French Business Council Activity Report 2018/2019

2018 Annual 2019 Report

Annual Report 2018-2019

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We would like to thank our Patron Members for their constant support.

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| Content 5 | Introduction 6 | The French Business Council Dubai & Northern Emirates Executive Committee & Permanent Team Highlights 2018/2019 10 | Business Services Business Consulting Services LeBooster Dubai Business Center Our Offer for your VIE Recruitment Service - Facts & Figures Country Missions 16 | Membership Membership Overview Membership at a Glance 19 | Events Forums FBC Gala Dinner 2019 FBC Business Award 2019 Conferences Committees Working Groups Clubs Individual Meetings Networking France on the Road to Expo 2020 Dubai 33 | Communication

1st

French Chamber of Commerce in the Middle East

4

9th

largest French Chamber of Commerce Worldwide

400+ Members Companies

Annual Report 2018-2019

| Introduction Dear Members, Partners and Friends, We are pleased to present you this activity report for the financial year 2018-2019, which will give you a glimpse into our activities from the past year.

Since the last General Assembly and the adoption of the new articles of association, the French Business Council Dubai & Northern Emirates has worked on defining a 3-year strategic plan revolving around 5 pillars:

• a more member centric and segmented offer,

• a pivotal role within “Team France Export”,

• a stronger relationship with the local authorities and business decision makers,

• new partnerships to accompany our members in their regional business development

• a stronger presence in the Northern Emirates.

The implementation of this strategic plan has structured our activities this year.

Based on the results of a questionnaire to our members, we have revamped our membership packages, tailored to our members’ needs, offering them a wider choice and better and clearer value to enhance their business opportunities and company’s visibility within the French-Emirati community.

As part of the “Team France Export” reform, which serves as a major revision of the French public export support system, the French Business Council Dubai & Northern Emirates has been selected by Business France among the listed and endorsed suppliers in two categories of business services: commercial representation and business center offices.

Constructive and regular dialogue with the authorities of Dubai also ensure the FBC remains an important stakeholder in the local‘s business ecosystem. We voice our opinions on local policies and initiatives by regularly welcoming Emirati officials to talk at events and committees meetings, and by organizing large scale events such as our forums with RTA (Roads and Transport Authority) and DEWA (Dubai Electricity and Water Authority) aiming to build and develop bridges of collaboration between our countries.

We have also strengthened our relationships with the Northern Emirates and Dubai local authorities, with the organisation of an economic forum in Sharjah and several visits to the Emirates of Ajman and Ras Al Khaimah.

Last but not least, we are on the road to Expo 2020! Our Annual Gala Dinner 2019, held under the French Pavilion’s theme “Lumière, Lumières” in the iconic Dubai Opera, gathered around 1,000 guests. It was also the occasion for us to sign an agreement with COFREX (Compagnie Française des Expositions – in charge of Pavilion France) in order to mobilize French companies and local stakeholders around the Pavilion France during the 6 months of the Universal Exhibition but also upstream.

With the beginning of the new fiscal year 2019-2020, the French Business Council Dubai & Northern Emirates aims to provide high quality services to its members. Several projects lie ahead for 2020, and we are working collectively with our partners of the “Team France Export” to continue acting as a true ecosystem for both small and large companies.

On behalf of all the French Business Council Dubai & Northern Emirates board members and permanent team, we warmly thank our members, sponsors and partners for their continuous support and inspiration.

Wishing you an insightful reading of this activity report 2018-2019.

Geoffroy BUNETEL President Agnès LOPEZ CRUZ Managing Director Annual Report 2018-2019

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| The French Business Council Dubai & Northern Emirates Since 1987 the French Business Council Dubai & Northern Emirates (French Chamber of Commerce for Dubai and the Northern Emirates) has been committed to build, develop and sustain prosperous FrancoEmirati relationships.

Following high standards of ethics, integrity and service, we facilitate business connections, economic development and knowledge-sharing to boost the success of both our business communities.

We support the development of companies which are members of the French Business Council, as well as companies willing to set-up in the U.A.E..

The French Business Council also advertises and leads the FBC business community by offering relevant services and hosting events.

As a member of the CCI France International network, with nearly 800 members, the French Business Council represents today the largest French and Francophile business community in the Middle East.

Our Chamber is also ranked #9th largest French Chamber of Commerce in CCI France International network (124 French Chambers of Commerce in 93 countries).

Financial Balance Overview (2018-2019) The French Business Council is 98% self-funded.

Subsidy 2%

Events & communication 32%

Membership 29%

Financial products / Extraordinary gains 2% Human Resources 6%

Business Support 12% Business Center 17%

Financial statements are prepared in accordance with International Financial Reporting Standards. Balance sheet and related statement of income, changes in equity and cash flows have been duly reviewed by the Independent Auditor Deloitte & Touche.

A bout CCI F rance I nternational

1st French network of companies, with nearly 36,000

members

Founded in 1907, CCI France International brings together and operates 124 French Chambers of Commerce and Industry (CCIFI) in 93 countries. The French Chambers of Commerce abroad are managed by 1,200 permanent employees. CCIFI are implanted in: • 34 countries in Europe • 12 countries in Africa • 9 countries in the Middle East • 17 countries in North, Central and South America • 21 countries in Asia-Oceania This network, which is unique, plays an essential role in stimulating French business communities abroad and in supporting businesses that want to develop internationally. It provides an exhaustive range of supporting services to French companies wishing to explore international markets, from analysis to set-up and growth.

