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Merry Christmas and a Happy New Year! From all of the tea m at Glass News




Dave Broxton, Managing Director, Bohle

“If as an employer, you’ve shown total disregard for the health and safety of staff, the sentence handed down to you will be far more severe than that to a company where ‘the worst’ has happened despite its best efforts.

welfare facing the most severe sentences. “It’s ultimately about culpability”, says Dave Broxton, Managing Director Bohle. “If as an employer, you’ve shown total disregard for the health and safety of staff, the sentence handed down to you will be far more severe than that to a company where ‘the worst’ has happened despite its best efforts. Continued on page 6...


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of company culture and attitude towards health and safety - not simply with respect to a single incident. Those companies who are unable to demonstrate their commitment to employee


The weight of the sentences handed out will be defined by a wider assessment




New sentencing guidance gives courts in England and Wales new powers to hand down far tougher penalties to employers found guilty of manslaughter through gross negligence – including up to 18 years jail time.


Issue 93 | December 2018


Companies who are found to have failed to protect their workforce face far tougher sentencing from November.




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It would be nice to bring you ‘glad tidings of comfort and joy’ at this festive time of year and, who knows, by Christmas day our politicians, and those in Brussels, may have sorted out our future in, or out, of Europe. The fact is that the uncertainty over our future relationship with Europe has overshadowed everything this year and has produced a pretty flat year. A flat year as far as excitement or ‘joie de vivre’ is concerned, although using French is probably not the most tactful thing to do bearing in mind their efforts to make life as difficult as possible for the Brits! Mind you Handel’s lyrics also mention saving us all ‘from Satan’s powers when we were gone astray’ which, penned by a German, presumably refers to Jean-Claude Juncker giving us a cuff over the head for having the temerity to vote to leave his cosy little, but expensive, club. Whereas it seems that many companies have weathered the storm that is 2018, it has been more about battening down the hatches than riding the fair winds of success. The general consensus is that it has been alright and making budget is probably a success in this most difficult of years. And where do we go from here? How will the £ hold up? The value against the US dollar and Euro will be key as will the price of oil, and the fact is that no one really knows what will happen. What has been impressive is that the launch of new products has continued as has investment in premises, machinery and people. There is a stoicism that is very evident that indicates a determination to make good whatever hurdles are placed in the way! I have to say that I’m looking forward to 2019 if only because it’s a year for a FIT Show. It always adds a certain frisson to activities and provides a bit of extra excitement. New products, and there are already plenty of whispers of products that will have an airing at the NEC. What is clear is that there are plenty of ideas and developments coming out of our industry and no shortage of imaginative ways to entice a customer. What is in short supply, however, is replacements for our skilled but ageing workforce. I attended the Building Our Skills conference which was held at Liniar’s premises just outside Ripley, in Derbyshire, and this initiative is being supported by an ever-growing number of our major companies in the fenestration industry. And that word, ‘fenestration’, is not a small part of our problem in attracting people to our industry. The Oxford dictionary has three categories for the word. Firstly, in architecture with definition reading: “The arrangement of windows in a building”. Secondly, in botany/zoology – “The condition of being | December 2018

fenestrate”, and thirdly, in medicine, “A surgical operation in which a new opening is formed, especially in the bony labyrinth of the inner ear to treat certain types of deafness.” Now, I certainly don’t have an answer to the problem and absolutely no idea of a word to replace ‘fenestration’ but I can understand why the word is confusing or less than appealing to a career seeker! It doesn’t have the appeal of, say, aerospace or automotive, or even medicine or law. And this doesn’t just apply to school leavers; there is also the person looking to change careers. The Building Our Skills conference made the case for helping guide people into our industry and highlighted how much we can help ourselves by mentoring, becoming involved in schools, providing work experience and apprenticeships. Many companies have already recognised the need and are actively helping the cause with an eye to persuading the school leaver or career changer away from further education and degrees in subjects no one will ever use again, and into apprenticeships where they can learn their trade, be remunerated for it and not find themselves deep in debt after graduation.



Sudoku: Jeni Beaumont, Tri Colour Windows & Doors Ltd, Brackley, Northants


Face To Face


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2018 See page 72


Christina Shaw


I very much hope that everyone takes the trouble to look at the Building Our Skills initiative and a good place to start is at In writing this editorial some weeks ahead of Christmas Day, it seems premature to wish everyone a Happy Christmas. We are still well ahead of decorating our houses, sending cards and purchasing presents for our loved ones, although some better prepared people than me may well have done this already! However, everyone at Glass News wishes our readers the best of festive cheer and we thank you for your support in 2018. Have a very Happy Christmas.


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THIS MONTH: Chris Armes Design and Development Manager, HL Plastics Kind and sometimes reserved, with a streak of cheekiness and a lot of passion. A bit of a perfectionist and always like to get involved in the crunch decisions, sharing my visions and putting new ideas forward both inside and outside of design.

IT’S ALL ABOUT YOU Where you were born and live, currently… I was born in Derby, but ever since have lived in and around the local towns and villages to HL Plastics in Denby.

Your education and the subject or activity in which you excelled…

The temptation you can’t resist...

Once I had finished my GCSEs, I originally planned to keep my head down and continue my education until I could do what I really wanted - work with my hands or be creative. After a year of my As levels, I quickly realised that going to Uni wasn’t what I wanted.

I love...cake! I have a serious sweet tooth, and when I go out to dinner, I’m usually thinking about pudding before my main meal even arrives. I feel like the main course is just a chore.

I loved physics, IT & engineering, so signing up for an apprenticeship where I could put those skills into practice was the perfect thing to do. I received a foundational degree in Mechanical and Manufacturing Engineering following my initial apprenticeship at HL Plastics.

Walt Disney. Throughout my life, I’ve visited Walt Disney World eight times, and as I grew up, it was less about what was on the surface. Instead, I was fascinated by the attention to detail that went into these dreams that were made into reality.

Your favourite sports or interests... Being from Derby and living here my whole life makes me a DCFC fan, but you can usually find me trying to cycle the highest peaks in the East Midlands with a few of my co-workers.

Your biggest regrets in life... I don’t believe in regrets. I think everything should be viewed as a learning experience that shapes our future for the better.

Someone or something that inspires you...

YOUR CAREER When and how you joined the industry... Once I realised that pursuing my A levels wasn’t something

I wanted to do, I found an apprenticeship provider in Derby, specialising in engineering and manufacturing careers. They placed me with HL Plastics in 2003 as an apprentice, and it’s been a continual course of growth since then for both the company and myself. 15 years has flown by.

The job you do... My team and I are instrumental in the design and development of all new products for Liniar and HL Plastics. From brand concept through prototypes, testing and manufacturing, I oversee the entire process.

Your greatest achievement... I am proud of how I’ve progressed since joining HL Plastics, from an apprentice to the Design and Development Manager, giving the company direction and guidance in creating new, innovative products.

I’m also really proud of being one of the members of the team who created Mod-LokTM technology, which went on to win the Queens Award for Enterprise in Innovation.


the geeky side of physics with creativity.

A particular ambition... I want to buy a house in Florida and treat it as my second home, giving me the opportunity to see more of the US.

The way you want to be remembered...

What would you like to do if you weren’t in this industry... I’d be a rollercoaster designer, an animator, someone who combines

I can be quiet and reserved, but once I open up, I’m a cheeky chap. I want people to remember my passion and drive for creating products with keen attention to detail.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email 4

December 2018 |


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GGF GROUP APPOINTS INSIGHT DATA TO REACH THE WIDER INDUSTRY AUDIENCE The Glass and Glazing Federation and its commercial companies, the wellestablished and highly-respected industry body has joined forces with industry data specialists Insight Data.

TUFFX EXPANDS MANUFACTURING FACILITY Following impressive growth and as part of a longterm strategy to increase production capacity, glass processing specialist, TuffX, has announced that it has expanded its Knowsley manufacturing facility. The Merseyside based company has recently taken on an additional 20,000ft2 unit, that adjoins its existing 55,000ft2 factory, creating an impressive 75,000ft2 space dedicated to quality glass manufacture. This extra space will house one of the company’s three laminating lines alongside a third, additional glass cutting line, a second digital printing machine and a new state of the art Bovone ELB 12 HS straight line edging machine. The £200,000 Bovone straight line edger is the second machine of its type at TuffX and is designed to produce flat and arisse profile. Capable of processing four metres of glass a minute, it will allow TuffX to stay ahead of anticipated future demand by producing a greater volume of product, while still retaining a market leading quality of finish.

As well as the new machinery and additional laminating and cutting lines, the expanded factory will also enable TuffX to optimise the layout of its existing facilities, not to mention create space for more glass cutting equipment in the near future. TuffX Operations Director, John Tierney, commented: “The addition of almost 50 per cent more space is fantastic news for TuffX as not only does it allow us to house new machinery, but it gives us the perfect opportunity to re-organise the current factory layout so that we can be as efficient as possible. We’ve been gearing up for growth and we now have the infrastructure in place to be able to deliver on expected demand going forward.” Managing Director, Graham Price, added: “TuffX has enjoyed a period of strong growth, and we’re looking forward to even more in the long term so the new and improved factory marks yet another important development for us. It’s not just about increased volume, he concluded. “The company has built an enviable reputation for service over the years and the investments we are making now will allow us to continue that tradition with new and existing customers.” / READER ENQUIRY NO: 1218/0007

The GGF Group - which includes BFRC, FENSA, RISA, GGFi and Borough IT, have signed up to Insight Data’s unrivalled Fenestration database. Accessed through Salestracker, Insight’s online prospect database, CRM system and email marketing platform, the database will provide the GGF with 24/7 access to realtime business information and contact details for over 15,000 fabricators and installers across the UK. “We are absolutely thrilled to provide our services to the GGF Group, an organisation which represents businesses across the entire fenestration industry and many Insight Data customers,” comments Jade Greenhow, Operations Director at Insight Data. “We look forward to extending our long-standing relationship with the GGF and providing the information they need to promote their services and the support they can offer to businesses at every level. “The GGF Group joins major systems houses, fabricators, component suppliers and sealed unit manufacturers who trust Insight Data for their industry-specific data and market intelligence. Being a GGF data supplier validates the value and quality of the service we offer to our customers.” The Fenestration database is just one of Insight Data’s five key databases with the firm holding information on housebuilders, main contractors, local builders and even architects. The information is updated using a seven-stage verification process which includes over 20,000 research calls every month by Insight’s in-house research team. It also includes a direct feed from a credit reference agency which confirms in real-time if businesses have folded, moved or changed owners. In short, Salestracker provides accurate information for over 60,000 potential customers.

James Lee GGF Director of Group Marketing

“We are really pleased to appoint Insight Data as our industry data provider,” adds James Lee, Group Marketing Director at the GGF. “We have been working with Insight Data – a GGF member for many years, and have seen the high-quality service they provide to businesses. Insight’s database will certainly play an important role to allow us to reach a wider industry audience. “Through our relationship with Insight Data, we want to reach out to new businesses and promote the many benefits of becoming a GGF, FENSA or BFRC member. In addition to our 40 years of experience and knowledge, members can take advantage of our technical support services, our wealth of resources and stay ahead of any legislation or policy changes. What’s more, the GGF Group’s brands are recognised names to both the industry and consumer.” For more information contact Insight Data on 01934 808293 or via email at READER ENQUIRY NO: 1218/0008


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01452 3009 | December 2018 | windowwidgets


FRONT PAGE STORY Continued from page 1... “The first point is that health and safety should be a priority for all of us, so that ‘the worst’ doesn’t happen, but if it does, as an employer, you need to be certain that you had the appropriate controls and systems in place to prevent an incident and that staff are fully trained and equipped.” The new powers follow the publication of new and comprehensive guidelines by the Sentencing Council in the summer outlining the penalties employers can expect to receive for a host of offences from covering up an assault in the workplace to a fatality caused by negligence. The sentencing body said that defendants found guilty in gross negligence cases where, for example, an employer’s longstanding and serious disregard for the safety of employees, motivated by cost-cutting, has led to someone being killed – will see the most punitive sentences. According to the latest available figures from the GGF, while the number of reported accidents in the glass industry showed a 12% drop year-on-year from 2015 to 2016, the percentage of these that involved manual handling injuries increased from 17% to 20%. “Manual handling injuries might not necessarily lead to a fatality (although it’s always possible that they could). If, however, you have a series of manual handling incidents behind you, or anything else for that matter, where it could be interpreted that you had failed to provide the right equipment or PPE, it would count against you under the new sentencing laws”, says Broxton. Bohle’s range of Veribor suction lifters is at the forefront of manual handling technology and has been refined over decades to make the manual handling of glass safer. This includes testing by TÜV and the subsequent accreditation, the TÜV GS mark is an independent guarantee of performance. This includes Veribor blue line pumpactivated suction lifters. Designed to support the safe manual handling of glass, stoneware and metal, the 601.1BL has a parallel load capacity of up to 120kg and features a high visibility pressure gage, which gives a clear indication of the strength of the vacuum and suitability for lifting. “There is an inevitable element of risk in working with glass. The right processes combined with the right equipment and tools for the job allow us to minimise those risks”, added Broxton. “We offer the UK’s most comprehensive range of PPE equipment alongside the leading Veribor suction lifter range. These are tools to prevent injury – the safety of workers, rather than the change in sentencing should be all the motivation anyone needs to invest in them.” For more on Bohle’s manual handling equipment and PPE ranges visit email or call the customer services team free on 0800 616151. READER ENQUIRY NO: 1218/0010



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THE AGREEMENT IS SUBJECT TO APPROVAL BY GERMAN AND AUSTRIAN COMPETITION AUTHORITIES VELUX A/S and Dutch investment firm Egeria have reached an agreement concerning the sale of JET-Group to the VELUX Group. The decision to acquire JET-Group, a European leader in industrial roof light systems, is in line with the VELUX Group’s growth strategy and specifically the desire to grow its business in the non-residential market for daylighting solutions. The acquisition of JETGroup is the second by the VELUX Group this year, with Wasco Products Inc., a US skylight manufacturer, announced in April. The VELUX Group has been the market leader in the residential market for roof windows for more than 75 years. The VELUX Group’s first step into the commercial (nonresidential) market was in 2012 when it launched the VELUX Modular Skylight (VMS) system. Today, the strategy is to develop a leading position in this business area through organic growth and acquisitions. “We have had a very positive dialogue with Egeria and the JETGroup. We immediately felt that the ambitions and cultures of the JETGroup and our company complement each other nicely. Through the acquisition of JET-Group, we will strengthen our foothold within the commercial market in several countries and add several new product categories to our commercial offering in Europe,” says David Briggs, CEO of the VELUX Group. The commercial market consists of two main segments: • An architectural glazing segment, which has a greater focus on design, with architects playing

a significant role in selecting glass or acrylic glazing solutions, and • An industrial flat roof segment, which consists almost entirely of acrylic solutions, such as domes or continuous roof lights (CRLs). The two segments vary significantly in their target customer groups and sales processes. The VELUX VMS business has a strong presence in the architectural glazing segment while JET has a leading market position in the industrial flat roof segment. “We look forward to becoming part of the VELUX Group and we see a lot of growth potential and possibilities to strengthen our European business to the benefit of our customers and employees,” says Ralf Dahmer, CEO of JETGroup. Mark Wetzels, Partner at Egeria, is also pleased about the transaction: “I am impressed by the VELUX Group and confident this combination will be good for both companies, their employees and their offering to the market. “With the acquisition of JET-Group we immediately become one of the leading players in the commercial market in Europe and will begin to merge our VMS operations with the JET-Group to build a new commercial division, which can drive further growth in this market. We also see opportunities to improve JET’s wholesale business by selling some products through the VELUX distribution network, which will also

bring more business to our dealer partners. VELUX has always focused on providing daylight and fresh air to create better living and working environments, and the acquisition of JET helps us gain scale and extend our business into a whole new market segment,” says David Briggs, CEO of the VELUX Group. The acquisition must be approved by the competition authorities in Germany and Austria before it can be completed. The companies will not disclose further information about the agreement until final approval is granted. Pending approval and subject to completion of the acquisition of JET-Group, JET products will continue to be sold under the JET brand and through the existing organisation, while VELUX will continue to sell VMS products until customers are familiar with the change of ownership and a structured transition to the VELUX brand can be made and communicated to the market. Synergies are expected from developing common functions and key accounts across the two organisations, which will form the basis for a new VELUX commercial division. VELUX has been assisted in the transaction by EY Corporate Finance and Dentons and Egeria has had Houlihan Lokey and Allen & Overy as advisors. READER ENQUIRY NO: 1218/0011

EPWIN WINDOW SYSTEMS TO HAVE MAJOR PRESENCE AT FIT 2019 Epwin Window Systems, home of the market-leading Profile 22, Spectus and Swish brands, has just announced it will have a major presence at FIT 2019. Gerald Allen, Marketing Manager at Epwin, said: “We are delighted to announce our presence at FIT 2019. The show is the biggest event in the window industry calendar and is the perfect opportunity to showcase what we have to offer. Once again, we will have something big to reveal!” Epwin Window Systems is once again taking a major presence at the show, as befits one of the industry’s leading names. Alongside its market leading products, visitors to Epwin Window Systems’ stand will also see other new innovations, which means it will be one of the busiest at the show. The FIT Show is held every two years. The last event welcomed nearly 10,000 visitors from the fenestration industry who were attracted by the opportunity to meet over 250 exhibitors and attend industry seminars. FIT 2019 looks set to be even bigger so fabricators would be wise to head to stand to N5 to discover the big reveal from Epwin Window Systems. Tel: 0808 178 3370 - READER ENQUIRY NO: 1218/0012

December 2018 |

Building for the future on the strength of our past CELEBRATING 40 YEARS IN BUSINESS


Attitudes and window technology have been transformed in the last 40 years. Our founding commitment to product and service innovation, however, remains as strong as ever.

Call us on 01933 685744 visit Emplas Windows

@EmplasWindows Scan to see our Story



O UR F FT C TO O | December 2018


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GARNER HOLDINGS BUYS SHEERFRAME TRADE EXTRUSION Garner Holdings, owned by Roger Hartshorn, has purchased the former Sheerframe trade extrusion business from Synseal. This sale only affects the Trade Extrusion, including Hometrim Cellular Foam and Sheerline fencing & decking products. The Sheerframe window systems business and the Masterdor business remain owned by the Synseal Group. Roger Hartshorn, is well known in the PVCu extrusion and building products sector, having been involved with HL Plastics since 1977 and an owner since 1988.

A FITTING NAME “In order to build on one of the pioneers of UK PVCu extrusion, and link to its rich heritage, we have renamed the new company LB Plastics Ltd. LB Plastics will continue to operate from the Firs Works site at Nether Heage, next door to Garner Aluminium Extrusions Ltd, a new company formed to be a leading extruder and supplier of aluminum profiles. The new Aluminium plant is being installed in the spring of 2019 and will be commissioned by the end of the summer,” said Roger Hartshorn.

NEW PLANNING AND CONSERVATION GUIDE FROM THE RESIDENCE COLLECTION A new and detailed Planning and Conservation Guide has been published by The Residence Collection for trade partners, installers, architects, planners and homeowners, covering all aspects of timber casement alternative window design and specification.

THE FUTURE “The PVCu trade extrusion will be highly complementary to the aluminum profiles that we will look to develop and so it was an obvious fit for my future plans. This will also give the benefit of sharing resources across the single site and offering a total supply of complementary single sourced extrusions and mouldings.” “We plan to expand and invest in new machinery and products in order to restore the site to its former glory.” “The Firs Works site at Nether Heage has been owned by Garner Holdings for over 2 years and also remains home to Masterdor, a Synseal group company and Litchfield Investments Ltd, the privately owned property division, still owned by the Litchfield family.” “This acquisition is a ‘win win’ situation; it gives security to the staff and a springboard to build on for Garner Holdings and its sister company Garner Aluminum Extrusions.” READER ENQUIRY NO: 1218/0014

WESTEND WINDOWS SIGN UP WITH SPECTUS SYSTEMS New fabricator, Westend Windows (Aberdeen) Ltd has recently signed with leading systems supplier Spectus Systems and now manufactures its popular Elite 70 window and door suite. Having previously bought in their window and door products, Westend Windows made the decision to begin fabricating earlier this year and felt Spectus was the right systems partner to take their business forward. Managing Director of Westend Windows, Colin Stewart said: “We chose Spectus as our systems provider as we felt they have the best products, people, marketing and service on the market. Their Elite 70 system can be used across a full range of window, door and conservatory applications– including casement and tilt & turn windows, residential, French and bi-folding doors. With a choice of bevelled and ovolo beads,

plus a large range of ancillary products we have a compelling product range to offer both our trade and retail customers.” Westend Windows manufactures their window and door products from their factory in Cairnrobin, Aberdeen. Fellow Westend Windows’ Director, Derek Mackenzie says: “The market in Aberdeen is quite buoyant at the moment so we feel confident we can take our business to the next level with the support of Spectus. Not only is their Elite 70 system a great product for all market sectors, but their technical and marketing support is equally impressive too.” Westend Windows began fabricating Spectus in October 2018. The company is looking to further expand its product range over the next few months by introducing Spectus’ Patio Door and the new Frontier Composite Door and with Spectus as its systems partner, both Colin and Derek feel the company is well equipped for success. Colin concludes: “Because our system partner is so efficient, we can be more efficient too. In Spectus we feel we have a supplier that is capable of supporting us and helping us to achieve our aims.” Tel: 0808 178 3370 - READER ENQUIRY NO: 1218/0015


The new 12-page guide is available as a download from the consumer facing website at and on the dedicated trade website at, as well as hard copies available direct from their marketing department. It’s a perfect reference point and clearly distinguishes flush PVCu from the true timber casement alternative of The Residence Collection that architects and planners yearn for. Conservation areas, listed buildings and Article 4 directions are clearly defined as are the dimensions of Residence 9, which perfectly

replicate those of traditional 19th century windows. An oast house case study, one for the Grade II listed building of Scarborough College and third for a thatched property in a conservation area provide additional evidence for sensitive window replacement projects. Product detailing of the dedicated Georgian bar, traditional hardware and deep nose Radlington cill are also covered in the brochure, along with a heritage colour palette. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘the new planning and conservation guide is a must for companies and those involved in the specification of windows in conservation areas, listed buildings and Article 4 directions. Residence 9 in particular is the ultimate and arguably only true timber casement alternative window as the case studies show.’ For further information and for a brochure download please visit www.residencecollection.,, e-mail or call 01452 348650. You can also add to their following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 1218/0016

VEKA REMEMBERS WITH TOMMY A leading Burnley manufacturer is commemorating the centenary of the end of the 1914-1918 First World War, and supporting a number of charities, with the installation of a ‘Tommy’ silhouette from Artist Martin Barraud. Visitors to VEKA Group will find the six-foot aluminium soldier in pride of place next to the reception building. VEKA Group MD Dave Jones explains: “‘There But Not There’ is the 2018 Armistice project for the charity Remembered. The charity’s aims are threefold; to inspire communities to purchase and install silhouettes recognising these fallen soldiers, to educate people about their sacrifice, and to raise valuable funds to support people today suffering the hidden wounds of war. “Funds raised from the sales of the Tommy figures contribute to the work of: The Royal Foundation, Walking With The Wounded, Combat Stress, Help for Heroes, Project Equinox: Housing Veterans and Medical Students and Commonwealth War Graves

Foundation. The project was inspired by Artist Martin Barraud’s 2016 Remembrance art installation of 51 transparent, seated military figures in the Penshurst Church. Now, There But Not There aims to place a representative figure for every name on local war memorials around the country. “We were keen to contribute to the project and recognise all those who died in battle, particularly the brave soldiers from in and around our local region. VEKA is a major employer for this area, with the majority of our 400-strong workforce living within the BB postcode area. It seemed only fitting to show our pride in the many people from Burnley and surrounding areas that fought in WWI and are serving in the armed forces today.” Earlier this year, VEKA Group’s Operations Director Paul Armstrong signed the Armed Forces Covenant, officially demonstrating that the company offers fair employment to members of the Armed Forces and recognises the phenomenal value that Serving Personnel, both Regular and Reservists, Veterans and military families contribute to the UK and its businesses. In return, VEKA was presented with a Bronze Award Certificate from the Ministry of Defence for pledging to support those who serve. Tel: 01282 716611 - READER ENQUIRY NO: 1218/0017

December 2018 |


The UK’s Leading Glass & Glazing Newspaper


At a time when orders are flooding in to get work finished by Christmas, suppliers may struggle to keep up with demand. This will not be the case for leading composite door manufacturer, DOORCO Ltd, as they announce that they have been actively increasing stock levels to ensure they will be fully stocked throughout December, and ready to deliver when the doors open for 2019.

Adam Sullivan, DOORCO’s Warehouse Manager. “For DOORCO, our 99% stock promise is the first point in our Customer Charter. Throughout the year we have been delivering prepped doors 98.3% OTIF, as well as servicing the distribution side of the business which has grown by 55%. But,

as we head into December we know that orders will start flooding in as fabricator and installer customers are looking to get jobs signed off before Christmas. At a time of year when stock gets typically diminished, we’ve decided to do the opposite and ramp our UK stock levels and

scheduled deliveries from DOORCO Korea and other partners, to ensure we are ready and waiting for the final push of 2018. “Equally as important to us is that we don’t start January with diminished stock. Our customers want to hit the ground running in 2019, and we not only want to be right beside them, but one step ahead. So, whether single, mixed pallet or prepped door, we aim to have it in stock for quick delivery from the first working day in January.

“Our Customer Charter is there for a reason. DOORCO customers need to know they can have what they need, when they want it, and it all starts with making sure the product is available in the first place. Making this extra investment in stock levels at this critical time of year is imperative to continuing to deliver the outstanding service our customers have come to expect from DOORCO, without exception.” All product information is readily available on DOORCO’s website:, or call Customer Services on 01625 428955.

“One of the most important factors in any supply chain is stock. If you don’t hold good stock levels, you can’t deliver on any other of your service promises,” says

READER ENQUIRY NO: 1218/0018 1218/0019


We make sure to be fully stocked for January (Currently 98.7% OTIF) IT’S NEVER A NO FROM DOORCO Contact us now to register your interest Telephone 01625 428 955 Email | December 2018



The UK’s Leading Glass & Glazing Newspaper

WORLD’S MOST SUSTAINABLE OFFICE OPTS FOR ISO CHEMIE SEALING TAPE Hundreds of windows on a one million sq. ft. award-winning office complex, described as ‘a once in a generation project’, are being protected from the elements thanks to advanced sealing tape technology from ISO-CHEMIE.

It’s been designed to use 70% less water and 40% less energy than a typical office block, while the Stirling Prize is awarded to the building that makes ‘the biggest contribution to the evolution of architecture’.

An unspecified volume of ISO BLOCO ONE CONTROL has been installed on Bloomberg’s new £1.3bn European headquarters in the City of London, providing long-term protection against wind-blown rain ingress as well as an effective acoustic and thermal seal.

Andy Swift, ISO-CHEMIE’s national sales manager, said: “Developers of buildings like the Bloomberg office want new ways to deliver low carbon structures, which use sustainable technologies. Our tapes support this, delivering measurable airtight, acoustic and thermal sealing properties.”

The Queen Victoria Street development, recipient of the prestigious RIBA Stirling Prize and designed by renowned architects Foster and Partners, is considered to be the most sustainable office building in the world.

Up to 70% cost savings can be achieved using ISO-CHEMIE’s tapes, which enable installers to seal windows from inside the building and avoid the need to use time consuming and costly scaffolding and ladders among other external access systems.

QUICKSLIDE COME TOP OF THE QUALITY AUDIT CLASS Businesses from across the fenestration industry will be familiar with the efforts required to achieve top marks in a Quality Systems Audit. In a benchmarking process that continually reviews inhouse procedures, Yorkshire-based manufacturer Quickslide have undertaken their assessment under the guidance of auditor CENSolutions Ltd., for the second time this year, passing with flying colours. Compliance with a number of requisites is compulsory for all manufacturers; the Construction Products Regulation (CPR) setting down standards including BS EN 14351 for windows and pedestrian door sets, and PAS 24:2016 which relates to the level of security applied to windows and doors on ‘New Build’ sites. Applying this level of scrutiny to a further, optional certification is not something every business is willing to do. Ben Weber, Managing Director at Quickslide explained the importance of the audit for Quickslide: “The fenestration market is competitive and so we wanted to find a way of sticking our heads above the parapet and telling our customers that we’re serious about providing a consistently superior service. CENSolutions visit us for two days, during which time our policies, procedures and manufacturing operation are really put through their paces. Our aluminium frame department’s processes & procedures were pushed to the limits, and we’re pleased to say that we’ve received 100% pass rate for a third time.


The tapes offer a single product ‘fit and forget’ solution for fast and effective sealing based around the European RAL principles of three level sealing - the inside seal area is more airtight than the external one, allowing any trapped moisture inside the joint, or within the wall, to escape outwards rather than into the building. ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques.


ISO CHEMIE’s foam sealant tape has been used on the new Bloomberg HQ in London


“Additionally, 43,578 new homes were registered with the National House Building Council for the quarter July to September 2018; 2,917 of those in Yorkshire and Humberside. Gaining the CENSolutions Third Party Certification positions us well to tender for new build contracts, and contribute to building quality, environmentally friendly homes. Auditor Paul Scrivener, an Independent Agent for CENSolutions undertook Quickslide’s review, commenting: “In my dealings with Quickslide over the past few years I can see that it is a business which strives to improve the quality of their products and manufacturing processes. The internal systems and procedures they have implemented ensure that they record any manufacturing faults, non-conformance reports or customer complaints. All faults, complaints, or non-conformance reports are then assessed during regular meetings and preventive action is implemented. The recording of these type of errors are part of the quality system in-line with clause 7.3 of EN 14351, however, Quickslide are one of my top clients in controlling these; the internal systems they’ve implemented go even beyond CENSolutions requirements.” READER ENQUIRY NO: 1218/0021

General Building Plastics (GBP), an award-winning, family-owned specialist PVC home improvement stockist, has built its business over a period of 28 years. Twenty of those years have been in close partnership with Freefoam Building Products. GBP sells a wide range of products including roofline, rainwater, GRP roofing, cladding, decking and underground drainage through a network of six branches spanning the Midlands from Kettering across to Oswestry, and from its head office in Rugeley down to Banbury. GBP has seen Freefoam’s roofline and rainwater colour sales grow significantly, with the benefit of Freefoam’s technologically advanced Colormax® technology. Alan Sutherland, Managing Director of General Building Plastics says: “There’s been an increasing demand for colour, but the biggest growth has been in the last three to four years. Greys are the most popular now, particularly anthracite grey, and most customers want a full suite of colour matched products, which Freefoam does very well! “We deal with 50 different suppliers in total and Freefoam is by far the best. They are market leaders in colour and the quality of their products is excellent. The 10-year guarantee on colour products and 50-year Lifetime Extended Guarantee on white products give our customers absolute confidence in Freefoam’s products.” Freefoam is a leading manufacturer of PVC-UE roofline and PVC-U rainwater.

General Building Plastics has seen an increase in sales with Freefoam’s colour roofline and rainwater products

Its Colormax® technology which is incorporated in its roofline and rainwater profiles uses a proprietary formulation that contains a unique selection of stabilisers and pigments. These are specifically chosen for their long-lasting high-colourfast properties. The company leads with a range of 16 attractive colours on soffits and fascia, and six on rainwater guttering and downpipes. Freefoam also provides a comprehensive support package for stockist partners to help customers grow. This includes a range of marketing materials to help them and their installer customers sell more. “We’ve received great marketing support, such as literature and sample boards. Freefoam is an independent company with a more personal service, and you can have an open honest conversation with them. As a fellow independent, we like and support each other,” Alan sums up. Call 01889 572872 for General Building Plastics Ltd or visit Learn how Freefoam is #HelpingCustomersGrow through its product range, service and marketing support by calling 01604 591110 or visiting Follow @ freefoam. READER ENQUIRY NO: 1218/0022

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

Introducing Introducing the the revolutionary revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold PremiFold The revolutionary PremiFold window and door

The revolutionary PremiFold andand door systems. The result is a PAS window 24 certified systems. The result is aslide PAS and 24 certified and system Document Q compliant swing door Document Q compliant slide and door system and separate window solution for swing the modern home. and separate window solution for the modern home.


• PremiFold harness • PremiFold harness existing C70 and O70 existing C70 and O70 Gold® profiles. Gold® profiles. • No visible hinges and • No visible hinges and hardware. hardware. • Incorporates both double • Incorporates both double and triple glazing. and triple glazing. • Capable of achieving • Capable of achieving large spans. large spans. • Single leg glazing bead • Single leg glazing bead is highly secure and is highly secure easy to install onand site. easy to install on site. • Steel reinforcement is • Steel reinforcement used where needed,isto used where needed, to add additional structural add additional structural strength. strength. • PAS 24 certified and • PAS 24 certified and Document Q compliant Document Q compliant door solution. door solution.

A trading name of Thermal Window & Conservatory Roof Systems Ltd. A trading name of Thermal Window & Conservatory Roof Systems Ltd.

Please call: Please call:

INNOVATION & ENERGY INNOVATION & ENERGY EFFICIENCY EFFICIENCY PremiFold is the latest in a long PremiFold is the latest in a from long line of product innovations line of productIt’s innovations from Kömmerling. quite simply a Kömmerling. It’s way quiteinsimply revelation in the whicha revelation in the way in and which you can open windows you canhelping open windows and doors, to maximise doors, helping to maximise ventilation, without compromising ventilation, compromising on security.without It’s a slide and swing on security. a slide andthat swing window and It’s door system is windowand andeasy doorto system that simple operate foris simple and easy to operate consumers. Kömmerling andfor consumers. Kömmerling and parent company, profine Group, parent company, also lead the wayprofine across Group, Europe also their lead lead-free the way across Europe with Greenline with their lead-free Greenline compound that was developed compound thatago. wasIndeveloped over 12 years the UK over 12 years ago. In the UK some Systems Companies still some Systems Companies still use lead as a stabiliser in their use lead as a stabiliser in their PVCu compound. At profine, we PVCu compound. At profine,ofwe understand the importance the understand the importance of the environment in terms of harmful environment in terms of harmful materials, recycling and energy materials, recycling and energy efficiency. efficiency.


01226 294555 or email: 01226 294555 or email:

Fax: 01226 294777 Fax: 01226 294777 | December 2018


Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN11


The UK’s Leading Glass & Glazing Newspaper

THE KORNICHE SHINES AT THE BIGGEST REGIONAL HOMEBUILDING & RENOVATING SHOW As a smaller regional event, our Korniche team were not sure what to expect from the Homebuilding & Renovating Show at Harrogate following the hustle and bustle that met us at ExCeL, London. However, we soon found that there was no cause for concern as the Northern Region crowds turned out in their droves to attend the wellorganized show. The interest in the Korniche lantern product at Harrogate came from the usual direct trade requests, self-builders and architects all the way through the spectrum to the homeowners themselves looking for the products they want to see on their single storey flat roof extensions, and the Korniche certainly provides the perfect solution for many.


Potential customers had already seen the Korniche online and the show provided them the opportunity to actually see the Lantern up close and ensure the product stacked up against the advertising – there really is no substitute for getting to grips with the product first hand, see it laid bare in the build demonstrations and have a discussion with the team about the design and engineering that goes in to the production of every Korniche roof lantern. We are certain that everybody who came onto the stand left with a clear understanding of the market, the pros and cons of all products on offer and how Korniche stacked up against its competition. We might be biased but we are fairly certain that giving the customer the hard facts leaves little doubt which product offers the best finish for their project. On the whole it was quite surprising to us how much prior product research had been done and how well-informed homeowners were prior to attending the stand at Harrogate. We expect the questions coming at us to be about price, lead time and colours but we were asked in depth questions about glass options, installation details, drainage, even how the system is manufactured. In the modern market

people are really showing a vested interest in the products they are choosing. It may seem strange that MFT a B2B company are attending retail shows, but for us promoting the Korniche brand in this way helps our partners gain sales and project work they would not ordinarily have direct access to. Homeowner end users are far more 'product savvy' today and want to know more about the product they buy, particularly if this is part of a huge investment such as a new home build or development. Attending HB&R gives us the opportunity to provide this high level of product and technical knowledge directly to consumer, from the experts, enabling them to confidently specify Korniche when speaking to their builders or installers, some even having the confidence to look online and purchase the Korniche Lantern Roof themselves. Resellers, Builders, and Installers in the North should be prepared for plenty of sales for the Korniche in the coming weeks! Not on board with Korniche yet? If you would like to know more about the Korniche, marketing support, showroom models and brochures please contact our marketing team for information:

“The interest in the Korniche lantern product at Harrogate came from the usual direct trade requests, self-builders and architects all the way through the spectrum to the homeowners themselves looking for the products they want to see on their single storey flat roof extensions, and the Korniche certainly provides the perfect solution for many.” READER ENQUIRY NO: 1218/0024

December 2018 |






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The UK’s Leading Glass & Glazing Newspaper



Certass, the commonsense installer certification provider, has relaunched its CQ-Assured Scheme which includes 13 different work scopes to help installers who fit more than just windows and doors. It gives contractors the ability to register work they complete for their customers and provide them with a Certificate of Conformity (COC). Membership benefits include free TrustMark membership, free alternative dispute resolution and free Certass Trade Association membership, as well as access to home improvement finance.

Jason Clemmit, Managing Director at Certass, explains: “We know that many double-glazing installers are moving away from fitting windows and doors alone and expanding what they offer to become home improvement companies. “That’s why our CQAssured Scheme covers 13 different work scopes, including warm solid roof replacements, conservatory erection and roofline as well as new build windows & doors, joinery, roofing, plastering and rendering – it covers a full range of building fabric refurbishments.

“Not only does the scheme give installers third party back-up, it gives consumers real confidence when selecting a contractor to carry out work on their home, whether it’s a new front door or a home extension. “Installation conformity is backed by TrustMark’s 3 cornerstones of quality – good trading practices, good customer service and technical competence. This third-party assurance gives consumers confidence that Certass members will deliver a great home improvement service.” Certass schemes are designed to be simple and affordable whilst adding real value for contractors. Membership starts at just £23.95 per month and extra scopes can be added for just £5. READER ENQUIRY NO: 1218/0026

MORLEY GLASS & GLAZING WINS £500,000 HOSPITAL CONTRACT Morley Glass & Glazing has won a £500,000 integral blinds contract with Belfast City Hospital and saved the hospital thousands of pounds. Morley has supplied the hospital with its SL20 MB system, which are motorised blinds inside sealed units that were specially developed with two operating mechanisms – one for the patient to control inside their room, and a key operated override system for nurses to operate from the corridor. The electric brushless motor quietly raises, lowers and tilts the integral blinds safely, smoothly and with precision. The integral blinds have been installed at the new £20m two-storey Acute Mental Health Inpatient Unit which has been purpose-built and sits on a 3-hectare site within the Belfast City Hospital estate. It combines mental health inpatient facilities previously spread across three Belfast sites. Morley Glass & Glazing was approached by the architect to provide sealed units with integral blinds inside for the new mental health facility. The original specification included a ceramic frit to cover the spacer bars on the windows, which the architect

Morley Glass & Glazing has won a £500,000 integral blinds contract with Belfast City Hospital and saved the hospital thousands of pounds

felt were unsightly. Morley MD Ian Short explains: “Once we’d spoken to the architect and shown him samples of our Uni-Blind sealed units which use Technoform warm edge spacer bars, he was convinced that they looked far more appealing than other systems he’d seen on the market and this decision saved around £150 per unit.” The new facility provides 80 acute mental health en-suite bedrooms including six psychiatric intensive care beds. The unit consists of five separate interconnecting buildings arranged around a cloistered central courtyard and communal and administration areas. Over one million metres of warm edge spacer bars have been supplied to Morley in the four years since the business teamed up with Technoform to introduce its warm edge spacer bar technology to its Uni-Blind double-glazed sealed units with integral blinds inside. READER ENQUIRY NO: 1218/0027

HALF HOUR TEST SUCCESS FOR SWA CREATES NEW OPENINGS FOR STEEL DOORSETS A painstaking programme of development and testing, conducted by the Steel Window Association’s technical committee, has led to the UK’s top-rated fire testing centre granting a half-hour test certificate for both single and double W20 doorsets.

will only be available through companies belonging to the Steel Window Association. Although the W20 profiles employed were standard sections, careful consideration was given to both the assembly and fixing of the steel frames, along with the way the doors themselves were located. This included fitting steel ‘location blocks’ at the top, bottom and mid height of the frames and, additionally, stabilising the coupling members between elements and uprating the glazing.

