Glass News January 2014

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Is 2014 the year that the industry moves towards

triple glazing?

Is the industry moving towards triple glazing?

While some companies are already focused on bringing triple glazing into the mainstream, others think its over-engineering.

But when Everest is offering a free upgrade to triple glazing as its January sale offer, can we afford to ignore the issue?

What we do know is there’s no one simple answer that’s right for the industry.

Do we really need triple glazing? Is the extra energy saving worth the extra pane of glass?

If the answer is yes then there are implications for manufacturing, handling and transportation. Answer no, however, and do we risk being left behind or missing a big opportunity?

Continued on page 4...

The UK’s Leading Industry Newspaper Distribution to: Window, Door & Conservatory Roof Fabricators & Installers, IGU Manufacturers & all associated with glass & glazing industry.

VOICE OF THE INDUSTRY

What’s Your Opinion?

Glass News Asks:

What are your hopes & aspirations for 2014...

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Issue 34 | January 2014

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January 2014 | www.glassnews.co.uk

JANUARY 2014

The UK’s Leading Industry Newspaper

And so a new day dawns...

And so a new day dawns, a New Year indeed, and one that we all look forward to with the expectation of good things to come.

Certainly the prospects for the UK look substantially better than that of other European countries and we should be thankful for that, but a sustained economic improvement is what we seek and not a continuation of the boom and bust rollercoaster of recent years. Is there an answer to the problem?

2014 heralds a year of hope with an improving, if not burgeoning, economy.

Prospects for the year look more promising than they have for a long time, but before we look too far ahead, we await with interest the company results for those with a year ending of 31 December. Have the results lived up to the hype? Has the second half of 2013 really turned round the dreadful first two quarters? All will be revealed in the fullness of time.

So as we look forward with eager anticipation to all that 2014 will bring, I have to admit to a few concerns. True, I’m a bit of a ‘glass half full’ type of person but I like to think that’s down to a healthy dose of realism rather than a symptom of the manic depressive. I have to question this feel good factor on the basis that, while employment improves and the economy picks up, when will the ordinary man in the street start to feel the benefit? As inflation continues at a rate higher than targeted by the Bank of England, and wages continue to lag behind, where is the spare cash going to come from to improve our homes - buying windows, doors, glass and the hardware that our industry offers? With interest rates at an historic low, we can all borrow at very advantageous rates, can’t we? On the face of it, that’s fine. Fine until interest rates take off, that is!

At this juncture, perhaps I should declare an interest. For us of a certain age, a healthy hike in the interest rate would be very welcome. Savings have suffered badly and some return on the nest egg would be very welcome indeed. However, what it will do to the mortgage rate and the standard of living of the average family man and woman could be disastrous and plunge us all back into recession.

TRADE NEWS

CONTENTS

CONTACT DETAILS

Regrettably, more of the pain is probably the answer. Letting the reins loose now just because an election is on the horizon would undo the good that has been achieved.

What does this all mean for our industry?

It means that more tough times are ahead and margins will continue to be squeezed and, as ever, it will be the best managed companies that come to the top.

4 Front Cover Story

Publisher & Owner: Christina Shaw The Flat (Office 2), 6 Sunderland Street, Tickhill DN11 9QJ M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

The commencement of a new year brings forward new faces to a variety of positions, most of which are voluntary. We forget that people take on these mantels entirely voluntarily and that they consume both personal and family time, most offering no pecuniary advantage. To all these people, we owe a debt of gratitude. I wish them well and, having had the pleasure of the company of Saint Gobain’s Brian Baker at a recent luncheon where he suffered my bending his ear for the duration, I wish him every success as he takes on the Presidency of the Glass and Glazing Federation. I also look forward to interviewing him on his thoughts and aspirations for our industry when he has his feet safely under the table!

24 Trade News

4 Colour 6 Hardware 12 Conservatories 14 Windows 18 Vertical Sliders 22 Doors

SEE PAGE 24 ‘TIME OUT’ Winners

– DECEMBER!

Crossword: Lamelia McCance, Mossley

32 Voice Of The Industry 41 New Products 42 Glass News Interview 44 Software & IT 46 G13 Awards 47 Charity News

Eye Spy: Mrs Sue Edwards, Stockport

48 Aluminium

Spot The Difference: Mollie James, Swansea

54 Comment Piece

Congratulations to all our winners! Good Luck in this months Time Out pages!

56 Trade Counter Partnership

50 Installer Focus 52 Glass 55 Monthly Horoscopes

58 Time Out! 59 The Basman 60 Recruitment 63 Find A Supplier

Last months crossword solution: @GlassnewsMag

Chris

Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk Features Editor: Sheilah Reed M: 07880 990144 T: 0114 2885988 E: sheilah@glassnews.co.uk Trade Counter Distribution Department: Roz Worgan E: roz@glassnews.co.uk Graphic Design: hook-a-duck Deadline for copy: 28th of each month With thanks to our contributors: Daniel Basden and Double Glazing Blogger. glassnews™ is a registered Trademark.

The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

The paper we use is 100% recycled.

Christina Shaw

Got Something To Say? Email Chris at: chris@glassnews.co.uk

Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

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FRONT COVER STORY

COLOUR

Tradesmith & Halo brighten up the home improvement industry

“Edgetech UK is hosting a function at the Ricoh Arena in Coventry on Thursday 10 April, 2014 called the ‘The Triple Glazing Question’ and this is an opportunity for everyone to have a say as well as hear what others in the industry think.”

Continued from page 1...

The more we talk about triple glazing, the more questions get raised To decide what’s right for individual companies it’s important to have a platform to get to grips with the relevant issues. An open discussion about what it means to systems companies, fabricators, installers, glass manufacturers and hardware companies.

Edgetech UK is hosting a function at the Ricoh Arena in Coventry on Thursday 10 April, 2014 called the ‘The Triple Glazing Question’ and this is an opportunity for everyone to have a say as well as hear what others in the industry think. To be part of this debate, simply log on to www. tripleglazingq.co.uk and book your free place.

As hosts, Edgetech UK invites Glass News readers the industry to join the READER ENQUIRY No: 0114/0004

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The UK’s Leading Industry Newspaper

debate at ‘The Triple Glazing Question’.

Ordering tickets couldn’t be easier.

Simply log onto www.tripleglazingq. co.uk and book your free place at the Ricoh Arena in Coventry on Thursday 10 April.

The ‘Triple Glazing Question’ is open to everyone.

There are 500 tickets and they’re available on a first come first served basis. So act now to ensure you are there.

As well as the live event, there’s a discussion website www.tripleglazingq. co.uk. Between now and then there will be polls on the website, LinkedIn, Facebook and Twitter to gauge the mood of the industry.

Edgetech UK’s MD, Andy Jones said “We’re looking for a lively debate so companies can get to the real issues that affect them.

With the whole issue of triple glazing affecting so many parts of our industry, it’s important that we hear everyone’s opinion and we work on this together.”

“As a long-standing Halo customer, we are pleased to offer the extended Variations colour range. It means we can provide our customers with the same high-quality products they have come to expect, but now with an even greater opportunity to personalise their projects. There are colours to suit traditional homes or contemporary commercial projects and we are pleased to offer our customers short lead times, even on coloured frames.”

Tradesmith has become one of the first Halo customers to adopt and promote the new Variations range of coloured foils from The VEKA UK Group.

our customers with the same high-quality products they have come to expect, but now with an even greater opportunity to personalise their projects. There are colours to suit traditional homes or contemporary commercial projects and we are pleased to offer our customers short lead times, even on coloured frames.”

‘Variations’ is an extended range of 18 coloured and woodgrain foils available on Halo's Rustique and System10 profile suites.

Under the banner of “United Colours of Tradesmith”, Tradesmith has taken on the extended range of colours to offer customers even more specification options.

Tradesmith also offers a range of nine colours on its conservatory collection to complement the 18 shades of the Variations range.

Mark Hutchinson, Tradesmith’s MD, explains: “As a long-standing Halo customer, we are pleased to offer the extended Variations colour range. It means we can provide

Product and colour information can be found on Tradesmith’s new website at www.tradesmith.co.uk.

READER ENQUIRY No: 0114/0005

January 2014 | www.glassnews.co.uk

Best The UK’s Leading Industry Newspaper

COLOUR

Colour Range Bar None!

There is nothing worse than being told you can have what you want as long as it is white! Today, you can choose from a wide range of colours and finishes to create windows that are totally bespoke and to help you stand out from the crowd The Georgian Bar Company has expanded its range of stocked foiled colour Geofast™ astragal bars.

They now offer over 10 colour options ‘off the shelf ’ for next day delivery.

Geofast™ now stock in foils; Irish Oak, Chartwell Green, Grey, Black, Cream, White, Mahogany, Rosewood, Golden Oak, Cream Self colour – PLUS any other Renolit foil still available to order on a lead time.

It’s not just their bar range that has expanded to offer this wide variety of colour, also a range of end-caps and cruciform covers to compliment for the Versatility GB2vs bar.

“You will find cruciform covers in all the colours above plus the most popular range of end-caps available from STOCK!”

You will find cruciform covers in all the colours above plus the most popular range of end-caps available from STOCK! Any other end-caps can be ordered with a short lead time and low volume quantity.

“It is impractical to stock every single colour available, but by having a larger range across most of our bar variations we are able to provide an excellent service to our customer base. Lead times can be a hindrance to fabricators and being able to eliminate or minimise that and give them what they want as soon as possible straight from our warehouse for next day delivery is what we have strived for.” Michael Jones - Warehouse & Distribution Manager at The Georgian Bar Company.

To keep up to date with our range and to see how Geofast™ works visit www.geofast.co.uk or call us on 01772 631 441.

READER ENQUIRY No: 0114/0006

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HARDWARE

The UK’s Leading Industry Newspaper

HOPPE’s Stainless Steel Composite Door Hardware Collection Due in January A market leader since 1995 in the manufacture of stainless steel hardware, HOPPE is delighted to announce that it will shortly be unveiling its range of stainless steel, high performance door furniture and accessories designed specifically with composite doors in mind.

HOPPE‘s dedicated 150,000 sq ft German stainless steel manufacturing facility has long been renowned for producing high volume, top quality stainless steel hardware that stands the test of time in global commercial projects like HOCHTIEF’s Essen HQ with Sir Norman Foster, Mercedes Benz in Milan, the Mandarin Oriental hotel Hong Kong and the Commerz Bank HQ in Shanghai. But with composite doors looking set to continue to be a growth area for our industry in 2014, the company has now turned its hand to a retail offering to match this demand and enhance the appearance of the UK’s composite doors.

Stewart Lamb, National Sales and Marketing Manager at HOPPE comments: “Having celebrated our 60th Anniversary in Europe last year and 25th year of trading in the UK last month, we have justifiably built our reputation for expertise in manufacturing stainless steel hardware utilizing the latest European technology. Specified widely by architects, local authorities and building contractors, HOPPE’s expertise in stainless steel is second to none.

“Building on this expertise, we are now proud to announce the January launch of our Stainless Steel Collection of high performance door furniture and accessories for composites.

The range includes stainless steel pull handles incorporating V-shaped and Semi-Circular, lever on rose and lever on plate handles, and PAS24 performance escutcheons. Uniquely, the handles will also be supplied as standard with the innovative quickfit plus which allows for simple and precise assembly of a whole door handle set - roses and door handles – in a few seconds without the need for screws. The launch of this range for the first time ever, allows fabricators to get a perfect match thanks to the anodised silver and gold brushed finishes on offer, and the level of saltspray testing we put our products through allows us to offer a 10 year guarantee.

“With our heritage of over 2 decades as the market leader in the supply of stainless steel furniture to the demanding commercial sector, our retail and trade door customers can rest assured that the quality will hit the high levels they’re used to.“ For more information on HOPPE (UK) Ltd visit www.hoppe.co.uk or call 01902 484 400.

READER ENQUIRY No: 0114/0008

VBH Launches New greenteQ

Hardware Catalogue

Hardware supplier VBH has launched the latest issue of the popular greenteQ Window & Door Hardware & Ancillaries catalogue.

This is the biggest so far and includes all the greenteQ products launched during the course of 2013.

These include stainless steel lever/lever and pull handles, the Sigma Compact door hinge, new Kappa Pony Tail and Doctor door knockers, Alpha inline sliding patio door handles, Clearspan hardware for aluminium bi-fold doors and more.

All greenteQ products are covered by a comprehensive 10 year guarantee with the exception of the Alpha 25 stainless steel door handle which, as the name suggests, is backed up by a 25 year guarantee.

VBH Marketing Manager Gary Gleeson commented ‘Since the launch of the greenteQ brand in 2009 it has become such an important part of the VBH business that the range warrants its own standalone catalogue.

The greenteQ design team is constantly developing new lines so each issue is

always full of exciting new products that will impress manufacturers and installers of windows and doors.’

The new catalogue can be obtained by contacting VBH sales-direct on 01634 263300 or sales@vbhgb.com, or can be downloaded from www.vbhgb.com.

READER ENQUIRY No: 0114/0009

Trojan Group, Pearl Windows and Total Hardware celebrate a winning relationship The Trojan Group has just announced it will be sponsoring promising youngster Aaron Walsh in the 2014 Junior Max British Karting Championships.

Tony Chadwick, Trojan Group’s Managing Director, said, “We are delighted to be sponsoring such a talented young man. He is driven to achieve excellence and success in his chosen field just as we are in ours, so it’s a good match.”

The sponsorship came about through Trojan’s relationship with Bolton’s Pearl Windows.

Pearl’s Managing Director, Jeff Walsh, is Aaron’s father.

Jeff says, “We are very proud of our son and do whatever we can support him. I’d like to thank Trojan for their sponsorship, which will go a long way to helping Aaron to build on his successes.”

Trade fabricator Pearl Windows is a loyal Trojan Group customer. Jeff Walsh

says, “We have a great relationship with Trojan and value their commitment to our business. Their products offer valuable feature benefits and Trojan’s customer service is excellent.” Tony Chadwick echoes Jeff ’s enthusiasm, saying, “We love working with customers like Pearl Windows. The company is one of the UK’s leading and fastest growing fabricators and is genuinely committed to delivering excellence in every area. It’s great to be able to support them in this commitment.”

Pearl buys a range of Trojan products through one of Trojan’s main distributors, Total Hardware, which is based in Leeds. Andy Cunningham, Managing Director at Total Hardware says the partnership with Trojan Group has proven to be a winning formula because of the suited range of products, their unique

design, performance and quality. One of the key Trojan products Pearl Windows uses is the Midi flag hinge because it’s ideal for slimmer frames and doesn’t encroach on plaster lines. It’s adjustable in three dimensions with concentric compression adjustment and is supplied assembled and ready to fit, dramatically improving the fitting process.

Jeff says, “We researched the market when choosing our flag hinge. The Trojan hinge offered the aesthetics we were looking for, as well as being very easy to adjust in the installation process.”

It’s often said that business is all about relationships and it seems that the one between Pearl Windows, Total Hardware and the Trojan Group is paying dividends.

And if Aaron Walsh drives his way to success next year, they’ll be another winning relationship to celebrate!

Trojan Manufacturing Group Limited Tel: 01922 713 933 www.trojan-hardware.com Pearl Window Systems Tel: 01942 840522 www.pearlwindows.co.uk READER ENQUIRY No: 0114/0010

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January 2014 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Industry Newspaper

GLAZERITE UNVEILS BOOSTED BROCHURE FOR RETAIL INSTALLERS

Glazerite Windows Limited has launched its own enhanced version of the NEW VEKA retail brochure with additional information and images as well as all hardware tailored specifically to the Glazerite product range.

The trade fabricator has also introduced three new categories to its existing range of VEKAbased product brochures, bringing the total now to six.

In the 24-page retail brochure, Glazerite has added a number of product revisions and upto-date images, including several specific to Glazerite installations, plus additional pages on the extensive range of styles and colours of hardware offered to its customers.

There is also an entire spread on the importance of security in the home along with a clear and detailed breakdown of how this can be achieved with Glazerite windows and doors.

One notable absence however is any reference to Glazerite, so continuing the fabricator’s philosophy of allowing installers to project their

own quality and professionalism alongside the global reputation of the VEKA systems.

Glazerite Director Jason Thompson explained: “Our installers want to sell themselves, not us, so we are more than happy to remain transparent and let them do that.”

“Of course, the name of VEKA is also an important part of the mix but we feel the third element of this, Glazerite as the fabricator would only blur the picture for the homeowner. This is why, until you get to the copyright tag at the end, our name is not to be seen.

“However, our installers can be sure that all the products, systems, colour variants and hardware are a 100% true representation of the Glazerite product range. It was the installers themselves who first raised the need

for this and now we are happy to say we have given them what they have asked for.”

The same philosophy is carried forward to Glazerite’s range of largely VEKA-based product brochures, where the company has now added Fully Reversible, Patio Door and the Matrix 70 system to its existing range of BiFold Door, Composite Door and Hardware.

Glazerite’s retail brochure is available immediately, with the three product brochures following soon.

READER ENQUIRY No: 0114/0011

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www.glassnews.co.uk | January 2014

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HARDWARE

Competition Beating Complementary Range from HOPPE (UK) HOPPE (UK), the manufacturer synonymous with innovation, quality and performance in door and window hardware, will be launching a brand new complementary range of products in January 2014 to ensure its customers have everything they need to maximise on the forecast market growth.

Stewart Lamb, National Sales and Marketing Manager for HOPPE (UK) says: “Despite the difficult market HOPPE (UK) has been investing in the development of new products for its customer base. And as the experts predict the start of our industry’s recovery, we are pleased to announce the launch of our complementary range of letter plates, knockers, numerals “Customers and spyholes. This trust products product launch is the culmination with our of market research we started at FIT name on it, in April, new tooling investment which is a and product responsibility development.”

we take very seriously.”

“Designed to exactly colour match door handles, finishes include the everpopular polished chrome and gold and powder coated white and black, with further colour matches to our unique anodised finishes due in quarter two in 2014.”

“HOPPE (UK) is committed to providing customers with the quality products they have come to expect. This dedicated approach to providing such a high quality standard of product is precisely why HOPPE (UK) is celebrating 25 years in the industry this year. Customers trust products with our name on it, which is a responsibility we take very seriously.”

“We look forward to starting off 2014 with this and other product launches to ensure our customers stay ahead of the competition.”

For more information on HOPPE (UK) Ltd visit www.hoppe.co.uk or call 01902 484 400.

READER ENQUIRY No: 0114/0013

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The UK’s Leading Industry Newspaper

Carl F Groupco supports timber sector with FUHR slave lock Carl F Groupco’s support for the timber hardware market includes the FUHR 841 slave door lock. The established fittings distributor, which has offered FUHR lines for over 50 years, reports that the product, which is designed specifically for use on timber or timber core composite doors, is proving popular with its customers due to a number of advantageous defining features.

The 841 is a concealed lever operated two part slave lock which operates as a keep into which the Master leaf is locked. The Master lock (also a two part lock) is compatible with the 841 and can be lever operated or split spindle. This combination provides a Secured by Design solution for timber French doors. Significant design elements include a wider than typical faceplate of 26mm, which

provides additional security protection and strength for timber profiles. Additionally, lever operation on the 841 slave lock is integrated into the faceplate to provide fully concealed locking without encroaching on slave door sightlines.

The FUHR 841 complements Carl F Groupco’s growing range of door hardware for timber applications, which includes FUHR’s existing range of timber master and stable door locks. Other lines catering for timber installations are T-Fold hardware for bi-fold doors, the Crimebeater door lock series and a range of door furniture.

Tel: 01733 393330 – www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handle @Carl_F_Groupco.

Integral lever operation of the FUHR 841 slave lock for timber installations is demonstrated by Carl F Groupco’s John Mitchell.

READER ENQUIRY No: 0114/0014

The solution to failing hardware that affects your reputation as well as your bottom line Now that the colder months have arrived, many installers will have started experiencing the annual increase in callouts for window and door hardware finish failure.

Tony Chadwick, Trojan Group Managing Director, says, “Hardware finish failure is something that’s constantly on installer’s agendas because it’s increasingly a problem.

Quite simply, zinc-based and aluminium or painted products will corrode sooner or later as a result of salt, acid erosion or a damaged surface. Our recent cold winters have accelerated the process for many products.”

and more than capable of withstanding the most ferocious of winters without losing their good looks or functionality. In fact, so confident is the Trojan Group in the corrosion resistance of its stainless steel products that they all come with a 25 year anti-corrosion guarantee.

The Trojan Group’s range comprises T-hinges, letterplates, door knockers, door numbers, numerals and handles. The Sparta Door handle is available at three price points. For budget projects, there’s the Standard range, which has stainless steel external faces and white or black inner faces.

For mid-market projects there’s the Premium range, which has stainless steel external faces and zinc chrome or gold PVD inner faces.

And for high-end projects, there’s the Elite

“The Trojan Group’s range comprises T-hinges, letterplates, door knockers, door numbers, numerals and handles.” range, which has stainless steel external and internal faces.

