Glass News April 2018 by Christina Shaw

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15/01/2018 16:36

FIRE SAFETY NOW HAS TO BE CONSTRUCTION’S HIGHEST PRIORITY

It’s a tragedy that it took a disaster on that horrifying scale to make us sit up and take notice. But we’re now faced with a oncein-a-generation chance to drastically improve fire safety standards throughout construction – and in our own sector, glass and glazing, we can start with the most basic fire safety product of them all: fire doors. It’s an undeniable fact – fenestration’s attitude towards fire doors has been shockingly poor in many cases.

It’s vital that this changes. As businesses, we need to put aside any thoughts of profit, margins, and getting the edge on the competition – this is about people’s lives. Architects, local authorities, house-builders and others must demand better from their contractors. And product manufacturers and installers have to enshrine health and safety as their highest priority. Every door component must be tested as part of a complete door set. And the 30 minutes in FD30 has to be seen as a bare minimum, not a target. In a fire, seconds

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count – and that means every manufacturer has a moral responsibility to make their fire door products as good as they can possibly be. Subjected to rigorous testing by both Cambridge Fire Research and BRE, our own FD30 fire door managed to withstand temperatures in excess of 800 degrees Celsius for 42 minutes 7 seconds, or 40% longer. We’re also now able to offer an FD60 door. We want to encourage other manufacturers to follow suit – to dedicate themselves to producing fire safety products that offer the most outstanding fire safety performance, and give people the best possible chance of escaping fires unharmed.

For more information contact West Port on 01900 814225 or visit www.west-port.co.uk. READER ENQUIRY NO: 0418/0001

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Email: bifolds@madefortrade.co Call: 01642 610799 Fax: 01642 671026 www.madefortrade.co 31/01/2018 12:21

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That will take hard work and investment. But together, as an industry, we can help make the built environment a safer place.

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Grenfell was a national catastrophe – one of those traumatic moments that scar a generation, and ensures that, for better or for worse, things will never be the same again.

It’s frighteningly common for manufacturers to fire test their door components separately, rather than testing the completely assembled door set. That can lead to products with FD30 ratings that only last a fraction of the time they’re supposed to. At West Port, we’ve come across manufacturers offering FD30 fire doors that fail in under 15 minutes, which is simply unacceptable.

INSTALLERS | FABRICATORS | GLASS PEOPLE By order of a Major Finance Company

IS !! TH NTH MO

Last summer, after decades on the side-lines, fire safety was finally centrestage – for the worst possible reasons.

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27/03/2018 15:40

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C s ar ye g 10 rin er tu ov a c g uf tin an ra m eb K el f U o

Do you want consistent IGU production?

Your factory will run like clockwork with Super Spacer® With its non-metal, ﬂexible foam construction, creating insulating glass units with Super Spacer® is simpler, faster and streamlined. We offer three production entry levels, with proven equipment choices selected from several leading manufacturers: • Our manual system, Super Shop, enables a three-man team to produce up to 250 units per eight-hour shift. • The semi-automated system allows the same three-man team to produce up to 400 units per eight-hour shift. • A fully automated system allows a two or three-man team to produce up to 1200 units per eight-hour shift using automated robot spacer application, gas ﬁlling and perimeter sealing. Super Spacer® is the leading warm edge solution for high speed, fully automated IGU lines worldwide.

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APRIL 2018

The UK’s Leading Glass & Glazing Newspaper

TRAINING, APPRENTICESHIPS, QUALIFICATIONS AND CERTIFICATIONS. BORING, PERHAPS, BUT OH SO NECESSARY.

www.glassnews.co.uk | April 2018

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Sudoku: Joseph Shaw, Enfield Congratulations to all our winners! Good Luck in this months Time Out pages!

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glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

Christina Shaw

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It won’t come as any surprise that this has generated a number of ‘letters to the editor’ both defending the work of the properly trained builder, all fully insured, who is trying to compete with the man in the van. Also one from Hallmark Panels emphasising how “training and qualification are investments that should impact in your marketing to define the value difference and that will lead subsequently to orders.” Another from Middleton’s Glass who can’t compete with the ‘cowboys’ on installations but is making a living from solving customers’ problem installs by replacing IGUs and hardware and giving a guarantee for the work.

It seems to me that any installer with certification is missing a trick by not using the fact as probably the best tool in their armoury when it comes to selling their wares. The stories of dodgy installs, and I don’t just mean windows, are legion, and we are all guilty. We all look for a bargain and I fully admit to doing it myself. However we forget the downside. Producing the necessary certificates for building regs when you sell your house or certificates from qualified electricians when some pal has done a bit of wiring, may well come back and bite the consumer where it hurts!

Face To Face

6 Letters

I raised the point about training with Debbie Hendry, Kolorseal’s MD, as I was intrigued as to how they find paint spraying skills. Debbie’s answer was that they train their own as automotive spraying is a totally different animal to painting windows, doors and rainwater products. Helping staff gain the right skills for our industry is so important especially when the Federation of Master Builders (FMB) issue a release reporting on how the economy is missing out on £10 billion of activity per year because of anxiety over cowboy builders. They say one third (32%) of home owners are put off doing major home improvement works requiring a builder because they fear hiring a dodgy builder and that If all home owners had full confidence in the building industry, they would typically spend an average of £40,000 on major home improvement projects over the next five years.

I actually raised the problem of finding a good installer with the GGF’s James Lee as it’s a concern I have on replacing my windows at home. James pointed out that a search by postcode on myglazing. com will identify approved installers in my area. Andy Sharp at Stroma Certification pointed out the importance of MTCs and certification that they offer very attractive rates and the that the work is warranted for 6 years without any additional insurance backed guarantees. Stroma are also providing certification for Corgi Fenestration.

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A visit to Mackenzie Glass for the opening of their Pilkington Regional Partner merchanting business resulted in a most interesting discussion about bringing on the next generation of skilled workers. Talking with the company’s Joint MDs, Mark Herbert and Matt Prowse, here was a perfect example of apprenticeships working. Why? Simply that both of them had been apprentices at Cornwall Glass and had worked their way through the ranks to become Joint MDs of this new venture. That’s impressive enough in its own right but talking further with HR Director, Mark Knight, their approach to apprenticeships and training goes much further than just paying lip service. They talk in schools about the glass industry and interview prospective candidates. Training involves both colleges and on the shop floor experience and the company has a structure whereby apprentices enjoy all the benefits of working for a large company with clear goals towards pay increases and promotion. Nearly 10% of a substantial workforce are apprentices very impressive and I shall look forward to reporting further on their training

programme when I visit them in the summer. I’m not daft: summer in Devon and Cornwall sounds like a good plan to me!

CONTENTS

Pretty much all the talk these days seems to be about the skills shortage which, inevitably, extends into all aspects of training and on into competence schemes, MTCs and certification of all kinds. This can all get a bit heavy and, dare I say it, quite complicated for a journalistic simpleton like myself. Whether it is a case of my becoming more aware of these issues, I don’t know, but it seems that everyone I visit has issues over this subject, and those issues are not necessarily negative.

March 2018 crossword solution:

Quote turnaround within hours Up to 1200mm sash widths Stock colours : White, Black, Grey, Grey on White Email: bifolds@madefortrade.co Call: 01642 610799 Fax: 01642 671026 www.madefortrade.co

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31/01/2018 12:15

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Kayley Woods Operations Lead, DOORCO Ltd Passionate, outgoing, strong-willed, but still a team player, reliable and always willing to help others. I am also known for being strongly competitive (particularly obvious during a game of charades), but this is something I deny!

IT’S ALL ABOUT YOU Where you were born and live, currently… I grew up just outside of Manchester and moved to the City Centre after University. I loved living here as it was great having everything on your door step and being able to make plans on a whim. I’ve moved out to Wilmslow, where I live with my partner Adam. It’s close to work, which is great for commuting, and offers a completely different lifestyle to the city living we were used to.

Your education and the subject or activity in which you excelled… Throughout school and college I was always interested in Art and Design, taking this further by going on to University to study textile design, focusing on interiors. Although not part of my job, this is something I am still interested in and often visit galleries and exhibitions that particularly focus on print design.

Your biggest regret in life… I don’t believe in having regrets, what is the point in regretting something you cannot change.

The temptation you can’t resist… Chocolate, every time. (Which explains the need to go to the gym!)

Someone or something that inspires you… I know it’s a complete cliché but my parents inspire me. They have always been hard working and provided a great example growing up. I do think once you reach a certain point you have to be your own inspiration and drive yourself.

YOUR CAREER When and how you joined this industry… I have worked for DOORCO for 2 years in March. I heard about the vacancy in the customer service department through a family connection. I came from a customer service management background, although in retail, so I had a lot to learn about manufacturing and particularly the door industry when I first started (and I am still learning now).

The job you do… I’ve recently been promoted to Operations Lead. A varied role which sees me involved across most areas of the business, i.e. Quality reporting, ISO requirements, and I also work with the manufacturing department on the production planning and despatch. I worked towards this role for a while, building up knowledge through support from the DOORCO team and undergoing training across other areas of the business. Although the customer service department is pretty essential to the business, understanding and appreciating the other areas of the business is so important to my role.

Your greatest achievement… Hmmm, I think I am yet to make this! Of course, I am very proud of my promotion which has given me further goals that I would like to achieve.

AND YOUR FUTURE What you would like to do if you weren’t in this industry… If I could go back in time knowing what I know now I would have gone into the medical profession - it really interests me and you must have such a great sense of achievement at the end of the day.

A particular ambition… I would love to complete a physical challenge such as a Tough Mudder, just to prove to myself that I can and to push myself to the limit.

The way you want to be remembered… In work I would like to be remembered as hard working and passionate about everything I do.

Your favourite sports or interests… I enjoy spin classes at the gym and reading in my spare time - Dan Brown is a particular favourite. At the weekends I enjoy going for long walks around where I live dragging Adam along with me. I also enjoy cooking and like to try new recipes out at the weekend with Adam as my Guinea pig – I haven’t poisoned him yet!

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 4

April 2018 | www.glassnews.co.uk

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YOUR LETTERS

LETTERS

The UK’s Leading Glass & Glazing Newspaper

WITH AUTOMATION, THE OPPORTUNITIES ARE LIMITLESS

Chris Alderson

Dear Editor, In recent years, the structure of the IGU market has seen some dramatic changes. Since 2007, the number of companies manufacturing glass units in the UK has dropped by one third to just 848. But, despite this, in recent years the total number of units being fabricated has seen a steady increase. Many of your readers will surely be wondering how this is possible and here at Edgetech, we believe that automation is largely responsible. For a long time, energy efficiency and high performance in glass units was the exception – the mark of a truly extraordinary product. New innovations such as polyamide thermal breaks and warm-edge spacer bars were introduced and, consequently, standards soared.

Christina Shaw

The result of these now commonly-held, elevated standards – combined with an ongoing decrease in the number of IGU manufacturers operating in the UK – was a new pressure to produce large volumes of windows, all offering unbeatable levels of energy efficiency and great all-round performance.

/GlassNews

This led to a heightened interest in automation and, at Edgetech, in applying our flexible Super Spacer product on automated lines.

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0318/0009

Dear Editor, Perhaps you may be interested in the following reply to the recent letter written by Kurt Greatrex of Dekko Systems. Thank you for an interesting letter which I support, but perhaps not as he intended.

Now, however, these high standards have become the norm – the baseline that manufacturers must not only hit but surpass. @GlassnewsMag

BEWARE UNGLAZED R9 WINDOWS

One of the automated lines available boasts an incredible turnaround time of just 15 to 20 seconds per IGU when using Super Spacer and this has proven particularly popular in the US. In the near future, we anticipate that this level of investment in automation will be echoed in the UK too. As we move into an increasingly competitive economic climate, more and more companies will begin choosing automation as a way to drive their business forward. As a method of manufacturing, it offers customers not just faster lead times but also improved quality and greater consistency. The opportunities that automation offers are limitless. In the future, those companies embracing this technology will set an important example for others in their sector, helping to move us ahead and create a forward-thinking industry that will not be left behind in today’s information age. Yours sincerely, Chris Alderson Edgetech

Like Kurt I too remember the early days of uPVC (as it then was), sadly for me mine date back to the mid 1960’s when household names like Crittall Hope, first took tentative steps towards plastic. At that time, Trocal and Miplam sections had un-galvanised steel reinforcement, because it was thought no rain would ever touch the steel; however the steel reinforcement created its own moisture by sweating inside the sealed chambers….result, rusty steel. So he is right to be cautious, the industry has fought hard to shed its poor image from the 1980’s however there are several issues here, glass bonding, steel reinforcement and construction methods. Like Kurt, I have ensured Masterframe lead by example. A rated, SBD and fully steel reinforced sashes as standard shows that it is possible to achieve security and great thermal properties, it just means we must incur significant other costs like Krypton to balance the heat lost through steel reinforcement. The danger with these arguments is that it suggests one cost saving measure (no steel) is better than a perceived loss of weld strength using a new concept offered by competitors. Let’s keep this simple, I fully accept that any “on site operation” can never be controlled better than factory conditions, I also accept that glass bonding seems to be the way forward for those seeking to reduce material costs (no steel), but products would be even stronger (and expensive) were reinforcement retained and sashes, glass bonded! Whilst windows from fabricators not using steel reinforcement and not glass bonding will look identical,

“Like Kurt, I have ensured Masterframe lead by example. A rated, SBD and fully steel reinforced sashes as standard shows that it is possible to achieve security and great thermal properties, it just means we must incur significant other costs like Krypton to balance the heat lost through steel reinforcement.” it’s obvious that they’ll perform far worse, expect service issues and further reputational damage, both company and industry. Selling to high end consumers in the heritage market, installers have found products lacking. Homeowners in this sector own expensive houses, they don’t want a repeat of the same mistakes early PVCu created. Today’s buyer is better educated, they know about foils, plant on bars and monkey tailed handles. What’s more however, they are much more willing to purchase top end products; providing they like what they see trust the company and believe new windows will be an investment What they dislike immensely is the diagonal weld line right across the corner, or mechanical joints that are open to the elements! What they want is a wooden window, with authentic wooden joints, without the hassle of wooden windows. In other words they want a foiled PVC window, which looks THE SAME AS WOOD, with old fashioned handles, a wood grained surface, and most importantly, butt joints, inside and out. Therefore fabricators have a few choices corner joints. • Stay with 45° Welded, strong, easy to

April 2018 | www.glassnews.co.uk

manufacture but a dead give-away its plastic! • Mechanical joined profiles, glued and screwed corners, strong, but usually open ended. • External Timber Look, (ETL) a welded solution with a butt joint on one side, no license fees. • Timberweld® a welded solution with the same timber look appearance, but on both sides. Most people who’ve see Timberweld® acknowledge it’s the prettiest jointing method on the market (that’s why we patented it back in 2005); however those unhappy with paying a license fee tend to suggest the reason is weld strength. Obviously removing two faces of profile has to reduce the weld strength, however, as interest develops and this method is adopted by profile companies, so profiles change and additional components inserted to add back the missing strength. The all-important advantage of a product that incorporates Timberweld® technology is that it is beautiful and authentic, looking every bit like an original timber window and giving the impression that it has been lovingly produced by a master craftsman. So perhaps the ideal world is one where fabricators insert steel reinforcement, bond the glass into place and weld the corners with Timberweld® resulting in strong, durable and beautiful, timber alternative windows, anything less is cutting corners! Kindest regards Alan Burgess Managing Director For and on behalf of Masterframe Windows Ltd

“What they want is a wooden window, with authentic wooden joints, without the hassle of wooden windows.”

The UK’s1 Leading Glazing GB 265x156mm Dec17 Advert_Layout 19/12/2017Glass 13:48& Page 1 0418/0010

LETTERS

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FOLLOW UP LETTER COWBOY TO EDITOR ON COLOUR BUILDERS

Dear Editor,

advantage, the whole supply chain needs to be colour enabled.

People are surprised when I say I’m expecting the first ever colour-only fabricators to emerge this year.

Any Systems Company can make colour to order. What I mean by “colour enabled” is having a wide range of colours in stock with matching ancillaries and trims. If you order it, it comes. No surprises. No bad news.

But colour is growing fast. It’s already a large and profitable part of the market. Six of our top fabricators are over 50% colour and I’m getting calls all the time from forward looking fabricators who now want to talk about colour. So what’s driving this change? It’s coming from truly colourfocused installers, who are selling mostly colour. These installers are doing well and growing fast because they’re selling to the Haves – these being the over 55 homeowners with no or low mortgages, the people with money to spend who want to improve their homes. And the Haves are not interested in white PVC-U any more. There is fast, profitable growth up for grabs here, but to take

www.glassnews.co.uk | April 2018

Deceuninck has 26 colourways and matched ancillaries and trims in stock. Our in-house foiling team is world class. We store our products in a 140,000 sq ft warehouse in Calne and, with Deceuninck Online, customers can see what’s there in real-time, put their name on the profiles they want, and have them on their next delivery. No ifs, no buts, Deceuninck is #BestInClass for colour. Deceuninck is #ColourEnabled.

Dear Editor, I read with interest your article with regard to cowboy builders. I am the owner of a bespoke glazing company. We do not fit upvc window frames as I cannot compete with the one man band who calls himself a window expert who can undercut me tremendously. I do however replace double glazed units and give an insurance backed 5 year guarantee. As with all cowboys the after sales is non existant. They use inferior quality handles/mechhanisams etc that soon fail. I as a company deal with many customers who then come to me to solve there issues. You will obviously know that new windows have to comply with various regs, even replacement D.G.Units have to comply. They very rarely do from the cowboys.

So who’ll be the first colour-only fabricator?

As the building industry, the glazing industry is in a similar situation.

Sincerely Rob McGlennon MD Deceuninck UK & Ireland

A good article and point. Dave Middlecoate Middletons Glass

“I’VE BEEN DOING IT FOR 30 YEARS GOVERNOR” Dear Editor, Many contractors may have been in business over 30 years and are doubtless skilled, but unless they can demonstrate it that does not define them from the unqualified. There is far too little interest in training and qualification in our industries. In shading we had grandfather rights for CSCS cards but despite BBSA, our trade association, extensively informing the industry many did not apply and are now complaining that they must spend £1.8k on a NVQ or they cannot get on some sites. There are free training videos and webinars for members but for 90% of the industry the average subscription cost of just over £1 a day is too high a price to pay. How do you expect the consumer to be able to define between qualified and unqualified and how do you promote it as a key

selling point if you are not. More to the point if something goes wrong “I’ve been doing it for 30 years governor” will not impress a judge. The bigger issue we believe is that there is an increase in frivolous “consumer rights” complaints and the best counter to that is that the installation was to industry standards by qualified installers. There will always be consumers that want the cheapest job and they are best ignored but most actually want good value for money. It may sound simplistic but training and qualification are investments that should impact in your marketing to define the value difference and that will lead subsequently to orders. Dave Bush Hallmark Blinds

DOORS

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XTREMEDOOR HELPS REFURBISH LIVERPOOL’S ICONIC WELSH STREETS

REHAU SLIDING DOOR GOES ON DISPLAY AT NEW ERA SHOWROOM REHAU’s AGILA sliding door has gone on display at ERA’s brand new customer suite in Wolverhampton, to demonstrate the bespoke security hardware featured on the popular door system. ERA’s custom-made hardware for the AGILA sliding door meets the requirements of PAS24 and includes security handles, a 12-point locking system and additional corner hooks for added security. ERA is so confident it’s the best on the market that the hardware comes with a Total Security Guarantee, giving customers a replacement door free of charge, plus £5,000 compensation should they suffer a break-in due to the failure of the hardware. To showcase this marketleading hardware to ERA customers, an AGILA Sliding Door was fitted in the newly refurbished customer suite by REHAU Fabricator and Authorised Partner, Fenster Trade Frames. The AGILA Sliding Door now forms part of the ERA Home section of the showroom, where the latest products and innovations can be seen on

actual doors and windows, allowing clients to try the products out for themselves. Clare Higgins, Product Manager from REHAU, said: “The ERA hardware and lifetime guarantee is a key selling point for our AGILA Sliding Door, and more and more REHAU customers are now choosing these large span sliding doors, confident that they meet the grade for style and security. We hope that the inclusion of the AGILA sliding door in the ERA customer suite encourages others to follow our lead and improve the security specification of their patio doors to give customers absolute peace of mind.” The new customer suite is part of a brand new purpose built premises for ERA, which opened on January 31st. The new layout, presentation and technology offers customers the chance to try out a product for themselves and there is a number of product displays and an interactive smartware wall to enable customers to get to grips with the entire ERA range.

XtremeDoor, the composite door from award-winning manufacturers Vista, is helping to refurbish Liverpool’s historic Victorian Welsh Streets of Toxteth. Now, thanks to award winning developers Placefirst, the Welsh Streets are seeing a remarkable revival as the properties are turned in to high-quality homes for working families to rent.

Darren Waters, CEO at ERA, said: “Our brand-new home is a great fit with our longterm business strategy and will help to differentiate our brand, both as an innovative supplier and as a responsible employer. “The new site is home to our state-of-the-art research and product development hub, manufacturing and warehousing, as well as test and training facilities.

Robust GLAS-DOR is manufactured in Robust’s brand new facility located at their headquarters in Stoke-on-Trent and is available made-to-measure. More information on GLAS-DOR can be found at www.glas-dor.com. READER ENQUIRY NO: 0418/0012

In 2015 plans were made for the major regeneration project with award-winning property specialists Placefirst. Their business strategy is to build great quality homes for rent at rates that are accessible to nurses, care workers, teachers and others that are usually priced out of good-quality housing. Placefirst have recombined the traditional houses to make homes of two, three and four bedrooms. Backyards, alleys and rear extensions have all been cleared to make fantastic communal gardens. Once again the Welsh Streets were in the public eye recently as Powis Street was closed off and painted soot black to provide the backdrop to the hit BBC drama Peaky Blinders. Hollywood stars Tom Hardy and Cillian Murphy walked the cobbles as it became Watery Lane, the Shelby family’s headquarters in Small Heath.

READER ENQUIRY NO: 0418/0013

SOLIDOR SHOWROOM ACCOLADE FOR WINDOWS ETC Windows Etc has become the latest Solidor trade partner to be awarded with the Showroom of the Month accolade, this time for February, by offering an unrivalled composite door environment in Colchester, Essex.

systems. Both carry a variety of UK and European test evidence for fire, security and acoustic performance which Robust will be adding to with a programme of UK specific testing.

“As a Merseyside firm, we are incredibly proud to be supporting this local project, working with the fantastic guys at Warwick and the dedicated team at Placefirst. This major redevelopment will ensure this important part of Liverpool’s heritage will continue for generations to come. It’s great to see XtremeDoor play a part in that.”

You can learn more about this project by visiting www.xtremedoor.co.uk.

READER ENQUIRY NO: 0418/0011

Robust UK is launching their new glazed fire resistant steel profile and doorsets. ‘GLAS-DOR’ can provide up to 2 hours of fire resistance with a core of fire resistant insulation for glazed doors, sliding doors, partition walls and window sections.

The doors and wall partitions are built using the Stalprofil SP35000 and SP76000

“We are absolutely thrilled to be involved in such a fantastic project and a worthwhile scheme which is revitalising an iconic area of Liverpool, and providing great, high-

For more information visit rehau.uk/AGILA

ROBUST GLAS-DOR

“Architects and building engineers can now specify fully glazed steel doors and wall partitions in areas that need to meet fire and security requirements and is perfect for use in offices, shopping centres, airports, hotels, hospitals, schools and similar public buildings.”

The next stage will see a total of 299 homes refurbished including number 9 Madryn Street, the home and birth place of the former Beatle Ringo Star.

“In addition, our bespoke Customer Suite showcases the entire ERA Total Security portfolio.“

THE FUTURE IS CLEAR WITH

The introduction of GLAS-DOR brings new opportunities for building design, as Paul Williams, Sales Director at Robust UK, explains: “Building on the experience and knowledge from over 20 years trading history with our sister company in Sweden, we are very pleased to be able to offer the new Robust GLAS-DOR system.

Vista’s signature door is the door of choice for fellow Merseyside firm Warwick Development (North West). The Eurocell fabricator has installed XtremeDoors in a range of colours during the first phase of redevelopment. Warwick has also fittingly installed Eurocell profile Slate Grey windows to the properties originally built by the migrant Welsh developers and Welsh labour.

quality homes to rent,” comments Ian Smith, Vista’s Marketing and Business Development Manager.

The company is approaching a 9-year anniversary with Solidor and their impressive new brand-laden showroom features 19 different Solidor door designs, reflecting various styles, colours and hardware options. Windows Etc also boast an impressive website at www. windowsetc.co.uk, which not only carries a number of professional photographs of Solidor composite doors, but there’s also integration into the proven Design A Door engine. Joe Solomons, managing director of Windows Etc commented: ‘We’re delighted to receive the Showroom of the Month award for February as we’ve spent considerable time and effort in developing what we believe is the best composite door showroom in Essex.

We’re a long-standing customer of Solidor and they’ve proven to be our ideal composite door partner in many ways.’ Gareth Busson, head of sales and marketing at Solidor concluded: ‘It’s a great Solidor environment that Joe and the team have created at Windows Etc. They are yet another example of how to create a wonderful retail experience for prospective customers and we look forward to building our great relationship with them further.’ For information on Windows Etc visit windowsetc.co.uk. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor. READER ENQUIRY NO: 0418/0014

April 2018 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

HURST INTRODUCES NEW PREMIUM GLASSES Hurst Plastics is helping trade customers make the most of the thriving composite door market with the addition of its new Premium Glass range. Offering 11 stylish new glass designs, Hurst has doubled the number of glazing options available in its popular collection of composite doors.

demands of the market, installers need a greater choice of colours, designs and options to stand out from their competitors. This new range of glass designs – one of the widest available in the industry – means they can now offer an additional 700 different door combinations. “Homeowners increasingly want to add a stamp of individuality onto their homes and the entrance door is becoming a vibrant

expression of a personality. Traditional colours are still popular, but there is a growing trend for bolder, brighter shades and more contemporary door designs that complement the external aesthetics of the house and the interior decoration, whilst also reflecting the homeowners individual style. Modern consumers prize choice and this extends to the glazing, which is important as it enhances the character of the door and maximises natural light in their homes.

“The response so far to this new range has been extremely positive. We will continue to champion the installer and the homeowner by offering the finest selection of door styles, colours, glazing options and accessories to satisfy their sophisticated design-led needs.” rst’s range of triple glazed units encapsulates the delicate decorative glazing between two panes of clear glass to protect it and make it easier to clean. The additional glazing also provides greater noise reduction and improved thermal efficiency. The range has been designed to complement Hurst’s Composite Collection, which offers one of the widest ranges of composite door styles in the market and a choice of more than 1600 colour options.

The new range of triple glazed designs has been introduced to help installers provide an even greater choice for style-conscious homeowners. It includes both traditional and contemporary styles, which have been designed to maximise natural light and provide the ultimate finishing touch to a Hurst composite door.

The Hurst composite door combines incredible good looks and outstanding performance with proven levels of security. Low maintenance and exceptionally durable, the GRP composite door is also more energy efficient than a traditional timber door or a solid timber core composite door.

Mark Atkinson, Hurst Plastics’ Sales Director, says: “We’ve been at the forefront of the composite door sector since the very beginning and we understand the need to continuously introduce new products to stimulate the market and add value to our customers’ businesses. In response to the

The Premium Glass range has been introduced to Hurst’s online Door Designer. For more information, please contact info@ hurst-plastics.co.uk or call Hurst Plastics on 01482 790790. READER ENQUIRY NO: 0418/0015

0418/0016

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COMMITTED TO INNOVATION AND QUALITY Telephone 01625 428 955 Email info@door-co.com www.door-co.com

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DOORS

The UK’s Leading Glass & Glazing Newspaper

HITECH BLINDS LTD HITS NEW HEIGHTS WITH BS EN 1279 ACCREDITATION BS EN 1279 accreditation is the latest cause for celebration at Peterborough’s HiTECH Blinds Ltd, the fast-growing integral blind firm taking the market by storm.

HiTECH Blinds was established to bring reliable, hassle-free, outstanding-quality integral

blinds to fabricators and installers throughout the UK, Ireland & the Channel Isles. With the help of integrated blinds specialist Ian Woolley, the company has grown rapidly in its first twelve months, as customers switch suppliers in ever-increasing numbers.

Subjected to rigorous testing at BSi, HiTECH’s best-in-class products passed with flying colours. EN 1279 Part 2 requires glass units to have moisture penetration of less than 16%, but HiTECH’s product was found to have penetration of just 3%. What’s more, a member of test centre staff commented that the product’s fog test performance was the best he’d ever seen.

Michelle commented: “We’re absolutely delighted to be EN 1279 accredited. We’ve come a very long way in our first year in business – and this is another important milestone on the road to becoming the biggest, best and most respected integrated blind supplier in the UK.” Sales Director Ian Woolley added: “I’m extremely pleased our products fared so well in testing – but at the same time, I’m not

Founded in 2017 by Nigel Greening along with Mike Yerrell & Michelle Scotney of respected commercial aluminium fabricator AGF Ltd,

surprised. The materials used and the staff we’ve trained are of the highest quality, and we’ve invested a huge amount of time and effort in developing the best-performing integrated blinds on the market today. “Our Magnet-operated blinds are extremely easy to use, easy to install, and they come with a ten-year no-nonsense guarantee – twice as long as any of our competitors. “If you’re interested in learning more about how HiTECH Blinds can help your business grow, get in touch today.” For more information visit www.hitechblinds.co.uk or call 0330 6780 280. READER ENQUIRY NO: 0418/0017

PREMIUM DOOR SYSTEM BOOSTS SALES AT ALUMINIUM SPECIALIST A leading manufacturer of aluminium windows and doors has reported sustained demand for several of its innovative Renyaers products. Gloucester-based CDW Systems supplies its products to installers all over the UK and has seen a strong demand for its Reynaers aluminium sliding folding doors and for its lift and slide patio door, since their introduction to the company’s product range. Compared to the previous 12 months, the year leading up to January 2018 saw a 37% increase in sales for products from the Reynaers range. CDW’s technical director, Richard Smith, comments on the products and their popularity amongst customers: “Reynaers doors are amongst our most popular products. They have a great reputation for being secure and energy efficient and are well-known for their cutting-edge design. We see our clients choosing these products for use on a range of projects – these could be in the commercial or residential sectors.”

In recent years, CDW Systems has seen huge developments. In 2017 the company employed a record number of new staff and underwent its biggest change yet in the form of a management buyout. In the future, Richard believes the popularity of Reynaers products will drive further growth. “Due to the tremendous demand we’re seeing for these products we are recruiting even more staff,” he explains. “We are able to offer our installer customers whatever product solution they require, and for whatever project or specification they need.” Indeed, in 2017 CDW Systems was included in The Parliamentary Review – a prestigious publication which highlights examples of best practice in various industries. For more information on CDW Systems or their available ranges of products visit www.cdwsystems.co.uk or call 01452 414853.

CDW Systems Team READER ENQUIRY NO: 0418/0018

DOORCO’S 2018 CUSTOMER CHARTER COMMITS TO MARKET LEADING (COMPOSITE DOOR) SERVICE Having established a strong reputation for innovation during its rise to market leadership, DOORCO Ltd, the UK’s largest independently owned composite door manufacturer has now raised the bar even higher. In a bid to be officially recognised as the most helpful composite door partner, DOORCO announces the launch of its 2018 Customer Charter outlining the service, quality and commitments its customers expect on every journey. Jayne Sullivan, DOORCO’s Operations Director comments: “The five-point charter represents the culmination of views about what’s important to our customers across our three levels of door supply. Whether it’s a oneoff prepped door, single or mixed pallets, or containers for large volume fabricators, each one is equally important to us and responsive service results in the ultimate customer satisfaction we strive for.