Where such tests are normally carried out on fire doors set into masonry or gypsum boarded wall constructions, the SWA opted to mount both the single and double doorsets within a glazed screen, replicating the situation in which they are routinely specified by architects and interior designers.

As a leading member of the SWA technical committee, David Northam of NSB Casements, was closely involved with the fire test programme. He commented, “Some of the steps taken, such as reducing the fixing centres and using bigger studs, are quite straightforward, but we also investigated a variety of technologies available across the fire industry; particularly for strengthening the lock side of the frame to prevent bowing under heat. Both assemblies easily achieved the half hour integrity mark, with the double door test being halted after 42 minutes and the single door test being halted beyond 40 minutes.”

This now means that installations of single or double doorsets as part of full internal steel screens can be carried out in full compliance with building regulations; but

As a result, the fire door assemblies are all glazed with 7.2mm Pilkington Pyrodur® safety glass, seated on intumescent mastic tape, and then the perimeter filled with

Ongoing work by SWA member companies over the past eight months has culminated in the full fire test, carried out at the facilities of Exova Warrington, under BS 476:Pt 22: resulting in a 30-0 rating.


an intumescent silicone sealant. There is also an intumescent strip fitted around the entire doorframe to prevent smoke and flames escaping the side where a fire starts; although building regulations no longer require the installation of an automatic closer in these situations. The SWA’s President, Darren Lloyd of Govette Windows, confirmed: “We wanted to be able to create and provide Internal steel door partitions with fire certificates for domestic applications. This will enable any

of the dozen companies which belong to the Steel Window Association to manufacture and install modular screens with single or double doors.” “The recognition under BS 476 will open up more opportunities; in particular for premises such as bars and restaurants which want to create defined spaces while keeping an attractive appearance and maintaining light transmission. Also the market for basement construction is still growing, especially around London where clients often want to divide a corridor from a new kitchen, but not lose any light.” Steel Window Association’s members are able to offer a full selection of options for new build and replica refurbishment, as well as historic projects; including W20, W30, W40 and W50 frames able to comply with the requirements of Part L to the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, Installation and customer service. For further information on the Steel Window Association, please visit or call 020 8543 2841. READER ENQUIRY NO: 1218/0028

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

PLAN-IT WINDOWS EXPANDS AT RAPID RATE WITH SUPPORT FROM PURPLEX One of North West England’s most highlyrated window, door and conservatory suppliers has been expanding at a rapid rate with the help of Purplex. Since joining up with the leading fullservice marketing agency, Plan-it Windows have opened a new showroom, celebrated a record sales month, invested in more company vans to support the increased workload, and tapped into new market locations – all in the space of five months. Gary Pennington of Plan-it Windows is absolutely delighted with the results since appointing Purplex to come up with a winning digital strategy for them. He said: “We couldn’t be happier with the work Purplex have done for us. We had a record sales month in September, and from July-September we hit the same volume of sales compared to the whole of last year – it’s quite staggering really. “We have also recently opened a new showroom on a busy main road in Bolton and have made an investment to extend our fleet of vans to be able to keep up with

increased demand. Since joining with Purplex we have also been able to tap into new market locations, such as Ramsbottom, so we are absolutely delighted with how the company is moving forward. Purplex have really delivered for us.” With more than 20 years’ experience in the industry, the residential glazing and roofline specialists have made their name as the ‘goto’ company for economical yet high-quality home improvement products across Bolton and Greater Manchester. As well as a digital strategy, Purplex also created a new website for Plan-it Windows, and Andrew Scott, Managing Director at Purplex, commented: “Our senior account managers have worked closely with Plan-it Windows to develop a successful strategy to meet their business goals, and we are thrilled to hear they are benefitting from the work that we do here at Purplex, and are on course for a wonderful 2018 as a result.” Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit or call 01934 808132. READER ENQUIRY NO: 1218/0029



Warm-edge experts Edgetech are sponsoring a football club close to the hearts of one of its longest-standing customers. David Laing isn’t just Managing Director of Cleartherm, one of the UK’s most respected IGU manufacturers – he’s also Chairman of Evo-Stik Southern Central Premier League side Barwell FC. Founded in 1992 as a merger between Hinckley and Barwell Athletic, The Canaries finished ninth in 2017-2018, and have already got the 2018-2019 season off to a promising start with two wins and a 1-1 draw. But regardless of how they perform this year, the team will at least look the

part, with a new kit emblazoned with the Edgetech logo. Edgetech Managing Director Chris Alderson explains the rationale behind supporting David’s footballing endeavours. “Cleartherm are a hugely valued and longstanding Edgetech customer – they were one of the companies we marked a ten-year anniversary with last year while celebrating a decade of us manufacturing in the UK – and this is just a small way of saying thank you to David for all his support. We’re really pleased with how the branded shirts have come out – and we hope Barwell go on to have a fantastic season!” David Laing commented: “I’m delighted that Edgetech have decided to support Barwell this season. The club is hugely important to me, and it’s a really kind gesture from a company I’ve loved working with for over a decade. It’s small things like this that make Edgetech such a pleasure to deal with.” If you’re looking for a spacer bar supplier you can trust, please don’t hesitate to get in touch.

Barwell FC with Edgetech Managing Director Chris Alderson (centre) | December 2018

Fully Documented – Assessed – Approved



INSTALLERS! You can now self-certify your installations with a CORGI Fenestration Company! No more IBG and Fenestration Registrations!

Pearl Window Systems offer the 1st Installer Scheme approved by CORGI Fenestration.

0800 014 2769 A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

SELECT WINDOWS ACHIEVES CONSTRUCTIONLINE GOLD MEMBERSHIP Profile 22 fabricator, Select Windows, has just achieved Constructionline Gold membership. Nigel Court, General Manager of Select Windows, said: “We are delighted to have achieved Gold membership because it shows we have the credentials suppliers and buyers on high end commercial contracts are looking for.” Gold membership is a new level of membership for Constructionline that reflects the broadening needs of suppliers and buyers. It is a demanding standard that demonstrates that Select Windows aligns with industry and government standards in a multitude of areas. The standard’s enhanced PQQ question set goes beyond the data collected by PAS91 and includes sections on environmental management, quality management, equalities and diversity and well as compliance with legislation in areas such as modern slavery, anti-bribery and corruption. Nigel commented: “The standard that Gold membership requires reflects the standards we want to set as a company and will add further value to what we are able to offer.” Over half of Select Windows’ portfolio is in the commercial sector and its clients include major builders, local authorities, registered social landlords, procurement consortia, contractors and schools. It has an experienced commercial team committed to working closely with supply chain colleagues to deliver an outstanding service

to all its clients. It is a Profile 22 fabricator and in Optima it has a system that is fast becoming the commercial system of choice in the UK, a factor that gives Select a further advantage when tendering for commercial contracts. Walsall-based Select Windows already has an impressive reputation in the commercial sector in the West Midlands. Achieving Constructionline Gold membership demonstrate why it deserves its reputation and looks set to enhance it even further. Profile 22 Tel: 01952 290910 - Select Windows Tel: 01543 370 666 -




EPWIN WINDOW SYSTEMS JOINS MADE IN BRITAIN CAMPAIGN Epwin Window Systems has just announced it has become an official member of the Made in Britain campaign. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “Naturally, we are proud to support British innovation and technology and we’re delighted to be part of the Made in Britain campaign.” The Made in Britain campaign aims to bring together the entire manufacturing community in Britain so businesses can benefit in sales, marketing, exports and PR. It encourages buyers, specifiers and consumers to treat the Directory as the procurement site for British-made goods and an invaluable way to find new suppliers and buyers. All of Epwin Window Systems’ operations are based in the UK and are covered by regulations designed to protect the environment. By keeping its production in the UK, it does not contribute unnecessarily to transport pollution, plus it has control over its supplies, its sources and its quality. UK production also offers another clear benefit for anyone working with or living with the products. Gerald says: “There is no need to import system products, because the quality of what we make here is exceptional and our designs are as advanced as those from anywhere else in the world. Our profile systems are designed for the UK’s housing stock and no adaptations are necessary to force a square peg into a round hole.” Made in Britain is a fast-growing community of like-minded manufacturers from all around the UK. By joining the campaign, Epwin Window Systems is highlighting to the industry that it is making products right here in Britain to the very highest of standards. It’s a reassuring reminder of the reliability that Epwin Window Systems brands offer. Tel: 0808 178 3370 -

The UK’s Leading Glass & Glazing Newspaper

SAINT-GOBAIN BUILDING GLASS CELEBRATES SECOND WIN YOUR WINDOWS BACK COMPETITION WINNER A couple from Bognor Regis have become the second winners of the Win Your Windows Back competition from Saint-Gobain Building Glass, winning over £6,000 to cover the cost of their new Planitherm windows.

to support our customer base is really important to us. As a fabrication company its great to see our customer Wayne Windows and their customers benefitting from the Win Your Windows Back promotion.”

After spending £6256.20 replacing all the upstairs windows of their home, as well as glass in their front and back doors, with Planitherm Energy Standard glass, the couple were encouraged to enter by local Planitherm installation company, Wayne Windows.

Saint-Gobain Building Glass is currently running its Win Your Windows Back competition quarterly, where entrants have the chance to win up to £10,000 towards the cost of new high-performance windows, to mark the launch of its revitalised Planitherm Network.

The couple commented: “When we chose who to have for our windows I wanted a company that fitted the best materials and the fitting to be carried out by a company with an established and good reputation.”

The first winner of the competition, Karen Bulmer from East Sussex, was so impressed with her new Planitherm windows that, after winning back the total cost of £3894, she has since chosen Planitherm installers from Heathfield Windows to fit a new front door, while her parents and their neighbours are also having new fascias and soffits installed through the business.

Darren Wayne, owner of Wayne Windows, said: “As a Saint-Gobain Glass supplier, we’re pleased to be able to always recommend the highest quality energy glass available on the market. We always encourage our customers to enter the Win Your Windows Back competition as it’s such a fantastic competition and we’re sure the winners will be very pleased with their prize.” Nathan Court, Sales and Marketing manager for Sternfenster commented: “Partnering with Saint-Gobain and making the most of the Plantherm network

A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs. The Planitherm range has been simplified into three options: Energy Standard for maximum energy efficiency; Comfort,


which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. Since the beginning of the Planitherm Network campaign in January, total vetted members have risen from 369 to 388, while the number of users logging into the Network portal has increased from 12 per month to an average of over 100 per month. For more information, or to become a Planitherm Network Member, visit READER ENQUIRY NO: 1218/0034

VEKA CONTINUES TO OFFER A SAFE PAIR OF HANDS, WHEN THE INDUSTRY NEEDS IT MOST As we see more and more companies struggling and subsequently closing their doors, in today’s challenging economic climate, VEKA Group has reaffirmed its position as a stable systems company that continues to prepare for growth.

industry. The fenestration sector as a whole has been facing a relatively flat market but I’m proud to say that VEKA Group has continued to invest and expand its capacity for growth in order to benefit customers old and new.

Sales Director Neil Evans explains: “It’s been saddening to hear of companies ceasing to trade in recent weeks, not only within our

“Our ethos as a company has always been one of reliability, stability and support. ‘Safe’ might not sound like a very exciting way to describe something, but in an industry awash with uncertainty I’m happy to say VEKA Group is exactly that; a safe pair of hands that customers can rely on. “To maintain our position as an industry leader, we have continued to grow despite (and throughout) a period of rising costs of raw materials. With our strong heritage and the support of our global family, we are always evolving and further strengthening our reputation for quality, service and trust.


From left to right: Becky Jones, Planitherm Brand Builder from Saint-Gobain Building Glass, Nathan Court, National Trade Sales Manager from Sternfenster Window Systems, ‘Win Your Windows Back’ Competition Winner, Darron Wayne, Director from Wayne Windows Limited, Kevin Wallis, Sales Representative from Sternfenster Window Systems

“Throughout 2018, an incredible 99.3% of all our thousands of deliveries have been made on time and in full. To maintain these enviable results, we hold an average £10M of profile in stock or en-route at all times and in the run up to Brexit we’ll be building our stocks even more extensively, thereby increasing our buffering capabilities. In conjunction with this, we’ll also be

supplementing stock levels of key raw materials used in our compound; which is mixed here on site in our industry-leading, purpose-built facility. “Thanks to our extensive ongoing investment in people, plant and technology – which includes £5M this year alone – VEKA Group is more stable and committed to UK manufacturing than ever. We are also very excited about an imminent new product launch and new colour offering. “Next year sees the global VEKA Group celebrate its 50th Anniversary and VEKA systems are the most specified in the world, yet our size does not make us complacent. We are absolutely committed to seeing this family-owned business continue to grow, adapt and invest - in our future and that of our customers.” Tel: 01282 716611 - READER ENQUIRY NO: 1218/0035

December 2018 |


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The UK’s Leading Glass & Glazing Newspaper

NEW LABORATORY TO ACCELERATE EDGETECH INNOVATION Warm-edge experts Edgetech are gearing up for future innovation with the opening of a new research laboratory. Situated at the company’s Coventry headquarters, it’s been built to enable Edgetech to develop new products, assist customers in meeting accreditation and compliance requirements, and generally distribute technical expertise more widely throughout the company. Thanks to parent company Quanex, Edgetech is already blessed with worldclass testing facilities in Akron, Ohio – but this is the first time the firm has had the capacity to develop products independently in the UK. “The demands placed on IGU manufacturers are growing all the time,”

comments Technical Development Manager Gary Shoesmith.

all at the moment, the silicone shortage is causing headaches throughout the industry.

“They’re caught in a squeeze between the increasingly stringent standards demanded of them by governments and regulators, and their customers and end-users wanting exceptional performance for ever-more competitive prices. On top of that, we’re seeing more and more volatility in the supply chain. Raw material prices have risen, sometimes quite substantially, in the wake of Brexit – and, most pressingly of

“At Edgetech, we take these issues extremely seriously – and now, thanks to the new laboratory, I’m spending a significant amount of time and resources on helping our customers respond. “At the time of writing, I’m evaluating no less than five potential new products, capable of delivering the same outstanding performance the industry has come to expect from us, using materials that are more readily available.”

“At Edgetech, we take these issues extremely seriously – and now, thanks to the new laboratory, I’m spending a significant amount of time and resources on helping our customers respond.”

Managing Director Chris Alderson comments: “This is a major milestone for Edgetech – and with it, we’ll be able to help our customers face up to the challenges of the modern marketplace better than ever before.” Tel: +44 (0)2476 639931 READER ENQUIRY NO: 1218/0038


Alongside its newly unveiled laminated moulding offering, VEKA Group is also proud to offer clip-on cills and a new, Halo large outerframe option; some of the many benefits of choosing systems from VEKA Group.

The industry-leading PVC-U systems supplier knows that the perfect product range doesn’t begin and end with the ‘big ticket’ items. VEKA and Halo fabricators and installers can take advantage of all the carefully thought out extra details that make VEKA Group systems so fitter friendly and straightforward to fabricate. The clip-on cill eliminates a host of potential problems that can occur during installation, especially in the new build sector. Marketing Director Dawn Stockell explains: “Construction sites can be hectic environments. With different tradespeople all trying to get their own part of the job completed, prominent door and window cills have the potential to become cracked, scuffed or scraped. “Our two-part cill allows the ‘nose’ of the cill to be added at the end of the

installation, when there is less going on and the likelihood of it being damaged has been drastically reduced. It works with VEKA and Halo’s chamfered and sculptured systems and, as you’d expect, it is available in all 29 colours of the Variations collection to guarantee a flawless finish.” Along with the two-part clip-on cill, VEKA Group has also developed a large outerframe in order to help Halo customers achieve a perfectly professional finish on every project. This new, larger outerframe means that installers no longer need to fit a frame extension but instead can use a single profile to avoid any gaps or difference in foil colour. The large outerframe allows more hingeside plasterline clearance on residential doors without the addition of a 15mm frame extension and means there is no unsightly join line. It also means there are no additional stock items required as it uses the same reinforcing as in the 72mm outer. The minimum order quantity is just one pack, and all hardware used on the 72mm outerframe can also be used on the new 84mm outerframe. Dawn adds: “VEKA Group works tirelessly to make sure our fabricators and installers have all the ‘tools’ they need to simplify their working day and streamline their business for success. Often, we find that the most valuable innovations in our industry can be a dozen smaller things, rather than one dramatic new invention, and we are constantly working on the many helpful details that make the VEKA difference.” Tel: 01282 716611 - READER ENQUIRY NO: 1218/0039


With demand for contemporary living high on the style agenda for consumers, R2 from The Residence Collection is enjoying an increase in demand and has been supported by the launch of a new, premium 20-page consumer brochure. R2 shares the same front to back dimensions of R9, but instead of the revered period detailing, this window and door system has a contemporary square finish, with perfect, architectural appeal. Thanks to its 9 chambered design, it’s also incredibly energy efficient and capable of an A++ WER rating and a UW value of 0.79 W/ (m2k). There are the options of 28mm or 44mm glazing with complementary square glazing beads, yet there are decorative and staff options, which can be used to customise the overall internal design. Given the contemporary nature of R2, there are three flat colours in the form of Chalk White, Vintage Cream and No 38 Grey, along with the foiled options of Grained White, Clotted Cream, Painswick, English Oak, Irish Oak, Silvered Oak and Eclectic Grey. In addition to casement windows, there are also residential, inward opening balcony and outward opening doors, along

with a full range of matching ancillaries. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘As much as R9 has defined the heritage and timber casement alternative markets, R2 is now breaking new ground as the only true square window and door system that’s aimed at the aluminium and composite sectors, yet with all of the benefits of PVCu as a material. She continued: ‘The Residence Collection like its names suggest is a collection of boutique window and door systems, each with unique design characteristics and features. For those manufacturing partners and installers that have embraced these products and the powerful consumer marketing materials, there’s been an opportunity to stand out from the crowd and to deliver better margins.’ For further information please visit www. and www. You can request a copy of the new R2 brochure to e-mail or call 01452 348650. You can also add to their following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 1218/0040

December 2018 |



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The UK’s Leading Glass & Glazing Newspaper

WINDOW WIDGETS GO PINK ONLINE THERMOSEAL Fresh from the publication of their product directory dubbed as the ‘big pink book’, Window Widgets have now launched their new website at www. It’s a website that’s packed with information, downloads and latest news. Designed to be fully responsive on mobile, tablet and desktop, the site has been split into 20 carefully colour coded product categories, each one detailing product and ordering information, offering downloads and highlighting key features. These sections include couplers, baypoles, corner posts, jacks and foiled trims. The recent graphic elements inspired by pop art also feature throughout the site, replicating the look and feel from the latest catalogue and product advertising.

An online ordering portal is also in development for the new website and will add further functionality early in 2019. Sarah Hitchings, sales and marketing director of Window Widgets commented: ‘The new website is rich with product information and is also supported by internal sales executive Adrian Clare and trade sales executive Tom Edwards. We will also have a fully operational online ordering portal in the New Year, so our customers can access information and place orders 24/7.


She continued: ‘For our customers there’s also the reassurance of dealing with a company that manufactures all of the extrusions and mouldings in house and importantly, carrying CE marking and BBA certification.’ Please visit the new website at For a free copy of the product catalogue and sample box, contact internal sales executive Adrian Clare at e-mail or call 01452 300912. You can also add to their following on Twitter @Windowwidgets. READER ENQUIRY NO: 1218/0042

FASCIA COMPANY FINDS PERFECT SOLUTION WITH PURPLEX Fascia Solutions has appointed Purplex as its marketing agency as the company looks to build its brand and grow as a business. The renowned suppliers of high quality, low maintenance fascia products, cladding and rainwater systems are looking to expand and when they were told of Purplex’s experience in building companies up through digital marketing they didn’t hesitate to give the leading full-service marketing agency a call. Richard North, Managing Director of Fascia Solutions, commented: “Purplex were recommended to us for their industry knowledge and lead generation expertise so they were the perfect fit for what we want to achieve in the future. “They have already built our new website, which we are delighted with, and we are looking forward to working with them on our digital platforms. We want to push the company further forward so who better to do that than the industry marketing experts?”

Operating from the heart of Maidstone, Fascia Solutions have 30 years’ experience in the industry and the family run business serves homeowners across Kent, East Sussex and the outskirts of London. They install stylish and durable external cladding available in either uPVC or fibre cement, and high-quality uPVC Fascias, soffits, bargeboards and guttering. Andrew Scott, Managing Director at Purplex commented: “It’s great to have Fascia Solutions on board. “They have top quality products, provide great service, and already have a glowing reputation, so everything is in place for them to move to the next level. By drawing on our existing knowledge and experience, we’re here to help them get there.” For more information on Fascia Solutions, visit Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit or call 01934 808132. READER ENQUIRY NO: 1218/0043


Thermoseal Group reports a successful attendance at the Glasstec Exhibition in Düsseldorf 23-26 October 2018, both through enquiries at the Group’s 50m² booth and also at its highly successful after-show party hosted at McLaughlin’s Irish Bar aka. The ThermoBAR in Düsseldorf ’s Altstadt. The team at Thermoseal Group are now responding to the multitude of leads from distributors and sealed unit manufacturers in 47 countries in 6 continents for their UKmanufactured Thermobar and Thermoflex industry-leading warm edge spacer systems. Thermobar Warm Edge Spacer Tube and Thermoflex Warm Edge Spacer both offer highest performance thermal ratings and both achieve a Passive House phA+ rating with Hot Melt Secondary Sealant. Both also achieve highest hygiene ratings. For the first year, Thermoseal Group also featured a showcase for its DecraLed Decorative portfolio of products following the purchase of the stock and assets of DecraLed in 2017. This is the first of the Group’s export promotions for this highly popular worldwide brand which has seen significant investment in integrating the products in with its rigorous manufacturing and quality control standards. Thermoseal Group’s Head of Marketing and Communications, Samantha Hill tells us: “The Glasstec Show in Düsseldorf is always an important show for us as it’s a great platform for extending our network of contacts outside of the UK. “Following continued investment to expand our capacity for production and develop

our range of products in the Thermobar and Thermoflex range, and now the DecraLed portfolio of products, our team always enjoy the opportunity to meet new contacts with a view to supplying our award-winning products and service and also to greet our industry guests at our popular ThermoBAR. This year, it was also particularly rewarding for us to display our Queen’s Award for Enterprise: International Trade 2017 logo with pride. “Now armed with sales leads from distributors and sealed unit manufacturers in 47 countries in Europe, North America, South America, Asia, Africa and Oceania, our team have the busy follow-up to the exhibition. We have already started to fulfil some orders taken at the show and confident that our products meet international standards, we have shipped out Thermobar and Thermoflex to many of those enquiring to perform their own trials. “We’d like to thank everyone who came to see us on our stand and also to those who came to the ThermoBAR on the Wednesday of the Show. We hope you enjoyed our hospitality and look forward to a continued co-operation with you in the future.” To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit For full information about the Group’s warm edge spacers see and READER ENQUIRY NO: 1218/0044

December 2018 |


The UK’s Leading Glass & Glazing Newspaper



J&P Home Improvements is celebrating a successful ten-year partnership with VEKA Group and Independent Network. The family-owned, Lampeter-based company, which has been in business for more than 20 years, has spent the most successful part of that period working with VEKA. Co-owner Barry Thomas explains: “My Father, John, and I set the business up in 1991 as an installation company. We decided to move into fabrication in 1997 so that we could offer our customers the highest level of quality in both product and service. We originally trialled another system before moving to VEKA, and we’ve never looked back. Our team works incredibly hard, and the business has grown from strength to strength in recent years, establishing a reputation for quality throughout Lampeter and the surrounding area. “Fabricating our own products using VEKA profile means we can truly vouch for their quality and ensure our customers get the style, energy efficiency and security they deserve. Choosing VEKA also meant we were eligible to apply for membership of Independent Network and – when we were accepted – it gave us a fantastic way to quickly and easily demonstrate to customers our commitment to quality. It also enables us to offer a fail-safe insurance-backed guarantee which provides peace of mind for

VEKA presented Barry Thomas with a bottle of Champagne and a commemorative plaque to celebrate the anniversary

homeowners when investing in big-ticket items like home improvements.” VEKA Group Sales Director Neil Evans said: “It’s great to see family-owned companies like J&P Home Improvements going strong. They’ve built up a great reputation for quality and service with homeowners and trade customers in their region. We’re proud to celebrate such longstanding partnerships with hard-working VEKA customers and dedicated members of Independent Network.” Tel: 01282 716611 - READER ENQUIRY NO: 1218/0045

VEKA GROUP VOTED BEST SYSTEMS COMPANY VEKA Group is proud to have been named Systems Company of the Year in the 2018 National Fenestration Awards. Thousands of votes across 24 categories made 2018 the biggest NFA campaign to date. The awards are decided by the votes of industry participants – which VEKA Group’s Marketing Director Dawn Stockell believes makes the win all the more rewarding: “We’re delighted to see VEKA Group win ‘Systems Company of the Year’ in the 2018 NFAs because it means our customers and friends in the industry took the time and made the effort to vote for us. “People vote on shortlists to decide the winner for each category, without the input of a judge or panel, which means the results really do reflect the feelings of the individuals in our industry. It’s lovely to receive any award, but it’s even better

Popular. Practical. Profitable. ORDER TODAY Integral blinds are a popular and practical solution for many doors and windows, giving you the perfect opportunity to increase your profits. Pronto! when you know that it has come from those whose opinions really matter to VEKA Group. “We have been supporting customers with industryleading products and services for more than 30 years, and shows no signs of slowing down. It’s great to be recognised for our ongoing hard work and it’s fantastic to see a number of our customers being celebrated too. “The Masterframe team deserve double congratulations because they scooped the ‘New | December 2018

Product of the Year’ award for Timberweld® technology and came joint first with Listers in the ‘Fabricator/Manufacturer’ category. Meanwhile, Aztec Windows won ‘Best Timber Alternative’ for the traditional aesthetics of the Prestige Collection®. “We’d like to say a big well done to them and a sincere thank you to everyone that voted for VEKA Group.”


Uni-Blind sealed units with ScreenLine integral blinds inside.

Tel: 0113 277 8722 Email: Direct fax for quotations: 0113 277 8723 Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial Estate, Bruntcliffe Way, Leeds LS27 0HH.

Tel: 01282 716611 READER ENQUIRY NO: 1218/0046



The UK’s Leading Glass & Glazing Newspaper

THE OFFICIAL UK TRAINING PROVIDER OF WINDOW, DOOR AND CONSERVATORY PRODUCTS LAUNCHED Until now, there has been limited industry-recognised training providers for window, door and conservatory products. All that has changed with the launch of Pro-Fitter. The initiative is the brainchild of Pro-Fitter’s Director, Lou Leka, who says: “Pro-Fitter recognises the lack of industry-specific courses that offer expert support, guidance and knowledge’. The Pro-Fitter team has nearly 35 years combined experience in the window, door and conservatory sector and provides hands on training at our bespoke training facility.”

Pro-Fitter is a fully GQA-accredited and recognised training centre and is supported by some of the biggest names in the industry including Eurocell, Spectus, AluK, Würth Group, Synseal and Hurst Plastics.

He continues: “Many certifications exist in our industry but none offer bespoke training that allow people to learn in a controlled environment and have their competency levels assessed. Pro-Fitter provides hands-on and classroom-based training in a variety of products, including removal, replacement and finishing touches.”

On completion of a Pro-Fitter training course, an individual installer will be listed in both the Pro-Fitter and GQA directories and given a GQA certificate and a photo ID card so the grade they hold can be checked. In this way, homeowners get the peace of mind they need and individual installers can prove their expertise more easily. Lou says: “Up to 80% of our annual

marketing spend will be directed at the homeowner, with the clear message of the benefits of choosing a Pro-Fitter registered installer. This will generate homeowner leads which will be filtered down to the ProFitter network, thus providing installation companies with value for their certification.” The growing skills gap is one of the biggest challenges the industry faces over the coming years. The launch of Pro-Fitter gives installation companies the solution they need to address the gap and gain a competitive advantage. Tel: 0800 002 9712



December 2018 |


The UK’s Leading Glass & Glazing Newspaper



“Certain proportions of the ProFitter Assessments / courses fulfil NVQ requirements. Pro-Fitter have partnered with Coleg Sir Gâr to enable direct progression onto NVQ courses, following successful completion of certain Pro-Fitter grades. Become competent with Pro-Fitter and be assessed in competencies by progressing onto a full NVQ – Simple!”

WHY BECOME A PRO-FITTER? Becoming a Pro-Fitter separates you from your piers and competitors as well as providing home owners with the confidence in purchasing products from you, and also businesses recruiting you. We are NOT another Competent Person Scheme! We are NOT a Vocational College! We are PRO-FITTER! We teach hands on skills and ability. We provide the lessons to give you the ability and confidence to carry out specific work. Pro-Fitter is proud to be a GQA Accredited and recognised training centre and a CITB recognised training organisation.

FOR FULL COURSE DETAILS PLEASE VISIT US ONLINE: WWW.PROFITTER.ORG.UK OR GIVE US A CALL TODAY! Unit 1 Bridge Innovation Centre Pembrokeshire Science and Technology Park Pembroke Dock SA72 6UN

0800 002 9712




The UK’s Leading Glass & Glazing Newspaper




Prefix Systems have further developed their WARMroof Hybrid system by introducing an option for a plasterboard finish to the glazed section reveal. The alternative option results in a contemporary plastered finish with fresh clean lines and modern feel to the glazed area. This will be offered in addition to the ever popular OPUS hardwood option, which has proved extremely popular with homeowners. The WARMroof is the only system is the only system that offers such an upgrade, making the system a unique proposition for homeowners looking for something a little different. Where consumers don’t want oak in their new extension the launch of a plasterboard finish is a welcome development and has already been specified on a number of roofs going through the factory. This enables homeowners to paint the inside of the glazed section as the same colour as the rest of the roof for a more cleaner, contemporary finish. As the most configurable solid, tiled roofs in the sector, WARMroof has become a firm favourite with Prefix customers that are served by four regional branches covering the entire UK. There is also a complete range of showroom and marketing support materials for the entire WARMroof range, helping customers to close more sales

and allowing consumers to make their preferred choice of WARMroof design and specification. Chris Baron of Prefix Systems commented: ‘The plasterboard finish for WARMroof Hybrid has been launched as a result of feedback from our customer base. We’re a business that actively involves customers in the product development process as it not only builds trust, but allows us to benefit from product feedback directly from the end consumer.’ For further WARMroof information please visit the downloads section at or contact the head office for a free marketing pack on 01254 871800, alternatively you can e-mail You can also add to their following on Twitter @prefixsystems. READER ENQUIRY NO: 1218/0050

GLAZERITE AND D&M WINDOWS TEAM UP ON OFFICE INSTALLATIONS Oldham-based D & M Windows and Doors Ltd has recently completed two large commercial installations using windows and doors fabricated by The Glazerite UK Group Ltd. VEKA-approved installer, D & M Windows, was appointed by contractors Brown & Bancroft to work on the Siemens office building in Congleton, Cheshire, thanks to their extensive experience across the North West. The transformation of the building took three months to complete and involved the installation of 200 VEKA M70 windows, in White, over four floors. Founded in 2006, by Mark and Darren Hoolickin, D & M Windows has worked with VEKA’s largest trade fabricator, Glazerite, for the last four years. Last month, the installer put the finishing touches on another office building, Burlington House, in Crosby, Liverpool, using windows fabricated by Glazerite. In their first job for Amspec Ltd, Mark, Darren and their team installed over 500 VEKA M70 windows in Anthracite Grey, with a white interior. The project took just under five months to complete. D & M Windows’ Managing Director, Mark Hoolickin, says: “We pride ourselves on providing excellent customer service and pour 100 per cent commitment into


every job. As a family-run business we work across every project from start to finish to ensure the customer receives the very best. Thanks to VEKA’s profile system and fabricator Glazerite, we are able to achieve high standards on a range of jobs, from bespoke residentials properties right through to large commercial installations like Siemens and Burlington House.” Peter Smith, of Glazerite’s Northwest division, adds: “Both installations are exemplary and highlight the high quality workmanship carried out by the D & M Windows team. We are delighted to have been able to supply both prestigious projects.”

This year Hodgson Sealants has celebrated their 50th year in business after the company was founded in 1968 by Peter Hodgson and today remains a family business, managed by Charles Hodgson, the current managing director. Over the last 50 years the company has seen fundamental changes in glazing and the way in which sealants are used in manufacturing and installation processes. The company is also a founding member of the GGF, longstanding member of the BWF and will be exhibiting at the FIT Show in 2019. Today the company boasts an impressive range of sealants, glazing tapes and heritage putty with all products carefully tested, certified and manufactured in the UK. With all the discontent and business risk surrounding Brexit, Hodgson Sealants are perfectly placed to supply the aluminium, PVCu and timber sectors with proven products and have grown to be the largest independent manufacturer of sealants in the UK. Charles Hodgson, managing director of Hodgson Sealants commented: ’50 years is an incredible achievement for us as a family

Hodgson Sealants celebrate their anniversary with a day at the races

run business during which time we’ve seen considerable change. Given the risk of Brexit on businesses in the industry and a number of new product developments to come, I believe the we’re perfectly placed to continue the growth and prosperity of Hodgson Sealants for decades to come. He continued: ‘Our customers welcome the fact that we have resources and comprehensive technical support here in the UK for specific projects and we can also present the glazing industry as a whole with the opportunity to support British manufacturing with a stable and robust supply line. We also have a number of new product innovations to showcase at the FIT Show next year.’ For further information please visit www., call 01482 868321 or follow them on Twitter @HodgsonSealants. READER ENQUIRY NO: 1218/0052

TUFFX LAUNCHES NEW ROOFLIGHT KIT Glass processing specialist TuffX has launched a new aluminium framed rooflight, designed to offer installers a high quality, easy-to-fit solution for homeowners looking to increase the flow of natural light in to their home. Developed in-house, the contemporary TuffX design allows the rooflight – available in anthracite grey as standard – to be supplied directly to installers as a complete assembled unit, which can then be simply dropped into place and secured. Manufactured in either 6mm Triple Glazed Thermal Toughened Safety Glass with a U-Value of 0.7 w/

m2, or 6mm Double Glazed Glass with a U-Value of 1.2 w/m2, the external panes of each unit also receive a screen-printed boarder. This process ensures any joins and sealant are properly concealed before the panes are securely assembled into an aluminium frame, creating a product that is then ready for installation ‘out of the box’. Graham Price, managing director of TuffX, commented: “The demand for premium products – fuelled by aspirational TV programmes such as Grand Designs – is greater than ever before, so the introduction of our new aluminium framed rooflight represents a fantastic

opportunity for installers to add an attractive, high value and hassle-free addition to their portfolio. “As well as boasting superior quality and aesthetics, our rooflights also benefit from low-maintenance and provide excellent thermal insulation and light transmission,” continued Graham. “In addition, thanks to our state-ofthe-art glass processing facilities and the flexibility and control we have over our glass production, we are able to produce our rooflights in bespoke sizes at no additional cost to our customers.”

To contact D&M Windows visit

With a range of glass finishes available – including clear, opaque and solar – TuffX can deliver the new rooflights nationwide from its Merseyside facility, directly to site and with an impressive seven-day lead time.



December 2018 |


The UK’s Leading Glass & Glazing Newspaper


INTRODUCING ELEVATE BY LINIAR There’s a buzz in the air at Liniar’s Derbyshire production facility surrounding the upcoming release of Elevate, Liniar’s stylish, lantern-style conservatory roof. A roofing option often requested by fabricators and installers, Liniar listened to what their customers wanted and delivered Elevate, a contemporary, eco-friendly product with straightforward installation. Designed by Liniar’s in-house research and development team, Elevate is set to take the market by storm.

More installers than ever discovered the unmatched qualities of the revolutionary Atlas lantern in 2018 and 2019 looks to be just as promising with Atlas making final preparations to launch a new generation glazed roof lantern in the new year. Atlas set the benchmark in glazed roofing when it designed the strongest, best looking and most thermally efficient lantern. Dubbed ‘the architect’s choice’ because of its ultra-slim aesthetics and clean sightlines, it was the very first roof in the industry to do away with the unsightly boss and hood. Already a trailblazer, Atlas is now set to raise the bar once again with an exciting new generation of lantern. With a host of improved features, this incredible lantern will herald the dawn of a new era for the industry. Gareth Thomas, sales and marketing director at Atlas Glazed Roof Solutions, says: “This year has been amazing for Atlas and demand has rocketed for our lantern – quite simply because it is the best out there. We’re known for our creativity, engineering and passion and we’re not content to stand still – that’s why we’ve put everything into

developing our next generation of lantern. It is under wraps until the new year but I can say that it will set a new benchmark in lantern design and we’re very excited indeed. “This new lantern is in a league of its own in terms of performance, aesthetics and ease of installation. It will give our installers a fantastic head-start to the new year and we can’t wait to help them get cracking. Roll on 2019!” To find out more about the new lantern, please contact Atlas on or phone 02838 327741. READER ENQUIRY NO: 1218/0054

Designed to be a perfect match with other products in the Liniar range, including windows, bi-folding and patio doors, bespoke Elevate kits are available in 36 colour combinations and delivered within five working days, with more colour options available on longer lead times. Each coloured kit comes fully foiled, including the top and end caps, offering a smooth, seamless finish.

The unique, elegantly designed Elevate lantern-style conservatory roof inspires the senses with slim sightlines and a sleek transition of roof bars. An effortless option, Elevate is simple to order and easy to install. It’s available in kit format, which is handy for installers because it provides everything needed to get the job done. The new, modern construction style is innovative and thermally efficient, whilst giving an unobstructed view and flooding a room with natural light.

Chris Armes, Design and Development Manager for Liniar, explains how Elevate was developed: “Drawing on advantages of the existing Liniar conservatory roofing system, with its patented glazing retainer for nonslip glazing and unique twin walled caps for strength and security, we were able to develop Elevate, a new, simple and attractive lanternstyle roof to compliment the ever-expanding window, door and roof range at Liniar.”

Elevate kits boast Liniar’s EnergyPlus twin walled caps as standard, providing additional thermal efficiency, as well as a strong, robust fit and finish. Utilising Liniar’s patented features, including a weather dam and Glazing Stop, installers can rest assured the product is designed to avoid glass slippage and will stand up to the test of even the most inclement weather.

Designed, crafted and supported in Britain by a team with over 500 years’ experience in the fenestration industry; Elevate comes with Liniar’s 10-year guarantee as standard. Available exclusively for Liniar customers from December 2018. READER ENQUIRY NO: 1218/0055





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GN - Roofs Half Pg advert FEB 2018.indd 1 | December 2018


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Email: Call: 01642 610799 Fax: 01642 615854 12/04/2018 10:58



The UK’s Leading Glass & Glazing Newspaper


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Glass and Glazing Federation | December 2018



The UK’s Leading Glass & Glazing Newspaper



“The warm dry summer was breaking records, England got to the semi-finals of a world cup, and to top it all Total Builders Merchants continued to deliver value growth in quarter 3, up 4.2% on the previous year.” Comments Richard Frankcom, Key Account Director of GfK.

“July was particularly strong up 8.3% but the extra trading day YoY helped. August continued this trend and drove the growth with a positive 3.5% performance. However, September fell off as the quarter came to an end showing only 0.8% growth on September last year. “Overall a solid value performance but we do not discuss volumes and prices in these reports. Have we now seen the end of the price inflationary impact from the Brexit vote? Will this flatter growth now become the norm? Personally, unless we see a significant shift in the pound, I think it might.”

is going on this quarter? On the one hand the Office of National Statistics (ONS) figures appear more positive than earlier in the year, reporting 2.1% growth in overall construction output in Q3 over Q2 2018, but dig deeper and that growth is not across the board. Private housebuilding provided the most notable contribution with non-housing RMI and infrastructure also growing strongly, but private housing RMI, along with private commercial and industrial new work all fell quarter on quarter. What we have is a mixed bag that is reflected in BMBI merchant sales this quarter, which saw Q3 sales drop below those of Q2.