The Trojan Group’s stainless steel hardware gives all sectors of the market a product with corrosion resistance that will last the lifetime of the door it’s fitted on. As Tony says, “Can your business afford not to use stainless steel?

Tel: 01922 713 933 www.trojan-hardware.com READER ENQUIRY No: 0114/0015

As Tony points out, increasing numbers of callouts affect not only your bottom line but also your reputation, so it’s hardly surprising that many are searching for a solution.

Tony says, “Many installers turn to the British Standard for help finding a reliable product. BS EN 1670 Class 4 corrosion resistance means a product has successfully withstood 240 hours of salt spray testing is defined as meaning the product is suitable for service in outdoors conditions. Yet as many installers have found out, that’s no indicator of resilience.”

Increasing numbers of fabricators and installers are turning to stainless steel as the answer.

The Trojan Group’s stainless steel range of door and window hardware saw a tremendous increase in sales throughout the year. Stainless steel products are extremely hard-wearing

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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HARDWARE

The UK’s Leading Industry Newspaper

Sliders UK introduces

exclusive Fab & Fix “Ultimate collection” patio door handle Sliders UK has joined forces with leading hardware manufacturer Fab & Fix to develop a stylish, high security handle for its leading range of Duraflex, Eurocell and Synseal patio doors.

Exclusively available to Sliders UK customers, the new handle forms part of the company’s Ultimate collection and compliments its optional Secured by Design solution.

The new Ultimate collection patio door handle has been created to the joint specification of security experts at Sliders UK and Fab & Fix, and incorporates a number of innovative design features that coordinate to make it one of the most attack resistant products on the market.

It is constructed from a robust zinc die-cast material and features built-in cylinder protection and a uniquely chamfered back plate that is 32mm wide to provide maximum stability and resistance to attack by Mole Grips or similar instruments used by would-be intruders.

Its elegantly curved handle is designed for modern aesthetic, whilst retaining maximum grip for the user. The external keyhole acts as a further guard as the cutout has been created especially so it conceals half the cylinder thus preventing it from being attacked directly.

Sliders’ new handle also incorporates 6mm fixing screws, giving it far greater strength than the industry standard 5mm.

customers about the exceptional quality and reliability of this finish.

Ian Longbottom, Joint Managing Director of Sliders UK, explains: “We have already switched wholeheartedly to Fab & Fix’s composite door furniture and also use its handles on our PVC and aluminium bifolding doors, all of which are very popular with our customers. So when we were looking to upgrade our patio door handles, Fab & Fix was a natural partner.

“We are the only patio door manufacturer to supply this new handle and we’re confident that it will provide our trade customers with another unique selling point.”

Sliders UK is the UK’s largest manufacturer of patio doors, making over 350 units per week. Its patio doors were also the first to be accredited by the Secured by Design initiative. Sliders UK and Fab & Fix saw the opportunity to increase sales even further by working together and commissioning an exclusive handle.

Will Butler, Managing Director of Fab & Fix, which is part of Grouphomesafe, concludes: “We enjoy working with Sliders UK as their design ethos matches our own. At Fab & Fix we only develop new products when they deliver a genuine improvement and we are very proud of what we’ve created with Sliders.”

For more information, please visit www.sliders-uk.com.

For more information about Fab & Fix, please visit their website at www.fabnfix.co.uk.

The innovative fully reversible hinge from Yale Door and Window Solutions is available now from Sealco, one of the UK’s largest independent hardware distributors.

industry standards including PAS24 and BS6375 Parts 1, 2 & 3.

CMS Senior Sales and Marketing Manager Antonio Pontiero concludes: “Working with Sealco and Yale meant we were able to get involved in the development of the new fully reversible hinge right from the initial concept design process. This collaborative approach has ensured we can deliver on the exact customer requirements and gain the benefit of a window that is easier to make and install.”

The fully reversible hinge has been purposely designed with a positive lock-out into the hinge’s restricted and ventilation positions. The unique key lockable restrictor makes it ideal for all commercial and residential high rise applications.

Tel: 01324 610710 www.sealco-scotland.co.uk

Yale’s new fully reversible hinge contains fewer screws so it’s easier to line up and quicker to manufacture. Installation is also easier because the hinge is set up in the factory with no extra adjustment needed.

The hinge is a joint development between Yale Door and Window Solutions, Sealco and its customer CMS Enviro Window Systems. “A high proportion of windows installed in Scotland are fully reversible” says Derek Malcolm, Managing Director at Sealco. “CMS asked us to source the best product on the market but we couldn’t resolve all the issues with existing products.

“We turned to Yale to design a new fully reversible hinge that is easier to use and simplifies manufacture, installation and everyday use for the end user. The new product greatly impressed CMS and they are the first company in the UK to use the fully reversible hinge.”

Sliders’ Ultimate collection patio door handle is coated in Fab & Fix’s popular Hardex finish in white, black, gold, chrome and satin. This finish has been salt spray tested to the highest British Standard and is proven to provide extreme corrosion resistance (BSEN 1670, Class Five).

In fact, Sliders’ latest collaboration with Fab & Fix is due to the positive feedback the company has already received from

New Yale fully reversible hinge is developed with Sealco

READER ENQUIRY No: 0114/0017

British designed, Yale’s fully reversible hinge is manufactured to achieve stringent

READER ENQUIRY No: 0114/0018

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Just for fun!

Fill in the missing numbers.

1-9 in each line diagonally and horizontally, 1-9 in each of the nine small square grids.

See this month’s TIME OUT! pages for more puzzle fun!

8 1

1

2

6 5

8

3 1 6

5 7 8

2

7

9

2

8

9 6

1

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www.glassnews.co.uk | January 2014

11

CONSERVATORIES

The UK’s Leading Industry Newspaper

SYNSEAL SPEEDS UP ORANGERY FIT WITH VENETIAN VIDEO GUIDE

GARDEN ROOM ROOF Exciting times 12 MONTHS ON with Liniar Zoom

Just 12 months ago, Prefix Systems launched their Garden Room Roof and with total sales now well ahead of forecast, the prospects for 2014 look substantial for the UK’s leading conservatory and extended living space specialists.

When the Garden Room roof was launched in October 2012, it was the result of a carefully managed product research and development process over several years, which more recently included the valuable input from Tim Harris, their structural engineer. This is a function and role not usually seen in a trade conservatory related business, with even the systems companies not employing such a person.

Synseal Installers can now see for themselves how quick and easy its K2 Venetian orangery system is to fit, thanks to a specially commissioned video showing the whole thing being completed in just two days.

The five-minute time lapse movie, featuring a genuine homeowner installation located in the Pennine hills not far from K2’s Lancashire base, is aimed not only to emphasise the speed and simplicity of fitting the Venetian but also to showcase the system to all Synseal installers, as Head of Marketing Mark Schlotel explained: “Venetian came to us with the acquisition of K2 last year and some of our many Synseal installers may not realise how easily an orangery installation can be achieved, using this well-designed system.

Demand for orangeries is still on the increase and we want to be sure our installers are able to make the most of this growing market.

Some may still think an orangery is too complex for them to take on; we hope this video will show them how painless and stressfree it can be with Venetian.”

“Demand for orangeries is still on the increase and we want to be sure our installers are able to make the most of this growing market. Some may still think an orangery is too complex for them to take on; we hope this video will show them how painless and stress-free it can be with Venetian.”

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“As well as the looks and function of the finished Venetian orangery, this video shows how it can be completed in a short time and with minimum disruption to the household and that in itself is a great selling point for our installers.”

The video, which can be accessed via both the Synseal and K2 websites, shows the fitting of the aluminium beam structure and box gutter completed on day one, followed on the second day by the lantern roof, glazing, aluminium fascia finish and internal soffit framing ready for plasterboarding.

Condensing all of this into five minutes of non-stop action, the time lapse video shows how the installation was speedily accomplished, despite some inclement weather on the second day!

Venetian uses a lantern roof based on the tried and tested K2 system. The entire roof can be optionally supported by structural aluminium posts bolted directly to foundations, allowing any design to be used beneath – including wide span bi-folding doors or fully-framed walls – without the need to give further support. The system also incorporates fully-insulated ‘Warm Roof ’ construction for Building Regs compliance and many other structural and aesthetic benefits.

Sales of the Garden Room roof are equally split between new installations and conservatory replacement projects, with several sales savvy installation companies going back through their database and enticing old customers with the option of upgrading to a new Garden Room. The potential in the UK is considerable with an estimated 3 million existing conservatories, of which 500,000 are estimated to be in need of repair.

Replacement conservatory projects are on the rise as homeowners look to re-discover a lost room and the desire to change it into more of an extension is a highly desirable one and Prefix was the first to identify this back in 2006. Thanks also to the products developed specifically for replacement projects, installation companies such as Manchester based T&J Conservatories have been able to take on all sales opportunities with the necessary structural posts and supports including Prefix’s exclusive Retro-fix system.

Chris Baron and Chris Cooke, co-directors of Prefix Systems comment: ‘The first 12 months have been a whirlwind in terms of interest and sales. Our Garden Room roof has not only been designed by a structural engineer and industry roofing specialist, but it has recently been praised by a group of Chartered Engineers and Building Surveyors. 2014 looks set to be a great year for this product, with more exciting developments to come and with greater customer support than ever.’

For further information and a free copy of their new Garden Room brochure contact the sales office on 01254 871800, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems. You can also download their new iPhone and iPad app from the App Store.

Mark Schlotel added: “As well as the looks and function of the finished Venetian orangery, this video shows how it can be completed in a short time and with minimum disruption to the household and that in itself is a great selling point for our installers.”

READER ENQUIRY No: 0114/0021

Following its acquisition by HL Plastics, Zoom has been rebranded as Liniar Zoom with a fresh new logo, making it part of the Liniar family. The innovative conservatory roof company has moved to a 25,000 sq. ft. facility in Derbyshire as it prepares for exciting product launches in the New Year.

Zoom General Manager, Keith Langley and three other members of staff have moved with Liniar Zoom to ensure a smooth transition and an uninterrupted service for existing customers. Liniar Zoom is honouring existing orders, with full production due to start in early 2014. The conservatory roof will be available as ready-made kits and as bar length to Liniar fabricators, complementing Liniar’s existing suite of innovative windows and doors.

“This is an exciting time for Liniar Zoom,” says Roger Hartshorn, Managing Director of HL Plastics.

“We have a number of product developments in the pipeline which will make our conservatory roof even more technically advanced and user-friendly. We also want to reassure existing Zoom customers that they will see no break in service.”

“Liniar Zoom will re-launch in the New Year and will sit with Liniar’s collection of thermally-efficient windows, bi-fold doors and patio doors. Our roofs will be colour matched with our existing range, making Liniar a seamless one-stop-shop for windows, doors and conservatories. “ “We’re committed to developing the Liniar Zoom roof to stretch its technological lead. Zoom is a fantastic roof with many advantages now over other conservatory roofs, and we intend to add even more benefits and build on its success over the past two years. Some people have seen the decline in the market and have written off conservatories. But we believe strongly in the future of conservatories. We’ve acquired the whole of Zoom and are committed to invest in the technology and innovation to supply the industry with conservatories that will sell.”

Tel: 01332 883800

READER ENQUIRY No: 0114/0022

READER ENQUIRY No: 0114/0023

January 2014 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Industry Newspaper 0114/0024

SunShade Integral Blinds There is a definite interest in integral blinds, particularly for conservatories and bifolding doors. Whether it's the opportunity to show-off a new sophisticated and stylish innovation, or the advantages of blinds sealed within an Argon environment, integrated blinds are winners all round.

They don't get damp, dusty or dirty and they can't be abused by little hands or paws.

There are many advantages to SunShade Integral Blinds:

• Stylish and safe blind solution.

• Improvement in acoustics.

• Additional privacy due to the edge-to-edge slats.

• Improvement in energy ratings through a reduction in heat and solar glare.

• Blind is totally contained within a sealed unit thus oblivious to dust, moisture and abuse.

• There are no looped cords to get tangles, dirty or fall off the unit. Magnets are safer than cords for children and pets.

• The magnetic drive system is easy to operate and gives longevity. The magnets retain their magnetic properties, are hygienic and are simple and quick to operate.

• Suitability for residential, commercial, educational and medical environments.

SunShade blinds are delivered as standard 28mm sealed units, they are ideal as new or replacement sealed units.

For more information about SunShade Integral Blinds contact Phil on 0800 310 1222 or 07917 715123 and www.Sunshadeblindsystems.co.uk.

READER ENQUIRY No: 0114/0025

www.glassnews.co.uk | January 2014

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WINDOWS

The UK’s Leading Industry Newspaper

700 VEKA windows specified for

enterprising Norfolk school

SWISSPACER ticks all the boxes for St Johns.

SWISSPACER ticks all the boxes for St Johns Worcester-based fabricatorinstaller St Johns Window Centre is another happy SWISSPACER customer. All the windows it installs have SWISSPACER inside.

Marketing Director Garry Monk explains why he only uses SWISSPACER: “All the windows we fit have SWISSPACER because it gives the best energy ratings and is much neater than foam spacers. We use SWISSPACER in black for a discreet, classy finish. We’ve recently taken delivery of ‘SWISSPACER inside’ window stickers to use in our retail showroom. The stickers are a great talking point and an easy way of illustrating the benefits of warm edge to customers.”

St Johns Window Centre, which sells to the trade and directly to homeowners, also

makes sealed units. SWISSPACER has a clear advantage for this side of the business as SWISSPACER requires no specialist machinery or additional investment.

Garry adds: “SWISSPACER is very easy to process – we process by hand and are very happy with the results. We’ve been using SWISSPACER for years and wouldn’t consider using anything else.”

“SWISSPACER is the UK and Ireland’s leading warm edge spacer bar,” says Vic De Costa, SWISSPACER UK Marketing & Sales Manager. “Its next generation spacer bar, ULTIMATE, is the best performing foiled warm edge spacer bar in the world for thermal efficiency, coming top in official tests by ift Rosenheim.”

For more information visit www.swisspacer. com/en or call 0845 601 1265. Follow SWISSPACER on Twitter @Ultimate_Spacer.

READER ENQUIRY No: 0114/0027

Network VEKA marks impressive £800m sales mark The staggering milestone comes after Somerset-based Network VEKA member, Turner Windows of Somerton Ltd registered an installation to take the organisation’s aggregated sales to more than £800m.

Karen Lund of Network VEKA paid a visit to the installer member to present Craig with a bottle of champagne to mark the occasion.

Director Craig Turner says: “We only joined Network VEKA earlier this year, but it has already proved really beneficial to us, and we are thrilled to have helped achieve such a great landmark in Network VEKA’s history.”

The organisation’s Managing Director John Ogilvie comments: “Passing the £800m mark is without a doubt, a great achievement for Network VEKA and makes a strong statement of the quality of Network VEKA and its members as a whole. We know that our members are some of the most highly-trained, trustworthy companies in the country – and these sales figures are the proof of this. The growth of the Network has not come at the expense of our core focus on customer service excellence.”

This was the 218,927th installation by members, since Network VEKA was formed in 1996. Craig continues: “Network VEKA is a fantastic organisation to be associated with, and we benefit greatly from the resources it gives us, from the iron-clad series of guarantees, to the Steve Davis endorsement, we really take advantage of the whole package.

We have joined Assure, the DCLG and UKAS accredited competent persons scheme, which has also proved to be of huge benefit for us. As well as offering us training that we wouldn’t get with other schemes, we have found Assure to be the most cost-effective route to compliance.”

Tel: 01282 473170 – www.networkveka.co.uk READER ENQUIRY No: 0114/0028

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VEKA customer Ashford Commercial recently completed a project with architects Jestico and Whiles, and main contractor Mansell, using VEKA's M70 profile for 700 windows at an academy in Thetford.

The Norfolk-based company manufactured and installed more than 700 windows and 80m2 of window walling with the intention of reducing glare and heat gain in the classrooms, after the architects specified VEKA for the project. Thetford Academy in Norfolk is a part of The Inspiration Trust, a family of schools in Norfolk committed to delivering the very best educational experience for young people in the area.

Commercial Manager, Barry Manley explains: “VEKA's Matrix 70 was chosen based on a combination of specification, style and price – it was an economic solution that met with the project's budget requirements. After a competitive tendering process, Ashford Commercial was chosen as both the manufacturer and installer for the project, which of course, we were thrilled about. The project consisted of long runs of top hung windows in a grey finish internally with Teleflex operators

to the high level windows and atrium windows having electric openers. The window walling was also manufactured and installed in grey, which created a seamless look. This was the first major new-build project we have done using the Metsec steel construction system, incorporating an extended EPDM system, which did pose as a potential difficulty, but the installation went smoothly and to time frame.”

VEKA's Matrix 70 system is often chosen for use in new build and commercial applications, due to its simple fabrication and trouble-free installation design.

Tel: 01282 716611 – www.vekauk.com READER ENQUIRY No: 0114/0029

Full steam ahead for Halo and Bennion & Sons Halo customer Bennion & Sons completed an exciting installation recently, after the Wakefield-based company were asked to fit 50 replacement windows at The Kirklees Light Railway Station (KLR).

Director, Sam Bennion explains: “The job was to remove the existing, rotting timber windows and replace them with high-spec, double glazed PVC-U alternatives.

The windows were of bespoke size and included a number of absolute privacy glass units, and obscure glass for areas such as public toilets.

“We used the esteemed Eclipse profile from Halo as it was the perfect choice to meet the high

specification required

by KLR and their energy efficiency requirements. All of the windows were fitted with opening top lights to improve ventilation during the summer months.”

Eclipse is a fully-versatile and totally-integrated 70mm system, which is integrated with Halo’s Esthetique chambered 70mm system, meaning the same thermal inserts, beads, ancillaries, reinforcements, mouldings and hardware are used, which help to keep stock holding to a minimum. It also offers excellent thermal efficiency and can achieve a WER ‘A’ rating.

Stuart Ross, General Manager of Kirklees Light Railway comments:

“Although the station building was only constructed in 1997, the building was completely single glazed. As we are open all year round, we were conscious of how cold the building can get in winter, and the expensive effect this was having on our heating bills. Since the installation, we have already seen a noticeable difference in heat levels throughout the station building, and we are hopeful that the new windows will save us around £1700 a year in fuel bills.

“Bennion’s helpful attitude and competitive quote certainly helped our decision, and both the professional approach and care taken by the team during the installation was appreciated, ensuring that there was very minimal disturbance and dust.”

Tel: 01282 716611 www.whshalo.com READER ENQUIRY No: 0114/0030

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

15

WINDOWS

The UK’s Leading Industry Newspaper

700 VEKA windows specified for enterprising Norfolk school VEKA customer Ashford Commercial recently completed a project with architects Jestico and Whiles, and main contractor Mansell, using VEKA's M70 profile for 700 windows at an academy in Thetford.

The Norfolk-based company manufactured and installed more than 700 windows and 80m2 of window walling with the intention of reducing glare and heat gain in the classrooms, after the

architects specified VEKA for the project.

Thetford Academy in Norfolk is a part of The Inspiration Trust, a family of schools in Norfolk committed to delivering the very best educational experience for young people in the area.

Commercial Manager, Barry Manley explains: “VEKA's Matrix 70 was chosen based on a combination of specification, style and price – it was an economic solution that met with the project's budget requirements.

After a competitive tendering process, Ashford Commercial was chosen as both the manufacturer and installer for the project, which of course, we were thrilled about. The project consisted of long runs of top hung windows in a

grey finish internally with Teleflex operators to the high level windows and atrium windows having electric openers. The window walling was also manufactured and installed in grey, which created a seamless look. This was the first major new-build project we have done using the Metsec steel construction system, incorporating an extended EPDM system, which did pose as a potential difficulty, but the installation went smoothly and to time frame.”

VEKA's Matrix 70 system is often chosen for use in new build and commercial applications, due to its simple fabrication and trouble-free installation design.

Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0114/0032

EAST OR WEST...

GLAZERITE’S BEST FOR CONSERVATION-GRADE VS Trade fabricator Glazerite is celebrating another heritage application for its traditional looking Vertical Slider – and has proved the window is popular literally from coast to coast.

Just a few months after the acclaimed white woodgrain foiled VS was chosen for a vintage styled house near the most easterly part of Britain, on the Norfolk coast, the same authentic appearance has now won a place in a Conservation Area near the most westerly tip of Wales.

Consent for the installation, near the historic cathedral city of St. Davids, was granted by the Pembrokeshire Coast National Park authority because the VEKA-based Glazerite windows were virtually indistinguishable from the traditional timber they were replacing, according to David Morris, director of Gardinia (West Wales) which carried out the installation.

Glazerite director Jason Thompson added: “It is still very rare for anything in PVC-U to be accepted in a conservation area or anywhere else in a heritage setting so we are very proud that our vertical slider is one of the forerunners in this movement. Of course, it makes perfect sense for such properties to have all the benefits of a high specification PVC-U window as long as it looks authentic.

Our vertical slider provides this by offering a wide mechanically jointed bottom rail, run through horns and the use of mitred external astragal bar for that traditional appearance.

