Facilities Management Forum July Event Guide

1S T & 2ND JULY 2 0 2 4 HILTON MANCHESTER DEANSGATE

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CONTENTS

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e’re delighted that you have chosen to join us at the FM Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.

And let’s not forget the networking – we’ve created a relaxed environment for you to form new partnerships, with ample opportunities to mix with peers during the buffet lunch, coffee breaks and networking dinner!

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Our Partners

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6

Itinerary

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‘SECURITY MONTH: Our guide to selecting the best partners’

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Seminars

‘TOTAL FM: Choosing the best parter is important – Here’s how to get it right’

Delegates

18

‘SECURITY MONTH: How we’ve moved from locks to layers – and what comes next’

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Dates for your Diary

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Supplier Directory

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FM Forum & FM Technology Forum Networking Community

For more information about our event, contact: Paige Oakman - Sales Manager on 01992 374079 or p.oakman@forumevents.co.uk Hayley Purrell - Delegate Sales Executive on 01992 374091 or h.purrell@forumevents.co.uk

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ITINERARY MONDAY 1ST JULY

6

08.45 - 09.30

Opening Presentation ‘The science of persuasion’ Liz Kentish Kentish & Co Deansgate 3

09.45 - 10.30

Seminar ‘Opportunities and challenges in the UK facilities management market?’

Neil Everitt Institute of Workplace and Facilities Management Deansgate 3

10.40 - 13.15

Face to Face Meetings Deansgate 1&2

13.15 - 14.15

Networking Buffet Lunch Podium Restaurant

14.15 - 16.50

Face to Face Meetings Deansgate 1&2

17.00 - 17.45

Seminar ‘50 Years of joining the Dots- A Shared Experience’ Geoff Prudence Modern Support Services Deansgate 3

19.30 - 20.00

Pre Dinner Drinks Deansgate Foyer

20.00 - 23.00

Networking Evening Dinner Deansgate 3

ITINERARY TUESDAY 2ND JULY

07.30 - 08.45

Breakfast Podium Restaurant

09.00 - 09.45

Opening Presentation ‘How to take Net Zero from paper to purpose with action which makes a real impact’ Adam Baker Equity Energies Deansgate 3

09.55 - 13.00

Face to Face Meetings Deansgate 1&2

13.00 - 14.00

Networking Buffet Lunch Podium Restaurant

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SECURITY MONTH: OUR GUIDE TO SELECTING THE BEST PARTNERS

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itigating security risks requires a partnership approach, and selecting the right physical security provider is crucial. Here are our top tips to help you source trusted partners and build a successful working relationship…

1. Conduct a Thorough Security Risk Assessment: Before embarking on your search, conduct a comprehensive security risk assessment of your facility. This evaluation should consider factors like the building’s layout, access points, potential security vulnerabilities, and the specific needs of your tenants or occupants. A thorough assessment helps tailor your security solutions and ensures your chosen partner can address your most pressing concerns.

2. Prioritise Expertise and Experience: Security threats are constantly evolving, and your physical security partner should be wellequipped to handle them. Look for providers with a proven track record in your industry sector. Do they have experience securing buildings similar to yours (e.g., offices, retail spaces, educational institutions)? Seek partners with qualified security professionals on staff,including security consultants, engineers, and installation technicians.

3. Evaluate the Security Solutions Offered: A comprehensive security system combines physical and technological elements. Consider the range of solutions offered by potential partners. This could include:

• Access Control Systems: Restricting access to authorized personnel through swipe cards, key fobs, or biometric authentication.

• CCTV Cameras: Providing real-time surveillance of common areas, entrances, and perimeters.

Consider options like highdefinition cameras or automated license plate recognition (ALPR) for vehicle access control.

• Intruder Alarms: Deterring unauthorized entry and alerting security personnel to potential breaches.

• Perimeter Security: Securing external areas with fencing, security gates, and well-lit pathways.

• Security Patrols: Providing a visible deterrent and ensuring a rapid response to security incidents.

4. Seek Seamless Integration and User-Friendliness: Modern security systems leverage technology. Look for partners offering solutions that integrate seamlessly with your existing building management systems.

Prioritize user-friendly interfaces for access control systems and ensure all staff (including security personnel) are adequately trained on their operation and emergency procedures.

5. Focus on Maintenance and Ongoing Support: Security is an ongoing process.

Choose a partner offering comprehensive maintenance plans for your security systems.

This ensures optimal performance and timely repairs in the event of malfunctions. Look for providers with 24/7 emergency support hotlines, ensuring a rapid response to security incidents.

Building a Strong Partnership: Beyond selecting a provider with the right solutions, fostering a strong working relationship is key.

Here’s what to consider: • Open Communication: Maintain open communication channels with your chosen partner. Schedule regular meetings to discuss security concerns, system performance, and future needs.

• Collaboration: Involve your security partner in strategic security planning discussions.

Their expertise can be invaluable in identifying potential risks and developing preventative measures.

• Adaptability: The security landscape evolves. Partner with a provider that demonstrates a willingness to adapt their solutions to fit your evolving needs and building security requirements.

By following these top tips, senior Facilities Managers can navigate the landscape of physical security partners with confidence. This empowers them to select a trusted advisor who can deliver a comprehensive security solution, build a strong working relationship, and ultimately create a safe and secure environment for your building and its occupants.

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As a leading Facilities Management provider, our footprint has grown substantially across the UK. Utilising our experience and technical expertise in maintaining all types of environments.

We are a hard-services led IFM provider to over 641 million sqft of public and private sector facilities with dedicated and experienced subject matter experts, delivering SFG20, Minor and Project works while working towards Net Zero goals.

Our vast portfolio of public and private sector clients has given us the opportunity to truly understand the nature of every environment and tailor. Our solutions to meet the specialist needs of each individual client, providing them with a fast and effective response.

We pride ourselves in partnering with the best-in-class soft service specialists making our model unrivalled in its flexibility and critical focus. We do what we do best, maintain the critical assets of your buildings, and empower our partners to deliver specialist services as we know they can.