“Housebuilders had their busiest quarter since 2007, before the financial crash. NHBC, the lead indicator in the new homes market, registered almost 44,000 new homes during Q3 2018, an increase of 15% on the same period in 2017. “However, the Federation of Master Builder’s (FMB) latest State of Trade survey found that SME construction firms have experienced a slowdown in growth in the third quarter. While workloads remained broadly positive in Q3, the rate of growth shrank in comparison to the previous

Richard Frankcom, Key Account Director, GfK


John Newcomb, CEO, Builders Merchant Federation

Quarter 3 2018 index v Quarter 3 2017 index




0% -1.3%













quarter. No-one can blame the weather for the slowdown, so could this be a sign of consumer confidence waning as Brexit negotiations drag on?”

For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit READER ENQUIRY NO: 1218/0058

John Newcomb, CEO of the Builders Merchant Federation comments: “What

Total Builders Merchants Monthly Sales Index - Year-on-Year Total sales


Average sales a day

10% 8% 6%

GfK’s Builders Merchant Panel GfK’s Merchant Panel includes national, multi-regional and regional merchants such as Buildbase, Jewson, Travis Perkins, EH Smith, Gibbs & Dandy, MKM, Bradfords, Covers and Ridgeons. GfK’s Builders’ Merchant Point of Sale Tracking Data represents more than 80% of the value of the builders’ merchant market. GfK insights can trace product group performance and track relevant features. GfK can also produce robust like-for-like market comparability, tailored to the requirements of an individual business.

4% 2% 0% -2%

-4% -6% -8% -10%


Sep 17

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The Builders Merchant Building Index The Builders Merchant Building Index (BMBI) appears every month, in print and online. A full quarterly report is published every three months. The BMBI is a brand of the Builders Merchant Federation. Launched and managed by MRA Marketing, it uses sales-out data from GfK’s Builders Merchant Panel. BMBI includes a panel of leading industry Experts, who speak exclusively for their markets.

December 2018 |

STEEL REINFORCING FOR THE UPVC INDUSTRY Rapid turnaround on nationwide delivery Huge stocks covering most uPVC & aluminium systems Patio & bifold stainless steel running tracks also available


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The UK’s Leading Glass & Glazing Newspaper

NO OTHER FABRICATOR IS OFFERING THIS! BENEFITS TO HOMEOWNERS ✔ There is no cost passed to your customers for the extended warranties and consumer protection – this is all provided free of charge.

✔ CORGI Fenestration is a trusted brand, giving customers even more confidence when buying your products and service.

✔ Your homeowner receives full consumer protection, all of which is detailed in their Homeowners Booklet.

✔ Customers use the CORGI Fenestration Rating Scheme, which is a TripAdisor style rating system, giving them the confidence to buy.

✔ Customers expect and receive a service second to none, with a full complaints procedure in place, if ever required.

✔ When customers see your Skills Card, they can be confident in your ability to carry out the work required.

BENEFITS TO INSTALLERS ✔ Pearl Window Systems bridge the gap between fabricator and installer with this full support installer scheme, right from your installation to the end-user. ✔ No insurance companies involved, all guarantees, warranties and mediation are dealt with through one portal. ✔ You can use our scheme for notification and self certification. ✔ Register your installation just once, we do the rest. No paperwork, no hassle. ✔ By taking advantage of our extended warranties on all products including hardware, frames and glazing – you will enjoy a more structured approach to Remedials in the future.

✔ Customers are invited to use the CORGI Fenestration ‘Rate Your Installation’ service, building trust between you and your customer. ✔ With your Skills Card, you can show customers you are trained to the very highest of standards. ✔ Maintenance’ procedures are documented for your customers, giving 100% understanding of their new products and peace of mind for the future. ✔ Cost per installation registration / address is just £15! ✔ The fee includes so much more than other schemes provide and is also priced less than many other schemes.

✔ This is a fully approved installer scheme, like no other, approved by CORGI Fenestration – a trusted brand.


December 2018 |

TRADE NEWS Fully Documented – Assessed – Approved The UK’s Leading Glass & Glazing Newspaper

INSTALLERS! You can now self-certify your installations with a CORGI Fenestration Company! No more IBG and Fenestration Registrations!

Pearl Window Systems offer the 1st Installer Scheme approved by CORGI Fenestration.

0800 014 2769


A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms and conditions together with adhering to the maintenance guidelines apply at all times, please see December 2018 your operation and maintenance| guide for more information).



The UK’s Leading Glass & Glazing Newspaper


FAB&FIX DECORATIVE HARDWARE MARKS 30 YEARS OF EXCELLENCE This Autumn the security expert ERA celebrates thirty years of heritage for its Fab&Fix range of decorative hardware. With three decades of real world testing and featuring truly matching products, the range incorporates four distinct lines: Classic, Heritage, Architectural and S-Series, thereby ensuring a co-ordinated finished look for any application, be it traditional or contemporary, domestic or commercial. With over 200 window and door products in the range, and up to ten different finishes, Fab&Fix is perfectly suited down to the last screw and offers unparalleled flexibility. This lack of restriction in suited style colour and breadth of range is unique in the market. The uniqueness doesn’t stop there: the industry-renowned ‘Hardex’ surface finish technology is only available on the Fab&Fix range. This resilient coating has surpassed 1,000 hours of prohesion testing, making it one of the most durable finishes available. The range offers a ten-year complete peace of mind guarantee, which covers function, the finish and also forms part of ERA’s ‘Total Security Guarantee’. This is the most comprehensive warranty on the market. If a property is protected by ERA’s high security locks and hardware, the company guarantees to replace the homeowner’s damaged window or door and pay out a

cheque for £5,000 in the unlikely event that their security is compromised. This payout is further enhanced if the homeowner has an ERA intruder alarm fitted. Commenting on the 30th birthday of the Fab&Fix range, Jemma Booker, ERA’s Marketing Manager said: “We’re proud of the considerable heritage of the brand. A recent survey undertaken with our customers revealed that Fab&Fix’s quality is very highly regarded, with functionality, availability and a broad range of options also admired. With over 200 products and ten finishes available, it’s no wonder customers rank us so highly for choice. “Interestingly, the survey has also revealed that whilst Hardex Chrome is still the most popular finish, Graphite and Bronze are growing in popularity for more contemporary doors and windows. Here’s to another thirty years of Fab&Fix. We can’t wait to see where the next three decades take the brand.” For further information on any of the company’s wide range of security products, including its innovative smart home security suite, visit or contact the sales team on 01922 490 000 or by emailing READER ENQUIRY NO: 1218/0061

To many people, changing the clocks at the end of October signals the onset of cosy evenings, comforting casseroles and months of Saturday night singing. But the various upcoming festivities can also mean empty houses containing expensive gifts, and darkened evenings during which it’s easier not to be seen. Amongst everything else, it’s the perfect time of year for burglars. Launched back in January, the Mighton Security Range complements beautiful sash window units with affordable, specialist hardware that would challenge even the most determined intruder. Many of the products were existing offers, the launch bringing the entire selection together and promoting it as a complete range catering for all security needs. Now, Mighton Products is pleased to announce the addition of two further items: Securibead Plus and the Latching Sash Lift. The Securibead Plus is affixed to the window frame with Torx screws, an additional safety feature in itself due to the irregular shape of the screw head. Unlike traditional timber parting beads, its metal components prevent it being levered off with force. It also forms part of a larger SBD (Secured by Design) kit. The Latching Sash Lift is operated from the inside of the property and features a springloaded lock, which automatically secures the window on closing. Both products meet the expectations of customers who are looking to modernise their homes, as Chairman of Mighton, Mike Derham explains: “With so much choice available to consumers who

are quite literally ‘window shopping’, it is vital that we can provide them with an all round service, which includes options for enhanced security. Timber frame units are a conscious aesthetic investment – now we can match the high quality preferences of our customers with the Mighton Security Range. Products like the Angel Ventlock system have been enormously successful in preventing children from getting out; these new additions are designed to stop people getting in.” The products are all SBD approved and meet PAS 24:2016 requirements, an accreditation that not only ensures they meet the minimum UK enhanced security performance standards, but through testing, means they are suitably wet weather and draught proof. READER ENQUIRY NO: 1218/0062

MORE SIGN-UPS TO VBH’S Q-SECURE GUARANTEE! VBH’s Q-secure security guarantee continues to grow strongly with five new fabricators signing up. Tradesmith, Windoworld Leicester, Climatec, Frameline and Nordic Aluminium are among the latest to sign up to VBH’s unique multi-brand guarantee. Free to join, Q-secure is the most comprehensive security guarantee on the market. It covers windows, residential and folding patio doors manufactured in accordance with VBH’s Document Q specification, giving homeowners total peace of mind. Q-secure covers hardware in


VBH’s own popular greenteQ range, such as the Invisifold Slide & Fold and Clearspan bi-folding systems. Hardware from leading VBH partners (tested to PAS24) are covered too, including Maco, Roto, Securistyle, Siegenia and Yale. Q-secure is a powerful sales tool for fabricators and installers, and the only requirement for the homeowner is that

The Q-secure website

locks and other hardware are maintained yearly. There are no ‘get out’ clauses or quibbling. If a homeowner is a victim of a break-in due to hardware failure, VBH will compensate with a maximum of £3,250. This includes up to £250 towards the cost of an emergency locksmith or boarding up, £1,000 towards the cost of repairing or replacing the door or window (via an Approved Installer), £1,000 towards the homeowner’s insurance excess payment and a further £1,000 goodwill payment to help alleviate the distress caused by a break-in. Mark Hutchinson, MD of trade fabricator Tradesmith, says: “We’re delighted to be part of Q-secure. We supply high-end, quality products, which we are confident will perform well for many years. This additional guarantee is an extra benefit for our installer customers. We don’t expect their homeowner customers will ever have to claim, but it adds to their confidence and peace of mind.”

Jayne Lovett of Climatec adds: “Our customers can reassure their customers – the end-users - that the locks and handles on their new windows will be secure. Q-Secure gives peace of mind to the homeowner and is a great selling point for the installer.” “It’s great to see more and more customers joining our guarantee and becoming ‘Q-secure approved’,” says Simon Monks, VBH Managing Director. “It’s simply the best security guarantee out there, covering a multitude of brands, and takes the stress away from your business. Best of all, it’s totally free to sign up!” For more information on Q-secure call Gary Gleeson on 01634 263263, email or visit


December 2018 |


The UK’s Leading Glass & Glazing Newspaper





The new Ultion website from Brisant Secure offers a beautiful engaging experience and has been launched with a unique product presentation page for customers with Ultion On Your Site. Ultion On Your Site can be integrated on to any website from a selection of banner links. All that is required is a single line of script and there’s even a video tutorial to show how effective it is. And with the only links on the page going back to the original site it really gives the impression of being part of customer’s site. One of the first companies to adopt this powerful marketing presentation was PortaDors, with managing director Theresa Dyer saying of it: ‘Ultion On Your Site was so easy to incorporate within our website, that I did it myself on five different pages. She continued: ‘The result is that our customers are fully informed about the performance of Ultion vs other cylinders, as we’re selling both a door and the perceived security that goes with it. Now over 90% of customers opt for Ultion, with the expectation to get this close to 100% in the coming months.’ With over 17,000 unique visitors to the Ultion website per month, Brisant have

The Aspire handle is ideal for operating heavy doors, ensuring they can be opened and locked with minimal effort as the door is lifted from its resting position into slide mode. Its 250mm lever provides plenty of leverage to drive the mechanism - lift/slide sashes can be up to 3335mm wide and weigh up to 400Kg depending on the gear used. A strong spring gives positive location in the ‘closed’ and ‘slide’ positions to further aid smooth operation.

added the facility for homeowners to search for local Ultion door installers. There are also a number of engaging videos throughout the site, along with a webshop offering additional keys, padlocks, KeyRing, KeyCap, and a lock lubricant. Nick Dutton, CEO of Brisant Secure commented: ‘The new website is beautifully presented with an installer search facility. But the true power, as Porta-Dors have experienced, is Ultion On Your Site. It’s dedicated product page for our customers and it’s a proposition that we have expanded upon with Sweet On Your Site for our door furniture range.’

Gary Gleeson, Marketing Manager at VBH says the decision to introduce Aspire is down to the resurgence of lift and slide doors: “The technology available now results in a smooth sliding action and the ability to produce very large and heavy sashes for this type of installation.Wall to wall, floor to ceiling lift and slide doors are super trendy – the stuff of Grand Designs. Clean lines and big glazed spans deliver a major wow factor to any room. Their popularity is growing, they are reliable, and are easy to operate with stylish greenteQ Aspire handles on even the heaviest door.”

Please visit the new Ultion website at www. You can also follow them on Twitter @BrisantSecure and @ UltionLock. For further information on Brisant Secure visit www.brisant-secure. com, e-mail or call 01924 410200. READER ENQUIRY NO: 1218/0064

VBH has launched Aspire, a new suite of handles and finger pulls suitable for aluminium, timber and PVC-U lift and slide doors. Part of VBH’s greenteQ range, Aspire is available in a wide choice of finishes, including polished or brushed stainless steel, PVD gold, satin chrome, window grey, black, anthracite grey and white.

Tel: 01634 263 263 - Aspire finger pull and handle in polished chrome



/ There’s more to

Component Supplier of the Year | December 2018



The UK’s Leading Glass & Glazing Newspaper


Leading trade fabricator Pearl Windows has become one of the first companies to switch to Mila’s new HERO hardware for its TBT window range.

The Bolton based manufacturer was quick off the mark when Mila launched the new hardware back in May, and says it is already getting positive feedback from customers operating in the commercial and social housing sectors. Like all of the products in Mila’s Hardware Essentials to Rely On (HERO) range, the emphasis with the new TBT hardware is on value, and on providing reassuringly well designed and high quality options for an increasingly competitive market. For Pearl, the appeal of the Mila TBT hardware was that it was a cost effective option which could meet every single one of its rigorous performance criteria. Mila has partnered with the award winning

manufacturer AXOR to produce the TBT range at its state of the art facility in Ukraine, and all of the products in the range have been fully tested and accredited to all the necessary UK endurance and corrosion resistance standards at the IFT Rosenheim facility in Germany. They come with a market leading 10 year mechanical operation guarantee direct from Mila.

Jeff Walsh, Pearl Windows’ Managing Director, commented: “We know we can rely on Mila for quality hardware and this new TBT range is no exception. With PAS24 and SBD accreditation as standard, it is ticking every box for us and our customers.” Mila’s HERO TBT range is suitable for windows from 400mm to 1520mm wide and 370m to 2390mm high. It includes stand out features such as heavy duty hinges with a weight capacity of 130kg as standard and a clever mis-handling device which acts as a sash lifter to ensure precision engagement of the sash when closing. Mila has previously impressed Pearl with the design and innovation on products like friction stays and hinges, including its hugely popular ProSecure door hinge. More details are available via the website: READER ENQUIRY NO: 1218/0067

As the result of a successful tender, Carl F Groupco is supplying hardware to Tai Tarian, one of the largest social landlords in Wales with responsibility for over 9,000 properties. The prestigious contract which supports all Tai Tarian’s hardware needs for maintenance, renewal and new build across its full housing stock includes SmartSecure, Carl F Groupco’s electronic door locking and access control technology. Carl F Groupco’s Smart solution is being used by Tai Tarian for independent living accommodation and the adaption of properties for social needs. A major advantage of SmartSecure reported by the social landlord is in the area of access: where tenants have mobility constraints, the ability to control who enters the property is a practical solution that gives peace of mind. Commenting on the adoption of SmartSecure, Steve Meredith, Tai Tarian’s PVCu Production Manager said: “The technology is empowering. Tenants find it easier to use than traditional locking systems because they don’t have to move to open the door. Carers and family members also benefit from ease of access.

Carl F Groupco is supplying hardware, including SmartSecure, to Tai Tarian, one of the largest social landlords in South Wales

“Support is important, particularly with adoption of Smart technology, and the service from Carl F Groupco is outstanding. The Regional Sales Manager and his colleagues who support us are excellent – the team is extremely responsive, they answer all our questions and always follow up on our enquiries.” Tai Tarian is a community housing mutual with homes located across the Neath Port Talbot County Borough it is one of the only housing associations in Wales that manufactures PVC windows and doors for its own properties, leaseholders and other external clients for a wide range of property types. A range of fittings is supplied by Carl F Groupco from the distributor’s catalogue of door / window products and accessories. Tel: 01733 393330 READER ENQUIRY NO: 1218/0068

‘PERFECT MATCH’ FOR FLAIR WINDOWS AND GREENTEQ Fabricators, installers and homeowners expect to be able to match their window and door hardware in both finish and style, which is why Flair Windows chose greenteQ – a suited range from leading hardware supplier VBH (GB).

With a busy trade counter, factory and delivery operation, Flair takes advantage of the VBH24 online webshop with next day or free standard delivery. VBH24 allows users to create favourites lists for fast re-ordering, to check prices and current stock levels, and track orders.

Flair is a family-run business based in Minworth. Established since 1997, the company manufactures, supplies, and installs windows and doors in its 40,000 sq.ft. factory, including aluminium bi-fold doors, geared with greenteQ Clearspan hardware. Clearspan is a complete hardware solution with an unobtrusive slimline finish, smooth operation and easy fit.

Ryan continues: “A key benefit of VBH24 is the Product Configurator, which allows us to generate specifications for complex installations such as tilt and turn windows, Clearspan and Invisifold systems. And it’s good to know that if we need anything, our Regional Sales Manager, Dan Powell, or Customer Service Rep, Louise Eagle, are just a phone call away.”

Flair also uses greenteQ’s Invisifold systems, Q-Star TS007 profile cylinders, Monkey Tail window handles for heritage installations, and the Coastline stainless-steel range with a 25-year guarantee as standard.

Security is also a top priority for Flair and its customers, and not only does the greenteQ range come with PAS24 testing at BSI and Document Q compliancy, but the Q-secure guarantee sets it apart from other hardware manufacturers. “With multi-brand coverage across greenteQ, Roto, Siegenia and Yale, the Q-secure guarantee puts our sales team and installer customers ahead of the competition. We’re pleased to have been one of the first to sign up as a Q-secure Approved Manufacturer,” concludes Ryan.

Ryan Lugg, Company Director of Flair Windows, says their customers always request window and door furniture that is “suited across the whole installation. Not only do they want furniture to be colour-matched, they also want the various elements to match in terms of style – which is no easy feat with a product range as wide as ours!” greenteQ includes door and window handles, letterboxes, door knockers and composite door hinges, available in the same finish and style for a perfect match. “We’re noticing an increasing demand for anthracite grey across aluminium and PVC-U, so it’s great that the greenteQ range includes this finish,” adds Ryan.


For more information on Flair Windows, visit To learn more about the greenteQ suited range, VBH24 or the Q-secure guarantee, visit, follow @vbhgreenteq or call 01634 263263. Dan Powell, VBH (left) and Ryan Lugg, Flair Windows (R)


December 2018 |


The UK’s Leading Glass & Glazing Newspaper

ENDLESS POSSIBILITIES There’s a new name and a new brand entering the software market promising ‘endless possibilities’ for installers and fabricators.

budgets and dedicated IT teams. Our new range of products will help them unlock the true potential of their businesses and simply work smarter.”

Infinity is bringing a fresh new approach to the market with a host of smart and exciting products that will include dedicated sales and marketing apps and lead capture tools.

Those who want to be the first to hear about the Infinity launch can register their details on the brand new website at and follow on Twitter @infinityloop_

The team behind the new brand are giving very little away as yet other than to say that the focus will be on delivering professional, affordable software solutions which will help ambitious customers take their businesses to the next level. A spokesperson said: “Infinity will help all those installers and fabricators who want to use technology to compete with the industry leaders who have larger marketing



Your trusted partner for fire door hardware


Heritage Window Systems (HWS) is the latest aluminium fabricator to benefit from BM Aluminium’s bespoke LogiKal software training service for existing customers. The Fordingbridge based commercial specialist was creating an extensive position library within LogiKal so that it could streamline the passage of an order from the point of estimation to final fabrication, and turned to BM Aluminium to show it the most effective and efficient way of doing that. In response, the BM Aluminium team has been visiting HWS regularly this year to provide in-house training sessions tailored precisely to the business’ requirements. The training has covered everything from how to review bespoke fabrication preps set up over years of using LogiKal and transfer these to a new master template, to how to implement hardware and machining information and assembly accessories and procedures into a new LogiKal set up. HWS wanted to include third party hardware information, bespoke reporting and pricing structures into LogiKal and BM Aluminium’s training sessions have helped them put all of that in place as well. As a result of all the training, the renewed software installation at HWS is now particularly impressive, with LogiKal | December 2018

efficiently overseeing all aspects of orders from estimation to fabrication just as they wanted. There is much less manual inputting required and the HWS team has quick and easy access to monitor and report on the status of every job. BM Aluminium’s Managing Director Dean Hodges commented: “Most customers don’t use LogiKal to anything like its full potential, so our training sessions are designed to address that. We talk to customers about what they would ideally like LogiKal to be able to do and then teach them the simplest and most efficient way of achieving that. “Almost invariably when we show them just how much LogiKal is capable of, they want it to do more and more for them and so the training programme expands. Customers are very much seeing this as an investment and not a cost because the payback they get from our training is easily quantifiable in terms of time saved by staff and improvements to customer service.”

For more information contact us at: 0161 7967268

BM Aluminium offers two training options – either at a customer’s own premises or at its own HQ in Tewkesbury. More details are available on the website at: READER ENQUIRY NO: 1218/0071



The UK’s Leading Glass & Glazing Newspaper

ASPIRE BIFOLDS CHOOSE WINDOWLINK FROM DAY ONE When Aspire Bifolds set up just two years ago, one of the first phone calls Director John Small made was to Mark at Windowlink. Having worked with Windowlink’s software before, John knew it was integral to the success of the business. After 10 years in the industry, John and fellow director James Wenlock set up the supply and fit business in October 2016. The following year, the duo opened a showroom. “We are growing fast,” says John. “Even though we are in the early stages of the business, we are very busy. We already have three surveyors as well as three full time installation teams. “Because we are busy it’s a no brainer to have Windowlink

software in place. It saves loads of time for us and adds a level of professionalism to our quotes. When we are with a customer, we can measure up, put the sizes in the system with some other variables and it gives us an accurate sales price within seconds. We set our margins in the software, and that means we have confidence that we are selling at the right prices. “Windowlink makes choosing the options simple and we often turn around the screen, so customers can pick for themselves. They feel very involved in the process, and they especially like the visual element of Windowlink’s software where they see what their property will look like in

3D from inside and outside, with the new products fitted just from uploading a photo. “Without Windowlink we would have to send the information off to the supplier for the trade price and wait. We would have to reformat and reword it, before sending it out to customers. Then there are all the contracts and invoices that are automatically produced and emailed immediately to the customer as part of the service.” Windowlink creates personalised templates of all

the paperwork needed by companies selling windows, doors and roofs. “Any changes we want to make are done very quickly,” adds John. “In fact, often it is immediate. “Windowlink is an essential working partner for Aspire Bifolds, just as important as our window and door suppliers. The software gives us a level of professionalism and accuracy that gives us confidence to continue to build our business for the future.” READER ENQUIRY NO: 1218/0073


FOR VULCAN WINDOWS FROM BUSINESS MICROS Vulcan Windows has chosen the Business Micros EvoNET software on an Evolution platform to help streamline its internal processes and deliver a more efficient and cost effective service to customers. The long established Hull based company, which serves the trade, commercial and retail markets, wanted a single software solution which could take care of pricing, ordering, processing, and stock control. It already had various stand alone packages in place at different points within the business, but felt that it could improve performance by switching to just one which could operate throughout. Now that EvoNET has been installed, Vulcan can track and trace every order from

the point of enquiry right through to aftersales care, and every member of the team is accessing and using the same software.

to quickly and accurately calculate pricing and margins on every enquiry it receives, and to track production and monitor stock.

Part of the reason why Vulcan has been so impressed with EvoNET is that Business Micros was able to adapt the software to fit the way that Vulcan already worked – rather than expecting the business to adapt to the software. This has minimised disruption both internally and with customers, and has meant that none of the functionality from the stand alone packages has been lost.

Operations Manager, Paul Walker said: “With EvoNET’s stock module, we can now see at a glance an accurate inventory of every item we have available. As a result, we’ve been able to eliminate our weekly stock take which is saving considerable amounts of time.

Vulcan is now using Evolution for its Supercut machine processing and to make all the adjustments required when changing window and door preps quickly and easily. Alongside this, EvoNET is enabling Vulcan

He added: “The service from Business Micros has been very good throughout. They worked to a really fast timetable because we were changing profile supplier as well as software, and they have been easily contactable and very responsive. What’s been particularly useful has been how they have used Team Viewer to show us how to solve queries as they have arisen, so that now we know how to sort them out for ourselves.”

We wish you a Merry Christmas and a Happy New Year! From all of the tea m at Glass News

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As well as reporting efficiencies, Vulcan is evaluating the full payback on the Business Micros software by measuring the improvements it is achieving in OTIF, wastage and completion rates. More details are at: www.businessmicros and



December 2018 |


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TECH TALK with Strafford Cooke, Technical Director, Mila

IGNORING THE RULES COULD PROVE VERY EXPENSIVE In my last column in October, I talked about a friend of mine who had just moved into a new house only to discover that it had been fitted with windows and doors which were not ADQ compliant. Needless to say, he is now pursuing the matter with the house builders direct to try to get them replaced with products which do comply.

As a result, the installer in this case, and very likely the fabricator as well, is facing the huge, and very expensive, task of replacing windows and doors on this whole new development.

I’m pleased that recent guidance from the GGF is seeking to put an end to that by indicating clearly that the date of commencement should refer specifically to each new phase and not to the original start date, simply because some of the large housebuilders’ developments can go on for 10 or even 20 years and they could easily try to claim exemption for decades. In England, ADQ references PAS24: 2012 but, as of 1st November 2018, it has been adopted into the Building Regs in Wales as well and here it references the more recent and arguably more demanding PAS24: 2016 security test. This is the same version now required for Secured by Design accreditation as well. Probably the most significant differences between the two for an installation company is the requirement for all doors | December 2018

see whether house builders in Wales seek to exploit the same loophole as they have been doing in England, because I think that buyers of new homes who think they are buying something which is safe and secure just deserve better.

It is true that my friend is involved in the window industry so is pretty well informed about the regulations, but the fact is that any installer who is still flouting the rules – even if it is simply by mistake – is running a very significant risk. Having chatted to a few people in the industry about this since, it seems that some housebuilders are trying to exploit a loophole in the rules by claiming that their developments don’t need to comply with ADQ because work began on site before the cut off date of 1st October 2016 - even when that actually refers to a much earlier phase of the development.

Strafford Cooke, Technical Director, Mila

Understandably, the main focus of the legislators in our industry at the moment is on fire safety and work on a new version of Approved Document B in the Building Regs which refers to fire safety still start early in 2019 with the expected publication date to be in a couple of years.

being fitted into new build or change of use properties in Wales to comply with the more stringent cutting test and also to have a TS008 compliant letter plate. What this means is that the letter plate must be able to achieve a security Grade 2 in the DHF TS008 specification and withstand specific attack methods including: fishing, manipulation of the unlocking point, forced removal of the letterplate and removal of posted items. Secondary security devices such as letterbox cowls are often used to prevent fishing and manipulation of the unlocking point, but there are now a wide range of TS008 compliant letter plates available which incorporate cowls within them. In Wales, ADQ now applies to every new build project, except those where permission for that phase of a development was given before 1st November 2018 and where work starts on site before 1st November 2019. It will be interesting to

It seems likely that this will lead to an overhaul of all the Building Regs over time and window and door safety and security will no doubt come into that. For now though, PAS24 and ADQ is the best that we have in terms of giving customers’ reassurance about the performance of the products they are buying. If you are in any doubt about what PAS24:2012 or 2016 requires or where and when ADQ is necessary, Mila can give you all the help and advice you need and of course supply you with a full range of fully compliant hardware. By Strafford Cooke, Technical Director, Mila Tel: 01327 312400






2018: WHAT A YEAR FOR WINDOW WARE With new product lines, major award wins and consistent service excellence, Window Ware’s Managing Director Sam Nuckey reflects on a remarkable 2018 for the hardware distributors. As we head towards 2019, we have been looking back on what has been an incredible year for Window Ware. Back in January, we announced our new mission statement that ticks all the boxes for our key stakeholders which is to deliver a superior quality of service that customers expect, employees are proud to be a part of and industryleading brands can trust. With the multiple product launches from the industry’s biggest brands, being named best hardware supplier in an independent survey, and our high-profile award wins and nominations recognising our high-levels of customer service, I think we can safely say we have achieved our goal this year! We started off the year with a bang, announcing the launch of Regal Hardware – our exclusive range of heritage-style window furniture. It’s a range which is not only at home on an everpopular uPVC flush sash, but can also be used to enhance a standard 70mm uPVC window system – creating new and valuable opportunities for fabricators. The response so far has been fantastic and as market conditions get tougher and businesses look for new opportunities to stand out, we only see demand for Regal

Hardware increasing. It’s just one of many new products we’ve launched this year which includes the Cotswold Sinidex lock from Caldwell, Yale’s new Lockmaster multipoint lock – built specifically for bifolds, the new Link Vent MK2500 from Glazpart, a range of saws and tape measures from Xpert Tools, and the addition of Caldwell folding openers and DucoGrille Louvres to support our successful aluminium growth plans. With such a diverse range of products (over 6,500 to be precise), it’s quite the logistical feat to ensure all our customers across the country receive their order on time and in full. One of our proudest achievements this year has been delivering consistently high-levels of service – exemplified by achieving an average monthly OTIF score of just over 97%! This is a massive achievement, especially when 97% of our range is available with nextday delivery. It’s a real testament to the hardwork and dedication of our team who work tirelessly to ensure we are always that extension of the customer’s supply chain. Along with continued staff training, we are always investing in new tech, our process management and our distribution centre, which currently holds over £2.5 million of stock.

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: 38

Our commitment to delivering a superior quality of service was recognised by both our local and industry peers, winning the ‘Service Excellence’ award at the SME Bedfordshire Business Awards and being shortlisted for ‘Customer Care Initiative’ at the upcoming G18 Awards. We are immensely proud of both of these highprofile accolades and are delighted to see our team and our ethos recognised in this way. Our success in the local SME Awards means we progress to the national finals at Wembley Stadium, and we’re very excited to join with our industry colleagues at the G Awards in London. No one knows exactly how the next 12 months will play out, but we can certainly predict further instability in the market and fresh challenges for businesses at every level. We’ve been in regular contact with our brand partners, creating contingency plans for products with longer lead times and ultimately future proofing our entire inventory. We pride ourselves on our ability to strategically plan ahead to ensure production lines across the country keep moving. Despite the uncertainty, we are incredibly positive about 2019. READER ENQUIRY NO: 1218/0076

Three years ago was launched as the consumer advice website from the Glass and Glazing Federation (GGF). The site has already attracted 500,000 consumers and is in the top three Google rankings for consumer advice searches on glazing products. In January 2019 expects to hit a milestone of one million page views – a remarkable achievement in 36 months. The marketing drive to attract more consumers has been a collaboration of the GGF marketing team and two specialist agencies - Refresh PR and SLX (the digital marketing company).

James Lee, GGF Director of Group Marketing and Communications

James Lee, GGF Director of Group Marketing and Communications comments: “It’s been a great success story over the last three years and thanks to our in-house marketing team and the expertise of our external agencies, we have brought a facet to the GGF and the industry that hasn’t been seen before. When we set up we had two main objectives.

being a winner of the Construction Marketing Award for best Best MidBudget Campaign in 2016 and being Highly Commended in the Best Website category at the Trade Association Forum Awards in 2017. More recently the site has been shortlisted for the Construction Marketing Awards 2018 in two different categories; Best Use of Press and PR and Best Mid-Budget Campaign.

“Firstly, we wanted to offer consumers independent impartial advice to help them make the right choice when buying glazing products and services. Secondly we wanted to direct those homeowners who visited to our directory of consumer facing GGF Member companies.”

James Lee adds, “The GGF exists for its Members and we are extremely proactive in our trade marketing to help promote our services and our Membership, but is truly all about consumers.

Both objectives have been achieved and this has largely been due to the prolific nature of The content is regularly updated and now contains 100s of articles, images and blogs posts. The site is also the home of the national consumer competition “Window with a View” - which boasts stunning views from London’s Tower Bridge and the Museum of Liverpool amongst its winners. In addition is full of useful consumer features like the GGF Energy Savings Calculator, where consumers can calculate their financial and fuel savings by installing energy efficient windows.

“The strong emphasis on fair, free, impartial advice clearly makes the site attractive for consumers. With the consumer PR coverage approaching over 70 million opportunities to view in the consumer press, our Members can only benefit from the brand awareness and subsequent referrals. “In 2019, we will be aiming to attract even more visitors by further increasing the awareness of to homeowners across the UK.”

The outstanding success of MyGlazing. com has also been recognised by several different awarding bodies including


December 2018 |


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Claiming the Machinery Supplier of the Year Award at this year’s National Fenestration Awards, Promac Group has made a significant contribution to industry innovation.

This has included the introduction of the Graf SL4FF and SL4FF EVO, which has transformed volume PVC-U manufacture by zip welding the corner joint whilst controlling the flow of sprue, delivering a seamless but incredibly strong corner joint. It has also driven innovation in aluminium and glass with the introduction in the last year of the new LMX650 fully automated

machining and cutting centre. This in common with the smaller LMT65 support high volume and automated manufacture of aluminium products on a larger scale. This is a theme also explored by Forel, which launched its new IGU line with the capability to process panes of up to 15m long and 3.3m high with a load capacity per linear metre of 350kg for a single pane and 600kg for the assembled unit. “The pace of change in the machinery sector and as a direct consequence of that, the changes taking place within the window and door industry is rapid”, said Promac Managing Director, Joe Hague.

machinery, putting Promac and its customers at the forefront of change.

“We’re committed to underpinning this platform innovation with the very highest levels of support, from initial consultancy to workflow planning and machinery installation and maintenance. This dept of expertise and resource is for me what sets us apart. We don’t simply supply machinery, we’re a service provider, helping our customers to identify requirement and then the right platform to meet it. We’re delighted that the work we and our suppliers have been putting

in, has been recognized by the National Fenestration Awards and our colleagues within the industry.” In addition to FOM-GS Group and Forel, Promac Group also supplies machinery from BDM, Mappi, Mistrello, MTL, Pegic, Pertici, Rapid, Soft Solution and Urban, amongst many more. For more information log on at:, email: or call: 01788 577 577. READER ENQUIRY NO: 1218/0078

He continued: “Our supply partnerships align us with global leaders in PVC-U, aluminium and glass processing

“We’re delighted that the work we and our suppliers have been putting in, has been recognized by the National Fenestration Awards and our colleagues within the industry.”

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December 2018 | 39


The UK’s Leading Glass & Glazing Newspaper

1ST AND 2ND PLACE HONOURS FOR QUICKSLIDE IN NFA AWARDS Weeks of anticipation were finally over when Quickslide were announced as winners of the National Fenestration Awards’ Vertical Sliding Window Company category on 2nd November. The NFA’s Winners Week commenced on Monday 29th October and was filled with surprises, as just one day before their champions’ victory the Yorkshirebased firm were awarded second place in the Sliding Patio Door Company category behind contemporary-style winners Eurocell.

It’s not surprising though, when the man at the helm is slowly becoming synonymous with the attitude that windows should be viewed ‘as furniture’. Chairman Adrian Barraclough believes that the aesthetic qualities of windows are just as important as their practical uses and should be considered for alteration or modernisation with the same frequency as carpets or curtains. “Winning a category that Quickslide feels so passionate about is fantastic, and we are indebted to the designers and engineers who make our products as beautifully functional and visually pleasing as they are. You often wonder how your industry colleagues see you from the outside, so to take these accolades back to the team is a real pat on the back. Our vertical sliding units are one of our leading products so it feels deserving that a quality product, which can be altered to suit so many homes, is represented by a quality award.” READER ENQUIRY NO: 1218/0080

DOUBLE AWARD WIN ROUNDS OUT ANNIVERSARY YEAR FOR MORLEY Morley Glass & Glazing has done the double as it came out on top in not one but two categories at the 2018 National Federation Awards last week. During the awards’ ‘Winners Week’, Morley was first announced as the winner of the IGU Manufacturer of the Year Award before also coming out on top in the Integral Blinds Company category. The business fought off stiff competition from seven other companies across the two categories, bringing its 20th anniversary year to a fantastic end. 2018 has seen the business double production, increase its delivery fleet, extend its apprenticeship programme and boost its ScreenLine spares service, all while maintaining record growth. New products release by Morley this year include the SL16 blind system, the first integrated blind system that is suitable for use in a 16mm cavity due to its slimline 10mm slats. Morley MD Ian Short has also been able to continue giving back to the community throughout the year, sponsoring over 20 charities including Variety, Community Action to Change Harehills (CATCH) and St Paul’s Church in Morley. Ian comments: “We’ve enjoyed celebrating out 20th anniversary throughout the year

and to come out on top in not one but two categories at the NFA awards really is the icing on the cake. As always we’re very proud to have our hard work recognised and are already gearing up for what 2019 has in store!” Launched in 2013, the open platform National Fenestration Awards are run and decided completely by the participation of the industry. Instead of judges and panels, winners are chosen by the public. Winners of the awards will be invited to a special Winners Event by awards organisers in the New Year. Find out more about Morley Glass & Glazing at READER ENQUIRY NO: 1218/0081

RENOLIT WINS NFA COLOUR SPECIALIST AWARD RENOLIT are delighted to have won the 2018 NFA award in the Colour Specialist category and would like to thank everyone who voted for them. RENOLIT signifies colour choice within the uPVC window market. As the original inventor and market leader of exterior grade films with more than thirty years’ experience, the company has been at the forefront of the colour growth during recent years. RENOLIT EXOFOL films are available in approximately 100 different solid colours, woodgrain decors and structured surfaces to suit all manner of building styles. All their exterior grade films are technically excellent and incorporate Solar Shield Technology (SST) which significantly reduces thermal heating and help ensure that profiles retain their dimensional stability even when exposed to strong sunlight.

“We have always been proud of our products and strive to support our customers to our best ability.” 40

Customers rely on RENOLIT to keep developing the next generation of woodgrain designs, modern textured surfaces and popular architectural colours and improving the products’ technical properties. “We have always been proud of the range and strive to support our customers to our best ability, so we are delighted to have won the NFA Colour Specialist category award, which is, of course, right at the heart of our business,” stated Janette Rowland, Marketing Services Manager.