“We’ve talked for a long time about what makes DOORCO different, but the charter underpins this message by promising that 99% of our doors are in stock at any one time, doors will be prepped in three days, painted in five days, guaranteed next day delivery is available on all distribution orders made before 3pm and there will be free weekly deliveries. “We made a conscious decision to invest heavily in IT and Technology through Project Diamond, and although we are still on our journey, early results have allowed us to make these bold commitments to the market. We want to offer our customers something solid. Rather than just a fluffy marketing ploy, DOORCO hereby commits to a service promise that can be measured and we as suppliers can be held accountable for if we fail. We want to be the front runner in the way suppliers treat you in the future.”

far between.” Jon Heyes, Director, Prescot Windows & Doors • “Right from the word go, DOORCO impressed us with their ‘open door’ policy when it came to showing us what they could offer to support a customer of our scale.” John Whalley, Managing Director, Nationwide Windows & Doors

Here’s what DOORCO’s customers have to say about their service: • “DOORCO go the extra mile for their customers.” Keith Sadler, Managing Director, VISTA Panels • “The service we’ve received from DOORCO is of a quality that’s few and

• “DOORCO is a brilliant supplier to work with. Deliveries are always as expected and if ever there is a problem, they’ll tell you straightaway. They’ll always do whatever they can to accommodate us with last minute orders.” Clare Formby, Assistant Production Planner, Total Glass For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 0418/0019

April 2018 | www.glassnews.co.uk

0418/0020

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BEWARE UNGLAZED RESIDENCE 9 WINDOWS!

Kurt Greatrex, sales director of leading Residence Collection fabricator Dekko Window Systems, explains why installers should steer clear of non-glass-bonded, unglazed Residence 9 windows.

a home, when it’s fundamental design is based on this trusted glazing process - just like ‘pink’ profiles and ‘pitted’ letter plates from back in the day. If you choose to buy unglazed Residence 9 you have to glassbond on site, but how practical is that? Glass-bonding should be carried out in a dry factory environment and allowed to cure and set for a specified period – you simply cannot guarantee these conditions when out on site.

If you’re a window industry veteran like me, chances are you’ll remember the ‘pinking profile’ issue that arose during the late 80s and early 90s. As systems companies fought for better margins they ‘value engineered’ their formula, taking out essential components that resisted UV attack. The net result was profile discolouration and it severely damaged the reputation of the uPVC window and door industry, costing installers millions in the process.

We have highlighted the issue with the team at the Residence Collection, and they agree that unglazed, unbonded Residence 9 is simply not manufactured to current specification. To be fair to them, they are currently researching and testing all of the new welding technologies in conjunction with glass bonding, as part of a diligent process as a premium systems company. We also know that they are in communication with the machinery companies and to their knowledge, no product testing has been carried out on unglazed Residence 9 windows, therefore, any product warranties will fall purely to the fabricator or installer. Would any installer want to install a product without the backing of the systems house?

Next came the ‘pitted’ letter-plates and handles fiasco when ‘shiny’ new PVD plated hardware arrived in the UK on mass from China. Six months after these products were installed, the plating started to pit and homeowners demanded their money back – costing installers millions once again. Neither product had been properly tested before being sold into the market in large volumes and unfortunately, history is now repeating itself thanks to the growing number of fabricators preaching the ‘benefits’ of buying non-glassbonded, unglazed Residence 9 windows. Yet the fact is Residence 9 has been designed, fully tested and is trusted as a glass-bonded system, integral to its performance and longevity. Residence Collection windows achieve industry-leading U-Values through smart design. The frames and sashes are deeper than conventional systems, there are more thermal chamber pockets and the chamber webs and external profile walls are much thicker. But most crucially, Residence 9 profiles are bonded to the glass unit, strengthening the mechanically jointed frame and eliminating the need for traditional steel reinforcements. Glass-bonding also prevents movement and bowing in a system designed without large steel reinforcements. Steel reinforcements have been used since the advent of uPVC windows to give the window strength, in particular, the lateral ‘I Value’ in the sash. When it’s windy, steel reinforced frames stay rigid and when it’s hot, the steel keeps the uPVC in shape and resists any bowing, ensuring the window will close and seal properly. The downside of steel reinforcement is that it reduces the thermal performance of the window, so eliminating it through glass-bonding is really smart – the window is just as strong but offers significantly improved performance. So, when I hear that fabricators are promoting Residence 9 windows unglazed and without glass-bonding my knees begin to tremble. Are we going to see product warranty issues with the best premium window in the industry, due to out of specification manufacturing processes? I have personally seen

“We recommend fabricators follow the Residence technical manual and glass bond all units whether welded or mechanically jointed.” 12

Kurt Greatrex, Dekko Window Systems sales director

the consequences of non-glass-bonded welded Residence 9 sashes in a dark foiled finish and it’s not a good outcome! The net result is call backs, replacements, unnecessary costs and customer disappointment – a terrible outcome considering all installers rely on recommendations. It’s true to claim that unglazed ‘timber welded’ and welded Residence 9 will be cheaper to buy, a bit easier to handle and if a glass unit does fail, then the IGU will be a bit easier to change. But in reality, a window that isn’t factory glazed and glass-bonded can cause major problems once it’s installed into

Sarah Hitchings, sales and marketing director at The Residence Collection adds: “We recommend fabricators follow the Residence technical manual and glass bond all units whether welded or mechanically jointed. Glass bonding is an integral part of the design. We are in the process of further evaluating the impact of some of the latest welding methods as well as weather and security performance.” We understand just how tough it is for installers at the moment, facing fierce competition at both local and national level, as well as external forces already making it harder for consumers to commit. The promise of one of the industry’s hottest products at a cheaper price is of course incredibly attractive. However, it’s a false economy - an inferior R9 window creates more problems than it solves and you can’t be sure your supplier will support you when things do go wrong. Dekko have achieved PAS24 accreditation across the entire Residence Collection range -including R7, R9 and the aluminium lookalike R² - meaning if you’re installing on new-build, self-build or renovation site you can be assured of a safe and secure product. Whilst some fabricators are cutting corners to drive down prices, we have always been committed to doing things right. We employ a dedicated Residence Collection team and have a separate manufacturing facility to ensure absolute quality. We simply won’t cut corners and provide our customers with products we know to be below-par. It’s a crying shame that more fabricators don’t share our ethos. In short, you need a fabricator you can trust to deliver Residence 9 to the highest standard. At Dekko we have an incredible history with R9, starting out as one of the launch partners in 2013 and growing to become the UK’s largest Residence Collection fabricator manufacturing 700 quality frames each month. We will continue to make our R9 windows ‘The way they’re meant to be.’ For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 0418/0021

April 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

KORNICHE BRINGS LANTERN REVOLUTION TO THE GLAZING SUMMIT AS ITS NEWEST SPONSOR The Glazing Summit, the highprofile conference for business owners and leaders from across the industry, has announced revolutionary aluminium lantern brand Korniche as the newest sponsor of this year’s landmark event.

Summit will bring together directors, founders and senior management from the industry’s biggest and best system houses, fabricators, installers and suppliers. The event which is hosted by industry data specialists Insight Data and sister company Purplex Marketing, features a full day of talks and debates on the hot topics of the industry, as well as an exclusive Leaders Dinner in the evening. Event Organiser and Insight Data Managing Director, Andrew Scott adds: “We’re absolutely delighted to welcome Korniche as a sponsor of The Glazing Summit. Korniche is a fantastic example of a disruptor brand, bringing a pioneering new product to market which has changed the expectations of the industry and reimagined an entire product area.”

Launched at The FIT Show 2016, Korniche quickly rose to prominence through its innovative construction, providing installers with a highly-durable lantern solution that is faster and easier to install. Designed and developed by Managing Director Bradley Gaunt and his brother Ashley, Korniche joins a number of leading brands from across the industry in supporting the event.

“The success of brands like Korniche will be one of the many topics of discussion during the one-day summit, as we dissect the current industry landscape, investigate the increasing trend of growth by acquisition and look ahead to the future challenges and opportunities for the industry. The support of brands like Korniche only further legitimises the relevance and importance of this must-attend industry conference.”

“We’re thrilled to be sponsoring this year’s Glazing Summit,” comments Bradley. “The event presents a great opportunity for us to further promote the Korniche brand to the industry’s biggest and most respected names, as well join the conversation on what we are seeing in the aluminium lantern market and more broadly across the industry.”

To find out more about The Glazing Summit or to book tickets visit www.glazingsummit.co.uk.

Taking place on May 22nd at St. John’s Exhibition Centre in Solihull, The Glazing

“We’re absolutely delighted to welcome Korniche as a sponsor of The Glazing Summit. Korniche is a fantastic example of a disruptor brand, bringing a pioneering new product to market.” 14

READER ENQUIRY NO: 0418/0023

April 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MORE THAN 80 PIGS BEAT THE BEAST FROM THE EAST Despite the Beast from the East trying to put a damper on proceedings, PIGS Manchester was a superb event. More than 80 people managed to get through the snow and bitter winds to join us for the first networking event of 2018. “It was brilliant that so many people made it,” says PIGS organiser Sarah Ball. “I think we got more because quite a few attendees said that they were meeting before PIGS with customers or suppliers, and then coming together to PIGS. “The roads were pretty clear from Derby where we are based at Balls2 Marketing. However, it wasn’t the same for others and it was a real shame that the snow and ice prevented people from travelling from some parts of the country. It certainly didn’t help that the M62 was closed. We took a moment in the evening to raise our glasses and say a big #PIGScheers for those that couldn’t make it. “But apart from that, the evening went without a hitch. There was a good mix of old and new faces at the event. Speaking to a few of the newbies, they were converted and told me they were planning to be regulars in the future! I think it’s because we are so laid back that

Charlotte Davies, Edgetech; Sarah Ball, Balls2 Marketing and Nikki Dunbar, Liniar

Left - Sean Mackey, J.Tools Ltd; Tony Ball, Shepley Windows and Adam Jones, J.Tools Ltd

people enjoy it so much. I’m often asked why we don’t give people name badges, but it works well just introducing yourself to someone you’ve not met before. “We again have to thank the generosity of the sponsors who make PIGS possible and this event was well supported by: • AluK • Avantis International • Bison • Build Show

• Georgian Bar Company

• OnLevel Ltd

• The Consultancy

• DW3

• Glass and Glazing Federation

• Premier Conservatory Supplies

• The VEKA UK Group

• Edgetech UK

• Glass and Glazing Products

• Premier Arches

• Thermoseal

• Emplas

• Glazpart

• Regalead

• Titon

• Enduroshield

• Improve Easy

• Selecta Systems Ltd

• Total Hardware

• Extrudaseal

• Kawneer

• Senior Architectural Systems

• Ultraframe

• Fire Glass UK

• Korniche

• Stuga

• Unislide

• FIT SHOW

• Morley Glass

• Synseal

• Whizzle Ltd • Yes Glazing “The venue put on a superb spread and there were many good comments about the quality of the food,” adds Sarah. “This is a regular haunt for PIGs, and they always do us proud. The only small slip up was on the signage that said People in Grazing – which made us laugh! London is the next venue and we will definitely be hoping for better weather.” For more information go to www.balls2marketing.co.uk/pigs

Lee Marriott; Peter Gray, Premier Conservatory Supplies; and Matthew Glover, The FIT Show

Sean Mackey, J.Tools Ltd; Tony Ball, Shepley Windows; Adam Jones, J.Tools Ltd and Phil Dewhurst, Georgian Bar Company

READER ENQUIRY NO: 0418/0025

April 2018 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

OAKLAND GLASS CONFIRMS STRONG START TO THE YEAR

EPWIN GLASS HIGHLIGHTS DECORATIVE GLASS EXPERTISE Epwin Glass draws on the company’s 30 years of experience in glass manufacture as it continues to support fabricators and installers throughout the UK. This depth of experience is beautifully illustrated in its decorative glass offering, which includes colours, textures, leaded, stained, bevelled and Georgian style options. Katrina Earl, Epwin Glass National Sales Manager, commented: “At Epwin Glass we assemble insulated glass units to exacting quality standards offering a comprehensive range of decorative glazing options to enhance and add character. There is even a bespoke service when a specific individual effect is required.” The Epwin Glass leaded glass range is a comprehensive collection of traditional leaded designs, suitable for windows, doors and conservatories. Designs incorporate geometrical elements, such as squares and diamonds and include familiar period styles, such as Gothic and Queen Anne. Bevel designs are available too, which provide an added dimension to their offering. For coloured and stained glass window units, Epwin’s skilled craftspeople recreate an original stained glass appearance using darkened lead as standard and colour-fast UV filtered colour film. Epwin Glass has an attractive range of quality manufactured Georgian style units, including gothic arches, sun bursts and cottage style designs. The range is available in two variations:

Georgian and Interbar. All units are assembled in-house by the company’s skilled workforce. In each case, the Georgian pattern is carefully drawn and laid out to ensure alignment with adjacent windows and create a high quality result. Epwin Glass is one of the leading manufacturers of insulated and energy-rated glass units for the window industry and supplies the trade, light commercial, new build and social housing sectors. Alongside the decorative glass, there is also noise insulation, safety and security, self-cleaning, solar control and thermal insulation glass. All products are manufactured in the UK in their production facilities in Northampton and comply with relevant legislation and window energy ratings (WERs) for complete peace of mind.

Oakland Glass, the IGU supplier dedicated to offering a wide range of sealed units alongside outstanding customer service, is pleased to announce a 15% increase in sales in 2017 and a strong start to 2018. Managing Director of Oakland Glass, Tina Moorhouse explains where the growth is coming from in the context of a relatively flat market: “We work with a wide range of customers across the trade, new build and commercial markets and have seen growth across the board from existing customers as well as new companies switching to Oakland. “We put a lot of this down to the range of products we supply, the investment we make into the business to ensure continuous improvement and of course the excellent service we offer. Whether customers are

The Epwin Group is renowned for its expertise and ability to deliver high quality products and services. It’s a reputation that’s perfectly demonstrated in Epwin Glass’s decorative glass expertise. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0418/0026

dealing with our sales department, customer services or our delivery drivers, they get the same high level of service. During Oakland’s 32 years of trading, we’ve realised that this personal touch goes a long way. Fabricators, installers and specifiers need a supplier they know they can rely on and through building strong partnerships with all our customers, we can deliver precisely what they need. This not only helps existing customers grow their businesses, it also means we’re an attractive supply proposition to potential customers. “We build long lasting relationships with our customers because we offer the complete package – quality products delivered in full and on time. We recognise every customer is an individual and establish open and honest regular communication with all of them to make sure we continue to deliver what they need as their requirements inevitably change over time. We’re proud of the Oakland Glass reputation and the fact we have grown the business through supporting our ambitious and forward-thinking customers. We look forward to building on these relationships even further in the future.” For more information visit www.oaklandglass.co.uk or call 01924 463198. READER ENQUIRY NO: 0418/0027

40 years in the making We Are The People Behind The Glass

0418/0028

• Architectural glass • Multi-laminate glass • Glass toughening • Acoustic glass • CNC machining • Sealed units – including over-sized IGUs • Water jet cutting 01726 66325 info@cornwallglass.co.uk www.cornwallglass.co.uk

www.glassnews.co.uk | April 2018

GLASS NEWS INTERVIEW: MACKENZIE GLASS

The UK’s Leading Glass & Glazing Newspaper

THE OFFICIAL OPENING

OF GLASS MERCHANT & PILKINGTON REGIONAL PARTNER, MACKENZIE GLASS

Mark Herbert (left) and Matt Prowse (right) Joint MDs of Mackenzie Glass with Matt Buckley, Managing Director UK & Ireland for Pilkington Architectural Glass (centre)

Glass News’ Editor, Chris Champion, visits Bristol based Mackenzie Glass to witness the official opening of this Pilkington Regional Partner by Matt Buckley, Managing Director UK & Ireland for Pilkington Architectural Glass and talks with Mackenzie Glass Chairman, Mark Mitchell and Joint Managing Directors, Mark Herbert and Matt Prowse

Mackenzie Glass is well-known in glass having been around since the early ‘50s but has had a variety of ownership. Can you explain a bit of the company’s history? Mark Mitchell: Mackenzie started in Bournemouth and later moved its base to

Moving large sheets of glass

A well ordered shop floor

Exeter. It was acquired by Pilkington and then went back to independence through a management buy-out headed by Pilkington’s then MD in the South West, Jim Franklin before being acquired by Cornwall Glass in 2013. Now, of course, it’s a standalone business with its own profit and loss centre.

You have gone to great lengths to demonstrate Mackenzie Glass’ independence from Cornwall Glass. Is that really necessary? Mark Mitchell: We believe it is the correct thing to do given our acquiring Pilkington Bristol from NSG in December last year. Apart from purchasing the stock and the 37,000 sq ft purpose-built site in Bristol, we also transferred the 46 members of staff to the new company. This is a new venture for us and although we have some experience in merchanting, our main focus at Cornwall Glass has, clearly, been on processing. We felt that in ring-fencing Mackenzie Glass and creating an independent board of directors we would be able to apply the right level of focus to the business and put

On the cutting table

in place the right senior leadership team to drive its growth. We also wanted to reassure those pre-existing customers of Pilkington, that they were continuing to buy glass from a dedicated and specialist merchanting business, not from Cornwall Glass as a processor. Hence both Mark Herbert and Matt Prowse resigned as directors of Cornwall Glass to take up their new positions as Joint Managing Directors of Mackenzie Glass. That’s not a decision to be taken lightly bearing in mind their history with Cornwall Glass.

They both have vast experience with Cornwall Glass and moving to a business where the customer base is totally different is certainly not for the faint-hearted!

Mark Mitchell: Both Mark and Matt are the perfect example of starting at the bottom and working your way to the top. They were both apprentices who worked through to becoming directors of Cornwall. That’s some achievement. However when the opportunity arose with Mackenzie Glass and we had decided on the completely separate structure to the business, they both demonstrated the ambition and determination to take on this new challenge. What is clear is that their knowledge of all aspects of Cornwall Glass and their hands on experience of glass processing more than qualifies them for their new roles. It’s only a little over 60 days since we started trading and the integration between the existing staff and the new faces in Mark and Matt and, less so myself as Chairman, is excellent and the business is moving forward.

Can we talk a bit about that? How are you differentiating between what was a Pilkington owned regional merchant and the new Mackenzie Glass? Mark Mitchell: We really don’t want to make it very different but we have ideas on making

Measure twice, cut once!

April 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: MACKENZIE GLASS

it even better for the customers. Bear in mind that Mackenzie is a Pilkington Regional Partner, one of the seven regional glass merchants but the name replaced with Mackenzie but clearly shown as a Pilkington Regional Partner. That means that we have the same access to its product offer and ranges as its own ‘in-house’ merchanting businesses.

Glass production is very specific in that there is finite supply based on production by a float line. Additional capacity is not simply switched on, so even if the idea of supplying Cornwall was attractive from a sales point of view, actually supplying them may to not appeal to us simply because our lines are running at capacity.

The offering from Pilkington is vast and we stock all of the different ranges. However, where we differ is having the ability to stock other products from other manufacturers if Pilkington don’t produce that item. So it is possible that a Pilkington Regional Partner could stock some items from another wellknown manufacturer’s range of products.

Can I ask, Matt, why the sale of Bristol to Mackenzie?

Another differentiator is the ability to supply very small quantities of specialist glass products. Customers don’t want to stock a full pack of, say, gold mirrored glass, but they may have a job that requires a sheet or two. We want to be able to service that need and it is up to us as to how we can do that economically. It’s really all about making up an economic load and by mixing product to make that load: it’s talking to customers and understanding their need and their understanding the operational requirements of Mackenzie Glass. Matt’s experience with Cornwall and running branches around the South West means he understands customers and their needs. Basically, he has said goodbye to all his old customers and is busy meeting all his new ones!

Mark Mitchell approached us and, as with any other business, if the price is right and the conditions work for us, then a sale is possible. We took a long time considering the implications and realised that this could work with Pilkington products reaching our customers but with responsibility taken over by Mackenzie. It is a model that retains the staff and the premises and delivers an excellent service to our customers. It is very much business as usual.

On the face of it, this alliance with Pilkington is a little strange. Cornwall is a customer of Pilkington but is also a large customer of one of their competitors. Whereas Mackenzie is very definitely a Pilkington customer with the ability to buy from elsewhere, too. Is this a way for Pilkington to acquire more business from Cornwall Glass? Mark Mitchell: That’s not the case at all and it probably demonstrates the importance of having Mackenzie Glass as a completely separate entity from Cornwall. Perhaps it’s a question for Matt Buckley as Managing Director UK & Ireland for Pilkington Architectural Glass… Matt Buckley: If you are asking whether the deal to acquire Pilkington Bristol was dependent on a trading agreement with Cornwall Glass then the answer is a categoric no. Our only interest is to maintain, and to hopefully increase, the distribution of Pilkington products through Mackenzie Glass.

Matt Buckley: There certainly wasn’t a sign up saying ‘this business is for sale’. Nor is there on any other of our regional distribution centres.

You have had to change your existing model by introducing a Regional Partner element. Does this mean this is a model for the future? Matt Buckley: As I said, there is no sign up saying anything is for sale. Will a similar thing happen elsewhere? I don’t think anyone knows at this point. There is no intention to divest ourselves of our regional centres – they work for us. In this specific case we could see a win/win for everyone. Who knows what the future will bring?

Can I ask a bit more as to how Mackenzie Glass will differentiate itself from the former Pilkington Bristol and the other regional merchanting centres owned by Pilkington? Perhaps either of Mackenzie’s Joint MDs? Mark Herbert: We’re fortunate that Pilkington products are widely specified and also have retail brand recognition. There is an exciting range of added value products including Pyrostop, Optiview, OptiMirror, its Activ Range – these are all products which add process, value and opportunities to add margin, throughout the supply chain. If, however, one of our customers

From left to right: Mark Knight - HR Director - Cornwall Glass & Glazing Ltd, Mark Herbert – Joint MD Mackenzie Glass, Matt Buckley – MD Pilkington NSG, Matt Prowse– Joint MD Mackenzie Glass – (Top of stairs), George Davis - Head of Merchanting – UK - Pilkington NSG, Boyd Henden – General Manager Mackenzie Glass, Kirk Green Regional Sales Manager, United Kingdom, South - Pilkington NSG and Mark Mitchell – Director Mackenzie Glass

has a requirement that we can’t meet through Pilkington’s product range, we are free to and will, supply product from other leading manufacturers. That’s something which is significantly different to the way the business was run previously and which we believe will be a highly beneficial change to those customers who were buying glass from Pilkington Bristol before and who will continue to do so going forward.

The whole stock area is well ordered and the production area logical – and all extremely clean. I didn’t spot a piece of broken glass! Is this part of the new regime at Mackenzie and what else changes? Matt Prowse: It’s a continuation of what has gone before. The staff are the same and, with the exception of carrying more stock, the operation is as it was under Pilkington. We aren’t making wholesale changes but clearly our service offer is going to be different from before. The products that customers have always bought will continue to be available on the same or better lead times. However it’s the added value products that can generate higher margin opportunities for our customers – the coatings and laminates, the Pyrostop, Optiview, OptiMirror and Activ range. As mentioned before, as an independent merchant we have the additional flexibility to supply product from other manufacturers if we can’t deliver it from within our own or Pilkington’s range. Culturally, we’re also perhaps a little bit different. The team of directors share a background in glass processing and we’re committed to working in partnership with our customers to add-value to that relationship.

Many thanks to all of you and for the opportunity to witness the official opening of Mackenzie Glass and hear how this partnership with Pilkington has come about. The toughening process

Exiting the toughening unit

A variety of patterned glass is held in stock

One of the automated cutting tables

www.glassnews.co.uk | April 2018

READER ENQUIRY NO: 0418/0029

Arrising the glass

TRADE NEWS OBITUARY

The UK’s Leading Glass & Glazing Newspaper

OBITUARY

TREVOR HOPPER STEFAN SEIDEL SCOTT BROWN It is with great sadness that we announce the sudden passing away of Stefan Seidel, managing director of profine UK Ltd, on Monday 26th March, 2018. Stefan was the operations manager of profine UK, until his promotion in 2014 to managing director and a true company man. A highly regarded industry professional, he brought with him considerable knowledge, expertise and a hands on approach to the KÖMMERLING brand in the UK and Ireland.

On February 2nd 2018 Made for Trade received the sad news that after a very short illness our valued and well respected Trade Sales Manager, Trevor Hopper had passed away.

He will be sorely missed by many friends, associates and the industry as a whole. He was also a devoted and loving Father. Funeral details will be announced in due course.

Scott had an excellent reputation as a commercially-astute Finance Director with a proven track record of success in adding value to businesses both within the window and door industry and the wider commercial world. A CIMA qualified accountant, Scott was also an accomplished academic with a BA Honours Degree.

Known as one of the ‘good guys’ in the industry, Trevor carried himself in a positive and upbeat manner always willing to go the extra mile for his clients and employer. His sense of humour and enthusiastic approach to life made him very well thought of by all he came in to contact with.

Scott’s long and distinguished professional career began with ML Douglas in Cheltenham where he was Management Accountant between 1993 and 1996. His first foray into the home improvement industry was when he joined CDW part of the Duraflex Group as Director of Finance in 1996. From there he was promoted to Finance Director of Duraflex in 2001. In May 2002 he became Finance Director of the NBW Group.

His career spanned many years, starting in engineering and a spell offshore in the oil and gas industry Trevor returned to Grimsby, his home town, looking for a change in direction which is when he chose the fenestration trade. Starting out as a canvasser he quickly progressed into direct domestic sales, this then led to him starting his own window & conservatory business. After enjoying 10 years of working for himself he decided to join a national timber and PVCU manufacturer supplying to the trade, this is where Trevor’s skills shone developing professional and robust relationships with installers and trade counters up and down the country, which led him to our door.

In 2009 Scott set up a business called Holsum, a Consultancy where he offered part-time, interim and project based Finance Director services. His two main clients where he served as a part time Finance Director were White Logistics where he worked from 2009 until 2015 and Glevum who he joined in 2009. In October 2015 he became Glevum’s full time Finance Director.

Known to the Directors, Richard and Bradley Gaunt for his passionate approach, Trevor was the ideal candidate who could be trusted to push forward the company’s innovative product in keeping with their ethos and he continued to do this until he became ill. He will be greatly missed by many in the industry and was definitely one of a kind.

Scott also had business interests in HQB Leisure a motorbike and all terrain vehicle business where he was Finance Director from 2007 onwards. Scott liked nothing more than spending time with his family, but in his spare time he also enjoyed watching Gloucester Rugby and Scotland Rugby. Scott will be greatly missed by all his colleagues at Glevum and the many people in the industry who came into contact with him. He will always be remembered not just for his excellent financial and business acumen but also his energy, drive and great sense of humour.

Trevor leaves behind his loving and supportive wife Carolyn, children and grandchildren who will continue to tell the stories of his motorcycle adventures and keep his memory alive in the way he would have wanted. READER ENQUIRY NO: 0418/0030

It is with great sadness that Glevum, the Newnham-on-Severn based window, door and conservatory installer report the passing away of their Finance Director, Scott Brown, after a short battle with Cancer. He leaves behind him, his wife Alison and two daughters Holly and Summer.

READER ENQUIRY NO: 0418/0031

READER ENQUIRY NO: 0418/0032

COUNTDOWN TO THE 2018 ENERGY EFFICIENCY STANDARDS: HAVE YOU DONE ENOUGH TO AVOID A £4,000 FINE? Some 6% of landlords risk financial penalties and being banned from renting if their properties fall beneath imminent energy efficiency rules. From 1 April 2018, the new regulations have the potential to leave landlords unable to rent their properties and tenants with inflated energy bills. The new Minimum Energy Efficiency Standards (MEES) rules will make it illegal for landlords to sign a new lease for properties with an energy performance certificate (EPC) rating of F and G from next month. Those caught breaking the rules risk a £4,000 fine. Over 300,000 privately rented properties in England and Wales still have an energy performance certificate (EPC) rating of lower than F or G. With an estimated 4.7m households in the private rented sector in England and Wales, that means 6% of landlords could fall foul of the new Minimum Energy Efficiency Standards (MEES) rules if they fail to take action. It is vital that landlords are aware of the new rules and improve their property’s energy performance rating if they fall below the minimum standard. Simple Landlords Insurance has produced a guide on the new rules which is available here https://www. simplelandlordsinsurance.com/landlordhub/guides/minimum-energy-efficiency. Richard Truman, Head of Operations and Simple Landlords Insurance, says: “Keeping up to date with the latest industry news and regulations is key in making sure tenants and properties stay safe, and investments stay profitable. “Ensuring that properties meet the new requirements isn’t just good for the environment. A more energy efficient home will also be more attractive to let in a competitive rental market. Government research shows that rented properties with better energy efficiency are a third less likely to have empty periods than those with sub-standard ratings.” READER ENQUIRY NO: 0418/0033

April 2018 | www.glassnews.co.uk

0418/0034

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MOVE OVER ALEXA – MEET NORA NEW CORPORATE IDENTITY FOR ERA

Move over Alexa – and meet NORA. NORA is the brand new online ordering system from Mila which makes it even easier for customers to place their hardware orders direct.

that every time a new NORA order form is generated, it is guaranteed to be completely up to date. Mila thinks that NORA is a great addition to its sales

Customers can now choose to receive a personalised NORA order form from their Mila sales contact which is pre-populated with all the products they order most often. All they have to do is fill in the quantities they need of each of those products and send the form back to: nora@mila.co.uk. There’s no need for customers to check product specs or enter part numbers – NORA takes care of everything. They even get a confirmation email from NORA confirming exactly what they have ordered. What makes NORA particularly clever is that the system always contains customers’ most recent product and price lists, so

department, but customers can be reassured that it won’t be replacing the internal sales team any time soon. Sales Director Vicki Sanders says: “Our friendly and knowledgeable team are still all available at the end of the phone to help them with any technical and ordering queries. NORA is simply a way for customers to place their orders easily and accurately at any time that suits them - day or night.”

NORA stands for Navision Online Response Automation and it links directly with the new Navision automated ERP solution at Mila which connects sales, purchasing, operations and invoicing functions to help deliver outstanding customer service and OTIF performance.

The TWR Group announced late last year that it would roll-out ‘never seen before’ lead times to give installers dual-coloured bi-folding doors within fifteen working days.

READER ENQUIRY NO: 0418/0035

This new initiative went live at the end of February (2018) and the group’s Managing Director Terry Richardson says that they have been inundated with enquiries, with the forward order book showing the business is on course for its busiest ever quarter of trading. What has so appealed to installers is not only the super-fast lead times but the fact that the turnaround will not only apply to standard grey, black and white but to any RAL colour and combination. The lead times have been made possible thanks to sustained investment in the required machinery and personnel. The colour plant is housed at TWR’s most recently acquired 17,000-sq. ft. factory, which is next to its 25,000-sq. ft. headquarters in Peterlee. Terry comments: “We announced last year that we would be rolling this initiative out and we’re delighted to see that it’s live and we’re receiving orders. This really is an industry first and we’re proud to be behind it. “Property owners, both in a commercial and residential context, are investing in coloured and dual-coloured windows and doors, so this development gives installers an opportunity to seize the moment and turn jobs around much quicker.” READER ENQUIRY NO: 0418/0036

Whilst retaining the integrity of the well-known existing logo, the new mark, which incorporates the ‘Total Security’ strapline, encompasses ERA’s strength in design and innovation, as well as helping to elevate the brand.

Head of marketing at ERA, Tania Tams said, ‘The new logo reflects our commitment to ERA’s ‘Total Security’ concept, which covers our traditional product range as well as our exciting smart home products. ‘We have a confident approach to the market and a desire to work more collaboratively with our

customers. As such, we will be adopting a more fluid approach to logo usage, giving customers the freedom to use our resources, including the logo and imagery.’ The new identity will be rolled out across ERA’s range, including packaging, merchandising and other collateral during the coming months. For further information on any of the company’s wide range of security products, visit www.eraeverywhere. com or contact the sales team on 01922 490 000 or by emailing info@ eraeverywhere.com. READER ENQUIRY NO: 0418/0037

Tel: 01327 312400 www.mila.co.uk

RECORD-BREAKING FABRICATOR ANTICIPATES BUSY TRADING PERIOD A NEW initiative, that has brought recordbreaking lead times to the glass and glazing industry, looks set to result in a fabricator’s busiest ever trading period.

