aren’t just goals – they’re the foundation of everything we do,” says Martin Nettleton, Managing Director at Euroglaze. “Our work at Springmount Mill is a testament to that commitment. Although the Carpenter Build team was initially hesitant to specify polymer frames, our assurance that every REHAU uPVC door and window manufactured by Euroglaze would meet the highest manufacturing standards gave them the confidence to move forward.”
For each building’s ground floor, the developer opted for REHAU’s SLINOVA sliding patio doors. Expertly engineered with a slimline design and discreet 80mm frame depth, SLINOVA helps maximise natural light through its large, glazed area, fostering a spacious, airy interiors in the Springmount Mill apartments. Each installed door frame met the developer’s required EPC rating, resulting in energyefficient doors throughout the development.
‘FIT FOREVER’
All 202 SLINOVA sliding patio doors, and accompanying Rio windows, were fitted over two phases in January 2024. Crucially for Carpenter Build, both the Rio and SLINOVA were developed as ‘fit forever’ solutions requiring minimal upkeep post-installation. Unlike aluminium frames, which require regular work to stave off corrosion issues and general wear-and-tear that comes from exposure to the elements, Rio and SLINOVA’s polymer frames are maintenance-free. This point was especially attractive to Elliot, given that Carpenter Build’s sister company would be responsible for Springmount Mill's upkeep after construction. Indeed, the original mill properties were purchased by Carpenter Build’s parent company,
Carpenter Investments, as part of an endto-end approach to this project. Other companies within the Carpenter group, including local studio L7 Architects and residential property management company Urban Sleep, also contributed to the development’s design and ongoing upkeep upon the project’s completion.
Given this involvement in all aspects of Springmount Mill’s building lifecycle, the fact REHAU’s frames could offer the best of all worlds on thermal performance, aesthetics and maintenance requirements was greatly appreciated by the developer.
“It’s becoming increasingly challenging to meet the thermal performance standards required on residential builds,” say Elliot. “Our commitment to attractive and affordable housing makes it harder still, as it greatly informs our specification process. But we practice what we preach – as we also look after all our buildings after tenants move in, all decisions we make in each project are thought over much more than a regular developer’s.
“To REHAU and Euroglaze’s great credit, they were able to ease any concerns we might’ve had. We were very impressed by both the Rio and SLINOVA’s durability, and that there would be no colour fade on the polymer frames fitted at Springmount Mill. In fact, we’re so confident in REHAU’s product portfolio that we’re looking to engage both companies again for another project this year.”
“We’re delighted to have helped Carpenter Build keep their pledge of high-quality, cost-effective housing at Springmount Mill,” concludes Rob Benn, Commercial Sales Manager for REHAU Window Solutions. "More developers are reaching out following the recent uplift in energy efficiency standards for residential construction, and this is very much a growing, ongoing trend in the market.
“As with Carpenter Build, it's heartening to see them become more aware of the benefits of PVCu frames – that they can offer both aesthetics and thermal performance without compromise. We look forward to working with Elliot and the team on upcoming projects and would encourage other developers to get in touch on what polymer offers.”
For more information on REHAU’s Rio Flush Fit: https://window.rehau.com/ uk-en/pvcu-windows-doors-compositecurtain-walling/rehau-agila-door-range/ rio-flush-fit and SLINOVA frames: https:// window.rehau.com/uk-en/pvcu-windowsdoors-composite-curtain-walling/rehauagila-door-range/slinova-sliding-door.
For more information on Carpenter Build, visit: https://www.carpenterbuild.co.uk/.
SALES AND MARKETING: HOW TEAMS COLLABORATE TO DRIVE GROWTH IN THE WINDOW AND DOOR INDUSTRY
In today’s competitive fenestration market, the synergy between sales and marketing teams is not just beneficial - it’s essential. At The Residence Collection, the alignment between these departments is built on strong communication, shared goals and a commitment to delivering exceptional service throughout the supply chain.
DAILY COLLABORATION: COMMUNICATION IS KEY
In any industry - but particularly in one as fast paced and varied as this one - constant and clear communication between sales and marketing is at the heart of day-to-day operations. Whether it’s updating customer records in the CRM system, sharing sales leads or providing marketing support for installers and fabricators, new product launches or customer open days, the two teams are in continual dialogue. This collaborative rhythm ensures that both sides are informed, agile and responsive - allowing them to remain on the pulse of everything and jump on key opportunities as they arise.
STRATEGIC ALIGNMENT TO ACHIEVE COMMON GOALS
At Residence, marketing is more than just brand awareness - it’s a powerful lead generation tool. The marketing team functions as an internal sales engine, driving leads via the website before passing them to an installer in the customers’ area. This interconnected strategy ensures both departments are aligned from the outset, working in tandem to convert leads into long-term customer relationships.
TARGETING THE RIGHT AUDIENCE
Understanding the end consumer is central to all marketing efforts. By identifying and targeting homeowners through tailored campaigns, The Residence Collection is able to pull demand up through the supply chain - connecting homeowners with installers and driving measurable results for the business.
FEEDBACK THAT DRIVES IMPROVEMENT
Sales feedback plays a crucial role in shaping marketing efforts. Daily communicationthrough meetings, calls, and emails - helps the marketing team understand what customers want, what works and what could be improved. Whether it’s input on van livery, social media support, brochures or the information contained on the website, this feedback loop is essential for refining marketing strategies and materials.
MARKETING SUPPORT THAT CLOSES THE DEAL
The marketing department’s role extends well beyond generating awareness. Through digital advertising, social media and the company website - particularly the installer landing pages - marketing drives lead generation at scale. All lead activity is closely monitored through HubSpot, a bespoke CRM system tailored to Residence’s unique needs, ensuring sales teams receive qualified, well-informed leads.
SALES DATA INFORMING SMARTER CAMPAIGNS
Real-time insights from the sales team help identify opportunities, emerging trends, and product feedback, which are then translated into more targeted and effective marketing campaigns. Sales data helps shape every decision - from campaign focus to content creation - ensuring marketing stays relevant and responsive.
UNITED FROM THE START:
NEW PRODUCT LAUNCHES
Jo Trotman
When launching a new product, the collaboration begins on day one. Sales and marketing work side by side to define product requirements, understand the market landscape, and shape the narrative. This close coordination ensures that marketing campaigns are aligned with customer needs and sales priorities from the outset.
THE POWER OF MULTICHANNEL MARKETING
Today’s window and door market is diverse, spanning one-person operations to national firms. That’s why a multi-channel approach is essential. From traditional trade magazines and postal campaigns to digital channels like social media, email, and the website, Residence ensures that every customer - new or existing - receives information in the way that suits them best. To further enhance this approach, the company has recently invested in a dedicated multi-channel marketing apprentice.
Jo Trotman, Marketing Manager at The Residence Collection comments: “In an industry where trust, service, and relationships drive business, the close collaboration between sales and marketing is a competitive advantage. Through shared tools, continuous feedback, and a unified vision, The Residence Collection sets a benchmark for how sales and marketing can work as one to deliver exceptional value across the supply chain.”
To find out more about The Residence Collection, please visit: https://www.residencecollectiontrade.co.uk/
EDGETECH REFLECTS ON SUCCESSFUL CHINA GLASS 2025
Warm edge pioneers Edgetech is celebrating a highly successful appearance at China Glass 2025 – one of the largest and most prestigious global glass industry events. Held this year in Beijing, China Glass attracted hundreds of exhibitors from across the globe.
Edgetech, trading under the name of parent company Quanex, joined distribution partner Linkeast to demonstrate the performance and versatility of its flagship Super Spacer® technology and share future projects.
“China Glass never disappoints, and 2025 was no exception,” said Mike Moran, Edgetech’s Vice President for Sales (Europe & UK). “As part of the Quanex group, it was a privilege to connect with so many IGU and industry professionals from around the world and demonstrate how Super Spacer® continues to deliver performance, efficiency, and reliability in what continues to be a fastevolving market.”
Super Spacer® is a high-performance flexible spacer system that enables rapid production of insulated glass units with gaps between 8 mm and 28 mm – from the smallest to the largest pane sizes and shapes. Crucially, it requires no preheating and minimal setup time, helping manufacturers meet tight deadlines while reducing energy consumption and operator training demands.
“Manufacturers today are under growing pressure to produce more, faster, and more efficiently,” said Mike. “Super Spacer® was designed to respond directly to those challenges – and at it was great to put the spotlight on that at China Glass.”
Edgetech’s warm edge offerings, including its flagship Super Spacer products, attracted attention, while of particular interest to visitors was an eye-catching curved IGU display, made with Super Spacer TriSeal.
“We’re incredibly grateful to everyone who visited our stand, explored the benefits of warm edge technology with us, and shared their insights,” added Mike. “We’re heading home with strengthened partnerships, promising new leads, and a renewed sense of where the global IGU market is headed next the future opportunities available.”
For more information, call 02476 639931 or visit www.edgetechig.co.uk.
THREE LEADING TRADE BODIES BECOME GLAZPARTNERS
Glazpart is pleased to announce that three leading trade bodies have joined Glazpartners.
The new Glazpartners are CAB (Council for Aluminium in Building), GTMA (Manufacturing Resource Centre) and GGF (Glass and Glazing Federation).
Dean Bradley, Glazpart Sales Director commented on the news of the three trade bodies becoming Glazpartners; “The Glazpart team is very active with trade bodies, attending membership meetings and events and sharing our expertise in discussion on the many issues affecting our industry. Given our high participation, we see the vital role that trade bodies hold in our sector, particularly where legislation, government policy and industry issues are of real concern and require authoritative and collective voices to governments, both locally and centrally. I am naturally delighted to welcome CAB, GTMA and GGF into the Glazpartners initiative which is all about working closer together to ensure our industry is doing it right.”
On becoming a Glazpartner, Nigel Headford, Chief Executive of CAB commented; “We are pleased to be Glazpartners and look forward to the mutual benefits. It was a pleasure to meet the Glazpart team at the recent FIT Show and I have no doubt, with Glazpart also being Members of CAB and developing products for the aluminium sector, our partnership will go from strength to strength.”
Alan Arthur, GTMA Chief Executive also commented: “Last year Glazpart joined GTMA as Members and have been active at our events and technical meetings. We are delighted to become a Glazpartner and to working together in the future.”
Ben Wallace, GGF Managing Director commented: “Glazpart has been a GGF Member for many years and are valued contributors to the GGF Window and Door and Components Groups. We are pleased to be Glazpartners and I am sure the partnership will be of mutual benefit as we face the industry's challenges together.”
All three trade organisations are leaders in their respective sectors.
CAB is the leading trade body for fabricators, installers, and systems companies manufacturing companies operating in aluminium market for the construction sector. With over 140 members across the supply chain, CAB is the largest trade body representing aluminium in the construction sector.
GTMA is a UK-based trade association representing leading companies in precision engineering, rapid product development, toolmaking, tooling technologies, and other critical manufacturing-related products and services. Engaging with engineering associations, government bodies and organisations to access market information to provide their members with insights and market intelligence.
GGF is the main trade federation for the glass and industry, with the GGF community of members from across the supply chain make up over 60% of the
sector’s £4 billion annual turnover. The GGF has represented the industry since 1977 and is recognised by government for its in-house technical expertise, market knowledge and influence across the industry.
Launched at FIT Show 2023, Glazpartners is a unique and attractive initiative with 60 companies joining since May 2023 and all 60 being promoted at FIT Show 2025 . The initiative has enjoyed record PR coverage, numerous award nominations with ultimate recognition at The Installer Awards in March 2024, when Glazpartners won “Best Customer Support Programme”.
The Glazpartners Programme offers the following promotional benefits for all participating companies.
• Listing and logo on the bespoke Glazpartners webpage
• Logo, listing and profile in the Glazpartners annual brochure
• Branding on Glazpart’s graphics at trade fairs/exhibitions.
• Joint articles for the trade and regional media
• Use of the Glazpartners Logo
• Promotion, news and information via social media channels
If you are interested in becoming a Glazpartner, please contact Dean Bradley – Glazpart Sales Director via email: dbradley@glazpart.co.uk or visit: www.glazpart.com/contact-us/. www.glazpart.com
Dean Bradley welcomes Nigel Headford of CAB to Glazpartners
Dean Bradley and Ben Wallace MD of GGF
THE STRAIGHTFORWARD WAY TO RESOLUTION
Ongoing disputes that lead to non-payment of invoices can have a hugely detrimental effect on a business. Here, Scott Robinson, Managing Director of QURE Group explores the challenges faced and offers a simple, effective solution.
With homeowners procrastinating over those big improvement jobs more than ever, the market remains challenging – but there is money being spent. It’s estimated that the current value of the UK home improvement market is £11.2 billion (1).
A cause for concern when figures released from the Federation of Small Businesses states that on average 52%2 of SMEs are currently waiting on money which is tied up in unpaid invoices. Closer to home, according to insight DIY (3), 19% of tradespeople experience withheld payments a staggering five or more times a year (up from 12% in 2021), with 79% saying they’ve encountered customers who refuse to pay. This means, on average, each individual will
lose £1,062 of income each year because of such reasons, but many lose far more. One in seven (14%) miss out on over £2,000 a year. With almost a quarter (24%) of tradespeople stating they’ve had to write off some debts as losses, and a similar number (23%) saying that this has led to difficulties paying their employees, the contrast between the tradespeople’s cash challenges, and the value of the market is stark and something has to change.
DAMAGING DISPUTE
At first glance, a dispute might seem like nothing more than a few awkward emails or a tense conversation. But it runs much deeper for both installers and customers. Reputation is often the first casualty, for an installer. In today’s digital world, online
reviews carry significant weight. One unresolved issue can quickly escalate, leaving lasting reputational damage that is hard to undo. Then there is the financial impact. Disputes can result in delayed payments which tie up final balances and lead to return visits to site – bringing additional costs. In more serious cases, they may even result in legal action. With the average wait time for small claims court now
nearing 12 months3, that is a long and potentially expensive road most businesses would rather avoid. But the most overlooked cost is the mental toll.
As someone who works closely with installers, I have heard time and time again how stressful these situations can be; the frustration, the sleepless nights and the feeling of being stuck with no clear way forward. In some cases, disputes have pushed experienced tradespeople to question whether to stay in the industry at all. Not because they do not love the work, but because of the emotional strain these issues can bring. Disputes do not just affect a single project. They can have a ripple effect, draining your time, energy and resources. Learning how to manage them is essential for any installer looking to protect their business and their wellbeing.
A UNIQUE OFFERING
The QURE Group provides a host of easy-to-access mediation and dispute resolution solutions to support professional home improvement businesses. Fast becoming the partner of choice to help manage customer disputes with professionalism, ease and most importantly, approachability, QURE Group is already enabling businesses to focus on the day job while we resolve unpaid invoices with efficient, cost-effective dispute resolution services.
With QURE Group, you can expect the following:
• Experience in providing efficient, cost-effective dispute resolution.
• An affordable pay-as-you-go – no subscriptions required –payment model.
• Eliminating the need for costly legal fees or court action.
• Service with a culture of resolution via a nonadversarial process.
Our experienced team has already helped hundreds of installers across a variety of trades with homeowners to navigate even the most difficult situations to find fair, workable outcomes.
Approved by the Chartered Trading Standards Institute (CTSI), we are able to offer that all important mediation between homeowners and installers, when it’s needed.
The team at QURE Group genuinely care about supporting and protecting the individual businesses we work with, to ensure a fair outcome. If you’re one of the installers that’s dealing with unpaid invoices or an ongoing dispute and don’t want to be part of the statistics, get in touch with our team on 0800 211 8000.
www.quregroup.co.uk
WILTSHIRE HOUSE WINS DOMESTIC PROJECT OF THE YEAR FOR THE COTSWOLD CASEMENT COMPANY AT THE SWA AWARDS 2025
The Cotswold Casement Company has won the Domestic Project of the Year category at the Steel Window Association Awards 2025 for work on Wiltshire House.