THE COMPANY The RENOLIT Group is a globallyactive specialist for high-quality plastic films, sheets and other plastic products. With more than 30 locations in over 20 countries, and with annual sales of EUR 1,016 billion in fiscal 2017, the company from Worms – nearly 50 km northwest of Heidelberg – is one of the world’s leading plastics product manufacturers. Over 4,700 employees continue to further develop the knowledge and expertise gained from over seventy years of business. READER ENQUIRY NO: 1218/0082

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1218/0083 | December 2018



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Having won Timber Alternative Company in 2017, the team at Masterframe Windows are delighted to have won two top National Fenestration awards in 2018. The first award was top spot along with Listers in the most prestigious of the NFA awards, Fabricator/Manufacturer 2018. According to the National Fenestration website “This award had the longest voting list by far. It was also the category that we had the most nominations in and is the most populous part of the industry and perhaps the most competitive.” Carol Slade, Sales & Operations Director said “It was a very competitive category and we were nominated alongside 23 big names in the fenestration industry. As a relatively small family business, who only


manufactures PVC-U sash windows, we are extremely proud of this achievement. The second award received was Best New Product for Timberweld®, the patented method used by Masterframe to create perfectly sealed timber effect corners. Carol added “Masterframe is the only sash window manufacturer licensed to use this technology. We consider it to be one of our most important product developments, allowing us to manufacture authentic timber alternative windows, complete with perfectly sealed corners inside and out. The Vintage Traditional sash window, available to trade comes standard with Timberweld® butt joints and is delivered stickered with the Timberweld® mark of authenticity.” Special thanks must go to all our loyal customers who took time out of their busy days to cast their vote which made it possible for us to win these awards. We are also grateful to all those that organised the awards this year, the National Fenestration Awards have become a highly recognised, credible force in the industry.” Read more about Masterframe on the website READER ENQUIRY NO: 1218/0084


Guardian Warm Roof ( was a winner at the 44th National Home Improvement Council (NHIC) Annual Awards 2018. The the company behind the the UK’s first solid conservatory roof system won in the category for ‘Delivering community benefit through home improvement’, sponsored by Quality Assured National Warranties. With 12 other businesses shortlisted, the award for Guardian recognised the real benefits to communities which home improvement alongside repair, maintenance and improvement works can have. For Guardian Warm Roof, Ross Darcy said: “We are so pleased we took a chance and entered these awards. When you look at the quality of businesses and products that were shortlisted, we were simply proud to be in amongst them. “From day one with Guardian, we had a clear purpose to align our home improvement products with the most

“We are so pleased we took a chance and entered these awards. When you look at the quality of businesses and products that were shortlisted, we were simply proud to be in amongst them.”

rigorous quality standards in the industry. It’s a simple purpose that we all believe in. So any sort of industry acknowledgement let alone a prestigious NHIC award - gives everyone a welcome reminder that we’re on the right track!” The 44th NHIC Annual Awards Luncheon was held on Thursday 22nd November 2017 at One Whitehall Place, London. Guests from throughout the home improvement industry were joined by TV personality George Clarke. Since 1974, the NHIC Awards has recognised achievement in UK Housing and is acknowledged as the premier event in the home improvement and modernisation sector. The Guardian Warm Roof offers enhanced thermal qualities that converts a conservatory into a space that can be used daily, all year round - irrespective of seasonal temperature variations. It was the UK’s first solid conservatory roof system in with Local Authority Building Control (LABC) and LABSS approval. And last year, Guardian became the UK’s first replacement roof manufacturer to satisfy new LABC guidelines.


December 2018 |


The UK’s Leading Glass & Glazing Newspaper

CONSERVATORY OUTLET LTD ANNOUNCED AS WAKEFIELD MANUFACTURER OF THE YEAR 2018 Leading UK fabricator, Conservatory Outlet Ltd, Wakefield has been recognised as ‘Manufacturer of the Year 2018’ at the Wakefield Manufacturing Awards. The company was presented its trophy at the high-profile ceremony which took place on 4th October - the first ever event to solely recognise and celebrate excellence in manufacturing across Wakefield and the wider District. Specialising in the design and manufacture of some of the most innovative high-quality windows, doors and living spaces in the UK, Conservatory Outlet Ltd was selected for the top award by judges for the way in which it adds value to its service offering for its Network of customers and works so closely with its supply chain to achieve growth. The judges were also impressed with the company’s efforts to embed their new vision & values across the business, and for their investment in training and workforce development to ensure the long-term future and security of the firm and its team. Conservatory Outlet has achieved tremendous growth YOY for the past five years, with turnover increasing from £8.4m in 2013 to £18.3m in 2018. This consistent growth has led to the creation of 43 new job roles that now sees Conservatory Outlet

(left to right) Karen Clough (Marketing Dept), Emma Sant (HR Dept), Karen Starkey (HR Dept), Amy Johnson (Marketing Dept)

employ over 130 local individuals within its 60,000-sq. ft. factory. Not by accident, this growth milestone is owed to a strategic plan generated by owners Greg Kane and Michael Giscombe, to focus on actively supporting its Network of retail customers to grow through providing tailored sales, marketing and operational support. The company has also successfully secured almost £2m in new business so far during 2018, welcoming new members to its UKwide Network including: Bon Accord Glass in Aberdeen and Styleglaze in Daventry. Innovation is at the core of the company’s culture; the team has embarked on its biggest product launch to date during 2018, introducing a brand new, industry-leading suite of products – the ‘Extreme Collection’ of windows and doors – to market with outstanding success. Supported by a bespoke suite of marketing material for each of its customers, it is anticipated that the roll-out of the Extreme Collection during the latter part of 2018 and into 2019 will lead to yet further significant growth for the fabricator. The Wakefield Manufacturing Awards were organised by the Wakefield Manufacturing Forum to recognise and pay homage to a vital sector in the District. Michael Giscombe, Managing Director at Conservatory Outlet said: ‘We were extremely proud to be supporting our local manufacturing community at this event, which is such a vital sector of the Wakefield economy, and we were absolutely thrilled to have received the recognition of Manufacturer of the Year 2018. We work incredibly hard to ensure we invest in training and the wellbeing of our people, and this is a fantastic recognition of the hard work and dedication of our entire team here in Wakefield who deliver an excellent level of service to our Network of customers across the UK. It just shows you don’t need to be a big exporter or ultra-high-tech to be innovative in manufacturing. We’re really proud to be recognised for innovating on service and working collaboratively with our Network of customers to achieve growth. We couldn’t be prouder of our team and look forward to the next phase of our growth in 2019.” READER ENQUIRY NO: 1218/0086 | December 2018

We wish you a Merry Christmas and a Happy New Year!


From all of the tea m at Glass News

Planning for next year’s marketing? Don’t miss our January features: Aluminium Focus Installer Network In Profile Roof Expert Profile Bending Marketing Expert FIT Show Preview

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A national business awards that recognises the best British companies is now open for entries. The Business Leader Awards are independent and showcase Britain’s most exceptional companies and the leaders who run them, positioning winners at the forefront of British business. Beth Chandler, marketing manager for the BLA’s commented: “An award is the most powerful way to stand out from the competition, raise your business profile and gain recognition as a market leader, while giving your own team a sense of pride and achievement. You can now take it to a new level with the UK Business Leader Awards.” Categories span manufacturing, retail, innovation, corporate responsibility, customer service and employer of the year, while individuals can be nominated for entrepreneur, chairman/NED or Business Leader of the Year. “If you think your business or your team is exceptional, you should enter the Business Leader Awards – they are suitable for all UK businesses and sectors, and entry is free” added Beth. A panel of high profile, expert judges assess award entries, they’ve previously included the likes of Sir Ranulph Fiennes, Michelle Mone OBE, Jeremy Vine and Innovate UK’s CIO, Tim Sawyer CBE. The winners will be announced at a prestigious gala dinner at the Hilton on Park Lane, London, in June 2019. For entry guidelines and a full list of all 17 categories, visit READER ENQUIRY NO: 1218/0087



The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma outlines their Competent Person Scheme for doors and windows installers and how it can benefit your business. COMPETENT PERSON SCHEME Our UKAS accredited Competent Person Scheme (CPS) certifies competent UK doors and windows installers to carry out any installations or replacements of doors, windows and glazing. For an annual fee of just £255 +VAT, you can apply for membership of our CPS to enable you to self-certify your installation work, assure your competence to a customer and guarantee your work for 6 years.

A COMPREHENSIVE ASSESSMENT Membership of our CPS is awarded following successful completion of our assessment process. Our assessment checks both your company procedures and a physical installation to determine whether you are working in line with current legislation and standards. We carry out a simple, annual assessment of our members to ensure competence and compliance is being maintained without impacting on your availability to work.

GAIN TRUST WITH YOUR CUSTOMERS With certification under a CPS, you can present a recognised mark of quality

to your customers and reassure them that the work you carry out will meet all relevant standards. Gaining the trust of your customer goes a long way in reassuring them that your installation methods are safe and will help you to build a longstanding relationship. With membership of our CPS, you can also sign up for TrustMark membership (just £50 +VAT) to have your services listed on one of the largest search engines for compliant tradespeople. This will help you to demonstrate to potential customers that your services are reputable and can be trusted to be compliant and competent.

BENEFITS FOR YOUR BUSINESS As a member of our CPS, you are pre-approved by Building Control to carry out your doors and windows installations and replacements. This can result in significant time and cost savings for both you and your customers as you are not required to seek Building Control approval, from either a local council or approved building inspector, on every job. As part of your membership, you’ll also receive access to our online Installer

Portal. Through this platform, you can notify the local authority of the work you have carried out and provide a certificate of works to your customers efficiently. You can also provide a 6 year guarantee to your customers and gain an MTC card on request to show to your customers.

APPLY ONLINE We’ll help you to reduce the cost of running your business as Stroma Certification CPS membership is available to doors and windows installers for a £255 +VAT annual fee and our notification fee is just £1.80 per notification.

For more information, or to apply, please visit: certification/doors-windows

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).


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IMPROVEASY LAUNCH ‘BUY NOW PAY LATER’ FINANCE OPTIONS FOR INSTALLERS Improveasy, the glazing industry’s leading finance specialists have strengthened their range of accessible consumer finance solutions for installers with the launch of their new, game-changing ‘Buy Now Pay Later’ finance option.

Improveasy. “We are delighted to announce the launch of ‘Buy Now Pay Later’, which will undoubtedly help installers not only increase their orders but increase the value of their projects and deliver a more attractive proposition to their customers.

Open to installers of all sizes, ‘Buy Now Pay Later’ enables installers and glazing companies to offer flexible finance directly to the customer at the point of sale. With optional consumer deposits and 12-month payment-free periods, ‘Buy Now Pay Later’ is designed to not only meet the changing buying habits of today’s consumers but to level the playing field between installers and their national competition.

“When you consider 45% of homeowners are more likely to purchase if they were able to buy now and pay later, it’s an incredibly valuable opportunity that installers cannot afford to miss. 83% of consumers say retailers offering flexible ways to pay influenced their decision to purchase, so it’s a really powerful, transformational tool which can help businesses grow.”

“For many years the ‘shop local’ revolution has lagged behind in the glazing industry simply because installers couldn’t provide the flexible payment options that the big national brands can offer and that consumers ultimately desire,” comments Austin Barcley, Managing Director of

The ‘Buy Now Pay Later’ finance package is just one of a full range of flexible finance solutions offered by Improveasy including 0% interest-free finance and a range of APRs to suit any product. Working with Improveasy means glazing companies do not need to be FCA approved, instead becoming an Approved Representative


Austin Barcley, Managing Director, Improveasy

(AR). This allows customers to start offering finance within just 10 days either using their own branding or under the Improveasy banner. Improveasy has recently launched a full range of Business Finance solutions including Asset Finance, Hire Purchase and New-Start Company Loans designed to enable business growth at every level. With their new service, businesses across the industry can not only extend their proposition but fund investments such as new machinery, equipment and vehicles with ease. To find out more call 0800 024 8505 or visit our new application platform and enter your details at the bottom of the page. READER ENQUIRY NO: 1218/0091

FURTHER EXPANSION FOR THE CONSERVATORY OUTLET NETWORK Styleglaze Installations Ltd (Daventry), has become the latest addition to the Conservatory Outlet Network of retailers - the second installation company to move to the leading fabricator so far in 2018.

marketing and operational assistance from the CO team, as well as the peer-to-peer support offered by its fellow Network members who regularly come together to share best practice and ideas.

Hot on the heels of Bon Accord Glass, who joined the Network back in July, Styleglaze was introduced to Conservatory Outlet by its newly appointed National Sales Manager, Jason Earl. Jason celebrates his first contract just weeks into his appointment, contributing towards his ambitious objective to achieve full UK coverage for the Network.

Plans are already underway to revamp the Daventry showroom with support from CO, involving demonstration software, generous product investment and industry-leading point-of-sale designed for the retail market.

Daniel Carty, Managing Director at Styleglaze, will spearhead the partnership between Conservatory Outlet and his team, who collectively bring with them a superb reputation across Northamptonshire built up over 25 years in the industry. With exclusivity across the NN postcode area totalling approximately 300,000 chimney pots, the company will shortly unveil its brand-new website, funded by Conservatory Outlet, and kick-start its new multi-channel digital marketing campaign to generate demand for the product range. The new deal with Conservatory Outlet will see Styleglaze receive tailored sales,


They will also be one of the first retailers to launch with the Extreme Collection of windows and doors – Conservatory Outlet’s latest signature product range. Conservatory Outlet National Sales Manager, Jason Earl explains: “I’m delighted to have been able to introduce Styleglaze to Conservatory Outlet. It is genuinely hard to find businesses out there that measure up to the excellent standards of those currently in our Network, but I’m thrilled to say Styleglaze fit the bill perfectly and bring with them some great ideas and a real ambition to grow. He continues: “I’ve been really impressed since joining by the strength of relationship between the CO team and the Network – it really is a special partnership that people want to be a part of.”

AluFoldDirect’s new Aluminium Glazing Projects service offers installers essential support for large aluminium glazing jobs. Working with one expert contact at AluFoldDirect, anyone involved in domestic or commercial, new-build construction or large-scale refurbishment projects can get full aluminium glazing project management support. The service has been launched to give installers the confidence to connect with architects, specifiers & developers, take on bigger aluminium glazing jobs and grow their business. Craig Miller, Managing Director at AluFoldDirect says: ‘By listening to customers and understanding the issues they were coming up against, we knew that there was an opportunity to step in with support to help them to manage the aluminium glazing element of large developments and refurbishments. “After initial trials with customers who were facing challenges during bigger aluminium glazing projects, we have now implemented a dedicated Aluminium Glazing Projects team. They work directly with the whole project team on all aspects of the development, from specification advice, through to work schedules, survey support and even installation training at the Aluminium Glazing Installer Academy. “Each project will have one single point of contact at AluFoldDirect, bringing together clients, architects, specifiers, developers, builders, main and sub-contractors.”

Fro left to right: Danny Carty, Jason Earl

Daniel Carty adds: “We’re really excited to be working with Conservatory Outlet, we have been aware of them for a while now and were blown away by their products and services, they really are a step above anything we have seen before. It can be a lonely place running your own business, so more than anything I’m really looking forward to having the support of the Network behind me for advice and to bounce ideas off. “We can’t wait to get going and take our reputation as leading Installer in Northamptonshire to the next level.”

AluFoldDirect’s Aluminium Glazing Projects service follows the whole job, from start to finish. It includes initial discussions and advice around specification, creating an achievable work schedule and ensuring that surveys are accurate to eradicate any mismeasure or mis-fit errors. The projects team then works closely with AluFoldDirect’s leading production team to ensure that any unique requirements for the project are met. Prior to delivery, the projects team can also identify installation skills gaps and offer hands-on training at the Aluminium Glazing Installer Academy. When the project is ready for aluminium glazing installation, the Aluminium Glazing Projects team will co-ordinate delivery to site, with products arriving on site, right first time, on time, every time. Tel: 01706 260700



December 2018 |

Tastes Tastes change. change. So does Tastes So does change. RegaLead. RegaLead. Tastes INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

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It was great news when a display Pod showcasing Apeer’s Lumi window and door system landed its first major order within a few weeks of going into a showroom – but the sale was just one of the benefits it was bringing, as the owners explained.

“It immediately became the conversation piece of the whole showroom,” said Elizabeth Brighouse of retail installer Trade Windows Derby. “Lots people qxp_Layout 1 18/07/2018 10:58 of Page 1 just look at it and say ‘wow’.

The company has also made Lumi the main feature of its ongoing advertising in local lifestyle magazines, she added: “People yout 1 18/07/2018 10:58they’ve Page 1seen the adverts then come in saying they see it for themselves in the Pod, so they work very well together.” Apeer’s Neil Delanty says installer partners all around the UK are discovering the benefits of the company’s powerful marketing support for the Lumi system as well as its composite doors and other products. DoorDecades Ad 275 x 350mm.qxp_Layout 1 18/07/2018 10:58 Page 1


It’s time for the glazing industry to have a modern, engaging trade association that does what a trade association is supposed to do – according to Jon Vanstone, Chair of Certass Trade Association.

“When people see them, they want them,” he said, “So if we help the retailers to show them in their best light, everyone benefits all down the line.”

He explains: “Trade associations have a crucial role to play in improving the perception of an industry. As well as helping installers improve their professionalism with practical business advice and training, it’s their job to be the representative voice for the industry at Government level.

installers with one fitting team, right up to the largest glazing systems companies. Installers told us there was a lack of advice and information from the wider industry, that’s why we launched Certass Trade Association (CTA). “It’s already proving a success and we have attracted some great support from the industry who are happy to see a new membership body emerge that isn’t all about making big bucks for the select few. CTA is inclusive and invites companies of all shapes, sizes and specialities to join.”

So does change. RegaLead has evolved. RegaLead. RegaLead has evolved. So does RegaLead. RegaLead has evolved. Tastes RegaLead has evolved. change. Tastes Tastes Tastes change. Tastes Tastes change. So does change. change. So does change. RegaLead. So doesSo RegaLead. does Adding value to doors So does doesRegaLead.for more than 30 years. RegaLead. So RegaLead has evolved. RegaLead. RegaLead. Adding value to doors

The Pod is styled directly after Apeer’s striking exhibition stand with the specific aim of targeting leads generated by the company’s schedule of lifestyle exhibitions around Britain and Ireland.

“So many homeowners are knocked out by Lumi at consumer shows wherever we go,” Apeer Marketing Manager Linda Tomb added.

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The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Richard Kells Technical Officer, Glass and Glazing Federation As a Technical Officer for the Glass and Glazing Federation, Richard imparts his specialist knowledge and expertise of glass manufacture and processing , dealing with technical enquiries and delivering technical consultancy.




Where you were born and currently live?

When and how you joined the industry?

St. Helens, great for glass, rugby league, medicines and a conductor. Bournemouth.

In 1984 I started at Pilkington as a laboratory technician. I went on to become a Technical Advisor for Pilkington before leaving in 2004. After working for a glass processor, I set up my own consultancy in 2010 which I worked in for over six years. During this time I was an active GGF Member, Chairing several specialist technical groups and the North West Region as well as being the Regional Representative on the GGF Board. I then joined the GGF as a full time Technical Officer in 2016.

What would you like to do if you weren’t in this industry?

Your education and the subject or activity which you excelled? Fizzicks.

Your favourite sports or interests? Train spotting.

Your biggest regret in life?

Particular ambition? Already fulfilled.

The way you want to be remembered? Isn’t it quiet without him?

The job you do in 25 words?

Don’t have any.

Help people realise their glass designs and dreams, or upset even more by highlighting where they went wrong!

Temptation you cannot resist?

Your greatest achievements?


University lecturer.

Helping people.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email 48

December 2018 |

The UK’s Leading Glass & Glazing Newspaper


TRADESMITH: MEETING THE DEMANDS OF A CHANGING MARKET Glass News Editor Chris Champion talks to Tradesmith Managing Director, Mark Hutchinson, about how the fabricator has adapted its product offering and business model to meet the needs of a changing marketplace.

You’ve changed the product offering at Tradesmith over the last couple of years and, like others, have added aluminium. However, you have gone for Synseal’s WarmCore – what was the attraction of WarmCore for you? Mark Hutchinson: Our product policy is simple, it’s to make what customers are asking for. So when we reviewed our product mix back in 2016, we made the decision to add an aluminium product to our range and carefully considered all the options. WarmCore has a clear advantage over other aluminium products. Essentially, WarmCore has changed developers’ and homeowners’ expectations of aluminium windows and doors – they don’t have to choose between style and thermal performance. We set up a dedicated space in our factory in 2016 to fabricate WarmCore products and we haven’t looked back.

Apart from WarmCore, Tradesmith seem to have refreshed the whole business model for the company. Has this been based on the changing needs of the customer? Mark Hutchinson: We have been reinventing ourselves over the last twelve months, because the market has changed dramatically, and we have aligned ourselves accordingly. We have changed our range and service and whole approach to the market - to the growth and the money. New logo and

WarmCore bi-fold in dual colour | December 2018

branding, new extended product range, three new service levels so they reflect life today. In addition to our standard fast service (which has always been a bit sharper than our competitors’) we now offer 3 Day and also ‘Amazon fast’ Next Day delivery options so we give installers the choice. That might seem excessive, but we are all getting used to buying and receiving what we want in real time. We like it and accept that as the norm, so we felt installers should be able to offer that to their customers. Not everyone wants that, but some do want it now and not when it suits the industry. We think it’s important to be pioneers, leading these changes to match the leaps and bounds made in other industries. Homeowners are more demanding in terms of their preference for colour, high end quality windows and doors with great hardware. WarmCore bi-folds, doors and windows are a key part of our offering. Most people notice the different look when installed and most like it. Then we get a call and an order. And so on. It’s remarkable because in all honesty I can’t say we have done a tremendous amount of marketing - it’s grown organically. That’s one reason installers and builders love the product and return to us time and time again.

I understand that but is there something specific that makes WarmCore bifold stand out for your customers? Mark Hutchinson: Our customers love the WarmCore bi-fold, partly because of the look, and because it is unique with its striking orange thermal core. And because unlike most aluminium bi-folds, it’s so easy to install and homeowners say it’s easy to use. Seriously, the windows and doors are solid and robust – and really stand out. Installers like them because they make their customers happy.

Tradesmith has become known in the South East as one of the top colour specialist fabricators, offering a wide range in windows and doors. In fact, in WarmCore, I

WarmCore Inline Patio Door

believe you offer any RAL colour. Is the demand for colour changing, and what are some of the more unusual colours you have seen? Mark Hutchinson: The demand for colour in the South East has surprised everyone – it’s been a groundswell that took years to build up momentum and is now really storming away. Once it was clear that our customers were being asked for colour variety, we decided to kit ourselves out with everything needed to meet this demand. In most instances, we fabricate colour windows and doors in the same timeframe as standard white windows. We don’t differentiate, because our customers can’t. The end user wants it delivered in standard lead times whether it is in white or colour because they don’t see why they should wait any longer. In terms of popular colours, perhaps three years ago the light greens were very much in vogue. Creams have also been popular. In 2018 the big surge in demand has been for grey – all variants of the colour, not just Anthracite Grey. For both new build and replacement/refurbishment projects, it seems people can’t get enough grey! I think this will remain for the next few years too. We do have occasional orders for outlandish colours but homeowners tend to stick to a neutral pastel palate of greens, greys, creams etc.

There’s no doubt that aluminium is continuing to grow in popularity, both within the industry and with the consumer. How do you see WarmCore’s role in your future growth in response to this demand? Mark Hutchinson: So far WarmCore growth has been pulled through by naturally swelling demand. Now that we have reset Tradesmith’s strategy and implemented the changes in the factory, product range, and our marketing, we have started to go out to target the sorts of business, the sorts of customers and end users we want to serve. We anticipate WarmCore demand to continue growing strongly.

Tradesmith’s Mark Hutchinson and Simon Beer

Tradesmith’s Mark Hutchinson with Synseal account manager Neil MacWatters

And sliding patio doors are on the rise again, tying in nicely to the addition of the WarmCore Inline Patio Door to your range. Some are saying that the sliding patio door will take over from bifolds. Do you think it will be as popular as the WarmCore bi-fold door? Mark Hutchinson: Anything that merges the outside and inside space is proving extremely popular with homeowners. Following our beautiful summer, a lot of small upper end developers and homeowners are looking for better and different options. Products that stand out and offer that bit more. Our customers love the inline sliding door, and not just for its looks. It’s the whole package: looks, thermal efficiency, robust performance and ease of use. I think there’s a good market for both the WarmCore Inline Patio Door and the bi-fold.

Thanks Mark. It certainly seems that Tradesmith’s reinvention of itself, particularly in the product offering and the addition of WarmCore, puts you right in position to satisfy the market demands of today. READER ENQUIRY NO: 1218/0097

Mark Hutchinson shows off the new lorry livery



The UK’s Leading Glass & Glazing Newspaper

BLUE SKIES AHEAD FOR WEST PORT AS THEY ACHIEVE FIRE DOOR CERTIFICATION WITH A LEADING PROVIDER West Port, one of Britain’s best timber fabricators, has become the latest bigname brand to sign up to Bluesky’s Fire Door certification scheme.

Ask Nathan Barr, Managing Director of ODL Europe, what customers value about ODL and he says: “The fact we offer total flexibility for fabricators. Not only do we supply the industry-leading TriSYS glazing cassette system we also supply a compatible door slab in the form of the world-renowned Capstone composite door slab. It means we are a one stop shop and can offer our customers a total joinedup solution.”

Bluesky offer a comprehensive certification service which independently verifies that West-Port windows and doors are manufactured in line with the desired specification. By focusing on the manufacturing process, rather than purely on the paperwork, Bluesky requires its customers to achieve a high level of consistency in the quality of the manufactured product. When fast-growing West Port’s full-time head of certification left the business, the company turned to Bluesky. Operations Director Andy Tyas explains why his firm is now adopting Bluesky’s fire door scheme. “At West Port, fire safety has always been one of our highest priorities. But now we’ve decided to take that commitment even further. When it comes to saving people’s lives, compromise isn’t an option. “We need to know that every door we ship is going to meet our exacting quality standards, not just for the first six months of production, or the first year, but for the entire time that the product is produced. “That’s meant that Bluesky’s approach is the perfect fit for our business. Having a credible certification body checking the performance of our windows and doors and our manufacturing process helps us to ensure that every product we manufacture


West Port FD30 Fire Door

is of the highest quality possible – and they’ve actually saved us money too.” Phil Jones of Bluesky comments: “West Port’s primary business is fenestration, not certification. But certification is a key part of the offering to the purchaser. “With this in mind, we used our expertise to create a managed service for West Port. This means that we now hold West Port’s certification records and are able to notify them of updates and respond to technical questions regarding certification requirements. “We’re delighted to be working with one of the UK’s leading timber manufacturers and look forward to continuing to build our relationship with them in the future!” For more information contact West Port on 01900 814225 or visit READER ENQUIRY NO: 1218/0098

The TrisSYS glazing cassette system is engineered for quick installation for a variety of door applications and has been specified on many thousands of doors worldwide. The cassettes are available in several different visual finishes and are manufactured with high-performance resin, which requires less long-term maintenance. As well as offering long-term durability, they also give a high quality finish because there are no plug witness marks. Alongside the TrisSYS glazing cassette system, ODL Europe is also the exclusive UK partner of the internationally renowned Capstone Engineering Ltd composite door. Capstone composite doors deliver a wealth of benefits to fabricators and installers, not least the fact they are compatible with the TrisSYS glazing cassette system. All doors are fully trimmable to give fabricators maximum flexibility. They are manufactured with a 100% pure PVC composite rail which gives them excellent screw retention when compared to many competitors’ products which are only 70% PVC. It means there is

no need for fillers or edge banding, making the doors very cost-effective. Capstone composite doors are constructed using high specification Laminated Veneered Lumber (LVL) timber with a low moisture content for added strength and resistance to twisting, bowing and warping. They offer thermal performance as low as 0.9W/m2K and with all variations achieve PAS24:2016 for security. Homeowners will also appreciate the 2mm GRP oak grained skin that offers durability and scratch resistance as well as the wide range of colours and designs on offer. The TrisSYS glazing cassette system and Capstone composite doors are available through Aperture Solutions, a division of ODL Europe. For more information, visit READER ENQUIRY NO: 1218/0099

VIRTUOSO DOORS EYES FURTHER GROWTH IN 2019 Virtuoso Doors has laid the foundations for a strong 2019 with the announcement that it is on target to achieve year on year growth of over 50%, making 2018 the best year ever in the firm’s 37-year history. Virtuoso Doors’ record streak has seen production rates accelerate during the last 12 months – all culminating in the company turning in a record-breaking month in October where sales were more than double those of October 2017. Tony Craggs, managing director of Virtuoso Doors, explains: “2018 has been a historic year for the business and we’re incredibly proud of what we’ve accomplished. Our record-breaking month eclipsed every single other month in 37 years of trading – it’s a genuine highlight for us because it shows our customers just what we’re capable of. We’ve developed a winning package for customers, which is built on innovative products and incredible support, and our impressive results prove that it’s delivering tangible results. “I’m really proud of our achievements, particularly when you consider that we’ve


consistently maintained our industryleading OTIF record of more than 99% as well. We are meticulous about quality with every single door being manufactured to exacting standards and we will always strive to achieve the highest levels of craftsmanship and service.” Virtuoso Doors introduced a string of developments throughout 2018 to help installers win business and achieve growth. The firm kicked-off with a bold rebrand and the launch of a comprehensive marketing support programme to give customers all the tools they need to promote themselves.

“Virtu-AL has been a runaway success for us and the new aluminium frame complements it perfectly,” Tony adds. “These two products give installers a vital point of difference to stand out from the competition and they have both contributed to our terrific success this year. We’re not content to stand still though and there will be plenty more innovations to come from Virtuoso in 2019 – it’s going to be another big year for us!”

The cornerstone of Virtuoso Doors growth however is new product development and the firm has credited much of its recent success to Virtu-AL – the ultra-modern aluminium textured, non-woodgrain finish composite door – and its newly launched aluminium outer frame.

With a high-end architectural aluminium appearance that’s virtually indistinguishable from the real thing, Virtu-AL looks and feels nothing like a traditional composite door, yet it benefits from all the features of a composite door. When teamed with the sleek new aluminium frame, Virtu-AL delivers the ultimate premium aluminium look that modern homeowners desire.

Virtuoso was the UK’s first composite door manufacturer to create an aluminium alternative composite door and the first to offer an aluminium frame for all of its composite doors.

A growing consumer appetite for aluminium has driven demand of Virtu-AL and the aluminium outer frame. Virtu-AL is already in the top 5% of door styles sold by Virtuoso, making it one of the firm’s best sellers.

With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks. To find out more about Virtu-AL or the full Virtuoso range, call 0191 410 9333, visit or follow @virtuosodoors on Twitter.


December 2018 |


The UK’s Leading Glass & Glazing Newspaper



ORT Exp e rien kno w ledg ce, sup hea port ar e and rt o e f Di at the stin ctio n.

0345 2000 816 | Tried, tested and trusted, the UK’s number 1 composite door supplier 1218/0101 | December 2018



The UK’s Leading Glass & Glazing Newspaper

MUCH ADO ABOUT SUSTAINABILITY REHAU’s AGILA doors have been installed in 12 affordable homes in Shropshire to provide a warm welcome to Housing Association tenants moving into the flagship Passivhaus development in Much Wenlock. The Callaughtons Ash scheme has been built on behalf of South Shropshire Housing Association for tenants with a local connection to the town. The development comprises 12 one, two and three-bed Passivhaus homes, with 10 allocated for affordable rent and two for shared ownership. The highly sustainable scheme was designed by Architype, an architecture firm based in Hereford with offices in London and Edinburgh, which has been working at the forefront of sustainability for many years. The company works on projects across the country and is a specialist in residential and commercial Passivhaus projects. Paul Neep, Associate at Architype said: “South Shropshire Housing Association was looking to deliver a new housing scheme which would provide good quality, sustainable homes for local people and help eradicate fuel poverty. To do this, they wanted to go beyond fitting high efficiency products in a standard home; they wanted homes which would work in harmony with their surroundings, so they would need less mechanical heating, cooling and lighting and therefore be more cost effective to run for their low-income tenants.” The design process started in 2015, in close consultation with local residents about the location of the scheme and the design of the Housing Association homes. Architype were keen to use a natural palette of materials for the timber framed houses, so the development would blend effortlessly with its surroundings, and to use locally sourced, sustainable products where possible. Paul continued: “Finding doors for the project proved to be quite a challenge. To achieve the Passivhaus standard, we needed doors which had a triple glazed panel for

maximum energy efficiency, but more importantly we needed a door which would meet the rigorous threshold criteria.” Under the Passivhaus standard guidelines, thresholds need to offer level access for accessibility yet provide a heat-proof seal to ensure warm and cold air is not able to flow under the door. Architype had looked at one supplier but due to the risk of condensation with the door’s design, they had to go back to the drawing board. Contractor on the Much Wenlock project, SJ Roberts Construction Ltd, had worked with REHAU before and suggested them to Architype as a possible alterative supplier. Paul explains: “We spoke to REHAU about the AGILA doors and were really pleased with the offer. The doors would meet the Passivhaus specification with ease, plus they were more attractive than the door we had been looking to use, which was a bonus. We went with the grey finish, which really lifts the quality of the finished home and also ties in with the materials palette we used on the rest of the design. We are so pleased with the doors, we will definitely consider them again for other projects.” In total, 24 AGILA Passivhaus doors were manufactured for the Much Wenlock project by REHAU authorised partner GRM. Based on the GENEO® system, the doors can achieve a possible Ud value of 0.7 W/m2K, ensuring they meet the exceptionally high efficiency standards demanded by the Passivhaus Trust. Created in partnership with suppliers Roedenburg, the AGILA Passivhaus doors come in a range of contemporary and stylish designs and can be customised with GRP overlay skins in a range of colours and finishes using either foils or Acryl II colour coating. The doors were fitted at the scheme by local contractors SJ Roberts Construction Ltd. Oliver Heighway, buyer at SJ Roberts said: “This was the company’s first Passivhaus project, and we are pleased to say that it went very smoothly. We worked closely with GRM on the fabrication of the Passivhaus doors, and once they were delivered to site, they were so easy to install. It was just like any other job really, the only difference is we know that the homes we have delivered will achieve so much more than a standard home because of the innovative, sustainable design.” Malcolm Taylor, Product Manager from REHAU said: “As a company with German heritage and influence, the Passivhaus concept is something that REHAU was always destined to embrace. We have a market-leading range of door and window systems approved for Passivhaus builds and will continue to develop new energy and resource efficient solutions for customers who want to maximise the sustainability of their buildings without compromising on style or functionality.”

Photo Credit: Richard Kiely




AluK is providing its trade customers with another opportunity to win profitable new business in the premium sector with the launch of its new Luminia SC156 Lift and Slide door.

the SC156 slides smoothly and effortlessly. It also offers buyers the option of large expanses of glazing up to 3100mm high and with panel weights of up to 400kg to help them make the most of panoramic views.

This is the second product to be introduced into AluK’s Luminia premium product tier alongside the popular Luminia F82; and it provides the same key features of contemporary aesthetics and exceptional performance which are already proving a huge success for both fabricators and installers.

The door is PAS24 accredited as well, so meets the requirements of ADQ for the new build sector.

The SC156 is the perfect fit for high-end domestic projects, luxury hotels, apartment blocks and so much more. Once again, it showpieces AluK’s technical design expertise, featuring impressive weather tightness of 1500 Pa, which is believed to be the best on the market, making the system ideal for projects exposed to the elements, such as in coastal locations. The SC156 achieves U-Values of 1.4W/ m2K double glazed, or as low as 1.0W/m2K triple glazed. When it comes to aesthetics, it boasts slim sightlines of 95mm combined with a central interlock of just 50mm to truly maximise space and natural light. Available in two track options – mono and dual and a range of configurations,

Like the rest of the AluK range, the SC156 is available from stock in three standard colours and two dual colours on a five day lead time. Outside of the stock offering, AluK also offers a vast range of popular and custom RAL colours and finishes. Russell Yates, AluK’s Managing Director, says that the SC156 is an important addition to AluK’s sliding door range: “The aluminium sliding door market is very much on the up – with market industry reports predicting growth of more than 10% over the next couple of years. It is quite clearly segmented though with mass market, premium and high end customers all looking for something very different from their purchase. That’s why we now have a product designed specifically for each of those – with our Optio BSC94 aimed at the mass market, this new Luminia SC156 targeted at the premium sector and our Infinium range for the truly high end.” The Luminia SC156 is available exclusively through AluK’s network of Luminia Select Partners, who are all carefully selected fabricators who share AluK’s ethos and approach to targeting the premium sector. Tel: 07976 288005 / 01291 639739 READER ENQUIRY NO: 1218/0103

December 2018 |


The UK’s Leading Glass & Glazing Newspaper


ADD CONTEMPORARY STYLE WITH NEW VENLO RD2 ENTRANCE DOORS New Venlo RD2 Entrance Doors from AluFoldDirect offer contemporary style and high-performance to give installers the opportunity to make even more of the trend for aluminium doors and windows. Delivered in just two weeks, the flush sash aluminium entrance doors suite perfectly with the rest of AluFoldDirect’s Everything Aluminium range – making them the ideal supplier for full-house aluminium glazing projects. Available in three styles, including clear or satin glazed panel options, Venlo RD2 doors deliver certainty to installers, with fast delivery and right-first-time manufacturing for an easy installation. Craig Miller, Managing Director at AluFoldDirect says: “Venlo RD2 Entrance Doors complete the Everything Aluminium suite of products, giving installers easy access to aluminium glazing for whole house refurbishments, new-builds or other domestic developments. “The contemporary, slim design of Venlo RD2 perfectly matches our aluminium slimline windows, bi-fold and sliding doors. We’ve kept things simple, with three door style options, in the two most popular colours, delivered in just two weeks, ready to fit.”

Venlo RD2 entrance doors are available in RAL 7016 Anthracite Grey or RAL 9005 Black. The door is thermally enhanced to offer U-Values as low as 1.4 W/m2K. Highsecurity multi-point hook locks and heavyduty dead lock outerframe closers and keeps ensure top security. PAS 24 and Secured by Design certifications are available too. Craig adds: “There are no stock sizes for Venlo RD2 entrance doors – each one is made bespoke to specification, so that installers can be confident that in two weeks, they will receive a stunning aluminium entrance door right-first-time, every time, ready to install.” Venlo RD2 entrance doors can be seen at the Aluminium Glazing Design Centre in Blackburn and installers can learn how to get them right first time at the Aluminium Installer Training Academy. Tel: 01706 260700 READER ENQUIRY NO: 1218/0104

Distinction Doors has confirmed that sales of both its GRP fire door blanks and prepped fire doors have now resumed, following the self-imposed industry-wide ban which resulted from the Grenfell Tower Inquiry investigations and subsequent bi-lateral fire door testing initiated by the Ministry of Housing, Communities and Local Government (MHCLG). In order to comply with new government expectations of GRP fire doors, any fire door manufacturer now looking to recommence supply must have primary test evidence illustrating that their door has passed a fire test from both sides, as well as written confirmation from the relevant test house confirming this result. Additionally, it is expected that before resuming the manufacture of fire doors a director from the door manufacturer should write a confirmation to the supplier of the door blank, enclosing the successful bidirectional test evidence which confirms the door sets they intend to manufacture and supply will use only the exact components noted within the door sets tests. Distinction Doors CEO, Andrew Fowlds commented: “It has been incredibly

encouraging to see how well our industry has come together throughout this uncertain period and continues to do so as the Association of Composite Door Manufacturers (ACDM) carries on working with the MHCLG to now address the wider issues associated with the recent fire door changes. We are pleased that a resolution has been found which addresses those concerns originally outlined by the MHCLG tests, allowing the industry to go back to market and Distinction Doors to reinstate GRP fire doors as part of our own comprehensive offering.” READER ENQUIRY NO: 1218/0105




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Including delivery Email: Call: 01642 610799 Fax: 01642 671026 31/01/2018 12:18



The UK’s Leading Glass & Glazing Newspaper

SOLIDOR LAUNCH INTO THE 21ST CENTURY New Staffordshire trade centre, 21st Century Affordable, have just opened up a new showroom that boasts five different Solidor composite doors, in an environment that’s aimed at both the trade and local homeowner. As part of Affordable Windows, 21st Century can also supply Solidor composite doors elsewhere in the Midlands and beyond, while the offering of the showroom to local homeowners allows the company to pass on any enquiries directly to a list of trusted local installers. In addition to the offering of the industry’s most respected composite door brands, the new trade centre can also offer complementing PVCu window frames from KÖMMERLING, thereby acting as a single source, with all of the other consumables and ancillaries you’d expect from a trade counter. Jason Wootton, director and general manager of 21st Century Affordable in Stafford commented: ‘The ability to showcase a strong composite door brand is a must for any trade counter and we’re blessed with the opportunity as a Solidor trade partner. There’s already been strong interest from local fitters and installation teams, while we’re also encouraging homeowners to see the product in a modern-day showroom environment.’ Gareth Busson, head of sales and marketing for Solidor Group concluded: ‘Solidor showrooms are not just the domain of installation companies but can easily be adopted within the trade counter sector, as 21st Century have done so effectively. A Solidor is a product that needs to be seen in terms of quality and design and with our Door Designer available 24/7, homeowners can create their perfect entrance in just a matter of minutes.’ Please visit the 21st Century Affordable website at or for further information about the benefits of becoming a Residor or Solidor partner, call 01782 847300 or e-mail enquiries@ You can also find out further information at and respectively, with both brands active on Facebook and Twitter.


