Care Forum Event Guide

3R D & 4TH JUNE 2 0 2 4 RADISSON HOTEL AND CONFERENCE CENTRE LONDON HEATHROW

A dashboard to direct caregivers to those that require assistance

Hiba O’Sullivan Wellbeing alert Hiba’s bathroom visits and sleeping heart rate are increasing and her medication adherence is decreasing.

34 mins ago

“I have not seen anything in my career that has what Amba has. It’s a game-changer.”

Kristen Parsons - Executive Director, Tiffany Village Retirement Community

CONTENTS

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e’re delighted that you have chosen to join us at the Care Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.

And let’s not forget the networking – we’ve created a relaxed environment for you to form new partnerships, with ample opportunities to mix with peers during the buffet lunch, coffee breaks and networking dinner!

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Our Partners

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Itinerary

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‘Senory Garden Month: Choosing the best partner to help create a sensory oasis’

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Seminars

‘Sensory Gardens Month: Which plants are best for creating a symphony for care home senses?’

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Dates for your Diary

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Supplier Directory

Delegates

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The Care Forum organised

by Forum Events

For more information about our event, contact: Jake Healy - Sales Executive on 01992 374067 or j.healy@forumevents.co.uk Shanaè Griffiths - Delegate Sales Executive on 01992 374069 or s.griffiths@forumevents.co.uk

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Partners & Supporters

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ITINERARY MONDAY 3RD JUNE

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08.45 - 09.30

Opening Presentation ‘Miracle Man – A Story of Resilience and Team Work’ Anthony Bennett Atlantis Suite

09.45 - 10.30

Opening Presentation ‘Dementia is a Team Game’ Ian Donaghy BIG IAN Atlantis Suite

10.40 - 13.15

Face to Face Meetings Discovery Suite

13.15 - 14.15

Networking Buffet Lunch RBG Restaurant

14.15 - 16.50

Face to Face Meetings Discovery Suite

17.00 - 17.45

Seminar ‘The Business of Outstanding Care’ Caroline Southgate Doris Jones Ltd Atlantis Suite

19.30 - 20.00

Pre Dinner Drinks Pre Function Suite

20.00 - 23.00

Networking Evening Dinner Pre Function Suite

ITINERARY TUESDAY 4TH JUNE

07.30 - 08.45

Breakfast RBG Restaurant

09.00 - 09.45

Seminar ‘CQC Framework and Inspection Preparation’ Mark Topps & Adam Purnell The Caring View Atlantis Suite

09.55 - 13.00

Face to Face Meetings Discovery Suite

13.00 - 14.00

Networking Buffet Lunch RBG Restaurant

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SENORY GARDEN MONTH: CHOOSING THE BEST PARTNER TO HELP CREATE A SENSORY OASIS

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ensory gardens are a blooming trend in care homes, offering a haven of stimulation and relaxation for residents. But when it comes to sourcing the best provider for your specific needs, navigating the options can feel overwhelming. Fear not!

Here are some top tips to help you choose the ideal sensory garden solution provider for your care home…

Understanding Your Residents’ Needs: • Resident Assessment: Firstly, conduct a thorough assessment of your residents’ needs and preferences. Consider their physical limitations, cognitive abilities, and sensory sensitivities. This will guide your choice of features and materials.

• Thematic Considerations: Will the garden cater to residents with dementia, physical limitations, or a mix of needs? Thematic elements like memory gardens or nature trails can be incorporated based on resident preferences.

Matching Provider Expertise: • Experience in Care Homes: Seek providers with proven experience in designing and installing sensory gardens specifically for care homes.

They’ll understand the unique needs of elderly residents and adhere to safety regulations.

• Portfolio Review: Ask for a portfolio showcasing their previous work in care homes. Look for gardens that incorporate diverse features, textures, and plant varieties to stimulate all senses.

Functionality and Sustainability: • Accessibility and Maintenance: Ensure the

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A well-designed sensory garden can offer a multitude of benefits for your residents, enhancing their well-being, promoting social interaction, and fostering a sense of peace and connection with nature. design prioritizes accessibility for residents with mobility limitations.Raised beds, wide pathways, and easy-to-maintain planting schemes are crucial.

• Safety and Durability: Materials used should be safe, non-toxic, and weatherresistant. Opt for rounded edges and surfaces to minimize fall risks.

Communication and Collaboration: • Clear Communication: Choose a provider who listens attentively to your vision and works collaboratively throughout the design and installation process.

