SUPALITE IS EXPANDING ITS
NETWORK OF FABRICATORS
Join the SupaLite Revolution THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
VISIT US ON STAND 368 fitshow.co.uk
Come and see the NEW Orangery and MonoRoof
It’s back and it’s bigger than ever
It’s time to get that may bring. Not visiting is plain irresponsible! Generally there is a buzz on in the industry, pretty much across the board and in the run up to this year’s FIT Show the excitement is mounting…what can visitors expect when the doors open? The first thing that visitors will see will be the Master Fitter Challenge Pavilion.
Taking up a huge area adjacent to the main Registration Desks this year’s finalists, all working chaps that believe that their skills will take them on to the Gala Dinner stage to be presented with cheque for thousands of pounds, could never have known that they would be under such close scrutiny. Continued on page 4...
FIT Show #3 and just look at the numbers: 80% of this year’s stand space sold before the doors closed on the last show; 180 exhibitors in 20% more space; advanced registrations consistently running in excess of 100% up…
IS !! TH NTH MO
Paul Godwin, Managing Director of FIT Events Ltd. welcomes, in his own inimitable style, exhibitors and visitors alike, to The FIT Show 2016…
Issue 61 April 2016
The Right People Read Glass News IS !! TH NTH MO
SUPER FIT!
Installers | Fabricators | Glass People | Also stocked in Trade Counters
PAGE 4
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FIT SHOW PREVIEW e m a G
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HARDWARE
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We already have one heck of a show and once again, a tremendous celebration of the window, door, glass and conservatory industry. And whether your company is going through a purple patch or perhaps something of a lull, The FIT Show is about the future, whatever
Aluminium Roof Lantern An exceptional product with easy-fit technology reducing time on-site
One Tool Assembly
No Visible Fixings
Visit GLASS NEWS ON stand 126...
and see what all the
WIN!!
is about?
Unbroken Sight Lines
VISIT US ON STAND 260
Fast Installation Time
Silicone Sealant Free
Fully Thermally Isolated
Tel: 01642 610799 Fax: 01642 615854
www.korniche.co.uk
See pages 6 for more details! Korniche_glass_news_129.5x156.indd 1
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2
April 2016 | www.glassnews.co.uk
APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
“Oh, to be in England now that April’s there.”
CONTENTS
March 2016 crossword solution:
4
32 Hardware
With apologies from both me and Robert Browning to Wales, Scotland and Northern Ireland
April is a good month. Not only does it herald the move towards lighter nights and, hopefully, some nice spring and summer weather but it’s also the month when our industry gathers for The FIT Show 2016. I’m not sure if it’s just me but it seems as if there is an excitement about the show this year. Certainly there is ample evidence that there will be lots to see and from all the teasing and gossip, there is going to be a vast array of new products on show. That alone must make us all feel confident about our industry and its future and I really hope that we all leave Telford after another successful FIT Show, enthused and raring to go. While I write this leader George Osborne, Chancellor of the Exchequer, is addressing the house and presenting his budget. While I can get excited about our industry, politics of any colour leaves me cold. Sadly, I find it increasingly difficult to believe anything that is said by our politicians and find myself wishing someone would just come out with the truth and not just rely on spin. If others can tell the truth, why can’t our elected politicians? Attending the excellent Round Table event hosted by Dave Broxton at Bohle, a cross section of those in the glass processing and manufacturing sector discussed the future for their sector of the industry. It was done in an open and honest way with both large and small companies discussing the issues and ways to go forward for the future. It was refreshing and enlightening and I learned much about a sector that hitherto was pretty much all greek to me. My thanks go to David Offland, Keith Flowers, Andy Cocker, Alex Simpson and, of course, Dave Broxton for hosting the event. Perhaps their future lies in politics….the first of an honest breed!
www.glassnews.co.uk | April 2016
38 Face To Face 40 Doors 46 Glass News Interview: DOORCO
admiration for the organisational skills and investment companies are prepared to make. And while the re-organisation and fitting of new machinery takes place, manufacture has to continue, seamlessly, to fulfil the commitment to the customer. It’s impressive.
‘TIME OUT’Winners – MARCH!
48 Bi-Fold Door Expert
Crossword: Lesley Shires, Sheffield
50 Glass News Interview: Bifold Network
Eye Spy: Miss R Kaur, Birmingham
52 Skylights & Roof Lanterns
Spot The Difference: P Edwards, Stockport
54 Windows
More money for the middle classes and, hopefully, for those buying doors and windows. 40% tax threshold up and personal tax allowance up.
Sudoku: Rose Arnold, Clearview, Nantwich
59 Energy Efficiency
Another fortunate venture last month was a trip to see DOORCO’s Korean GRP composite door manufacturing plant. Now that was impressive. An almost completely automated plant that has the capability of providing the whole of the UK market for composite doors. An amazing investment and providing vertical integration of the supply line from manufacture to delivery, and not many companies employ 35% of their staff on quality assurance at every stage! Now this is more like it. 600,000 small companies taken out of business rates and corporation tax down to 17% by 2020. Sounds good but business rates is more retail than manufacturing and 2020 is a long way off. And back to FIT. We look forward to seeing you there. There is an awful lot to see and do but we hope you will come and see us on Stand 126.
58 Face To Face 62 Software & IT
Congratulations to all our winners! Good Luck in this months Time Out pages!
64 Trade News 104 Installer Focus 106 Careers 108 A Year Of Improvement 110 Time Out! 110 Legal Eagle 111 Find A Supplier
@GlassnewsMag
glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.
Christina Shaw
/GlassNews
e m a G
CONTACT DETAILS Publisher & Owner: Christina Shaw 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk Sales: Kathy Leeming T: 01405 947279 E: cathy@glassnews.co.uk Trade Counter Distribution Department: Roz Worgan E: roz@glassnews.co.uk Graphic Design: E: kate@glassnews.co.uk Deadline for copy: 16th of each month
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Hold on. Big construction announcement for the Trans-Pennine tunnel. Don’t hold your breath that it will actually happen and, to be fair, there won’t be a lot of windows and doors involved in the project, anyway!
Aluminium Roof Lantern
As the budget announcements continue on the TV behind me, with David Cameron and his front bench colleagues grinning like a lot of prep school children getting ready to flick blotting paper across the classroom, I await an announcement that will help our industry. A Sugar Tax will do little either way, although with no extra duty on spirits perhaps I should reduce the amount of tonic and double up on the gin… Despite uncertainty in the markets investment in our industry continues apace. I’m very fortunate to be invited to visit an array of companies and there seems to be a never ending air of optimism, backed up with hard investment for the future. Wherever I go I’m amazed at the ingenuity and determination to succeed. Seeing Pearl Window Systems new Supercut 6 now installed in a manufacturing unit I thought was full to bursting, fills me with
FIT Show Preview
30 Glass News Interview: Made For Trade
An exceptional product with easy-fit technology reducing time on-site
One Tool Assembly
No Visible Fixings
Chris Got Something To Say? Email Chris at: chris@glassnews.co.uk
Unbroken Sight Lines
VISIT US ON STAND 260
Korniche_glass_news_129.5x156.indd 1
Fast Installation Time
Silicone Sealant Free
Fully Thermally Isolated
Tel: 01642 610799 Fax: 01642 615854
www.korniche.co.uk
15/03/2016 14:52
3
FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
Visit GLASS NEWS ON stand 126 Continued from page 1... It’s one thing to face a bunch of judges with clipboards but something else to be judged by ones peers…nailbiting stuff with all 6 teams competing head to head throughout the first two days of the show. The seminar programme makes for some interesting reading and again, advanced registrations are, ahem, through the roof. Actually inspired by the success of two of The FIT Show’s directors, we have sessions on ‘Exit Planning’ that offers advice on how to set your business up for a sale, with further sessions advising on how to hang on to as much of the lolly once you have sold it on. If you are not at that stage just yet then our old friend sales guru Paul Clifton is taking a break from his UK tour to tell those assembled ‘How to take your business from Average to Fortune’. And if you don’t know a ‘Tweet’ from a ‘Post’ but are wondering if you might be losing out on the fascinating world of Social Media? Then there’s a session for you. The GGF have a slew of sessions including advice on Consumer issues and another on the Energy Ratings Calculator and the NEW GGF Conservatory Guide for Installers is likely to be full to the brim too. But how about the presentation from Alan McLenaghan, the charismatic former boss of Saint-Gobain Glass UK, who now heads up another of the Group’s operations in the US, tintable glass manufacturer SageGlass. Not only will he be discussing his firm’s new app controlled electronically tintable glass but he will show you how it works in live demonstrations using the huge curtainwall end of one of Telford’s exhibition halls…
“The FIT Show represents an opportunity, one that is simply not available anywhere else in the UK, to take stock, look at what’s new and if there is anything else that will put pounds in your pocket, people in your factories or customers in your showroom.” brand new window systems, three of which have been a closely guarded secret until the show opens. That hasn’t happened for years according to those old enough to remember back a decade or two….and not only does it bode well for the companies launching the products, it signals a positive attitude towards the future that we should all benefit from. Well except those that attend the ‘Exit…’ seminar perhaps, who might not care by then. 180 exhibitors: that statistic alone means that you should plan to stay for a day at least and, actually, think seriously about booking in to a hotel and going back the next day. This is not just about getting away from the office or site for a few hours; and neither should it be seen as an irritation. The FIT Show represents an opportunity, one that is simply not available anywhere else in the UK, to take stock, look at what’s new and if there is anything else that will put pounds in your pocket, people in your factories or customers in your showroom. You miss it at your peril as there is, quite literally nothing else like it anywhere else in the UK.
That’s right. Alan has led the permanent replacement of 314 metres2 of Telford International Centre’s glass wall which the company’s techies have already shown off by ‘writing’ the company’s name in.
Well, at least not until next May when The FIT Show moves to the NEC. THAT is how well your industry show is doing. But in the meantime, come and see us at FIT, 12th-14th April, International Centre Telford.
What else will you see? Oh yes, vying for your attention will be no less than four
www.fitshow.co.uk
4
READER ENQUIRY No: 0416/0004
fitshow.co.uk
AGILA – THE NEW SPECIALIST DOOR RANGE FROM REHAU The FIT Show marks the official launch of AGILA – the exciting new brand from REHAU for its range of specialist door systems which give fabricators and installers a solution for every possible door application. There are initially five products in the AGILA range and these will all be on display on stand 346. Alongside a composite door, there will be a Passivhaus door for applications where energy performance is the key criteria, a fire door for areas where high level of protection is required and both multi-fold and sliding doors to give a wider choice to consumers who want to open up their home to the garden.
Probably the most talked about product on the stand will be the new AGILA sliding door which offers contemporary slim sight lines to let more light in, and competes head on with aluminium with larger maximum sizes and multipane configurations.
cut infill strip, pre-routed hardware options and preinserted gasket and brush pile. It also comes in a choice of eight standard foil options including grey, black/brown and cream to appeal to homeowners and provide a perfect match with REHAU’s window range.
Like all of the AGILA range, the sliding door is designed to meet the requirements of fabricators, installers and consumers. It is fast and easy to manufacture and install with clever innovations such as a clip-in, universal straight
Before its official launch in the summer, final stages of development for the door will include a designated PAS24 compliant hardware solution with 12 locking points and a Part M compliant low threshold and
All of the AGILA doors come with the REHAU guarantees of quality, finish and performance and, for REHAU customers, they fill in potential gaps in their ranges which mean they can now offer a complete installation in REHAU.
handle option. Along with its affordability, these, REHAU says, will make it a great tool for selling into the new build sector. For customers who want a multi-fold option as well, the AGILA Multi-Fold will also be on display for the first time with a brand new aluminium clad option to open up a whole range of new design opportunities for customers. REHAU’s Marketing and Technical Director Gareth Jones said: “The AGILA range encompasses all of those specialist door systems which can be made in addition to standard PVC-U window profiles. We have invested in a range which allows fabricators to target exciting new market opportunities. In fact, we have already got manufacturers in place for all five of the doors we are showing at FIT.” www.rehau.uk
READER ENQUIRY No: 0416/0005
C to believe with
RegaLead at FIT
RegaLead will be making it three for three in April as the company returns once again to the FIT Show in Telford. Visitors will be able to benefit from the market leader in decorative products for the glass, doors and processing industries’ extensive range of solutions to add value, with a number of brand new additions, aimed squarely at the composite door fabricator. Guy Hubble, Joint Managing Director at RegaLead explains: “As you might expect from RegaLead we have a host of brand new innovations to showcase on our stand - AT10 - at the FIT Show, focusing primarily on the three ‘C’s – contemporary, cassettes and colour. “Fabricators of composite doors have traditionally recognised us as a supplier of door glass, and we will show some great new additions to add value in this area. However, we will also unveil a range of contemporary glazing solutions, including our new aluminium frame, which can be manufactured to any size required and finished with any DoorColour or
Renolit foil. We have also expanded the styles available within our European influenced, contemporary cassette solution, Inox Glazing – which made its debut at Fit Show 2013 - and added two new contemporary styles with the ODL Spotlight range and our own aluminium faced, flush fit Urban Frame system. “Colour will be a key feature of our stand, and we are particularly excited about our latest development in this area, which launches officially at the show. Without wishing to disclose too much detail at this stage, we’re confident that fabricators will be impressed with the new colour matched door profile service, ColorLine, which allows us to provide a matching or complementary colour solution regardless of which door is used or who has painted it. Of course, you can only ‘C’ it for yourself by coming to Stand AT10.” Register for your free ticket here: www. fitshow.co.uk/regalead/reg and see the latest developments from RegaLead on Stand AT10 at the FIT Show.
Alternatively, visit: www.regalead. co.uk or call 0161 946 1164 for more information. READER ENQUIRY No: 0416/0006
April 2016 | www.glassnews.co.uk
0416/0007
FITSHOW 2016 PRODUCTS THAT DEFINE THE INDUSTRY
REGISTER ONLINE TODAY AT FITSHOW.CO.UK FABRICATOR INSTALLER TRADE SHOW
IN 2014, 35% OF THE 5,869 VISITORS CAME PURELY TO SEE NEW PRODUCTS AND EQUIPMENT Now we continue to be the primary focus for the UK window, door and conservatory industry. Forging a bridge between the manufacturers and distributors of products, components and services with the companies and individuals that fabricate and install them.
FITSHOW 2016
M A S T ER F I T T E R CH A L LENGE
FITSHOW 2016
I N A S S O C I AT I O N W I T H
www.glassnews.co.uk | April 2016
TELFORD INTERNATIONAL CENTRE 12 - 14 APRIL 2016 | FREE ENTRY 5
FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
Visit GLASS NEWS ON stand 126
fitshow.co.uk
What’s all the
Drive 3 supercars • Choose a venue near you • EXPERIENCE DAY FOR TWO PEOPLE CHOOSE FROM ARIEL ATOM: ASTON MARTIN: AUDI R8: FERRARI: LAMBORGHINI: NISSAN GTR: PORSCHE
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about?
The winner will be announced Thursday afternoon at the FIT Show on 14th April 2016. Please note terms and conditions apply. Please ensure you fill out our entry form in full.
HALL 2 272
HALL 1
FIRE EXIT 5
180
184
Haffner
Elumatec
178
National Plastics
176
First Degree Systems
Glass Times
First Floor FIT Restuarant
261
FIRE EXIT 4
Caldwell Hardware (UK) Ltd
UAP
259 Kestrel BCE
263
260
Glazpart
267
168 Elumatec
Technibond
Aanco/Made for Trade
166
164
174
170
172
Barrier Components Ltd
Profile Developments
162 Exova BM Trada
Glazerite
160
Climatec
Masterframe
Dual Aspect Glass
249 AluWood Windows
Trojan Hardware
256
150 258
VBH
Reddiplex
Jones Tool Company
240
248
FIRE EXIT 5
Windowbase
384
370
BSI Group
368
Supalite Tiled Roof Systems
Deceuninck
FIRE EXIT 3
361
Decstone
363
Entrance Composite Door Chase Taylor Recruitment Solutions
346 Windowlink
348
Rehau
Synseal
350
344
232/233
UK Fasteners
342
340
338 336
Liniar
231 Duffells
230 UK Industrial Tapes
Rapier Star
302
Carl F Groupco
TruFrame 216
218
Regalead / ODL
Renolit
Polyframe
322
312 Conservatory Cast Systems
Whiteline
306
Bison Trade Frames
ODL Europe
132
GGF Group
308 WPR TAKA
Clear Amber
212
Camden Group
210
208
206
Visit GLASS NEWS ON stand 126
139
Prefix Systems
Maco
FIRE EXIT 3
126
Glass News
130
125
128
Epwin
Ultraframe
Sealco
213
116
Epwin
120
117
Dutemann Insight Data
Universal Arches
Apeer
Mila
Whizzle
205
123
Innovation Zone
Bohle
Smart Builder
110
108
Atlas Glazed Roof Solutions
Clearview
Lancashire Trade Frames
ENTRANCE
121
Consumer Credit Solutions
IKON Aluminium 118
113
112
214
111
Solidor
J Banks
106 104
Emmegi
The Saw Centre
200 L J Pratley
201
Kombimatic
202
Secured By Design
204
100
RW Simon
HomePro
ENTRANCE
Clayton Glass
Zehnder Group
A32
FIRE EXIT 1
A50
101 102 Wintech 360 Innovations Engineering
AT51 AT54
ENTRANCE
Remote Asset Mgmt
FIT Coffee Bar
FIT Seminar Theatre
AT35 Composite Wood Company
AT14 Brisan -Secure
Organisers Office
AT32
AT29Quotatis
AT21
Surface Restore
FIT Registration
My Trade TV
A40
A24
Brisant -Secure
AT50
International Fire Consultants
Kaban Makina San.ve Tic.Ltd.Sti.
AT49
AT56
Plastics Window Federation
Guardian Warm Roof Systems
MFC Offices
Lounge
Avocet
GM Fundraising
Lounge
Lounge
Bassra
A70
A143 Unilam
Eurocell
Lounge
A140
A21 MBN Int'l
FIT BAR
DigiSTOP.IT
A110
Lounge
Lounge
FIT Show 2017 Sales stand
Vita Cellular Foams
VIP Business and Speakers Lounge
A142
Thermoseal
Machinery
Force 8
A22
A20
TIC Reception
A60
Solaris Solar
A80 AT55
Packexe
AT18
New Wave
A31
A30
Ritec
Soudal Lounge
A90
Window Ware
Lounge
A138
A100
Extralight
Soudal
GQA Qualifications Ltd
VIP Pre Reg
A124
Weinor
A132
ERA
A134
Metrotile
A135 A136 A137 Rochling
Planet Roofing
Costa Coffee
AT38 Registration
Cloakroom
6
114
225
AT30 AT5
Promac Group
RPS
131
AS Spilka
AT2
Milwood Group
224
John Fredericks Plastics
Business 220 Micros Certass
Regalead
AT6
Dyer Environmental
222
Aralco
disabled wc
AT10
133
Windows Active
Duration Windows
219
ENTRANCE AT1
223
239
226
96
Roseview Windows
314
Swiss Spacer
310 300
Quickslide
215 AquaSurTec
324
Titon
142
136
Window Industry Consumables
MASCO UK
Combilift
321
Avantek Machinery
237
Truemans 238
228
Between Glass Blinds
316 Granada Glazing
The Aluminium Door Company
144
Promac CR Laurence Group
GGP Mag
Jackloc
334
326
146
147
DecraLed / Creative Resins
Edgetech
330
Oakland Glass
Tim-ing Centar
Ingenious Locks
332
Stuga
DoorCo
236
Origin Global
364
Traditional Windows
Tradeframe Conservatories
FIRE EXIT 2
148
242
Winkhaus
Distinction Doors
235 362
356
352
244
Konig
Residence 9
358
Flair Windows
246
366 374
MB Frames
354
247
Colonnade Panels
U K Window Systems
Extrudaseal
376
382
381
GT Window Products
Iso-Chemie
Alpro Architectural
380
Dempsey Dyer
158
CEN Solutions
140
96
Vello Nordic
378
Selecta Systems
VEKA UK Group
FIRE EXIT 4
157 Spitfire Doors
156
149 Modplan
HALL 3 FIRE EXIT 4
254
252
Euroseal
IG Doors
262
Glassparts.co.uk
264
268
Master Fitter Competition
AT42
Window Widgets
AT44
Nice Doors
April 2016 | www.glassnews.co.uk
Watch what happens next. Visit Rockdoor.com and be amazed. Our stunning new website is designed to generate even more sales leads by using the latest technology to full effect, showing homeowners why Rockdoor truly stands out from the crowd.
0416/0008
Protecting Britain’s homes for 20 years.
www.glassnews.co.uk | April 2016
7
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
COMPANY LOGO
• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
25
YEARS
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER
)_V25.indd 1
ARANTEE GU D*
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
ROSION OR I-C
Y R 25 EARS FO
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
EARS A 25 Y NT
Ground Breaking Industry First!
17/02/2016 17:33
www.pearlwindows.co.uk ✔ Liniar Modlock Patio Doors from £255 + vat
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April 2016 | www.glassnews.co.uk
Ground Breaking Industry First! 5 Star Warranty
5 Star Warranty
Warranty Registration Your new windows and doors have been manufactured by a “Liniar approved you are therefore eligible for the following extended warranties.
Warranty Booklet
fabricator”
TO BE COMPLETED BY THE INSTALLER Date of Purchase:
Installation Company:
Manufacturers Order Number Confirmation: (found on the label on the frame)
will fail to validate your warranty.
25 years anti-corrosion warranty on stainless steel door handles and letter plates. 10 years mechanical warranty on all other items listed Stainless steel door handle Stainless steel letter plate Flag hinges
10 years mechanical warranty Door lock www.fullex-locks.com/registration
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
10 years mechanical warranty Shootbolts
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
Door cylinders www.kenricks.co.uk
• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
10 years mechanical warranty Friction stays Espag rods
• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
www.totalhardwareltd.co.uk/registration
ROSION OR I-C
25
YEARS
ARANTEE GU D*
Casement handles www.trojan-hardware.com/registration
Ground Breaking Industry First!
10 years profile warranty With your windows and doors www.liniar.co.uk/homeowners
EARS A 25 Y NT
This forms the traceability of your warranty, not completing this section
within Note to homeowner: the following products must be registered online 30 days from date of invoice to validate your extended warranty. Number of Composite Doors Number of PVC Doors Number of Casement Windows
Y R 25 EARS FO
Receipt / Invoice Number:
by the window manufacturer, however this This in no way affects the standard warranty offered at the point of sale from a select group of international hardware does allow the homeowner the comfort of a long term back up direct together with adhering to the maintenance manufacturers. (All manufacturers standard warranty, terms and conditions guide for more information). guidelines apply at all times, please see your operation and maintenance 02/2016/0001 18/02/2016 08:46
0041 - JAN16 - A4 PEARL WARRANTY CARD_V12.indd 1
Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
1
17/02/2016 17:32
INSTALLATION COMPLETION On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase. This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).
Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | April 2016
08/03/2016 19:20
9
FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
The UK’s Leading Glass & Glazing Newspaper
fitshow.co.uk
Purplex reveals Lego® ‘AREA 24’ SECRETS REVEALED! window at the FIT Show SECURITY BREACH: TITON’S FIT SHOW
Following recent reports of a strange glowing phenomenon at Titon’s manufacturing facilities, further details have finally come to light. Although the original whistle-blower has been uncontactable since the information was leaked in January, undercover investigations appear to reveal the truth… The mysterious ‘AREA 24’ appears to be Titon’s extensive hi-tech product development and testing laboratory – a unit which was established two years ago and has been fully operational for some time. The facility’s primary function is the testing and launching of hardware products to achieve PAS24 security levels on timber, PVCu and composite aluminium windows and doors.
PAS24 is recognised throughout the industry as the minimum standard by which compliance with Approved Document Q (Security) of the Building Regulations, England & Wales is measuring windows and doors. New sources reveal Titon has been inviting customers to visit ‘AREA 24’ to trial its hardware on their windows and doors to see if the combination of products will surpass PAS24 on specific profile designs. There are also reportedly durability and other testing capabilities available deep within the high security area, overseen by a vastly experienced team of technical experts. If this is indeed the case, the facility – combined with a surprisingly extensive range of hardware for windows and doors – looks set to further strengthen Titon’s position within the industry.
Purplex, the leading marketing consultants for the window industry, will have a Lego® window sample on its stand at this year’s FIT Show. It’s all part of the company’s latest marketing campaign ‘BuildOn.Different’, which highlights the importance of standing out in today’s busy market place. Andrew Scott, Purplex Managing Director said: “Ambitious companies who want sustainable, profitable growth need to stand out
To silence the rumours surrounding ‘AREA 24’ once and for all, Titon has confirmed it will be demonstrating some of the product capabilities mentioned previously at the FIT Show in April 2016. Visitors to stand no. 326 will have the opportunity to see behind the scenes and question the Titon personnel behind the development of the latest high quality security products. Visitors will need to keep their eyes peeled, before the company once again secures its hardware portfolio behind locked doors!
from the competition and be different, so we decided to highlight this by building a window sample out of Lego®.” Visitors are invited to guess how many Lego® blocks make up the window cross-sample in a bid to win a luxury weekend away. “After 30 years in the glass and glazing industry it’s good to combine some fun with a serious message” Andrew commented: “We’re also hosting a cocktail bar and are inviting customers and exclusive VIP guests to join us for a Mojito.” Purplex launched in 2004 after MD Andrew Scott had acquired, built and sold several businesses in the window industry. The company works closely with some of the industry’s biggest names on marketing strategy, PR and social media, advertising, creative design and video production. It also has a Google-accredited digital marketing division with specialists in web development, e-commerce and online lead generation. Andrew added: “Our clients range from small installers to global system companies and component manufacturers, but they all share a common aim of being market leaders and profitable, growing enterprises”. The FIT Show is held at the international centre, Telford 12th -14th April. To book a meeting with us at the FIT Show, call us on 01934 808 132 or grow@purplexmarketing.com.
For further information, keep monitoring www.titonarea24.co.uk for the latest updates. READER ENQUIRY No: 0416/0010
READER ENQUIRY No: 0416/0011
KOMBIMATEC EXHIBITS NEW PRODUCTS AT FIT SHOW FIT Show 2016 will see Kombimatec debut its new AMC308 CNC Machining Centre for working extruded aluminium and PVC profiles for a variety of applications such as window and door systems, conservatories, partitioning and curtain walling. With the potential to radically improve the efficiency of window and door fabrication by automating traditionally labour intensive
tasks, Kombimatec’s AMC308 provides greater accuracy and finished quality. Easy to operate with its colour touch screen control and graphic interface and, once the automatic cycle is initiated, it completes the job on its own, leaving the operator free to complete other tasks.
Its three-axis CNC control gives superb accuracy and repeatability, and the intelligent tool change feature automatically makes allowances if the tool cutter is changed to a different specification. It has four adjustable pneumatic clamps, electronic variable speed control up to 12,000rpm, 2,550mm longitudinal stroke, 180mm lateral and 140/90mm depth. “I think it important for exhibitors to show new products and for visitors to learn about any new innovations the market has to offer. This provides an opportunity to really benefit from investing valuable time into attending the FIT Show’ explains David Parsons, Technical Director at Kombimatec. Fabricators visiting the FIT Show will also be able to see the ever popular 1HD Variable angle and twin reverse butt welder, MGS460 versatile up stroke mitre saw, and improved 1HDX cross welder. The 1HD achieves excellent welding results by welding to an extremely tight bead. By using special knives and the higher rated power of the final welding pressures the 1HD is capable
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of producing a finish that virtually removes the need for grooving or polishing, even when welding ‘T’ and ‘Z’ transoms the bevel or sculptured areas are very neat indeed. The MGS460 up stroke variable angle mitre saw comes with a large cutting capacity and has been cleverly designed with safety in mind. It can be fitted with a max 400mm diameter saw blade and adjustable rear fence adding even greater capacity, and it comes with a fully interlocking guard and two button safety start. Kombimatec have been manufacturing welding machines since 1984 at their works in Luton. The product range includes all machinery required to manufacture quality uPVC and Aluminium windows and doors. UK designed and manufactured machines are well respected around the world and Kombimatec have had a great deal of success in the UK and in the Eastern Europe and latterly Asian markets, including India and Pakistan. www.kombimatec.com READER ENQUIRY No: 0416/0012
April 2016 | www.glassnews.co.uk
Tap into SmartConnect easy
Carl F Groupco
0416/0013
Tap into SmartConnect easy
Keyless operation with the motorised multipoint locking system controlled by your smartphone
Carl F Groupco
Keyless operation with the motorised multipoint locking system controlled by your smartphone
Multitronic 881 multipoint locking system
Radio keypad
Multitronic 881 multipoint locking system
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SmartTouch comfort access system
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Radio keys
Radio fingerprint scanner Radio fingerprint scanner
www.smartsecure.co.uk
Radio keys
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Discover more with Carl F Groupco Discover more with Carl F Groupco
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www.glassnews.co.uk | April 2016
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
THE ‘PRODUCT THAT TRULY RE-INVENTS THE WINDOW’
SEE IT AT THE FIT SHOW, APEER, STAND 208
This FIT Show Apeer will have the opportunity to talk to the professional window community for the first time about its Award-Winning Lumi window system, which was described by the G Awards judges as ‘A product that truly re-invents the window’ when they voted it ‘New Product of the Year’ recently. Lumi is a complete range of customisable, matching frameless windows and bi-folding, patio and residential doors. The triple glazed units bonded to an internal GRP subframe give tremendous strength and the uninterrupted, edge-to-edge glazing looks amazing, especially on a wide span of bi-folding doors. The product has already received widespread acclaim from homeowners and architects through several outings at events such as Grand Designs. In fact several installations have been carried out for customers that immediately took to the striking appearance
and performance of Lumi. The FIT Show provides installers throughout the UK with the opportunity to consider the potential for customers in their areas.
GLAZERITE FIT SHOW OFFER THE MOST COMPREHENSIVE YET:
MAKE TIME. A LOT OF TIME
Apeer has been manufacturing composite doors for more than 12 years now, becoming a pioneer in the sector in the process. New at The FIT Show will be the EsiFit slab in two styles for larger fabricators to consider as a genuine alternative, together with four Apeer70 doorsets. “This April will be the first opportunity for us to show Lumi to the UK window trade and that is very exciting for us,” said Asa McGillian, Managing Director of Apeer and the inventor of the Lumi window. “We have been looking forward to showing Lumi to a wider audience of window and door professionals who can consider the product for their own areas. We will learn a lot from this process,” he added.
VEKA’s Fully Sculptured and the ‘new’ Matrix 70 bevelled frames will be offered alongside the Halo equivalents whilst the innovative Warmcore window has also been added to the Glazerite portfolio. These additions now mean that Glazerite’s product offering is one of the UK’s most comprehensive and thorough, ensuring that the company’s installation partners stay ahead of the local competition.
Lumi is beautiful but for installers, it is practical too. Lumi windows may be reglazed on site if required and in a practical demonstration visitors to the stand will be invited to carry out the task themselves. Other Lumi styles will include two doors, a 5-leaf bi-fold in addition to a large Lumi casement designed to show the product at its best.
AWARD WINNING INSTALLER TAKES
MINI BUSINESS PROFILE TO FIT
As well as scouring the floor plan and the show guide well in advance to identify the stands they most want to visit, they’ve come up with an innovative way of making sure that they don’t miss any of the people they really want to meet.
fitshow.co.uk
With the Glazerite UK Group already well established as the largest UK fabricator of VEKA products, that position is further extended with the addition of Halo Rustique and System 10 windows and doors. The company is now offering the full product range but with features never previously available on these ranges: Glazerite’s exceptional product and service quality.
READER ENQUIRY No: 0416/0014
The team at G-15 Installer of the Year The Window Company (Contracts) are already making detailed plans for their visit to this year’s FIT Show.
The UK’s Leading Glass & Glazing Newspaper
efficiency and we think this will be the best way to make our two days at the show as efficient and worthwhile as possible.” The Window Company (Contracts) has visited both of the previous FIT shows and identified valuable new suppliers at each of them.
Glazerite’s composite door range is one of the most extensive available from any trade
“Take a look at the top end door from Palladio, which really offers something distinctive and exceptional with its Monocoque core. Also on show will be the Storm/Flood door, an aesthetically pleasing product that also offers superb performance under exceptional circumstances.”
fabricator and genuinely offers something for every installer. The existing DoorCo and Solidor ranges have been enhanced by two exciting additions. Take a look at the top end door from Palladio, which really offers something distinctive and exceptional with its Monocoque core. Also on show will be the Storm/Flood door, an aesthetically pleasing product that also offers superb performance under exceptional circumstances. The MACO 15 point lock for full perimeter locking provides a secure and completely watertight door solution. Visitors also have the opportunity to take a more detailed look at so many of the products that Glazerite offer on the stands of their supply partners who are also exhibiting at The FIT Show. However, the only place that the Glazerite Customer Support and Marketing Hub can be seen is the Glazerite stand. Here the company has dedicated a whole section for customers to experience what the company believes is one of the most comprehensive and effective programme of its type available in the window and door industry. The Glazerite programme is typically thorough and, through partners such as Network VEKA and Assure, addresses elements that simply are not offered in other ‘support’ packages including Technical, Human Resources and Health & Safety. The Marketing module covers Social Media, customised digital sales presenters for use on tablets and laptops and genuinely bespoke website builds for customers that offer true individual expression of their businesses. The recent acquisition of Citybeads Ltd based in Peterborough has allowed Glazerite to expand its product range whilst maintaining fast and efficient lead times. Make time when you visit the Glazerite stand; there is a lot to take in! www.glazeritewindows.co.uk READER ENQUIRY No: 0416/0016
Tel: 01245 268120 - www.thewinco.co.uk
Founder and Chairman David Thornton will be visiting with Directors Rob Petre and Martin Thornton and they have put together a mini profile of their business to leave behind on stands which interest them. Rob said: “Sometimes the very person you want to talk to is tied up with someone else or they’re just not on the stand that day. Rather than just get our badge scanned or walk away and leave our business card, we thought we’d go one step further and leave behind this proper profile so that exhibitors can see what we’re all about and whether they’d like to do business with us. “All of our individual email addresses are on there as well so that potential suppliers even know which of us to contact for refurbishment or new build work. We’re always focused on
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READER ENQUIRY No: 0416/0015
April 2016 | www.glassnews.co.uk
0416/0017
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
The UK’s Leading Glass & Glazing Newspaper
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TRUFRAME’S FIT SHOW PROPOSITION UNIVERSAL’S FIT AND TruFrame will be exhibiting at this years’ FIT Show with a number of new product launches, alongside the formal launch of the Double Glazing Network as part of an expanded marketing programme and a fully operational trade counter in the form of TruFrame Direct. The exhibition stand will be split into three distinct areas: new products, marketing (including the Double Glazing Network) and TruFrame Direct. In addition, there will also be separate seminars running by their internet consultants ICAAL and their own in-house marketing team. Case studies will be demonstrated as to how they can generate consistent strong leads on a local basis for installation companies who are part of this Network. Plus there will be opportunity for customers to talk one to one with both digital and offline marketing professionals. The unique hand finishing process to each and every TruFrame product will be shown on a number of products including their new
Refine range, which is a range of window and doors that are fully mechanically jointed in the frame, sash and transom with the option of TruFrame’s own hand milled astragal bar product. In addition there will also be an entrance and French door from the new solid and secure Endurance Doors range, which has been received very well by existing customers. In-house marketing is a relatively new function at TruFrame and results from robust customer support, planned sales/marketing strategy and has already paid dividends with the TruFrame’s 2015 financial performance. In addition to the internal marketing offering, the Double Glazing Network will be presented which is a cost effective marketing network, all geared around lead generation with a number of successful installation companies enjoying considerable growth on the back of this, including Trent Valley Window and Door Company. The TruFrame Direct model will not just form part of the stand, but will be a fully operational trade counter showing the near retail finish, that’s part of the proposition. Already there are now 5 counters in operation returning strong growth, with the aim to expand this network to 10 by 2018. Visit stand 228 in hall 2 to see why TruFrame have become one of the most exciting uPVC manufacturers in the UK. For other information call the sales department on 01664 410 140 or email the marketing team directly on marketing@truframe.co.uk. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY No: 0416/0019
RARING TO GO!
Yet again, Universal Arches will be the leading representative of the bending sector at this years’ FIT Show and will be looking to entice visitors to the stand with a chance to win a latest generation iPad by way of sponsoring the lanyards with a key. Each visitor to the show will be given a lanyard which houses their respective badge on to which a Brisant key will be attached. This can then be used to attempt to open the Union Jack arched composite door on the stand, which this year will carry a distinct Made in Britain theme as they look to celebrate British manufacturing. On the stand will be a variety of carefully crafted PVCu frames including a shaped heart and taking centre stage a fully fabricated and welded Union Jack, which will also be fully sprayed to incorporate the colours and features of the three older national flags: the red cross of St George of the Kingdom of England, the white saltire of St Andrew for Scotland and the red saltire of St Patrick to represent Ireland. Sponsorship of the lanyards has worked incredibly well for Universal Arches and they have for the last two exhibitions had arguably the greatest footfall of any exhibitors at the FIT Show, with 1,736 in 2014 and 2,087 in 2013 as visitors came to the stand in an attempt to open an arched composite door on each occasion. This same successful approach will be again employed for this years show. Leon Day, managing director of Universal Arches commented: ‘We’re again looking
forward to the FIT Show as we’ll be the leading representative of the bending sector, but this year with a distinctive Made in Britain theme. It’s a perfect environment for us to meet customers old and new and a great opportunity to network with our peers in the industry.’ Visit stand 118 in hall 1 for a chance to win a latest generation iPad or for further information Universal Arches log on to www. universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @ universalarches. READER ENQUIRY No: 0416/0020
PREFIX’S WARMroof TECHNOLOGY AT THE FIT SHOW Extended living space specialists, Prefix Systems, will be bringing warm roof technology to the FIT Show with a number of new roofing developments that could revolutionise the market for solid, insulated and tiled roofs, along with several other impressive products for the sector and a celebration for their 20th year in business. Prefix Systems are not just a multi-award winning manufacturer of conservatory roofs, but for a number of years they have been developing their own new products, with their WARMroof product now widely regarded as the most configurable, energy efficient and fitter friendly solid, insulated roof in the market. Like it’s name suggests, the launch of the new Hybrid WARMroof will combine fixed glazing panels within their solid, insulated tiled roof to create something of true grandeur. Central on the stand will be an IX250 warm roof Orangery which will incorporate an ultraSKY lantern, with an aluminium external and internal cladding in hardwood, from their new Opus range of composite windows, bi-folding
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and patio doors, conservatories and rooflights. Exclusive to Prefix Systems - This will be glazed in SMARTGLASS Dynamic, powered by
SageGlass, a new and now commercially viable switchable glass, which will be available in 5 modular sizes of rooflight in just 10 days.
There will also be typical conservatory products on show with a glazed roof supported by a new profile from the new ‘The Residence’ range, along with a new aluminium roof system with deep internal section bars and a new veranda and canopy system presented in a traditional black finish. Prefix will also present the triple glazed flat Clearview rooflight and a Velux rooflight glazed into a WARMroof at a pitch of just 10 degrees. To discover the future for the extended living space market visit stand 139 in Hall 1 where you can also enter a free raffle, pick up the Prefix Newsletter and to collect a free voucher for a celebratory drink in their 20th year of business. For other information contact the head office on 01254 871800, view www.prefixsystems.co.uk, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems. READER ENQUIRY No: 0416/0021
April 2016 | www.glassnews.co.uk
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
Original game changers from Eurocell on stands AT13 and A70 This year’s FIT Show sees Eurocell focus in on four of its most popular products and systems across two stands – one dedicated to its high-performance, high aesthetic window and door systems; and another for its popular Equinox tiled conservatory roofs and Skypod roof lanterns. Stand AT13 is hosting the undoubted star of the show in the form of the new Modus S, a mechanically jointed flush sash casement window, which combines modern materials with a truly traditional appearance. This achievement is possible thanks to precisionengineered mouldings inside the frame which remove the need for the tell-tale diagonal corner welds – a characteristic giveaway of standard PVC-U windows. The joint detail adds considerable authenticity to the window and enables delivery of a product with the true look of timber, while retaining all the performance benefits of PVC-U. Furthermore, it is up to 25% less expensive than the nearest equivalent PVC-U flush sash product. Featuring a unique 75mm six-chamber profile system, the Modus range – the original game changer system, launched in 2014 – delivers optimum energy efficiency performance and can achieve a U-value as low as 0.7 W/m2K. The first PVC-U window and door system in the UK to offer a 12-year guarantee, Modus casement windows were among the first to be awarded the new A++ WER. Modus and Modus S are available in 10 solid and woodgrain effect colours, all of which are available with white internal finishes, while more than 25 solid and woodgrain effect finishes can also be ordered. With sustainability in mind, the Modus range consists of 50% post-consumer recycled PVC-U as standard, and so has a smaller carbon footprint than products made or recycled outside of the UK. #originalgamechanger Also on the stand is Aspect: Eurocell’s innovative panoramic bi-fold door system. With ultra slim frames and over 30 unique features, many of them patented, Aspect is the first and only system of any material of its kind to gain BBA approval. Furthermore, it brings additional peace of mind – especially in the Part Q Building Regulations context – as it has also Secured by Design status (subject to fabricator accreditation). Over on Stand A70, Eurocell gives rein to its premium roofing range – one of which features a stunning new tiling system.
