December 2025

INSIDE THE DECEMBER 2025 ISSUE:

New Art to Enhance the Downtown Experience p. 3

Chef Lisa Dahl

Launches Soup Hope p. 8

Snowstorms

Open Arizona Snowbowl Early p. 9

The Museum Club’s Next Chapter is Yet Unsung

Iconic Route 66 attraction seeks new ‘Zookeeper’

By Peter Corbett, FBN

The Museum Club closed its doors indefinitely on Halloween, leaving the 90-year-old Route 66 roadhouse dark and silent after a long history of entertaining Flagstaff with country music, dancing

Is this the year the music died?

The establishment’s latest operator bowed out of the business after four and a half years, but not before scheduling an auction to sell all the furnishings and memorabilia within the log-cabin walls of the “Zoo Club,” as it came to be called.

The Nov. 8 auction was canceled.

Still, the threat that The Museum Club could lose its vintage decor had sparked a social media backlash against the bar operators.

What would The Museum Club be without its Western art, beer signs, musician publicity photos and abundant taxidermy — including a stuffed mountain lion, elk, deer and bison mounted in the rafters?

The Museum Club operators

involved a group of investors, incorporated in 2021, as Zookeeper LLC, managed by Mike Thompson.

They had one year remaining on their lease with an option for six more years, said Martin Zanzucchi, who owns The Museum Club with his wife, Stacie.

Zookeeper needed to sell off The Museum Club furnishings to “cut its

Known for her Work Ethic and Leadership Skills, Joanne Keene Steps into the City Manager Role

A distance runner, Keene brings the same grit and focus to her position overseeing Flagstaff’s operations, projects, growth

By V. Ronnie Tierney, FBN

As an off-road runner on the rugged paths and switchbacks of Flagstaff, trailblazer Joanne Keene plans to be just as tough in her newly appointed role as Flagstaff city manager.

First on her agenda is to keep the City of Flagstaff’s provisions going strong and to continue to be a responsible organization delivering quality service as well as listening to the needs of the citizens.

“I think this is the fundamentals of local government, and the city has been doing a great job providing services that are incredibly important to our residents: trash pickup, parks,

police, fire, etc. From my perspective, it is to be community focused. I also want to be sure to continue to ensure Flagstaff has opportunities from the state and federal levels for funding and policy changes that are needed.”

Keene is not the first woman Flagstaff city manager; however, she is the first to be appointed following a nationwide recruitment effort. Barbara Goodrich served as interim city manager in 2018-’19.

Coming to the United States when she was 8 years old, Keene was born in Preston, England. Her family landed in New Orleans when her father accepted a position as a design engineer working on the space shuttle for

Finding Mediterranean Coastal Charm on a Hilltop p. 10

Lumberjack Marching Band Plays in Macy’s Parade p. 19

Nutritious Cacao is Celebrated at Living Chocolate p. 28

From Flagstaff to New York City, read more about how our Lumberjacks are capturing the moment on PAGE 19

With a wealth of hard-earned experience in government and legislative affairs, Flagstaff City Manager

Joanne Keene brings her community-first leadership to Flagstaff City Hall. Photo by V. Ronnie Tierney, Fresh Focuses Photography

Light-a-Life

VISIT A COMMUNITY PARTNER

Bright Side Bookshop Unveils Literary Mural

Artwork displays collaboration between businesses, artists, city

By Mary Marini Parra, FBN

Bright Side Bookshop co-owners Lisa Lamberson and Annette Avery are celebrating a long-time dream come true.

With assistance from the Downtown Business Alliance, a nonprofit organization dedicated to preserving historic downtown, the duo secured a grant from the City of Flagstaff’s Beautification in Action Grants (BIA). The BIA is funded by the 2% bed, board and beverage tax revenue and provides mini-grants for streetscape art and beautification.

“[The mural] really brings new energy to the area and showcases the ongoing collaboration between local business, artists and the city,” said Avery.

The DBA panel reviewed more than a dozen submissions by local artists and others from around the country. They decided on “The Writing Process” by talented local mural artist Joel Geist, whose other art includes the “Bee Generous” mural for the Assistance League of Flagstaff and the two murals on the tunnel that connects the Ponderosa Trails neighborhood and Fort Tuthill County Park, underneath I-17. His mural for Bright Side Bookshop ties in the theme of literature and books. Painted on what is meant to look like parchment paper, it personifies the agony, patience, courage and creativity of the writing process. Two one-winged angels with the words “patience,” and “courage” adorn the top of the wall. While Avery says Geist’s mural is about

Continued on page 37

Muralist Joel Geist created this literary scene on an exterior wall of Bright Side Bookshop, designed to capture the agony, patience, courage and creativity of the writing process on what looks like parchment paper. Courtesy photo

The complex mural is a collection of images including two angels adorned with the words: “patience” and “courage.” Courtesy photo

SATURDAYS • 7PM – 10PM

Remember Tic Tac Toe? We made it better!

Every 30 minutes, two winners will be drawn to play Cashmas Clash on our oversized game board! Answer a question correctly and “X” or “O” gets the spot. Each post is worth a different amount of cash. Get three in a row and you win all the cash inside the spots you checked off!

WEDNESDAY, DECEMBER 31

NYE events

NOON • Happy Noon Year Balloon Drop

2PM – 5PM & 7PM – 10PM Drawings every 30 minutes for $500 Cash!

9PM • Live DJ

MIDNIGHT • Happy New Year Toast & Balloon Drop

HAPPY NEW YEAR! JANUARY 1, 2026

1AM • Drawing for $5,000 Cash!

1PM – 3PM • Drawing every hour for $2,026 Cash!

4PM • Brand New Car Drawing

Tourism, Sustainability, Route 66 Take Center Stage

Flagstaff’s Economic Vitality Division celebrates a year of accomplishments

By Stacey Wittig, FBN

Tourism, sustainability and Route 66 took center stage as the Economic Vitality Division of the City of Flagstaff shared highlights from the past year with stakeholders at its Annual Partner Meeting and Luncheon. Preparations for the upcoming 2026 Route 66 Centennial were among the strongest focal points of the program, complemented by a Route 66-themed lunch at the High Country Conference Center on Nov. 5.

From keynote speaker Evan Stern, oral historian and creator of the award-winning “Vanishing Postcards” podcast, to a live, two-minute peek of a new Theatrikos Theatre Company Route 66 production, a tribute to Angel Delgadillo, the legendary “Father of the Mother Road,” and the announcement of a June 6, 2026, celebration in historic downtown, the fast-paced presentation kept attendees engaged throughout.

“We can talk about all the great things this division is doing, especially the highlight, which I will say today is tourism,” said Economic Vitality Division Director Heidi Hansen.

Tourism is Flagstaff’s No. 1 economic sector, employing nearly 8,000 people, welcoming an estimated five million visitors and generating an annual economic impact of $565 million, according to the Discover Flagstaff FY 2025 Annual Report. The report notes that the 2% Bed, Board and Beverage (BBB) tax – collected from restaurants, bars, campgrounds, hotels/motels and short-term rentals – directly enhances the local quality of life and fuels a vibrant visitor experience.

Discover Flagstaff receives 30% of BBB revenue to promote the city through marketing, direct sales, media relations and concierge-level service at the Visitor Center. Tourism revenues also support parks and recreation, beautification,

arts and sciences and economic development.

ATTENDEES SURVEYED

When stakeholders reserved their seats online, they were asked to complete a survey, and the meeting was built around their responses. “You said Discover Flagstaff needs to be front and center with key drivers to get folks here and create quality visits for our city,” said Discover Flagstaff Executive Director Trace Ward.

“And you said that responsible visitation is absolutely critical to mitigate tourism’s footprint because, of course, every industry has a footprint,” Ward added. “Today, you will see a reflection of your thoughts, sentiments and values in the work we’re presenting.”

Videos featuring tourism partners and other familiar faces – including a surprise Sasquatch cameo – punctuated the program with punchy, fast-paced snippets. “Sustainability is a core principle for the City of Flagstaff, and the team at Discover Flagstaff reflects this daily,” said Sustainability Manager Stephen Thompson in one of the videos. He highlighted the digital Flagstaff Trails Passport launched two years ago, listing more than 30 lesser-known trails to support sustainable recreation.

The video outlined Discover Flagstaff’s email campaigns, which reach more than 30,000 people monthly with messages on fire restrictions, trail etiquette, responsible snow play, Leave No Trace principles and more.

Chef John Connelly, owner of Salsa Brava, Fat Olives and Fat Bagels, appeared in another segment: “Throughout the year, the Discover Flagstaff media team has hosted over 55 journalists… When journalists and influencers publish or post about us, it brings third-party credibility to our destination, and people listen and respond.” He added that Phoenix Magazine

Discover Flagstaff team members Ralph Schmid, Ryan Randazzo, Jennifer Schaber, Meg Roederer, Trace Ward, Carrie Nelson, Sabrina Beard, Izabel Madaleno, Jessica Young and Candace Schipper shared the year’s highlights from the airport to the library, noting achievements in economic development and vitality.