• Staff Training: Enquire about staff training on sensory garden usage and resident engagement within the garden environment.

Additional Pointers: • Seek Recommendations: Talk to fellow care home providers to gather insights and recommendations on reputable sensory garden designers.

• Budget Considerations: Obtain quotes and compare

pricing structures from different providers. Remember, the cheapest option may not always be the best in the long run.

• Long-Term Vision: Consider the future when choosing materials and plants. Opt for solutions that are easily adaptable and expandable as resident needs evolve.

Creating a Sensory Sanctuary By following these tips and involving residents in the planning process, you can ensure your sensory garden becomes a cherished space for relaxation, reminiscing, and sensory stimulation. Remember, a well-designed sensory garden can offer a multitude of benefits for your residents, enhancing their well-being, promoting social interaction, and fostering a sense of peace and connection with nature.

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SEMINARS MONDAY 3RD JUNE 08.45 – 09.30

“Miracle Man – A Story of Resilience and Team Work” Anthony is an inspirational ex-patient of Great Ormond Street Children’s Hospital and is going to share his story of resilience and the power of teamwork and how a positive mindset helped him on his road to recovery following a near death experience.

The impact of self-challenge – saying yes to opportunities and being the best you can be.

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Anthony Bennett Motivational & Inspirational Speaker

09.45 – 10.30

It takes a team - why success is nearly always down to your team.

Resilience and the power of a positive mental attitude.

Learning from setbacks and keep a positive mindset and maintaining motivation.

Yin and Yang - How negative times can result in positive outcomes that help us persevere.

Anthony Bennett is an inspirational speaker and motivational speaker & fundraiser who learned how to walk, talk and speak again after contracting three virus infections at the same time.

In 2006, after returning from a trip to Disneyland Paris Anthony fell extremely ill and was left fighting for his life.

The cause was narrowed down to the air conditioning within the coach and affected 80% of students on the trip but left Anthony with 10% chance of survival after contracting 3 viral infections - Streph-Pneumonia, Influenza, and Staphylococcus.

After making a full recovery, Anthony played a major role in winning a £7.5m Charity Partnership between Whitbread PLC and Great Ormond Street Hospital Children’s Charity, where he spent 4 years traveling the UK and Inspiring teams to get involved in raising the much-needed funds for the children’s charity. The money raised went towards the construction of a brand new cardiac hospital wing, helping at the children’s hospital to treat up to 20% more children.

“Dementia is a Team Game” Dementia used to be somebody else’s problem. Now it is affecting our friends, neighbours, mothers, fathers, brothers and sisters. Ian shows the difference we can ALL make.

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Ian Donaghy Professional Speaker Bigian.co.uk

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Real life examples of how dementia arrived as an uninvited guest in our family How the book “DEAR DEMENTIA” came about to become one of only 25 books endorsed for dementia care worldwide How we can be part of the problem or the solution for those living with dementia The importance of empathy NOT sympathy How to bring community together to change the way people think about people living with dementia Takeaways of how you can be part of the team as DEMENTIA IS A TEAM GAME

Big Ian Donaghy has a unique CV from bouncer to special needs teacher to running Crime Reduction in Secondary Schools to Care Trainer of the Year to award winning Author, Film maker and Dementia campaigner. His work is used all over the world and his powerful keynotes has had him speaking at all major conferences throughout Europe. Expect to laugh... cry...and think.

SEMINARS MONDAY 3RD JUNE 17.00 - 17.45

“The Business of Outstanding Care” Caroline will present her approach to leading a small business with clear focus on growth, processes and outcomes. She is passionate about how taking time to focus on the skills needed to be confident in business can lead to a successful, profitable and values led organisation. Caroline will challenge you to think about your organisation, whatever size or stage you are, in terms of quality improvement and growth.

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Caroline Southgate Director Doris Jones Ltd

What do you know about business?

Who cares if you make a profit?

How to develop yourself as a business leader who still cares.

What is holding you back in developing your business skills?

Caroline Southgate is a chartered physiotherapist who founded a home care company in 2011 as a response to the lack of rehabilitation in home care being provided to her older patients.

In 2019 Doris Jones Ltd gained an Outstanding CQC rating. She has completed a Fellowship for NICE as a social care provider and is now a Board member of the Home Care Association, representing small providers with 1-3 branches.

Caroline provides a good example of business skills development alongside a clinical career and is a proudly in the alumni of Cranfield University’s Business Growth Programme. She is presenting to the Care Forum on the journey from clinician to successful business owner in social care.