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Annual Report 2018-2019

| Executive Committeee President

Vice-President

Vice-President

Geoffroy BUNETEL Chalhoub Group

Nathalie AMIELFERRAULT FedEx Express

Tarek SOLIMANE Thales Group

Treasurer

General Secretary

François-Xavier BAUTMANS Banque Internationale à Luxembourg

Justine DAMPT ENCAS

Olivier BARIETY Princeps Strategy

Edouard DAOU Acquisit

Hanan DARWISH Boldly Digital

Thierry LOUESSE Fractal Systems

Jean-Marc LOURAU Gyma Food Industries LLCBAYARA & Fauchon Middle East

Emmanuel PETREQUIN International SOS

Jean-Paul SCHEUER Sanofi

Membership & Events

Business Consulting

Support Functions

| Permanent Team

Annual Report 2018-2019

Agnès LOPEZ CRUZ Managing Director

Claire-Anne RUSSELLE Communications Manager

Audrey TEPPE HR Manager

Valérie ALLARD-LATOUR Business Development Manager

Milena CHEMIN Business Consulting Director

Julia CARRE Members Services Director

Sandrine DESAGE Recruitment Manager Mounia SIFAOUI Business Consulting & Recruitment Coordinator

Maud MARTINOTLAGARDE Business Development Manager

Erika GHOBASHI Business Development Manager

Oulya GILLIAM Executive Assistant

Joëlle CHILCOTT Finance Manager

Sofia BOUGUERRA Members Services Coordinator

Nadège MICHEL Gala & Events Manager

Santina SCHNEIDER Events & Communication Manager

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| Country Conference: “Doing Business in India”

HIGHLIGHTS 2018/2019

| 2nd Edition of the France-UAE Economic Forum

We were in charge of the project coordination of the second FranceUAE Economic Forum in Paris, organised by Dubai Chamber and MEDEFI, aiming to strengthen economic ties between the UAE and France and to explore possibilities for expanding bilateral cooperation in the areas of smart cities, renewable energy and investment.

OCTOBER

The FBC organised a conference on “Doing Business in India” with the exceptional and valuable presence of the French Indo Chamber of Commerce (IFCCI) President and Director General. They presented the current economic scenarios and opportunities for companies in the indian market. This was followed by a panel discussion with companies active in this market giving a feedback on how to do business in India.

NOVEMBER

| Annual General Meeting 2018/2019

The FBC held its Annual General Meeting with the review of last year’s milestones.

The new Executive Board has been elected, and our Chamber’s status updated to offer more flexibility in its governance.

DECEMBER

| Business Engagement Summit

for Future of Mobility & Innovation The Roads and Transport Authority (RTA) and the FBC organised jointly the 2nd edition of the Emirati-French Business Engagement Summit for Future of Mobility and Innovation.

Around 65 French companies and 200 C-level participants attended the event at RTA headquarters.

JANUARY

FEBRUARY

| InterBusiness Council

More than 20 Business Councils and around 500 attendees were invited for the biggest networking event of the year.

| Conference: Expo 2020 Pavilion France

Erik Linquier, CEO & President of COFREX and France’s Commissioner General for Expo 2020 Dubai, explained in detail the theme of Expo 2020 Dubai and how the French pavilion will develop for its visitors.

| Site Visit: CMA CGM

The FBC Transport & Logistics Committee had the opportunity to visit the ZHENG HE, a CMA CGM containership, the 2nd largest CMA CGM containership and one of the largest in the world.

| Economic Forum Sharjah- France | FBC Digital Directory Launch

More than 350 guests attended our French Tuesday celebrating the launch of the very first FBC Digital Directory.

| Country Conference: Oman The FBC held a conference dedicated to the economic and financial opportunities, as well as the business perspectives through the vision of a panel of companies and experts of the Omani market.

MARCH

APRIL

| Country Conference: Update on the Middle East situation with a special focus on Iraq

The FBC held a conference dedicated to the Middle East geopolitical and economic outlook opportunities, as well as the business perspectives through the vision of a panel of Middle East experts and companies.

MAY

JUNE

| HR Breakfast Talk: Updates on UAE & Saudi Labour Law

Sara Khoja, Partner, and Yannick Ramsamy, Employment Associate for CLYDE & CO, shared their expertise on burning topics concerning the UAE and Saudi labour law with more than 50 HR professionals of our business community.

| Annual Gala Dinner 2019 More than 1,000 guests attended our Annual Gala Dinner, held on Thursday, 2nd May 2019, in one of the most iconic location in the Middle East: the Dubai Opera. During the evening, the FBC signed a MOU with COFREX.

More than 90 participants joined this event: French MNCs and SMEs as well as Sharjah-based professionals and local authorities such as Sharjah Economic Development Department, Sharjah Investment and Development Authority (Shurooq) and Sharjah Commerce & Tourism Authority.

JULY

SEPTEMBER

| Working Together Forum 80 SMEs and MNCs participated to the 4th Edition of the Working Together Forum. Around 300 individual B2B meetings were organised.

| Emirati–French Business Forum on Future of Energy, Water, and Innovation

Hosted by DEWA, this 2nd edition gathered more than 150 delegates from DEWA and French MNCs and start-ups to pursue the French/ Emirati dialogue on Energy and Sustainability, one of the 3 pillars of Expo 2020 Dubai.

Business Services

14

VIE hosted in our business center

70

Companies supported in their set-up project

2

Business Centers in Dubai

| Business Consulting Services As part of the implementation of the “Team France Export”, since July 2019, the French Business Council Dubai & Northern Emirates has been selected by Business France among the listed and endorsed suppliers in two categories of business services: commercial representation and business centers for VIE, start-ups and SMEs. The French Business Council Dubai & Northern Emirates offers a broad range of services to support the different stages of your development in the United Arab Emirates.

FROM MARK ET IN FORM ATION TO COM PANY S ET-UP, BE NE FIT FROM BE S POK E B US INES S S E RV IC ES !

"JOURNE ES PAYS" IN FRANCE In o rder to promote business and investment opportunities in the UAE , the FBC team regularly meets with SMEs in France during a series of B2B meetings and workshops .

UAE MARKET WORKSHOPS The business support team o ffers workshops on specific sectors in the following areas : healthcare, retail, F&B, construction, sustainable development , urban mobility and new technologies .

ASSESSING THE POTE NTIAL OF A PROJECT The potential of a project and/or product is tested on a sample of prospects , and local competition is analysed.

B USINESS -PROSPECTING M ISSIONS This service delivers market studies and business-matching meetings with potential partners . After validation of the business potential, a customized 3-to-4-day program of business meetings is organised.

COMME RCIAL FOLLOW-UP The business support team offers assistance to French companies not already settled in the UAE , to persue their commercial development locally. This is achieved by maintaining a close relationship with the identified prospects and partners for up to 6 months .

COMPANY SET-UP / START-UP CONSULTANCY Based on company 's specifications , the FBC organises a meeting to answer potential questions and connects companies with FBC members able to provide legal and logistical support during their start-up process .

B U SINESS CE NTE RS & VIE The business center in Oud Metha is a business incubator with 14 offices available for rent and a coaching service for “ Volontariat International en Entreprise” ( VIE) employees .