We are very glad that a few planning authorities and other heritage bodies are now realising this.”

Demand for Glazerite’s VS continues to grow apace. Earlier in 2013, the company announced sales had not only more than doubled year on year but it also had to double the workforce on its dedicated VS manufacturing line to keep up with orders.

As well as its authentic appearance and slim sightlines, The Glazerite VS is available with a BFRC ‘A’ Rating, Secured by Design and is available on a ten-day turnaround.

Glazerite is VEKA’s largest trade fabricator in the UK as well as a prominent and long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester and a distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0114/0034

Wakefield Metroglaze insists on SWISS For the past four years Wakefield Metroglaze has insisted on SWISSPACER warm edge spacer bars in sealed units because of its excellent thermal properties.

Wakefield Metroglaze is part of Wakefield Metropolitan District Council and is responsible for supplying and installing windows for the Council’s schools, offices, social housing and public buildings. The council installs A rated windows as standard as part of its programme to reduce carbon emissions and improve the energy efficiency of its building stock.

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Last year Metroglaze installed over 17,000

windows, all with SWISSPACER inside.

Fabrication Manager Rob Smith says: “We buy sealed units from Glass Solutions so it made sense to use SWISSPACER – and we’re more than happy with the results! SWISSPACER gives us the A ratings we need without having to worry about specialist gasses or expensive glass, which is a big advantage. Whether it’s a residential property, council office or school, we know our windows will save money and create a more comfortable environment for the end user.”

SWISSPACER Marketing & Sales Manager, Vic De Costa comments:

Wakefield Metroglaze insists on SWISSPACER spacer bars.

“SWISSPACER warm edge spacer bars add an extra 20% to energy efficiency and can easily make the difference between an A and B energy rated window.

SWISSPACER’s High Tech Gas Barrier prevents moisture penetration and gas leakage through the spacer bar to give long-lasting performance.”

For further information visit www.swisspacer.com/en or call 0845 601 1265. Follow SWISSPACER on Twitter @ Ultimate_Spacer.

READER ENQUIRY No: 0114/0035

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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VERTICAL SLIDERS

The UK’s Leading Industry Newspaper

Best New Product winners

Roseview Windows, talk to Glass News’ Chris Champion The biggest roar of the evening was reserved for Roseview Windows when their table heard that they had won the Best New Product for 2013 at the G13 Awards, held at London’s Park Lane Hilton. I caught up with Roseview’s Marketing Manager, Mike Bygrave, to find out a bit more...

Have you entered for awards like G13 before or is this a first time? From your reaction on the night, this win means a lot to Roseview... it was the highest decibel level of the evening!

Yes. A little over excited perhaps! But we were genuinely thrilled that Roseview Windows had been recognised in this way. This was the third time we had entered for the Glass Awards.

Previously we had entered for Fabricator of the Year but, as a single niche product fabricator, it was perhaps a little ambitious! The New Product Award that they introduced this year is perfect for us because it's all about the product rather than the company. That fits nicely with the way we work.

So, for a company that’s been around for 30 years and to be entering the Awards for a third time, we can understand the enthusiasm.

You were up against some tough competition...

Yes. You could call it a 30 year ‘overnight’ success! When we looked at some of the big industry names that we were up against in our category - multi-nationals like Pilkington, Veka, Rehau and Saint Gobain - we didn't really think we stood a chance. There was a little bit of David and Goliath about it, which is why we were so ... ahem ... raucous when they announced our name!

We are genuinely over the moon with the award. We've worked really hard on Ultimate Rose so, for it to win a national award up against such illustrious competition, is something we're very proud of.

Let’s talk about the product, then.

Ultimate Rose is a mechanically jointed PVCu sash window, designed specifically for the heritage and conservation sector. But it’s actually one part of a range isn’t it?

It is. Ultimate Rose is the crown jewel in a trio of products designed to suit all projects and budgets. Other products in the Rose Collection include the Heritage Rose which, like the Ultimate Rose, is manufactured using the Rehau system and the Charisma Rose is a more contemporary sash window manufactured with Eurocell profile.

And what makes the Ultimate Rose different from competing products?

It replicates the fine details of a timber box sash window and includes fully-mechanical joints, a flush run-through horn, deep bottom rail and the slimmest sightlines of any VS on the market.

We’ve spent the last few months successfully campaigning to gain acceptance in sensitive conservation areas where PVCu has previously been rejected. We’re very proud to have achieved that.

Who actually designed the product?

Many of us! From our MD right through to the factory floor. We’ve all spent a lot of time researching, designing and testing the product and the end result is truly stunning....the window looks exactly like timber and really stands out from the other PVCu Vertical Sliding Sash windows on the market today.

It has taken us 18 months to design, test and bring to market. One thing that sets us apart is, as an independent fabricator, we have developed key features of the windows ourselves, the best example being the runthrough horn, rather than waiting for and relying on our systems company to do it for us.

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We approached Rehau around three years ago and told them that run-through horns would be the next big development in VSs. At the time they had other priorities, so we developed it ourselves - and in a form that works on both Rehau and Eurocell.

Subsequently Rehau has just developed its own run-through but we've already been selling them for two years. I may be biased but, frankly, I prefer ours!

Just going back to the conservation issue. Everyone knows how hard it is to win over the conservationists, so is it all about replicating the timber product?

Making PVCu sash windows is all about authenticity. It’s all about building windows that are indistinguishable from the timber originals that they may be replacing. They have to be acceptable in almost any setting, including conservation areas.

We and, to be fair, some of our competitors, had already made good progress on this but we think that with Ultimate Rose, we've really cracked it. The bottom line for us is that our developments on the Rehau platform have made a truly authentic PVCu sash window.

That’s why we called it ‘Ultimate’.

How do you go to market? I presume you sell to other fabricators....and do you install, too?

We supply everyone from self-builders and small developers to residential or commercial installers to fabricators. We used to install

ourselves but, as we grew, we ran the risk of competing with our trade customers and that was something we wanted to avoid.

Now we run a network of approved installers who receive the retail leads we get in through our websites.

You are very much Rehau experts, given Willie Kerr’s background in working for Rehau, but you also fabricate Eurocell for a more contemporary look?

Yes. We started with Rehau in 1985, and expanded to take on Eurocell, which was Plastmo at the time, in 2002. In recent years we've made more Eurocell than Rehau, although that trend is beginning to swing back now because of Ultimate Rose.

Ultimately, we are both Rehau and Eurocell's biggest Vertical Sash fabricator and I don't think there's another major VS fabricator who runs two different systems as Roseview do.

Mike, I appreciate you talking to Glass News and I now understand Roseview’s wild exuberance at winning Best New Product at G13!

So what about 2014?

More of the same! We’re really looking forward to 2014 and we believe we have a portfolio of products that will give us and our customers an excellent year.

READER ENQUIRY No: 0114/0037

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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VERTICAL SLIDERS

The UK’s Leading Industry Newspaper

BREAKING DOWN BARRIERS WITH

ONLINE ORDERING “People do business with people, and we don’t want that way of working to disappear with the internet.”

There is a suspicion among many that the upward trend in online specifying and ordering is widening the gap between the large installers and the small ones. After all, conducting business on the Internet requires skill, time, and even a dedicated employee, right?

Not so, argues Tom Swallow, sales director of VS manufacturer Quickslide. Tom believes that doing business online should simply be an extension of doing business over the phone or over the trade counter.

Simple mechanism

Online ordering offers customers ‘freedom’ says VS market leader Quickslide. Glass News asks the company’s Tom Swallow to explain…

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As part of a wider strategy to forge even closer links with its customers, Quickslide’s website has been designed to make it easy for installers – small or large – to design, specify and order windows online.

Arguably, this is nothing new – companies are turning to the Internet in ever-increasing numbers to sell all manner of products.

However, Tom believes that Quickslide is offering something different: the site has been designed from the ground up to make it easy for anyone to use, and to remove all chance of errors being made.

“The key to the website is the pricing engine,” Tom said. “It takes the busy installer into account and works with them to design their windows efficiently, while preventing errors.

I believe it’s the first of its kind for the VS market.”

One simple mechanism that Quickslide has put in place to prevent errors and increase confidence in the website is to include a human in the process. “Installers are busy people, and there is every chance that they will use this service after a day on site,”

“Quickslide has clearly conducted its research, and discovered what works for installers and what doesn’t. A common theme running through recent developments has been to reinforce the supplier/customer relationship.”

Freedom

Tom explained. “Therefore, they will be pleased that they are not simply dealing with a computer – all orders are revised by a Quickslide employee before production.

Clicking to order does not commit to buying at that stage.”

The website is open for business 24/7 and actually changes the emphasis of the ordering process, Quickslide believes. It allows customers more time and control because there is no urgency. Orders can be worked on and reviewed at the customer’s pace. The company is confident that even customers not usually comfortable with a computer will feel at ease with the system. “This is why we say our system offers ‘freedom’ to our customers” says Tom.

The computer system is sophisticated enough to pick up simple errors such as ordering the wrong hardware or accessories. However, because many of those ordering online will already be customers of Quickslide, their buying habits are well known by the company.

Therefore, the orders are only fed into production once everything has been cleared by an auditor.

Quickslide has also trained its delivery drivers to understand the products they deliver, and to carry literature and basic spares such as fixing brackets. “These guys are sometimes the only physical contact customers have with Quickslide,” Tom explained. “It makes sense that they are kitted out with some basic knowledge and equipment to help customers if they need advice or missing parts.”

“People do business with people, and we don’t want that way of working to disappear with the internet,” Tom said.

Quickslide has clearly conducted its research, and discovered what works for installers and what doesn’t. A common theme running through recent developments has been to reinforce the supplier/customer relationship.

“Service is the lifeblood of everything we do, and we don’t want that to change with the website,” Tom concluded.

“Ours is a very human business, and we are able to interpret and anticipate requirements.

The system will store a customer’s order history, and can detect repeat orders, but we know installers and buildings, and we can detect when something is out of place.”

READER ENQUIRY No: 0114/0040

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www.glassnews.co.uk | January 2014

21

DOORS

The UK’s Leading Industry Newspaper

KOMMERLING’S PURR-FECT PATIO PARTNER Kömmerling have partnered up with patio and bi-folding specialist KAT UK for the introduction of their highly acclaimed PremiDoor patio door, which boasts supersize sash sizes and market leading levels of energy efficiency.

KAT has a long and impressive track record in manufacturing premium patio and bi-folding doors in aluminium, PVCu and timber and this latest addition will add to their reputation as a specialist fabricator of door systems.

The door that will be branded as KAT’s Lift and Glide patio door, can achieve a 6 metre opening with just two sashes and can even span over 10 metres with up to 4 sashes.

The Lift and Glide door offers outstanding thermal performance, including a thermally broken running track and benefits from a German hardware system that enables the sashes to glide effortlessly to the side. Low line gaskets and weatherseals provide lasting performance and slimmer sightlines, while the single leg glazing bead is highly secure and easy to install on site.

The Lift and Glide door is a genuine alternative for a bi-folding door and with less PVCu sightlines, and more glass in which to

From left to right: Kevin Warner of Kömmerling with Rick Libbey, KAT UK.

see the world outside. The product is designed for large openings in the home, conservatory or even modern day apartment.

Rick Libbey, group managing director of KAT UK comments: ‘This is a hugely impressive product and will add to our proposition as the leading manufacturer of specialist door systems in the UK. This is the first part of our new product and marketing strategy that will captivate the industry in 2014.’

Kevin Warner of Kömmerling concludes: ‘We’re thrilled to be working with KAT as one of our specialist fabricators. They have a reputation second to none and we believe that this new Lift and Glide door system will add to their impressive portfolio of highly engineered products.’

For further information on KAT UK, log on to www.katuk.co.uk, e-mail sales@katuk.co.uk or call their sales office on 01625 439666.

READER ENQUIRY No: 0114/0042

NEW HURST COMPOSITE BROCHURE BRINGS STYLE & COLOUR Hurst Plastics has expanded its composite door brochure and injected it with even more style and colour.

The new 24 page brochure showcases the company’s entire range of composite doors and introduces the contemporary Bohemia collection.

The brochure captures the versatility of the Hurst composite range, which has been designed to cater for both the traditional and modern taste. It features an extensive range of Hurst doors, including the Bohemia collection, which is a striking new addition to the brochure. With its new door styles, unique colours and architectural hardware, it brings a modern twist to the Hurst range of composite doors.

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The brochure also introduces new and exclusive glass designs plus dozens of new door shades. In addition to the seven standard composite door colours, there is an exciting collection of 12 premium door colours, which are available with a matching door frame. There is even a bespoke option, which includes many more shades from the RAL colour range.

Hurst’s network of installers has welcomed the new

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“It features an extensive range of Hurst doors, including the Bohemia collection, which is a striking new addition to the brochure. With its new door styles, unique colours and architectural hardware, it brings a modern twist to the Hurst range of composite doors.” brochure. Paula Schulz, Partner at High Wycombebased APS Window Company, said: “We are really impressed with this new brochure. It’s logically laid out so you can easily see the different styles and colours available and we are pleased that it has now incorporated the modern Bohemia range. And just like Hurst’s WindowCAD door builder software, the brochure is another great tool that Hurst has provided to enhance our offering and help us to sell professionally.”

Mark Atkinson, Sales Director at Hurst Plastics, added: “This is our biggest and best composite door brochure yet! We’re constantly striving to evolve and keep pace with market demands and this fresh new brochure reflects our commitment to do that. I’m delighted that our customers have reacted so positively to this brochure, which complements our impressive suite of sales aids.”

The new brochure also features Hurst’s composite fire door. The fire door, which is outwardly indistinguishable from the standard Hurst composite door, offers the very highest in security and weather

performance, plus a full half hour fire rating (30 minutes stability and 30 minutes integrity).

Unlike many composite fire doors which are fitted in a timber frame, the Hurst composite door is supplied in a durable PVC-U frame, which conforms to BS476.

The maintenance-free frame matches the door for a harmonious look.

For those looking for a more individual door, there’s Hurst’s Direct Digital Glass printing (DDG) technology which allows any image to be reproduced directly onto the door glass to create a truly unique composite door.

The glass is fully guaranteed and is weather and UV fade resistant.

For further details on this brochure or to request a copy, please contact the Marketing department on 01482 790790 or visit www. hurst-plastics.co.uk.

Hurst Plastics is one of the UK’s leading manufacturers of high quality PVC-U door panels, infill panels, composite doors and associated laminated products. Products are manufactured at Hurst’s 50,000 square foot purpose built factory in Kingstonupon-Hull and supplied to both the domestic and commercial markets throughout the UK and Europe.

Hurst Plastics is a member of the Hurst Group, which was established 40 years ago.

With expertise in joinery, building services, ceilings and flooring, the Group is recognised as a major force in the contracting and glazing industries.

Tel: 01482 790790 www.hurst-plastics.co.uk

READER ENQUIRY No: 0114/0044

January 2014 | www.glassnews.co.uk

DOORS

The UK’s Leading Industry Newspaper

DESIGN A DOOR IN 60 SECONDS

Solidor have just launched version 2 of the ‘Design a Door’ module on their consumer facing website at www.solidor. co.uk, which enables homeowners to design their very own custom door in less than 60 seconds. This new technology was developed in conjunction with software developer, The Consultancy.

Given the fact that Solidor’s solid core composite doors are packed with features and colours like no other, the new version 2 development is easy to use, is highly impressive and another important tool in which to engage with consumers. It’s another great electronic solution, along with their Door Designer App for iPhone and iPad. Initially, you are asked to specify an entrance door type followed by the frame styles which accommodates side and top panels. Once the design of the frame has been chosen users are then encouraged to choose from 17 different colours inside and out. Door styles can then by specified from the traditional to the contemporary, followed by the opportunity to chose from a wide array of handles and accessories, including a number of exclusive options from Solidor.

Throughout the process within ‘Design a Door’ consumers can flip the image inside and out, make an enquiry for a Recommended or Premium Installer, or start over again. Once a satisfactory design has been created then this can be e-mailed back to the consumer for review.

Gareth Mobley, managing director of Solidor Group comments: ‘Much like you can create a new car in real time, so you can now benefit from the same technologies for our second generation composite doors with version 2 of ‘Design a Door.’ Our big consumer push is yielding significant leads each month for our installers, whilst the consumer benefits from what we believe is the best composite door on the market.’

To find out more about the ‘Design a Door’ function on their website log on to www.solidor.co.uk. To find out more about their Recommended Installer campaign then call their sales office on 01782 847300, or add to their Twitter following @solidorltd. You can download the free Solidor App at Apple’s App Store by searching for Solidor.

READER ENQUIRY No: 0114/0045

www.glassnews.co.uk | January 2014

SOLIDOR’S INVESTMENT FOR GROWTH

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Few could argue that Solidor is the fastest growing composite door manufacturer in the UK, with volumes now up to an incredible 850 doors per week and with the company continuing to invest in the growth on a monthly basis.

The impressive growth of the Solidor brand shows no sign of slowing down, with a 7th CNC machining centre now on order as the 6th one is just being commissioned. Over the last year the company has invested over £750,000 in capital equipment, along with introduction of 20 new members of staff, bringing the total to 114.

Manufacturing equipment purchased includes 3 CNC machining centres, a new extraction plant, door frame router, vacuum former, cassette curing oven, high capacity edgebander, CNC corner cleaner and profile saw. Similarly investment has been made on the distribution side with 3 new new wagons, low loader vehicles, bar code scanning for production and new warehouse racking.

One of the most interesting investments has been the introduction of wood burning heaters, which harness the off cuts from the solid hardwood cores that are part of Solidor’s unique composite door make up. This investment fits in perfectly with the company’s Green Promise, which also involves the use of lead free PVCu and shared transport with sister company Nice Door Panels.

Solidor has also invested heavily during the year into their new consumer facing brand in the form of a new website and powerful SEO and PPC campaign, along with what is regarded as the sector’s best door brochure, a 60 page perfect bound guide to their composite doors.

Gareth Mobley, managing director of Solidor Group comments: ‘The investment programme has been ongoing and we see this continuing certainly for the next 18 months as we continue to grow. We believe there is considerable growth both for the sector and particularly for our unique solid composite door offering.’

For further information log on to www.solidor. co.uk, call 01782 847300 or e-mail enquiries@ solidor.co.uk. To keep up to date with all of their developments follow them on Twitter @ solidorltd or look them up on Facebook.

READER ENQUIRY No: 0114/0046

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TRADE NEWS

The UK’s Leading Industry Newspaper

Polyframe

– Supporting the local community Polyframe have agreed an exciting new sponsorship deal with Calderdale’s newest Junior Football Club King Cross Juniors, which is set to change the face of children’s football in the area.

King Cross Juniors are pioneering a brand new fun approach to U6 football coaching with the launch of “The Polyframe Pirates” at their club. In addition to this Polyframe have agreed to sponsor all teams through to open age with the creation of the Polyframe Football Academy, in total Polyframe are backing 9 junior teams and 4 open age teams.

“Over recent weeks we have been in discussions with Polyframe, about backing the opportunities within the club,” said Club Chairman Mark Whelan.

“At the same time I was having discussions with our Head Coach Paul Hill about our U6 section and how we can inject more fun into it for the kids. Polyframe were looking to back a local initiative that was sustainable and would aid development in our local communities’ younger people. As a result we have rebranded our U6 section “The Polyframe Pirates”.”

Polyframe have agreed a 3 year sponsorship deal in the knowledge that their money will be used to fund development of the clubs “babies”. Boys and Girls from the age of 4-6 are all invited to come along. The sessions will be based on fun and development and will obviously contain the Pirate theme.

Games include “Clear the Decks” & “Sharks ‘n’ Minnows”. All the young "Pirates" will be decked out in full training Kit and Hoodies, all courtesy of the fantastic deal with Polyframe.

New fair payment rules will boost construction SMEs The Government’s new fair payment rules will make a real difference to construction SMEs by helping finance flow down through the supply chain, according to the Federation of Master Builders (FMB).

Brian Berry, Chief Executive of the FMB, said: “The Government’s new approach to ensuring 30-day payment becomes a reality throughout the supply chain on public sector contracts is a particular bright spot within the plethora of recent announcements on support for small business. The FMB has been calling on central and local government to mandate fair payment throughout the supply chain for some time, and it’s highly encouraging to see that Ministers are listening.”

READER ENQUIRY No: 0114/0049

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Head Coach Paul Hill said “We are looking to develop the children’s core skills in a friendly environment, through games and play, whilst allowing them to gain confidence socially with their “new” friends. Football is at the centre of everything we do, however, It’s much more than just football, it’s about Children having the confidence to reach their full potential.”

Simon Loker Marketing Manager at Polyframe is delighted to see the deal put in place. “Polyframe have a long track record of backing local initiatives and have sponsored many sports clubs in the past, including Halifax Town Football Club. After our initial discussions with King Cross Juniors, it was obvious that they had great visions for junior football in Halifax.”