Photo by Stacey Wittig

Arizona is the national model for innovative and successful workforce development programs. The Arizona Commerce Authority’s collaborative approach brings together government, academia and industry to develop comprehensive, award-winning and scalable solutions. The Future48 Workforce Accelerators represent Arizona’s latest workforce advancement, connecting students with the skills and know-how needed for jobs in the state’s growing advanced manufacturing industry. The new workforce development facilities will be located throughout the state and provide customized training in key advanced manufacturing segments such as semiconductor, battery, automotive, aerospace & defense, and more.

USA Today Readers Continue to Rank the Weatherford Hotel’s Great Pinecone Among the Nation’s Best New Year’s Eve Drops

By Bonnie Stevens, FBN

The national spotlight is shining brightly on Flagstaff and the Weatherford Hotel’s Great Pinecone again this year, as USA Today readers are voting for the best New Year’s Eve Drops in the nation. Last year, the mountain town’s six-foot-tall, LED-lighted holiday sensation ranked fifth in the Readers’ Choice Awards

The much-anticipated Flagstaff tradition will be marking its 26th year of ushering in the New Year to the countdown and cheers of revelers in the streets and on the historic hotel’s balconies. Three lowerings are scheduled for Wednesday, Dec. 31: at noon for Noon Year’s Eve in coordination with the Downtown Business Alliance and holiday activities on Heritage Square; at 10 p.m., to coincide with the descent of New York’s illuminated crystal ball in Times Square, and at midnight for all those on Mountain Standard Time.

The Great Pinecone Drop began on Dec. 31, 1999, to honor the Weatherford’s first century. The Victorian building opened as a hotel on Jan. 1, 1900. “It is so much fun for us to see everyone come out for the Great Pine-

cone,” said Henry Taylor, who with his wife, Pamela “Sam” Green, have been lovingly restoring the three-story building for decades. “We are humbled by how much attention the Great Pinecone Drop has received through the years and how many wonderful memories have been created around the celebration.”

“For both of us and everyone who works at the Weatherford Hotel, the Great Pinecone is a point of pride,” said Green. “It brings us so much joy to look out over the downtown on New Year’s Eve and see thousands of people gathering for the Pinecone Drop. Our work through the years has been to preserve and share this beautiful piece of history that has welcomed U.S. presidents, artists, authors, gunslingers and gamblers in elegant Victorian style.”

In addition, from 8 p.m. to 1 a.m., the Weatherford Hotel also is hosting its 21+ VIP Golden Ticket New Year’s Eve event in the Zane Grey Ballroom with access to the wrap-around balconies and a front-row view of the Great Pinecone. Only 100 Golden Tickets are available, which include catered hors d’oeuvres, desserts, a prime rib

carving station, champagne service and access to live music on all floors, including the blues with Steve Willis in Charly’s and local disco-funk favorite, Bad Delicious, in the Gopher Hole.

On New Year’s Eve, the City of Flagstaff will close downtown to traffic north of Route 66. DJ Mario Soulece will be playing dance music for the Noon Years Eve event and the evening program, beginning at 8 p.m.

Following the Great Pinecone Drop at 10 p.m. and midnight, the city will light up the night sky with fireworks.

BREAKFAST WITH SANTA

Santa is returning to the Weatherford Hotel on Saturdays, Dec. 6, 13 and 20. The event features a festive breakfast, photos with Santa and holiday cheer throughout the decorated hotel. Tickets are $40 per person, with children aged 3 and under admitted free when seated on a lap. Highchairs are available on a first-come, first-served basis. FBN

For tickets or questions about Breakfast with Santa or the VIP Golden Ticket event, contact Bailey at eventscoordinator@ weatherfordhotel.com or (928) 779-1919.

The Weatherford Hotel’s LED-lighted metal pinecone is in position above the historic downtown, in preparation for the 26th annual Great Pinecone Drop. Courtesy photo

Northern Arizona is open for business. As Flagstaff brings on new homes, schools, restaurants, and tourism destinations, we’re delivering the energy that makes it possible. We understand that economic development isn’t just about numbers — it’s about building strong communities, creating opportunity, and making partnerships. That’s why we’re committed to fueling the future of Flagstaff, one connection at a time.

uesaz.com

Chef Lisa Dahl to Host Film and Feast Benefit and Gala Weekend

Sedona restaurateur launches foundation with Soup Hope to nourish communities

By Bonnie Stevens, FBN

In classic Lisa Dahl style, the multiaward-winning Sedona chef and restaurateur is creating a weekend of culinary and cultural experiences, where careful attention is given to every detail. The Film and Feast Benefit and Gala Weekend, Dec. 12-14, will launch The Dahl Foundation, celebrate the 30th anniversary of Dahl & Di Luca Ristorante Italiano and introduce Soup Hope to feed and nourish communities in need.

“I’m pouring everything from my soul into the planning of three events that will be unlike anything we’ve ever done before,” said Dahl. “Over an extraordinary three-day weekend, each event will be filled with beauty, brilliant entertainment, wine fit for royalty, laughter, love, artistry and, of course, incredible food. But the true gift isn’t the celebrations, it’s what we can do together.”

Guests from around the world are expected to convene in Sedona to make history and officially kick off

what Dahl is calling “the 2026 year of action.” The Lisa Dahl Foundation, whose focused efforts through the last year, since becoming a 501(c)(3) organization, have advanced significantly, she says, toward the foundation’s target mission of mobilizing to help restore dignity and respect while bringing nutritious food and clean water to Native American Nations and equally deserving communities.

“We will nourish communities with Soup Hope – The Universal Soup of Love,” she said. “Your ticket, your bid [during event auctions], your referral and your ongoing donations all matter.”

A TRIBUTE TO THE FORGOTTEN PEOPLE

On Friday, Dec. 12, Mariposa will set the stage for the weekend’s opening luncheon and what Dahl describes as an afternoon of “inspired cuisine, heartfelt performances and moments designed to move you to your core.”

As a legacy to Dahl’s late son, Justin, she has choreographed the “Native American Cultures, Film, Music, and Friendships” experience.

“We begin on the sacred ground at Mariposa, attend a screening of our film, ‘Lisa Dahl: Blessed by Grace,’ then return for a celebration of In-

digenous artistry and music featuring tribal drumming, native flutes and storytelling that reminds us of who walked this land before us, followed with incredible food,” she said.

CELEBRAZIONE FIESTA: A NIGHT OF DIVINE ROMANCE

In honor of the restaurant that began a culinary empire, which had a major impact on the local workforce and sparked Sedona’s international reputation as a foodie destination, Dahl invites guests to “dress in their finest Italian threads” and join in a 30th anniversary dinner at Dahl & Di Luca, “Celebrazione Fiesta,” which means celebration Italian style.

“This intimate, romantic, extraordinary wine dinner will be crafted in homage to my lifelong passion: Italian soul food,” she said. “Together with David Dimler, our beloved wine director for 26 years and recipient of 48 Wine Spectator Awards of Excellence, we have designed an unforgettable sixcourse meal to embrace the evening.”

‘WHEN YOU COOK WITH LOVE, YOU FEED THE SOUL’

The weekend finale includes a “handsin-the-dough” event, with the Pizza and Wine Brunch at Pisa Lisa in the Village of Oak Creek, Sunday, Dec.

14. “We’ll don complimentary ‘When you cook with love, you feed the soul’ aprons to make pizza together, sip our new private-label wine Passionista de Sedona, sample our Soup Hope blend and share a Sunday that is definitely going to be a ball!” said Dahl.

Her unique soup is a savory, plantbased, gluten-free Minestra featuring 27 varieties of organic heirloom beans and legumes, combined with an array of organically grown vegetables, fresh herbs and spices. “This rich and nourishing soup embodies both the artistry of gourmet cooking and the science of balanced nutrition, delivering a meal that is not only delicious but also deeply restorative,” she said.

Soup Hope is sold in all six of her Sedona restaurants. Proceeds from Project Soup Hope support communities in need, where poverty and natural emergencies have created food insecurity.

TURNING PASSION INTO ACTION

From the time she was a little girl, Dahl

says she has known she was meant to serve a higher purpose. “I didn’t always know what form it would take, but now I do. Feeding people is my calling.”

For the past year or so, she has been sharing a favorite phrase: Passion without action is just a word. “I get tears when I think about how close we now are to making this a reality. Now is the time for action. By joining us this weekend, you’re not just attending an unforgettable event, you are giving life to a cause that can change lives. Soup Hope and our other key foundation initiatives can start a movement that proves compassion is the most powerful ingredient we possess.”