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SEMINARS TUESDAY 4TH JUNE

09.00 – 09.45

“CQC Framework and Inspection Preparation” The CQC Single Assessment Framework is live. Join The Caring View for this interactive session, as they provide insights and information on the framework and tips to prepare for your next inspection.

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Mark Topps & Adam Purnell Co-founders The Caring View

Digitising Social Care The Quality Statements I/We Statements Evidence Collection Free Resources

Adam Purnell (he/him), is a dedicated social care advocate with over 15 years working at various levels within the sector. A quality compliance manager, Adam has a passion for supporting managers and leaders in social care to solve problems, grow their knowledge, and promote succession planning within their teams. Adam is the co-founder and host of The Caring View.

Mark Topps has spent over fifteen years working within the care industry, gaining experience in various roles across both healthcare and social care and working in a variety of different services and now works as a Regional Business Manager.

He has led on numerous campaigns for the rights of people who access services, mainly those living with a learning disability and was instrumental in ensuring people living with a learning disability were prioritised for a COVID vaccine during the first wave of the pandemic. Mark continues to advocate for the workforce and those who use care services and has a regular care column with Log My Care.

The Caring View started in 2021 and is the leading free resource for social care, providing weekly livestreams, exclusive podcasts, free documentation and much more.

Co-Founder and hosts, Mark Topps and Adam Purnell’s aim is to create a platform free to access to help educate, elevate and celebrate all things social care. You can find out more information by visiting their website: www.thecaringview.co.uk

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SENSORY GARDENS MONTH: WHICH PLANTS ARE BEST FOR CREATING A SYMPHONY FOR CARE HOME SENSES?

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ensory gardens are calming spaces stimulate the senses, evoke memories, and promote relaxation. But with so many plants to choose from, how do you create a sensory haven that truly engages all five senses? Here’s a guide to selecting the best plants for your residential care home’s sensory garden…

Sight: • Colourful Blooms: Opt for vibrant flowers in contrasting colours like red, yellow, blue, and purple. These will provide visual interest and stimulate the mind.

Examples include pansies, violas, sunflowers, and cosmos.

• Evergreen Foliage: Evergreen plants add year-round visual appeal and provide a sense of structure. Consider using holly bushes, dwarf conifers, or variegated hostas.

• Seasonal Variation: Plant a variety of flowers that bloom throughout the year, ensuring there’s always something colourful to enjoy. Spring bulbs like daffodils and tulips can be followed by summer blooms like roses and lavender, and finished with autumn colour from chrysanthemums and ornamental grasses.

Smell: • Fragrant Flowers and Herbs: Fill the air with delightful scents using fragrant flowers like roses, honeysuckle, and hyacinths. For a touch of practicality, incorporate aromatic herbs like rosemary, lavender, mint, and thyme.

Residents can enjoy the scents and even participate in light gardening activities.

Touch: • Textural Delights: Provide a variety of textures to engage the sense of touch. Include plants with soft leaves like lamb’s ear, feathery fronds of ferns, or the

smooth bark of a dwarf apple tree. Raised planters allow residents to safely explore these textures.

• Sensory Paths: Create a path with contrasting textures, such as smooth pebbles, soft bark chippings, and areas of grass. This can be a stimulating and enjoyable experience for residents using wheelchairs or walkers.

Sound: • Rustling Leaves: Plants with rustling leaves, like bamboo or ornamental grasses, can create a calming and therapeutic sound when swayed by the breeze.

• Water Features: The gentle sound of trickling water from a fountain or birdbath can be incredibly relaxing. Consider incorporating a small water feature, ensuring it’s safe and accessible for residents.

Taste: • Herb Gardens: Raised herb gardens allow residents to participate in growing their own food. This can be a source of pride and enjoyment, and the fresh herbs can be used to enhance meals. Opt for easy-tocare-for herbs like chives, mint, basil, and parsley.

• Edible Fruits (with Supervision): For a touch of sweetness, consider planting soft fruits like strawberries or blueberries.

However, ensure these are

planted in designated areas and supervised when residents are present to avoid any accidental ingestion of unwashed fruit.

Remember: • Safety First: Choose plants that are non-toxic and safe to touch.

Avoid plants with thorns or sharp leaves.

• Accessibility: Ensure raised planters are at an appropriate height for residents to easily enjoy the plants. Wide pathways allow for easy navigation with wheelchairs or walkers.

• Resident Preferences: Consider the backgrounds and preferences of your residents when choosing plants. Familiar scents and textures can be particularly evocative for those living with dementia.