ERA, the UK’s home security specialist, has unveiled a brand new corporate identity.

OUTDOOR LIVING SPECIALISTS MILWOOD GROUP KEEP IT SIMPLE FOR INSTALLERS WITH NEW SIMPLICITY 6 VERANDA SYSTEM Milwood Group, the UK’s leading manufacturer of aluminium verandas, canopies and carports, has introduced a brand-new addition to their offering. Designed to help both fabricators and installers break into the thriving outdoor living market, the Kent-based firm has launched Simplicity 6 – a high-end, multipurpose veranda system. Designed with versatility in mind, Simplicity 6 provides a solution that is suitable for multiple applications, whether it’s as a veranda, canopy or a luxury glass room. Easy to install and available with 6mm toughened glass, the Simplicity 6 can easily accommodate any budget or project. “We’re delighted to launch our new Simplicity 6 system, a solution that has been designed to help businesses maximise the opportunities presented by the thriving outdoor living market,” explains Mark Wood, Managing Director of the Milwood Group. “As homeowners place greater emphasis on the exterior of their property and better connecting inside and outside spaces, Simplicity 6 is perfectly suited to help installers capitalise on this demand and for fabricators to best support their customers.” Manufactured in the UK using the highestquality aluminium, Simplicity 6 is available with a pitch between 2.5 and 22.5 degrees,

and projections up to 3.2 metres. The system, which can also be colour matched to any RAL colour to complement aluminium sliding doors, can span any length to create a practical outside space for any size of a property. “The Simplicity 6 is completely customisable to provide a high-specification, durable solution for any project,” adds Mark. “From a simple carport, to a deluxe veranda or glass room complete with self-cleaning glass, there are endless possibilities. The system can even be upgraded to include infrared wall-mounted heaters, integrated lighting, Victorian-style embellishments or the glass room package, which turns the veranda into a fully enclosed, luxury outside space complete with sliding doors.” Quick and easy to install, the Simplicity 6 is uniquely glazed from underneath to avoid extended time working at height. Available with rapid delivery from Milwood’s centrallylocated operations centre in Leicestershire, and with a full 10-year guarantee, the Simplicity 6 aims to be the most accessible shelter solution for both tradespeople and consumers. For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com. READER ENQUIRY NO: 0418/0038

April 2018 | www.glassnews.co.uk

0418/0039

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SARNAFIL ROOF INSTALLED ON GRADE 2 LISTED MANSION

NEW ISO-CHEMIE PORTAL

FOR FENESTRATION INSTALLERS AND SPECIFIERS

Roof Assured by Sarnafil installer, ROOFPRO London Ltd, was appointed for this interesting project in Holland Park by main contractor IMKO London Ltd. With huge mansions and a relaxed feel, Holland Park is one of the most exclusive areas of London. ROOFPRO installed the Sarnafil single ply membrane on a Grade 2 listed building converted into flats and owned by a charitable institute. The original 320 m2 roof was made up of layers of felt and asphalt roofing materials and in a very poor condition. A critical point had been reached with years of patching and repairs leaving the flat roof weak and vulnerable leading to leaks with the potential

to damage the interior of this lovely old building. Another repair was not an option – a new roof was needed. Sergii Drevniak, Managing Director, ROOFPRO London Ltd said: “The Sarnafil single ply membrane was the high performance cost effective solution; a new lead roof would have been very expensive and also too heavy for such a large area. The Sarnafil lead grey membrane, with batten rolls to mimic the look of a lead roof, retained the look and feel of the original roof without compromising the heritage features of this Grade 2 listed property”. Over an eight week window the ROOFPRO installation team stripped down and replaced the old roof section by section with a new Sarnafil cold roof. This staged approach was to make sure that the whole roof was not left open and vulnerable; the roof stayed covered and watertight to protect the flats below which remained inhabited throughout the project. ROOFPRO specified the Sarnafil self adhered membrane. Sergii Drevniak said: “The Sarnafil self adhered membrane was perfect for this project. There was a lot of vertical detailing and fixings around dormers so the self adhered membrane gave us that extra flexibility for installing on vertical surfaces”. To comply with listed building regulations, ROOFPRO renewed old rooflights with matching conservatory-style. For access a new SarnaLite rooflight with access hatch was also installed. SarnaLite rooflights not only achieve the architectural vision of a project but can completely satisfy current building regulations and sustainability targets. Access was always going to be an issue on such a high roof but the ROOFPRO team were lucky to have access internally and combined with a scaffolding tower and were able to replace the entire roof within a relatively short installation widow. Using the Sarnafil self adhered membrane also reduced installation times - it was a case of bring together old and new by using a modern building material for a traditional building. The finished roof was inspected by a Sarnafil Field Technician and signed off for its guarantee. Sergii Drevniak added: “This was an interesting and challenging project but very worthwhile to see such a lovely old building now crowned with a beautiful new roof overlooking the roofs of London.” If you are interested in becoming a Roof Assured by Sarnafil registered installer please visit www.roofassured.co.uk/installer. READER ENQUIRY NO: 0418/0040

A new online resource from ISO CHEMIE provides improved access to a range of sealant tape related project services and special tools for fenestration installers, retailers, designers and architects. The secure ISO-PORTAL at www.iso-chemie. co.uk is the latest initiative from one of Europe’s leading producers of foam sealant tapes, which will improve the support offered to customers and specifiers around the planning and management of building and refurbishment projects. Some basic information is available to all visitors, but more is available free of charge once the user has created their own private account for access. Features include numerous training video clips, plus a tool to quickly and easily calculate the quantity of ISO-TOP WINFRAMER thermal insulating and load bearing bracket systems required for a job, helping to minimise product waste and simplifying the ordering process. A ‘My Documents’ section offers improved access to online content and downloaded files, such as price lists, test reports and certificates. The status of orders can be viewed at any time and the whole section is accessible via mobile devices or smartphones for ease-of-use while on the move.

The new ISO-PORTAL from ISO-CHEMIE is an online resource for fenestration installers, retailers, designers and architects.

Technical information around the planning and implementation of installation processes is covered in the ISOPEDIA knowledge base. This contains structural engineering and technical data, including how to detail airtight junctions, together with notes on the latest construction regulations and product specifications. The UK web site also includes a free of charge direct link to the National Building Specification (NSB) clauses for UK architects. This offers instant access to a library of clauses that can be selected and downloaded to help prepare project specifications, helping architects and specifiers ensure that the correct products are chosen, which are ‘fit for purpose’. In addition, the new ISO-PORTAL has a thermal modelling tool to assist with the location of window positions in the external walls. A full English version of this feature will be available for Ecobuild. For more information about contact Andrew Swift, national sales manager on tel. 07837 337220 or email a.swift@iso-chemie.co.uk. READER ENQUIRY NO: 0418/0041

WINDOW TECH TRADE IS EXCLUSIVELY RESIDENCE Essex-based Window Tech Trade have ceased production of 400 standard PVCu window and door frames each week, to solely focus on the manufacture of The Residence Collection. Having been faced with dwindling single digit net margins, Bob Wallis, managing director of Window Tech Trade has made the decision to outsource standard PVCu frames and turn to The Residence Collection in order to position his business for the long-term, with the potential of strong double-digit net margins and growth. He said: ‘I believe the market for standard white windows is limited in terms of financial returns. For us it’s just not a sustainable business model as a manufacturer and so we’re fully focused on doubling our capacity of The Residence Collection to 150 frames per week.’ With relatively low capital outlay costs for the doubling of capacity and the benefit of single length profile and 4-pack bead ordering, there isn’t the issue of having too much cash and space tied up in stock for companies such as Window Tech Trade. With a new marketing campaign and dedicated website at www. windowtech-residence.co.uk, Bob and his team are looking to build their Residence presence in the South East and surrounding areas in the months and years to come.

From left to right: Bob Wallis with Sally Gingell of The Residence Collection.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘Window Tech Trade are a perfect example of the mid-sized fabricator looking to get out of the low margin mass market. With our full backing, unique 3 in 1 system and impressive marketing programme, we’re looking forward to seeing them achieve their goal within the next 18 months.’ Please visit www.windowtech-residence. co.uk for installer enquiries in the Essex area. For information in both retail and trade partner enquiries please visit www. residencecollection.co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0418/0042

April 2018 | www.glassnews.co.uk

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READER ENQUIRY NO: 0418/0000

www.glassnews.co.uk | April 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER’S NEW WEBSITE DESIGNED TO INCREASE LEAD GENERATION FOR ITS CUSTOMERS PatioMaster, the nation’s favourite patio door brand, has just launched a new website. Carmen Velilla, Brand Manager of PatioMaster, said: “Our new website builds on everything that worked well from the previous site to deliver a new platform that is more engaging and informative. It is aimed at both trade and end users and its overarching aim is to increase lead generation for our customers.” The new site has a fresh, high quality, personable style that reflects PatioMaster’s brand personality. It has been designed to be easy to navigate, including the use of clearly defined calls to action at the end of each page that direct visitors to more information that may aid their decision-making process. A Door Builder platform allows homeowners to design their own door, a feature that will help them become much more engaged when on the site. A regular programme of content

marketing, including case studies and blogs, will ensure traffic will be consistently driven to the site to boost visitor numbers and lead generation opportunities. PatioMaster dealerships have been highlighted throughout the site to emphasise one of the brand’s USPs of the reassurance of a trusted major brand that still allows homeowners to support their local economy. The move will also mean it will be much easier for homeowners to find details of their nearest dealer and get in touch, something that will ensure PatioMaster customers are immediately connected with prospective customers. One of the biggest features of the new site is the Technical Hub. It’s a dedicated area for trade customers that contains valuable technical and marketing support in the form of wall charts, manuals, bulletins, brochures, renders, installation images and more. Unlike many similar hubs on trade websites, this one has been designed to be quick and easy to access and navigate. Carmen concludes: “Quality, service and style are the three factors that define the PatioMaster experience and they’re the reasons why we’ve become one of the UK’s leading patio door manufacturers. They are factors that are reflected in our new website and I’m delighted it’s now live.” Tel: 0808 178 3370 - www.patiomaster.co.uk READER ENQUIRY NO: 0418/0044

MORLEY GLASS & GLAZING SHORTLISTED FOR BUSINESS AWARD Morley Glass & Glazing, the UK’s market leader in the manufacture of Uni-Blinds® integral blind units, has been shortlisted in the Medium Sized Business category at the 2018 Yorkshire Business Masters Awards. Organised by business news website TheBusinessDesk.com, the annual awards are one of the key events in the region’s business calendar, honouring everyone from major innovators, to excellent SMEs, overperforming exporters and upstanding professional services businesses. Now in its twentieth year, Morley Glass & Glazing’s shortlisting in the Medium Sized Business category confirms its position as a valuable part of Yorkshire’s business community. Ian Short, Morley’s managing director, said: “We’re very proud of our Yorkshire roots and being involved in a lot of local initiatives, so it’s a great feeling to be shortlisted in the Yorkshire Business Masters Awards. We’ve had such a fantastic twelve months leading up to our twentieth anniversary this year.

Morley’s 49,000sq ft factory and office space in Leeds, where it relocated in 2016

“Last year we were named IGU Manufacturer of the Year at the National Fenestration Awards, and I was also awarded a Fellowship from The Rotary Foundation. Now that we’re in our twentieth year we have no plans for slowing down and I think our award entry reflected our ambitions for the future and what we plan to achieve. Best of luck to everyone who has been shortlisted!” The business awards offer a great opportunity to recognise and showcase the achievements and success of businesses in the region. Award categories include Newcomer, Business Turnaround and Ambassador of the year, with five businesses shortlisted in each. The winners of all 12 categories will be announced and presented with a trophy at an awards evening on Thursday 26 April at the Queens hotel in Leeds. READER ENQUIRY NO: 0418/0045

BUSINESS OF THE YEAR NOMINATION FOR WORLD-LEADING SASH WINDOW FABRICATOR Fast-growing sash window specialists Roseview have been shortlisted for Business of the Year at the SME Buckinghamshire Business Awards. It’s the second year in a row the Olney firm has been nominated for the award scheme’s most prestigious gong, and in 2017 they went on to win. Founded in the 1970s, Roseview has gone on to become a world-leading sash window innovator, producing the first-ever uPVC sash window product in 1985, and launching its acclaimed Rose Collection in 2013. Today, the firm employs 100 people, and, in 2017, produced 25,000 sash windows, and topped £9m turnover for the first time. Roseview Sales Director Richard Burrells commented: “It’s great to have been shortlisted for Business of the Year for the second year in a row.

We’re extremely proud to be recognised as one of Buckinghamshire’s leading businesses. “After years of dedicated product development, we’re now a highly profitable, multimillion-pound business with a nationwide reputation – and have created a range of high-quality timber-alternative sash windows that are the most authentic on the market.” The winners will be announced in April, at a glitzy black-tie gala dinner in Milton Keynes. Roseview’s award-winning Rose Collection windows are widely regarded as the highest performing and most authentic uPVC sash window products available in the UK, if not the world. Competitively priced and highly versatile, the Eurocellbased Charisma Rose is the perfect fit for everything from upgrading existing windows on older properties to installing on ambitious Grand Design-style projects.

The superbly authentic Heritage Rose, based on the REHAU system, has been accepted for use in conservation areas as discerning as the London boroughs of Chelsea and Kensington, Lincoln, Worcester, and Cambridge – while the G Award-winning, run-through sash hornequipped Ultimate Rose is the pinnacle of timber-effect uPVC, boasting features as detailed as external putty lines, full mechanical joints and the new market-leading 35mm meeting rail. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0418/0046

TREMCO ILLBRUCK HEADS WEST AS NEXTGENERATION WINDOW TAPE COMES TO EUROCELL Best-in-class sealant products from marketleading tremco illbruck are heading to Eurocell depots across the South West. While thousands of installers across the UK still rely on silicone when fitting windows, more and more are turning towards a new generation of high-performance sealant products – of which tremco illbruck’s TP650 Trio is one of the most advanced. TP650 Trio is a precompressed, multi-functional polyurethane tape that’s impregnated with flame retardant resin. Designed for new-build and replacement installations, it’s quick and simple to apply, and is vapourpermeable while still offering driving rain resistance of up to 600 Pa. What’s more, it’s fully compliant with BS82134:2016 CoP for the survey and installation of windows and external door sets, and the Glass and Glazing Federation’s Guide to Good Practice. David Naylor, tremco illbruck Product Manager, comments: “We’re absolutely

delighted that Eurocell, one of fenestration’s biggest and most respected brands, has decided to start offering TP650 Trio in its West Country depots. “We’re adamant there’s always going to be a place for silicone. We produce significant amounts of it ourselves. But we’ve also recognised the need for a new generation of sealing products, capable of offering the most outstanding weather resistance and thermal efficiency. And that’s why we’ve developed TP650 Trio, our best-in-class window installation tape. “Trio has been designed and engineered to excel in every respect – offering outstanding thermal efficiency, sealing and protecting corner joints from mould and fungi, and significantly improving acoustic insulation. “And, most importantly of all, it’s a breeze to fit. A lot of other non-silicone sealant solutions on the market are flawed. They’re incredibly difficult to align, or they

TP650 Trio

crease around corners. Trio has none of these problems – and can be measured and applied in a matter of minutes.” TP650 Trio is coming to Eurocell’s West Country branches and if it proves successful, will see the product rolled out across other areas of the UK. Founded in Germany, but now with over a thousand employees in 30 locations around the globe, tremco illbruck is the world’s leading supplier of highperformance sealants, tapes and adhesives. For more information, contact tremco illbruck on 02476 855000 or visit www.tremco-illbruck.com. READER ENQUIRY NO: 0418/0047

April 2018 | www.glassnews.co.uk

0418/0048

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.

Please call:

01226 294555 or email: paul@thermaltradeframes.co.uk

Fax: 01226 294777

www.glassnews.co.uk | April 2018

DEAL DIRECT WITH THE DIRECTORS!

www.thermaltradeframes.co.uk

Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THAT’S THE SPIRIT! VEKA NAMED

EMPLOYER OF THE YEAR.

Industry-leading PVC-U systems supplier VEKA Group took home the ‘Employer of the Year’ trophy at this year’s Red Rose Awards. Touted as ‘Lancashire’s premier celebration of business excellence’, the annual Red Rose Awards evening was held at the Winter Gardens, Blackpool with over 1,100 guests attending the black-tie event. Graham Liver of BBC Lancashire Radio played host to 150 finalists from all over the North West. Now in its eighth year, the auspicious evening has been described as ‘the awards for the businesses that keep the county alive – the heroes of the Lancashire economy’. Over the past 12 months, Burnley-based VEKA Group has completely redeveloped its Employer Brand and VEKA Values to come up with a new ethos of VEKA SPIRIT. The SPIRIT values – Success, Pride, Integrity, Responsible, Improvement, and Team – have become the basis for all employer/employee interaction from recruitment to retirement, and everything in between. Having selected VEKA Group from a short list of six, the Red Rose Awards judges had this to say of the winners, “In 2017 the development and implementation of the Employer Brand and VEKA Values found a way to put their people at the heart of the business. What they are and what they stand for was well evidenced, as was the fact that the changes the business has adopted are good for the employees, the suppliers and for the business.” Dave Jones, VEKA Group MD, says, “We are all extremely proud to have been named ‘Employer of the Year’ at the Red Rose Awards, in the same year that we also won ‘Employer of the Year’ at the Burnley Business Awards. “While VEKA is an international name in the PVC-U industry, we are also very much a local company in Burnley. With over 90%

of our almost 400 employees from the town and its surrounding areas, we take our values very seriously when it comes to our workforce and this, in turn has a direct impact on our suppliers and customers. “VEKA has always been committed to its team, encouraging professional and personal development at every level, organising and encouraging social activities for its staff and heavily supporting local charities and causes that give back to the community our employees live in with their friends and families. “At VEKA, we conduct regular staff surveys as we know their feedback is key to making VEKA not just the business of choice for our customers but for our employees too. We’re certain that VEKA SPIRIT has had a huge effect on our employees, with department employee turnover cut in half since its introduction. “Our continued commitment to our employees and the local area was reflected in our Red Rose Awards nominations that also included ‘In-House Training Award’ and ‘Corporate Social Responsibility Award’, but to come home as ‘Employer of the Year’ was the icing on the cake. It shows that all the effort we put in to supporting and nurturing our team is working, and of course we couldn’t have done that without the commitment and hard work from all the staff too.”

FRAMEXPRESS PROVIDES STUNNING SASHES ON PRESTIGIOUS PRIVATE HOME In a recent contract, window, door and conservatory fabricator, frameXpress Ltd has supplied all new replacement windows and doors for a stunning refurbishment project in Berkshire. Sash windows were incorporated throughout the property with French doors and Composite doors also installed to upgrade the home. The installation was part of a major investment for the homeowners who opted to upgrade their existing house rather than move to a new one. As the window and door renovation project was considered a substantial investment to primarily create a more energy efficient home that would add value to the existing property, only the highest standard products were selected. Reliability, reduced energy bills and lasting quality were stipulations given to the frameXpress Ltd customer. Having reviewed the property market the couple found no better alternative to their existing home, so chose to make extensive improvements. The property now has the benefit of improved soundproofing with energy bills substantially reduced as the original single pane windows have been replaced with thermally efficient sash windows from the frameXpress portfolio. The house has now increased substantially in value however the homeowners wish to enjoy all the added benefits they have had installed, and are thoroughly delighted with the finished project. For frameXpress customers, this type of project tends to lead to referral business with

many stating that the support and aftercare services, provided by every department at the company, are second to none. Many new and existing frameXpress customers have worked on partial and complete refurbishment projects of this type, as consumers look to add value that reflects their lifestyles. Since the installation of a Sash line at the company in 2017, orders for this type of product have increased substantially, with traditional renovation projects still a popular option for consumers. Ian Davis, Sales Manager at frameXpress Ltd comments, “It is obvious to us and our customers that consumers want more than quality products at an affordable price. A major frameXpress advantage is the ability to act upon the promises we make and deliver far more than just the products. ” The entire team works hard on all sized projects so that customers get the quality products they ordered in the shortest time and to suit their schedules. Evaluating the market from the consumer’s perspective and offering customers viable POS material in downloadable format and via video, has demonstrated a clear message of strength. Ian Davis, continues, “Renovations remain big business as homeowners look to adapt their existing properties rather than move. With practical advice readily available from our team on everything from building regulations to energy efficiency, it is clearly an advantage to customers in a challenging market.” frameXpress is a leading trade fabricator supplying market leading products to the housebuilding markets. For more information on the windows, doors, bifolds, Composite Doors and conservatories available in the range visit the website www.frameXpress.co.uk. Alternatively please call one of the sales managers on 01952 581100.

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0418/0049

READER ENQUIRY NO: 0418/0050

ASTRASEAL AND TGI® SURPASS 1 MILLION METRES OF SPACER BAR Leading trade and commercial fabricator Astraseal and spacer bar specialists Technoform Glass Insulation (TGI®) are celebrating a remarkable manufacturing achievement. In less than five years, TGI has supplied Astraseal with over one million metres of warm edge spacer bar. If laid out flat in a straight line, the 1.2 million metres would equate to approximately 750 miles in length – or from Astraseal’s HQ in Wellingborough, all the way to Venice. Astraseal’s continued success has meant their orders of TGI®-Spacer have grown every single year, with an average year-on-year increase of 11%. The firm, which specialises in a full range of glazing products across uPVC and aluminium, currently produces over 3,000 sealed units every week.

“Our sealed unit manufacture makes up a vital and successful part of our business, allowing us to ensure a quality product and control our entire supply chain, delivering turnarounds that exceed customer expectations,” comments Colin Stanley, Operations Director at Astraseal. “Reaching this milestone with our order quantities increasing year-on-year, shows not only how fast our IGU manufacture has grown but also the high regard our products and services are held in. We achieve this through constantly investing in our business to deliver a greater overall service for our customers. That includes investing in new machinery, greater facilities and high-specification components from incredible brands like TGI.” In recent months, Astraseal has made several high-profile investments to bolster its sealed

unit production. The firm purchased a brandnew bar bender which can bend aluminium, steel or warm edge spacer every 28 seconds. This means Astraseal can bend an impressive 1,000 bars on a single nine-hour shift. They have also purchased an intelligent desiccant filler which brings ultimate precision to Astraseal’s operation. David Kimberley, Product Manager at TGI comments: “We would like to congratulate Astraseal on this fantastic achievement. It’s great to see our products helping one of the industry’s most proactive and respected fabricators grow from strength to strength. We anticipate further success in our partnership together, as we rapidly approach two million metres.” With one of the biggest portfolios in the industry, Astraseal has built a strong

reputation for high-quality aluminium and uPVC products including windows, doors and conservatories. For over 30-years, operating from Wellingborough, Northamptonshire, Astraseal’s ethos has been to offer exceptional products with customer service that goes above and beyond. For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY NO: 0418/0051

April 2018 | www.glassnews.co.uk

THE BIGGEST GLAZING EVENT OF THE YEAR THE UK’S MUSTATTEND CONFERENCE FOR INDUSTRY LEADERS

0418/0052

WHO SHOULD ATTEND?

The future of the window, door and conservatory industry

The 2018 Glazing Summit is the must-attend conference for those involved in the glass and glazing industry, including domestic, trade, commercial and new-build sectors.

On Tuesday 22nd May 2018, hundreds of fabricators, installers, glass companies and material suppliers will converge near Birmingham to debate the future of the window, door and conservatory industry. A line-up of top industry and business speakers will discuss the most important issues, share the latest insights and trends, and ask the big questions that will affect every fabricator and installer.

• Business Owners and Directors • Senior Managers and Executives

The conference is 9:30 to 4pm, including lunch and networking with industry leaders.

• Consultants and Advisors

Tuesday 22nd May

BOOK TICKETS NOW

St Johns Hotel & Conference Centre Warwick Road, Solihull, B91 1AT •9.30am to 4pm •Expert conference speakers •Lunch included •Networking opportunities

www.glazingsummit.co.uk or call 01934 808293 The Glazing Summit Organised by POWER YOUR MARKETING

www.glassnews.co.uk | April 2018

insightdata business is better with insight

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GOVERNMENT COMMITS £45M OF FUNDING TO KICK-START UK HOUSEBUILDING

TRUFRAME LAUNCHES GROUND-BREAKING QUOTEBUILDER PLATFORM

Housing and Planning Minister, Dominic Raab has announced a £45 million cash injection into key community projects across the country, helping to facilitate the building of thousands of new homes.

TruFrame are proud to announce the launch of a ground-breaking and powerful lead generation tool for their customers – QuoteBuilder. The purpose of this FREE tool is to create new sales opportunities for TruFrame customers by providing homeowners with a quick, enjoyable way to obtain accurate prices and realistic visual representations, in a way that conforms to expectations set by the automotive and furniture industries. Mr and Mrs Jones can use QuoteBuilder to design their perfect windows or doors via mobile, tablet, PC or Mac and receive an instant quotation. Essentially, QuoteBuilder is a FREE virtual salesman for TruFrame’s customers that is available 24/7, 365 days a year. QuoteBuilder uses painstakingly detailed 3D modelling to produce Computer Generated Imagery that accurately represents every type of product TruFrame manufacture. QuoteBuilder has been designed to have an eCommerce look and feel, which homeowners should find familiar. They can choose to design either a single window/door or configure their whole house. The room type is selected through a drop-down menu, followed by selection of the product type i.e. casement, flush sash, etc. QuoteBuilder then lets you specify a choice of finishes, handles and Energy Ratings, with ease and speed of navigation a priority throughout. Finally, the homeownner saves the configuration by e-mail or can get a price from a local Double Glazing Network (DGN) member. QuoteBuilder utilises company specific links, so integrating into a customer’s website

or social media page is incredibly easy. Additionally, it can be accessed from the TruFrame website (www.truframe.co.uk) or via the recently relaunched DGN website (www.doubleglazingnetwork.com), providing a minimum of three different capture points for consumers. The DGN is a consumer-facing brand developed by TruFrame that provides homeowners with useful information whilst also allowing them to find local installers and suppliers of windows and doors. Membership to the DGN is also FREE to TruFrame customers. With a consultative sales approach and transparent pricing, consumers will be far better equipped to make a decision, allowing DGN members to receive more leads and close more sales. Patrick Firmager, Projects Director of TruFrame commented: ‘QuoteBuilder is a genuine game-changer that marks a new direction for TruFrame. We believe that QuoteBuilder has the ability to fundamentally change the general perception of doubleglazing by providing complete transparency when it comes to pricing. This is just the beginning; we have many more developments to come in the near future...’ For further information on QuoteBuilder or the Double Glazing Network please contact TruFrame, via e-mail at sales@truframe.co.uk or call the office directly on 01664 410 140. READER ENQUIRY NO: 0418/0053

The funding – allocated by the central government to help boost Britain’s housebuilding industry, will be distributed to 79 projects from Newcastle to Plymouth. The aim is to support local councils in completing the necessary infrastructure work to unlock viable council-owned land and the building of 7,280 new homes. The investment into the Land Release Fund is designed to help local councils open up enough council-owned land to build 160,000 homes by the end of the decade and support the Government’s pledge of building on average 300,000 homes every year by the mid-2020s. Projects already set to benefit from the funding include a site in Paignton, Devon where 200 homes are set to be built, in addition to a strategic council-owned site in Lancashire which will unlock over 300 homes. “This is fantastic news not just for housebuilders, but for stretched local councils who now have the funding in place to complete any necessary works to re-purpose dormant land for housing,” comments Jade Greenhow, General Manager at Insight Data. “With the funding now earmarked and councils already preparing sites for development, it’s important that businesses within the fenestration and building products industries ramp up their marketing to avoid missing out on this incredible demand.” “By creating a high-impact, professional campaign through email marketing or direct mail, product manufacturers, fabricators and installers can get in contact with housebuilders,

developers and even architects and effectively promote their products and services before specification or any work takes place.” Insight Data is the leading provider of prospect data and market intelligence for the fenestration and wider construction industries. Using pioneering real-time data, Insight provides up-to-date business information, contact details and even credit ratings for over 60,000 potential customers. Through their five key databases, the firm provides information on housebuilders, local builders, main contractors, architects and businesses within the glazing industry. Accessed through Salestracker, Insight Data’s ground-breaking online prospect database, CRM system and integrated email marketing platform, their unrivalled data can be segmented into respective regions, allowing users to target prospective customers and partners within their region, the area of an upcoming project or nationally. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0418/0054

CUSTOMADE GROUP STRIDES AHEAD Customade Group has rounded off a historic year since it merged with Polyframe and is on course to double its scale to become a £200 million business. Now comfortably the biggest fabricator in the UK with revenues of more than £100 million, the group is poised for an era of rapid growth with new group chief executive David Leng driving its ambitious plans.

“The group has an enormous capacity for further growth and an appetite for improvement and I believe it will double in size to become a £200 million business within the next few years. We have some bold plans for the future and a team of 900 people to deliver our growth strategy. I’m very much looking forward to building on the scale and strength of the group to help it fulfil its potential.”

David Leng, who was formerly Synseal Group’s chief executive officer, joined Customade Group in February. He is leading the next phase of development for the business, which has invested £2.5 million in site developments, machinery and IT in the last 12 months.

A substantial investment programme of £2.5 million across several manufacturing sites has significantly increased Customade Group’s capabilities and doubled production output. Three of the group’s nine sites in Livingston, Gloucester and Norwich have recently expanded to cater for increased demand across both PVCu and aluminium. With additional capacity and unrivalled purchasing power, the group has welcomed more than 500 new customers on board and will roll out a number of new products nationwide during the year.

He says: “It’s been a terrific first year for the group, which has made a string of major investments in the last year and affirmed its position as the industry’s largest fabricator. There have been many landmark achievements for the group with major investment, product development, top industry award wins and growing national presence to name just a few – and we’re now ready for the next exciting stage.

David adds: “We’re set to grow at phenomenal pace, but our ultimate goal is to be the best that we can be. Investing for the future is fundamental in maintaining our position at

the forefront of the industry and this multisite investment will ensure that customers are well placed to thrive in a competitive market.” “The Group is forward thinking and quality driven and new product development is the natural next step for us. Our new innovations are all about anticipating the market and driving long-term growth for installers with a range of fenestration products, profiles, materials and price points that guarantee good margins. This year will be a big year for Customade Group and its customers and you can expect to see more exciting new developments coming soon.” Customade Group is a collective of specialised companies with a combined product portfolio that is unmatched by any other fabricator in the industry. Delivering a complete solution for customers with strong, established brands, including REAL Aluminium, Atlas Glazed Roof Solutions, Polyframe and Virtuoso Doors, the full-service Customade Group can comfortably cater for the entire fenestration industry and is able to satisfy virtually any requirement a customer may have.

This market-leading range of products, which includes PVCu and aluminium windows and doors, composite doors, aluminium glazed roof products, sealed glass units and specialist glazing, is backed by an unrivalled service and support package which the group has rolled out across all divisions. To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 0418/0055

April 2018 | www.glassnews.co.uk

Come visit us at stand 263:

Link Vent Mk 2 Tricklevents from Glazpart

Compact Half the size or twice the performance! Quiet 51dB (closed) Quick Clip or screw fix Precise Locates automatically Discrete Over 30 colours from stock Approved LABC registered detail Whilst also reducing stock and routing costs 0418/0056

Now available from For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team.

From inception, to perfection

0418/0057

Our technical strides ensure we remain the leading UK manufacturer of highest performance warm edge spacers. We supply the largest volume of spacer bar to the UK market. From initial design and compounding of raw materials, through the manufacturing process to delivery to the customer, our multiple award-winning team of specialists continue to enhance and develop new products for the window industry. We now supply over 2,000 insulated glass components.