Equinox is the company’s innovative tiled conservatory roof system. Advanced design features make Equinox simpler and faster to install. A three-man installation team can complete an Equinox tiled roof in just two days, and it will be watertight on day one, so it can be safely left overnight. And now Equinox comes with SlateSkin – a swift installation and highly realistic slate-effect GRP tile sheet. With multiple tile courses built in to each sheet, SlateSkin reduces the time spent positioning and nailing tiles, with no compromise on build quality or aesthetics, while its lightweight allows the pitch to be set anywhere from 50 – a pitch that no other current tile system can currently achieve – to 350. Guaranteed for 25 years, the SlateSkin sheet-tiling system is not only durable but up to 50% faster to fit than other conservatory tile roofing methods. Beyond, Equinox and Slateskin, the stand also showcases the Skypod roof lantern range. Offering better value for money than aluminium or competitive PVC-U alternatives, Skypod has a fixed 20-degree roof pitch and is supplied with self-cleaning, temperature controlled glass in Blue, Neutral, Bronze and Clear as standard, with a U-value of 1.0W/m²K achievable. Skypod is available in the full colour range of Anthracite Grey, Moondust Grey, Golden Oak, Rosewood and White – with a white interior finish as standard to maximise the light and airy feel. A further 25 colour options can be made to order in three weeks. Fresh to the Skypod range is the SkypodSQ. This square skylight presents perfectly balanced sight lines and, due to its simple but ingenious four-hip design, lets in more natural light than conventional designs of equivalent surface area. SkypodSQ can be fitted quickly and accurately because there are no mitring or awkward angles to cut – just assemble and screw into place using the pre-drilled screw holes. For more information about Modus S, Slateskin and more visit www.eurocell.co.uk or search for #originalgamechanger and #FITEurocell. READER ENQUIRY No: 0416/0023
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The UK’s Leading Glass & Glazing Newspaper
fitshow.co.uk BUSINESS MICROS ALUMINIUM
SHOWCASES LOGIKAL
At FIT 2016, Business Micros Aluminium is showcasing its market leading LogiKal software for fabricators working in aluminium. For customers already using LogiKal, the FIT show is a great opportunity to see demonstrations of the latest update to be launched - v10. Business Micros Aluminium’s experts will be on the stand to guide visitors through lots of the new features and clever innovations which they might not have discovered yet in v10 – things like being able to open reports in a separate window, and embedding elements into a CAD drawing at planning stage so that they are now updated as soon as any changes are made to a project. For fabricators who might not have used LogiKal before or who are new to aluminium fabrication, the show is the perfect place to meet the Business Micros team and find out what makes it the most widely used system in the aluminium sector for managing production, carrying out estimations, producing quotes and generating CAD drawings.
For visitors who are at FIT to look at aluminium machinery from the likes of Emmegi or Elumatec, then it’s also the ideal chance to talk to Business Micros Aluminium at the same time about the options for CNC links within LogiKal. Business Micros Aluminium is sharing stand 241 with its sister company Business Micros which is focused on the PVC sector with the hugely popular Evolution and EvoNET programmes. Further information is available at www.bmaluminium.co.uk. READER ENQUIRY No: 0416/0024
WELCOME TO THE WORLD OF MILA The Mila stand will invite visitors into a world where quality is on every street. The award winning hardware specialist is creating its very own mini neighbourhood where every window and door features top quality Mila hardware.
composite and aluminium all fitted with the very latest Mila product innovations, including the new Duo finish Supa stainless steel pull bar, the Secured by Design ProSecure patio handle and the fastest to fit ProSecure door hinge.
There will be eight beautifully styled house fronts on the stand replicating everything from a contemporary city apartment to a traditional country cottage. In these will be a mix of windows and doors in PVC-U,
Centre stage on the Mila stand will be the brand new 100% recyclable GRIP™ espag handle which is already generating huge amounts of interest in both the trade and commercial sectors. GRIP stands for Green Reliable Intelligent Polymer and a giant Mila tree in the middle of Mila’s street will remind visitors that this is the only window handle in the UK with such impressive green credentials that it has been certified by the Carbon Trust. It won’t all be about products though – there will also be a huge emphasis on Mila’s service and how its team are dedicated to delivering ‘celebrity’ levels of service to customers. Visitors can find out how they could work with Mila to create bespoke products just for them and get expert, personalised advice available on everything from the requirements of the new security standards to how to speed up fitting times. Determined to keep the buzz and excitement going throughout all three days of FIT, Mila is also promising a social media treat at the show which everyone can get involved with just by following them on Twitter (@milahardware_uk) Tel: 01327 312400 www.mila.co.uk READER ENQUIRY No: 0416/0025
April 2016 | www.glassnews.co.uk
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
IT’S A FIT SHOW
HAT-TRICK FOR FLAIR
Kömmerling manufacturer, Flair Plastic Products, will be exhibiting at the FIT Show for the third time in succession, as the Midlands based business looks set to continue their impressive growth with the launch of several new products. On display will be the lift and slide PremiDoor 88 which is capable of a 6.5metre span with just two sashes and so makes for a direct competitor to a bi-folding door, yet offering as much as 25% additional light, thanks to the cleaner sightlines. But arguably the most important product on the stand will be the UK exhibition premier of the Invisifold window and bi-folding door system. The patent pending Invisifold system is designed to convert standard welded windows and door frames into sliding/ folding/swing systems. There are no visible hinges and no visible hardware, just a simple handle on the main door. By simply replacing the original gearing with the Invisifold components, an incredible new world of possibilities opens up. There will also be a Kömmerling O70 Gold® window on display, along with a Smart Systems aluminium patio door. Collectively these products will feature on the largest ever stand at 24m2 for Flair Plastic Products on stand 354 in hall 3 and with the PremiDoor 88 and Invisifold system, Flair promises to demonstrate considerable innovation with Kömmerling PVCu profiles. Adrian Keegan of Flair Plastic Products commented: ‘This will be our third FIT Show in succession and certainly our biggest commitment yet. With a number of new and innovative products on the stand we believe there’s something for all installation companies on our stand with the PremiDoor 88 and Invisifold system taking centre stage.’
fitshow.co.uk
Carl F Groupco set
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MACHINERY SPECIALIST EMMEGI SHOWCASES MOST POPULAR MACHINES
to capture smart lock sector The FIT Show 2016 is the launch platform for SmartSecure, an exciting new brand from leading UK hardware distributor, Carl F Groupco. Featuring the high quality, German manufactured FUHR 881 multitronic fully motorised multipoint locking mechanism, the technology supports the major trend towards smart home advancements. As a long-standing supplier to the hardware industry with strong technical capability, Carl F Groupco is spearheading the smart brand to provide a comprehensive solution with a range of advanced automation options that
SmartSecure’s extensive range of optional radio access control systems include SmartConnect easy and SmartTouch comfort.
Carl F Groupco’s Sales Office Manager demonstrates the company’s SmartSecure system.
combine simplicity with sophistication. Optional access control systems include SmartConnect easy for convenient door opening using a smartphone. Reported as a significant USP, this intelligent WLANbased access control system provides keyless operation and monitoring. The SmartTouch comfort access system enables easy entry by a simple touch of a sensor and, in addition to radio keys supplied as standard, radio-based access control systems are available including a radio keypad, transponder and fingerprint scanner for keyless biometric access control. Commenting on the significance of the new brand launch, Carl F Groupco Managing Director, John Crittenden said: “SmartSecure offers a real opportunity for companies
Carl F Groupco launches its major new brand, SmartSecure at the FIT Show 2016.
to be at the forefront of the new era of home automation. With in-situ displays and practical, hands on demonstrations at the FIT Show, we encourage visitors to our stand to learn more about smart locking technology. Take the chance to talk to our technical specialists who are au fait with the challenges, constraints and practical considerations of hardware installations.”
Other advancements With an impressive 80 sq metre stand, Carl F Groupco is presenting a number of other breakthrough hardware ranges and advancements at the FIT Show, including Document Q and TS 007 hardware; accessible windows with remote control display; new flush casement window by Rehau featuring bespoke PN hardware; the MACO flood door with fully accredited door hardware that engages flood defence on standard locking; the FUHR 833 automatic multi-point lock and Duplex, the door lock with five hook locking points.
Emmegi’s stand will feature some of its most popular machining and cutting centres alongside a number of new innovations. With so many visitors to the FIT show looking to increase their output in aluminium products and in particular in bi-fold doors, Emmegi has included the entry level Phantomatic M4 machining centre which gives fabricators the perfect start in terms of quality, value and functionality. For fabricators where space is limited, there will also be the highly capable Nanomatic semiautomatic copy router on display with two controlled axes. Also on the stand will be the twin head Precision TS2 cutting centre and the popular Itaca Solution corner crimping machine, which together offer a combination of speed, accuracy and performance, backed by Emmegi’s guarantees of quality and service. On show for the first time at FIT is a brand new DigiABS integrated 90° cutting saw system with length stop. Specifically designed for the accurate cutting of smaller aluminium profiles such as beads, it features a magnetic measuring system which ensures the optimal positioning speed for precision cutting of lengths up to 3.2m. Emmegi’s team will be giving live demonstrations of the machines during the show and visitors can get expert advice from them on the right choice of machine for their individual factory set ups. They can even place orders at the show – Emmegi is keen to point out that a number of customers came to FIT in 2014 to see specific Emmegi machines in action and signed their orders there and then. Tel: 02476 676192 - www.emmegi.com
Visit Carl F Groupco on stand 226 in Hall 2 to view latest hardware lines and speak to on-stand specialists.
Installers looking to switch to Flair are promised first class products, excellent customer service and a free showroom support package. For further information, contact Flair on 0121 624 5001 or e- mail sales@flairwindows.com. READER ENQUIRY No: 0416/0027
The UK’s Leading Glass & Glazing Newspaper
Tel: 01733 393330 www.carlfgroupco.co.uk www.cfgsmartsecure.co.uk A single radio key used with the SmartSecure solution from Carl F Groupco can operate different applications.
READER ENQUIRY No: 0416/0028
READER ENQUIRY No: 0416/0029
April 2016 | www.glassnews.co.uk
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
Visit GLASS NEWS ON stand 126
fitshow.co.uk
IG Doors to Launch New Partner A FIT SHOW DEBUT FOR SMART,
Programme at FIT Show
Composite door manufacturer IG Doors will announce their tailormade Truedor Partner Programme at the FIT Show next month. Truedor will be exhibiting at the FIT Show, taking place on 12-14 April at the International Centre in Telford. They will make the announcement of their new Partner Programme at the event. TV personality George Clarke will be on the Truedor stand on the first day to help promote the brand. The new partner programme is designed to help companies sell more composite doors.
Richard Kirman, Truedor Sales and Marketing Manager, explains: “As with our doors, everything is made to measure – one size absolutely does not fit all and we are keen to work the same way with each and every one of our customers, treating them all as individual businesses. “The Truedor Partner Programme is designed to enable every single one of our installer partners to access a full range of marketing support and collateral that is tailored to meet their specific requirements. What we can offer a customer with a large showroom wouldn’t be beneficial to a smaller,
one-person business, and vice versa. That’s why we have taken the route we have in terms of our offering for the Partner Programme, as it enables us to meet the needs of all our customers, large or small. “We have a really exciting stand for this year; visitors will be able to see exactly what we can offer them in terms of support and it gives us a great opportunity to work with customer groups at all levels of the industry. Come and see us at stand 268 in hall 2 to find out more, or visit www.truedor.co.uk.” Truedor welcomes visitors to their stand 268 at the FIT Show for coffee and cake.. and a chance to win money off your next order. For more than 30 years, IG Doors, the company behind Truedor, has been hand-crafting the finest quality composite doors using tried and trusted techniques that are passed on by experienced, skilled professionals. READER ENQUIRY No: 0416/0031
FIT SHOW STANDS MORE AMBITIOUS THAN EVER Reports are that this year’s FIT Show exhibitors are making a bigger effort than ever to attract the attention of visitors in what is the glass and glazing industry’s biggest Businessto-Business event for at least a decade. The FIT Show’s Event Director Nickie West, who includes operational management within her responsibilities, has received more elaborate and impressive stand designs than for the previous two events, signalling a high degree of confidence in the run up to this year’s show. “I have been involved with The FIT Show since day one and it is clear that confidence has grown, in the event itself and in the market,” explained Nickie. “I am aware from the rest of the FIT Show team that most exhibitors are
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launching new products and services on their stands and exhibitors have produced some of the best stands I have ever seen to present them.” Four ‘double decker’ stands are being built, a clear indication of an exhibitor’s commitment and determination to get visitors to their displays. “These days management teams have to justify expenditure and produce a return on investment more than at
any time,” said Nickie. “So producing such beautiful and elaborate stands is backed by a great deal of thought and planning. It is very exciting – the stand content remains a closely guarded secret for most exhibitors of course,” she added. The FIT Show takes place at The International Centre Telford on the 12th, 13th and 14th of April 2016. Entry is free but avoid the queues by registering early at www. fitshow.co.uk.
SWITCHABLE GLASS
Clayton Glass will be exhibiting in the Innovation Zone at this years FIT Show, with their new SMARTGLASS® Dynamic, powered by SageGlass development not just on their stand, but the product is now featured to the very front of The International Centre Telford as visitors arrive at the show. SMARTGLASS® Dynamic is a clear glass that at the push of a button can transform across a number of intermediate states to a fully blue tinted state in just a matter of minutes. In it’s fully tinted state this revolutionary glass technology from Saint Gobain can block 91% of the sun’s rays and reduce light transmission down to just 1%, yet in it’s clear state has similar properties to a standard IGU and for everything else there are two intermediate states. This new electrochromic switchable glass technology is now commercially viable and will be initially in a range of lantern roofs on a 10 day lead time, which are available from a select number of partners,
including Prefix Systems. The stand will feature one static and two interactive samples of the SMARTGLASS® Dynamic in action, including an ultraSKY lantern roof, along with a live video demonstration. SMARTGLASS® Dynamic is part of an expanded range of specialist solar control glass for conservatories, Orangeries and lantern roofs and includes SMARTGLASS®-W, which is a product range specifically designed for conservatory doors and windows, along with large span bi-folding doors and lift and slide patio doors. Jason McCabe, commercial director of Clayton Glass commented:
‘SMARTGLASS® Dynamic is yet another example of Clayton Glass bringing next generation glass to the marketplace. We’re now able to offer electrochromic switchable glass at a commercially realistic price for lantern roofs, within a 10 day lead time and it fully supports our product innovation strategy for glazing in windows, doors and conservatories.’ You can see SMARTGLASS® Dynamic in the Innovation Zone at the FIT Show on stand A30 or for further information log on to www. smart-glass.co.uk, e-mail enquiries@smart-glass.co.uk or call the sales office on 01207 288200. READER ENQUIRY No: 0416/0033
FIT SHOW TV GOES LIVE AGAIN Following the huge popularity of FIT Show TV introduced at the last event, the broadcast teams will again be patrolling
the aisles in the search for the BIG stories at the year’s FIT Show when it takes place on 12th, 13th and 14th April.
The bubbly interviewers will be talking to exhibitors and visitors throughout the event with the messages streamed live on the first two days, with recorded messages broadcast on day three. The broadcasts are available exclusively through the FIT Show website at www.fitshow.co.uk. The FIT Show takes place at The International Centre Telford on the 12th, 13th and 14th of April 2016. Entry is free but avoid the queues by registering early at www.fitshow.co.uk.
READER ENQUIRY No: 0416/0032
READER ENQUIRY No: 0416/0034
April 2016 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
FIT SHOW 2016 PREVIEW fitshow.co.uk
KEEP IT SIMPLE, MAKE IT BETTER
AluWood Windows, one of Britain’s leading manufacturers of composite windows and doors is launching its KEEP IT SIMPLE, MAKE IT BETTER campaign ahead of the industry’s leading trade event in April, the FIT Show and is keen to hear the views of fabricators, specifiers and architects on this topical issue. When considering windows and doors, in AluWoods opinion, the simpler the design the better they will perform. MD, Peter Body comments “With so much choice out there, the more openable lights, the more moving parts, the more maintenance that will be required and, if not properly maintained, the more likely such products will cause issues later on. These days most windows and doors come with at least a 10 year guarantee
“Fixed panes with adjacent single doors is not only simple but better and can be arranged in any configuration to fill any size of opening.”
however it is important to consider the long term implications. Whilst it is unlikely any window or door will fail dramatically within the first 10 years, the easiest opt out of any guarantee is due to a lack of maintenance” This issue is magnified in the case of timber windows and doors and especially patio/ sliding and folding sliding (or bi-fold, as they are commonly known). This is because timber is a natural material and it is not only prone to movement with climatic changes but also requires regular painting / staining for protection. Bi-fold products also have far more moving parts than any window or
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standard entrance door and therefore will require very regular maintenance to ensure their smooth operation. In addition if doors become out of alignment and weather seals become damaged then there is a considerable reduction in weather performance. There can be no doubt the admen have done a great job ‘selling’ the bi-fold door concept. We’ve all seen the images - vast openings connecting plush open plan living spaces with the garden and nature. All very enticing and people are simply seduced by this image and give no thought to the practical issues. The reality, of course, is completely different. Unless you live in the south of England, there will be very few days in the year when the weather is good enough, for long enough that you would wish to open the doors. Then there
ALUMINIUM CLAD TIMBER COMPOSITE WINDOWS & DOORS
are all the flies, wasps and other insects and birds which will fly in, making a nuisance of themselves.
So how can you achieve good views combined with superior weather performance and low maintenance? There are options. For most people it is the visual connection with their garden that they crave. This can be achieved by simple fixed panes of glass which will generally offer a lot less obstruction to the view than a closed bi-fold door. Also, most people can walk through a standard size door which can be closed behind them to avoid any ‘intruders’. In AluWoods opinion fixed panes with adjacent single doors is not only simple but better and can be arranged in any configuration to fill any size of opening. Interestingly, this was a point highlighted by architect Piers Taylor in the BBC2 programme ‘The £100k House: Tricks of the Trade’ on 9th March. There is also the added benefit that fixed panes can be made to irregular shapes, cost effectively, providing greater flexibility where glazed gables are required. READER ENQUIRY No: 0416/0035
MADE IN THE UK
COME & SEE US AT THE FIT SHOW! STAND NO 249
JOIN OUR NETWORK OF FABRICATORS
Visit: aluwoodwindows.co.uk for details Head Office Bower Workshops, Bower, WICK KW1 4TL Tel: 01955 641303 Fax: 01955 641207
Branch Office 20 Carsegate Road Carse Ind. Est. INVERNESS IV3 8EX Tel: 01463 224040 Fax: 01463 715755
www.glassnews.co.uk | April 2016
• • • • • • •
Any RAL Coloured Aluminium Engineered Timber Sections Double or Triple Glazed Casement & Reversible Windows Entrance & French Doors Lift & Slide Patio Doors Feature Curtain Walling 21
FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
Visit GLASS NEWS ON stand 126
Wider colour range for the Built in Blind Leading supplier of added value building products for the home, ODL Europe can now reveal an even wider range of colours for the Built in Blind, with the addition of four brand new shades – Silver, Anthracite Grey, Bronze and Dark Coffee. Launched officially in October 2015, the Built in Blind is a UK manufactured cordless integral blind system, which can be fitted at point of fabrication or installation. Glass units containing the blind meet EN 1279 Parts 2/3/6 standards and are available gas filled and with low-E glass for maximum thermal efficiency. Mark Towers, Managing Director at ODL Europe comments: “At ODL Europe we are here to help our customers add value, and choice is a crucial part of that. The blind can be custom-sized to fit even those larger applications such as orangeries and bifolds, and it is compatible with all profile systems, so fabricators and installers of PVC-U, aluminium or timber can benefit. “With colour only increasing in popularity, it made sense for us to offer even wider choice here too, and the four stunning new shades provide our customers with another useful tool to help them sell. Alongside the colour range, other point of sale benefits to the consumer include protection from damage and dust, fingertip control and UV-stable slats. The blinds are also completely cord free by design, as recommended by child safety requirements of EN13120:2009+A1:2014. We welcome anyone who would like to find out more to Stand AT2 at the FIT Show.” Register for your free ticket and come to see the Built in Blind by ODL Europe on stand AT2 at the FIT Show: www.fitshow. co.uk/odl/reg. Alternatively, call: 0151 933 0299 or visit: www.odleurope.com for more information.
READER ENQUIRY No: 0416/0037
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fitshow.co.uk
EXCITING PRODUCT LAUNCHES FROM ATLAS AT FIT Following success at the first two FIT shows, Atlas Glazed Roof Solutions will be exhibiting for the third time this year on stand 108. The 10-strong Atlas team will be demonstrating some key developments for the Atlas roof, including the new Flat Rooflight and the recently extended range of Contemporary Lanterns. The stand will also feature a full sized Skyroom, with some exciting new additions. The new Atlas Flat Rooflight, which delivers an industry-leading complete roof (glass and frame) U-value of 1.3 W/m2k will be officially
launched on a purpose built demonstration stand at the FIT Show. Created to deliver ‘ALL SKY AND NO ROOF’, the Flat Rooflight brings ultimate performance and maximum light in a sleek, minimalistic design.
slimmer ridge and 38% slimmer hip internally, whilst externally, it is more than 50% slimmer than alternative systems. The FIT Show will show visitors why this slimline Contemporary Lantern is the best in the market.
Atlas will also be unveiling its extended range of Contemporary Lanterns, which is now available in sizes up to 3000 x 1500mm.
Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, said: “We are really excited about this year’s FIT Show. We will have a host of fitter-friendly products to show, which all combine aesthetics, elegance and performance and deliver the signature characteristic of an Atlas product - ‘more sky, less roof ’. Atlas was the fastest growing conservatory roof system in the UK in 2015 and FIT is the perfect event for us to unveil some sensational new products. We want to show visitors that there is a fine selection of contemporary roofing products available that deliver everything for the architect, installer and end user without compromise.”
The four-pane lantern has been designed with signature internal and external aesthetics of an Atlas roof. Boasting the slimmest sightlines in the industry, comparative tests have shown that the Atlas Contemporary Lantern has a 60%
Atlas Glazed Roof Solutions is part of the £35 million turnover Customade Group. The group, which employs 300 people, also includes PVC-u and aluminium window and door fabricator Customade and Fineline Aluminium, which supplies designer architectural aluminium products with very slim sight lines, and Hourglass Seal, which manufactures glass and sealed units. For further information, please contact Atlas on marketing@atlasroofsolutions.co.uk or phone 02838 327741. READER ENQUIRY No: 0416/0038
Trade counter chain Truemans Windows makes FIT Show debut Truemans is gearing up for its upcoming debut at the Telford FIT show. Not only will this year mark the company’s first appearance, but also the first time any window and door trade counter business with no manufacturing or fitting operations has exhibited at the popular industry event, now into its fourth edition. Unlike other exhibitors, Truemans is not showcasing any products from their very extensive portfolio. Instead, the company’s stand will be
dedicated to promoting its trademark value added services and exceptional customer support, which have fuelled its success and popularity with small and medium-sized installers across the North of England. “We’re not approaching the FIT Show as an opportunity to get a huge amount more business,” said Truemans MD, Joe Trueman. “For us, this is a chance to raise awareness of our brand and promote our comprehensive services to a wider audience, reaching
installers in areas we aim to cover with new outlets over the next few years. “We want to show as many people as possible just how competitive our business model can be, and how that in turn can benefit you, your business, and your customers,” added Joe. Originally an installer-fabricator, Truemans has flourished since taking the bold decision to cease manufacturing and concentrate purely on supplying the trade with high-quality products at competitive prices, while developing a true customerfocused culture. Using its retail experience, the company has designed a series of effective tools to help small and mediumsized installers become more successful, whereas thanks to its manufacturing background, Truemans has the necessary technical expertise to assist trade customers with complex projects. The company is putting considerable effort into making
an excellent first impression at the FIT Show. Due to be manned by seven staff, the Truemans stand is full of surprises ready to be discovered by show-goers. Two large screens will show promotional videos on the company’s marketing support and product range, while a number of iPads will be used to demonstrate its user-friendly online ordering system and quick retail quotation service. “To say the Truemans team is excited about our FIT Show presence this year would be an understatement - it’s quite an honour to be the first window and door outlet that’s independent from any manufacturing or installation business to exhibit in the FIT Show history – and we aim to make it a memorable debut,” concluded Joe. For more information visit www.truemanswindows.co.uk. READER ENQUIRY No: 0416/0039
April 2016 | www.glassnews.co.uk
0416/0040
SEE IT ON STAND 210 THE INTERNATIONAL CENTRE, TELFORD 12-14 APRIL 2016
www.glassnews.co.uk | April 2016
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
The UK’s Leading Glass & Glazing Newspaper
fitshow.co.uk
Phoenix Doors: showcasing ‘Sale Safe’ System at FiT Show 2016 a ‘brighter future’ at FIT 2016
Origin to Present its New
Origin will be presenting its revolutionary new quotation and ordering system, Sale Safe, for the first time at the FiT Show 2016. The leading British manufacturer of bifolding doors and windows will also unveil its new innovative ranges of blind systems, previously unseen in the UK. Designed to drastically streamline the process of quoting, ordering and general admin, the new Sale Safe software can create projects, send prices and order products instantly. As a result, Origin’s network of trade agents will spend less time chasing quotes and filing, leading to increased capacity, improved customer service levels and closing deals like never before. Origin will use the FiT Show, held at The Telford International Centre on 12 - 14 April 2016, to demonstrate the simplicity of this new ordering process, with attendees encouraged to experience it first-hand. In an industry where a quote or order can take up to seven days, due to the manual inputting required, Sale Safe removes the quotation waiting time, as prices can be retrieved instantly. The administrative element of Sale Safe has also been hugely improved in comparison to other ordering systems. Instead of multiple order numbers for multiple products for one customer, projects are now created pertaining to one homeowner, and an unlimited amount of doors and windows can be assigned to this one project. On top of the instantaneous and administrative benefits, Sale Safe offers distinct advantages to users. These include an intelligent cascade system, which allows an overall project preference, such as colour, to be changed and pushed through to all products in a project at the click of a button instead of manually changing individual ones. Ben Brocklesby, Sales and Marketing Director at Origin, comments: “We have designed the brand new Sale Safe system in house with the absolute intention of making the lives of our trade agents much easier. The simplicity in design and streamline of processes means that the faster they can place orders, the more projects can be completed quickly and accurately, allowing installers to improve their overall customer service and satisfaction levels. We feel
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Taking the theme of a ‘Brighter Future’, Phoenix Doors will be sharing its parent company’s MASCO UK Window Group Stand 216 at the FIT Show 2016 where the emphasis will very much be on colour.
that the FiT Show is the perfect place to demonstrate our system, allowing visitors to get hands-on, using the technology for themselves. We very much look forward to meeting everyone once the doors open.” In addition to demonstrating Sale Safe, Origin will be showcasing its renowned window system, the only window in the industry to feature an internally and externally flush casement. Uniquely designed so the sash sits perfectly in line with the frame, and with no overlapping profile, it ensures a smart and elegant appearance. The clean and simple design therefore lends itself to all home styles including traditional townhouses, new builds and projects under strict planning regulations.
The PVC door panel and GRP composite door manufacturer will be showcasing a variety of composite door styles from its comprehensive ranges, spearheaded by its high-performance, Meridian Door. It will also be launching a new electronic lock – the Winkhaus AV2E keyless entry system – for the Phoenix composite doors. Haydon Statham, Phoenix Doors’ Sales Director comments: “Given the high demand
Visitors to the Origin stand (235) will also be able to experience Origin’s entire new ranges of made-to-measure blinds. The new blind types include Lutron electric roller blinds, Pleated and Roman blinds amongst others, ensuring that Origin’s network of trade agent’s are able to offer the ultimate soft furnishing solutions for additional profit making opportunities. Of course, the industry-favourite and firmly established Origin bi-folding doors will be on display. Cleverly designed, beautifully made and exquisitely finished, the entire Origin Home range will come together to be showcased in a quite frankly showstopping stand. For further information on Origin, please visit www.origin-global.com. READER ENQUIRY No: 0416/0041
To cope with forecast demand for coloured doors throughout 2016 and beyond, Phoenix has more than doubled the capacity of its paint facility and its dedicated spraying team. The most popular shades will be held in stock ensuring doors can be supplied on a five to seven-day lead time. With sales of the 70mm double-rebated Meridian growing month-on-month, Haydon says the FIT Show provides an ideal opportunity to visitors to see the product up close and to better understand what makes it so special. Also on display will be an expanded choice of outer-frames, offering a major advantage in colour-matching sidelights and toplights with homeowners’ existing windows. Haydon adds: “Colour is a growing trend and one that really appeals to consumers who want to make an individual statement. As a complete door solution company for the retail replacement market, being able to offer all the colours of the rainbow – and more – will help installers to ‘open more doors’ and gain more customers.”
The Origin Window also offers an optional upgrade of space age technology, Aerogel, for out of this world thermal efficiency, making it capable of achieving an energy rating of A++. Origin has exclusivity on the revolutionary Aerogel, and this ground-breaking material is used for insulation in the likes of spacecraft’s and spacesuits. Aerogel is completely unique in its properties, not affected by age or moisture, and provides major energy savings for the life of a home. When combined with the Origin Window, it can boost the window’s thermal efficiency by up to 67 per cent to achieve a certified U-Value of 0.9.
for coloured doors, we have responded by investing in new enlarged paint spraying facilities to satisfy growing demand in this area. Proof of our ability will be displayed on the stand - look out for our eye-catching door!”
For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk. READER ENQUIRY No: 0416/0042
Visit Bison Frames... You know it makes sense... Our products speak for themselves, but to make sure you don’t miss us, we’ll be having some fun with our stand this year so make sure you come along to see us.
Not only will you be able to pick up information on the Genesis Vertical Slider, our genuine alternative to timber which is widely accepted in conservation areas, but you can see the New Genesis Flush Sash, a stunning solution to recreate 19th century windows. Our New Warmcore Aluminium products will also be on display introducing the exciting concept of warm aluminium. We’ll also have more information on the Genesis Installer Network, which brings together high calibre installer partners to make the most of the opportunities the Genesis range offers and launch our new website. So if you want to make the most of your time at the show and see some fabulous products, pay a visit to stand 302 where Bison will definitely bring a big smile to your face. Tel: 0800 138 3838 READER ENQUIRY No: 0416/0043
April 2016 | www.glassnews.co.uk
0416/0044
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3/4/2016 4:18:30 PM
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FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
Visit GLASS NEWS ON stand 126
INNOVATIVE NEW PRODUCTS
The UK’s Leading Glass & Glazing Newspaper
fitshow.co.uk
SYNSEAL RETURN
AT THIS YEAR’S FIT SHOW TO THE FIT SHOW IN STYLE
Delivering innovative new products is the key to our ongoing success in this market, and that’s exactly what the industry will be getting from VBH at FiT! With great products and top brands on show, our stand really must not be missed. Our exciting new greenteQ Invisifold Slide & Fold system makes its exhibition debut. Visitors will see how Invisifold doors and windows fold to one side to provide true barrier-free living. We dare anyone not to be impressed!
We will also be showing brand new 1-Star and 3-Star cylinders from greenteQ and Yale, as well as other new developments in hardware technology from our market partners Maco, Roto, Siegenia and Yale.
Synseal Group will be returning to Telford on 12th-14th April in style, with the largest stand at FIT Show 2016.
Peter Rowlands, MD of VBH.
Other greenteQ stars will be additions to the Stainless Steel range, including letterboxes and knockers, as well as corrosion resistant solutions for Accoya timber windows. We’ve the broadest hardware range in the industry so when visitors are planning which stands to call on, they should ensure that VBH stand 256 is at the top of the list. READER ENQUIRY No: 0416/0045
Neil comments: “Most companies waste time and effort chasing ‘leads’ which turn out to be ‘duds’. If you’re trying to call, mail or email companies that have gone away, ceased trading or changed ownership it’s simply money down the drain. Accurate and up-todate information is invaluable.” Windowbase is the UK’s only prospect data supplier 100% dedicated to the window market; the only one to have been researching the industry continuously for over 25 years. Its in-house interviewers make thousands of calls a year to validate contact details, products and system information to ensure the data it provide is as accurate and current as it’s possible to be. Windowbase provides names, addresses, phone and fax numbers and e-mail addresses along with details of company size, products and systems used and activities.
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Synseal will be launching several new products at the show, which are sure to be of interest to fabricators and installers alike. These include the much anticipated WarmCore aluminium window system, the Masterdor solid timber Craftsman door range and a sneak preview of the stunning new thermally broken Lantern roof, all of which have been design engineered for today’s demanding consumer. Recently-launched products will also be highlighted such as Celsius Solid Roof, a truly warm and quick fitting roofing solution for new build and retrofit projects which employs timber componentry with no aluminium skeleton and uses 100% recycled Synseal Envirotiles to provide an impressive and modern-looking external decorative finish. Members of the Synseal technical department will be demonstrating the ease and practicality of installing Celsius Solid Roof with a series of hands-on workshops each day.
Meet 14,000 new customers on Windowbase FIT Show stand 381! “Anyone who wants to sell to more fabricators, installers or trade counters should see us first on stand 381, Hall 3,” says Neil Parsonson, Database Manager of Windowbase. “We have over 14,000 verified records covering the window market, and we’re bringing them all to the FIT Show - where you can try our online database for free!”
The company has launched a series of innovative products and group operations have grown significantly since the inaugural FIT Show back in 2013. Synseal’s display on stand 348 in Hall 3 at this year’s event will give visitors a chance to get fully updated and appraise the sheer breadth and quality of Synseal’s product range.
Neil Parsonson, Windowbase.
“The information can easily be tailored to requirements,” explains Neil. “So if you only want to target Synseal installers in the Midlands, or VEKA fabricators in the North, we can provide that information and that’s all you pay for. Our data is great for direct marketing by email, post, fax or phone and you can even add information to our records that no one else can see.”
“Synseal has the broadest product range and we are successful because we deliver well-engineered products.”
A full range of residential doors will also be on display including Masterdor Benchmark (GRP), Craftsman (timber) and Precision (wrapped timber), which provide a “good, better, best” range of desirable door solutions to drive value-adding retail sales. Alongside these will be the highly successful WarmCore “warm aluminium” folding sliding door which delivers low U-values of 1.4 W/m2K using 28mm double glass or 1.0 W/m2K using 44mm triple glass. Synseal’s knowledgeable sales team will also be on hand to provide expert guidance on best product selection including one of the largest selections of PVC-U extrusions offerings available in the UK market with no less than four full systems on offer (Shield, Synergy, Legend and Sheerframe). When coupled with the full range of Evolve fabricated products such as vertical sliding windows, patio doors and PVC-U bi-fold, not forgetting the K2 and Global roofing systems and the ever popular, market leading Celsius glass, Synseal aim to demonstrate that they have something for everyone attending the show. “We look forward to presenting the sheer diversity of Synseal Group window, door and roofing product solutions at the FIT Show with a focus on true innovation and ease of fitting,” comments Group Sales & Marketing Director Andy Jones. “Synseal has the broadest product range and we are successful because we deliver well-engineered products that make real commercial sense to fabricators and installers.” For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com. READER ENQUIRY No: 0416/0047
Windowbase gives companies the data they need to win new customers and grow sales, cost-effectively. Neil adds: “Come and see us on Stand 381 at the FIT Show, and find out for yourself how easy it is to get started and access our data securely online.” For more information on Windowbase visit www.windowbase.info or call 01453 845717. READER ENQUIRY No: 0416/0046
April 2016 | www.glassnews.co.uk
0416/0048
www.glassnews.co.uk | April 2016
27
FIT SHOW 2016 PREVIEW
THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016
The UK’s Leading Glass & Glazing Newspaper
Visit GLASS NEWS ON stand 126
SPITFIRE AIMS HIGH AT THE FIT SHOW Spitfire Doors, a sister company of KAT, will be launching their range of premium European aluminium composite entrance doors on stand 157 at the FIT Show, to include Comet 70, Galaxy 90 and the Inotherm ranges of doorsets.
near limitless range of colours and the benefits of slimmer sightlines.
The Spitfire team believes that aluminium composite doors are the next big thing for the UK entrance door market, as consumers look for enhanced levels of security and reliable product performance. An increasing number of consumers are now looking towards aluminium as their preferred choice for windows and certainly bi-folding doors, with a
The Spitfire range of doorsets have been carefully sourced from select partners in Europe with frame depths of 70mm for the Comet range, 90mm for Galaxy and 105mm for the European market leader Inotherm, whose doors are made using exclusive Schüco profiles. With bank-vault like locking systems and premium hardware, these doors have been designed with the aspirational homeowner in mind and there will be nine different doorsets on display at the FIT Show. David Richards, chairman of Spitfire Doors commented: ‘Aluminium composite entrance doors will be the next big thing for the home improvement market in the UK. Consumers are increasingly turning to aluminium and with u values of 0.7, premium hardware and incredible attention to design and production detail, we believe we have something quite exceptional as we look for more Design Partners in the UK.’ Look out for stand 157 at the FIT Show or for further information visit www.spitfiredoors. co.uk, e-mail sales@spitfiredoors.co.uk or call the sales office on 01625 412570. You can also follow them on Twitter @SpitfireDoors. READER ENQUIRY No: 0416/0049
fitshow.co.uk
SIENA SEALS THE DEAL FOR PRESTIGE AND GLAZERITE It’s too easy in this business for installers and fabricators to fall into a rut and offer pretty much the same old styles and colours as everyone else. However, the rewards are there for anyone taking the trouble to offer something different as the award-winning Glazerite installer Prestige Glazing Services can gladly testify. “A customer came in looking for something different to replace his cream coloured windows,” said Peter Fossey, domestic sales manager at Bedford-based Prestige, “We showed him the VEKA Variations colour range and he fell for the ‘Siena’ foil immediately.” Siena is not a common colour in the UK, despite being very much in demand around Europe and beyond. But that was no problem for Prestige as the dark, smoky grain not only features in the VEKA Variations portfolio but has been available from Glazerite Windows Ltd since the range was launched. Glazerite was also there to support Prestige in closing the sale, as Peter explained: “We had never done anything in this colour before so had nothing to show him but the swatch card but Glazerite came across with some bigger sample material to show the customer.” Glazerite Director Jason Thompson added: “Prestige is a multiple Network VEKA award winner for customer service so we wanted to do
our best to help it to live up to that reputation. We have not only offered the entire Variations range from day one, we also offer it on every one of our PVC-U products including Vertical Sliders, patio, French and. bi-fold doors, to ensure all our installers can make the very most of the growing demand for foils and colours. “The Siena job for Prestige is an ideal example of what can be achieved by offering a broad choice or products and we are happy that we were able to support Prestige in this way.” Glazerite is VEKA UK Group’s largest trade fabricator in the UK and is a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. READER ENQUIRY No: 0416/0050
0416/0051
Perfect on every device. Experience the all new Bohle Online Shop.
Stand 123
Experience the all new Online Shop
Simple to use and easy to navigate wherever your business takes you!
Bohle Ltd. · Freephone 0800 616151 · sales@bohle.ltd.uk 28
April 2016 | www.glassnews.co.uk
VBH-THE EXPERT BRAND FOR WINDOW AND DOOR HARDWARE The VBH Multi-Service Package. More Products. More Service. More at www.vbhgb.com
greenteQ Q-Star Profile Cylinder
Visit us on Stand 256
The Exciting New TS007 1 Star Profile Cylinder • • • • •
TS007:2014 approved with 1 star classification Protects against bumping, picking and drilling Protected on both ends to minimise your stock-holding Attractive key fob for a quality feel and appearance 10 year greenteQ guarantee 0416/0052
VBH (GB) Ltd • VBH House-Bailey Drive-Gillingham Business Park-Gillingham-Kent-ME8 0WG • Tel 01634 263263 sales@vbhgb.com • www.vbhgb.com • twitter.com/vbhgb • Buy online @ shop.vbhgb.com
www.glassnews.co.uk | April 2016
29
GLASS NEWS INTERVIEW: MADE FOR TRADE
The UK’s Leading Glass & Glazing Newspaper
A game changing aluminium roof lantern from Made For Trade is launched at The FIT Show There’s been plenty of teasing about ‘game changing’ and the promise of an exciting new product launch from Made For Trade for The FIT Show, so Chris Champion, Glass News’ Editor, met with Made For Trade’s Richard and Bradley Gaunt, to find out what it’s all about.
The conservatory market is still buoyant and modern materials, glass and heating systems have changed the dynamics. However, there is a growing market for an additional room that provides large glass space, glazed bi-folding doors but a solid roof. That solid roof may carry windows of some description but a lantern changes the look dramatically and provides a bright and airy space with the Orangery look.
Is it a case of lanterns not being available? I’ve seen most lanterns on traditional oak orangeries and not so many in PVCu or aluminium…
Lots of teasing about ‘innovative design’ and ‘one tool construction’ that makes it ‘fitter friendly’. Just what is this product, Richard? You left out one of the most important items being ‘priced to sell’. Mind you, I think that will be expected as we are constantly being asked how we produce products at the price we do!
That’s very true. But I think the whole essence of ‘lean manufacturing’ that Bradley has brought to Made
30
For Trade is now well known in the industry. Is this another Bradley brainchild, based on his engineering background?
We saw a gap in the market for a roof lantern that combines ease of installation, thermal properties and, of course, it had to be aesthetically pleasing to the eye. This gap in the market has been driven by a change in the current extension and conservatory market.
It was certainly my idea but my brother, Ashley, has been very involved in the development. The product is named and is an aluminium roof lantern.
Are we talking about rooms that useable all year round…extensions rather than conservatories?