“We were looking to invest in a local project that was more than a “name on a shirt” and we believe this tie up with a local club will truly aid the development of young children locally. We love the ideas behind The Polyframe Pirates so much so, that after discussions, we offered a 3 year deal despite the club looking for 2 years. This a fantastic opportunity for U6 children in Halifax and we’re proud to help.”

Mark Whelan concluded “I can’t thank Polyframe enough for their co-operation.

The fruits of this deal will be seen for years to come and we think this concept will change the face of junior football forever. Polyframe are market leaders in their field and we aim to be the same in ours.”

READER ENQUIRY No: 0114/0048

Advertise IN

Glass News!

Contact Christina or Sheilah today! christina@glassnews.co.uk or sheilah@glassnews.co.uk

RAISING THE BAR ON COMPOSITE WINDOWS Uniform Architectural, one of the leaders in composite windows and curtain walling, has just published a new brochure for its uni_ one® composite windows.

The combination of style with the highest quality engineering makes the uni_ one® composite window a popular and versatile choice for both domestic and commercial projects – creating new standards of excellence.

The double or triple glazed uni_one® windows are notable for their high thermal and acoustic efficiency, offering users both energy savings and noise protection.

They effortlessly integrate into a building with numerous customisation options available, enabling users to achieve continuity with any architectural character, style or period.

Uniform Architectural uni_one® windows can achieve all three standards of Climate House ‘A’ and ‘B’ low energy categories and Climate House ‘Gold’ ultra low energy, and even meet the Passiv Haus standard of below 0.8 W/m2K where required.

The natural aesthetic of the uni_one® range results from the use of wood veneers for the interior finish.

Uniform Architectural has just published a new brochure for its uni_one® composite windows.

Including oak and pine, these elegant veneers allow specifiers and users to match the windows to the

atmosphere of the interior environment. In fact, the entire window can be customised to suit a user’s needs, with options for the external aluminium ranging from coloured polyester powder coating in a variety of textures to real burnished bronze and weathered copper finishes.

Uniform Architectural also offers handles and catches of brass, chrome and anodised aluminium, which can be matched to the finish of the corner joint inlay option, for a sleek, unified look.

Copies of the new uni_one® brochures and further information is available from Uniform Architectural Ltd on 0117 959 6456 email: enquiries@uniform-arch. co.uk or by visiting the company’s website at www.uniform-arch.co.uk.

READER ENQUIRY No: 0114/0050

ALL YOU WANTED TO ASK ABOUT CPS TRANSiTIONS

ANSWERED BY FENSA WEBINAR PROGRAMME Due to popular demand FENSA will be hosting a programme of one-hour online Webinars on ‘Transitioning to Certified Installer status’ during January 2014.

The Webinars are free and will provide a great deal of useful information.

There will also be the opportunity to have your questions answered.

Dates & times Transition to Certified Installer Status: Wed 4 Dec 2013 (2pm - 3pm) Tue 14 Jan 2014 (1pm - 2pm) Tue 4 Feb 2014 (7pm - 8pm)

Dates & times

Wed 26 Feb 2014 (2pm - 3pm)

Thu 16 Jan 2014 (7pm) Wed 29 Jan 2014 (1pm) Just log in to www. fesanonline.com where you will be able to register for either of the two dates.

FENSA is also running a programme of online Q&A sessions on both MTCs and Transition to Certified Installer (TCI).

Wed 26 Mar 2014 (7pm - 8pm) FENSA MTC Card: Thu 12 Dec 2013 (7pm - 8pm) Thu 23 Jan 2014 (1pm - 2pm) Thu 13 Feb 2014 (7pm - 8pm) Tue 11 Mar 2014 (2pm - 3pm) READER ENQUIRY No: 0114/0051

Just log in using your Twitter account and tweet: @FENSA_Windows. The transition to Certified Installer status webinars are open to everyone. Book your free place now at www.fensaonline.com!

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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TRADE NEWS

The UK’s Leading Industry Newspaper

Liniar’s parent company in‘most inspirational companies’ list

Polyframe win Business of the Year Awards 2013 Window and Door manufacturer, Polyframe, are proud to announce that they have received the prestigious Halifax Courier Business of the Year Award.

The Awards, now in their seventh year, were established to celebrate business success in the Calderdale Region. Chris Watson, Group Managing Director commented, “It was a great honour to win this award at the first time of asking and it is a testament to all our dedicated staff that the business has been recognized in this way.”

The Business Award is judged on year on year growth, innovation, community and social responsibility and community support – all of which Polyframe were able to demonstrate to good effect for the Judging Panel.

Polyframe has four factories within the UK, 3 window

and door manufacturing plants located in Halifax, Norwich and Portadown, and a dedicated Door factory in Mansfield.

As the business continues to grow The Polyframe Group will benefit with investment in new plant / machinery, along with further investment in internal software to help with the increased workload in all factories.

Chris continued “We have recently placed an order for over £1 million on new equipment at both Halifax and Norwich which is due to be completed by the end of the year. This is in addition to the ongoing investment being made in our Portadown factory.”

“This investment ensures that we are in a very strong position to continue the phenominal growth that we have experienced into 2014 and beyond.”

The Polyframe Group has grown beyond all recognition over the past few years with turnover up 300% from 2011. This success is down to the continued investment in the loyal and hardworking staff at all Polyframe factories.

In addition, Polyframe has been opening its own trade centres throughout the UK, currently standing at 12 in number, but set to double over the next 12 months.

The Polyframe Trade Centres supply all products to local builders and joiners enabling the to buy windows, doors and conservatories direct from the UK’s leading manufacturer.

This award is great news for Polyframe at a time when positive stories of business success and growth are few and far between.

READER ENQUIRY No: 0114/0053

The London Stock Exchange Group has today published the book, “1,000 Companies to Inspire Britain” – and Liniar’s parent company, Flamstead Holdings Ltd is delighted to be included in the list, which comprises the most inspiring small and medium sized companies in the UK. All of the companies included demonstrated a positive growth in revenue, employee numbers, workspace, contract wins and/or patent filings over the last four years.

The overall list reveals that the UK has a diverse economy, with companies representing over 100 different sectors – and, encouragingly, based in every region of the UK. The growth of the Liniar brand, owned by Flamstead’s trading company HL Plastics Ltd, has been a remarkable success story – from an industry that had, until 2008, seen little innovation for many years. Manufacturing PVCu profile for windows, doors and glazed roofs at its plastic extrusion factory in Derbyshire, Roger Hartshorn and his team designed the innovative Liniar window system from scratch, building the latest technology into every possible design aspect.

Window fabricators love Liniar as it’s easier and quicker for them to manufacture a complete window or door.

Fitters love Liniar as on-site installations are faster, go more smoothly and require less after-care than other ranges.

Home-owners love Liniar as the products look beautiful, a wide range of colours are available, it’s completely lead-free – and as Liniar is also the most energy efficient window profile around, it saves them money on fuel bills.

REHAU NAMED

SOCIAL NETWORKER OF THE YEAR REHAU is celebrating its success in the inaugural National Fenestration Awards where it was named Social Networker of the Year.

REHAU’s Sarah Hitchings, who is responsible for the social media activity within REHAU Windows, was recognised for her ability to engage with a range of different audiences and for successfully exploiting the benefits of a whole range of social media platforms.

Sarah said: “The awards were nominated and voted for by the industry itself exclusively online so it was fantastic that so many of the customers and industry colleagues that we interact with on Twitter, Facebook, Pinterest and LinkedIn took the time to register and vote for us.”

“REHAU was quick to recognise the very real benefits of social media across the trade, commercial and retail sectors and it’s great that we’ve been rewarded for what I believe is our commitment and innovation across so many platforms. What is particularly pleasing is how our success is encouraging so many of our customers to start using social media as well.”

This award follows REHAU’s recent success at the G-13 Awards in November when its www.rehauanswers.com website was named Customer Care Initiative of the Year.

Liniar inventor and Flamstead Managing Director Roger Hartshorn commented: “We’re delighted to be recognised in this inaugural list as a forward-thinking company that has helped to generate job creation since the financial crisis began. Being described as one of the UK’s most vibrant companies is testament to the hard work put in by the whole team at Liniar and it’s great to know we’re helping rebuild the UK economy.”

The full list of companies included in the list can be found at www.1000companies.com.

More information about Liniar and its product range can be found at www.liniar.co.uk.

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READER ENQUIRY No: 0114/0055

READER ENQUIRY No: 0114/0056

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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TRADE NEWS

The UK’s Leading Industry Newspaper

Tradelink opens its first Windowcenter MRA Marketing’s strategy pays Tradelink, the trade fabricator with 20 years’ experience of understanding installers’ needs is delighted to announce the official opening of its first new trade counter in Mildenhall.

The Windowcenter has been set up to provide tradespeople with premium home improvement products locally and under one roof.

After months of hard work put in by Tradelink, it was officially launched with an open day event on 28th November, which saw the trade, local businesses, members of the public and even local dignitaries attend.

The Tradelink Windowcenter.

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Visitors had the chance to browse the extensive collection of products on offer, taking advantage of the trade quality materials you would expect from Tradelink.

There was also a chance to meet the knowledgeable trade counter team who are on hand to advise on any project, large or small.

Queries on the day ranged from an enquiry about a single set of top hung hinges, to a large aluminium project.

Local councillor for Great Heath Nigel Roman paid a visit and commended the fabricator on their sterling work within the local area, also demonstrated by the attendance of local kitchen and bathroom supplier Woollards of Mildenhall, to whom Tradelink supplied the doors for their showroom.

Tradelink’s Business Development Manager Dave Smith comments: “We have been working very hard over the past months to ensure the Windowcenter is the perfect place for local tradespeople to come and

off with prestigious CMA wins

seek advice on products or projects and generally do business. It was great to receive so many comments throughout the day from local people, stating that this was exactly what the area needed. It was a fun, informal day during which we enjoyed catching up with customers and members of the public over some food. We’d be delighted to welcome anybody who was unable to make it, so feel free to come and pay us a visit!”

For more information about Tradelink visit www. tradelinkdirect.co.uk, e-mail: info@tradelinkdirect.co.uk or call 01354 657650.

READER ENQUIRY No: 0114/0058

Full service agency MRA Marketing has won another two Construction Marketing Awards, for Strategic Planning & Management for EH Smith and Best use of Website with Door-Stop.

Since 2004 MRA has won at the CMAs nine times and been a finalist fifteen times.

Director Lucia Di Stazio is delighted the specialist agency has been recognised again for helping companies grow. “It’s fantastic to receive this accolade,” comments Lucia, “particularly at the end of such a positive year for the construction industry as a whole.”

Making the most of Door-Stop’s online initiatives to help its composite door installer customers buy and sell more easily, MRA’s winning campaign for Best use of Website helped boost orders via www.door-stop.co.uk to 97%, increasing new and existing business.

Door-Stop’s Managing Director, Nick Dutton, comments: “I’ve worked with MRA at DoorStop and previously Synseal Extrusions, for more than 10 years. It’s been a very successful partnership – MRA really does help companies grow.”

Door-Stop was also recently named by the London Stock Exchange Group as 'a Business to Inspire Britain’.

To find out how MRA can help you grow visit www.mra-marketing.com or email lucia@mra-marketing.com.

MRA worked with leading independent merchant EH Smith to develop a strategy to gain a much larger share of builders’ ‘collect’ business and re-launch its Shirley Solihull branch. The launch was underpinned by a sustained and integrated marketing campaign to gain momentum and establish it as a ‘proper builders’ merchant for proper builders’.

“The MRA-EHS project team broadened the scope of the brief - the impact has been unprecedented,” explains Mark Mallinder, Marketing Director of EH Smith. “The business has seen a 24% increase in small builder revenue giving us a growth map for the next 10 years.”

Jane Evans and Mike Rigby from MRA Marketing accept the Construction Marketing Award for Best use Of Website from judge Rick Osman, CIMCIG. READER ENQUIRY No: 0114/0060

Is distribution your next step?

Becoming a distributer within the UPVC maintenance and repair industry can bring a number of significant benefits both financially and personally.

When deciding to take your business to the next stage, it’s vital to minimize the risk and capitalise on the numerous rewards that can be enjoyed.

Schlosser Technik presents a unique and exciting opportunity for potential distributors to succeed. Including the ultimate anti-snap euro cylinder, TCT hardplate drill bits, escutcheon repair plates, sash window blockers and the patented handle fit cable restrictor; the

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unique portfolio targeted directly at the maintenance and repair sector provides distribution partners with a unique brand identity and the end user with a best value solution for property repairs.

The positive feedback received from current distributors is a true testament to the strength and quality of the range.

With a number of new and exciting products to be introduced to the portfolio in 2014, now is the time for potential distributors to become a Schlosser Technik partner. What’s more, all new partners joining Schlosser in 2014 will receive full marketing and promotional support!

So, if you’re a potential distributer and wish to view the full product range or become a partner, please visit the Schlosser Technik website today: www.schlosser.co.uk.

READER ENQUIRY No: 0114/0061

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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TRADE NEWS

The UK’s Leading Industry Newspaper

The Window & Cladding Trade Centre joins the Liniar dealer network Experience counts when choosing a supplier, and the Thornton Cleveleys based Window and Cladding Trade Centre, can offer that reassurance to their customers.

The continuity of staff since being founded in 1995, coupled with over 50 years worth of experience of the five staff members, shows that this is a company to be trusted and one that is here to stay.

Manager Paul Slade commented, “Not only do we have long standing and experienced staff but our product range is based on real quality. Joining the Liniar Dealer Network gives us, and our customers, access to their vast range of quality fabricated products that Liniar fabricator, Pearl Window Systems, supply to us.”

“We benefit from Pearl being a Liniar fabricator and, of course, that they are one of the largest and most experienced fabricators in the country. As I’ve said, the Window and Cladding Trade Centre is proud of its quality products and services and it can’t be any better than that provided by Pearl Window Systems.”

“We benefit from Pearl being a Liniar fabricator and, of course, that they are one of the largest and most experienced fabricators in the country.”

“As I’ve said, the Window and Cladding Trade Centre is proud of its quality products and services and it can’t be any better than that provided by Pearl Window Systems.”

Pearl Window Systems pride themselves on really working with their customers and providing outstanding service, using only the best raw materials themselves.

“As a customer, the Window Cladding Trade Centre rely on Pearl to provide the best fabricated products, on time and in full, every time,” said Pearl MD Jeff Walsh, “It’s for this reason that we use the premier system on the market, Liniar. Benefitting from some of the most modern tooling, Liniar offers outstanding extruded products that allow us to fabricate all form of windows, from casement, tilt and turn and vertical sliders, as well as doors and conservatories.

We manufacture all our own conservatory roofs, too.”

In choosing Pearl Window Systems and Liniar, the Window Cladding Trade Centre has the advantage of a commitment to research, innovation and constant product development and improvement. Liniar has attained all the accreditations and services available through the leading UK bodies and institutions. These include BSI (British Standards Institution), Kitemarks and BBA (British Board of Agrement).

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In addition to the product standards which specify minimum requirements under BS Kitemark and BBA Certification, Pearl Window Systems also hold the Environmental Management System ISO 14001:2004 British Standards Institute Award for extruded products.

“Working with Pearl and Liniar is much more than getting great products and service,” said Paul, “and yes, we get a really extensive product range, from trade window and building supplies to high end A+20 retail windows. But, as part of the LIniar dealer network, there is so much more. For instance, we have exclusivity to provide these products in the Blackpool area, offering a friendly local service while getting all the back up from national suppliers. Add to this the marketing help and lead generation we enjoy - even signage and advertising - and it’s not difficult to see why we have chosen Liniar and Pearl window Systems as our suppliers.”

READER ENQUIRY No: 0114/0063

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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TRADE NEWS

VOICE OF THE INDUSTRY

The UK’s Leading Industry Newspaper

What’s your opinion?

And so to a New Year: a New Year full of hope and expectation. Glass News’ ‘Voice of the Industry’ asks...

Paul Godwin Managing Director, VAST PR & FIT Events Ltd ‘The FIT Show’ I have been involved with a number of industries over the years but the window, door and conservatory industry is one with which I have a real affinity and count myself lucky to have so many friends in it.

2013 was life-changing for two events: The FIT Show and the Hope66 bike ride, for which I helped support a tremendous bunch of guys-thanks to the people that supported me with donations.

The people I work with have all reported significant improvements in their sales for the past few months and it looks like that will continue.

That and the significant improvement in the standards throughout the industry, in quality and professionalism.

It’s a great industry-proud to be a part of it.

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Matthew Glover FIT Events Ltd ‘The FIT Show’

Mark Schlotel Head of Marketing, Synseal

Danny Williams Managing Director, Pioneer Trading

Roger Hartshorn Managing Director, Liniar

The window door and conservatory industry is in the veins of the Glover family and our fortunes are directly connected with it.

But also so are the fortunes of many of our friends and family so I hope that it’s not entirely self-serving to hope that the industry continues to see an improvement in sales, prospects and opportunities.

As 2014 kicks off with a heady sense of renewed optimism we can only hope that the beleaguered conservatory market, which is key to unlocking lucrative added value in our UK home improvement industry, can bounce back a little in volume terms after several years of decline – that’s why at Synseal we are busy championing the aspirational appeal of orangeries to homeowners, whilst looking to support as many of our loyal Synseal and K2 brand installers as we can.

2013 was a good year for us as a company on all fronts and that looks set to continue.

For the first time since 2008, the industry can approach the start to a new year with genuine optimism. There is a general acceptance that the last few months of 2013 were the last of the recessionary period and that we can start to look forward again rather than looking over our shoulders.

2013 was a great year for me personally for so many reasons, not least of course with the success of The FIT Show, and I have great plans for 2014 too.

Let’s hope that the recent positive talk of uplifts in regional housebuilding levels will also deliver some welcome extra growth for us all. And personally, I’m hoping to play as much loud bass guitar as possible and spend less time bombing up and down the M1 and more time with family and friends… err, I wish!

We have significantly changed the way that we do business in recent years and that helped us through the more difficult trading period but for the past few months the improvement has spread and that is something that has to be good for all of us in this industry.

I have also seen a rise in standards, which is essential as we compete for the disposable income of homeowners. Personally I will become a granddad in 2014 so I have much to look forward to-I can’t wait to spoil her rotten!

This is great news for obvious reasons; but more than anything else I think the whole of our industry deserves rewarding for its determination not to buckle under the horrendous trading conditions which beset it. Our industry has shown resilience and an innovative nature which has outshone many other sectors, and my hope for 2014 is that as consumer confidence starts to return to the market, that spirit and determination will see the industry enter a new phase of well-deserved sustainable growth and profitability. On a more personal level we hope that Liniar fabricators especially will benefit from the range of innovative new products we have continued to bring to market throughout the lean years; we continue to believe that product innovation will always be a key facet in driving growth and in offering choice to the consumer.

January 2014 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Industry Newspaper

What are your hopes & aspirations for 2014... for our industry as a whole, your company specifically & even for yourself, personally?

Mike Rigby MRA Marketing In forecasters’ words, the industry survived a ‘one in a 100 year event’.

The market fell 40% in five years, and 40% of PVC-U fabricators became installers. The number of firms and people is virtually unchanged. Smart operators are cleaning up, but the industry is doing less and earning less.

Recovery is floating everyone’s boat. How much has changed? Who will benefit?

We need products homeowners want to buy: attractive, innovative, differentiated, and higher priced to sustain individual businesses and a healthy industry - plus better marketing so they’re easier to sell. And, junk the obsession with low priced, undifferentiated commodity products. Unless you have overwhelming scale and efficiency - and no-one has that - you can’t make money from them.

Follow the money. Sell to those who have it and want to buy. Smart operators learn price is elastic, if you sell differentiated products with smart marketing. One smart operator said, “It’s amazing.

The more we raise prices, the more we sell!”

Colin Torley Sales & Marketing Director, Veka

Roy Frost Managing Director, Deceuninck UK

Drew Wright Managing Director, Distinction Doors Ltd

Nick Dutton Managing Director, Door-Stop

2014 is shaping up to be another exciting year for The VEKA UK Group.

Following on from all the success and growth we had in 2013 which included further expansion to our site, along with the opening of our new state of the art mixing plant.

Making it easier for customers to sell without discounting.

Drew Wright, who has over three decades’ experience in the door industry and heads up a workforce of 50 at the company’s Tankersley headquarters, said: “Our focus for 2014 will be on improving our customer service, increasing our stock availability and enhancing our product range.”

Online sales will continue to grow and become more important in 2014 – for retailers, in this industry or elsewhere, integrating your showroom or shop with your website is now the no.

1 priority.

We also saw the introduction of a number of new market leading products and will continue you this with a host of new products being launched in 2014.

I hope to witness the continuation of our customer’s success and see many more of them embracing the wide range of support services we offer.

With new products on the way throughout the year, it’s an exciting time for VEKA UK Group fabricators and installers and I’m very much looking forward to seeing the reaction from our customers and indeed, the wider industry to our latest developments.

In terms of the industry, as I have stated before, I think further consolidation is needed and is inevitable during 2014.