John Ramshaw, judge for the Steel Window Association Awards, outlined the project and explained why it triumphed. “The extension and refurbishment of this Grade II-listed, farmhouse in Corsham resulted in a cohesive three-fold strategy from The Cotswold Casement Company. Firstly, the large, sympathetically designed ground-floor extension incorporates sleek, floor-to-ceiling steel windows and door screens, which maximise daylight and views of the rear garden. Secondly, internal steel sliding doors further enhance daylighting, while also allowing the open-plan living space to be subdivided when needed. The doors themselves feature concealed head mechanisms and soft opening and closing systems, creating a seamless, thresholdfree transitions between the two spaces. Third, an elegant fire door design incorporating steel elements bring style, safety and functionality to the associated hallways. The breadth and vision of this project’s approach to using steel windows and doors really impressed. There is a strong sense of connection between the exterior and interior thanks to the expert deployment and skilful design of the steel fenestration. The internal sliding doors not only complement the exterior screens but also imbue the interior
spaces with a sense of style and sophistication. This extends to the hallway doors, which are elevated beyond mere functionality to form an integral part of the overall design concept. The Cotswold Casement Company has clearly brought a wealth of experience and expertise to this project, making it a sophisticated and worthy winner.”
THE PROJECT
This Grade II Listed building showcases a distinctive squared rubble stone construction, elegantly finished with rendered surfaces and topped with a stone-tiled roof. The two-storey farmhouse originally featured a four-window main range, highlighted by four recessed cyma-moulded two-light windows on the upper level, alongside three twolight windows and one three-light window on the ground floor. A plank door, framed by a chamfered surround, is situated beneath a shallow slab porch between the left pair of windows, with a drip course elegantly positioned above the ground floor. Inside, a Tudor-arched unmoulded fireplace graces the west end of the main range.
The client sought to enhance the exterior with steel doors and screens that would harmonise with the original steel windows. They also requested internal fire doors and a sliding patio door that would match the external frames, envisioning a design where the tracking for the sliding doors would be concealed.
The resultant steel fenestration introduces sleek lines that maximise natural light in the formal dining area. Through
ongoing research and development, the company has created a FENSA-approved/BFRC B-rated screen, allowing steel to serve as a primary door screen.
The internal secondary sliding doors, with soft open and close systems, further enhance the influx of natural light. When opened, these doors create a seamless transition with no floor threshold, enabling the timber flooring to flow effortlessly between the two spaces.
The fire door design also incorporates steel elements in the hallways, contributing to stunning uniformity throughout the project.
Matthew Hahn, Managing Director for The Cotswold Casement Company, commented, “I am very proud of our team, from designing the scheme to its final install their attention to detail was outstanding. We are also honoured the SWA recognise our project as a winner”.
The ironmongery for this project was supplied by SWA associate member Steel Window Fittings.
For further information on the Steel Window Association or if you’re interested in becoming a member, please visit www.steel-window-association.co.uk.
BIGG LAUNCHES THE IGU CLUB –UNASHAMEDLY BRILLIANT STANDARD IGUS
Coventry-based Blinds in Glass Group Ltd has switched on its £75,000 brand new standard toughened glass IGU production facility, and has manufactured 103 units in its first week already. This investment has allowed BiGG to add to its existing range of products which includes integral blinds, glass roofs and composite doors.
BiGG managing director Ian Woolley is focusing purely on producing a quality IGU, eliminating product performance issues that were increasingly causing his customers problems. While many IGU manufacturers compete solely on price – and thereby compromising quality – Ian perceived a real
hunger from window companies wanting to buck the trend and concentrate on quality first and foremost, with price reflecting that quality. As a result, he created an IGU brand that stuck to its guns on performance, even if that meant being more expensive.
“We deliver to window companies all over the country, and everywhere we were being told the same story – that they were being let down consistently by their standard IGU supplier,” said Ian Woolley. “Whether it was the level of service, substandard product or scratched glazing, poor IGU supply was negatively impacting their business. The conversations grew into an almost club like environment, in which discussions evolved into what we saw as a gaping opportunity to put together a solution - one that would give our customers that reassurance and reliability that was sorely missing. It is from this that the IGu Club arose, driven by a universal change needed for standard IGUs.”
The new 3000 square foot production facility has been opened at the company’s main head office near Coventry. The
company’s commercial focus is on supplying its customers who understand the importance of striving for quality in the supply chain, rather than dealing with the constant headaches caused by substandard products. To this end, BiGG focuses on existing customers who are part of its IGu Club.
“The ethos behind The IGu Club is so simple, yet the hunger for it is palpable,” continued Ian. “We promise our club members that we will turn up on time, with units which have no scratches and leave no debris. And it is a reflection on the service we demand of our own suppliers. Our toughened glass is supplied by Toughglaze in Bedford, with whom we
“Whether it was the level of service, substandard product or scratched glazing, poor IGU supply was negatively impacting their business."
can guarantee a delivery rate of 98.5% - our same expectations are passed on to our own customer base, and it keeps everyone focused on what is important throughout the supply chain.”
Driving up standards, the urge to be the best, not just that little bit better, is the ethos behind all brands within the Blinds in Glass Group. Which is why, alongside Toughglaze, the company is dedicated to suppliers with a similar mindset – including Saint Gobain, Swisspacer, DGS Group and Kommerling.
POLYFRAME GROUP WELCOMES CUSTOMERS FOR EXCLUSIVE FACTORY TOUR AND PARTNERSHIP EVENT
Polyframe Group proudly opened its doors to customers on Wednesday, 25th June 2025, for an exclusive on-site event aimed at strengthening partnerships, showcasing innovation, and discussing future opportunities.
The event provided a platform for Polyframe to highlight its growing capabilities and expanded capacity. A live demonstration of the Group’s newest Sturtz and Stuga machinery gave attendees a firsthand look at how Polyframe is investing in cutting-edge technology to improve manufacturing capability, quality and efficiency. During the event, Polyframe also unveiled its newly redesigned brochure and website, offering attendees an insight into the company's vision and upcoming developments. These developments reflect Polyframe’s commitment to manufacturing excellence and enhancing customer engagement through a partnership model.
Further discussions centered on Polyframe's strong commitment to, and growing presence in, the commercial sector. Their experts were on-site to offer detailed advice on tenders, bidding processes, and the full spectrum of support available for customers involved in commercial projects.
Will Gold, CEO, commented: “Our customers are the most important part of our business and we want to work with them in a partnership that sees us deliver the products, quality and service they need to grow their business. Events like today are a critical part of deepening these customer relationships. They provide a forum where we can listen to what customers need and want from us and allow us to showcase our ever improving capability. Today marked
the start of a much more active phase of customer engagement initiatives that we’ll be rolling out going forwards. We believe these events have significant value and they represent a step change in how we intend to deliver on the promises of our Polyframe Partnership Programme.”
Guests also got the chance to meet and spend time face to face with key staff members across the Polyframe organisation and left with a Norfolk themed goody bag to provide some sustenance on the journey home!
All staff at Polyframe would like to sincerely thank the attendees and their key supply partners for making the event such a success.
INTERESTED IN BECOMING A POLYFRAME PARTNER?
Please reach out to your regional sales manager or contact our customer services team directly at 01603 879581 or visit our website www.polyframe.co.uk.
WINNING THE GAME IN A TOUGH MARKET: A CHESSBOARD STRATEGY
Sioned Yates, Access Marketing
discusses how to navigate challenging times with smart moves and strategic thinking.
In today’s competitive and tough market, thriving in the fenestration industry feels much like playing an intense game of chess. The current climate is challenging, it is a consistent message we hear, whether at networking events or through our trade media: business is tough, the market is stagnant at best, and quotes are taking longer to convert, if at all. Gone are the days of effortless orders; now, it’s about fighting for every win.
But just as in chess, every piece on the board has its purpose—and every move can be decisive. When business gets tough, protecting your king—your cash flow—is paramount. Prudent cost management, tight operational efficiencies, and robust, productive marketing and sales activity are crucial. On top of that, delivering exceptional customer service is more important than ever to ensure repeat business and attract new orders.
THE QUEEN: COMMUNICATION IS YOUR STRONGEST PIECE
In challenging times, the queen of your business should be communication. Investing in marketing and consistent customer communications isn’t just important—it’s essential.
Successful businesses keep investing into their marketing during tough times, so they’re well positioned when the markets improve.
Consider how you’re differentiating your business from the competition and, more importantly, how you’re communicating that difference. In a market flooded with similar messages, it’s easy to become just another voice.
Remind customers of your full range of products and services—don’t assume everyone knows what you offer. You’d be surprised how often customers say, “I didn’t realise you did that!” And if you’ve added something new, shout about it. Sometimes, it’s the basics that get overlooked.
Most importantly, remember to engage with your customers. Don’t forget to understand their needs and wants, and look for ways to deliver unique value. Spend time with them, listen, and treat them like royalty—because, at the end of the day, your customers are the lifeblood of your business.
THE ROOK: HARNESSING THE POWER OF DATA
Every chess master knows the rook is a force to be reckoned with. In business, that’s your intelligence—your data. When you know your numbers, you can make strategic moves with confidence.
Analyse your sales revenue, customer performance, product mix, and margins. These insights allow you to tailor your marketing and sales efforts to maximise profitability. You don’t need to have or you may not have the luxury of an expensive CRM or ERP system—simple spreadsheets can provide the insight you need.
Tracking lead costs (especially if you rely on paid advertising) is vital; as the market tightens, competition increases and costs rise. Evaluate your lead quality and ensure your activities are delivering both the right quantity and type of customer. Sharpen your targeting, especially in Google Ads. Don’t waste your budget on wasteful and uninterested clicks—focus on the demographics that are truly interested in your products.
Know your conversion rate. Whether you track it weekly or monthly, keeping an eye on conversions and keeping it simple can really help in making the right business decisions. If your conversion rate is dipping to low double digits, it’s time to take action.
Regularly review product performance: which products bring in the most profit? Are you relying too heavily on one product that’s vulnerable to the current market environment? Consider marketing your underperforming products more aggressively, or why not consider diversifying—are there on-trend, low-
investment additions you can offer, like pergolas, aluminium or composite decking? Branching into new but complementary markets can open up fresh revenue streams.
THE BISHOP: PLANNING YOUR NEXT MOVES
The bishop symbolises your strategy. Make sure you have both a long-term plan and a short-term tactical plan. Solid marketing, sales, and operational efficiency strategies are essential to navigating the ever-changing economic chessboard.
THE KNIGHT: AGILE SALES TACTICS
Your sales function is your knight—nimble, flexible, and ready to leap over obstacles.
Think carefully about your sales tactics. Don’t be too quick to slash prices to unsustainable levels—sacrificing your king for a short-term win can be disastrous. Instead, look at long-term offers, attractive short-term promotions, or loyalty rewards
“Sometimes, tough decisions must be made—when individual performance is lacking, sacrificing a pawn may be necessary to protect the king. “Being nice” or accepting mediocrity can threaten your business’s survival. Delaying hard choices only increases risk.”
that entice customers without threatening your bottom line. This approach can not only strengthen your brand, it can encourage customer loyalty, and position your business as the primary option amid strong competition and challenging market conditions.
Set clear activity frameworks and expectations for your internal and external teams, so they’re prepared to outmanoeuvre the competition and secure the sale.
THE PAWNS: YOUR PEOPLE, YOUR FOUNDATION
No chess match is won without pawns, and no business succeeds without its team. Your staff are your most powerful defence. Keep them engaged and informed about how the business is performing and how they can contribute to success.
Sometimes, tough decisions must be made—when individual performance is lacking, sacrificing a pawn may be necessary to protect the king. “Being nice” or accepting mediocrity can threaten your business’s survival. Delaying hard choices only increases risk.
But just as important as making tough calls is celebrating success. Share wins, big or small, and make sure your team feel appreciated. It’s one of the simplest yet most effective ways to maintain morale and keep everyone motivated to win and succeed.
CHECKMATE: ASK FOR HELP WHEN YOU NEED IT
Finally, remember that even the best chess players sometimes need advice. Don’t hesitate to reach out to industry experts to help you see new opportunities and make the right moves for your business.
In these tough and challenging times, a strategic approach—protecting your king, leveraging your queen, rook, bishop, knights, and pawns—can be the difference between merely surviving to thriving. Make every move count!
Sioned Yates
OS-29+: THE UK’S MOST THERMALLY EFFICIENT ALUMINIUM SLIDER
Ben Brocklesby, Director at Origin, the UK’s leading manufacturer of aluminium doors and windows, discusses the brand’s latest product innovation.
At Origin, pushing the boundaries of what’s possible in aluminium glazing has always been at the heart of what we do. Our latest launch, the OS-29+, marks a significant step forward. Engineered for performance, built to last, and finished to the highest standards, it is the most thermally efficient aluminium sliding door available in the UK today.
THERMAL PERFORMANCE THAT LEADS THE MARKET
With the OS-29+, we’ve created a product that doesn’t compromise. Its design has been carefully developed by our inhouse research and development team to deliver exceptional thermal performance.
Achieving U-Values as low as 0.78 W/m²K, this system redefines what is possible for aluminium sliders and brings it in line with the thermal capabilities of our OB-36+ Bifold Door which is available in both Soho and Contemporary aesthetics.
This level of efficiency gives installers and specifiers a new option for customers looking to improve their home’s energy performance. Whether the priority is
meeting or exceeding building regulations or simply cutting energy costs, the OS-29+ delivers a superior and future-ready solution for modern glazing requirements.
“To enhance its refined finish, the Sliding Door also features square beading, a flush stacking option, concealed tracks and running gear, and colour coded interlock caps. For those looking for design continuity across their project, the OS-29 + is also available with a Signature Knurled handle which is a feature that runs across much of the Origin range.”
BUILT FOR RELIABILITY AND PRECISION
Every OS-29+ is manufactured by Origin at our high-tech facility in Buckinghamshire. Our manufacturing processes are backed by rigorous checks at every stage, so we can guarantee that each door meets our exacting standards.
Installers can also offer clients significant design flexibility. With over 150 RAL colours available, the OS-29+ can be fully customised to suit a wide range of styles. Combined with Origin’s own in-house powder coating facility, accredited by Qualicoat, every door benefits from a flawless and long-lasting finish. Our 10-stage pre-treatment process ensures the aluminium is thoroughly prepared before coating, giving the product the durability and resistance our trade partners expect.
DESIGN THAT DELIVERS
Alongside thermal performance, the OS-29+ offers a sleek architectural finish that continues to grow in popularity. With slim sightlines of just 29mm, this system maximises the amount of natural light
“Demand for thermally efficient glazing is only going in one direction. Architects, developers, and homeowners are looking for products that meet today’s performance expectations without sacrificing on style. With the OS-29 +, we’re giving our Partners an unrivalled solution that meets those needs head-on.”
while enhancing the connection between indoor and outdoor spaces. It is a perfect fit for contemporary properties, where uninterrupted views and effortless elegance are key.
To enhance its refined finish, the Sliding Door also features square beading, a flush stacking option, concealed tracks and running gear, and colour coded interlock caps. For those looking for design continuity across their project, the OS-29+
is also available with a Signature Knurled handle which is a feature that runs across much of the Origin range.
CONFIDENCE BUILT IN
As with every product we manufacture, long-term performance is built into the OS29+. That is why it comes with a guarantee of up to 20 years. For installers and their clients, this provides real assurance in terms of durability as well as peace of mind that their property will be protected for the long-term.
Security was also a big design priority. The new Sliding Door exceeds all required security accreditations and achieves PAS:24, providing homeowners with ultimate confidence in their investment. With a multi-point lock and a 3-Star Diamond Cylinder, it delivers excellent home security.