The new quote system from Force 8 now gives a full-scaled visual of your new door and frame including a complete breakdown of the specification. In the past, quotes have been based on the installer’s drawings and measurements, and sometimes the product has not matched up, due to the limitations of the product and the size of the entrance.

Epwin Window Systems has just launched the website for its latest product, Integral bifolds. Integral bifolds combine an aluminium system with PVC-U detailing. The result is an outstanding, robust and reliable bifolding door that has superior strength and suites perfectly with the leading PVC-U window systems. The website, which is at www.integralbifolds., showcases the brilliance of Epwin Window Systems’ latest innovation.

“The arched frames can cause problems, as the drawings coming through, show a square door with a perfect arched frame, when in reality we have to arch part of the door to make it practical, comments Dennis Sumner, managing director. “This can cause issues as the installer is referring to his own interpretation with the customer. The new system instantly gives the finished drawing to scale complete with the door, which they can show the customer and get approval”.

The new website has a contemporary design that showcases the stunning aesthetics of Integral bifolds. A gallery section, which is linked from every page, acts as a source of inspiration and highlights the aspirational lifestyle qualities a bifold door delivers to the consumer.

The new quote system combined with the new Force 8 Door designer makes a

There is a clear focus throughout on engaging the user and delivering more enquiries for Epwin’s Integral customers. The site uses the latest SEO techniques to drive users to the site. There are clear calls to action throughout to encourage visitors to take the next step and a newsletter sign up function helps to drive future marketing campaigns. Integral bifolds have been attracting a great deal of interest in the industry since they were launched. The doors come with many innovative features comprising of specifically engineered robust doublewalled aluminium profiles, double hinge fixings, stainless-steel tracks and brushed rollers providing Integral with the additional rigidity to stand up to years of repeated use. All doors are internally glazed and feature a choice of bevelled or sculptured PVC-U beads to complement the style of a property’s windows. A choice of 28 foil colours and woodgrain finishes adds to the appeal. Carmen Velilla, Brand Manager at Epwin Window Systems, commented: “Integral bifolds deliver exactly what the market has been waiting for. A door that is strong enough to stand up to everyday use but with the aesthetics that sits more comfortably in most people’s homes.” The website looks set to extend the buzz that’s in the industry to homeowners as well. Tel: 0808 178 3370 -





powerful sales tool, as the Force 8 designer is the only one to include arched frames. “We have been perfecting our arched frames for the past 25 years, and pride ourselves on our method of bending, the new quoting system is the final part of the jigsaw”, comments Dennis. “The best way to demonstrate it is to try it out and get a quote from us”. To find out more in regards to Force 8, visit their website here: or take a look at the new Door Designer: READER ENQUIRY NO: 1218/0109

TRIPLE TRACK DOOR SYSTEM AVAILABLE FROM PATIOMASTER SOUTH EAST PatioMaster South East has become one of the first PatioMaster dealerships to offer the new triple Tripletrack door system. Co-owner Simon Spiers of PatioMaster South East explains: “We have witnessed a growing trend from customers wanting wider aperture openings in their homes which, historically, could only be achieved by installing a bifolding door. The new Triple-track door system is a superb alternative to a bifolding door for such large openings and offers the stunning stylish aesthetics that today’s consumer is looking to achieve but at a far more competitive price point.” The new Triple-track door system offers a wider clear opening over a conventional patio door with up to 25% more open space being achieved and can accommodate a maximum aperture wide of

six metres. Triple-track also gives the option of having two or four sliding sashes that stack neatly behind each other when opened, even on smaller frame sizes. The system offers exceptional aesthetics too. When it comes to operation, the Tripletrack door system offers the superb quality and smooth-running attributes that PatioMaster doors are renowned for. The system is simple to install and features such as edge-located rollers mean easy adjustment too. There is a choice of 28 colours and finishes, including grained and flat textures plus dual colour options. There’s a choice of white, gold, brass, chrome, black and silver handle colours. Available in 24 and 28mm glazing options, triple track door configurations exceed all current thermal efficiency requirements.

PatioMaster South East is a family-owned company run by Simon and Suzanne Spiers and it’s been an approved PatioMaster dealer since 2002. Simon says his customers appreciate the quality and ease of fit of the PatioMaster product. He said: “We work very closely with our customers, so we understand how the market is changing and what they need from us to capitalise on latest trends. The Tripletrack door system is already proving to be a popular product for our customers and is a welcome addition to our comprehensive offer.” Tel: 0808 178 3370 READER ENQUIRY NO: 1218/0110

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

SAVE TIME AND MONEY WITH DOORCO’S 4 PANEL PRE APP DOOR DOORCO is pleased to report that its 4 Panel Pre App door slab takes second place in the popularity stakes with fabricators thanks to its flexibility and simplicity. In a time when efficiency has never been more important, the product ticks all the boxes, genuinely saving time, money and wastage, as well as being able to produce around 60% of all traditional door styles, from just one slab.

created during the manufacturing process which makes a substantial impact on their fabrication process. Each door will shave 49 seconds off the CNC machining time and produce significantly less wastage, meaning they save on both labour and skip

Dan Sullivan, DOORCO’s MD explains: “The well thought out design of the 4 Panel Pre App door slab has made it one of the most popular choices amongst our fabricator customers for producing traditional doors. This is simply because it is one of the most versatile products we offer - in fact 60% of all door styles can be made using a 4 Panel Pre App slab. Rather than a woodgrain solid slab, customers opt for the 4 Panel Pre App as it has apertures

hire too, all of which results in genuine financial savings across the board. “As well as pre-cut apertures, the 4 Panel Pre App has a removable rail which makes it even more versatile. Fabricators can easily manufacture five of our most widely produced designs – standard four panel designs such as Penina, Carnoustie and Birkdale, and half lite designs such as Lytham and Lytham Grid – all from just one slab. The 4 Panel Pre App is available with seven colour choices on next day delivery, or coloured in any premium colour, RAL or stain and delivered in five days. “In the world of manufacturing we are all looking to save time and money and the 4 Panel Pre App is aimed at doing just this. In our own state of the art prepping facility, we have we have saved thousands of pounds on waste disposal, which we

have been able to pass on to our prepped door customers. We want to make sure those who fabricate composite doors are aware that they could achieve the same cost savings. “While we are focused on cuts and savings, it is also important to point out that the quality and aesthetics of the finished product have not been diminished. The slab has been rigorously tested so it is PAS24 and Document Q approved. DOORCO is renowned for the quality of our slabs and the 4 Panel Pre App performs exactly the same as any other product in our range, but with even more convenience and genuine savings across the board.” For more information call: 01625 428955 or visit: READER ENQUIRY NO: 1218/0111



A huge regeneration project in Liverpool that features Vista’s signature composite XtremeDoor scooped a triple win at the recent Sunday Times British Homes Awards 2018. Welsh Streets was named Development Transformation of the Year and won the Housing Crisis Solution award. In a very welcome surprise, the development also won what is considered to be the “best in show award” Judges Award for Excellence.

The UK’s favourite composite door manufacturer, Door-Stop International, has expanded its offering with three new designs, providing its customers with even more choice when creating a bespoke front door.

The hat-trick followed hot on the heels of a win at the Insider Liverpool City Region Awards for Best Residential Development, making it a four way win for the major scheme. In 2015 plans were made for the huge regeneration project with awardwinning property specialists Placefirst to refurbish Liverpool’s iconic Victorian Welsh Streets of Toxteth. The Wirral-based Vista’s XtremeDoor is the door of choice for fellow Merseyside firm Warwick Development (North West) and the Eurocell fabricator installed XtremeDoors in a range of colours during the first phase of the redevelopment. The doors have played a part in helping Placefirst completely reimagine the historic Victorian terrace by preserving rich heritage features whilst introducing several modern design interventions. The result has seen a remarkable revival as the properties have been turned in to high-quality homes for working families to rent. The Welsh Streets has breathed new life into more than 300 empty homes in Toxteth and will ensure this important part of the city’s heritage will continue for generations to come. Ian Smith, Vista’s Business Development and Marketing Manager, commented: “We were absolutely thrilled to hear of the award | December 2018

XtremeDoor scoops triple win at Sunday Times British Homes Awards 2018

wins for Welsh Streets as it is a phenomenal development. “As a Merseyside business we were incredibly proud to be able to support such a worthwhile project which has revitalised an iconic area of Liverpool and it was great to see our XtremeDoor play a part in it. “We’d like to say a big congratulations to Warwick, Placefirst and everyone involved in the project – the honours are richly deserved.” And there could be more recognition on the way, as Welsh Streets has been shortlisted in the Best Refurbishment category at the Building Awards 2018 and is a finalist in the best Build for Rent Development category at the Inside Housing Development Awards 2018. Both events take place in November Founded in 1995, Vista specialises in composite and uPVC panels and doors, supplying to fabricators across the UK and Europe. Vista was recently acquired by Eurocell, the UK’s leading manufacturers of uPVC products. The continued success of the XtremeDoor now means Vista produces an astonishing 150 composite doors a day at their factory in the Wirral. For more information call 01516081423 or visit READER ENQUIRY NO: 1218/0112

The new options consist of a long cassette door, with a top-to-bottom window; a curved door, where the windows are placed in a vertical arc; and finally, a design that has one central windowpane as the key feature. Available in a wide range of colours and bespoke detailing, the new doors will allow customers to create completely unique designs. For example, the long cassette door, which is expected to be an extremely popular option, can be glazed in the centre, to the left or to the right. It also comes with six glazing options to choose from, including a design called Matrix, which is

manufactured with a steel pattern running throughout the pane of the glass. What’s more, this door is also available in DoorStop’s Solid Core range. Patrick Dean, Head of Sales and Marketing at Door-Stop International said: “We’re really excited about introducing the new designs to our customers – particularly our curved door, as this has the potential to really bring the “wow factor” to a home. The distinctive design will definitely suit those who aren’t afraid to stand out from the crowd or break with tradition, adding an ultra-modern twist to a property. “The glass is fitted to create a modern, organic shape that is available in eight glass designs and 17 patterns. One major advantage of this design is that it’s available across all of our ranges and is compatible with our standard, including the new Sweet collection, or contemporary hardware suites. “As we pride ourselves on providing excellent customer service, all of the new door designs will come with our threeday delivery guarantee and/or a secure guarantee, which means that if the door is broken into, we will provide a new one free of charge along with a cheque for £1000, to soften the blow.” Door-stop prides itself on providing genuine door-stop doors, which are branded with its mark of quality. There are many benefits to owning and supplying a genuine door-stop door: they are weatherproof, police approved, energy efficient and come with a secure guarantee. For more information please visit READER ENQUIRY NO: 1218/0113




AHEAD OF THE CURVE WITH FORCE 8 SENIOR OFFERS Force 8 has added a new composite door to their two-tone contemporary collection with the addition of the new stunning Geneva design. The seamless double grooved curved design adds a new dimension, and is available in any of the RAL colours. As far as the company is aware, Force 8 is the only composite door manufacturer to offer a dual colour design.

Available in the smooth aluminium look finish, the new door also boasts a three-latch system to help combat any problems with bowing during seasonal temperatures. It also has a unique paint finish specially adapted for Force 8, which helps to thermally protect the door to further enhance its stability. “What is not featured in the specification is the 30 years of knowledge which has gone into the Geneva”, comments Dennis Sumner, managing director. “As a company we are in a unique position, as we still have an installation team locally. Any issues regarding fitting or further remedial work is directed straight back to our manufacturing

department, enabling us to innovate and fine-tune our designs. This gives us a distinct advantage over other manufacturers, as we can fit and test our designs in real life situations”. The ability of Force 8 to spot any potential problems helps them to produce a better product, plus an easier installation process for the market. The Geneva is being added to the Force 8 on-line Door Designer, and will be available in early December. For further information, visit their website: force8. uk or view the company’s Door Designer: www. index.php# READER ENQUIRY NO: 1218/0114

VISTA PROVE VITAL FOR HAMPSHIRE INSTALLER When you’re as passionate about doors as Sure4Doors are then it stands to reason that you will only work with the best manufacturers in the business. Which is why the Tadleybased installer, who carry out quality installations across Hampshire and Berkshire, are delighted with their continuing relationship with the award-winning panel and composite door supplier Vista. A recent job saw them install a stunning Verona front door at a property in Tadley and Sure4Doors Managing Director Darren Haywood said: “Our top selling door is the Verona, it looks great in any colour. With its modern contemporary looks, and top to bottom glass letting in ample light, it is a real head turner and it guarantees your home real ‘kerb appeal’.” Vista’s Verona style XtremeDoor is proving a big hit. Inspired by the European passion for contemporary style and design, the Verona door is a perfect blend of sleek modernity with classical aesthetics.


Ian Smith, Vista’s Business Development and Marketing Manager, commented: “The Verona is a stunning door and perfect for the more contemporary property. “When our new brochure landed on customers desks earlier this year, the Verona was one of the new styles they embraced, and we saw an immediate demand for them. It’s no surprise that it’s Sure4Door’s best seller and we are delighted to hear that they are benefitting from it.” Vista’s XtremeDoor not only provides eyecatching looks but also boasts a high-security five-point locking system for enhanced security and exceptional thermal performance, thanks to its high-density foam-filled composite door slab. With that in mind, it’s easy to see why Sure4Doors are more than happy.


Darren added: “At Sure4Doors our name means everything to us, as installing doors and securing homes is what we do. To find the right supplier to work with we needed a company that could provide high-quality doors without compromise, and Vista ticked all the boxes. “Their range is vast and with endless colour choice and market-leading hardware backed up by fast and attentive after service, we couldn’t ask more from our relationship.” Founded in 1995, Vista specialises in composite and uPVC panels and doors, supplying to fabricators across the UK and Europe. Vista was recently acquired by Eurocell, the UK’s leading manufacturers of uPVC products. The continued success of the XtremeDoor now means Vista produces an astonishing 150 composite doors a day at their factory in the Wirral. For more information call 01516081423 or visit READER ENQUIRY NO: 1218/0115

Leading manufacturer Senior Architectural Systems is bringing a splash of colour to homes across the UK as the company reports an increase in orders for its popular Ali FOLD aluminium doors and Ali VU aluminium windows in a variety of eye-catching powder-coated shades and finishes. The recent launch of Senior’s Signature colour collection has not only made it easier for trade installers to showcase the choice of colours available but has also inspired their residential customers to create a real style statement, with the subtle yet attractive metallic blue hue of Glacial Spark emerging as a clear favourite. Unlike many other system manufacturers, Senior is able to service all its customers’

colour demands at its dedicated in-house powder-coating facility which is one of the largest and most technically advanced in the UK. With no need to outsource any orders, the reliable and high quality service that Senior can offer, along with the associated cost and time savings, is also proving popular with the company’s growing network of trade customers. Commenting, Senior’s sales director James Keeling-Heane said: “Aluminium windows and doors make an attractive alternative to uPVC and the use of colour can add further interest. We are thrilled that our Signature colour collection has captured the imaginations of both trade installers and domestic customers alike and that we are able to meet the rise in demands so successfully thanks to the recent investments we have made to both our inhouse manufacturing and powder-coating facilities.” Senior’s Signature collection is an exclusive sales tool for its trade network of installers which has been designed to make it easier for domestic customers to choose from a selection of the most popular and on- trend colour shades and powder-coated paint finishes. The Signature collection features an inspiring palette of 14 different colour options from classic neutral tones to more vibrant shades, all of which can be created at Senior’s in-house powder coating facility. To request a copy of the Signature swatch book and for information on how to open an account, please contact your regional technical sales manager. More information on Senior’s Ali range of doors and windows is also available at www.seniorarchitectural. or by searching for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 1218/0116

December 2018 |

Defining the View

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WINDOWS AZTEC WINDOWS UPGRADES CUSTOMERS USING TIMBERWELD® TECHNOLOGY Coventry based PVC-U fabricator, Aztec Windows, is delighted with Timberweld®. Timberweld is a patented method of welding perfect corners to create an authentic timber-look butt-joint effect on both sides of the window. For many years there was virtually only one way to make PVC-U frames, and that was with 45º angle corner-weld and groove. However, as the popularity of a traditional timber look has grown – particularly with flush sash windows – the question is how can fabricators provide it cost effectively? Michael Hagan, Director of Aztec Windows, comments: “When customers see the alternative to standard windows, they immediately want to upgrade. The timber look was previously used mainly for the heritage market but is now becoming traditional mainstream and much more popular in the general market. “We have been offering flush casements with Timberweld but have also ordered the machinery to produce composite door outerframes and lipped casements as well as a few more products which we’re now launching, giving us the largest range of timber alternative products available. Production has now become second nature to our staff and Timberweld has provided great service throughout,” Michael adds. Alan Burgess, Timberweld MD and pioneer of the innovative technology, explains: “Timberweld creates the appearance of a traditional timber window with a vertical line rather than a 45º angle. This produces an authentic look to the window, both inside and outside, which homeowners love! “As Michael highlights, the timber look has become increasingly popular, and with the right machinery makes producing the frames at scale very cost effective,” Alan concludes. To find out how you can start using Timberweld call 01376 510 410 or email and follow @Timberweld.

Timberweld – Aztec Windows READER ENQUIRY NO: 1218/0118


The UK’s Leading Glass & Glazing Newspaper


UNIVERSAL TRADE FRAMES ADD SPECTUS FLUSH CASEMENT WINDOW TO ITS PORTFOLIO Shropshire-based trade fabricator Universal Trade Frames has just added the Spectus Flush Casement Window to its portfolio. Managing Director Brian Kruger said: “Like all Spectus products, the Flush Casement Window is a best-in-class product that delivers excellence at every level and we are delighted to be adding it to our range.” The Spectus Flush Casement Window mimics the appearance of a traditional nineteenth century casement window, making it perfect for heritage and conservation zone properties as well as new builds. Its authentic appearance is achieved with a bevelled exterior with a bevelled or sculptured option for the interior. The sashes and deep bottom rail are mechanically jointed and authentic hardware completes the authentic look. Despite the traditional appearance, the window

has all the hallmarks of an impressive modern window: exceptional security and U values as low as 1.4W/m2K. The window is available in all 28 Spectrum colours. Brian commented: “We are committed to delivering the products our customers need. In the Flush Casement Window we have a window that offers a wealth of opportunities in a growing market sector.” Universal Trade Frames is a family-owned company that was founded in 1996. The business prides itself on the quality products and service it supplies and believes in adding value to its customers’ businesses. The Flush Casement Window will be part of an impressive portfolio that also includes the Spectus Elite 70 system, Spectus Elite 70 Framed SolidorTM composite doors, the Spectus Vertical Slider, triple glazed options, Residence 9 windows, Patio

Doors, Conservatories, Ultraframe Conservatory roofs, Aluminium Windows, Aluminium Bifolding doors, Canopies and Kestral Roofline and Cladding. All products are fabricated in Universal Trade Frames state of the art manufacturing facility in Shrewsbury. Universal Trade Frames has developed a reputation for its ability to stay ahead of industry trends. The addition of the Spectus Flush Casement Window to its portfolio is a perfect demonstration of this commitment. Tel: 01743 442244 READER ENQUIRY NO: 1218/0119

Using System10 and Rustique profile from VEKA Group, Aztec already offers the mechanically jointed FlushSash within its Prestige Collection®. Now, in its 31st year, the company is set to offer this finish option on standard casements, doors and more. Director Michael Hagan explains: “We’re always keen to move with the market and ensure that we can provide whatever it is that our customers are looking for. “We were proud to be the first Halo customer to fabricate the mechanically jointed FlushSash, and we’ve found that the majority of our customers love the ‘square corners’ on that system (which replicate the look of a traditional timber joint) but a flush casement doesn’t always suit the specification of their project.

GROSVENOR PROVIDES COMPLETE RECYCLED SOLUTION FOR MACCLESFIELD HA Long-standing VEKA fabricator Grosvenor Windows has removed, recycled and replaced 160 windows for a respected Macclesfield housing association. Working with VEKA and VEKA Recycling, Grosvenor was not only able to recycle the old frames, but also install high quality recycled VEKA systems into Arcon’s Fir Court development.

Long-standing Halo fabricator Aztec Windows (Coventry) Ltd has invested in new machinery to meet greater customer demand for mechanically jointed frames.

disturbance for residents, as well as having championed the benefits of VEKA’s closedloop recycling system.

Grosvenor Windows’ Dominic Mills explained: “We’ve worked with Arcon Housing Association a number of times before. They know the quality of our work is top notch – both fabrication and installation - and that the systems we provide meet all the relevant specification requirements. For this project, we used VEKA’s Infinity recycled system which the client was very impressed with. It has a core of up to 80% recycled PVC-U and then just a skin of virgin polymer to ensure it looks exactly like new. This means it has all the same benefits as brand ‘new’ frames when it comes to style, weather performance, security, energy efficiency etc – but it also ticks a very important box for sustainability.

Arcon’s Building Surveyor David Hutchinson said: “The windows that have been fitted are VEKA systems which are excellent quality and provide our tenants with aesthetically pleasing windows and warmer more efficient homes from an energy point of view. We have worked with Grosvenor and specified VEKA many times before as the products are all first class and fully guaranteed. Their installation team was also second to none which meant that there was minimum disruption to tenants during the refit. This was underlined by a very high tentants’ satisfaction survey result of 96%.”

“Here at Grosvenor, our reputation is incredibly important to us and we’re pleased to have completed another project in time and on budget for Arcon, with minimal

Tel: 01282 716611 -

Find out more about the recycling process at and more about the Infinity system at


“That’s why we’ve invested in new tooling and machinery to offer mechanical jointing on more of our products, expanding the Prestige Collection® moving forward. “The fabrication process in the factory is slightly more labour intensive, but we’re willing to make the investment in time and technology to ensure our customers get the perfect products for their requirements.” VEKA Group Sales Director Neil Evans said: “Aztec is a great example of a Halo customer that really makes the most of the systems we provide. After 30 years of success, the company shows no sign of slowing down. Much like VEKA Group, the team continue to adapt to market demand, providing products with a finish that meets the needs of today’s discerning consumers. I think that extending its sales portfolio with even more products that combine traditional aesthetics with modern performance will stand Aztec in very good stead.” Tel: 01282 716611 - READER ENQUIRY NO: 1218/0121

December 2018 |

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Standard fabricators assemble products. At Bison we do things differently. We take the best products the systems houses have to offer, and we make them better. We develop. We enhance. We improve. The result is the Genesis Collection - a stunning collection of PAS24-compliant mechanically-jointed and Graf-welded windows and doors, manufactured with one thing in mind - to help you sell the difference.

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The UK’s Leading Glass & Glazing Newspaper


– THE HENNINGER TURM IN FRANKFURT WICONA has met the highest performance standards with façades and window systems on the new Henninger Turm, enabling an impressive renaissance of the striking image of the innovative former industrial building in the memory of the City of Frankfurt am Main. The Henninger Turm was one of the landmarks of the City of Frankfurt am Main for over 50 years. For a long time the tallest building in the city at just under 120 metres, a grain silo with a revolving restaurant in what was known as the "barrel", the Henninger Turm was a popular destination for at least two genera- tions for residents of the Rhein-Main region, who felt a close link to this building. Since the early summer of 2017, this landmark has returned to the skyline of the Main metropolis in the form of an ultramodern high-rise residential building. Its appearance is immediately reminiscent of the striking, innovative industrial building of the 1960s, but at the same time is completely new. Architects Meixner Schlüter Wendt have created a cubic tower with an off-centre cylindrical projecting top ("barrel") which rises from a six-storey base. The tower of the overall 140 metrehigh building contains around 210 luxury apartments. The "barrel" on top of the distinctive complex holds a restaurant, a large viewing plat- form and four lofts each of 350 square metres. The silhouette has been filled with "varied living landscapes", according to the architects in a 2014 inter- view. They explained: "For this solitaire with the city landscape at its feet we wanted to create complex loggias and terrace areas which make the experience of this special exposed way of living really tangi- ble. It goes without saying that this premium high-rise residential building has attractive common areas such as a beautiful entrance hall with a pleasant atmosphere and a concierge service. What is more, the directly adjoining base construction provides residents with additional services in the form of retail trade, restaurants and fitness facilities.

HIGHEST PERFORMANCE STANDARDS A structure like the Henninger Turm presents a challenge, and not just for the architects. The suppliers and fabricators also need extensive know-how because almost all the windows, balcony doors, loggias and the unitised façade construction on the


"barrel" are special solutions developed by WICONA. The important components of the skin of the new Henninger Turm are made from glass-aluminium units from WICONA. The façade construction company App (Leutkirch) manufactured the polygonal unitised façade using a special design with motorised parallel outward opening sashes including curved glass in the "barrel" at the top of the tower. This special solution is based on the WICTEC EL 60 system with fully pre-fabricated façade units. The residential tower appears to be layered in levels over two floors. Log- gias, terraces and floor-to-ceiling glazing allow the occupants to enjoy their prime location with the sky above and the city at their feet. The WICTEC EL 60 system is the slim version of a unitised façade construction with particularly reduced sight lines of only 60 mm inside and out. The highly elegant look with their "picture frame effect" is achieved thanks to the surfacemounted external mitred glazing beads. The system achieves an excel- lent Ucw value of up to 0.9 W/(m²K) thanks to the high performance thermally insulated aluminium com- posite profiles, thus meeting the ≤ 1.0 W/(m²K) required for the Henninger Turm. Top quality was en- sured by pre-fabrication of the façade units in the fabricator's workshops free from the effects of weather. The units could be attached on-site to the facade quickly and precisely. Construction projects in major cities such as Frankfurt are characterised by a lack of space and meticulous timing of the logistics around the building. In these circumstances all those involved benefit particularly from the reliability of design and execution, precise scheduling and economic efficiency of the WICONA façade system.

SAFETY HAS TOP PRIORITY A building like the Henninger Turm with its highly sectionalised design due to the loggias and terraces places particularly high demands on all safety parameters and requires some special technical features to ensure safe and comfortable living conditions whatever the weather. In terms of the window façade system this means being able to prove high performance when it comes to air permeability, watertight- ness and behaviour under wind load. Structural aspects such as thermal insulation in summer and winter also required particular attention. Last but not least there were increased requirements for sound insulation, both between the individual housing units and to all the public areas. Solutions had to be found for tasks such as safety barrier glazing, but also pinch protection for the motorised opening sashes. The asement doors between the living spaces, loggias and terraces or balconies function as locks. A door can only be opened when the other one is closed.

PROFILE 22’S OPTIMA HELPS HOUSING ASSOCIATION DELIVER COMMUNITY REGENERATION PROJECT Casement doors onto the terraces or balconies open outwards. A high level of watertightness had to be ensured despite slimline threshold profiles. The apartment tower features two-part motorised punched windows with parallel outward opening sashes – a special design with fixed sidelight inspired by the WICLINE 90SG system. The safety requirements pro- vide for a pinch protection from outside via an integrated pressure-sensitive edge and from inside via a presence detector. In the WICLINE 90SG system, parallel outward opening sashes form an elegant addition to the façade system in the all-glass look. They are integrated flush with the structure. Large window formats offer scope to designers. With motorised outward opening, there is no disturbance inside from window sashes. For optimum thermal insulation, the parallel outward opening sashes are available with double or triple glazing. The residential tower features thermal insulation and insulating glazing plus interior shading con- trolled via screens as part of the overall concept for thermal insulation in summer.

HIGH ENERGY EFFICIENCY ALSO FOR WINDOWS AND DOORS The climate management in the Henninger Turm is based on geothermal energy and very efficient heat recovery via the ventilation system. It ensures a constant temperature alongside a hygienic and draftminimising air exchange. Every room is fitted with adjustable surface heating via a cooling and heating ceiling. There is also the separate option to use individual windows for ventilation whenever the weather conditions are favourable. The façade areas separating the conservatories from living spaces comprise units of the WICLINE 75 evo WICONA window system with WICSTYLE 75 evo system doors, both top-quality products as re- gards thermal insulation and structural characteristics. The base construction makes use of façade units from the WICTEC 60 system. READER ENQUIRY NO: 1218/0123

Profile 22’s Optima windows were chosen for the construction of 18 houses, 38 flats and two retail units as part of a regeneration scheme in Maidstone, Kent. Housing association Golding Homes has invested £50m in a three phase regeneration project to transform and improve the former Park Wood estate in Maidstone. The scheme involved providing over 200 new homes, mainly family houses, as well as new community facilities including new shops, and a much wider package of investment to improve the local area. Education, housing and healthcare contractor Rydon secured the £9.3m contract to deliver the third and final phase of the project, which involved building 18 houses, 38 flats and two retail units. When it came to the windows and doors on the project, Rydon turned to longstanding supplier Feature Architectural Fabrications, based in Eastbourne, East Sussex. Feature Architectural Fabrications has only been a Profile 22 installer for around two years and Procurement Manager Paul Delaney attributes his company’s success in winning the Wallis Fields contract to the system. “Rydon specified PVC-U windows and doors and Optima from Profile 22 delivered the technical and aesthetic requirements needed.” Optima from Profile 22 is rapidly becoming the most widely specified commercial system thanks to its compelling list of benefits that help specifiers meet even the most demanding of requirements. The system delivers optimal thermal performance, achieving a 1.2 W/m2K U-value as standard, with U-values as low as 0.8 W/m2K possible. It is PAS24 compliant as standard with Secured by Design options available as well. In its aesthetics and versatility, it sits comfortably in any architectural style. Feature worked closely with fabricator Framexpress and Profile 22 at every stage of the project. Profile 22’s specification team supported Feature with the technical information Rydon required, including U value calculations. The Framexpress team liaised closely with Feature and Profile 22 to deliver products on schedule and ensure deadlines were met. The Optima windows sit perfectly in the overall design and Paul is delighted with the results. Tel: 01952 290910 - READER ENQUIRY NO: 1218/0124

December 2018 |

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A £4.6 million project by Liverpool Mutual Homes (LMH) delivered family homes for affordable rent on a neglected brownfield site and featured Optima Windows from Profile 22 as part of a series of measures to maximise energy efficiency. Leighton Dene in Fazakerley, Liverpool, was once the site of a run-down nursing home and had lain vacant for a number of years. Liverpool City Council released the site to the Liverpool Housing Partnership, an innovative housing consortium model that sees receipts from land sales to Redrow Homes ring-fenced and reinvested into affordable housing. The housing scheme in

this case comprised 17 two-bedroom and 5 three-bedroom houses, as well as 9 one-bed and 3 two-bed apartments. It was designed by architects Bowker Sadler and delivered in partnership with main contractor Willmott Dixon. Profile 22 Approved Window Contractor Total Glass supplied Rochdale’s New Look Windows a Category A preferred supplier with Willmot Dixon and was awarded the contract to install the windows in the development. The company is a highly experienced commercial installer and Director Walter Lopacki said: “We carry out commercial contracts of varying sizes nationwide. We are the preferred choice of many contractors, including Willmott Dixon, because of our reputation for excellent service, high standards of workmanship and value for money.” Profile 22’s Optima is rapidly becoming the commercial system of choice and Optima casement windows were specified for this project. The award winning windows deliver easy-to-maintain aesthetics, but, more importantly for this project, exceptional security and low U values. Both New Look and Total Glass’s experience meant they were familiar with the challenges and opportunities of working on complex, multi-phase projects such as this one. Careful planning and meticulous attention to detail at every stage meant the fabrication and installation of the windows went smoothly from start to finish. Tel: 01952 290910 - READER ENQUIRY NO: 1218/0126

1,000,000 This is the sales milestone reached earlier this year of the innovative and game changing trickle ventilator the Link Vent, launched by Glazpart in just 2016. Up to 1,000,000 windows have been fitted with the Link vents across the country. Reducing call backs, minimising negative feedback and maximising potential margins. Homeowners love the smaller size and greater performance delivered by the product as it is less drafty when closed and there are fewer gaps to create those little whistles combined with complete control of the closure plate to allow just the right level of fresh air. Adopted by fabricators, distributors and installers alike the vents, which are the size of a traditional 2000 vent, with the performance of a typical 4000 vent are leading the market now with more than 1,000,000 windows fitted with the Link vent. Fabricators have benefitted from the reduction in stock whilst speeding routing in production and you only need one vent type and rout size to meet the minimum regulatory requirements of Approved Document F. Smaller windows can now also comply due to the smaller 235mm vent size, how many small downstairs toilets pantry and utility room windows have been fitted with a 2000 vent which does not comply to the minimum requirements! Installers have benefited from the much faster installation using the standard fitting clips but still with the ability to screw the vents on and there is no frustration from

broken or lost end caps on the job as there aren’t any to be lost! Astute installers are also taking the opportunity to add value to the job with the premium colour finishes that match the increasing number of coloured profiles. Why sell a vent for £10 when you could get £20 per vent! Homeowner and tenants’ feedback has also been very positive in that they love the opening action of the internal vent and disappears almost into the fabric of the frame or sash when closed. Plus, that it is available in 36 colours including the market leading wood grain finishes. According to Dean Bradley – Sales and Marketing Manager: “The Link vent has been a roaring success as it addresses many of the concerns expressed by the fenestration market and house holders alike. House hold air quality improves as the product is used in the home due to a product designed with a very low air leakage and is available in a wide-ranging colour palette making it less obtrusive.” READER ENQUIRY NO: 1218/0127

CENTRAL LAUNCHES HERITAGE FLUSH CASEMENT Offering stunning aesthetics and outstanding performance, it’s no wonder that Midlands based PVC-U fabricator, CentralRPL has added the Optima Heritage Flush Casement to its product portfolio. Available on standard turnaround of just 5 days, the Heritage Flush Casement is a perfect alternative to traditional timber windows and takes CentralRPL another step closer to being a true one-stop-shop for installers across the UK. “When looking to renovate a more traditional property, it’s not easy to find a PVC-U product that truly mimics the appearance of traditional wooden sash windows and often means our installer customers will steer away from these types of projects,” says Martyn Elwell, CentralRPL’s Sales Director. “The Heritage Flush Casement is set to change that. By studying the appearance of a traditional window frame and its proportions and sightlines, Optima has designed the system


to replicate them perfectly. We offer the Heritage Flush Casement with standard welded corners, with seamless, almost invisible, welds and also a fully mechanical version that provide the clean, modern look you get from engineered timber. We also offer triple seals for enhanced efficiency. “We can now supply our customers with a PVC-U product that not only offers a like-for-like replacement that will maintain the character of a traditional property, but also provides the homeowner with all the benefits associated with PVC-U. Suffer no more the draughts or painted shut windows that many homeowners live with unnecessarily, and no secondary glazing required! “The market for the Heritage Flush Casement doesn’t stop there. In modern buildings, the system takes on a very contemporary edge, especially when coloured in grey and furnished with

modern hardware. In fact, the window looks great in any property from a modern town house to a traditional cottage. Adding to this, the Central Inspired colour range, which offers the option of pretty much any colour the customer requires, on a short lead time compliments the Heritage Sash perfectly and gives our customers the competitive edge to win even more projects, on even more property styles. “The Heritage Flush Casement was one of the main drivers for making a full a system move to Optima last year. While we’ve been offering the range for some time now, we wanted to get the basics right before adding the more sophisticated products into the manufacturing mix. “Service is everything to CentralRPL and there was no way we could jeopardise this by jumping in head first manufacturing the entire suite of products. We are delighted that we are now ready to deliver this much anticipated product as part of our standard

window range. Everything we do at CentralRPL is focused on becoming a true one-stop-shop for our installer customers and the Heritage Flush Casement takes us another step closer to achieving this. “We’ll be showcasing the Heritage Flush Casement at FIT 2019, but if you don’t want to wait for then to get more information, call Martyn or Gemma today on 0121 500 0505.” For more information on the full range of PVC-U window and door products and the service you can expect from CentralRPL, visit: READER ENQUIRY NO: 1218/0128

December 2018 |


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City Concepts Ltd is now pursuing operational excellence gaining competitive advantage in the industry over its competitors. The company optimized its business processes after purchasing an elumatec SBZ 122/71 and DG79 double mitre saw.

ensuring nothing leaves our manufacturing facility without going through a rigorous quality control check.” This has driven City Concepts Ltd’s investment in the elumatec machinery package. The cutting-edge CNC centre SBZ 122/71 has been designed for complex milling, routing and drilling, and the double mitre saw DG79 features pivoting range adjustment of the saw heads from 0° to 45° to the left and right, making external and internal dimension cuts possible. The cutting bed can handle profiles of up to 6 meters. City Concepts is a vibrant commercial fit-out contractor. The company specialises in glazing systems, timber door sets, tea points and copy point joinery, and contractors’ design among other areas, but it is predominantly a glazed and drywall partitioning contractor delivering work in commercial office space within London.

By focusing on faster and more efficient ways of satisfying its customers’ needs, City Concepts has been able to position itself as one of the industry’s leading suppliers.

“One of the best things about having our own glazing system is the amount of control we have over our quality and delivery”, Paul Dackombe said. “We stock three colours of profiles as standard (black, white and grey) which means we can accommodate our clients if they need a quick turnaround.”

The company holds a vast and diverse experience combined with utilising cutting edge technology and this is one of the main reason City Concepts chose elumatec machines along with the software eluCad.

City Concepts Managing Director Paul Dackombe

Director Paul Dackombe and business partner Jamie Greig decided to move into manufacturing at the beginning of the year to exceed clients’ expectations in every project. The purchase of the state of art CNC machine and the computer controlled double mitre saw have given them total control over the quality process, guaranteeing customers product excellence.

“One of the best things about having our own glazing system is the amount of control we have over our quality and delivery”, Paul Dackombe said. “We stock three colours of profiles as standard (black, white and grey) which means we can accommodate our clients if they need a quick turnaround.” “Thanks to elumatec, we now fully control the quality process from start to finish,

“Here at City Concepts, we are obsessed about perfection and customer satisfaction - Paul said - elumatec simply enables us to do more and to deliver high performing products for our clients.” “Our glazing system is now fully fabricated and quality checked in our West Sussex factory thanks to our new CNC SBZ 122/71, which allows us to carry out all of our milling in-house.” “This adds a massive feather to our cap. It gives us total ownership over the quality of our manufacturing, as well as ensuring greater controls of lead times, giving us a massive advantage over our competitors.” Paul commented. “We are always looking at ways to improve how we service for our clients, whether that be through the use of technology or going back to basics. We are proud to say we are the best in the market, and we strive for our success and the success of our customers.”

“Our glazing system is now fully fabricated and quality checked in our West Sussex factory thanks to our new CNC SBZ 122/71, which allows us to carry out all of our milling in-house.” READER ENQUIRY NO: 1218/0130


December 2018 |


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TIME FOR AN UPGRADE? Now you can part exchange your old machinery for new with elumatec Chances are you’ve probably part exchanged an old car for new at some point over the past few years, but did you know you can do the same with your old elumatec equipment? elumatec offer a part exchange service, meaning you can replace that faithful old CNC or ‘vintage’ saw with the latest innovation in fenestration equipment, and you can pay off your new machine in manageable monthly instalments thanks to our competitive finance packages – including 0% APR.