Lanterns are available in a variety of materials but they are usually complicated constructions that are hard to fit and glaze. Often they will require a two or three man team to fit and glaze them. I envisaged a lantern that was a really well prepared kit with every piece designed for its purpose and not a case of using suitable existing fixings to make it work. We set about designing a complete system that could be ordered to size with the kit being delivered with every part clearly marked and colour coded and with an Installation Guide that anyone could follow. The simplicity of fitting needed to be backed up with the need for just one tool to do the job. This would make it simple and quick to construct on site and keep costs to the minimum.
April 2016 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
GLASS NEWS INTERVIEW: MADE FOR TRADE
on site which allows flexibility in delivery. No cranes necessary to lift a large ready assembled lantern into an inaccessible site!
And what about time to assemble? You mentioned Ashley being involved. Is he also an engineer? Ashley works in Italy on chassis and suspension design for cars such as Alfa Romeo, Maserati and Paris/Dakar rally offroad vehicles so, yes, he’s a top flight engineer but with an eye for innovative design. He and I have worked together over 15 months and as I would come developing up with a design, he would model it and test it and suggest improvements as we went. Quality, style and ease of fit were the main criteria of the brief. Apart from the interface between the eaves beam and the existing flat roof, there is no need to use silicone sealant anywhere and the whole roof can be assembled with a single hex key.
Are there issues with thermal efficiency? A ground up approach to the design of the has meant that we have been able to produce a fully thermally isolated roof lantern. The thermal properties are enhanced by using cleverly designed injection moulded
www.glassnews.co.uk | April 2016
I can assemble and glaze a 4m x 3m lantern in 30 minutes. It’s important to remember that this ground up design means that we have our own extrusions die-cast parts and there are no visible fixings. All the new seals have been compression tested and we have acquired a brand new 11,000 sq ft facility for manufacture. There are also patents pending.
seals as well as the highly respected Qlon gaskets.
And is testing in hand? This slimline and thermally broken roof lantern could be the most thermally efficient on the market and, hopefully, this will be borne out by the structural and thermal tests.
Installation is always a key question and I know Made For Trade has always prided itself on its Installation Guides. Will this be the same? A comprehensive installation guide is in preparation and every order will receive one alongside the fixings, components and the roof itself. We want the presentation of the to be not unlike unwrapping a new Apple product – and with a great installation guide with colour coded components. Incidentally, we shall also have a fully animated video available at FIT to show how is assembled. the
is a game changer for roof lanterns.
Every roof lantern will be different, so how is the ordering handled? We’d like to encourage customers to come and see us on Stand 260 at The FIT Show. Details of how to order and very competitive pricing will be available. You are right about everyone being different and it is a bespoke design for every order and each part will be cut to the customer’s specification.
So it’s a bespoke flatpack lantern roof? is just that….and more. Quick and easy to install with a 5mm hex key that we will supply! Importantly, it can be assembled
READER ENQUIRY No: 0416/0053
31
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
KENRICK MARKS SPLIT SPINDLE MILESTONE
Trojan extends Elite 316 Grade Stainless Steel Range
Kenrick has marked a successful first year since the launch of its Excalibur split spindle door lock. Demand for this versatile product has exceeded anticipated levels and the Excalibur split spindle door lock now accounts for 20% of Kenrick’s door lock sales. Steve Williams, Sales and Marketing Director at Kenrick, said: “We are delighted with how well our split spindle door lock has performed in the first 12 months since its launch. We developed this product in response to customer demand for a product that delivers guaranteed speed, simplicity and versatility to the fabricator, without compromising on performance. Several top hardware distributors and fabricators have added the lock to their range of products and are reaping the benefits of being able to quickly and cost effectively fabricate either a lever/lever or a lever/pad system from just one lock.” The high specification door lock is a practical alternative to traditional twin spindle locks which require a longer back plate for all types of operation. It incorporates a standard 92mm centre, which accommodates both long and short back plate handles and either a solid spindle to create a lever/lever lock or a split spindle to create a lever/pad lock. This solution is a versatile alternative to traditional twin spindle locks which need to use a longer back plate regardless of the operation of the lock. Like the rest of the Excalibur range, the Excalibur split spindle door lock has been developed to provide exceptional levels of security for the homeowner. Benefitting from three hooks,
two steel anti-lift bolts and three rollers, it is designed to provide trouble-free performance. For convenience, the Excalibur split spindle door lock is easily extendable. It utilises a gearbox which is sprung to overcome the need for costly sprung handle sets. A wide choice of components, including a one piece keep, individual hook roller and centre hook latch and roller keeps, is also available. An added advantage of the door lock for installers is its flexibility after installation; the operation of the door set can easily be altered by simply changing the handles and spindles without having to change the lock or re-route the door sash. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 01663 749354 - www.kenricks.co.uk READER ENQUIRY No: 0416/0054
Solidor customers first to offer
Ultion’s free £1,000 guarantee
Solidor is the first to offer Ultion’s free £1,000 guarantee. Launched by Brisant Secure, the maker of Ultion, the high security cylinder door lock, the 10 year
guarantee is now available to homeowners buying a Solidor composite door. Every Ultion key will have an attached key fob that explains the guarantee to the homeowner. If a homeowner is burgled as a result of their Ultion cylinder lock being snapped, they will get £1,000 compensation. All homeowners have to do is register their Ultion by completing a form on www.ultion-lock.co.uk. The guarantee is completely free. Solidor CEO Gareth Mobley says: “We standardised on Ultion in January this year because Solidor is the most secure composite door and we know Ultion is the most secure cylinder there is. This powerful guarantee backs up Ultion’s claim and helps installers sell more doors. “With its laminated-hardwood timber core and Ultion, Solidor is the most secure composite door you can buy.” Solidor will be at the FIT Show in April, stand 110. To find out more about Solidor visit www.solidor.co.uk, follow @SolidorLtd, or call 01782 950 941.
Solidor customers first to offer Ultion’s free £1,000 guarantee.
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READER ENQUIRY No: 0416/0055
Trojan has just added new contemporary Bow Pull handles to its Elite Stainless Steel product range. Tony Chadwick, Trojan’s Group Managing Director said, “The new Bow Pull handles are a welcome addition to our popular stainless steel range and have an upmarket contemporary look which suites in perfectly with other products for a coordinated door hardware approach.” The Elite Stainless Steel Range is Trojan’s premium 316 Grade stainless steel offering. The new Bow Pull handles join the T Bar Pull handles, Central Door Knob and Escutcheons. Other suited stainless steel products include Door handles, Letterplates, Door Knockers, Numerals and Letters and, like all Trojan’s stainless steel products, come with a 25-year anti-corrosion guarantee making them genuinely ‘fit and forget’. The new Bow Pull handles come in a brushed stainless steel finish and suite perfectly with not only the brushed stainless steel options in the Elite range but also in the Premium range too. The contemporary Bow Pull handles are available in two size options, 625mm and 1200mm. Tony Chadwick concludes, “Our stainless steel range is proving its worth to more and more fabricators and installers. By extending our Elite range with the new Bow Pull
handles we are rolling out the anti-corrosion benefits of stainless steel to more products and opening up new opportunities for our customers to differentiate their offering.” Tel: 01922 713 933 READER ENQUIRY No: 0416/0056
EMPLAS LOCKS IN AVOCET FOR ATK DEAL Leading window, door and conservatory supplier, Emplas has agreed to exclusively fit Avocet ATK locks on all of its composite doors. Northamptonshire-based Emplas opted to make the switch in order to ensure its customer base was being supplied with the best possible snap-secure lock. Glyn Roberts, head of purchasing for Emplas, said: “We have a well-earned reputation for excellence, both in terms of product innovation and customer service, and as soon as we saw ATK in action we knew that if we didn’t add it to our offering we wouldn’t be living up to it. It is undoubtedly the best snap-secure lock for composite doors on the market.” Developed to assist companies seeking to adjust to the implementation of Document Q of the Building Regulations, ATK provides the ultimate protection in the fight against lock-snapping. It is currently the only Eurocylinder for composite doors that carries the Master Locksmith Association’s highest rating – SS312 Sold Secure Diamond accreditation –, a British Kitemark TS007 3-star rating and Secured by Design accreditations. ATK also features a thumbturn element that incorporates Avocet’s new click secure system, which makes use of a positive click turn action that means it can’t be bypassed with the wire tools that make a great deal of other thumbturns a major security risk.
Locking in Avocet – Emplas’ Glyn Roberts (left) with Avocet’s Chris Evans (right).
Additionally, its use of a standard key allows all leading locksmiths to produce them quickly and easily, and without recourse to end-user registration. Chris Evans, Avocet’s national account manager, added: “ATK was gaining real momentum during the back end of 2015, and to kick-off the new year with such a significant contract win suggest 2016 will see the product go from strength to strength.” For further information on Emplas visit www.emplas.co.uk or call 01933 674880. For additional information on ATK and Avocet visit www.avocet-hardware.co.uk or call or call 01484 711 700. READER ENQUIRY No: 0416/0057
April 2016 | www.glassnews.co.uk
0416/0058
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
COMPANY LOGO
5 Star Warranty
5 Star Warranty
d fabricato “Liniar approve Door ufactured by a • 10 Years Warranty on Fullex door locks, Trojan flag s. have been man nded warrantie ows and doors following exte hinges and Kenrick door cylinders. Your new wind e eligible for the you are therefor
• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials! • 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
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Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
INSTALLATION COMPLETION On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).
✔ Liniar Modlock Patio Doors from £255 + vat
✔ 5 Day Lead Time on all Standard Products
✔ Composite Doors from £295 + vat
✔ State-of-the-art factory
✔ Liniar Bi-Fold Doors from £850 + vat
✔ Continuous investment, giving our customers the very best product and service
✔ Flush Sash Windows A+ Rated
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 0047 - MAR16 - PEARL FULL PAGE AD_V2.indd www.glassnews.co.uk | April 2016
1
08/03/2016 19:20
33
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
ENDURANCE DOORS CHOOSES MILA’S
PROSECURE HINGE FOR COMPOSITE DOORS Endurance Doors has become the first composite door manufacturer in the UK to start using Mila’s fastest to fit ProSecure door hinge. Mila has produced a new version of the hugely popular hinge specifically for composite doors and Endurance Doors has leapt ahead of the competition by becoming the first in the UK to start offering it to customers as its standard flag hinge option.
VBH Stocks Siegenia
Titan AF Tilt & Turn
Hardware specialist VBH now stocks Titan AF, the latest tilt and turn system from Siegenia. Titan AF is available in both surface fit and ‘Axxent 24+’ concealed hinge options, and has versions to suit PVCu, timber and aluminium windows with sash weights of up to 150Kg. Titan AF has been designed with the manufacturer, installer and end user in mind. The hardware clamps into the Eurogroove prior to screw fixing and VBH advises that the ‘click-on’ coupling feature makes the hardware extremely easy to fit. The security level can be easily upgraded from ‘basic’ to RC-1, RC-2 or PAS24 level by changing just a few components.
“The Axxent 24+ hinges are a brand new development. Their load bearing capabilities and compact size, along with the fact that no jigs are required to fit them are sure to gain a lot of admirers amongst fabricators, installers and specifiers.”
Endurance Doors is the fastest growing solid and secure composite door company in the UK and attributes much of that success to its strong product proposition and the fact that it chooses to partner with quality, trusted names in the industry like Mila. Mila’s Managing Director Richard Gyde added: “The ProSecure hinge is an ongoing success story. It has already won significant market share in PVC-U doors and now, with the launch of this new composite door version, it looks set to do the same in that sector as well. “It’s a product which perfectly demonstrates many of Mila’s strengths – it’s cleverly designed and engineered with tangible benefits for both the fabricator and the installer and it is backed by the best service and supply chain in the industry.” Tel: 01327 312400 - www.mila.co.uk
Fitting of Axxent 24+ is further speeded up by the fact that no jigs are required. The hinges simply locate into the frame corners. VBH Marketing Manager Gary Gleeson says ‘Titan AF has been tried and tested in continental Europe before Siegenia developed the tilt before turn, or TBT, version used here in the UK. The Axxent 24+ hinges are a brand new development. Their load bearing capabilities and compact size, along with the fact that no jigs are required to fit them are sure to gain a lot of admirers amongst fabricators, installers and specifiers.
Each AF window includes a Sash Lift Roller to ensure the sash locates into the frame smoothly and correctly. This, coupled with the KoPiBo cams, reduces wear and tear and ensures that the user enjoys easy operation even after many years.
We’ve built our business on supplying our customers with the best solutions for their needs and this is clearly demonstrated by the top quality TBT options that we can offer.’
34
Managing Director Stephen Nadin said: “Once we’re in full production, we expect to be able to reduce the average hinge fitting time on each door by almost 50%, and when
“It’s not just about speed of fitting though – the ProSecure hinge has lots of other benefits which we’re keen to pass on to our customers. For instance, it’s available in a range of colours to suit changing consumer tastes and it’s easy to adjust onsite – from the front and not just from the side.”
strength. Sashes weighing up to 150Kg can be accommodated without the need for extra support. This ability to carry heavier sashes with minimal hardware is becoming more desirable with the emergence of triple glazing and as designers favour larger, therefore heavier, windows to bring added light into buildings.
The system features KoPiBo roller cams that act as a standard roller cam or a mushroom cam depending on the striker plate used. It is height adjustable to automatically compensate for clearance tolerances and expansion and contraction in the window frame caused by dramatic temperature fluctuations. As KoPiBo cams have a roller action the closing action of Titan AF windows is very smooth regardless of how many locking points there are.
The concealed hinge solution features Axxent 24+ hinge components. Axxent 24+’s low stack height helps overcome air gap clearance issues but does not adversely affect the hinge’s
Mila’s ProSecure hinge made waves when it was launched last year because it is a one piece unit which can be fitted straight from the box in less than a minute. In test installations before launch, Endurance Doors’ fabrication team were immediately able to reduce the average time taken to fit three flag hinges onto a door from six and a half to less than five minutes and is now on target to get that time down even further to less than four minutes.
you’re making as many doors as we are, that’s a hugely significant saving.
More information on Siegenia Titan AF and the rest of the VBH range can be obtained by calling 01634 263300. READER ENQUIRY No: 0416/0059
READER ENQUIRY No: 0416/0060
Visit GLASS NEWS ON stand 126...
and see what all the
WIN!!
is about? See pages 6 for more details! April 2016 | www.glassnews.co.uk
0416/0061
PAS24:2012
Unwrap a market-leading door offer
Call 01772 698222
www.glassnews.co.uk | April 2016
email sales@sliders-uk.com
www.sliders-uk.com
35
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
Bohle cuts door
Infographic helps Ultion
installation time by half
installers sell
Bohle has launched its new swing-door Self-closing Corner Fitting, which in eliminating the recess required to house traditional floor springs, trims installation time by half.
Brisant Secure’s new infographic combines facts from its recently released Domestic Door Security Report (http://www.ultionlock.co.uk/in-the-news) with information about cylinder lock standards to create a useful sales tool for installers. The 2016 Domestic Door Report is the most comprehensive research on security the industry has seen. It combines recent national polls of homeowners and independent locksmiths with the latest national Crime Survey figures from the Office for National Statistics. Brisant CEO Steve Stewart says: “The infographic has really useful crime facts. Learning that by itself a 1 star lock protects you from only 1 in 10 forced lock break-ins is pretty compelling, particularly when you can choose Ultion which resists all known breakin methods.” Ultion is a high security cylinder door lock that has achieved Sold Secure Diamond (SSD), a real-life security test most cylinders can’t pass. SSD tests have no rules. MLA locksmiths try to break the cylinder in any way they know using a vast choice of tools, taking as long as they want.
The highly innovative solution replaces the conventional floor springs used in traditional internal swing-door self-closing systems with a cutting-edge hydraulic system. Infographic helps Ultion installers sell.
“The infographic will be distributed as a flyer with new doors,” adds Steve. “It explains why installers need to sell security, and is a useful tool for them to sell their next door with. It explains that Ultion provides the security homeowners want. Why Ultion? Because the only tool that opens Ultion is its key.” To find out more about Ultion visit www. ultion-lock.co.uk or follow @UltionLock.
The new colours have been developed in response to demand for finishes which enhance the look of traditional doors and, to illustrate this, Mila is showing the Pewter finish on a cottage style composite door – albeit one finished with a pink twist. Always quick to offer new hardware innovations to its customers, Synseal is set to be one of the first companies to start buying handles in the Heritage Black and Pewter, and will also have samples on its stand at the show (Stand 348). ProStyle is one of Mila’s most popular ranges because it allows customers to offer a wide choice of handle options with only minimal stockholding. This is because there are two standard sizes of handle backplates and three different interchangeable lever designs swept, oval and round. The range has been the subject of significant investment in recent months as Mila has increased its own stockholding to ensure there is no interruption of supply during the
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This delivers a significant on-site time saving compared to traditional installation techniques, including time lost for cement to cure.
There are two Ultion stands at the FIT Show; AT14 and AT51. Find out what selling Ultion security can do for your business.
period of Chinese New Year when its suppliers in the Far East shut down production for up to a month. Currently, Mila is holding more than 20 weeks’ worth of stock so that it can maintain the impressive 99.1% OTIF (On Time in Full) product availability score for ProStyle handles, which it has achieved over the past 12 months. The ProStyle range also includes letterboxes and door knockers which are also now available in the new Heritage Black and Pewter finishes, alongside the existing ProStyle colours - polished chrome, polished gold, smokey chrome, satin silver, black and white. Tel: 01327 312400 - www.mila.co.uk READER ENQUIRY No: 0416/0063
????, said: “In traditional installations a huge amount of time can be lost in channelling out recesses to accommodate floor spring housing and then waiting for cement to cure. “Our new Self-closing Corner Fitting cuts installation time by half, to around just 45 minutes from start to finish. On multiple installations, the time saving can be staggering, cutting time on site and delivering more margin on each and every job.” Suitable for use in buildings with a mid-range footfall and underfloor heating, the system is fully tested to 500,000 opening and closing cycles in line with EN 1154.
READER ENQUIRY No: 0416/0062
TWO NEW COLOURS FOR MILA’S PROSTYLE HANDLES Mila is adding two new colour options to its popular ProStyle range of door handles just in time for FIT. Heritage Black and Pewter will both be on display on Mila’s stand at the show (Stand 210).
A new addition to Bohle’s Patch Swinging Door System, the new Self-closing Corner Fitting doesn’t need to be recessed and can be fitted in as little as 45-minutes, using just four screws to achieve a fixing to the floor, as part of a simple two-stage process.
Also featuring simple and easy zero positioning of cover plates, the double action ‘push/pull’ system opens to 90° and features fully adjustable closing speeds.
For more visit the Bohle website www.bohlegroup.com email info@bohle.ltd.uk or call the customer services team free on 0800 616151 for more information. READER ENQUIRY No: 0416/0064
Ultion launches free 10 year £1,000 guarantee against snapping Brisant Secure is offering homeowners a free 10 year £1,000 guarantee against burglary as a result of snapping with Ultion locks. Ultion is the high security cylinder door lock that keeps the burglars out. Homeowners register their newly installed Ultion lock online at www.ultion-lock.co.uk. Then if their home is burgled as a result of Ultion being snapped in the following 10 years, they claim their £1,000. Brisant CEO Steve Stewart says: “We’re putting our money where our mouth is. We know Ultion provides homes with real security and it’s designed to withstand all known attacks, including snapping. Most anti-snap locks snap quite quickly. Ultion doesn’t, so the guarantee makes this more obvious, and helps installers sell more doors.” Ultion has achieved Sold Secure Diamond (SSD), a real-life security test most cylinders
Ultion launches free 10 year £1,000 guarantee against snapping.
can’t pass. MLA locksmiths try to break the cylinder in any way they know, using a vast choice of tools. And they can spend as long as they like doing it. “We don’t expect to have to pay out,” adds Steve. “But there’s a counter on our website, so you’ll know if we do!” To find out more about Ultion and its guarantee visit www.ultion-lock.co.uk or follow @UltionLock. There are two Ultion stands at the FIT Show; AT14 and AT51. Find out what selling Ultion security can do for your business. READER ENQUIRY No: 0416/0065
April 2016 | www.glassnews.co.uk
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
A view from the pulpit For those who enjoy travelling the pulpit in the Norwegian Fjords is one of the most recognisable sites in the area. Right in the middle of the fjords, one of Norway’s most recognisable companies, Spilka, has its headquarters from where since the 1980’s they have exported reversible hinges to the UK. But, in part because of their geographical location, Spilka sees a different view of the ‘fenestration’ world than much of the UK window and door industry. While those in the UK have sought supply from the Far East and Baltic states over the past decade, Spilka has developed those same territories as sales regions with extensive customer bases. It is an entirely opposite supply chain experience to that which many of us here in the UK are familiar with. Their UK National Sales Manager Frank Fay explains further. “As someone based in the UK I have seen the industry here develop a complete network of suppliers in the Far East and the Baltic and Northern European states”. “At the same time I have watched our company develop the same regions as sales territories and I have seen the appetite for our reversible hinges grow at a rapid rate”.
“There are huge development plans in many of these countries for apartment blocks, hotels, and standard housing with a desire and a requirement to use the benefits of a reversible window to meet the climatic challenges of the area as well as the end user benefits of that type of window. Understanding climatic challenges is something we do. Rain, snow, wind and sun, our hinge solutions are produced with this in mind and developed to embrace the force of nature.” “It is an incredible story and one which has seen our business flourish significantly. Even now we are opening up brand new territories which are largely untapped by the window industry including in the far east and the middle east”.
Come and see us at the FIT Show! STAND NO. 225
“Reversible windows has an increasing popularity globally as the benefits for the end user is discovered, experienced and appreciated. We continue to develop our product range and our newest addition of system solution is the Spilka Opus hinge solution which is secure, hidden from the outside and continues the great functionality of an outward opening window. Come and see us at the FIT show where this hinge will be featured together with a range of features and benefits.
Scandinavian design
Spilka are on stand 225 at the FIT Show. For more about Spilka visit www.spilka.com
READER ENQUIRY No: 0416/0066
FOTO: 62nord, Johan Holmquist
Frank Fay concludes by “It is an exciting time ahead here in the UK and on a world-wide scale”.
Spilka of Norway is the originator of the hinge solution for production of fully reversible windows. After launching the innovation in 1959 this type of outward opening windows soon became a Scandinavian “window-standard”. Today Spilka have sold over 40 million hinges to customers in more than 25 countries on four continents – with the UK as a key market since the early 1970s. Using Spilka hardware system solutions, you can manufacture energy efficient windows of the highest quality. Needless to say; our Scandinavian design will ensure a window with excellent wind and rain resistance, and remain easy to operate through its entire lifecycle. WWW.SPILKA.COM
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www.glassnews.co.uk | April 2016
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Mark Sims Sales Director for Fencing, Decking & Piling, HL Plastics 2016 will be Mark Sims’ 25th year working for HL Plastics, specialising in all things non-windows. Here he talks about the products he sells as well as football, hill walking, winning the lottery and how he came up with the Liniar brand name.
It’s all about you Where were you born, and which part of the country do you currently live? I’m a Derby lad, born and bred. I’ve lived in Bristol and Cardiff over the years, but always felt that Derby was home.
I’d be more inclined to be inspired by the likes of Oliver Cromwell and Queen Elizabeth I – both very strong characters who shaped the course of British history. Something that would inspire me personally would be to simply sit on the top of a mountain on a sunny day, with no phone, just enjoying the peace and the view.
A temptation you cannot resist:
Your favourite sports or interests:
A good, honest pint of real ale.
I’m a big Derby County FC supporter. I’ve had a season ticket for years and followed them home and away since the Cloughie era in the 1960s, so I can remember when we were the best team in the country – twice!
your career
I also love cricket. My son plays every weekend, as well as football and refereeing, so that keeps me busy as it’s great to watch him action. I play tennis and squash, go running and have a passion for hill walking. Music is a love of mine too and I like listening to anything from Earth, Wind & Fire and Anita Baker to Led Zeppelin and Deep Purple.
Someone or something which inspires you: I think most people would say someone fairly obvious, like Richard Branson, but I’ve got Virgin Media at home and I’m not impressed!
When and how you joined the industry: I started working at Nenplas in 1983 before joining HL Plastics in 1991 and I’ll be celebrating my 25th anniversary here this summer. Although I’ve worked in plastic extrusion for so long, my expertise lies in the other products we manufacture here, not in the window side of things. PVCu replaced timber as the preferred material of choice for windows back in the 1980s, with doors, roofline and conservatories following suit. It’s only natural that the same is happening in regards to decking, fencing and piling. There’s also quite a lot of crossover between the window industry and these products.
The job you do in 25 words! As Sales Director of fencing, decking and piling, I look after our existing customers, through site visits etc, while exploring avenues to find new ones.
What do you think is the most important thing when dealing with customers? Always respond to phone calls and emails promptly and to do what you say you will do. Also, it’s vital to demonstrate enthusiasm and belief in your company and its products.
Your great achievement: Working for 25 years at HL Plastics and making a small contribution to the success the company has achieved – and I also came up with the Liniar brand name! On a personal level, my greatest achievement has been to bring up two boys and make sure the mortgage gets paid. I’m also very proud to have completed the Wainwrights Summits over a 10 year period, which consists of walking to the top of 214 hills in the Lake District. Oh, and I ran the London Marathon in 1992!
The talent you would like to enhance: To be able to pick the winning lottery numbers! But on a more serious note, I would like to learn how to whittle wood once I retire.
and your future What would you do if you weren’t in the industry? After a career of sitting in an office or a car, I quite like the idea of working outdoors, so being a park ranger appeals to me.
What is your biggest ambition in life? To stay healthy so that I can keep working, walking and running for as long as possible. This year I’m aiming to reach the top of every hill in Derbyshire, of which there are 141, and I’ve only got 45 left to do.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 38
April 2016 | www.glassnews.co.uk
0416/0068
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DUTEMANN HAUS SP_FENESTRABUILD.indd www.glassnews.co.uk | April 2016
1
19/02/2016 14:14
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DOORS
The UK’s Leading Glass & Glazing Newspaper
ENDURANCE LAUNCHES ONLINE DOOR DESIGNER Bristol’s fastest Not content to follow in the footsteps of other off-the-shelf online door designers, Endurance® Doors have just launched their new bespoke online Door Designer, for solid and secure composite doors, thanks to the considerable expertise of Business Micros. This new online Door Designer has been several months in development and has been designed to be fully responsive across all devices and offer the facility to upload images, so each door can be accurately placed on a consumer’s house. Fundamentally, this also eliminates the need for any separate and resource hungry apps, as everything is run in the browser window. Visitors to the site are taken on a seamless journey through 54 different door styles, 16 door slab colours, 10 frame colour options and a wide range of hardware and glass specifications, before settling on their end design. This all happens in a screen environment that shows each Endurance® Door off to the largest size and in considerable detail.
Once the process has been concluded, the chosen bespoke door can then be saved, printed or e-mailed and in the next few months there will also be the facility for the consumer to pass this directly to their local Preferred Installer. The branded interface can also be adopted by other Endurance Doors customers for the benefit of fitting companies eager to take consumers on a journey from enquiry to installation. The facility to upload images of a consumer’s home is fundamentally important and with over 50% of web activity now from mobile devices the company is expecting considerable website traffic. It’s also part of their 2016 marketing programme which will see the launch of further consuming facing materials in the first half of the year. Stephen Nadin, managing director of Endurance Doors commented: ‘The investment in the new Door Designer has been considerable, yet I believe it is one of the most important marketing tools for our growing network of partners. With large and detailed images of each door and other key features, we believe that we can give people the best online composite door experience regardless of device.’ To see the Door Designer for yourself, log on to www.endurancedoors.co.uk. For further information on the Endurance Solid and Secure composite door range for complete door sets or for slab only manufacturing, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 659259. You can also follow them on Twitter @EnduranceDoors. READER ENQUIRY No: 0416/0069
Stylish new video puts XtremeDoor in the spotlight Specialist composite door fabricator, Vista, have launched the first video in an ambitious new marketing strategy for the year ahead. The stylish 25-second clip showcases the company’s best-in-class composite door, XtremeDoor – delivering a punchy breakdown of its security and weatherproofing features, while roving over its authentic woodgrain finish and polished stainless steel hardware. This first video will be followed by eleven others in the months to come, as part of a year-long campaign to increase brand awareness, and help the fabricator’s installer clients promote XtremeDoor to end-users. Vista MD Keith Sadler commented: “According to Cisco, the American multinational technology company, video will account for 69% of all web consumer traffic by 2017, moving up to 80% in 2018. We live in a fast-moving digital age, and promoting video through social media allows you to quickly create a buzz around a brand
or product. We’ve got some stunning footage of XtremeDoor, and we’re encouraging our customers to upload the videos to their websites and have them playing in their showrooms. This will help installers build trust with their audience and communicate the features and benefits of XtremeDoor much more effectively. The first video looks fantastic and we’re looking forward to rolling the rest out over the coming months.” With a bespoke Yale 5-point lock, tripledsealed outer frame and stainless steel hardware backed by a 25-year guarantee, XtremeDoor is renowned industry-wide for its robustness and reliability. The door has withstood rigorous weather testing by Winkhaus laboratories, brutal security testing by Greater Manchester Police and has been proven to be 19% more thermally efficient than the solid timber core composite door and 17% more thermally efficient than the traditional timber panelled door. An incredibly wide selection of styles and colours makes XtremeDoor suitable for traditional and modern properties. Watch the video here https://www.youtube. com/watch?v=XtVM6FGmvzs For more information call 01516081423 or visit www.vistapanels.co.uk. READER ENQUIRY No: 0416/0070
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growing fabricator launches two luxury patio doors
Bristol’s fastest growing trade fabricator, The Window Outlet, have kicked off their second year in business with the launch of two luxury aluminium patio doors. Both made with Reynaers profile, the Concept Patio® 130 (CP130) and the Concept Patio® 155 (CP155) are available from The Window Outlet on quick lead times and powder coated in any RAL colour. Managing director Ben Warren discusses the launch: “We already offer an extensive range of aluminium and PVC-u products, and the CP130 and CP155 are strong additions to our portfolio. There is a growing demand for high-end aluminium products in the domestic sector, and the new Reynaers doors will help our trade customers when they’re trying to win more ambitious projects. We’ve already had a number of enquiries and are now looking to roll the doors out to the trade on a much larger scale.” Out of the two doors, the CP155 is the premium option. It’s an insulating slide and lift-slide system designed to create maximal glass areas and suit the requirements for low energy buildings. The door can accommodate vent weights up to 400kg, allows for large dimensions and has various opening possibilities, giving real design freedom. A minimalistic middle section makes the CP155 the perfect sliding system for contemporary architecture, while a low threshold improves the building accessibility.
The CP130 meanwhile is a highly insulated slide and lift-slide system that can accommodate a vent weight up to 300kg and allows the construction of large and stable sliding windows and doors. A special corner solution makes it possible to open up spaces without any fixed corner element, creating a perfect and clear continuity between the indoor and outdoor spaces. “If installers would like a quote, we guarantee to get back to them within 24 hours, as long as they complete one of our trade order forms,” Ben added. Established in September 2014 by experienced industry professionals Ben Warren and Clive Uppington, The Window Outlet are now firmly established as one of the South West’s most prominent trade fabricators. The company turned over £1m in their first year of trading and are well on course to beat that record in 2015-16. For more information visit www.the-windowoutlet.co.uk or call 0117 405 8488. READER ENQUIRY No: 0416/0071
Coleshill Windows chooses Entrance®
bespoke composite doors Coleshill Windows & Doors Ltd, West Midlands, has recently added Entrance® Composite Door Solutions to its offer, providing customers with a totally tailored bespoke, composite door to match its Selecta Advance 70 profile PVC-U windows. General Manager Steve Hodgkins says: “We have a reputation for an efficient fast turnaround service, and with Entrance we can supply exactly what the customer wants – slab, hardware, design and glass, all in one package, which saves precious time.” Steve is also impressed by the quality of the product. “Entrance offers a better looking system, better glass and more bespoke items which can be added to the door – for
Coleshill Windows chooses Entrance® bespoke composite doors.
example, better quality handles. It takes away the hassle and cost of keeping everything we need to make composite doors in stock. And the service is fantastic - we have formed an excellent relationship with them. I usually order by phone, but the online service is good too, and very easy to use.” To find out more about Entrance, the totally tailored composite door solution, visit www.entranceway.co.uk, email enquiries@ entrancecds.com or call 02838 323 693. READER ENQUIRY No: 0416/0072
April 2016 | www.glassnews.co.uk
DOORS
The UK’s Leading Glass & Glazing Newspaper
NEW INTERACTIVE WEBSITE FROM 3D CoolSkin® pioneer for the composite and panel door markets, 3D Laminates, has just launched a new interactive and fully responsive website at www.3d-laminates. com, which also includes details of their new VEKA substrate and the full VEKAPLAN sheet product range. This new website includes several product videos, a number of downloads for the trade and consumer, along with a clever swatch selector, that allows users to click on product thumbnails of the CoolSkin® product range and see it accurately blown up on screen for the most exacting of detail. This includes 16 different woodgrains and 8 different colours and there are plans to expand this range as minimum ordering quantities come down. The CoolSkin® product dominates the composite and panel door market in the UK and in Europe, thanks to the unique nature of the Hornschuch Cool Color foils which are exclusive to 3D Laminates. At the latter end of 2015, the decision was made to switch to VEKA for a better performing substrate which has undergone accelerated weather testing with excellent results with companies such as Endurance® Doors and Solidor big advocates of the product. Mark Lofthouse, managing director of 3D Laminates commented: ‘The new responsive
website shows off our CoolSkin® range in incredible detail and highlights our strong relationship with VEKA and their impressive VEKAPLAN range.” “With the UK market for new woodgrains and rich colours looking at strong growth, this website will be an important resource for those involved in the composite and panel door markets.’ For further information on CoolSkin and 3D Laminates call 0113 273 6281, e-mail info@3d-laminates.com or visit their new responsive website at www.3d-laminates.com. READER ENQUIRY No: 0416/0073
Solidor + Ultion as standard
= the most secure composite door Based on independent tests and an upgrade to the Ultion cylinder lock as standard, Solidor confirms its claim to be the most secure composite door on the market. An independent test house put Solidor and two market leaders through the new, more demanding PAS24 cut test. Solidor passed, but two doors representing 7 out of 10 composite doors on the market failed the test in under 90 seconds. Based on this, Solidor claimed it was ‘almost certainly’ the most secure door on the market. In January, Solidor announced it was now selling Ultion, the most secure cylinder lock, as standard and has improved its claim to be ‘The most secure composite door’.
Solidor passes the new PAS24 cut test, so it’s compliant with Approved Document Q and can legally be installed on new builds. Composite doors will pass the new PAS24 cut test if a 50mm square hole cannot be cut through the door using two chisels and a Stanley Knife in three minutes. If a hole can be cut through the door in that time, the door fails. The size of the hole is big enough for a hand to reach in and open the door from the inside using the key or thumb turn. Solidor CEO Gareth Mobley says: “The industry has been talking about security and Approved Document Q for the best part of a year, and I’m pleased the industry is taking action to upgrade the security it offers homeowners. “The changes to the PAS24 cut test aren’t limited to hole size. A tester can now cut anywhere up to 700mm above or below the lock, so that’s most of the door. And the test applies to key/key locks where before it was thumb turns only. “The new PAS24:2016 cut test will start to come into force from March 2016,” adds Gareth, “and is much more demanding than that required by PAS24:2012. It means some manufacturers have to work on their door construction to make sure they pass the new test.”
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To find out more about Solidor visit www.solidor.co.uk, follow @SolidorLtd, or call 01782 950 941.
Solidor: The most secure composite door.
www.glassnews.co.uk | April 2016
READER ENQUIRY No: 0416/0074
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DOORS
The UK’s Leading Glass & Glazing Newspaper
Vuelite launch
Pioneer SALES HEAT UP WITH MASTERDOR
of Lift and Slide door
FIRE DOOR
After recently announcing that it now supplies doors made by Masterdor, now firmly established as one of the UK’s largest manufacturers of bespoke timberbladed external door-sets, Chelmsfordbased Pioneer Trading has extended the partnership by rolling out the Masterdor Fire Door. Ideal for use in projects where Building Regulations require a fully approved fire door-set such as flats, shared entrances and multiple entrance dwellings, the Masterdor Fire Door uses the latest technologies with both 30 and 60-minute options available. Security, safety and flexibility are a primary focus with all Pioneer doors: The Masterdor Fire Door comes equipped with a multi-point locking system fitted as standard and each door-set is made to measure to make sure it meets the customer’s exact specification requirements. It is simple to fit and is virtually maintenance free. Secure and durable, it is resistant to knocks and scratches and comes with a 10-year guarantee. The Masterdor Fire Door is also Document L compliant (part J in Scotland) and meets the requirements of PAS23/24.
For the last 5 years VueLite has been researching a developing a lift and slide solution that fits the tough requirements of the market place today. Top of the trade wishlist was a “competitive quality product”, with “ease of installation” and “full manufacturer backup” - A tall order for any solution! Company owner Danny Williams said: “The Masterdor Fire Door is a high performance door that is just one of a wide range of door types we supply from the Masterdor range. Besides supplying it at a great price we also offer a great selection of hardware options, including an SBD upgrade that comes with a £1000 break-in insurance with a 10 year hardware guarantee.” Pioneer, based at two manufacturing sites in Chelmsford, Essex, is one of Synseal’s longestestablished fabricators, manufacturing a wide range of window, door and conservatory products to a customer base of installers throughout South East England and beyond. READER ENQUIRY No: 0416/0076
Rising to the challenge, the VueSlide 130LS features 2 finger easy glide opening, even with maximum door sizes up to 300kg and 2700mm in height. Impressive performance includes U values as low as 1.3, double or triple glazed units, Coatex textured finish and even pre-andodisation of profiles for extreme marine environments. Combine this with innovative design options such as slim sight lines, cornerless opening and stylish designer handles the VueLite range certainly fits the brief laid out by the market research. “It has been hard work but we are incredibly proud to be bringing to market a lift and slide solution that’s not another same old system” Steve Cooling MD commented “We wanted to manufacture a product that was different to the kind of system that has been flooding the
market. We understand that you [the trade] want to stand out from the crowd by offering something different to your customer and retain your margin by installing quickly and efficiently.” Manufacturing in their state of the art factory with CNC machinery in the South West and specialising in Lift and slide doors, VueLite are using genuine Reynaers aluminium profiles ensuring a high quality, high performance product. Throw in quick turnaround times on stock colours coupled with full manufacturer support from their in house technical team it’s no wonder they have taken the market by surprise. For further information on the full VueLite range you can visit their website www.vuelite. co.uk or call Steve or Nick on 01392 268087 to arrange a sample or appointment. READER ENQUIRY No: 0416/0078
Another milestone for Distinction Doors ENDURANCE EXTEND THEIR HARDWARE WARRANTIES Distinction Doors recently celebrated the 3 millionth composite door leaving their manufacturing and distribution facility in Tankersley, Barnsley. This milestone, comes off the back of the company recently dispatching their 10,000th painted door from their state of the art paint plant. Andy Grogan, Distinction’s National Sales Manager, said, “This is a significant milestone for Distinction Doors and demonstrates just how popular our composite door is. All employees, both past and present, have played their part and of course this milestone would not have been achieved without our loyal customers.” Today, industry research suggests one in four installed entrance doors is a Distinction door, an impressive accomplishment for the company responsible for first bringing the composite door to the UK market back in
2004. Since then, the composite door has gone from a social housing niche product to homeowner mainstream, with close to 50% of homeowners now opting for a composite door.
Endurance® Doors has extended the warranties on their range of solid and secure composite doors with all handles, letterplates, knockers and spy holes covered by a comprehensive 10 year warranty for all finishes.
Whilst the past decade has witnessed many changes within the entrance door market, Distinction’s market-leading door has always remained at the cutting edge of technology. It is renowned for its authentic woodgrain surface that’s replicated on the slim glazing cassette as well as its exceptional durability and supreme thermal efficiency.
The hardware industry has in the past been plagued with pitting handles and in longevity in general, so this move by Endurance® Doors and their hardware supplier Fab & Fix, is a major confidence boost for installers and consumers. The full length handles from UAP are also backed with a 10 year warranty, along with the Kerto LVL door slab, the proven CoolSkin® door skin and the Rehau white and foiled frames.
During this time, the company has invested heavily in its infrastructure and building a huge stockholding to support their customers, in turn building on their position as the UK’s leading composite door supplier. Andy explains, “We have always been committed to investing in our business and 2016 will be no exception. We’ve already made a considerable investment to develop our warehouse capacity and further increase our impressive stockholding of door blanks, glazing cassettes and decorative glass units. With such a compelling product it’s not surprising that Distinction Doors has achieved this significant milestone. And with continued business investment you can’t help but feel the next company milestone is not far away. Tel: 0845 2000 816 - www.distinctiondoors.co.uk READER ENQUIRY No: 0416/0077
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Long warranties are a fundamental part of the Endurance Doors offering and since 2002 the company has been developing its solid
timber core based offering to offer a greater life expectancy. Recent developments include tape foiling to the glazing apertures and the innovative RocFoam technology to the base of the slab, which have been introduced to extend the life span of their doors far beyond others in the sector. With homeowners now looking to invest in their homes for longer, the concept of replacing glazed materials with the lowest cost option has been diluted as consumers look for more added value products with key design features, enhanced levels of security, greater longevity and longer warranties. Stephen Nadin, managing director of Endurance® Doors commented: ‘The very fact that we offer a 10 year warranty on the vast majority of our hardware, shows our commitment to long-term product performance. Our incredibly loyal customers know that our solid timber core doors are designed to last longer than other composite doors and they are also some of the most secure in the industry as our hammer test has shown.’ For further information on the Endurance Solid and Secure composite door range for complete door sets or for slab only manufacturing, please log on to www.endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 659259. READER ENQUIRY No: 0416/0079
April 2016 | www.glassnews.co.uk
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manager
www.glassnews.co.uk | April 2016
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DOORS
The UK’s Leading Glass & Glazing Newspaper
Importance of online marketing illustrated in latest Distinction Doors’ figures The growing importance of the web in marketing is illustrated by figures recently released by Distinction Doors, with traffic to their company’s website up by 90% year on year. Simon Butterworth, Distinction’s Marketing Manager, commented, “These days, the internet is the first place people go when researching home improvement ideas and therefore it’s vital for us to have a website that clearly showcases the benefits of a Distinction composite door.” The biggest highlight of the site – and one of the most visited areas – is the Door Designer tool. It’s
a clever tool that allows homeowners to design their own door, from the style and colour to the glazing panel and hardware. Simon said, “We know from the number of hits this tool gets how popular it is with homeowners, with over 40% of all visitors to the site going on to design a door.”