DELIVERING WHAT THE MARKET NEEDS
Demand for thermally efficient glazing is only going in one direction. Architects, developers, and homeowners are looking for products that meet today’s performance expectations without sacrificing on style. With the OS-29+, we’re giving our Partners an unrivalled solution that meets those needs head-on.
By combining thermal performance, aesthetics, and the build quality Origin is known for, this system gives our trade customers a powerful new tool in their portfolio. Whether it is a one-off project or a large-scale development, the OS-29+ is an outstanding solution.
The OS-29 + Sliding Door is now available. Become a Partner and start specifying the OS-29 + Sliding Door today.
AS SUMMER SLOWS, UNCERTAINTY GROWS: WHAT’S
NEXT FOR THE UK’S FENESTRATION SECTOR?
Neil Evans, Managing Director at VEKA plc, gives his thoughts on the current market and explains what VEKA is doing to help its customers steady the waves.
It’s a clichéd yet almost obligatory way to start any discussion at the moment, but we really are living through unprecedented times.
The global outlook is not short on volatility, with geopolitical happenings, economic pressures and shifting consumer behaviours all reshaping markets daily. And while some of these forces often appear far removed, their effects ripple quickly into local industries like ours.
After years of steady, if unspectacular, performance, the UK’s fenestration sector has unfortunately entered a phase of stagnation, creating pressure that is difficult to ignore. Order volumes are reported as flat at best, discretionary household spending continues to decline and sadly, insolvencies have started to surface. Even those in the sector that have a knack for overclaiming their performance have gone quiet. For transparency, our volumes are in line with 2024.
In contrast to previous years, few can now confidently claim that the sector is outperforming. Privately, even longstanding operators are referring to the current landscape as ‘dire’, expressing their concerns about where the market is. The usual optimism we tend to sense in the summer months ahead of the September to November ‘peak season’ seems muted, and fabricators, installers and suppliers alike are occupied with what comes next.
The most pertinent challenge is that households remain reluctant to commit to big-ticket purchases like new windows and doors. The latest GfK Business and Consumer Confidence research1 shows that overall consumer confidence continues to sit in negative territory, and although personal savings remain high, spending has shifted. According to Barclaycard’s data, consumers are choosing experiences over major home improvements, even when funds are available.
“While we will continue to invest and support, there is also a shared responsibility. The fabricators and installers who weather this period successfully will need to work harder to stand out.”
There is also little sign of external stimulus. Government focus has been on greener technologies like solar panels and heat pumps. Window and door replacements, despite offering proven energy-saving potential, remain largely absent from subsidy or voice. As a result, demand is heavily dependent on discretionary spend –hard when homeowners are adopting a ‘wait and see’ attitude in response to a volatile economy.
It would be wrong to suggest that the outlook is universally bleak, but a lot hinges on the months ahead. As we know, Autumn is traditionally a key period for the industry, as projects scoped and priced during the summer go ahead. This year, quoting activity won’t have picked up as hoped for everybody, meaning that everybody will have to work harder and smarter to convert.
Yet, there are many businesses still making ground. We see it in our business with some customers who have found double digit growth so far this year, and others who have grown for eight consecutive years. Regardless of overall conditions, some businesses are outperforming the market. The differences between those who are growing or stable and those who are not are becoming more defined. The firms doing well have a clear strategy, they’ve invested in capability, whether production technology,
marketing or customer services, and they are actively managing risk across markets. Critically, they are not over-exposed to a single customer group or channel, and have diversified customers across retail, commercial and public sectors – because it’s rare to see all sectors in decline at once.
Manufacturers and systems houses are also being asked for more, such as technical input, commercial support, help with marketing and even operational advice. At VEKA, we have seen this shift first hand. Increasingly, our most successful partners are those who approach us as collaborators. They share their challenges and plans and ask us to add value beyond ‘just’ hugely reliable supply. In return, we are candid about what’s achievable and where we can add value.
We know that now, more than ever, customers need partners who can be relied on. While we recognise that we are not immune to market forces, we are strong and stable on a solid foundation. Unlike some in the sector, we remain free from the financial pressures that have unfortunately challenged others in recent months. Our supply chain is secure; balance sheet is strong and our family ownership is rock solid.
This robust foundation allows us to continue investing in our services, product development and technical and marketing support.
While we will continue to invest and support, there is also a shared responsibility. The fabricators and installers who weather this period successfully will need to work harder to stand out. That means marketing better, quoting smarter – all while avoiding a race to the bottom – and managing costs tightly. Most importantly, they need to be open to change.
That means reaching into the sales opportunities provided by the whole VEKA product range, thinking critically about what they want to stand for, and communicating this successfully to their customers, whether new or established. Importantly, it means seeking out support from suppliers and using it to its full extent, as well as investing in being seen.
In a recent discussion with several installers, they emphasised to me that they had seen a positive shift in the role of recommendation as a source of leads and as a source of conversion. Real people with real experiences as the basis of choice. For the market to turn, the industry needs to make it happen – and VEKA is here to help lead the charge.
Glazpart is delighted to announce that Affordable Window Systems including Timberlook has become a Glazpartner – the initiative set up to; increase customer collaboration, find product solutions and deliver reciprocal marketing benefits.
Affordable Window Systems was founded in 1993 as a family owned business in Blackpool, where the central manufacturing facility still operates along with company offices to deliver customer service, account management, and trade support.
Using their expertise and deep understanding of the market from decades of working in the industry, the family focused initially on their expertise of manufacturing uPVC windows and doors for trade customers. Within a few years, Affordable Window Systems quickly built a reputation for quality, reliability, and customer-first service. Responding to growing local demand, the company later launched 21st Century Windows, a sister company offering a one-stop shop for installers, which included a fully stocked trade counter. Since its first branch opened in the early 2000s, 21st Century Windows has expanded to five locations across the North West of England — and even a little beyond.
As customer needs evolved, so did the company's product offering. Another sister company, Affordable Aluminium Systems, soon followed, providing aluminium systems to the trade, including the exciting innovation of bifold doors (to name but a
few). In more recent years, they introduced heritage flush sash UPVC windows to their offering — a move that proved to be a key turning point in product innovation.
Recognising the importance of brand presence, Timberlook launched as Affordable's in-house flush sash brand, one of the first in the industry to actively market directly to homeowners and generate leads for trade customers. In more recent years, building on the success of Timberlook, the company recently introduced Decorio, its premium heritage aluminium brand inspired by the surge in popularity for steel glazing.
From its humble beginnings, manufacturing just 50 windows a week, Affordable Windows Group is still a family run business and now operates UK-wide, producing over 3,000 uPVC and aluminium items weekly — a true testament to over three decades of listening to customers, adapting to market trends, and investing in long-term partnerships.
On becoming a Glazpartner, Amelia Gaughan, Head of Marketing for Affordable Windows Group commented, “We are pleased to become Glazpartners and continue our strong working relationship with Glazpart. Trickle vents may appear to be minor details to some, but they often
“We are delighted that Affordable Windows including Timberlook has become a Glazpartner.”
make or break a sale. That's why we value our partnership with Glazpart and choose their Link Vent product — it looks great, complies to current building regulations, and gives our installers absolute confidence on the job. The option of a woodgrain foiled finish is also a game changer, allowing the vents to blend seamlessly with the window profiles.”
On Affordable Windows Systems joining Glazpartners, Dean Bradley, Glazpart Sales Director commented, “We are delighted that Affordable Windows including Timberlook has become a Glazpartner. They are one of the leading companies in our industry and we look forward to closer collaboration in the future. In the meantime, we will continue to promote Affordable Window Systems as a Glazpartner at events, in our publications, in the trade media and online on our website and social media channels. Glazpartners is for companies who are doing the job right and value reliable supplier partnerships.”
Launched at FIT Show 2023, Glazpartners is a unique and attractive initiative with 60 companies joining since May 2023 and all 60 being promoted at FIT Show 2025 . The initiative has enjoyed record PR coverage, numerous award nominations with ultimate recognition at The Installer Awards in March 2024, when Glazpartners won “Best Customer Support Programme”.
The Glazpartners Programme offers the following promotional benefits for all participating companies.
• Listing and logo on the bespoke Glazpartners webpage
• Logo and profile in Glazpartners annual brochure
• Branding on Glazpart’s lightbox graphics at trade fairs/exhibitions.
• Joint articles for the trade media
• Use of the Glazpartners logo
• Promotion via social media channels
• Regular updates with Glazpart news and information first via Glazpartners E-Newsletter
If you are interested in becoming a Glazpartner, please contact Dean Bradley
– Glazpart Sales Director on: dbradley@glazpart.co.uk or visit the Glazpart web page: https://glazpart.com/contact-us/.
To find out more about Affordable Window Systems including Timberlook please visit https://www.a-w-s.co.uk/ or contact sales@awcg.co.uk.
Amelia Gaughan, Head of Marketing, Affordable Window Systems
TIMBER MARKET INTELLIGENCE
Twenty-five years ago, the much-admired Wood for Good campaign and its commitment to higher design, manufacturing and quality standards and factory painting, with materials such as Accoya that are made to last, rescued timber windows and doors from oblivion, showing they could be beautiful over a lifetime and last as long as any material.
TimberWindows.com then championed timber, and brought engineered timber to the trade and installers sold its premium products to the growing premium market where people loved everything about timber.
It came as a shock to PVCU and aluminium fabricators who thought of timber as yesterday’s product and the windows they were often replacing to see premium buying homeowners – the Haves -queuing for it, at prices they could only dream of, in top installation companies.
In a market renowned for slashing prices at the first sign of a downturn, the ‘Haves’
were paying quite a lot extra for a beautiful, natural and now long-lived product. It’s hard to break a habit, but Timber companies are waking up to the benefits of marketing. Typically, timber companies kept themselves to themselves and eschewed marketing, waiting for customers to beat a path to their door. But this attitude is changing. And importantly, traditional
WINDOWBASE AND TOMMY TRINDER PRESENT
INDUSTRY LEADERS COMMENTS...
“The 2025 window & door industry trend report from Mike and Chris is refreshingly informative for fenestration leaders. It’s an enabler for sensible and data lead decision making, and it allows industry entrepreneurs to combine gut feel with real data before taking risks. I can’t wait for next years.”
Joe Trueman, Co-owner, Premier Arches and Glyngary
“The critical insights in the 2025 Window & Door Market Trends report make essential reading for glazing businesses looking to grow market share. 40% of firms offered wood in 2024, confirming the growing momentum and revenue potential of timber products.”
Andy Ball, Co-founder, The Joinery Network
“It’s a joy to read a piece of work so crammed with informed insight and delivered in such a readable and easily absorbed style. Loved it.”
Colin St John, ex-Commercial Director, Freefoam Plastics Managing Director, GAP
“WindowBASE are an excellent data provider. They are not just a data provider, they operate almost as a consultant. Their industry knowledge and advice to us has been very valuable and their data is accurate and well maintained. They listened to our needs carefully before proposing what we need. Service is fast, and the team are very approachable.”
Joe Trueman, Co-owner, Premier Arches and Glyngary Joinery
“As a timber window and door specialist it is crucial to keep an eye on the overall market, including uPVC and aluminium. This report provides extremely valuable data on which to make informed decisions.”
Duncan Wright, Managing Director, Lindenwood Home
“At Deceuninck we have used WindowBASE consistently for 15 years and we have done rather well with it. WindowBASE gives me access to data I trust.”
Rob McGlennon, ex-Managing Director, Deceuninck
Joinery
Image: Lindenwood Home
premium-end PVCU and aluminium companies are realising that homeowners are agnostic and broadening their offer. It feels like heresy to say this, but homeowners are not really that interested in the material. They will listen politely while salespeople sell the benefits of the material, but if we’re honest, homeowners love beautiful, energy
Systems companies, fabricators and installers were like the proverbial stick of rock with the letters PVCU or aluminium running through them. Timber kept itself to itself. Now, top end installers with showrooms offer quality windows and doors made from two or three materials to customers who buy what they love or what looks best in their home. Fabricators have broadened their range too, and even system companies are changing their spots and offering both PVCU and aluminium. Increasingly companies are identifying themselves by what they are – systems companies, fabricators or installers - and by their positioning or markets they serve eg premium homeowners, or commercial, rather than by the materials they use.
FOLLOW THE MONEY!
The Government promised to build 1.5 million homes to alleviate the housing shortage. Will they do it, is it possible? No. The Government may unblock planning pipelines, and the Bank of Mum and Dad may help to make homes more affordable,
but there aren’t enough skilled workers or materials capacity to build them. It takes time to recruit and train skilled workers, and time to plan and get permission to build and build new factories. So, at the end of this parliament there will still be a housing shortage, and the gap between the Haves and the Have Nots will continue to widen.
The Haves own over 90% of UK savings and pensions, £2.2 trillion in mortgagefree housing wealth. They are the Bank of Mum & Dad and when they want to improve their home, they do it if it makes sense. Within reason any improvement they invest in is soon paid for by the increase in value of their property. The number of the Haves is also rising (population growth and demographics) so for the last 25 years premium markets have been growing and they continue to grow as a proportion of the total market. Follow the money. There’s a lot of it!
Origin, the UK’s leading manufacturer of aluminium doors and windows, has been awarded the internationally renowned Qualicoat accreditation for its stateof-the-art, in-house powder coating facility.
The Qualicoat accreditation is a globally recognised quality standard for powder coating aluminium. Designed to ensure that the powder coatings used in the construction industry meet the highest standards of quality, durability, and
environmental sustainability, a set of lengthy and rigorous steps must be passed to become certified.
To achieve Qualicoat approval, Origin had to meet strict criteria for its pre-treatment and powder coating processes, including performance, durability, and resistance to weathering. The accreditation process also includes regular surprise on-site inspections to ensure that the facility continues to meet the required standards.
Origin’s approach begins with a meticulous 4-stage mechanical cleaning process. Starting with the company’s unique linishing machine, the only one of its kind in the UK, air, water, and adjustable brushes are used to eliminate even the slightest imperfections from the aluminium profile.
This process increases the quality of the material and ensures a pristine surface, ready for the 10-stage, chrome-free, pre-treatment process, which exceeds the industry standard of 5-7 stages.
For the powder coating, Origin uses Class 1, 2 and 3 powders to ensure a superior finish that is corrosion-resistant, durable, and looks impeccable.
To ensure continued quality, Origin’s inhouse laboratory continuously conducts tests to ensure the powder coating’s integrity. The testing includes adhesion, colour, resistance to cracking, and film thickness to ensure market-leading products every time.
This level of dedication to providing the best quality for its customers is what allowed Origin to achieve Qualicoat status.
David Bunker, Operational Risk and Supply Chain Director at Origin, comments: “Achieving Qualicoat accreditation is a significant milestone for Origin, and one we are incredibly proud of. To achieve it, our in-house powder coating facility was subject to rigorous independent audits and over 1,000 hours of corrosion resistance testing. It was no mean feat, but the commitment validates our relentless pursuit of excellence and reinforces our position as a leader in the industry. This achievement underscores our dedication to delivering exceptional products that not only look great but also provide unparalleled quality.”
To open a trade account with Origin, please visit https://trade.origin-global. com/partner-with-origin
BUILDERS’ MERCHANT MAY VALUE SALES UNCHANGED (0.0%) YEAR-ON-YEAR BUT VOLUMES UP +2.1%
The latest Builders Merchant Building Index (BMBI) report, published in July, shows builders’ merchants’ value sales in May were unchanged (0.0%) compared to May 2024. Year-on-year volumes rose +2.1% but prices fell -2.1%. With one less trading day in the most recent period, like-for-like value sales – which take trading day differences into account - were up +5.0%.
