Domo transforms business by putting data to work for everyone
WHY DOMO, WHY NOW
• Data volumes and investments continue to increase
• In a typical org, no more than 30% of people are benefitting
• Demand for digital transformation across organizations continues to increase for companies to remain agile, competitive
OUR DATA APPS DIFFERENTIATION
• Domo solves the last mile problem, helping organizations get data into the hands of everyone to improve business outcomes
• With data apps, Domo goes beyond charts and graphs to create an experience with data right where works gets done
• Data apps combine data, analytics and workflow to guide action and optimize the millions of unique processes and business decisions that happen every day across organizations
OUR LOW-CODE DATA APPS PLATFORM
• A user-friendly and cloud-native platform that drives data value in record time and at unbelievable scale
• Delivers enterprise friendly scale, governance and deployment options to meet growing demands across the business with flexibility and minimal burden on IT resources
• Largest collection of connectors (>1,000) to leverage data no matter where it lives
BUSINESS BENEFITS
• Reduce costs and improve efficiencies
• Leverage existing investments
• Serve the business faster
ANALYST VALIDATION
• 455% ROI in 3 yrs, Forrester TEI Report
• Develop analytics content 50-75% faster, Nucleus Research
• Leader 2021 Forrester Wave for BI and Analytics
• Challenger 2022 Gartner MQ for Analytics and BI platforms
• #1 Dresner Advisory Services Cloud Computing and BI platforms, 6 years in a row
CUSTOMER VALIDATION
• Dal-tile – 1,800 hours saved by department each year
• Harmon’s -reduced out of stock by 60%
• L’Oreal – leverage 20,000 data sources to optimize digital marketing spend
• Walker Edison – 25X revenue growth in 5 years
• Zillow – reducing billing time by 90%
FAST FACTS
• Cloud-based enterprise software company
• Founded 2010
• Headquarters: Silicon Slopes [Utah]
- Offices: Barcelona, London, Madrid, Melbourne, Sydney, Tokyo
• 900+ employees
• 2,300+ customers worldwide, including >40%+ of the Fortune 50
CONTENTS
We’re delighted that you have chosen to join us at the eCommerce Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.
And let’s not forget the networking – we’ve created a relaxed environment for you to form new partnerships, with ample opportunities to mix with peers during the buffet lunch and coffee breaks!
4
Our Partners
8 Seminars
12 Dates for your Diary
10 Delegates Itinerary
14
6 Supplier Directory
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For more information about our event, contact:
Bailey Parker - Event Manager on 01992 374093 or b.parker@forumevents.co.uk
Connor Byrne - Delegate Sales Executive on 01992 374087 or c.byrne@forumevents.co.uk
08.45 - 09.30
ITINERARY
TUESDAY 2ND JULY
Opening Presentation
‘The foundations of a successful DTC brand’
Mike Stevens
STEVENS DOT EARTH Room 3/4/5
09.40 - 10.00
Seminar
‘Growth strategy utilising CRO’
Sue Stephenson, SMARTY
Andrew Fox, AVIVA Room 3/4/5
10.05 - 13.05
13.05 - 13.50
13.55 - 14.15
Face to Face Meetings Quayside Suite
Networking Buffet Lunch Cinnamon Restaurant
Seminar
‘Don’t dive head first! 6 Questions you need to answer if you don’t want to drown in Social Media’
Yolanda Gil
Independent Consultant Room 3/4/5
14.20 - 14.40
Seminar
‘Destination, Conversion: How to turn clicks into customers’
Liza Hudson
CONVERSIONWISE Room 3/4/5
14.40 - 16.45
Face to Face Meetings Quayside Suite
SEMINARS
TUESDAY 2ND JULY
08.45 – 09.30
“The foundations of a successful DTC brand”
The strategies and stories of the best-in-class DTC brands and what that means for you.
• My adventures in consumer goods and DTC
• Why I wrote the DTC playbook
• The stories and fundamental lessons of the best in DTC
• Your checklist for success.
Mike Stevens served his entrepreneurial apprenticeship on the start-up team at innocent drinks before co-founding the good-for-you confectionery company Peppersmith. After scaling and selling Peppersmith, Mike is now a consultant and advisor for challenger and scale-up brands. He wrote the best-selling The Direct-ToConsumer Playbook. In the book, he interviews the founders of the best-in-class DTC brands and asks them how they achieved their success. It’s a deep dive into these brands’ strategies, tactics, missteps and triumphs in a rapidly evolving market. The Direct-To Consumer-Playbook is available from allgood bookshops and shortlisted for the 2023 business book of the year.