Thermof lex ™

Thermobar ™

(Thermal Conductivity Value 0.135W/mK and Psi values as low as 0.027)

(Thermal Conductivity Value 0.14W/mK and Psi values as low as 0.029)

Warm Edge Spacer

Warm Edge Spacer Tube

Dedicated to Insulated Glass

Proud winners of The Queen’s Award for Enterprise: International Trade 2017 www.thermosealgroup.com • +44 (0) 121 331 3950 • sales@thermosealgroup.com

www.glassnews.co.uk | April 2018 00012 THE Ad Campaign 2017 A5 Ad Current.indd 1

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MORE PRAISE FOR MILA IN SUPPLY CHAIN AUDIT Just a few months after being named the Component Supplier of the Year at the G-Awards, Mila has had yet another positive endorsement of its performance, winning an ‘exceeding organisation’ rating from consultants Grant Thornton. Grant Thornton has just independently audited Mila’s entire supply chain, analysing everything from how it manages its inventory to how its warehouse and transport operations perform. The hardware specialist scored a very impressive 2.7 out of 4, putting it alongside some of the UK’s biggest and most successful businesses.

One of the areas which Grant Thornton singled out for praise was Mila’s handling of the Chinese New Year. For any company which sources product from the Far East, the factory shutdown which accompanies the Chinese New Year represents easily the biggest annual challenge. Disruption can last for up to a month as workers make long treks across the country to see their families and then back again. In the 9 years since Mila has been sourcing products from its own suppliers in China, it can justifiably claim to have mastered the art of managing the shutdown and ensuring that it delivers a seamless service to customers, with an OTIF score in excess of 95% maintained throughout. This year, for example, when Chinese New Year fell on February 16, Mila started preparing way back in October 2017. The

company’s demand planning team were tasked with ensuring that it had sufficient quantities of product in stock and it spent a record $8m on orders specifically to see it through the affected period. Mila’s Managing Director Richard Gyde said: “I’m not sure many customers appreciate the scale or the complexity of our supply chain operation and that’s exactly how it should be. All that matters to them is that when they place an order with Mila, it arrives with them on time and in full, and we certainly pride ourselves on the fact that our customers can take our reliability for granted. “Obviously, it helps that we work in close partnership with both customers and suppliers to get the demand planning right and I’m delighted that the quality of entire supply chain has been independently recognised.” Tel: 01327 312400 - www.mila.co.uk

READER ENQUIRY NO: 0418/0058

CONSERVATORY OUTLET PUSH ENVIRONMENTALLY FRIENDLY PRODUCTS Conservatory Outlet Ltd is actively driving its Aluminium range of home improvement products as consumer interests increasingly turn to environmentally friendly alternatives.

recycled long after their life as a door or window. Because of their makeup, Conservatory Outlet’s Aluminium products also offer excellent thermal efficiency, meaning customer reliance on carbon-emitting heat sources is dramatically reduced.

Whether it be ‘Carbon Footprint’, ‘Global Warming’, or ‘Plastic Filled Oceans’, it’s hard to escape the news that the choices made by consumers are vastly affecting the planet. Consumers are now beginning to make a concerted effort to ensure that their purchases have a limited impact on the environment. Conservatory Outlet’s ‘Slimframe’ and ‘Slimfold’ Aluminium ranges have been specifically designed and manufactured to meet not only the demands of environmentally conscious homeowners, but also to follow stringent recovery and recycling policies throughout manufacture, supply and installation. The benefits of these products aren’t just limited to the assurance of responsibly sourced raw materials that can be

Conservatory Outlet Managing Director, Michael Giscombe, said: “Aluminium products are fast becoming one of the greenest materials available in the home improvement sector, with windows and doors in this material offering a great sustainable alternative to most other products on the market. “As a leading manufacturer within the UK, it is important that we not only offer customers the latest product innovations, but we do so responsibly. “UK homes produce around 30% of our CO2 emissions and we want to help to reduce this figure. “Our aim to produce energy-efficient, recyclable products is wholly fulfilled by our ‘Slimframe’ and ‘Slimfold’ ranges, both of which are environmentally responsible throughout their entire lifecycle.”

READER ENQUIRY NO: 0418/0059

REHAU REVEALS ITS SUSTAINABILITY STRATEGY IN THIRD ANNUAL REPORT REHAU has launched its third annual Sustainability report to introduce customers to its new ‘Fit for the Future’ strategy, which outlines how the business will achieve the ambitious goals it is setting to become more sustainable by 2020.

we don’t have printed copies anymore – but it also ensures we are in tune with the spirit of the times. Digitalisation is an increasingly important part of a business’ operations and it goes hand in hand with our push for improved sustainability.”

Available for the first time in a digitalonly format, the Sustainability report is an interesting, easy-to-read overview of REHAU’s vision and values, as well as its entrepreneurial activities, ground-breaking pilot projects and resource-friendly technologies under development.

In the Sustainability report, REHAU states it will work towards saving 30 per cent of its electricity consumption by 2020, commits to reducing its water consumption by 40 per cent by 2020 and plans to continue reducing its carbon emissions (already down 26.5 per cent).

The decision to make this year’s Sustainability report available in digital format only reflects REHAU’s belief that sustainability and digitalisation are inseparable challenges for companies operating in this time. Dr Stefan Girschik, Deputy CEO at REHAU, said: “With an online only publication, we are not only saving natural resources – because

The report also details some of the innovative ways that REHAU is developing its products, including new polymer formulations and new high-quality, sustainable composite materials which could replace conventional materials such as glass and concrete in the future.

With around 100 new patent applications filed every year, REHAU is a determindly innovative company and the report aptly reflects its forward-thinking outlook. Dr Stefan Girschik added: “As an innovative company REHAU is leading the way in sustainability, investing 10 per cent of our resources on the products of the future. We think holistically, act sustainably and invest so we can continue to create new solutions that add value to our customers, conserve resources and contribute to society.” REHAU’s Sustainability report provides absolute transparency for customers who want to know how environmentally sound REHAU is, where its products come from and its plans for the future. You can find the report at sustainability.rehau.com. READER ENQUIRY NO: 0418/0060

April 2018 | www.glassnews.co.uk

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EDGETECH BRINGS WARM-EDGE EXPERTISE TO LANDMARK GLAZING SUMMIT

KINGFISHER’S MARATHON MAN RAISES MONEY FOR THE BRAIN AND SPINE FOUNDATION

Edgetech, the world’s leading warm-edge spacer manufacturer, has become the latest big-name sponsor to sign up to the Glazing Summit, a major new conference for the leading lights of UK fenestration. Coming to the St John’s Exhibition Centre in Solihull on May 22nd, the landmark event will bring together senior figures from throughout the industry to discuss new product developments, emerging opportunities, and the future of the sector in the wake of Brexit. Coventry-based Edgetech is renowned for its pioneering role in the development of warm-edge technology. However, it’s also widely respected for its willingness to tackle the biggest issues affecting glass and glazing, and as one of the driving forces behind the popularisation of Window Energy Ratings. Given its keen interest in the future of the industry, it was inevitable the firm would play a key role in the Glazing Summit, as company director Chris Alderson explains: “Edgetech has always been involved in the big debates shaping UK glass and glazing. We strongly believe that we’ve got a responsibility to help drive the industry forward as a whole.

“In the past, we’ve done that with our Energy Efficiency in Focus conferences, a crucial milestone on the road to the market adopting Window Energy Ratings beginning back in 2006, and our Triple Glazing Question event in 2014. “Now, we’re thrilled to be supporting what looks set to be another landmark moment timely discussion on the development in glass and glazing, and to be able to take part in conversations that could shape the industry for years to come.” The Summit will take place at St Johns Hotel and Conference Centre, Solihull, 5 minutes from the M42 motorway, from 9 am to 3 pm on Tuesday 22nd May 2018. Tickets are available at www.glazingsummit. co.uk/tickets. For more information call 02476 639931 or visit www.edgetechig.co.uk. READER ENQUIRY NO: 0418/0061

“As a parent of a child with Transverse Myelitis, I wanted to give something back to the Brain and Spine Foundation,” says Lee Beetham, Commercial Director at Yorkshire’s leading fabricator Kingfisher Windows. “It was the charity’s website we first turned to so I’m in training for the London Marathon to raise money and awareness to help other parents who are faced with something similar. “On 9 August 2016, our lives were turned completely upside-down when our previously healthy two-year old son Theo was admitted into Leeds General Infirmary with difficulty walking and paralysis of his left arm. Three days later having had a diagnosis of Transverse Myelitis, he was completely paralysed and, on a ventilator, fighting for his life. “After 10 months in hospital, he came home. He is still partially paralysed and requires his ventilator 24hrs a day. Theo is a source of unending inspiration to me. He’s young, still growing and extremely determined. He goes to nursery school and is settled into his new life. He never complains – except about his sister! “It’s the sense of impotence that you feel as a parent,” Lee continues. “You feel powerless as there’s nothing you can do. This is my chance to do something positive. It’s not just the Brain and Spine Foundation that have

given us help. We have received support from many others, and we are very grateful to them all. We’ve had information and emotional support, accommodation for us so we could be near Theo when he was in hospital, as well as specialist equipment. “I hope to raise a lot of money for the charity and since I set up my Virgin Money page https://uk.virginmoneygiving.com/ LeeBeetham donations have been coming in to support the Brain and Spine Foundation. It includes £187 from Kingfisher Windows’ Christmas jumper day and raffle. “I’ve never run more than 13 miles before – and I’ve only done that twice. Both times I did, I couldn’t imagine having to run it all again. This is different, on 22 April 2018 I’ll be running 26 miles because I’m supporting the Brain and Spine Foundation and Theo is my inspiration.” Tel: 0113 285 4985 READER ENQUIRY NO: 0418/0062

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DEKKO OPENS NEW DOORS FOR EMERALD WINDOWS WITH FIRST RÄUM GARAGE DOOR SALE Showing their commitment to helping customers break into new markets, Dekko Window Systems are celebrating with Swindon-based Emerald Windows after the successful sale of their very first garage door – the bold, new addition to the Räum aluminium range. The new direction comes as Emerald aims to strengthen its offering to further cement its position as the South-West’s home improvement specialists. It extends Emerald’s long-standing partnership with Dekko where the fabricator supplies its full range of windows and doors across Infinity uPVC, Räum aluminium and the Residence Collection. “When we heard that Dekko had launched a premium garage door range, we knew it presented a fantastic opportunity to grow our business and provide a greater proposition to consumers across the region,” commented Martin Brett, Managing Director of Emerald Windows. “You wouldn’t think twice about upselling a new entrance door with a set of windows, so why not a garage door!” “It helps us stand out from our competitors, offering homeowners the complete home improvement package. The ability to colourmatch the garage door to windows, doors or sliding doors is a great advantage too, and allows us to sell the ‘bigger picture’ to the customer. We’re delighted to sell our first Räum garage door, and we’re pleased to say we have a number in the pipeline too!” Launched at The FIT Show 2017 during Dekko’s big debut, The Räum sectional garage door range generated quite a buzz among

VELUX® HITS THE ROAD TO HELP HOMEOWNERS REALISE EXTENSION DREAMS Leading roof window manufacturer VELUX is attending a number of exhibitions across the UK and Ireland in 2018 to give expert advice to homeowners hoping to turn their extension dreams into reality.

show-goers. Available in a range of styles and exclusive colours, the sectional garage door system combines high-end design with exceptional performance – the key pillars of the Räum brand. Each door is manufactured using quality materials, boasting a highly-insulating and durable 45mm double skin for enhanced thermal performance and weather resistance. It can be finished with a number of glazing options and can feature an optional side door or integrated pass door for quick and easy access. The smart, sectional design means a Räum garage door can deliver more space both inside and on the driveway than the traditional ‘up and over’ design. It can also be operated using the innovative ‘SmartGarage’ smartphone app. “The response to our garage door range has been immense as more businesses across the industry look to reach new markets and deliver something different to their competition,” adds Kurt Greatrex, Sales Director at Dekko. “It’s great to see Emerald Windows continue to fly with another one of our product lines - joining a long list of businesses who have been able to answer any consumer demand thanks to our comprehensive range of high-end home improvements.” For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 0418/0064

EPWIN WINDOW SYSTEMS ACHIEVES VINYLPLUS® PRODUCT LABEL CERTIFICATION Epwin Windows Systems has been awarded VinylPlus Product Label certification having achieved the necessary requirements of the label scheme. The VinylPlus® Product Label is awarded in recognition of outstanding performance around sustainable development for companies in the PVC window profile industry. The label covers Epwin Windows Systems three leading profile brands – Profile 22’s Optima, Swish Window and Doors Systems’ 24/7 and Spectus’ Elite systems. The Product Label was presented by VinylPlus chairman Josef Ertl to Lawson Price, Epwin Window Systems’ Technical Manager at Fensterbau Frontale, Nürnberg in March. Commenting on the achievement, Epwin Window Systems’ Technical Director, Martin Althorpe said: “We were among the first to apply for the VinylPlus label and we are proud we are among the pioneers to receive

Daylight experts from VELUX will be on stand at the UK and Ireland’s biggest and best events for home renovators this year, including SelfBuild Live, Home Building and Renovating Show, Grand Designs Live and UK Construction Week. From curved glass rooflights to VELUX INTEGRA® automatic roof windows, VELUX will be exhibiting a range of products for all sorts of projects. “These events are a great way for people thinking about extensions or home improvements to get to grips with a whole

VinylPlus® is the Voluntary Commitment of the European PVC industry. The programme establishes a long-term framework for the sustainable development of the PVC industry by tackling a number of critical challenges in the EU-28, Norway and Switzerland. The scheme was developed between BRE Global, TNS - The Natural Step, and VinylPlus and is dedicated to PVC products in the building and construction sector. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0418/0065

For the full list of events VELUX will be attending this year, visit www.velux.co.uk/ exhibitions. READER ENQUIRY NO: 0418/0066

EXTRUDASEAL LAUNCHES HIGH-PERFORMANCE ALUMINIUM BI-FOLD LOCK-HOUSING MECHANISM AND COVER Extrudaseal has launched a new highperformance lock housing mechanism with easy to fit Eurogroove cover for alumininium bi-folding door systems. Developed in response to fabricator demand, the rigid PVC-U extrusion delivers an exacting and flush fit inside the sash frame, minimizing adjustment of locking mechanisms. Paul James, Sales Director, Extrudaseal explained: “In developing a lock-housing which sits flush with the frame but most importantly tight within it, we’re able to eliminate any movement. “The major innovation is that the housing features two additional legs, which reinforce and deliver far greater structural integrity to the profile. “When its fixed within the frame with fixing screws there’s no movement whatsoever and because it’s also flush with the frame it’s also far less likely that you’re going to have to adjust the operation of the lock.”

this recognition. It combines elements from responsible sourcing (largely included in the BES 6001 scheme) and the sustainability aspects of the VinylPlus programme.”

range of products and to see the benefits they could bring to their home. We’re encouraging homeowners to come along and spend some time with our team, and get inspired by daylight when it comes to making improvements to their living spaces,” says Grant Sneddon, product manager for VELUX.

The new lock-housing is available from Extrudaseal in black, white and anthracite grey, the latest in a line of new products from the components specialist. Extrudaseal manufactures more than 10,000 km of gaskets in the last year, alongside weather seals, Glazepta tapes and U-channels,

pressure plates, box sections and bi-folding door seals for leading systems. This includes manufacturing gaskets for a wealth of aluminium systems, including Smart, ALUK, Metaltech, Senior and Ikon, amongst others. Other recent innovations include its new ‘fit-and-forget’ aluminum bi-folding door threshold gasket. This it uses a unique semi-rigid box foot, to provide a secure fix, delivering improved compression and weather sealing over aluminium system company own-gaskets. Suitable for retrofit and use with a wide range of leading aluminium systems including ALUK, like the new lock housing, it was developed by ExtrudaSeal’s in-house design team, specifically in response to installer and fabricator demand. “We have a track record of product development. We’re a specialist manufacturer and our focus is on developing designs which lever additional advantage to our customers, while also reducing their cost”, said James. “We have our ear to the ground, listen to what our customers are saying and work closely with them to develop products which address their specific concerns or deliver new opportunity. “The development of our new lock-housing epitomises this approach”, he concluded. According to the The Window, Door and Conservatory Markets in Housing in Great Britain, by Palmer, aluminium saw 24% growth in the last year, including 26% growth in volume terms and installed value by 28% in sales of aluminium windows. For more information how ExtrudaSeal could cut thousands from your fabrication or installation costs call 0121 356 8733 email info@ extrudaseal.co.uk or visit www.extrudaseal.com. READER ENQUIRY NO: 0418/0067

April 2018 | www.glassnews.co.uk

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HALF OF SMES FEAR FINANCIAL LOSS FROM POOR IT SECURITY AND DATA COMPLIANCE Recent research by Ultima, a leading provider of on-premise and cloud IT infrastructure and managed service solutions, has found that over half (58%) of the UK’s SMEs think their businesses are at risk of financial loss from poor IT security and data compliance, with 67% believing they may be out of business in three years if their IT security and compliance doesn’t improve. There was also a good degree of realism expressed by SMEs, with 41% acknowledging that spending money on IT security is not a priority for their business, and just over half (55%) acknowledging that they could probably never fully protect their business from IT breaches. Scott Dodds, CEO, Ultima says, “Our research findings show that most SMEs are acutely aware of the dangers of IT security breaches and the possible financial loss this can lead to. But it’s easy to think that hackers only target large enterprises when this is not the case. "We know of many SMEs who have had data breaches and lost significant amounts of money that have hurt their ability to do business. Government statistics show the cost of breaches for SMEs is between £75,000 and £310,800*.

“There are measures and systems that all businesses should put in place to improve their IT security, from simply checking their security software and licenses are-up-to date, to undertaking Cyber Security Assessments and plugging security infrastructure gaps as well as making sure they are GDPR compliant. If they don’t do this, with the new GDPR regulations coming into force in May, SMEs could be faced with significant financial penalties for infringing data protection legislation on top of any business financial loss. One way to ensure a greater degree of IT security and compliance is to use robotic process automation as it removes room for human error,” says Dodds. The One Poll research found SMEs are optimistic that the latest robotic process automation (RPA) technology can be utilised to help improve their IT security. It found that 63% of UK SMEs believe RPA can help improve this situation and 88% will consider using or be investing in RPA to help improve their IT security and data compliance. Ultima has a comprehensive IT security solutions offering for SMEs and is making RPA software robots available to them as part of its SaaS offering. The firm is using RPA technology in its own business to automate some of its own back-end operations and has seen its productivity rise by a factor of two since implementing the technology. With a simple cloud deployment and as-aservice delivery, Ultima has worked with UK business, Thoughtonomy, to develop an intelligent automation platform which, for smaller installations, requires little or no infrastructure and application re-architecture. * Information Security Breaches Survey 2015, Department for Business Innovation and Skills READER ENQUIRY NO: 0418/0068

MR WINDOW’S SALES SKY ROCKET WITH COLOUR Increased colour capability drove a 28% jump in sales in 2017, according to longtime Deceuninck fabricator Mr Window. The Essex fabricator, whose customer base is split 38% commercial, 31% retail and 31% trade, reported that the range and availability of colour in stock from Deceuninck drove sales which rocketed past general market growth. Deceuninck offers 26 colourways with colour matched ancillaries and trims from stock at its warehouse in Calne. From stock means availability is certain on next delivery.

Glen Cain, Managing Director of Mr Window, says: “Colour is the future. People don’t want white PVC-U anymore. Colours, particularly soft greens, are growing in popularity at an unbelievable pace simply because end-customers want more from their windows than the bog standard. “We listen to them and give them what they want; if our customers want a pink window we’ll give it to them. That attitude plus Deceuninck’s quick turnaround guaranteed availability – a service no one else seems to be able to match, is what’s setting us apart from the competition. Our competitors offer colour but they can’t get it to customers as fast or as reliably as us.”

FINANCE EXPERTS TO UNVEIL NEW INITIATIVE AT MAJOR GLAZING SUMMIT The glass and glazing industry’s foremost finance experts will be unveiling new plans around support for fabricators and manufacturers at an upcoming industry event. Improveasy is a gold sponsor at the upcoming Glazing Summit taking place on May 22nd at the St Johns Hotel & Conference Centre in Birmingham. At the event, representatives from Improveasy will be on hand to talk about its latest initiative that will see them rolling out bespoke finance initiatives for manufacturers. Austin Barclay – Improveasy Managing Director – explains: “The glass and glazing industry has responded positively to our finance packages and more and more installers are becoming appointed representatives with us; and winning extra business as they are able to offer finance to customers. “We are also building strong relationships with manufacturers and fabricators in the industry and offering them bespoke packages, whereby they can offer finance options to their networks. It’s something we’ve been working on for the last few months and we will be promoting it at the upcoming Glazing Summit.” Improveasy provide installers with finance solutions that they can offer to homeowners. Companies that partner with them can also access sales training seminars, alongside a host of innovative finance options. Furthermore, before signing up with Improveasy, companies or installers do not need to be FCA regulated. Once registered with Improveasy, installers become an Appointed Representative (AR) and can then begin offering finance options under either the Improveasy brand or their own company’s brand. The Glazing Summit will bring together directors, founders and senior management from the industry’s biggest and best system houses, fabricators, installers and suppliers. The event which is hosted by industry data specialists Insight Data and sister company Purplex Marketing, features a full day of talks and debates on the hot topics of the industry, as well as an exclusive Leaders Dinner in the evening. Austin comments on their support for the event: “This is a £4bn industry and there is so much opportunity within it. We’re keen to continue the momentum we’re gathering and ensure as many businesses as possible are benefitting from using our finance options – and winning profitable new business.” To find out more or to book tickets visit www.glazingsummit.co.uk.

Mr Window has been working with Deceuninck for over 20 years and fabricates the 2800 series, Heritage Flush Sash, Tilt & Turn and Slider24 for installers, builders and homeowners based in and around Essex.

www.glassnews.co.uk | April 2018

READER ENQUIRY NO: 0418/0069

BRISANT AWARD FOR OUTSTANDING AT THE OSPAS Brisant Secure have become the first company in the glazing and fenestration industries to receive an award at the internationally recognised Outstanding Security Performance Awards (OSPAs). In the hotly contested Outstanding Security Equipment Manufacturer category, Brisant was chosen out of a list of 10 companies in total, having put together a strong award entry featuring the pioneering Ultion and revolutionary Lock Lock products. The OSPAs are sponsored by Secured by Design. Jon Cole, Chief Operating Officer of Secured by Design was duly impressed with the announcement and commented: ‘We’d like to congratulate Brisant Secure on this outstanding award, as they have quickly positioned themselves as a high-end product design company, with security right at the very core of what they do.’ Nick Dutton, CEO of Brisant Secure was equally as enthusiastic with the award and added: ‘We’re a proud Secured by Design member and so awards such as the OSPA’s are not only driven by us from a product security, design and innovation perspective, but also by the very values of their initiative to design out crime. With Lock Lock and Ultion we’re challenging convention with outstanding product features, desirability, real life security and unrivalled longevity.’ For further information on Brisant Secure and their respective brands please visit www.brisant-secure.com, e-mail: sales@brisant-secure.com or call 01924 410200. You can also add to their Twitter following @BrisantSecure.

For Mr Window call 01702 555 550. For more information about Deceuninck products and colour capabilities, visit www.deceuninck.com. Deceuninck fabricator, Mr Window, has seen a 28% jump in sales

Professor Martin Gill receiving the award on behalf of Brisant Secure

READER ENQUIRY NO: 0418/0070

READER ENQUIRY NO: 0418/0071

TRADE NEWS PAVANI KONDURU LEAVES ZOOPLA TO JOIN LEADS2TRADE IN MAJOR MOVE In what is a major coup for the home improvement industry, Pavani Konduru has left her role at Zoopla to join Leads2trade. Pavani has joined the home improvement world to head up Leads2trade’s search marketing and was tempted by the move due to the continued success of the business. Pavani, who has a B.Tech Bioinformatics, takes up the role of Head of Search Marketing and has already had a positive impression. Previously at Zoopla Pavani built her reputation by overseeing the search engine marketing strategy around the well renowned Zoopla house prices, New Homes, Commercial and Overseas Channel. Andy Royle, Managing Director at Leads2trade, comments: “Pavani played a leading role in Zoopla’s search engine reputation. We have noticed a real shift towards homeowners wanting more information online before committing to getting quotes. With the experience of Pavani we are well positioned to develop a number of home improvement pricing tools to help homeowners make even more informed decisions before purchasing their desired home improvement” Pavani will be responsible for Leads2trade’s search engine marketing strategy, ensuring that its network of Trusted Local Supplier websites (which is where consumer’s register their interest before the team double qualify the leads) rank organically, as well as ensuring the current Leads2trade website is best in class. Pavani comments: “Leads2trade is a very impressive business that now owns the home improvement lead generation space. My role is to ensure the impressive growth continues and we also continue to give our customers the very best service and their user experience is first-rate. I will also be working to boost lead volumes and ensure we stay at the forefront of any advances in online technology.” By the end of 2017, Leads2Trade had achieved a sales revenue growth of 11% and, since 2006, its members have written £200m worth of business. At present, Leads2Trade’s network of trusted suppliers enjoys a lead to a conversion rate of 78%. For more information on Leads2Trade or to become a member of its network, visit www.leads2trade.co.uk or call 0800 021 3211.

SUPPLY THE DEMAND

DELIVERY PLAN NEEDED TO ADDRESS CONSTRUCTION SKILLS CRISIS, WARNS FMB We need a serious delivery plan in place for post-Brexit skills and immigration policy, the Federation of Master Builders (FMB) has said in response to the Migration Advisory Committee’s Interim update. Commenting on the Migration Advisory Committee’s Interim update, Brian Berry Chief Executive of the FMB, said: “The Migration Advisory Committee’s Interim update has set out the concerns and evidence which construction and a wide range of industries have presented. However, we now need a serious delivery plan in place to make sure it happens. The skills requirements of key sectors such as construction need to be taken into account as the Government begins to shape these policies. The construction industry should be viewed by the Government as a key strategic industry, as without it Ministers will be unable to meet their ambitious plans for the delivery of new homes and infrastructure projects. Currently over 8% of construction workers are from the EU, and in London this rises to a third. Recent FMB research shows that skills shortages across construction are already at a record high, and this will only worsen if poorly thought-through policies lead us off a cliff edge in terms of our access to skilled EU workers.” Berry continued: “The recent news that the Government has offered permanent residency for EU nationals arriving during the postBrexit transition period is a positive step for construction firms across the UK. However, any future migration visa system should be based on key occupations that are in short supply rather than on arbitrary thresholds based on skill levels or income. What’s more, the Government should take into account that the vast majority of the construction workforce are employed by small and micro firms. Asking these firms to sponsor foreign workers is not realistic and will simply not work for this industry. We are still waiting to see what the post-Brexit immigration system will entail, however we need a serious plan in place to ensure we have the right skills and migration policies in place for a post-Brexit Britain.” Please visit www.fmb.org.uk.

READER ENQUIRY NO: 0418/0072

READER ENQUIRY NO: 0418/0073

ACHIEVING HIGH-END HERITAGE Richard Bryant, Commercial Director, talks to Glass News about hardware trends for the future... In Window Ware’s debut column, Commercial Director, Richard Bryant explains how fabricators can conquer the ‘high-end heritage’ market without investing in a flush sash system. One of the toughest challenges facing ‘massmarket’ uPVC fabricators is the changing demands of the marketplace. Consumers have made a conscious switch away from standard white uPVC windows and have moved towards the premium end of the home improvement market. Homeowners focused less on price and more on quality and aesthetics, have helped to establish new and highly-profitable routes to market for fabricators and installers - namely the ‘high-end heritage’ market. The ‘high-end heritage’ market was born out of the successes of the increasingly popular flush sash system, providing consumers with not only a viable timber replacement for period properties, but a great opportunity for more modern homes or even new-build projects to create that desirable heritage look. Systems like the Residence Collection helped to define the market, creating an appetite among consumers for premium, heritage aesthetics. So, the obvious solution for fabricators looking to support their customers and capitalise on this growing demand is to fabricate one of the many flush sash systems now available in the market. There is, however, an alternative solution; to enhance an existing 70mm

uPVC window system with premium, heritage-style hardware. This way the fabricator neither has to invest, nor disrupt their business by introducing a new system but can provide their customers with a credible product using the many foils and colours readily available, which is simple to fit. At Window Ware, to help our fabrication customers achieve this, we launched our new and exclusive Regal Hardware range – a full collection of window furniture that expertly replicates the vintage aesthetics of nineteenthcentury ironmongery. The range includes handles, stays and pegs, in both monkey tail and pear drop styles, available in a full range of colours including polished chrome, antique graphite and the unique bronze red tint. The accuracy of the design not only ensures the upmost credibility but creates a solution suitable for both the flush sash market and to ‘dress up’ standard 70mm windows. Whilst credibility is key, so is quality and performance. Even with its vintage exterior, the Regal Hardware range features key locking as standard and delivers the durability that both installers and end users demand having been independently approved

to BS EN standards 6462, 1191 and 1670. To back up this statement of quality, the range is covered by a 10year mechanical guarantee and can be ordered with next day delivery. Staying ahead of the competition is no easy task, especially in a competitive industry like ours. Fabrication businesses can no longer rely on just fabricating and selling standard white uPVC windows. The addition of luxury, heritage hardware to an existing 70mm window system allows fabricators to better support their trade customers with a product that suits the thriving ‘high-end heritage’ market. The great benefit in doing so is businesses don’t need to cut all ties and can still offer a standard system when those orders come in. The versatility of the likes of the Regal Hardware range also means if they do start to offer one of the bespoke flush sash systems, they already have the authentic, traditional hardware to match. READER ENQUIRY NO: 0418/0074

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk April 2018 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

HIGH PERFORMANCE GLAZPART VENTS ADDED TO CARL F GROUPCO’S CATALOGUE The high performance Glazpart Link Vent range of plastic injection moulded trickle ventilators has been added to Carl F Groupco’s hardware catalogue. Designed to meet the stringent requirements of today’s building standards, the Link Vent MK 2 is available in two variants – the 2500EQA and 5000EQA. Drawing on over 30 years’ experience in the design and manufacture of plastic glazing accessories for the fenestration industry, and specialised knowledge of ventilation products, the Glazpart Link Vent range offers a number of key features including one of the highest decibel ratings for non-acoustic vents. The ventilators can also achieve higher performance and improved EQA on smaller vents.

The 2500EQA can be installed to replace both 2000 and most 4000 vents: it is the same size as typical 2000 vents and has the optimum EQA to replace most 4000 vents. The 5000EQA can be used to replace two 4000 ventilators, meaning fewer vents to fit and rout. Supplied with fixing clips already fitted, and without end caps, ensures easy push fitting in seconds. Accurate, level fitting is also achieved as clips automatically centre the vent in the rout and for screw fixing, the fitted screw caps are easily removed and replaced. The Link Vent is available in a large range of solid colour or wood grain finishes. For maximum colour flexibility, internal and external parts can be purchased separately. Carl F Groupco also features Glazpart packers including

Carl F Groupco’s Technical Manager John Mitchell presents samples of colours and finishes for the Glazpart Link Vent range of trickle ventilators

flat packers, flexible corner wedges and klip frame packers in the tools and consumables section of its catalogue. Tel: 01733 393330 www.carlfgroupco.co.uk READER ENQUIRY NO: 0418/0076

TROJAN HELPS INSTALLERS PUT AN END TO PITTING HARDWARE CALLBACKS Ask many installers about the biggest frustrations in their business and the answer you’ll get back is about callbacks to replace pitted or failing hardware. But talk to any installer who uses Trojan’s Stainless Steel hardware and they’ll tell you that callbacks are a thing of the past. Steve Hall, General Manager of Trojan, said: “The standard industry test for hardware corrosion is 240 hours or 480 hours salt spray testing. Our Stainless Steel hardware can achieve over 1,000 hours with no problem. In fact, we’re so confident in the range’s ability to withstand corrosion that every item is covered with a 25 year anti-corrosion guarantee as standard.” Zinc or aluminium-based plated or painted products will corrode sooner or later as a result of salt or acid erosion attack especially if the surface coating is damaged. It’s a problem that has big cost implications for installers, not to mention reputational issues. Every callback takes time away from new installations

MILA

CONGRATULATES TRADESMITH ON 25 YEARS Mila is leading the congratulations for Sussex based PVC-U trade fabricator Tradesmith as it celebrates its 25th anniversary. Tradesmith has been buying a large proportion of its hardware from Mila for much of those 25 years, and the partnership between the two companies is stronger than ever. Mila’s Area Sales Manager Earl Tate said: “In the early 90s, Mila started out supplying Tradesmith with ProStyle window and door handles, but that has vastly expanded over the years to include our ProLinea and ProSecure handle ranges for windows, doors and patios, as well as twin-cam espags, strikers, shootbolts and hinges. “They have achieved PAS24:2012 accreditation using Mila products, and our sales and technical team continue to work closely with them to help and advise on choosing and fabricating our hardware. Tradesmith is a company with a reputation for high quality products and first class

steel door accessories including door knockers, door numerals, a contemporary furniture range including long door pull handles, centre door knobs and oval or circular door escutcheons. All are available in a full range of finishes including Polished, Brushed, Gold (PVD), Satin, White and Black.