A Sensory Symphony: By incorporating a variety of plants that appeal to all five senses, you can create a sensory garden that provides a truly enriching and stimulating experience for residents in your care home. This haven of colour, fragrance, texture, sound, and taste will promote relaxation, evoke memories, and enhance the overall well-being of your residents.

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It’s about making a difference to every individual.

Proudly supporting

11,000

Care locations

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NHS trusts

180

Local authorities

"By using Access, the customer is at the focus of everything we do.

Ultimately that frees up time for our services to do the things that really matter, delivering outstanding care."

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Find out more about Access software

01206 890 054 hsc.access@theaccessgroup.com

DELEGATES

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Abbotsford Homes

Head of Professional Development

Achieve Together

Regional Manager

Adara Healthcare Ltd

Director & Registered Home Manager

Age Care Ltd

Regional Operations Manager

Aria Care

Regional Manager

Aura Care Homes Ltd

Director

Ballagh Care

Director & Regional Manager

Berkely Care Group

Customer Relations Manager

British Home

Director or Care & Director of Finance

Care Dorset UK

Director of Operations

Draven’s Healthcare

Registered Manager

English Oak Care Homes

Proprietor & Finance Director

Five Rivers

Facilities Manager

Francis Taylor Foundation

Deputy Manager

Haven Care Group

Commissioning Manager

Keys group

Associate director of quality

HSN Care

Director of Compliance

Kent Nirvana Group

Service Manager

Knights Care

Finance Director

Knowles Care Home

Director

Majesticare

Commercial & Compliance

Mannamead Care

Director & Deputy Director

Lyndhurst rest home

Director

NHS Professionals

Head of Clinical Work for Development

DELEGATES

Nirvana Care

Operations Manager

Maricare

Clinical Lead

Nightingale Hammerson

Registered Home Manager

Oak Care Limited

Finance Manager

Oakwood Care Centre

Owner

Opus Villages

Business Operations Director

Orbis Education and Care

Head of Clinical Services

Oxford Care Homes

Director of Operations

Purple oak support

Registered manager

Ranger Home Care Ltd

Director

Royal Mencap Society

Service Manager

Rusthall Lodge

Managing Director

Sanctuary Care

Registered Manager

Serene Care

CEO

Shaw Healthcare Group

Head of Compliance

Sunbreeze Healthcare Ltd

Director

The College of St Barnabas

Operations Manager

The Limes Care Home Ltd

Manager

The Lindens Residential Care

Director

TLC Care

Regional Facilities Manager Compliance Manager

Tregwilym Lodge

Manager

Westgate Healthcare

Head of Catering and Hospitality

Woodbine Manor Care Home

Manager

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DATES FOR YOUR DIARY

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1st & 2nd July

Hilton Manchester Deansgate

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4th & 5th November

Radisson Blu Hotel Manchester Airport

Scan or click here for our website:

5th February 2025

Hilton London Canary Wharf

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Your Vision is our Mission An Honest Brand – The reason Falcon has become the trusted supplier and installation service of all types of flooring is thanks to an excellent reputation gained over the last three decades.

Big name brands, interior designers and building contactors throughout the UK rely on Falcon because it has proven time and again it has knowledge, expertise and innovation, as well as an ability to deliver to deadline.

Contact Us T: 01527 919 988 E: sayhello@falconcontractflooring.com

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SUPPLIER DIRECTORY 1st Waste 01202 393 001 / D.fudge@1stwaste.co.uk 1st Waste Management, a family-run business with over 25 years’ experience provides comprehensive waste management solutions across the UK. Our team of experts ensures a consistent and tailored waste service for your hotels, saving you time, and money. Here is how we achieve it: A fully consolidated service: Only one point of contact & one invoice for all your waste requirements, from general waste to mixed recycling, and glass | Trusted supplier network We collaborate with over 500 suppliers, ensuring the best price and service, locally tailored for every hotel | Proactive customer services: Our industry-leading customer service delivers a 100% service resolution guarantee | Performance tracking via the online Customer Portal Access real-time updates on service levels, compliance assurance, cost management, and overall performance management: Our commitment extends beyond efficient waste management, we believe in recycling, reusing and sustainably disposing of waste in a manner that aligns with your own sustainability objectives.