In 2018, the FBC opened its second business center, “LeBooster Dubai” located in Dubai Silicon Oasis . It is a tailor-made turnkey solution to set-up a business offering flexi ble and adapted solutions to French companies seeking to establish or develop their activities in the Middle East .

RECRUITME NT & HR SE RVICES The FBC recruitment service provides HR solutions to companies including recruitment , consulting , career workshop and more.

FORE IGN COUNTRY MISSIONS The business support team provides market discovery and trade missions for companies interested in finding out more about new countries and how to develop activities out of the UAE . We have already delivered several missions in Iraq, Iran, Kurdistan, Kenya and Pakistan.

Annual Report 2018-2019

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| LeBooster Dubai Business Center THE tailor-made turnkey solution to set-up your business in the UAE The French Business Council Dubai & Northern Emirates manages a business center in Dubai Silicon Oasis, LeBooster Dubai, which offers flexible and customized solutions to French companies willing to establish and develop their activities in the Middle East. Dubai Silicon Oasis is a fast growing free zone and is considered to be one of the most efficient in terms of infrastructure and services. | LeBooster Dubai Business Center services include: • • • • •

A strategic location; in the regional hub of Dubai.

A one stop shop for the design and your business set-up in the United Arab Emirates.

A professional and dynamic environment.

Privileged access to the FBC network (400+ member companies’).

A close relationship with the FBC team to develop your professional network.

| Business Center:

• • •

Open space offices.

A meeting room with booking system (for 8 people).

A large meeting room (for 10 people) and a conference room (for 30 people) available at preferential rates.

| Advantages offered by Dubai Silicon Oasis “A city within the city” • 100% ownership of your company (no need to share capital with a local partner).

• Preferential terms associated with the free zone, rules and regulations.

• A broad range of services in addition to the business center services (data centre, conference room, warehouses, hotels, restaurants, Emirates Post and more).

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Annual Report 2018-2019

| Our offer for your V.I.E.

(Volontariat International en Entreprise / French International Internship Programme) The French Business Council Dubai & Northern Emirates offers a turnkey solution to companies wishing to employ a VIE (French International Internship Programme): | Individual Office • • • • •

12m 2 or open space.

Furnished.

Telephone access (dedicated line) and Internet.

Equipped meeting room.

Reception and maintenance services.

| Personalised Supervision and Coaching • •

Presentation of legal and business framework according to the company’s sector of activity.

Regular follow-ups with the VIE to help him/her during his mission.

| Network Development • •

Easy access to the network of more than 400 French and local FBC member companies.

Preferential rates on all activities and events offered by the French Business Council Dubai & Northern Emirates.

| Coaching VIE Option • • •

Personalised training in intercultural issues to facilitate the VIE integration in the Emirates from a personal and professional point of view.

Methodological assistance with weekly followup of the progress of the VIE mission.

Monthly follow-up report and conference call with the VIE’s company.

| Package Visa A Residency visa is mandatory to work in the United Arab Emirates.

• • •

Administrative procedure for obtaining, managing and canceling the visa.

Visa and sponsorship (the UAE Labor Law requires that each worker has a Residency Visa sponsorised by a local entity).

Letter of authorization from the sponsor to open a bank account, rent an apartment and transfer the driver’s license.

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| Recruitment Service - Facts & Figures The French Business Council Dubai & Northern Emirates’ Recruitment Service can assist you with the recruitment of French speaking candidates with any skill set. Our team works with an extensive database of over 3,000 CVs, all activity sectors combined.

150

85

Over

3,000

Job Interviews

Multisectors Job Offers

CVs

| Salary range accross successful job placements (in KAED/month) Less than 15KAED

15KAED to 20KAED

40%

More than 30KAED

20KAED to 30KAED

30%

20%

5%

| Key Placements • IT Manager for the No1 outdoor advertising company.

• Country Sales Manager for a leading group in transport & logistics.

• Finance Controller for a master distribution company.

| Distribution of candidates by function HR 10%

IT/ Engineering 9%

Logistic/

Procurement 8%

Administration/ Office Manager 10%

Others 4%

Finance 23%

Events/ Communication 9%

Events / Communication

14

Others

Finance

Marketing 14%Marketing Sales

IT/Engineering

Sales 13%

Administration/Office Management

Logistic/Procurement

HR

Annual Report 2018-2019

| Country Mission Pakistan After having organised a conference about Pakistan in March 2018, the French Business Council Dubai & Northern Emirates organised a companies’ delegation to Karachi, Pakistan, proposing its members a tailored program including meetings with the French government representatives, local authorities, site visits, personalised B2B meetings and networking dinners.

| Business Delegation Lyon Biopole

| Our partners

Lyon Biopole is a healthcare cluster in Auvergne Rhone Alpes region in France. The French Business Council Dubai & Northern Emirates organised for some of their corporate members prospective missions with B2B meetings during the Arab Health exhibition in January 2019.

| Business Delegation Paris Capitale Economique

On January 2019, the French Business Council Dubai & Northern Emirates received a delegation from Paris Capitale Economique.

Paris Capitale Economique is the investment arm of the Greater Paris region. We organised for them a series of B2B meetings with local authorities and investments funds.

Their mission ended with a networking cocktail organised by the FBC at the Residence of the Consul General of France to Dubai.

Annual Report 2018-2019

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Membership

736 Members

400 Companies

+

49 Patron

Members

117 Newly Enrolled

| Membership Overview In Spring 2019, the French Business Council Dubai & Northern Emirates has conducted an online survey and one-to-one interviews with its members and non-members. The aim was to review your membership packages, to be more in line with your expectations, increase your ROI and therefore your global satisfaction level. | What are the main reasons for you or your company to be a member of the French Business Council Dubai & Northern Emirates?

Online questionnaire sent to members and communicated to all contact database: 119 participants, including 95 members.

78%

Develop your network

63%

Access full range of events

63%

Expand business opportunities

59%

Increase company’s visibility

Interviews with selected members (conducted by FBC Team) : 11 members interviewed.

50%

Support the FBC/FBG in its mission

Survey period: 29th April to 14th May 2019.