Trojan’s market leading 25 year surface finish guarantee protects installers against both these issues. The Stainless Steel door furniture range provides a complete problem free hardware solution and consists of TS007 accredited 2 star security handles, TS008 compliant letterplates, an enhanced range of stainless

So if you would like to protect your business’s bottom line and preserve your well-earned reputation, Trojan’s Stainless Steel range has the answer. Tel: 01922 713 933 www.trojangroup.com READER ENQUIRY NO: 0418/0077

Tradesmith currently produces more than 400 frames a week from its purpose built factory in Hailsham. It is a Halo approved fabricator and also manufactures in the Warmcore aluminium hybrid system. Managing Director Mark Hutchinson added: “High quality suppliers like Mila continue to be vital to our plans. We are marking our 25th anniversary by acquiring an additional factory and we’ll certainly be looking to Mila to continue supporting us as we move into the next stage in our growth.” Further details are at: www.mila.co.uk and www.tradesmith.co.uk. READER ENQUIRY NO: 0418/0078

LOCK LOCK SHOWREEL – DON’T MEET YOUR BURGLAR The latest compelling video from Lock Lock, shows that in less than 10 seconds an intruder can gain entry into a home with only a 1 Star cylinder, while Lock Lock survives a sustained effort several minutes even with the cylinder removed.

that generate revenue for a business. Plus if hardware starts to fail, it doesn’t matter how happy a customer was when the installation was first completed or how well the complaint about the failure is handled, the customer’s opinion of the installer is likely to be negatively affected.

service and we’re delighted to have played even a small part in their 25 years of success.”

The latest video at www.lock-lock.co.uk/ protection has been designed to communicate the benefits of Lock Lock’s registered seamless and edgeless design, which doesn’t provide any potential intruder with a surface area in which to grab with a mole wrench in order to break the handle. Lock Lock is also the industry’s only TS007:2012 2 Star security handle with Sold Secure certification. With over 100,000 homeowners coming face to face with their intruder every year, the issue of both handle and cylinder security has never been so important. Given the relatively high ticket price of an alarm system and the

associated monitoring costs, the upgrade to Lock Lock and also the 3 Star Ultion cylinder has never looked so good. Leading locksmiths already stock Lock Lock as the ultimate deterrent, while an increasing number of door manufacturers are looking to Lock Lock as a proven and tested security upgrade. With industry debate already fuelled about the 240/480 hour salt spray standard there’s also the reassurance of a product that’s now heading for 6,000 in the salt spray chamber. Nick Dutton, CEO of Brisant Secure commented: ‘The latest video isn’t there to scaremonger, but to highlight the importance of door handle security. As much as the industry has adopted Ultion in their droves, we’re starting to experience the same upward curve with Lock Lock and for good reason, it’s unmatched in terms of door security, yet encapsulated within a beautiful design.’ For further information on Lock Lock please visit www.lock-lock.co.uk, e-mail locklock@brisant-secure.com or call 01924 410200. For further information on the pioneering Ultion cylinder including their persuasive videos, visit www.ultion-lock. co.uk. You can also follow them on Twitter @BrisantSecure and @UltionLock. READER ENQUIRY NO: 0418/0079

April 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | April 2018

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

CUT THE CONFUSION WITH SECURITY ADVICE FROM YALE

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Standards and legislation surrounding windows and doors are constantly evolving, and Yale understands the importance of complying with the very latest developments. As a result, the team is on hand to offer their expert advice to ensure you are manufacturing and installing compliant products.

When homeowner Tim Morgan realised that multiple houses on his estate were being primed by unwanted intruders, he turned to Lock Lock in order to secure his home and more importantly, his young family. There is little to add to his captivating comment on Facebook that was posted on February 24th, 2018: ‘What an amazing product. Decided to install these after multiple houses on our estate were being tried for entrance. Last night a neighbour had to chase a burglar out of his house too. Delivery was very fast (next day) and they were easy to install (about 10mins each) and only needed a screw driver. Feel extremely safe now they are in place. Can sleep at night again without worry. Thanks Lock Lock.’ Lock Lock is the only door security handle with Sold Secure certification, which is backed by the Master Locksmiths Association (MLA) and it also carries a TS007:2012 2 Star accreditation. An increasing number of door manufacturers are looking towards Lock Lock, not only for its unrivalled security credentials, but also for the fact that it has now reached 6,000 hours in a salt spray chamber against the industry 240/480 standard. Leading Locksmith’s are also carrying Lock Lock as the ultimate security upgrade as other social media posts have shown. Nick Dutton, CEO of Brisant Secure commented: ‘There’s nothing better than a homeowner testimonial to bring to life exactly what Lock Lock can do in terms of securing homes. Tim and his family can now

One such standard that has recently been revised is PAS24:2016. The updated door standard now stipulates that any external doors to be fitted with a letterplate must meet the new criteria set out in TS008. In order to meet the TS008 testing requirements, the letterplate must eliminate the risk of a potential burglar gaining access by means of physical force or through ‘fishing’ and unlocking of the door through the letterplate aperture.

be reassured that they are secure at night and day thanks to Lock Lock and they have joined thousands of other security conscious homeowners with the ultimate door security handle.’

Notably, this is being enforced by Police approved scheme, Secured by Design, who are making it compulsory for all OEM license holders to meet the revised PAS24:2016 standard. This will drive demand for high end letterplate solutions and create an increased awareness of the TS008 standard across the industry.

For further information on Lock Lock please visit www.lock-lock.co.uk, e-mail locklock@brisant-secure.com or call 01924 410200.

PAS 24 is a primary reference in the Building Regulation’s Approved Document Q, which relates to security in residential properties. Changes to the latest specification include more robust, stringent requirements for letterplates and a wider scope that increases the range of security doorsets. Paul Atkinson, Sales and Commercial Director for Yale Door and Window Solutions, said, “Security standards are continually revisited and rewritten to keep up with the new and sophisticated ways burglars are employing to break into our homes. We understand that this can be confusing for our customers, so we’re on hand to offer insight and advice to ensure they’re providing compliant products to homeowners. “Not only can we help bring you up to speed with the latest revisions for TS008, we can also provide information and advice on a range of other industry standards and schemes including Approved Document Q, TS007 and Secured by Design.” Yale offers expert advice on safeguarding residents and properties with its updated RIBA accredited CPD seminar - ‘Specifying Windows and Doors Safety, Security, Means of Escape and Best Value’ . For further information about the latest standards or compliant products available, please call 01902 366800 or visit www.yaledws.co.uk. Here you will also find a dedicated ‘specification’ section that details each of the CPD seminars on offer from Yale. You can also submit an enquiry to arrange your free CPD presentation.

For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock.co.uk. You can also follow them on Twitter @BrisantSecure and @UltionLock. READER ENQUIRY NO: 0418/0081

READER ENQUIRY NO: 0418/0082

RESIDENCE COLLECTION DOORS GO DYNAMIC WITH SFS HINGE TECHNOLOGY Precision-engineered Dynamic 2D door hinges by SFS are helping The Residence Collection lead the market with its premium window and door range. Having rapidly established itself as the favoured brand for high-end windows and doors, The Residence Collection open-in doors are complemented by premium quality Dynamic 2D door hinges manufactured by SFS. Residence 9 authentically replicates the traditional style of 19th century flush sash windows, whilst the Residence 7 and Residence2 Collections provide the market with more contemporary, yet equally visually stunning windows and doors. SFS were chosen as a partner for their inward opening doors, with their Dynamic 2D hinges providing the perfect blend of strength, security, aesthetics and long term reliability thanks to a highly-engineered construction and bespoke sash plates. This means the installer can ‘fit and forget’. Sarah Hitchings, sales and marketing director of The Residence Collection said: “Developing The Residence Collection has brought together

the best technical minds, with SFS playing a key role. It was vitally important to get the door hinges right, to reflect the quality of the Residence Collection brand – and that’s why we partnered with SFS for their Dynamic 2D hinges. These hinges have enabled us to create open-in doors which combine fantastic looks with smooth opening and closing, and the long term assurance of robustness and security.” As a manufacturer of door hinges, SFS was able to work closely with The Residence Collection to achieve the perfect match. By developing bespoke sash plates, SFS has ensured a precise and secure attachment to the open-in sash for an attractive result that characterises the brand and protects against door ‘sagging’ over the door’s long, hassle-free lifespan. Dynamic 2D’s design and build quality also enables Residence Collection doors to offer enhanced security, being successfully tested to the requirements of BS-PAS 024 and allowing for Secured by Design licensing. Nigel Wood, Director of Sales - Hinge and Fastening Technology at SFS adds: “The

A Residence Collection open-in door featuring Dynamic 2D hinges by SFS

Residence Collection is a superb portfolio of window and door systems that we are delighted to make a contribution to and we are thrilled to be working closely with them.” Find out more about the Dynamic 2D range, which also offers solutions for flush fit composite and timber doors, rebated aluminium doors and flush composite doors, at www.sfsintec.co.uk.

READER ENQUIRY NO: 0418/0083

April 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

It was a hugely successful LockExpo for Brisant Secure, with locksmiths eager to see the unrivalled features of both Lock Lock and Ultion and to benefit from several show deals and free next day delivery. Brisant Secure has become the go to brand for unrivalled security thanks to the Sold Secure Diamond, 3 Star, Secured by Design accredited Ultion and the unprecedented £1,000 security guarantee that comes with it. But LockExpo was primarily used for the promotion of Lock Lock, the only door security handle that carries Sold Secure certification from the Master Locksmiths Association. Lock Lock has been designed with a registered edgeless design, which means greater security as there are no surfaces in which would be burglars can get a fixing on to remove the handle. It’s also now passed the 6,000-hour mark in a salt spray chamber as against the 240/480 industry standard,

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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/04/18. providing long-term good looks in the face of pitted handles that have plagued the door industry for decades. Nick Dutton CEO of Brisant Secure were enthused about the show success and commented: ‘We had a great show, reflecting the incredible loyalty and sales success that our customers have with Lock Lock and Ultion, along with our unrivalled next day service. With the recent announcement that we’ve become the official Federal Lock stockist in the UK, we’re now well set to building our following further with both door manufacturers and locksmiths across the country.’ For further information visit www.brisantsecure.com where there are links to the Lock Lock and Ultion websites and you can also register for online ordering. You can e-mail them directly at sales@brisant-secure.com or phone 01924 410200 and can follow them on Twitter @BrisantSecure @LockLockSecure and @UltionLock.

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www.glassnews.co.uk | April 2018

GLASS NEWS INTERVIEW: DEBAR

The UK’s Leading Glass & Glazing Newspaper

DEBAR CELEBRATES THE OPENING OF THEIR NEW DESIGN, TECHNICAL AND MANUFACTURING FACILITY IN BRADFORD the issue of quality control and testing of products. In setting up this manufacturing base we have invested in specialist help in lean manufacturing. We have been fortunate in securing finance to allow us to get the best machinery available and have invested over £500,000 in machinery alone in our move to Concept House and not far short of another £200,000 in software, lean manufacturing consultants and general investment.

Attending the opening of Debar’s new premises together with press and customers, Glass News’ Editor, Chris Champion, is given the tour by Debar’s Managing Director, Graham Fawthrop.

This investment allows us to move Debar towards achieving greater supply control, at less cost, whilst achieving better Quality Control to enable further product development and innovation.

I have to ask, Graham, why the name Debar? Children called Derek and Barbara?

Lord Mayor of Bradford, Councillor Abid Hussain; Graham Fawthrop, MD of Debar and Mike Moulds, National Sales Manager

I can’t claim it is anything so cleverly contrived! I was looking for a short name that no one else had claimed and started at A. I got as far as D and thought Debar was short and memorable. Boringly simple really!

and I spend a lot of time in different countries from Poland to Taiwan and Belarus to Spain. The list is pretty much endless – Greece, India – in fact at present we are in 15 different countries.

You’ve shown us round the shop floor and technical/design suite. Can these premises cope with the expansion… you have grown very quickly?

But you are not manufacturing for all these countries from the Bradford facility…

Although we have more machinery arriving within the next 6 months, these premises should suffice. We are already planning a mezzanine floor which will cover a large portion of the floor area. That will allow for significant expansion.

Can we talk about the growth? You have enjoyed a phenomenal increase in turnover in a period which could be described as ‘difficult’. You could say we are getting used to a healthy increase in turnover year on year but we are certainly not complacent. We are very thankful for the business from our customers and, yes, the business has grown very significantly. In 2015 we were a £1.8m company, doubling to £3.6m in 2016. 2017 was £6m and we are forecasting £9m for 2018.

Work on just one of the CNCs

No. We manufacture in Bradford for the UK market and some export markets but, generally, manufacture for other countries is done under licence from Debar. This is more efficient and allows Debar to expand globally, very quickly.

I’m surprised that you are not designing in the UK and outsourcing the manufacture to China or Vietnam or is it that the sea crossing negates the advantage?

Waste generation from the bank of CNCs

Manufacturing in the UK is cost effective and it isn’t simply the cost of transportation that negates the advantage of other manufacturing countries. If you are going to manufacture overseas you have to be prepared to move the manufacturing base regularly as costs rise and they realise that you are getting more and more dependent on them. There is then

You are a specialist hardware company and its surprising there is that kind of growth in the UK… We are a specialist, and manufacture hardware for bi-fold doors only. That may sound very restrictive but there is a vast market in the UK. However our growth isn’t purely in the UK: Debar is a global business

Debar was originally at Wyke and in, I believe four different small units… That’s correct. We had 22,000 sq ft spread across the four units. Now we have 42,000 sq ft under one roof plus the opportunity of expansion with the mezzanine floor. We also have a 10 year lease which gives us longevity along with the opportunity to expand further.

How did all this start? Are you technical or an engineer? I think I’m just a man with a vision. My background with Solarlux Systems in Germany let me see all aspects of hardware. I’m certainly not a designer or an engineer or, indeed, a technician. Quite simply I could see how a specialist manufacturer, concentrating on a specific market such as bi-folding doors, could supply components to fabricators of bi-fold doors and develop systems for aluminium suppliers. I understood that with the growth of very large glass windows and doors that aluminium was essential as it gets to a point where PVCu is not sufficient to carry the weight.

But you didn’t manufacture from Day One? We designed components from Day One and outsourced manufacture until we were in a position to manufacture ourselves. Day One was back in 2009 and more about me and my wife assembling lock components on the kitchen table. From that point you have to get bigger! I always had a plan and knew where I wanted the business to go and have been fortunate in getting shareholders and investors who are prepared to support my vison for Debar. I couldn’t do that without their support and backing or that of the 52 members of staff. We have grown from 24 staff in 2016 to 54, now. In fact we’ve had 11 new starters since moving to Concept House.

Is recruitment an ongoing thing? Councillor Abid Hussain, Lord Mayor of Bradford speaking at the opening of Debar’s new premises

It certainly is! We are currently looking for CNC operators and export/logistics

April 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: DEBAR

The UK’s Leading Glass & Glazing Newspaper 6 Diploma in Supply Chain Management (IOSCM). Technical training is involving an MSc in Engineering Management with Brunel University plus a Quality Auditing course with the British Assessment Bureau as part of obtaining ISO 9001.

So all pretty different to assembling components on a kitchen table? Hi-tec manufacture of items still requires hand assembly

Hinges are QC’d

Investment in software for design of products

It is, but none of it is a surprise. Everything is in line with the original vision for Debar. Being able to design, manufacture and test in one facility while supplying full technical back up for customers is important. We not only offer our own designed components but can design full bi-folding door systems for customers.

You have a large product range and all dedicated to purely bi-fold doors. Can we talk a bit about those products? The simplest way to explain the product line up is to think of all the hardware components required for Bi-folding Doors and that is what Debar supplies. It allows customers to build their own systems and gives a choice of handles. The Debar Robus lock, the Debar Protec magnetic door holder plus rods, hinges and rollers and shoot bolt ends and guides. We then have our own DeWall Aluminium Bespoke Bi-fold Door Systems and, of course, our bespoke design service.

Having an idea, or a vision, and setting up a new business is one thing but getting it to take off is another thing altogether. When did you know that the business was real? On the shop floor

coordinator. An increase in operatives means an increase in training and that includes CNC training to support the installation of new machines; Overhead Crane training; HGV training; First Aid training and BCARM health and safety training is ongoing. There is then training for Purchasing with Level

This goes way back before our industry and the consumer caught on to the idea of indoor/ outdoor living. I was there at the start creating this market. Whilst running Solarlux Sytems, initially our only way into the market was through architects who would persuade their clients to take up their ideas. Working through specifiers is also a way but both are long term

Customers are shown round the new manufacturing facility

www.glassnews.co.uk | April 2018

Assembling components

Part of the new 42,000 sq ft manufacturing unit

projects: it’s not instant sales. Every business needs a little good fortune and ours was in the shape of a customer asking for a discount on product because he was involved with a project on Channel 4 TV. When the show was aired our ‘phone didn’t stop ringing for three days. Following on from that, we were featured in a Sunday Times Supplement and, again, the ‘phone kept ringing. Those two events stick in my mind as a turning point as our industry now was taking notice, and I had the vison that systems houses would want to develop their own bifolds, as the market grew. However, it is good honest hard work, great design and quality manufacture allied to a great service, that drives the business forward and we’ve been rewarded with over 180 customers who we value very highly.

Many thanks, Graham.

The number of customers who have attended this opening of Concept House is a good indicator of your relationship with them and it is worth quoting the Lord Mayor of Bradford, Councillor Abid Hussain who said: “Today is a celebration for Debar in opening their new facility. It pleases me greatly to hear that Debar are able to attract a great workforce from the Bradford area and we know that Debar will grow from their current workforce of 54, now that they are investing in manufacturing in Bradford. Bradford City council and its agencies have helped Debar every step of the way, with even Bradford University assisting with the training of their Technical Manager. I wish them continued success.” READER ENQUIRY NO: 0418/0086

Graham Fawthrop watches the hand assembly on the shop floor

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www.glassnews.co.uk | April 2018

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

MAJOR REFURB FOR ICONIC MANCHESTER BUILDING As part of a large scale renovation programme, The Glazerite UK Group Limited and its Stockport-based customer, Arctic Seal MCR Ltd, have supplied and installed 1000 windows for a state-of-the-art 260,000 square foot business community. Universal Square is a unique office campus based on the Piccadilly fringe of Manchester City Centre, offering a professional service to more than 50 companies. As part of the demanding refurbishment project, five new interlinked buildings are all congregated around an impressive courtyard, with 24-hour security, car parking facilities, a restaurant, fitness centre and more. The old building has been completely transformed and, as well as external cladding to the complete building, 1000 VEKA M70 windows were supplied to Arctic Seal for installation. The new structurally coupled windows are finished in Anthracite to replicate aluminium in alignment with the modern, 21st century look and feel of the building. All ground floor windows are Secured By Design accredited and all glazing is grey tinted. Arctic Seal’s Director Shahzad Ashraf commented: “Having visited The Glazerite UK Group stand at the 2017 FIT Show, we were very impressed with the quality of their windows, and in addition to that their windows met our requirements in terms of what size frame they could supply. Since then we have worked with them on the Universal Square project, as well as two office-to-flat conversions in both Derby and Cannock, totalling around 1000 windows. Each of these were standard frames but with different levels of glass spec due to soundproofing and

EUROGLAZE WINS PRAISE FOR QUALITY When a customer tells you that the windows you are supplying are the best manufactured they have seen in more than 20 years, then you know that you are probably dealing with the right fabricator.

depending on elevation. All projects have run to schedule thanks to great communication from Glazerite and all deliveries arriving as planned.” Glazerite’s Sales Manager Pete Smith said: “This project is one of three across the country that we have worked on together with Arctic Seal within the last year after meeting at last year’s FIT Show. The 2017 Show was a platform for Glazerite to showcase further new products and support services, and we are pleased this has led to working with Arctic Seal on such projects.” Pete added: “Now almost complete, the Universal Square project no longer bears any resemblance at all to the building that was historically built to house Great Universal Stores. Arctic Seal have achieved a fantastic result with an inviting and modern space for businesses of all sectors, from SMEs to some major blue chip companies. This was a great project to be involved with and the newly transformed building will play an iconic role in the Manchester commuter belt, with its location on the main rail track into the city.”

Trade stockist J3 Windows, based in Aberdare, South Wales started buying Rehau frames from Euroglaze when it set up in October last year, and the feedback from installers, builders and developers to the product quality has already been fantastic. One leading retail installer based in Cardiff told J3 that the windows were the best he has fitted in his whole career and, as a result, he has switched all of his business to J3. Stuart Williams, one of the three experienced partners behind J3, explained: “We looked at several Rehau trade fabricators when we were starting up and Euroglaze were by far the most interested in our business. They made it clear that they wanted to build a relationship

with us and even invited us up to Barnsley to see the factory for ourselves. “When we were there, we could see straightaway the quality and attention to detail at every stage of manufacturing and the efficiency which enables them to offer delivery to us in just three working days. “Pricing is competitive and customer service is outstanding – we definitely feel that we have found the right fabrication partner to help us move forward as a trade supplier in this part of South Wales.” Martin Nettleton, Euroglaze’s Managing Director is delighted with the response. He added: “All of our customers can take our product quality for granted – our lean manufacturing operation and quality circles approach mean that every process is being continually reviewed and improved so that even our internal rejection rates are less than 1%.

The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a longstanding Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol.

“And, as we have demonstrated to J3, we work hard to build a personal relationship with every customer and constantly invest in initiatives like paperless deliveries and video imaging at despatch to ensure that our service matches that of even our biggest corporate competitors.”

Visit www.glazeritewindows.co.uk or call 01933 443222.

J3 are on Facebook as J3-Windows-Ltd and Euroglaze are at: www.euroglaze.co.uk.

READER ENQUIRY NO: 0418/0088

READER ENQUIRY NO: 0418/0089

DEKKO COMPLETES MAJOR INVESTMENT WITH THE WORLD’S FIRST GRAF CILL WELDER After becoming one of the first fabricators to use Graf weld technology with their Infinity range of seamless uPVC windows and later with the Residence Collection, trailblazing Dekko Window Systems has once again completed a world-first with a £150k investment in the new, groundbreaking Graf Cill Welder. The new cill welder means the firm can add a high-end, premium finish to their window cills as standard, manufacturing 95mm stub cills and both 150mm and 180mm cills with a completely seamless weld. Eliminating potential dis-colouration by removing the need to sand or polish the cill, the advanced machine achieves a more accurate, cleaner finish as it digitally sets the angles to weld. “Both Infinity and Residence have quickly established themselves as two of the industry’s top systems, and part of that

success comes from appealing to high-end focused consumers through their seamless corner welds,” comments Kurt Greatrex, Sales Director at Dekko Window Systems. “The addition of the new Graf Cill Welder means we can take this one step further, creating high-quality, seamless window systems that are even more desirable, deliver even greater margins for our customers and furthers the gap between them and their competition.”

“As the industry shifts, and consumers continue to turn their attention towards the premium end of the market, we have focused our efforts on creating a range that helps our customers across the UK capitalise on this demand,” adds Kurt. “Over our 10-years in business we have invested millions of pounds to create three game-changing brands in Infinity, Räum aluminium and the Residence

Designed to provide a premium alternative to standard white uPVC windows, Infinity’s distinct aesthetics are achieved in three popular designs; chamfered, sculptured and the sought-after flush sash. Available in 26 stunning colourways including a variety of authentic woodgrain foils, Infinity has been designed to appeal to multiple markets, whether it’s as a timber replacement, or a high-end solution for new-build projects.

Collection – becoming the UK’s largest fabricator of the timber-effect range. Cutting edge machinery is just one of the many ways we ensure we can always meet the needs of installers in a rapidly-changing, highlycompetitive market.” Celebrating a decade in business, Dekko Windows Systems was founded by Gary Torr and Kurt Greatrex, and is one of the leading fabricators of high-end PVCu and aluminium windows and doors. Based in Greater Manchester, Dekko was listed in the 2016 edition of the London Stock Exchange’s 1000 Companies to Inspire Britain. The report celebrates the fastest growing small and medium-sized businesses in the UK. For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com.

Graf Welded Cill

READER ENQUIRY NO: 0418/0090

April 2018 | www.glassnews.co.uk

www.glassnews.co.uk | April 2018

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...of innovation

Celebrating 10 years since the launch of the Liniar window system

sales@liniar.co.uk

26/03/2018 15:36

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SOMERGLAZE WINDOWS DEMONSTRATES SWISH VALUE TO A PORTFOLIO

GARRARD WINDOWS BECOMES LATEST FABRICATOR TO ADD THE MECHANICALLY JOINTED SPECTUS VERTICAL SLIDER TO ITS PORTFOLIO

Swish installer, Somerglaze Windows has recently completed a refurbishment project on a stunning home in Somerset. The project was to replace 13 windows throughout the property, along with several doors, as part of a refurbishment/new build project.

Trade fabricator Garrard Windows has become the latest company to start manufacturing the new ‘heritage styled’ mechanically jointed version of the best-selling Spectus Vertical Slider. Lucy Griffith of Garrard Windows commented: “Manufacturing the mechanically jointed Spectus Vertical Slider will open up new opportunities for us and our customers because feature-rich mechanically jointed products are very much on trend.”

Gary Hembrow, Director of Somerglaze Windows explains. “The customer had extended the property and we therefore needed to replace the windows throughout the main house to tie in with the new extension. The windows chosen were manufactured in anthracite grey on the external face with white internally for a sleek, sophisticated finish.” The windows were manufactured from Swish 24/7 profiles and fabricated by Swish fabricator the Seal-Lite Group. Gary explains, “We have worked with Seal-Lite for many years and are delighted with the quality and service they offer. Furthermore, the Swish brand name adds further value to our portfolio, something our customers appreciate.” Gary is in no doubt why his company won this contract, saying, “We have an excellent reputation for installing high quality products

and service and I am sure that helped us secure this contract. We are also members of Excellence as Standard, the new installer programme design to elevate standards across the whole of the glass and glazing industry. Being a reputable and established family run business in the area, we endeavour to cover all of our clients’ requirements head on and to the highest of industry standards, whilst using only the best quality products, so customers can be assured of a professional installation every time.” Somerglaze Windows specialises in the supply and fit of windows, doors, conservatories and porches in Bristol, Bath, Gloucestershire, Avon, Somerset, South Wales and parts of Wiltshire. The company is committed to providing high quality products and excellent workmanship. Tel: 0808 178 3040 - www.swishwindows.co.uk READER ENQUIRY NO: 0418/0092

REVERSIBLE WINDOW

COMING SOON FROM LINIAR Leading PVCu systems house Liniar is set to extend its innovative range even further with the introduction of a reversible window, which will offer a convenient, stylish and safe option for difficult-to-access locations. Ideal for high-rise projects, the moving pane rotates through a full 180° cycle, allowing the external glass of a Liniar reversible window to be safely cleaned from the inside of the property. The rotating mechanism keeps the moving pane from intruding into the inside of the room – so no snagging on curtains or blinds. Designed from scratch by the same team of industry experts that created the rest of the range, Liniar’s brand new reversible window will be perfect for commercial applications - and with flat, chamfered lines, it offers a contemporary finish which is compatible with the full 70mm Liniar suite. With the inner sash flush on both the inside and the outside, and featuring one of the slimmest PVCu profile sightlines on the market, Liniar’s reversible window offers a beautifully aesthetic appearance for a wide variety of projects. Utilising patented features such as Liniar’s co-extruded bubble gasket, thermal dam and glazing flipper ensure a draught-free installation with high thermal efficiency – and Liniar reversible windows also benefit from an easy fit, one-piece drip bar with concealed fixings to help protect the window from severe weather conditions. “We’re delighted to add a fully reversible option to our already impressive range,” commented Chris Armes, Liniar’s Design & Development Manager.

Lucy has been impressed with what the mechanically jointed Vertical Slider has to offer. She said: “It raises the bar in authenticity, especially when it comes to the foil options because the foils really showcase the mechanical joint. The window really is a match for the timber alternatives in terms of cost, superior performance, overall aesthetics and all the signs are that it’s going to be a popular addition to our range.” Garrard Windows is a long-standing Spectus fabricator and has been manufacturing the standard Spectus Vertical Slider for 14 years. Lucy says: “We originally bought in the Vertical Slider, but because demand was growing it made good sense to start to manufacture it ourselves. We’ve never looked back because the product was – and is – an incredibly popular part of our portfolio. That’s especially true at the moment

as our installers tap into homeowner interest in heritage-style products.” Garrard Windows supplies trade customers nationwide with high quality windows, doors and conservatories. The company prides itself on being reliable, efficient and easy to deal with and is an ideal choice for fabricators looking to buy in specialist products as well as installers looking for a proactive fabrication partner. Vertical Sliders from Garrard are available on an extremely competitive two to three week lead time and are available in a full choice of colours and foils. The Spectus Vertical Slider is renowned in the industry for its authentic aesthetics and its impressive credentials mean that interest in the mechanically jointed version has been extremely high. Garrard Windows is one of the first fabricators to be up and running with the manufacture of the mechanically jointed version, which will give its customers a big advantage in a competitive and growing market. Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0418/0094

SECURE QUALITY WITH UNIVERSAL TRADE FRAMES

“Not only will this prove an ideal choice in multi-storey developments, or in locations that are hard to reach in order to keep windows clean, we’ve also developed this for markets outside of England where some building regulations differ. “In Scotland, for instance, building regulations state that both external and internal surfaces of a window should be able to be cleaned safely from the inside where any part of a window in a dwelling is above four metres from ground level, without the use of step ladders. “Liniar’s reversible window easily achieves this requirement, while benefiting from the many advantages and styling of the rest of the range.” The new style will be exclusively available to Liniar fabricators from Summer 2018 – for more information, please visit www.liniar. co.uk/windows/reversible or call the sales team on 01332 883900.