Veka system to its bifold offer
Offering lead times of just two weeks, the launch of the Veka Imagine, gives Sliders UK a second PVC-U bi-fold system in addition to its established Eurocell Ultimate Aspect PVC-U offer and an aluminium bi-folding door from ALUK. It also brings the specialist door manufacturers’ tally of new product launches to three in three months, having already added the PremiLine PRO patio door from Kömmerling and the Kestrel aluminium bifold to its market leading offer at the start of the year. Steve Mines, Sales and Marketing Director, Sliders UK, said: “As a door specialist, our strategy is founded on selecting the best systems and bringing them to market. It means that we’re able to offer our customers access to one of the UK’s widest door ranges from a single source of supply. “The Veka Imagine represents a good strategic fit to this model. It’s a really exciting product
“It’s a really exciting product with an impressive specification.”
with an impressive specification. It gives us greater flexibility as a supplier and allows us to offer our customers additional choice. This flexibility is something which we believe will win them business in 2016.” The fully suited system is available in 19 different panel configurations to a maximum of seven sashes, closing apertures of up to 6000mm wide and up to 2400mm height. The maximum sash width is 1000mm, while doors can be set to open inward or outward. Featuring custom designed hardware from ERA, the PAS24:2012 accredited Veka Imagine from Sliders UK also delivers top U-values of up to 0.94W/m2k and an indicative DSER rating of A+13 . Available in 18 foiled finishes the 70mm system is also available in a choice of beveled or sculptured sashes and beads. Hinges are fully adjustable and again come in a choice of white or black, while adjustable locks shootbolts and bi-directional hook locks, also provide additional security and compression. A stepped outer frame makes the system easy to couple to exiting frames in porches and conservatories. Mines added: “The imagine is a really well considered product and like our Eurocell offer, the Ultimate Aspect and is part of a new generation of PVC-U bi-folds to have been launched to the market.
return on investment for us. We’re planning to build on this success with further investment later on in the year to make them an even more valuable tool for our customers.” All in all, the website is just what you’d expect from the UK’s number one composite door supplier. And it’s the perfect illustration of the effectiveness of the marketing support it offers to its customers.
Alongside the value-packed consumer section of the website is a trade section that gives fabricators and installers more information about Distinction Doors and an extensive asset library for customers, containing all the technical documentation and marketing materials required to support their growth.
Sliders UK adds
Sliders UK has added the Veka Imagine bi-folding door to its rapidly expanding range as part of a commitment to deliver increased flexibility and choice to its customers.
Simon concluded, “The website and door builder software are more than delivering
Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY No: 0416/0081
DOORS BY THE DOZEN AT GLAZERITE Glazerite, the UK’s leading manufacturer of windows, doors and conservatories, has responded to the ongoing surge in demand for premium composite, bi-fold and patio doors by extending its product offering to include almost a dozen different styles of doors, including four composites and seven sliding, folding or swinging doors, creating one of the most comprehensive ranges on the market in the process. The substantial line-up incorporates four variations of VEKA’s Imagine suite, including the Imagine inline sliding patio, bi-folding, flush single and French doors, a NewWave slide & swing patio door and an the aluminum/PVC hybrid from FSD folding doors – plus the revolutionary WarmCore 3rd generation thermally broken aluminium bi-folding door. While that list can guarantee a first class solution for any opening at the rear of a property, the options for the front entrance are just as extensive thanks to a multitude of market leading composites. Representing the premium end of the market is the Palladio 65mm double rebated composite with its unique ‘Monocoque’ structure and 6mm reinforced fiberglass skin. This has been designed to offer a combination of strength and style. Then the Solidor 48mm laminatedhardwood timber core product, plus three versions of VEKA composite, including its 44mm offering Mono and unique flood
resistant Storm door. All of these doors are available in a choice of VEKA or Halo outer frames, beveled or sculptured and from the 1st May they will all come with the Sold Secure Diamond Ultion cylinder as standard. All of these with the exception of the WarmCore are available in all the Variations colours. Glazerite’s Chris Thompson commented: “If you just take the options we have for bifolds, patio, French and folding doors, then that alone is impressive enough, but when you factor in the additional four styles of composites plus our standard range of French and Resi doors in a choice of four different outer frames then we truly do have a door to fill every opening you may need, whatever the style, colour or season.” The impressive range is just part of a whole spectrum of quality window, door and conservatory products available from Glazerite, VEKA UK Group’s largest UK trade fabricator. A long-standing Network VEKA member, it offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0416/0083
“With far stronger aesthetics and greatly enhanced performance, including new installation efficiencies, they’re redefining the reach of PVC-U and with increased end user affordability, represent a direct challenge to established aluminium systems.” Reports by independent industry research specialists D&G Consulting and Palmer Market Research predict that by the end of this year, volume sales of PVC-U Bi-Fold Doors will have grown to 28 per cent of the patio/sliding doors market – and 53 per cent by value. For more information contact sales@sliders-uk. com or visit the website at www.sliders-uk.com. READER ENQUIRY No: 0416/0082
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April 2016 | www.glassnews.co.uk
DOORS
The UK’s Leading Glass & Glazing Newspaper
AluFoldDirect Opens Its Doors
to Commercial Installers with SBD Solution Aluminium door specialist AluFoldDirect has launched its first range of Secured by Design (SBD), thermally efficient commercial doors, in order to meet the growing demand amongst specifiers for high-quality SBD-accredited solutions.
The range is being launched following research by AluFoldDirect, which suggests that – following the legal requirement to use Secured by Design in certain new builds and refurbishments – specifiers across the country are increasingly being asked to adopt SBD as a matter of course.
The company has seen rapid growth in aluminium bi-fold doors and is now putting its expertise in aluminium towards the commercial sector. The new AluFoldDirect commercial door offers a durable, thermally efficient and secure solution that can be tailored to suit regular usage, emergency and anti-panic requirements, or a mag lock variant for maximum protection.
Craig Miller, Managing Director of AluFoldDirect, explains that: “Many architects and specifiers are turning to the obvious benefits of SBD-approved products as they make the process more transparent and easy, right the way through to the client. “As Building Regulations head more in the direction of fully accredited and certified products for high-value installations (such as schools, installers must be able to prove they have installed to the standard specified. SBD is a sure-fire way of getting products installed that have withstood the rigours of extensive testing, under the gaze of a respected authority,” Craig adds.
All AluFoldDirect thermal commercial doors are Secured by Design accredited, Q Mark accredited and Document Q-compliant, having passed PAS23, PAS24 and BS EN1627 standards. They offer real thermal efficiency and can incorporate a range of performance insulated glass unit options. The robust construction and variety of security options with the AluFoldDirect commercial door make it ideal for hightraffic buildings in the public sector – such as schools or hospitals – or private businesses, such as hotels or larger corporate organisations.
To secure SBD status, the commercial doors tested include widths on single doors of up to 1250mm wide and 2350mm high and double doors to 2400 wide. Tested designs also incorporate emergency escape devices and controlled lock entrance devices. AluFoldDirect will work with architects, specifiers and developers to select the right
door for each access point. In some occasions this will have been legislated for. “We’ll look at your plans on a door by door basis. The duty of care rests with the manufacturer to ensure a solution is fit for purpose, so you might say the responsibility literally ends at my door,” confirms Craig Miller.
“Secured by Design is fast becoming the go-to standard for the industry and will become common practice. We’re providing a commercial door that ticks all the boxes: it is easy to specify, easy to install and will provide long-lasting results, so you don’t have to worry.
“We’re extremely confident in the design and manufacture of our range of commercial doors to offer safe passage where desired and real protection when needed. Frankly, you’d need a tank to bring down our maxprotection door.”
“Our new commercial doors are only the start of our commitment to SBD. AluFoldDirect is now also finalising the arrangements to launch our fully accredited SBD window range also, having successfully undergone the product testing phase.”
Craig anticipates that the momentum towards SBD-accredited solutions will not be reversed.
To find out more, visit www.alufolddirect.co.uk. READER ENQUIRY No: 0416/0084
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GLASS NEWS INTERVIEW: DOORCO
The UK’s Leading Glass & Glazing Newspaper
DOORCO’s seamless service
from manufacture to delivery
In an exclusive interview, Glass News’ Editor, Chris Champion, talks with DOORCO’s Dan Sullivan, CEO of DOORCO UK, and Yoonshin ‘Tony’ Cha, President and CEO of DOORCO Korea, at their stateof-the-art GRP composite door manufacturing facility in South Korea.
Dan, you are either an avid collector of air miles or have a ridiculous penchant for Korean Barbeques! In the last three years you have visited Korea literally hundreds of times and, often, week on week. Can we talk about how, and why, it was necessary for you to invest in building your own GRP composite door factory? Dan Sullivan: I do have a lot of air miles! My visits to Korea go back to around 2007 when I kept visiting Capstone to try and persuade them to provide me with a UK specification GRP doors. It was a long process and a matter of being both patient and persistent. Finally, when Mr Yoonshin Cha, the Vice President of Production for Capstone, was able to see me, I persuaded him to come to the UK and see the opportunity that existed. He recognised the opportunity: and the relationship between DOORCO and Capstone started.
7 x 1000 tonne Sheet Mould Compound GRP skin presses provide capacity for manufacture of 900 doors per day.
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That must have been a huge decision – being prepared to move from a vast company like Capstone, part of the Trinity Glass empire, to making your own doors. How could you expect to achieve that successfully? Yoonshin ‘Tony’ Cha: Having read Mechanical Engineering at University I went to the US to Graduate School and then joined LG selling injection moulding machines.
Dan Sullivan, CEO, DOORCO UK; Yoonshin ‘Tony’ Cha, President and CEO; DOORCO Korea; Hyun Sik, Factory Manager, DOORCO Korea.
At that time it made sense to use the Capstone name to market their doors in the UK, as opposed to DOORCO. Yoonshin ‘Tony’ Cha: I should mention that when I finally met with Dan, after about 18 months of his visiting Capstone, I was surprised to know that most of my management and workers already knew him from all his visits to the factory!
Tony, can you explain the fact that you have partnered with Dan and now own DOORCO Korea? Yoonshin ‘Tony’ Cha: The Lehman Brothers bankruptcy in 2008, and the economic downturn that followed, meant that Capstone’s main market in the US was hit, severely. Rationalisation programmes were being talked about and the need for the Korean factory to find other markets
Skins exit the ovens on the No. 2 Paint line and are cured in racks.
while maintaining manufacture in China, concentrating on US specification doors. Having been responsible for building and developing both the Korean and China plants, I felt it was time for me to leave Capstone. Dan Sullivan: Meanwhile, I recognised that the composite door, generally, would come under more scrutiny as sales grew in the UK. I always thought the specification and quality of the door would need improving, plus we needed a factory focused on UK products and designs. All the other available suppliers were focused on other markets, mostly the USA, so the desire was to build a factory designed for UK demands, and have control of the supply chain. Tony and I had formed a close friendship during the years we worked together and I kept in touch with him after he had left Capstone and I floated the idea of setting up our own manufacturing facility.
The automated glue line.
I did this as a Sales Manager throughout the USA, Australia, India and South Africa for around 7 years. I then joined Trinity Glass as a Project Manager based in Seattle and, when Trinity, who were supplying Home Depot in the US with glass, was asked to takeover being the supplier of GRP composite doors if they could guarantee to have prototypes within 6 months, I was charged with setting up the Korean factory. Within the 6 months we were producing 1,500 doors per week and I was then asked to set up a factory in China with 20 presses producing 3,000 doors per week. Dan Sullivan: With Tony’s experience of production and with Hyun Sik on board, a chemist and expert in Sheet Mould Compound who worked for both Sungil and Capstone in GRP production for 15 years, we had a team capable of producing very high quality product.
There was still the problem of finding or building a facility… Dan Sullivan: As you know, the factory is 2 hours south of Seoul. The reason for this is that we found a GRP factory that was
The door is hand assembled with skins, polymer (PVCu) rails and high quality, finger jointed, hardwood strengthening and lock blocks.
April 2016 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
GLASS NEWS INTERVIEW: DOORCO that if someone chooses not to edgeband the door, the finish is still smooth. Our finger jointed hardwood is specially sourced and is an integral part of the construction, not simply timber offcuts. The GRP skins are of a thickness that every door blank that leaves the factory is capable of achieving Secured By Design. Importantly, the door specification does not change. That is essential for Dan when he is supplying to his customers in the UK.
Door blanks join the automated foaming line.
producing roof vents and the owner, Mr Kim, was wanting to retire. This gave us an experienced work force used to working in GRP and, while Mr Kim’s business was purely for the domestic market, DOORCO Korea was going to be purely export – something that the Korean Development Board were very keen on. When we explained that in the first week of manufacture we would be exporting 10 containers, we had tremendous help with the planning and building issues!
However, this is not any ordinary GRP factory. It’s highly automated and with the capability to supply the whole of the GRP composite door market in the UK… Yoonshin ‘Tony’ Cha: We have the capacity to make 900 door blanks per day, currently, and have the space to extend our lines as required. Technology has moved on such that modern 1000 tonne presses take up much less
12 station automated foaming.
Automated trimming/sizing and finishing line connects to the foaming line, seamlessly.
www.glassnews.co.uk | April 2016
room and we already have seven. We have taken out as much hand operation as possible to give consistency to production. The gluing line is automated and, as you’ve seen, the foaming and trimming line is also fully automated with just one operative required to oversee foaming.
That’s true. But as the door blanks come off the line, you have seven people at that station… Yoonshin ‘Tony’ Cha: Quality Assurance is key to our manufacture and those people aren’t just putting protective coverings on the doors….this is the final check before despatch. Of the 100 staff, 35% are employed on quality checking throughout the process and this is key. As Dan says, once he’s sold a door, he doesn’t want to see it again!
Everything you do is very detailed. I’ve noticed how precise each operation is and how clean everything is kept and even the quality of the components… Yoonshin ‘Tony’ Cha: It is imperative that our quality is maintained. We are very experienced in door production and source the highest quality materials. We pride ourselves that the polymer rails have the densest PVC content on the market such
Every door blank is checked for accuracy to specification and finish quality.
There are specific things that I have noticed such as air temperature control prior to foaming, painting of the skins prior to door construction, and even specific technology to ensure both foam and paint adhesion to the skins… Yoonshin ‘Tony’ Cha: Both Hyun and I have experienced manufacture with different companies and we are fully prepared to research other industries to keep pace with the development of technologies. In the case of painting the skins, you have seen the two paint lines and the care that is taken. The aim is to produce perfectly painted skins and we would rather reject a skin than a whole door, hence painting the skin first.
It is also clear from seeing the doors being readied for loading into containers that you are making a wide variety of door specifications – and I don’t mean door styles. Are these for specific customers?
Hand stamped and dated to complete the Quality Assurance process and provide traceability.
Yoonshin ‘Tony’ Cha: We have a ‘can do’ mentality. Some of our container customers require doors for a specific purpose or contract and you can see from the door blanks that some may have a timber edge finish, a smaller polymer rail or may be much higher than standard. If a customer wants a specific specification they are often surprised how quickly Dan can show them the prototype. It really is a seamless operation between DOORCO in the UK and Korea with Dan and me often speaking 2 or 3 times a day. Dan is in Korea this week and I’m over in the UK next week. Our staff are quite used to seeing us at either location!
To move from being a distributor of the Capstone door to building a new manufacturing facility and producing your own DOORCO GRP composite door is a remarkable feat, especially as the transition has been, essentially, seamless… Dan Sullivan: We owe a lot to our very loyal customer base who have trusted us to develop the high quality DOORCO door and get it in production. It was important to them that our normal service was maintained so that their own fabrication wasn’t interrupted, and the switch from Capstone to DOORCO was efficiently handled and I’m very happy to acknowledge and thank our customers for their support.
What you have achieved, and the facility you have developed is very impressive. I feel very privileged to have been invited to see DOORCO Korea and I look forward to seeing you both on your stand at The FIT Show and to see what products you will unveil for the UK market. READER ENQUIRY No: 0416/0086
Finished doors await despatch in the foaming, trimming and finishing room.
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The UK’s Leading Glass & Glazing Newspaper
BI-FOLD DOOR
! RT PE EX
BI-FOLD DOOR EXPERT
BI-FOLD DOOR EXPERT
Mark Tetley, Director of Bison Frames, says that bifolding doors are the aspirational choice for design-conscious homeowners and advises installers to choose their product with care if they want to make the most of the opportunities out there.
Turn on any home makeover programme and you can pretty much guarantee one thing – the finished home will feature bifolding doors out into the garden. The doors will bring the outside and inside together, creating a sophisticated space with real wow factor. That’s no accident – that’s what bifolding doors do. It’s also why bifolding doors are now the go-to door type for design-conscious homeowners wanting to create a modern living space. So how can you as an installer best support homeowners coming to you for a bifolding door solution? It isn’t easy. On one hand, aluminium bifolding doors have the right look, with their sleek lines and crisp styling but are often let down by poor thermal efficiency, with some not even meeting the latest thermal efficiency requirements. On the other hand, PVCu bifolding doors offer all the thermal efficiency benefits but are all too often let down by clunky styling. It’s a dilemma we were facing as a fabricator too. Our customers wanted us to fabricate a bifolding door, but we couldn’t find one that ticked all the boxes and would be a worthy addition to our portfolio. Until now! Fortunately, we have found the solution – and it’s one that’s allowed us to achieve another one of our goals and step into the aluminium marketplace too. The WarmCore Folding Sliding Door is a truly innovative system that raises the bar so high it will set the standard for years to come. It’s a genuinely worthy product to launch Bison Aluminium and one we’re proud to have in our portfolio. So what makes the WarmCore Folding Sliding Door different? In short, the WarmCore door delivers aluminium elegance with PVCu performance and is the perfect solution for both residential and commercial building applications.
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“On one hand, aluminium bifolding doors have the right look, with their sleek lines and crisp styling but are often let down by poor thermal efficiency, with some not even meeting the latest thermal efficiency requirements.” It’s been designed from scratch, prototyped, tooled, trial installed and meticulously tested prior to launch by one of the industry’s largest and trusted system manufacturers. It uses WarmCore technology, which means that using standard double glazing the door comfortably achieves a U value of 1.5. Using
44mm triple glazing, the U values go as low as 1.0. This means it has a clear advantage over many aluminium bifolding doors that struggle to meet thermal efficiency requirements. Because it’s an aluminium product it has all the premium quality, structural integrity and architectural elegance you’d expect. It’s available in any combination of white, grey, black and cream so will sit comfortably in any décor. All colours are available from stock and dual colours are available on standard lead times too. There are exceptional finishing touches too. The leaves are triple sealed with contact weather-strip gaskets to eradicate draughts and offer best-in-class performance. Unique gasket corner mouldings use a push-fit design to neatly and positively couple straight-cut
gasket lengths for easy application, while avoiding the need to overrun gaskets to fill gaps between sashes. The WarmCore aluminium Folding Sliding Door is PAS24 and Secured by Design compatible as standard, unlike many of the other bifold doors on the market, where security is an issue. Because bifolding doors are so fashionable, they are an essential part of every installer’s portfolio but if you want to make the most of the opportunities you need to have a product that matches the homeowner’s vision. That’s exactly what the WarmCore aluminium Folding Sliding Door from Bison Aluminium offers. READER ENQUIRY No: 0416/0087
April 2016 | www.glassnews.co.uk
0416/0088
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FOLDING SLIDING DOOR SYSTEM LE AVAILAB
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WarmCore signals the rebirth of aluminium doors and windows. At the heart of WarmCore products is a thermal core which significantly out-performs other aluminium systems. WarmCore is truly innovative and has raised the bar so high that it will set standards for many years to come. Available in any combination of 4 colours, white, grey, black and cream from stock, dual colours are not an issue with WarmCore and readily available on sensible, standard lead-times from BISON Aluminium.
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18/01/2016 11:23
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GLASS NEWS INTERVIEW: BIFOLD NETWORK
The UK’s Leading Glass & Glazing Newspaper
There is no substitute for hands on experience when building a fabricating & fitting business Whereas many young people today envisage their working life as one where you start at the top, and work up; starting at the bottom and learning your trade or profession from grass roots, provides advantages in later life. Talking with Allan Ensor, Managing Director of Vision Windows and the Bifold Network, Glass News’ Editor, Chris Champion, found that success in business doesn’t require a silver spoon in the mouth!
Can we start by exploring a bit more about your background? I’m a Sheffield lad, born and bred, but have now moved to pastures new. That’s all of 15 miles to Sheffield! My father worked in the coal mines and I grew up just wanting to play football. And that in many ways was my downfall. I left school and wanted to work, fancying being a car mechanic. At every interview, a reference from my teacher, Miss Riley, came back to haunt me. She said ‘Allan is rarely seen without a football under his arm’. Everyone seemed to think that they would put me through their training programmes only for me to get signed to play football, and all their effort and cost would be wasted. I was so desperate to get a job that I asked my father to get me signed on at the local pit. After the two weeks training they decided I had a bit more about me and that they should put me on the Pit Manager’s course. In those days a Pit Manager was a valued and well paid job so I went through 4 years training at Barnsley College only to find that at the end of the course, the government had withdrawn funding and final exams would not take place! So I went back to the pit and spent 12 months on strike! This was in 1984.
The shopfloor.
50
You were now in your early twenties…..and with no career plan? That’s correct, but it is funny how things work out. I decided to get an HGV licence and, with little else to do, did some charity work and volunteered to drive an HGV to Romania on a humanitarian mission. My co-driver happened to be working for a window company and he said he’d get me a driving job. He was as good as his word and I ended up working for Valley Window Systems for about 5 years and learned all about fabrication and fitting. Unfortunately, Valley went in to liquidation and that was the end of my job.
Did you then set up in business yourself? I started to fit windows as I was passionate about them being fitted right. There were so many windows being fitted badly and I took great pride in trying to be the best fitter in South Yorkshire. Actually, I owe a great debt of gratitude to Ken Kitson of Kencraft of Ossett. He was a customer of mine at Valley and he asked me to fit for him and encouraged me to make a full business out of it.
How did you make the move into fabricating windows? It was something I fancied doing. Offering a full service of fabricating and fitting and Barry Gillingham who was at Rehau was very supportive and encouraged me. I rented some 3,000 sq ft at Holme Lane on a 6 year lease but the landlord wanted me out after 3 years as I was too busy and cluttering up his whole yard! I ended up leaving there after 5 years and had seen these premises up for sale: it was in the days of bank managers being real bank managers, not salesmen. He wouldn’t let me rent a property again and said I must buy. I managed to beat off over a hundred people who were trying to buy these premises and I’ll always be grateful for my bank manager’s support. I started off with very basic kit: a beam saw, welder, V notcher - a start up pack.
Allan Ensor.
And presumably you used the Rehau system? Funnily enough, no! Rehau were put under a fair amount of pressure from local fabricators not to supply me. So I called three of the large systems houses and only one got back to me. That was Kommerling and I’ve been with them ever since.
Were you now a trade fabricator? Not really. I was fabricating and fitting for domestic work, supplying builders and fitters and doing some commercial work, too.
Aluminium windows in all shapes and sizes.
April 2016 | www.glassnews.co.uk
GLASS NEWS INTERVIEW: BIFOLD NETWORK
The UK’s Leading Glass & Glazing Newspaper
Care at every stage of manufacture.
Care at every stage of manufacture.
The shopfloor.
The shopfloor.
This was all Kommerling PVCu?
PVCu and aluminium may vary but we shall always offer both as there is a market for the two materials.
It was, until about 5 or 6 years ago when I had a feeling that aluminium would start to find its way into domestic work. I liked the ‘precision engineering’ side to aluminium: the fact it had to be made correctly and fitted perfectly. There is no leeway with aluminium. You don’t have the tolerances of PVCu, so only the best fabricators and fitters will get a reputation for excellence. I like that. I like that if you do it right, people will recognise your skill.
We run a tight ship and, although we have customers all over the country, we have a workforce of 23. I’m very proud that we still have the vast majority of customers we started with. We still supply small fabricators who no longer want to manufacture, builders and fitters, and yes, we still have our own fitting teams.
The fact that you also fit could look like you’re competing with your customers….
So at this point you are offering your customers both PVCu and aluminium….
That’s never been an issue. I think there is some comfort for our trade customers in the fact that we fit what we fabricate. It tells them the product must be good. Don’t forget, a large part of my background is fitting and quality fitting is key, especially with aluminium.
The split initially was 25% aluminium and 75% PVCu, however the market has come to us and we now do 75% aluminium to 25% PVCu. The bi-fold door became popular and aluminium offered advantages over PVCu. Business is all about watching trends and keeping an eye on what is happening, and what is being talked about. I can see that the demand for patio doors and sliding doors will overtake bi-folds, simply because people want to see the view, or just see their garden. The more glass the better and sliding doors allow for larger viewing areas.
At 54 years of age, you certainly seem to still have a great enthusiasm for your business… It still gives me a real buzz: making things to a very high standard and seeing the completed installations. I drive past them every day and it gives me great satisfaction.
And will you expand from these premises and, perhaps, only offer aluminium? No. We will build our business in these 12,500 sq ft and we shall always fabricate PVCu. The percentages between
www.glassnews.co.uk | April 2016
Oh! And I’m not that old, I’m still playing football!
The shopfloor.
READER ENQUIRY No: 1215/0089
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SKYLIGHTS & ROOF LANTERNS
The UK’s Leading Glass & Glazing Newspaper
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Circle three differences in the boxes above, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ. Entry deadline: 30/04/16.
LONDON HOME TRANSFORMED WITH A LITTLE HELP FROM XTRALITE A stunning c.1930’s detached property situated in the sought after borough of Golders Green in North London has been transformed during a full refurbishment programme. And, in order to bring the gloomy, traditional home to life and equip it for 21st century life, products from leading roof light manufacturer Xtralite were commissioned to bring natural light into the property. The project was an impressive, contemporary scheme which utilised a range of materials and design features one of which was the use of Xtralite rooflights to allow more natural light to penetrate a ground floor bedroom whilst also being sturdy enough to walk on from the balcony area above. Xtralite was chosen for its ability to provide high quality rooflights and robust solutions to rooflight issues.
“Fulfilling the client’s wishes in terms of allowing natural light to flood into the room below and retaining heat was of the utmost importance and we were confident that Xtralite would be able to deliver this,“ commented Rohith Singoor, Contracts Manager for Vascroft Contractors Ltd. “Its X Glaze product allowed the rooflight to be lightweight, yet robust enough to cope with regular foot traffic on the decked balcony/flat roof above.” Of prime consideration during the project was the necessity for the rooflight to be ‘walk on’ and Xtralite was able to provide the perfect solution to this with its X Glaze traversable rooflight, which also delivered thermal qualities and strength. The walk on units, which are able to be fitted directly to a builder’s kerb comprise a 44.9mm double glazed glass system and a versatile monopitch which has a
Name: Tel: Address: Postcode: Email:
double glazing unit of 28.4mm. All units have a low E coating and are Aron filled to give a U value of 1.1W/M2Ko. In this case all frames were specially polyester powder coated to match the client’s choice of vertical glazing. “This specialist commission gave us an opportunity to not only showcase our product and its light permitting and heat retaining capabilities, but also show them in a design led refurbishment that required great strength to allow foot traffic on this flat roof/decked
scenario,” commented Jim Lowther Sales Director for Xtralite “Our X Glaze product provided the perfect solution offering easy installation and was aesthetically pleasing and clearly demonstrates the versatility and robustness of our products in a range of applications.” Further information can be found by visiting www.xtralite.co.uk or by calling 01670 354 157. READER ENQUIRY No: 0416/0090
VELUX® HITS THE ROAD WITH NATIONAL TOUR
250-date UK and Ireland tour will unveil new white-painted roof window range Leading roof window manufacturer, the VELUX Group, is on the road for the next four months to unveil its new whitepainted roof window range to customers.
The VELUX 2016 Tour will visit 250 venues across the UK and Ireland from 1 of March until the end of July to give installers and suppliers a first look at the new white-painted roof window range, developed
to meet demand for a contemporary alternative to traditional pine. All installers who attend the event will have the chance to win over £75,000 of rewards and exclusive prizes on the day including a brand new Vauxhall Vivaro van worth over £20,000, Makita Drill Sets and white iPad minis. Everyone who pre-registers at www.velux.co.uk/2016tour or www.velux.ie/2016tour and attends an event will receive an instant win scratch card with a guaranteed VELUX
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Reward worth between £5 and £50. Attendees will also be able to take a virtual tour of the VELUX factory. Ashley Nelson, Brand Manager at VELUX® said: “We’re launching our new white-painted roof window range over the coming months and want to give our suppliers and installers a first look at the new products. “Our team will be touring the length and breadth of the UK and Ireland over the next few months to show our customers how the new
white-painted range will work for them. Customers should register on our website to let us know they’re coming and be there on the day for a chance to win a range of fantastic prizes.” The new white-painted roof window range from VELUX will be available nationwide from April, and will become the standard roof window product in the market. Each component of every whitepainted roof window is painted before assembly for a flawless low-maintenance
finish and outstanding durability. Offering a contemporary white finish, VELUX white-painted roof windows are treated with a high quality, water-based breathable paint and are UV resistant to preserve their bright, white look. To find your nearest event or to pre-register attendance visit www.velux. co.uk/2016tour or www. velux.ie/2016tour. READER ENQUIRY No: 0416/0091
April 2016 | www.glassnews.co.uk
Connaught have been fabricating the Ultraframe system for over 15 years. That’s why we’re:
YOUR PROFESSIONAL CONSERVATORY ROOF SPECIALISTS... 0416/0092
We can offer technical support, training and a full marketing package to help increase and develop your sales and more importantly increase your profits.
Nobody knows the Ultraframe system better than us and we can offer a full back-up service to help you: • Bespoke Software available to our trade customers • Structural report for every roof • 2 Hour quotation turnaround • Professional support and advice from our expertly trained fabricators • On site assistance • Free delivery to site • Training for your installers • 7 Day turnaround
LivinRoom
New to our product range
Find out exactly how we can help. Call either Ritchie, David or Debbie on:
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01709 710100 You’ll be amazed at how affordable the superior Ultraframe products are -
let us give you a quote today. LivinROOF
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Probably the best prepped roof on the market - We do more so you do less!
Call 01709 710100 info@connaughtconservatories.co.uk
The Ultraframe Experts
www.glassnews.co.uk | April 2016
Fax: 01709 525262 Unit 3, Lloyd Street. Parkgate. Rotherham. S62 6JG www.connaughtroofs.com
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WINDOWS
The UK’s Leading Glass & Glazing Newspaper
Eurocell offers modern take on traditional looks Eurocell has announced a significant new addition to its market-leading Modus range: Modus S – a mechanically jointed flush sash casement window, which combines modern materials with a truly authentic traditional appearance. This latest model to join the Modus range is possible thanks to additional precision-engineered mouldings inside the frame which remove the need for diagonal corner welds – a distinctive characteristic of standard PVC-U windows. The new joint detail adds considerable authenticity to the appearance of the window and enables installers and fabricators to provide a product with the look of timber, while retaining all the optimum energy efficiency and virtually maintenance-free performance benefits of PVC-U. Furthermore, it is up to 25% less expensive than the nearest equivalent PVC-U flush sash product. Eurocell claims that its combination of superb looks, leading technical performance and cost-effectiveness makes Modus S the best value flush sash casement window yet. Given its traditional appearance, the new product is ideal for Victorian-style properties, cottages and conservation areas where the homeowner wishes to maintain or enhance the period look of the property, without the maintenance legacy burden of repainting and repairs associated with timber windows. Flush on both sides, Modus S offers sleek looks unbroken by external bead lines as, like most contemporary windows, the system is internally beaded for enhanced security standards. Featuring a unique 75mm six-chamber profile system, the Modus range delivers optimum
VEKA’s FlushSash window enhances Mercury’s reputation as a specialist fabricator energy efficiency performance and can achieve a U-value as low as 0.7 – surpassing Passivhaus standards. And Modus casement windows were amongst the first to be awarded the new A++ Window Energy Rating by the BFRC, confirming maximum double-glazed window performance. Modus S is available in ten colours from stock – including the White Ash, Cream White and Anteak popular for period, premium and selfbuild properties. In addition, Eurocell offers a sophisticated alternative to Chartwell Green amongst its made-to-order options. Called Agate Grey, its subtle hue has been appealing to customers at major exhibitions over the past 12 months. The market for premium flush sash windows is continuing to grow as discerning homeowners seek more differentiation in their choice of windows. Therefore, Modus S and the value it offers look set to build on the success of the rest of the Modus range. To find out more about what makes Modus S special, call the Eurocell customer services team on 0800 988 7300 or visit eurocell.co.uk/ modus-s. READER ENQUIRY No: 0416/0093
Specialist PVCu and aluminium fabricator Mercury Glazing added VEKA’s FlushSash window to its range recently and Chris Reeks, Mercury’s Sales and Marketing Director, says that adding the window has further cemented the company’s reputation as a niche fabricator. “We’re renowned for offering the complex products that add value to an installer’s portfolio and the addition of the FlushSash enhances this.” Mercury’s product range has the high quality, value added products that add the wow factor to an installer’s portfolio. As well as the VEKA FlushSash, Mercury also manufactures the Spectus Vertical Slider, aluminium bi-fold doors and a complete range of commercial and residential aluminium doors and windows. The attractive product portfolio is backed up with impressive customer support. Delivery times are rapid – for example, FlushSash
“We’re renowned for offering the complex products that add value to an installer’s portfolio and the addition of the FlushSash enhances this.”
window turnaround times are approximately ten days, even on popular foil colours such as white woodgrain, anthracite grey on white and cream. Marketing and technical information is also available via the company’s website. Chris commented, “We know that the web is a vital tool for many of our customers. We’ve recently updated ours so it features our full product range, including the FlushSash window and offers downloadable retail brochures and technical information at the touch of a button. It’s also mobile friendly, so our customers can get the information they need on the move via their mobile or tablet. Specialist products are a vital component of any installer’s portfolio. But their specialist nature means they are complex items so it’s vital to choose a supplier you trust. Mercury’s reputation as a quality specialist fabricator precedes it and its compelling portfolio is reinforced with the support you need to make the most of the opportunities the products present. So if you’re looking for a supplier of specialist products, look no further than Mercury. Tel: 01452 383344 - www.mercuryglazing.co.uk READER ENQUIRY No: 0416/0094
Residence 9 is perfect for conservation areas Conservation areas are a No Go zone for most window companies. Their windows are rejected by Planners. With over 8,000 conservation areas across the UK and a further 150 or so new areas added every year, it’s a growing problem. That’s why Residence 9 (R9) is growing fast. Its authentic looks and outstanding performance are designed for conservation areas. R9, the super-premium composite window system, is designed to match the drawings found in Article 4 directions, the Planner’s bible for conservation areas. It’s what Planners use when deciding if windows look authentic or not. The directions focus on the look of the windows and how they work, not the material.
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Dan Gill, MD of Systems Company, The Residence Collection and designer of R9, says: “I spotted a gap in the market for high performing windows in areas restricted by conservation rules. Planners refer to Article 4 directions which set out the dimensions and detailing of how windows should look. They don’t specify what they’re made of. Using these specifications, I designed Residence 9 windows, ‘the way they’re meant to be’.” R9 is foiled inside and out, and with a range of 42 colour combinations in stock, homeowners select the colour combinations, inside and out that sets off their home to advantage. R9 is a beautiful window, flush outside with equal sightlines and mechanical
jointing; decorative detailing inside, because that’s what homeowners see most of the time. It’s designed to be highly secure, and with nine chambers it’s highly energy efficient, achieving A++ window energy ratings. “Properties in conservation areas and homes with character are no longer limited to replacing old timber windows with new timber windows,” adds Dan. “R9 gives homeowners the choice to enhance the look and performance of their home with beautiful long-lasting low-maintenance windows and doors.” For more about Residence 9 visit www. residence9.co.uk and follow @residence9.
R9 is perfect for conservation areas. READER ENQUIRY No: 0416/0095
April 2016 | www.glassnews.co.uk
0416/0096
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
COMPANY LOGO
5 Star Warranty
5 Star Warranty
d fabricato “Liniar approve Door ufactured by a • 10 Years Warranty on Fullex door locks, Trojan flag s. have been man nded warrantie ows and doors following exte hinges and Kenrick door cylinders. Your new wind e eligible for the you are therefor
• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials! • 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
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Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products: • 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
INSTALLATION COMPLETION On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All standard warranty, terms and conditions together with following the maintenance guidelines apply. Following the initial 12 months the extended warranty covers parts only).
✔ Liniar Modlock Patio Doors from £255 + vat
✔ 5 Day Lead Time on all Standard Products
✔ Composite Doors from £295 + vat
✔ State-of-the-art factory
✔ Liniar Bi-Fold Doors from £850 + vat
✔ Continuous investment, giving our customers the very best product and service
✔ Flush Sash Windows A+ Rated
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 0047 - MAR16 - PEARL FULL PAGE AD_V2.indd www.glassnews.co.uk | April 2016
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08/03/2016 19:20
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WINDOWS
The UK’s Leading Glass & Glazing Newspaper
FOILED AGAIN BY FRAMEXPRESS A barn conversion set deep in the heart of the Welsh countryside was a large, technical undertaking for one frameXpress customer. With local authority restrictions imposed on the project that required the renovations remain sympathetic to the surrounds, and the owners wishing to maximise on light, compromises had to be found. Located just outside the Caernarfon area, near Porthmadog the barn was fitted with light oak foiled, arched windows that were manufactured with astragal bars. The frameXpress range includes a diverse choice of coloured foils, which made the woodgrain option perfect for the homeowners and met the specifiers stipulations. In order to maximise on ventilation and light, tilt and turn windows were installed which still provided excellent thermal performance for the windows. The arched frames had to be specially manufactured to fit where the old barn doors had once stood and these added to the authentic overall appearance of the renovation. The property now has the benefit of exceptional thermal performance, soundproofing and weathertight guarantees which are all part of the frameXpress customer satisfaction promise. For Karen Gardner, Sales Manager at frameXpress, it is always an important aspect of customer service, to monitor projects from ordering right through to installation and completion. FrameXpress has a well established reputation as a quality manufacturer of windows, doors and conservatories with a broad colour range of up to 16 foils. Management considers that this provides customers with more options to incentivise the consumer. With personalisation of properties becoming more important to homeowners, the company always aims to invigorate the renovation
sector for those who are looking to blend styles and add value. As a company that has a proven track record for providing exemplary standards in respect of products and after sales care, the coloured foils and woodgrain finishes can be delivered within a 3 week lead time. The broad colour portfolio consists of 16 foils including Chartwell Green, Dark Red and Slate Grey as well as three woodgrain finishes including Light Oak,. Karen Gardner comments, “It is always reassuring to see satisfied customers and to know that the technical experience we have as a company, can make more complicated projects simple for the customer to install. This demonstrates our commitment to provide the best, most advanced products and brings positive results for everyone. As climate change, energy efficiency and consumer demand continue to dominate the industry, we believe that it is essential to offer a broad spectrum of colours for technically advanced windows and doors that can match individual homeowners personal styles.”
New school puts Senior’s PURe® windows to the test A new primary school in Derby has become the first completed project in the UK to feature the new thermally-efficient PURe® windows from leading fenestration designer and manufacturer Senior Architectural Systems.
liaised closely with Senior’s technical team throughout the contract, developing a much stronger working relationship in the process, and we are looking forward to working with the new PURe® system on future contracts.”
The innovative new aluminium window system, which is the first on the UK market to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR), has been specified for use on the new Carlyle Infant School in Derby. Working alongside main contractor Bowmer & Kirkland and Bond Bryan architects, Senior’s PURe® casement windows were installed by leading fabricator Allied Glazing.
Providing a modern and inspirational learning environment for some 180 pupils, the new Carlyle Infant School in Derby is one of six to be rebuilt as part of the Education Funding Agency’s (EFA) Priority Schools Programme.
Key to the specification of Senior’s PURe® windows was the system’s high thermal performance that not only gives exceptionally low U-values but also has the potential to dramatically improve the building’s overall carbon calculations. Carl Broadhurst, managing director of Allied Glazing added: “Allied Glazing is extremely proud to be the first installer to work with the new PURe® window system and we hope that the staff and pupils of Carlyle Infant School are as pleased with the finished results as we are. With any new product there is always going to be some uncertainty about how easy it will be to work with and how well it will perform but we are extremely impressed with the PURe® window system, particularly as it combines ease of fabrication with a technically advanced construction and exceptional thermal performance. We
For more information on the product range available from frameXpress please call Karen on 01952 581100 or visit the website www. frameXpress.co.uk.
