BUSINESS THA AT G O E S T H E D I S TA N C E
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19 years in business. 30 years in business.
Ann and Roger Bourke Moxons Bakery
Troy and Benita Johnson McDonald's How long have you and Benita been with McDonald's? Together we have been with McDonald’s for 30 years.
21 years in business.
Darryl Porter Bob Greene Auto Repairs When and where did you first qualify as a mechanic? I began my apprenticeship in 1980 in the business that we currently own – Bob Greene Auto Repair. How has your business grown over the years? After purchasing the automotive repair business in 1991 with myself and one apprentice, we became a Repco Authorised Service Centre in 1992, which is part of a national network of independent repair businesses. Windscreen replacement and tyres have been added to the services available. In 1994 we expanded into garden and machinery sales and service and were one of the first businesses in the area to enter the zero turn mower market. Best work related achievements? Achievements over the years include the training of several high achieving apprentices. The awarding of a Motor Traders Association business award. Ensuring that the workshop has the latest automotive repair technology.
Can you remind our readers of your very early days at McDonald's? Benita started as a crew member at a McDonald’s in Melbourne at the age of 14. She moved to Armidale to pursue her university degree and became part of the opening management team when the Armidale restaurant first opened in 1989. Ten years later, we took over as owner operators and have enjoyed 13 years of serving the community. How has your store improved over the years? We believe that it’s our responsibility to continue to provide even better service to our customers and give the community something to be proud of. We’ve overhauled the external and internal facilities of the restaurant, resulting in a more modern look and feel. The improvements involved dining room upgrades, a brand new Playland and outdoor seating area and recently, a second drive thru lane. What are your most memorable achievements? We are proud to be active members of our community, especially our support to RMHC and the Ride for Sick Kids. We’ve helped raised over $120,000 since the Ride began,in Armidale alone, resulting in its recognition as the 2011 Australia Day Award for community event of the year.
When did you first open? Moxons Bakery first opened its door in 1980, with Ann's parents, Pat and Arthur Moxon, at the helm. Moxons had three bakers and three staff back then. Describe the major changes as they happened? Roger and I bought the store from Mum and Dad when they retired in 1992. We brought in all sorts of new lines, and business grew so rapidly within our first twelve months, that we moved into bigger premises in Marsh Street. In 2004, Nick Rice and Bob Newman constructed a purpose built bakery for us in Mann Street. Today, we employ 38 staff and have four shop fronts in Armidale, that are all going really well. Who has played a vital role in the growth of Moxons Bakery? Well first and foremost, our customers! Mum and dad too, of course. Forsyths Accounting have given us terrific service over the years. Their business advice has proven to be priceless. One person who has always been there for us is Peter Jackson; he's a great mentor and friend. Most importantly, we would like to mention that none of our success could have occurred without our loyal team of staff. We believe that great staff and happy customers are the vital ingredient to a successful business recipe.
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