For anyone looking for a lasting partnership in 2014 and beyond, speak to The VEKA UK Group.

www.glassnews.co.uk | January 2014

From gloom to boom in a year is an exciting reversal for the UK. Britain’s confidence is back and with an election in 2015, demand for home improvements will be sustained.

But can your supplier supply you on-time-in-full with products that stand out and help you compete without discounting, against companies selling nearidentical products? You’d hope so, but some systems companies are already making it hard for customers to grow because they haven’t been investing to grow.

Deceuninck’s ‘pretty’ windows are designed to stand out, and we lead in colour. We’ve three systems, four if you count our Classic Autentica system, not the usual chamfered and sculptured two. They look right in more homes, so they’re easier to sell without discounting.

In 2014, our new marketing and sales tools, will enable Deceuninck customers to stand out online and in the home. They’ll find it easier to market and sell their windows and doors.

“This will provide us with a difficult challenge, and in order to accomplish it we will need to be prepared to invest energy and commitment to our customers in order to sustain and grow our business.”

“Composite doors have come of age in the last few years and we have seen a composite door industry emerge and develop. There is however still a lack of understanding of the benefits of composite doors in the eyes of the general public, and my hope for 2014 is that the end user becomes more educated about this to allow them to make a more informed decision.”

“I take this opportunity to wish all our customers a productive and prosperous 2014.”

House of Fraser and John Lewis attribute their strong sales in December to the successful merging of ‘clicks and bricks’, both reporting an overall growth of around 7% with a rise in online sales of 60% or just under.

A few years ago a website was an optional extra for most in our industry but as homeowners now research every major purchase on the internet first, if you’re not online you’re not even in the running.

Our 24/7 Sales Manager website plug-in makes it easy for installers to sell, quote and take orders online; in the New Year we’ll be rolling out new photographs for every component. These will be zoomable up to 400%, so homeowners can see every detail of the door they want: a real winner for online sales or offline pitches. An entirely new configurator will follow shortly, to make the ordering process even quicker and more intuitive.

David Amos D&G Consulting As the upturn in the economy gathers pace in 2014 it’s increasingly evident that the glazing industry is set to benefit.

My hope is that companies put in place a platform that provides for sustainable growth – carefully thought through plans for investing, new products and crucially productivity (shop floor, logistics and support services).

It’s been a painful few years.

The post recession landscape will be very different to that pre-recession. Those companies that grasp the fresh opportunities that are emerging will grow and build margins. Energy saving, for example, is a massive opportunity for the industry’s products to make a huge impact.

My major aspiration for 2014 is to see the UK industry step out and export – especially emerging markets in Europe and beyond. The UK is brilliant at product design, engineering and technology.

An international customer base helps to insulate against set-backs – but first and foremost understand the dynamics of the different export markets.

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TRADE NEWS

VOICE OF THE INDUSTRY

The UK’s Leading Industry Newspaper

Vic De Costa Marketing & Sales Manager UK & Ireland, SWISSPACER Energy is still the word on everyone’s lips. Although government and energy providers make grand gestures about cutting energy bills, we all know they are going to rise substantially.

Some predict by 2020 the average household will pay £3,000 a year. The WER scheme will continue to be successful in 2014 because homeowners recognise and trust it, and they want energy efficient windows that save money and counteract the effects of rising heating bills.

Buying windows and doors is not all about choosing the cheapest. I’d urge window companies to think carefully about their choice of sealed unit and components.

Some windows will be A rated when fitted but their performance will quickly drop. SWISSPACER warm edge spacer bars are tried and tested to give the best thermal performance and prevent gas leaking out or moisture breaking in through the spacer, so they’ll save energy for years.

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What are your hopes & aspirations for 2014... for our industry as a whole, your company specifically & even for yourself, personally?

Clare O’Hara Group Sales Director, Grouphomesafe In 2014, my personal and professional aspirations are aligned – I want to put the ERA brand back on the map.

ERA has been securing Britain’s homes since 1838 when John Reynolds first started producing honest locks for honest money in Willenhall. Over 175 years later, we’re still based in the heart of the West Midlands and producing innovative door and window security products.

The trade knows that the ERA brand means peace of mind that’s worth every penny, and I think consumers deserve to know it too – time to let out the trade secret!

I hope that the industry as a whole gains confidence from the momentum we’ve seen in the second half of 2013.

Now is the time to invest in the quality products and professional service that creates happy customers and enhances the reputation of our industry.

A happy and prosperous new year to all!

Fiona Lund Brouha Marketing Like much of the industry, as a business we are entering 2014 with what I’d describe as quiet confidence.

Despite positive economic indicators, we can’t forget that the window industry was shrinking before the recession kicked in, so a wholesale bullish approach would be foolish. The industry in 2014 will be a very different place from that of even 3 years ago, and everyone needs to reflect this in their product and service offerings. We’ve already seen this happening, particularly with the emergence of some exciting new products, innovative routes to market and new entrants all determined to challenge the established old guard and traditional way of doing things. As a communications agency, we continue to be fortunate to partner with some of the most forward thinking and savvy brands in our industry, and as more ambitious new ideas and entrants want to stake their claim on 2014, we can only see this acceleration as a massive positive for Brouha.

On a personal note, like many small business owners, if 2014 could offer me the Holy Grail of perfect worklife balance, well, that would be a bonus!

Keith Sadler Managing Director, Vista

Andy Ball Managing Director, Balls2 Marketing

After a successful 2013 I’m confident 2014 is going to be even better for Vista. Why? One word: XtremeDoor.

2014 will be an exciting year for the glass and glazing industry. We are looking forward to a busy year for customers as the economy continues to grow and confidence is renewed in the market creating new opportunities for companies.

XtremeDoor is our new high performance composite door that offers the very best in thermal efficiency, security and aesthetics. We’ve created a fresh brand to help us promote XtemeDoor to the trade and retail markets and I’m confident our marketing will translate into increased sales for Vista and our customers. We called the product XtremeDoor because, as the name suggests, it does everything to the extreme. For instance the door has a five point lock, triple sealed outerframe and some styles can achieve an incredibly low U-Value of 0.8 W/m²K – a combination that is not available on any other mainstream composite door.

As for the industry as a whole, after several tough years the economy is in a state of recovery and the market is noticeably picking up. Demand for composite doors is growing and considering Vista can now offer XtremeDoor; 2014 looks set to be a very good year indeed.

For more information or to pre-order your XtremeDoor brochure call 0151 608 1423 or visit www.vistapanels.co.uk.

We believe 2014 will be the year of social media. We see how blogs, Twitter, Facebook and LinkedIn can help companies talk to customers and prospects on a more personal level. However the social media revolution is not without its dangers, with the drive to get more and more words on the internet to improve Google rankings.

But you can’t forget the content. Giving readers good useful information is still the best way to build long-term, profitable relationships.

The plan for Balls2 Marketing over the next 12 months is to keep growing as we work with more businesses. We’ve expanded our team and invested in more expertise to support customers. We’re excited to work with companies to create practical and influential marketing campaigns with measurable benefits to customers’ sales in 2014.

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TRADE NEWS

The UK’s Leading Industry Newspaper

Green Deal loses credibility but energy efficiency the foundation of growth – industry poll A new poll suggests that industry has lost faith in the Green Deal but remains confident of continuing growth throughout 2014, driven by demand for energy efficient home improvements and product innovation.

Published this month, the second ‘Emplas State of the Market Report’, found that overall, installers were upbeat about their prospects in the coming year, with 98 per cent of those surveyed predicting growth compared to just 67 per cent in 2013. But while respondents were broadly positive about their future prospects, they were far less optimistic about the Green Deal.

With an aim of improving the energy efficiency of more than 14 million homes by 2020, the scheme was launched by the Government this time last year but far lower than expected take-up means that fewer than 1,000 households were predicted to have signed-up to energy efficiency improvements in its first 12-months.

This has led to growing scepticism among installers, with 98 per cent of those surveyed stating that they did not expect to win any business through the Green Deal in 2014.

This represented a hardening of position on 2013, when a third of respondents said that they hoped to win business through the programme. None of those polled as part of this year’ study had won business through the Green Deal in the preceding 12-months.

Kevin Johnson, Managing Director, Emplas, said: “The findings are consistent with those

last year. Very few installers were optimistic about their prospects under the Green Deal then and the hugely disappointing take-up of the scheme to date suggests that they had no reason to be. But we should be careful not to throw the ‘baby out with the bath water’.

The Green Deal has so far put in a lack luster performance but its fundamental premise that we need to improve the energy efficiency of UK housing stock - remains sound. With the ‘big six’ energy companies increasing energy prices by up to eight per cent - three times the rate of inflation - in the run-up to Christmas and the effects now starting to bite, the energy efficiency message continues to have mileage.”

This was also identified as an area of opportunity for those responding to the study with energy efficiency ranked as the single most important factor in driving retail sales.

This was followed by security, quality and only then cost.

Johnson continued: “The recession has been a sobering experience for consumers. Even during the downturn research shows that consumers were not drawn to the lowest prices by default. Instead, there was increased focus on quality on the basis that ‘if you buy cheap, you buy twice’.”

Product innovation was cited by all respondents as providing the ‘backbone’ of growth this coming year, with composite doors and colour products tipped by 86 per cent and 80 per cent of respondents respectively, as a basis for growth in 2014. This represented a slight fall for the former on last year when composites were cited by 93 per cent of those surveyed as foundation for growth.

Analysis of the prospects for triple-glazing were also somewhat more conservative, listed as a source of growth in 2014 by just 17 per cent of those polled, compared to just short of half,

Regeneration Film Festival at Ecobuild 2014 – Judges Announced “With the additional unique marketing support we offer, we believe we have an offer to be proud of but most importantly one that is fully tuned to the challenges and opportunities that lie ahead of us.” in 2013. But perhaps the biggest shift was the growing mood of optimism that surrounded the conservatory market. Last year a source of melancholy and lamentation (cited by just 17 per cent of respondents as a source of growth), this year 73 per cent of those polled said that they expected to see the sector expand.

Entries for the open-entry Regeneration film competition are to be judged by an exciting and eclectic mix of industry and academic leaders.

The judging panel • Stephen Hodder President of the RIBA • Mike Yorke Upside Films

“This is great for a sector of our industry which took more than its fair share of hits during the recession. Product innovation, the growing number of hybrid products on the market, innovation in glass technologies and an expanding second-time replacement market mean that the conservatory market is at last turning a corner”, said Johnson.

• Henrietta Lynch Producer of the Regeneration Film Festival

Emplas sustained an enviable level of investment throughout the downturn. This included the launch of the ‘Livinroom’ conservatory/ orangery cross-over from Ultraframe.

• Jeremy Till Head of Central St. Martin’s College of Arts and Design and Pro ViceChancellor of the University of the Arts, London

The trade fabricator has also made similar investment in its other offers including the launch of a new GRP door range which sits alongside chamfered and fully sculptured casement windows, vertical sliders, bi-fold and inline sliding doors, all available in a wide variety of colours and finishes.

• Linda Clarke University of Westminster • Chris Brown Igloo Regeneration

The best film will be awarded The Gold Brick award by Stephen Hodder at the Building Awards in April 2014. Details of the prize and the innovative design of the cinema at Ecobuild will be announced in the new year.

Emplas has also mobilised the latest digital technologies to support its customers including the launch of its new Online Customer Portal, which in addition to giving installers access to new online resources, allows them to get instant quotes and place orders anytime and anywhere, via the web.

Due to unprecedented interest in the festival, the deadline for film entries has been extended to 10th January 2014 and a 50% entry fee is offered for students and the unwaged. All selected films will be shown at Ecobuild 2014 from March 04 – 06, 2014.

Johnson concluded: “Homeowners want quality and they want choice. They also want it quickly. We have been refining our product range, stock holding and service offer to make sure that we’re able to support our customers in delivering it. With the additional unique marketing support we offer, we believe we have an offer to be proud of but most importantly one that is fully tuned to the challenges and opportunities that lie ahead of us this year and beyond.”

For further details about the festival and to submit your film/s please go to Eventbrite – Regeneration Film Festival 2014 -https://regenerationfilmfestival. eventbrite.co.uk.

For more information visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.

READER ENQUIRY No: 0114/0068

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The judges for the Regeneration Film Festival at Ecobuild 2014 have now been announced.

Also see – www.henriettalynch.com.

Queries should be directed through Eventbrite.

The event and competition are supported by the RIBA, New London Architecture, BDP, Urban Splash, The Good Homes Alliance and The Passivhaus Trust.

READER ENQUIRY No: 0114/0069

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TRADE NEWS

The UK’s Leading Industry Newspaper

SWELL START TO

CHRISTMAS FOR JON Jon added: “It was very, very cold! I was determined to conquer this challenge and raise money for the unit to thank them for the wonderful care they provided for my son, Jarvis. He is three months old now and, thanks to their dedication, he has recovered extremely well from this terrifying virus.”

The money Jon raises will be used to buy new toys for the ward.

Tearing into presents, preparing a festive feast, rocking around the Christmas tree - that’s what Christmas morning means for most people.

Not so for Hurst Plastics’ customer Jon Dickson of Kings Lynn based J&K Glass. He braved the bitterly cold North Sea on a very blustery Christmas morning to raise money for the Rudham Ward at the Queen Elizabeth Hospital in Kings Lynn.

Hurst Plastics is one of the UK’s leading manufacturers of high quality PVC-U door panels, infill panels, composite doors and associated laminated products. Products are manufactured at Hurst’s 50,000 square foot purpose built factory in Kingston-uponHull and supplied to both the domestic and commercial markets throughout the UK and Europe. Hurst Plastics is a member of the Hurst Group, which was established 40 years ago. With expertise in joinery, building services, ceilings and flooring, the Group is recognised as a major force in the contracting and glazing industries.

Tel: 01482 790790 www.hurst-plastics.co.uk

Dressed for the occasion in a striking (but hardly warm) hula girl outfit, determined Jon took on the challenge of the annual Hunstanton Christmas Swim in a bid to raise at least £1,000 for the unit which cared for his son who was struck down with viral meningitis at just two days old. And Hurst Plastics was only too pleased to sponsor his heroic effort to the tune of £250. Further donations have flooded in since the swim and Jon and his fellow hula girls have now raised nearly £2,000.

Mark Atkinson, Sales Director at Hurst Plastics, said: “We have worked closely with the team at J&K Glass throughout the last year and built up a great rapport with Jon. We were really impressed when we heard about the challenge that he was going to take on and were delighted to support him in raising money for such a worthwhile cause. We congratulate Jon on his success, it must have been excruciating in such cold weather!.”

‘Twas the week before Christmas, when all over Twitter, not a tweet was stirring, not even a retweet’ It’s long gone now, but with Christmas around the corner and New Year on the horizon, @ Balls2Marketing wanted to wish customers a Merry Christmas with something a bit different but incredibly useful!

“Social Media is a platform that’s becoming more and more important for business and we’ve witnessed first-hand the power of Twitter,” says Sarah Ball, Communications Director at Balls2 Marketing.

2014 is the year @Balls2Marketing is getting customers excited about the potential of Twitter and using it to grow their business, so they wrapped it in a bow for Christmas and sent them the opportunity to join a Twitter workshop.

to do this event for customers. At Christmas we want to have fun with customers and thank them for their support, but this way we got to give something incredibly valuable for customers to use in the New Year as part of their marketing.”

A week before the Christmas rush, sixteen of Balls2 Marketing’s customers and partners congregated in the marketing company’s offices based at The Old Chapel for a workshop run by @MrMarkSaxby from local social media agency, @Status_Social.

The event started with a festive lunch followed by an afternoon of training including basic hints, strategic tips and tricks to help raise awareness, communicate with customers and drive traffic to websites.

Before setting up @Status_Social, @ MrMarkSaxby was a journalist for 20 years, 11 years of which were spent at the BBC as a multi-award winning news editor at Radio Leeds and Derby. He was first trained in social media by the BBC to help him find stories. @MrMarkSaxby said: “Many businesses are on Twitter because they feel they should. But very few of them are using it strategically, targeting customers, building relationships or searching for opportunities. Many people make the mistake of using Twitter like traditional marketing - broadcasting sales messages at their audience. But when Twitter is used to its full capability, it can be a powerful weapon when it comes to growing your business.”

READER ENQUIRY No: 0114/0071

“But this doesn’t mean you need to be a big Twitter user in your personal life,” says Andy Ball, MD at Balls2 Marketing. “At home, I don’t use social media that much. I enjoy catching up on Facebook and even like a few posts from time to time, but I don’t tend to share a huge amount about myself and I don’t have a personal Twitter account.

“But I really get Twitter for business. It is increasingly used by companies and professionals. For example, more and more architects and engineers are using Twitter now to talk to their peers and get information quickly. They like the speed and brevity they can get from using just 140 characters.”

Sarah Ball, Communications Director at Balls2 Marketing adds: “That’s why we wanted

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“2014 is the year @Balls2Marketing is getting customers excited about the potential of Twitter and using it to grow their business, so they wrapped it in a bow for Christmas.”

“When you join Twitter, it suggests you to ‘start a conversation, explore your interests, and be in the know’, and for business it says ’Grow your business, 140 characters at a time’ and that’s what this workshop showed us how to do, in the most effective ways,” says Sarah.

Before the event most attendees said they didn’t have a good understanding of Twitter.

By the end of the workshop, @MrMarkSaxby had tasked the group with setting themselves with a series of goals as part of the strategy for Twitter going forward. Each of @ Balls2Marketing’s guests took something away from it. Check out these tweets of thanks: @RADWindows said: “I thoroughly enjoyed myself at the seminar. It has given me plenty to think about and I’ll be looking at utilising Twitter in a completely different format in the future having now been given various ideas and tools to use at our disposal.” @BuildCheck said: “@balls2marketing @MrMarkSaxby Many thanks for an informative and fun seminar on using Twitter - now no excuse for not using it!” @EvergladeWindow said: “Wonderful workshop and amazing night out with @ balls2marketing thank you!” @MrMarkSaxby added: “To be offered as a Christmas present to Balls2 Marketing's clients was a real privilege. I always love seeing people with little knowledge of the strategic business value of Twitter, getting excited about how they can use it to find new opportunities. Even those in the workshop who thought they knew a lot about Twitter were blown away within minutes of the workshop starting” Follow us @Balls2Marketing where Sarah, Andy, Gemma and Sam tweet about work, the industry, cheese and stuff we like. #Balls2Twitter READER ENQUIRY No: 0114/0073

January 2014 | www.glassnews.co.uk

NEW PRODUCTS

The UK’s Leading Industry Newspaper

Shaken not stirred as ISO Chemie seals Bond project The name’s Chemie, ISOChemie - the former Kent home of James Bond creator Ian Fleming is being refurbished with new windows using the latest advanced sealant tape technology from one of Europe’s leading suppliers.

The imposing 1930s Art Deco White Cliffs Cottage, situated at the foot of the cliffs at St Margaret’s at Cliffe in East Kent, was bought

by Fleming in the early 1950s from Noel Coward and became the inspiration for the setting of Hugo Drax’s rocket installation in his third 007 novel, Moonraker.

Now, following decades of attack from the elements, particularly wind-blown saltwater, the cottage’s old windows are being replaced and 120 metres of ISO-CONNECT Vario SD humidity regulating foil has been used by installers from the Wooden Window Company in Deal to provide an airtight sealing solution for dozens of connecting joints.

The humidity regulating foil provides rapid and effective year round high performance sealing and in addition to the ‘intelligent’ humidity control, comes from a new generation of multi-purpose window sealing products which not only adapt to seasonal variations but also provide an excellent external weather seal and/or internal airtight seal that surpasses UK Building Regulations in domestic and commercial buildings.

The Wooden Window Company’s Craig Paulding, said: “This is one of the most interesting yet demanding window refurbishment projects we have completed.”

“The tape has to blend in seamlessly with the building while providing long-term, high performance sealing in a harsh environment.

ISO-CONNECT Vario SD is a great product, providing all this and more to meet the requirements for an easy-to-install, cost effective and very reliable all round sealing solution.”

ISO-CONNECT Vario SD is flexible enough to adapt to external and internal temperature changes which occur within buildings and structures, ensuring that joints remain dry and costly damage caused by condensation build up is eliminated.

“ISO-CONNECT Vario SD is a great product, providing all this and more to meet the requirements for an easy-to-install, cost effective and very reliable all round sealing solution.”

Quick and easy-to-apply to frameworks, the self-adhesive synthetic fleece covered foil is available in six width options to suit most joint sizes: 70, 90, 145, 180, 235 and 290 mm.

Supplied as standard with a self-adhesive strip, to attach it to the window frame, a butyl adhesive strip can also be added for securing the foil to most building substrates.

Product complies with energy saving regulations (EnEV) on windows and doors as well as the RAL quality assurance association and is able to accommodate extremes of temperature changes – from - 40°C to + 80°C. It is also compatible with all standard building materials and can be over plastered or pasted to provide a smooth and stable decorative surface finish.