The new patent-pending PURe® window range is the first in the UK to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR). Traditionally used in cladding and insulation products, the innovative use of PUR as a thermal barrier in windows gives the PURe® system the potential to achieve U-values as low as 0.71w/m2k when calculated as a commercial CEN standard window. As well as helping to cut the operational carbon emissions by making the building easier and more cost-effective to heat, the unique construction of the PURe® system can also contribute to reducing the calculations of embodied carbon which looks at the energy used in the manufacture, transportation, assembly and deconstruction of construction materials. Not only is the PURe® system manufactured from aluminium, which offers ‘cradle to cradle’ recycling, but the PUR thermal barrier can be re-used as fillers for other products with no requirement for landfill. With a generic Green Guide rating of ‘A’ for use in commercial projects and a life expectancy in excess of 40 years, Senior’s most recent product innovation has also been designed to meet the PassivHaus standard cycle and exceed the current requirements of Part L of the Building Regulations. For more information about Senior, visit www.seniorarchitectural.co.uk.
READER ENQUIRY No: 0416/0097
READER ENQUIRY No: 0416/0098
Masterframe returns to Troon for a great view of the 17th! Following the precedent set by Royal Troon Golf Club's beautiful return to glory, Mokoia House – a distinctively styled and architecturally important residence overlooking the course's 17th hole – has received a fresh installation of PVC-U sash windows produced by Halo fabricator, Masterframe. The Essex-based company is nationally renowned for specialising in only sash windows, and fabricated an extensive package of windows for the refurbishment of the historic Royal Troon clubhouse in summer 2015. “It was touch-and-go as to whether South Ayrshire would approve the installation of 16 PVC-U windows on the third floor flat in this particular property as, alongside numerous other councils, they favour the use of traditional materials in significant buildings”, explains Sales and Operations Director for Masterframe, Carol Slade. The new windows had to blend with existing windows
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to preserve the architectural integrity of a registered building. “It was on the strength of our work at the neighbouring golf course that Scotia – the installer on this project – pursued a meeting
with the Council to investigate the possibility of fitting Masterframe Vintage Collection sash windows to Mokoia House. “Scotia demonstrated to the council the rigorous levels of quality and detailing that go into our windows, including – of course – world-class PVC-U profile from The VEKA UK Group's Halo brand. The Councillors were clearly convinced by Scotia's pitch, and we'd like to think that the previous windows we'd supplied to Royal Troon contributed something to their argument too! “The homeowners are delighted by both the standard of the installation provided by Scotia and the quality of the windows manufactured by Masterframe – a vast improvement on the previous models, in terms of thermal performance, weatherproofing, security, noise reduction and most importantly appearance. We were able to accurately match the colour scheme of the outgoing traditional windows, calling on The VEKA UK Group's Variations range to find the closest matching foils for
both the interior and exterior finishes. What's more, due to our Vintage design, authentic detailing such as astragal bars, cam catches, and internal ovolo beading ensure a truly authentic look.” Dave Jones, Managing Director of The VEKA UK Group added: “It's great to see how Masterframe's sash window expertise has translated into not just one but now two prominent installations in Troon. Both buildings needed to retain their period styling to satisfy the local Council's requirements and this has been achieved thanks, in no small part, to Masterframe’s exclusive frame and sash designs extruded by VEKA under the Halo Brand, complete with all the benefits of a modern PVC-U system.” For more images visit http://www. masterframe.co.uk/news/more-properties-introon-enjoy-new-windows. READER ENQUIRY No: 0416/0099
April 2016 | www.glassnews.co.uk
0416/0100
Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas. Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.
Home to the
The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders
range of products
Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.
Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.
Tel: 0800 321 7284 Fax: 01226 707 947
Email: sales@bisonframes.co.uk
T40196 - NOV14 - BISON GENESIS VS AD_(265MM X 318MM)_V1.indd www.glassnews.co.uk | April 2016
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CONSERVATION
APPROVED!
Visit our website: www.bisonframes.co.uk 18/01/2016 12:00
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Oliver Ginger Supply Chain Director at Origin Oliver Ginger has just been appointed to the Origin Board of Directors, demonstrating the company’s rapid growth. He was responsible for the successful implementation of Origin’s unique and industry leading ‘Your Lead Time, Not Ours’ promise.
It’s all about you Where were you born and where do you currently you live? I was born in Watford, Hertfordshire and I now live in a beautiful little village called Little Chalfont, which is in Buckinghamshire.
Where did you study? What subject or activity did you excelled in?
What is the temptation you can’t resist? I can’t help but continue to pay my golf club fees, even though I don’t play anywhere near enough to make it worthwhile. One day I hope this will change, but I am not sure when that will be just yet.
your career When and how did you get into the industry?
I went to junior school at York House in Croxley Green, Hertfordshire, and then on to Aldenham, near Elstree, for secondary school. When I was at school I excelled at anything sports related, which meant that some of my subjects took a bit of a back seat I am afraid to say.
I joined Origin in June 2006. It was a very easy decision for me, because I wanted to help out the family business. I think it took a while to realise what it actually meant to work with family and what is expected of you, but I remember loving going to work when there was only eight of us and I still love it now 10 years later with over 200 + people. It has been hard at times, but it has been fantastic to see the company grow to where we are today.
What are your favourite sports or interests?
Describe your job in 25 words
I like all sports, but I have to say that golf and tennis are my particular favourites. I also enjoy going skiing with the family whenever possible.
I am Supply Chain Director, so I oversee the smooth delivery of goods from suppliers all the way through to delivery to our customers.
What is your biggest regret in life?
What is your greatest achievement?
I would ordinarily say that I have no regrets, but I really do regret not working harder when I was at school. I wish I had managed to get more out of the education that I was able to have. I am not convinced that I was cut out for education, but I think I could have tried harder. Sorry Mum and Dad.
Is there someone or something that inspires you? The biggest inspiration has been my parents. I have always been proud at what they achieved and been in awe of the amount of hard work it took for them to allow me and my sister, Victoria, to have an amazingly privileged life. We are both very lucky to have them as our parents.
I have never been someone who is quick to heap praise on themselves, especially when it comes to gaining credit at work. If pressed I think my greatest achievement is the wide variety of roles I have undertaken at Origin, each one helping us achieve our goals and positively influence the business. I didn’t have much choice in doing some of the roles, but I enjoyed performing each and every one.
Do you have a mistake you would like to correct? I try not to dwell on mistakes for too long. I think about what went wrong and what I would do differently next time, which hopefully stands me in good stead.
Is there a talent you would like to enhance? I would love to one day be a scratch golfer. I would love to play more, which would help me get to that level, but that may have to wait a while. I won’t stop dreaming about it though.
and your future What would you be doing if you weren’t in the industry? If I wasn’t in the industry I honestly don’t know what I would be doing now. I think that it would have involved sport in some capacity. It is what I have always been good at. Perhaps I would have started my own business, but doing what, I honestly don’t know. I am really glad that I didn’t have to think about it.
Do you have a particular ambition? My ambition is to visit countries and places around the world that I have never experienced before, but trying to drag my wife away from visiting Dubai could be a challenge.
What is the way you want to be remembered? I want to be remembered as someone who cared about the business and did everything possible to make it successful. I might lack in some areas of business knowledge, but I wouldn’t want anyone to question my commitment and enthusiasm in making Origin the most successful manufacturing company in the UK, or maybe even the world.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 58
April 2016 | www.glassnews.co.uk
ENERGY EFFICIENCY
The UK’s Leading Glass & Glazing Newspaper
Thermoflex Warm Edge Spacer
with Free Inkjet Printing
Thermoflex Warm Edge Spacer can now be supplied with insulated glass (IG) sealed unit manufacturer company details inkjet-printed on its surface. Leading UK manufacturer, Thermoseal Group offers this facility for free as part of its service commitment to customers. The Group’s Sales Director, Mark Hickox says: “Inkjet printing Thermoflex on our production lines means that we can offer a bespoke service to IG manufacturers and help them to achieve requirements for CE Marking. This means that customers can now purchase a
bespoke foam spacer with the lowest Thermal conductivity value of 0.135W/mK (according to Bundesverband Flachglas Data Sheet) from a leading UK manufacturer and at a competitive price. Thermoflex is also Passive House Approved with an A+ rating. “Thermoflex Warm Edge Spacer is now an established product with many IG manufacturers using it to make highest performance IG sealed units. We have a strong relationship with our customers and make every effort to seek feedback and act upon their requests. It is because of this that we quickly introduced Thermoflex in a wide range of sizes in black and grey. We have also invested in additional buildings to house our growing Thermoflex production facility and increase our capacity four-fold. “We currently supply over 50% of the spacer into the UK and this percentage is increasing on a continual basis. Thermobar and Thermoflex are two of the most
WARM EDGE WINDOW COMPONENTS WARM EDGE ENGINEERED WINDOW FOR SAVINGS COMPONENTS
thermally efficient spacer systems available, and now due to increased manufacturing capacity exciting times are ahead as we take our warm edge range onto the global market. “Thermobar and Thermoflex are fully tested to EN1279 standards and various international standards which require performance over and above the 1279 minimum requirements. Both products are also subject to continual in-house batch testing to ensure that the products that we offer are always of the highest quality. All of Thermoseal Group’s products are in continual development in our innovation centre. “We have invested massively in our innovation centre and EN1279 test facilities, to ensure that we understand the conditions within a glazing unit and how each component performs within the lifetime of the unit. This helps us to ensure that the components we manufacture and supply are second-to-none.
“Thermoflex sales are continually increasing with the growing demand for this product as customers try it and see its advantages in production. “We are looking forward to demonstrating the benefits of Thermobar and Thermoflex at both the Fit Show and China Glass in April, and will again be exhibiting on the global glass industry’s
leading stage at Glasstec Dusseldorf in September.” To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visitwww.thermosealgroup.com.
READER ENQUIRY No: 0416/0101 0416/0102
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SOFTWARE & IT
The UK’s Leading Glass & Glazing Newspaper
BUSINESS MICROS DELIVERS
THE WOW FACTOR FOR ENDURANCE DOORS When Endurance Doors approached Business Micros last year to help them develop a new online Door Designer, they had already decided that they wanted a bespoke solution which would set them apart from the rest of the composite door market. With Business Micros already enjoying a reputation as the ‘go to’ provider of design and ordering software for the composite and PVC door market, Endurance Doors chose the company that they knew were the industry experts. Whilst it would have been perfectly possible for Business Micros to provide a version of one of their more off the shelf solutions, similar to those already being used by some of the biggest names in the market, Endurance Doors wanted to be able to offer their own online designer which would give them a real wow factor. And, the vision of Endurance Doors combined with the experience and technical
expertise of Business Micros has now delivered exactly that – a unique Door Designer which works equally well for the fabricator, the installer and the homeowner and is effectively future proofed ready for further expansion and added functionality. One of the main differentiators in the Endurance Doors solution is the fact that it works consistently and reliably across all types of devices – from laptops to mobiles. There is no requirement however for installers or homeowners to download memory hungry apps – the Business Micros system allows installers or homeowners to use the designer very quickly and simply in the browser window and to generate a realistic and detailed image of any one of 54 different standard door designs. And, using a feature which Endurance Doors believes is key to helping installers to convert enquiries into sales, it also allows installers or homeowners to instantly upload a photo of the property into the system and see exactly what their chosen design would look like. It is Business Micros’ understanding of the market and how consumers and installers interact with online door designers which enabled them to add so much to this project. As well as the expertise from the Business Micros programming centre in
Dumfriesshire, there was also invaluable input from the sales and development team about the routes users typically take when they are using online design and ordering systems. A major focus was to create a user friendly interface which would be simple and fast enough to make it usable when working face to face with a customer, but also sophisticated enough to impress that customer with a realistic depiction of their chosen door. With Endurance Doors moving towards the launch of its own Preferred Installer scheme very soon, Business Micros was also able to create a tool within the designer which will enable consumers to make a direct enquiry or ask for a quote from a scheme member once they reach the end of the design process. Business Micros’ Managing Director Graeme Bailey explained how this project differed from other more standard door designer projects. He said: “Endurance Doors were looking to use their door designer as a key sales and marketing tool and something which they felt would leapfrog the
competition. They have invested significant time and money with us in getting a solution which I believe now sets the benchmark for the doors sector. “We already supply manufacturing and business management software to the Rocal group which owns Endurance Doors, so the next step will be to integrate this door designer into the rest of their software operation. From our perspective, it is certainly not just about the interface and the user experience, but also about how it works alongside the Evolution and EvoNet software to deliver an efficient, streamlined operation across the whole door buying and ordering process.” Business Micros is exhibiting its range of door designer solutions at the FIT Show on stand 218, alongside its EvoNet business management software. Further information is available at www.businessmicros.co.uk.
READER ENQUIRY No: 0416/0104
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
“Helping our trade customers grow is the soundest investment in our own business” says leading fabricator Lincoln based Sternfenster is one of the largest Deceuninck, Smart, and Residence 9 trade fabricators. The company’s focus on continuous product innovation has seen it expand its portfolio and add new services to its already extensive customer support, paving the way for installers to capitalise on the changing preferences of the consumer market. National sales manager, Steve Lane, talks about how the company’s focus on organic growth is benefitting installers. Sternfenster was one of the first UK fabricators to offer an online quoting and ordering facility. This client-exclusive portal enables installers to order products at their convenience - day, night or weekend - and allows them to generate retail quotes straight from our system. We worked with one of the window industry’s leading software providers to create a unique platform for our customers, and we’re constantly improving it and adding more features to diversify our support. Easy to use and convenient, Sternfenster Plus was designed to complement our “hands-on” trade support. Each new installer joining Sternfenster benefits from a dedicated customer service manager, and a business development manager to guide them through our order-to-
delivery and after-market processes, and offer support when and as they need it. We take the time to learn about our clients’ businesses, and identify potential areas of growth.
Product development It goes without saying that product development is key to helping our customers capitalise on the ever-changing consumer demand. We constantly observe the market, keep up to date with new regulations and technological developments to ensure we’re prepared to launch innovative products ahead of the market, and give our customers a huge head start and a great competitive advantage against their peers. Our investment strategy supports the addition of new, revolutionary products. We are the UK’s first fabricator to acquire a Graf Welder, the latest technology for window and door production that is changing the market’s perception about the quality of PVC-U products. This was the starting point in the development of our exclusive range of timberlook windows and doors, StyleLine. By using the latest manufacturing technologies and the highest-quality components, we ensured our timber-look windows and doors are not only attractive, but also very secure, energy efficient and inherently stronger.
Full product offering
The result is a very appealing range that practically sells itself to both PVC-U and timber buyers.
Our product portfolio is one of the most comprehensive available from a single fabricator, covering everything from sealed units, white PVC-U and timberlook windows and doors, to Residence 9 frames, Spectus vertical sliders, and aluminium frames, including bi-folds in any colour and configuration, shop fronts and commercial doors. And because we manufacture everything in-house, we are able to offer customers high-quality products at competitive prices, enabling them to make more margin on their jobs – installers would be hard-pressed to find a better deal than what we can offer.
A year of StyleLine exclusivity
First class service for over 40 years
This month we’re celebrating a year since the launch of StyleLine and, to help our customers appeal to an even wider audience, we’ll soon be adding some very exciting new products to this range.
With 42 StyleLine installers, and sales growing month on month, to say it was a successful year would be an understatement. Within a few months since its launch, StyleLine gained widespread industry recognition as a G15 finalist, this being the first time ever that Sternfenster has entered the event. Thanks to our advanced new range, we’ve also been awarded a series of prestigious commercial projects within residential and mixed-use developments throughout the country, including London.
Strategic sales and marketing support But none of this would have been possible without the strategic support we’ve developed to promote our new range. Trade customers enjoy sleek, effective marketing materials that help them position StyleLine as a very attractive brand to the end-consumer. It’s not just about the beautiful brochures we’re offering installers - we’ve designed a comprehensive brand strategy that covers different channels from direct marketing to press advertising, vehicle livery and more, all of which are creating market awareness and promoting StyleLine to the end-consumer, ultimately helping our trade customers sell more products.
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Sternfenster has a track record of over 40 years’ supplying market-leading products to the trade, but we’re not resting on our laurels. An area under constant scrutiny and development is our own internal processes that we are always striving to improve to provide top-notch support, and a faster response to our customers. We’ve recently introduced simplified price grids that make it simple for installers to order their products, and, with our Easy Admin function on Sternfenster Plus, they can also manage and track their orders and deliveries in real time. With over four decades of experience in the industry, we’re able to provide expert technical support, assisting our customers when they need it. Our time in the industry has also taught us that every business is different, which is why we develop tailored support to suit each customer. We’ve committed huge resources to achieve this, because ultimately, helping our trade clients grow is the soundest investment in our own business. For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.com
READER ENQUIRY No: 0416/0183
April 2016 | www.glassnews.co.uk
0416/0184
Fuel your potential If your business is small, but your ambitions are great, we can help! At Sternfenster, we nurture your potential and offer you the support you need to grow into a recognisable double glazing company in your area. Here’s how:
Capitalise on every upselling and cross-selling opportunity with our comprehensive range: PVC-U and aluminium windows and doors, Residence 9 and StyleLine timber-look frames, Spectus vertical sliders, and composite doors
Order products quick and easy with our simplified price grids, and via our online quoting and ordering facility – send personalised quotes to your customers straight from our system
Make more profit on your installations thanks to very competitive trade prices from one of the largest fabricators in the UK
Benefit from tailor-made business growth advice from your own, dedicated Business Development Manager – with many years’ industry experience, they’ll help you achieve your sales targets and grow into a recognisable local brand
Enjoy full support from your supplier with free sales and marketing materials, designated Customer Service Manager to help with any queries, no-quibbling 24 hours re-make policy, two-hour delivery slots, and more!
Become the “go-to” home improvement company in your area with real support from Sternfenster! Call 01522 512 525 www.sternfenster.co.uk
windowsystems
April 2016 (Sf) Fuelling your Potential FP2016 Advert.indd www.glassnews.co.uk | April
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No 5 Works | Waterside South | Lincoln | LN5 7JD E: sales@sternfenster.co.uk
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21/03/2016 10:25
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Tailored Marketing support – designed just for you! Richard Kirman Sales and Marketing Manager for IG Doors Trade Division explains the theory behind the Truedor Partner Programme and why they are so excited about it, “We are absolutely delighted to be able to offer genuine tailored marketing support for each and every one of our customers in the Truedor Partner Programme”.
“As with many things in our business and our service offering we try to do things that little bit differently, detail is really important, and we are very keen to treat each and every one of our customers as individual businesses”. “The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements. I don’t imagine any two customer support packages being the same”.
“For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them”. “The Truedor Partner Programme will be at the heart of our FIT Show offering this year and the stand has been designed to demonstrate the different levels of support available to meet the demands of different installer businesses - visitors to our stand will be able to see tangibly what we can offer them in terms of support”.
visitors to our stand at the FIT Show to see it for themselves”. For more information on Truedor visit www.truedor. co.uk or see visit them at the FIT Show Stand 268 in Hall 2.
“We believe our Truedor Partner Programme is something very different from the support offered by others in the market, and we look forward to welcoming
READER ENQUIRY No: 0416/0107
Great products, great service
Kommerling trade fabricator Thermal Window and Conservatory Roof Systems believes the key to their success is very simple – they manufacture great products from one of the best profile systems on the market, and they support it with great personal service.
Director Paul Hardcastle takes up the story “We know that in manufacturing Kommerling products we are offering the trade one of the best PVCu window systems in the industry – this gives us confidence, and it gives are our customers confidence”. “But where we really excel is in the service levels we provide. I guess you could say we are a little bit old school in this regard – we like to keep the service personal rather than have everything automated”. “Our office based team have years of experience in the industry and they develop really good strong relationships with our customers; they
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get to know what a customer wants, how they order, and can usually spot a problem if there is one because they do have that understanding of how they work and what products they want”. “We offer a five-day turnaround on standard white product and ten days on glazed and foiled frames, and the way our team works
with the customers means there are rarely any problems. If there are, we have a fasttrack remake line and we take the view that we will make and deliver the replacement product first and look at where the fault lies later – it is all a part of the extremely high levels of customer service we like to offer”.
“Everybody who works at Thermal Window and Conservatory Roof Systems plays a part in maintaining these service levels and we will continue to develop new products and service offerings”.
“Everybody who works at Thermal Window and Conservatory Roof Systems plays a part in maintaining these service levels and we will continue to develop new products and service offerings”. “As a part of our continued success we will also be announcing an exciting re-brand to the market very shortly, which will see our website re-launched under a new ‘Thermal Trade Frames’ banner – more details to follow”. Thermal Window and Conservatory Roof Systems manufactures the full range of Kommerling products in both chamfered and ovalo systems. For more information, www.eco-thermal.co.uk READER ENQUIRY No: 0416/0108
April 2016 | www.glassnews.co.uk
0416/0109
IG Glass News April16 Ad AW.indd 1 www.glassnews.co.uk | April 2016
13/03/2016 20:33
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Let the outside in
SPECTUS UNVEILS NEW MARKETING PORTAL –
‘GO DESIGN ONLINE’ Spectus fabricators can access a vast resource of new marketing materials, all available online 24/7, on the PVC-U system supplier’s newly launched Go Design Online Marketing Portal. From brochures, newsletters, showroom POS and clothing to specification guides, product renders and merchandising products, the new Marketing Portal puts its customers in control of their marketing, whether they are promoting to trade, commercial or direct to the homeowner. A comprehensive range of marketing materials is available on the portal now, with advanced bespoke branding and email marketing functions to be added soon. The online resource will not only be comprehensive, versatile and accessible but the entire package is backed by the company’s in-house marketing team, as Brand Manager Carmen Velilla explained: “Spectus customers know they have the support of our in-house marketing professionals – the Marketing Portal means they can access all of our support
materials quickly easily and at any time but of course they know they can still talk to our experts if they need one-toone advice.” She continued: “Professionally designed, quality materials are vital in presenting the right impression to customers at all levels and the power of online and email marketing is massive. The Go Design Online Marketing Portal brings all of this within reach of every Spectus fabricator and installer, however large or small their business, and at a fraction of the cost of conventional methods.” Available 24/7, the PrintBase section of the portal offers dozens of brochures, technical documents and other literature, tailored separately at trade, commercial and retail customers, as well as showroom posters and banners, branded merchandising, clothing and merchandising. Soon to follow, CreativeBase will enable customers to create their own bespoke versions of many of the existing items of Spectus literature. After that, CampaignBase will let
customers quickly and easily set up email marketing campaigns, to generate sales leads cost-effectively from a very wide market. All of the materials and services are outlined in the Spectus Promotional Toolkit 2016 and at http://www. spectus.co.uk/trade/godesign-online/ One of the first to set up with the Portal was Shrewsbury trade fabricator Universal Trade Frames Ltd. Sales and Marketing Manager Kevin Jennings says it has brought immediate benefits. “It’s absolutely fantastic, so much better, quicker and easier than email ordering for all my marketing materials. I can see everything that’s available, how much it costs and everything I need to know about it, then just order it there and then; it really is that simple. Anyone who hasn’t tried it yet really should take a look.” www.spectus.co.uk READER ENQUIRY No: 0416/0110
Need an operative-level CSCS Card? No problem with the digital college! At the digital college, we don’t believe in going through a long, drawn out process to get an operative-level CSCS Card - but we do believe in doing it right! The digital college has designed a seamless process for obtaining a CSCS Card within 9 days, from start to finish, through 3 simple steps: Step 1 - Take the digital college course “Level One Health and Safety in a Construction Environment”, sit the exam and achieve the qualification that evidences your knowledge of health and safety. Step 2 - Take the digital college course “Preparation for the CITB Health, safety and environment test” and the mock test that accompanies the course. Step 3 - We will then book the online test on your behalf, at a CITB centre near to your home or place of work – all you have to do is take and pass the test, then sit back and wait for your CSCS Card to be delivered to your home address (within 7 days). All digital college courses are online, so you can work through the course material at your
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own pace, in the comfort of your own home in fact, anywhere you can get onto the internet. If you feel confident that you can pass the CITB Test without the need for the test preparation course, then its no problem. You can skip Step 2 and go straight to the test. If you already have evidence of your competence in health and safety in a construction environment, that’s also not a problem. Just provide us with a copy of your relevant certificate and go straight onto Step 2. Its as easy as that! It may also be worth taking a look at our other health and safety-related, accredited courses – things like Asbestos Awareness, Manual Handling, COSHH, and many more. Contact steve@thedigitalcollege.co.uk or call 02071832673.
READER ENQUIRY No: 0416/0111
Distinction Doors has always firmly believed in supporting its local community and this has been perfectly demonstrated in the company’s recent link up with Barnsley College, the sixth form college just down the road from the company’s Tankersley headquarters. The partnership saw Barnsley College UAL Level 3 Diploma Art and Design students design contemporary doors, including the glass panels, for Distinction Doors’ contemporary range. The project was planned over several months with the Course Leader, Claire Harrison, and developed as a unit titled ‘Distinction Doors Live Brief ’. The brief addressed 2D problem solving skills within Art and Design as well as building students’
employability skills. The theme ‘Let the Outside in’ was chosen with specific instruction on designing for a target audience and has become a course module that has been approved by the college’s exam awarding body, the University of the Arts London. Chantel Roach, Marketing Director at Distinction Doors, said, “We were delighted to be able to support local students’ education and give them the opportunity to work in a commercial environment. We were even more delighted with the quality of the designs we saw which suggests that there are several incredibly talented artists set to take the design world by storm in years to come.” As well as following the design process, the unit also required students to take part
in a competitive pitch process. Students presented their designs to two Distinction Doors’ directors, Chantel Roach and David Gomersall, the Commercial Director, as well as to their peer group. Five students were selected for producing highly commended designs and received a certificate of recognition for their efforts. Chantel commented, “Feedback from the students was that the project was incredibly valuable because it gave them important experience of presenting their work in a competitive environment in a way they will need to do when they are employed. It also gave them useful experience to add to their CVs and university applications.” As a result of the project success, Distinction Doors are working with the College to offer the students work placements later in the year. Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY No: 0416/0112
Gary Morton meets with City Minister – Harriet Baldwin Gary Morton, CEO of the Boing Boing Group and Managing Director of Central RPL, manufacturer and supplier of PVCu windows, doors and conservatories, has recently held an informal session with Harriet Baldwin MP, Economic Secretary to the Treasury. The meeting was also supported by Aldermore Bank, a major funder to CentralRPL.
support offered to businesses in the Midlands.
“I was delighted to be invited to meet with the Minister” says Gary Morton. “We shared views on how Government is attempting to help SME’s across the Midlands and throughout the UK. The Minister’s visit coincides with the release of Bank of England data, highlighting the amount lent to Small and Mediumsized Enterprises under the government’s Funding for Lending Scheme and the aim of the meeting was to discuss crucial issues around the
“Among the issues discussed were access to finance, how innovation can improve services for businesses and the general skills shortages we suffer from. This lead to an in-depth discussion on skilled employment levels and how best we are able to increase training and recruitment policies in the area. It was thoroughly engaging and most enjoyable. Harriet also took a keen interest in our charity work and the industry in general.”
Economic Secretary to the Treasury, Harriett Baldwin added: “I am determined to see a dynamic and competitive banking sector where challenger banks and other innovators can thrive. I will continue to champion innovation in financial services, ensuring the sector continues to meet the diverse needs of UK customers. “It was good to meet someone as enthusiastic as Gary when discussing such matters.” READER ENQUIRY No: 0416/0113
April 2016 | www.glassnews.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
LUMI WOWS THE CROWDS AT SELFBUILD AND IMPROVE YOUR HOME EXHIBITION According to Apeer, the recent Selfbuild and Improve Your Home Exhibition in Belfast was the busiest and most exciting to date, attracting over 18,000 visitors to a new venue at the Titanic Exhibition Centre. The consumer facing show was of particular significance to Apeer as it marked the first official launch of the G-15 Award winning Lumi system in Ireland, and as such the company seized the opportunity to unveil the full range of its cutting edge ‘frameless’ products on its stand. Apeer’s marketing manager, Linda Tomb, said: “We knew from experience of previous Selfbuild shows, and other exhibitions such as London Grand Designs Live, that we would get a great response, but the reaction we had
from trade customers and consumers alike was just fantastic. “Homeowners in particular loved the frameless windows and we noticed that many came back for a second look,” she continued. “After speaking with our sales staff, who took the time to talk them through the design and features, we discovered that they were also just as impressed by the energy efficiency performance as the aesthetics. “There was plenty of interest in our Lumi bi-folds as well, with visitors telling us they loved the stylish yet sturdy looks, and also how easy they were to open and close,” added Linda. “The Lumi doors we had on display were also much admired, once again as they combine a modern design with great energy efficiency – just the
thing to keep one step ahead of the Jones’ next door!” As well as using the show to present the full range of ground breaking Lumi windows and doors to thousands of homeowners, Apeer also took the opportunity to introduce potential trade customers to the products and to its dealer network. “Many of our customers had heard about Lumi windows and doors, so the Exhibition was the perfect place to see them in the flesh and to learn more about our dealer network which is designed to generate pull through demand from consumers and comes with unrivalled levels of support from our in-house technical and sales team,” explained Linda. After a hugely successful show, Apeer has since signed up for the next Selfbuild and Improve Your Home Exhibition in Dublin from the 9th to 11th of September 2016. In the meantime, final preparations are under way for Apeer’s next ‘show stopping’ stand at the International Centre, Telford for the FIT Show in April, where the full range of Lumi products will be drawing the crowds on Stand 208, Hall 2. READER ENQUIRY No: 0416/0115
IT’S PARTY TIME FOR PROFILE 22 CUSTOMER SUPER SEAL Celebrating 25 years in business, it’s all smiles for Northern Ireland-based Profile 22 customer Super Seal. Opening its doors in 1990 in the midst of the double glazing boom, local businessman Kenneth Taylor identified a significant gap in the market and quickly capitalised on it. Identifying a distinct lack of quality uPVC window and door products in the local area, Taylor and his team set up shop in a small premises in Castledawson making 50 frames a week. Now a market leader in uPVC window and door manufacture and installation, Super Seal has grown from this figure to now manufacture more than 2000 frames per week from orders received through four sites across Northern Ireland. “Despite our rapid growth, we made sure to remain true to our core ethos,” explained Managing Director Kenneth Taylor. “We value the individuals who helped us to grow and this is reflected in every aspect of the business.” Initially manufacturing traditional uPVC windows and doors, Super Seal has grown to specialise in producing an array of uPVC
products, including fully reversible windows for the Housing Executive market and has now opened a new composite door factory in Lurgan. “More recently we added aluminium windows, doors and bi-folding doors to our range,” said Taylor. “We’ll also be launching an exciting new product at FIT Show 2016.” With customer service an important part of Super Seal’s business, according to its Managing Director the company has always aimed to be recognised as a highly customer focused supplier. Hosting three nights of celebrations with its north and south customers for hitting 25 years was therefore to be expected. Hosting celebrations late last year at the Lough Erne
Resort in Enniskillen, the Clarion Hotel in Cork, and the Red Cow Hotel in Dublin, besides the anniversary buffet and company speeches the celebrations gave Super Seal the opportunity to tell its customers about the exciting new range of niche products Profile 22 are set to reveal at this year’s FIT Show. A customer of Profile 22 for over 20 years, a relationship that started early on has blossomed into a full-blown partnership. “We want to congratulate Kenneth and Super Seal on their landmark anniversary,” said Wolfgang Gorner, Epwin Window Systems’ Sales Director. “We love working with them and look forward to another 25 years!” READER ENQUIRY No: 0416/0116
£150k investment for fast-moving Warwick Liverpool-based uPVC trade fabricator Warwick North West have invested £150k in new machinery, significantly increasing their production capacity. The company has purchased three state of the art units
from world-renowned manufacturer URBAN via TMS: an SV410 corner cleaning machine and two four-headed welders, including a top of the line AKS 1805 ETL Vertiquad.
“We’re really ambitious about the growth we want to achieve in 2016 and the new machinery is central to our plans,” said Managing Director Greg Johnson. “Warwick specialise in high-end, meticulously-crafted products, and the investment means we can scale up while continuing to provide our customer base with the best products and most reliable service around.” The new corner cleaners and quad welders are just the latest in a string of investments made by the forward-thinking fabricator as it pursues ambitious growth plans for the year ahead. 2015 saw Warwick invest a further £500,000 in a second Schirmer Saw Centre, integral to the launch of Innolux, the company’s signature line of premium windows and bi-folding doors. This followed the launch of a rebranded Warwick North West, bringing together previously separate Warwick
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Developments and Warwick Sliders as a unified business focusing on specialist products. Continuing to look to the future, the company has also taken on four new apprentices. Founded in 1998, Warwick North West is one of the region’s leading providers of uPVC windows and doors. Over nearly two decades, the Liverpool-based fabricator has developed a reputation for delivering exceptional levels of customer service, making them the ‘go to’ suppler for many installers in the North West. Last year, Warwick was included in the Insight Data Top 30 list for the second year running. For more information visit http://www. warwicknorthwest.co.uk/ or call 0151 933 3030.
READER ENQUIRY No: 0416/0117
April 2016 | www.glassnews.co.uk
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Seeing through the assessment myth Stroma Certification has a longstanding relationship with all major UK trades. A focus for the business is to understand the issues affecting installers so our certification schemes can offer some solutions. We speak to glazing installers at trade events, such as the FIT Show, and our team is also on the phone everyday listening to what you’re saying about the industry and talking about the fenestration industry to many installers. This interaction has uncovered a number of misconceptions, some of which you can see repeated by installers at PIGS events or in online forums. In particular you find the words assessment, exam and test frequently causing a panic about what a Doors and Windows installer can expect and the pitfalls of an assessment based on a fear of the unknown. What prompts such alarm whenever a certified installer receives notice of their annual assessment? We believe the nervous anticipation is usually caused entirely by what might happen during an assessor’s visit when the reality is that they exist to check on the experience any active glazing installer should have. Annual assessments should have one purpose. They confirm competency. During a Stroma Certification assessment the assessor’s aim is to gain a record of one particular installer competently performing the job
they’re paid to do. It’s not about putting the installer “through the ringer” or arriving with unrealistic expectations, but instead it tests their skills fairly and positively. We know that many Doors and Windows installers have been doing their job well for many years so the assessment should also ensure you’re kept up-to-date with new developments and processes in the fenestration industry. There are two parts to a Stroma Certification assessment for Doors and Windows: an office assessment and an on site assessment. The office assessment is paperwork based. The assessor will check through the basics of the company’s structure. This proves that the correct level of insurance has been obtained and all policies are compliant, for example. The on site assessment is an opportunity for the installer to demonstrate a typical installation and their technical knowledge. It requires the assessor to see a window or door installation from start to finish. This allows the glazing installer to both show their skills and explain to the assessor what’s happening. The assessor is there to ask questions, but nothing intended to dupe the installer. Anything asked will be on a topic that any competent glazing installer operating in the fenestration industry can comfortably answer such as fixing methods, access, installation & sealing methods and protection equipment used.
Dispelling some of the myths should be part of the assessment. A major concern we’ve noted is that the assessor may ask “silly” questions. Actually, the questions will be related to the installation and techniques being demonstrated. It’s a chance for the installer to prove their competence and the assessor may suggest tips to improve techniques or equipment use. Another worry is that the assessment could trick the installer. That’s why we prefer to follow a standard process which is fully explained in advance to the Doors & Windows installer so that everyone knows where they stand. It’s vitally important that an assessor displays competence as much as the installer whom they assess. We encourage assessors to act as a wealth of knowledge to our installers. It doesn’t start and end with the assessment. Installers can talk to their assessor post assessment too to maintain continuity of relationship. They can’t instruct an installer on what to do, but equally you should never be left in the lurch following an assessment. It should never ever be designed to catch you out or leave you at a disadvantage. The Internet is an incredibly useful tool but beware the dangers of hearsay. By all means take advice from your colleagues who have been through assessments. That can help with your preparation, but don’t feel too concerned if you read about a bad experience.
Your certification body should make you completely aware of their expectations beforehand. Just remember that the assessment is a way for your certification body to ensure you’re following the regulations laid down by Government. It works for you, not against you. Stroma Certification certifies installers and assessors so our expertise covers the entire industry. That feeds into our method of performing assessments with the end goal of making sure the services you provide to customers are of the highest quality. It’s all about maintaining standards and that’s certainly nothing to worry about. By Andy Sharp, Commercial Manager. READER ENQUIRY No: 0416/0120
ANNUAL SURVEYOR & INSTALLER MEMBERSHIP £288 (inc VAT) JOIN STROMA CERTIFICATION’S AWARD WINNING SCHEME FOR DOORS & WINDOWS INSTALLERS: n Repeat certificates only £5 n Building Control notifications £150 (inc guarantee) n Free Online Notification Tool n Free technical support n Business Insurance and more The clear choice for the fenestration industry
0416/0121
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April 2016 | www.glassnews.co.uk
0416/0122
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Metal Technology enhances
Ding Ding Ding!
the Emerson façade
Extensive glazing for the Emerson Building at D2, Aberdeen has been facilitated with a suite of systems from Metal Technology, including curtain walling, windows and doors. The facility will support a range of services and solutions from both Emerson Process Management and Emerson Network Power, including a support service for customers with North Sea installations. The design features a 2,600 square metre office accommodating sales and
support, linked to a 3,065 square metre service centre. Metal Technology’s System 17 high rise, capped curtain walling system was the product of choice for the expansive glazed façade. Ultra-flexible and aesthetically appealing, this structurally engineered system offers high levels of thermal and weather performance providing a cost-effective solution for the Emerson Building’s designers. Two products from the Metal Technology [THERMAL] range were also specified: System 4-35Hi+ windows and System
TWR sponsor up and coming boxing talent
5-20D Hi+ high performance thermally enhanced doors. The [THERMAL] suite of systems utilises bespoke thermal gaskets, cellular foams and polyamide thermal isolators contributing to impressively low U values across the range. The
system design also offers full security compliance and a high level of weather performance. For more information visit www.metaltechnology.com.
READER ENQUIRY No: 0416/0123
HURST MAKES IT EASY
Hurst Plastics has launched a companywide strategy which aims to overcome the top frustrations that installers face when buying doors. The company has been reviewing every core process within the business as part of its mission to make Hurst ‘the easiest business to work with’.
Kevin Wheatman, Hurst Plastics’ Director and General Manager, explains: “We know that the major issues that installers face are long lead times, incomplete deliveries, unhelpful staff or unreliable service, which all impact on how efficiently they run their businesses. Hurst is already well known for its high levels of service, but we want to be even better. It’s our goal to provide the very best service for customers by removing waste, reinforcing our supply chain and improving our systems and processes, whilst developing our people. We have been steadily improving efficiencies throughout the business and building on our
capability and capacity to help us deliver a consistently high quality product and service to customers. We’ve also been working closely with suppliers to ensure that we are fully integrated with them to maximise efficiency and lead times and minimise errors. These initiatives are driving us towards becoming the easiest business to work with.” The company is already working more closely with customers to integrate their unique requirements into their business. This approach is designed to make it easier than ever before for customers to place orders and track their progress. “We have implemented a number of electronic systems, such as Hurst Live and fleXipod to achieve this, but we also recognise that our customers are unique and that one system does not fit all. It’s important for us to work with them on an individual basis to establish a more effective process that suits their business,” says Kevin.
“Hurst’s fleXipod GPS system enhances the package and keeps customers fully updated with accurate, real time information on their scheduled deliveries.”
Hurst has been further improving process and material flow and now operates a dedicated composite factory on a double shift basis at its 50,000 square foot site in Kingston-uponHull. “This helps us to maintain consistent and reliable manufacturing rates,” says Kevin. “Our two daytime shifts fabricate and finish our composite doors and our logistics team loads them through the night ready for delivery first thing the next morning. It’s responsive and customers value predictable delivery schedules,” Kevin adds. Hurst has also developed a robust system to manage stock and transport to help the company maintain competitive lead times. Hurst now delivers more than 95% of its products on its own fleet of vehicles and is further improving on its already impressive on-time in-full fulfilment levels of 98%. Hurst’s fleXipod GPS system enhances the package and keeps customers fully updated with accurate, real time information on their scheduled deliveries. The fleXipod system links seamlessly with Hurst’s IT infrastructure and its ‘Hurst Live’ trade package, which fully updates and supports customers. This bespoke system has become an invaluable resource for more than 1,000 of Hurst’s live account customers who can access technical data, track and trace orders and order and price doors at any time. With growth predicted again for Hurst in 2016 across both door panels and composite doors, the company will continue its rolling programme of investment in plant and machinery and training for its 120-strong team of staff. The firm is also set to expand its sales team with the recruitment of an additional regional account manager to cover the south. Tel: 01482 790790 - www.hurst-plastics.co.uk READER ENQUIRY No: 0416/0124
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Thomas Essomba and Terry Richardson, Managing Director.
TWR Bifolds, who are famous for their superfast lead times, have revealed that they will be sponsoring Thomas Essomba – a boxer who is fast becoming recognised as one of the biggest talents fighting out of the UK. Thomas, 28, was born in Cameroon and boxes in the light flyweight division. He is making waves in the North East and UK thanks to his natural talent and dedication to the sport. Thomas has had seven bouts so far in his burgeoning career, winning six and losing one. He participated in the 2012 Olympic Games and was also recently crowned the new Commonwealth flyweight champion. He arrived in the UK penniless as an immigrant and soon attracted attention due to his boxing flair and natural fitness. TWR is sponsoring Thomas in his up-coming matches, where their branding will appear on his kit. Terry Richardson, Managing Director of TWR, comments: “We’re proud to support up-and-coming talent in the area, particularly as many of the staff here are a big fans of the sport. The TWR team wish Thomas the best of luck for his next match; and to anyone in the industry watching, look out for our TWR logo.” Part of the TWR Group, TWR Bifolds manufactures a range of quality aluminium products including bi-fold doors, patio doors and vertical sliders. Recent investment in its production and colour processes means TWR Bifolds can now supply aluminium bi-folds in any RAL colour on a superfast three-day lead time. For more information please call 0191 565 2200 or visit www.twrbifolds.co.uk. READER ENQUIRY No: 0416/0125
April 2016 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Look no
SHIFT IN PERSPECTIVE ON FIRE SAFETY UNDERLINES GGF INITIATIVES
Hands!