34% 10%

Access Business Services Right to vote in General Assembly

| Members Companies per sector Real Estate & Relocation 2% Defense

1%

2%

Automotive, Airlines, Aerospace

2%

Facilities Management & Equipments

2%

Public Organisations & Free Zones

3%

Oil & Gas

4%

Transport & Logistics

4%

HR & Education

5%

Energy & Environment

5%

Healthcare

5%

Leisure & Arts

5%

IT & Telecom

6%

48% MNCs

Accounting, Banking & Insurance

9%

Hospitality

9%

Communication, Media & Events

10 % 12 % 15 % Annual Report 2018-2019

52% SMEs

Retail & Luxury Construction & Engineering Consulting & Legal 17

| Membership at a glance Following our members survey, the French Business Council Dubai & Northern Emirates unveiled its new membership structure. Designed directly from members’ inputs, the new-tiered system gives you and your company more options and better value. It also provides many new benefits to enhance your business opportunities and your company’s visibility within the French-Emirati community. With the new structure, members choose the level of benefits they want and need, and invest accordingly.

4 corporate membership levels are offered: • BENEFACTOR is the ultimate level for established companies willing to make an impact and show true support and commitment to the FBC. This membership guarantees the maximum level of exposure and personalised tailor-made solutions • TRUSTEE is designed for companies willing to maintain high profile in the French-Emirati business community while enjoying increased range of valuable benefits and privileges • BUSINESS ADVANTAGES is geared towards businesses that want to gain greater visibility and develop their business opportunities to take their company to the next level of growth • BUSINESS ESSENTIALS is the entry level providing all the basic services of the FBC for companies looking to develop their business opportunities in the French-Emirati community while controlling their costs.

BENEFACTOR

TRUSTEE

The most exclusive level for companies looking to make a significant impact in the FrenchEmirati business community and show true commitment and support to the French Business Council. This membership guarantees the maximum level of exposure and tailormade solutions.

This membership is designed for companies willing to maintain a high profile in the French-Emirati business community while enjoying an increased range of valuable benefits and privileges.

BUSINESS ADVANTAGES

The membership level geared towards businesses that want to gain greater visibility and develop their business opportunities to take their company to the next level of growth.

BUSINESS ESSENTIALS

The perfect choice for small businesses and young companies looking to develop their activity and enjoy the essential services of the French Business Council Dubai & Northern Emirates, while controlling their expenses. *Not available to businesses with 20+ employees in the UAE.

The French Business Council Dubai & Northern Emirates also offers an Individual Professional membership for individual, freelance and self-employed professionals who want to increase their business network.

French Business Council Dubai & Northern Emirates /French Business Group of Abu Dhabi In the context of a closer collaboration with the French Business Group of Abu Dhabi, we are delighted to announce a special offer to the fellow members of the FBG: If you are not a member of the FBC yet, but a member of the FBG, you can benefit from a 50% discount for your 1st year as a member at the FBC. 18

Annual Report 2018-2019

Events this year incl.

14

Conferences

30

Clubs Meetings

10

Sectorial Committees Meetings

4

Forums

12

Working Groups Meetings

Events

120

+

| Emirati-French Business Engagement Summit for future of mobility and innovation

On Monday, 25th February 2019, the Roads and Transport Authority (RTA) and the French Business Council Dubai & Northern Emirates organised jointly the 2nd edition of the Emirati-French Business Engagement Summit for future of mobility and innovation. Around 65 French companies and 200 C-level participants attended the event. It was an unique opportunity to meet the Roads and Transport Authority decision makers as well as French MNCs and startups in the transport and mobility industry.

Attendees included H.E. Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors at the RTA, H.E. Ludovic Pouille, Ambassador of France to the United Arab Emirates, H.E. Raja Rabia, Consul General of France to Dubai, and Patrick Pélata, Advisor to the French President for Autonomous Vehicle Affairs, as well as Laurence Batlle, Chairwoman of Executive Board for RATP Dev. The summit included two discussion panels during the plenary session: • Commercial Transformation in the Context of Public Transport Services, with Ibrahim AlHaddad, Director of Commercial and Investment at the RTA, Sophie Hassan, RATP DEV, Benoit Richard, YUSO, and Francois Bruyant, Transdev.

• Future of Mobility: Digitalization and Autonomous Vehicles with Ahmed Bahrozyan, CEO, Public Transport Agency, Pierre Schaeffer, Thales, Pierre Chehwan, NAVYA, Arnaud Vitou, Transdev and Cyrille Giraudat, RATP DEV. Followed by three workshops : • Autonomous vehicles with a presentation from Khaled Abdulrahman Al Awadhi - Director, Transportation Systems Departement at the RTA • Smart Cities with a presentation from Maher Farid Shirah - Director, Information Technology Corporate Technology Support Services at the RTA. • Use of Big Data & Digitalization, with a presentation from Abdulla Al Bastaki - Director, Technology Strategy & Governance Department at the RTA.

| Sharjah France Economic Forum The Sharjah-France Economic Forum co-organised by the French Business Council Dubai & Northern Emirates and the Sharjah Chamber of Commerce & Industry has been held in Sharjah on Monday, 1st July 2019.

In the presence and with the welcome speeches of H.E. Ludovic Pouille Ambassador of France to the United Arab Emirates, H.E. Abdallah Sultan Al Owais, Chairman of SCCI, H.E. Raja Rabia, Consul General of France to Dubai and Geoffroy Bunetel, President of the French Business Council Dubai & Northern Emirates.

More than 90 participants joined this event: French companies both MNCs and SMEs, Sharjah-based professionals and economic local authorities such as Sharjah Economic Development Department, Sharjah Investment and Development Authority (Shurooq) and Sharjah Commerce & Tourism Authority.

Sharjah is a fast moving Emirate with high potential and ambition on different fields discussed around sectorial workshops such as Education & Culture tourism, Energy & Sustainability, Healthcare and Tourism & Hospitality, Governement & Free Zones as well as exciting hospitality projects on the East Coast.

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Annual Report 2018-2019

| Emirati-French Business Forum for Future of Energy & Innovation On Wednesday, 3rd July 2019, the French Business Council Dubai & Northern Emirates and Business France organized the 2nd edition of the Emirati-French Business Forum for Future of Energy and Innovation hosted by Dubai Electricity and Water Authority (DEWA), to pursue the French/Emirati dialogue on Energy and Sustainability, one of the 3 pillars of Expo 2020 Dubai.

H.E. Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity & Water Authority (DEWA), H.E. Ludovic Pouille, Ambassador of France to the UAE attended the event and delivered a speech.