For you, this means you can focus on your core business and strategic goals, whilst CBRE manages the daily operational effectiveness of your facility.

• • • • • • • • • •

Hard Services Operations Management Systems Maintenance Soft Services Risk & Compliance Waste Management Advanced Solutions Energy Management Project Management Workplace & Real Estate

SEMINARS MONDAY 1ST JULY

08.45 – 09.30

“The science of Persuasion” Researchers have been studying the factors that influence us to say “Yes” to the requests of others for over 60 years. There can be no doubt that there’s a science to how we are persuaded, and a lot of the science is surprising.

When making a decision, it would be nice to think that people consider all the available information in order to guide their thinking. But the reality is very often different. In the increasingly overloaded lives we lead, more than ever we need shortcuts or rules of thumb to guide our decision-making.

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Liz Kentish Managing Director Kentish & Co

09.45 – 10.30

The six principles of persuasion - what are they and how can you use them?

As co-founder of Kentish and Co Liz’s key role is to develop our global business partnerships. Our current focus is working with both clients and service providers to create true partnerships that stand the test of time and minimize day to day ‘noise’.

Liz is an ambassador and role model for those in facilities management, the built environment and the many other sectors of industry that Kentish and Cowork in.

“Opportunities and challenges in the UK facilities management market?”

Institute of Workplace and Facilities Management (IWFM) conducts regular research with workplace and facilities management professionals on key topics to gauge their sentiment and where they see challenges and opportunities for the future.

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Neil Everitt Director of Strategic Engagement Institute of Workplace and Facilities Management

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Key findings from recent research Insight on key topics such as sustainability Skills and market confidence Activities that workplace and facilities management professionals should be prioritising as they respond to a rapidly evolving environment.

Neil Everitt is Director of Strategic Engagement at the IWFM. Before joining IWFM he developed an interest in property after completing a volunteer procurement project for a charity providing community-based services in London. Prior to that he fulfilled a number of sales & marketing, procurement and change management roles, in several countries, with a large multi-national mining organisation.

SEMINARS MONDAY 1ST JULY

17.00 - 17.45

“50 Years of joining the Dots- A Shared Experience” Sharing learning experiences, with focus on, Risk and Compliance including CIBSE Guide M and Real Leadership techniques.

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Geoff Prudence Director Modern Support Services

Sharing learning experiences Risk and Compliance CIBSE Guide M Real Leadership techniques.

Leader and Director in the FM industry and particularly known for actively championing the need for effective maintenance strategies, workable designs and driving improved standards of delivery in the built environment. Led numerous industry activities, panels, boards, improvement initiatives, with 21 years as Chair of Chartered Institution of Building Services Engineers - Facilities Management Group, and founder of CIBSE Fellows Network.

With over 50 years experience in private and public industry, including the Banking Sector, Critical Environments, large property portfolios, Transport/Rail Infrastructure, Local Authorities, District /Regional Government and the Education sector, with particular emphasis in recent years with leading change and business transformation.

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SEMINARS TUESDAY 2ND JULY

09.00 – 09.45

“How to take Net Zero from paper to purpose with action which makes a real impact.”

We know every Net Zero journey is different, and so are the resources you have to undertake it. Unfortunately this can leave many businesses passing around decarbonisation plans but not taking the steps to execute it, create true results and make a difference.

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Adam Baker Sales Director Equity Energies

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No more idealistic, let’s bring on realistic.

This session is designed to inspire you to take the next action for Net Zero with confidence, no matter where you are on your journey.

You should walk away from this session inspired with confidence about the next steps of your Net Zero pathway and knowing that those steps will create real impact for your business.

Adam Baker is Sales Director at Equity Energies. Prior to joining Equity Energies, he was ESG Advisory Director at Inspired Energy, where he led a sales team thatspecialised in helping organisations identify and implement solutions to meet their ESG requirements. Adam has worked with organisations across thehospitality, manufacturing, construction, and professional services industries.

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TOTAL FM: CHOOSING THE BEST PARTER IS IMPORTANT – HERE’S HOW TO GET IT RIGHT

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enior FMs are constantly seeking ways to streamline operations, optimise costs, and ensure a thriving work environment. This is where Total Facilities Management (TFM) solutions come in. But with a multitude of providers vying for your attention, choosing the right partner can be daunting.

Here are some top tips to help you navigate the options and find a trusted TFM provider for your organisation, based on inout from attendees at the FM Forum…

Understanding Your Needs: 1. Comprehensive Needs Assessment: Before embarking on your search, conduct a thorough needs assessment.

Identify the specific services you require. This could encompass everything from cleaning and maintenance to security, catering, and waste management.

2. Scalability and Flexibility: Consider your organisation’s growth plans. Choose a TFM provider who can scale their services to accommodate future needs, whether it’s expanding office space or accommodating changing workstyles.

3. Focus on Sustainability: Is sustainability a priority for your organisation? Look for TFM providers with a commitment to eco-friendly practices, such as using green cleaning products, implementing energy-saving measures, and promoting waste reduction initiatives.

Research and Compare Providers: 1. Industry Expertise: Not all TFM providers are created equal. Choose a company with proven experience in your specific industry sector. Their understanding of your industry’s unique needs translates to efficient service delivery and tailored solutions.

2. Financial Stability and Track Record: Financial stability is crucial for long-term success.

Research the provider’s track record, financial health, and reputation within the FM industry. Read online reviews and testimonials from other UK businesses.

3. Technology Integration: Modern TFM providers leverage technology to streamline operations and improve service delivery. Look for providers that offer robust technology platforms, data-driven insights, and seamless integration with your existing building management systems.

Beyond the Basics: 1. Single Point of Contact: A key benefit of TFM solutions is a single point of contact for all your facilities management needs.

Ensure the provider offers a dedicated account manager who understands your organisation’s requirements and can act as your main point of liaison.