What we offer:

Automation is better Operations are faster Technology is smarter Total network solution Market leading software Barcode system available

Contact the elumatec sales team to find out more 01908 580810 | | December 2018






MAINTENANCE 1218/0131 65


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HAFFNER MURAT’S HERITAGE MACHINERY PACKAGE GIVES CENTRAL RPL THE EDGE Leading West Midlands fabricator Central RPL has recently invested in a heritage machinery package from Haffner Murat. Gary Morton, Managing Director of Central RPL said: “The heritage market is one of the biggest growth areas at the moment. Haffner Murat’s heritage machinery package allows us to help our customers tap into this demand as well as deliver the quality we’re renowned for.” The heritage machinery package includes a specialist milling station that mills two joints in one operation. The 45 degree and 90 degree milling and sawblade cutting is carried out in one pass for the butt joint finish of the outer face. The plc-controlled milling station has three servo motors to ensure greater accuracy of the final position. Overall, the fast operation ensures Central RPL can achieve increased output and greater efficiency on the shop floor. The package also includes a KC258/HL Two Head Corner Welder that recreates the traditional mechanical butt joint on the welded corner and creates an internal weld that enhances the overall appearance

of flush sash windows. Amongst many other features designed to improve quality and efficiency there are dedicated contour blocks to ensure accurate welding and a dedicated setting plate for butt joint location. As well as having the machinery Central RPL needed, Haffner Murat also offered an invaluable level of expertise. Gary comments: “I knew from reading the industry press that Dave Thomas at Haffner knows what he’s talking about. After a conversation with Dave about our requirements it was clear he understood what we wanted to achieve and the equipment we needed.” Central RPL now fabricates their flush casement windows using the new equipment. Gary says: “Our flush casement windows mimic the traditional appearance of period windows, whilst offering superb energy efficiency. They offer the perfect solution for planners in areas protected by conservation orders. The simple lines and proportions also mean they have masses of potential in more modern buildings too. All this whilst retaining the integrity of a welded product”. Central RPL is a company renowned for its comprehensive product portfolio that is backed by an industry-leading customer support service. By investing in the heritage machinery package from Haffner Murat it is ensuring its customers can tap into the demand for feature-rich products safe in the knowledge they’re partnering with one of the most reliable companies in the business. Tel: 01785 222421 READER ENQUIRY NO: 1218/0132

NEW USER FRIENDLY EMMEGI WEBSITE The brand new Emmegi website has been designed to make it easier than ever for machinery buyers to access information about any of the machines in the company’s range. Simple to navigate and with more product videos and more downloadable product information than ever before, it contains a vast library of content which users can search by category, product name, or application type. There are videos showing everything from the Phantomatic M3 to the Quadra L2 in action, and options ranging from product catalogues to individual datasheets. The website ( includes an interactive timeline showing how Emmegi has grown from when it was established in Modena way back in 1970 and including the founding of Emmegi (UK) in 2010. The new website has been launched to coincide with the acquisition of digital specialists Imecon Engineering by Emmegi’s holding company Cifin and the change of branding from Cifin to Voilap Holding. Each of the nine brands within the Voilap Holding group, which includes Emmegi, Elumatec, Keraglass and Tekna, now has its own dedicated website.

We wish you a Merry Christmas and a Happy New Year!

From all of the tea m at Glass News Planning for next year’s marketing? Don’t miss our January features: Aluminium Focus Installer Network In Profile Roof Expert Profile Bending Marketing Expert FIT Show Preview Email your press releases, editorial and advertising requirements: READER ENQUIRY NO: 1218/0133

TSA ALUMINIUM STEPS UP OUTPUT AND QUALITY WITH KOMBIMATEC With business increasing nationwide for trade supplier Teesside Architectural Aluminium, better known as TSA Aluminium, owner Paul McPherson decided to take the route of installing automated CNC production machinery to increase output but also to ensure high quality and precision in its aluminium window frames, entrances and curtain walling. Paul embarked upon an exercise to evaluate the needs of the business, which since its inception 11 years ago had built a large portfolio of customers for its residential windows, secondary glazing, sliding and bi-folding doors,


as well as shopfronts, curtain walling and entrances for commercial contractors. With a burgeoning order book Paul eventually chose Kombimatec, after inviting several machinery brands in to evaluate the company’s needs and provide proposals. Kombimatec’s solution included its AMC308 Automatic CNC Machining Centre developed for both aluminium and PVC-U profiles. The machine automatically performs all drilling, routing, slotting, tapping and milling functions via its sophisticated control system and intuitive touch screen interface and includes 4

adjustable pneumatic clamps, electronic variable speed control and an automatic tool change cabinet as part of its specification. The AMC308 is fed by the Kombimatec DGS450/500 Electronic Double Mitre Saw, which is ideally matched to the throughput of the CNC. The version supplied to TSA Aluminium includes utilising 500mm diameter TCT saw blades, a 4000 mm cutting length, adjustable angles 90-45-22.5 degrees and automatically tilting saw heads. Crucially however, whilst Paul remains impressed with the Kombimatec machinery it was the approach and attitude of Kombimatec’s director, David Parsons and his team, that both secured the deal initially and led to its error-free commissioning: “This investment represented an important step for TSA Aluminium,” said Paul. “We had to embark on a fast learning curve to choose the right equipment to take us into the future and we had to install it whilst creating minimal disruption to on-going production.

“David not only showed an impressive knowledge of frame production, he also assimilated our needs quickly and presented some sound proposals to us that have proved highly effective in fulfilling our goals. He worked with us throughout the process, showing a commitment that was lacking in many of the others that came to see us.” Since 1984 Kombimatec has delivered more than 20,000 machines for working PVC-U and aluminium profiles worldwide. Designed and manufactured to the highest standards, the machines are easy to use, simple to maintain and with CAD experts on hand to assist with factory planning the company’s technical expertise has built over 30 years of serving the industry. For more information visit: READER ENQUIRY NO: 1218/0134

December 2018 |


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CLEAR THINKING SOFTWARE Epwin Glass, based in Northampton, can make 25,000 high quality sealed units per week and distribute these all over the country from their 80,000 sq.ft factory. They have recently consolidated their manufacturing into a single site, and also implemented the Clear Thinking Glass Office software for order processing and production. Sam Croft - Operations manager - says, “When I joined the firm in 2016 the business was manufacturing at two separate sites, using an old and inflexible German software system and we were having to change how we did things to suit it, rather than the other way around. We weren’t delivering complete orders as often as we should do and we knew we had to improve things. The Clear Thinking - Glass Office system has been far more flexible than software I’ve used before, and the Clear Thinking team have listened to what we want and made changes to help our productivity and efficiency - this has helped us significantly on our journey to get our OTIF (On Time In Full) to 100%.” Now much of our work comes in from both household name external customers and Epwin group companies via EDI and is seamlessly scheduled and batched for

production. The Clear Thinking batching system has been modified for our situation and our particular production parameters, ensuring a smooth flow of work through the factory. Orders are made in delivery route sequence as much as possible, which helps hugely with loading stillages and ensuring that we get all of the goods to the customer together on one delivery. The barcoding helps us to check that we have everything ready to go at several stages through production. Inevitably, when making a product like a sealed unit, things get broken during the process, but with barcoding around the factory, any breakages are immediately notified to the system, and are then remade in a timely manner, so that they catch up with the rest of the order before it leaves the building. We understand the disproportionate impact of one missing sealed unit from an order has on any of our customers, so for us OTIF is a key indicator of success. The innovative way the software sequences work through the factory whilst getting extremely efficient cutting patterns from the glass has reduced off-cut handling, which in turn takes pressure off the glass cutters and increases throughput in the factory, and also as a side effect of the glass saving, we have less time consuming and potentially

dangerous handling of large off-cuts each day. In a busy and efficient factory this is crucial, as we don’t want to have to slow down or pause production to handle large off-cuts of glass several times a day. We now endeavour to communicate electronically with our customers and most of these functions are automated (we email delivery schedules for the next day, invoices, acknowledgements, etc) wherever possible, and as well as providing a better and more efficient service to our customers, this keeps costs down, so everybody wins.” Malcolm Searle of Clear Thinking says, “We put a lot of effort into designing software that will help take an order from initial enquiry, through sales, production, delivery and warranty, as efficiently as possible and it’s gratifying to see Glass Office being used fully. It’s also interesting to note that we end up with a better product after going through the implementation process, as we invariably learn something that we then add to our software along the way. Helping

Epwin Glass achieve their aims has been very satisfying, but we never forget that at the end of the day, software is like any other business tool, it must be used in the right way, and there still needs to be an enthusiastic, dedicated and professional team of people running the business to succeed.” Sam concludes, “My team and I have worked with a variety of different software packages over the years and I have to say that Clear Thinking has been the easiest and most flexible to use and has given us the greatest visibility of what’s happening in production. We’ve automated many functions that were previously manual, this has saved us time and money and helped us give a better service to our customers. We’re now wasting less glass, making more units with less people and delivering everything on time in full, so we’re very happy with the system.” READER ENQUIRY NO: 1218/0135

1218/0136 | December 2018



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Owners of Jade Engineering Sean Mackey and Adam Jones

It’s easy to forget the all important engineering and tooling that goes into fabricating frames for windows and doors. We’re all well aware of the cutting centres and welders and manufacturing lines of every kind, however, it’s easy to forget the tooling that is the essential part of these processes. A visit to Jade Engineering at Exhall, near Coventry, gives Glass News’ Editor, Chris Champion, a clearer understanding of how important this company is to our industry. Chris talks with owners Sean Mackey and Adam Jones about their company and their new Mechweld welded ‘mechanical’ joint system.

The Bayton Road Industrial Estate looks like engineering heaven and almost takes you back to the days when the UK was all about light and heavy engineering… Sean Mackey: There are many companies on this estate that are involved in the automotive and aerospace industries making components to extremely close tolerances. It is very much a centre for engineering and there are not that many


The four end millers that are part of the Mechweld package

my own background is as an accountant, whereas Adam has been in engineering and research for many years. Between us we have a lot of industry knowledge dating back into the ‘80s.

Can you explain the relationship between J Tools and Jade Engineering? Weren’t they competitors in tooling for the fenestration industry?

A perfect fit!

left in this country. In comparison to many of those companies, what we do is comparatively simple.

Sean Mackey: Jade Engineering actually dates back to 1979 with J Tools being founded in 1989. And yes, they were the two tooling companies for our industry, competing with one another. Adam Jones and I bought J Tools in a management buyout in 2008 and then acquired Jade Engineering in 2014.

To be honest, neither of you look old enough to have had a background in the heydays of engineering. Sean Mackey: Although Jade Engineering has been involved with precision tooling for systems companies for over 30 years,

Milled and ready for welding

Blocks for varying profile systems ready for finishing to a fabricator’s order

Blocks ready for machining

Effectively, you became the sole supplier to the industry? Sean Mackey: Between the two companies, they were supplying the tooling to the systems houses and their fabricators. The merging of J Tools and Jade simply made it more efficient and I don’t believe it changed the dynamic for the systems houses at all. Fabricators change their suppliers and for that to happen efficiently, the correct tooling has to be provided to the fabricator for the new profile. It is our job to provide that transfer in the most efficient way and we maintain records of machinery owned by fabricators and are often in a position to know pretty much what is required

December 2018 |

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immediately a request for tooling is made. We even keep blanks of many of the tools so that adjustments for a specific profile can be added very quickly. We’re a service company: a service company that makes things. It’s really a case of working together – the tooling company, the system house and the fabricator. And both the system house and the fabricator need and want things to happen quickly.

Just how quickly can this be done? Sean Mackey: It’s not unknown for tooling to be sent out to a fabricator in 24 hours.

The two head welder is part of the Mechweld package

Do you also make machinery? Sean Mackey: We make a variety of machinery from bead saws and milling machines of all kinds to corner cleaners, transom and reverse butt cleaners. Also upcut saws, routers and a variety of testers. There’s also Kombimatec….

Yes, I was going to ask about Kombimatec. You purchased SALtech Machinery and Edgwick Sheet Metals but also acquired a 50% share in Kombimatec in 2017… Sean Mackey: Acquiring companies that can complement the Jade business makes sense and, in business, if an opportunity presents itself and the finances add up, it is all part of growing a business. The machinery comes into its own especially with the launching of our Mechweld product.

And how did Mechweld come about? Sean Mackey: As we said before, we work very closely with our customers and often ideas and solutions come out of conversations between us. It is clear that mechanical jointing, giving the appearance of a traditional timber joint, has become more and more popular. However, jointing of the top and bottom rails mechanically raises issues for production because it is labour intensive and can provide bottlenecks on a production line. Adam should really explain about Mechweld as it has been his project over the past couple of years…

End milling ahead of welding the Mechweld frame

Showing the detail in the end milling that provides the perfect joint

What does the kit consist of? Presumably it is all about milling for both traditional timberlike joints and the mitred ones, too? Adam Jones: That is absolutely right. We supply four milling machines, two for the sash and two for the frame joints. Then there is a two headed welder that is part of the package. The packages are available for under £40K giving the ability to make fully welded ‘mechanical’ joints without the issue of glues and fixing and the expensive consumables.

The completed weld

Adam Jones: Mechweld allows PVCu fabricators to produce welded ‘mechanical’ joints for the external part of the window to replicate a traditional timber joint. With Mechweld, the external joint has that traditional timber jointed look while the internal has the normal mitred PVCu joint. This works well, especially with the amount of PVCu windows that have a timber foiled finish externally and with a colour, or white finish, internally. We have, effectively, designed a kit for the fabricator that allows them to produce the Mechweld frame at around 12 frames per hour and be able to reset it to produce conventional PVCu windows, too.

You have been working on this for a while….has the package been field tested? Adam Jones: Testing in manufacturing conditions has been key to the project and we’ve been fortunate to have both Shepley Windows in Manchester and Framefast in Derby exhaustively test installations in their factories. We have been monitoring both production times and quality and both companies have been very pleased with the throughput and quality achieved. Sean Mackey: We have been the leading toolmaker for the industry for a very long time with the vast majority of fabricators using our tooling. Now, we have been able to combine our tooling knowledge with that of developing machinery for the fabricator

Sean and Adam show the Mechweld ‘mechanical’ jointed frames

to produce a very affordable solution for fabricators with this Mechweld package.

With the companies you have acquired have you now got all the engineering services you need under one roof? Sean Mackey: We certainly have the services but they are spread across four different sites! We are not a huge company. We employ 50 people, but very skilled people, in 30,000 sq ft of production space. Basically we design, manufacture and assemble everything within the company. Our company is based around design engineering and we have 5 time served design engineers who lead our company. We are no longer a specialist tooling company but a solution provider to the fenestration industry.

So Jade Engineering is best described as a service company? Sean Mackey: As I said before, we’re a service company that makes things!

Many thanks to both of you, Sean and Adam.

From this! | December 2018

Part of the engineering works

Skilled and precise work




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THIS MONTH: Andy Lambert Manager, Double R Glass & Roofing Systems Ltd Andy Lambert is always striving to be better - a philosophy that is well suited to his employer, the quality focused Double R, where Andy manages the conservatory side of the business.

IT’S ALL ABOUT YOU Where you were born and live, currently… I was born in Kettering where I now live with my wife and 8-year-old son. Before moving to Kettering, I spent the majority of my life in a small town called Desborough. This was the sort of town where everybody knew your business before you did!

Your education and the subject or activity in which you excelled… I completed and did well in my GCSE’s and quickly identified my passion was in sports so went on to do Sports Studies and Social Biology at A level. I was excelling in PE and was really interested in Biology and at that time my dream was to become a PE teacher. I did try university for a while but it wasn’t for me.

Your favourite sports or interests… I am a huge sports fan and will watch anything. My favourite

sport is football. I am a huge Liverpool fan. I also watch Northampton Town with my son. We are season ticket holders at the mighty Cobblers!!

The temptation you can’t resist… I cannot resist a beer or 10. I am also partial to a Rose wine and brandy. As I do not have a sweet tooth and have given up smoking, it is the one thing that I simply cannot resist.

My son plays for my team and some of the skills he produces is unbelievable. I could not do half of what he does, and I am almost 40.

YOUR CAREER When and how you joined this industry…

I’m a sports fanatic who is dedicated to my family and to my job. Never one to let anyone down I am always striving to help others in my work life and in my personal life.

I joined Double R in 2007 when I was made redundant from my career in retail. I was asked by a friend if I wanted a couple of weeks work. I started off wrapping roofs up, sweeping floors, putting away stock and making copious amounts of coffee! I haven’t looked back since and even though I’ve worked my way up, I continue to strive in the profession.

Your biggest regret in life…

The job you do…

40 words that sum you up.

I don’t have any regrets as such, but I do wish I had got on the housing market earlier in my life, rather than spending all my money in the pub!

Someone or something that inspires you… I am a level 1 football coach and am inspired by the progression of the boys in my football team.

My role is to manage the conservatory roof department at Double R. We’re well known for our range of quality sealed unit products, but we also supply a complete range of traditional conservatories, solid conservatory roofs and lanterns. In fact we were the first fabricator in the UK to supply the Guardian Warm Roof solid roof option.

As manager of the department I look after anything roof related, so work closely with our roof customers as well as with the rest of the team in the department. We’ve been supplying roofs for 16 years and have been asked for every possible size and style of roof that you can imagine. That means we know the range of conservatory systems we supply inside and out.

followed by Milton Keynes. I succeeded as I am here to tell the tale! I did this for charity (Muscular Dystrophy) which is very close to my heart. I raised over £3000 and a lot of awareness of the condition.

We know what their capabilities and limitations are and which systems are best suited to particular projects. We can also help with the more technical aspects such as Building Regulations where required – we find some of our customers are confident doing this themselves, whereas others like to run the odd question past us to make sure they’re doing all the right things. We’ve also supported many customers who are new to solid roofs for example to get to grips with the product, installation and legislation.

What you would like to do if you weren’t in this industry…

Your greatest achievement

In work, I want to simply succeed at everything I do. I want to be the one person who does not let anybody down. I know I am capable of more and want to continue to strive up the ladder within Double R.

In my previous employment before joining Double R, I worked as a restaurant manager in fast food. I was kind of a trouble shooter and had to ‘fix’ problem stores. I was placed in a dire store in a busy city centre (Peterborough) and took this from bottom of the pile, to top. I received several plaudits as the service, cleanliness and profits all increased significantly. This got me recognised in the industry and was awarded with the runner up to manager of the year (god knows how I didn’t win?!) Outside of work, one of my biggest achievements occurred this year. I ran 2 marathons in 2 weeks. I ran London, shortly

AND YOUR FUTURE I would love to be involved in football, whether that be as a player or as a coach. I have a real passion for coaching football. I have managed adult teams, coached adult teams and am now back to grassroots with kids passing on what little knowledge I have, to hopefully produce the next Maldini, Ronaldo or Steven Gerrard.

A particular ambition…

Outside of work, I want to visit Steve Irwin’s zoo in Melbourne. He was a huge idol for me and I was shocked when he was killed doing the job he loved. I would also like to see the Northern Lights, I find them fascinating.

The way you want to be remembered… A guy that always looked at life in a positive perspective. You are only here once so live your life to the fullest.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email 70

December 2018 |


SAVEHEAT GROUP, A LEADINGINDUSTRY INDUSTRY SUPPLIER SAVEHEAT GROUP, A LEADING SUPPLIER The Saveheat Group supplies and Each company is driven to deliver superior The Saveheat Groupwindow supplies and manufactures and door products in all materials: Aluminium, Glass, PVCu and manufactures window and door products in Timber.Aluminium, Glass, PVCu and all materials: Timber.We handle projects of any size throughout the UK and have an working portfolio We handle projects ofimpressive any size throughout the of completed projects within many sectors. UK and have an impressive working portfolio of Based in the central belt of Scotland, Saveheat completed projects within many sectors. Group continually invests in product Based in the central ensuring belt of Scotland, development its place atSaveheat the forefront Group continually invests in product of the industry and building on an already development ensuring its place at the forefront strong reputation. of the industry and building on an already Employing over 150 highly trained staff over 4 locations means the group brings considerable strong reputation. benefits its highly customers. Employing overto 150 trained staff over 4 locations means the group brings considerable benefits to its customers.

Each company driven to deliver superior quality, serviceisand products. Our comprehensive offers a design & quality, service andrange products.

function to suit any application. Whether its& Our comprehensive range offers a design refurbishment new-build, low level or function to suit or any application. Whether its high-rise, modern or classical, we can provide refurbishment or new-build, low level or products to meet your exact requirements. high-rise, modern or classical, we can provide The Saveheat Group offers a full range of products to meet your exact requirements. Commercial and Residential products and can The Saveheat a full range of work with anyGroup size ofoffers business, architects, Residential products and can Commercial and specifiers and private individuals. work any sizeteam of business, Ourwith experienced are happyarchitects, to work hand in specifiers private individuals. hand andand provide all the technical specifications forexperienced our products team to ensure smooth running ofin Our are the happy to work hand any and project. hand provide all the technical specifications for our products to ensure the smooth running of any project.





Tel: 0141 648 0583

Tel: 01475 721 256

Tel: 01383 821 182

Tel: 0141 810 5010

Email: T: 01475 601960 Tel: 0141 648 0583

Saveheat GroupEmail: ( Office) Email: 9 Baker Street, Greenock, Scotland, PA15 4TU Tel: 01475 721 256 Tel: 01383 821 182

Email: Tel: 0141 810 5010

Saveheat Group (Head Office) T: 01475 601960

9 Baker Street, Greenock, Scotland, PA15 4TU


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New Venlo RD2 Entrance Doors from AluFoldDirect offer contemporary style and high-performance to give installers the opportunity to make even more of the trend for aluminium doors and windows.

Delivered in just two weeks, the flush sash aluminium entrance doors suite perfectly with the rest of AluFoldDirect’s Everything Aluminium range – making them the ideal supplier for full-house aluminium glazing projects.

Available in three styles, including clear or satin glazed panel options, Venlo RD2 doors deliver certainty to installers, with fast delivery and right-first-time manufacturing for an easy installation. Venlo RD2 entrance doors are available in RAL 7016 Anthracite Grey or RAL 9005 Black. The door is thermally enhanced to offer U-Values as low as 1.4 W/m2K. High-security multi-point hook locks and heavy-duty dead lock outerframe closers and keeps ensure top security. PAS 24 and Secured by Design certifications are available too. Tel: 01706 260700



STUGA ZX5 AUTOMATIC SAWING AND MACHINING CENTER The Stuga ZX5 is a culmination of twenty years of experience together with design and technology advancement from Stuga. With over two hundred sawing and machining centers supplied by Stuga much has been learnt as well as developed. The ZX5 has the latest software and control system hardware. In addition software driven mechanical developments include a completely new gripper system that pushes and pulls on both the sawing and machining modules. Its tenacity allows for much greater power creating shorter cycle times with increased precision. The new push/pull gripper also allows the

introduction of ‘Y’ notching entirely on the saw module further increasing speed and accuracy. Other innovations include eight spindle motors, a double ‘V’ notch unit, roller beds, pre-loading laser bar measurement and tool breakage detection. The ZX5 output is in the range of 800 to 1,000 windows per week.

Machiner y READER ENQUIRY NO: 1218/0000

December 2018 |


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GLAZERITE EXPANDS HERITAGE RANGE The Glazerite UK Group Ltd has expanded its prestigious heritage offering this year with the addition of R7, giving its installers a flush sash solution for every customer budget. The market for traditionally-styled windows and doors that add or restore character is on the rise, with virtually maintenancefree uPVC more than a match for timber thanks to its pleasing aesthetics, The Alumina bi-fold door by Liniar, with its stunning design and ultra low U-Value, is a step ahead of traditional aluminium bi-fold doors. Customers have chosen Alumina bi-fold doors for a variety of reasons. Most trust the lineage behind the Liniar name and the long line of superior products from its Derbyshire manufacturing facility, others enjoy the ability to match Alumina bifold doors to existing or new Liniar PVCu windows and doors with foils or powder coating, and then there’s the flexible PVCu

beading, which makes glazing easier for installers while also enhancing the product’s energy efficiency.

energy-saving credentials and optimum security features.

From the warm-touch exterior and polyamide thermal break providing excellent thermal efficiency to the ability to span up to seven panes wide and mimic the appearance of woodgrain finishes with foiling, the Alumina bi-fold door from Liniar is turning heads for all the right reasons.

Glazerite’s Heritage Range also includes the dynamic Halo Flush Sash, the premium R9 system and the classic VEKA vertical slider, which is available mechanically jointed for added authenticity. The entire range can be specified in a host of READER ENQUIRY NO: 1218/0000

heritage-style colours, and each system has the option of a dual colour finish, inside and out. Glazerite’s range of composite doors from the likes of VEKA/Halo and Solidor also offers a number of traditional styles, with the Ultion cylinder fitted as standard. READER ENQUIRY NO: 1218/0000


TUFFX: NEW ROOFLIGHT SOLUTION Launched earlier this year, glass specialists TuffX have developed an innovative new rooflight solution which allows for a ready assembled unit to be delivered direct to site, making installation fast and simple. TuffX rooflights are manufactured from either 6mm Triple Glazed Thermal Toughened Safety Glass with a U-Value of 0.7 w/m2, or 6mm Double Glazed Glass with a U-Value of 1.2 w/m2, with a screen-printed boarder added to the

external pane. This is securely assembled into an aluminium frame, available in anthracite grey as standard, to create a product that is ready for installation ‘out of the box’. Available in a range of glass finishes, including clear, opaque and solar, the lowmaintenance design provides homeowners with excellent thermal insulation and light transmission. Bespoke sizes are also available at no additional cost, allowing for greater flexibility. TuffX can deliver the new rooflights nationwide, from its Merseyside facility, with a four-day lead time on all standard sizes. READER ENQUIRY NO: 1218/0000 | December 2018

Since the launch of REHAU’s TOTAL70 co-extruded profile late last year, the product has received widespread popularity, with a widening group of customers fully embracing it today.

The innovative product uses recycled material from first generation PVC windows to create brand new high-quality, energy efficient window frames. The core of the TOTAL70 co-extruded window profile is made up entirely of post-consumer waste, with only the outer skin made of new polymer for a flawless finish. The profile is believed to be the only one in the market to use up to 100% postconsumer waste within its core, making it a truly unique product. This means the entire polymer REHAU uses for the recycled element of the profile comes from old PVC windows and doors, creating a closed loop of material use. The product has also been shortlisted as a finalist for critically acclaimed awards including the National Recycling Awards 2018. READER ENQUIRY NO: 1218/0000



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Described by experts as ‘reinventing the window’ after it was launched in 2015, the Lumi frameless window system from Apeer has now been joined by Lumi2 with the retrofit market in mind. Lumi2 offers the exceptional edge-to-edge ‘frameless’ aesthetics introduced by the original product but with slimmer, 70mm outerframe depth and 28mm doubleglazing, the system is ideal for the home improvement sector. Pitched at a mid-range price point it offers a genuine alternative to the increasing number of premium systems being offered at this mark. Lumi2 has a number of features designed for retrofit, such as arched frames, trickle

Super Spacer is the leading foam warm edge spacer on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance.

per eight-hour shift; our semi-automated system can yield up to 400 units per shift; while a fully-automated Super Spacer line can produce as many as 1,200 units per shift.

Thanks to its flexible construction, Super Spacer makes manufacturing units quick and easy, and can significantly streamline your operation.

We’re so confident in Super Spacer’s bestin-class performance, we offer a 20-year unit warranty if service requirements are met.

Our manual system, Super Shop, allows a three-man team to make up to 250 units

In 2019, Super Spacer will celebrate its thirtieth anniversary.

vents and baypoles, and Lumi and Lumi2 may be combined when the benefits of triple glazing are required, such as for noise reduction. Thermal performance for Lumi2 is exceptional at 1.35 w/m2k. A Lumi2 Lift and Slide door has also been added that is especially effective with the edge-to-edge glazing. READER ENQUIRY NO: 1218/0000


Senior’s Ali VU windows combine attractive slim sightlines with high performance, energy-efficiency and security. Featuring a polyamide thermal break, Senior’s Ali VU aluminium double-glazed windows have been designed to achieve a Window Energy Rating (WER) of A, with the triple glazed option designed to achieve a rating of A+.

The energy efficient, draught free design incorporates quality seamless corner welds and is fitted with Low E, heatretaining glass as standard, as well as featuring safety restrictors and a slide and tilt facility for easy cleaning.

Aesthetic options also include runthrough sash horns and a deep bottom rail to replicate the appearance of true Victorian sash windows.

“The Quickslide VS carries a 10 year guarantee.” 74

TAKE A NEW VIEW WITH SENIOR’S ALI VU WINDOW Designed to be easy to fabricate, adjust, install and maintain, Senior Architectural Systems’ new slimline Ali VU aluminium window is making itself at home in the residential market as more and more customers ‘Ask for Ali’.

Manufactured in Yorkshire, the awardwinning PVCu vertical sliding sash window (VS) from Quickslide truly emulates traditional, heritage frames and offers installers a cost effective and low maintenance solution for their homeowner customers.

Homeowners can choose from over 250 RAL colours in smooth or grained finishes, including the new Living Oak finish introduced in 2017. Complementing this is a comprehensive range of heritage hardware available in a choice of 8 colours.


The Quickslide VS carries a 10 year guarantee and is both PAS24:2016 compliant and Secured By Design approved.

The new Ali VU windows offer exceptional design flexibility, with a choice of configurations, including standard or ovolo feature outerframe, flat faced, stepped face or radius vents, and square or chamfered beads. Benefiting from Senior’s established manufacturing expertise, the strong yet slim profile aluminium frame of the new Ali VU window can accept glazing up to 44mm

thick and is available in a low-maintenance powder-coated or anodised finish. For more information visit, call 01709 772600 or email



December 2018 |


The UK’s Leading Glass & Glazing Newspaper

TRUFIT BY EDGETECH TruFit is a revolutionary window installation product designed to keep warm air in, cold air out and retain the energy-rated performance of the products you install.

between the frame and wall, ensuring outstanding weather protection, airtightness and a clean, modern finish everytime.

Most modern windows and doors are highly energy efficient and designed to save consumers money on their energy bills. However, if the windows you fit don’t have a sufficiently insulated seal, your customers may not be getting the full energy saving benefits they paid for. By contrast, TruFit retains up to 23% more heat on average compared to traditional installation methods. TruFit replaces silicone, expanding foam and trims by quickly expanding to fill all gaps and spaces


SLEEK AND STYLISH RÄUM Räum is a luxury collection of aluminium windows and doors designed to help installers target the higher end of the market. Products within the Räum collection include a bi-folding door that can be manufactured up to 3m in height and achieve a U-Value as low as 1.1, a lift and slide door that can carry up to 300kg of weight and reach heights of up to 2700mm, and a range of slimline windows.

All Räum products are available in hundreds of colours, including dual colour, and four different finishes – matt, gloss, woodgrain or a special scratch resistant Coatex finish. The range is manufactured by leading trade fabricator Dekko Window Systems. For more information, visit

THE INNOVATIVE, AWARD WINNING KORNICHE BECOMES MORE THAN JUST THE INSTALLERS CHOICE IN 2018 Following on from a highly successful 2017 and Korniche Lanterns first full year of production, 2018 has seen consistent growth month on month with demand for this innovation awarded product skyrocketing. Unless you’ve been living under a rock for the last 24 months you’ll be well aware that the Korniche Aluminium Roof Lantern, with its incredibly straightforward installation process, has become a firm favourite with anybody who fits this type of product and likes an easy life. But it’s not just installers that feel the benefit, everything about the Korniche is designed to make the lives of those involved with the product as easy and trouble free as possible. Made for Trade keep things simple all the way from specifying and ordering your product, through payment, delivery, installation, and ongoing technical help – Few competitor products can compete on even a handful of these fronts let alone all. So, with the majority of top installers and resellers on board already, MFT have been

READER ENQUIRY NO: 1218/0000 | December 2018

setting their sights on pushing Korniche out to the end user to make sure they are asking for the product by name and with looks like those they’ve been pretty successful. “Made for Trade have invested significantly in promoting the Korniche to the consumer throughout 2018, launching a consumer website and exhibiting at a number of Homebuilding & Renovating Shows. The feedback from Homeowners at the shows has been fantastic, engaged by both product aesthetics and the abundant technical information provided by the product experts. This approach has proved fruitful for all as existing Made for Trade clients have reported a big increase in interest in the Korniche and many new customers have come to find the product their end customers are looking for. These shows are just part of the marketing support we deliver for our clients – we are working hard to ensure The Korniche brand becomes synonymous with quality, engineering and those timber like classic looks – Now is the time to be on board with Korniche.”




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INFINITY IS ‘OUT OF THIS WELD’ Infinity is a high-end collection of uPVC windows and doors available exclusively from leading trade fabricator Dekko Window Systems. It’s based on the Deceuninck system and comes in three sash options - sculptured, chamfered and flush. But what separates Infinity from the competition is the pioneering seamless corner weld, which replaces the ugly corner groove found on most uPVC windows. In 2018 this seamless finish became available

on all window cills (150mm and 180mm), further enhancing the range. Infinity is available in 42 different colourways - including Irish Oak, Rosewood and Nut Tree – and the traditional aesthetics can be taken even further with heritage ironmongery, optional Georgian bars and dummy peg stays. For more information, visit

AÏR BRINGS SLIM, FLUSH ALUMINIUM WINDOW TO MARKET aïr 80HI, high-insulation flush aluminium windows are available now. Featuring super-slim sightlines and incredible energy efficiency, aïr 80HI has been added to the most impressive range of bi-fold doors, lift & slide doors and entrance doors to offer a full suite of premium aluminium glazing for the domestic market. aïr Brand Ambassador, Jay Patel says: “As aïr’s impressive range of doors has grown, so has demand for an aïr window system to complete the aïr collection. “That’s why we have developed 80HI. Just like aïr doors, 80HI stands out. It’s genuinely different to other systems on the market and offers one of the only high insulation, flush casement aluminium windows on the market, backed by the extreme engineering and captivating aesthetics that aïr is known for.


DISTINCTION’S NXT-GEN DOORS OFFER HUGE SAVINGS Sales of Distinction’s nxt-gen range of composite door blanks are continuing to build as UK door fabricators become familiar with the list of benefits that this exceptional range brings to their production operations. These include significant reductions in machining time, waste and waste disposal costs, glazing consumables and

glazing time. Machining time is reduced by an average of 2 minutes per door whilst machine capacity is increased or alternatively tooling yield is improved together with a reduction in energy consumption. Waste and environmental impact are also reduced. The integral glass retention bead and revolutionary patented glazing system fitted to every nxt-gen door provide the fabricator with an average reduction in glazing time of at least 50%, whilst glazing consumables may also be reduced by half as there is no need for cassettes.

“The window was launched at our Everglade Trade Customer Conference in July and customers gave us great feedback. They were particularly impressed with how slim the frame was compared to other flush window systems.”

aïr 80HI offers U-Values from just 1.0 W/ m2K and is available with either double or triple glazing. It is watertight up to 600pa and wind resistant to 2400pa. The window comes with high-security reverse espag locking and is PAS 24 certified as standard. aïr is exclusively manufactured by Everglade Windows. Tel: 020 8998 8775


ROOF ASSURED BY SARNAFIL INSTALLER OPPORTUNITY IN GROWING MARKET The high performance flat roofing solution from Roof Assured by Sarnafil, available via the Roof Assured by Sarnafil network of approved installers, is proving a gamechanger in the fast growing self build and renovation sector. While flat roofs have for many years suffered from poor reputation, the high performance, long lasting and aesthetically pleasing Sarnafil single ply membrane has kicked back and ‘flat is back’ is now the hot topic for flat roofing solutions. The Roof Assured by

Sarnafil approved installers can also benefit from the fact that the Sarnafil single ply membrane ticks all the boxes when it comes to meeting regulations, performance and longevity. A comprehensive training package and marketing support is available to home improvement and roofing companies interested in growing their business. Start 2019 by including this cost effective fit and forget flat roofing solution as part of your business portfolio.

Aesthetics are enhanced: nxt-gen doors feature a unique one-piece glazing bead that sits flush with the door’s surface to provide balanced aesthetics with the door’s mouldings.




December 2018 |


The UK’s Leading Glass & Glazing Newspaper

WIN A £500 EXPERIENCE WITH LINIAR! Kicking off the countdown to FIT Show in style, market-leading systems company Liniar is offering teams and individuals a chance to grab a Red Letter Days experience worth £500. This competition serves to highlight a well-known issue that systems companies face when they either don't install products themselves or don't have direct contact with the installers of their products. Liniar is looking to top up its image library, as well as highlight the hard work done by individual installers or fabricators with this social media photo challenge. Images are an integral marketing tool, not only for systems companies but also for the installers and fabricators. Systems companies need a variety of great images to raise awareness during and after a product launch, for

websites and brochures and to create literature for customers to help them show off the product range to consumers. Fabricators and installers can also benefit from an increased image library in a number of ways, including getting professional shots of their work for marketing material usage. The competition is also an ideal way to show off their work and get their name linked with an industry-leading systems company. It's a win for everyone, and the winners of the competition will get to take their team out for an afternoon to remember - or use it to treat themselves! We asked Liniar what prompted them to introduce a competition leading up to the FIT Show when they've not had one in the past. Sue Davenport, Liniar's Marketing Director, had this to say: "Our sales team

often tells us of exciting jobs that are in progress using Liniar products – but once the installation is finished, the fitter is usually onto the next project. It can take a while for landscaping and furnishing to be completed, by which time the job has slipped off the radar. "We’re hoping this competition will prompt installers to revisit projects they’ve completed during 2018 and put them forward. We’ll be able to arrange photoshoots and both parties will get high-quality, professional shots of jobs that will benefit the whole supply chain. In particular, we’re looking for projects that have impacted communities in a positive way or have a great story surrounding them."

submitted on social media, tagging Liniar and using the competition hashtags. The winner of the public social media vote will be contacted via DM, and the outcome will be announced on the Liniar stand during the 2019 FIT Show. The winner of the Love Liniar competition will receive a £500 Red Letter Days experience voucher. For terms and conditions and full details visit the Liniar website:

The ‘Love Liniar’ competition launches on 1 December 2018 and submissions will be accepted until 23:59 GMT on 31 March 2019. All submissions will be passed to a panel of Liniar judges who will choose a selection of finalists. Finalists will be contacted to arrange a professional photo shoot, and the best images from each will be shared on Liniar's main social media platforms, Facebook, Instagram and Twitter, with a public vote determining the winner. Everyone is invited to take part in the competition - apart from Avantek and Liniar employees. All submissions must feature products from the Liniar range, including but not limited to PVCu windows, PVCu bi-folding doors, Alumina bi-folding doors, patio and French doors, lantern and conservatory roofs, decking, fencing and building plastics. Images must be


The 2019 FIT Show announced its marketing theme at a recent Exhibitor Day – Everyone’s Going Live. The people in our industry have always been the stars of the FIT Show’s previous marketing campaigns, and this time around is no different – but this time, video is at the heart of the campaign. Liniar and Avantek Machinery are both big believers in the power of video – their active YouTube channels and website video pages are testament to this – so they were always going to rise to the challenge to create

a video for the FIT Show. Marketing Director Sue Davenport explains how they approached the task for this particular shoot: We wanted our video to not only encourage people to visit the FIT | December 2018

Show but also get across how important our own people are to us as a business. Both Liniar and Avantek have a culture of

people development and customer service, and we thought our video should highlight that – as well as introducing some of the

wider team that work so hard to create and deliver our products on a daily basis.