READER ENQUIRY NO: 0418/0093

Spectus trade fabricator, Universal Trade Frames has been highlighting the importance of security for some time. Brian Kruger, Universal Trade Frames’ Managing Director, says: “Our customers know that security is a huge factor for contractors and homeowners and we are proud to have a range of products that have achieved Secured by Design accreditation, the flagship UK police initiative to help ‘design out’ crime through the use of high-quality, innovative products and processes.” Universal Trade Frames has Secured by Design accreditation on its casement windows manufactured from both Spectus Elite 70 bevelled and Elite 70 ovolo systems. It also has the accreditation on Spectus Flush 70 PVC-U casement window, Eite 70 tilt and turn bevelled window, Elite 70 tilt and turn ovolo window, Spectus Elite 70 residential single door bevelled, Elite

70 residential single door ovolo, Elite 70 residential double door bevelled and Elite 70 residential double door ovolo. All products are also certified to PAS 24:2016 too, which can also be used to demonstrate compliance with Approved Document Q, BS 6375-1 for weathertightness and BS 6375-2 and BS EN 1191 for operation and strength testing. Secured by Design is now widely recognising by professional audiences and increasingly by consumers, as a valuable mark of police preferred specification. Brian concludes, “Products that meet the highest standards and comply with the latest regulations are vital. It’s something that Universal Trade Frames take very seriously. Our customers depend on the quality and compliance of our products and we don’t let them down.” Universal Trade Frames has built its business by providing quality at every level. All its products are manufactured at its Shropshire headquarters to ensure quality and reliability – and, as the security features on its products demonstrate, these are backed up with accreditations that provide the peace of mind that installers value and homeowners want. Tel: 01743 442244 - www.utfl.co.uk READER ENQUIRY NO: 0418/0095

April 2018 | www.glassnews.co.uk

0418/0096

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www.connaughtroofs.com 0206 - JAN18 - CONNAUGHT ADVERT_ULTRAFAME_V2.indd www.glassnews.co.uk | April 2018

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

15/01/2018 18:55

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

NEW BUILD SUCCESS FOR UNIQUE WITH WARMCORE Unique Window Systems Ltd have proven themselves to be trailblazers in the commercial and residential aluminium markets, offering a number of aluminium solutions including the hybrid WarmCore system from Synseal Group. Now the Leicester-based window and door fabricator has secured another high profile, new build development in Bricket Wood, Hertfordshire. The project is a collection of two bedroom apartments being built alongside three and four bedroom homes, using the innovative WarmCore system to mirror the project’s contemporary design.

achieving a very modern look and adhering to St Modwen’s high standards of impressive specification and top quality fixings.

Combining an aluminium exterior with a full-width, thermal PVC-U core, WarmCore has become a product of choice in the new build sector for its impressive U-values and composite structure, enabling dual colour application in fast lead times. Housebuilders including Avant Homes, Bellway Homes, Davidson Homes and Linden Homes now use WarmCore as their aluminium product of choice in new developments.

FENETEK AND EXLABESA DELIVER FOR STARBUCKS Fenetek is one of the North’s leading fabricators of high quality aluminium fenestration products to the commercial and domestic glazing industries. It recently demonstrated why it has achieved this status with the installation of the glazed curtain walling shopfront for the new Starbucks in Stockton on Tees. The project requirements included curtain walling glazed with high performance solar control glazing and a custom designed “drivethru” serving hatch incorporated into the build. Fenetek has been working with Exlabesa for four years and trusted its products to deliver in this case. James Lagan, Director at Fenetek, commented: “The products are well designed, easy to fabricate and easy to install.” In this case, Fenetek used Exlabesa’s KLW Curtain Wall system and the KSF Non Thermal Shop Front, both of which maximise the glazed area and offer a powerful combination of design flexibility and cost efficiency. The expertise of the Fenetek team meant that they were able to bespoke manufacture the required drive-through serving hatch. James said: “This project was a great opportunity to demonstrate our innovation abilities and we were delighted with the results.”

When it came to installation the combination of the scale of the curtain walling and the specification of the glass meant the glass units were too heavy to be installed safely by hand so the team used a glazing robot instead. James commented: “We work on lots of projects were the glass units are too heavy to be safely installed by hand, in these cases we look to use the most suitable and efficient machines based on site layouts, which in this case was the glazing robot.” But despite these complexities it is perhaps the speed at which Fenetek completed the project that best demonstrates the value the business can offer contractors in the commercial marketplace. Fenetek took the project from initial site survey to completion in less than four weeks including the Christmas break, an impressive demonstration of the company’s expertise and fast-track approach.

One of the requirements of the new Crest Nicholson development is that properties have features which provide homeowners savings in water, energy and cost. Sunil Patel, Joint Managing Director at Unique Window Systems, said: “It’s no secret that WarmCore really excels in the fantastic U-values it offers. The client informed us they did not want PVC-U, but still required a low U-value. WarmCore offers great thermal performance but still maintains brilliant aesthetics that the homeowner really values. Furthermore, if we had gone with PVC-U to hit the U-values, the style of the windows would have had to change as PVC-U has size limitations. Having WarmCore as an option meant this did not need to happen; saving time for ourselves, but most importantly, the customer.” As work commences at Bricket Wood, another Unique development featuring WarmCore is just being completed at St Andrew’s Park in Uxbridge. St Modwen and Persimmon have both been involved in turning the former RAF Uxbridge site in Hillingdon into 1,300 new homes, ranging from one bedroom apartments through to prestigious five bedroom detached houses. This phase of the project has used WarmCore windows and bi-fold doors in Anthracite Grey,

Kevin Warner, Synseal Sales Director, said: “It’s great to see a fabricator of Unique’s calibre delivering such high-profile projects with our WarmCore suite. The product was designed with these sorts of developments in mind – high security, easy to fabricate windows and doors which offer beautiful aluminium aesthetics and the thermal performance expected of modern products. “Unique has invested more than £3.5 million into their aluminium and PVC-U machinery over the last 18 months and their commitment to continual growth is evident in the largescale contracts they regularly secure like the two examples here.” Atul Patel, Unique’s other Joint Managing Director, said: “We’re a volume business and over 2,000 windows are consistently coming out of our factories every week - you can’t do that and sustain quality without a high level in automation. The investment we have made in machinery has allowed us to guarantee consistent quality.” This investment includes the cutting-edge Graf Synergy SL4-FF seamless corner welder, as part of Unique’s continuing growth strategy. Atul continued: “One of the primary reasons we have acquired the Graf welder is to fabricate WarmCore. It’s a key product for us and we see a lot of potential in areas traditionally dominated by aluminium systems. The SL4-FF gives us WarmCore at volume – but also just as importantly, the high quality finish that we need.” WarmCore windows and doors can easily achieve U-values of 1.3W/m²K and 1.4W/ m²K respectively. As WarmCore’s windows and doors have been robustly designed to take the weight of triple glazed units as standard, without the need for any modifications, thermal performance can easily be reduced to 0.8 W/m²K and 1.0 W/m²K. To find out more about WarmCore visit warmcore.co.uk. READER ENQUIRY NO: 0418/0098

The project is the first drive-through Starbucks on Teesside and is the perfect example of what can be achieved when a high quality fabricator uses high quality aluminium products to complete a project. Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0418/0097

April 2018 | www.glassnews.co.uk

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

MADE FOR TRADE DELIVER FOR CHEWTON BESPOKE HOMES

FOUR KORNICHE ALUMINIUM ROOF LANTERNS INSTALLED ON A LARGE COMMERCIAL BOURNEMOUTH HOTEL REFURBISHMENT PROJECT

Chewton Bespoke Homes install four impressive Korniche 3.6m x 2.1m Roof Lanterns to the Solent Suite, Marsham Court Hotel, Bournemouth. Darren Crain is the owner of the multi award winning design and build company Chewton Bespoke Homes based in Highcliffe, Dorset. With over 20 years of experience building luxury homes, renovations and commercial refurbishments, Darren’s knowledge of architectural design and construction means he looks for the highest quality products and consistency in all aspects of his projects. His latest project, the major refurbishment of the Marsham Court Hotel, lead Darren to enquire at Made for Trade when he was looking for an aluminium Roof Lantern which ideally suited the architectural qualities of the grand ball room and conference area. The Marsham is a well-established luxury hotel located on the beautiful Dorset coastline in Bournemouth. The hotels recent renovation has now been finished off to perfection with four large Korniche Roof Lanterns taking pride of place as a centre piece to the grandest room in the building.

many different lanterns over the years, each have had good and bad points about them but I have never settled on a single brand as I always felt that the solution could be better. “At the time of project order I was struggling to find a lantern which was contemporary in design, with minimal structure and didn’t have a 4-6 week lead time. My carpenter recommended Korniche, I had never heard of them, but I am always open to a good recommendation. I researched, spoke with technical about the product and decided to run with it, this turned out to be the best decision I had made in a long time. “Made for Trades service was simply impeccable, from initial contact, simple quote and order system through to time slot delivery of the product. As a busy contractor the key element to any project is time, if products turn up when expected, complete and undamaged you are 90% there. The product arrived when expected, well packaged, labelled and scheduled for easy take off. “Due to the nature of the project and the adverse weather at the time we opted by pre-assemble all four of the frames inside the building, the instructions accompanying the frames made this extremely easy, each spider

taking no more than 20mins, the pre-tie and cam locking system is superb, everything locks in nice tight and square every time. Once the weather broke and we were able to re-open and prepare the existing upstand we simply passed each of the frames up through the holes and fixed them as instructed. The installation of the glass took minutes and the final trims and details went on the same. Seeing the final product for the first time in situ was a real buzz, the clean lines and finish are superb, the whole aesthetic of the units have been considered in production to a point where I cannot see room for improvement in this style of lantern light. From the inside the slim frame profile maximised the light gain and when you put 4 units the size we did into one space it really brightens the place up. “All in all I cannot recommend Korniche as a product highly enough, coupled with service and attention provided from the guys at Made for Trade this is a real winning combination.” The client also appears to be very happy with the final result and Darren has had the following feedback from the Marsham Court Hotel: “The transformation of the Solent Suite is enhanced beyond my wildest dreams with the use of the Korniche roof lanterns, thank you to all your team for their involvement,

At -14º C this thermal image shows just how impressive the fully thermally broken structure of the Korniche is with U values from 1.2 they are sure to keep guests warm all year round

our client feedback on the space has also been very positive.” R Wallace, MD The Korniche Lanterns spaced around the centre of the large room provide an enormous amount of light and allow fantastic sky views into the space. Darren has also ingeniously used LED strip lighting around the Korniche Lantern spaces allowing coloured ambient lighting to fill the voids and illuminate the lanterns when required. The Marsham project is a resounding success for all involved and the addition of the Korniche Lanterns has provided that all important wow factor to the grand ball room. Here’s to the next commercial project for the Korniche with Darren and his team. For more information and a quotation contact the Korniche sales team today. Call 01642 610799 or visit: www.korniche.co.uk.

The Korniche USP’s are well highlighted by this case study, not only for the clean sight lines and slim profiles offering the perfect aesthetic for Darren’s project, but also the huge advantage offered to an installation comprising four large lanterns where the Korniche simplicity and speed of fit ensures the project is delivered right on schedule. Darren had this to say about Korniche and the Made for Trade service: “I have used

www.glassnews.co.uk | April 2018

READER ENQUIRY NO: 0418/0099

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: James Keeling-Heane Sales Director, Senior Architectural Systems When he’s not heading up Senior’s sales department, you’ll find James putting his best foot forward on the footy pitch or getting into the swing of a game of golf. With a passion for innovation and engineering, James talks about his career highlights and why he can’t resist a KFC...

IT’S ALL ABOUT YOU

Your greatest achievement… I’m fortunate to have enjoyed a few career highlights but I’m particularly proud of the work I did when I was tasked with turning around a failing glass business that Senior acquired in 2009. I was 29 and had no previous experience of having managed staff or run a business before. When I returned to Senior five years later, I had doubled the business’ turnover to £5 million and got it back into profit.

Where were you born and which part of the country do you currently live? I was born and raised in Doncaster but I currently live in Nottinghamshire – home of my favourite football team Nottingham Forest F.C.

Your education and the subject or activity in which you excelled… At school, my favourite subject was Design and Technology and I later went on to gain a diploma in Mechanical Engineering. I’ve always been interested in understanding how things work and more importantly, how they can work better and working for Senior has given me the opportunity to see innovation and value-engineering in action in the way that our product range has evolved.

Your favourite sports or interests… I like to keep active and enjoy running as well as playing golf and football. I also enjoy socialising which makes it even more important to stay active!

The mistake you’d like to correct… Agreeing to do a Face to Face interview (only kidding).

Your biggest regret in life… Sadly I’ve had a few recently but the main regret that sticks in my mind is not pressing on when I had the opportunity to take up golf professionally when I was in my early teens. Whether I’d have made it though is another question!

Someone or something that inspires you… The thought of early retirement.

The temptation you can’t resist…

The talent you would like to enhance… I am a big believer in giving people the opportunities and challenges they need to become the best at what they do. One of our greatest assets here at Senior is our sales team and I have really enjoyed helping to enhance their talents and see them develop to become more successful in their roles. Sales is a tricky business and supporting our sales team to stay at the top of their game is an ongoing process and a part of my job that I get a lot of satisfaction from. I’d also quite like to lower my golf handicap!

AND YOUR FUTURE What would you like to do if you weren’t in this industry? Win the lottery and live a quiet life.

A particular ambition… A great ambition of mine was always to see my son lead out the Nottingham Forest football team. I was lucky enough to see that dream realised recently before a Sheffield United match so I need to think of a new goal now!

The way that you want to be remembered… As someone who looked after and did his best for the people around him.

Indulging in a KFC after a big night out - a fail-safe hangover cure!

YOUR CAREER When and how you joined this industry… I’ve practically been in this Industry my whole working life as I joined Senior at the tender age of 21. It was my first ever job interview but it resulted in me being offered a design position in Senior’s technical department. That was in 2002 and I’ve never looked back.

The job you do in 25 words… Give customers what they want, when they want it and at a price that enables us both to be successful.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 52

April 2018 | www.glassnews.co.uk

2405.18 SENIOR DOMESTIC ADVERTISING_GLASS_NEWS_FULL_PAGE_2018.qxp_Layout 1 19/02/2018 13:04 Page 1

With outstanding tolerance and adjustability our trade range of aluminium doors and windows provides exceptionally simple installation.

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Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out.

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Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart.

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So, when flexibility matters, ask for Ali.

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

0418/0100

www.glassnews.co.uk | April 2018

WOMEN IN INDUSTRY

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry

In 1980 it was almost unheard of to find women on a construction site let alone in a management or leadership position and at best appeared confined to either the site canteen, site office or cleaning maintenance duties. Likewise, it was also rare to find a male under the age of 40 in a site leadership position as they were predominantly undertaking a role as a construction trade operative rising to site foreman if they were ‘in the know’ rather than their ability and aptitude to do the job. Very little attention from secondary education was focussed on the careers officer discussing any management and leadership opportunities to either gender across any industry sector, let alone in the construction industry, and the traditional third year options for technical drawing, woodwork and metalwork were often confined for the boys and the prospect of home economics and needlework seemed a dull prospect for many girls. It can safely be said that very little information, advice and guidance was available from the careers officers relating to the construction industry, limited to specific trades such as brickwork and woodwork and even less opportunities for work experience for either gender with insurance continuing to be a huge obstacle for many organisations wanting to give an opportunity to someone under the age of 18. The construction industry is vast in size and has a multitude of various trade operatives, each with its own skill set requiring both training and craft to fully master. It also offers the potential to travel abroad in specialist areas of expertise which is potentially a positive selling point to attract new entrants. Many of the increased specialisms in construction trades have derived from the original crafts such as the Fenestration sector evolving from the traditional carpentry and joinery trades following the diversification of products and the introduction of aluminium

and UPVC products being offered to consumers and with it more choice from the traditional wooden frame materials. In London alone, many of the buildings are of glass structure and this has seen a significant increase in existing fenestration installers and surveyors upskilling their knowledge and skills towards these higher end markets. Although fenestration is a fast growing section of the construction industry, it is almost unheard of in schools and not promoted as a trade to enter into. In addition, there is such little data on the women in the industry that it is not recorded as part of national statistics. In 2014 the Construction industry sector contributed to £103 billion in economic output and therefore remains high on the government agenda for growth. This however, wasn’t always the case and in 1991-1992 it was enveloped in a recession gripped with high interest rates from the previous economic boom in the 1980’s. Whilst there is topical news relating the gender pay gaps and glass ceilings, little attention is paid within the construction industry on the impact of gender management and leadership styles and the effect they have on organizational successes

“Although fenestration is a fast growing section of the construction industry, it is almost unheard of in schools and not promoted as a trade to enter into.”

“The research being conducted forms part of a MSc Business & Management Dissertation and will examine whether gender management and leadership styles in the construction industry have changed since the 1980’s and of particular interest, how men and women have found their route into industry.” and/or failures and likewise the impact this has on the economy. Much government funding for adult education has shifted from supporting up-skilling and progression in the mid 2000’s towards an increase in new entrants, in particular apprenticeships since 2015.

The researcher is looking for men and women to take part in either an anonymous and brief research questionnaire or a one-to-one interview of which data findings will be collated and used as part of the overall research study due for submission in August 2018. Interested parties should contact Joanne Taylor at joannetaylor@fitfortrade.co.uk.

It is also questionable as to whether there is enough gender balanced data to support the research as there are currently only 13% of women within the industry and according to Sandra L. Fielden et al. in the article ‘Women in construction: the untapped resource’ (2010, Pg. 113) “construction continues to be the most male dominated of all the major industrial groups”.

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry 54

The research being conducted forms part of a MSc Business & Management Dissertation and will examine whether gender management and leadership styles in the construction industry have changed since the 1980’s and of particular interest, how men and women have found their route into industry. In addition, how personal management and leadership styles affect the individuals they manage/lead, how they may be perceived within their industry and whether they have needed to adapt or even change behaviour.

READER ENQUIRY NO: 0418/0101

April 2018 | www.glassnews.co.uk

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry

AT WORK, REST AND PLAY THIS MONTH: Sioned Webb Marketing Director, AluK

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

AT WORK... How did you get into this industry? I joined AluK in March 2016 and for me, it was a return to fenestration, but I’ve always worked in or around the construction industry.

AT PLAY... All work and no play makes Jill a dull girl! True or False and why?

“I’ve worked in lots of different businesses and they all needed successful marketing.”

True! Life is definitely there to be lived! I love being around my family, friends and just people in general and I thoroughly enjoy visiting places and sharing my life with those dear to me. I work hard because I enjoy it so much, but that just makes the downtime even more important.

What was your first job after school or college? I was lucky enough to get a place on Rehau’s Commercial Trainee scheme when I was just 16. I worked initially at their Amlwch plant on Anglesey, near to where I’m from.

Can you give a brief resume of jobs up to your current position? I like to think that Rehau spotted my potential even at 16 and I was very quickly promoted into a variety of marketing roles. By the time I left in 2005, I was working at the Ross on Wye HQ as Marketing Communications Manager for their heating and plumbing division. From Rehau I went on to Lafarge Plasterboard where I was Trade Marketing Manager for eight years and then I spent three years at Brandon Hire as their Group Marketing Manager.

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry?

WOMEN IN INDUSTRY

AT REST... Away from work, what is your focus? I’ve got two young children who take a lot of my attention. They’re the perfect antidote to a stressful day at work because they don’t care how busy I am – just whether I can help them build their lego model or bounce with them on the trampoline!

What activities help you switch off? I love my music – and with the joy of the new Amazon Echo, I’m now in my element with any music I like playing instantly in every room.

Absolutely. I’ve worked in lots of different businesses and they all needed successful marketing.

Now that I’ve reached Director level, I’d like to expand my knowledge and experiences within other business areas.

Have you a career path mapped out or is it more about opportunism?

Looking ahead, where would you like to be in a) 5 years’ time and b) 10 years’ time?

I’m not sure about opportunism but even from the age of 16, I was very driven to succeed in my career. I love to learn, and I love to achieve success as part of a team.

I definitely haven’t made a plan – all I know is that I want to be in a position where I’m still enjoying my passion for success in work and enjoying life with my children.

Do you achieve the work/life balance you would like to? In all honesty no. Having a job like mine entails long hours, travel away from home and 100% commitment and focus, but that’s probably why I love it! Having the children means I do obviously try to make sure that the quality time they have with me is the best it can be, so weekends in my house are very, very important.

With money and leisure time no object, what would you really like to do for yourself or your family? The endless shopping trip would of course be fantastic, but I do have a vision of myself on a wonderful yacht somewhere in the warm sun, where there’s complete silence. It sounds appealing after a busy day at work, but I’d probably only last a week!

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry www.glassnews.co.uk | April 2018

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

EVOLUTION PLUS EVONET ADDS UP FOR ABACUS

Most fabricators transition gradually to Business Micros’ EvoNET business management software after several years using the Evolution manufacturing and order processing package. Not so trade and commercial fabricator Abacus Windows in Chelmsford who went straight from the original Business Micros Winstar software to Evolution and EvoNET in one fell swoop last year and have never looked back. Abacus, which fabricates in Halo PVC-U, wanted to set up a machine link to their new Haffner Murat SBA-4 saw centre, so approached Business Micros to complete that link using Evolution. When Sales Manager Chris Bailey visited them, he realised that the company’s ambitious expansion plans meant they could actually benefit from installing EvoNET alongside Evolution, and the team enthusiastically embraced his proposals. Business Micros’ experienced technician Kevan Howarth completed the installation for Abacus and helped to train the team on both software systems. One year on, they are already seeing huge benefits. General Manager Cliff Evans said: “We were spending up to a day on production planning previously and now we can complete that in just an hour. We were also spending several hours on quotes which we can now generate in minutes. That’s making us much more efficient and guaranteeing that we’ll see payback on this investment in record time.” At Abacus, EvoNET is tracking and monitoring every aspect of production from

“If we are to achieve our ambitious plans, then we know we have to match our bigger competitors in terms of quality, efficiency and speed of response. Evolution and EvoNET are helping us to achieve that as well as giving us an invaluable new insight into our ongoing performance.” 56

order intake right through to despatch. There are scan stations throughout the company’s factory enabling them to analyse output per man and identify any areas for improvement. This is giving them complete traceability of every product of course, with the added benefit that it will simplify their upcoming Kitemark audit.

dashboard overview of how the whole business is performing. They can generate reports instantly on everything from margins to remakes and can use that information to inform their business planning moving forward.

Cliff Evans concluded: “If we are to achieve our ambitious plans, then we know we have to match our bigger competitors in terms of quality, efficiency and speed of response. Evolution and EvoNET are helping us to achieve that as well as giving us an invaluable new insight into our ongoing performance.” More details are at: www.businessmicros. co.uk and www.abacuswindows.co.uk. READER ENQUIRY NO: 0418/0102

Since the installation, Business Micros has tailored the software to suit how Abacus is using it. They have, for instance, created a colour coded display interface for the order inputting team which makes it easy for them to switch between the different products and systems being fabricated. They have also added the popular despatch module within EvoNET which ensures that Abacus can guarantee that orders are delivered to customers error free and complete with all ancillaries. Cliff Evans added: “I’m delighted that customers are seeing the benefits of our investment almost as much as we are. As well as giving them the reassurance that every order is complete, we are also achieving incremental improvements in our quality, and responding more quickly to enquiries and quotes.” The senior management team at Abacus are also benefiting from the big USP of EvoNET which is that it gives them a unique

April 2018 | www.glassnews.co.uk

0418/0103

www.glassnews.co.uk | April 2018

SOFTWARE & IT

COLD CALLING

DUGGAN SYSTEMS PARTNERS WITH BM ALUMINIUM

Duggan Systems, one of Ireland’s leading aluminium fabricators, has been using BM Aluminium’s LogiKal software for more than 10 years – in fact, it bought the software when BM Aluminium was still a division of Business Micros and before it had been set up as an independent business.

Managing Director John Duggan says: “We’ve created our own bespoke version of LogiKal over the years which helps us manage every element of our process from quotation right through to production and labelling.

Duggan Systems fabricates in a mix of Reynaers, AMS and Schueco profiles along with many of its own systems, so it makes perfect sense for it to use a software package like LogiKal which is capable of switching seamlessly between all of them. The company uses the standard data sets but adjusts them to suit the specific way that it uses the profile sections, and has also integrated its own in-house unitised curtain walling system. This, John Duggan adds, is relatively straightforward thanks to the intuitive way that LogiKal works. BM Aluminium and Duggan Systems have remained close partners since the supply of the software, and the programming team at BM Aluminium’s Tewkesbury head office are in regular contact with the design and manufacturing departments in Co Limerick, advising on new aspects of the software. Over the years, the BM Aluminium team have also helped to train Duggan Systems’ staff on the software and provide a service which John Duggan describes as ‘hugely helpful’. One of the key areas where BM Aluminium continues to support is in the linking of

Duggan’s machinery. Three CNC machining centres, including a recently added 12 axis Emmegi Quadra, and two CNC saws have all been linked to LogiKal, meaning that set ups and optimisation are all carried out automatically. Duggan Systems believes that the fact that LogiKal has been able to keep pace so easily with its expansion over the past decade or so has been a critical element in its success. The Irish construction market has bounced back strongly from the 2009 collapse and Duggan Systems has been at the very forefront of that recovery, growing rapidly and expanding across the whole of Ireland and even into the US. The company has seen turnover increase from €19m in 2015 to an estimated €33m in 2017, and it is currently producing 800m² of windows and doors per week, alongside 2000m² of curtain walling and 600m² of unitised curtain walling. Dean Hodges, Managing Director of BM Aluminium, is understandably delighted that LogiKal has proven itself in such an intense environment. He says: “Duggan Systems is a great example of how our software can grow with a business and provide the framework for even the most ambitious expansion programme. “The company’s reputation has been built on the quality of its design and the short lead times associated with its manufacturing and LogiKal makes a major contribution towards that. Because it is constantly being updated, it is able to do everything Duggans asks of it, and more.” Further information is available at: www.bmaluminium.co.uk and www.duggansystems.ie READER ENQUIRY NO: 0418/0104

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

“I believe that I finally have something that might be worthy of an entry into any relevant industry awards or competitions. But do you think it is it worth the effort?” PN, Warwickshire

At the time, LogiKal represented a major investment for the window and curtain walling specialist, but it has gone on to become an integral part of Duggan’s business, repaying that investment many times over.

“We started on a fairly small scale in 2007, but by 2010/11 we were really starting to get the full benefit. LogiKal has certainly grown with us, and we’re constantly adding valuable new functionality every time new updates are released from the developers Orgadata.”

DANNY WILLIAMS

A very interesting question and one that is close to my heart. Or at least it once was... because I really don’t bother now. I have been a winner and a loser, or at least a loser inasmuch as I didn’t win, if you get the subtle difference. No? Well let’s put it this way... I entered but whilst I reached the finals I didn’t receive any sort of visit by judges so I don’t actually regard my failure as having been properly judged. And if it wasn’t properly judged, how could they possibly know if my entry was good enough? Now having said that and in the vein of all good hypocrites everywhere I swore thereafter that I would never enter again. However, my staff persuaded me that we should enter our star apprentice into a category they had that year. He was a good lad and I agreed that he was worthy of some recognition. And strike

“If you win you’ll leap around and whoop and crack a bottle or two and it will give you and your team a nice warm glow and it might even nudge one or two customers over the line.”

me down, he won it... and I went up on the stage with the lad to collect his trophy, all smiles and chuffed to bits that he won and of course, I soaked up the reflected glory. Suffice it to say I haven’t bothered since: been there, done that I suppose. So should you enter? Let’s put it this way… we are all seduced by the local eatery that has a ‘Restaurant of the Year’ rosette stuck to the front door, even if we know that the award was made on the strength of the amount of advertising they run each month in the rag making the award... and still we go along, believing or perhaps hoping that there is some merit in it. And if you have something, a new product, or exceptional trading year or whatever it is that you believe is worthy enough to go through the rigmarole of entering an awards scheme, then by all means do so. If you win you’ll leap around and whoop and crack a bottle or two and it will give you and your team a nice warm glow and it might even nudge one or two customers over the line. But I have to say that if you lose, then you have to be prepared to walk away and put it down to bad luck, because you will never find out why you didn’t win, or who made the decision to fail you; you will never find out the judging criteria, about how they decided that your competitor’s product or company was better than yours; and you will therefore never know what you have to do to be better, how you can improve and not just to win the competition either. You will simply have to take it on the chin, because whinging about it will get you absolutely nowhere and it will simply be seen, rightly or wrongly, as a large bunch of sour grapes.

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

April 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

BREXIT NO BARRIER TO SALES SAYS PIONEER’S FRENCH CUSTOMER With Pioneer continuing to supply conservatories to a French home improvement specialist based near Paris at a rate of two articulated truck loads a month, Brexit will not present any barrier to sales, say both supplier and customer. Sales of Pioneer’s ‘English Conservatories’ continue to grow to several International customers, including those located in countries as diverse as Japan and France and MD Danny Williams, a committed Brexit supporter, says that none of his customers see any issues with business continuing as usual after the March 2019 exit date for Britain to leave the EU: “If anything trade with Japan might even get easier but our French customer, who has been taking around 150 conservatories a year from us for the past 6 years, says that unless huge barriers are imposed, they don’t see why anything should change.” The issue was discussed some time ago and was revisited again recently, the outspoken trade fabricator revealed: “Of course it was discussed with our French customer and our other mainland European customers when Brexit was first voted for,” explained Danny. “We addressed the issue again more recently, now that we are just a year away from leaving the EU. They tell us that unless ridiculous tariffs and physical barriers are imposed they see no reasons to change, which is exactly our position. Our customers are entirely

Danny has been vocal since the Brexit vote became clear, being especially critical of politicians’ handling of the negotiations for the terms under which Britain will leave the EU: “The inept way in which our politicians are handling the so-called negotiations is likely to have a far more damaging effect on business both at home and abroad, than anything leaving the EU is likely to have,” insists Danny. “In the meantime we continue to do very well with sales of windows and conservatories in various European countries as well as countries around the world.” www.pioneertradingcompany.co.uk

Contech Conservatories, a K2 conservatory roof manufacturer has recently made substantial investment in a new Iveco van. This supports logistics at the Stoke on Trent based firm and reflects the continued focus placed on customer support. With a steady increase in orders the purchase of a more modern delivery vehicle will support the fabricator’s growth potential as orders increase. The ‘Iveco’ has been the transport companion of choice for Contech since the company was launched, with prompt and reliable deliveries an essential part of customer service for the company.

of the delivery vehicles, in terms of handling and carrying capacity need to have increased capabilities particularly in relation to loadspace. Gareth Jones, Director comments “We are focused on adding value and delivering a market leading service. The new vehicle ensures our customers have access to the most efficient and safe supply chains. The new vehicle includes advanced safety features and will also help us reduce carbon emissions when our drivers are on the road.” With a broad selection of products in the Contech

For more information on the product range please visit the website www. contechconservatories. co.uk or call the team who can discuss your project requirements.

As a practical workhorse that needs to deliver in and around a number of regions in the Midlands and surrounding areas, offers maximum reliability, providing complete reassurances for customers, in relation to delivery times. Orders at Contech continue to increase and the reliability

READER ENQUIRY NO: 0418/0105

Conservatories portfolio, the company has a 5 - 10 day average turnaround. The company supplies high quality conservatories, windows, doors, roofing and other products throughout Staffordshire, Cheshire, Derbyshire, Shropshire and surrounding areas.

READER ENQUIRY NO: 0418/0106

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pragmatic about the political situation, and our French customer especially is continuing to enjoy growing sales of our conservatories to their customers, who buy them in standard sizes and install them themselves.”

CONTECH CONSERVATORIES INVESTS IN NEW VEHICLE TO SUPPORT GROWTH

Competitive roof glass prices

Email: roofs@madefortrade.co Call: 01642 610799 Fax: 01642 615854 www.madefortrade.co 31/01/2018 12:25

GLASS NEWS INTERVIEW: KOLORSEAL

The UK’s Leading Glass & Glazing Newspaper

A COLOURFUL FUTURE

FOR AN EVER EXPANDING KOLORSEAL Kolorseal’s Managing Director, Debbie Hendry, talks with Chris Champion, Editor of Glass News, about the company’s history and development and how Kolorseal has expanded its colour offering in the window and door industry, as well as rainwater products.

Although colour is probably the most talked about part of the industry, currently, Kolorseal has been around for almost 15 years … We started the company back in 2004 and, yes, it’s fair to say it was way before the current boom in colour. It was really at the start of the interest in coloured profile.

How did it all start? Prior to Kolorseal we were a small fabricator called Secureseal and it was back in 2000-2001 that we received an enquiry from a builder who was building 27 houses and needed cream coloured windows for this development. It was in the days when you could get profile in white, mahogany and oak but other colours didn’t exist. Profile could be sent to Europe to be painted but this was costly, so we set up a spray booth and that was the start of Kolorseal.