2. Innovation and Continuous Improvement: The FM landscape is constantly evolving. Look for a TFM provider with a commitment to innovation and continuous improvement. This could include utilising new technologies, adopting best practices, or offering additional services to address emerging needs.

3. Communication and Transparency: Open and transparent communication is vital. Choose a provider that fosters a collaborative partnership, proactively communicates on project updates and potential issues, and listens to your feedback.

Making the Final Decision: 1. Request for Proposals (RFPs): Develop a detailed RFP outlining your requirements, desired outcomes, and budget. Send this to shortlisted providers and carefully evaluate their responses. This ensures a clear understanding of their capabilities and proposed solutions.

2. Reference Checks and Case Studies: Request references from existing clients in the UK and conduct reference checks.

Additionally, review case studies that showcase the provider’s success stories in similar organisations.

3. Contract Negotiations: Negotiate the contract terms carefully. Ensure clarity on service levels, performance guarantees, key performance indicators (KPIs), and termination clauses.

Finding the right TFM provider is an investment in your organisation’s future. By following these top tips, you can make informed decisions and find a trusted partner who delivers a comprehensive, costeffective, and sustainable solution.

Remember, a TFM provider is an extension of your team, working collaboratively to create a productive and healthy work environment for your employees and a competitive advantage for your business.

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DELEGATES

Activate Learning

Group Director of Facilities Operations

Alstom

Regional Facilities Manager Contract Manager

Astrea Academy Trust

Strategic Head of Estates

B&H Worldwide Ltd

Head of UK Operations

B&M Retail

National Facilities & Maintenance Manager

Birmingham Museums Ltd

Health, Safety and Security Management Head of Estate

Bloomcare Group

Regional Facilities Manager

Bupa Cromwell Hospital

Facilities Manager

CA Ventures

Operational Facilties Manager

Cannon UK

Procurement EMEA FM Specialist

CBRE

Facilities Management Specialist

Chatsworth Schools

Head of Estates and Compliance

citizenm

UK Head of Maintenance

Clyde & Co

Assistant Facilities Manager

Co-op Live

Facilities Manager

Coop

Facilities Administrator

Cosmo Restuarant Group

Facilities Manager

Costa Coffee

Procurement Manager

Crisis Prevention Institute

Acting Manager HR, Health & Safety and Facilities

DS Smith

Global Head of FM Global Group Facility Manager

E.ON Energy

Senior Contract Manager Global Senior Category Manager

East Midlands Education Trust

Services Manager

Flint Group UK Ltd

Operations Manager

Freshfields Bruchaus Deringer

Deputy Facilities Manager

G D Allen Consultancy Ltd

Director

Gail’s Bakery

Facilities Manager

Goals Soccer Centre

Head of Property

Green King Plc

Head of Repairs & Maintenance Senior Procurement Manager

IAG

Airports Safety, Security and Compliance Transformation Manager

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Insomnia Cookies UK

Head of Property

IVC Evidensia

Property Project Manager

DELEGATES

J Murphy & Sons

Senior Buyer - Facilities Operations Director

Johnson Matthey

Global FM lead

Knowles Care Home Ltd

Director

MAG

Facilities Manager Asset Compliance Manager

Manchester Airports Group (MAG)

Head of Facilities Management

Mitchells & Butlers Plc

Head of Building Maintenance

National Care Group

Area Facilities and Construction Manager Facilities Team Leader

Network Plus

Buyer Facilities Controller

Newmedica

FM Manager

NEXT

Head of Retail and Head Office Maintenance

Nexus

Information and Infrastructure Manager

Northumbria Healthcare Facilities Management

Area Estates & Facilities Manager

One Manchester

Facilities & Environmental Manager

Pennine Care NHS Foundation Trust

Estates Operational Engineer

Pepsico - Walkers Snack Foods Ltd

Facilities Manager

Practice Plus Group

Senior Facilities Manager Property and Facilities Management Project Manager

Premier Estates

Estate’s Manager

Royal Shakespeare Company

Head of Engineering Services

Royal Wolverhampton Hospitals NHS Trust

Head of Sustainability

Sainsbury’s

FM Procurement Category Manager

Schneider Electric

Purchasing Manager Indirect Procurement UK&I

Sefton MBC

Development Manager Project Co-Ordinator

Specsavers

Property Maintenance Manager

Tameside Foundation Trust

Facilities Manager

The Alchemist Bar & Restaurant Ltd

Facilities Manager Facilities Manager

The Co-operative Academy of Manchester

Facilities Manager

The James Hutton Institute

Facilities Manager

TJX Europe

Regional Facilities Manager

Univar Solutions UK Ltd

Property & Facilities Manager

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SECURITY MONTH: HOW WE’VE MOVED FROM LOCKS TO LAYERS – AND WHAT COMES NEXT

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he responsibility of Facilities Management (FM) extends far beyond ensuring a building’s functionality.

Safeguarding staff, tenants, and assets is paramount, and the approach to physical security has undergone a significant transformation in recent years.

Let’s explore this journey towards a more holistic security approach and examine the exciting solutions likely to empower FM professionals in the future…

From Reactive to Proactive: Traditionally, physical security relied on reactive measures like security guards and basic access control systems. The focus has shifted towards:

The Private Sector Embraces Technology: The private sector is at the forefront of adopting innovative security solutions:

Embracing a Culture of Security:

• Cloud-Based Access Control Systems: These systems offer centralized management and realtime access control monitoring.

• Video Analytics: AI-powered video analytics can detect suspicious behaviour and alert security personnel in real-time.

• Internet of Things (IoT) Integration: Integrating sensors and smart devices into the security system allows for automated monitoring and real-time data analysis.

• Staff Training: Regular security awareness training for staff empowers them to identify and report security risks.

• Clear Communication: Disseminating clear security policies and procedures is essential for everyone within the facility.

• Data Security and Privacy: FM professionals must ensure compliance with data protection regulations when implementing new security technologies.