Access UK Ltd 01206 890 054 / Kristaps.Bumburs@theaccessgroup.com / theaccessgroup.com/en-gb/health-social-care/care-management-software/ Access care management software provides a comprehensive suite of care solutions, giving you all the tools you need to deliver a truly joined-up approach to quality care, with the person placed firmly at the centre. We give you the freedom to deliver connected care to every individual. Our software resolves many challenges in delivering safe, efficient, quality care, from commissioning to delivery of care services, enabling efficient management of staff, resources and services throughout domiciliary and residential care organisations: Care Planning | Scheduling and Rostering | Medication Management | Care Compliance | Learning for Care | Policies and Procedures Access software solutions are the mostly widely used for care management in the UK, by providers in home care, care homes, supported living, complex care and multi-service settings. We have 25 years of experience across social care and are proud to be used in over 10,500 registered care locations, from national organisations to small independents.

Adept Fire & Security Ltd 03450 170 872 / chris@adeptfiresecurity.co.uk Adept Fire & Security Ltd supply, install, service and maintain electronic fire and security systems for the care sector across the UK. Our services include, Fire alarms Nurse call Fire extinguishers Emergency lighting Access control CCTV Disabled alarms EVCS Adept can takeover the service of any number of the systems above giving you a reduced cost, transparent, professional, one-stop supplier of your fire safety and security requirements.

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Advance Facilities Group 01622 720 888 / paul.whay@advance.fm / advancgroupuk.com We are a premium facilities maintenance provider offering a single point of contact for all specialist, reactive and planned works. Advance Facilities Group acts as a corporate umbrella too multiple divisions. We can assist with, but are not limited to; Drainage services, technical solutions providing M&E and planned preventative maintenance to shopping centres, retail and industrial parks, projects/refurbishments and drone surveys. We operate nationwide, covering the commercial, industrial, retail, domestic, healthcare, education, hospitality, law, leisure, science and public sectors.

Amara Hammond 07385 362 537 / russell.pillar@amarahammond.com / amarahammond.com Interiors by Amara Hammond specialises in the interior design and refurbishment of care homes throughout the UK. Working exclusively with the care sector, Amara Hammond understands the importance of having an interior environment that looks and feels amazing, meets the care needs of the residents, and provides a functional working environment for the care staff. We provide a comprehensive solution, starting with the interior design of a space and then project managing the works through to completion, fully furnished and ready to use. We’re passionate about what we do, but we can’t say it better than our client Adam Hutchison of Belmont Healthcare: “When we worked with Amara Hammond throughout the project, they sorted out all the deliveries, fitting, ordered all the paints and liaised with the contractor - I thought that was brilliant. I like the fact they could deal with everything and I would really recommend Amara Hammond”

Amba Health & Care 07583 022 702 / jon.petch@amba.co / amba.co Most operators seek to improve productivity, care quality, and occupancy, but they face difficulties in caregiver recruitment and retention due to the challenging employment environment. Amba helps you deliver better care to residents more efficiently. Our platform automatically collects and analyses information about residents’ sleep, activity, health, safety, medication adherence, continence and more, delivering it to your team when they need it. With Amba, you can say goodbye to disruptive and labour-intensive tasks such as nighttime room checks that disturb residents and incur substantial labour costs. Whether it’s detecting falls, monitoring hydration levels, identifying potential infections, or addressing other wellness and health concerns, caregivers can respond instantly.

Kristen Parsons, Executive Director at Tiffany Village, said, “Amba has been a game-changer, alleviating stress and reducing the workload for nursing staff, the care team, and the families.” Discover how Amba can transform your care services by enhancing your care proposition.

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APETITO 07483 411 676 / rhys.walker-brown@apetito.co.uk / apetito.co.uk apetito are the leading experts in serving nutritious, delicious care home meals for older people. We are passionate about providing our partners with the skills and knowledge to empower them to create an exceptional dining experience with great food that is shared and enjoyed.

Courtney Thorne 07970 194 916 / vikrambhakar@courtney-thorne.co.uk / nursecallsystems.co.uk Courtney Thorne is the UK’s pioneer of nurse call systems, products, and software. Since 1968, our family business has been trusted by the country’s leading healthcare trusts, hospitals and care home operators to deliver dependable 24/7 nurse call systems that make life better for patients and residents and for those charged with protecting them.

DE BELEEF TV 07900 603 474 / support@debeleeftv.co.uk / debeleeftv.com/en Welcome to the world of De BeleefTV, a groundbreaking digital activity table designed to meet the unique needs of both elderly individuals with dementia and those with learning disabilities. Offering a diverse range of games, music, speech exercises, and videos, De BeleefTV is tailored to stimulate cognitive functions, foster social interaction, provide reminiscence and encourage movement. With over 1500 devices sold across Western Europe, De BeleefTV stands as a leader in this specialised field, dedicated to enriching the lives of individuals in care facilities and day centres. Experience the transformative impact of technology in brightening the days of the people in your care.