Those attending multiple events will receive an Epicurean Goodie Bag featuring culinary treasures, including Dahl’s new wine, artisan olive oil and other surprises. For tickets and more information, visit https://www.lisadahlfoundation.org/gala_weekend. FBN

The Film and Feast Benefit and Gala Weekend will open at Mariposa Latin Inspired Grill in Sedona with a celebration of Indigenous artistry and music featuring tribal drumming, Native flutes and storytelling. The three-day event launches The Dahl Foundation and promotes Project Soup Hope, a Chef Lisa Dahl initiative aimed at feeding communities facing food insecurity. Courtesy photo

“I’ve got a favorite phrase I’ve been saying for probably a year, Passion without action is just a word,” said Chef Lisa Dahl, noting that the benefit weekend is unlike anything she has ever done before. “I get tears when I think about how close we now are to making this a reality. Now is the time for action.” Courtesy photo

Arizona Snowbowl Reports a Deep Start to Winter

By Bonnie Stevens, FBN

Arizona Snowbowl was scheduled to open for the winter season Friday, Nov. 21, but Mother Nature had other plans. A storm system that began Sunday, Nov. 16, delivered nearly four feet of new snow and by Thursday morning, Nov. 20, ski resort officials decided to open a day ahead of schedule. Word quickly spread and by afternoon, skiers and boarders were joyfully swooshing in the season.

The next day, hundreds of winter sports enthusiasts joined in the formal opening celebration at the base of the Arizona Gondola, which included 10 trails to explore, donuts, coffee, hot chocolate, live music and giveaways, including sky-blue Snowbowl neck gaiters.

Opening weekend brought even more snowfall, totaling 47 inches during opening week. But it didn’t stop there. By Monday, Nov. 24, the mountain resort reported a final snowstorm accumulation of 57 inches with another storm in the forecast!

At the time of this publication, five lifts and 39 trails are reported to be open. “Mother Nature is spoiling us so far this season,” stated

Snowbowl’s e-news blast. This, after an extended warm weather season with the summer tubing hill, bungee trampoline, climbing wall and the Scenic Gondola, which carried a record-setting number of riders.

Snowbowl crews worked through the summer to remove dead and downed trees to reduce forest fuels and provide new and improved gladed tree runs for skiers and boarders

to enjoy.

Meanwhile, a full schedule of events is planned for winter, she says, plus new programs to make snow sports more accessible for all ages, including Family Fridays. “We are offering family lift tickets and rental packages, starting at $20, that include ‘Tips and Tricks’ lessons on Big Spruce from 2-5 p.m.”  Lifts operating until 5 p.m., on

Family Fridays, Jan. 9 through March 27, include Little Spruce, Big Spruce, Aspen, Hart Prairie and Humphreys. The Hart Prairie Lodge dining room will stay open until 5 p.m., as well. Cookies and cocoa will be served on the lodge pavers while sidewalk sales and local vendors create a festival atmosphere.

Online registration is required for Family Fridays. FBN

To keep up with snowfall and events, visit www.snowbowl.ski.

The winter season officially roared to life at 9 a.m., Friday, Nov. 21, with cheers from skiers and snowboarders anxious to explore the open trails. Courtesy photo

“Mother Nature is spoiling us” read Snowbowl’s e-news blast, as opening week saw 47 inches of new snow, with more on the way. Courtesy photo

Visitors and Locals Escape to the Mediterranean at Forest Villas Hotel

Courtyards, fountains, balconies and lush landscaping capture old-world coastal sophistication

By V. Ronnie Tierney, FBN

About 30 years ago, a family from Europe stood on a hilltop in Prescott with the hope of building a hotel that characterizes the beauty of the Mediterranean. Their dream came to life with Forest Villas Hotel.

Inspired by the Italy’s Amalfi Coast, Forest Villas Hotel continues to be family-owned, handed down to the next generation.

“We built this boutique hotel in 1995 when there was nothing around it. My parents stood on this hill and decided this is where they wanted to build, said Fred Nash. “Our goal is to provide a welcoming environment supported by exceptional customer service.”

Representing that next generation, Nash says the goal is to elevate the

homegrown, community-driven hotel to the next level through thoughtful renovations and strategic expansion, positioning it as the premier hotel in Prescott.

Upon entering Forest Villas’ driveway, rose gardens, rippling fountains and private balconies blend with the hilltop view. Inside, the expansive lobby opens to a grand staircase. Crystal chandeliers, a white grand piano, a crackling fireplace and comfortable furniture set the mood. Coffee and cookies welcome guests throughout the day. The resort is also pet friendly.

“Some of the pieces of art in the rooms are from Italy as well as our chandeliers in the lobby,” said General Manager Jane Lenci. “People really love our grand staircase because it is different and unique, fun and whimsical. We have an Italian tapestry above the fireplace, cherubs in some rooms, wood pieces and custom cabinetry.”

The boutique hotel operates around a culture of customer service. “I have worked for brand

The boutique hotel promotes indoor-outdoor living, with courtyards, balconies and lush vegetation. Courtesy photos

Northern Arizona Healthcare announces Sunshine Award winners

The Sunshine Award is a quarterly recognition honoring non-nursing staff who go above and beyond when caring for patients. It shines a light on compassionate colleagues who reflect Northern Arizona Healthcare’s values and mission of Improving health, healing people.

Congratulations to the latest winner from Flagstaff Medical Center (FMC)! Read what colleagues shared when nominating him:

Dwight Downs Lead Outpatient Pharmacist

"Dwight is one of those rare individuals who consistently makes life easier for everyone around him. His commitment to excellence and compassion shines through every interaction. His dedication, kindness, and reliability make him an invaluable member of the team and an ideal person for this recognition."

"Dwight is so helpful and has a great 'can-do' attitude. Our patients discharging to hospice benefit from his rapid response time, and his efforts ensure everything goes as smoothly as possible.”

"Dwight is awesome. He’s always kind and helpful, and he makes things happen quickly when we need medications in hand. He is amazing!"

Have you received excellent care at FMC? Patients, family members and colleagues can submit nominations for the Sunshine Award. Submission forms are available in all departments.

// BUSINESS CENTS // BY

BONNIE STEVENS, FBN

Five Key Principles for Event Planning or Festive Dinners

As an event planner, I’ve seen a lot: an outdoor celebration

so cold it could break violins and freeze cameras; a microburst so precise it could target your event and snap heavy metal poles in two, tossing them like toothpicks; and a keynote speaker so ill with the flu that she could muster all the energy and inspiration of a frozen turkey. This and more makes me an expert in the Plan B department. Resourcefulness is everything. Here are my five key principles for your holiday event.

1. NEVER UNDERESTIMATE THE GIFT OF THE HOLIDAY CANDLE

I read an article once that said the worst holiday gifts are socks and candles. Whoever made this statement has never had their power go out right before a dinner party. At 3:30 p.m., right as my husband and I were about to start cooking for our small, intimate holiday gathering, I remember smugly thinking: Everything is perfect and on time! Never think that. Those next two hours were critical to our success, but even if we grilled in the rain, the house was growing dark-

er. That’s when I remembered: We had received a lot of holiday candles through the years! Soon, our house was one big aromatic experience of iced cranberry, cinnamon, nutmeg, vanilla and leather, and romantically lighted. Guests thought we were cooking something interesting. Sadly, we weren’t, yet!

2. DELEGATE, ESPECIALLY AT THE LAST MINUTE

You know what else doesn’t work when you have no electricity? Just about everything – the garage door, the refrigerator, the freezer, the blow dryer. And when APS alerts your phone to tell you not to worry because you’ll have power restored in two hours, that’s definitely a good time to worry and time to call in support, like neighbors with ice. Also, make sure at least one of your guests loves you a lot and won’t mind when you ask her to put on oven mitts up to her elbows and babysit the oven when the power does come back on, even though she’s wearing a holiday dress meant to dazzle and heels dressed to kill.

3. INVITE GUESTS WHO ARE EVENT PLANNERS, PERFORMERS, STORYTELLERS, PUBLIC SPEAKERS

Extroverted strangers in a dimly lit room that smells like a gingerbread horse barn will definitely find something to talk about! As they are maneuvering around other people’s coolers filled with ice, they will make their own entertainment. That’s when you’ll feel the heavily padded hand of your oven-mitted friend land encouragingly on your back assuring you that everyone is having such a good time that no one is even thinking about dinner!

4.

TAKE A TIP FROM A SERVER

Every good server knows that if you can get a beverage in a guest’s hand, you have just bought yourself and the utility company some time. In our case, the beverage of choice was the exotic Peruvian-inspired Pisco Sour. No one really knows what that is, so they don’t have an opinion yet and the process is messy but fun to watch. Let curiosity work in your favor while the volunteer bartender of the group – there’s always one among your extroverts – entertains with egg whites,

a shaker and salted rims, while you scramble to salvage your meal.