Focus on Integration in the Public Sector: Public sector buildings, often open to the public, necessitate a balance between security and accessibility. FM professionals are:

The Future of Physical Security: A Data-Driven and Dynamic Approach The future of physical security holds exciting possibilities for FM professionals:

• Integrating Security Systems: Seamlessly linking access control, CCTV, and intruder alarms creates a more unified security ecosystem.

• Prioritizing Cybersecurity: Public sector facilities are increasingly targeted by cyberattacks, so robust IT security measures are vital.

• Collaboration with Local Authorities: Building strong relationships with local law enforcement fosters a proactive approach to security.

• Predictive Maintenance: IoT sensors can monitor building systems and predict potential equipment failures,minimizing security vulnerabilities.

• Biometric Authentication: Fingerprint scanners and facial recognition systems offer enhanced access control security.

• Cyber-Physical Security Convergence: A holistic approach that integrates physical security measures with robust IT security protocols.

A Secure Future for All Facilities By embracing a data-driven and layered approach, FM professionals can create a more secure environment for all facility users. Technological advancements and a focus on integration will be key to developing dynamic security solutions.Ultimately, a culture of security awareness, fostered through collaboration and ongoing communication, will be the cornerstone of a safe and secure future for all facilities.

• Comprehensive Risk Assessments: Identifying potential vulnerabilities within the facility and prioritizing security measures accordingly.

• Layered Security Approach: Implementing a multi-layered security system that combines physical barriers,technology, and security protocols.

• Emergency Preparedness Plans: Developing and regularly practicing emergency response plans for various scenarios is crucial.

Effective physical security requires a commitment from all stakeholders:

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18th & 19th March 2025 Radisson Hotel & Conference Centre, London Heathrow

8th & 9th October 2024

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8th & 9th October 2024

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21st October 2024

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4th & 5th November 2024 Radisson Blu Hotel Manchester Airport

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2nd & 3rd June 2025 Radisson Hotel & Conference Centre, London Heathrow

11th & 12th November 2024

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5th February 2025 Hilton London Canary Wharf

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SUPPLIER DIRECTORY Advantage Utilities Ltd 02074 714 136 / matthew@advantageutilities.com / advantageutilities.com Commercial energy costs are crippling UK operations, it’s now imperative to review usage, cut costs and consider green energy alternatives. We work with leading organisations such as CBRE and Platinum Facilities Management to advise on/implement on-site generation and energy efficiency technology, including Commercial Solar, LED lighting, Voltage Power Optimisation, Electric Vehicle Charging Points and Site Energy Audits. Advantage Utilities is your complete end to end business energy partner, with 20 years of awardwinning experience, and perpetual innovation in terms of products and services. We offer every technology and procurement option to manage usage whilst exploring self-generation opportunities to reduce your carbon footprint and meet net zero goals.

• Helped Tom Kerridge Group identify high-level energy savings of £51,175 for one financial year.

• Kurt J. Lesker in Hastings will save £25,687.20 per year installing Solar PV. • Faraday Property Management switched their gas contract to a flexible contract, saving £340,458.32 over twelve months

Aether Compliance 07832 116 537 / titus.w@aethercompliance.co.uk / aethercompliance.co.uk Aether Compliance Ltd, making the invisible visible! Aether (the fifth element) is the missing element in compliance management for your buildings critical safety assets. Supporting a huge range of clients (with over 2000 sites protected in the UK), our team are known for effective national account management and the highest standards in the sector.

Aether Compliance combines cutting edge technology with a motivated, highly trained team of engineers to provide a seamless certified compliance program from asset mapping through to remediation and maintenance.

One single supplier for your buildings safety compliance servicing:

AMD FM Ltd 07966 013 674 / james.tranham@amdfm.co.uk / amdenvironmental.co.uk At AMD – FM we provide bespoke Facilities Management solutions for Hospitality, Private, Public, Education, Retail and Health Sectors. We believe in listening to our clients to deliver the service they require, working collaboratively in delivering the perfect maintenance package for their needs. Our expertise in house means that we understand the requirements of the asset and maintain it through a mixture of both expertise and recommended industry standards.

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Apex Radio Systems Limited 01912 280 466 / gary@apexradio.com / apexradio.co.uk Apex Radio Systems is a leading Two-Way Radio and Body-Worn Camera supplier, specialising in the sale and hire of communication equipment and also supporting BIDs and local authorities with radio link schemes across the UK. Located in the North East, with offices in Cardiff and Teesside, we support businesses by helping enhance operations, reduce costs, and improve efficiency with communication solutions. Our equipment includes Licenced, Licenced-free, Cellular/LTE, Desktop, BWCs, all from the leading manufacturers such as Motorola, Hytera, Icom, Sepura and many more. We support all industries, appreciate that no two business requirements are the same, and adapt product offerings to suit your needs.

Blade Roofing Ltd 07939 955 562 / sales@bladeroofing.co.uk / bladeroofing.co.uk Blade Roofing, a nationwide commercial roofing service provider, has grown from humble beginnings to a turnover of £10m a year since its formation in 2010. Our Managing Director, Rob Bland, has led our team to work with well-known brands to keep their buildings dry and operations running smoothly. At Blade Roofing, we view our clients as an extended part of our business, building long-term relationships and providing exceptional service. From reactive maintenance to full project refurbishment, we are dedicated to delivering the highest standard of work. Blade Roofing is part of a wider group that offers nationwide access and cleaning services along with safety wire inspections/maintenance and installs. We can clean your building, complete a gutter clean, inspect your safety wires and the roof all at the same time, providing a one stop service with our extensive knowledge at working at height.

CBRE Managed Services Ltd 07890 912 694 / Amanda.Roe@cbre.com / cbre.co.uk CBRE is the global leader of property and facility management, delivering bespoke maintenance-driven solutions to public and private sectors through facilities and project management, advisory and transaction services. Every day our clients benefit from our solutions that reduce cost and risk, space management, and improve productivity. Whether it’s an office, hospital, university, laboratory, logistics or manufacturing, a wellrun workplace directly contributes to business results, enhancing quality, brand and engagement with your employees. We have subject matter experts for all industry sector environments and our certified, accredited and highly qualified teams consistently achieve high standards of compliance. And we have a deep understanding of what it means to create healthy and happy environments, enabling our clients to deliver great outcomes. We take ownership of all your property-related risk – so you can focus on your core business.