09.40 – 10.00
Andrew Fox Head of Digital & Paid Marketing Aviva
“Growth strategy utilising CRO”
Conversion rate Optimisation (CRO) has long been under utilised within the digital sector, today we discuss data and how CRO can improve growth and be a key revenue driver.
• CRO introduction
• Data, set up and reporting
• Utilisation of CRO
• Creative Marketing Opportunities
• Success and ROI
Sue Stephenson has over 20 years’ experience working in Retail and the world of Digital. Sue has worked for many known high street brands, telecoms and even a League 1 Football club to name a few. She has worked on many re-platforming projects and growth strategies inclusive of leading, Commercial, Marketing, Technical and Data teams.
In 2023 Sue was a lead Speaker at Adobe Summit on CRO and Ecommerce Expo for international growth.
Andrew Fox, with over 15 years marketing and digital experience spanning across the globe, is known for disrupting industries, building transformative marketing teams and programs to deliver commercial and customer growth. Having worked for American Express, Vodafone, Westfield, Mastercard, IKEA and Aviva, he is no stranger to utilising the latest tech, platform and advertising capabilities within start-ups through to large matrix organisations, to drive a change and put brands on the map.
Alchemy Network run Europe’s largest Marketing, Advertising & Ecommerce Tech Innovation Programme, called The Discovery Program, for 500+ of the world’s biggest brands & agencies. Whilst marketing & ecommerce teams recognise that keeping pace with digital technology is important to their business & professional development, in reality it is difficult and time consuming to do. We solve this problem by identifying the most exciting, disruptive and relevant-to-you technologies in the market today, and then showcase x3 of these via a light-touch (just 1 hour / 3 months), bespoke innovation program on Zoom/Teams. Benefits include education, inspiration, and innovation. The service is free of charge (which I can explain if we meet!).
Data-Driven Digital Marketing Agency Offering Multi-Channel & Integrated Ecommerce Marketing Solutions Across Search, Social & Shopping Anicca Digital has been providing award-winning digital marketing solutions for ecommerce and established brands for nearly 20 years. Working across both B2B and B2C our services include: - Search (PPC, SEO, content marketing, outreach) - Social (organic, paid, social shopping) - Shopping (marketplaces, affiliates, email) - Strategy (audits, planning and development of awareness, acquisition and retention strategies) - Support (campaign creative and in-depth technical support Including measurement, analytics, reporting etc). Over the years our highly experienced team has worked with clients in sectors such as Home & Garden, Fashion & Retail, Business supplies, Sports & Fitness etc. We are a Google Premier Partner, a Meta Business Partner and a Microsoft Advertising Partner. We have won multiple awards over the years, most recently at the Social Media Awards 2023 and 4-times winner at the UK Paid Media Awards 2024
Attentive® is the world’s #1 conversational marketing platform, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalised communications, we drive billions in e-commerce revenue and over 8,000 leading brands like Emma The Sleep Company, Victoria Beckham Beauty, and Claire’s rely on Attentive to deliver powerful commerce experiences. To learn more about Attentive or to request a demo, visit www.attentive.co.uk or follow us on LinkedIn, Twitter, or Instagram.
BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Burrow, Coldwater Creek, Francesca’s, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, Ted Baker, United Aqua Group and Uplift Desk.
Cadastra is a digital-first integrated marketing agency offering a full suite of digital solutions, from engineering to advertising. Founded in 2000, Cadastra has been growing brands since before Facebook and Google Ads existed. Our journey from two brothers pioneering digital marketing to now having 1000+ professionals across six time zones is based on delivering measurable and profitable marketing across SEO, PPC, CRM, content, social media, and strategy consultancy. The Cadastra approach focuses on quantifying commercial challenges and developing bespoke strategies to solve them using data, creativity, technology, and the best people in the industry. Find out why our clients stay ahead of the curve and join the next generation of businesses with Cadastra.
Cake Agency, founded by retailers, specialises in accelerating the growth of fashion and lifestyle brands. With years of first-hand experience, we understand the unique challenges and opportunities faced by online businesses. Our team of experts offers a holistic approach, combining comprehensive eCommerce strategies with data-driven marketing campaigns. We specialise in design, development, and marketing to tackle any challenge your eCommerce business may face. We’re committed to a data-driven approach powered by our trademarked CSI toolkit, allowing our partners to make quicker, informed decisions that maximise ROI and fuel growth. By tracking performance across all channels, we identify areas for improvement to unlock a brand’s full potential. As a collaborative partner, we’re your fractional eCommerce department, providing you support and guidance to ensure your brand reaches new heights in today’s competitive online landscape.
censhare is a proven omnichannel platform with all the tools, workflows, and processes you need to master your content. We make it faster and easier for companies to deliver the right message to the right customer at the right time. And that means on any channel, in any language, locally or globally. censhare fits perfectly around your own workflows and infrastructure, giving you a proven platform that develops and grows alongside your organization. Companies like Allianz, Lands’ End, Dyson, Christie’s, and hundreds of others already trust us to help them be more effective in the marketplace and more efficient at work.