Looking at value sales by category, five of the twelve categories sold more compared to May last year. Renewables & Water Saving increased +23.4%, followed by Miscellaneous (+3.8%), Landscaping (+1.9%), Timber & Joinery Products (+1.4%) and Services (+1.0%). The largest category, Heavy Building Materials, sold -0.4% less while Workwear & Safetywear (-7.0%) was weakest.
LATEST THREE MONTHS
In the three months from March to May 2025, total value sales were +3.3% higher than the same three-month period a year before. Volume sales were up +5.4% while
prices were down -2.0%. Viewing value sales by category shows nine categories sold more with Renewables & Water Saving (+11.3%), Landscaping (+9.0%), Miscellaneous (+6.1%), Heavy Building Materials and Services (+3.8%) all performing better than Total Merchants. Decorating (-1.2%) and Kitchens & Bathrooms (-2.4%) were the weakest performing categories. With one less trading day in the most recent period, like-for-like value sales were up +5.0%.
MONTH-ON-MONTH
Value sales in May were unchanged (0.0%) compared to the previous month’s sales. Month-on-month, volume sales were up +1.0% but prices slipped -1.0%. Value sales for four categories were up compared to April, with Timber & Joinery Products (+1.4%), Decorating and Landscaping (both on +1.3%) and Renewables & Water Saving (+0.9%) ahead of the rest. Total
Builders Merchants was ahead of the biggest category, Heavy Building Materials (-0.3%). There was no difference in trading days.
LATEST 12 MONTHS
Total value sales in the 12 months June 2024 – May 2025 were down -1.8% on the previous 12-month period (June 2023 – May 2024). Volume sales were -0.6% lower, and prices were down -1.2%. Five of the twelve categories sold more in terms of value sales with Tools (+4.4%) up the most, followed by Services (+3.7%), Workwear & Safetywear (+3.3%), Miscellaneous (+1.1%) and Landscaping (+0.6%). The two largest categories, Timber & Joinery Products (-3.5%) and Heavy Building Materials (-2.0%), declined.
For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.
INSTALLERS SAVE TIME AS ADMINBASE AND TOMMY TRINDER TEAM UP
Window installers across the UK can say goodbye to rekeying and hello to a smoother workflow, thanks to a brand-new integration between AdminBase and Tommy Trinder…
The new link between the industry’s go-to CRM and most popular quoting tool means customer details only need to be entered once—they’ll automatically appear in both platforms. And when quotes are created in Tommy Trinder, all the documents flow straight into AdminBase without installers having to lift a finger.
“This is going to make a big difference for busy installers,” said Chris Brunsdon, Founder and CEO of Tommy Trinder. “We
know paperwork is a pain—so we’ve worked with AdminBase to take some of that pain away. Everything just connects.”
The new API link is all about saving time and reducing hassle. Whether it’s a new enquiry or a finished quote, data moves effortlessly between the two systems, keeping everything in sync and cutting down on admin.
Rhonda Ridge, CEO of AdminBase, added: “We’re excited to bring this integration to our users. It’s a simple, practical step that will help installers stay organised, work faster and get more done.”
The integration is available now for users of both platforms.
For more information, visit: https://www.abinitiosoftware.co.uk https://www.tommytrinder.com
VISIROOM & VSHOME – A SMARTER WAY TO SELL HOME IMPROVEMENT PRODUCTS
Production Software Technology (PST), trusted for over 30 years, is highlighting the benefits of its rebranded augmented reality app VisiRoom and its powerful integration with the vsHome software.
Together, these tools help installers deliver a smarter, more engaging sales experience, combining accurate 3D design with immersive AR visualisation to turn ideas into reality, whether on-site or in the showroom.
VisiRoom is designed to bring ideas to life by letting users place 3D models of conservatories, garden rooms, windows, doors and other products directly onto a property using only a smartphone or a tablet. With three immersive viewing modes – Real Scale, Tabletop and Virtual Reality, customers can walk around, step inside and explore the proposed design before making any commitments.
Built to work seamlessly with PST’s vsHome software, VisiRoom simplifies the sales journey. Designs created in vsHome - including custom sizes, colours and configurations, can be instantly shared with customers via text, email or QR code. This allows installers to present proposals with clarity and confidence, improving communication and helping the homeowner visualise exactly what the finished installation will look like in their own space.
The rebrand from vsHome AR to VisiRoom marks more than just a name change. It reflects PST’s ongoing commitment to transform how home improvement products are bought and sold. Since 1990, PST has supported businesses across the industry with tools for selling, surveying, pricing and manufacturing. VisiRoom is the next step in that journey, combining powerful 3D design and AR to make a design process that is more intuitive.
The development of VisiRoom addresses a long standing challenge in the industry: customers often struggle to interpret technical drawings or static visuals. This can lead to miscommunication, uncertainty and costly revisions. By offering a full scale, interactive experience, VisiRoom bridges the gap between concept and reality, making the design process more engaging and customer-friendly.
Already gaining traction internationally, VisiRoom is a practical, business ready solution that empowers installers, improves customer satisfaction and brings clarity to the sales process.
For more information, contact PST at info@pstonline.co.uk or call 0114 221 7070.
WD GROUP STRENGTHENS PARTNERSHIP WITH EMMEGI (UK)
Window and Door Maintenance Services (WD Group) in Tamworth has this year added three more Emmegi (UK) machines to its factory set up – bringing the total to nine and extending the successful, long term partnership that exists between the two businesses.
Founded in 1985, WD Group initially used a chop saw to manually cut materials in its factory and that original saw with a ‘where it all began’ sign still hangs on the wall as a reminder of just how far the fabricator has come over the past 40 years. It is fitting then that the newest Emmegi machine to arrive is a ‘cutting-edge’ electronic 5-axes twin head saw – the Combi 5 Assi Star.
This high volume, high precision machine can cut large aluminium sections and, with 5 axes for compound cuts, can rotate up to 22°30’ for external angles and 45° for internal angles.
Alongside the Combi, Emmegi (UK) also supplied a new rugged Rifila single head saw for cutting both extruded profiles and flat sheets of aluminium and a Copia 324 copy router, which allows for through machining of aluminium. Together, they are being used by WD Group to further enhance its manufacturing accuracy and efficiency.
The WD factory already features some of Emmegi’s most popular and trusted machines – including a Phantomatic X4 CNC machining centre with 4-axis control and two Itaca single head corner crimping machines.
Angus Richards, the company’s Managing Director, says the partnership with Emmegi is fundamental to WD’s operating efficiency: “Since we upgraded from that original chop saw all those years ago, we have always put our faith in Emmegi machines. They have proven themselves over and over in terms of performance and reliability, and the continual technical innovation at Emmegi has been really valuable in helping us build our reputation for delivering quality and manufacturing excellence.
“One of the big advantages of always buying from Emmegi is the breadth of the range which means they always have a machine which fits our requirements precisely, without any need to compromise on capacity or performance. We’ve had great support and advice from Ian and the rest of the Emmegi (UK) team, and have been able to rely on them for all our service and maintenance requirements.”
Ian Latimer added: “It’s been a pleasure to see how WD Group have advanced so far in recent years. They have successfully leveraged so many of the advantages that come from our advanced machinery options and focused on achieving seamless efficiency as they have established themselves as a real force in aluminium windows, doors and curtain walling.”
More info at: https://www.emmegi.com/en/home and https://www.windowanddoor.co.uk/
STAY IN SHAPE WITH ODL EUROPE
ODL Europe has reported a growing number of fabricators and installers choosing its Capstone-engineered GRP door slabs for their proven resistance against bowing, twisting and distorting, especially in high temperatures.
Suzanne Nicholl, Head of Sales and Marketing at ODL Europe, explains: “As soon as the summer heat hits, we hear the same thing from installers - frustration with alternative composite doors that become ‘bent like a banana’. The callbacks and reputational damage that follows is costly. With ODL Europe’s door slabs, those concerns are eliminated thanks to our product’s inherent structural stability.”
She continues: “Some assume LVL thickness alone determines whether a door will stay flat, but that’s only part of the equation. The real difference likes in the door skin. Doors that warp often have a similar internal construction, but inferior GRP skin composition. Ours are manufactured using high-glass-content GRP SMC skins, pressed to exacting standards for superior performance.”
ODL Europe’s composite door slabs feature 2mm thick impactresistant GRP skins available in both TrueGrain woodgrain and smooth finishes. These skins are bonded to a high specification subframe made from water-resistant pure PVC polymer and reinforced with high-density LVL (minimum 570 kg/m³). The entire structure is assembled with advanced urethane resin adhesives to ensure complete stability and product longevity.
Each slab is manufactured by Capstone Engineering Ltd, one of the world’s largest GRP door producers and exclusively supplied in the UK through ODL Europe. With over 750,000 doors installed annually worldwide, Capstone sets the standard for GRP durability and performance. The range includes over 30 door styles, both glazed and unglazed, with several designs unique to ODL Europe. Whether fabricators and installers need traditional, contemporary or modern door aesthetics, the collection is developed to reflect current design trends and give customers a clear point of differentiation.
Every slab meets PAS24 security standards, is manufactured under BM Trada Q-Mark certification and benefits from ISO 9001 and ISO 14001 certified processes. Capstone timbers are FSC-certified, ensuring full chain-of-custody sustainability.
Sue concludes: “At ODL Europe, we’re committed to delivering a product that not only looks great but performs consistently whatever the weather. Installers choose our doors because they trust them not to bow or twist, which avoids callbacks and protects their reputation. It’s a powerful advantage for our customers.”
FABRICATOR FOCUS
FOCUSING ON FABRICATORS
To continue as the UK’s leading glazing component manufacturer, Glazpart constantly focuses on fabricators’ needs when it comes to plastic moulded glazing accessories and trickle vents.
At the forthcoming Glazing Summit in October, Glazpart will not only be promoting the awarding Link Vent range but also the new products launched at this year’s FIT Show, which highlighted Glazpart’s focus and flexibility to deliver for fabricators who use different materials and systems.
FOR UPVC FABRICATORS
Glazpart’s new MSBP (Multi System Bridge Packer) is a product designed and manufactured for use across multiple window and door systems.
The MSBP’s biggest feature is its flexibility in application for multiple systems including:
• Eurocell – Logic M70
• Veka – M70 / Fully Sculptured / Omnia
• Veka Halo – System 10 / Rustique
• Liniar – Chamfered Feature
• Deceuninck – 2500 / 2800
• REHAU – Total 70
• Kommerling – C70 / 070
• Aluplast – Ideal 70 / Ideal 4000
For several years, the standard bridge packer has become a key design accessory in uPVC systems and provides a flat surface for the use of setting flat packers whilst ensuring the water escape and ventilation routes around the insulated glazed units are maintained.
As well as its great versatility, Glazpart’s MSBP has several key features including:
• Easy clip mechanism to secure into position and remain fixed without the need for silicone
• Ensures any water ingress into the glazing channel will run below MSBP and out via the window or door drainage system and stops water/moisture build up and freezing in the winter
• Prevents water from contact with the Insulating Glazing Unit (IGU) maintaining a distance between the water and IGU edge
• Easier and cleaner for installation
• Benefits fabricators working with several systems
Designed to fully integrate with Glazpart’s Glazing Accessories range (which includes products such as flat packers, frame packers and drainage hole covers), the MSBP also has the same functional benefits as Glazpart’s current range of bridge packers.
In addition, earlier this year, Glazpart officially launched its new Modular Vent, which is designed to best with uPVC Vertical Sliders, especially in the heritage sector or for smaller windows. The Modular Vent is the best trickle vent
in the market for watertightness (at 1000 Pa). The Spring Clip fitting (no screws) saves on installation time and the vent, though one of the shortest width trickle vents available, achieves a 2000 EQA performance for each module fitted. The Modular Vent is available in 100s of colour options and blends in perfectly with the window profile.
FOR ALUMINIUM FABRICATORS
Glazpart’s new Bi-fold Vent is a welcome introduction to the market as aluminium bi-fold doors continue to be increasingly popular.
Manufactured specifically for aluminium bi-fold doors, the Bi-fold Vent has a shallow height that is designed to work within the low hinge stack heights when the doors in a bifold system are in the open position.
The product is designed to fit onto the door leaf profile above the IGU (Insulating Glass Unit), which removes the need for expensive knock on profiles above the door frame and interference with the plaster line.
Initially available in White, Black and Anthracite Grey in standard sets, bespoke and matching colours will also be manufactured to order.
With an equivalent area of 2700 EA per vent, on a 16mm rout, a standard 3 door bi-fold installation will provide a cumulative equivalent area in the room of 8100EA and this will meet the requirements in Approved Document F (means of ventilation) in Building Regulations.
Glazpart is also planning to launch a new Aluminium Vent for windows and doors later this year.
Dean Bradley, Glazpart Sales Director explains Glazpart’s focus on new products this year. “The growth in the aluminium, bi-fold door and heritage sectors over the last few years has resulted in thorough market research and discussions with many of our customers looking for component and ventilation solutions. All of our new products attracted great interest at the FIT Show and we anticipate similar interest at Glazing Summit in October. The feedback so far indicates they will all be popular products with fabricators UK wide”.
To find out more about Glazpart products please contact Dean Bradley, Sales Director on dbradley@glazpart.co.uk or visit the Glazpart website www.glazpart.com.
Dean Bradley, Sales Director, Glazpart
Image courtesy of Quickslide
Image courtesy of Quickslide
TRANSPARENCY – JUST ONE OF THE CORE VALUES OF MIDORI ALUMINIUM
In this exclusive Editor Q&A, Chris Champion asks the questions everyone wants to know the answer to. In this interview we hear from Arjun Keshwala, Director of Midori Aluminium.
You have a very impressive website and, to be honest, I reckon pretty much all my questions could be answered by trawling the information you provide! But can you tell us about the range of customers you serve?
Thank you! We take pride in offering a clear and informative platform. At Midori Aluminium, we serve a broad spectrum of customers – from trade installers and contractors to architects, specifiers, and homeowners. Whether it’s a bespoke sliding door for a luxury home or curtain walling for a commercial project, our team tailors solutions to suit the individual needs of each sector.
It’s clear that you have distinct procedures in place to guide customers from all four sectors but can you talk through the specifics for dealing with installers?
Absolutely. We support installers every step of the way – from pre-sales advice to aftercare. We offer detailed technical guidance, product training, and marketing materials. Our team is always on hand to assist with drawings, specifications, and installation queries. We also understand how valuable their time is, so we focus on clear communication and timely deliveries.
You’re based in Leicester – pretty central for serving the mainland UK so do you have installers nationwide?
Yes, we work with a network of trusted installers across the UK. Being centrally located gives us excellent logistical reach, and we’re proud to support projects from
Leicester to Great Yarmouth. We’re always open to expanding our network of qualityfocused trade partners.
What sort of time scale can your installers expect from ordering through to delivery?
Our lead times typically range from two to four weeks, depending on the product. Standard systems are often quicker, while bespoke configurations may take slightly longer. We aim to provide accurate timelines from the outset and keep our clients informed at every stage.
Do regular customers have any advantage on lead times over the occasional buyer?
Yes, our regular trade customers benefit from priority scheduling. We value longterm relationships and reward loyalty with enhanced service levels, including faster turnaround and dedicated account support – there are many perks to being a Midori trade partner, along with the above we offer trade discounts to help secure projects.
You are very open and honest about your products and clearly state the source of your products, for instance AluK, Jack Aluminium and Korniche from Made For Trade. This is quite unusual for a fabricator – have you found it an advantage to be clearly associated with these companies?
Definitely. Transparency is one of our core values. We work with top-tier system suppliers, and we’re proud to align ourselves with brands that are synonymous with quality. It gives our customers confidence in the product and reinforces our reputation for reliability and trustworthiness.
When I think about those
companies and their products it immediately says ‘quality’. Is that the aim of Midori and are you wanting to be seen as a supplier of premium products?