5. SERVE A MEMORABLE DESSERT

This is really your last chance to impress, so make it count. No matter how the rest of the evening went and the fact that your expensive gelato has slowly become an Italian softserve lump, offer it with a shot of decadent chocolate liqueur. When you need a showstopper and a scene stealer, make like Bonnie Raitt and give them some-

thing to talk about. When it comes to events, we are really all just little children inside. We want to be surprised. We want to be entertained. We want to laugh like there’s no tomorrow. And we want to go home with a goodie bag. Give them the gift of the holiday candle. FBN

Bonnie Stevens is the editor of FBN. She is a career journalist and public relations consultant. She can be reached at bonnie. stevens@gmail.com.

Wild Moments in Focus

Photographer Carol DiQuilio captures the beauty of birds and mammals in vivid detail

Carol DiQuilio has only lived in Clarkdale a little over a year, but the word is out on her nature photography, as the subjects in the captivating photos seem to jump out at passersby in local shops.

The nature photographer has been perfecting her craft for 60 years. With the decision to downsize, she moved from Texas to Clarkdale. Her Arizona adventures have included camping at Deadhorse State Park in Cottonwood while searching for her new home and traveling to Patagonia in Southern Arizona to capture photos of birds and mammals.

DiQuilio uses different cameras and lenses, depending on how far she is from the birds or mammals. Quail are her favorite birds to photograph.

“I’m trying to get a hummingbird on a snow-covered branch,” she said.

One of her most cherished photos is of an osprey feeding its young at Page Springs. She also has stunning images of songbirds, eagles and owls.

“Some birds are skittish,” she said,

“but some mammals will let you get close.” For example, a family of foxes moved into her yard when she lived in Johnson City, Texas. “They would get close to me because they got to know me. That was phenomenal.”

Those foxes were in her yard for eight years. “When I moved, they moved to my girlfriend’s house down the street. They are in the same subdivision and that makes me feel good.”

Javelina, pronghorn, bobcats, mountain lions and coyotes are among her subjects. She has cameras set up in her yard, where wildlife often visit.

For decades, starting in the 1980s, DiQuilio worked in photo labs and graphic design. It was only 10 years ago that she started out on her own.

“I always wanted my own business,” she said.

Born and raised in Buffalo, New York, Carol studiead at the Rochester Institute of Technology and earned Continued on page 38

Nature photographer Carol DiQuilio lives in Clarkdale, surrounded by art and nature. Photos by Stan Bindell

Silver Belle Rings in Flagstaff’s Holiday Season

The 2025 U.S. Capitol Christmas Tree, a 53-foot red fir

named “Silver Belle,” made its only stop in Arizona at the Flagstaff Mall for a community holiday season celebration that included Santa and Mrs. Claus on Friday, Nov. 7.

This year’s tree, from the Humboldt-Toiyabe National Forest in Nevada, came in a gift box of sorts, pulled by a semi-truck, as it crossed the country to Washington, D.C., where it will be on display on the West Lawn of the U.S. Capitol Building.

The visit, presented in partnership with Discover Flagstaff, brought together businesses and organizations from the mall and elsewhere, including Arizona Snowbowl, Bearizona and Salvation Army, adding to the festivities as Northern Arizona residents and guests gathered to sign the package and mark the momentous occasion.

The 55-year tradition of bringing a Christmas tree from the nation’s forests to the Capitol is made possible with support from partners such as the Society of American Foresters and Sierra Forever, along with contributions from companies and volunteers across America.

Offering Less Traffic for Motorists

Third-party MVD offices strive to reduce wait times, increase hours of operation

By Betsey Bruner, FBN

Motor Vehicle Division (MVD) offices have not always had the best reputation for short wait times and speedy service, but now there is an alternative to the state-run operations.

Enter third-party MVD providers, which are located across the state, including in more rural areas where services may be sparser. Independent of the state-run offices, they are private businesses contracted to process vehicle-related transactions, such as registration renewals, title transfers and driver’s license applications.

Arizona Auto License Services General Manager Howard Moss says his business offers services for driver’s licenses and ID cards, registration and tags, vehicle titles, mobile home titles, vehicle verification inspection, handicap placards and road testing.

He says there are several advantages to seeking help at third-party MVDs. “There are dramatically shorter wait times (usually under 15-20 minutes), experienced and customer-focused staff, walk-in availability for services that the state requires appointments for (especially travel driver’s licenses and road tests), and much more convenient hours.”

Unlike some third-party providers that focus mainly on dealership work, he says Arizona Auto License Services is 100% direct-to-consumer support for the everyday driver.

The family-owned business operates in six locations: Flagstaff, Laveen Village, Avondale and three offices in Phoenix.

Moss, who has been with the business since 2005, said he is the manager at all six locations. He spent years in financial services and also worked in motor vehicle administration for a third-party MVD in Illinois.

“We used to do paperwork for the State of Illinois and help people with title changes,” he said. “We got a contract to help with license work and got the third-party program started with the State of Arizona.”

Today, Moss spends most of his time at the Avondale location in the winter and the Flagstaff location in the summer. He says the Flagstaff location, on North Highway 89, has a wide reach.

“We serve many communities – Winslow, Williams, the Navajo Nation, the Hopi Reservation, Page/Lake Powell – and a surprising number of customers who drive up from the Verde Valley, because there are no third-party offices down there yet.”

In some rural locations where there are no state MVDs, it can be necessary to drive a considerable distance to the closest state office.

“That’s why the rural office like Flagstaff is more convenient for people who don’t have an office in their area,” he said.

With a total of about 80 Arizona Auto License Services employees, staff members prefer telling customers what documents they will need before they arrive. “They can call and find out exactly what they need, and also information is available online,” Moss said. “We’re more than happy to take phone calls to let people know what they need.”

A common mistake for title transfers includes not signing or filling out the title incorrectly, which can void the whole transaction. “We always recommend letting us complete the title work to avoid that headache.”

Another common error is forgetting two current Arizona proofs of residency or bringing only a photocopy of their birth certificate or passport when applying for travel driver’s licenses. This last is particularly relevant, as the Arizona Auto License Services offices  have been especially busy providing the new travel driver’s license, also called the REAL ID, which features a gold star on the license. Without the star, it can be more difficult to fly domestically.

Requirements for the ID have changed five times since Sept. 11, Moss explained. In May, the ID was made mandatory. “We specialize in making the process painless for the general public,”

Welcoming

(928) 526-5691

crestins.com

Commercial Broker Ryan King to our team!

Ryan is a third generation Flagstaff native with countless ties to the community. Tom is a true insurance professional with over 40 years of experience in the industry. Along with Crest, we are set up to help with any insurance need out there.

What We Offer

• We specialize in Commercial Property, General Liability, Workers’ Compensation, and Commercial Auto Insurance.

• We provide access to several specialized and competitive markets.

• Our local office provides the opportunity for in-person consultations and superior customer service

The Crest Advantage

• Top 100 P/C Agency for 7 consecutive years

• Dedication to continuing education with changing markets and new programs

• A vast amount of insurance resources with offices in six states.

• Crest gives back to the community and we sponsor countless organizations.

Ryan King Tom Turner

Arizona Motor Vehicle Department offices have competition from third-party MVD providers supporting motorists with their driver license renewals, vehicle title transfers and other commonly needed services.

Photo by Betsey Bruner

Quad Cities Business News Suspends Operations After More Than a Decade of Regional Coverage

By Bonnie Stevens, FBN

Quad Cities Business News

(QCBN), a staple of regional journalism for 13 years, has suspended operations. The December issue will be the final edition of the monthly publication that has covered business growth, economic development, community health issues and education innovation across Prescott, Prescott Valley, Chino Valley, Dewey-Humboldt, the Verde Valley and beyond.

Owner and Publisher Troy Bix said the decision was difficult but necessary, citing financial and operational constraints that have intensified in recent years.

“This publication has always been about lifting up our community by telling the stories that matter,” Bix said. “We have worked hard to be a reliable, positive voice for the Prescott area, and stepping away for now is one of the hardest decisions I’ve had to make. But it’s the right one at this moment. We hope that, with time and community support, there will be an opportunity for QCBN to return.”

Bravely founded in the slow

recovery years following The Great Recession, Quad Cities Business News carved out a unique niche in the region’s media landscape by focusing on local entrepreneurs, regional development and the people shaping the future of Yavapai County. Its coverage highlighted small-business milestones, industry trends, healthcare expansion, workforce challenges and education initiatives that touched families and shaped the quality of life across the Quad Cities.

QCBN also chronicled the region’s growing foothold in technology and innovation. The late Ray Newton, whose deep love for the people of the area was evident in his stories, reported on the expansion of Pure Wafer, Prescott’s advanced silicon-wafer reclamation facility that supports semiconductor manufacturing across the country.