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CHAS 07790 583 671 / john.greenough@chas.co.uk / chas.co.uk Veriforce CHAS is an award-winning provider of risk prevention, compliance and supply chain management services, helping organisations manage and mitigate risk across a range of business-critical areas such as health and safety, equal opportunities, diversity and environmental management practices. As a co-founder and pioneer of the Safety Scheme in Procurement (SSIP) and the Common Assessment Standard, Veriforce CHAS leads the way in setting compliance benchmarks that raise supply chain risk management standards across the UK. We’re also part of Veriforce, the world’s largest supply chain risk management network, with over 3,200 hiring companies in over 130 countries, serving more than 80,000 contractors, over 7,000 authorized instructors and evaluators, and millions of individual workers.

Contego Environmental Services Ltd 07495 548 578 / rob.curston@contegoresponse.com / contegoresponse.com Contego is a national pest control provider that has consistently demonstrated a commitment to excellence, innovation, and partnership. We take great pride in the core work we undertake, providing comprehensive pest control services and managing pest risk through data-driven approaches. With a team of highly skilled technicians, we have become a trusted partner to a wide range of private and commercial clients. Our dedication to delivering exceptional service and safeguarding the environment and public health sets us apart in the industry. Our core work revolves around managing and mitigating pest risk through our expertise in understanding pest behavior and environmental factors. Our comprehensive range of pest control services includes general pest control, audit services, falconry response, bird control, bird proofing, and environmental management such as cleaning. We have built a reputation for delivering outstanding results, ensuring the safety and well-being of our clients’ premises.

Culligan 07734 159 334 / dclarke@waterlogic.co.uk / culligan.co.uk Trust Culligan for advanced drinking water solutions and services for your business. We’ll help guide your product selection, customise your solution, and provide ongoing support throughout the provision of water in your workplace. Choose from freestanding units, bottle fillers, countertop coolers, plus machines offering hot, cold, and sparkling water, all tailored to your space and hydration preferences. As an innovator in water technology and services we are committed to developing smart, environmentally conscious solutions. Book a meeting with us to learn how we can transform your water needs with a solution for every budget and requirement.

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Whether you are taking your first, or next step, in your Net Zero journey, we are here to help. We are committed to removing the barriers that exist for businesses and organisations, so you can turn your Net Zero ambition into action.

www.equityenergies.com sayhello@equityenergies.com

Diamond Facilities Support Ltd 07500 016 777 / aatkins@diamond-fs.com / diamond-fs.com An experienced, dynamic and innovative FM and Maintenance business and working for organisations such as Nationwide Platforms, Nando’s, Yo Sushi, Punch Pubs, HFT, Outcomes First Group, National Care Group, Boots, Holland & Barrett, Gym Group and many more. We operate with state of the art IT systems having a fully functional web portal management system in conjunction with the Job Watch engineer field application to ensure we are operating to the highest standards and as efficiently as is possible. We are a one-stop-shop for all maintenance and compliance requirements operating uniquely through direct labour, over 85% of everything we do is with our own directly employed engineers - we are unique in the sector. We operate nationwide and 24/7 covering Reactive Maintenance, Planned Maintenance, M&E Compliance, Drainage, Roofing, Fire Safety, Cleaning & Project Works.

Edmundson Electrical Ltd 07598 975 036 / Jake.hore@eel.co.uk Edmundson Electrical is the UK’s largest Electrical Wholesaler, distributing an extensive range of top branded products from the world’s leading manufacturers. Operating daily from over 400 locations across the UK, with quality customer service at the core of our operations, we provide you with access to over 800,000 items and same-day delivery. Product range includes, cable, cable management, power & distribution, LED & Emergency lighting, HVAC. We can provide full energy saving solutions for new & refurbishment LED lighting projects. Also in attendance is a representative from UK Greentech, Edmundson’s renewables division, who distribute quality branded products across the country. They also offer a full turn key solution on Solar PV & energy saving projects.

Energy Efficient Solutions Group 07983 745 513 / Josh.Northover@eesgroup.co.uk / eesgroup.co.uk EES Group stands at the forefront of innovation, delivering cutting-edge technology in renewable and sustainable energy. Renowned as market leaders in LED & Emergency Lighting, Solar PV, EV Charging across both Public and Private sectors, our commitment lies in propelling your Net Zero journey. Take the next strategic step by scheduling a site survey and our expert team will conduct a thorough assessment of your building, offering a tailor-made report detailing how renewable energy can drive your sustainability efforts.

Partner with us on the road to net zero, embracing a future defined by energy efficiency. Unlock personalised solutions for carbon reduction, precisely aligned with your business’s sustainability goals. Our detailed report empowers your journey toward effective and efficient carbon footprint management, securing a sustainable future for your organisation. If you would like to learn more about our renewable and sustainable multitechnology solutions, visit www.eesgroup.co.uk, email info@eesgroup.co.uk or call 01344 883 399.

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Equity Energies 07881 335 378 / adam.baker@equityenergies.com / equityenergies.com Equity Energies is changing the way organisations approach energy strategy. We create energy equity for businesses and organisations by turning their Net Zero ambitions into action which delivers environmental, societal, and commercial value. For more than 20 years, we’ve been at the forefront of the energy transition and our commitment remains unchanged; to continue to improve the energy model so it’s fit for the future, delivering greater efficiencies, less waste and more sustainable energy. Our vision is for every organisation in the UK to be advancing on their pathway to Net Zero and beyond and benefiting from the value generated. We call that energy equity. Equity Energies is part of FTSE100 listed DCC Plc.