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Diamond Facilities Support 07500 016 777 / aatkins@diamond-fs.com / diamond-fs.com An experienced, dynamic and innovative FM and Maintenance business specialising in the care sector and working for organisations such as HFT, Outcomes First Group, National Care Group, Acorn Education, Keys Group, Orchard Care Homes and Five Rivers plus other clients such as Boots, Holland & Barrett, Biffa, Gym Group and many more. We operate with state of the art IT systems having a fully functional web portal management system in conjunction with the Job Watch engineer field application to ensure we are operating to the highest standards and as efficiently as is possible. We are a one-stop-shop for all maintenance and compliance requirements operating uniquely through direct labour, over 85% of everything we do is with our own directly employed engineers - we are unique in the sector. We operate nationwide and 24/7 covering Reactive Maintenance, Planned Maintenance, M&E Compliance, Drainage, Roofing, Fire Safety, Cleaning & Project Works.

Earzz Limited 02038 380 090 / rotimi.ogunwede@earzz.co.uk / earzz.com Earzz is an AI-powered acoustic resident monitoring solution designed for care homes to recognise and alert carers to sounds of concern in resident rooms. Earzz offers: -AI-Powered Early Alerts: It recognises specific sounds, like movement noise as the resident gets out of bed, providing EARLY alerts to prevent falls. -Proactive fall management: It also logs restlessness, anxiety and agitation amongst residents at night - like screaming, gasping, coughing, helping manage sundowning amongst those with dementia, even providing remote alerts to carers when residents begin walking with purpose - enabling proactive fall management. It respects privacy, with NO cameras, NO speech recognition, and NO storing of raw audio files. With Earzz, carers can respond faster, reduce falls, minimise unnecessary check-ins and improve overall care while respecting residents’ privacy. Check out a 2min video about Earzz: https://www.youtube.com/watch?v=TjpVx2bMKnc

Energy Efficient Solutions Group 07704 662 854 / geoff.skeates@eesgroup.co.uk / eesgroup.co.uk EES Group provide the latest technologies within the renewable and sustainable energy sector delivering solutions to significantly reduce carbon emissions, save money on energy costs, and ensure a sustainable future for your business. Market leaders in LED and emergency lighting, solar PV, EV charging within both the public and private sector. We pride ourselves on being a trusted partner in delivering an end-to-end solution for a sustainable future. Our comprehensive turnkey services encompass a range of cutting-edge technologies ensuring a seamless and efficient transition to green energy solutions. Offering project planning and dedicated support from initial site evaluations and design through to procurement, installation, delivery, and maintenance. We go beyond conventional approaches, offering bespoke designs that are meticulously crafted based on comprehensive site and desktop surveys. Partner with us on the road to net zero for personalised solutions for carbon reduction, precisely aligned with your business’s sustainability goals.

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Fairfield Care 07385 959 852 / ross@fairfieldcare.co.uk / fairfieldcare.co.uk Fairfield Care is your trusted partner in simplifying care home management and enhancing resident care. We offer a comprehensive range of high quality consumables, equipment and furniture, supported by intuitive ordering portals, expert servicing and added value services such as training and audits. Our dedicated Account Team offer the support you need to allow you to concentrate on what really matters - caring for your residents.

Falcon Contract Flooring 07423 333 746 / james.collett@falconcontractflooring.com / falconcontractflooring.com An Honest Brand - The reason Falcon has become the trusted supplier and installation service of all types of flooring is thanks to an excellent reputation gained over the last three decades. Big name brands, interior designers and architects throughout the UK rely on Falcon because it has proven time and again it has knowledge, expertise and innovation, as well as an ability to deliver to deadline. Whatever your choice of flooring from a traditional Woven carpet to the very latest in commercial flooring design, Falcon’s 100 plus team of handpicked installers are standing by to provide the perfect service. National business, family values - Falcon’s business may have changed considerably from the days of two men and a van but what hasn’t changed is their dedication, honesty, integrity and transparency. You can guarantee the business won’t be beaten on service.