100%. Our mission is to deliver premium aluminium solutions that combine cutting-edge performance with aesthetic appeal. Quality is non-negotiable, and we want our customers to associate Midori with excellence in every detail – from design through to delivery. We rave about the quality of our products and service because we are confident, our products are manufactured manually using minimal machinery, we control every aspect of production. We strive for perfection every time and will never leave a customer with a product that fails to meet our own expectations.
In thinking about differentiating yourself from other aluminium fabricators, the website is a good indicator, but can you talk us through how you can ensure that Midori stands out from others?
What sets Midori apart is our commitment to service, transparency, and craftsmanship.
Arjun Keshwala
We’re a family-run business with a personal approach, yet we operate with the professionalism of a national supplier. Our design flexibility, support structure, and high standards make us a trusted partner rather than just a supplier.
You have a very wide product range, and certainly everything for the homeowner, but what about products for the commercial market?
We offer a robust range of commercial solutions including shopfronts, curtain walling, commercial doors, and screening systems. We’ve completed projects for schools, offices, and retail spaces, providing products that meet demanding commercial specifications while maintaining elegant design. Our commercial range is continuously being developed and we will be adding a range of curtain walling, shopfronts and doors that will meet strict specifications.
Interestingly you have products for internal use as well as external. Is this market for internal glazing and internal doors a growing area?
It is, and we’re seeing significant growth in internal aluminium partitions and doors, particularly in the high-end residential and commercial office sectors. These products
offer clean lines, acoustic benefits, and a premium look that’s increasingly in demand for contemporary interiors. At Midori we continue to grow develop and improve this area with further exciting changes coming to this product range.
You have a very useful FAQ section against the various products but are those FAQs aimed at the installer or the homeowner and do you offer products direct to a homeowner?
Our FAQs are designed for both audiences. We believe in empowering homeowners with product knowledge while also supporting installers with technical clarity. Yes, we do supply direct to homeowners, especially those working with architects or builders on self-builds or renovations, but for trade partners we offer extensive support that is not on the FAQS.
You offer a lot of advice and help to installers. Is this mostly about technical issues or does it also include helping them be more efficient and profitable?
It’s both. Of course, we provide technical advice and installation support, showroom use, marketing tools and support in securing projects by working together as partners rather than just supplier and customer. Our goal is to help our trade partners grow their businesses profitably and sustainably.
We all know that issues can occur from time to time whether that is to do with quality, delivery or whatever. How can you help solve problems and, indeed, add value to that offered by your trade partners?
We believe in proactive communication and fast resolution. If issues arise, our dedicated customer service and production teams work together to resolve them quickly and transparently. We view every challenge as a chance to strengthen our relationships and demonstrate our reliability; this includes transparency and being honest with customers when an issue does arise.
Apart from the website you also have a showroom in Leicester.
Is that for the public or is it also available for the trade?
The showroom is open to both trade professionals and the public. It’s a valuable resource for homeowners wanting to explore product options and for trade partners to showcase products to their own clients in a professional environment. We are currently renovating our new showroom and look forward to making this a trade friendly environment with minimal logos and more products/information.
Being compliant and meeting building regs is a basic requirement. How do you ensure
you are fully compliant and how can you help your trade customers with these issues?
We stay up to date with all relevant building regulations, PAS24, Document L compliance, and CE/UKCA markings. We offer documentation and technical support to ensure our customers meet these standards with ease. Our products are tested and certified for peace of mind.
How are you specifically working with architects and specifiers and do you have a special department for that sector?
Yes, we have a dedicated projects team that supports architects and specifiers from concept to completion. We offer
product samples, CAD drawings, CPD opportunities, and specification advice to ensure their vision becomes reality with the right technical backing.
With a very wide range of products on offer what do you see as being the next ‘big’ thing?
Over the past two years we have seen a demand for “steel look” door and windows, we have met this increasing demand by creating a Heritage Aluminium Collection, which includes our external doors, internal doors and windows. At Midori, innovation is a key part of our offering to customers, and we are excited to continue growing our Heritage range with the additions of bespoke hardware and design options.
And the future: will Midori open other manufacturing units around the country? Will your product range expand? Will you work with your suppliers to develop new products?
Growth is firmly on our agenda. While Leicester remains our core hub, we’re exploring options for expanding our footprint and capabilities. Product innovation is key – we’re already collaborating with suppliers on bespoke configurations and new solutions to meet evolving market demands.
Finally, becoming a valued partner to your customers is key to success, so what makes Midori stand out from your competitors?
What truly sets us apart is our combination of high-quality products, technical excellence, customer care, and transparent communication. We build relationships, not just orders. Every client – large or small – receives personal attention, consistent quality, and a partner who genuinely cares about their success. One of the benefits of working with us is that we are small enough to care but big enough to meet customers demands.
Tel: 0116 3190702 www.midorialuminium.co.uk
RELIABLY GOOD CRAFTSMANSHIP, EVERY TIME
Managing Director Ben Weber knows consistency, quality and customer service underpin Quickslide’s place at the top of the sash window market – because he asked his trade partners.
When it comes to manufacturing vertical sliders, consistency matters. When deadlines are tight, expectations are high and heritage projects demand absolute attention to detail, installers need to know that what they order will turn up on time, in top condition and perform exactly as expected.
It’s here that Quickslide has carved out a clear and commanding position in the UK market. Its Legacy VS sash window isn’t just popular, it’s become the go-to solution that installers across the country return to, time after time. As was always the plan, says Managing Director Ben Weber.
“At the heart of our success at Quickslide is a commitment to craftsmanship that’s not only reliably good but supported by the service and innovation that keeps our trade customers coming back for more.”
CONSISTENCY YOU CAN COUNT ON
Quickslide’s Legacy is designed to combine the classic styling of a traditional timber sash with the performance of a modern uPVC system, and it does so with precision. Legacy’s signature features include a slim midrail, 90° mechanical joints, run-through sash horns, a deep bottom rail and heritage hardware options. The result is a window that looks authentic, performs impressively well and satisfies even the most demanding of planning and conservation requirements.
But it’s the way these elements are delivered, project after project, that makes Legacy stand out for many in the trade. Take Timber Windows Southern, a Hampshirebased family firm known for its premium installations of timber and timberalternative products. They’ve been working
“At the heart of our success at Quickslide is a commitment to craftsmanship that’s not only reliably good but supported by the service and innovation that keeps our trade customers coming back for more.”
with Quickslide since 2018 and now use Legacy regularly for installations where a heritage aesthetic is key.
“We use Quickslide because they provide a quality product at a good cost, their service is great and delivery is always on time,” says Jack Devaney. “That level of reliability is crucial for our business as it ensures we don’t let our customers down.”
They recently completed a project for a customer that demonstrates the difference Legacy can make. Having previously had a timber front door installed, the homeowner was keen to replace 25 ageing casement windows with something that better reflected the character of their home.
Legacy delivered.
“Legacy offered the traditional aesthetic our clients were after, without compromising on performance,” says Jack. “And we like the consistency of the finish: the windows always arrive in great condition, and they look fantastic once fitted.”
That reliability extends to the way Quickslide supports its partners, too.
When Timber Windows Southern needed help with promotion, Quickslide stepped in with bespoke marketing leaflets. “We gained orders off the back of that,” says Jack.
“Which just shows how even small tools, when provided by a proactive supplier, can make a big difference.”
A TRACK RECORD FOR QUALITY
Reliably good craftsmanship also matters to Bennetts Joinery and Glazing, another long-term Quickslide partner. Based across Derbyshire and Nottinghamshire, Bennetts is a family-run firm with a strong reputation for quality installations. It’s a reputation that relies on the products they choose.
“Legacy gives us a cost-effective heritage solution with lots of customisation options,” says Owen Bennett. “We first chose Quickslide due to Legacy six years ago, and we’re still choosing it today.”
Just like they did for their recent installation project for 22 replacement windows at a bungalow in Ripley. With its authentic aesthetics, energy-efficient glazing and easyclean tilt functionality, Legacy offered the customer the traditional look they wanted without the drawbacks of timber, and meant Bennetts could deliver another quality result.
But as with Timber Windows Southern, it’s the service as much as the product that keeps Owen coming back to Quickslide.
“Quickslide just nails customer service,” he says. “The whole buying process is a breeze. The quality’s there, the support’s there – and if anything ever does crop up, it gets sorted quickly, easily and professionally. You can’t ask for more than that.”
That kind of loyalty and trust doesn’t happen overnight – it’s earned, one project at a time. And it’s exactly what Quickslide sets out to build with every trade partner they work with.
“As a business, we know it’s not just about making a great window, it’s about being there for our customers every step of the way,” says Ben Weber. “Installers need products they can trust, service they can rely on and people who’ve got their back when it matters. That’s what we aim to deliver every single day: consistently good craftsmanship with the kind of support that makes a real difference.”
www.quickslide.co.uk
Award-winning for its true authenticity, featuring the slimmest 35mm midrail, putty-line profiles, mechanical joints, deep cills, and a 1.2 W/m²k U-value – the Ultimate Rose sets the standard for conservation-grade sash windows.
ENERGY EFFICIENCY
NEW ISO CHEMIE INITIATIVE
OPENS THE NATIONAL WINDOW ON ENERGY EFFICIENT FOAM TAPES
Advanced foam sealant tapes from ISO Chemie are featuring in a new Passivhaus initiative designed to showcase the energy saving benefits of modern window systems.
The company’s ISO BLOCO foam sealant tape has been installed by Wealden Joinery around the frames of Gutmann windows currently featuring in a full-scale, twostorey sustainable Passivhaus mock house, which was centre stage at the recent NEC InstallerSHOW.
Following HAUS’s premiere at the Birmingham event, it’s relocating to London and then Cambridge as part of an education drive to highlight to local authorities, housebuilders and commercial developers the latest energy efficiency solutions such as foam sealant tapes, which can be used in sustainable development and modern methods of construction.
Up to 70% cost savings can be achieved when using ‘fit and forget’ ISO BLOCO high performance foam tape, enabling installers to quickly and effectively seal windows from inside the building during the construction phase. This avoids the requirement to use time consuming and expensive external access systems, which together with associated health and safety issues, can contribute significantly to a project’s overall costs.
Moreover, because the foam sealant can be applied in the wet and rain, the installation of windows can be undertaken regardless of external weather conditions, avoiding further time consuming and costly delays. This can add up to potential savings of hundreds of pounds per day, ISO-Chemie estimates.
ISO-BLOCO ONE provides a longer lasting seal for window and door joints up to 30mm wide and installation compliance to BS8313-4:2016. It is impermeable to driving rain at a minimum of 750 Pa - 66% higher reliability than most conventional joint sealing tapes.
Once installed, the tape ensures structures are better protected from elemental factors like wind, dust and moisture ingress by accommodating the changes in structural movement caused by environmental, cyclical and settlement factors. Product complies with energy saving regulations (EnEV) on windows and doors as well as the RAL quality assurance association and can accommodate extremes of temperature changes, from -30°C to + 80°C.
Andy Swift, ISO Chemie’s UK sales and operations manager, said: “The HAUS provides a focal that showcases the quickto-install, energy saving benefits of modern foam sealant tapes - and the important role they can play in reducing heat loss from buildings.
“This initiative is part of our strategy to educate specifiers, housebuilders and the wider construction sector about energy efficient improvement solutions in the UK - up to 70% cost savings can be achieved when using our tapes for high performance window sealing, rather than alternative traditional systems such as silicone sealants.”
More at https://www.iso-chemie.eu/en-GB/ home
BACKING REHAU’S RETROFIT RIGHT CAMPAIGN
Great to read Rehau UK CEO Martin Hitchin’s recent comments on the company’s whitepaper ‘Retrofit Right – Making Social Housing More Energy Efficient’. He referenced the important role that specialist commercial installers like The Window Company (Contracts) have to play in providing expertise and filling the knowledge gaps which undoubtedly exist in HAs and local authorities when it comes to choosing the right energy efficient solutions for their retrofit applications.
Martin is absolutely right to argue that there’s a big education challenge ahead to communicate how effectively higher spec PVC-U frames can transform the warmth and efficiency of homes ahead of the requirement for social housing properties to achieve a minimum of a C in EPCs by 2035 (or 2030 for fuel poor households). However, the reality is that cost is still quite rightly one of the biggest factors for HAs and local authorities in deciding how to spend council tax payers’ money. Regardless of any measurable improvements in performance that high spec frames can deliver, we can’t ignore the enormous impact that cost has on any replacement window and door scheme.
As I see it, the real educational challenge
comes around communicating what value for money really looks like in retrofit window and doors – and that includes the long term durability of the products and the quality of the installation, as well as the thermal performance and energy savings achievable.
When it comes to products, we are great believers in organising factory visits for social housing buyers – either to the fabricator or the systems company or both. In our experience, it’s only when buyers see how advanced the process can be and the design, quality and attention to detail which separates the best from the rest that they start to appreciate the value inherent in a strong supply chain.
It’s also important for us to make clients aware of the qualifications and accreditations that make one installation company more valuable than another. For instance, only an installer with PAS2030 accreditation can be used for installations funded under the Social Housing
Decarbonisation Scheme (SHDF) and only an installer with third party fire door accreditation training can be used for fire door installation.
The Window Company (Contracts) holds both of these, along with BSI Kitemarks for installation and training, and I can’t overestimate how much weight they carry when we are asking clients to trust our advice and recommendations.
Rehau’s view in its whitepaper is that businesses like ours should try to establish themselves as supportive, consultative partners to social housing decisionmakers as the retrofitting boom gathers pace. Our ongoing success, with year on year growth of around 20% over the past 5 years, would suggest that is certainly true – and of course it brings with it all the associated benefits in terms of improved housing stock, lower carbon emissions and ultimately, lower energy bills for residents.
• What Door? (Composite, Bi-Folds, Sliding, Patios, Panels)
• Fascias, Soffits, Rainwater & Cladding Products
A GREAT SASH WINDOW IS MORE THAN
A SUM OF ITS PARTS
True authenticity comes from a blend of heritage styling and modern performance.
Single features may grab attention, but a true heritage sash window is designed to ensure the seamless integration of all its parts.
Everything has to work together: slim overlapping putty-line profiles, a 35mm midrail, heritage chalk finishes, seamless ornate sash horns, true mechanical joints, deep cills and innovative balance chamber covers, to name but a few.
Add to that a 1.2 W/m2k u-value without specialist glass, and you have a true conservation-grade sash window with outstanding modern performance.
Only Roseview’s Ultimate Rose sash window delivers all this. Because it’s more than a sum of its parts.
ENDURANCE® ALUMINIUM LAUNCHES
INSTALLER PARTNER SCHEME
Endurance® Aluminium has begun onboarding businesses to its newly launched installer partner scheme.
The new scheme from the fabricator of aluminium windows, doors and internal
screens mirrors a similar and established programme from sister brand, Endurance® Doors.
It is designed to act as a catalyst in the success of installer customers providing them with a comprehensive package of support that covers sales, marketing, training, business development and more.
Since the launch of Endurance® Aluminium onto the market a little over six months ago, it has gained serious momentum."
Scott Foster, group marketing director at Endurance®, explains: “At Endurance® Aluminium and across the Endurance® group, we fully recognise the importance and value of our installer partners. They are a vital link in our route to market and play a pivotal role in shaping perception of our brand.
“Our success and that of our installers is very much intertwined and as such, we are committed to doing everything possible to help them succeed.
“The launch of the installer scheme for Endurance® Aluminium is evidence of that commitment in practice and reflects our ethos of ‘Together, we grow.’”
As a member of the Endurance® Aluminium installer partner scheme, businesses enjoy access to a full arsenal of tools that includes digital and social media marketing assets, product samples, showroom materials and custom branded sales literature.