“We wrote our own ‘poem’ for the video, and the team were great at getting on board with what we were trying to achieve. Even the ones who grumbled secretly enjoyed being film stars for the day!” We think you’ll agree the results are worth it – take a look at GoingLive2019. Liniar and Avantek can be found on Stand J10 at the NEC Birmingham from 21 to 23 May 2019 – register for your free ticket now at




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MODPLAN’S SECURED BY DESIGN-ACCREDITED RANGE EXTENDED Leading VEKA trade fabricator Modplan has just announced its Secured by Designaccredited range has grown by over a third and the certification all updated to the latest PAS24:2016 security standard. Justin Williams, International Sales and Marketing Director, said: “We are delighted to be able to extend our Secured by Design product range. It opens up more high security opportunities for our customers.” Secured by Design (SBD) is the national police crime prevention initiative. For the last 30 years it has prevented and reduced crime in the built environment by establishing a security standard to improve the physical security of new buildings and implementing proven crime prevention techniques into the immediate surrounding area. More than one million homes have been built to SBD standards with reductions in crime of up to 87%. SBD is managed by Police Crime Prevention Initiatives (PCPI), which runs a wide range of crime prevention initiatives and activities on behalf of the Police Service throughout the UK.

casement window, VEKA Matrix 70 CH / 70 FS tilt & turn window, VEKA Matrix 70 CH / 70 FS residential door, VEKA Matrix 70 CH / 70 FS French door, Modplan M58 casement, VEKA Halo System 10 casement window, Veka Halo Flush Sash window, VEKA Vertical Slider, VEKA Imagine Bifold and the two-pane version of the VEKA Imagine Patio. Justin commented: “This extension of our Secured by Design range is a significant milestone for us and it’s a reflection of the hard work put in by our team. Certification is led by Lyn Jones and Dai Carnell of our Certification & Engineering Department but we also need to thank our Technical,

Manufacturing Operations, Purchasing, Sales, Processing and IT departments who support them throughout the process. Also a thank you to our suppliers, particularly VEKA, VBH, ASSA ABLOY Yale, GT Products, ERA, Caldwell and Maco, who all play a vital role too. Finally thanks goes our UKAS Certification Body, Buildcheck who carry out our annual testing and surveillance audits, and to the support from our Secured by Design PCPI Development Officer” The Modplan full range of registered PAS24:2016 products can be found on the Secured by Design website As reflects a company committed to providing outstanding value to its customers, Modplan is already looking at extending its Secured by Design range even further. Justin concluded: “We will continue to add Secured by Design certification to more product lines over time to reflect the growing need for products that meet the stringent criteria to meet Document Q.” Tel: 01495 246844 -

Modplan’s Secured by Design range now covers: VEKA Matrix 70 CH / 70 FS


BISON FRAMES SUCCESSFULLY SHOWCASES GENESIS AT HARROGATE HBR SHOW Bison Frames is pleased to report another fantastic Homebuilding & Renovating Show, this time at Harrogate’s Convention Centre, where the company generated viable leads on behalf of its Installer Network. “With any exhibition, you’re there to generate leads and increase sales,” says Mark Tetley, Director of Bison, “but the Homebuilding & Renovating Shows are a bit different for us. They provide an opportunity for us to raise more awareness

amongst installers and housebuilders of the expanding Genesis Collection of PVC-U and aluminium windows and doors. They’re also a fantastic place to produce sales leads for our Genesis Installers from homeowners who are ready to buy and appreciate the attention to detail that only Bison can offer. “We always strive to do things properly at Bison – we manufacture high quality products with added value in every detail, we deliver these high-end products with excellent service and aftercare and do everything we can to help our installers sell more and make more money. We support our customers with the Genesis Collection website and retail product brochures and as is always the case at Bison, we take things a step further and invest in exhibitions to generate sales opportunities for our partner installers. The series of HBR shows always prove to be a big success for us and this Harrogate show was no different.” “We had genuine interest across the whole Collection during the course of the show,” adds Martyn Howarth, Director of Bison, “and the latest additions to the collection, Genesis Entrance and Genesis Entrance Touch composite doors proved particularly popular. Aluminium windows and doors are also still a great pull as homeowners continue to seek for a more ‘architectural’ look to their homes. With the range of PVC-U and aluminium windows and doors we now have to offer, and the way we manufacture them to such a high standard, we can demonstrate solutions for every kind


GEORGIAN BARS FROM FORCE 8 Leading Manchester based fabricator, Force 8 have noticed a rising trend in customers wanting Georgian bars within their products, whether this is in windows and even stable doors. Dennis Sumner, Managing Director of Force 8 comments “Adding Georgian bars to any of your products can character your home whilst making your home stand out. If you are looking for a traditional feel to your contemporary home, then this is a simple yet effective option for your home with the help from The Georgian Bar Company”. Georgian bars are fitted between the two panes of glass, giving the overall impression of separate panes of glass. The advantages of this are that you can keep one continuous glazed unit, keeping the cost low as well as being low maintenance. “Each Georgian bar is tailored to you and your product to ensure that it suits the style of home. This is a type of style that has never gone out of fashion, allowing the Georgian features to be influenced within other homes”, comments Dennis. All Force 8 products are manufactured in their Hazel Grove factory, ensuring you don’t have to deal with multiple companies if you are looking to have a complex design, allowing you to save time and money and you can also be sure that greater quality control will be in place.

of property from the most traditional listed cottages to the most modern of townhouses. “The Harrogate show was another huge success and whatever the property style the many visitors were looking to build or renovate, people coming on to our stand were interested to see the quality of finish we can achieve with our Graf Welder and the attention to detail we are able to realise with our in-house experience and expertise. The work doesn’t stop here though, we’ll be spending the coming months following up on leads from the show to ensure our installers get the very best results from our presence at this exhibition.”

Force 8 leads in the innovation and creation of new ideas and is a great way to for the company to expand on their portfolio as well as giving their customers the chance to add something different to their home. Don’t hesitate to contact Force 8 to discuss their wide range of Georgian bar products. Tel: 0161 483 1997 -

For more information on Bison’s full range of Genesis and WarmCore windows and doors, visit or call 0800 138 3838. READER ENQUIRY NO: 1218/0000


December 2018 |


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CDW’S MIKE DAVIS JOINS CHELTENHAM TOWN FC’S FORMER PLAYERS ASSOCIATION Mike Davis, Managing Director of Gloucester-based aluminium specialists CDW Systems has returned to his roots, joining the newly-formed Cheltenham Town Former Players Association. Whilst many within the industry will know Mike for his 13year tenure at CDW, he is arguably better known for his time on the football pitch with Cheltenham. In a career which spanned decades, Mike became synonymous with The Robins, starting off as a youth team player before joining the first team and eventually working his way right through the ranks to become First Team Assistant Manager. Partnering with a young Steve Cotterill (former Bristol City, Birmingham, Burnley and Stoke City manager), Mike resided over Cheltenham’s most successful and transformative period. Not only did the duo lead Cheltenham to victory in the 1998 FA Trophy Final at Wembley Stadium but to the Football Conference title the very next season – securing promotion to the Football League for the first time in the club’s history.

Now more than a decade on, Mike returns to Whaddon Road to join a whole host of CTFC legends in the formation of the FPA. Their aim is to not only celebrate and keep alive the achievements of the club and its former players but to encourage fan engagement and enhance the overall matchday experience for supporters and sponsors. Mike comments: “CDW Systems provided the perfect home for me following my departure from football and it’s been fantastic to see the business grow consistently over many years. I’ve enjoyed this incredible journey and I’m immensely proud to be the MD of such a progressive and ambitious company. “When the opportunity came up to return to my roots and head back to Cheltenham, I knew I could not pass this up. Whilst the FPA is still in the early stages, we have some fantastic ideas to not only connect with today’s fan base but to commemorate the successes of Cheltenham Town over many decades. It’s great to catch up with old team-mates,

“When the opportunity came up to return to my roots and head back to Cheltenham, I knew I could not pass this up.”

Managing Director of CDW Systems has returned to his roots

colleagues and friends and I look forward to seeing what we can achieve together. “In many ways, Cheltenham Town and CDW are very similar with both having a very loyal, dedicated base and both achieving so much throughout their history. I’m delighted to be able to combine both my passions without worrying about injuries, transfers or the results on the pitch!” Founded in 1992, CDW Systems has firmly established itself as one of the UK’s leading manufacturers and suppliers of high-quality aluminium glazing products. Supplying both trade and commercial installation companies across the UK, CDW manufactures windows, doors, shop front systems and curtain walling from leading systems houses including Sapa, Reynaers, Aluk and Smart. For more information call CDW Systems on 01452 414853 or visit READER ENQUIRY NO: 1218/0000

Please help us to buy life-changing equipment

In August 2018, our graphic designer, who is a popular and fun-loving member of the Ultraframe marketing team, was involved in a tragic accident while paragliding, and is now paralysed from the waist down. As an outgoing adventurer, the quality of wheelchair she uses will have a huge impact on her ability to be active and do the things she loves. The whole of Ultraframe is pulling together to raise these vital funds and we need the help of our industry friends to reach our target.

Ultra Visit to buy yours! The Ultrafilm 2019 calendar features many familiar Ultraframe faces recreating iconic films – with a conservatory twist!

So if you’d like to meet the stars of Edwardian Scissorhands and Bar Wars, order your copy today! | December 2018



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GQA Qualifications’ Mick Clayton

Bohle’s Dave Broxton supporting the BOS Campaign

Attending the Building Our Skills Conference, Glass News’ Editor, Chris Champion, reports on the day and the sessions that introduced the activity that the Building Our Skills campaign is undertaking to help make the fenestration industry an attractive career path for school leavers, or those wishing to switch careers.

Of course, the government has been encouraging this as those in education do not count towards unemployment figures, and the millennial generation has jumped at the chance to go to university rather than start work, completely forgetting that fluffy degree courses will do nothing to secure employment down the line and also forgetting that every person leaving university is also trying to secure employment. Competition! Something that appears to have been left out of current education.

The Building Our Skills Conference provided food for thought and stimulation rather than providing an answer to that question on everyone’s lips: “Where do we find the skilled people to come into our industry?” The building our skills campaign is aimed, firstly, at raising awareness of the Fenestration Industry as a career of choice amongst those in or about to leave education - and those already in employment who may be looking for a career change, and secondly at raising the skills of those already in the industry by promoting employer led learning, practical training and qualifications. There are many reasons for the growing skills gap. In many industries, not just ours, one of the biggest contributors is people going into higher education instead of into the workstream. Numbers of people going into university and higher education has been rising year on year – many of these are going to do courses which do not prepare them for the workplace meaning that a core talent pool for industry generally is being lost. It's worth noting the change over the years. In 1985 15% of the school leaving population - 800,000 - went into higher education but by September 2018 that figure had risen to 49% equating to 2.3 million choosing education over employment.

Boyd Mayover, co-founder of Sales Doctors


The sad fact is that Fenestration, as an industry, is lagging behind other industries who are looking for new talent. Not only lagging behind but is starting out with a severe handicap….fenestration is hardly as sexy as the aerospace industry, the tech companies or automotive. However, whether coming from behind or not, it is essential that fenestration works to catch up with other industries and Building Our Skills has already secured significant support from companies in the industry and are working with other agencies to attract young people to our industry. Having introduced the background to the conference, the BOS Ambassador, John Ogilvie, introduced Joanne Taylor from Fit for Trade to explain the Gatsby Measures, a new government backed initiative laying out how the

Sue Davenport of Liniar with Andy Carrington from GQA Qualifications

Rob Smith from Reich Life and Howell’s Aluminium’s Tracey Jackson with Inside the Box Marketing’s Chris Globe

educational sector needs to work more closely with industry to offer more guidance - “Education and Industry Working Together”. She highlighted how a third of the Fenestration industry were over 50 years of age and that 200,000 young people, aged under 20, have left the construction industry since 2009. Additionally, that 175,000 reported EU workers have left the construction industry since 2016. The simple fact is that the window fitter is down with the tiler and fence installer when it comes to remuneration. Joanne described how the Careers and Enterprise Company had Enterprise Co-ordinators working with local authorities whose aim is support education providers in implementing the Gatsby benchmarks by 2020. In doing this every education provider must provide interaction, and what is described as ‘meaningful engagement’, between a prospective employer and children aged from 11 to 18. This may well help to show students that there is a viable alternative to university that includes trades that can provide a satisfying and exciting future for them.

Chris Globe, Inside the Box Marketing introducing the Talent Recognition Programme and Mentoring

A lively question and answer question

December 2018 |


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Tracey Jackson, Howell’s Aluminium

Richard Elam of the Education and Employers Organisation

Richard Ellam of the Education and Employers Organisation, allied to the Department of Education, then talked about Connecting Schools with the World of Work. This is a charity established in 2009 with the aim of “providing young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential” and many of the best known names in industry and commerce have signed up to support the charity’s aims. There are a number of different programmes aimed at connecting schools with the world of work with the basis being research involving building the evidence base on what happens when employers engage with schools in order to support young people’s learning and progression into the world of work. The programmes include ‘Inspiring the future’ - providing invaluable first-hand career insights to motivate young people, ‘Primary futures’ - broadening horizons and raising aspirations for primary school children, ‘Inspiring women’ - tackling gender stereotypes in career aspirations for girls, and ‘Inspiring governance’ - connecting thousands of volunteers interested in becoming governors to schools nationally. The scheme is a win/win for schools, pupils and employers. Schools need more business people involved with school governance; pupils need guidance on career prospects and employers need a pool of young people to fill vacancies as older people reach retirement age.

to create the next generation of industry leaders, decision makers and ambassadors, is equally important. The programme is designed to support these aims by providing a platform whereby young talent can be recognised at the earliest opportunity through a performance management framework but it is not an awards programme, in the traditional sense, but a programme to recognise talent across 15 designated workstreams, with the single aim of getting as many people to ‘graduation’ in each category as possible. To get to that position, those recognised on the programme can then be encouraged, through employer led learning, practical training and qualifications and industry mentoring.

Tracey Jackson, from Howell’s Aluminium, talked of her own company’s experience and work in mentoring and working with the Careers and Enterprise Company. She highlighted the power of mentoring and how it can mould the career paths of young people while helping employers find good employees and she emphasised how the GROW model works, working from establishing a Goal, or what a pupil wants, to Reality – where are they now? Then on to the Options, based on what they could do, to Will, what will they do? The fact is that work experience helps pupils and employers, enhancing the company’s standing in the professional community and helping reduce recruitment costs through having a pool of young people who have already had a taste of working life.

Joanne Taylor from Fit for Trade

John Ogilvie introduced and hosted the conference

Mentoring is a vital part of the whole scheme: mentoring is a relationship between two people. As a mentor you pass on valuable skills, knowledge and insights to your mentee, to help them develop personally and in their career. Mick finished up by using both Richard Branson and the astronaut John Glenn as examples of successful people who have benefitted from mentoring in making their careers what they are. Boyd Mayover, co-founder of Sales Doctors, is supporting Building Our Skills and talked about the biggest problem with fenestration - the fact that many outside the industry have little knowledge of what the word fenestration means. It is a real problem in that it is the only word that covers the window, door, glass and machinery industry but is a word never used outside the industry. Indeed, it’s worth Googling the word and seeing what it says! You can then understand why the wider public have little idea of what the word means. The industry needs to sell itself and to make itself attractive from a career perspective and rid itself of the ‘double glazing’ image that so many have in their minds. In summing up, John Ogilvie mentioned that BOS was also working with NGTU – Not going to Uni. It was established in 2008 to help young people make informed

Tony Powell of Senior Aluminium Systems and Richard Kirman of Truedor from IG Doors

decisions about their future by showing the opportunities that exist outside of the traditional university route such as apprenticeships, traineeships, sponsored degrees, gap years, volunteering, distance learning and jobs. It provides a platform for young people to engage with employers, training providers and industry bodies, showing that you can have a successful career without university. It has been very successful and has nearly 2million visitors per annum to its website. Building Our Skills has its own website and John encouraged everyone to use it and contribute articles, case studies and videos to build content and to help make the industry attractive to those who want to join it.

The issue of practical training and qualifications within the fenestration industry was addressed by Mick Clayton of GQA Qualifications. He described the aims of the Building Our Skills campaign and how it was all about making fenestration a career of choice: it is about attracting new talent to the industry and developing that talent. However, using the talent we already have in the industry

Above: Gary Robertson from West Suffolk College and Joanne Taylor from Fit For Trade Below: Jacqueline Crawford CORGI Fenestration shows here support for the campaign

Forms to join the campaign are on the site along with entry forms for the Talent Recognition Programme and copies of all the BOS brochures. There will also be a social media campaign starting shortly and increasing amounts of marketing collateral. BOS will also be at FIT 2019 with a large stand which companies are encouraged to use in their efforts to attract new talent to the industry. There will be 1-2-1 business clinics on subjects relevant to BOS’ main agenda and the organisation will play an active part in Skills Thursday. This conference is just the start of the Building Our Skills campaign. It’s a campaign that is important to everyone in our industry if we are to attract new people to replace the skills lost through the retirement of current workers.

BOS Ambassador, John Ogilvie | December 2018




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Glass News’ Editor Chris Champion gets the opportunity to sit down with Andy Green, Selecta Systems’ Sales Director, and talk about the industry and what makes Selecta different to other system houses. Meeting up with Andy Green, Selecta Systems’ Sales Director at their facility at Selecta Avenue, Birmingham, is altogether a pleasant experience. Of course, I’ve been to Selecta many times over the years, but somehow the feeling that you are visiting a family owned company has never been so prevalent. There is a genuine camaraderie within the company that spills over to their customer base too, and the company’s #bepartofthefamily campaign is a genuine invitation to the trade and not just a clever marketing ploy. “I think Selecta Systems is in a good place,” said Andy Green when I asked him about what feels like a palpable change within the company. “We have a product line-up that is second to none and a genuine wish to work with our customers. We like to think that our service is the best in industry and we go out of our way to support our customers in every conceivable way,” he continued. Perhaps this attitude to customer service had a significant bearing on Selecta being nominated finalists in no fewer than 5 categories in the National Fenestration Awards for 2018 and being voted the winner of PVC Company 2018 following on from their Systems Company category win in 2017. It is no idle boast about service to the customer. Reporting in September, Warehouse and Logistics Manager Peter Lawrence reported a 99.8% on time and in full for delivery. Peter explains: “Making sure that customers receive their orders in full and on time is the key objective of the department and one we strive to achieve week in, week out. Our on time and in full delivery statistics stand at 99.8%, a statistic we are very proud of, whilst we are always looking at ways to continuously improve our operations.”


Investing in key areas has had much to do with achieving these impressive delivery statistics and the state-of-the-art tracking system that allows clear visibility of goods on the delivery rounds makes informing the customer of estimated times of arrival a normal part of the service. Anyone driving on the motorways today is well aware of the potential for delays through roadworks and accidents and the whole business of delivering goods has become increasingly difficult. Just driving a car and relying on sat nav times of arrival is fraught with problems yet alone driving HGVs and artics around the motorway system! And apart from the tracking system the addition of new HGVs as well as multi-directional fork lift trucks within the warehouse has all added to the efficiencies. While providing great customer support is important in retaining customers, does the reported decline in tonnage by many systems houses mean that the industry is in terminal decline? “We can only speak for ourselves in this regard and our tonnage is steadily increasing.” Said Andy Green. “Perhaps it is more to do with fabricators moving to other systems houses, and that can be for a number of reasons and certainly not just price. Over the last 18

“Making sure that customers receive their orders in full and on time is the key objective of the department and one we strive to achieve week in, week out. Our on time and in full delivery statistics stand at 99.8%, a statistic we are very proud of, whilst we are always looking at ways to continuously improve our operations.”

months or so, over 80+ fabricators have been converted to our Advance 70 System. This is an amazing achievement when

you consider that the industry, as a whole is, reportedly, between 5 and 15% down over the year. We have really opened the industry’s eyes to what Selecta has to offer whilst attracting a broad array of customers of all sizes. Having customers visit our site, meet and greet the Selecta ‘family’ and leave totally impressed with the state-of-the-art extrusion and distribution facilities, has been immensely satisfying.”

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

“If we need a component, it can be designed, tested and be put into production extremely quickly. I’ll often doodle out an idea and then it’s passed into the hands of our technical team to make it work.”

Selecta was always known as providing a service to the smaller fabricator, perhaps even providing a system for the small fabricator that other system houses did not want to service. Is that still the case? “There may have some truth to that in the past,” comments Andy, “but that is not the case now. Many of the customers we have attracted over the last year or so are in the medium to large sized fabricator bracket and much of that is down to the Advance 70 system. Having a system that allows a fabricator to make everything | December 2018

from casement to flush sash windows and composite door frames to bifolds is a big advantage. It means less stocking for the fabricator and therefore less cash tied up in stock. Making a set of EASi-FOLD doors from standard components on the shelf is a pretty compelling argument for having a fully integrated system! Add to that the efficient delivery service that we offer at Selecta and the fabricator can have confidence in having product available to fabricate when it’s needed.”

The Advance 70 system is, indeed, versatile. What is also impressive is the speed of development of add-ons to the system. “There are big advantages to being the UK’s only family owned system house,” said Andy. “If we need a component, it can be designed, tested and be put into production extremely quickly. I’ll often doodle out an idea and then it’s passed into the hands of our technical team to make it work. A good example is the new LINK70 cill clip system which we have designed in-house…. it makes installation easier and quicker and is all part of our working for our customers. The fact that we have been an independent company from the early ‘80s; and are still independent, with no investors needing returns on the cash they have invested, makes a huge difference and is probably key to Selecta Systems bucking the current trend of a downturn for systems companies. A UK manufacturing base is also important. A base which is owned outright and with acres of land to develop should the need arise. We encourage any fabricator to visit us whether they are thinking of changing their system company or not. It often surprises them that we have a number of extrusion lines, foiling lines and warehousing space and that

we are keen for them to talk to anyone and everyone – no secrets at Selecta!” In talking to Andy Green it is clear how important the various departments are to the company. Each plays its part but integrates perfectly with each other. That ‘family’ feeling seems to dissolve any inter-departmental jealousies that many companies suffer from such that sales melds comfortably with marketing and this continues throughout the departments. Interestingly, there are some 10 sales and technical staff on the road for Selecta, with sales staff technically proficient as they all have a technical background with many having worked on the bench and having fabricating experience. They are there to help the customer and not just to sell product and their knowledge and experience, many with 15 to 20 years with Selecta, is invaluable to the fabricator. They are encouraged to make decisions and not take every request and query back to the office and this is wholeheartedly supported by Andy. It would be easy to assume that working with people, and a company, that cares about their customers would be the main attraction in working with Selecta but Andy Green is adamant that the full suite that is Advance 70 is the main attraction. “Offering smaller pack quantities to save space on a fabricator’s shelf and to save unused product rotting on the shelf has proved key,” said Andy, “as has having a suite that can cater for a flush sash window. It makes a big difference being able to make flush windows with a £60 add on as opposed to investing £10K on a system to make them! We have also added an 80mm 8 chamber option to the suite to cater for modern requirements. Our products keep developing, like an all new PAS24 solution for our MASTERslide patio door – I could go on forever but there is no better way for a fabricator to find out what Selecta can offer than by investing some time in coming to see us. We’ll make them very welcome!”




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INSIGHT DATA DELIGHTS VISITORS AT UK CONSTRUCTION WEEK 2018 Insight Data, the leading provider of prospect data and market intelligence for the glazing and construction industries is celebrating a fantastic response from exhibiting at UK Construction Week 2018. The Bristol-based data specialists exhibited alongside sister company Purplex Marketing at the Build Show, one of UK Construction Week’s nine specialists shows. Insight Data saw strong interest from attendees and visitors towards Salestracker, their online sales and marketing platform. It meant the team left Birmingham’s NEC with a number of new contacts and appointments with businesses across the country. “We are absolutely delighted by the response we received at the Build Show and UK Construction Week,” comments Jade Greenhow, Operations Director at Insight Data. “We wanted to exhibit at the event to showcase to visitors what Salestracker and Insight Data can offer to businesses across every sector of the industry. With a number of enquiries and our business development team setting appointments across the UK, we certainly achieved our goal.” Salestracker is Insight Data’s revolutionary online platform, combining a prospect database, a powerful CRM system and STEM, the firm’s bespoke email marketing

CARL F GROUPCO LEADERS COMPLETE MANAGEMENT COURSE platform. Adopting Salestracker allows industry professionals to unlock real-time business information and contact details for over 60,000 potential customers. This includes architects, housebuilders, local builders, main contractors and businesses in the glass and glazing industry. Alongside Salestracker, Insight Data uses their unrivalled industry data to power a full range of services including email marketing, direct mail and even telemarketing and telesales using their inhouse research team. The same specialist team conducts over 20,000 research calls every month to update their information as part of Insight’s detailed seven-stage verification process. Next year, Insight Data returns to the NEC in Birmingham to once again exhibit at The FIT Show, the trade exhibition for the window, door, conservatory and glazing industry. The event takes place between 2123 May 2019. For more information contact Insight Data on 01934 808293 or via email at READER ENQUIRY NO: 1218/0000

NEW INTEGRAL BLINDS FOR MORLEY GLASS & GLAZING’S OWN OFFICES Integral blinds manufacturer Morley Glass & Glazing has installed 84 sealed units with integral blinds inside into its own business premises. Morley Glass & Glazing made the £1m move to a new factory, showroom and office space in Leeds, West Yorkshire, two years ago and has made several improvements to the two-storey premises during that time, including the replacement of all the windows - 113 sq m of glass in total. Ian Short, managing director of Morley Glass & Glazing said: “Our Uni-Blind sealed units with ScreenLine integral blinds inside are ideal for residential and commercial premises. They are our primary product and we are totally committed to showcasing our full range

Integral blinds manufacturer Morley Glass & Glazing has installed 84 sealed units with integral blinds inside into its own business premises


and demonstrating that we’re the biggest and most trusted brand in the industry. So why wouldn’t we fit our own product range into our premises? We strive to give our customers the best product with the best service – and we wanted to treat ourselves in the same way. The result looks amazing.” Two types of operating systems have been installed: 42 C Systems, which are manual cord operated and 42 MB systems, which are electronic motorised blinds. All feature Technoform warm edge spacer bars for thermal efficiency and utilise the Smart Aluminium curtain walling system and COOL-LITE SKN176 II solar control glass from GLASSOLUTIONS. Morley Glass & Glazing is celebrating its 20th anniversary this year and has 80% share of the ScreenLine integral blinds market in the UK. The specialist manufacturer has a unique relationship with Pellini Spa in Italy, who manufacture the ScreenLine range, and is the only UK company to guarantee its customers deliveries in just 10 days. Find out more about Morley Glass & Glazing at READER ENQUIRY NO: 1218/0000

As part of Continuing Professional Development at Carl F Groupco, the management team undertook a BTEC course in the Principles of Leadership and Management and the Principles of Managing Performance. All seven of the company’s managers successfully completed the coursework and sat an exam to achieve BTEC certification. The course, which addressed key management issues, principles and legal matters, was part of Carl F Groupco’s ongoing commitment to training: the department heads gained additional management expertise to assist them in their daily dealings with team members. One of the main benefits to the company of all its managers receiving the education and instruction has been harmonisation across the organisation. Management skills have also been developed that support a new on-line appraisal system that is used on

BTEC training for Carl F Groupco’s management team was organised by the company’s Technical Manager John Mitchell – pictured

an ongoing basis and accessed by both the managers and their team members. Non-certified professional management training has also been provided to three Carl F Groupco supervisors, this included Management Principles, Appraisals, Managing people and Good Documentation. Tel: 01733 393330 - READER ENQUIRY NO: 1218/0000

EIFFEL TOWER BONANZA! Leading UK Fabricator, Conservatory Outlet, has celebrated its 6th Annual Gala Dinner in its most extravagant venue to date – none other than The Eiffel Tower. With an exclusive invitation, the owners and directors of the close-knit Conservatory Outlet Network of retail partners, as well as their wives/husbands and partners, were treated priority entry to the tower, then to be greeted with the stunning private views from The Gustave Eiffel Salon. Overlooking the striking backdrop of the city of Paris at sunset, guests were thanked for traveling to the city for this year’s event, and a special mention given to those who had achieved over 95% recommendation rate on the Conservatory Outlet online review centre. Newest Network members Bon Accord Glass (Aberdeen) and Styleglaze Installations Ltd (Daventry) were welcomed into the network with special gifts, and long-standing members, TradeMark Windows (Berkshire), County – The Home Improvers (East Sussex) and Mid Wales Windows (Newtown) were thanked for their time within the Network – 5, 5 and 10 years respectively. The City of Love was seen to have an impact on the guests as it was revealed that Managing Director of Pennine Home Improvements – Mark Tinnion (North East), had proposed to his now fiancé over the weekend, and three other couples were celebrating their engagement or marriage this year. Conservatory Outlet Group CEO, Greg Kane went on to brief the network guests on a number of projects in the pipeline for the

coming year and congratulate the successes of recent projects, including the launch of a full suite of new brochures as well as new additions to the network’s product portfolio - The Extreme Collection. The evening ended with a video which showed various outtakes and clips from around the network, before guests were left to dance the night away looking out over the infamous sights of Paris. Conservatory Outlet Managing Director, Michael Giscombe said “The city of love has certainly lived up to its reputation for this year’s Conservatory Outlet Gala Dinner. It’s our business model that allows us to be able to meet like this- without conflict of interest. For us and our guests, it’s not just a networking event, it really does feel like a family reunion! I am humbled to be able to bring the Network together in such an iconic, world famous venue such as the Eiffel Tower! But it really is just a small token of our appreciation for them being part of the Network and for their hard work throughout the year.” READER ENQUIRY NO: 1218/0000

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

SOLIDOR INVEST IN A NEW ONLINE EXPERIENCE Solidor continue to build on what is widely accepted as the strongest consumer brand in the composite door sector, with a newly developed website that capitalises on the very latest digital technologies and thought processes.

a static image, along with details of the newly expanded colour range which includes Lavender, Cobalt Blue and Twilight Grey. Scrolling further down the page are interactive and selection

driven sections for glass types and hardware, while security is highlighted with a section on the 3 Star Ultion cylinder, which is offered on all Solidor doors as standard.

The website homepage has been completely transformed from a flat scrolling page to one that uses parallax scrolling, a new technology that takes a 2D image and adds an element of depth, thereby helping to create a new virtual experience. Solidor’s renowned consumer imagery is utilised to the full, while there is also an area where a typical Solidor door is exploded offering several hotspots which highlight key product features.

Gareth Busson, head of sales and marketing for Solidor commented: The new developments on the Solidor website are part of our ongoing investment in digital technologies and software, including Solidor Cloud 2.0. We’ve introduced latest thinking into the changes to the homepage in a way to better engage consumers from what was

On the newly developed homepage are also options to change doors on

NEW PREMIER WINDOWS WEBSITE GETS RESULT – JUST HOURS AFTER GOING LIVE When top installer Premier Windows needed a brand-new website to make them stand out as the high-quality choice when it comes to windows, doors and glazed extensions, they knew who to turn to – Purplex. The leading full-service marketing agency in the construction industry have a reputation for building websites that get companies noticed. And it didn’t take long for Premier Window’s new website to get some attention once it had gone live, just a couple of hours in fact. A perspective customer with a new build project visited the website and called them straight away. Nathan Moore, Managing Director of Premier Windows, said: “The customer called us within two hours of the website going live, said they had been looking for an installer in the local area and ours was the best website they had been on, and that’s why they got in touch. It was amazing. “We wanted a website that reflects our no-pressure sales approach and the highquality products and professional service we provide, and the new site captures all this perfectly. The site is bright, fresh and easy to navigate and Purplex did a tremendous job.

We were absolutely blown away with it and are convinced it will take our business to the next level.” The Weymouth-based company was established in 2011 and offers a broad range of top-quality uPVC, aluminium and composite products across Weymouth and the neighbouring areas. They have also signed up to work with Purplex on digital, SEO, Adwords PayPer-Click and social media and Adi Day, Purplex’s Digital Director, commented: “With the market so competitive today, having the right website that stands out from the crowd is vital for any business. “Our web design team have done a tremendous job for Premier Windows and we were delighted to hear that they were so impressed. The fact that they had an enquiry from it in such a short space of time not only reflects well on Premier, but on Purplex too. We are looking forward to working with them going forward.” For more information on Premier Windows, visit Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit or call 01934 808132. READER ENQUIRY NO: 1218/0000 | December 2018

Firmly positioned at the middle, bottom of the page as you scroll is a direct link to the Door Designer, so that consumers can quickly build their perfect Solidor. If would be customers haven’t already looked to identify their local Solidor partner at the bottom of the home page, they can also do so at the end of the Door Designer, where there is a Request Quote button.

already a world-class website to one with an even greater focus on interaction with the end user. He continued: ‘Building a consumer facing brand builds loyalty, pull through demand and ultimately sales for us, all with digital marketing technologies very much to the fore. It’s also a strategy that will serve us well into the future as we look to build further equity in the Solidor brand.’ Please visit the new Solidor website at and add to their following on Twitter @solidor. You can also find out more about the benefits of becoming a Solidor partner by calling 01782 847300 or e-mailing READER ENQUIRY NO: 1218/0000

RAPIERSTAR REVEALS TOP THREE FASTENER FAILINGS Analysis of data from over 250 customer factory audits by window and door fastener specialist Rapierstar has revealed that most fabricators suffer quality, productivity and health and safety problems because of the same three basic fastener selection mistakes. Rapierstar have now been running their Fastener Health Check audit programme for over a quarter of a century and have amassed a wealth of real-life fabricator feedback during this time, enabling them to offer unique insights into product quality and manufacturing efficiency. The three most common mistakes that Rapierstar’s Technical Consultants find on fabrication lines are: • The wrong type of screws being used to attach friction stays in 72% of audits. • Screws being used with the wrong type of drill point for specific materials in 64% of audits. • Screws made from the wrong type of metal being used for a particular application in 52% of audits. The consequences of making these mistakes can be far-reaching, costly and potentially damaging to a fabricator’s reputation. Finished windows and doors can quickly develop problems, which results in expensive call-backs and reduced customer satisfaction, but the costs can mount up in the factory too as productivity suffers and the risk of injury to operatives heightens. David Furness, MD at Rapierstar says: “In over 25 years we have never seen a fastener health check come back with a perfect 100%

A selection of Rapierstar branded fasteners for windows and doors

score. That suggests that every fabricator can improve their business simply by taking a step back and thinking about whether the various fasteners used throughout window and door construction are the best ones for the job. “Fasteners may look like small commodity products, but their importance should not be overlooked. They are engineered components that have been designed to complement today’s advanced window and door materials, and help deliver on performance goals, production processes and the highest health and safety standards.” In addition to its Fastener Health Check programme, Rapierstar offers a wide range of technical guidance to fabricators and installers, including free to download Recommended Fixing Manuals (RFMs), which have been compiled in cooperation with the leading PVC-U and aluminium profile systems. Its fastener specialists also work closely with fabricators, hardware suppliers and systems manufacturers to develop bespoke solutions and advise on the specification for fasteners required to pass specific safety, security and performance tests. Find out more at READER ENQUIRY NO: 1218/0000




Roof window manufacturer VELUX® Company Ltd has demonstrated resounding levels of customer satisfaction in a recent business survey. VELUX UK and Ireland recently undertook an Institute of Customer Service Business Benchmarking survey to assess levels of satisfaction amongst their customers. Their Customer Satisfaction Index of 90.1 out of 100 is higher than the UKCSI average – a survey conducted by The Institute of Customer Service which asks 10,000 customers about their experience with organisations, including many leading brands. Customers praised the service of the roof window manufacturer as being ‘helpful, efficient, knowledgeable and reliable’, noting its ability to ‘get it right first time’ and vowing that they’d be ‘extremely likely to recommend VELUX to a friend.’ In terms of customer relationships, VELUX scored exceptionally highly in the Net Promoter Score category, with points totalling 80.2, again higher than the average for the UK and the retail (non-food) sector. Ron Hogg, operations director at VELUX UK and Ireland, said: “VELUX is extremely committed to providing high levels of customer service and we seek to exceed customer expectations wherever possible by providing a professional, high quality service. To see our efforts in putting customer service at the forefront of our operation being recognised across the UK is fantastic and makes all of our hard work worthwhile.”

“VELUX is extremely committed to providing high levels of customer service and we seek to exceed customer expectations wherever possible by providing a professional, high quality service.” READER ENQUIRY NO: 1218/D0001


The UK’s Leading Glass & Glazing Newspaper

RECOVINYL: 2017 PVC RECYCLING FIGURES CONTINUE TO RISE The collection and recycling of waste PVC throughout Europe, including the UK, reached a new high of 639,648 tonnes in 2017, according to latest industry figures. Recovinyl®, the PVC industry’s recycling scheme, was the largest contributor to this total and registered a total of 633,127 tonnes of recycled PVC waste in 2017. While this represented a 13% increase from 2016 with increased volumes recorded in France and Italy, recyclers reported a shortage of postconsumer window profiles for recycling in the UK. Recovinyl is an initiative by the European PVC value-chain aimed at facilitating PVC waste collection and recycling. Created in 2003 as part of Vinyl 2010, the predecessor of VinylPlus®, its aim is to advance the sustainable development of the PVC industry by boosting the collection and recycling of waste. Today, as part of the VinylPlus voluntary commitment to sustainable development of the European PVC industry, Recovinyl has a broader mission. Its activities extend to optimising the resource efficiency of the PVC industry by mediating between recyclers and converters to establish a trustworthy relationship and material flow. Recovinyl’s target is to stimulate and certify the recycling of 800,000 tonnes of PVC waste by 2020 as one of the challenges set in the VinylPlus Voluntary Commitment. VinylPlus has also recently committed to recycle and certify the use of at least 900,000 tonnes of PVC per year into new products by 2025, securing PVC’s place at the heart of the Circular Economy.

Furthermore, VinylPlus has also committed to recycling a minimum of one million tonnes per year by 2030. PVC is a strong, versatile and readilyrecyclable material widely used in many modern building products; the most familiar in this sector being window frames, fascias and soffits. Since their introduction to this country around 40 years ago, PVC-U windows and doors have been installed in millions of homes throughout the UK. Developments in design, materials and construction have greatly improved the aesthetics, thermal-efficiency and security of these popular products over recent decades. As homeowners have substituted their older and often single-glazed windows with modern versions, this growing ‘replacing the replacements’ market has resulted in corresponding growth in PVC recycling infrastructure. Previously there was little or no recycling infrastructure in place to accept waste PVC-U frames, which were sent to landfill. Since 2003 when Recovinyl was created, and 2005 when it was established in the UK, more PVC waste is being recycled. PVC can be recycled multiple times without any loss of performance and reused in many diverse new and long-life products from construction products such as windows to flooring and electrical components. Richard McKinlay, Head of Circular Economy at Axion, Recovinyl’s Regional Representative for the UK, says: “Recovinyl continues to deliver impressive sustainable achievements in recycling a valuable material that was once consigned to landfill. On-going investment in recycling infrastructure, strong commitment from the construction sector and growing demand from manufacturers for good recycled material are all key factors.”

For fabricators and installers, recycling PVC makes ‘complete sense’ says Richard: “With a recycling network across the UK, it’s a convenient way to save you money on landfill disposal, it protects the environment and it’s the right thing to do. “Whether you are a fabricator or an installer, you could save money by recycling your waste PVC and Recovinyl can help you to do this. Look on the Recovinyl website to find your local recycler.” VEKA Recycling was one of the first Recovinyl recyclers in the UK, opening their Kent facility in 2007, followed by further investment in a Wellingborough plant in 2018. Working with strategic collection partners throughout the UK, it offers a reliable recycling service for recycling PVC frames and post-production off-cuts. Simon Scholes, Commercial Director at VEKA Recycling says that the ‘increasing professionalism’ of the PVC recycling industry is contributing to the material’s sustainability and its value as a waste resource that can be recycled. “There is greater awareness in the window industry that PVC can be recycled and we welcome the fact that profile manufacturers recognise this and are responding by recycling more. Investment is making the PVC recycling industry more professional and is helping to bring sustainability to the industry as a whole.” Commenting on the VinylPlus report of a shortage of post-consumer PVC frames for recycling in the UK, Simon continues: “It’s good that there are several large recyclers hungry for feedstock as we are all after a finite amount of waste PVC. A number of factors are influencing supply, such as Brexit uncertainty, the market flattening and companies working smarter and producing less waste. But there’s no simple answer. “While the market may have stabilised, demand for PVC recyclate continues to rise and the construction industry has much to gain economically and environmentally by sending waste PVC for recycling.” Cumulatively, 4.2 million tonnes of PVC have been recycled through the VinylPlus framework across Europe since 2000. Building on this, Recovinyl’s strategy continues with consolidating and increasing the steady supply of PVC waste being recycled in Europe by creating demand – a ‘pull-market’ for recycled PVC material from the converting industry. Check out your nearest Recovinyl recycler at READER ENQUIRY NO: 1218/D0002

December 2018 |


The UK’s Leading Glass & Glazing Newspaper 1218/D0003



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KESTREL BDM MADE UP WITH NEW ROLE You could say that Kestrel’s newest signing is made up with her role as business development manager.

East. She hits the road this November after weeks of product and company training and can’t wait.