With more than 150 delegates from DEWA senior representatives and French MNCs and start-ups delegates, this second edition included : • a presentation of DEWA’s top projects by Waleed Bin Salman, EVP Business Development & Excellence at DEWA, • a keynote speech “Inspiring new realities” by Richard Dib, Head of Data Science Activation at Smart Dubai, • a “Disruptive Technologies within utilities” panel discussion with Marwan Bin Haider, EVP Innovation & The Future at DEWA, Mohammed Azizi, Sigfox, Carola Puusteli, Schneider Electric, • “DEWA High-level events” presentation by Dr Yousef Ebrahim Al Akraf Al Suwaidi, EVP Business Support & HR at DEWA, • two workshops : “Energy efficiency” with Ali Al Jassim CEO Etihad Energy Services and “Water efficiency & Distribution” with Abdullah Obaidullah, EVP Water & Civil at DEWA.

| Working Together Forum

The French Business Council Dubai & Northern Emirates, in partnership with the British Business Group Dubai & Northern Emirates and the Canadian Business Council Dubai & Northern Emirates, jointly launched the fourth edition of the Working Together Forum. The event was held at the Fairmont The Palm hotel on Sunday, 22nd September 2019 and was sponsored by Sodexo and AccorHotels.

The objective was to provide an efficient platform for companies to explore available business opportunities in Dubai. Sessions of B2B meetings were organized through a dedicated digital platform between Multinationals and SMEs. This forum is organised once a year and has enjoyed growing success since its first edition in 2016. This year’s edition accommodated almost 300 qualified B2B meetings!

The Working Together Forum is a great event to: • Source and connect with new partners to support your development: access a broad range of products and services that could fit your needs • Benefit from a bespoke program organized exclusively for your company: B2B meetings with international MNCs and SMEs • Networking opportunities with like-minded individuals • Access to a wide database of coordinates through the online platform before, during and after the event • Achieve your CSR goals through experience sharing.

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| FBC Annual Gala Dinner 2019 “Lumière, Lumières” Around thousand guests attended our Annual Gala Dinner, held on Thursday, 2nd May 2019, in one of the most iconic location in the Middle East: the Dubai Opera.

We had the opportunity to receive several VIPs, including H.E. Élisabeth Borne, French Minister of Transport, H.E. Sultan Al Olama, Minister of State for Artificial Intelligence in the United Arab Emirates, H.E. Ludovic Pouille, Ambassador of France to the United Arab Emirates, and also H.E. Najeeb Mohamed Al-Ali, Executive Director, Bureau Expo 2020, H.E. Majid Saif Al-Ghurair, Chairman of Dubai Chamber of Commerce & Industry, H.E. Hamad Buamim, President & CEO of Dubai Chamber of Commerce & Industry and Chairman of the World Chambers Federation, as well as H.E. Mohamed Ali Musabbeh Al Nuaimi, Chairman of RAK Chamber of Commerce and Industry, and other local and French senior representatives.

The theme “Lumière, Lumières” of our 2019 Gala Dinner, based on the one chosen for the French Pavilion, which will represent our country at the 2020 World Expo, was an opportunity to celebrate the Light and the Enlightenment.

During the evening, guests were able to attend a concert of classical music by Trio Virtuoso, featuring pieces of the greatest French musicians, such as Camille Saint-Saëns, Claude Debussy or Francis Poulenc, followed by a performance of Kamal Musallam Trio (featuring Eddie Misk), interpreting various French and Arabic songs in oud, guitar and singing. The final show, composed by The Fridge Dubai, honored the legend Michel Legrand through dance, music and acrobatics. For the occasion, the Dubai Opera, usually shaped in theater layout, has turned into flat-floor.

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Annual Report 2018-2019

| French Business Council Business Award 2019 Expo 2020 Dubai will be held from 20th October 2020 to 10th April 2021 in Dubai, United Arab Emirates (UAE) around the theme “Connecting Minds, Creating the Future”, with 3 sub-themes Sustainability, Opportunity and Mobility.

The French Business Council Dubai & Northern Emirates organized in May 2019 the first Opportunity Business Award to highlight the vitality of the FBC members ecosystem and the French innovative and entrepreneurial community of Dubai. This Opportunity Business Award was all about concrete actions and innovation that matter: sustainable cities, clean energy, tech for good, impact driven business models...

The award ceremony has taken place during the French Business Council Gala Dinner on Thursday, 2nd May 2019, in front of more than 1,000 guests, gathering corporates, investors, representatives of the French and local authorities, as well as business media at the Dubai Opera.

| The Winner The winner, Agricool, has been rewarded for its involvement in developing urban farming. The company is a French startup revolutionizing AgTech, grows pesticide free, local and delicious fruits and vegetables in recycled containers calls “Cooltainers”, that you can find in The Sustainable City. | THE JURY President of the Jury • Hassan Al Hashemi, Vice President International Relations, Dubai Chamber Members of the Jury • Gavin Basma-Kwas, Investment Director Beehive P2P Limited • Florence Bulte, Head of Sustainable Engagement - Chalhoub Group • Marc Cagnard, Managing Director Middle East French Trade Commission Business France • Sophie Le Ray, CEO - NASEBA • Walid Mansour, Partner & Chief Investment Officer - MEVP • Jean-Paul Scheuer, Country Chair and GM Rx Gulf Countries & Yemen - SANOFI Assessor • Didier Laduron, Assistant Director Valuation & Modeling Services - Deloitte

Annual Report 2018-2019

| The Finalists Agricool, a French startup revolutionizing AgTech, grows pesticide free, local and delicious fruits and vegetables in recycled containers called “Cooltainers”.

agricool.co Fractal Systems is a specialist in creating techno-art concepts designed for events & landmarks permanent installation in museums, airport, hotel, HQ, etc… Our wings span all across the globe to enlighten your ideas.

fractal.ae Sigfox is the initiator of the 0G network and the world’s leading IoT (Internet of Things) service provider. The Sigfox network gives the possibility to take concrete action toward durable cities by sensing the resources.

sigfox.com/en Switch Made reinvents and designs the future of LED lighting with unique, innovative, stylish and sustainable concepts.

switch-made.com

Tuitity combines a disruptive digital platform and Virtual Reality to improve performance through knowledge and helps enhance people’s awareness and education.

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Ziwo is a cloud contact center software that helps companies reinventing online customer care and sales.