SENIOR SUPPORTS MULTIPLE HOUSING REGENERATION PROJECTS ACROSS THE MIDLANDS
Senior Architectural Systems has joined forces with supply chain partner WD Group to supply, fabricate and install a range of aluminium windows, doors and curtain walling solutions as part of the refurbishment of six residential tower blocks across Birmingham and Wolverhampton.
Two of the tower blocks, the 20 storey Salisbury and Canterbury Towers, are located in the Ladywood area of Birmingham which is undergoing extensive regeneration as part of what is described as the city’s most significant housing redevelopment opportunity in a generation. Here, Senior has supplied its thermallyefficient SPW600 aluminium system as
part of the large-scale window replacement programme. To improve the safety and comfort of the residents, the SPW600 aluminium windows have been specified with automatic opening vents (AOV) in the individual dwellings, and as a fixed light option at the high-level communal areas. Senior and WD Group worked alongside architects AHP Associates and regeneration specialists Equans on this major contract.
Building on the positive relationship with Equans, WD Group was also appointed to install the fenestration packages at Bradfield House and Greenfield House, both of which form part of the Mapledene Road Estate in Sheldon. The six-storey tower blocks, which
are located in the east of the city and date back to the 1950s, have also undergone extensive refurbishment and now benefit from Senior’s AOV SPW600 aluminium windows and thermally-enhanced SF52 aluminium curtain wall system. With the design overseen by MDA (Mike Daubney Associates), both residential schemes now benefit from improved energy-efficiency and the greater use of natural light.
The collaboration between Senior and WD Group also extended to work in Wolverhampton, where two contracts have been completed as part of the wider regeneration of the Heath Town area. The largest of the two residential schemes is the 23-storey Brockfield Tower which has undergone a major refurbishment programme to replace all doors and windows, improve the overall quality of the building and reduce maintenance requirements. As part of the project team comprising Jacobs architects and property service provider United Living, Senior supplied its patented low U-value PURe® aluminium windows and SPW600 AOV windows, alongside its SF52 aluminium curtain wall systems. Each of the individual
Installer partners also benefit from a regular supply of warm local sales leads created by Endurance® Aluminium’s ongoing and extensive lead generation activity.
This activity ranges from significant consumer focused marketing through to a dedicated ‘Find an installer’ feature on the fabricator’s website.
The launch of the Endurance® Aluminium installer partner scheme follows a series of webinars to help installers understand the new fabricator’s product range and the many innovative benefits it offers.
Initially, membership of the scheme is open only to individuals and organisations that are members of the Endurance® Doors’ installer scheme.
Scott adds: “Since the launch of Endurance® Aluminium onto the market a little over six months ago, it has gained serious momentum, helped by the breadth and quality of its product range as well as the growing popularity of aluminium fenestration solutions.
“The launch of our new installer partner scheme will accelerate those achievements, delivering even greater success for our own business and those of our installer customers.”
homes further benefit from Senior’s Ali FOLD aluminium bi-folding doors and the extensive balconies, which dominate the tower’s exterior, have also been improved through the installation of powder coated aluminium copings.
Brockfield Tower was completed as part of the first phrase and its success led to WD Group’s subsequent appointment to work on Tremont House. This nine-storey tower has been refurbished as part of the second phase of the Heath Town regeneration programme. Again working within the same project team, WD Group has fabricated and installed Senior’s low U-value PURe® aluminium windows, SPW600 AOV windows and SF52 aluminium curtain wall systems.
For more information, please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on LinkedIn and Facebook.
Salisbury Tower
Bradfield House
HI BIFOLDING DOOR Sc an here to become a Trade Par tner
Lead times from 5 days
Thermal Efficiency Trade D iscounts Marketing and Technical support
HERITAGE DOORS
HI FLUSH WINDOWS
WHEN LESS IS MORE: INVISIHINGE FOR SHEERLINE’S PRESTIGE DOOR
In partnership with Ingenious Locks & Hardware (Ingenious), Sheerline is delighted to announce the launch of the patent-pending InvisiHinge for the Prestige Door. This clever concealed hinge is a game-changer, allowing for a totally flush finish and enhancing the overall aesthetics of any entrance.
But that isn’t the only benefit. The development and launch of the InvisiHinge is significant for a number of reasons. A concealed hinge has arguably been on the wish list of systems houses for years, but no other hardware company has been able to deliver a practical cost-effective solution. As the new hinge is not visible, it is supplied in just one colour (black). The benefits of this are two-fold; the colour complements all doors, which in turn means fabricators have less inventory – reducing stockholding and lowering costs, freeing up cash, and improving efficiency.
It’s easy to install and fully adjustable once in place. Plus, due to the clever design, installers can lift the door off and leave the fixings in place, simply by removing two screws. This isn’t just useful during installation, but also if maintenance is required.
The lift-off design means the sash and outer frame can be assembled as separate components and then lifted together easily. This works the other way too and means the door can be removed with the hinge intact.
In the past, when fabricators have fitted hinges, there has been an emphasis on positioning to create a balanced look. But with InvisiHinge, there is the option to add a fourth hinge at stress points to add longevity to the installation without impacting the look of the door.
From a performance perspective, InvisiHinge is precision engineered for a flawless user experience. It features a builtin restrictor, so the movement of the door can be controlled for added safety.
For aluminium, the bespoke design of the InvisiHinge means it works exclusively with the Sheerline system, and a PVCu option is available exclusively through Whiteline Manufacturing – another of Sheerline’s trusted partners.
Nigel Hutchinson, Managing Director at Ingenious, said: “We’re delighted that we’re able to launch the InvisiHinge and offer a concealed hinge to the market. It’s been our belief that there’s been a gap in the market for a product like this and it’s taken years of design and development to get it ready for launch.”
“We’re excited to be partnering with Sheerline as we get to benefit from their expertise in the aluminium market to offer the best product possible. We have a great working relationship with them, and this will only go from strength to strength”.
Dave Watts, Sheerline’s Technical Sales Director, said: “Working with Ingenious is a breath of fresh air – it’s not just that our values align in terms of innovation and business principles, but they do what they say they’re going to do, when they say they’re going to do it.”
“This has been a real ‘wish list’ project for us, and we look forward to continuing to work with Ingenious in the future,” he added.
Previewed at FIT Show 2025 on the Ingenious stand, InvisiHinge is available to order directly through the company by calling 01543 524 330 or by emailing enquiries@ilhltd.co.uk.
For more information on InvisiHinge, interested parties are encouraged to watch this video: https://vimeo. com/1095593855?p=0s
Alternatively, contact the Sheerline team directly on 01332 978 000 or email info@sheerline.com.
ALUMINIUM BOOST FOR GLAZERITE INSTALLERS WITH THE ADDITION OF
The Glazerite UK Group’s decision to launch the in-house fabrication of aluminium has been welcomed by installers who can now access high-quality, leading brand aluminium and uPVC products from a single, trusted fabricator.
Fabrication of AluK’s aesthetic and highperformance products, including slimline casement, flush casement, tilt and turn and commercial casement windows, and its stunning heritage door, will follow later this summer. Meanwhile, production of the Cortizo Bifold Plus Door and Cortizo 4900 Sliding HI is underway at Glazerite’s North West Division in Bolton, where a previously underutilised area of the site has been transformed into an aluminium fabrication hub. The unit is staffed by skilled fabricators and led by recently
ALUK AND
CORTIZO
“We’re proud to see our high-performance aluminium systems being fabricated by a partner like Glazerite, whose manufacturing expertise and commitment to quality mirror our own.”
appointed Aluminium Manager, Louis Nuttall, who, like his team of specialists, has been recruited because of his expertise in aluminium products and manufacture.
Rob Brearley, Group Managing Director, Glazerite says: “Thanks to its slim sightlines, contemporary aesthetics and durability, commercial clients and homeowners alike are increasingly choosing aluminium, and we want to ensure our installers can tap into this market from their usual, trusted supplier while continuing to benefit from our quick quotation turnaround, short lead times, UK wide delivery, technical expertise and dedicated marketing support.”
Rob adds: “The addition of AluK and Cortizo has further enhanced our highquality suite of solutions and marks a significant step for both Glazerite and our installers. Our commercial base in particular have welcomed the
expansion, though it will also open up new opportunities for those in the residential sector, with homeowners drawn to the contemporary look and feel of aluminium.”
Russell Yates, Managing Director, AluK adds: “We’re delighted to be working with Glazerite on the fabrication of our leading range, which combines cutting-edge design with exceptional performance. Our team has recently been onsite to assist with set up and training and there has been a real buzz about its introduction. It is an exciting time for Glazerite and its installers, and a journey AluK is thrilled to be a part of.”
Alejandro, Sales Director of Cortizo, says: “We’re proud to see our high-performance aluminium systems being fabricated by a partner like Glazerite, whose manufacturing expertise and commitment to quality mirror our own. With full inhouse control over the production process
– from extrusion and powder coating to thermal break assembly – and systems tested in Europe and the UK’s most advanced laboratories, Cortizo delivers reliability, innovation, and market-leading performance.”
The creation of a dedicated aluminium facility at the Bolton site forms part of Glazerite’s broader strategic plan to expand its offering for its extensive installer base. It follows a recent £1 million+ investment across the Group to transform its IT infrastructure, online ordering system, and operations across the UK.
www.glazerite.co.uk
ALUK ANNOUNCES PARTNERSHIP WITH CLAYTON GLASS
AluK has just announced a first-of-a-kind partnership with IGU specialists Clayton Glass.
The partnership, full details of which were revealed at AluK’s Exploration Day, will bring a whole raft of benefits to AluK customers, designed to make buying and fitting glass easier and more cost effective. This includes preferential glass pricing deals for AluK fabricators and installers, free onsite training and technical support via Clayton Glass’s dedicated SASSY Sales and service support vehicle and access to Clayton Glass’ innovative EcoCycle glass recycling scheme.
Russell Yates, AluK’s Managing Director, commented: “It’s significant that this is the first time that Clayton Glass has joined forces with any aluminium systems company and shows just how determined AluK is to add real value to our customer offering.
“This partnership on IGUs sits alongside all the other elements of our customer support package – from specialist marketing and technical support to in-house testing facilities and free training at the AluK
Academy, and gives fabricators yet another reason to upgrade their system to AluK.”
Clayton Glass Director Ryan Green added: “We’re really excited to be joining forces with AluK and further strengthening our position in the ali sector alongside such a dynamic player in the marketplace.
“We already supply lots of AluK customers, but this brings another dimension to that and lets them access special pricing deals and some of the aspects of our service that we define as The Clayton Difference.”
The SASSY vehicle, which was a big attraction at the Exploration Day, can now be booked for free training and technical support at any AluK fabricator’s premises.
The Clayton Glass team will arrive on site and showcase everything from solar and acoustic options to vacuum sealed units and 28mm triple glazing. They can deliver dedicated 30-45 minute training sessions to help AluK customers make the optimum glass choice for every application and use glass most effectively to reach U-Value targets.
AluK customers also now have access to Clayton Glass’ EcoCycle scheme alongside the CAB’s Closed Look Recycling Scheme
that AluK has signed up to. EcoCycle is a recycling service dedicated to postconsumer glass waste and takes advantage of the fact that glass, like aluminium, is one of the most recyclable materials on the planet. It is part of Clayton’s response to the UK target of using 50% recycled glass in all new production by 2030.
Ryan Green added: “We’ll be inviting AluK customers to nominate projects in their local areas so we can share the benefits directly with them.”
More details of AluK’s overall package of support for customer is at: https://www.alukgb.com/upgrade-your-system.
AluK customers can book in a free EcoCycle collection of glazed frames and loose glass to coincide with their delivery from Clayton Glass and save on waste management and skip costs. They can improve the sustainability of their operations and, at the same time, be part of the EcoCycle mission which channels the profits from the initiative into grants for local good causes.
A COOL CUSTOMER FOR FENTRADE
Independent trade aluminium fabricator Fentrade has recently completed the manufacture and supply of thermally broken Kestrel products for a newbuild facility for Carpigiani UK, a leading importer and stockist of commercial ice cream machines for international fast-food brands.
The newbuild unit, located in Gloucester, will help Carpigiani expand its operational capacity, providing both increased storage space for product and additional office facilities for its growing team.
Working closely with the installer, Fentrade supplied thermally broken Kestrel commercial doors and screens in RAL 7016 Anthracite Grey, meeting the client’s specification for enhanced energy performance. The products were manufactured within the agreed timescale and delivered directly to site to align with the project’s installation schedule.
Chris Reeks, Managing Director at Fentrade, commented: “Thermal performance is now a key consideration on virtually every commercial project. Our thermally broken profiles from Kestrel provide excellent thermal efficiency, which is vital for newbuilds focused on sustainability and long-term energy savings.”
This latest contract reflects the wider upturn in commercial activity that Fentrade is
experiencing. Chris continued: “We’re seeing a steady stream of enquiries for projects such as school refurbishments, commercial warehousing, community buildings and office expansions. Our commercial sales are up significantly year on year, which highlights both the market confidence and our ability to deliver to specification and schedule.”
Chris also highlighted shifting customer demands in the commercial sector, noting:
“We’re seeing growing interest in colour variation beyond standard greys, as well as more technical hardware specifications. Specifiers are looking for smarter, more secure solutions and want the flexibility to tailor hardware to individual use cases.”
The increase in project activity underlines the strength of Fentrade’s commercial product range and service offer. The company works with respected systems houses including Kestrel Aluminium, AluK, and VBH Greenteq and manufactures a comprehensive selection of aluminium windows, doors, bifold doors, inline sliders GFT commercial screens, shopfronts and curtain walling.
Fentrade is a proud member of the Council for Aluminium in Building and is committed to providing reliable support from design to delivery. Whether it’s advising on hardware options or offering on-site assistance, Fentrade works collaboratively with customers to help them win and deliver commercial projects.
Chris concluded: “Carpigiani is a fantastic company to support and we’re pleased our products are helping them achieve their expansion goals. The outlook for commercial projects remains strong and we’re ready to help our customers make the most of the opportunities ahead.”
SEAL-LITE GROUP SIGNS UP TO KENRICK’S AK TOUCH SECURE™ GREENTEQ NON-CROP CASEMENT SHOOTBOLT
Seal-Lite Group has enhanced its product portfolio with the addition of AK Touch Secure™, a smart door access system developed by Kenrick.
Designed for ease of use and straightforward retrofitting, AK Touch Secure™ offers advanced security access without compromising on installation or user experience.
Dave Lovell, Business Systems Manager at Seal-Lite Group, commented: “We were really impressed with how easy AK Touch Secure™ is to integrate, both from an installation perspective and in terms of end-user operation. It’s a well-designed product that aligns perfectly with our ethos of product innovation and will bring real value to our customers.”
With over 20 years of experience, Seal-Lite Group is a trusted fabricator and installer based in Clevedon, operating throughout Bristol and the wider South-West region. The company supplies a wide range of British-made PVC-U and aluminium windows, doors and conservatories direct to the trade and domestic markets.
Andy Meakin, National Sales and Marketing Manager at Kenrick, said: “We’re delighted to welcome Seal-Lite Group to AK Touch Secure™. Their strong reputation for quality and service is well deserved. This move marks a confident step towards smarter door solutions, and we’re proud to support them on that journey.”
Officially launched at FIT Show 2025, AK Touch Secure™ has made a significant impact on the smart door market. Its combination of cutting-edge technology and uncompromising security has proved popular with businesses looking to offer a smart upgrade for
both new and existing door installations. Compatible with Kenrick’s 3 Star cylinder, it can be fitted in under three minutes, a major advantage for installers.
Dave added: “We were looking for a smart door solution that would meet the evolving needs of our customers and AK Touch Secure™ delivers exactly that.”