Expansive Solutions Ltd 07725 790 651 / josh@expansive.co.uk So who are Expansive? We are a facilities management software and service partner. We support FM digital transformation through a modern, simple and personalised user experience. We empower & inspire FM teams to deliver a data-driven FM strategy. Together we Improve Performance, Reduce Risk, Save Time and Money. More about Expansive FM Expansive FM is a cloud-based facilities, maintenance and property platform (CAFM) that drives efficiencies and significant cost savings. The solutions is built with mobile-first technology and streamlines operations by providing a real-time single view of an organisation’s entire estate. Users can instantly report and check the status of maintenance issues at their location from any device.

Fellowes UK Ltd 07469 155 425 / MHolland@fellowes.com / fellowes.com/uk/en/catalog/air-quality-management/array-air-purifiers Founded on a culture of continuous improvement, Fellowes strives to deliver best-in-class quality products.

With a commitment to introducing new ideas that evolve to meet the needs of an ever-changing world.

Fellowes is pioneering a new chapter in indoor air quality management with Array, the breakthrough solution that improves indoor air quality faster and more efficiently than ever before. Array uses its proprietary technology to combine the benefits of H13 HEPA filtration, a full suite of indoor air quality sensors and monitoring with real-time data to monitor, track, and improve building-wide air. Array is the first system of its kind, where networked air purifiers and commercial HVAC work in complementary harmony throughout your entire space, helping businesses to achieve their net zero and sustainability goals.

We’d love to connect and explore how we can help improve your indoor air quality and occupant health & wellbeing.

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Indepth Managed Services 07714 712 841 / glenneal@indepth-cleaning.co.uk For over four decades, Indepth Managed Services has been providing contract cleaning and consolidated soft service solutions to our clients’ workspaces. With Nationwide coverage we offer the strength and security of a national organisation with the reassurance of a fast, friendly local service. We manage multi-site portfolios for some of the UK’s best-known names, employing more than 2,000 cleaning colleagues throughout the UK and Ireland and service over 800 sites nationwide. Our Sales and Operations teams have extensive experience working in property management, healthcare, retail, logistics and accommodation and hospitality sectors.

Being future focussed is key for our business. Our ESG strategy is an integral part of our growth plans, so we stay updated on technology, sustainability, and environmental initiatives to align with our clients’ ESG goals. We are one team, passionate about people, proud to deliver on our promises, creating safe healthy working environments where our people can thrive.

INFRASPEAK SA +35 122 0980 140 / lpinho@infraspeak.com / infraspeak.com/en Infraspeak is an intelligent maintenance and facilities management platform used every day by over 500 companies in more than 17 countries. It’s a flexible, fully integrated, and intelligent platform that collects, processes and analyses maintenance data to improve planning and decision making while helping operational teams execute on time within budget. As a result, Infraspeak makes the lives of facilities managers and maintenance technicians much easier.

Inspired PLC 07979 655 555 / Keith.McNeilly@inspiredenergy.co.uk / inspiredplc.co.uk Inspired PLC is a leading B2B technology-based service provider supporting corporate businesses to control energy costs and enable their journey to net-zero. To enable our clients to respond to the climate emergency, we focus on solving their toughest sustainability challenges. By managing data comprehensively, offering expert insight and providing advisory services to reduce carbon efficiently, we enable our clients to control costs effectively, make authentic environmental, social and governance (ESG) disclosures and achieve their net-zero targets.

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Our iQ, Your Peace of Mind.

Why take a risk with your facilities management?

FACILITIES

Rely on our experts to review and apply constantly changing legislation to your unique maintenance schedules.

Introducing SFG20 Facilities iQ – a smart software solution to intelligently manage your building maintenance compliance.

Including full access to SFG20’s extensive library of maintenance schedules that set the industry standard.

Find out more at www.sfg20.co.uk

JLL 07834 160 400 / thomas.millar@jll.com / jllt.com For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate company, has helped clients buy, build, occupy and invest in a variety of commercial, industrial, hotel, residential and retail properties. JLL’s Work Dynamics organisation (JLL WD) delivers market-leading technology and services to power the future of real estate. JLL WD provides a comprehensive portfolio of purpose-built solutions, including Integrated Workplace Management systems (IWMS), JLL Corrigo Facilities Management software, Smart Building, Sustainability and IOT technology. Independent analyst firm Verdantix recognized JLL as a Leader in its Green Quadrant: Workplace Systems Integrators 2023 report. JLL stands out as the only real estate company named for its leadership in workplace IT and business consulting, IWMS deployment, data analytics-led implementations, and sustainable management solutions. Combining its unparalleled expertise and solutions, JLL helps organisations transform the way they acquire, operate, manage and experience space. Learn more at jllt.com.

K4 SECURITY SERVICES LIMITED 07584 920 781 / zeeshan.irshad@k4security.co.uk / k4security.co.uk At K4 Group Services, we are committed to delivering exceptional service to all our clients. We recognise the critical role and importance of every contributing element involved in providing superior security services.

Our continuous effort is to develop strategies that improve, contribute, and add value to our clients and partners, ultimately benefiting all parties involved. Our comprehensive range of services includes: Static and Manned Guarding Event Security and Consultancy Services Canine Security Key Holding and Alarm Response Waking Watch Service Front of House Reception and Concierge Security Our team is composed of NVQ Level 2 and 3 certified, ACT and SCaN trained, SIA-licensed, and highly trained uniformed personnel who excel in maintaining safety, preventing unauthorised access, and managing large crowds. Utilising advanced technology, we monitor and respond to incidents in real-time, ensuring seamless communication and swift action.

LEDVANCE 01925 465 000 / G.VanNiekerk2@ledvance.com LEDVANCE is one of the world’s leading companies in the field of general lighting for professional customers and end users. Emerging from OSRAM’s general lighting division, LEDVANCE’s portfolio includes a wide range of LED luminaires for a variety of applications, intelligent lighting products for smart homes and smart buildings, one of the most comprehensive offerings of advanced LED lamps in the lighting industry, and traditional lamps. Beyond lighting, LEDVANCE offers vertically integrated, renewable energy solutions for the building sector. Together, the lighting division and the renewable energy division form a comprehensive ecosystem for residential, commercial, and industrial buildings.