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ziwo.io 23

| Conferences | Boost your career with mentoring, coaching and sponsoring Our outstanding speakers explained how coaching, mentoring and sponsoring helped them to develop their careers and their leadership. They also shared how it is grateful to be a mentor.

| How to make negotiation an added value in your professional life Our speakers Laurent Combalbert, CPN, professional negotiator and expert in complex negotiations, and Lousin Mehrabi, Executive Coach and Trainer Certified Professional Negotiator, intervened our HR Working Group, LE Club, and at a conference organized in partnership with Alliance Française Dubai on the theme “How to make negotiation an added value in your private and professional life?”

They introduced the PACIFICAT © referential : the backbone of the negotiation, used by professional negotiators all over the world which allows you to prepare, drive and debrief any type of negotiation in your family and professional life.

| How to avoid and handle bad debt in a difficult market: from a legal, financial and insurance perspective.

The French Business Council Dubai & Northern Emirates, in partnership with the Australian Business Council and the Turkish Business Council, organised a conference on : « Bad Debt - How to avoid and handle bad debt in a difficult market: from a legal, financial and insurance perspective ».

The objective of this event was to provide useful information to SMEs and start-ups on the best ways to avoid and/or deal with bad debt situations, from a legal, financial and insurance point of view. Karim Salem from ADG Legal, Andy Yiacoumi from CMS Credit management Services LLC, as well as Aurélien Paradis from AU Group shared their experience, insights and tips on the topic.

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| Country Conferences | Doing Business in India In November, the French Business Council Dubai & Northern Emirates organized a conference on “Doing Business in India” with the exceptional and valued presence of the French Indo Chamber of Commerce (IFCCI).

The President of the French Indo Chamber of Commerce (IFCCI), Guillaume Girard-Reydet and its Managing Director Payal Kanwar made it all the way from Delhi for this event.

They presented the current economic scenarios and opportunities for companies in the Indian market. This was followed by companies active in this market who gave a feed back on how to do business in India.

| Update on the Middle East situation with a special focus on Iraq The French Business Council Dubai & Northern Emirates held a conference dedicated to the geopolitical and economic opportunities, as well as the business perspectives through the vision of a panel of Middle East experts and companies.

We had the great pleasure to welcome as speakers, Jacques de Lajugie, Head of the Economic Department for Middle East, and Florentin Hyvert Deputy head of the Economic Department at the French Embassy in Iraq.

Today Iraq represents a tremendous opportunity of development for those companies that are willing to settle, taking advantage of the skilled and trained local work force.

| Update on the economic and financial situation in the Sultanate of Oman The French Business Council Dubai & Northern Emirates held a conference dedicated to the economic and financial opportunities, as well as the business perspectives through the vision of a panel of companies and experts of the Omani market We had the great pleasure to welcome as speaker, Mr Gilles Bordes, who displayed his vision and tips for new comers about the Sultanate, through his long experience as Head of the Economic Department at the French Embassy in Oman.

Parwin Dina - GLOBAL TAX SERVICES, our event partner, Mathieu Hulin - CMA CGM Oman, Mehdi Mannai-Amri - Fives Middle East and Olivier Petit - Egis, as well as our moderator, François-Xavier Bautmans - BIL, experts and professionals of companies trading in Oman, shared their experience and insights.

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| Committees 7 Sectorial Committees • Construction • Food & Beverage • Healthcare • Luxury & Retail • New Tech & Innovation • Sustainability • Transport & Logistics

4 Working Groups • CFO Working Group • Diversity Working Group • HR Working Group • MarCom Working Group

2 Clubs • L.E. Club • Synergy Club

The French Business Council Dubai & Northern Emirates has developed several sectorial committees, clubs and working groups with the ambition to be an efficient source of best practices and information and a networking platform for professionals. From specific subjects to general topics, the committees deliver key information on doing business in Dubai, the United Arab Emirates and in the Middle East. Beyond the informative aspect, these platforms offer unique opportunities to network and share experiences and expertises with peers in the same industry as well as liaise with key governemental and private Emirati organisations. Many events (conferences, breakfast talks, seminars or site visits) are organised thoughout the year. | Luxury & Retail Committee - Luxury market in the Middle East The September 2019 edition of the FBC Luxury & Retail committee gathered more than 90 participants with the kind support of the Chalhoub Group.

Starting with an insightful keynote speech by Patrick Chalhoub, CEO of Chalhoub Group, on how consumers’ changing behavior pushes retail to adapt to high expectations, the FBC Luxury and Retail committee was followed by a fruitful panel discussion on Saudi Arabia market, “a land of opportunities for the luxury brands ?” with JeanMarc Shammas - Piaget, Youssef Benkirane - L’Oreal Luxe, Christophe Penne - Rubaiyat Fashion Group and moderated by Cyrille Fabre - Bain & Company.

| Luxury & Retail Committee - Exhibition “Le French Design, how innovation creates history” During the Dubai Design Week 2018, which continues to grow, cementing Dubai as the design capital of the Middle East with more than 230 events including the exhibition “Le French Design, how innovation creates history” which will be showing the work of 14 French designers members of the Collective “Made in France en Transparence”.

The Luxury & Retail Committee had the occasion to have a private tour of “Le French Design, how innovation creates history” followed by a Q&A session with Maud Louvrier-Clerc - Artist and Designer to inspire a desirable future Curator and founder of the Collective Made in France en Transparence.

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| Committees | Transport & Logistics Committee - Visit of the container carrier CMA CGM ZHENG HE The Transport & Logistics committee had the opportunity to visit the ZHENG HE, a CMA CGM containership.

It is the second largest CMA CGM containership and one of the largest in the world. The vessel has on its board a team of 26 people. It was freshly coming back from Europe and was about to leave 24 hours later to Asia.

| Transports & Logistics Committee Expo2020 Dubai Site Visit

| Sustainability Committee Site visit ICBA (International Center for Biosaline Agriculture)

The Transport & Logistics Committee, in partnership with UPS, organised a one-off visit and presentations by Expo 2020 on “Expo 2020 impact on the UAE economy and the business opportunities”, and by UPS on “How UPS will handle the logistics to deliver a successful undertaking”.

The Sustainability Committee organised a presentation and a site visit of ICBA (International Center for Biosaline Agriculture).

| Food & Beverage, New Tech & Innovation and Sustainability Committees - Agricool in The Sustainable City The “Food & Beverage”, “New Tech & Innovation” and “Sustainability” Committees had the opportunity to discover more about the integration of Urban Farming in the city with the concrete example of Agricool in The Sustainable City.