Among his many stories, he often highlighted tech-adjacent developments connected to Embry-Riddle Aeronautical University, including robotics, cybersecurity and unmanned aircraft systems programs that fuel local research partnerships and startup activity.

Newton also touched hearts and allowed readers to know and honor Kayla Mueller – the young Prescott humanitarian who was kidnapped and killed by ISIS terrorists – and warmly hold her parents, Carl and Marsha Mueller, in their thoughts. His story, “Carrying Kayla’s Message,” brought tears when a commercial pilot, Captain Kathleen Delany of Prescott, unknowingly purchased Kayla’s backpack for her epic climb up Mount Kilimanjaro.

“I pulled out a worn but readable 2009 airline ticket receipt for Kayla Mueller from Phoenix to Atlanta and then Guatemala [from the backpack],” Delany told Newton. “My mom told me that name was familiar. I Googled it. When I saw who it was, I got chills. The hair on my arms was sticking up. The range of my emotions – intense. It hit me. I was meant to have this pack. I had a connection to this young woman who traveled the world making a positive difference in people’s lives, helping others, helping relieve suffering. What an incredible young woman Kayla was,” Delany said, wiping tears from her eyes.

Newton reported that she then contacted Kayla’s parents and told them she wanted to dedicate the hike in Kayla’s name. The full October 2021 story can be found at QuadCitiesBusinessNews.com.

“Ray had a huge impact on QCBN,” said Bix. “His enthusiasm

and admiration for the people of the Quad Cities brought authenticity and heart to every story he wrote. He continuously reminded us of what truly matters.”

Through the last decade, the small QCBN team mourned the loss of two

QCBN owners Amy and Troy Bix are grateful for the opportunity to have been part of the Quad Cities community for more than a decade. Courtesy photo

Flagstaff Wins Dark Sky Place of the Year Award

The City of Flagstaff has been awarded the prestigious Dark Sky Place of the Year award from DarkSky International. This recognition follows more than six decades of intentional stewardship of the city’s night skies, beginning when Flagstaff created the world’s first outdoor lighting ordinance in 1958. Following a proposal from the Flagstaff Dark Skies Coalition to create the program, Flagstaff was designated the world’s first International Dark Sky City on Oct. 24, 2001. Today, Flagstaff remains the largest such community by population and proves that cities can enjoy economic growth while conserving the nighttime environment for its residents and visitors.

The Flagstaff Code Compliance section is tasked with implementing dark sky regulations around the city. The team regularly reviews outdoor lighting permit applications, conducts inspections, investigates complaints and enforces compliance when necessary. The Flagstaff Dark Skies Coalition supports the city’s efforts through education and community dark sky awareness events. Together, this work enables the preservation of Flagstaff’s dark skies to protect and enhance the quality of life for its residents, states a new release from the city.

This also allows for important industries to operate in Flagstaff, including scientific research and astrotourism at Lowell Observatory, research and critical military operations at two naval facilities, including the US Naval Observatory Flagstaff Station, and training operations at Camp Navajo, say city representatives. Through this work, the Code Compliance team works to improve the quality of the nighttime environment by mitigating light pollution in our community.

Building on its 1958 outdoor lighting ordinance, both the City of Flagstaff and surrounding Coconino County

have led with innovative approaches to protecting the nocturnal environment.

In 1989, Coconino County approved the world’s first lighting code to restrict both spectrum and lighting amounts, followed shortly by Flagstaff. The city’s most recent outdoor lighting code, adopted in 2023, addresses modern technologies like LEDs while continuing to restrict spectrum primarily to amber wavelengths, in alignment with current research on the adverse effects of blue light at night on humans, wildlife and plants.

Additionally, the city and the Coalition actively mentor other communi-

ties pursuing Dark Sky certification and share their expertise and best practices to help other cities around the world restore the stars – and even the Milky Way – to their own skies.

DarkSky’s Annual Awards honor the people, places and communities that are leading efforts to protect the night from the harmful impacts of light pollution and highlight the work being done across the globe to preserve dark skies and the nighttime environment.

Meet Dr. Eamonn Mahoney: Innovating Minimally Invasive Spine Surgery in Northern Arizona

Dr. Eamonn Mahoney is a board-certified, fellowship-trained orthopedic spine surgeon at Northern Arizona Orthopaedics, caring for patients through the Spine and Pain Specialty Center. He completed his spine fellowship at SpineCare Medical Group, residency at Yale University, and earned his M.D. from New York University and B.S. from Fordham University.

With more than 13 years of experience in surgical and non-surgical spine care, Dr. Mahoney is recognized for his expertise in advanced, minimally invasive procedures that reduce pain and speed recovery. He specializes in complex spine reconstruction, revision surgery, and lateral access techniques, including Transforaminal Lumbar Interbody Fusion (TLIF) and Oblique Lateral Interbody Fusion (OLIF).

“I use technology and techniques considered state-of-the-art in spine surgery today, and I have a deep appreciation for the innovation surrounding minimally invasive spine surgeries,” said Dr. Mahoney.

Passionate about advancing patient outcomes and expanding access to innovative care, Dr. Mahoney continues to bring leading-edge spine treatments to communities across Northern Arizona. For expert spine care in Northern Arizona, Dr. Eamonn Mahoney provides compassionate, patient-centered treatment.

Northern Arizona Orthopaedics

With locations in Flagstaff, Prescott Valley, and the White Mountains, NAO provides comprehensive orthopedic care with over 50 years of trusted experience.

Outcomes by HOPCo

Dr. Eamonn Mahoney at Northern Arizona Orthopaedics (NAO)

Members of the Flagstaff Code Compliance section and Flagstaff Dark Skies Coalition celebrate the recognition. Courtesy photo

The Flagstaff Dark Skies Coalition monitors the glow from city lights. Courtesy photo

Nutcracker Snowglobe Experience Returns to Inspire Joy and Hope

Dancers bring classic holiday tale to life at Lessons by Lexe Dance Studio

By Bonnie Stevens, FBN

Born from pandemic ingenuity, the Nutcracker Snowglobe Experience is returning to Prescott for the sixth year, 6-8 p.m., Friday and Saturday, Dec. 19 and 20, at Lessons by Lexe Dance Studio in the Pine Ridge Marketplace.

A PIVOT AND A POP UP

When COVID-19 caused much of the world to shut down in 2020, holiday magic seemed to disappear with it. For dance instructor and studio owner Alexes “Lexe” Hudson, whose Lessons by Lexe Dance Studio traditionally filled December with parades, senior-home visits and community performances, the sudden silence felt devastating.

“Our studio is very community based,” she said. “I learned long ago that if you pour into your community, your community will pour into you.” She says seeing every performance get canceled during the 2020 holiday

season was a huge blow to the dancers and the instructors.

But giving in to disappointment is not Hudson’s style. Instead, she invented something new: “I thought, ‘How cool would it be to ‘snowglobe’ our dancers?’” she said. Thus, the Nutcracker Snowglobe Experience quickly came together – a walkthrough retelling of the classic holiday ballet, performed safely behind the studio’s frosted windows, with music piped outdoors as viewers strolled by in the night, socially distanced in the cool Prescott air.

“In 2020, the dancers had already learned their Nutcracker roles, as they were prepared to perform on the studio’s Christmas Parade float,” she said. “We quickly transformed the studio with backdrops and beautifully decorated windows, and our patrons could walk around outside, staying safe, peering into the ‘snowglobes’ and feeling the joy of the holidays.”

A PRESCOTT HOLIDAY TRADITION WAS BORN

What began as a pop-up performance has become one of Prescott’s favorite holiday traditions. The cast has grown to 41 dancers this year, the largest group yet, and many have performed the studio’s Nutcracker Snowglobe

Experience in the past.

The 15-minute guided walk takes small groups around the exterior of the studio. Inside, dancers portray characters of the classic holiday tale including Clara, the Nutcracker, the Sugar Plum Fairy, the Rat King, toy soldiers, the Snow Queen, Arabian dancers, Chinese dancers and more.

A volunteer storyteller leads each group, weaving the narrative in and out of seven scenes about a young girl who receives a nutcracker doll as a Christmas gift, which gets broken but comes to life in her dream and takes her on a magical journey.

“Our performances condense ‘The Nutcracker’ from a three-hour show to 15 minutes and set the tone for the holidays,” Hudson said. “When we invented this idea, there was a lot of need for joy and hope in our country and our world. We wanted to give people something beautiful, something bigger, that would last beyond the performance.”

BACK BY POPULAR DEMAND

The community response was immediate and overwhelming. “We weren’t expecting to do it past the pandemic, but people kept asking, ‘Are you bringing it back next year?’” she said. “It’s really cool to see this small idea to keep

of all ages portray

the dancers performing through the holidays turn into so much more.”