The range comes in three finishes: self adhesive (SK), single side self adhesive and

ISO Chemie’s tapes are being used to seal the former home of James Bond author Ian Fleming.

butyl adhesive strip (SK-BT Mono)and alternating self adhesive and butyl adhesive strip (SK-BT Duo). Available from UK stock in a 30 metre roll length, product can be supplied to customers on a 24-48 hour basis.

More at www.iso-chemie.co.uk or email p.thompson@iso-chemie.co.uk.

Tel: 01207 566874 READER ENQUIRY No: 0114/0074

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GLASS NEWS INTERVIEW

The UK’s Leading Industry Newspaper

Beauty is in the eye of the beholder,

& the beholder is a homeowner Roy Frost, Deceuninck UK’s Managing Director says 2014 should be exciting. But do your products stand out in ‘beauty parades’?

Do your customers sell them at sensible prices?

How do you see the current market for fabricators and installers as we head into 2014?

It’s exciting! Seriously, this time last year - five years into recession - it looked grim. Now, the market couldn’t be more different. The Government has lubricated the housing market and homeowners have got tired of waiting.

They are raiding their savings or taking out credit agreements to buy what they need and want to improve. Confidence and certainty are back. Economists, the Government, Bank of England and Office for National Statistics are revising previous estimates of 2013 growth, and raising their forecasts for 2014 and 2015.

Britain has moved out of the ‘naughty corner’ for low achievers and is held up as the fastest growing country in the G7 group of leading countries. Fabricators and installers have gone from wondering where their next lead is coming from, to fabricators wondering if their systems supplier has the capacity to keep up with their orders.

As we go into 2014, most Deceuninck fabricators have their foot to the floor. As a result of making ourselves more visible and explaining what we have to offer, Deceuninck has added new customers, and more are waiting to switch. But strong, second-half customer growth lifted us more than 20% ahead of the previous year. And that’s what we want because our policy is to grow by helping customers grow.

What are the biggest challenges for fabricators and installers right now?

The biggest challenge, as I see it, is a lack of meaningful differentiation. It’s a huge problem, with far reaching consequences.

Fabricators and retail installers have got used to selling commodity products at low prices because it’s difficult for fabricators to improve or differentiate their windows if the systems they’re made from are like peas in a pod. If you have to cut the windows open to tell them apart, fabricators and installers will find it hard to persuade consumers to buy them at a reasonable price.

As a systems company, we should be making it easy for retailers and installers to stand out and sell because their windows look fantastic.

If installers struggle to sell and make money, the whole industry suffers.

That’s why Deceuninck has always been obsessive about design and innovation to

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combinations - foiled inside and out, and foil on white. The best thing is that we supply the foiled extrusions in single lengths, because as soon as you tell a fabricator he’s got to take a stillage he won’t sell it because it doesn’t make economic sense. We also carry all trims to finish off installations in small order multiples and other ancillaries such as 250mm cills. We have it in stock so we can put it on your next order, as if it was white profile. You can have any other colour you like – we supply a huge range to order – but we call this our Colour Express range because it’s in stock. The devil is in the detail and we've really thought it through. You can’t be the leader in colour unless you do.

differentiate our windows and doors. We do it so customers have high performance, attractive products that look better. We do it so customers have a unique range. We have three systems, four if you count our Classic Autentica system, instead of the usual two that other systems companies offer. We have our Traditional 2500 (chamfered), Heritage 2800 (sculptured), Contemporary 3000 Series. Deceuninck windows are ‘pretty windows’ with inbuilt symmetry and ‘parallel’ sightlines, which is why they stand out and get picked in beauty parades. It gives them a competitive edge that ensures they sell when others can’t, and sell at prices others can’t achieve. It is ‘probably’ the most important thing we do for customers.

The other big challenge is to keep up with the changes to sales and marketing strategies.

New online business models are springing up. Many will have seen the online composite door businesses. These businesses are flourishing and it proves that consumers are prepared to buy windows and doors online.

2014 will bring new models to the market selling windows online and Deceuninck will be helping their customers compete in this fast-emerging and growing part of the market.

35% of traditional retailers’ sales including John Lewis and Marks & Spencer are now online sales so we must prepare for a similar impact in windows, doors and conservatories and it will start properly in 2014.

Deceuninck has developed the PricePad which serves two purposes, it helps retailers price accurately on their tablet computers when they visit a consumer but the main purpose is the ability to design, specify and even order windows and doors online, so when the big retail brands come to market Deceuninck customers can compete and continue to flourish.

You’ve been making a lot of noise in the last few months. What has been the result for Deceuninck?

We have been making a lot of noise, because we have a lot to be noisy about. People were initially surprised because they’re not used to us shouting. Traditionally, we’ve been a low profile company that likes its products to do the shouting. But Deceuninck has put together an exciting package of products, sales tools and marketing support for fabricators and installers to help them grow, and we want everyone to know. People are starting to get used to this new approach. Customers are seeing the results in strong growth and we’re attracting a pipeline of new customers.

Our approach is also different. Rather than promising to spoon feed leads to fabricators and sell for them, we help customers, and their customers, generate leads at the right cost of sale for them, and put them in control of their own destiny. We provide expert support and build modern, fully responsive websites and we have our range of innovative apps and marketing toolkits to help customers sell more effectively. These modern and unique services are all backed-up by our people and expertise.

How do you see the future of systems companies in the next 3-5 years?

The pressure is on acquisitive systems companies to show a return on their acquisitions and mergers, so expect upheaval in 2014. A growing market just makes it worse. Some systems groups may even be sold to realise a return. If you borrow to grow, you pay back with interest.

For many fabricators, the elephant in the room - the question at the back of their minds - is, or should be, ‘will our supplier be around in 2014 and 2015 to help us grow?’

What’s different about Deceuninck, and why would fabricators switch?

Well, apart from our modern approach which supports both new and developing business models we are also leaders in colour, and colour is a big part of our customers’ business: in fact our customers sell 50% more on average than the industry. So we carry much more stock in colour to support customers’ growth. We hold nine foiled colours in stock in our warehouse in Wiltshire, and all the

Our quality is different too. Deceuninck makes its own tooling and works to tighter tolerances than the industry standard. We work to +/-0.2mm in height and +/-0.3mm in width rather than +/-0.3mm in height and +/-0.5mm in width. We do it so our profiles produce less waste in fabrication, particularly in high output machines, and they go together better on site.

We put a lot of emphasis on building relationships with customers. From placing orders, through to delivery, technical support and after sales, we're 100% on the side of our customers. We aim to help them become more competitive so they can build a sustainable business.

The market is moving and fabricators are growing again, but already many have been frustrated by the inability of their suppliers to supply them. Not all fabricators want or need to grow, but many are ambitious having been held back in the last five years. Our new strategy is geared to providing all they need to help them grow and release their full potential. We call it, and our campaign: ‘Release Your Hero Within’. That’s why I’m giving out my mobile number, so they can call me when they’re ready to step up a gear.

As Deceuninck’s front man what’s your typical day like?

I don’t have a typical day. Every day is different. Generally I’m in my car by 6.30 am, visiting customers or prospects. I’ve covered a lot of miles in the past few months since I joined Deceuninck. I still try and run a few miles every day whether it’s early in the morning before the sun is up or late at night on the treadmill at the gym, it’s great for your mind and gives me my energy! When I’m not on the move I’m based at Deceuninck’s UK headquarters in Calne Wiltshire, where we have our extrusion hall and warehouse.

Visit AskRoyFrost.com or call 07808 365234 if you’d like to speak to Roy directly.

READER ENQUIRY No: 0114/0076

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SOFTWARE & IT

The UK’s Leading Industry Newspaper

BUSINESS MICROS LAUNCHES NEW TRACK-IT SOLUTION FOR INSTALLERS “Installers who think they can live without Track-IT shouldn’t underestimate just how valuable it could be. As the market picks up and installers get even busier and perhaps look to expand, this gives them both the efficiency they need to manage their business better and access to the business information they need to help them make the right decisions.

Business Micros has revealed an exciting new software package specifically for installers working in the retail sector.

Branded Track-IT, it promises to help installers work faster and more efficiently than ever before.

“Of course, there are more general business and diary management systems already available from the big name corporate suppliers but these are not designed with the specific needs of the window and door installer in mind and they are not developed with our level of industry knowledge and expertise” Business Micros is offering a remote installation option for Track-IT followed by on line or on site training as required.

The software can be installed on a single PC within the business and then a desktop shortcut and network access can be enabled so that any authorised user can use Track-IT when required.

Track-IT enables installers to track every order they receive from the moment it is logged as a lead right through to the moment an after sales call is made.

It gives them complete control of their business and means they can plan, organise and manage virtually every aspect direct from a smartphone, tablet, laptop or PC whenever it suits them.

Users of Track-IT will be able to search for details of any installation by address, job number or customer name and see instantly all of the information relating to that project.

installation activity and can incorporate within this a staff calendar taking into account absences, annual leave and training days.

They can scan in documents such as surveys, order acknowledgements and fitting notes and allocate these to each job as well as adding customer feedback, remedials or snagging information.

Crucially, Track-IT software integrates perfectly with the Business Micros’ EvoSatellite software which is already used by more than 800 installation companies to price and place orders via their trade fabricator.

Providing that installers are not using their fabricator’s server to host their EvoSatellite software, then they can also use Track-IT to

They can also use the software to plan daily, weekly and monthly sales, surveying and

track orders from their supplier and schedule and coordinate upcoming deliveries and installations.

Business Micros says that Track-IT has the potential to become the heart of the business, managing all of the administration functions and freeing up valuable time.

A key benefit for installers is the software’s ability to generate a range of management reports which give an up to date overview of how their business is performing. They can, for example, generate instant sales reports covering specific business periods or cost and profit analyses for different areas, customers or product ranges.

Nick Bailey who is managing sales for TrackIT said: “We know that installers currently use their smartphones and tablets as notebooks, calendars and calculators but at the moment none of the information they are managing on their phone is integrated. What Track-IT does is to bring everything together so that it is all communicating and helps them to work more efficiently.

“This is our first product developed specifically for the installation market. It has a user friendly interface and multi-platform functionality which makes it the perfect tool for installers who are out and about on site or in vans.”

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The new software has been developed by Business Micros’ new graduate team of software developers which includes James Hardy, Kyle Nicholson and Neil McQuillin and is being promoted by the sales and marketing team of Ben Aspinall and Nick Bailey and, from Business Micros’ perspective, really does represent its next generation of software.

Nick Bailey adds: “This is our first product developed specifically for the installation market. It has a user friendly interface and multi-platform functionality which makes it the perfect tool for installers who are out and about on site or in vans.”

Track-IT is priced competitively and is being offered to installers on a rental basis with no deposit and low monthly rates. Special launch offers are available until the end of February.

Contact Business Micros on: 01925 422955 for details.

An online video showing a walk-through of Track-IT will be available soon on the Business Micros website at www.businessmicros.co.uk.

READER ENQUIRY No: 0114/0078

January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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Friday 29 November 2013 | London Hilton on Park Lane

G13 AWARDS

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The UK’s Leading Industry Newspaper

West Yorkshire Windows

West Yorkshire While the well deserved winners in the G13 Awards rightly bask in the glory of their success, it’s left for others to think of what might have been.

However it’s certainly not all doom and gloom with the thought that the G14 Awards are only 10 months away!

So thinking about the categories that be right for you to enter cannot be done too soon. With that decision made, the gathering of evidence for your submission and honing in readiness to impress the judges will take some time, so it’s never too early to start.

While winning is the ultimate goal, just taking part can be stimulating for your company and your employees, generating an air of excitement and anticipation. And that feelgood factor may just spin off into other successes for your company.

Whatever the outcome, we should all get satisfaction from competing....maybe Imelda Marcos had it right when she said: “Win or lose, we go shopping after the election!”

Winners

West Yorkshire Windows claimed its second industry award in three years on Friday 29th November as it was named the G13 Conservatory Installer of the Year at the annual ceremony held at the Hilton, Park Lane.

Five representatives from the Wakefield-based Conservatory Outlet Dealer, including managing director Andrew Glover, took to the stage to collect the award which was jointly presented by celebrity comedian Dara O’Briain and Dave Jones of Veka UK. The Conservatory Installer award held added significance for West Yorkshire Windows this time around – the company was one of the runners up in the same category at the 2012 awards.

The G13 Conservatory Installer of the Year trophy now accompanies a G11 Installer of the Year equivalent on display at West Yorkshire Windows’ head office and, together, these awards are testament to the company’s 20 years of success fitting windows, doors and conservatories.

To win the 2013 award West Yorkshire Windows demonstrated significant

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improvements in its performance since being shortlisted in 2012, which were duly noted by the conservatory category judge.

In addition to the usual barometers for success such as conversion rates and sales figures, the installer also drew attention to the fact that it is now completing more installations with seven fitting teams than it had previously done with ten.

‘We’ve moved away from the traditional ‘man and lad’ policy and now operate with three-person fitting teams, with each person in the team fully qualified to carry out the work whilst adhering to admirable health and safety procedures,’ said Andrew Glover.

The fruits of this labor are evident in the feedback that West Yorkshire Windows receives from its customers.

As a Conservatory Outlet Dealer the installer has access to a unique online review centre which has received more than 200 reviews for West Yorkshire Windows in little more than 12 months and, at the time of writing, indicates an average satisfaction score of 95%.

‘We’re extremely proud to win this award, continued Andrew. It’s about much more than fitting conservatories: it’s about the whole process of promoting, selling, designing and installing a whole host of different products.’

Tel: 01924 239813 READER ENQUIRY No: 0114/0081

January 2014 | www.glassnews.co.uk

The UK’s Leading Industry Newspaper

UK’s longest established

uPVC VS fabricator scoops G-13 Award

Independently owned Roseview was the only sash window company to receive a nomination this year and they flew the flag for the niche sector in spectacular fashion, winning the coveted prize for their new innovation, the Ultimate Rose window.

Irish comedian Dara O’Briain and Darren Waters, CEO of Grouphomesafe, presented

the prize to seven members of the Roseview team, including directors Steve Bygrave and Willie Kerr, in front of around 650 guests at the glittering event held at the Hilton Hotel on Park Lane, London on Friday November 29th.

Speaking at the event marketing manager Mike Bygrave said: “This is the first time Roseview has won a G-Award and everyone at the company is absolutely delighted. It was a real collaborative effort to create the Ultimate Rose and I’m delighted the judges recognised the sheer craftsmanship and intricate details that went into the design. Many of us at Roseview, from our MD through to the factory floor, have spent a lot of time researching, designing and testing the product and the end result is truly stunning – the window looks exactly like timber and really stands out from other uPVC VS windows on the market today.”

Roseview’s award winning product is a mechanically jointed uPVC sash window designed specifically for the heritage and conservation sector. It replicates the

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fine details of a timber box sash window and includes a flush runthrough horn, deep bottom rail and authentic putty lines. Roseview have spent the last few months successfully campaigning to gain acceptance in sensitive conservation areas, where uPVC has previously been rejected.

The Ultimate Rose is the crown jewel in a trio of products designed to suit all projects and budgets.

Other products in the Rose Collection include the Heritage Rose, which like the Ultimate Rose is manufactured using the REHAU system, and the Charisma Rose, a more contemporary looking sash window manufactured with Eurocell profile.

“Winning a G-Award is a major endorsement and I’m sure it will prove very beneficial to our customers as we continue to promote this window to conservation officers throughout the UK” Mike concluded.

For more information on Roseview call on 01234 712657 or visit www. roseview.co.uk.

www.glassnews.co.uk

Roseview Windows, the UK’s longest established fabricator of uPVC sash windows, overcame stiff competition from multi-national companies such as Pilkington, Saint Gobain, REHAU, Veka and Mila, to scoop New Product of the Year at the annual G-13 Awards.

CHARITY NEWS

G13 AWARDS

@GlassnewsMag

Christina Shaw

/GlassNews

Contact Christina or Sheilah today!

Festive Fundraising

at Edgetech

Edgetech, a Quanex company, supported the Myton Hospice on 20th December by taking part in the Wear a Santa Suit to Work Day hosted by the charity.

Employees at the Coventry office and manufacturing facility nominated each other to wear Santa suits and one employee proved to be very popular – Managing Director, Andy Jones. With nominations rolling in Andy saw an opportunity to take the fundraising to the next level.

Andy explains: “When nominations reached £75 I joked that if they could raise £100 I would wear a Mrs Claus outfit, and if they raised £1000 I would also have my legs waxed to complete the outfit. Unfortunately for me the team took my offer seriously and began a campaign to raise the funds. Thanks to the generosity and support of the team at Edgetech and our friends in the industry I am pleased to say that we raised £1556.40.”

“There were 19 male Santa’s and I kept my end of the bargain as Mrs Claus. There’s photographic and video proof available. I would also like to thank Eden Beauty Salon of Whitley, Coventry for kindly providing their waxing services on the day. The Myton Hospice is a local charity that is close to my heart and to many of us in the local area. It provides high quality, specialist care to terminally ill people and ensures families are supported both through and after this difficult time. They help almost 4,000 people each year in Coventry & Warwickshire through their hospices, via their patient and family support services and in the community.

To continue providing care Myton Hospice has to raise almost £8 million each year and wouldn’t be able to operate without donations. We are pleased to have been able to support them as they continue their vital mission.”

For more information regarding the important work accomplished by Myton Hospice please visit www.mytonhospice.org.

For more information on Edgetech’s range of Warm Edge Technology call 08700 566844 or visit www.edgetechig.co.uk.

READER ENQUIRY No: 0114/0083

christina@glassnews.co.uk or sheilah@glassnews.co.uk

READER ENQUIRY No: 0114/0082

www.glassnews.co.uk | January 2014

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ALUMINIUM

The UK’s Leading Industry Newspaper

LUXURY AT ITS BEST FROM FRAMEXPRESS 0114/0084

A London penthouse apartment was the latest project to incorporate the benefits of the frameXpress range in a contract worth in excess of £35,000. The state of the art facility has been designed with meticulous attention to detail from its concept through to final installation.

The high specification installation in Central London included a number of aluminium doors, patio doors and rooflights which required excellent thermal insulation guarantees. Security was also a vital aspect for the luxury rooftop apartment.

Renewal projects continue to play an increasingly important role in the frameXpress portfolio. Urban regeneration is increasing and as such, this latest project required the team to meet the exacting standards of the architects and town planners.

University of Warwick puts Jack Aluminium to the test When Stratford based Automatic Doors Limited installed specially designed revolving doors, manual standard (JD47 Range) and thermally enhanced (TD68 Range) swing doors and automatic doors at University of Warwick it chose Jack Aluminium as its system supplier.

“We’ve worked with the University for over 12 years,” says Walter Bruland, director at Automatic Doors and a long standing customer of Jack Aluminium. “Installing doors where there are high volumes of footfall means we need the best quality.

We don’t leave anything to chance, and all products we manufacture and use are fully tested”.

“Jack Aluminium has worked closely with us through the design of the doors for

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10th April. It started with the new European standard for the automatic door industry BS EN 16005. This was followed on 1 July by CE Marking where safety features and U-Values must be publically declared.

this installation and gave us the technical backup we needed when it came to collating information for CE marking and new European standards.”

Jeff Pearson, sales director of Jack Aluminium explains more about the changes in the standards: “The industry has had two new Standards which come into force this year for manual and automatic doors. The first was on the

“We have been proactive in our approach to CE marking and wider testing to ensure that all the test data customers need is freely available to them.

The project with Automatic Doors and the University of Warwick was one of the first under the new CE marking and European standards and we’re pleased that we were prepared in advance to offer them the technical support they needed without any time delays to the project.”

With demand for the company’s products and services increasing steadily, it is evident more businesses are turning to frameXpress because of the exceptionally high product quality and breadth of choice available. frameXpress continues to forge a strong presence as a supplier for the urban restoration sector with the company making substantial headway over the last couple of years after the introduction of aluminium into the product range. frameXpress maintains a very positive and progressive approach to the commercial sector with customer satisfaction remaining top priority.

The frameXpress team considers that aluminium offers a unique combination of attractive properties for installers. Being

low in weight it gives high strength and excellent resistance to corrosion, whilst offering outstanding environmental benefits including exceptional thermal and electrical conductivity. Additionally it does not become brittle in low temperatures but instead grows stronger.

The frameXpress range of aluminium windows and doors including bi-folds is extensive and comes in a broad range of beautiful colours that are available in a variety of slim, durable finishes, which is making it a popular choice with the company’s customers for commercial and high living projects.

The penthouse apartment is the very latest in modern architecture and the company had to ensure that aesthetics, performance and product durability would meet the tough standards of the architect’s specifications.

Being in a sought after location in London meant that excellent soundproofing and thermal efficiency was required throughout.

Ian Davis, Sales Manager comments, “Aluminium windows and doors are so strong and they offer the installer many benefits including a high protection factor and exceptional long lasting quality.

“For modern projects and regeneration installations, aluminium makes a great choice particularly as it brings a unique overall appearance for contemporary properties.

Furthermore when looking at the domestic market aluminium is proving popular due to the dynamism it brings to new build projects.

Once again the superior qualities associated with frameXpress have been reinforced in a stunning finished installation.”