They visited Agricool container with technical aspects and details. Attendees also visited The Sustainable City which offers Biodomes, Community gardens, productive landscapes.

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| Working Groups

The French Business Council Dubai & Northern Emirates organizes Working Groups to provide members with the opportunity to exchange freely on business oriented topics and have access to the most relevant and useful information in their daily work. It is also a great opportunity to develop cooperation, networking and business opportunities among members. These working groups are round tables, gathering about 20 attendees. | CFO Working Group The CFO (Chief Financial Officer) Working Group is an opportunity to exchange freely on common topics and to have access to the most relevant and useful information in their daily functions. Designed exclusively for CFOs, the CFO Working Group focuses on growth strategies, budgeting, mergers and acquisitions, and other complex issues that CFOs can deal with today in the UAE. Below are the main topics and speakers of 2018/2019 sessions: • Regional cross-border transactions in the GCC/Arab World (fixed income securities).

Francois Tilly, Head of Sales Middle East & Africa - Euroclear • Planning and delivering successful integrations.

Najib Hashem, Principal Director | Operational & Commercial Advisory Services - Deloitte | Diversity & Inclusion Working Group The French Business Council Dubai & Northern Emirates and its experts partners organise a HR Working Group specialized in Diversity & Inclusion in the GCC.. This platform brings together the HR community, D & I experts and CSR specialists from over 25 multinationals who are passionate about D & I. Below are the main topics and speakers of 2018/2019 sessions: • How to fully integrate the WEPs tools into your business strategy.

Nicole Malik, Sustainability, Philanthropy, & Women’s Empowerment Consultant • The road to workplace inclusion – Hiring people of determination with Emirates NBD #TogetherLimitless Careers Network Elodie Morvan, Business Development Manager - Emirates NBD Careers Network, Dr Hussain Bin Maseeh, Expert Social Development and Care Sector - CDA, Fatima Abdulrahman, Chief HRO - Tanfeeth and Liesbeth Schiavo, HRD - Securitas | HR Working Group According to the attendees position, the HR Working Group, can be either Breakfast talks, open to all, or Working groups, dedicated to Human Resources Directors. These events allow attendees to share on strategic HR subjects, knowledge and best practices.

Below are the main topics and speakers of 2018/2019 sessions: • HR Talk: Compensation and Benefits outlook : how to reward & manage your Talents in the UAE? Ashish Seta, Senior Client Director, and Mubeen Mirza, Client Director for KORN FERRY • HRD Working Group | How to make negociation an added value in your professional life?

Laurent Combalbert, CPN, professional negotiator and expert in complex negotiations and Lousin Mehrabi, Executive Coach & Certified Professional Negotiator • HRD Working Group | Expatriation, Secondment, Localization: Keys to understand the issues of international mobility of your employees Philippe Legeais, Partner and Sophie Carlei, Director from Cabinet Taj - Deloitte Group • HR Talk: Updates on UAE & Saudi Labour Law. Sara Khoja, Partner, and Yannick Ramsamy, Employment Associate - CLYDE & CO | MarCom Working Group The MarCom working group is a great opportunity for Marketing and Communication managers to exchange and discuss on common topics and to have access to business information related to their daily responsibilities.

Below are the main topics and speakers of 2018/2019 sessions: • How to target the international in-bound travelers audience coming to the UAE? How to optimize the digital engagement on this key revenue source.

Sébastien Marteau, CEO & Founder - Iconiction • Digital ads: is there light at the end of the tunnel?

Julien Cavailles, Regional Commercial Director - BUZZEFF.TV 28

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| Clubs The French Business Council Dubai & Northern Emirates organizes Business and Entrepreneurship Clubs to offer its members the opportunity to share freely on common topics. It is also a great occasion to develop synergies, networking and business opportunities among members. These clubs are round tables gathering around 20 participants. | L.E. Club L.E. Club brings together CEOs from 25 of the largest French groups in the UAE. The group meets on a monthly basis to identify synergies in regional markets and develop a common approach to responding to large local or regional projects.

Below are the main topics and speakers of 2018/2019 sessions: • ‘Tendances RH 2019 C&B Hausse ou baisse des salaires et impact sur les bénéfices par secteurs’ Sophie Bellon, Présidente du conseil d’administration de Sodexo • ‘Evolution de l’environnement des affaires et mesures de relance économiques’ H.E. Hamad Buamin, PCEO - Dubai Chamber • ‘Naviguer dans le brouillard’ - Ou comment utiliser les données pour créer un avantage compétitif dans la region’ Martin Tronquit, Managing Partner - Infomineo • ‘Négociation et Leadership en situations complexes’ Laurent Combalbert, CPN, professional negotiator and expert in complex negotiations • ‘4th Industrial Revolution: technologies as a catalyst for sustainable development’ Badr AL Olama, Director of Aerospace - Mubadala Investment Company • ‘Les routes de la soie de la Chine : quels risques ? quelles opportunités ?’

Xavier Denis, Head of Cross Asset Research - Lyxor Asset Management • ‘Self-disruptive leaders workshop by KORN FERRY’ Jonathan Holmes, Managing Director MENA and George Karam, Managing Director based in Dubai - Korn Ferry | Synergy Club by FBC - The platform for entrepreneurs and SME representatives The “SYNERGY Club” brings together entrepreneurs and representatives of SMEs in Dubai and the United Arab Emirates.

This Working Group aims to • share best-practices, • share experiences, advice and knowledges specific to the region, • develop your network, • learn to know each other and find synergies • work together on common business stakes.

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| Individual Meetings | Meet The CEO Because business matching is essential to our members, the French Business Council Dubai & Northern Emirates launched in November 2018 “Meet the CEO”. It is a great opportunity for French Business Council members SMEs and Entrepreneurs to meet with a CEO of a MNCs in individual 30 minutemeeting. The CEO will be available for a 3-hour period, and will meet up to 6 companies, selected according to their business relevance for his MNC. Since the launch of Meet the CEO, 5 CEOs have already participated to the event.

Martin Sabbagh CEO Middle East region JCDecaux

Patrick Chalhoub CEO Chalhoub Group

Luc Serviant Vice President Middle East and Africa Orange Business Services

Hanan Darwish Cluster President of Gulf Countries & Pakistan Schneider Electric

Jean-Paul Scheuer Country Chair for Gulf and General Manager of RX for Gulf Sanofi

| Permanences Our “Permanences” allow you to meet face-to-face, during a 30-minute individual interview, a company that delivers a service or advice on a topic.