Was it really as easy as that? Getting the first bit of business was, but learning the intricacies of paint spraying was more a matter of learning on the job.

Spraying frames in the 2nd booth

Debbie Hendry and Christina Shaw on Kolorseal’s shopfloor

Many people think that it is pretty much the same as automobile spraying and think that by getting someone from the car industry means they can paint PVCu products. The technique is totally different and vehicle spraying is based on coats of paint, which can be rubbed down and filled between coats. In the case of PVCu profile or GRP composite doors it needs to be done right first time. However full coverage is necessary but not so much that grain detail is obliterated on foils or composite doors. Understanding preparation and providing a key for the paint is also essential.

So this was very much a case of trial and error? You really couldn’t afford the cost of trial and error! It was a matter of testing the material and achieving a clean base that had sufficient key to take the paint. We were sending product out to site and warranting our work – the last thing we wanted was to be called back to a job to put it right. That’s an expensive mistake!

Care in the preparation is essential to an excellent finished product

But if you were at the start of the paint spraying evolution of our industry, you had no one to learn from and you must have had some problems? The problems we had was in the paint itself. Understanding the paints on the market and their capabilities was fundamental. In the early days we had some problem with paint fading and understanding the adherence properties of different materials. In fact it was because a specific composite door had added xylene into the skin making process and that affected the paint. Did we make mistakes? Of course. But it’s how you react to that mistake and what you do to put things right that’s important. Our customers understood that we were providing a service they needed and we worked together to provide a good job for the end using customer.

Careful prepping of every item

Product placed in the Schubox catalytic drying room

Were you still fabricating at this point? I was the one who was particularly interested in the paint side and when I split with my husband he retained the fabrication business and I kept Kolorseal. I expanded the paint side fairly rapidly as more and more customers were demanding colours for profiles and doors and rainwater products. Rainwater products were basically black, white, brown or grey at this stage and that market expanded quickly.

Cleaning prior to painting

April 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: KOLORSEAL

The UK’s Leading Glass & Glazing Newspaper

Who were your customers? They were mostly fabricators wanting doors, frames and ancillaries painting and some individual builders. As time went on we started painting for trade counters with fascias and soffits and general building plastics were added to our portfolio.

How did you differentiate yourself from other companies entering the market as I presume the entry level cost to painting is relatively low? It is, but it’s the skill and the service that makes the difference. If you have ever had a bump with a car you’ll know how it works. You are totally dependent on the bodyshop: they’ll tell you when the car can come in to the bodyshop and when it will be ready…they may even call you up and tell you it will be longer than they originally thought. Obviously bodywork on a vehicle is somewhat different in that there is welding and panel beating and filling and spraying and rubbing down and spraying again and again. However the mindset is totally different. You rely on them telling you the timescale. Painting fenestration products is all about not interfering with the production schedule of the fabricator or installer. When orders are placed the customer is told when they will get it back and that’s usually a one week delivery. It’s that service that makes Kolorseal different and our customers appreciate the fact that they will get their order exactly when they need it.

If the demand for painted products is continually growing how do you keep up with the demand?

been planned into a production cycle and it is not unusual for us to be called upon to provide a timely solution to a problem!

You have already said that buying in good paint sprayers is almost impossible as the techniques vary between industries. How do you manage to add to your personnel? Kolorseal’s view is you grow your own! We train our own paint sprayers so that they understand the needs and anomalies in painting windows, doors, conservatory roof parts and building plastics. We do not just paint PVCu but many other materials, too. Obviously GRP in the case of composite doors, has become a large requirement, as has aluminium.

So are you powder coating, too? No. Not powder coating but painting powder coated products and, in some cases, painting raw aluminium. Again, different techniques and preparations are needed for different materials and the key to successful painting is the preparation. We have far more staff involved in preparation than in spraying itself.

How many staff do you have? We have 23 employees, currently, and work a two shift system of 06.00 until 14.00 hours and 08.00 to 16.00 hours. However we have

the capability of adding another shift through to 22.00, if demand requires.

And how about the paint spraying facilities? We operate with three spray booths and a catalytic drying room and have 12,500 sq ft of production floor. We provide a weekly delivery service although many customers drop off product and collect it themselves.

Is this a countrywide service? We have been a northern based paint sprayer with customers all over the north of England and going as far south as Birmingham, and sometimes further. We had been looking to expand and provide a centre in the Birmingham area and, as it happens, we talked with Gary Morton who was also considering setting up painting at Central RPL as part of his Boing Boing Group. We decided to work together and have established Kolorseal Midlands to provide a base for operation covering the Midlands and South, starting off with one spray booth and a drying room which will grow with the demand.

Loading the Schubox drying facility

To provide the sort of service expected from Kolorseal, extending delivery routes is not as efficient as providing a regional base.

Are you looking to expand your painting to other industries or products? Not at all. Our belief is that you stick with what you are good at. We have gained a reputation for quality painting and providing a service that can be relied on by our customers, such that the painting process does not interfere with the customer’s production schedules.

At Kolorseal we monitor the output of a shift very carefully, knowing what can be achieved on that shift and with each spray booth. Understanding that gives us the opportunity to plan ahead, adding spray booths and staff and even additional shifts if necessary. Our view is to ensure we have spare capacity at any time. That may sound wasteful but the nature of paint spraying requires quick reaction to a customer’s needs. The need for a painted solution is not necessarily something that has

Simply, we want to continue supplying an excellent service to the industry.

Part of Kolorseal’s 12,500 sq ft production area

Painted product awaits despatch

www.glassnews.co.uk | April 2018

Kolorseal MD, Debbie Hendry with Glass News’ MD, Christina Shaw, in the Trade Counter at Dewsbury

Masking - time consuming but essential

Thank you for your time, Debbie and for showing us around Kolorseal’s Dewsbury factory. READER ENQUIRY NO: 0418/0108

Paint spraying - all shapes, sizes and colours

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

MIGHTON MACHINERY RANGE

PACKS A MIGHTY PUNCH

As the Mighton Machinery range from Mighton Products continues to gain momentum following its 2016 launch, it has earned the company high praise from a number of skilled joinery firms across the country, with the latest review coming from Swift Joinery Manufacturers Ltd. The Castleford-based joinery specialist was quick to commend the speed and quality of Mighton’s X-Cut™ Glazing Bead Jointing Machine, as Steve Greenwood explains. “We purchased the machine 18 months ago due to high demand for plant-on Georgian Bars, and by far the most beneficial feature of the machine is its speed. It’s proven to be a tremendous time saver on production without compromising on accuracy; we cannot fault the quality of the manufacture on the joints.” Drawing on significant personal joinery experience, the Mighton Machinery range came about following months of research and development by Chairman Mike Derham and the Mighton team. The range of machines is designed to make joinery production quicker, easier and more efficient for both the small or large scale operator. The popular semiautomatic Mighton X-Cut™ machine produces

perfect cross-joints on glazing beads, coming complete with tooling to suit the timber profile of the user’s choosing. Accurate and consistent, it allows for simple tool changes and no lengthy manuals mean it’s quick to set up and easy to operate, something Steve can vouch for: “We took advantage of a visit from the Mighton Mobile Demo Van which we found incredibly helpful. We were able to see first-hand just how straightforward the X-Cut™ machine was set up and operate.” With 16 years in the joinery industry, Steve and his team of 20 have been buying Sash Lift and Eyes, Angel Ventlock® Window Restrictors and Securefitch® Fasteners from Mighton for 10 years. Mighton’s Chairman Mike Derham adds: “With many years combined experience between the team, Swift Joinery has grown to become a true specialist in the manufacture of bespoke timber windows and doors. Manufacturing and building 95% of their products at their Castleford site, they are able to oversee every aspect of production, ensuring that their bespoke design and handcrafted products are built to each customer’s exacting standards. We are pleased to hear that the X-Cut™ machine has contributed to the speed and accuracy of their production, as one of the foundations our machinery range was built on was saving our joinery customers both time and money by simplifying and speeding up the manufacturing process. “As the Mighton Machines range continues to pique interest, we are thrilled to announce that a dedicated catalogue has been introduced this year, packed with product info, case studies and information on the free demonstrations that we offer.” To find out more about the Mighton Machines range or to request a free demonstration call 01223 497097 or visit www.mightonproducts.com. Further information on Swift Joinery Manufacturers Ltd can be found at www.swift-joinery.co.uk. READER ENQUIRY NO: 0418/0109

CSI ALUMINIUM CHOOSES TEKNA HEAVY DUTY MACHINING CENTRE CSI Aluminium has chosen a Tekna TKE 944-7 four axis heavy duty machining centre for its Hull factory, supplied and installed by Emmegi (UK). Having been a very satisfied Emmegi customer for nearly 20 years, the company had no hesitation in approaching Emmegi again when they needed a new large capacity machine with a 7-metre bed. CSI Aluminium is a specialist glazing and cladding fabricator which has developed its own bespoke unitised curtain walling system for installing on sites with limited access for installation. This system, which uses large 7m sections of Aluprof profile, has huge advantages for city centre sites because it can be installed from a tower crane. In order to maximise the commercial benefits of this system, CSI approached Emmegi (UK) for a machine which could achieve the technical and performance levels required with a dedicated machine set-up, but which crucially still represented good value. The big benefit for CSI since they purchased their original Emmegi Phantomatic machining centre and Classic Star and Twin Ferro saws is that, in the intervening years, the global Emmegi group has acquired both the Tekna and Keraglass machinery businesses. This means that Emmegi (UK) now has access to a much broader range of machine options, so can advise customers on the best option for virtually any drilling, machining or threading requirement. The team at Emmegi proposed the Tekna TKE 944 machine as the perfect solution for CSI, because it has the large machining capacity

required at the right price point and can link easily to the rest of the Emmegi machines in the factory. It is a 4 axis machining centre with a mobile gantry and 8kW high torque electro spindle suitable for heavy duty machining of the large sections of aluminium which CSI are using. The spindle moves along the A axis, allowing machining through a full 180° around each section. A clamp unit ensures the correct positioning of the sections every time, and counterblocks can be mounted quickly and accurately. A 12 piece tool magazine mounted on the gantry gives customers maximum flexibility and reduces tool change times to optimise the productivity and efficiency of the machine. Steve Bird, Production Manager at CSI, is pleased with the company’s investment in new Tekna 944. He said: “The machine is doing all that Emmegi (UK) promised and is already helping us to deliver on a new £3.5m contract for our unitised curtain walling system in central Manchester. As well as the purchasing advice we got from Emmegi (UK), we’re also benefiting from really good after sales service from their technical and installations team and the payback for us looks very positive.” All of the machines under the Emmegi group banner can work seamlessly together and all are compatible with the LogiKal software which CSI use for their processing and machine links. The Tekna 944 and a selection of Emmegi saws will be on display on the Emmegi (UK) stand at MACH at the NEC in April (stand H7-350). Tel: 02476 676192 - www.emmegi.com READER ENQUIRY NO: 0418/0110

FURTHER HEAVY INVESTMENT IN MODERN MACHINERY AT WELGLAZE Following its 2016 acquisition by Audasi Holdings, Hertfordshire-based Welglaze continues to build on its future, having recently completed a major investment programme in new machinery at its Letchworth site. Since relocating to the state of the art 12,000 square foot production facility, the PVCU window and door fabricator has invested heavily in increasing both production quality and capacity, with a Heritage Machinery Package from Haffner Murat being the latest addition to the factory. This has doubled Welglaze’s capacity for mechanical-look flush casements, as group Chairman Adrian Barraclough explains.

“Consumers today are looking for a window as close to authentic timber as possible, and the award-winning Deceuninck Flush Casement ticks most of the boxes; however they want the appearance to mimic the authentic straight butt joints of timber. Our investment in the Haffner Murat machinery allows us to weld the Deceunink flush window by milling the end of the profile, welding the corner joints together to give a butt joint finish on the outside of the profile. This retains the strength and production efficiency of welding, but with the added aesthetics of a mechanically jointed window.” Welglaze has been manufacturing and supplying high-quality windows, doors and

glazed products nationwide for more than 40 years, with a specialism in Deceuninck flush casement windows, which form part of the timber look Heritage Range they offer. Adrian added: “This latest machinery investment will allow us to continue to meet demand for this collection, and increase our ability to offer the very best in product quality. There are enough companies offering cheap white windows; we are keen to establish Welglaze as a premium product fabricator, offering woodgrains, colours and more authentic windows, making windows furniture again.” READER ENQUIRY NO: 0418/0111

April 2018 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

HEGLA MAKES MOVES TO TRANSFORM MANUFACTURING METHODS VIA INDUSTRY 4.0 HEGLA is once again taking progressive moves forward in the field of automation with a focus placed on Industry 4.0, otherwise known as the ‘fourth industrial revolution. As production methods begin to become more intrinsically linked to Artificial Intelligence (AI) it is expected that there will be a new wave of developments in mass production technologies. Steve Goble, Managing Director HEGLA UK believes that more traditional production methods will soon be altered to incorporate the digital process. “By linking ‘smart machinery’ to various processes down the production line it will make many conventional processes obsolete and increase productivity substantially. There are literally billions of devices already interlinked in our general lives today, which make ‘life easier’ and speed up many processes - online shopping and 3D printing are some of the more common examples of this. With so much smart technology interconnected it is easy to see that machinery to manufacture goods will become a large part of the new industry 4.0 revolution that is now taking place. CAD design and factory simulations offer manufacturers more intelligent solutions to their production lines. Given the amount of data available there are virtually no limits to using that data and really improving your game. Factories and production lines can be evaluated in far more depth with robots, craneways, and other individual components all easily adaptable to accommodate the vision of Industry 4.0. An entire factory can become far less dependent human interaction.

“Productivity will be increased through Industry 4.0 which will be a relief to manufacturers who constantly have to deal with demands for more products at cheaper prices and all while using less energy.” www.glassnews.co.uk | April 2018

As end users become increasingly used to personalisation, demand will increase for customisation through the digital processes of Industry 4.0

The internet is about to become far more industrial particularly in relation to simulations and production line redevelopment. Originating from Germany, Industry 4.0 is an all encompassing concept that is here to stay and it is changing the way manufacturers process products. It will help them to achieve greater potential, bringing factories, components and intelligent data together.

FAST ROI It has been stated that European companies will invest over €140 billion in adapting manufacturing techniques, and that this will stream revenue back into a company that will match the amount invested in smart technology. Although this is still very early days, Industry 4.0, by its very nature will bring an exceptional ROI and it will do this very quickly. Productivity will be increased through Industry 4.0 which will be a relief to manufacturers who constantly have to deal with demands for more products at cheaper prices and all while using less energy. It has been estimated that smart production lines have the potential to increase efficiency by 3.3% and reduce energy substantially. New products will evolve - 3D printing is a fine example of smart technology, data and components being linked. Improvements to product design will be introduced through smarter machinery providing solutions that will meet the changing demands of the end user. These are very exciting times and digitising production methods will help to create new business models that will change the way we handle machinery, and via interconnected components production floors will work very differently. This will all require a different way of thinking when it comes to running a company with the ability for smart products to be produced in conformity or as tailored solutions, without the heavy costs being involved in bespoke design.

Whilst automation reduces the amount of labour on a production floor there will still be need for humans to monitor the whole process but it will be in a completely different way to current manufacturing methods. Manual tasks will be eradicated while operators will be more focused on the smooth operation of the production line and only really becoming involved in the process of problem solving complex issues.

GREATER SCOPE New business models can now start to be created and the HEGLA brand is already ahead in terms of bringing Industry 4.0 to the market.

For customers, it is a good time to assess the digital readiness of their operations in order to stay competitively ahead. Optimising production methods is essential and restructuring a company’s workforce will keep a business competitive and ahead for years to come. It will obviously take some time for all of this to be integrated into manufacturing methods, but one thing is for sure Industry 4.0 is here and it will change the way everyone works. One of the most important aspects to Industry 4.0 is to educate the entire organisation to make digital automation successful, so that a company is working from a position of understanding and strength.” For more information on the HEGLA range and the introduction of Industry 4.0 please call Steve Goble on 01908 261933. READER ENQUIRY NO: 0418/0112

SALE BY ONLINE AUCTION

0418/0113

By order of a Major Finance Company

COMPLETE BYSTRONIC LENHARDT B’VARIO 230 DOUBLE GLAZING UNIT LINE (Subject to Availability)

To include:• • • • •

For max dimensions 2.3m x 3.5m Glass plate washing machine Inspection unit Gas fill press Single head design rectangular sealing robot

• Drum change • Conveyors, controls etc. • Manufactured 2008, refurbished by Bystronic in 2017

To bid please go to www.lshauctions.co.uk or ON VIEW:

Tuesday 17th April 2018 BY APPOINTMENT ONLY

AT:

Float Glass Industries Limited, Float Glass House, Floats Road, Roundthorn, Manchester M23 9QA

BIDDING CLOSES:

Thursday 19th April 2018 at 12 noon

COLLECTION:

Monday 23rd April to Wednesday 25th April 2018 - BY APPOINTMENT ONLY

This is a full PPE site – visitors must wear adequate PPE at all times

For further details please contact: Abigail Hickman ahickman@lsh.co.uk Lambert Smith Hampton 3 Hardman Street, Spinningfields, Manchester, M3 3HF

0161 228 6411 www.lsh.co.uk

BI-FOLDING & SLIDING DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

SIEGENIA – HS LIFT AND SLIDE GEARING LIKE NEVER BEFORE

Adrian Vicker, General Manager, Siegenia

Seemingly unchallenged, bifolding or fold and slide doors have been the headline product in the industry for the last ten years. Fully meeting consumer and commercial demand for large areas of glass to deliver the maximum amount of natural light and the sense that the inside and the outside of a building are almost one, it is little surprise that their popularity has grown so rapidly. But now, an old industry favourite is making a comeback. The Lift and Slide Patio Door has been reinvented, with outstandingly

innovative technical gearing providing benefits to the customer hardly possible even on the most advanced bi-folding door. General Manager at Siegenia Adrian Vicker takes up the story “The Siegenia Portal HS Lift and Slide Patio gearing is truly outstanding. It encapsulates everything you would expect from German engineering and has been designed to be the most complete system

imaginable. It provides a real opportunity for Lift and Slide Patio doors - for so long a real favourite in the industry to enjoy a real resurgence and to take back market share from bi-folding doors”. “Individual sashes on PVCu, Timber or Aluminium Doors up-to twelve metres wide gives the fabricator something completely new to think about and to offer the end user–

a single operation of a handle to open up a complete façade of their building with the utmost ease”. “Such is the advanced level of technology designed into the product that it has a soft close damper built in to it – as you might have on a kitchen drawer for example - meaning that the door even at its largest size simply slides gently back into the locking position and all of this from a single movement of the handle”. “There are other great features too – up to 400kg sash weight with a barrier free threshold; a low-level threshold - the ECO PASS where you just manufacture the ‘goal posts’”. “The ECO PASS is available in optimum production modules to help the fabricator avoid waste during the production process; it has night ventilation built in; handles are available in a vast range of colours including white, cream, brown, black, bronze, silver and titanium”. “It is an outstanding product and we see a very big future for it here in the UK”. For more information contact Siegenia in the UK on 02476 622000 or via www.siegenia.com.

READER ENQUIRY NO: 0418/0114

April 2018 | www.glassnews.co.uk

PrecisionRS_GlassNews.pdf

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10:57

0418/0115

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SIEGENIA GROUP, UK Office, Richardson Way Cross Point, Coventry, CV2 2TA www.siegenia.com Tel: +44 (0) 24 76 622000 0418/0116

www.glassnews.co.uk | April 2018

BI-FOLDING & SLIDING DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

WHAT MATTERS

MOST IN A BI-FOLD?

Fabricators, installers and homeowners all obviously have their own wish lists when it comes to choosing a bi-fold door, and the task for a manufacturer such as AluK is to deliver a range of products which meet the demands of all three distinct groups.

Fabricators told us that, alongside product quality, their priority was ease and speed of manufacturer. In a market which is becoming increasingly competitive, making a product quicker to manufacture obviously gives fabricators the potential to increase their margins.

Certainly, when we were developing our brand new Luminia F82 bi-fold last year, we didn’t just go with what we already know, but we sat down with all three groups to establish their key priorities for a bi-fold which could set the benchmark for the premium sector; and then ensured that we satisfied all three.

We are proud of the fact that the new Luminia F82 delivers on all fronts. It has slim, symmetrical sightlines on the frame, cill and jamb of just 97mm which gives homeowners the contemporary look they want as well as bigger expanses of glazing.

Our starting point was with the homeowner and, unsurprisingly perhaps, what they told us matters most to them is security and aesthetics. Obviously, they prioritise value

“This is a product which does not need to be sold on price and which, thanks to its fabrication and installation efficiencies, promises strong and sustainable margins at every point in the supply chain.” 66

for money, and they also care about U-Values and water-tightness, but certainly not at the expense of security accreditations or slim sight lines. Colour and hardware choice were still important but were lower down homeowners’ lists but, if you consider that this is a market dominated by the ubiquitous Anthracite grey, that was, for us, entirely predictable. Installers we spoke to primarily want a product which is fast and easy to fit, and which will not result in what for them are expensive call backs. This is the reason why so many of them prefer aluminium to PVC-U bifolds because they know there is no risk that aluminium doors will drop in the same way. They also need a bi-fold which comes in large maximum sizes because they want a product which can be installed on any size or scale of project, and one with HD rollers which opens and closes reassuringly smoothly.

It has PAS24 security accreditation at 2600mm wide and features heavy duty compact rollers with a standard maximum sash weight of 150kg. And, the door also achieves what is class leading thermal performance, thanks to U-Values of 1.3W/ m²K double glazed and just 0.7W/m²K triple glazed. The benefits extend to both fabricators and installers too. There are fewer separate profiles required to manufacture it because we have removed the need for a frame adaptor, and there are only two types of corner mouldings and a single gasket, so it requires significantly less preparation and less time on site.

The Luminia F82 is now the flagship bi-fold in the AluK range and it gives our Select Partner customers a great opportunity to target the premium end of the market with a product which they know gives retail buyers exactly what they have asked for. This is a product which does not need to be sold on price and which, thanks to its fabrication and installation efficiencies, promises strong and sustainable margins at every point in the supply chain. The F82 is available in open in or open out configurations and in double and single door options to ensure a suited offering for the homeowner. It is available from stock in our standard and single and dual colours – grey, white, brown and black. A network of Luminia Select Partners around the UK are authorised to fabricate the door. More details are at: www.aluk.co.uk. By Dave Prout, Channel Marketing Manager, Trade and Residential, AluK

READER ENQUIRY NO: 0418/0117

April 2018 | www.glassnews.co.uk

0418/0118

Get into outdoor living. Open-up to fantastic, new sales opportunities and explore the growing gap in the outdoor living market with our new Luminia Veranda. Full aluminium system

Hidden water drainage and ďŹ xing

A range of designs; premium, modern and enhanced

Optional glass sliding doors and side walls

5 stylish colours

Up to 6m span

To discover more, speak to our experts on 01291 639 739 or email info.uk@aluk.com

aluk.co.uk www.glassnews.co.uk | April 2018

Experts in Aluminium 67

INSTALLER NETWORK REVIEW

The UK’s Leading Glass & Glazing Newspaper

THE TRUEDOR PARTNER PROGRAMME GOES FROM STRENGTH TO STRENGTH Richard Kirman, Sales and Marketing Manager for IG Doors Trade Division continues his series about the many benefits of the Truedor Partner Programme as it goes from strength to strength, helping installers sell more doors. “I have spoken regularly about the importance we attach to our Truedor Partner Programme. For those not aware it is our installer support programme, designed individually around the specific customer, to help them sell more doors within their own bespoke business structure. I guess you could say, just like with our doors, everything is made to measure – one size absolutely does not fit all. This is certainly our philosophy when it comes to offering marketing support”. “As with many things in our business, and our service offering, we try to do things that little bit differently. Detail is important, and we are very keen to treat each and every one of our customers as individuals”. “In terms of the Truedor Partner Programme that means we work with each of them to understand and assess their particular needs, and then we tailor our support package to meet those specific requirements”. “We all recognise that the needs of a business with a large showroom are entirely different to the needs of a one-person business when it comes to marketing – they are equally important to us as customers - but it would be naive of us to think that we could offer a common support package, it simply wouldn’t be beneficial to one or the other of them”. “That’s why we have gone down the route we have in terms of our Partner Programme and installers who talk to us are able to discover for themselves just how much we understand and value their business”.

The Truedor Partner Programme offers marketing support and sales advice to customers at all levels; it includes the opportunity to have standard or bespoke marketing collateral across traditional printed media or for on-line promotion, or to produce exhibition stands and pop ups when they host customer days. It offers something for the smaller installer businesses as well as for larger installation businesses who operate out of showrooms. The Truedor team will go through a process to understand the needs of the customer before offering a tailored package to support them with their business plans.

EXTRA SUPPORT – GEORGE CLARKE, TRUEDOR PRODUCT AMBASSADOR As well as what Truedor already creates for them in terms of product literature and marketing material, customers also have access to images and photographs of George Clarke who has been the product ambassador for Truedor from the outset, and who is well received by consumers looking to buy from the outstanding range of products available. Richard continues “when we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity”.

Richard Kirman, Sales and Marketing Manager, IG Doors

“We have not been disappointed; his involvement with us has been a real success and he has been very well received. In fact, he has really brought something to the party, his knowledge of buildings is one thing, but his real passion for making homes great places

to live has really shone out and this has really added to our presence in the market”. “That our customers can also benefit from our association with him is an added bonus for them and we are delighted to be able to include them in. It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”. “We believe our Truedor Partner Programme is something very different from the support offered by others in the market, it is going from strength to strength, and most

importantly we know it is helping installers sell more doors”. For more information on Truedor visit www.truedor.co.uk. READER ENQUIRY NO: 0418/0119

April 2018 | www.glassnews.co.uk

0418/0120

“ SELL MORE DOORS WITH THE TRUEDOR PARTNER PROGRAMME” THE TRUEDOR PARTNER PROGRAMME IS EXPERTLY DESIGNED TO HELP YOU SELL MORE DOORS. We will provide you with a range of marketing tools designed to support and grow your business. With the Truedor Partner Programme we can support your marketing, providing advice and support relating to sales, advertising, web resources and social media.

GEORGE CLARKE

HIGH PERFORMANCE EXTERNAL COMPOSITE DOORS

Expertly designed to help you sell more doors

PARTNER PROGRAMME

www.truedor.co.uk

WHY PARTNER WITH TRUEDOR? • Increase your composite door sales • Homeowner leads in your area • Bespoke marketing support • Great customer service support

www.truedor.co.uk marketing@truedor.co.uk CALL US ON: 01495 368 240

IG Glass News Feb18 Ad AW.indd 1 www.glassnews.co.uk | April 2018

15/01/2018 16:35

INSTALLER NETWORK REVIEW

INSTALLER FOCUS

RECORD GROWTH FOR IPSWICH TRADE FRAMES WITH REAL ALUMINIUM

RISING DEMAND FOR ATLAS LANTERN AND NEW SPECIAL OFFER Demand for the Atlas roof lantern continues to soar with sales of the industry’s finest looking glazed roof lantern rising month on month. And now Atlas is helping even more installers to clinch an Atlas lantern sale with a special offer on its stock lantern range. Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “It’s been an incredible few months for the Atlas lantern with sales increasing each month. Homeowners love this well engineered product because its slim aesthetics and clean sightlines make it the best-looking roof out there. And installers come back for it again and again because it’s easy to sell, very quick and simple to fit and available on very short lead times of just five days for stock lanterns. “We’ve established a loyal following for the Atlas lantern and now, we’ve gone a step further to help even more installers to pick up an Atlas lantern at a highly competitive price. Installers can now source any stock lantern in any stock colour at the same price as white, so there is no additional charge whatever colour they choose. "So, if a homeowner has their heart set on grey, for instance, they can now have it for the same price as white. With enticing pricing and attractive lead times, it’s never been quicker, easier or more cost effective to get an amazing Atlas roof!”

Atlas offers four stock lanterns in its regular range in sizes up to 2000 x 4000mm and five stock lanterns in its contemporary range in sizes up to 1500 x 3000mm. Stock lanterns are available on a five day turnaround and come in white, grey, black, grey on white, and black on white. Unmatched in the industry, the Atlas lantern features the slimmest bars, cleanest lines and uncluttered detailing, whilst delivering superior thermal performance. Its engineering excellence eliminates the need for bulky ridge detail, bosses and hoods to achieve the ultimate ‘MORE SKY LESS ROOF’. The lanterns feature all the signature internal and external aesthetics of an Atlas roof for a smart, contemporary look. The lantern is widely known as ‘the architect’s choice’ because it is so perfectly proportioned with the internal ridge, transom rafters and hips the same 40mm width. And unlike some of its rivals, there are no boss or hoods to intrude on the roof ’s slim-line ridge. Atlas has developed a comprehensive package to help installers to promote and sell Atlas roofs. It includes comprehensive marketing and showroom support and covers the traditional and digital marketing resources available to help installers increase their number of sales leads. Atlas is continuing with new product development and will be unveiling some major new innovations in 2018. For further information, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 0418/0121

Demand for REAL Aluminium has increased at a remarkable rate with the number of new installers taking the leap to REAL growing by nearly 80%. Now one installer is urging fellow installation firms not to be daunted by aluminium after seeing his own business grow at record pace since leaping to REAL Aluminium. Ipswich Trade Frames has boosted its already well established PVCu installation business by introducing REAL Aluminium into the range of products it now offers. The decision to expand has clearly paid off with the firm’s spend on aluminium predicted to show an incredible six-fold increase this year. Jordan Shepherd, managing director of Ipswich Trade Frames, explains: “We’ve built up a very successful PVCu business but wanted to broaden our offering and make the most of rapidly rising demand for aluminium. Before working with REAL Aluminium, we had installed a few bi-fold doors but that was as far as we’d ventured into aluminium. With aluminium essentially unknown to us, we wanted to establish a partnership with a supplier that could provide the level of support, breadth of products and lead times we needed to take the leap with confidence and achieve volume growth. “We were impressed with everything that REAL Aluminium had to offer to help us replicate the success and growth we’ve achieved in PVCu. We now source a wide range of high quality products on super-fast lead times and we can turn quotes round quickly with the REAL window surveying and pricing software. We have plenty of guidance and advice and the REAL marketing and showroom materials have helped us create a professional image to attract new customers and win business. “Our move to REAL Aluminium was very straightforward and we were up and running almost immediately. If I was to advise anyone thinking about moving into aluminium, I would say – don’t hesitate, just go for it!”

“This year is going to be a terrific year of growth for us in aluminium and we know that however big we get, we have a supplier that can keep pace with our needs.”

REAL Aluminium is helping more installers like Ipswich Trade Frames to unlock the enormous potential of aluminium and benefit from the higher profit margins it brings by giving them all the tools they need to take their first steps into aluminium. Among the resources on offer to help them make a smooth transition to REAL Aluminium are a comprehensive showroom and awardwinning sales and marketing support package. Ipswich Trade Frames has recently created a new purpose-built showroom which displays REAL Aluminium windows, bi-fold doors, patio doors, French doors and back doors. The firm has also invested in a number of REAL Aluminium support materials, including showroom banners, hardware boards, retail brochures and branded folders to aid its impressive growth. As newcomers to REAL Aluminium, Jordan and two colleagues recently attended a REAL customer experience day, which all REAL installers are invited to attend. These informative monthly events have been proven to boost confidence and rapidly increase the number of aluminium sales for installers. Jordan adds: “The REAL customer day was very worthwhile for us. We met the REAL Aluminium team, saw the factory and the products and learned more about the support that’s on hand to help us succeed. The experience gave us even greater confidence in the quality of the products and the scale of the company behind them. This year is going to be a terrific year of growth for us in aluminium and we know that however big we get, we have a supplier that can keep pace with our needs.” Designed to make sourcing aluminium easy, REAL Aluminium brings together a complete range of aluminium products, including windows, bi-folding doors, sliding doors, French doors, residential doors, flat rooflights and lantern roofs and an unmatched support package to help installers to promote and sell aluminium with ease. To find out more about REAL Aluminium, call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0418/0122

April 2018 | www.glassnews.co.uk

0418/0123

TIME IS RUNNING OUT FOR YOUR MARKETING On May 25th new European data regulations come into force with heavy penalties for companies that don’t comply. If you’re still relying on your old prospect database or mailing list, chances are you won’t comply. That’s why you should team up with Insight Data; we give you access to the UK’s most accurate and in-depth marketing data, while helping you comply with the new General Data Protection Regulation (GDPR).