Tel: 01952 581100

READER ENQUIRY No: 0114/0086

Tel: 024 7646 7449 www.jackaluminium.co.uk READER ENQUIRY No: 0114/0085

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January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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INSTALLER FOCUS

The UK’s Leading Industry Newspaper

Members of leading support organisation upbeat for 2014 A leading installer support organisation says its members are significantly more upbeat about 2014, than they were about 2013 - this time last year.

At the end of each calendar year The Consumer Protection Association (CPA) reaches out to its members in order to get feedback about the state of the market and how confident they are feeling for the year ahead.

Regulated by the Financial Conduct Authority (FCA), the CPA provides insurance backed guarantees (IBGs) and deposit protection to installers carrying out home improvements and also provides its members with a host of beneficial schemes such as marketing support; training seminars; sales presentation advice and quarterly assessment reports.

Jeremy Brett, Director of the CPA, says the outlook of his members is in tune with the more upbeat feelings surrounding the UK economy.

The report was extensive and the findings were on the whole positive – with installers reporting that they expected sales, average order values and net profit to increase in 2014; and that the state of the UK economy would also improve.

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One of the questions also polled installers on how they attract new customers. A whopping 93.02 per cent said recommendation. 80 per cent of respondents also said that company reputation had become more important when closing a sale.

“This is something else our members have also fed back to us – the difference that being part of a body such as the CPA has is significant and enhances their reputation and increases the likelihood of them being recommended. With this in mind we’re confidence of increasing our membership in 2014 and helping more installers to win lucrative new business,” Jeremy concludes.

He comments: “We carry out what you could call an unofficial end of year audit of our membership and the feedback has been very positive. Installers are winning more business and at higher order values; and they expect this to continue in 2014.

@GlassnewsMag

“We’re working with our members to capitalise on these opportunities and membership levels are higher now than they were at this time last year, which is also a positive sign.”

Towards the end of 2013 the CPA, together with Insight Data, also published an ‘Installer Confidence Barometer’ –a report that focused solely on installers, with 12,000 polled.

Christina Shaw

/GlassNews READER ENQUIRY No: 0114/0089

Contact Christina or Sheilah today! christina@glassnews.co.uk or sheilah@glassnews.co.uk 0114/0090

SaintGobain Glass has launched Glazing Options, a major innovation aimed at helping consumers create the perfect living environment by making the right choices when it comes to window glass.

Offered through Saint-Gobain Glass’ Network of 800 Planitherm installers, Glazing Options sets out a clear range of glass combinations matched against their functions and benefits, all backed by extensive POS and marketing literature.

Having been designed to give Planitherm Network installers the chance to differentiate from others in a competitive market, consumers are presented with six named and labelled ‘Options’, each with a series of visual icons showing consumers what benefits they can expect from each.

For more information call The Consumer Protection Association on: 01462 850062.

“Next year is poised to be a pivotal one and all the signs tell us the construction sector and economy at large will improve. Schemes such as Help to Buy seem to be having an impact and a feel-good factor is returning to the home improvement market.

SAINT-GOBAIN BACKS INSTALLERS WITH GLAZING OPTIONS INITIATIVE

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Saint-Gobain Glass Residential Market Manager Craig Dodsworth says: “Most homeowners know a little about things like energy saving and noise reduction but Glazing Options spells out all the choices our products offer and the benefits they bring, in a way that is clear and easy to understand. It not only means the consumers will be able to make the right choices but also help the installer to guide them towards those choices.”

Glazing Options identifies seven glazing functions - ‘Energy Savings’, ‘Winter Comfort’, ‘UV Reduction’, ‘Security’, ‘Daylight Comfort’, ‘Acoustic Comfort’, and ‘Easy Maintenance’ - plus a +-tag for enhanced function, then bundles these into the six Options, matching each against the consumer’s needs.

The initiative is backed up by showroom POS material, including window labels outlining each of the Options, a consumer brochure and factsheets.

Craig Dodsworth concluded: “SaintGobain Glass has long innovated the way we provide our PLT Network with more tools to help them increase their sales while also educating consumers about glass types that they may not know existed.”

For more information on Saint-Gobain visit www.saint-gobain.co.uk.

READER ENQUIRY No: 0114/0091

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January 2014 | www.glassnews.co.uk

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www.glassnews.co.uk | January 2014

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GLASS

The UK’s Leading Industry Newspaper

PROMAT EXTENDS ITS FIREPilkington energiKare™ RATED GLASS CAPABILITIES WITH Advantage features SIGNIFICANT NEW ACQUISITION Pilkington K Glass™ The UK leaders in passive fire protection products and systems has announced a major new acquisition which has greatly extended its capabilities in the area of fire-rated glass protection.

Promat UK has acquired the operations of Yorkshire-based C3S Securiglass, which has emerged in recent years as a major supplier of fire-resistant, safety, security and blastresistant, glazing.

“This is excellent news for Promat as it really enhances our existing offering in firerelated glazing,“ comments Promat’s Strategic Business Development Manager, Ian Cowley. “Securiglass has earned itself an enviable reputation based on its ability to offer products which deliver outstanding

OW on surface 4 (the internal pane) of an IGU

Promat UK has acquired the operations of Yorkshire-based C3S Securiglass, which has emerged in recent years as a major supplier of fire-resistant, safety, security and blast-resistant, glazing.

and reliable performance, backed by impartial technical advice and firstclass customer support.

Those qualities will now be added to Promat’s existing offering in fire-rated glazing.”

applications. It will also help us increase the level of technical and commercial support as well as the efficiency of our service and delivery offering.”

“Securiglass customers have been able to benefit from the superior level of support that its experienced staff have provided in helping customers achieve the required fire performance for their application, adds Ian. “We’re delighted tobe working with our new colleagues and we jointly look forward to extending the level of service and expertise to the broader construction market in the coming months.”

Securiglass supplies a wide range of glass and related products for safety and security applications, including products that are resistant to attack by fire, ballistics and explosion.

These include laminated glasses for integrity and insulation applications, as well as its Smokestream glazed smoke curtain system.

“Securiglass has been supplying its products to Promat for some time,” adds Ian. “Having these products available to us in-house will now allow us to be even more competitive when it comes to fire-related

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READER ENQUIRY No: 0114/0094

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The IGU makes the most of Pilkington K Glass™ OW, which has always been a favourite choice for its flexibility and versatility. It can be incorporated in many applications, and is usually specified for its exceptional clarity as well as its environmental performance.

As an advanced form of the original Pilkington K Glass™, it provides better light transmission and allows in more free heat from the sun to enable householders to reduce energy usage and save money on heating bills.

With the widening of the range of low-emissivity

products available in the UK, the Pilkington energiKare™ range has also been expanded to allow for inclusion of the Pilkington Optitherm™ range as well as all of the Pilkington K Glass™ range.

Membership of the Pilkington energiKare™ scheme enables window installers to benefit from the Pilkington brand with support materials and website listing to promote Pilkington energiKare™ energy efficient glazing to householders. Becoming a member is easy, simply download and complete the Partner Agreement and Registration Form from the Pilkington website providing details of IGU manufacture and window performance accreditation then send them through to the customer contact centre.

For more information on becoming a Pilkington energiKare™ partner, please visit: www.pilkington.co.uk/ energikarepartner To learn more about Pilkington energiKare™ Advantage please visit: www.pilkington.co.uk/ energikareadvantage.

READER ENQUIRY No: 0114/0095

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Andy McDowell, Commercial Director, Pilkington United Kingdom

Limited, said: “The Pilkington energiKare™ range is very popular with customers and homeowners and we wanted to continue to innovate and offer more energy-efficient products within the offering. With Pilkington energiKare™ Advantage homeowners will receive superior thermal performance, so they can benefit from the sort of energy and cost savings previously associated only with expensive triple glazing. Meanwhile, window installers, fabricators and stockists will be able to push these benefits to their customers, without investing in the additional time, cost and raw materials required to produce triple glazing.”

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Just for fun!

Fill in the missing numbers.

1-9 in each line diagonally and horizontally, 1-9 in each of the nine small square grids.

For more information please visit www.promat.co.uk or call 01344 381350.

Introducing Pilkington energiKare™ Advantage – the brand new IGU by the NGS Group which achieves triple glazing performance with only two panes of glass. Designed for applications requiring an optimised Ug value the new product combines hard coated Pilkington K Glass™ OW on surface 4 with Pilkington Optitherm™ S1 Plus on surface 2 - to reach a remarkable U-value of just 0.9 W/m2K.

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January 2014 | www.glassnews.co.uk

GLASS

The UK’s Leading Industry Newspaper

TO SEE OR NOT TO SEE:

SAINT-GOBAIN LAUNCH GLASS VISION APP Yorkshire-based Saint-Gobain Glass have created an app set to be a game changer, by altering the way interior glass is viewed.

Going by the name of Glass Vision, forget visiting a showroom, you can now browse different glass types wherever you are.

The Glass Vision app is an interactive tool that helps to choose the right interior glass for the home, office or other applications. SaintGobain have created an app which is very unique to the industry; intuitive and easy to use, users can see what a certain glass would look like in the immediate surroundings thanks to a glass simulation..

Particularly useful for architects and interior designers, the app is an alternative to a physical sample. Covering over 30 products from the premium product range – SGG DECORGLASS (traditional patterned glass), SGG MASTERGLASS (contemporary patterned glass), SGG PLANILAQUE EVOLUTION (lacquered glass), SGG SATINOVO (acid-etched glass), Glass Vision

offers a new visualisation by bringing to life Saint-Gobain’s interior products in the palm of your hand.

The app is available now as a free download and features 11 language variations, a 360 degree holistic view, a full screen simulation mode, a screenshot option to capture the images of your favourite models, and concise product descriptions for a better understanding of the added value SaintGobain offer.

For more information on Saint-Gobain visit www.saint-gobain.co.uk.

READER ENQUIRY No: 0114/0096

RegaLead signs

The digitally printed art film options have been designed to produce creative and individual effects for glass in the kitchen, whilst negating many of the transport issues associated with glass, allowing the customer to apply the film in house and then back spray with white. With standard sizes of 600mm, 750 and 900mm widths to suit most hob sizes, the range includes fantastic cityscapes, iconic images and food inspired artworks. There are 50 fantastic deigns to choose from, 10 of which are held in stock, with the option of a four-day turnaround on the other 40.

Joint Managing Director of RegaLead, Guy Hubble comments: “It was great to see the reactions at the Open House event to the stunning designs we’ve been able to create using the digital art film technology. We believe that digital printing will be big

www.glassnews.co.uk | January 2014

Ritec International, pioneers in ‘non-stick’ glass surface treatments, have joined forces with Cantifix and Oxford University to collaborate on a four year research study on the benefits of living within healthy glass structures.

The Photon Project will fully explore the biological benefits, and ultimately help to transform the living and working conditions of people throughout the world.

The project, initiated by Cantifix, was recently launched at the 2013 London Design Festival, with a prototype all-glass Photon Pod located at The Building Centre in London. Ritec’s ClearShield Eco-System™ was applied to 85 square metres of the glass on-site. ClearShield® has been used to protect the Pod’s glass from dirt and contamination and ensure ultimate light transmission through its panels.

The Pod is an all glass structure and features innovative, ‘healthy’ glazing designed to allow the optimum amount of daylight into the interior with a site specific lighting installation

by Philips that enhances and promotes the

film star

RegaLead, the leading decorative glass component supplier and the company that brings you the ColorSpray paint system for glass is pleased to announce the official launch of a brand new digital art film range of products for kitchen applications, seen for the first time at the Open House 2013 event.

Ritec International Help Make the Case Clear for the Healthy Benefits of Glass

natural partnership between daylight and artificial light. The wider Photon Research project involves a number of participants living within a ‘Photon Community’ of several Pods in several locations.

Stephen Byers, Managing Director of Ritec International states: “We are delighted to have been chosen to collaborate on this important project. The ClearShield System™ will make a huge difference to both the maintenance and light transmission levels of the dome. We look forward to the verified data which will go towards driving innovation within services, facilities, products and manufacturing solutions that ensure societal benefits are accessible to as wide a market as possible.”

For more information on the ClearShield Eco-System™ visit www.ritec.co.uk or email info@ritec.co.uk.

READER ENQUIRY No: 0114/0098

“It was great to see the reactions at the Open House event to the stunning designs we’ve been able to create using the digital art film technology.” business in the coming months and years due to the high quality effects that can be created at short lead times, while also taking the risk out of transport. We are delighted to be able to bring this to new and existing customers alike.”

If you’d like to find out more information about RegaLead’s new range of digital art film options and how they could be integrated into your business, visit www. regalead.co.uk or call 0161 946 1164.

READER ENQUIRY No: 0114/0097

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A second

COMMENT PIECE

A very happy New Year to you all! I hope that we are all very well rested after a busy 2013 and are ready to make the most of what could be one of the industry’s most positive years since 2008. On the back of that positivity, 2014 should be a year where quality is becomes one of the main themes over the coming 12 months.

The economy really is starting to show signs of significant improvement.

An idiosyncrasy I have noticed is how many of the major economic think tanks seems to underestimate their

The UK’s Leading Industry Newspaper

“The economy really is starting to show signs of significant improvement. An idiosyncrasy I have noticed is how many of the major economic think tanks seems to underestimate their predictions for the UK’s growth.” predictions for the UK’s growth. In 2013, many had to readjust their forecasts as the UK was performing better than expected.

I think this is going to be something they will have to do again because 2014 is going to be a year where confidence booms, personal debt reduces and spending becomes less restricted.

This is great news for our industry and we need to make sure we don’t taint that by prioritising low price over good quality.

For those who read DGB on a regular basis you will know under-cutting and purposely low prices impress me about as much as the England football team. I have always believed that selling on quality will always be the better battleground to fight on. Low pricing generally

means little to no profit margin, which long term is a tactic which rarely pays off.

But I don’t want to be too negative this early in the year. We have seen some very big strides in recent years in what is available to the customer. The industry looks very different to when I joined it over 8 years ago and has been transformed from a dull, unimaginative sector to a vibrant exciting one which is now really starting to grab the attention of the general public in a way which we probably haven’t seen in quite a while.

I see this as a chance to wipe the slate clean of sorts.

I see this as a chance to re-market and re-brand ourselves as an industry to the general public, now we have such a massive range of new products to

NFA’s A quick note about the National Fenestration Awards. We had a pretty successful first year in 2013 and I want to say thanks to all who took part in their own ways. We didn’t get everything right, but I think we created a good platform from which to launch an even bigger and better awards for 2014.

I can’t say much right now, but we have had a lot of planning meetings and this year, all being well, will be a year where people won’t be able to ignore them any more. demonstrate. Although I wasn’t born when PVC first started to take off in the UK, many people have informed me of the mistakes the industry made first time round. Under-sold, poorly produced, poorly fitted and generally not all that professional. Well now I see this as a second attempt to get it right.

We need to sell our products on quality and high standards. The economy is recovering, we don’t need to worry about price as much.

Let the quality of our products do the talking, teach our sales staff to be more confident instead of scared of prices and lets show people that new windows and doors, or a glazed extension, is a home improvement they can really get excited about.

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DO YOU AGREE WITH THESE COMMENTS? Write to us: christina@glassnews.co.uk / info@doubleglazingblogger.com The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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MONTHLY HOROSCOPES

The UK’s Leading Industry Newspaper

Celebrity Astrologer...

RUSSELL GRANT ARIES

Mar 21st – Apr 20th

A new career opportunity will present itself in the opening days of 2014. You’re not sure if you want to sacrifice your freedom on the altar of professional success. If you accept this position, you can expect to spend lots of time away from home. Decide whether this is really best for your family. It may be necessary to take the job for financial reasons. That doesn’t mean you have to stay with this company forever. Schedule a conference with your nearest and dearest on the 16th, when you will have to make a decision. Your social life will start to pick up during the second half of the month. Be sure to attend a party on the 30th, when the New Moon will put you in the path of some highly original people. These friends can help you blaze a trail to another career. Jobs in the technology sector will be particularly appealing.

LEO

Jul 24th – Aug 23rd

The early days of January are always good for launching a fitness regimen, but beware of pushing yourself too fast, too hard. Take things slow, especially during the first two weeks of the month. If you strain a muscle or ligament, ice it down and revert to gentle stretching instead. Spending more time at home will bring contentment to all concerned toward the middle of January, when an elderly relative or neighbour could use your help. By the 16th, you will have earned a break from work. If you continue to push yourself, a careless error could occur. Take the day off. Two heads are definitely better than one near the 30th, when the New Moon favours partnerships of all kinds. A chance encounter could lead to love. If you are out of your depth with a business matter, enlist the aid of a professional. Their fee will be well earned.

SAGITTARIUS

Nov 23rd – Dec 21st

A new source of income becomes available in the opening days of the year, but there will be a hitch.

The work you will be expected to do is sporadic.

You’ll have to be on call and ready to contribute at a moment’s notice. This isn’t exactly conducive to relaxation. To add insult to injuries, cash will be very thin on the ground. You’ll have to struggle to pay a bill toward mid-month. Operating on a shoestring budget won’t be easier, but it is better than going deeper into debt. Try to have a little extra cash in reserve near the 16th, when an unexpected expense will crop up. The New Moon on the 30th will afford a welcome opportunity to have fun with friends. A short trip for pleasure could also be in the cards. Be ready to pack your bag at a moment’s notice. Expect a power struggle to erupt at the end of January.

www.glassnews.co.uk | January 2014

TAURUS

Apr 21st – May 21st

A religious, ethical, or cultural question will arise at the start of the year. You have strong feelings about this issue, but may be forced to keep quiet while tempers rage out of control. There will be a time and place to air your views, but it will not fall during the first week of January.

Wait for cooler heads to prevail. An impressive business executive will give offer support toward the middle of the month. The 16th might bring unexpected news about a relative or neighbour.

You may have to juggle your schedule to help this friend out of a tight spot. Career matters assume an increased importance near the 30th, when a behind the scenes supporter recommends you for a fantastic job. Don’t bother exaggerating your educational background. Energy and enthusiasm will count for a lot more than where you went to school. Ask a well connected friend to write a letter of recommendation for you.

VIRGO

Aug 24th – Sep 23rd

The road to romance could get a little rocky in early January. A promising flirtation will be fraught with problems. You want to know where you stand, and don’t appreciate it when the object of your affection plays hot and cold. You’re better off waiting for someone who is more emotionally mature. If you’re already in a relationship, you’ll iron out a misunderstanding during the second week of January. The Full Moon on the 16th forces you to cancel personal plans for the sake of a friend. Resist the urge to abandon your loved one in their hour of need, even if the problem has been self-inflicted. Your loyalty will be soon repaid. A terrific job offer will arrive toward the end of January. You could be offered a position with terrific benefits on or around the 30th.

Relationship matters improve dramatically as January turns to February, thanks to a heart-toheart chat.

CAPRICORN

Dec 22nd – Jan 20th

You have a chance to revamp your image during the opening days of January, but don’t make any hasty decisions. A gradual change is preferable to a radical overhaul. Don’t do anything you will later regret. It’s especially important to take a relative’s feedback with a dose of salt. Doing something to defy an annoying relative could backfire. If you need advice, ask a friend whose taste you admire. Their tips will help you project a confident but sexy image that is very impressive.

Take care you remember a special occasion near the 16th, or you could make a friend, lover, or business partner really angry. A generous and thoughtful gift is definitely in order. An exciting moneymaking opportunity will arrive on the 30th. This will be a great way to master a cutting edge gadget or complicated software program.

Your knowledge will make you a hot commodity on the job market.

GEMINI

May 22nd – Jun 21st

The earliest days of the month warn against lending and borrowing money. A joint account could be the source of contention. Try not to let your temper spiral out of control. If you’re worried about debt, take this opportunity to set up a repayment plan. Consolidate your loans and try to lower your interest rate. In this market, creditors are willing to work with you. Be sparing with your purchases, even if you make good money. The more conservative you are with funds, the better off you will be. Payment from a job you performed some time ago will arrive on or around the 16th. Unfortunately, you’ll have to spend all of these funds on bills. Let this be your impetus to begin a savings fund. By putting a set portion of your income into an interest bearing account, your finances will improve dramatically this year. An opportunity to travel will arrive quite suddenly as January turns to February.

LIBRA

Sep 24th – Oct 23rd

The opening days of the year may be filled with emotional turmoil. There will be disagreements about a potential move and tensions will be running high. In the end, you may have to defer to someone who has more power and money.

You can burn off steam by throwing yourself into an intensive work project. It may be necessary to make a public presentation on or around the 16th. You won’t be able to please all the members of your audience. Some people will question your judgement, but stand your ground. Things will lighten up considerably as January draws to a close. The 30th will be perfect for launching a creative project or embarking on a romance.

News of an impending birth could also reach your ears. Have you been longing to go on vacation? Take this opportunity to check your documentation, buy tickets and reserve hotel rooms. You’ll find some fantastic rates.