The Glass and Glazing Federation (GGF) continues to raise concerns based on feedback from companies in the glass and glazing industry, that all is not entirely well in the provision of fire safety measures in buildings.
Isn’t it about time the industry moved on and removed feature groove welds from flat, white PVCu windows? For innovative Sussex based fabricator Whiteline, the time is now.
On 5 January, Government announced that responsibility for fire prevention and rescue now moves to the Home Office. The change is said to “support a radical transformation of how the police, fire & rescue services work together.” From 1 April 2016 staff working on national fire policy will also transfer across from the Department of Communities and Local Government (DCLG).
announcement we are naturally concerned there will be compromises made between Government departments with relation to fire safety in buildings. We have outlined the consequences for our industry on the GGF website homepage which we hope everyone responsible for fire safety in buildings will consider in view of the forthcoming changes.”
The latest development follows an announcement on 11 September 2015 to possibly change the way police, fire & rescue, and ambulance services work together. These changes should enable police and crime commissioners to take on the duties and responsibilities of fire & rescue authorities where a local case is made, creating a single employer for police and fire. It is also suggested that the fire service can help lighten the load on stretched ambulance services by taking on more responsibility for first response medical emergencies.
To read the full consequences for fire safety as identified by the GGF please visit the GGF website http://www.ggf.org.uk/news/ shift_in_perspective_on_fire_underlines_ ggf_initiatives If you would like to contact the GGF regarding the GGF Fire Resistant Glazing Group please email info@ggf.org.uk.
Giles Willson, GGF Managing Director, commented, “Following the Government’s
READER ENQUIRY No: 0416/0126
Is your supplier letting you down ?
The team in Eastbourne are passionate about delivering high specification, high quality products to give their customers a real edge in the market. Now Whiteline is moving its activities up to a new level. They’ve invested a hefty £1.4 million in new equipment and processes to upgrade and improve their manufacturing capability, product quality and overall customer offering. Ken Gray, Whiteline’s Deputy MD, explains how this new approach was rolled out. “We wanted to challenge outdated machinery and production processes and embrace fresh approaches. By investing in new bespoke equipment and adopting lean manufacturing techniques, used in industries such as automotive, we can achieve market leading construction, finish, production flow and efficiency. This delivers the consistent, best quality products our customers require.” The first phase of the investment programme was a new £0.5million fully-automated Rotox
sash line that produces a consistently finished sash every 70 seconds. The state-of-the-art CNC quad welder concentrates 270°C heat for more accurate, better quality welds, especially on foil finishes. The sash is cooled then cleaned, with a knifed process, to produce 2.5mm wide cleaned welds with unique, inner bevel pinch detail to just 0.2mm. Finally the beads are cut and fitted perfectly, first and every time. A brand new frame line was the second stage of installation, mirroring the qualities of the sash line, to create a new standard in finished sash & frame combinations. Further tooling, custom welding blocks, bar coding and control automation complete the full new line investment. All in all, more industry firsts for Whiteline, better products for their customers and no need whatsoever for hand finishing! Tel: 01323 723724 www.whiteline.co.uk www.PlatinumNRG.co.uk READER ENQUIRY No: 0416/0127
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CONTINUED GROWTH FOR DUTEMäNN Kent based trade aluminium door fabricator, Dutemänn, has announced a whopping 22% increase in sales for the year end 2015. A positive climate in the home improvement sector coupled with the popularity of high quality doors, such as the Schuco bi-folding door and the all new Dutemänn Glide-S has helped contribute to the continued growth of Dutemänn. “We have a strong investment strategy here at Dutemänn,” says Martin James, Managing Director. “Our success in 2015, has vindicated the decision to move into our new premises. The factory expansion, giving us a total operating space of over and 16,000 sq ft along with the launch of Glide-S ultra-slim profile aluminium sliding door early 2015 has contributed to our success in the industry. Dutemänn will once again be exhibiting at the Fit Show on stand 120, to reveal its latest door innovations including the Dutemänn Haus Tür, a fully bonded, contemporary aluminium residential door, you’ll be one of the first to see this special door up close and personal. An upgrade of the popular Dutemänn Haus
WinMark Certification gains UKAS accreditation
range, launched in 2013, Tür is aimed largely at the renovation market and is said to offer ‘exceptionally high’ security standards, as well as durability and energy efficiency. “We want to engage with our target market face to face to demonstrate how exceptional our product range really is”, says Martin, “We expect the exposure at the Fit Show to aid us in the growth of our UK business for 2016.” As one of the biggest trade suppliers of Schuco Bi-Folding Doors, you’ll also get the chance to see the ASS70 FD, an impressive corner bi-fold like no other. It offers the benefits of a wide choice of styles, quiet operation, perfect weather tightness, and high transparency. Tel: 01322 771213
READER ENQUIRY No: 0416/0129
Wintech Testing, the UKAS accredited testing specialist with a dedicated testing laboratory in the UK and customers around the world, is delighted to report that it has gained the additional UKAS accreditation for its newly launched third party certification scheme, the WinMark. In addition, and to support the scheme, Mark Swanborough will be moving into a new role as Certification Manager. Mike Wass, Technical Director of Wintech explains: “Having provided testing for window, door and glazing products for some years as part of the certification process, it made sense for us to go the extra step and offer our own certification schemes. We are very pleased to have already received such interest in the WinMark Enhanced Security Certification since its launch in November, and even more so to have achieved the UKAS accreditation, so our customers can rest assured that the WinMark schemes are subject to the same high quality as our testing. What’s more, Mark’s new appointment allows us to carry the fastidious organisational and developmental skills he brought to the Laboratory Development Manager role into the certification process.”
Mark Swanborough adds: “I’m excited to be involved with the WinMark schemes and I feel that it will be a huge benefit to our customers. The schemes can help gain membership of Secured by Design, which is becoming increasingly important to those companies wishing to go the extra mile. Moreover, it can be used to demonstrate compliance with the requirements of Approved Document Q. This fantastic new offering is already available but we invite both existing customers and anyone who would like to find out more about it to come and see the team on stand 102 at the FIT Show.” For more information about Wintech Testing & Certification please call +44 1952 586580 or visit www.wintechtesting.com.
READER ENQUIRY No: 0416/0130
New unit increases capacity for R9 Launched at the FIT Show 2013, Residence 9 (R9) has been selling like hot cakes as homeowners, installers, planners and private developers have become enthusiastic ambassadors of its high end windows ‘windows the way they’re meant to be’. The Super-Premium composite systems company has outgrown its facilities, and has significantly increased its warehousing capacity through the acquisition of a neighbouring unit at its base in Gloucester, increasing total capacity to 76,000ft2. The company has
invested in new extrusion lines, more people to service demand and new vehicles as it prepares for continuing rapid growth. Managing Director Dan Gill says: “R9 has grown spectacularly fast since launch because installers and developers find that homeowners are happy to pay significantly more for modern high-performance beautiful windows that restore or add character to their home. We expect that the launch of new systems at the FIT Show to join R9 in The Residence Collection will change the way the industry
sells windows. The Residence Collection along with Window Widgets is the Windows Division of DW3 Products Group. DW3, which includes Solidor the leading premium quality composite door, is investing heavily to meet demand for innovative premium quality products.” To find out more about R9 visit www. residence9.co.uk and follow @residence9. To find out more about The Residence Collection visit stand 370, the FIT Show at The International Centre in Telford on the 12th-14th April.
New unit increases capacity for R9. READER ENQUIRY No: 0416/0131
30 winning years for Window Warehouse 2016 sees Window Warehouse – a Portsmouthbased fabricator of industryleading windows and doors from The VEKA UK Group – celebrate its 30th anniversary in the home improvement supply business. The company, which has been a customer of The VEKA UK Group’s Halo brand for the last 17 years, fabricated more than 18,000 window and door units in 2015 – a huge leap from the 1,500 it produced in 1986; its first year of trading. Director, Malcolm Cake commented: “A lot has changed for Window Warehouse over the past 30 years. We started out in a single, 1,500 square feet unit, growing to take on an additional seven units –
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each dedicated to a different product – today boasting a combined footprint of over 30,000 square feet. “What has guaranteed our success and longevity is the way we constantly strive to improve our product offering for customers. The switch to Halo has paid dividends from day one, as the brand’s position in The VEKA UK Group keeps us consistently at the forefront of industry trends and technical advancements. “From its comprehensive range of colour options to the FlushSash window suite – perfect for period properties and buildings in strictly governed conservation areas – we found our ideal systems supplier in Halo. In fact,
back in 2008 we were the first of The VEKA UK Group fabricators to manufacture a PVC-U bi-folding door, designed and tested with VEKA and Halo’s support; an indication of just how forward thinking our two organisations are!” Window Warehouse has proudly embraced technology – both online and in its production processes. “Not many companies in our industry offer an online quoting and ordering facility”, Malcolm continues. “It’s a clear way of streamlining the process for both fabricator and installer but, if help is needed, we’re still always on hand to offer training and advice. “We’ve introduced a scanning system to our
factory; great for quality assurance and traceability. And our marketing team not only handle advertising and social media for Window Warehouse but can also advise and assist customers with their marketing too.” Dave Jones, Managing Director for The VEKA UK Group added: “We’re proud to work with Window Warehouse – a proactive company that thoroughly deserves its 30 years of success and many more to come. It fully engages with the support we offer, being both an Approved Fabricator and a Network VEKA member company, and we look forward to maintaining our mutually beneficial relationship over the next 30 years.”
Asked about plans for the future, Malcolm explains that Window Warehouse’s successful formula will continue: “We’re currently in the process of expanding our factory and investing £400,000 to update our machinery, keeping us where we like to be: at the industry’s cutting edge!
Staying ahead of the game in terms of products, quality and service has served us well for 30 years, and we see no reason to change now!” Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0416/0132
April 2016 | www.glassnews.co.uk
0416/0133
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High flying Dekko Inspire Britain in 2016 High flying trade fabricator Dekko Window Systems have been included in the 2016 edition of the 1000 Companies to Inspire Britain report. The report is created by the London Stock Exchange and is an annual celebration of some of the fastest-growing small and medium-sized enterprises (SMEs) in the UK. The selection criteria requires companies to show growing revenue over the past four years and to outperform their sector peers. During the four year time period monitored by the London Stock Exchange, Dekko have grown from £6m to £11m turnover, launched a raft of new innovative products and moved from their original 25,000 square foot facility in Bredbury into a state-of-the-art 55,000 factory in AshtonUnder-Lyne, complete with its own dedicated Residence 9 manufacturing area. They also became one of the first companies in the UK to invest in a SL4FF Seamless Quad Welder from Graf Synergy, allowing them to manufacture uPVC frames with a seamless corner weld finish. Sales director Kurt Greatrex discusses: “1000 Companies to Inspire Britain is a prestigious report that recognises some of
loyalty and support, because none of this would have been possible without them. We aim to build on our success and keep getting better, faster and stronger.” The success story looks set to continue for Dekko, with the fabricator preparing to launch an exciting new product range into the market. “The range will be manufactured using the new Seamless Quad Welder and we think it’s going to revolutionise the uPVC market,” Kurt adds. Established in 2008, Dekko Window Systems are one of the UK’s leading fabricators of high-end uPVC and aluminium windows and doors. They fabricate Deceuninck, Kommerling, Residence 9 and Reynaers, and supply to installers nationwide. Dekko recently launched Räum, a new brand that encompasses aluminium bi-folds and patio doors and uPVC patio and slide and swing doors. the country’s most dynamic businesses, and we’re very proud to be included. It’s been an incredible four years and we would like to take this opportunity to thank our customers for their
Here’s how
to bring a National Plastics’ store near you
(and win £5,000 of building plastics at the same time) National Plastics, the UK’s largest independent trade counter, has just launched a new website, www. wewantbetter.co.uk, where people can nominate the town they’d most like a National Plastics store to open in. And as an extra incentive, every person who nominates a town where a new store goes on to be opened will be entered into a prize draw to win £5,000 of building plastics of their choice. The company wants to take its total number of stores to 50 by the end of 2017 and the aim of the new campaign is to find out which towns
need the core values the company brings the most.
ourselves on a service that’s second to none.”
National Plastics prides itself on understanding what the trade needs. Geoff Foster, the company’s Managing Director, says, “There are three core values that make National Plastics different. We offer the right products with the right quality – if we don’t sell it, you won’t need it. We also offer the right price – we strive to offer the best price in the area and offer trade discounts too. And we offer the right service – we’ve got over 25 years’ experience in the building plastics industry and we pride
National Plastics is one of the biggest success stories of recent years and with good reason. Its compelling proposition of the right product, the right price and the right service makes it the obvious go-to trade counter. And for those who have yet to experience the National Plastics approach, now’s your chance to change that and win £5,000 of building plastics too – simply log on to www.wewantbetter.co.uk! Tel: 0800 011 3503 www.nationalplastics.co.uk
For more information contact Dekko on 01614060055 or visit www.dekkowindows.com. READER ENQUIRY No: 0416/0134
CONSERVATORY OUTLET
NAMED ONE OF YORKSHIRE’S FASTEST GROWING COMPANIES Hailed as one of Britain’s ‘inspirational companies’ in 2015, Wakefield-based fabricator Conservatory Outlet has now been identified as one of the Yorkshire Fastest 50, thanks again to its outstanding growth. The Yorkshire fastest 50 2016 list is the sixth of its kind and has been compiled by independent economic researchers at Bradford University School of Management to celebrate the fastest growing, most dynamic, privately owned companies in the county. With the cementing of a ‘Northern Powerhouse’
very much on Government agendas, businesses such as Conservatory Outlet are turning the concept into a reality, spearheading economic growth for both Yorkshire and the North of England as a whole. Conservatory Outlet is one of two companies from Wakefield, West Yorkshire, to make the list but as managing director Greg Kane explains, it’s business model has more far-reaching positive effects: “We supply and support a small but elite network of clients which span the UK and each excel in their respective areas, such as Hazlemere Window
Company and Joedan Home Improvements which have both recently been listed in the London Stock Exchange Group’s 1,000 Companies to Inspire Britain 2016.” Greg’s business partner, Michael Giscombe, added: ‘We are extremely proud to be recognised as one of Yorkshire’s ‘Fastest 50’ and thank all of our stakeholders for their contributions towards our continued success.” March will see a Yorkshire Fastest 50 awards ceremony take place in Leeds during which overall category winners will be announced, with Conservatory Outlet currently competing in the medium-sized business category, though on course to insert itself into the large category before the end of the current financial year. Organised and sponsored by Ward Hadaway Law Firm, the Yorkshire Fastest 50 is becoming a real fixture on the region’s business calendar and a true annual celebration of the companies within the area that are setting the pace for a Northern England economy boom.
READER ENQUIRY No: 0416/0135
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L-R Greg Kane & Michael Giscombe.
READER ENQUIRY No: 0416/0136
April 2016 | www.glassnews.co.uk
0416/0137
DIGITAL
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79
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
The VEKA UK Group names EWS ‘Supplier of the Year’
TEAMWORK PAYS OFF FOR GRAND-SCALE PORCH REFIT
The VEKA UK Group’s inaugural Supplier of the Year awards has seen EWS (Manufacturing) Ltd. scoop the overall winner’s prize. EWS provides steel reinforcements for the Group’s industryleading PVC-U systems.
Teamwork, good communications and the application of traditional skills all came to the fore when more than 200 dated and decaying timber porches need replacing in Alexander Park in Manchester’s Moss Side.
The awards were split into four disciplines, with EWS triumphant in the Technical – In house design category before going on to win the main prize. Renolit was named best Manufacturing Consumables supplier, with OMYA and Chick Plastics successful in the Raw Materials and Ancillary categories respectively. “We’re meticulous in our vendor selection”, commented Nicola Woods, Purchasing Manager for The VEKA UK Group. “Every month our key suppliers are provided with a Vendor Rating report which outlines their performance over the preceding period. Suppliers are graded on quantitative data such as number of non-conformances and ‘on time in full’ (OTIF) deliveries, but also on qualitative data such as customer service, flexibility and timely response to queries. “This comprehensive reporting means we can identify potential issues at an early stage and intervene before there’s any risk of our customers being inconvenienced. It also provides the data from which we’ve calculated our top-scoring suppliers, and now – with these awards – acknowledge the crucial contribution they make to The VEKA UK Group’s continuing success. “Suppliers must achieve or exceed a benchmark score – each month, without fail – in order to remain our approved supplier, and we also hold regular face-to-face review meetings to develop relationships that are beneficial to both parties. Through these interactions, we have the utmost confidence in the efficiency and robustness of our supply chain, and we can pass that assurance on to our valued customers.”
PVC-U had been the natural choice for the replacement, offering greater thermal efficiency as well as significantly lower maintenance. Profile 22 was chosen as frame system, not only for its product specification but also the well-known benefits of working with its Approved Window Contractor scheme. However, the entire project would have been a non-starter but for a little inspiration and traditional expertise, as Gary Wilde, MD of the chosen scheme member, Select Windows, explained: “At first it was thought it couldn’t be done with PVC-U because of possible problems lining up with existing roofs and gutters. But Tony Wood, one of our co-founders, with over 35 years’ industry experience, cut and re-welded the guttering to a purpose-made angle. Without his expertise, the project might never have got off the ground in the first place.” The original porches had been part of a major redevelopment of the estate in 1994 but ongoing repair and repainting costs, as well as rotting frames and insecure doors made replacement inevitable. Initially, Profile 22 was asked to provide advice to City South Manchester Housing Trust, as the two have worked closely in the past. Profile 22 got on board with CAD drawings and a specification that was put out to tender through the Approved Window Contractors network. The Vendor Rating scores for five key areas – product quality, on-time delivery, customer service, quality system (ISO 9001), and environmental management
Pictured (L-R): Merv Richards - EWS Manufacturing Ltd, Managing Director, Andy Richardson - EWS Manufacturing Ltd, Chairman and CEO, Arc Specialist Engineering Ltd, Janine Jacques - The VEKA UK Group, Assistant Buyer, Angie Rickhuss - EWS Manufacturing Ltd, Customer Service Manager, Nicola Woods - The VEKA UK Group, Purchasing Manager and Steve Bayley - EWS Manufacturing Ltd, Sales & Marketing Director.
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Pyroguard
on fire in 2016 Select Windows was chosen, via main contractor Mears Group PLC. During the contract, every element of the chain paid tribute to every other for good communications and co-operation that led to a smooth, efficient team effort with a completely complaint-free outcome. City South Building Surveyor Nick Moulding said: “It has all run remarkably smoothly. The product and fitting teams have been excellent. My thanks to the operatives as they have fitted 202 porches and we have received no complaints at all from the residents. “Select attended every property on time and returned immediately to any where there was a query or problem. Many residents have mentioned how good the porches look and they are pleased with the added security from the windows and doors.” Walsall-based Select Windows, as a Profile 22 Approved Commercial Manufacturer, was able to access details of the original tender from the Profile 22’s tender portal, as it had done many times to gain work on previous occasions. In just under six months, Select installed 202 porches using Profile 22 doors and frames with 28mm double glazing. Select has been in business 35 years and recently reached a milestone of producing 1,000 units a week. Around 55% of its work is commercial and 15% retail, with the remainder as trade supply to other installers. Further information on Profile 22 can be found at www.profile22.co.uk. READER ENQUIRY No: 0416/0138
system (ISO 14001) – were compared for all suppliers, with EWS achieving the highest cumulative score of all. Andy Richardson, Chairman of the Wolverhamptonbased cold-rolled production specialist said: “I am delighted that EWS has won The VEKA UK Group’s Supplier of the Year Award. EWS is honoured to have enjoyed a trading relationship with VEKA for more than 25 years. The Supplier of the Year Award is a reflection of EWS’ determination to excel and the commitment and high standards of EWS’ employees. We’re proud of our contribution to ensuring that The VEKA UK Group’s systems meet the most
demanding standards and accreditations.” Dave Jones, MD of The VEKA UK Group congratulated EWS, saying: “Our aim is always to work with companies that uphold the same exacting standards as we do, and nurture those relationships to create a stronger partnership. These awards are a great way for us to encourage superior performance in all our suppliers, and deliver the benefits to our customers. Well done to EWS for demonstrating excellent quality and service, in this, the awards’ first year.”
Fire resistant glazing manufacturer Pyroguard announces exciting changes at the company with the recent appointment of Neil Tilsley as Chief Executive, who joined the company on 1st January 2016, and a major investment programme into its manufacturing facilities in the UK and France. Neil brings a wealth of experience in the manufacturing and construction engineering sectors and has previously held commercial and general management roles with organisations including Abloy UK, NG Bailey and most recently Polypipe Ventilation, where he oversaw a period of significant growth including three strategic acquisitions. Neil’s appointment coincides with the completion of a >£1m investment programme into its manufacturing facilities in Haydock, UK and Seingbouse, France. This investment has included new resin mixing equipment and a semi-automated racking system at the UK site and delivers further improvements to the company’s cuttable fire glass products in terms of improved processability, tighter thickness tolerances and improved optical performance. Commenting on his appointment and the investment activity, Neil said, “Pyroguard is a leading brand in the fire rated glazing sector, with a team with a wealth of technical knowledge and a first rate customer service. I look forward to leading the company through a period of further investment for growth, building upon our market-leading product portfolio and excellent customer relationships to increase our share of the global fire resistant glass market.” For the latest news on Pyroguard and our fire glass solutions, follow us @Pyroguard or on LinkedIn and visit www.pyroguard.eu. To speak to our specification team about your individual needs, call 01942 710 721.
Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0416/0139
READER ENQUIRY No: 0416/0140
April 2016 | www.glassnews.co.uk
0416/0141
PR
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81
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Stevenswood makes London Stock Exchange Group’s top 1,000 for 2016 Stevenswood, a West Lothian-based manufacturer of industry-leading PVC-U systems from The VEKA UK Group has been selected as one of the London Stock Exchange Group’s (LSEG’s) prestigious 1,000 Companies to Inspire Britain in 2016. Described by the LSEG as “an annual celebration of some of the fastest-growing and most dynamic small and medium-sized enterprises (SMEs) in the UK”, the report – now in its third year – is supported by numerous senior politicians including the Chancellor, George Osborne MP, with media partnership from industry-championing national newspaper, The Daily Telegraph. Only 56 Scottish companies, and 104 from the manufacturing sector throughout the UK made the list, further highlighting the prowess of Stevenswood’s achievements over those of its peers. Managing Director, Ron Hepburn commented: “To be listed in the report is reliant on a business’ performance over the last four years – a period of significant growth for Stevenswood – and we’re thrilled to have
our accomplishments recognised by such a prominent exponent of UK enterprise. “2014 saw us relocate to a new five-acre home, streamlining our manufacturing, with all processes now taking place under one roof. Capacity more than doubled within months of the move, comfortably making us Scotland’s premier trade fabricator and one of the UK’s top 30. “Early last year, we secured £3.5m investment from the Business Growth Fund (BGF), enabling us to further expand production and double our trade counters throughout Scotland from 6 to 12. Thanks to the capital that the BGF invested, sales grew by 23% in the 12 months to 31st October 2015, and we now plan to open 10 additional trade counters in 2016.” The boost in production and sales has been reflected in Stevenswood’s employment figures, with 60 new jobs created since the BGF’s investment, taking the company’s total workforce up to 158. “Stevenswood’s growth has been rapid but sustainable”, Ron continues, “and we’ve never
compromised the quality of our product or service. Our main market remains the loyal tradespeople we have built up over the years, but increasingly we’re working with homeowners who want to ‘do it themselves’ too. “The VEKA UK Group is the ideal systems supplier as it more than satisfies every link in the supply chain. Homeowners love the quality, versatility and performance of its products, and its installer support programmes provide reassurance that the fit will match the finish. As a fabricator, we know that the demand for VEKA products will always exist – especially given its propensity for technical advancements – and we don’t underestimate the role our relationship with The Group has played in our continuing success.” Dave Jones, Managing Director of The VEKA UK Group commented: “We’re thrilled to see the work of one of our leading fabricators celebrated in such a wide-reaching and well-respected resource. Stevenswood has fearlessly grasped every opportunity open
to it, and thrived through a tough economic period where so many have faltered. On behalf of The VEKA UK Group I offer my sincere congratulations – long may their success continue!” Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0416/0142
FABRICATE OR BUY-IN? 24/7 ordering ...CJR GOES FOR BOTH WITH GLAZERITE thanks to Astraseal’s online innovation
One-stop shop trade fabricator Astraseal has brought in a quick and easy online ordering system, set to revolutionise the way its customers buy. Astraseal installers are now able to place orders 24 hours a day, 7 days a week thanks to Window Designer, the cloud-based system from industry software experts First Degree. With just an internet-enabled computer, customers can get instant quotes, make purchases and check the status of live orders in real-time. “At Astraseal, our philosophy has always been prosper by helping installers prosper,” said Marketing Manager Zac Nedimovic. “We constantly strive to expand the support package we offer our installers. Online ordering was the natural next step. For the installer, it’s the ultimate in convenience – it takes minutes to set up, and once you’ve got your login, you can make orders whenever you like. That helps you streamline your work flow – and, potentially, quicker lead times, a crucial edge when it comes to winning new business.”
“All that said, we want to emphasise that you don’t have to use online ordering to buy from us. We know many of our customers like the existing ordering method, and we continue to plan offering that for many years to come. As ever at Astraseal, it’s not about forcing customers down a particular route, it’s just about maximising choice.”
Go on fabricating or start buying in and concentrate on installing? It may be a dilemma for many companies, but not for CJR Glass & Glazing – the Southampton based company decided on a strategic plan to do both and now, with the help of trade fabricator Glazerite Windows Ltd, the strategy is paying dividends.
It’s that same commitment to choice that’s seen Astraseal develop one of the industry’s most extensive product ranges – a selection that’s about to expand further as the company adds Eurocell to its previously REHAU-only uPVC range. “Eurocell has an excellent reputation among installers, and allows us to provide quality products at a slightly different price point,” Zac explains. “We’re now offering Eurocell’s innovative Modus system, their Eurologik 70mm system and Aspect bi-folds, as well as the Skypod skylight system.”
CJR is still manufacturing white casements as well as resi and French doors but now turns to Glazerite for all other coloured foils and window styles, including Vertical Sliders and Residence 9 as well as composite doors and bi-folds and is enjoying the best of both worlds, as founder Clive Ret explained:
As well as Eurocell, Astraseal also offer a comprehensive range of other products, that includes the full range of REHAU windows and doors, Synseal inline sliders and vertical sliders, and Global conservatory roofs. On the aluminium front, the company provides windows, doors, curtain walling and shop fronts using the Smarts and Reynaers profile. All products are produced from the fabricator’s 110,000 square foot facility in Wellingborough.
The move was part of a consolidation overhaul that also saw the company change over to the Veka system and move from two separate factories into a single, much
For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY No: 0416/0143
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“I didn’t want to get out of fabricating altogether. For one thing, we get a lot of council emergency work such as break-ins. So now, I can still make and install a white window or door in 24 hours but at the same time, offer customers a wider range than ever.”
bigger premises. Also the new unit includes a showroom, which means CJR can show its newly expanded range of products at their best, especially with support from Glazerite on showroom display materials. Glazerite Director Jason Thompson said: “We have encouraged many small fabricatorinstallers to shut the factory and concentrate on what they do best – selling and installing. And now here is a company that has found its own twist on that philosophy and it is doing very nicely as a result. “Getting out of fabricating is still the best option for many but we realise it’s a big decision to make. CJR has shown how it is possible to make the best of both. Fabricating white frames in core designs gives them a simple in-house process with low stock levels and no complications, while buying in coloured foils and the premium and specialist systems gives them a large and varied offering that no business this size could ever dream of fabricating cost-effectively. “CJR has shown the way here and if it has given anyone else any ideas, we would be very happy to help them to develop it.” Glazerite is VEKA’s largest trade fabricator in the UK as well as a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0416/0144
April 2016 | www.glassnews.co.uk
0416/0145
VIDEO
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www.glassnews.co.uk | April 2016
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83
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Network VEKA celebrates its 20th anniversary
with an AGM to remember!
Industry-leading installer support organisation Network VEKA has celebrated another fantastic AGM and glittering awards ceremony in StratfordUpon-Avon. Around 250 people attended the organisation's annual event in this, its 20th year. The day began with an informative, specially-built 'Business Centre' where a host of specialists were on hand to answer questions and offer advice to member companies. Attendees had the opportunity to learn how suppliers in areas such as finance and marketing could help enhance and increase business opportunities. Member companies were also reminded of the favourable rates and specialist services available from Network VEKA's Affiliate Partners. The official AGM rounded off the afternoon, with speakers such as John Ogilvie (Network VEKA's MD) and Dave Jones (MD of The VEKA UK Group) guiding attendees through the year's accounts and achievements as well as outlining future plans for the organisation. Before sharing an entertaining video looking back over 20 years of Network VEKA milestones, John praised the membership for all they've achieved in the 12 months since the last AGM: “You installed over £66m of product, taking the cumulative total since 1996 to over £950m. “At £3700, average installed values are the highest for eight years and still overall customer satisfaction rates remain around 97%. The Network VEKA Academy has seen
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more than 70 people gain an NVQ in either installation or surveying proving that Network VEKA members surpass any industry 'minimum standards'.
black tie attire to celebrate the best(?) of '80s fashion. They put on their parachute pants, shoved in their shoulder pads and 'moon walked' the night away.
“A number of members have already achieved the BSI kitemark for the installation of windows and doors through Network VEKA's association with BSI. In summary, 2015 was yet another year of fantastic achievements, firsts and innovations!” With the official AGM presentation out of the way, it was time to go 'back to the future' with an evening celebrating the best of the 1980s! The Gala Dinner and Awards Evening kicked off at 6.30pm in black-tie style, with visitors enjoying a champagne reception before the Awards were announced by John Ogilvie. A full list of regional winners follows below: • Best in Scotland: Norscot Joinery and Thistle Windows and Conservatories • Best in Ireland: Betterhomes • Best in the Midlands: Rugby Double Glazing • Best in the North West: Cheadle Glass • Best in the South: KJM Group • Best in the South East: Grovewood of Essex, t/a Atlas Windows and Doors • Best in the South West: Rodda & Hocking
After all, it was acceptable in the '80s! Sponsors for this year's Network VEKA AGM included: • ERA • Best New Member North BMW Building Products • Nest New Member South Wilson Windows Overall National Winner was Frames Conservatories Direct, for the second year in a row! John Ogilvie congratulated the team for retaining the 'top' title for the second consecutive year, after winning 'Best Newcomer' only the year prior. “To win Best in Eastern England and Overall National Winner really is a tremendous achievement. “You are competing against the very best of the best - up and down the
country - so to come out on top for the second year in a row says a lot about the service your customers receive.
• Vestolit
“You deserve to be very proud and I'm pleased to be the first to congratulate you on another national win.”
• Euroseal
I should be so lucky. Lucky, lucky, lucky.
• Prefix Systems
The chance to win one of the many impressive prizes available on the night encouraged members to dig out their wallets and snap up raffle tickets. Donations towards 1980s props also contributed towards Network VEKA raising £1500 for Derian House Children's Hospice.
• Chick Plastics
• Dugdale Ltd • Renolit • EWS • Standring Brothers • Glazpart • B&I Fabrications • Baerlocher • The Image Works Ltd
I wanna dance with somebody The evening was rounded off with a 1980s tribute band, with many members changing out of their
• Best in Wales: J & P Home Improvements • Best in Western England: Shane Howells • Best in Central England: Lewington and Son • Best in North East and Yorkshire: David Brunskill • Best in Eastern England: Frames Conservatories Direct
READER ENQUIRY No: 0416/0146
April 2016 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
GQA Awards are our own ‘Oscars’
When we announced the winners of the GQA Awards at our conference in November 2015 it was very much with the following thought in mind; that the awards were not for a single achievement on the part of those nominated, but a recognition of their unstinting efforts over an extended period of time.
Quality Assurance Award), RT Resources (GQA Approved Centre Award), and Sharon Alderton (Allan Murray Award).
To be involved with so many outstanding centres throughout the UK gives us great encouragement that commitment to learning,
When we attend the FIT show in a few weeks’ time we will be bringing this same commitment and energy with us, and alongside four of our centres who will be with us we are really looking to share our passions for qualifications and learning with the whole industry.
The GQA Awards are our ‘Oscars’ – every bit as important to us as their Hollywood counterparts are to those who recently walked the red carpet in Tinsel town. Awards which recognise on-going achievement and effort, as ours do, really support the energies and enthusiasm of those who give so much to their individual organisations, and without whom the task of supporting ‘learning’ would be so much more difficult.
Mick Clayton is CEO of GQA Qualifications who have been writing qualifications for and with the window industry for over 25 years. See them in the Ryton Suite in the main atrium or on the Master Fitter Challenge pavilion. More about GQA www.gqaqualifications.com Follow us @GQAquals #BigGreenQ.
So it was my genuinely great pleasure to present the awards to John Heward (GQA Assessor Award), Kelly Gibson (Internal GQA Glass News Awork.pdf
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qualifications, and good practice remain strong. That so many people have such a great passion for the subject makes the job of all of us at GQA that much easier, and we are as committed as the rest to going the extra-mile to make a difference.
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READER ENQUIRY No: 0416/0147
0416/0148
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www.glassnews.co.uk | April 2016
85
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Pearl Window Systems launch a ground breaking industry first
in hardware warranties, in association with Total Hardware
It’s often said that there are no new ideas: just variations on a theme. But in the case of Pearl Window Systems’ new 5 Star warranty that is now being offered to their customers, this really is something out of the ordinary.
COMPANY LOGO
Warranty Booklet
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or a tilt’n’ turn window; a patio door or a casement window, the booklet that will be supplied to all customers provides not only a valuable resource of information for the customer but takes away the requirement for installer to explain the intricacies involved with the products they’ve installed…and the warranty card reminds the homeowner of their responsibility to maintain the product which has been installed.
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L to R: Chris Morris, Director, Total Hardware; Jeff Walsh, Managing Director, Pearl Window Systems; Andy Cunningham, Director, Total Hardware.
A reminder for the work force of Pearl’s new 5 Star Warranty.
08:46
Ground Breaking Industry First! • Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials! • 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
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Where Jeff Walsh has been extremely clever is to work in conjunction with a number of hardware suppliers The scheme was presented to their main hardware supplier Total Hardware, as well as an entire group of suppliers including Liniar, Trojan, Fullex and Kenrick. Each supplier has their own warranty so that Trojan can offer a 25 year anti-corrosion warranty on the stainless steel door handles and letterplates they supply to Pearl and a 10 year mechanical warranty on all other items, for instance flag hinges and casement handles. In the case of Fullex there is a 10 year mechanical warranty on the lock used by Pearl and, with the Liniar warranty, it’s a 10 year profile warranty for windows and doors. A 10 year mechanical warranty is offered by Kenrick on its shootbolts and door cylinders while Total Hardware give a 10 year mechanical warranty on their friction stays and espag rods. This 5 Star scheme is all about marketing and giving comfort to the
Welcome to your new windows & doors
ARANTEE GU D*
“I wanted to introduce our new warranty scheme in such a way that it didn’t become onerous for the installer,” said Pearl Window Systems’ Managing Director, Jeff Walsh. “It needed to be a significant sales tool for the installer but with the onus being on the customer to register the warranty. All the installer has to do is complete the Warranty Registration Card with their company name, date of purchase, receipt or invoice number and the manufacturer’s order number confirmation which is on every frame. A simple tick against the products they have installed and it is then up to the customer to go online and register their warranty.”
Homeowners Guide
5 Star Warranty
ARANTEE GU D*
Are warranties new? Certainly not. However, a 25 year hardware warranty definitely is, although it isn’t the duration of Pearl’s warranty that makes it so different. The warranty is designed to give complete confidence to the homeowner buying the Pearl window and door products and to put the homeowner in charge of the whole warranty registration procedure. In many cases warranties involve the installer in time consuming paperwork, not to mention lengthy explanations to their customer as to how the product is covered. Pearl Window Systems has designed this 5 Star Warranty such that the installer can simply hand over the Warranty Booklet, a Homeowners Guide and a Warranty Registration Card, letting the homeowner see, at a glance, how their new products are protected.
5 Star Warranty
Whether this scheme will reduce or increase claims remains to be seen, however by clearly informing the homeowner of their own responsibilities, it can only help to reduce the incidence of spurious claims. Pearl Window Systems 5 Star Warranty scheme bring warranties in line with those expected by a homeowner who is used to warranties on TVs and white goods and the opportunity for extending the basic warranty. As the booklet says: “This in no way affects the standard warranty offered at the point of sale by the windows manufacturer, however this does allow the homeowner the comfort of a long
term back up direct from a select group of international hardware manufacturers.” It goes on to explain that all standard warranty terms and conditions apply and that following the 12 month standard warranty, the extended warranty cover parts only. This is an important point and an important one to have clearly written down. Few in this industry will have escaped from spurious claims involving often hundreds of miles in travel in which to investigate. In the case of a claim against any of the manufacturers included in Pearl’s scheme, at the point of a customer registering a requirement for a replacement item, they will be asked whether they wish for a quotation for fitting or whether they would like the part sent to them. A huge thank you must be mentioned to Total Hardware who were sold on the concept by Jeff Walsh at Pearl Window Systems. Chris Pell, Total Hardware’s General Manager, commented: “The fact that we, and our suppliers, have been able to support Pearl Window Systems with this 5 Star Warranty says much for Pearl’s undoubted quality and the fact that they specify top grade hardware for all their products. Stainless steel features high in the specification that Pearl demands, giving installers and homeowners peace of mind that locks, handles, letterplates and the like, can withstand the vagaries of the UK’s weather, seasons and whether they will be used in towns, cities or even coastal areas.”
purchaser. While these warranties offered by the suppliers may not be unique, the method by which they are offered certainly is. With a web address offered by each supplier, the homeowner simply registers the products that have been included on the door or window specification and the manufacturer’s order number provides the tracking required should a replacement be needed. As anyone in the trade knows, regular maintenance and cleaning of windows, doors and their mechanical parts, is always recommended. However, we all know that the recommended maintenance is usually ignored! Pearl Window Systems has that covered by supplying a comprehensive Homeowners Guide that gives the dos and don’ts of cleaning and maintenance and it also takes the opportunity to remind the customer of issues with condensation, how glass should be viewed and what constitutes acceptable blemishes. In fact, whether the customer has purchased a bi-folding door
The fast moving hardware at Total Hardware in Leeds. Manufacturing at Pearl Window Systems.
Chris Pell , General Manager, Total Hardware; Greg Morris, Sales & Marketing Co-Ordinator, Total Hardware.
READER ENQUIRY No: 0416/0149
April 2016 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
TuffX glass adds an understated finishing touch to a home in Cheshire Specialist toughened safety glass manufacturer TuffX often grabs the headlines for supplying the glass on high profile commercial projects, but its expertise is equally often called on for domestic projects. This expertise was perfectly demonstrated in a recent project for a home in Chester.
LET YOUR ROOFLINE GLEAM WITH GREEN & CREAM!
glass because that would provide the sleek finish the homeowner’s wanted as well as meet all the safety requirements. TuffX supplied approx. 5m2 for the installer to fit and the result has given the residence the elegant, streamlined look the homeowners wanted while also making sure the occupants will be safe.
The home’s owners needed glass for a balustrade and a juliet balcony. Ultra Grey tinted glass was specified to give an understated, sophisticated finish that would blend in with the rest of the brick façade rather than being a focal point.
TuffX’s balcony glass range has been developed alongside world-leading glass manufacturers and its solutions are perfect for design-led, high specification projects in both the commercial and domestic sectors. Glass up to 19mm thick is manufactured to the BS EN 12150 standard using state-of-theart engineering technology at the company’s Merseyside base.
The installers turned to TuffX for help with the glass. The TuffX team recommended 10mm Ultra Grey tinted toughened balcony
As well as its specialist toughened glass expertise, the company is also renowned for its customer-oriented approach. This is demonstrated in its nationwide delivery service with a standard turnaround time of four to five working days, with an express service available on request. So the next time you have a specialist glazing requirement, if TuffX isn’t already your first port of call, maybe it should be. Tel: 0845 3400 200 - www.tuffxglass.co.uk READER ENQUIRY No: 0416/0150
Freefoam, a leading manufacturer of a wide range of innovative products for the building industry in UK, Ireland and Mainland Europe, announce the launch of two new fascia colours, Woodgrain Chartwell Green and Cream. Picking up on the growing trend for ‘heritage’ colours for window frames, conservatories and orangeries Freefoam’s addition to its roofline range offers customers the opportunity to stock a coordinating fascia and soffit range and capitalise on the home improvement market. Following on from the successful introduction last year of window trims in Chartwell Green and Cream Freefoam has now added a 10mm and 18mm thick Square Edge Fascia Board and a General Purpose Soffit Board in a wide range of widths from 175mm to 400mm. Manufactured to last these new products are produced using marketing leading Renolit Exofol MX foil that features built in UV protection to reduce heat absorption, temperature build up and expansion. All products come with an impressive ten year guarantee. These additions to the range further underlines Freefoam’s position as the colour specialist. Foiled products are available in a comprehensive range including Mahogany, Rosewood, White, Black Ash, Light Oak, Irish Oak and Anthracite Grey. In addition to foiled products Freefoam manufacture an industry leading range of co-extruded fascia, soffit and trims in eight colours using its
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patented ColormaxTM technology. Featuring built in colourfastness, colour variety, and reliable colour matching, all with a ten year guarantee, the range offers choice to architects, specifiers, property developers and homeowners. Colin St John, UK General Manager, summarised “As colour specialists we have been monitoring the growing trend for Chartwell Green and Cream particularly for conservatories, and recognise that homeowners are moving away from white. With the Spring just around the corner now is the perfect time to launch this new range of matching fascia and soffit boards that will open up new opportunities for our customers within the glazing, window and home improvement markets.” www.freefoam.com READER ENQUIRY No: 0416/0151
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HAZLEMERE IS HIGH WYCOMBE’S HIGH FLYER High Wycombe based installer and Conservatory Outlet retailer, Hazlemere Window Company, has been included in the 2016 list of 1,000 Companies to Inspire Britain. By earning a coveted spot on the now renowned list, complied by the London Stock Exchange Group, Hazlemere has emulated the achievements of its supply partner Conservatory Outlet - listed in 2015 – demonstrating continuous revenue growth over four years and significantly outperforming its sector peers.