Corvidae
Corvidae is the only cookieless marketing attribution solution on the market, using patented AI technology to completely remove the need for both first-party and third-party cookies. Corvidae was born from the realisation that no other analytics software could provide a single source of truth – or track across multichannel, multi-device journeys. Our technology replaces cookies to accurately weigh the influence of every touchpoint across the customer journey – empowering marketers to make better decisions for maximum cost efficiency. Unlike other marketing measurement software, Corvidae rebuilds analytics data from the ground up, providing marketers with unparalleled data accuracy that drives real value and reduces wasted spend. Clients typically see double digit ROI from Corvidae deployments and an average of 35:1 ROAS in Facebook Ads and 20:1 in Google Ads. 07932 400 988 / peter.allcock@corvidae.ai
We’re a demanding bunch - it’s in the name - whether it’s better results for our clients, or more biscuits at meetings. Settling is boring, predictable and easy. That’s not us. We’ve cut out the fluff, giving brands direct access to senior strategists without the baggage you get at a network agency. We’ve also hired some digital heavyweights along the way! Our team of marketers, data analysts, and programmers is made up of digital experts who have worked with leading brands.
Domo Europe Ltd
07788 377 595 / lucy.tickle@domo.com
Domo transforms business by putting data to work for everyone. Domo’s low-code data app platform goes beyond traditional business intelligence and analytics to enable anyone to create data apps to power any action in their business, right where work gets done. With Domo’s fully integrated cloud-native platform, critical business processes can now optimized in days instead of months or more. For more information, visit www. domo.com or follow Domo on Twitter, Facebook and LinkedIn.
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys.
ECOMMPAY LIMITED (UK)
02036 677 233 / ecommpay.com
ECOMMPAY is an entire fintech ecosystem that allows you to make online payments and payouts globally. We are not just a payment service provider; we are your business partner who creates data-driven tailored payment technologies for your company and guides you through this fast-changing e-commerce environment. No irrational decisions or one-size-fits-all technologies. Our solutions are based on analysis, and we constantly monitor the payment process, which allows us to find the synergy between conversion and security for every client. Go global being local with 100+ alternative payment methods and direct acquiring capabilities. Feel our experts’ support and enter a new era in the history of online payments with ECOMMPAY. ECOMMPAY Group companies offer payment services and direct acquiring internationally under the licences of the Financial Conduct Authority of the UK (FCA) – ECOMMPAY LIMITED, and the Central Bank of Cyprus – ECOMMBX LIMITED.
We’re on a mission to help Ecommerce businesses increase customer loyalty, optimise conversion rates and remove fraud. Leveraging state-of-the-art customer identity technology, we’re removing the friction prevalent in online consumer journeys – reducing abandoned baskets, increasing conversions from guest checkouts to loyalty memberships, and lowering customer acquisition costs. All this whilst enhancing security and keeping the nasty bots and fraudsters at bay. Come and meet us to learn how – or check out everycloud.co.uk/retail.
Linnworks is a Connected CommerceOps platform that gives online retailers the power to connect, automate and scale their ecommerce operation from a single source of truth. Our solution brings three core attributes to the retailer: connectivity to a diverse number of marketplaces, automation to traditionally time-consuming ecommerce processes and a centralised platform to manage listings, inventory, orders and shipments. With over 4,000 customers and $15 billion GMV processed every year, Linnworks empowers small and medium ecommerce retailers to simplify their commerce ops, drive new revenue, exceed customer expectations and streamline logistics.
Mollie’s mission is to make payments and money management effortless for every business, from start-ups to enterprises. We offer a single platform for businesses to get paid and manage their money - making payments, reconciliation, reporting, fraud prevention, and financing simple for all. More than 200,000 businesses use Mollie to drive revenue, reduce costs, and manage funds including Facetheory, Dr. Blend and Soak&Sleep. Speak to the team about how the Mollie dashboard can change your payments for the better.