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Metro Rod and FiltaSeal 07866 951 133 / jennifer.schofield@metrorod.co.uk / metrorod.co.uk Sister companies Metro Rod and FiltaSeal provide a one-stop shop for drainage and refrigeration seal replacement services. Metro Rod has over 40 years of experience within the drainage industry and can help with any drain unblock, drain survey or drain jetting you may need, we also offer tanker and sewage pump services too! Our expert engineers are available 24/7/365 across the UK so you can rest assured we’re never far away. FiltaSeal has over 2 decades of experience in replacing worn refrigeration seals, with a patented system that can measure, make and fit over 95% of commercial units from our vans, located across the UK, 80% faster than manufacturers. Keeping your refrigeration seals in optimal condition can help to improve your food safety standards, improve your food shelf life, and save you on your energy bills too. Come and have a chat with us to find out more.

Millane Contracts 01268 289 203 / declan.millane@millane.ltd.uk Millane Contract Services Ltd are an award-winning multi-discipline maintenance, building and roofing company. Our Head Office is based in Basildon, Essex, along with an additional office located in Central London. MCS provide experienced workmanship and high-quality services to satisfy all our clients requirements. We strive to achieve 100% customer satisfaction and aim to achieve the best possible client experience. Throughout our 20 year trading history we have acquired numerous accreditations, this combined with our stringent training regime enables us to perform and deliver to the highest possible standards.

Disciplines we provide include: Electrical & Mechanical Plumbers & Heating Roofing Carpentry Painting & Decorating Plastering & Dry-Lining Locksmith Brickwork Civil Engineering Pest Proofing Ground Maintenance Planned Preventative Maintenance: Periodic Gutter Cleaning Roof Inspections Relamping Boiler Servicing Property Condition Surveys Fixed Wire Testing Ground Maintenance Areas we cover include: London Home Counties South East East Anglia Northamptonshire Gloucestershire Hampshire Oxfordshire Sussex

Mitsubishi Electric 07557 614 309 / gary.pulley@meuk.mee.com / les.mitsubishielectric.co.uk Mitsubishi Electric offers an advanced range of cooling, heating, ventilation and controls solutions that provide accurate, energy efficient comfort all year round. Our service and maintenance team called MELServe is attending FM Forum and will be delighted to discuss how we can help you maintain your HVAC equipment (including chillers of any brand), so that it delivers the performance required whilst minimising emissions and run costs throughout its life cycle.

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Optimised 07467 284 925 / shrishti.gupta@optimised.net Optimised offers a comprehensive range of propositions including; Carbon Impact (Consulting), Building Optimisation and Utility Management to help businesses reduce carbon emissions, energy costs, and consumption, while ensuring a clear return on investment. Guided by the vision to optimise the world’s transition to net zero and beyond, Optimised delivers innovative solutions that enable businesses to achieve significant environmental impacts. Their core values, “Empowering Tomorrow, Sustainably Today,” align their team’s efforts towards common goals, fostering collaboration and innovation. We serve a diverse client base, including blue-chip companies and public sector entities, and employ over 140 specialists across four UK offices while operating internationally.

Our passion drives us to deliver high-quality services benefiting clients, communities, and the planet. As a certified B Corporation, Optimised is uniquely positioned to enable businesses to decarbonise and achieve their Net Zero ambitions.

Pilot Group 07458 044 068 / phoebe.baker@thepilotgroup.co.uk / thepilotgroup.co.uk Specialists in energy management and intelligent heating controls, Pilot Group support businesses in reducing energy consumption, costs & carbon. The Pilot Group energy management system retrofits to existing equipment such as industrial gas heaters, compressors, AC, lighting & more, reducing consumption by an average of 43%. With over 25 years’ experience, Pilot Group have a track record generating significant savings, in particular for companies in industries such as: manufacturing, logistics, warehousing and industrial shed style facilities. Customer case studies include the likes of RS Components, Selco, Silent Night, musicMagpie, Northern Rail and DPD where some facilities saw savings of up to 87.4% on gas heating consumption. If you’re looking for better control and oversight of your energy, speak to our team and check out our savings calculator on our website to work out how much you could save.

Prolectric 07389 872 355 / natalie.gomm@prolectric.co.uk / prolectric.co.uk Prolectric engineer off-grid Solar Lighting and Power products that are an alternative to traditional mains or diesel powered products. We have installed over 25,000 solar street lights up and down the UK and were UKs first manufacturer in the UK. Since 2011 we have proven our solar lights work consistently in the UK, even during a Scottish winter. Our solar lights save customers thousands of pounds on grid connections, cabling and installation, and ongoing cost of power. We also provide the worlds most advanced Solar Generators and Temporary Lighting Towers. As the UK solar and battery experts we have created products that are smart and autonomous, enabling remote management and monitoring for complete ease and peace of mind.

On average, our solar generator saves customers over £11,500 per unit per year on diesel and maintenance.

It also reduces the CO2 emissions by 25,000 kgs per annum.

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Build your plan We can assist you in making your net zero target tangible and achievable Our online builder asks key questions to help organisations turn net zero into a meaningful plan for your business.

After submitting, you’ll receive a personalised, step-by-step activity plan to meet your carbon goals.

Scan the QR code to get started Get in touch today Need advice on reaching net zero? Want to find out where to start and how we can support your journey? Contact us at:

01772 689 250 hello@inspiredplc.co.uk

inspiredplc.co.uk

RECOM Solutions Ltd 07716 080 823 / sarah.leadbetter@recomsolutions.co.uk / recomsolutions.co.uk RECOM Fire Solutions are a Salford based SME, specialising in Passive Fire Protection, offering a full range of services to support both public and private sector clients with compliance related works. We are a FIRAS approved contractor with a team of skilled and experienced supervisors and technicians ready to install the best fire protection product or solutions. Our team installs and maintains PFP measures throughout live environments, supporting large NHS trusts, multischool Academy Trusts, and world recognised commercial organisations. We utilise a fire-industry specific software to develop and maintain a Golden Thread of information, helping our clients to achieve compliance with the RRFSO 2005 and more recent legislative updates, including the Building Safety Act.