The event is now a fundraiser for the studio’s company team, helping dancers pay competition fees and ac-

cess more performance opportunities. Tickets are $10 for adults and $5 for children, ages 13 and younger, and are available at the door. Groups of about Continued on page 36

Dancers

characters of the classic holiday tale including Clara, the Nutcracker, the Sugar Plum Fairy and more, as guests peer in through frosted windows, which create a magical snowglobe effect. Courtesy photo

A Historic Moment for NAU in the Macy’s Thanksgiving Day Parade

By José Luis Cruz Rivera

Iam thrilled to share a moment of immense pride for Northern Arizona University. Our very own Lumberjack Marching Band made history this Thanksgiving as the first university from Arizona ever to perform in the iconic Macy’s Thanksgiving Day Parade. With approximately 260 passionate performers, many of whom are not even music majors, our students marched 2.5 miles through the heart of New York City, captivating millions of spectators and viewers across the nation.

Chosen from more than 100 applicants, the Lumberjack Marching Band was one of just 10 bands invited to participate in the 99th edition of this storied parade. Their performance in Herald Square was nothing short of spectacular, featuring a heartfelt tribute to Flagstaff and the upcoming Route 66 centennial. With custom tuba covers and a vibrant rendition of John Mayer’s “Get Your Kicks on Route 66,” they brought a unique Arizona spirit to a national stage.

A special shoutout to Mayor Becky Daggett and Vice Mayor Miranda Sweet for joining us in New York to cheer on the Lumberjack Marching Band as they performed in Herald Square and also to the City of Flagstaff and Discover Flagstaff for support in bringing Flagstaff’s Historic Route 66 Centennial celebration onto the national stage.

This was truly a dream realized for our students, and what an extraordinary way to represent NAU, Flagstaff and the state of Arizona. I could not

The Lumberjack Marching Band drum majors prepare to lead the band onto Herald Square, to practice for the nationally broadcast performance at the Macy’s Thanksgiving Day Parade Courtesy photos

The NAU Lumberjack Marching Band lines up to practice in Herald Square. Continued on page 34

// MAYOR’S ADDRESS // BY

BECKY DAGGETT

Keeping Flagstaff Safe Through Preparedness and Partnership

Keeping our community safe is always top of mind for me and for city staff. Readers will be glad to know that Flagstaff’s fire, police and emergency management staff work closely on safety planning and all three work with regional partners on drills to ensure they are ever-ready for any emergency.

A large part of Flagstaff’s strategy for protection from destructive wildland fire involves many partners engaged in the planning of forest thinning treatments, prescribed fire and wildfire

response. Thanks to a recent state grant, the city is going to construct a regional wildland fire training facility.

This facility will provide year-round, high-quality training opportunities for local and regional fire personnel.

Serving as the base for the Flagstaff Fire Department’s (FFD) Wildland Fire Management Program (WFMP), this facility will also enhance coordination among local, state and federal firefighting agencies.

Each Flagstaff firefighter receives wildland fire training as well as hazard-

A large part of Flagstaff’s strategy for protection from destructive wildland fire involves many partners engaged in the planning of forest thinning treatments, prescribed fire and wildfire response. Thanks to a recent state grant, the city is going to construct a regional wildland fire training facility. This facility will provide year-round, high-quality training opportunities for local and regional fire personnel.

ous materials first responder operations training (among other specialized training) and all undertake annual continuing education.

Recognizing that not every call for service requires a fire apparatus or law enforcement response, the city worked with local partners for several months to develop the Community Alliance, Response, and Engagement (CARE) team. When appropriate, dispatchers will send this unit – comprised of two mental health professionals, one trained as an Emergency Medical Technician – to the reported location. The CARE van is equipped to handle non-emergencies and even transport individuals if needed. Each update to council indicates that the program is effective and leaves firefighters and law enforcement officers free to respond to true emergencies.

Earlier this year, the Flagstaff Police Department (FPD) received an anti-human trafficking grant. Along with Northland Family Help Center and with member organizations Coconino County Attorney’s Office, Coconino County Sheriff’s Office, Northern Arizona University Police Department and nonprofit Applejack’s Ranch,

they have formed the North Star Task Force. The task force has been effective in its short existence – both in suspect apprehensions and in assisting other law enforcement agencies.

Police Chief Sean Connelly has created Indigenous and Cross-Ability advisory councils and has demonstrated he wants to hear from our community. The last time we discussed these councils, he told me that the creation of a Latino advisory council is next.

The City of Flagstaff has made emergency management a priority to ensure proper coordination and risk assessment. The city created the Emergency Operations Plan – an all-hazards plan that identifies city division and partner entity roles and responsibilities during an emergency or disaster. Last summer, the city held an emergency drill at the Flagstaff airport, complete with dozens of “injured” individuals, on-site triage and transport to the Flagstaff Medical Center.

I want to emphasize the importance of signing up for emergency notifications. By signing up at coconino. az.gov/ready, you’ll make sure that you receive notifica-

tions about emergencies affecting you and your neighbors. If you wish, you can give additional information about members in your household (including pets) to assist emergency responders. All information you provide is private and your information isn’t shared outside of emergency response.

On Sept. 16, the city council received a presentation regarding a potential public safety ballot measure. A citizens’ review committee is forming to consider needs, finances and current fiscal realities. It’s expected that this committee will present its recommendations to the city council in early June.

I encourage you to review the video recording of that meeting and to stay engaged. I’m always available to Flagstaff residents at becky.daggett@ flagstaffaz.gov. FBN

Becky Daggett is the mayor of Flagstaff.

Can You Hear Them Now?

By Jeff Lane, Au.D.

Hearing loss is an insidious condition that affects all aspects of an individual’s life. Enjoying television or movies means turning up the volume too loud for others or reading captions. In-person conversations become less enjoyable because of the effort required of the hearing-impaired listener. Phone conversations can be even more difficult, as visual cues are unavailable and the quality of the connection can vary. The inability to communicate effectively over the phone can be frustrating and exacerbate isolation, especially in these times. Luckily, solutions are available!

BLUETOOTH HEARING AIDS

Modern hearing aids have Blue-

tooth directly built in to the devices. The days of wearing intermediate accessories around the neck are gone. With this direct connection, any audio signal originating from a cell phone can be streamed directly to the hearing aids. This includes videos, music, podcasts and, of course, phone calls. Using Bluetooth for phone calls offers multiple advantages. First, the call signal can be processed for the hearing loss. Hearing aids function by amplifying the signal according to the user’s hearing loss. Frequencies with more significant loss receive more volume, while frequencies where the person hears better receive less. Thus, the frequency response is designed to help the wearer hear the signal as clearly as possible. Hearing aids have a distinct phone program automat-

Modern hearing aids have Bluetooth directly built in to the devices. The days of wearing intermediate accessories around the neck are gone. With this direct connection, any audio signal originating from a cell phone can be streamed directly to the hearing aids.

ically installed, meaning the call will be amplified in the same manner as environmental sounds.

Another benefit of using Bluetooth of phone calls is that positioning and distance of the phone are no longer an issue. When listening to the phone acoustically, the receiver must be placed near the hearing aid microphone in order to be amplified. This can often mean moving the phone around to find the “sweet spot,” or holding it in an unnatural manner. Bluetooth eliminates this struggle, as the signal is streamed directly to the aids. It also allows any call to be hands-free, as the distance from the phone is not a factor. Whether your phone is buried in your purse, or you are driving and wish to remain safe, it is possible to answer the call using the hearing aid and enjoy the conversation without ever needing to touch the phone.

CAPTIONS

Bluetooth works as a solution for cell phones, but what about landlines? The solution here would be a captioned telephone. A captioned telephone, as its name suggests, has a screen on which the other person’s words are typed, allowing the user to read along while listening. Visual cues lessen the

cognitive load, meaning it takes less effort to comprehend the conversation. The captioning occurs in real-time, providing a natural experience. Most companies have an employee who provides the captioning, rather than a machine, ensuring accuracy. There employees are required to transcribe the conversation faithfully, meaning no part of a conversation can be altered or censored. Regarding privacy, all conversations are deleted on the employee’s end immediately after the call ends. However, the person using the phone is able to save conversations for reference if they choose. For example, if a conversation revolved around a doctor’s appointment, the conversation could be saved to ensure the date and time of the appointment were not forgotten.

Anyone may qualify for this phone and service. A federal phone tax provides funding, meaning the user never has to pay for any aspect. It’s helpful and free! The only requirement is that an application be submitted by a hearing care provider confirming that the recipient indeed has a hearing loss. At that point, the company will come to the home and install the phone and provide training on its use. A phone line is not

required. Additionally, internet service is no longer required. If a person does not have internet in the home, the company now has hardware that still grants access to the service. There are no barriers any longer!