AQUARIUS

Jan 21st – Feb 19th

You’ll be forced to let go of an old grudge in the opening days of January. In some ways, you’re not ready to forgive and forget. Still, you owe it to yourself to try. Clinging to this issue will cause you to miss a golden opportunity. Walk away from a fight, even if it means giving in to a perceived rival. You have bigger fish to fry.

Fortunately, a respected authority figure will notice your decision to take the high road and offer a reward in the form of an impressive office.

You might have to quit a job near the 16th, simply because it no longer suits your lifestyle. Try not to take it personally if your boss is angered by your resignation. The 30th brings an exciting opportunity for a makeover. Be prepared to listen if a fashion conscious friend or neighbour wants to share their insights on up to date style. It could spell change for you.

CANCER

Jun 22nd – Jul 23rd

It will take time to get adjusted to a new relationship. A romantic or business partner will feel threatened by this arrangement and try to assert their independence in disruptive ways. Stand up for your rights, or you’ll set a bad precedent. You have a lot to bring to this partnership, provided you’re allowed to state your opinions and command respect. Just because you’re a nurturing person doesn’t mean you should endure temper tantrums. By the 16th, you’ll be completely tired of yielding the floor to others. You’ll have to fight to get the care and attention you deserve. Things will get better near the 30th, when the New Moon favours mating and relating with a dynamic executive. If you’re already in a relationship, keep your eyes open for an unexpected refund, dividend, or inheritance.

Put this money toward a new entertainment centre, computer, or smartphone. It’s a great time for an upgrade.

SCORPIO

Oct 24th – Nov 22nd

Learning a new skill will be trickier than you anticipated during the early part of January. Your teacher’s methods will be unorthodox, to say the least. Try not to get distracted by their tendency to go off topic. It may be necessary to hire a tutor to master this subject. In the end, you may have to mentor fellow students who are even more confused. You won’t be happy with test results on or around the 16th. Quite a few questions will address topics you didn’t address in class. If you’re dissatisfied with the training you’ve received, you should complain to the powers that be. As the 30th approaches, life will become considerably easier. Let your family pamper and pet you. You’ll benefit from the extra tender loving care. Take an authority figure’s promises with a grain of salt in the final days of January or you could be sorely disappointed.

PISCES

Feb 20th – Mar 20th

Social opportunities abound in early January, but beware of letting just anyone into your circle of trust. A seemingly wild rebel is more trouble than they are worth. You enjoy their irreverent sense of humour, but it won’t seem so funny when you become the butt of their jokes. Stick close to friends who have proven their loyalty and stuck by you. The chance to volunteer for a religious, cultural, or educational organisation will give you a lift in mid-January. The days around the 16th could bring disappointing news. You may decide to part ways with a disappointing lover.

Alternately, you might have to scrap a creative project that just isn’t working. Life will become much easier toward the end of January, when you get a welcome opportunity to rest, relax and rejuvenate. Schedule a spa appointment near the 30th. Keep your eyes open for special money saving deals and you’ll save a fortune this year.

55

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CALL INTO YOUR NEAREST TRADE COUNTER AND ASK FOR THE BRANCH MANAGER’S LATEST SPECIAL DEALS! Visit each branch online to view current special offers: www.connect2nationalplastics.com

You can pick up a copy of Glass News from all of these trade counters!

ABERCARN ROOFLINE

MERTHYR TYDFIL

TAMWORTH

BOGNOR

Unit 25, Abercarn Industrial Estate, Abercarn, Gwent, NP11 5EY

Unit 2, Merthyr Industrial Estate, Pant, Mid Glamorgan, CF48 2SS

Unit 6, Viking Park, Tame Valley Industrial Estate, Wilnecote, Tamworth, B77 5DU

Unit 8, Lees Yard, Lidset Road, Woodgate, Nr Chichester, West Sussex, PO20 3SU

T: 01495 248030 | F: 01495 240661 E: abercarn@nationalplastics.co.uk

T: 01685 377725 | F: 01685 377765

T: 01827 261616 | F: 01827 286558 E: tamworth@nationalplastics.co.uk

T: 01243 545558 | F: 01243 545220 E: masterglazebognor@nationalplastics. co.uk

Branch Manager: Glenn Collins

ABERCARN FRAMES Unit 23, Abercarn Industrial Estate, Abercarn, Gwent, NP11 5EY T: 01495 248469 | F: 01495 249611 E: masterglazeabercarn@nationalplastics.co.uk Branch Manager: Jason Bishop

PYLE Unit 6, Village Farm Industrial Estate, Pyle, Mid Glamorgan, CF33 6BJ T: 01656 740444 | F: 01656 741111 E: pyle@nationalplastics.co.uk Branch Manager: Jim Baitup

SWANSEA Unit 2, Samlet Road, Llansamiet, Swansea, West Glamorgan, SA7 9AA T: 01792 790800 | F: 01792 790885 E: swansea@nationalplastics.co.uk Branch Manager: Paul Barfoot Branch Manager: Ben Pritchard (frames)

PONTYPRIDD Units 6 & 7, Maritime Workshops, Maritime Industrial Estate, Pontypridd, Mid Glamorgan, CF37 1NY

MERTHYR TYDFIL FRAMES Unit 7, Pant Industrial Estate, Dowlals, Merthyr Tydfil, CF48 2SR T: 01685 383923 | F: 01685 373162 E: merthyr@nationalplastics.co.uk Branch Manager: Martin Rogers

NEWPORT 1a Adelaide Street, Crindau, Newport, Gwent, NP20 5NF T: 01633 266004 | F: 01633 221663 E: newport@nationalplastics.co.uk

Branch Manager: Eugene Miller

SHEFFIELD

Branch Manager: Stephen Groves Branch Manager: Kevin Seal (Frames)

Units 2 & 3, Riverside Park, Sheaf Gardens, Sheffield, S2 4BB

TAUNTON

T: 0114 2700788 | F: 0114 2729072 E: sheffield@nationalplastics.co.uk Branch Manager: Darryl Race

T: 01823 336762 | F: 01823 322625 E: taunton@nationalplastics.co.uk

STAFFORD

Branch Manager: Garry Sillet

Unit 4, Tollgate Court, Tollgate Drive, Tollgate Industrial Estate, Beaconside, Staffordshire, ST16 3HS

CORBY

Branch Manager: Claire Boden

Unit 1, Enterprise Court, Geddington Road, Corby, NN18 8ET

POOLE

Branch Manager: Colin Imms Branch Manager: Richard Bishop (frames)

T: 01536 262640 | F: 01536 400610 E: corby@nationalplastics.co.uk

Unit 5b Chalwyn Industrial Estate, St Clements Road, Poole, Dorset, BH12 4PE

EXETER

Branch Manager: Heather Bell

T: 01202 135478 | F: 01202 748367 E: poole@nationalplastics.co.uk

NEWCASTLE

Branch Manager: Ask for General Manager

Unit 8F, North Tyne Industrial Estate, Whitley Road, Longbenton, Newcastle Upon Tyne, NE12 9SZ

T: 01392 365061 | F: 01392 365062 E: exeter@nationalplastics.co.uk

SUNDERLAND

Branch Manager: Simon Long Branch Manager: Paul Sansom (frames)

T: 0191 2664100 | F: 0191 2159474 E: newcastle@nationalplastics.co.uk

Unit 3, Inkerman Street, Sunderland, Tyne and Wear, SR5 2BN

Branch Manager: Paul Worth

Branch Manager: Paul Newman

WOLVERHAMPTON

Branch Manager: Chris Devitt Branch Manager: John Humble (frames)

CARDIFF

Unit 2, Planetary Industrial Estate, Planetary Road, Willenhall, West Midlands, WV13 3XA

Branch Manager: Neil Baldwin

46 Gazelle Road, Weston-Super-Mare, Somerset, BS24 9ES

T: 01785 240298 | F: 01785 211747 E: stafford@nationalplastics.co.uk

T: 01443 486511 | F: 01443 491631 E: pontypridd@nationalplastics.co.uk

T: 029 20485055 | F: 029 20452353 E: cardiff@nationalplastics.co.uk

WESTON SUPER MARE

Branch Manager: Andrew Parnell

T: 0191 5493311 | F: 0191 5498282 E: sunderland@nationalplastics.co.uk

Unit 3, Ipswich Road, Penylan, South Glamorgan, CF23 9AQ

Unit 10, Priority Way Industrial Estate, Taunton, TA1 2AL

T: 01902 305937 | F: 01902 305802 E: westbromwich@nationalplastics.co.uk Branch Manager: Jaz Mand

T: 01934 415231 | F: 01934 635085 E: weston@nationalplastics.co.uk

Unit 4, Apple Lane, Trade City, Exeter, EX2 5GL

NATIONAL ROOFING Unit 19, Abercarn Industrial Estate, Abercarn, Gwent, NP11 5EY T: 01495 245066 | F: 01495 248448 E: sales@nationalplastics.co.uk

PORTSMOUTH

Branch Manager: Nick Meek

Unit B2, Mountbatten Business Park, Jackson Close, Farlington, Hampshire, PO6 1US

CHELTENHAM – NEW BRANCH

T: 02392 386060 | F: 02392 206200 E: masterglazeportsmouth@nationalplastics.co.uk

Unit Y2, Kingsditch Trade Park, Kingsditch, Cheltenham, GL51 9PB

Branch Manager: Chris Northway

T: 01242 269674 | F: 01242 256350 E: cheltenham@nationalplastics.co.uk Branch Manager: Graham Voyle

56

NATIONAL PLASTICS STOCK: Window frames Door frames Conservatory roofs FASCIA BOARDS SOFFITS BOARDS EXTERNAL CLADDING ARCHITRAVES & TRIMS GUTTERING & FITTINGS DOWNPIPES & FITTINGS UNDERGROUND DRAINAGE SOIL,WASTE & PLUMBING DRY VERGE SYSTEMS DOOR CANOPIES & COLUMNS INTERIOR DOORS WALL & CEILING PANELS LOFT DOORS & LADDERS FIXINGS,TOOLS & ACCESSORIES EPDM RUBBER ROOFING GARDEN PRODUCTS RUBBERLOK SAFETY TILES PVC SKIRTING BOARDS

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www.glassnews.co.uk | January 2014

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9 Rico met unusual joint part (7)

2 At oar reconfigured discovers large artery (5)

10 Sporty type going down hill rapidly (5)

3 Erin hat mixed up kept hair in place (4,3)

11 Deplete resources on way to sewers (5)

5 Believer in Ethiopian god king (5)

12 Marshes strangely altered became dog from Beano (7)

6 Hire ten, turns out to be not one or the other (7)

13 Rutland tint reformed as flexibly opening windows (4,3,4)

7 Renting equipment or employing, they sound upwardly mobile (6) 8 Epsilons are re-organised to individualise (11)

18 List Ron unusually in the middle of a face (7)

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January 2014 | www.glassnews.co.uk

THE BASMAN

The UK’s Leading Industry Newspaper

2014 WHAT A MASSIVE

YEAR FOR ALL OF US

May I take this opportunity to wish all of our readers a belated Happy New Year? As I opened this article with such a bold statement let me explain my reasons.

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The nation is now launching headlong into the longest run up to a general election in living memory. The legislation passed initially to protect the coalition is now the catalyst that has seen the electioneering start so soon. We can already see the claim and counter claim from all of the political parties of what is best for us and who has the best policies. Be warned, keep your powder dry. Listen to all of the rhetoric and try to keep an open mind. Mr Osborne is on the familiar path, using the taxation system to manipulate us into doing what he has to do now for prudence and the like.

Watch him give it away in the autumn or in the 2015 March budget as he prepares us for Tax cuts, pre-election.

I am amazed at Mr Clegg and his new found friend Ed Balls. Truly a match made in heaven, or the other place. To seek power at whatever cost is not a good thing. I feel this quest will backfire on Mr Clegg’s party. The nation’s main concern at present seems to be a genuine concern over the immigration figures that are being bandied about, and the why’s and wherefore’s of what is right, or indeed wrong. The party led by Mr Farage may have a significant input on the way the nation votes. I find it fascinating and will continue to watch with interest.

Name: Tel: Address: Postcode: Email:

www.glassnews.co.uk | January 2014

During the last week, I read that the government are introducing a Slavery Commissioner. What’s that all about? Here we are in the twenty first century and we still have major issues with slavery in our country. Reading on, it looks a little like role reversal. The countries that were saved from their people becoming slaves are now, it seems, the slave masters. What goes round or something like it.

I was encouraged by the new figures released for mortgage approvals, the largest number for more than six years. This is really good to see and gives credibility to all of the positive growth figures forecast for the coming year. It is now important that this housing growth is managed and does not become the bubble that contributed to previous downturns in our economy. We must never return to the types of loans that became almost impossible to repay.

Coupled with the return of the mortgage approvals we are seeing the purchase of new cars on the increase, returning to the levels of seven or eight years ago. This is also a positive sign. Due to the length of time people were taking before changing their cars, the second hand car market should be treated with caution.

Things will remain fairly tight for the next two months. Figures at the beginning of April should belay the fear that Christmas was the result of a credit card extravaganza.

We were all warned that we should all try to stay within our means. Let’s hope we all took heed of the warning.

It is now common knowledge that those of us who dared to believe in all of the hype surrounding the Ashes tour to Australia, have come back to earth with a bump. After having sat up through a couple of all night sessions I lost faith rapidly.

On the home front, the premiership continues to be as open as I can remember with the sides at the top and the bottom changing weekly. At the time of writing The Mighty Arsenal remain top. However who knows what will happen in the next month.

It is, however, important that we do not lose sight of the fact that 2014 could be a massive year for all of us.

Follow The Basman! @GlassnewsMag

59

RECRUITMENT

The UK’s Leading Industry Newspaper

Recruitment

See more positions online at: www.glassnews.co.uk

Helping you find & place positions.

If you are looking to recruit, contact us today for prices!

Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT

NEW APPOINTMENT

New appointments

UAP Limited Introduce New National Retail Manager UAP Limited has appointed Paul Roberts as the National Retail Manager for its consumer range MAX6MUM SECURITY®.

Paul joined UAP six months ago as the Northern Retail Manager and has now been moved up to cover all regions. The role will focus on developing bonds with the retail, DIY and trade sectors and establishing MAX6MUM SECURITY® as a retail brand.

Paul has been working in the retail sector for over 17 years and is excited by the opportunities MAX6MUM SECURITY® can offer. He said: “I am looking forward to

Did you know?

at Connaught Conservatory Roofs

developing the MAX6MUM SECURITY® brand through the trade counters. It is a fantastic brand which is supported by strong marketing; it is a great opportunity for everyone involved.”

MAX6MUM SECURITY® was launched by UAP Limited with the aim of providing home owners with high quality, affordable and easy to install door and window safety and security solutions. The range includes everything required to tackle common burglary methods such as lock snapping and bogus callers.

For more information on MAX6MUM SECURITY® contact Paul on Paul.Roberts@ uapcorporate.com or call 0161 796 7268.

READER ENQUIRY No: 0114/0102

Did you know?

Did you know?

We can email your We offer recruitment You can advertise vacancy to our 8500 banners on our your vacancy in this contacts for just weekly News Shot, publication from as £250! from just £50 per little as £150! week!

For print and online recruitment marketing and an effective media mix, email Christina for further details: christina@glassnews.co.uk 60

Leading trade fabricator Connaught Conservatory Roofs has just announced the appointment of Ryan Hulme as Production Director. Paul Saltis, Connaught’s Director, says, “We are delighted that Ryan has joined us. He is a qualified structural engineer and brings with him a wealth of experience in manufacturing and construction best practice.

His expertise will add great value to our team.”

“I’m very excited to have joined the Connaught team. It’s got a solid reputation in the industry for providing products, service and support that go the extra mile.”

Ryan says, “I’m very excited to have joined the Connaught team. It’s got a solid reputation in the industry for providing products, service and support that go the extra mile and I’m looking forward to being part of a team that has that commitment to excellence.”

Ryan’s appointment follows hot on the heels of the appointment of Mark Carver, who joined the company in November 2013 as Processing Manager.

Paul says, “Mark has extensive experience in conservatories, portals and structures, so is able to guide and advise our customers to help them find the right solution for their customers. He’s already proving a valuable addition to the team.”

Paul says the appointments are part of a drive to develop a package that offers even greater benefits to customers. He says, “We have a strapline of ‘We do more so you do less’ and we’re constantly striving to introduce improvements that make that even more true.

By appointing experts such as Ryan and Mark we have a broader set of skills in house and can give more customer focus.”

The Connaught proposition is simple. Their portfolio includes value-added and innovative products such as solid conservatory roofs and add-ons that help homeowners’ to personalise their conservatories and orangeries.

Their service includes a fixed fee Building Regulations approval service on its Guardian Warm Roof and the support of in-house experts, something that the appointments of Ryan and Mark underline. In short, a partnership with Connaught adds to its customers’ bottom lines.

Tel: 01709 710100 READER ENQUIRY No: 0114/0103

January 2014 | www.glassnews.co.uk

The UK’s Leading Industry Newspaper

RECRUITMENT

NEW APPOINTMENT

Ritec International Appoints Brian McDonald as New Sales & Business Development Manager Ritec International, pioneers in ‘non-stick’ glass surface treatments, have appointed Brian McDonald as their New Sales and Business Development Manager.

Mr McDonald will be in charge of developing new markets and supporting customers to increase sales. He is part of an expanded international team of Ritec Business Development Managers charged with advancing the new ClearShield EcoSystem™ brand.

“The expansion of our sales and business development team further strengthens our ability to meet the needs of our customers,” notes Stephen Byers, Managing Director of Ritec International.

“Brian’s comprehensive understanding and experience of the glass market, in particular, sales and marketing will greatly benefit Ritec International’s sales network, and our customers directly.”

Before joining Ritec International, Brian was Commercial Manager at Global Glass (Synseal Extrusions). With twenty years’ experience in the glass industry, Brian has worked for some of the industry’s leading companies including Saint Gobain, Hegla Machinery, Hanic Software and Bystronic Machinery in varied roles such as mechanical engineering, curtain walling, glass processing, machinery and business management. He is well known industrywide for business development strategy and building product brands.

Brian says:“I am delighted to be joining Ritec International at a pivotal time of growth for this global brand. I look forward to working with Ritec’s partners and customers to help them develop their business development and sales strategies as they too push for growth within their relevant industries.”

READER ENQUIRY No: 0114/0104

0114/0105

For more information visit www.ritec. co.uk or email info@ritec.co.uk.

www.glassnews.co.uk | January 2014

61

RECRUITMENT

The UK’s Leading Industry Newspaper

Last year we started the year with optimism…

this year we start it with confidence!

Mat Gibson, Managing Director of industry leading Recruitment Company Chase Taylor tells us that businesses can approach this New Year with genuine confidence.

“In all businesses there are barometers which tell us exactly what the state our chosen industry really is. Whilst we can watch the news and listen to wider industry commentators telling us that the economy is out of recession and heading in a positive direction, it is what is going on closer to home which really gives us the true picture.”

“As a recruitment company we would expect to get a clearer picture than most; if people are employing again then there is no truer

confirmation that confidence has returned and that business is on the up. While many companies in our industry have continued to trade well throughout the recession, driven by personal determination and in the hope that things would improve, there is now a real belief and a genuine confidence that things have improved, and we can all start to build once again.”

Being involved in only one industry, we know the trends we are seeing are real; they are not being skewed by data from other unrelated sectors.

“Being involved in only one industry, we know that the trends we are seeing are real; they are not being skewed by data from other unrelated sectors. The fact is, the wider window, door, and glazing industry is becoming buoyant once again and we can see this first hand. We should all take confidence from this and look forward to a year when we can use our positive business skills, our

“In 2013 we launched the ‘One Page Me’ initiative to encourage people who have been in the industry for many years but who don’t have a current CV to get back into the jobs market and realise their potential.” innovations, and our knowledge to grow as the market begins to grow again and to enjoy the benefits of the resurgent economy.”

“For us as a dedicated industry recruiter this is also the time to expand the range of products and services we offer. In 2013 we launched the ‘One Page Me’ initiative to encourage people who have been in the industry for many years but who don’t have a current CV to get back into the jobs market and realise their potential. This will have a greater role to play this year as more people do start to think about their careers and what new opportunities may open up.”

best pool of potential candidates anywhere in the sector. Our reputation is built on our outstanding knowledge of the industry; the business roles within in it and what they each entail; and having a candidate pool second to none.”

“We are looking forward to 2014 with every bit as much enthusiasm as any other supplier in the industry and to growing as the market grows. We will be offering all our products and services to the industry at the FIT Show in June where we look forward to engaging with our all peers in the industry.”

Wishing everybody in the industry a great and very successful New Year!

Mat Gibson

Managing Director, Chase Taylor Recruitment Telephone Chase Taylor on 01543 404646 or email mat@chasetaylor.co.uk.

Exciting new initiatives to give our clients access to the best pool of clients anywhere in the sector.

“In the near future we will announce further exciting new initiatives which will once again give our current clients, and those who want to work with us in the future the opportunity to access the

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Useful Numbers British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000 Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936

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