Monday Clicks
Monday Clicks is an SEO, Content & UX Agency based in Berkshire that helps eCommerce and Retail Brands get more sales and leads from their website. Our highly-skilled and experienced team consists of SEO Specialists, Senior Copywriters, User Experience and Conversion Rate Optimisation Experts, all of which come together to help brands: - Attract customers (SEO) - Engage customers (Content) - Convert customers (UX) Some of the brands we work with include Absolute Collagen, Musto and Nissan USA.
MRS Digital
The award winning agency that grows ambitious businesses. We blend data science with beautiful ideas to smash sales targets and make your competitors weep. With a team of 40+ in-house experts in PPC, SEO, Social Media, Marketing Analytics, Website Design and Development. 07872 442
OwnID helps eCommerce leaders convert more website visitors into repeat customers by turning authentication into a competitive advantage. Empower your consumers to register and login with biometrics (FaceID & TouchID ) all without needing to remember a password, encouraging more users to login earlier and more often – anywhere along the digital journey. Enterprise customers like Carnival, Nestle, Johnson & Johnson, the NFL, and the Olympics are significantly increasing account registration & login, improving conversion at checkout, better personalizing the digital experience, all while reducing customer service costs and strengthening security.
Telesign Corporation
07500 805 615 /
Telesign provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides insights into the remaining billions. The company’s powerful machine learning and extensive data science deliver identity risk recommendations with a unique combination of speed, accuracy, and global reach. Telesign solutions provide fraud protection, secure communications, and enable the digital economy by helping companies and customers to engage with confidence.
Together is a creative marketing agency with a difference and it’s our consumer insight that sets us apart from the rest. Every day we mix in-depth research into everything we do, working with leading specialists to combine creativity with behavioural insight so we can achieve deeper, more emotive brand connections. We mix big brand thinking with behavioural insight to create the most powerful experiences; ones that disrupt habits, change behaviour and make a lasting impact. We combine the latest digital thinking with user-centric creative. It’s how we deliver seamless experiences across your entire brand universe. By digging deeper, our strategies get further under the skin of your brand. And our ideas speak more persuasively to the hearts and minds of your consumers, so we can generate better results.
Digital marketing agency driven by performance. We have social media creators and TV producers working together to create high quality content for YouTube, TikTok, Instagram and LinkedIn. We support this creative with strategic ad campaigns not only across the mentioned platforms but via direct partnerships with relevant platforms. Then the third piece of the puzzle is tracking and analytics. We pride ourselves on being on the front foot of the latest changes to data regulation and host events featuring data scientists alongside marketers to live in a world where creative and data can work together. We are testing using AI to enhance and improve tracking capabilities but nothing proves more than money in the til.
Venture Forge
07500 458 221 / ventureforge.co.uk
Venture Forge Commercial Clarity and Success for Leading Amazon Brands. Venture Forge drives commercial success for brands on the world’s largest shop. We help you grow the top-line and dig deep into your bottom-line - turning overlooked opportunities into a more profitable and successful way to do Amazon from beginning to end. Founded in 2018 by Andrew Banks and Jonathan Newton, both seasoned experts with extensive retail and e-commerce backgrounds, Venture Forge has become the UK’s most valued, trusted, and respected Amazon partner for brands worldwide. With over 25 years of cumulative experience working with major Amazon brands, our team brings unparalleled expertise to amplify consumer brand sales, revenue, and market dominance on Amazon.
Simply marketing campaigns and amplify your results. We partner with some of the UK’s top brands to deliver seamless digital marketing activation services. Our expertise spans creative automation, content delivery, and dynamic social and performance marketing management. By integrating with your marketing teams, we leverage advanced automation and AI to drive efficiency at scale, and make real-time adjustments, ensuring your campaigns resonate and achieve maximum results paired with high-impact SEO services. We focus on delivering on-demand content at scale, tailored to your brand’s unique needs. With verse., you gain a dedicated partner committed to amplifying your brand’s reach and engagement, making every campaign a success. Let’s connect and explore how we can elevate your marketing efforts together.
WhitePress is a digital content marketing platform that leverages white hat SEO strategies to enhance online visibility and engagement. The company specializes in creating and distributing high-quality, search engineoptimized content, facilitates ethical link-building through reputable publishers, and uses sophisticated automation tools for efficient campaign management. WhitePress also provides performance tracking and educational resources to ensure businesses adopt sustainable and effective SEO practices, aligning with search engine guidelines for long-term growth.
Places for customer service professionals are fully funded
Hilton London Canary Wharf 17th October 2024
This unique event has been created to support senior professionals involved in customer services and UX sectors. It allows them to meet with innovative suppliers to the industry for one day of business meetings and networking.
The Summit also includes interactive seminars sessions and valuable networking opportunities that allow you to create lasting business relationships.