The Insight database includes: 15,000 fabricators and installers 25,900 local builders 3,200 housebuilders and major contractors 15,300 architects

Call Insight Data today on 01934 808 293 or email hello@insightdata.co.uk to make sure your marketing is compliant.

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Glass and Glazing Federation

www.glassnews.co.uk | April 2018

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our new monthly installer column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification outlines the importance of CPS membership for gaining Building Control approval and notifying installation work as a legal requirement.

WHY DO I NEED TO JOIN A CPS?

NOTIFY YOUR WORK ONLINE

Here at Stroma Certification, we often receive queries regarding the importance of joining a Competent Person Scheme (CPS) in order to carry out doors and windows installations.

As a member of a CPS, you do not have to notify your local authority in advance of the work you are already certified to carry out. Stroma Certification offers an Installer Portal, which enables our members to notify your work online. Through this facility, the notification advises the relevant local authority that the work has taken place as well as issuing you with a building compliance certificate to certify the works you have carried out and to provide to your customers.

There is a legal requirement for installers to gain Building Control approval in order to carry out any installations or replacements of doors and windows. This can often be a costly and time-consuming process. As a member of a CPS, your installers are already certified and approved to carry out this work, removing the requirement for you to seek Building Control approval, from either a local council or approved building inspector, on every job. The United Kingdom Accreditation Service (UKAS) allows accredited organisations, such as Stroma Certification, to run a CPS to enable installers to self-certify their work in this way.

REDUCE HASSLE FOR YOUR CUSTOMERS You can promote immediate confidence in your customers and homeowners with the ability to provide them with a certificate to verify the work you have carried out. Should they wish to sell their home, they can present the relevant documents which you have provided and ensure the process runs as smooth as

"Stroma Certification offers an Installer Portal, which enables our members to notify your work online. Through this facility, the notification advises the relevant local authority that the work has taken place as well as issuing you with a building compliance certificate to certify the works you have carried out and to provide to your customers." possible. With the ability to self-certify your own work through a CPS, you will not have to pay costly Building Control fees and will also be able to offer these savings to your customers. Also, with membership of a CPS you can also display a mark of competence to demonstrate to your customers that the work you carry out will be to a high and compliant standard.

IT’S JUST A BUSINESS OVERHEAD We’ll help you to reduce the cost of running your business as Stroma Certification CPS membership is available to doors and windows installers for a £255 +VAT annual fee and our notification fee is just £1.80 per notification.

TELL US YOUR THOUGHTS! What do you think about CPS bodies? Let us know and we’ll feature your comments in next month’s column. Get in touch via a free reader enquiry service (simply fax back the form and include the code from this page).

NEXT TIME!

What makes you different as an installer? READER ENQUIRY NO: 0418/0124

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 1111* *Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

April 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

FINANCE REVOLUTION HELPING TO FUEL BURGEONING BI-FOLD ‘BOOM’ With bi-folding doors as popular as ever with the nation’s homeowners, a new finance initiative is making it even easier for installers to sell this premium product.

Improveasy is the industry’s leading provider of finance packages and its Managing Director Austin Barcley says that he has seen a huge increase in the number of installers

using their products to finance bi-folding door purchases. He explains: “A bi-folding door is an aspirational investment but typically cost around £6,000, which for many is a substantial amount to pay up-front. Thanks to our finance options Mr & Mrs Jones can now pay an affordable monthly fee and benefit from having this transformational product in their home.” Austin says that he has also seen a shift in the conversation around finance for windows and doors. He explains: “It has long been a widespread practice for people to pay for phones and cars with finance but not some home improvements. This is changing now, and it represents a fantastic opportunity for installers to win more profitable new business; and, cross-sell and upsell better with partfinance options. “Offering finance to your customers can also increase order values as property owners will have the option to spend more on their dream product; rather than settling for their least favourite option.”

Improveasy’s finance package means that homeowners can have their doors installed immediately and pay just £55 a month for them, rather than being resigned to save for potentially years at a time. By offering customers financial solutions packages, installers also help them to feel supported in their decision and increase the chances of their customers returning to them in the future. Improveasy don’t just offer finance solutions too. Companies that partner with them can also access sales training seminars, alongside a host of innovative finance options. Furthermore, before signing up with Improveasy, companies or installers do not need to be FCA regulated. Once registered with Improveasy, installers become an Appointed Representative (AR) and can then begin offering finance options under either the Improveasy brand or their own company’s brand. To find out more about how Improveasy call 0800 024 8505 or visit www.improveasy.com.

READER ENQUIRY NO: 0418/0125

0418/0126

Certification for Doors & Windows Installers only

£255 (+VAT) Join a UKAS accredited and industry-leading Competent Person Scheme for fenestration professionals n n n

Self-certify your work online Save money on building notification fees Offer customers a 6 year guarantee

PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.

Apply today:

stroma.com/certification/doors-windows | 0845 621 11 11 * | info@stroma.com *Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420

www.glassnews.co.uk | April 2018

CERTIFICATION

CAREERS

The UK’s Leading Glass & Glazing Newspaper

Helping you find & place positions.

Stroma Certification & Training Courses See more positions online at: www.glassnews.co.uk

NEW APPOINTMENTS

NEW FACE AT BUSINESS MICROS SUPPORT CENTRE

BEN CREATES A BUZZ WITH BEST-IN-CLASS INSTALLATION TAPE Experienced salesman Ben Alcock has joined the team to spearhead TP650 Trio, the manufacturer’s best-in-class window installation tape, as Business Development Manager.

18-year old Robbie Logan is the newest member of the team at Business Micros’ Penpont head office, joining as a Junior Support Technician. Robbie will be answering technical queries from customers, supporting them with updates and helping to ensure that they always get a fast and responsive service. As a young college leaver, he will benefit from the comprehensive workplace training programme which is in place at Business Micros to help him develop his IT career.

Having previously worked at a number of the UK’s biggest fabricators and trade counter networks, Ben brings years of fenestration sales experience, and an intuitive understanding of the wants and needs of installers. “I’m delighted to be joining the country’s most respected sealant supplier, especially to oversee such a fantastic product,” Ben comments. “tremco illbruck has recognised the need for a new generation of sealing products, capable of offering the most outstanding weather resistance and thermal

“What that means in practice is that it offers outstanding thermal efficiency, outstanding air-tightness, and driving rain resistance up to 600 PA. It seals and protects corner joints from mould and fungi. It significantly improves acoustic insulation. “And, most importantly of all, it’s a breeze to fit. A lot of other non-silicone sealant solutions on the market are flawed. They’re incredibly difficult to align, or they crease around corners. Trio has none of these problems – and can be measured and applied in a matter of minutes. “I think Trio has the potential to become fenestration’s favoured installation method – and my goal is to create a real buzz around the product.”

For more information, contact tremco illbruck on 02476 855000 or visit www.tremco-illbruck.com.

www.businessmicros.co.uk

“Trio has been designed and engineered to excel in every respect. It’s a pre-compressed, multi-functional polyurethane tape that’s impregnated with flame-retardant resin.

TP650 Product Manager David Naylor comments: “It’s fantastic to have someone with Ben’s experience, enthusiasm and drive on the team. He has really added great positivity and is the perfect person to champion our gamechanging product, TP650 Trio”.

In recent years, Business Micros has increasingly focused on training its own staff like Robbie, both as a way of addressing the industry wide skills shortage and of embedding the company’s ethical culture right across the business.

READER ENQUIRY NO: 0418/0128

efficiency. And that’s why we’ve developed Trio TP650, our best-in-class window installation tape.

Ben is currently touring Eurocell branches across the South West of England, which are currently stocking TP650 Trio as part of a trial. If it proves successful, TP650 will be rolled out to branches countrywide.

Robbie already looks like a great fit for Business Micros, sharing the company wide passion for golf. As the local Thornhill Junior Captain playing off a handicap of 10, he looks set to be a major challenger at this year’s golf day.

0418/0127

Proud Sponsors of CAREERS

NEW APPOINTMENTS

A senior new appointment is already having an impact at world-leading sealant supplier tremco illbruck.

Robbie Logan

Committed to Competence

Ben Alcock

READER ENQUIRY NO: 0318/0129

April 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

CAREERS

NEW APPOINTMENTS

GILLIAN COLDWELL JOINS DISTINCTION DOORS

TWO NEW REGIONAL SALES MANAGERS FOR VBH Following growing demand for VBH products, particularly the expanding greenteQ range, VBH has appointed two new Regional Sales Managers (RSM) for its UK operation. Adrian Gale will be responsible for the region comprising the Midlands, Northern England and Wales, while Dan Powell will be responsible for Southern England and Wales. Adrian Gale has been in the industry for 28 years, having worked for a number of hardware manufacturers and distributors. He joined VBH in 2016 as Timber & Composite Door Product Manager – a role he will continue alongside his RSM duties. He comments: “I have been in the industry for a good few years now and have seen huge changes over the years – mostly for the better, though I do miss some of the characters from back in the day! We have a very skilled team here at VBH, covering all aspects of the business and most importantly we are all striving towards the same goal – success!” Dan Powell, currently Maintenance & Locksmiths Product Manager, will take on the additional role of RSM for the southern part of the country. Dan has worked for VBH since 2013, when he moved from a hardware distributor. He’s looking forward to the new

Dan Powell and Adrian Gale

challenge, saying: “Since I joined VBH the greenteQ range has grown from an unknown industry name to one of the most trusted and reliable brands supplying the PVC-u, aluminium and timber markets. VBH has one of the most experienced sales teams in the UK and in addition to greenteQ we distribute a range of well-known brand suppliers such as Maco, Roto, Siegenia and Yale. With this back-up, taking up the post of Regional Sales Manager is an exciting opportunity. I’m looking forward to meeting new customers and being part of the greenteQ revolution!” VBH’s greenteQ range is a growing suite of window and door furniture, colour-matched for a seamless and integrated look. For more information, call 01634 263300 or visit www.vbhgb.com. READER ENQUIRY NO: 0318/0130

CAREERS

MASCO UKWG CEO WAYNE DEVINE STEPS DOWN AFTER 28 YEARS Wayne Devine, a well-known industry stalwart, has announced his decision to step down after 28 years as CEO of the MASCO UK Window Group. He leaves in early March and the process to find his successor has begun. In the interim, Darius Padler, MASCO Group Vice President, will take the CEO role for the UK Window Group. As the founder of the successful business, Wayne served as CEO following its acquisition in 2000 by the MASCO Corporation, one of

the world’s leading manufacturers of home improvement products. Over the years, Wayne has worked tirelessly to establish and grow the company, which has become one of the UK’s largest PVC-U window and door fabricators. The Group supplies doors, windows and conservatories to fabricators and installers across all market sectors from its multiple manufacturing sites across the UK. Its familiar quality brands include Phoenix Doors, Duraflex, Techniglass, Premier and Evolution. Steve Forbes, MASCO Vice President HR Europe comments: “Wayne has decided that now is the right time to step down, for both personal and business reasons. We are grateful for Wayne’s years of service and his utmost dedication to realising the operating and strategic objectives as well as his commitment to MASCO.” He adds: “The functional leadership of the business remains unchanged as does our commitment to serve our expanding customer base with quality products and services. It’s very much business as usual.” Contact MASCO UKWG on 01684 852673 or visit the website at www.ukwg.co.uk.

Wayne Devine

www.glassnews.co.uk | April 2018

business opportunities for fabricators and I am looking forward to working with both existing and new customers to maximise the opportunities in the growing composite door market.”

Distinction Doors has further strengthened its business development team with the appointment of an experienced industry woman, Gillian Coldwell, in the position of Business Development Executive.

READER ENQUIRY NO: 0318/0131

Speaking of the appointment, Chantel Roach, Distinction’s Sales and Marketing Director said, “Gillian is well-known in the industry and we are delighted to welcome her to Distinction Doors. Her industry knowledge, commitment and sales expertise will allow us to extend our market reach even further as we continue to grow our business”. In her appointment, Gillian will be responsible for developing sales opportunities for Distinction’s impressive range of composite doors

with both existing and new fabricating partners throughout Yorkshire and Scotland. Commenting on her appointment, Gillian said: “I am delighted to join Distinction Doors at such an exciting time. The company is renowned for the success of their composite doors and has gained an enviable reputation in the industry. Products such as nxt-gen and the Distinction Glass range offers superb new

Gillian brings 30 years of industry experience with her having previously held positions with TWR Bifolds and hardware suppliers Avocet and Fab&Fix. Distinction Doors is the UK’s largest supplier of composite doors. It is known for leading the way in the composite door sector and Gillian’s expertise and experience will further support an already talented and committed team. Tel: 01226 352274 www.distinctiondoors.co.uk

READER ENQUIRY NO: 0318/0132

NEW APPOINTMENTS

PROMOTION AT SPECIALIST ALUMINIUM MANUFACTURER SEES MARTIN ROWE BECOME SALES DIRECTOR Martin Rowe has been unveiled as the Sales Director of Gloucester based aluminium specialists CDW Systems Limited. Martin has been working at CDW Systems for 13 years where he joined as a Sales Order Processor having previously worked for computer software, systems and fabrication companies within the aluminium industry. “We are delighted to have Martin on board in this new role; promoting from within is always our preferred option,” says Managing Director, Mike Davis. “We know that, moving forward, Martin will continue to apply the same enthusiasm he has shown over many years to help CDW strategically continue with its expansion programme. In September of last year, the company underwent a management buyout (MBO).

East Manor Group Ltd has been newly formed by the new management team to manage the group’s three operating companies which includes CDW Systems Ltd, Clearway Doors & Windows Ltd and Designex Cabinets Ltd. 2017 also saw CDW Systems included in the prestigious publication, The Parliamentary Review as an example of best practice in the manufacturing industry. “These are exciting times for CDW Systems,” adds Martin.

“I’m proud to be taking on more responsibilities as Sales Director in a company that is so committed to its own growth and to the development of its employees. “In 2018 we are planning on launching even more new products and continuing to ensure that whatever product or service approach an installer wants, we can offer it. I look forward to being even more actively involved in these decisions and contributing to the ongoing development of the business.” Founded in 1992, CDW Systems supplies its products to installers and architects all over the UK and has grown year on year since it was established. For more information visit www.cdwsystems.co.uk or call 01452 414853 READER ENQUIRY NO: 0418/0133

CAREERS

SPECIALIST

The UK’s Leading Glass & Glazing Newspaper

RECRUITMENT AGENCY Chase Taylor Recruitment is a specialist recruitment agency focused solely on the fenestration industry. We take time to understand the most exacting needs of our clients and candidates alike to use our expertise and industry knowledge to find the right candidate or position, at all levels. Soon approaching our 6th year anniversary Chase Taylor has grown from a small team of 2, to now a team of 8 and still growing. At Chase Taylor Recruitment we understand that each company requires something different, and so we offer a bespoke service to find exactly what you are looking for. We recognise that finding the right candidates is not just about qualifications and experience, it is also about finding professionals that fit your business culture, who will work well with your existing team and deliver results with enthusiasm and loyalty. You can delegate the whole recruitment process to us or specify exactly what processes, activities and decisions you want to keep in house. Whatever you want, we are here to act as your expert adviser and service provider. Our comprehensive, industry

“Whatever you want, we are here to act as your expert adviser and service provider. Our comprehensive, industry related database contains information and feedback on thousands of candidates – so finding the right person can be an efficient and cost-effective process.” 76

related database contains information and feedback on thousands of candidates – so finding the right person can be an efficient and cost-effective process. With a constant stream of advertising, social media, internet websites, exhibiting and candidate referrals, our database of candidates is constantly being refreshed giving our clients the best possible selection of industry related candidates in the fenestration sector. For clients, we aim to exceed your expectations in terms of candidate quality, timescales and attention to detail. Our guarantee is to keep our promises. If we say we can do it then we will and on the rare occasion that we can’t exactly meet your needs we’ll tell you – so you can plan ahead. We believe in making recruitment risk free, quick and simple. Unlike other agencies we offer transparent fees and attractive terms. Fees are only payable when a candidate starts work with you - so no placement, no fee. For candidates looking for that next career move, Chase Taylor promises to work on your behalf to help you get that desired move within the fenestration industry. We are dedicated to giving you full support in your career move. Candidates registered on our database will be emailed details of new vacancies, keeping you up to date with

opportunities as soon as they are available. Confidentiality is paramount for us and we promise to never release your details to a company without your prior consent. We offer expert and honest advice with CVs, interview techniques and job applications, always aiming to provide truthful feedback

“Candidates registered on our database will be emailed details of new vacancies, keeping you up to date with opportunities as soon as they are available. Confidentiality is paramount for us and we promise to never release your details to a company without your prior consent.” from interviews or job applications and even provide bespoke confidential applications – we will apply to companies on your behalf. We know what candidates want … It’s communication. You want to know what is happening even if the news is that there is no news! Contact us for a no obligation chat to see if we can exceed your expectations with our affordable recruitment solutions or for Chase Taylor to assist on finding you your next career move – 01543 897800 or register online at www.chasetaylor.co.uk READER ENQUIRY NO: 0318/0134

April 2018 | www.glassnews.co.uk

CAREERS CAREERS

PAMELA WILSON REINFORCES CARL F GROUPCO’S PRESENCE IN IRELAND Pamela Wilson, an experienced Regional Sales Manager for Carl F Groupco who has represented the hardware distributor in Scotland since 2001, has an extended sales remit which includes Ireland. Pamela will continue to support Carl F Groupco’s customers in Scotland. The development of Pam’s role is set to increase the presence of Carl F Groupco in both the Republic of Ireland and Northern Ireland. The company’s full catalogue of over 7,000 product lines is available to the Irish market where FUHR door locks and Roto PN reversible window gearing are established as flagship lines. The SmartSecure range of electronic door locking and Smart access control solutions, plus the Carl F direct range of tools for the window and door industries, are also supplied to Ireland. Carl F Groupco’s distribution facilities are based in Peterborough and Cumbernauld in Scotland. Full technical and operational support is provided to Ireland. Tel: 01733 393330 - www.carlfgroupco.co.uk

CHARITY NEWS

AIR AMBULANCE LIFTS OFF WITH HELP FROM ERA MORLEY Wolverhampton-based ERA, the home security expert, is supporting the local Midlands Air Ambulance Charity throughout 2018, as its chosen charity. Money will be raised throughout the year via a programme of activities, run by ERA’s workforce, kicking off with a Valentine’s raffle, with many more exciting events, during the year to follow. Jon Cottrell, corporate partnerships coordinator for Midlands Air Ambulance Charity said, ’We are responsible for funding and operating three air ambulances across six Midlands counties, namely Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands. With over 2,000 missions per year, we are one of the busiest air ambulances in the UK. ’With each air ambulance mission costing £2,500 on

From left to right: MACC Paramedic, Stuart Jones – Technical Services Engineer, Jemma Booker – Marketing Manager, Sophie Forrester – Outbound Sales Advisor, Annie Pearce – HR Assistant, Adrian Stokes – Test House Engineer, Pilot and MACC Paramedic

average, and requiring a pilot, two paramedics or flight doctors as well as full life support medical equipment, we are extremely grateful for the generous support that we receive from organisations such as ERA, which is essential to our lifesaving operation.’ Darren Waters, CEO at ERA said, ’We are proud to support the Midlands Air Ambulance Charity

which was voted for by our employees and look forward to helping them to continue to provide this essential, life-saving service. They receive no National Lottery or government funding so all the work they do is funded by corporate and public donations, so anything we can do to help means they can continue to save lives.’ READER ENQUIRY NO: 0418/0136

ROLL UP, ROLL UP FOR A NIGHT AT CIRCUS BESERKUS Tables are still available for Circus Beserkus – the 19th GM Fundraising Gala Dinner, which is taking place on 9th June 2018 at the Crowne Plaza in Stratford-upon-Avon and is aptly named for its aim to celebrate the spirit of vintage circus. “Around 300 guests will be entertained by the thrills and spills of the traditional circus that plans to be anarchic and outrageous, with some sinister glamour thrown in”, says Gary Morton, founder of GM Fundraising. “Our dinners are traditionally a black-tie event and fancy dress is always optional, but why not embrace the spirit of circus and come dressed as a sinister clown, trapeze artist, strong man, bearded lady, human canon ball, or a lion tamer – the weirder the better! If not, then Black tie is absolutely fine as well. “The Gala Dinner is one of our signature events and one which has been with us from the start and we are delighted to see it return to the calendar for the 19th time. Our last dinner, the Witches & Wizards Halloween themed affair which took place in October 2016 was the most successful dinner yet,

raising £41,550. It will be a tough act to follow, but we are excited about the plans for the evening and have some fantastic prizes for the raffle and auction. “For GM Fundraising, it’s all about having fun whilst raising much needed funds for charity and the dinner will be another fantastic opportunity to get all our supporters together to do just that. All proceeds raised from ticket sales and during the evening itself, go directly to support the efforts of Hope House Children’s Hospices, who provide vital care and support to children and with life limiting illnesses. “There are a few tables left, so why not join us. Tables of 10 can be purchased for just £1,195 - contact me: gary@gmfundraising.co.uk, or speak to any member of the team for more information.” For more information on GM Fundraising, please visit our website www.gmfundraising. co.uk, like us on Facebook /gmfundraising or follow us on twitter @gmfundraising. READER ENQUIRY NO: 0418/0137

PLEDGES SUPPORT FOR SEVENTH ANNUAL CHARITY EVENT

Morley Glass & Glazing is once again the proud headline sponsor of the North Leeds Charity Beer Festival, which will be returning with a new twist to North Leeds Cricket Club from 6-7 April. Now in its seventh year, the annual community charity fundraising festival, featuring food, drink and music festival will this year debut a gin bar alongside 35 real ales from seven breweries and seven ciders. As always, the fine selection of real ale, cider and gin will be complemented by pork pies and vegetable samosas, as well as a fantastic programme of local bands. Initially created with an aim to showcase interesting and unusual beers from Yorkshire micro and independent breweries, the festival has since achieved so much more. From humble beginnings in 2012, the event has raised over £30k to enable the Rotary Club of Roundhay to support many projects in the local area and further afield. Ian Short, Managing Director of Morley Glass & Glazing says: “We are delighted to be able to sponsor the 7th Annual North Leeds Charity Beer Festival and welcome the fact that gin is on the menu to help appeal to an even wider audience – and help raise more funds. This is exactly the type of initiative we like to be involved with as it perfectly reflects our ethos of giving back to local communities. I will be rolling up my sleeves and helping alongside the Rotarians and I am very much looking forward to the event. I wish NLBF and the Rotary Club of Roundhay every success.” The Leeds-based sealed unit manufacturer and ScreenLine® integral blinds supplier also sponsors many other local charities, sports clubs and good causes and is this year celebrating its 20th anniversary.

Pamela Wilson, who is a Regional Sales Manager for Carl F Groupco, now represents the hardware distributor in both Scotland and Ireland READER ENQUIRY NO: 0418/0135

www.glassnews.co.uk | April 2018

For more information, visit www.morleyglass.co.uk. READER ENQUIRY NO: 0418/0138

TIME OUT!

The UK’s Leading Glass & Glazing Newspaper

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April 2018 | www.glassnews.co.uk

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MARKETING & DESIGN

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Connecting you to quality trade suppliers 79

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WARRANTY

of! o r e n o r e nd

0418/0142

u g in h t y r e v E

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

hinges and Kenrick door cylinders.

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18/02/2016

Liniar fabricators provide a ‘one-stop-shop’ to cater for every possible installation requirement. From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot. The Liniar collection offers a whole host of benefits: •

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INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

0418/0143

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MINI-PILING

• • • • • • •

UPVCMAINTENANCE.CO.UK

25/01/2016 14:05

FOR EVERY WINDOW & DOOR SPARE YOU’LL EVER NEED

TO VIEW OUR FULL RANGE OF PRODUCTS VISIT

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

ONLINE WARRANTY REGISTRATION

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

MAINTENANCE PRODUCTS

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08:46

Here’s how the process works...

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

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YEARS

Ground Breaking Industry First!

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

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co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

www.totalhardwareltd.

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Warranty Regis

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Ground Breaking Industry First!

EARS A 25 Y NT

0418/0140

Y R 25 EARS FO

SUPPLIES

0113 236 0800

tradesales@upvcmaintenance.co.uk

www.arisands-piling.co.uk Arisands Ltd, 11 Axholme Court, Bolton BL6 5HQ

April 2018 | www.glassnews.co.uk

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HARDWARE SUPPLIES

0418/0147

CRL, THE WORLD’S LARGEST SUPPLIER OF HARDWARE AND TOOLS FOR THE GLAZING INDUSTRY

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Glass handling

Tools and accessories

Shower hardware

Glass door hardware

Architectural metals

Balustrade systems

Contact our friendly technical advisers on 00 800 0421 6144 e: crl@crlaurence.co.uk

FLYSCREENS

WINDOW OPERATORS

f: 01706 863 860

w: crlaurence.co.uk

GLASS & GLASS RACKING

0418/0148

0418/0145

www.glassnews.co.uk | April 2018

0418/0146

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WINDOWS, DOORS & CONSERVATORIES 0418/0149

ALUMINIUM ROOF LANTERN

GLAZED IN SECONDS

LOWEST PRICES

AVAILABLE

GET A PRICE COMPARISON TODAY

STRONGER

WARMER

SLIMMER

INLA N

WHY CHOOSE MADE FOR TRADE FOR YOUR NEXT GLOBAL ROOF?

5Working FROM

Precision fabrication Reliable and efficient

THE QUICKEST, MOST EFFICIENT LANTERN TO INSTALL AVAILABLE

SUBSTANTIALLY STRONGER THAN COMPETITORS

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THE MOST ELEGANT ROOF ON THE MARKET

Expert plan and estimating service Quote turnaround within hours Competitive roof glass prices

SAVE TIME AND MAXIMISE PROFIT

FRE

FASTER

Working Days Lead Time

SITE LIVERY* DE

5 FROM

0418/0150

Days Lead Time

10% FIRST ORDER DISCOUNT* Email: roofs@madefortrade.co Call: 01642 610799 Fax: 01642 615854 * Offer applicable to new customers on your first roof only, based on a like for like comparison www.madefortrade.co

Tel: 01642 610799 Fax: 01642 615854

www.korniche.co.uk

* Postcode restrictions apply

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31/01/2018 12:11

GN - Classified Qtr page Advert Roofs FEB 2018.indd 1

31/01/2018 12:20

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Home to the

range of products

A new generation of vertical sliders www.bisonframes.co.uk

CONSERVATION

APPROVED!

Going to any lengths, where the only corners cut are perfect ones.

82Classified 129-5 x 75mm.indd

18/05/2016 14:46

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Tel: 0800 138 3838 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN

April 2018 | www.glassnews.co.uk

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USEFUL NUMBERS

0418/0154

LOOKING FOR THE RIGHT SUPPLIER FOR CONSERVATORY ROOFS?

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

British Plastics Federation (BPF) Tel: 0207 457 5000

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Assessment & Certification Tel: 0845 080 9000 BSI – Product Certification & Testing Tel: 08450 765600

Whether its solid or glass roofs choose the best, choose Connaught!

Proskills – Head Office Tel: 01235 833844

BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000

Proskills – Glass & Related Industries Neil Robinson Tel: 07917 015 322

Council for Aluminium in Building (CAB) Tel: 01453 828851

Recovinyl (via Axion Consulting) Tel: 0161 355 7618

Dekura Tel: 01952 201631

The Glazing Ombudsman (TGO) Tel: 020 7397 7200

Door & Hardware Federation (DHF) Tel: 01827 52337

Same day Quotation’s

7-10 day turnaround

UK Green Building Council Tel: 0207 580 0623

Free nationwide deliveries

Guardian solid roofs

Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975

In-house training for installers

Ultraframe solid roofs

Veka Recycling Tel: 01322 38721

Sample’s and literature supplied

Ultraframe orangeries

Structural reports on request

Ultraframe lanterns

Waste & Resources Action Programme (WRAP) Tel: 01295 819 900

Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700

Find out exactly how we can help!

Wood Window Alliance (WWA) Tel: 0844 209 261

Get Britain Building (GBB) Tel: 0870 162 0936

T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

www.connaughtroofs.com

0418/0155 5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

your warranty, traceability of

not completing

(found on the

this section will

label on the frame)

fail to validate

your warranty.

10 years mechanical Door lock

warranty

registration

Friction stays Espag rods

18/02/2016

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• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

ROSION OR I-C

YEARS

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co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

www.totalhardwareltd.

0041 - JAN16

RESIDENCE 7S

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical handle door Stainless steel Shootbolts letter plate Stainless steel Door cylinders hinges Flag www.kenricks.co.uk Casement handles warranty om/registration 10 years mechanical www.trojan-hardware.c

www.fullex-locks.com/

YEARS

EARS A 25 Y NT

Installation Company:

Warranty Booklet

ROSION OR I-C

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Date of Purchase:

ARANTEE GU D*

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

TED BY THE INSTALL

TO BE COMPLE

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

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08:46

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

STRONG SMOOTH & SEAMLESS

Ground Breaking Industry First! Here’s how the process works...

0418/0153

ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

™

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | April 2018

Get in Touch

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QUALIFICATIONS

BALUSTRADE SYSTEMS

0418/0157

0418/0156

PROFILE BENDING

0418/0159 0418/0158

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SALES & MARKETING

BI-FOLDING DOORS

The

0418/0160

FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 0418/0162

www.bisonframes.co.uk

Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN

DATA, DIRECT MAIL & EMAIL DATA

EVENTS

THE BIGGEST GLAZING EVENT OF THE YEAR

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TIME IS RUNNING OUT FOR YOUR MARKETING Comply with the new General Data Protection Regulation (GDPR) today

insightdata business is better with insight

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Call today 01934 808 293 or email hello@insightdata.co.uk www.insightdata.co.uk

THE UK’S MUSTATTEND CONFERENCE FOR INDUSTRY LEADERS

Tuesday 22nd May BOOK TICKETS NOW www.glazingsummit.co.uk or call 01934 808293 85

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MACHINERY

COVERHEAD SCREWS & FIXINGS 0418/0166

F K Moore Ltd

0418/0164

The leading manufacturer and distributor of coverhead screws and fittings to the glass industries Emmegi classified ad copy Glass News.pdf

27/02/18

Super-Clips & Finger Pulls

11:55

Mirror Corners & Clips

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CNC MACHINING CENTRES

END MILLING

Tel: 01843 593 440

COPY ROUTERS

sales@fkmoore.com

www.fkmoore.com

CMY

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PVC MACHINERY AND ALSO A RANGE OF CORNER CRIMPING AND NOTCHING MACHINES 0418/0165

Emmegi (UK) Limited Unit 14, Spitfire Close Coventry Business Park / CV5 6UR Coventry Tel +44 (0) 2476 676192 / Fax +44 (0) 2476 677381 / www.emmegi.com / info.uk@emmegi.com

For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers April 2018 | www.glassnews.co.uk

0418/0167

Go from

GOOD to

GREAT work with PR | Social Media | Digital Marketing | Creative | Video

Call 01934 808 132 and go from good to great E: grow@purplexmarketing.com www.purplexmarketing.com @Purplexuk

www.glassnews.co.uk | April 2018

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WHAT’S YOUR MARKETING STRATEGY?

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0418/0171

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