Categorised firmly in the £10m - £20m revenue band Hazlemere has grown to become one of the foremost installation companies in the Home Counties of North West London, operating from two luxury indoor showrooms – one in High Wycombe and the other in Welwyn Garden City. The family owned company now employs more than 100 local people and has a successful track record of developing its employees and promoting from within. The 2016 release of 1,000 Companies to Inspire Britain is the third ‘annual celebration’ of the fastest
L-R: Greg Kane (Conservatory Outlet) Tony Beale (Commercial Director), Rachel Braham (MD), Stuart Braham (Chairman) & Mark Austin (Sales & Marketing Director).
Evander Glazing & Locks
acquired by VPS, the vacant property, site security and property services specialists Evander Glazing & Locks (Evander), the nationwide 24/7 emergency response and repair provider of glazing and locks, has been acquired by VPS, the vacant property, site security and property services specialists. VPS has acquired Evander from Bridgepoint Development Capital (BDC) and Lloyds Development Capital (LDC), who have co-owned the business since 2011. Headquartered in the UK, the VPS Group leads the European vacant property services market, providing a full suite of specialist solutions across the complete property lifecycle, as well as offering a wide range of services covering remote sites and occupied property. Its activities cover security solutions (including its award-winning SmartAlarm® product range, CCTV, steel screens, manned guarding and live-in guardians), and property management (clearing, cleaning, waste disposal, maintenance and grounds services). Key customers include social housing organisations and wide range of commercial customers, such as property managers, retailers, industrial, construction and infrastructure companies. It has a national network of 20 depots in the UK and operations across mainland Europe including France, The Netherlands, Germany, Spain and
Italy. VPS has more than 1,100 employees, with 750 based in the UK. Evander, headquartered in Norwich, is the UK's leading nationwide emergency response glazing and locks business. Through its national infrastructure of 19 depots and 297 engineers, it provides 24/7 response and fulfilment services to both the insurance and commercial sectors as well as direct to consumers. Two thirds of its business comes from the insurance sector and include the largest domestic home insurers in the UK. Commenting on the acquisition, VPS Group CEO Mark Silver said: ‘Evander's excellent reputation for providing responsive security services is a great fit to our market-leading property security and services business. With very similar customer requirements and challenges, we are confident that by working together we can expand both our operational spread and develop into new segments, as well as being able to enhance our services offering to our shared customer base. We look forward to working with the Evander team to expedite this.' Rick Francis, CEO of Evander, added: ‘The business will benefit significantly from becoming part of a larger platform with ambitious plans for growth in the sectors we operate. It will allow us to accelerate the level of innovation to the services we currently provide and to extend a wider range of services to our client base. Our team are delighted to be joining a business that has substantial opportunities for growth. Advisers involved in the transaction included: • for VPS: PWC (Financial), Mishcon de Reya (legal) • for BDC and LDC: Clearwater (M&A), Travers Smith (legal) Tel: +44 1603 468590 - www.evander.com READER ENQUIRY No: 0416/0154
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growing, most dynamic businesses across England, Scotland and Wales. Mark Austin, sales and marketing director at Hazlemere, was understandably thrilled to feature: “For more than three decades the company has been managed astutely and we see the financial results of this at the end of every month, quarter and year. But to be impartially identified as one of Britain’s stand-out performers is incredibly rewarding and gives us extra impetus – if any were needed – to build upon our successes and continue in inspirational fashion.”
Greg Kane, managing director of Conservatory Outlet, added: “First and foremost, congratulations to everyone involved with Hazlemere Window Company. I am always keen to stress that Conservatory Outlet owes a large part of its success to its retail partners, and the recognition of Hazlemere in this latest report only serves to emphasise that. I’m delighted that yet another one of our network members has been able to achieve year-on-year growth ever since we partnered with them which, in this instance, was back in 2011.” READER ENQUIRY No: 0416/0153
Household spending power increase
good news for CPA members
Directors at the Consumer Protection Association (CPA) say recent figures from the Office for National Statistics (ONS) that shows homeowners have more disposable income compared to previous years, spells good news for its members. Figures from the ONS revealed a recovery in household incomes, which had been hit by the financial crisis. This increase has happened because average earnings are rising faster than inflation and employment rates continue to rise. Disposable income available to the average households in the UK was £25,700 in 20142015. This is £1,500 higher than what was available in 2012-2013. Jeremy Brett, Managing Director at the CPA, comments: “An increase in employment and higher wages has pushed living standards back above where they were before the financial crisis, meaning that not all consumers are still tightening their belts when it comes to spending. “With more disposable income, some homeowners will be looking to spend this on products and services usually seen as luxury in times of austerity, such as new windows and doors or fitting a new kitchen or
bathroom. Let’s not forget that an Englishman’s home is his castle.” This is good news for CPA members as it suggests increased demand for reliable installers and their services is soon to hit the home improvement industry. Jeremy says now could be a good time for its members to start connecting with homeowners with tailored messages and deals; as statistics show that consumers are more likely to buy from companies that are members of the CPA. He comments: “The CPA give installers everything they need to engage with homeowners and win more sales in the home improvement market. This
includes powerful sales and marketing literature, training seminars, sales training guides and our quarterly reports. “We have also launched a number of initiatives, such as our recent #togetherstronger campaign with Sumo Yuki, which is spreading the message of the benefits of becoming a trusted tradesmen.” The CPA has been providing IBGs and Deposit Protection for over 20 years and is widely recognised by consumers as a trusted resource for finding accredited and vetted installers for a range of home improvement projects. READER ENQUIRY No: 0416/0155
April 2016 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Innovation the key to growth
Innovation is at the core of our philosophy as a business - we are always looking at what is coming next and always try to ensure that our offering meets fully with the demands of the market, it is the key to growth.
This year we have the chance to showcase the Supalite offering to the widest possible audience at the FIT show. Since the last show we have brought out a whole
range of new roof types and added other complementary products to our range. This includes the launch of our brand new range of tiles from ExtraLight, specifically designed with
the UK market in mind in terms of the colour options. We looked at the existing tile options in the solid roof market and felt that they were a little European in terms of their colour range,
so our new tiles come in colours which are specifically designed to match traditional UK building styles. The new offering includes Ember, Walnut, and Charcoal and we are delighted to be able to offer them. We know they are products which will really enhance the Supalite system and will be appealing to our customer base.
For us growing as we have done over the past few years in a fledgling market the need to constantly be moving our product offering is paramount – as the technical demands from the industry change we need to be able and willing to go with them.
Since the last FIT show the market has really continued to flourish and we have maintained our position as one of the leading suppliers in to it. It is a position we intend to retain and indeed enhance, but we can only do
this through continuing to innovate great new products and by continuing to offer a service and support package which is better than that of our competition. Steve Hacking is Operations Director for Supalite. For more information on Supalite Tile Roof Systems visit www.supaliteroof.co.uk. For more information on ExtraLight tiles visit www.extralight.co.uk or visit Supalite on stand 368 in Hall 3 at the FIT Show 12th – 14th April.
READER ENQUIRY No: 0416/0156
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Approved Installer Bennion & Sons 25,000 sq ft factory acquisition represents kits out Samaritans office with VEKA M70 next ‘quantum leap’ for fabricator Bennion & Sons, a West Yorkshirebased member of The VEKA UK Group’s Approved Installer Scheme has fabricated and fitted a comprehensive window installation for its local Samaritans. The company, established in South Kirkby more than 100 years ago, started out as a building contractors before focusing on window, door and conservatory manufacture in the mid 1980s. “Three of the Samaritans’ volunteer staff had used our services before”, explains Managing Director, Sam Bennion. “We were thrilled that their positive experiences with our company translated into additional work and customer loyalty, even in the context of their work premises. “Word-of-mouth referrals such as this are a great and affirming way to win business, and we find that our Approved Installer status certainly helps to reinforce our credentials with new and prospective customers. Pair that with the huge variety of promotional materials, exclusively available to Approved Installers through the online Marketing Hub, and we’re able to promote ourselves in a truly professional way that instils customer confidence from the outset.” The job involved installing 18 new windows and a porch, and took five men two days to complete. “We were one of the first manufacturers to adopt VEKA’s new M70 profile”, Sam continues, “and we were pleased to use it in this installation. It’s the latest in a family of
products from The VEKA UK Group that has long been considered ‘the industry standard’ for versatility, performance and adaptable good looks. “The Samaritans were very pleased with our work, and – thanks to their new M70 windows – their offices will now undoubtedly be a more comfortable, safer and more secure place to work. The heating bills will no doubt improve too!” Jayne James, Director at Wakefield Samaritans added: “The whole experience of working with Bennion & Sons was second to none. As a charity our funds are very tight, so we have to ensure that a huge outlay such as our new window project is both value for money and of a high standard. Bennion & Sons far exceeded our expectations. The price was extremely competitive but, more importantly, the quality of the product and workmanship – both internally and externally – was outstanding. They even cleaned all the windows, inside and out! “All our volunteers are happy with the end result, feeling much more comfortable having opening windows, and much more secure with our new porch. We’ve even had comments from our neighbouring businesses saying what a good job we’ve had done and what a huge improvement it’s made to the building! I would have no hesitation in recommending Bennion & Sons to anyone, and some of our volunteers have already taken down their details for their own use.”
A long-serving trailblazer in the glass and glazing industry is celebrating another major business milestone.
Family run bi-folding door specialists TWR Bifolds have acquired a 25,000 sq ft site that will become its second factory. The new site in Peterlee, Country Durham, represents a major acquisition and will be one of the biggest dedicated bi-folding door manufacturing plants in the UK. TWR will only manufacture bi-folding doors at the site and the new factory will be in addition to its long-standing headquarters and original factory in Sunderland. Terry Richardson, who founded the company over ten years ago, comments: “We were one of the early adopters when it came to bi-folding doors and quickly established ourselves as a UK leading supplier. “Year on year the order book has grown and we found ourselves in the privileged position of literally being inundated with orders, so we decided to scale up and take the leap of opening a second factory.”
Terry says that following the acquisition of the new factory, bending machinery has been ordered alongside hundreds of thousands of pounds worth of new machinery for the production of aluminium bi-folding doors. It is all on course to be delivered in the middle of May, with the factory set to open in the summer. Earlier this year TWR Bifolds also launched its new premium fast-track service that allows installers to achieve a three working day turnaround on aluminium bi-folding doors. The new launch means that Terry Richardson and his team are able to offer RAL coloured aluminium bi-folds, on a three day lead time; subject to an order form being completed by the installer and a deposit paid. It is being dubbed the fastest bi-fold turnaround the industry has seen and TWR Bifolds are the only suppliers in the industry to offer the service. For its new premium service TWR Bifolds can offer a three day lead time on any standard RAL colour and a six day lead time on any standard RAL dual-colour bi-folding door. In 2014 TWR also invested heavily to be one of the first fabricators to open its own in-house powder coating facility – allowing it to offer coloured products at incredibly fast lead times. Terry concludes: “The new factory represents the next quantum leap for TWR and is a major event. Bi-folding doors still represent a lucrative business opportunity for installers but they need to be careful not to work with companies that don’t have the knowledge and expertise required to fabricate aluminium – as it requires a completely different mind-set to PVC-u.”
Amy Grundy, National Sales Manager for the Approved Installer Scheme added: “The quality of Bennion & Sons’ work for local customers won them this job for the Samaritans – a good example of the standard at which our Approved Installers operate. The VEKA UK Group is proud to congratulate them on another job well done!”
For more information please call 0191 565 2200 or visit www.twrbifolds.co.uk.
Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0416/0158
READER ENQUIRY No: 0416/0159
AluK Design Studio brings aluminium building systems
expertise to the City of London
AluK (GB) is continuing its exciting business expansion with the launch of the AluK Design Studio in the City of London. Its new design and product demonstration space will open to the public on Monday 11th April, as the company continues to grow in the UK and develop its prominence within the aluminium building systems sector. AluK will host an open day on Thursday 7th April. To register an interest to attend, and for more information please visit http://www. alukdesignstudio.co.uk/launch.
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The Design Studio, which houses dramatic 7m high curtain walling displays and many other full size aluminium window and door systems, will enable customers to interact with AluK products and discuss design and installation with a team of Architectural Project Managers and engineers. Their aim is to help customers to visualise AluK products in situ and support design decisions before specification. A range of new products will be on display at the Studio, giving visitors a first look at the latest innovations in aluminium curtain walling, window and door systems. Graham Hurrell, Commercial Director, AluK comments: “The AluK Design Studio will be a multifunctional space where exceptional and bespoke technical projects are planned and
designed. Our Architectural Project Managers will use the area to discuss individual project needs with customers and prospects. We believe we are the first designer and engineer of aluminium building systems to operate such a facility in a City of London location, providing our customers with an easily accessible space to bring their clients to interact with the newest and most popular AluK systems.” “In the spirit of collaboration, our meeting spaces and AluK resources will be available for use by architects, specifiers, contractors, designers, builders, educational bodies and other visitors to the studio. Furthermore, we plan to host open CPDs, seminars and other events in the Studio, which we will advertise in due course.”
By having its Architectural Project Managers, designers and technical teams working from a central London location, the company will be able to further differentiate its commercial offer, support its architectural customers and achieve further growth in the UK market. The new Studio will also act as an international meeting area for the AluK Group which operates across the EMEA region and Asia. Tel: 020 7831 2225 READER ENQUIRY No: 0416/0160
April 2016 | www.glassnews.co.uk
0416/0161
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www.glassnews.co.uk | April 2016
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FlushSASH & Revival Windows
- Secured by Design
Whiteline, the innovator behind the 70mm FlushSASH window, is pleased to announce that it is now fully PAS 024 certified, demonstrating compliance to both “Secured by Design” and the new “Building Regulations Document Q” standards.
In addition, Whiteline’s unique Revival window has also achieved the same certification. This creates two great sales opportunities. First, for homeowners who are seeking a traditional timber appearance window, with an enhanced security specification and secondly, for new build projects that have secured Building Regulation approval since October 2015. Tel: 01323 723724 www.whiteline.co.uk www.PlatinumNRG.co.uk READER ENQUIRY No: 0416/0162
QUICKSLIDE BACKS TRADE PARTNER LAUNCH WITH LEAD GENERATION BOOST Quickslide has unveiled its UK-wide Trade Partner Network backed by a new, customer focussed website with enhanced lead generation tools. The fabricator has been building the Network for some time but is marking its official launch with the new site, which can now direct more leads than ever to registered Trade Partners all over the country. At the core of the website is Quickslide’s new, userfriendly ‘design-a-window’ function which enables homeowners to select one or more of their local Quickslide Trade Partners, who then receive details of their enquiry to follow up. “We see our trade customers as partners, not just customers, and the Network is our way of helping them to get the most out of that
partnership,” said Tom Swallow, the Yorkshirebased fabricator’s Sales & Marketing Director. “We’re always keen to support dynamic, forward thinking trade customers with things like their showroom, unbranded or overprinted marketing material, images and technical drawings for their website.” He explained: “We have always understood that we can only prosper if our customers prosper so everything we do is with them in mind. We know that this new site and enhanced lead generation tool will be a major benefit to our trade partners and from the feedback we have received so far, we can see that they appreciate it” The new website lets homeowners either learn
about the products and search for the nearest Quickslide Trade Partner or they can design and submit their own choice of window, then the lead is sent direct to the nearest Quickslide Trade Partner. One Trade Partner that is already reaping the benefits is West London Roofing & Glazing, where co-director Chris Goddard said: “We’ve been with Quickslide for six years; they have always been very supportive of us and given us a first class service so we’re very happy to be Trade Partners. It’s a good scheme that really works for us and it’s given us plenty of really good leads in our area.” Besides its consumer-facing functions, the website also features a new, easy-to-use online ordering system for the company’s VS windows and bi-fold doors, and the trade can also use the design function as a quotation tool. Quickslide is best-known for its acclaimed sliding sash windows, and the company has been instrumental in bringing this former niche product into the mainstream of the retrofit and newbuild markets, but it also manufactures a wide range of other styles of windows and doors for trade and commercial customers. READER ENQUIRY No: 0416/0163
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SAVE TIME & MONEY WITH SCHUECO FABRICATION DATA CENTER Newly available from sustainable building envelope specialist Schueco UK, is the Schueco Fabrication Data Center. The unique combination of hardware and software provides centralised digital access to project and project information, increasing efficiency and reducing risk in project delivery. The hardware consists of an ultra-compact Windows PC with W-Lan connection, a 27 inch multi-touchscreen and a barcode scanner. For ease of commissioning, SchüCal MCO software and Schueco Docu Center digital manuals are pre-installed and configured for fabrication and material planning. Touchscreen technology facilitates easy navigation of SchüCal ribbon menus, items and files. Setting ‘read only’ access prevents
unplanned changes and errors when reading project files. Quick information functionality provides an overview of the articles required to assemble an item and includes hyperlinks directly to article data in the manuals. This results in considerable time savings. Bar preparations are available in 3D and multiple view formats using the MCO processing function. This can be accessed directly from the screen or by use of the bar code scanner and can be rotated in a 3D orbit. Digital access to current manual and catalogue information through Schueco Docu Center is presented in a clear book shelf structure in
high-res PDF format with zoom, comment and size adjustable controls. Searches may be made by product series, article number or terminology and, if required, bookmarked for quick future reference. SchüCal outputs and imported documents can be saved to project folders on the FDC or in a shared network folder. A direct-print function allows the connection of a printer to produce bar code labels and paper copies of documents if needed. For further information about the Schueco Fabrication Data Center and how it may be obtained, email mkinfobox@schueco.com. READER ENQUIRY No: 0416/0164
Framexpress Gains Recognition In LABC Awards The entire frameXpress team was thrilled to discover that two properties, which incorporated a number of products from the range, had been nominated for an LABC Building Excellence Award. The new build houses were considered ideal for nomination by Alistair Dunning from Shropshire Building Control, who stated that they were of ‘excellent standard’ and that they ‘had a good chance of doing well’. The Local Authority Building Control (LABC) Building Excellence Awards will celebrate all that’s good in the construction industry in early September 2016. They evaluate important aspects associated with excellent building design including outstanding
craftsmanship, technical innovation, sustainability and high performance. As a reflection of the high standards associated with the awards, consideration is also given to special working relationships with the LABC, where technical problems are solved, or innovative products introduced that help to create new solutions to technical issues. The LABC Awards recognise excellence in all types of building projects from residential extensions to new homes and schools as well as commercial, industrial and stadia, with the network covering every local authority in England and Wales. Entrants are nominated for the regional awards initially with those winners being automatically shortlisted for the Grand Finals which are held in London in the autumn. Mark Westbrook, Managing Director, frameXpress comments, “These awards are a leading example of industry
recognition which serve as an outstanding building control service for this sector. We are all thrilled that the range has been acknowledged for providing the best in quality standards and are delighted for our customer, who has been recognised for delivering the highest level of skill and professionalism.” Mark concludes, “The LABC Building Excellence Awards reflect the ability of the best in the construction industry and the nomination itself is high praise indeed for the whole team. Everyone is delighted to be recognised for their efforts which demonstrate the quality, professionalism and craftsmanship we offer to our customers.” FrameXpress is a leading supplier of pvc-u and aluminium products for the domestic and commercial sectors. Visit www.framexpress.co.uk to download a trade brochure. READER ENQUIRY No: 0416/0164
April 2016 | www.glassnews.co.uk
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KwikTuf keeps it in the Inagas family with its third Smartfill-2 Since starting out in 2005, Hull based manufacturer KwikTuf has continued to invest and adapt its manufacturing capabilities in order to ensure they meet current and future demand. As a result, the latest purchase of an additional Smartfill-2 from Inagas, is the third of its kind now used at the company. “Demand for gas filled units has increased significantly over recent years and we needed to invest in equipment which would allow us to meet this demand” explains Operations Director at KwikTuf, Paul Myers. “We have made comparisons with automated in line gas fillers and various off line fillers and strongly believe that the Smartfill machines offer the most efficient and cost effective method of filling on the market. Gas filling technology is often limited by the physics involved in exchanging air for gas within the cavity and we believe that the Smartfill-2 handles this exchange efficiently and at a higher rate than most other machines. They are simple and straightforward to use and can be adapted to run both off line and in line as required. We have incorporated ours into the
unit line operation allowing multiple unit filling within each cycle, maintaining production rates close to non-gas filled products.” The Smartfill-2 is an Argon gas filling machine with 250mm touch screen functionality, and the latest technology to enhance control and improve productivity. It is supplied with the Smart Start filling lance, which allows the operator to remotely start the gas filling process by pressing a button on the lance body instead of having to return to the machine. The lance body incorporates an LED light, which on activation of the filling process turns green then red on completion of the fill cycle. Capable of 30 litres per minute per line, the machine is designed for dual line production and is available with data logging and printing as an option. “Inagas is an extremely good company to deal with,” continues Paul. “I have traded with Malcolm and more recently Chris, for many years and I have always been happy with their excellent products and high service levels. If there has ever been any need for support, you know they will always do whatever it takes to get things resolved. This is why they continue to be my chosen supplier for gas filling equipment.” For more information about the range of gas filling solutions from Inagas, visit www.inagas.com or call 01442 832764. READER ENQUIRY No: 0416/0166
500 INSTALLERS OPT IN FOR FREE FENSA WINDOW/DOORSET ENERGY RATINGS
National Plastics, the UK’s largest independent trade counter network has just got even bigger, with the company opening a new store in Plymouth.
BFRC has been inundated with Opt In enquiries for free FENSA window & doorset energy ratings from FENSA certified installers. Over 500 have asked to Opt In as of the end of February 2016.
The new depot continues an unprecedented period of growth for National Plastics. Managing Director, Geoff Foster says, “Our long-term plan is to grow to a network of over 50 depots by the end of 2017, ensuring there’s no UK area without convenient access to one of our trade counters. With the new Plymouth depot we’ve fortified our position in the South, further extending National Plastics’ values of superior quality products, great value and exemplary service throughout the area.”
80% of Opt In enquiries are from installers not previously registered with BFRC, whilst 20% are from BFRC Authorised Retailers wanting to switch to the free FENSA branded scheme.
The National Plastics business model has proved very successful. It has grown substantially in the past few years, even in the face of the recession, adding £10 million to its turnover in the last five years alone. Geoff comments, “Our growth is something we are very proud of. Some of it is thanks to acquisitions and opening new sites, but it’s mainly because we have increased sales to our customers by offering an ever-wider range of products, holding huge amounts of stock and being able to deliver, in many cases for free.”
FENSA window & doorset energy ratings are free for FENSA certified installers (but purely optional). However, installers need to be supplied by registered fabricators – as the product installed will carry a Simplified Energy Licence from the fabricator (carrying the FENSA name). 39% of installers that completed a survey on FENSA window & doorset energy ratings stated that they would like to be put in contact with a BFRC registered fabricator.
SF52 goes on display at new Flemingate shopping centre
These new window and doorset energy ratings are operated and independently verified by BFRC. It is exactly the same as the existing BFRC scheme in terms of ratings, ratings bands, licence scopes and windows and doors covered. Labels provided will cover windows and doors rated ‘A++’ to ‘G’.
The use of Senior Architectural Systems’ new SF52 curtain walling system has helped to provide the perfect retail experience at the ambitious new Flemingate shopping centre complex in Beverley, Yorkshire.
The only difference is these new labels are branded FENSA and will have their own marketing support.
Installed by leading fabricator Dortech Ltd for main contractor Wilmott Dixon, over 2500m2 of Senior’s SF52 curtain wall has been specified to create the large retail displays of the shopping centre’s numerous new outlets. Maximising the flexibility of SF52, Dortech has created the shop frontages by installing both capped and capless systems. The exceptionally slim 52mm sightlines of the SF52 system helped to achieve an attractive uniform appearance and made it the ideal choice for use on the development which has been sympathetically designed to complement and reflect the style of Beverley’s historic town centre. Developed by the Wykeland Group, the scheme is the biggest regeneration project of its type in the East Riding of Yorkshire and in addition to its retail spaces, includes a hotel and cinema complex. Covering an area of 11-acres, Flemingate site itself boasts a rich heritage from its previous uses as a tannery, chemical works and museum. Designed by architects Harris Partnership, street frontages have been broken down, with each bay
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“Free FENSA window & doorset energy ratings, operated and independently verified by BFRC, look like they will be a game changer for window energy ratings in England and Wales,” commented BFRC director Toby Blamey. “Opt In enquiries have far exceeded our expectations.” boasting double-height glazed facades created by Senior’s SF52 curtain walling. As well as meeting the aesthetic requirements, Senior’s latest product innovation also boasts an enhanced thermal performance to help provide a cost-effective and comfortable environment for customers. Now firmly established as Senior’s most popular curtain wall solution, the SF52 system is available as a mullion drained system which removes the need for visible drainage slots and can also be specified as capped, silicone sealed or as a combination of the two for even greater design flexibility.
National Plastics opens
new Plymouth depot
National Plastics prides itself on understanding what the trade needs. Geoff Foster, says, “There are three core values that make National Plastics different. We offer the right products with the right quality – if we don’t sell it, you won’t need it. We also offer the right price – we strive to offer the best price in the area and offer trade discounts too. And we offer the right service – we’ve got over 25 years’ experience in the building plastics industry and we pride ourselves on a service that’s second to none.” National Plastics is one of the industry’s big success stories thanks to a simple formula: give customers what they need. The new store based in Valley Road Industrial Estate, Plymouth will bring that service to even more people in the South. Tel: 0800 011 3503 www.nationalplastics.co.uk
Existing BFRC Authorised Retailers can quickly and easily switch to be a FENSA Authorised Installer – by Opting In by emailing BFRC (enquiries@bfrc.org). The Opt In process for FENSA certified installers is to email the Operations Team on EnergyRatings@fensa.org.uk with their company name, registration number and name of their fabricator supplier. FENSA will do the rest. Tel: 020 7403 9200 - Email: enquiries@bfrc.org
For more information about Senior, visit www.seniorarchitectural.co.uk READER ENQUIRY No: 0416/0167
READER ENQUIRY No: 0416/0168
READER ENQUIRY No: 0416/0169
April 2016 | www.glassnews.co.uk
To be the best, you need good support…
and the tools to get the job done 0416/0170
Swish Authorised Installers benefit from a nationally recognised brand and extensive marketing support
To be the best, call 0808 178 3040 AUTHORISED INSTALLER
40 YEARS IN HOME IMPROVEMENTS
WE’RE EXHIBITING AT THE FIT SHOW 2016 VISIT US ON STAND NUMBER 128
www.glassnews.co.uk | April 2016 FULL PAGE_MARKETING ADVERT2.indd 4
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Customer service is the watchword
for the ever growing Pearl Window Systems Whenever you visit Pearl Window Systems at Westhoughton, near Bolton, it’s always a revelation. Nothing is ever the same: it seems as if there is a constant investment programme in progress – and all within the confines of a 75,000 sq ft manufacturing unit. So what is the secret to making a manufacturing unit into a tardis that, somehow, accommodates every new piece of machinery that Jeff Walsh invests in? “It’s true that we are constantly making room for more machines….if only we had more land to build on! It’s amazing how a bit of thought and planning can free up space. Mind you, the addition of mezzanine floors helps, too. Simply, we have a defined amount of space on this site and we therefore need to be creative to allow for the company’s constant expansion,” said Managing Director, Jeff Walsh. This growing company that was producing 1,000 frames per week back in 2008 must be up there with the fastest growing fabricators, with current manufacture in the order of 3,500+ frames per week, plus the ubiquitous GRP composite door as well as bi-folds and patio doors. The speed of growth is even more surprising given the quality of the products being produced and the fact that the hardware used on their windows and doors is not the cheapest. “Certainly not the cheapest,” says Jeff, “but certainly up among the best. We are constantly looking for something different and gauge the requirements of the buying
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public. A good example is our move towards stainless steel hardware, whether for locks, handles or letterplates. Everyone talks about ‘fit and forget’ and quality hardware goes a long way towards that target. Anything that prevents tarnishing or surface pitting helps prevent call backs – after all, when we make the products we have no idea whether the environment in which they will be fitted will be town, country or coastal.” But stainless steel is surely more expensive and, at a time when everyone wants value for money, doesn’t that prove a difficult sell to Pearl’s customers? “Not at all,” says Jeff, “when we introduced our new ranges of hardware, despite a 30% price premium, over 90% of our customers accepted the advantages of a quality product.” Jeff Walsh and his team at Pearl Window Systems are ambitious. There are 145 employees with a high proportion having been brought up in the business. This stability of employment means that the skills in all areas of production are very high and this makes the current target
A reminder of Pearl’s new 5 Star Warranty.
New shrinkwrapping for composite doors.
“With investment on machinery in the order of £5million and updating the impressive Pearl fleet of vehicles to maintain the high standards of service and delivery, there seems no end to the obvious commitment to the future of the company.”
of 4,000 to 5,000 frames per week entirely feasible. The constant investment is a clear indicator of that ambition with the addition of a fifth Saw Centre in the shape of the Avantek Machinery’s Supercut 6. With investment on machinery in the order of £5million and updating the impressive Pearl fleet of vehicles to maintain the high standards of service and delivery, there seems no end to the obvious commitment to the future of the company. Jeff Walsh: “All eight of our vehicles, ranging from 3.5 tonnes to 12.5 tonnes have been replaced in the last 3 years and we have an additional 12.5 tonne vehicle on order. Whether it’s investment in machinery, people, technology or even our new shrinkwrapping line for GRP composite doors, everything is aimed at maintaining our high standards of manufacture and service to our customers. Increasing our output of frames still requires us to uphold our 5 day lead time for our customers. We’re constantly thinking about what is new – hence our market leading 5 Star Warranty. Who knows what will be next? As I keep reminding everyone: Pearl is a sales company, not a production company!”
READER ENQUIRY No: 0416/0171
April 2016 | www.glassnews.co.uk
Promac Shop on-line
0416/0172
Do you need a replacement part in a hurry? For the first time you can now order your parts, spares and consumables on-line at www.promacshop.co.uk. You don’t have to wait until the next day, you can now order 24-7, and be assured of a first class service from a name you can trust. Productive and profitable manufacturing relies on machinery that is running. Promac go the extra mile to make sure customers receive genuine approved replacement parts - all backed by manufacturer guarantee - quickly and efficiently to ensure downtime is kept to a minimum. Promac is focused on giving customers what they need.
www.promacshop.co.uk
PROMAC, where good just got On-Line www.promac.co.uk
3c Hadrians Way, Glebe Farm Industrial Estate, Rugby, Warwickshire CV21 1ST
T: 01788 577577 F: 01788 567938 E: sales@promac.co.uk
www.glassnews.co.uk | April 2016
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Manufacturer is on the
EMMEGI MACHINES DELIVERS TRIPLE WHAMMY OF BENEFITS FOR ELITE A new Emmegi Phantomatic M3 machining centre is helping specialist fabricator Elite Conservatories deliver an impressive triple whammy of benefits to its trade customers. Lower prices, better quality and shorter lead times are all now part of the package from the Tamworth based company. Elite Conservatories has been successfully making bi-fold doors in Smart’s Visifold 2000 profile for the last seven years and had previously relied largely on a hand router for most of the machining tasks. Now though, with its investment in a new Phantomatic M3 machine, it has transformed its production and is achieving consistently improved quality and higher volumes. Lead times on the bi-fold doors have been reduced from 15 working days to just 10 and, as a result of the efficiency improvements it is seeing, it has been able to pass on price savings to its customers. Director Phil Warner said: “We’re always looking to improve the quality and service we deliver to customers and this new machine is a key part of that. It is making us quicker and more efficient and, by automating so many of the machining processes, it’s also giving us the potential to expand to keep pace with demand without having to invest in recruiting and training more staff.” The Emmegi Phantomatic M3 is a 3+1 controlled axes machine which allows processing on three sides of the workpiece without the need to reposition. It is designed for machining aluminium profiles with
up to eight automatically changed tool positions. It features a pneumatic stop at the left side of the machine with four clamps positioned by the slider on the X axis, and it comes with the option of a second stop on the right side to almost double the work capacity if required. A moveable work plane makes loading and unloading of the profiles easy and also extends the length of section which can be machined. Elite Conservatories reviewed several machine options before selecting the Phantomatic M3 but chose the Emmegi machine because they were impressed with the specification and quality. Phil Warner added: “Emmegi enjoys an excellent reputation for quality and service and the team there were really helpful in advising us that the Phantomatic M3 had all the functionality we required. We were particularly impressed with the fact that the machine effectively future proofs our operation, giving us the opportunity to increase volumes still further as we expand.” Elite Conservatories produces aluminium bi-folds for the trade market – for stand-alone installations and for installations in its range of conservatory designs. The company, which was established in 1999, enjoys an outstanding reputation for quality, design and affordability across its product range. It supplies to trade customers nationwide and further details are available at: www. eliteconservatories.com. Information on the full range of Emmegi machines is at: www.emmegi.com.
READER ENQUIRY No: 0416/0173
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cutting Edge of Tech EDGETECH UK has made exciting new developments to its online offering thanks to digital specialist The Consultancy. The manufacturer that produces Super Spacer and is the leading voice for energy efficiency in the industry, has joined forces once again with The Consultancy, to create a new mobile responsive website. The project comes after a long-standing partnership between the two companies that spans over eight years.
A solid response
from TuffX
Specialist toughened glass manufacturer TuffX Processed Glass are launching a new product which will give conservatory roof installers a more cost effective alternative to the solid tiled conservatory roof replacement. Called Ambi-Solid, the new solid glass roof system is lighter, quicker and easier to install than traditional solid tile effect roofs. Graham Price, TuffX’s Managing Director, explains, “In recent times there has been an explosion in solid tile effect roofs to satisfy the dilemma of a conservatory being too cold in winter and too warm in summer. But while this option is fine for some, a conservatory is sold as a light and airy light-filled space and a solid tiled effect roof will not only make the conservatory a darker space, but it can reduce light to adjoining rooms too. With Ambi-Solid you now have the option of a solid glass panel solution which eliminates the too hot, too cold dilemma but without loss of light. In short, with Ambi-Solid you have the best of both worlds.” The Ambi-Solid Glass is a 24mm double-glazed unit that can be used in all or part of the roof, offering total flexibility for the customer. The remaining panels can be replaced with tinted high performance conservatory roof glass to match the performance and aesthetics of the solid glass. The AmbiSolid Glass Panel has an impressive U-value of just 1.1 W/m2K and can improve the energy efficiency of a conservatory.
The Ambi-Solid Glass is around 50% cheaper than a solid tile effect alternative and requires no structural work to the roof in order to accommodate the panels. The solid glass panels are quick and easy to fit and no additional tradesmen are required to complete the roof as you can often find with solid tiled roof systems. Furthermore, because installers are not having to change the structure of the conservatory into an extension, as you would with a solid tiled roof, the AmbiSolid roof is exempt from Building Regulations too. As you would expect from a market-leading glass manufacturer, TuffX spent much time analysing the market before developing the product. Graham explains, “Our research has shown that homeowners clearly enjoy a viable alternative to a full roof replacement. They welcome the benefits the Ambi-Solid Glass can offer in terms of light, speed of installation and cost. And because the product offers 78% solar heat reflection, they have a room that can be enjoyed throughout the seasons too.”
Edgetech UK’s corporate website is accessible on mobile, tablet and desktop and now contains a fresh user-friendly interface showcasing all of its new and existing products. Charlotte Davies, Marketing Manager at Edgetech UK, said: “We’ve been aware that we needed to modernise our online offering and after refreshing our brand a few years ago, we wanted to take it a step further forward whilst also introducing our new product ranges. The new site is corporate and aimed at our business customers, allowing them to log in to our customer portal and access training resources, marketing material, scheme documents and more.” The website also contains a full catalogue of products and a Dealership+ area providing information for installers, fabricators and IGU manufacturers on how they can benefit from the new award-winning scheme. Charlotte added: “We’re always in regular contact with The Consultancy as they carry out online maintenance for us on a regular basis. We spoke to them about our plans and took it from there, even the initial designs for the website fitted perfectly with our brand and we were really pleased with them. “They really are a brilliant company to work with and I would definitely recommend them, they’re responsive, carry out each job to our specification and quick to act with any issues we may have. The fenestration industry can get so technical at times, so working with a company which has a strong foundation and grasp of the glazing industry whilst being able to deliver exactly what we’ve asked for is a massive bonus.” With the first phase of the development complete, Edgetech UK is already looking forward to introducing the homeowner side to the website. Charlotte said: “We’ve already started the process of building on the new site with The Consultancy, to introduce homeowner features including an online map allowing homeowners to locate their nearest TruFit window installer.” The on-going partnership comes much to the delight of Director Richie Thornton. He said: “The new website allows Edgetech to provide instant information to its customers. With a sleek modern interface the site is easy to navigate on any device. We’re already in the process of designing the homeowner end of the site and cannot wait to introduce it later in the year as Phase 2 of the relaunch.” To contact The Consultancy visit: www.theconsultancy.co.uk or call 01429 239 689. For more information on Edgetech’s expanding product range and to view the new site visit: www.edgetechig.co.uk.
It’s clear to see that the Ambi-Solid glass roof system delivers in all areas: it has outstanding performance properties while offering a real alternative to solid tiled effect roofs. And that’s why Ambi-Solid Glass has joined the other products in TuffX’s portfolio as one that adds true value where it matters. Tel: 0845 3400 200 www.tuffxglass.co.uk READER ENQUIRY No: 0416/0174
READER ENQUIRY No: 0416/0175
April 2016 | www.glassnews.co.uk
0416/0176
Reach for the skies! Created with the fitter in mind, installing a Liniar conservatory roof couldn’t be easier - and by installing it above Liniar windows and doors, its thermal efficiency and aesthetics are hard to beat. Delivered in kit format
Patented Glazing Stop
Each roof is bespoke designed to your exact specifications and delivered to site with all the parts you’ll need - and with colours available from stock, lead times are lower than other roof suppliers.
Liniar’s patented Glazing Stop prevents glazing slip and also makes glazing even easier - the units can be installed quickly and always look parallel, with the benefit of no costly call-backs.
Twin walled EnergyPlus top caps
Everything matches
Offering a strong and sturdy alternative to aluminium top caps, Liniar’s unique twin walled caps deliver unparalleled energy efficiency.,
Unlike other conservatories, Liniar’s end caps and glazing retainers are also foiled, ensuring the whole installation matches for a stunning effect.
Choose the Liniar roof kit - visit the LiniarUK YouTube channel to watch our roof videos
Get in touch to give the Liniar roof kit a try - call us on 01332 883883 or email sales@liniar.co.uk Untitled-1 1 www.glassnews.co.uk | April 2016
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Bohle host Glass ‘Round Table’
Glass processors confident of continuing growth Europe’s leading manufacturer and wholesaler of tools, machinery and accessories for glass processing and glass finishing, Bohle, hosted a ‘Round Table’ discussion panel at its UK HQ at Duckinfield. Dave Broxton, Managing Director of Bohle, said: “Glass processing and IGU sectors, in common with other sectors of the glass industry, are under pressure, with a requirement to invest for long term growth, while at the same time facing pressure on margins. As a family business, founded in 1923, and with over 300 employees at thirteen locations in Germany and abroad, our future is very much allied to the success of our customers, and we felt that the time was right to examine some of the issues facing our industry today and invite a cross section of those customers to air their views.” Among the glass processors and IGU manufacturers represented at the event were, EJ Cocker & Sons; Cheadle Glass; Float Glass Industries; and The Glass Man, Wishaw. This gave an across-the-board view of the issues raised but, interestingly, despite the difference in size of the companies represented, the issues were very similar with the size of the company simply multiplying those issues. What was clear was that there is a confidence in the long term prospects for the industry despite the market pressures and those of legislation and politics. Throwing in a question regarding the upcoming referendum on EU membership it was interesting that there was very much a ‘heart’ and ‘head’ issue over the whole question of Europe and, one
would suspect, the same questioning will be taking place in the minds of the UK populace. From a business point of view and for stability in the markets, most company owners or directors would seem to go for the status quo, remaining within the European Union, whereas personal thoughts may stray towards questions of sovereignty and immigration. It is clear that the ‘Fors’, ‘Againsts’ and ‘Don’t Knows’ are on a pretty even footing at the moment. It was clear from the discussions that margin is being eroded with low cost operations taking share while large volume suppliers take further share by squeezing margins, as well. Add to this the import of low cost product from abroad and UK based companies putting in their own glass processing lines and the outlook could be seen as bleak. However, that would not seem to be the case. The effect being that the medium sized processors are seeking areas of the market that can give them growth, and doing this successfully. Commercial work, from office partitioning to curtain walling, represented significant opportunities for growth going forward and Keith Flowers, Chairman of Cheadle Glass, stated that he expected office and commercial work to be a key driver of business. Architectural systems, for example balustrades and staircases were also cited as growth areas. The price paid for product by the end user combined with extraordinary demands on quality were cited as a challenge by all of those in attendance regardless of the size of their operation. No longer are inspections of glass made with the naked eye…many customers are examining finished product with white light to look for bubbles and seeds but few wish to pay for the quality they expect. And, as Andy Cocker of EJ Cocker and Sons observed, everyone is now a glass
patented Infinity clear return double glazed units, - which are manufactured using Bohle UV bonding technology - had grown, driven by demand from the architectural sector. Simpson also advocated looking to add value to the glass offering and, in investing in machinery, concentrate on a company’s area of expertise, keeping to bespoke work as opposed to volume.