AK Touch Secure™ can be operated via a touch-sensitive panel, secure keypad, encrypted key fob, or by voice command using Google Home or Amazon Alexa. A traditional key override ensures total peace of mind, while the companion app enables remote locking and unlocking, access monitoring and the ability to grant temporary or scheduled access.
With a long-standing reputation for quality, innovation and security, Kenrick is quickly establishing itself as a trusted name in smart hardware. The AK Touch Secure™ reflects this commitment, bringing modern technology into everyday use.
Hardware supplier VBH has reported an upsurge in enquiries for its greenteQ Invicta Non-Crop outward opening window shootbolt.
As the name suggests, there is no cropping required with the product. The fabricator fits the central gearbox, then, as VBH put it, “they simply drop the correct shootbolt extensions into place before fitting the steel cover plate to hold everything in place before fixing. No marking or cropping is required.”
VBH advise that this noncrop method massively speeds up the fitting time against standard shootbolts, is less messy, and means that the fabricator has no steel offcuts to dispose of. The extensions feature mushroom bolt / shootbolt combination locking points. These, along with two additional mushroom cams on the gearbox for the centre of the window provide excellent levels of adjustment as well as correct compression along the complete length of the sash.
Gary Gleeson, marketing manager at VBH, says “Invicta Non-Crop is the pinnacle of our Invicta range of shootbolts.
“Being a Q-secure approved product, it offers excellent levels of security and is exceptionally smooth for the end user to operate. But of course, its major selling point is the speed and simplicity of the fitting process, which provide the potential for huge savings in fabrication time. This seems to be resonating with
many fabricators just now as, after all, time is money.”
Invicta Non-Crop is available to suit both single sash windows and double sash French casements and is supplied with a comprehensive 10-year greenteQ performance guarantee.
To find out more about greenteQ Invicta Non Crop shootbolts, or any other hardware in the VBH range, contact the company on 01634 263263 or via email at sales@vbhgb.com.
MILA ADDS 220MM SUPA™ AND SUPASECURE™ DOOR HANDLES TO ITS PREMIUM HARDWARE RANGE
Mila has expanded its premium door hardware offering with two exciting new 220mm handles across its Supa™ and SupaSecure™ ranges, providing a sleek design and enhanced security.
Responding to the growing demand for shorter backplate handles that fit modern door profiles without compromising on security, Mila’s new 220mm models deliver both performance and style.
COMPLETE CYLINDER PROTECTION
Designed to achieve PAS24:2022, Secured by Design approved, and featuring the
TS007 2 Star Kitemark, the 220mm SupaSecure™ handle features an integrated cylinder guard. This, combined with an anti-drill disc that spins if attacked, provides complete protection of the cylinder. Chamfered backplate shoulders further resist mole-grip attacks, reinforcing its security credentials.
The 220mm version complements the existing 240mm model and offers increased compatibility with timber, aluminium, composite, and PVCu doors.
STYLE AND SUBSTANCE
Both the Supa™ and SupaSecure™ 220mm door handles feature a modern, minimalist design crafted from premium-grade 304 stainless steel. Engineered for exceptional durability, they exceed industry standards with proven resistance to over 1,000 hours of salt spray testing—significantly
outperforming the BS EN 1670 Grade 5 (480-hour) corrosion standard. Fully weather-tight (BS EN 6375) and extremely durable (BS EN 1906), these handles are suitable for both left- and right-handed doors and compatible with most popular lock sizes. Ergonomically designed, their sprung levers ensure smooth operation and consistently return to 90 degrees, effectively eliminating handle sag.
Paul Pearson, Product Design Director at Mila, comments: “We’re thrilled to be expanding our Supa™ and SupaSecure™ ranges with these stunning new 220mm door handles. They combine sleek, contemporary designs with first-class security – meeting the growing demand for both that we are seeing today.”
The new handles come in a range of finishes including Brushed Stainless, Polished Stainless, and Polished Gold, to suit any aesthetic.
The new 220mm Supa™ and SupaSecure™ door handles from Mila join the extremely durable, strong, corrosion-resistant, and fully suited Supa™ Range.
To find out more visit: https://www.milasecure.com/uk/en/ spotlight/supa-stainless-steel
L-R: Andy Meakin - Kenrick, Dave Lovell, Seal-Lite Group
A CLEAR UPGRADE FOR AMC HOSPITAL WITH PYROGUARD’S FIRE SAFETY GLASS
AMC Hospital, which is the largest healthcare facility in the Netherlands, has undergone a major renovation, which has modernised the 1,000-bed facility with a clear focus on enhancing the safety and well-being of staff and patients.
At the heart of the transformation was the replacement of over 10,000 m² of out-dated wired glass, bringing the hospital in line with the highest industry standards, while achieving a state-of-the-art, contemporary aesthetic.
As part of the renovation, the decision was made to replace all existing wired safety glass with new, transparent glazing solutions from fire safety glass manufacturer Pyroguard, to ensure that the hospital adhered to current industry standards. This upgrade also addressed long-standing challenges with maintaining accurate product data records for the glass partitions and doors, many of which had been extended or replaced over the years without clear traceability. By upgrading the glass throughout the facility, AMC Hospital not only enhanced its aesthetic appeal and improved safety standards but also ensured data consistency across the entire site.
MedicomZes, a specialist in hospital construction and renovations, was entrusted with overseeing the project, while Glasdesign were appointed to fabricate and install the glazing systems. Given the scale and complexity of the project – set within a sensitive healthcare environment – MedicomZes approached Pyroguard as a trusted manufacturer with the capability of providing the required quantities of fire-resistant glass, whilst also meeting
Experience
Exceptional Service
the hospital’s stringent safety, design and performance standards.
Stefan van Gerven, Pyroguard’s Regional Sales Director, said: “During initial discussions, concerns arose about the compatibility of the existing timber frames with the new fire safety glass and the corresponding load requirements. We collaborated closely with Peutz, a specialist consultant, to test the existing frames as part of a complete system. This is where our extensive library of technical data proved instrumental, as we were able to confirm that the original timber could be retained, with the findings forming a key part of the renovation plans.
“Considering the scale of the project and the volume of glass required, we also recommended a sampling exercise to evaluate the potential glass types that could meet the specified criteria. This process allowed both the architect and building management team to make a more informed decision. An additional consideration for the architect was the need for a fire safety glass solution that would enhance privacy for both patients and staff, through the use of a satin finish."
Following the sampling exercise, Pyroguard Rapide (Impact 7mm and Impact Satin) was specified for the internal partitions throughout the hospital, incorporating both clear and satin fire safety glass. Pyroguard Protect (Pyroguard T EW30 and T EI30) was installed in areas requiring larger, bespoke pane sizes, delivering exceptional fire protection while aligning with the architect’s vision for aesthetic design.
Peter Blankers, Projectmanager at MedicomZes added: “Working with Pyroguard has been instrumental in ensuring we met the hospital’s safety and aesthetic goals. Their technical support and ability to address the specific challenges of the healthcare environment were invaluable. The final result not only enhances the safety of the building but also contributes to a modern and welcoming environment for patients and staff.”
Throughout the project, it was crucial that the building remained operational to minimise disruptions to patients and staff. Glasdesign successfully completed what is only the first phase of the project on time, with the project scheduled for full completion in a few years.
For more information about Pyroguard, please visit www.pyroguard.eu
THE RESIDENCE COLLECTION TAKES HOME ‘MOST CREATIVE CAMPAIGN’ AT FIT SHOW AWARDS 2025
The Residence Collection has been honoured with the ‘Most Creative Campaign’ award at this year’s FIT Show Awards. An award which recognises the outstanding impact and innovation of its multi-channel ‘Make it a Full House’ campaign, which was on display during the show.
The campaign, centred around the launch of The Residence Collection’s brand-new open-in timber alternative door, was designed to drive traffic to their FIT Show stand, introduce the full product portfolio and generate quality leads from fabricators and installers. The key message – enabling customers to create a complete “full house” timber alternative solution with Residence windows and doors – resonated strongly across the industry.
From concept to execution, the award-winning Make it a Full House campaign utilised a fully integrated marketing strategy from start to finish. Highlights included an intrigue building social teaser series, PR activity, teaser advertising across all industry magazines, a bespoke landing page and a stand packed with personality - including live demonstrations, engaging presentations and exciting evening entertainment from magician Jake Banfield, an Elvis tribute and a buzzing roulette table.
The campaign also featured personalised invitations to fabricators, along with a dedicated 'fabricator box' introducing the new door and included all the technical information ahead of the official launch. Installers received their own invitations, and the press were personally invited to attend the official press launch on the Wednesday.
SUSTAINABILITY
FREEFOAM UNVEILS AMBITIOUS SUSTAINABILITY TARGETS
Freefoam, a leading manufacturer of innovative building products, has announced its Sustainability Targets as part of a comprehensive strategy aimed at creating longterm value for stakeholders while addressing environmental and social challenges.
Freefoam have always been at the forefront of best practice and continuous improvement, holding ISO’s 9001, 14001 and 45001 in addition to an Ecovardis rating in the top 6% of companies. These goals are the natural extension to Freefoam’s long-standing commitment to quality and sustainability.
The newly unveiled targets are designed to be achieved by the end of 2030, unless otherwise specified, and focus on two key categories: Operations and People. These initiatives underscore Freefoam’s commitment to responsible business practices and align with its vision for a more sustainable future.
Under Operations, Freefoam is taking significant steps to reduce its carbon footprint, with goals to cut Direct and Indirect emissions by 15% from a 2022 baseline. Water conservation is another critical focus, with aims to reduce mains water usage by 30% and implement
The Residence Collection created their own branded playing cards and poker chips for the event and all staff wore campaign branded uniforms. These activations helped drive foot traffic and created a memorable brand experience that left a lasting impression on attendees.
Throughout the campaign, the team achieved fantastic PR coverage driven by three targeted press releases and supported by editorial features in leading trade publications. An estimated 100,000+ industry professionals were reached through a mix of print and online media.
closed-loop water systems in all manufacturing plants by 2027. Additionally, Freefoam is working towards zero waste to landfill by 2030 and a 15% reduction in general waste.
On the energy front, the company plans to transition entirely to renewable electricity and eliminate reliance on non-Bio LPG fuels for forklift operations.
In the People category, Freefoam is prioritizing employee wellbeing, safety, and development. The company has committed to reducing its Annual Injury Incident Rate (AIIR) by 10% year-on-year and ensuring each employee receives at least 18 hours of training per year by 2027. Furthermore, 5% of the workforce will be placed on structured training pathways, including graduate, apprenticeship, and work experience programs.
Ethical standards also remain a top priority, with targets to ensure 100% of employees with company email accounts receive IT security awareness training and to maintain a zero-tolerance policy toward corruption and bribery.
“These targets represent a bold step forward in embedding sustainability into the core of our business,” said Aidan Harte, CEO “The simplicity of our goals gives us transparency and ensures they are relevant and clear to our teams and our customers. By acting today, we are building a stronger, more resilient company for tomorrow.”
The social media campaign delivered over 407,000 impressions, with 108,000 engagements and an impressive 52% overall engagement rate. A 33% engagement rate was also achieved via paid activity.
Jo Trotman, Marketing Manager at The Residence Collection, said: “We’re incredibly proud to receive the ‘Most Creative Campaign’ award for our work at the FIT show. The Make it a Full House campaign took a group effort to pull together, and the detail and thought that went into it really paid off. The team worked tirelessly to bring it to life across every channel, and the response from the industry has been phenomenal.
“For us, this is the cherry on top of a great campaign which not only generated buzz but also delivered tangible results on the ground, significantly increasing footfall at the stand and contributing to our lead generation.
“We would like to say a big thank you to all our customers and suppliers that were involved in the preparation for FIT Show 2025, as well as each and every member of the team back at The Residence Collection, as this win is for every person involved.”
To find out more about the new door, please visit www.residencedoors.co.uk.
SUSTAINABLE BY DESIGN – ROUNDBRAND INSTALLING
ZERO|90 IN OVER 200 HOMES AT BENNERLY VIEW
As sustainability moves from a value-add to a requirement in the UK housebuilding sector, fabricator-installer Roundbrand Ltd is helping developers meet the challenge with cutting-edge solutions - none more impactful than Liniar’s Passivhaus-capable Zero|90 window and door system.
With U-values as low as 0.66 W/m²K, Zero|90 sets a benchmark in energy performance for PVCu systems, and
Roundbrand is proudly deploying it at scale. At Avant Homes’ Bennerly View development, the company is installing windows and doors from the range on over 200 plots, supporting the site’s aim to exceed expected Future Homes Standard requirements.
Matthew Williams, a Director at Roundbrand, says, “Zero|90 gives us a major edge. Its U-value performance leads the market. For developers looking to futureproof their builds, it’s a compelling solution, and we’re proud to be fitting it at volume.”
TECHNICAL PERFORMANCE THAT BUILDS CONFIDENCE
Roundbrand’s strategic alignment with Liniar, particularly on low-carbon product innovation is helping the business deliver exceptional value to developers.
“We’re seeing growing demand for advanced thermal performance, especially from forward-thinking developers,” says Matthew. “We supply the entire Liniar range, but the standout technical performance of Zero|90 is allowing us to help our clients meet and even exceed environmental and regulatory benchmarks needed for the UK’s target of a Net Zero future.
“Besides its phenomenal energy performance, Zero|90 is tested to BS PAS 24 security standards and Secured by Design certified. The profile’s additional chambers, accommodated by the 90mm width, also mean it can reduce noise levels by up 42 decibels, while maintaining the same slim sightlines as a 70mm system. The complete package offers specifications desired by developers with the comfort, security and style desired by homeowners – a winning combination!”
SUSTAINABILITY MEETS QUALITY AT BENNERLY VIEW
The Bennerly View site in Awsworth, Nottinghamshire exemplifies the shift toward high-spec, sustainable new buildsfeaturing solar PV, EV charging points, and thermally superior construction.
“The development required a window and door solution that matched its low carbon ambitions, and we recommended Zero|90 complete with low-e triple glazing,” explains Mathew. He continues, “It’s not just the impressive U-values, the entire system is engineered for long-term performance, from weather protection to strength. The most reputable developers are ensuring adherence to the New Homes Quality Code, and because we fabricate and install each finished window and doors ourselves, even down to the glazing units, Roundbrand customers get full assurance on quality and continuity.”
GAINING MOMENTUM IN THE NEW-BUILD SECTOR
Roundbrand’s project management experience spans national builders (250+ plots) to smaller developers (4-10 plots) and all types of accommodation from apartments to luxury homes. Across the board, its ability to deliver a scalable, energy-efficient fenestration package, combined with rapid customer care resolution via its in-house aftercare team, has become a key differentiator.
Mathew concludes, “At Roundbrand we’ve establish logistical infrastructure, manufacturing capacity, and strong supply partnerships. By aligning with developers’ ambitions and championing next-generation window and door systems such as Zero|90, we’re not just meeting the demands of today, we’re setting the standard for tomorrow with a fully supported end-toend customer experience.”
www.roundbrand.co.uk
INSTALLER SUPPORT: HOW GLAZERITE AND M3 FLOODTEC
JOINED FORCES TO DELIVER AN INNOVATIVE FLOOD DOOR
The Glazerite UK Group’s broad customer base encompasses a diverse range of commercially-focused installers. Here, Jeff Dunn, Glazerite’s Group Sales and Commercial Director, and M3 Global Flood Technologies’ Managing Director, Matt Keight, share more about the partnership, M3’s flood door innovation, and the ongoing nature of the fabricator’s support for M3’s business.
“Glazerite showcased flood solutions specialist and Glazerite installer M3 Floodtec’s unique flood door solution to FIT Show visitors this year, and the innovation proved a real talking point for fellow installers and industry stakeholders,” says Jeff Dunn, Group Sales and Commercial Director for the fabricator. “It looks like a normal door, but once locked, it passively performs the function of a flood barrier.” M3’s innovation has been supported by Glazerite into fruition, and is particularly timely, with 2024 seeing a record number of flood alerts being issued across the UK and Government statistics revealing 6.3 million homes and businesses are at risk of flooding.