Franklite Ltd 01908 691 818 / paul.robinson@franklite.co.uk / franklite.co.uk Founded in 1973, Franklite is one of the leading innovators in high-quality decorative lighting. Working with clients, architects, lighting consultants, interior designers, M & E consultants and distributors for the residential, hospitality and commercial markets throughout the UK, Europe, Middle and Far East. Having successfully supplied bespoke lighting options within the healthcare industry to Elizabeth Finn, Anovocare and Extracare Charitable Trust, Franklite offer products that balance optimal performance and functionality with beautiful aesthetics. The Woburn range include decorative shades using FRANKled eco disk LED plates which offer complete design flexibility with increased light output, better uniformity and reduced running costs. Remaining at the forefront of the lighting industry with incredible in-house technology which includes the Rigo Near-Field Goniophotometer and highly-skilled design and technical teams who continue to develop signature products.

Our LED plates and most recently award winning tuneable light engines are manufactured in-house and compatible with many of our luminaires.

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H2o Networks 07966 482 003 / adam@h2o-networks.co.uk / h2o-networks.co.uk IT Support, IT Networks, Internet, WIFI & Telecom Solutions Cutting Edge technology for Care Providers. Grant Funding - £10,000 per care home & up to £100K. Save Costs - Reduce IT Costs by up to 40% | Free Financial Comparison - Save with our other Care Groups. Improve Internet & WIFI - No More Complains from Managers - 100MB Internet £75 pm delivered in 3 days | Telephone Coverage Voice Over IP - no upfront hardware or labour costs | IT Consultancy - help your existing IT Team - get projects completed quicker and find out what other Care Groups are doing. Internet / WIFI Issue Solved in 2 hours “Adam and his team have solved and issue in one of our homes that the previous IT could not solve. They have now made sure Internet and WIFI are working in all our homes” Steve Quinn, CEO, Edgeview Group

Haigh Group 01989 760 256 / markm@haigh.co.uk Haigh are specialists in the design, manufacture, and support of waste & sewage handling in a care environment. Established in 1965, Haigh has a reputation for delivering reliable, innovative, efficient waste handling systems. Long product lifespans, a manufacturing and supply chain commitment towards net zero carbon and the inherent low energy requirements of the products themselves sets Haigh apart from others.

The latest developments from Haigh include the Panaway-M1. A rapidly deployable disposal machine that introduces unprecedented flexibility and responsiveness to a care home facility. The flexibility Panaway-M1 introduces allows the infection prevention and economic benefits of disposable pulp to be delivered where and when it would previously simply not have been possible to achieve. Haigh’s core range of Quattro, Solo and Incomaster bedpan, pulp and incontinence product disposal machines all bring proven reduction in costs, logistics and landfill associated with yellow bagging.

Intercall 07956 530 652 / duncan@intercall.co.uk / intercall.co.uk Intercall is the UK manufacturer of Intercall Touch and One nurse call, our innovative Safeguard solutions can be used to silently monitor residents moving Out of Bed and generate automated alerts. We also manufacture the Guardian range of staff attack solutions. Intercall produces industry-leading call system technology into healthcare facilities and secure environments. Our commitment to innovation through continuous research, development and improvement has established Intercall as a global market leader. We call this approach Considered Innovation. Our team are committed to creating solutions that help keep both staff and patients safe and secure. Every Intercall system is the product of specialist knowledge and experience gained through over 25 years of research and development. Intercall is known for its great people, their dedicated customer service and knowledgeable technical support.

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MEDICARE SYSTEMS 07834 748 400 / davidthomas@medicaresystems.co.uk / medicaresystems.co.uk At Medicare Systems, we aim to redefine and elevate the standard of care in healthcare environments by providing cutting-edge, reliable, and user-friendly nurse call solutions. With a commitment to innovation and excellence, we strive to empower healthcare providers with the tools they need to deliver prompt and efficient care to those in their charge. We aim to be at the forefront of technological advancements, continuously pushing boundaries to create state-of-the-art nurse call systems that enhance communication, streamline workflows, and ultimately contribute to improved patient outcomes. Driven by a passion for enhancing the lives of both healthcare professionals and patients, we pledge to maintain the highest standards of quality, reliability, and adaptability in all our solutions. Through our work, we aspire to contribute positively to the healthcare sector, ensuring that every interaction with our nurse call systems reflects our unwavering commitment to excellence and the well-being of those entrusted to care.

Medistock Solutions Ltd medistock.co.uk We are an independent UK medical supplies company and source medical products, including pre hospital ambulance paramedic & first aid, anaesthetic surgical and cosmetic surgery disposables. We supply to private, public and NHS. Our team has over 30 years experience working clinically and in procurement departments within the NHS and private sectors. This means our staff have personally used and tested many of our medical products.