Dave Broxton, Managing Director, Bohle UK.
expert and “10 minutes of internet research outweighs 25 years industry experience!” Keith Flowers, Chairman of Cheadle Glass, agreed, arguing that consumers had become more discerning and had higher expectations but wanted ‘a premium product without being prepared to pay for it’. David Offland, MD Float Glass Industries, suggested that the glass processing sector needed to re-evaluate its pricing structure and the way that it worked together as trade suppliers need to be more disciplined and stop offering discounted rates to the end user. The internet was again cited as being an area of concern with customers requesting a detailed quotation so they can search online for a better price. Andy Cocker of EJ Cocker’s felt that the ability to say ‘no’ was important. If a project’s profits are marginal it is better to turn it down and concentrate on specialism such as heritage work. He also noted that demand for acoustic glass was growing, particularly in the London area. Specialism was also identified as a key foundation for growth by Alex Simpson, The Glass Man, who said sales of the company’s
A wider discussion on IGU manufacture suggested triple-glazing had not and would not have a significant impact on the market in the medium term. “We saw with the tripleglazing question a couple of years ago that the industry didn’t really want triple-glazing”, said Offland. He continued: “What it actually wanted was more energy efficient double-glazed units. I think what we’re going to see is the performance of DGUs move forward significantly and the manufacturing technology is there. People just need to be prepared to pay for it.” Offland added that glass processors had collectively been guilty of underplaying the ability to bring a design element into their market offer, citing glass printing as a significant area of opportunity but also one where glass processors could add value, and therefore, margin. This was echoed by Flowers as part of a discussion on switchable glass. In looking to the future all were confident of continuing growth in the Glass Processing Sector. Flowers adding: “What we’re going to see is continuing growth but perhaps some rationalisation of product offering as a lot of the growth is going to be driven by shorter lead times and increased market demand.” Simpson’s closing comments were reflective of a fundamentally optimistic mood. He said: “I personally am still excited by the glass processing industry, the technologies that are coming on line and what they are and are going to allow us to offer. And that makes me confident of future growth.” The Round Table discussion made it clear that there is a growing convergence between glass processors and manufacturers and whereas processors had tried their hand at everything, it will be a case of specialising in the future. Longer term planning was also key to future success with a view to what the needs will be in three years’ time. Everyone agreed that a future exists for both processors and manufacturers and voltaic, switchable and acoustic glass will all play a part in that future. As Keith Flowers said: “Once you’re on the roundabout, it’s hard to get off!”
READER ENQUIRY No: 0416/0177
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April 2016 | www.glassnews.co.uk
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www.glassnews.co.uk | April 2016
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APEER TO COMPLETE
HAT-TRICK OF EXHIBITIONS IN APRIL
Apeer, the company behind the G15 Award winning Lumi frameless window and door system, has announced that it is to exhibit at the Plan2Build (P2B) Show in County Antrim on 23-24 April, completing a hat-trick of events that month alongside the FIT Show (12-14 April) and Grand Designs Live, London (30 April – 8 May).
We’ve invested to meet your needs... We have relocated to a new 40,000 sq. ft. production and administration facility in Langage, Plymouth. Part of Cornwall Glass & Glazing we are the South West leading glass processing and IGU manufacturer. • Toughening capability to 4200 x 2850
• 6x3 Laminated Cutting Line • Fully Automatic Glass Storage System for 57 Glass Types
• Oversize Unit Line up to 5000 x 2700 • High Speed Sealing Robot by Bystronic for Polysulphide & Silicone • Triple Gas filling Press • 4-19mm Glass Stocks • 6x3 Float Cutting Line
• CNC Processing • High Quality Processing Machinery to include Water Jet & Fire Saw • Deliveries throughout the South West & beyond
The P2B Show, which is primarily aimed at selfbuilders and homeowners, attracts visitors from all over Northern Ireland who are planning a ground up project or home extension, and who want to learn more about a range of products such as Lumi, which blends cutting edge contemporary style with superior energy efficiency and security. Apeer’s marketing manager, Linda Tomb, said: “It’s going to be a very busy few weeks, but we’re really looking forward to taking the opportunity to present our Lumi windows and doors to as many people as possible, whether that’s potential trade partners at FIT or consumers and homeowners at P2B and Grand Designs. “The P2B show has really grown over the years and while it’s not on the scale of the other two exhibitions, it’s still a highly focused event and as such we’re anticipating a great response, especially as it has now moved to a larger venue based at
GLAZERITE GANG TOP THE TROPHY TABLE WITH ANOTHER NEAR RECORD NETWORK VEKA HAUL Glazerite installers have yet again come out top in the annual Network VEKA awards, taking not only nearly half of all the Regional trophies plus Best Newcomer but also scooping the coveted National title for the third time in a row. The trade fabricator’s customers matched last year’s near-record trophy haul, as well as gaining a majority of all the finalists’ spots and the entries into the organisation’s ‘best of the best’, its 100% Club.
CALL NOW FOR MORE INFORMATION
01752 855050 info@westcountryglass.co.uk 0416/0179
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The National title as well as the Eastern region went to Frames Conservatories Direct of Bury St Edmunds for a second year in succession, while Thistle returned to the trophy table with joint best in Scotland making its 14th Network VEKA award in the organisation’s 20-year history, Shane Howells retained the West of England and KJM Windows the South – both for the seventh time – and Cheadle Glass held the North West for a third year in a row. Best Newcomer in the south this year went to Wilson Windows of Loughborough. Glazerite Director Jason Thompson said after the awards: “These are all absolutely first class businesses and they amply deserve their trophies. At Glazerite, we not only do all we can to support our installer partners to grow their businesses but also urge them to commit themselves 100% to Network
Greenmount College in Antrim,” she continued. “As a result, we’ve booked one of the biggest stands at the show, which will be branded with our signature Lumi style, and we’ll be displaying both a Lumi window and door with sidelight. Our expert sales team will also be on hand to explain the many features of Lumi and to offer advice.” Launched last year, the revolutionary Lumi system scooped the prize for best new product at the prestigious G15 Awards. Combining stunning aesthetics with market leading efficiency, security and acoustic performance, it features ‘edge to edge’ triple glazing that’s structurally bonded to a glass fibre reinforced profile. The P2B show is free to attend and will also include a number of seminars on both days, covering topics such as Passive House, ECO Homes and low energy architecture. For more information, visit: http:// www.fmkni.com/events READER ENQUIRY No: 0416/0180
VEKA and make full use of the fantastic support and services it offers. “All of these winners have shown what can be achieved when the best companies make the most of the support that is available.” The trophies were presented at organisation’s AGM and Gala Dinner at the Holiday Inn, Stratfordupon-Avon on Saturday (Mar 12). This is the fourth year in succession that Glazerite customers have taken the biggest share of the annual awards. Last year, they also took five Regional trophies as well as UK Champion, plus Fitter of the Year and 12 of the 30 finalist slots. In 2014 they took six Regionals and 12 of the finalists, and four Regionals the year before. Glazerite is The VEKA UK Group’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0416/0181
April 2016 | www.glassnews.co.uk
Solarisroof
The Future Of Home Improvement
0416/0182
www.glassnews.co.uk | April 2016
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TRADE NEWS
INSTALLER FOCUS
Three is the magic number for Liniar
ISO-BLOCO WIN2WALL for improved sealing
The latest edition of a prestigious publication has highlighted the vital role the fenestration industry has played in the UK’s recovering economy – with a systems company netting an impressive hat-trick of appearances. The Flamstead Group of companies, which owns HL Plastics and the Liniar brand, as well as Avantek Machinery, has been included in the third version of the esteemed London Stock Exchange’s book ‘1000 Companies to Inspire Britain’ – one of only 40 companies to appear in all three editions! The book highlights businesses from a crosssection of industries which have exhibited impressive growth in difficult times. But the ‘Threepeat’ companies have been particularly praised for outstanding progress over a number of years while consistently outperforming their sector peers. To identify the 1,000 companies, financial technology company DueDil combined key financial performance indicators and sector benchmarks. Having
identified the long list, the eligible companies were then separated into their Standard Industrial Classification (SIC) grouping. Within each SIC sector, the companies are ranked by their individual growth rate; and those that have most outperformed their sector averages are identified. A number of companies from the fenestration sector have been included in the list, highlighting the positive impact they’ve had on the economy – but only one systems house has been included in all three editions. Pretty impressive when you consider that the Liniar brand of PVCu windows and doors wasn’t launched until 2008. “Glazing is a dynamic industry that showcases the best in UK manufacturing. It’s no coincidence that glazing was amongst the fastest sectors to come out of the recession,” commented Andy Ball, Managing Director of glazing & construction marketing specialist Balls2 Marketing. “And, obviously, the industry’s success has a positive knock-on effect in terms of the UK’s wider
employment and growth figures – no wonder the London Stock Exchange Group is taking notice.” Xavier Rolet, CEO of the London Stock Exchange Group, explained: “To be selected for the list, businesses had to demonstrate not only positive growth in revenue over the last four years, but also significantly outperform their sector peers. “The result is a list of companies richer and more varied than ever identified in any other exercise of this type. Our goal in producing the report is to continue to highlight, to as wide an audience as possible, the importance of fast growing businesses to the future of the UK economy and the support they require. “That’s why I’m particularly delighted that the report has received the support of the Government and major political parties.” Writing in the publication, Chancellor of the Exchequer George Osborne said: “UK high-growth businesses are leading the charge in rebuilding our economy. These
Triple Passive House Certification for Edgetech UK Edgetech UK, the leading voice for energy efficient windows, has been accredited with Passive House certification for three of its Super Spacer® products, reflecting its total commitment to energy performance in buildings. Super Spacer Premium has been certified with the Passive House Institute’s best available energy efficiency class stamp of phA+ whilst Super Spacer TriSeal/T-Spacer Premium and Super Spacer TriSeal/T-Spacer Premium Plus have both been accredited with phA standard. All three of Edgetech’s spacer bars significantly exceeded the required minimum specific edge resistance and were certified for the Arctic climate component efficiency class stamp, as well as for all climate zones with lower demands. Alan Fielder, Sales & Marketing Director at Edgetech UK said: “I’m delighted to hear that the Passive House Institute has recognised that these spacer bars are eligible for use under the Passive House standard - a simple approach to building super energy efficient homes.” While Passive House only accounts for a small percentage of buildings in the UK,
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Super Spacer Premium has been certified with the Passive House Institute’s best available energy efficiency class stamp of phA+.
many more developers and specifiers look for products that offer top thermal efficiency. The Passive House Institute also considers hygiene when certifying spacer bar components. By reducing condensation and maintaining comfortable humidity levels, Super Spacer can virtually eliminate the potential breeding ground for mould growth and associated health problems. Super Spacer’s qualities have made it popular for hospitals and medical facilities all over the world. Alan continues: “This acknowledgement from the Passive House Institute further secures Edgetech’s place as the leading voice for energy efficient windows.”
companies are the backbone of the British economy. “They create high-quality, well paid jobs, innovate and drive economic growth. This government fully understands the need to support ambitious entrepreneurs and ensure they can access the finance they need to grow.” Roger Hartshorn, CEO of Flamstead Holdings, was delighted to hear of their third consecutive inclusion: “It’s a major achievement for us to be named in the list again. This isn’t an award that you enter or apply for, it’s completely independently judged on a company’s accomplishments, which makes it very special. “We launched Liniar in 2008, right in the middle of the recession, and things were very difficult in those early days. But with hard work, a committed work force and top quality products, we managed to turn things around and we’ve never looked back. “We also acquired Wegoma Machinery Services in 2014, recently renamed Avantek Machinery, helping us secure even further success. We are now one of the biggest employers in the region, approaching 500 members of staff, and with a new warehouse underway that figure is expected to rise by a further 200 over the next few years. “We’ve consistently improved and expanded our range over the years and Liniar can now offer its customers the full package; from windows, doors and conservatory roofs to installation supplies and roofline – everything that’s required for a beautiful, matching finish. “We’ve also got some exciting news to unveil at the FIT Show – come and see us on Stand 350 to see for yourself.” For more information about Liniar go to www.liniar.co.uk or call 01332 883900.
Tel: 08700 566844 READER ENQUIRY No: 0416/0185
READER ENQUIRY No: 0416/0186
ISO-BLOCO WIN2WALL from ISO-CHEMIE.
New ISO-BLOCO WIN2WALL multilevel sealing tape from ISO-CHEMIE combines excellent performance with competitive cost and is specifically designed for sealing the perimeter joint between windows, doors and walls. Not only does ISO-BLOCO WIN2WALL enable windows and doors to be quickly and easily sealed from inside the building, the product will seal gaps from 2 mm to 8 mm, which will accommodate the vast majority of UK window installations, and will come in 2 widths to give the extra thermal insulation equivalent to A Rated (40mm tape) or A+ and A++ windows (65 mm tape). Among the key advantages of WIN2WALL are not only its thermal performance, but it is also weather tight to 600 Pa (Violent Storm Force 11) and has excellent acoustic insulation properties. Installing a window or door using WIN2WALL will give the window an equivalent or better thermal property than the window unit itself. Even the smaller 40mm size tape will give the joint between the window and wall a U-Value of 1.2, equivalent to an Energy A-rated window. Other comparable size tapes on the market will
not match the 1.2 U-value or the performance of an A-rated window. The larger WIN2WALL size tape will give an A-Value of 0.7, which is even better than a triple glazed Passivhaus standard window. WIN2WALL is applied to the window prior to installation and has very slow expansion speed to give ease of installation for large windows or even patio doors. WIN2WALL also complies with the Zero Carbon Hub project by using materials that fill the gap between ‘designed performance’ and ‘built performance’ to give a guaranteed on site performance. This makes WIN2WALL particularly useful to new build developers who are looking for excellent and consistent performance across potentially large installation projects. Ultimately, ISO-BLOCO WIN2WALL offers the installer a more straightforward installation in all weather conditions and the end user reduced energy bills. Along with ISO-CHEMIE’s ISO-BLOCO ONE sealing tape, WIN2WALL is also permeable to outward moving vapour diffusion according to the RAL principles of 3-level sealing and is more air tight on the inside than the out. This guarantees that the joint will dry out completely. More at www.iso-chemie. co.uk or email p.thompson@ iso-chemie.co.uk. Tel: 01207 566874. READER ENQUIRY No: 0416/0187
April 2016 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
Valentine’s comp
“Helping installers grow is shows just how much Approved our key priority this year” says leading fabricator Installers love the Scheme As a special treat for Approved Installers, The VEKA UK Group recently ran a Valentine'sthemed competition, asking member companies why they loved being part of the Scheme. And while they knew Approved Installers were enthusiastic about the support on offer, they didn't expect to be almost moved to tears by the responses they received...
Amy Grundy, National Sales Manager for the Approved Installer Scheme explains: “In the end, we picked two winners, as they'd really spent time and thought on their answers, showing us just how important being an Approved Installer is to their business. “Scott Taylor, Director at Taylor's Joinery and Plastics in Workington penned us a fantastic poem, all about the dependability of Approved Installers – guaranteed to warm your heart as well as your home! “But it was the message we received from Dave Marks at Millennium Windows in Redruth that floored us! Although we talk to Approved Installers, day in, day out, it's rare that we hear such a forthright description of how our support impacts on a business, and the value that such relationships have in this industry.”
Here's what Dave wrote: so many different I think the Approved Installer Scheme not only has eting Hub, but it has given varieties of helpful items available from the Mark I am registered with me a sense of being a part of an industry. Although federation, I feel it's all a Competent Persons Scheme and a glazing trade at Millennium Windows money orientated and I am just a number. However, the Approved Installer – for the first time – I have been given leads from t, and I do not feel after 19 Scheme and so many options that I can read abou I am on my own in this years of sole trading as Millennium Windows like will continue to do so. industry. I have always used VEKA in that time and this whole Scheme. Thanks for allowing me to be a very small part of “We were thrilled to hear such an enlightening perspective on how it feels to be an Approved Installer”, Amy continues. “Of course, it’s everything we’ve worked for since the Scheme started, but to hear it put like this was a great affirmation for the whole team. We were happy to send both Dave and Scott bottles of wine for their efforts, just in time for Valentine’s Day!” To find out more about how The VEKA UK Group’s Approved Installer Scheme can support your business – whether you are a VEKA or Halo installer or fabricator – visit www.vekauk.com/approvedinstaller or call 01282 716 611.
A leading trade fabricator has announced they will be investing more resources into helping their trade customers grow this year. Wellingborough based Astraseal already have a very comprehensive installer support service; including one of the best technical back up teams in the industry; but are adding to this with initiatives such as online ordering, comprehensive marketing support, and innovative new products. Sales and marketing manager Zac Nedimovic discusses: “Historically Astraseal focused on the commercial sector, but over the last five years we’ve really stepped up our offering to the trade and are now putting more resources into this area than ever before. We have big ambitions for our trade division, and backing our customers is central to our plans – after all if they grow we grow.” One of the new initiatives from the fabricator is installer marketing support. Working alongside marketing partners Purplex, a full service agency that specialises in the window industry, Astraseal are offering to help installers implement a marketing strategy using the latest online marketing techniques. Zac explains: “Installers can’t just rely on word of mouth anymore – modern consumers research online before they buy these days, and companies that have a slick and engaging website are more likely to win business. Working with Purplex, we will offer strategic marketing advice and financial support to help the installer ramp up their marketing. Ultimately we want our trade customers to be the best in their local area, and marketing plays a big part in achieving that.” Another new service aimed at the trade is Astraseal’s new online ordering facility, allowing installers to place orders 24 hours a day, 7 days a week and check the status of live orders in real-time. “Installers are busier than ever, and this service means they can order anytime, anywhere and enjoy greater flexibility.”
The fabricator has also expanded its product range over recent months, adding the full suite of Eurocell windows and doors to its extensive portfolio of REHAU uPVC and Smart System aluminium windows, doors and conservatories. “Whether our trade customers target the high end of the market with high-end bespoke conservatories, or the mass market with white plastic windows, we have the product in our range to suit,” Zac commented. “We make everything in-house, including the sealed units and painted frames, so installers receive all their goods from one accountable source.” Backing these new products and services is a technical support team that Zac believes is one of the best in the industry. “Thanks to our vast experience in the commercial and retail markets, we have an incredible wealth of knowledge among the team here at Astraseal, and installers can tap into this whenever they need. For example we have a team of surveyors that are on hand to answer any technical questions, and because we make everything in-house, we understand our products better than everyone. We’ve always offered very comprehensive support but the new online ordering, marketing support and new products takes us to another level,” Zac concluded. For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY No: 0416/0189
Visit GLASS NEWS ON stand 126 READER ENQUIRY No: 0416/0188
www.glassnews.co.uk | April 2016
FIT SHOW 2016 PREVIEW See pages 4-29 105
CAREERS
The UK’s Leading Glass & Glazing Newspaper
CAREERS RECRUITMENT & TRAINING
See more positions online at: www.glassnews.co.uk
Helping you find & place positions. If you are looking to recruit, contact us today for prices! Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT
NEW APPOINTMENT
New Board Promotion Signals Continued Growth at Origin
BARRY GETS THE GREEN LIGHT AT GLAZERITE Glazerite, the industry leading manufacturer of PVC-U trade frames, windows, doors and conservatories, has announced the appointment of a new Group Environmental Manager, Barry Baddock. Barry, who brings nearly 10 years of experience to the role, has been tasked with reducing the amount of waste produced by the company across all its sites, and has already introduced a raft of new measures designed to improve recycling efficiency and ensure a significant reduction in the amount of material sent to landfill. “The whole system for the disposal of used materials has been revamped. Last year we produced something in the region of 174 tonnes of general waste, including just over 17 tonnes of glass, but we’ll only generate a tiny fraction of that from now on,” Barry explained. “For
instance, old and used frames are now stripped of all their metal components, such as the metal inserts, and 99% of this can be processed back into the factory, which has the added benefit of saving money of course. And because the material we’re returning to VEKA for recycling is now 100% PVC, that also provides us with additional revenue.” The role of Group Environmental Manager is an entirely new position created by Glazerite which, as a long term Network VEKA member, is extremely proud of its green credentials. And while the new measures launched by Barry are a positive step for Glazerite, it should also come as welcome news to its many customers, who can have even more confidence that they are partnered with such an environmentally responsible supplier. “I’m absolutely thrilled to be part of the Glazerite team,” continued Barry. “Reducing the amount of waste sent to landfill
is my number one priority and it’s fantastic that I’ve already been able to implement a range of new procedures to help achieve this goal, as well as develop a long term strategy for environmentally friendly manufacturing at the company.” Glazerite is VEKA UK Group’s largest trade fabricator in the UK and is a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0416/0190
Oliver Ginger has been appointed to the Origin Board of Directors in the latest demonstration of growth for the rapidly expanding company. The promotion to the Board follows a transformative 10 years in the business, during which time Oliver has seen Origin undergo a paradigm shift from being a small door manufacturer into a 200+ strong global aluminium systems company. Currently in the role of Supply Chain Director, Oliver has worked in almost every area of the Origin business during his tenure. This broad knowledge base and hands on experience will be a valuable addition to the board. Speaking of his appointment, Oliver said: “Origin is a unique business and I am so proud to be part of it and the journey we are all on. It means a great deal to have been
part of such a great British success story and to be in a position to provide positive influence. I am excited about what the future holds.” During his time at Origin, Oliver has helped successfully implement the company’s unique and industry leading ‘Your Lead Time, Not Ours’ promise which required a complete restructure of the business model. Under Oliver’s guidance, Origin has achieved an unrivalled customer service record with a 100% delivery success rate. Additionally, the business has expanded its product range to include a world class window, - the only window in the UK that offers Aerogel as an optional upgrade for ‘out of this world’ thermal efficiency - and a complementing electric blinds system. Such is the success of the business model that Origin is enjoying the fruits of its expansion into the Dubai and US
markets, and continues to have ambitious growth and innovation targets. Andrew Halsall, Managing Director, Origin, comments: “We are delighted to welcome Oliver to the board. He has demonstrated his ability to communicate effectively at all levels with charm and warmth. He has an unrivalled knowledge of every aspect of the business and how it all fits together. In order for Origin to continue to flourish and meet its aspirations and objectives, it is important we welcome fresh ideas from knowledgeable and committed sources within the business. Tel: 01993 823 011 READER ENQUIRY No: 0416/0191
NEW APPOINTMENT
MORE INVESTMENT IN TECHNICAL SERVICES AT BUSINESS MICROS Just a month after the appointment of a new Programming Technician at its Dumfriesshire programming centre, Business Micros has also now appointed another Technical Services technician. 106
Stuart Morrison has joined the company’s Penpont office, helping customers with technical queries both online and on the telephone. He brings the number in Business Micros Technical Resource team to 12, with four now based in Penpont and eight in Newton-Le-Willows. Prior to joining Business Micros, 24 year old Stuart worked as a network engineer with BT and before that at retail giant Morrisons so brings with him the ideal combination of technical and customer service expertise.
Managing Director Graeme Bailey said: “We’re expanding all the time to respond to demand from both new and existing customers. Stuart is the fourth addition to the Technical Resource team in just over a year as we have shown our determination to maintain service levels to all of our customers no matter how quickly we grow.” Tel: 01925 296105 www.businessmicros.co.uk READER ENQUIRY No: 0416/0192
April 2016 | www.glassnews.co.uk
CAREERS
The UK’s Leading Glass & Glazing Newspaper
NEW APPOINTMENT
NEW APPOINTMENT
Four new directors join Cornwall Glass’ board to support its business growth Cornwall Glass’ vision to be the first place people turn to for all of their glass and glazing requirements, is something that has been realised during their 37 years of trading history. Now Cornwall Glass has further strengthened its management capability by appointing four new directors to join the seven existing board members.
Matt Prowse Matt started work at the age of 16 in St Austell as a Glass Operative Apprentice and, 4 years later, became Production Manager at the new factory. Matt then progressed through sales and customer service and became a Glazing Manager and Branch Manager. In 2012 Matt found his niche as a sales representative for the Devon and Somerset areas and his hard work and results were rewarded with Group Director responsibility for developing a focused sales strategy in Somerset and continuing his sales role in Devon. “I like the variety of the role as every day has different challenges and rewards”, says Matt. “I love learning and challenging myself and I have been lucky to be greatly supported by the directors, and other colleagues, throughout my career at CGG.”
Martin Saint With 30 years in the glass trade Martin brought experience of production to Cornwall Glass, including multi-shift systems and high volume manufacture. He joined the company in 2004, becoming General Manager for the
new St Austell factory that had been built in that year. His responsibilities included the strategic view of production and planning, sales order processing, quality, health and safety and profitability. As Production Director he will take responsibility for production at the Company’s four main manufacturing sites. Martin commented, “I enjoy working with a friendly, family run, robust business which is ambitious and values it colleagues”.
Mark Herbert Mark becomes Glazing and Installation Director, retaining day to day management at Exeter along with Board responsibility for Colton Glass Centre, Bristol. He joined Cornwall Glass as Glazing Supervisor in 2005 before becoming Branch Manager at Exeter in 2010. With further acquisition and the team increasing to 30 colleagues, Mark became General Manager in 2015. As a director he is responsible for overseeing the Colston Glass Centre and the Commercial Aluminium Business and is charged with helping to develop the growth of the Group’s Glazing teams. “Cornwall Glass give opportunities to its colleagues. I feel privileged to be part of the next chapter in the company’s growth strategy,” said Mark.
Mark Knight Mark has a background in Public Sector finance and has worked in both the NHS and Cornwall Council. He joined the Cornwall Glass Group as Finance Manager in 2008 and, when an opportunity arose some 2 years later, he took a newly created role as HR Manager.
“I love people and the diversity that people bring” said Mark. His new role as a Director will be to further develop processes and procedures and to ensure those systems are robust enough for the group’s growth ambitions.
With the group having just recruited its 230th colleague, Mark certainly has his work cut out! The four new board members join David Mitchell, board member and founder; Garry and Mark Mitchell as Co-Chairmen; Martin Phillips who continues as Finance Director; Angus Herdman, Sales Director; Paul Garrard, Group Director and Mark Norcliffe, Group Director. This strengthening of the Board of Directors to a total of eleven will allow for the strategic and substantial growth Cornwall Glass anticipates in the years to come. Their services that include glass processing, toughening and heat soaking, and the manufacture of double and triple glazed units, is further enhanced with a specialism in colour painted glass and sandblasting, production of leaded lights and stained glass designs, framed and bespoke mirrors, together with a delivery and installation service. Offering all these services to the domestic, trade and commercial markets has led to sustained growth over their long presence in the market place. This family run company began trading back in 1978 in Truro, Cornwall, and now has 15 branches ranging geographically from Penzance to Bristol and has over 200 colleagues working with founder Dave Mitchell and his sons Garry and Mark who are Co Chairmen of the group.
Two new state-of-the-art cutting lines, with automatic storage and loading, and a CNC processing machine has provided enhanced manufacturing capabilities and offers customers a wider range of glass products and processing.
www.glassnews.co.uk | April 2016
at Insight Data
Mark brings structure and excellent organisational skills to his role and has always been recognised for his motivation, empowerment and sense of humour. Commenting further, Mark stated: “The role offers me the challenge where I can help change an awkward situation into a positive outcome. I can honestly say Sunday nights are never like a school night!”
Investment continues within the group with one of its manufacturing sites, Westcountry Glass, making its largest investment in its 37 years in existence.
From L to R: Back row; Martin Saint - Production Director, Mark Herbert - Glazing & Installations Director, Matt Prowse - Director, Paul Garrard - Director. Middle row; Angus Herdman - Sales Director, Martin Phillips - Finance Director, Mark Knight - HR Director, Mark Norcliffe - Director. Front row; Mark Mitchell Co Chairman, David Mitchell - Founder, Garry Mitchell - Co Chairman.
Double Celebration
This facility will meet the growing demand for more efficient low-E glass, improved product quality, reduced energy consumption, and the ability to process oversize glass. READER ENQUIRY No: 0416/0193
Leading prospect data supplier Insight Data celebrates its 10th anniversary this year while two of its key staff have both celebrated 5 years of success with the company. Sean Payne joined Insight Data’s email marketing department in 2011, before moving into software development. He worked on the flagship Salestracker CRM platform before spearheading the launch of an all new version 3.0, and became head of software development in 2015. He commented; “Insight is all about innovation, technology and market intelligence, and we’re always researching and testing new developments”. Meanwhile Kirsty Winter started her career as part of the Insight telephone research team, spending three years in research and analysis, before progressing into customer support and then being promoted to Business Development Manager two years ago. Kirsty commented; “It has been an incredible journey, Insight has grown from a small business into a major influence in the fenestration industry with over 700 users of our software and data services. And we never stand still; we’re constantly inventing new and exciting technologies.” Insight Commercial Director, Helen Costeloe Hughes commented; “Sean and Kirsty are part of a dynamic team and I’m proud to see them both develop through the business and help spearhead some very exciting new developments in the pipeline”. Insight Data is the UK’s leading supplier of marketing data for the fenestration and construction industry and creator of Salestracker, the world’s first CRM platform with real-time prospect data. For more information, visit www. insightdata.co.uk or call 01934 808293. READER ENQUIRY No: 0416/0194
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A YEAR OF IMPROVEMENT
The UK’s Leading Glass & Glazing Newspaper
2016. Make it your year Order the funniest new book for everyone in sales – and for anyone who wants to be. “Focus on getting better rather than wishing it was easier. If Britney could get through 2007, you’ll cope with missing a few sales targets. You’ll never control the way the wind blows but you can adjust the set of your sails.” “You don’t have to settle for things as they are now. Only dead fish go with the flow.” “Having the will to win is important in sales. Preparing to win is what really makes the difference. Learn to become pitch-perfect.” “Cold calling is stressful, daunting and unsettling - and there are no shortcuts. But you’ll crack it if you can hang on after everyone else has let go.” “Lighten up and have fun. Sales is the best job in the world if you don’t take it too seriously. The best salesmen and women never really grow up - they just learn how to behave in public.”
A Year Of Improvement
An initiative from Glass News & The GAP Academy
Month 4 – APRIL 2016
SURVIVAL, PUT SIMPLY...
NEVER GIVE UP In his book, ‘A View from the Zoo’, vet Gary Richmond describes how bringing a giraffe into the world is a tall order. The newborn falls 11 feet from its mother’s womb and usually lands on its back. Within seconds it instinctively rolls over and tucks its legs under its body to consider life for the first time. The mother giraffe lowers her head long enough to take a quick look and confirm viability. Then she positions herself directly over her calf, swings her long, pendulous leg outward and kicks her new arrival hard enough for it to be sent tumbling head over heels. When it doesn’t get up, the violent process is repeated over and over again. The struggle to rise is momentous. Then when at last it manages to stand on wobbly legs, the mother giraffe kicks it off its feet one more time.
and again. You can’t destroy these people. You only seem to make them tougher.
Why? She wants it to remember how it got up because when faced with danger in the wild, studies have shown that baby giraffes have around four minutes in which to get onto their feet and into the relative safety of the herd’s cordon. That’s the only way in which they have a chance to avoid falling prey to the lions, hyenas, leopards and wild hunting dogs which all relish the treat of young giraffe meat.
The late Californian biographer Irving Stone understood this. He spent a lifetime studying and writing about the greatness of such men as Michelangelo, Vincent van Gogh, Sigmund Freud and Charles Darwin.
I’m wondering if there’s a parallel here with some of the quite exceptional sales people it’s our privilege to work with.
A Year Of Improvement initiative from Glass News and GAP To order your copy, go to www.glassnews.co.uk/yearofimprovement and enter code 0116/0001
0416/0195
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Figuratively speaking, they’re beaten over the head, knocked down, frustrated and underestimated - and for a while don’t seem to get anywhere. But every time they’re knocked down they stand up and go straight back to work. Again
“The newborn falls 11 feet from its mother’s womb and usually lands on its back. Within seconds it instinctively rolls over and tucks its legs under its body to consider life for the first time.”
In the end, their unswerving commitment and never-say-die approach to whatever goal they set themselves, ensures they achieve it.
Asked shortly before his death in 1989 if he had found a single thread that runs through the lives of all these exceptional people, he didn’t need to hesitate before answering. He put it all down to having a vision or dream of something that needed to be accomplished – and not stopping until it was done. So here’s to dedicating the remainder of 2016 to improvement via tireless endeavour. After all, it’s a jungle out there. Paul Sowerby is Group Sales & Marketing Director at Rockdoor manufacturer GAP Ltd Ltd, and author of My Name’s Paul And I’m A Bullshitter; a brave new personal development book and seminar programme for sales and business development professionals. By Paul Sowerby www.paulsowerby.co.uk READER ENQUIRY No: 0416/0196
April 2016 | www.glassnews.co.uk
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Compiled by Tony Lazenby
Fill in all the answers in the grid from the clues below, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ. Entry deadline: 30/04/16. Across
Down
7 A tricky time of the year (5,5,3)
1 A bit of a box (4)
8 They are found under pigs for example (8)
2 The near misses man! (6)
9 An almost ideal suggestion (4)
3 An illegal act linked with a railing? (7)
10 The biggest bird amongst the most richly talented (7)
4 Move along easily by the sea perhaps (5)
12 Initially doing everything possible to highlight front to back (5)
5 Direct one’s thoughts to reaching the top of a church? (6) 6 Killer animal? Mum’s smarter! (8)
14 A long low flat wagon (5)
11 Occurring at irregular intervals (8)
16 Trust pa to become a cocky arrogant person (7)
13 Violent disturbances when lions awaken? (7)
19 No fuss getting little Malcolm sorted out (4)
15 A doubtful report about our rum (6)
20 Space pal? (4,4)
17 Automat opens to display fleshy edible fruit (6)
22 You do it when you don’t get it! (13)
18 Some extra details required to buy goods and services (5) 21 There’s little in a metal container at the end of day (4)
Name: Tel: Address: Postcode: Email:
9
3
4
7 6
WIN £10
6
2
5
7 7
2
9
1
2
8
1
6
5
7
5 8 5
3 3
4
9
7
! ize Pr
! ize Pr
5
Spot which page the image below appears on and enter to be in with a chance of winning!
WIN £10
CASH PRIZE!!
CASH PRIZE!!
Fill in all the answers in the grid, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ.
Fill in your answer and your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ.
Entry deadline: 30/04/16.
Entry deadline: 30/04/16. Answer:
Name: Tel:
Name: Tel:
Address:
Address:
Postcode:
Postcode:
Email:
Email:
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LEGAL EAGLE
FIND A SUPPLIER
Legal Eagle
Call Saul...
Consumer Rights
- Terms & Conditions
Contact Philip
Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk
Build on different – Call Purplex on 01934 808 132 As a result, businesses will have to bear the costs of reviewing their T’s & C’s along with the training for customer facing staff. In addition of course of the financial penalty by way of fines for any transgressions as well as the publication of the offences.
If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game. And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand! Chris Champion Editor
www.glassnews.co.uk | April 2016
0416/0199
LONDON OFFICE - T: 020 3137 9319 | BRISTOL OFFICE - T: 01934 808 132 E: grow@purplexmarketing.com
www.purplexmarketing.com
1 O p e 0 y ve r la ri ea zi e n r s ng c in e in du st ry !
Simply dealing with the symptoms, rather than the cause, takes too long and costs the treasury and the economy too much.
Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering , consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.
ex
While some of the outdated terms would fall foul of the Unfair Contract Terms Act, preventing businesses from relying on them, having to rely on the Court to make such a decision, is an unnecessary burden on the justice system and dissuasive for many customers.
Do you want to build your business, grow sales & dominate your market?
About Philip Harmer
G
Research conducted in the lead up to the Consumer Rights Act, revealed the majority of consumers don’t look at, let alone read, the T’s & C’s, largely because they’re too long, the print’s too small and the language virtually Shakespearian. Unsurprisingly, sales staff and employees are none the wiser for the same reasons.
Philip Harmer
GET YOUR BUSINESS SWIMMING
IN THE RIGHT DIRECTION!
e
A third piece of legislation, in relation to the contract terms and conditions used by businesses, looks like it’s on its way, with the opening of a consultation by the Department of Business Innovations and Skills this month.
Marketing & Design
th
The Consumer Rights Act, now 6 months old, along with consumer protection regulations are two pieces of the government’s strategy to stop rogue traders, safeguard customers and stimulate the economy.
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Untitled-9 1
25/01/2016 14:05
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www.glassnews.co.uk
Tel: 01843 593 440 sales@fkmoore.com
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Glass News - Classified Qtr page Advert.indd 1
25/01/2016 15:24
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Installation Company: Manufacturers Receipt / Invoice
Order Number
Confirmation:
Number: This forms the
traceability of
your warranty,
not completing
(found on the
this section will
10 years mechanical Door lock
warranty
registration
Friction stays Espag rods
your warranty.
18/02/2016
CARD_V12.indd
Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ROSION OR I-C
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co.uk/registration
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- A4 PEARL WARRANTY
Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty
www.totalhardwareltd.
however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply
0041 - JAN16
25
YEARS
label on the frame)
fail to validate
online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical handle door Stainless steel Shootbolts letter plate Stainless steel Door cylinders hinges Flag www.kenricks.co.uk Casement handles warranty om/registration 10 years mechanical www.trojan-hardware.c
www.fullex-locks.com/
Warranty Booklet
ROSION OR I-C
EARS A 25 Y NT
Date of Purchase:
Y R 25 EARS FO
ER
TED BY THE INSTALL
TO BE COMPLE
EARS A 25 Y NT
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore
Y R 25 EARS FO
tration
Warranty Regis
ARANTEE GU D*
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Ground Breaking Industry First!
ARANTEE GU D*
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5 Star Warranty
COMPANY LOGO
5 Star Warranty
08:46
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
1
17/02/2016 17:32
1
Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION
INSTALLATION COMPLETION
As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:
On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
0416/0210
0416/0211
• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 114
April 2016 | www.glassnews.co.uk
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Glass News - Classified Qtr page Advert.indd 2
25/01/2016 15:23
STEEL REINFORCEMENT
Useful Numbers 0416/0216
British Plastics Federation (BPF) Tel: 0207 457 5000
Glass & Glazing Federation (GGF) Tel: 0207 939 9101
British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001
GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033
BSI – Assessment & Certification Tel: 0845 080 9000
Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800
BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000
We want to know your opinion about the industry! Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk www.glassnews.co.uk | April 2016
Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936
Proskills – Head Office Tel: 01235 833844 Proskills – Glass & Related Industries Neil Robinson – Tel: 07917 015 322 Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200 UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261
115
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15,000 circulation!
NEED TO TARGET INSTALLERS?
Find local installers and the elusive white van man, with Glass News.
We distribute to trade counters, as well as posting copies to a database of installers.
Email: christina@glassnews.co.uk SALES & MARKETING
TAPES
0416/0218
0416/0219
Data, Direct Mail & Email Data 0416/0220
0416/0221
ATTENTION ALL SALES AND MARKETING COMMANDOS –
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Fabricators | Installers | Architects | Local Builders | Main Contractors | House Builders
April 2016 | www.glassnews.co.uk
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Machinery 0416/0222 0416/0225
We want to know your opinion about the industry!
Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk
QUALIFICATIONS
FLYSCREENS
WINDOW OPERATORS
0416/0223
@GlassnewsMag
Christina Shaw
www.glassnews.co.uk www.glassnews.co.uk | April 2016
0416/0224
/GlassNews
0416/0226
117
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WARRANTY
Balustrade Systems 0416/0227 5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
5 Star Warranty
COMPANY LOGO
5 Star Warranty
Manufacturers Receipt / Invoice
Order Number
Confirmation:
Number: This forms the
traceability of
your warranty,
not completing
(found on the
this section will
label on the frame)
fail to validate
your warranty.
02/2016/0001
18/02/2016
- A4 PEARL WARRANTY
CARD_V12.indd
08:46
Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty
Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
1
ROSION OR I-C
25
YEARS
ARANTEE GU D*
online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply
0041 - JAN16
25
YEARS
EARS A 25 Y NT
Installation Company:
Warranty Booklet
ROSION OR I-C
Y R 25 EARS FO
TO
Date of Purchase:
ARANTEE GU D*
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ER
BY THE INSTALL BE COMPLETED
Y R 25 EARS FO
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore
EARS A 25 Y NT
Ground Breaking Industry First!
tration
Warranty Regis
17/02/2016 17:32
1
Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION
INSTALLATION COMPLETION
As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:
On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk 0416/0228
Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk
NEED TO TARGET INSTALLERS? 15,000 circulation!
Find local installers and the elusive white van man, with Glass News. We distribute to trade counters, as well as posting copies to a database of installers.
Profile Bending
0416/0230 0416/0229
118
April 2016 | www.glassnews.co.uk
0416/0231
www.glassnews.co.uk | April 2016
119
0416/0232
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