Returning to cell phones, captioning services are also available in app form. It functions the same as the landline, ensuring similar quality. At of this writing, the app is only available for iPhones, although Android devices are currently in beta. Again, the only requirement is that a hearing care provider verify the need for the service. If the app is downloaded without an application, it will be nonfunctional. If the options above sound appealing, contact a hearing healthcare provider to help guide the process and select the best option. Communication, in all forms, is a vital component to quality of life. FBN

Trinity Hearing Center is located at 1330 N. Rim Dr., Suite B in Flagstaff. For more information, visit the website at TrinityHearing.net. Jeff Lane is a doctor of audiology with a passion for improving the lives of others. Dr. Lane may be reached at 928-522-0500 or at audio@ trinityhearing.net.

Supporting Our Loved Ones in Recovery This Holiday Season

By Roy DuPrez, M.Ed.

As the holiday season approaches, we’re reminded of the power of connection – family, community and the meaningful traditions that bring us together. For families walking alongside a loved one in recovery, this time of year can feel especially emotional. The holidays are often joyful, but they can also allow stress, old patterns and memories tied to addiction to surface.

Yet, with intention and support, the season can also be a time of healing and renewal.

A mother of a Back2Basics client recently shared this heartfelt reflection about her son’s progress:

“After my first visit with my son at

B2B, I feel like a miracle has occurred.

‘My Grinch heart grew three sizes that day!’

He is three months sober, his anger is gone, and I love to hear him laugh. While recovery will be ongoing—and surely will have bumps—I already feel like I have my son back. I can’t stop the tears of joy.

I keep telling my son how proud I am. And I am so grateful to the talented people at B2B. When our family was in such a desperate place, it’s hard to believe that there is a path to happiness, sobriety and sustained mental health. B2B has the map of how to get there.

The turnaround can be quite fast. I am truly amazed.” —Mom from Portland, OR

Invite honest conversations about how your loved one feels heading into the season. Create space for them to share any anxieties or concerns. A simple “How are you feeling about the holidays?” can go a long way in strengthening trust.

Parents like her remind us that hope is real – and recovery is possible.

Below are several thoughtful ways families can support a newly sober loved one, including adult children, during the holidays:

OPEN COMMUNICATION

Invite honest conversations about how your loved one feels heading into the season. Create space for them to share any anxieties or concerns. A simple “How are you feeling about the holidays?” can go a long way in strengthening trust.

PLAN TOGETHER

Involve them in planning. Ask which events feel comfortable, which may feel challenging and work together to create a plan that avoids unnecessary pressure.

SET REALISTIC EXPECTATIONS

Your loved one may not have the energy – or desire – to attend every gathering. Flexibility is key. Encourage breaks and let them know it’s okay to step back when needed.

aren’t centered around alcohol or highstress environments – volunteering, nature walks, game nights or cooking together. Meaningful experiences don’t require old triggers.

ESTABLISH SUPPORTIVE BOUNDARIES

If you’re hosting, consider setting guidelines around alcohol or ensuring supportive people are present. Let your loved one know they can step away whenever they feel overwhelmed.

ENCOURAGE SELF-CARE

Support their commitment to recovery by encouraging meetings, mindfulness practices, rest and quiet time. Protecting their emotional well-being is especially important this time of year.

CELEBRATE MILESTONES

If they’ve achieved a sobriety milestone, acknowledge it – privately or with family. Recognition reinforces their progress and strengthens confidence.

sion. Your steady presence matters more than you may realize.

EXPLORE RECOVERY RESOURCES

Organizations like Alcoholics Anonymous and Narcotics Anonymous often host additional meetings on major holidays – support that can help keep routines and accountability in place.

This holiday season, may we show up for our loved ones with empathy, openness and encouragement. Small acts of understanding can make this time of year not only manageable, but deeply meaningful for those in early recovery. FBN

CREATE NEW TRADITIONS

Consider developing traditions that

PRACTICE PATIENCE AND GRACE

Recovery isn’t linear. If emotions run high or challenges arise, respond with patience, understanding and compas-

Roy DuPrez is the CEO and founder of Back2Basics Outdoor Adventure Recovery in Flagstaff. DuPrez received his B.S. and M.Ed. from Northern Arizona University. Back2Basics helps men ages 18–35 recover from addiction through a unique combination of structured residential treatment and outdoor adventure therapy. For more information, visit www.back2basicsrecovery.com, call 928-814-2220, or email rduprez@b2badventures.com.

The Power of Radio During the Holidays: Connecting Communities Across Northern Arizona

By Mike Jensen

The holiday season is one of the most important – and competitive – times of year for local businesses across Flagstaff, the Verde Valley, Prescott and Prescott Valley. While digital advertising grows louder every December, one platform continues to rise above the noise with unmatched reach, trust and community connection: local radio.

Radio remains the most powerful local medium in Northern Arizona because it meets consumers where they are. As holiday traffic increases – shoppers driving to stores, families traveling between communities and residents attending seasonal events –radio stays with them. Data continues to show that more than 85% of adults listen to radio each week, even during the hectic weeks leading up to the holidays. That consistent reach gives businesses the ability to stay top-ofmind at the exact moments customers are making decisions.

But radio’s greatest strength this time of year is its ability to create and elevate community connection. In Prescott and Prescott Valley, local

stations highlight small businesses, seasonal festivals, parades and charity drives. In the Verde Valley, radio helps amplify local artisans, wineries, restaurants and holiday markets.

In Flagstaff, stations rally residents around events, winter recreation and major seasonal food drives that directly support local families.

When a business partners with radio during the holidays, it isn’t just buying ads – it’s participating in a shared regional tradition. Radio becomes a bridge, connecting local businesses with listeners across multiple communities who value hometown support and local pride.

The holidays are also the perfect season for storytelling. A heartfelt thank you message from a local owner, a creative seasonal offer or a community-focused sponsorship resonates more deeply on radio than on any other platform. Listeners trust the familiar voices and the local personalities who guide them through the season.

In a time defined by tradition, connection and giving back, radio continues to be Northern Arizona’s most effective and most trusted holi-

Mike Jensen is the regional director of sales and marketing at Yavapai Broadcasting in

than 25 years of experience in media broadcasting and advertising across the country,

is passionate about helping

day marketing partner. For businesses wanting to stand out across across Flagstaff, the Verde Valley, Prescott and Prescott Valley, this is the moment to be heard. FBN

Central and Northern Arizona, overseeing stations 95.9 KKLD, 105.7 KVRD, 100.1 KVNA, 96.3 KYBC, and ESPN Radio 104.7 in Flagstaff. With more

Mike

businesses grow through impactful radio advertising and digital marketing. He focuses on delivering results, boosting brand visibility and building strong, lasting partnerships for success.

Thousands Expected to Celebrate the New Year’s Eve Whiskey Row Boot Drop

By Tracey Horn

The Whiskey Row Boot Drop is back and bigger than ever, celebrating its 15th year as Northern Arizona’s most iconic New Year’s Eve event. On Wednesday, Dec. 31, thousands will gather in historic downtown Prescott to welcome the New Year with the drop of a dazzling 6-foot illuminated cowboy boot from the Palace Building’s 40-foot flagpole.

This year’s milestone event builds on the excitement of last year’s worldwide recognition, when CNN aired the Boot Drop live to a global audience. “It was incredible to see our small-town tradition featured on an international stage,” said Matt Brassard, producer of the Whiskey Row Boot Drop. “We’re thrilled to continue sharing Prescott’s unique charm and Western heritage with the world.”

The celebration will feature two boot drops – one at 10 p.m., to coincide with the New York City ball drop, and another at midnight – each accompanied by spectacular fireworks displays lighting up the Prescott night sky.

The Boot Drop is more than just a party; it’s a celebration of our com-

munity and our Western roots. What started 15 years ago with just 4,000 attendees has grown into a tradition that now draws more than 20,000 people. It’s a bucket-list event that brings joy, hope and togetherness as we step into the New Year.

This year’s entertainment lineup includes live music from The Instant Classics, a renowned Classic Rock and Top 40s cover band from Phoenix, ensuring a night of unforgettable energy and fun. Attendees can also enjoy food from local street vendors, carnival games and prizes throughout the evening. Hosting the festivities will be Leza Lachapelle Dandos of Leza Live 1490AM/103.5FM and Marco Espitia of M & M Entertainment.

“The Boot Drop has become a true Prescott tradition, offering something for all ages,” added Brassard. “It’s the perfect way to close out the holiday season and ring in the New Year with family, friends and neighbors.”

EVENT DETAILS:

When: Thursday, Dec. 31, 2025 Where: Whiskey Row, Downtown Prescott Highlights: Two boot drops (10 p.m.

and midnight), fireworks, live music, food vendors, games and more Attendees are encouraged to dress warmly for this outdoor event and celebrate responsibly.