Person Centred Software 01483 357 657 / j.murphy@personcentredsoftware.com / personcentredsoftware.com Person Centred Software offer a Connected Care Platform which provides a suite of integrated solutions covering the full ecosystem of care management within social care. Within the Connected Care Platform, you can use one solution on its own, or you can use multiple that connect, all through a single device. Each area focuses on a particular part of the care ecosystem and when used together, provides a complete solution to improving outcomes for residents, improving the lives of care workers, and improving the overall efficiency, effectiveness, and compliance of a care setting. Solutions include Care Planning, Medication Management, Wellbeing & Activities and Care Home Operations. Person Centred Software build products that improve the lives of people living and working in social care. Their solutions are loved by carers because they are built for carers - in a way that is simple to use and highly effective.

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Sage 07879 775 189 / steven.borthwick@sage.com / sage.com/en-gb/sage-business-cloud/intacct Sage Intacct is a web-based, SaaS accounting and financial management software system designed for use by scale-up and enterprise businesses. Sage Intacct is the #1 modern cloud financial management solution, built by finance experts for finance professionals. It helps CFOs access integrated management and financial reports across their business entities in minutes not days to grow and drive their businesses.

With Sage Intacct you can: · Eliminate manual spreadsheet work · Manage multiple entities within one system · Quickly create the customised reports needed · Use any web browser to get the data you need · Automate, control, and streamline processes · Easily increase transaction volumes and add new entities

Samson Clinical Courses 07595 597 490 / john@samsoncourses.com / samsoncourses.com Samson ORE Courses Limited, also known as Samson Clinical Courses, is a leading training institute for foreigntrained nurses, doctors, and dentists. We offer specialised NMC OSCE training for Adult Registered Nurses, Midwives, and Mental Health Nurses. Our training locations include London, Manchester, and Glasgow, with Glasgow opening on 1 August 2024. We support UK-based carers looking to upgrade to nursing roles, nurses currently employed in other settings seeking new opportunities, and international self-sponsored nurses seeking employment in the UK care sector. Our pass rates are 40% on the first attempt, 82% on the second attempt, and 100% on the third attempt. We are actively seeking partnerships in offering OSCE training for nurses to improve OSCE pass rates with our specialised courses. Additionally, we seek partners for the referral of Band 5 nurses with OSCE passes and/or NMC pins to efficiently fill nursing home positions with our qualified candidates.

Softworks Workforce Management Software 07889 216 698 / pvadukul@softworks.com / softworks.com Softworks Workforce Management Software is a secure, easy-to-use system for all of your Workforce Management needs. Softworks helps eliminate time-consuming manual processes and streamline the management of Employee Time & Attendance with Clocking & Non-Clocking Options Employee Absence Management Employee Scheduling/ Rostering HR Management Flexitime Management Softworks is already helping hundreds of care providers reduce the burden of manual HR administration, automate scheduling, simplify payroll and reduce costs while supporting the provision of exceptional patient care. Our team would be delighted to discuss any workforce management challenges you may be experiencing and demonstrate possible solutions to help you drive improvements in this area.

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Vescom 01295 273 644 / s.thomas@vescom.com / vescom.com Vescom develops, produces and distributes high-quality wallcovering, upholstery and curtain fabrics with quality, eye-catching designs and sustainable materials forming the basis of the collections. Vescom’s strength lies in beautiful, rich and stylish interior products, available in a wide range of materials, structures, textures and colours for the international contract market. Each product meets stringent quality requirements in a production process that’s socially responsible, where sustainability, precision and craftsmanship are predominant themes. Vescom goes the extra mile, using exclusively green electricity and gas, offering collections with recycled content, with Cradle to Cradle certification and is ISO 14001 and ISO 9001 certified.

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7th & 8th October 2024 Radisson Blu Hotel Manchester Airport

Explore how our event unfolds here

meetings

seminars

networking

lasting business relationships

01992 374065

g.buckland@forumevents.co.uk

Total Security Summit

Scan or click here for our website

1st & 2nd July 2024 Hilton Manchester Deansgate The FM Forum is a highly focused event specifically organised for senior professionals who are directly responsible for the purchasing of FM facilities and those who provide products and services within the sector.

The Forum consists of one-to-one business meetings, interactive seminars and valuable networking opportunities, all in two days!

Explore how our event unfolds here

Scan or click here for our website

01992 374079

p.oakman@forumevents.co.uk

/fm-and-tech-forum