3AO Patrimoine - Le temps des résolutions Crystal Finance - Santé/Prévoyance, Immobilier (résidentiel, locatif), Crédits / Refinancement - Retraite , Assurance vie, Optimisation fiscale, Transmission de Patrimoine Novelvy - Optimisation de vos droits à la retraite dans les régimes français MHQ - Evolution « 51%/49% » on domestic ownership restrictions TAJ - Mobilité Internationale, Fiscalité et Protection sociale ADG Al Dahbashi Gray - Discussing the Best Dispute Resolution Method for your Current Legal Situation Pierre & placements - Quelles stratégies d’investissement mettre en place pour diversifier son patrimoine et se constituer une rente pour la retraite ?

3AO Patrimoine - Déclaration IR et IFI TAJ - Mobilité Internationale, Fiscalité et Protection sociale Pierre & Placements - Quelles stratégies d’investissement pour votre retraite ?

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| Networking Reach key contacts in the French business community. The French Tuesday is one of the most famous monthly networking event in Dubai!

It is the perfect meeting place to increase your business opportunities and develop your contacts in a friendly atmosphere.

• October 2018 | Chez Charles - sponsored by Tecom • November 2018 | Look Up / La Ville Hotel - sponsored by Equance • December 2018 | Iris - sponsored by Crystal Finance • January 2019 | Sofitel Downtown Hotel - sponsored by Al Futtaim Engineering • February 2019 | Hilton JBR Hotel - sponsored by Pierre & Placements • March 2019 | Layali Beach / Jumeirah Al Qasr - sponsored by Grospiron • April 2019 | Emirates Golf Club - sponsored by Dubai Silicon Oasis • May 2019 | Steigenberger Hotel Business Bay - sponsored by Booster Academy • June 2019 | Neos / Address Downtown - sponsored by Banque Internationale à Luxembourg • July 2019 | Cubano Lito / Ibis One Central - sponsored by ADG Legal • September 2019 | The Loft at Dubai Opera - sponsored by UPS

| Sponsorship If you are looking at increasing your brand awarness to a qualified audience, think about sponsoring a French Business Council Dubai & Northern Emirates event.

For more information, contact events@fbcdubai.com

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| France on the Road to Expo 2020 Dubai Expo 2020 Dubai will be held from 20th October 2020 to 10th April 2021 in Dubai, United Arab Emirates (UAE) around the theme "Connecting Minds, Creating the Future", with 3 sub-themes Sustainability, Opportunity and Mobility.

The French Business Council Dubai & Northern Emirates is involved in this major event.

On Thursday, 2nd May 2019, our organization has signed a partnership agreement with COFREX (Compagnie Française des Expositions) to support the Pavillon France during the Universal Exhibition 2020.

This partnership was signed by Erik Linquier, CEO & President of COFREX and France’s Commissioner General for Expo 2020 Dubai and Geoffroy Bunetel, President of the French Business Council Dubai & Northern Emirates in the presence of Elisabeth Borne, French Minister of Transport.

The agreement aims to mobilize French companies and actors around the French Pavilion during the 6 months of the Universal Exhibition but also upstream.

CONFERENCE #1 - FRANCE DUBAI 2020 - The French vision of a society with connected territories Erik Linquier, CEO & President of COFREX and France’s Commissioner General for Expo 2020 Dubai explained in detail the theme of Expo 2020 Dubai and how the French pavilion will develop them for its visitors.

With a hundred participants, French and local companies were able to better understand the objectives, challenges and opportunities that the French Pavilion represents for them and their companies.

CONFERENCE #2 - FRANCE DUBAI 2020 - Conference with the architects of Pavilion France Erik Linquier, CEO & President of COFREX and France’s Commissioner General for Expo 2020 Dubai, in the presence of the three architects of the French Pavilion: Jean-Luc Perez - Atelier du Prado, Pascal Grabli - Cabinet C & G associés and Jacob Celnikier - Cabinet C & G associés presented the singular vision of France associating an ambitious architectural gesture, an immersive scenography and a virtuous conception in line with the objectives of sustainable development.

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Followers

1

Bi-Annual Magazine

8,000

+

Contacts in Database

5,000

av. Monthly Users

Communication

11,500

+

| Communication Tools FBC Insights The one and only Magazine of the French business community in the UAE In April 2018, the French Business Council Dubai & Northern Emirates launched its first magazine, “FBC Insights”.

Our magazine brings together: • Recent news from FBC members, • A complete file on an economic or social theme with featured articles, • Interviews and articles on French, local and international personalities and companies, • News of the FBC and its partners.

Three editions of the FBC Insights have already been published: - Issue #1- Spring 2018 - Diversity & Inclusion means B usiness - Issue #2- Autumn 2018 - France on the Road to E xpo 2020 - Issue #3 - Spring 2019 - Future of Energy in a connected W orld

ONLINE TOOLS

E-Newsletter - The FBC Link The FBC Link is the monthly newsletter of the French Business Council Dubai & Northern Emirates.

It aims to inform members and non-members of the latest FBC news (upcoming events, activities) but also members' news and offers.

Frequency: Monthly Target audience: Members / Non-members - around 8,000+ contacts Average opening rate: 20%

Website - www.fbcdubai.com

Through the French Business Council Dubai & Northern Emirates’ fully responsive website, members and non-members have easily access to the FBC calendar, members news, information on the FBC, but also access to the FBC team contacts details. Members can also enjoy exclusive offers.

Frequency: Daily Traffic: average 5,000 users monthly

Social Media FBC Insights The Magazine of the French www.fbcdubai.com

Business Council Dubai &

Northern Emirates

Spring 2019 Issue #3

Future of Energy in a Connected World

The French Business Council Dubai & Northern Emirates is active on three different social media platforms (LinkedIn, Facebook and Twitter), offering a wide range of information, news, events, photos galleries... @French Business Council Dubai @ French Business Council of Dubai and Northern Emirates @fbc_dubai

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Frequency: Weekly Target audience: around 11,500 followers accross all social media platforms Annual Report 2018-2019

Oud Metha Road, 18th Street P.O.Box 25775, Dubai, United Arab Emirates Telephone: +971 (0)4 312 6700 Email: fbc@fbcdubai.com www.fbcdubai.com

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