Rexel UK Ltd 07717 733 166 / David.knowles1@rexel.co.uk / rexel.co.uk Rexel is a global leader in the distribution of electrical supplies and services. The company provides a wide range of products, solutions, and services to professionals in the fields of construction, renovation, and maintenance of buildings. Rexel operates in multiple countries and serves various industries, including residential, commercial, and industrial sectors. The company focuses on innovation, sustainability, and digital transformation to meet the evolving needs of its customers and partners.

SFG20 01768 720 704 / alexandra.hankinson@sfg20.co.uk / sfg20.co.uk Feeling the pressure with ever-evolving legislation? SFG20, the industry standard for building maintenance, have developed Facilities-iQ, a new smart software solution to solve your FM challenges. Facilities-iQ is designed to upgrade your building maintenance and help you: • Achieve compliance: Customise your content and automate updates with the latest regulatory change • Create an audit trail: Store a digital, auditable trail of updates to tasks and works completed • Share information securely: Efficiently tender and complete works while maintaining data security • Eliminate manual data input: Streamline your operations through seamless integration with third-party FM systems We want to hear your experience. Meet our experts to explore your tailored solution.

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UK Landscapes LTD 07773 001 528 / michael.rose@uklandscapes.co.uk / uklandscapes.co.uk UK Landscapes is a business with a family ethos. National, directly delivered services capability working to ISO’s 9001, 14001, 45001 accreditations and are also Achilles UVDB and SSIP verified. A specialist in the field of commercial-landscaping, with 25-years experience, we deliver all aspects of planned/reactive landscape maintenance, winter-services and environmental-services to over 10,000+ sites nationwide annually. Our USP is considered by our customers to be the consistently high-performing delivery of all their Grounds-Maintenance requirements, underpinned by our directly delivered services, exceptional work-management technology and our strong governance standards. UK Landscapes builds lasting partnerships with our clients, founded upon exceptional service delivery, great value and shared environmental, social and governance values, we are proud to partner with some of the UK’s leading brands including, John Lewis Waitrose, Asda, Sainsburys, Thames Water and Santander, also working across public sectors including the MOD, Policing, NHS and Social Housing sectors.

Watermains & Drains UK 08000 248 494 / info@wmd-group.co.uk / watermainsanddrains.co.uk At Watermains & Drains UK, we offer extensive experience in delivering external water and drainage solutions throughout the North West, catering to both domestic and commercial properties. Here’s a brief look at our services: - Emergency Drainage Services: Our engineers are available 24 hours a day to ensure your properties & sites remain fully functional.

• Dedicated Drain Repair Teams: We promptly repair drains to reduce disruption to client properties, using excavated or no-dig drain lining solutions.

• Tanker Services: Quick removal of foul waste, silts, grease or for pumping out of flood water.

• Water Main Repairs: Our water industry approved engineers investigate, locate, and repair pipework ranging from 25mm to 300mm.

• Water Supply Pipe Installations: We provide a fully certificated service for replacing water supplies to properties.

• Trenchless Solutions: Where possible, we install pipework using trenchless moling or directional drilling to minimise disruption to properties.

William Smith 07766 739 386 / George@architextural.co.uk / architextural.co.uk Architextural, part of William Smith Group 1832 Ltd are the leading UK distributor of the key architectural finishes brands 3M DI-NOC and Cover Styl. In fact, we stock the largest range of architectural films in the UK. With the largest patterns selection on the shelf, we can offer unrivalled choice and sampling services for your projects. We are proud to support designers, architects, specifiers, and anyone involved in the refurbishment process, it is our mission to raise awareness of the new way to transform interior design. Our extensive knowledge about the products we supply, mean we can truly support you throughout the selection process.

We offer comprehensive training and support via our growing range of skilled installers, who have evolved through our esteemed training academy. This high-quality installation network can supply and install existing fixtures, fittings, furniture within bars, hotels, restaurants, retail or any commercial environment.

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Zurich Management Services Limited 07875 398 637 / ian.anderson@uk.zurich.com / zurich.co.uk/business/insite Zurich Resilience Solutions was created to provide our customers with the most in-depth expertise, data and insight to manage their risks. We work collaboratively with customers, brokers and our carefully selected network of 3rd parties. We provide data, tools and insight for our customers to make informed decisions to reduce their total cost of risk. Zurich has provided risk support to organisations in the UK for over 75 years.

With over 150 risk professionals in the UK, access to 800 Zurich experts in 40 countries, and a network of vendor partners we have the expertise to support your risk management needs wherever you are located and whichever industry or sector you are in. Our aim is to provide a holistic approach to building resilience across a range of traditional and new risk types including climate resilience, cyber, supply chain, health and wellbeing, energy, marine and mining, motor fleet and property.

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21st October 2024 Hilton Canary Wharf

The FM Technology Forum has been specifically designed for forward-thinking procurement professionals and leading industry suppliers, to build in-valuable business connections through 1-2-1 meetings, for all stages of an FM cycle.

The Forum offers professionals enhanced industry knowledge of innovative technology solutions, opportunities for business collaboration, and networking opportunities, to develop and enhance relationships, over the course of a rare full working day. Our team designs each attendee a personalised itinerary of meetings based on their requirements, which saves both buyers and suppliers months of time, research, and money, by bringing them together to discuss their business needs and the latest innovative technology and services in the industry.

01992 374079

p.oakman@ forumevents.co.uk

/fm-and-tech-forum

Scan or click here for our website

Explore how our event unfolds here

Scan or click here for our website

01992 666723

a.scott@ forumevents.co.uk

Education Forum & Education Technology Forum

Explore how our event unfolds here