Headquartered in Worcestershire, M3 is a specialist in the flood defence industry, and is responsible for the manufacture, supply and installation of flood defence systems in use in infrastructure and industrial, commercial and residential properties across the UK.
Jeff continues: “M3 is a long term partner of Glazerite, and as part of their work to help the Environment Agency, house builders and other stakeholders combat flooding with its innovative and independently tested portfolio of flood protection products, we’ve worked with them to fabricate their range of uPVC panel doors, which are adapted for flood defence to resist water ingress into buildings, infrastructure and community areas.”
Matt Keight, M3’s MD, explains the rationale behind the development. He says: “With doors the most obvious area for water to encroach, we developed the Defender Door range following intensive R&D, with the products undergoing stringent independent testing from the BSI to prove
their flood resistance.
“Glazerite supported the product design to become a reality. As part of the initial flood door development, Glazerite supported us to extensively research and test door designs, including the low threshold version at our market-leading in-house testing facility.
“For the ongoing delivery of our uPVC and composite door portfolio, which we adapt for flood resistance against flood waters up to a height of 600mm, we needed to engage supply chain partners we could trust, which is why we chose Glazerite.”
M3’s innovation is ongoing, with the inclusion of the Defender Low Threshold Flood Door. As the first low threshold door to achieve certification to BS851188, the product is a world first and was shortlisted for Product of the Year at last year’s G Awards.
Suitable for part M compliance for both residential and commercial use, the Defender Low Threshold Floor Door meets the need for BSI-certified flood resistance products. It was in development for three years and has been tested independently by BSI and is KitemarkTM certified to the new British Standard BS 851188-1:2019 + A1:2021.
Matt adds: “As part of our product development, we needed to ensure our door could be a commercially viable solution as well as have flexible design features to create a further point of difference. Most importantly, the Defender Low Threshold Flood Door had to achieve the exacting standards of the British Standards Institute while being fit for purpose for disabled access.
“Until this point, the flood sector hasn’t previously been able to create a low threshold door and independently test to BS 851188. Creating a reliable seal to a low threshold suitable for part M compliance, ensuring structural integrity to withstand a demanding testing process, and delivering a commercially viable solution has been a demanding process, but it’s one we have been very proud to have achieved, supported by Glazerite.”
Jeff concludes: “We have built a strong relationship with Matt and the team at M3 and look forward to ongoing collaborations. Their flood doors are truly game-changing.” www.glazerite.co.uk
“As part of our product development, we needed to ensure our door could be a commercially viable solution.”
Jeff Dunn,and Matt Keight
WINNING AS ONE: WHY INSTALLER SUPPORT IS BUILT INTO VEKA’S PARTNERSHIPS
Technical excellence means nothing without flawless execution at every stage of the supply chain. The era of supplier relationships stopping at the factory gates is over. It’s time to recognise that the whole supply chain is a partner in the process. That is why VEKA has reinvigorated our approach to installer support, working hand in hand with fabricators and installers to strengthen every link.
REVIVING THE VEKA INSTALLER PROGRAMME
The relaunch of VEKA’s Installer Programme has reaffirmed our understanding of the marker, with over 80 installers joining in the first three weeks. the demand for structured support and genuine partnership in the market is obvious, and our goal is to offer installers more value, more tools and more reasons to choose VEKA - all free of charge.
The updated Installer Programme gives members access to VEKA Edge, our digital marketing support hub, with a dedicated installer section. This includes professionally designed marketing collateral, digital assets, seasonal campaigns and templates ready to help installers
“This year, we’ve made significant investments into developing the brand behind the annual Independent Network Awards, bringing the celebrations and recognition into the digital space.”
promote their business and the VEKA product range.
PARTNERSHIP AT EVERY LEVEL
Installers are the boots on the ground, bringing VEKA systems to life in homes and buildings across the country. Our Installer Programme and deepening collaboration with our fabricators allows us to support the product’s journey from extrusion to installation.
We’re actively supporting our fabricators in communicating the ‘Why VEKA’ message to their installer base. Whether it’s through cobranded campaigns or strategic marketing support, we’re helping ensure that every link in the supply chain is engaged, informed, and confident in promoting VEKA products. This dual focus allows us to strengthen loyalty among current VEKA Installers while also welcoming those who may have previously fitted other systems.
Ultimately, we know that for an installer, time is money - and the real test of a product is how reliably and efficiently it installs. That’s why VEKA systems are designed with the fitter in mind, offering smooth fabrication and fault-free fitting. When paired with the dependable craftsmanship of our fabricators, supported by our world-class OTIF record, the result is a seamless install, a satisfied homeowner, and a glowing review.
INDEPENDENT NETWORK
Our commitment to installers doesn’t stop at the VEKA Installer Programme. We’re proud to champion the Independent Network, a badge of excellence in the industry for over 25 years. This year, we’ve made significant investments into developing the brand behind the annual Independent Network Awards, bringing the celebrations and recognition into the digital space.
The move to digital allows our members to access more marketing exposure and to better leverage their status in front of homeowners. New digital tools are helping members promote their commitment to quality, customer satisfaction, and trustvalues that are at the very heart of VEKA.
Loredana Emmerson
SETTING THE STANDARD, TOGETHER
Everything we do at VEKA - from pioneering new product innovations to refining our marketing, technical, and customer support - is focused on empowering our partners across the supply chain. We believe that when system house, fabricators and installers work together we build lasting value for homeowners.
In this changing industry, the strongest relationships are the ones built on partnership. VEKA isproud to be setting the standard, supporting those who bring our systems to life.
By Loredana Emmerson, Customer Marketing Manager, VEKA
To find out more on the VEKA Installer Programme and Independent Network reach out to our team: marketinguk@veka.com.
INSTALLER SUPPORT LETTERS
MODPLAN ADDS VEKA
OMNIA TO ITS OFFER
Leading independent trade fabricator Modplan has further expanded its portfolio with the introduction of the new OMNIA system.
Liam Isaac, Head of Sales and Marketing at Modplan, said:
“VEKA OMNIA is a pioneering suite of double flush windows and doors, designed to meet increasing demand for flush aesthetics. We showcased the system at the FIT Show this year, and the interest it generated confirmed its standout appeal.”
The OMNIA system delivers a compelling combination of features that distinguish it from standard market offerings. At the core of its design is a zero sight-line mullion, which creates a clean, expansive appearance. For a minimalist finish, windows can also be manufactured using invisible mullions, maintaining the simplicity of the profile.
While OMNIA is compatible with standard VEKA beading, it also offers classic putty and rebated glazing bead options, ideal for heritage or traditionally styled installations. Installers can also benefit from mechanical jointing compatibility, including both Timberweld® and the patented ProJoin Gen 2 technologies.
The system includes a co-extruded PCE gasket within the profile rebate, eliminating the need for manual gasket fitting. This detail creates a subtle shadow line for a seamless finish.
To complement its elegant design, OMNIA supports premium-quality hardware, and a wide range of foil finishes and textured colour options provides further design flexibility.
Naturally, the system meets and exceeds all current building regulations. It also features a click and connect rider block that helps to improve security.
Modplan is manufacturing the full OMNIA suite, which includes casement windows, tilt & turn windows, French doors and residential doors, from its impressive Newport fabrication facilities.
In addition to OMNIA’s design and performance credentials, installers benefit from Modplan’s trusted support
package. This includes a reliable in-house delivery service using Modplan’s own fleet, with order tracking available at every stage. The company also offers customised marketing support to help customers drive sales and gain a competitive advantage along with full product training.
Alongside OMNIA, Modplan manufactures a complete range of VEKA products including casement windows, tilt & turn windows, flush sash windows, single & double residential doors, patio doors, bifold doors and composite doors. It also manufactures Profile 22 and the complete range of LEKA Systems products. It means Modplan is the one-stop shop for any installer wanting to tap into current market opportunities.
Liam concluded: “We’re excited to bring OMNIA to our customers and look forward to supporting them in unlocking the full potential of this exceptional new system.”
HÖRMANN EXPANDS INSTALLER REWARDS PROGRAMME
Hörmann UK has announced a significant expansion to its popular Rewards loyalty scheme, broadening the range of qualifying products and increasing the number of trade-relevant redeemable rewards on offer.
The enhanced programme now includes the full range of Hörmann Truedor composite doors, including the Platinum44 steel door, the thermally efficient Clima63, and the Draig 30-minute fire door, along with the RollMatic T roller garage door. These additions provide the opportunity for more installations to translate into extra rewards for fitters, reinforcing Hörmann's commitment to supporting its trade partners.
Recognised as the first independent installer loyalty programme of its kind in the sector, Hörmann Rewards allows installers to earn points for each qualifying product installed and logged. The process is straightforward: after registering online, installers simply complete a short form and upload a photo of the installation. Points are then added to their account and can be viewed via a personalised dashboard.
Installers can now choose from 19 reward items, including essential jobsite items such as power tools, retail vouchers, and the ever-popular Makita Jobsite Radio - a staple on building sites.
The programme has continued to gain traction, with over 200 installers now actively taking part, and regularly earning rewards. By expanding the product range and reward options the company is making it easier than ever for installers to benefit from their loyalty.
To find out more about the Rewards programme visit the Rewards website: https://hormannrewards.co.uk/
YOUR LETTERS
Dear Chris,
I recently attended Glass Performance Days (GPD) in Finland and found it incredibly insightful. I was unsure of what to expect, but I have to say, it was extremely well put together and provided a real insight into the latest industry developments. Having been in the fenestration industry for many years and being an active contributor on working groups for most of that time, I fully appreciate how the sharing of ideas and collaboration are what makes this industry great. Driving standards to improve are the backbone of every concept, but it’s important to ensure we have the right knowledge to back it up, which is why sharing that knowledge becomes so powerful.
The view of what constitutes a failed unit is changing. Historically, a failed unit would be one you couldn’t see through due to internal condensation, but this is now changing so that the degradation of thermal performance over time is a primary consideration – the things we can’t see happening are just as (if not more so) important as the things we can.
We were able to contribute to a paper presented at GPD utilising data we’ve been gathering from measurements taken both onsite and in the laboratory. We continue to develop this data in order to support our understanding of the changes in thermal performance during service and hope to present a paper on this subject later in the year.
We’re seeing a growing number of clients who want to understand the thermal efficiency of the units they have in situ, in order to manage the long-term thermal performance of the building envelope. Through this work, we aim to model the longterm thermal contribution of the glazing system in the overall energy efficiency of the building.
GPD was a great reminder of the continued development and innovation across our industry – a great couple of days of knowledge sharing, networking and collaboration, which is what we need to focus on to drive product performance forward.
Yours sincerely, Richard
Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.
Contact Chris: chris@glassnews.co.uk
Seelman BFRC Managing Director
CARL F GROUPCO ANNOUNCES FURTHER STRENGTHENING OF THE BOARD WITH APPOINTMENT OF ADRIAN GALE AS SALES DIRECTOR
Leading independent hardware supplier Carl F Groupco has announced the appointment of Sales Director Adrian Gale. Adrian is recognised for his experience within the industry, with over 30 years in the fenestration sector, including a successful tenure at VBH (GB).
Owen Coop, CEO of Carl F Groupco, said: “Adrian is a well-known and trusted figure in our industry. His appointment represents a significant step forward for Carl F Groupco as we continue to invest in the future of our business. Adrian’s extensive knowledge, customercentric mindset and proven commercial leadership will further strengthen our sales operation.”
Adrian said: “I am delighted to be joining Carl F Groupco. The company has an outstanding reputation for service, quality and integrity, so my focus will be on further strengthening our market position and driving new business opportunities.
I am looking forward to working closely with our customers, hardware supply partners and colleagues to deliver even greater value.”
Adrian’s appointment underscores Carl F Groupco’s ongoing commitment to customer engagement and commercial excellence. His deep understanding of the hardware market and insight into the evolving needs of fabricators will be instrumental in shaping future new business opportunities.
With this new strategic appointment, Carl F Groupco reinforces its commitment to remaining a trusted and proactive hardware supply partner to fabricators across the UK. Adrian’s sales leadership will ensure the company continues to deliver the tailored product solutions, responsive support and product expertise that define its industry-leading reputation.
Carl F Groupco supplies a comprehensive portfolio of premium window and door hardware to fabricators across the UK.
PRIZE!
WIN £10 CASH PRIZE!!
Spot three differences. Fill in your answer and your contact details below and send your competition entry to: FAO: Christina Lazenby, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU or Email: christina@glassnews.co.uk. Entry deadline: 20/08/25.
CAREERS & QUALIFICATIONS IN
DOOR HARDWARE INNOVATOR UAP EXPANDS SALES TEAM WITH THREE SENIOR APPOINTMENTS
UAP, the leading door hardware specialist, is announcing the expansion of its sales team with three senior appointments.
Andy Kay joins UAP as Business Development Manager for the North West, David Brackpool comes on board as Business Development Manager for the North East, and Dan Powell becomes UAP’s new National Account Manager. Having started in telesales before working as an Area Manager for several businesses, Andy brings more than thirty years’ experience of window and door hardware to UAP. His new role involves forging relationships with distributors and fabricators, as well as increasing product uptake internally and externally throughout the North West.
On his appointment, Andy Kay, Business Development Manager for the North West at UAP, said: “UAP has such an exciting product portfolio that’s driving the hardware industry forward. I’m really enjoying working with the wider UAP team, and I’m looking forward to building the business in the North West even further.”
David Brackpool joins UAP with a wealth of knowledge of the timber and PVCu fabrication industries. He started his career at John
Carr Joinery and has held roles at other national companies including Premdor, Masonite, and Caldwell. His work in retail product management has allowed him to supply products to household names including B&Q and Wickes.
David Brackpool, Business Development Manager for the North East at UAP, noted: “I’m thrilled to be joining UAP, whose commitment to innovation places it at the forefront of a very competitive market. I’m excited at the prospect of bringing its industryleading products to current and future customers all over the North East.”
Dan Powell, UAP’s new National Account Manager, has more than 20 years’ experience in the fenestration industry. He has held key leadership roles at VBH GB, where he served most recently as Head of Sales and then Head of Brand. His appointment as National Account Manager further strengthens UAP’s senior management team.
Dan Powell, National Account Manager at UAP, commented on his new role: “I’m incredibly excited to be joining UAP, one of the UK’s leading door
hardware suppliers. I look forward to using my skills and experience to support the business’s continued growth and help develop an already impressive customer base across the country.”
UAP Limited, established in 1996, has become a leading UK door hardware supplier; its products range from fire-rated hardware to locking systems and door and window security. It designs door hardware solutions around customer needs, equipping them to navigate the ever-changing fire and security landscape. UAP earned £28.4 million in revenue in its latest financial year, marking its 15th consecutive year of revenue growth. Revenues grew by more than a third in the year to April 2024 thanks to acquisitions and new business launches.
Steve Cox, Managing Director at UAP, said: “Andy, David, and Dan are incredible additions to the UAP team, with extensive industry knowledge, sharp strategic insight, and a great ability to exceed customer expectations in every interaction. Their contributions will be vital as we work towards our vision of becoming the UK leader in fire and security door hardware.”
Dan Powell
Andy Kay
David Brackpool
Adrian Gale
USEFUL NUMBERS
British Plastics Federation (BPF)
Tel: 0207 457 5000
British Standards Institution (BSI) – Standards & Publications
SUPERCHARGE YOUR IGU MANUFACTURING WITH WARM EDGE TECHNOLOGY
Improves window U-Values
Enhances noise reduction
Increases manufacturing efficiency
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