Evolving Training Challenges of Retail Sector
• To train globally dispersed workforce at the point of need • To deliver innovative e-learning solutions to boost operational efficiency • The need to deliver seamless user experience using online learning platform
Why to Choose Learning Experience Platform (LXP) for Retail Industry? • LXP targets learning to personalized training needs of retail workforce such as onboarding, product training, compliance, soft skills, etc. • Effective on-the-job training for retail employees to perform better in real-life situations • The LXP delivers mobile-aided learning solutions to bridge skills-gaps, develop brand loyalty, and increase sales
Key Features of LXP • Suggestion Engine- Collating training content for employees with different learning attributes • Content Tagging- Automated indexing for easier search and filtering of training content • Content Curation- Curating information from different sources like Udemy, YouTube, etc. • Analytics- Generating automated reports to identify skillsgaps and learner behavior • Virtual Assistant- Sending notifications on different training programs such as compliance, sales, onboarding, etc.
Business Benefits of LXP for Retail Sector • The LXP delivers an incredible learning experience by mapping Learning Attributes to Learning Habits • The robust platform effectively trains the globally dispersed retail workforce (resellers, partners, wholesalers, etc.) at their own pace of time and convenience • Learning aligns to varied job roles of retail workforce such as sales associates, managers, inventory control specialist, as well as customers • The LXP maps learning as per the diverse training goals of retail industry- compliance, onboarding, sales enablement, etc. • The system integrates with HRMS, CRM, and other systems to bridge skills-gaps and automates learning to close those gaps
Other Benefits of LXP include…
• Quick access to most relevant training content through Content Library • Engaged learning through assessments, mentoring sessions, videos, etc. • Including badges and leaderboards to drive engagement and knowledge retention • Improving social collaboration through surveys, forums, blogs, announcements, and more
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