Alysse Campany, who has more than seven years of experience in the construction industry, has joined the cladding, soffit and fascia brand covering London and the South

“Kestrel has such a breadth of products, it’s been important to spend time understanding them, how they are manufactured and distributed,” Alysse said. “However, I love meeting people and working with customers, so I am really keen to get back on the road.” While the products may be new, having worked with distributors supplying materials to large construction projects, Alysse has a strong contact book and understanding of the field. “My previous role had a similar combination of installers and distributors to Kestrel and so I’m hoping that some of those contacts will be useful for our existing and new customers,” Alysse added. Outside of work, Alysse indulges in her hobby as a make-up artist to friends and is a huge fan of singing diva Mariah Carey. “Christmas is my favourite time of year and my husband has already got me my perfect gift – tickets to see Mariah Carey in December, it really doesn’t get more festive than that!” Alysse added.

All I want for Christmas… Is Kestrel: Alysse Campany has landed her dream job at Kestrel | December 2018


KESTREL INVESTS IN OPERATIONS TEAM TO MEET GROWING DEMAND Kestrel is investing in staff, tools, training and management as demand for the brand’s soffits, fascias and cladding soars. In July, the brand recruited continuous improvement expert Rich Amison to oversee operations at its Scunthorpe plant. Rich explained: “Responding to customer demand is incredibly important at Kestrel. We have seen increasing demand across all our product lines, which means our operations team has to be flexible and able to respond quickly to our customers’ needs.” Rich, who has a wealth of experience in logistics and manufacturing, has brought in new tools and recruited skilled staff to work in the factory. He has also introduced a new programme of staff training for the operations team to improve efficiency in the manufacturing process and meet changing demands for Kestrel’s broad range of products.

“While white fascias, soffits and cladding remain popular, orders are increasing for coloured and foiled products, among specifiers and the refurbishment markets,” Rich explained. “For operations, this means that our team needs to be able to switch lines quickly and efficiently to ensure that customers get the products they need, when they need them.” The investment is paying off, with Kestrel achieving a significant increase in its OTIF (on time and in full) delivery rates, despite increasing demand across the range. “There’s no question that the investment paying off,” Rich added. “The team has pulled together and proved its commitment to continuous improvement, which is really driving Kestrel forward.” READER ENQUIRY NO: 1218/D0005



The UK’s Leading Glass & Glazing Newspaper

KESTREL We wish REACHES you a ‘GOLD’ Merry STANDARD Christmas FOR SIXTH and a YEAR IN A Happy ROW Kestrel has proved that sustainable sourcing is at the heart of its business after achieving the BES 6001 for the sixth year running. The accreditation means installers, specifiers and distributors can be sure that Kestrel’s fascias, cladding, soffits and trims meet high standrads of sustainability. Kestrel sales and marketing director Owen Thorogood said: “Kestrel has held BES 6001 since 2012. “It’s a true ‘gold standard’ in sustainability and shows our customers that they are buying the best, not just in terms of quality fascia, cladding and roofline products, but in our supply chain and manufacturing process.” The BES 6001 standard scores Kestrel for issues such as material traceability, business ethos, health and safety and waste management within its supply chain. In order to keep the accreditation, Kestrel faces an independent audit every 12 months, and this year managed to improve its score. Owen added: “While we are proud of having the BES 6001, we are also committed to improving wherever we can. “This increased score shows that we are working with a reliable and even more sustainable supply chain of companies that hold themselves to the same high standards as Kestrel.”

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December 2018 |


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‘WHY TRADESMITH?’ BROCHURE Tradesmith, the Hailsham-based trade fabricator of finely-crafted windows and doors serving the South East, has introduced a ‘Why Tradesmith?’ brochure. The new brochure is designed to help installers sell more to the fast growth sectors in the market. At the start of 2018, Tradesmith reviewed the market to identify strong growth sectors, such as homeowners whose homes have risen substantially in value over the years, and the products and brands it fabricated. Seeing strong growth in colour and high-end products, Tradesmith strengthened its line-up to offer a wide range of the best flush sashes and heritage windows and doors for character homes and period properties; premium composite doors; aluminium doors and windows, sliders and bifolds; and slide and fold doors and windows, so customers would have all the highend products and in-demand brands they needed to win profitable business and grow. The company sharpened its service too, so customers could offer a real-time service in keeping with the rapid response service homeowners have got used to today.

“Installers aren’t used to such a combination of brand, product choice, and reliable fast-response service,” explains Tradesmith Managing Director Mark Hutchinson, “so we needed an effective way to tell them. That’s why we decided on this ‘Why Tradesmith?’ brochure. When they see the in-demand products, the amazing colour range, the bigname brands and the choice of service levels, including our Amazon-fast Next Day service, they realise how much more competitive they’ll be, and they give us a call. Our growth has been phenomenal since we implemented this new strategy.” The brochure, which leads with the in-demand brands and products, has stunning imagery. The portfolio includes Deceuninck Heritage; Deceuninck Invisifold doors - and windows - with VBH hardware; Residence (R9 and R7); VEKA Halo windows and doors; WarmCore hybridaluminium doors and windows; Masterframe vertical sliders; Masterdor Craftsman precision engineered doors from Synseal; premium Solidor timber-core composite doors; the beautiful traditional PVC-U Sussex Doors; Ultraframe, Stratus and Global conservatory roofs; and a wide range of great hardware from VBH, Ultion, Lock-Lock, Residence Romatopola, Ingenious, and others. “We’re also the first PVC-U fabricator to offer a range of Bluesky certified A++, A and B rated acoustic windows,” Mark continues. “Apart from making the best range of flush sash windows, this brand line-up instantly enables

Tradesmith to offer the widest, most exciting range of colour in the South East. And the killer is, we offer it with the same fast-response service levels in white and colour. “People who haven’t seen our factory, delivery vehicles or website recently will see that we’ve refreshed our logo and style, so we look the business too,” says Mark. “Customer and prospect response to the new branding and brochure has been extremely positive, and together with our new marketing and PR it’s brought in a lot of business very quickly. We’ve had to take on an extra 20% of people in the factory to enable us to make it.” To get your new brochure call 01323 849123, visit and follow @TradesmithLtd. READER ENQUIRY NO: 1218/D0008


2018 See page 72 | December 2018




BAU 2019 Dear Chris, Niamac Developments Ltd, trading as SafeGlaze UK, was placed into administration yesterday (30 October 2018). A statement has been released by the administrators Armstrong Watson. In the statement it mentions that SafeGlaze is registered with FENSA. Please note that this is incorrect and in fact SafeGlaze UK was registered with Certass and not FENSA. FENSA has never been involved with SafeGlaze UK. We have contacted the administrators who have corrected the statement online. Please note if you are going to publish from the original statement from the administrators, may I ask that you ensure this error is not repeated. Please see statement extract below: “The Director has advised that as SafeGlaze UK is registered with FENSA, any customers who have bought double glazing through SafeGlaze UK he believes that they will continue to be protected by FENSA, even after the closure of the business. This is a matter that the Administrators are currently looking into and will clarify the position in due course.” See full statement here: https://www.armstrongwatson. James Lee Director of Group Marketing and Communications Glass and Glazing Federation Tel: 0207 939 9101 | |

Dear Chris, Since publishing our door furniture performance and warranty research in May, installers have told us about the true cost of product failure which is tarnishing reputations as well as furniture. The door furniture ‘credit on return’ policies, where a credit for the rotting component is paid only when the faulty product is brought back from site, packaged and shipped off to the supplier for inspection. This is a contributor of why 77.5% reported they are unhappy with how these warranty issues are handled. Customers tell us the return processes are so convoluted that in many cases they simply don’t bother returning the item. They pay the supplier of the faulty product for another one and fit the same again!

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: READER ENQUIRY NO: 1218/0000



The real cost to installers is taking the complaint from the homeowner, returning to site, ordering replacement products and then going back to make good a fault not of their making. But the cost is far greater than the hours and fuel, it’s the alternative cost of what they could have earned whilst servicing their suppliers warranty promise. Head Offices then don’t see the magnitude of a problem. If their return processes are so tortuous that products don’t get returned, they could be peddling the same product for 30 years without thinking there is a need to improve. This is why we created The Sweet Guarantee. If it pits, we handle it directly. A fit and forget, don’t involve yourself guarantee, supported with test data of 33 times the required standard at 8000+ hours in a salt spray chamber and still no reported issues. Nick Dutton CEO, Brisant Secure

Alutech Systems, the UK operation for the Alutech Group, will be exhibiting at BAU 2019 - the World's Leading Trade Fair of architectural solutions, construction systems and building materials - on 14th to 19th January 2019 in Munich, Germany. From stand C1.220 (hall C1, stand 220), Alutech, one of the largest aluminium extruders in the world, will be launching a number of new products for both commercial and residential markets, giving fabricators a first chance to see them before they arrive in the UK. Alutech Systems will welcome a party of 30 guests from 10 UK companies to the renowned Munich exhibition, where they will see the latest launches from the Belarus-based extruder that will be rolled out across the UK over the course of next year, including the ALT W72 thermally broken balcony door with low threshold. This system is intended for the assembly of terrace and balcony entrance groups of various configurations and complexity, that comply with current European standards with the threshold height of no more than 20 mm and to which increased thermal and acoustic insulation requirements are applied. Also on show, and new to the ALT W72 range, is the thermally broken window with hidden sash. This complex universal system is intended for production of windows with a hidden sash. The significant visual advantage of such solution is the absence of visible external aluminum sash profiles. This makes the translucent facade look similar both in the fixed and in the opening part. Call 01924 350 110, email or visit READER ENQUIRY NO: 1218/0000

BAU 2019:

WIDE-RANGING PROGRAM FOR THE BUILDING TRADES Because it covers the full spectrum of the building trades, BAU, the World´s Leading Trade Fair for Architecture, Materials and Systems, is the most important sector gathering for all those involved in the business of planning and construction. But it´s not just a the no. 1 information and communication platform for planners and architects, it also has many specific offers and events of interest to all those working in the construction and fitting-out trades. “Tradesmen Meet” – for years this has been the place for presenting aspects of particular interest to the building trades. Up until now it has been located in Hall B0, but in 2019 it moves to the new hall, C6, close to the section on building tools. As such “Tradesmen Meet” is now in its “natural” environment, in an area that all tradesmen will head to during their visit to BAU. One of the attractions at “Tradesmen Meet” that visitors can look forward to is a program of talks specially tuned to the needs of the construction trades. The range of themes is broad and diverse. Digitalization, smart homes, insulation, ventilation, fire protection, use of color, social media, women in the building trades, recruitment/shortage of skilled people – in other words all those issues that are topical now for those working in the construction trades. As part of this program there are a number of panel discussions where architects and building tradesmen and -women talk about the key issues. An interesting exchange of views is guaranteed. The themes up for discussion are as follows: • Tuesday, 11:00-12:00: “The digital building site – how are BIM and software for the skilled trades affecting the planning and building process?” • Wednesday, 11:00-12:00: “Ventilating with closed windows – centrally, decentrally or integrated into the window? Which building technology solution is best for the ventilation concept?” • Thursday, 11:00-12:00: “The building skin – well insulated and air-tight from cellar to roof. Does the theory work in practice or are we planning the unbuildable?” • Friday, 11:00-12:00: “Color is / as a luxury” More detailed information on these and other events as part of BAU 2019 can be found at: Rahmenprogramm READER ENQUIRY NO: 1218/0000

December 2018 |

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APPRENTICESHIPS KEY TO GROWTH: EMPLAS With nine current apprentices working within its team, on top of those who have already completed their training, Emplas has said apprentices are key to its long-term growth strategy. The skills shortage is consistently cited as one of the key challenges facing not only the window and door industry but the UK construction and manufacturing sectors as a whole. Emplas is working to address this deficit through its now established apprenticeship scheme, which has already seen four apprentices successfully graduate into permanent roles within the business. With a further nine apprentices starting or nearing completion of their training, Emplas’ HR Manager Judith Chadwick,

said that apprenticeships were critical to the fabricator’s longterm strategy. She said: “Apprentices are absolutely key in supporting our plans for the future. The challenges in recruitment are well documented nationally and also within our own industry. “There aren’t hundreds of people to choose from with a ready-made skills set. Finding people who fit in with our culture, who have the right attitude and who are able and willing to learn, is much more important to us.” Emplas apprenticeships are delivered through a mix of on the job and 20% ‘off the job’ training as required by legislation, including college release, assessments and coursework, for a minimum 12-months or longer, depending on the role and training provider. Current and former apprenticeships have included roles as diverse as HR, IT, Marketing, Sales Co-ordinator, customer service, as well as installation

apprenticeships with T&K Home Improvement’s, Emplas retail business and marketing test-bed. Julia-Ann Robinson, joined T&K as Installations Co-ordinator, completing her Level 2 and Level 3 Business Administration Apprenticeship over the last 18 months. She said: “Doing an apprenticeship while you’re working, gives you a level of exposure that you just wouldn’t get through classroom-based training. “I came away with a really full understanding of all of the elements and roles needed to run a successful retail business from sales through to installation, picking up key skills that I continue to use and develop as I move forward in my career.” According to government figures, employers who have an established apprenticeship programme report that productivity in their workplace improved by 76%. Meanwhile, 75% said that apprenticeships improved the quality of their product or service, alongside other advantages including improved morale and retention. Judith added: “If you’re an installation business and are prepared to invest a little time and resource into their development, apprenticeships are a great way of building a team which will move your business forward into the future. “We’re also happy to share our experience and learning points with any of our customers who are considering launching their own schemes. “We’d also be delighted to hear from anybody, considering an apprenticeship and looking to get their careers off to a flying start.”


For more information on Emplas visit email or call 01933 674880. Current Emplas apprentices from front to back: Evie Sandall, Julia-Ann Robinson, Dawid Hajduk, Tom Chantrell, Stanley Richardson, Charles Loveridge



December 2018 |


The UK’s Leading Glass & Glazing Newspaper



KÖMMERLING’S CHANGES AT THE HELM AT EXLABESA BUILDING SYSTEMS STRONGER SALES TEAM profine UK have just finished putting together a new and experienced sales team to help push the KÖMMERLING brand further in the UK, with the promise of additional product and marketing investment over the next 12 months and beyond. With new managing director Gareth Jones on board and Brian McDonald promoted to sales director, the new sales team have been tasked with nurturing existing business and bringing on new customers, something the latter task has already been achieved in just their first month together. The new team includes area sales managers Leigh Cooper for the north, Ian Smith – midlands and Jason Scrivens for the south. Each new member of the sales team has been carefully recruited by profine, bringing with them experience of German system companies, building plastics groups and at fabrication level. With a huge presence planned for the FIT Show in 2019 along with the launch of System 76, the team are already highly motivated at the opportunities that await them, for what is regarded as one of the most well-respected brands in the glazing industry. Gareth Jones, managing director of profine UK commented: ‘We’ve been very careful and diligent in the way in which we’ve recruited for the new sales team. For profine and our KÖMMERLING brand it’s also reassuring to know that we’re able to recruit the best talent in the industry, for what is the start of a new and certainly exciting chapter for us in the UK.’ For KÖMMERLING information, including the new System 76 and for becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail or visit You can also follow them on Twitter @kommerling_uk.

Exlabesa Building Systems has announced the promotion of Paul Benn to General Manager. Paul joined the business back in 2015 and his promotion reflects what he has achieved during his time. In his new role, Paul will report to Director of Exlabesa Building Systems (Global), Paco Quinta.

Previously holding the post of National Sales Manager, Paul has been instrumental in help building the company’s wellrespected position in the UK fenestration market. His appointment as General Manager reflects the strength of his abilities and his commitment to create opportunities to further strengthen the UK operations.

Commenting on Paul’s promotion, Derek Hodgson, former General Manager of Exlabesa Building Systems said: “Having been with the business for seven years, I had recently made a personal decision to take a step back from the business.

Paul has been tasked with the specific goal of generating profitable sales in the UK for the company’s aluminium systems and realising Exlabesa Building Systems ambition to continue to grow market share. Paul takes up his new position from 1st November, 2018.

“I will, however, continue to support Paul and the rest of the team going forward. Paul has been a great asset to myself and Exlabesa Building Systems and is a natural successor for this role. I wish him every success in his new postion”.

Exlabesa Building Systems is one of the country’s most experienced aluminium systems houses and continues to invest in new products, facilities and machinery to continually support the growing UK market. Plus, as part of the Exlabesa Group,

READER ENQUIRY NO: 1218/0000 | December 2018

Tel: 01302 762 500 - READER ENQUIRY NO: 1218/0000


RICHARD LEE ENHANCES POLYFRAME CUSTOMER JOURNEY IN PIVOTAL NEW ROLE As Polyframe approaches the end of its busiest year in history, the business is looking forward to an outstanding 2019 with the appointment of Richard Lee into the newly created role of PVCu category director. Polyframe – a leading supplier of branded PVCu products – is now implementing a string of important developments to enhance the customer experience and make the business even easier to work with. The appointment of Richard, who was formerly managing director at Polyframe’s Halifax site, has bolstered the talented leadership team and heralds the beginning of an exciting new strategy for the business. In his new role, Richard will steer a strategic plan to achieve greater consistencies

The new sales team for KÖMMERLING in the UK

the company is part of the largest privately owned aluminium extrusion company in Europe and one that operates in 40 countries on three continents.

across the whole PVCu division and help customers achieve sustained growth. Utilising the size and scope of parent company Customade Group to drive the highest standards of product quality and service, Richard is working across four dedicated PVCu production sites in Halifax, Livingston, Norwich and Stonehouse. Richard is based at Polyframe’s 145,000 square foot production site in Halifax and brings more than 35 years of PVCu industry experience to the position. He will spearhead a number of new developments across all processes which, along with an industry-leading product mix, includes quoting, ordering, delivery and after sales care. This will ensure that the business provides the very best experience for its customers at every stage. Commenting on his appointment, Richard said: “I love this industry and I’m very excited to be taking up this terrific new role. It means I have the opportunity to make a real difference to our customers at every stage of their journey with us. Our goal is to make their experience of working with Polyframe as seamless as possible and our new strategy is all about continually improving to help them successfully grow their PVCu business with the right partner behind them. With a complete product offering that’s second to none and more developments in the pipeline, we’re ready for a very bright 2019. I can’t wait to get started!” Polyframe has recently increased the headcount of fabricators at its two largest sites in Halifax and Norwich by 25% to satisfy increased demand and maintain its position as the UK’s leading fabricator of

multi-system PVCu windows, doors and conservatories. The business has also made significant investments in infrastructure and equipment to further align all four production sites and enable them to deliver consistently high levels of quality and service. David Leng, group chief executive at Customade Group, added: “Richard is an industry stalwart and he has a wealth of experience in PVCu. His drive, passion and expertise will add significant value to the business, both in terms of the quality and consistency we deliver to our customers and also in our ambition to improve all our processes in line with world class techniques.” With Richard taking on new challenges, Phil Gray has become the new managing director of Polyframe Halifax. Phil, who has many years’ experience in the industry and joins Polyframe from the Epwin Group, is also based in Halifax. These new developments, along with offering a choice of five market-leading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell, show that Polyframe is dedicated to helping all customers to make the most of their PVCu business. With multiple profiles from one supplier, unrivalled marketing support and dedicated account managers, installers can rapidly expand their product ranges and achieve sustainable growth. For further information on Polyframe, contact 01422 330460 or visit READER ENQUIRY NO: 1218/0000



The UK’s Leading Glass & Glazing Newspaper




NEW APPOINTMENT AT INSIGHT DATA STRENGTHENS CUSTOMER EXPERIENCE Preparing for another busy year ahead, renowned industry data specialists Insight Data have strengthened their talented team with a new appointment. Lucy Dennis joins the Insight Data team as the firm’s new Customer Services Manager. Her remit is to oversee the customer journey, ensuring Insight Data customers are receiving the best possible service across their wide range of platforms and services. Lucy will work closely will every department to exceed customer expectations from initial onboarding, right through to campaign delivery.

Lucy Dennis Customer Services Manager

Lucy brings her vast experience from previous roles in both customer service and business development capacities. Furthermore, her background in events and both digital and direct marketing will bolster Insight Data’s skill set, providing an even greater bank of knowledge at the customers’ disposal.

“Lucy will now get to work with our team looking at areas where we can improve and processes we can introduce to deliver the best possible service. It’s all part of our commitment as the industry’s trusted data provider to deliver the tools and support to not only help our customers grow, but navigate any potential turbulence in the months and years to come.”

“I am absolutely delighted to join the Insight team and really look forward to working closely with their fantastic customer base,” Lucy comments. “It’s exciting to join such a high-profile business which is achieving great things. My aim is to evaluate the customer journey to ensure we are maximising every opportunity and delivering as much value as we can. Ultimately, I want to help Insight continue to grow from strength to strength, delivering both fantastic results and great customer service.” Jade Greenhow, Operations Director at Insight Data adds: “We are thrilled to welcome Lucy to Insight Data as demand for our services continues to grow. At

Insight, we are partnering with new customers at an incredible rate – especially as new data regulations and changing market conditions both demand accurate prospect data. We strengthened our team to make sure we are always exceeding our customers’ needs and delivering a reliable, consistent service.

New additions to the team come after a successful 12 months for Insight Data with increasing demand for Salestracker, the firm’s online prospect database, CRM system and integrated email marketing platform. Through Salestracker and its unrivalled live database, customers can unlock real-time contact details and business information for over 60,000 potential customers across the glazing and construction industries. For more information contact Insight Data on 01934 808293 or via email at READER ENQUIRY NO: 1218/0000

Recruit, retain, repeat. This is the mantra it would seem bosses at awardwinning manufacturer Quickslide have lived by for the last six months, after successfully taking on 39 new members of staff since April. Applicants who showed a natural aptitude for integrity alongside their own practical skills have filled positions in all areas of the company, including three Sales Account Managers and 26 Fabricators. The cohort is a combination of individuals both from within, and outside of the industry – a deliberate move in a quest to ensure continuous improvement. Managing Director Ben Weber explained: “Bringing in so many new faces could have been a challenge, but our employees have settled into life at Quickslide brilliantly. It was a conscious decision to look for individuals who aren’t so familiar with glazing, as in many cases it is the transferrable skills and personalities, not their knowledge, which makes them compatible. In order for us to continually move forward and remain one of the leading providers of our

products, it’s important that we consider how the team blends together and where strengths lie.” Among those joining Quickslide is Sandra Berg, an ex employee who took time out of her marketing role to travel. Returning as Marketing Manager, she is responsible for upholding the brand credentials of Quickslide, and maintaining a twoway dialogue between the company and its installer customers which communicates the great service and quality they have come to expect: “I missed Quickslide while I was away. I feel like I’m not just employed by them, but by all our customers, too. Now I’ve come back

into the fold, the goal is to continue building up the trusted relationship we have with our Quickslide community and supporting their unwavering expertise. With regards to the latest appointments, Sandra says: “People are the foundation of Quickslide, and its reputation. The employees shape the culture and they are the ones who must act in alignment with our philosophy to keep it alive for years to come. I haven’t met all of the new people yet, but hopefully they already feel the same sense of workplace family that the rest of us do.” READER ENQUIRY NO: 1218/0000


ROMAG ANNOUNCES TWO NEW INDUSTRY-LEADING BOARD MEMBERS Leading North-East specialist glass manufacturer, Romag is pleased to announce the appointment of two new board members to lead the company as part of the first phase of its ambitious growth strategy. Harry Moore, an international strategic consultant, has been appointed as chairman to the board. With a long and illustrious career, he has a wealth of experience in businesses requiring organisational change and has previously worked with and made success of major, well known global brands. Harry commented “I am delighted to join Romag on its journey to becoming the UK’s most successful glass manufacturer. Romag is a business full of passion; for the remarkable glass products manufactured, but also for the quality clients it works with. With the new additions to the board and significant investment in new technology, people and development of new markets to follow, Romag is poised for success”


Stephen Joyce joins the board as Managing Director and will have full responsibility for the day to day operations and development of the business. He brings with him over

two decades of manufacturing experience and a reputation for impeccable service delivery. Stephen commented “Romag is an exceptional business with a proud history and an exciting future. I am thrilled to be given the opportunity to lead a strong team of employees who are market leading in their skill and expertise. I am determined that with a mix of great internal talent and our impressive new team we will push the business towards long term sustainability and growth”. Romag is one of the UK’s largest glass processors serving the Architectural, Security, Transport and Solar PV markets. With over 75 years in business, Romag has a strong reputation around the globe for manufacturing high quality specialist glass products to meet individual client aspirations. Tel: 07870882270 READER ENQUIRY NO: 1218/0000

December 2018 |


The UK’s Leading Glass & Glazing Newspaper




JOHN KING APPOINTED TO CARL F GROUPCO BOARD John King has been promoted to Sales Director for Carl F Groupco. While retaining his national sales management responsibilities, he will also sit on the company’s board of directors. With over thirty years’ experience gained across management, technical, sales and hands-on roles in the door and window industries, John returned to Carl F Groupco in 2017 to head up the company’s nationwide team of Regional Sales Managers (RSMs): he had previously worked for the company for eight years as an RSM.

Photo: Roy Frost Group CEO (left) Steve Gardiner Managing Director (right)

Listers Central Ltd have announced the exciting appointment of Steve Gardiner to the role of Managing Director. The prominent Stoke-based fabricator is looking to continue its growth in 2019 after what has been a hugely successful year, which included sales figures hitting £1m for the month of August. Steve has an impressive CV in the industry and brings a wealth of experience to the role. He joined Everest in 1999 as Operations Director and helped grow the company from £80m-£165m in his 12 years there before leaving in 2010. He’s also had spells at CET Glass in Northampton, which is now Epwin Glass, Wendland Roofs, which is now part of Ultraframe, and, more recently, Float Glass Industries. Interestingly, the appointment comes with some history as Steve and Roy Frost, Group CEO, have worked together at various stages of their careers. They first met in 1995 when Steve was appointed Manufacturing Director at ABB Kent Water Meters and Roy was a young Team Leader. Roy said: “I immediately struck up a great friendship with Steve and he taught me a lot about business but more importantly how to manage people. When Steve moved onto Everest it seemed almost inevitable that our paths would cross again and so it proved to be when I became Managing Director of Everest.” Steve and Roy went their separate ways to pursue solo ventures in 2010 and now, eight years on, they have joined forces once more and the link-up is sure to prove beneficial again. Steve said: “I am delighted to be joining Listers at such an exciting time of growth, investment and product development, | December 2018

and am looking forward to working with Roy again. The thing that stands out with Listers is their customer relationships and innovative products, and we are looking forward to a fantastic future.” Roy is also delighted to be rekindling their partnership, and he added: “Steve and Listers are going to be the perfect fit. His industry knowledge paired with Listers standing in the fabrication world will only help us take Listers onwards and upwards.” “He has managed and implemented growth throughout his career, is a manufacturing and operations expert, and achieves success through developing people. I know how Steve works and what he can bring to the role, and he has all the credentials and experience to drive Listers forward.” In the last 12 months, Listers has introduced exciting new products and initiatives that have helped take the company to a new level. Products such as and including Timeless Flush Sash, Räum Aluminium, the bespoke marketing package Make It Yours and the state-of-the-art pricing software Easy Connect, as just some of the gamechanging additions within the last year. The company has also invested in a revamped showroom, new machinery, including a Graf Cill welder, and new staff to cope with the surge in demand. Listers is part of GJB Holdings, a £25m turnover fabrication group which also includes GJB Window Systems and Dekko Window Systems. For more information call Listers Central on 01782 391900 or visit READER ENQUIRY NO: 1218/0000

Commenting on the appointment of John

King to the board, Managing Director John Crittenden said: “With a strong background in management, a passion for Carl F Groupco’s products and a commitment to our service ethos, we welcome John to our board of directors. “The promotion is highly deserved and he will be an asset to our board contributing to strategic planning for the continued growth of our brands and distribution service.” After starting his career in fabrication in the early days of PVCu, John moved to a technical services post. He went on to take the positions of Production Director and head of a

John King is promoted to Sales Director at Carl F Groupco

commercial installation operation before joining Carl F Groupco. Tel: 01733 393330 Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 1218/0000

NEW APPOINTMENTS LEADING FULL-SERVICE MARKETING AGENCY MAKES THREE KEY APPOINTMENTS Purplex, the leading full-service marketing agency, has made three key appointments to the company as its rapid expansion gathers pace. Paula Gledhill joins as PR and Marketing Manager for the Ascot Group, which includes Purplex and sister company Insight Data, and will head up PR, awards and media distribution for the group. Paula has previously worked for the BBC as a broadcast journalist, television researcher and producer/ director, before moving into marketing and PR in the food and e-commerce sector. New Digital Account Executive Christy Riddell joins Purplex after working in account management for 21 years managing client relationships at board level and below for FTSE100 and NHS Foundation Trust clients. And the SEO team has been strengthened by the appointment of Nikita Mohide. Having completed a placement year at Pfizer in the digital marketing department, Nikita graduated from Aston University in psychology and business and has joined Purplex as an SEO Executive. It takes the total number of employees at the agency’s headquarters just outside Bristol to 68 and all three are set to play a big part in the company as it moves into 2019. Purplex’s Managing Director, and Group CEO, Andrew Scott, is delighted with the new appointments and said: “These appointments show our commitment to

From left to right: Paula Gledhill, Nikita Mohide, Christy Riddell

providing our clients with the best service possible and I am thrilled to welcome Paula, Christy and Nikita to our growing team. All three are exciting additions and bring the skills that will help propel us forward in the future. Marketing, and the construction industry itself, is changing all the time and I think a major contributor to our yearon-year growth is that we have a team in place that have the knowledge, ability and skills to really drive our clients forward and help them grow. This year has been very successful in bringing new clients on board and we look forward to welcoming many more in 2019.” Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. Tel: 01934 808132 READER ENQUIRY NO: 1218/0000





‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter... “I hate Christmas! Once again the break will knacker sales and to be honest I find it frustrating that everyone wants their windows put in within the few weeks before. Am I justified or just being a Grinch? How do you feel?” A.T. Sussex

NOW THAT WE HAVE THAT OUT OF THE WAY… Christmas is a funny old time, I agree. When Mr and Mrs Smith decide to have new windows and doors installed, inevitably they want to show the house off to their friends and rellies when they pop round for Christmas. Which means that the pressure is tremendous between the months of September and especially the last couple of weeks before Christmas. Of course, this does not represent a boost to sales because traditionally sales go flat immediately afterwards and do not recover until mid February at the earliest, when the shock of the credit card bill and that strange odour that arrives with your aging aunt but doesn’t leave for weeks, have begun to fade. I have tried offering a discount to customers to get them to have the windows fitted after Christmas and spread the load a bit for the teams, but there is always a competitor that will promise to fit them before. So you either want the business or not. But it is this way every year and has been in all of my 30 years in the business. It is what

it is! So my advice is to get over yourself, face the facts and use the time wisely to a) take a well-earned break and b) Do some housekeeping and planning during the break and early in the New Year. The great thing about Christmas is every man and his dog are off, so make the most of it! Have some fun…. And then get to work….I know that you are a retailer so plan your next marketing and sales campaigns….in fact create an outline plan for the whole year, and put detailed plans and preparations into action for the spring push. If you utilise the POS material from your key suppliers, take the opportunity to refresh your library – throw out the old and top up the current material. You have a showroom so use this to update with the latest products and new ranges that are now available. How much colour/ woodgrain do you have in there? Very little I suspect which means you are missing out on the added sales and margins that windows and doors in vibrant colour or classy woodgrain will bring you. Add aluminium and actually, the new wave of timber replacement windows is damned good and will add an extra string.

Alan Sadler from GM Fundraising explains: “Over recent years there has been a move away from traditional Christmas cards, people choosing to opt for more mobile friendly ways in which to send their Seasons Greetings. But at GM Fundraising, we firmly believe there’s nothing quite like the personal feel of a card, which is why each year GM Fundraising commissions the children at Hope House Children’s Hospices to design unique Christmas Cards. They always really capture the spirit of Christmas and this year’s card, designed by Evie and her friends in the playroom at Hope House, is no exception. “Christmas cards have become a regular in our fundraising efforts and each year we are humbled by the support we receive. Last year we sold more than 5,000 cards, many personalised with messages and company logos. Each standard pack contains 20 cards

and costs £20 plus £2.50 P&P. Orders over 50 cards can be personalised for a small additional charge. “Every penny raised from the sale of these cards goes directly to support the children and families at Hope House Children’s Hospices. So why not send some traditional Christmas cheer and support this amazing charity too.” For more information, email: More information on GM Fundraising can be found at: READER ENQUIRY NO: 1218/0000


Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/12/18.

Take the opportunity to retrain staff: they need freshening up as much as your showroom! Doing these few things will not only physically freshen your business but actually will give you and your team a new energy as well. And make this the Seasonal routine every year from now on. Instead of whinging about it. Happy Christmas!

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.


With Christmas just around the corner, it’s time to start thinking about spreading some festive cheer with your customers, suppliers and friends. What better way to do that than to send a Christmas Card that is raising money for a very worthy cause. The 2019 GM Fundraising Christmas cards are available now and this year’s design is one of the best yet.


Well, first and foremost, you are being a Grinch, without doubt. Secondly, I personally resent the fact that you’ve gone all American on me when we have our very own, much more appropriate British references, including Ebenezer Scrooge of course….


Name: Tel: Address: Postcode: Email:

December 2018 |


The UK’s Leading Glass & Glazing Newspaper

MORLEY DONATION MAKES A DIFFERENCE FOR LEEDS CHARITY A Harehills-based youth charity has thanked Morley Glass & Glazing for its recent donation of glass for a door to complete its new gym facility. Community Action To Change Harehills (CATCH) is a registered charity made up of volunteers who want to make a positive difference in their local area. The charity’s multifunctional community centre named ‘ARK’ in Harehills, Leeds is a collection of former police training modular buildings assembled into a two-storey building and provides activities for children and young people from all backgrounds. Now, the charity has been able to complete a new staff gym facility for volunteers at ARK, thanks to a generous donation from Morley Glass & Glazing of a bespoke glass door, completed with the CATCH logo and installed by Sutcliffe Windows. Ian Short, Morley Glass & Glazing managing director said: “The team at CATCH do a great job at empowering young people and

Fully Documented – Assessed – Approved

Morley Glass managing director Ian Short and general manager Kevin Murphy with some of the team at CATCH

the charity is a fantastic example of what is possible when a community comes together to make positive changes. We’re glad to have been able to contribute towards such an important cause and hope the volunteers enjoy using their new gym!” Celebrating its 20th anniversary year throughout 2018, Morley Glass & Glazing is proud to support a number of important local initiatives. Recent donations by the business have made it possible for Castleford Dance Studio to offer a new dancing scholarship and allowed Moortown Rugby Club to resurface one of its pitches. READER ENQUIRY NO: 1218/0000

The event raised £28,000 (and counting) for the three charities involved; Burnley FC in the Community, Emmaus Burnley and Jane’s Place, with £3714 of that coming directly from VEKA sponsorship. VEKA Group Marketing Director Dawn Stockell took part, along with Sales Director Neil Evans and Finance Director Graham Fitton. Dawn said: “I’m proud that the event raised so much valuable funding for the charities involved. The weather was horrendous on the day of the Sleepout, but rather than call it off or postpone the event, everyone was determined to make it happen. “I think the wild weather conditions, due to Storm Callum, actually made the whole event even more poignant, considering that we were doing it to support vulnerable people and victims of homelessness in Burnley. For us it was only one night, but many people have to sleep out in all weathers every night of the year. “Around 50 people took part, to raise awareness and funds, by bedding down in front of the Bob Lord Stand with only a sleeping bag and a piece of cardboard for comfort. Before this, we had heard presentations from the leaders of Burnley FC in the Community, Emmaus Burnley | December 2018

INSTALLERS! You can now self-certify your installations with a CORGI Fenestration Company! No more IBG and Fenestration Registrations!

Pearl Window Systems offer the 1st Installer Scheme approved by CORGI Fenestration.

0800 014 2769 A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence

RAIN DOESN’T ‘STOP PLAY’ FOR TURF MOOR SLEEPOUT A wet and windy October evening saw three VEKA Group Directors take part in the first ever charity Sleepout event held at Burnley FC’s Turf Moor ground.


Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

and SafeNet who offered insight into how they all, in different ways, support homeless people in the town, which really put things into perspective.” In a press release on the Burnley FC in the Community website, Chief Executive Officer of BFCitC Neil Hart said: “We delivered this event in the same week it was revealed that 449 homeless people died in the UK in the last 12 months. Those numbers shocked all of us taking part and made us even more determined to raise as much as we could. “We received incredible support from so many business leaders, Burnley FC fans and people who simply wanted to do their bit. Despite the seriousness of the issue, we were all uplifted by the willingness and spirit of the fundraisers on what was a very wet and windy night. “All the money raised will go to fighting homelessness in our town and we were pleased to work closely with Emmaus Burnley and SafeNet to deliver this unique event.” Find out more about VEKA’s commitment to the local community at about-us and read more about the Turf Sleepout at READER ENQUIRY NO: 1218/0000

GLAZERITE’S ANNUAL RACE NIGHT RAISES SMILES FOR CHARITY The Glazerite UK Group Ltd’s annual charity Race Evening took place on 16th November, with over 140 guests joining the fabricator for the fun-filled event. Held at the Wolverhampton Racecourse for the third successive year, the evening kicked off with the horseracing, followed by a three-course meal and a disco, all courtesy of VEKA’s leading trade fabricator, Glazerite. Employees from the Wellingborough-based firm welcomed customers and suppliers from the length and breadth of the UK for the annual event, which this year raised nearly £600 for The Lewis Foundation. The charity supplies gift packs for patients undergoing cancer treatment in and around hospitals local to Northamptonshire. Michelle Wright, Glazerite’s Group Marketing Manager, says: “We’ve been supporting The Lewis Foundation for a while. They’re a fantastic charity who have this year given out a staggering 15,000 gift packs to patients. We’re really proud to be able to support them again with our Race Night.” Guest Gary Copp, from Goldseal Conservatories Ltd, says of the event: “The Race Night was the best we’ve attended so far. We’ve worked with Glazerite for many years, installing their industry-

leading products and we would like to thank them for a wonderful evening and for the opportunity to support the Lewis Foundation. A good night was had by all!” K2 Aluminium Systems’ Liam Bird and his wife Paula were delighted to meet leading lady jockey, Hayley Turner OBE on the night. Liam says: “Hayley was riding the Queen’s horse, Eightsome Reel, at the meet and it was really interesting to meet her.” Meanwhile Glazerite’s very own Cassie Macdonald hit a winning streak, thanks to her equine namesake, Castle Hill Cassie, coming first past the post. Jason Thompson, Glazerite’s Director, says: “The event is a great way for us to thank our customers for their continued loyalty. It’s always a great night, and a good opportunity for our customers, staff and suppliers to get together in an informal way. We are also delighted to have raised so much money for the Lewis Foundation at the same time.” READER ENQUIRY NO: 1218/0000



The UK’s Leading Glass & Glazing Newspaper


Compiled by Tony Lazenby


Fill in all the answers in the grid from the clues below, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/12/18. Across


1 Pisces - a constellation which moves into seasons (6)

2 Drop and cut up a commodity (7)

5 The point when he comes in to present a lady (3)

3 Sleep first and compose long letters (8)

7 The French vehicle returns on the button (5)

4 There’s nothing for the vicar to come back to. It’s finished (4)

8 A posh church rigged out as a home for the sick (7) 9 Get free for instance running across the mountain (5) 10 Christmas past (8) 12 Building a road amongst endless tree trunks (6) 14 Assort variously for cooks (6) 17 Sing up with tuppence for sweets (8) 18 Round to an area for a sun barrier (5) 20 Idiot struggling in two directions is an issue (7) 21 Got upset after upsetting cider! (5) 22 After being in the garden, she’s seen in several places (3) 23 Have an abundance in Lent on two-thirds pay (6)

5 Vehicles seen initially in snowy locations on the borders (7) 6 Past favourites have little right to become specialists (7) 7 Deny a direction to push around the poor (5) 11 The positive result of minding one’s own business (8) 12 That most generous man on Christmas day! (7) 13 Throw rice with Joe and enjoy yourself (7) 15 Forgot what gets a big ship moving, but got a break (7) 16 Crude remedy to be well again (5) 19 Initially, every poet’s inspired creation becomes a saga (4)

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