The Whiskey Row Boot Drop is presented by Findlay Auto Group Prescott, Blue Cross Blue Shield of Arizona and the Experience Prescott Office of Tourism.

For more information, contact Matt Brassard at 1-800-975-0013 or visit bootdrop.com.

Join us for an unforgettable night of celebration, community, and tradition as we ring in 2026 together in the heart of Prescott! FBN

Additional support provided by ZebraScapes, Ability Remodeling, Cemex, Springhill Suites, Residence Inn, C4th Home Improvement, APS, Fancy That!, Bucky’s Casino, Dignity Health, Yavapai Casino, Matt’s Saloon, Lighthouse Coffee Company, The Daily Courier, Blind Brothers Arizona, Black Arrow Native American Jewelry & Art, KPPV106.7FM, KDDL94.3FM, JUAN107.1FM, JACK94.7FM, KQNA1130AM, American Mailer, Your Home First Magazine, Sparklight Advertising, Torme, El Gato Azul, Prescott Living, Prescott Now, Magic99.1FM,

New Year’s Eve revelers are encouraged to dress warmly for an evening of live music, carnival games and the countdown to 2026. Courtesy photo

KAFF92.9FM, Hope Arizona Shine 103.9FM, The Mountain 93.9FM, Hits106, Prescott Woman Magazine, Red White & Brew, Hotel St. Michael, Hair Station 105, FooteWork Auto License & Title, Quad Cities Business News, and Flagstaff Business News.

Tracey Horn launched Helken & Horn Advertising Agency, Inc., in Prescott more than 30 years ago. Since then, Tracey and her team have developed more than 1,000 campaigns for both small and large businesses in Northern Arizona.

Exploring 50-Year, Assumable and Portable Mortgages

By Chris Hallows

The state of the 2025 Housing Union has been a complex one. According to Redfin, only 28 homes out of 1,000 nationally changed hands. This is one of the slowest housing market shifts in 30 years. With record high home prices, many buyers remain sidelined. While sellers may then outweigh buyers in some markets, they aren’t as motivated given that 70% of mortgages

remain below 5% and current rates remain at a 10 year high in the low 6% range as of the time of this article writing in late November.

On top of these factors, economic uncertainty about job security, inflation and broader instabilities aren’t helping either buyers or sellers to feel confident in making large life moves accompanied by large financial transactions of a home purchase. “Complex problems can have complex solutions,” is a statement I’ve learned

Not only does a 50-year mortgage mean that a homeowner is building equity at a much slower pace, they are also stacking up a significantly longer period of interest. Based on the same $430,000 average loan example, the 50-year mortgage borrower would pay an additional $463,410 in interest or essentially almost double that of the 30-year mortgage borrower, assuming both paid regular payments and went full term.

to appreciate as it doesn’t seem like our modern-day world has too many simple problems. The current housing market is no different and it seems to be quite a maze to try to navigate our way forward. In November, there were several concepts floated on social media by Federal Housing Finance Agency (FHFA) Director Bill Pulte. A few of these hot topics were 50-year mortgages, Assumable Conventional Loans and Portable Mortgages. Any ideas helping more Americans afford home ownership are worth exploring so that’s what I’d like to do in this month’s article. But reader beware, as I think you’ll find that these three ideas aren’t the “silver bullet” some would hope for.

THE 50-YEAR MORTGAGE SOLUTION

Simple math, right? Longer term, lower payment, more affordability? My team’s current average loan amount in Flagstaff is approximately $430,000, so just from that standpoint, we’d be looking at a monthly principal and interest reduction from $2,682 to $2,383, or otherwise about

$299 per month. This is under the complete guesswork assumption of those terms being offered at the same rate and based on today’s low 6% range, 30-year fixed rate.

That’s pretty much where the good idea begins and ends and where some of the issues arise. First issue: Would these be at the same interest rate? There’s not a magic “bank of mortgage” giving out all these rates, there are investors like you and me, as well as large institutions that are considering their return on investment when it comes to mortgage-backed securities. We naturally see a reduction in interest rates when there is a shorter term, given that the total principal to the investor will be paid back sooner. A higher risk and cost are associated with longer terms. That face value savings then would likely be reduced by a higher 50-year term if the logic of today’s current rate and time cost of money were applied.

The next concern is overall cost to the borrower. Loan amortization is a very important term and reality when it comes to that question. Loan amortization is the schedule in which a borrower’s payment to the bank

then contributes to interest and to principal. Initially most of the payment goes to interest but this shifts overtime. Not only does a 50-year mortgage mean that a homeowner is building equity at a much slower pace, they are also stacking up a significantly longer period of interest. Based on the same $430,000 average loan example, the 50-year mortgage borrower would pay an additional $463,410 in interest or essentially almost double that of the 30-year mortgage borrower, assuming both paid regular payments and went full term.

Finally, history would teach us that when lending costs go down, the cost of the asset goes up. Just look at what home prices did with sub 4% rates. Even though I know the cost of lending is a debatable one, given the last point on interest, if folks can have lower payments and more folks then can afford to buy, it is very likely that there is more demand. And without a matching increase in inventory, this could lead to higher home prices. Would a 50-year mortgage actually solve anything, or would we just be

Many Roads to Recovery: How The Guidance Center Helps Individuals Navigate Sobriety Through the Holidays

By Devon Forrest

Recovery is rarely a straight line, and during the holidays, it can feel even steeper. The season brings family gatherings, office parties, travel and financial stress, all wrapped in expectations of joy and connection. For someone managing a substance use disorder, those same traditions that others look forward to can become emotionally exhausting or even dangerous.

At The Guidance Center (TGC), Flagstaff’s nonprofit mental health and recovery provider, staff knows that the holidays require both vigilance and compassion. “This time of year can bring joy,” one clinician noted, “but it can also stir up old habits, grief or stress that people in recovery have worked hard to manage.”

National data supports what local providers see every winter. Overdose rates rise by about 22% during the hol

treatment. Nearly four in 10 adults report that their stress levels increase during November and December, a spike that can magnify temptation, anxiety, depression and fatigue. Family tensions, disrupted schedules and the ever-present flow of alcohol all create what one might call the perfect storm.

The Guidance Center’s approach recognizes that no two recovery journeys look the same. The organization offers multiple levels of care to fit different needs. Our residential treatment program provides a structured pause from daily life, combining group and individual therapy, education, sober community outings and peer support. For those balancing work or family responsibilities, outpatient programs allow people to continue their routines while still receiving consistent therapeutic support.

Therapists at TGC use evidence-based practices such as Cognitive Behavioral Therapy (CBT),

staff members often emphasize that recovery is not just about techniques, but about connection. Maintaining relationships, accountability and healthy routines becomes especially important when the familiar rhythms of daily life are interrupted by holiday stress.

When structure gives way to chaos, the risk of relapse rises. Financial worries, travel fatigue, emotional family encounters and social pressure to drink can all chip away at a person’s stability. Experts note that people in early recovery are particularly vulnerable during special occasions such as holidays or vacations, when regular support meetings might be missed. Clinicians at TGC often work with clients to build holiday relapse-prevention plans, ahead of time, identifying triggers, scheduling extra meetings and finding safe, sober ways to celebrate. It’s not about avoiding the holidays. It’s about being prepared for them.

Flagstaff’s business community also plays an important role in supporting recovery this time of year. Employers can ease seasonal stress by being flexi-

ble with scheduling, recognizing emotional strain and hosting sober-friendly events that include non-alcoholic drink options and safe transportation. Encouraging employee wellness programs and sharing information from local organizations like TGC can make a meaningful difference. Supporting recovery isn’t just a matter of health, it also affects workplace safety, productivity and the overall well-being of our community.

Recovery doesn’t end when the calendar year does. For someone walking that path, the work continues, quietly and persistently. At the Guidance Center, the message is simple: Progress isn’t a straight climb. It bends and circles, sometimes doubles back, but every step still counts. What matters most is staying on the trail.

As Flagstaff moves through an other holiday season, its recovery community prepares in its own quiet way: checking routines, reinforcing support networks and finding strength in connection. For lo-

cal businesses, neighbors and families, one of the most meaningful gifts this year might be offering a steady hand to someone finding their way forward. If you or someone you know needs support, The Guidance Center is available 24 hours a day. Visit tgcaz.org or call 928-527-1899 for more information. FBN

This article was written with input from Katherine, a longtime Flagstaff resident and former patient. Because she has firsthand experience with our different services, both in-patient and outpatient, it means a lot to me that she’s willing to offer input for this publication. Additionally, watching her thrive in the community is especially meaningful for me and our capable, caring team.

Snow-Ometer Helps Prepare Visitors Attending Holiday Events

By Ryan Randazzo

After a strong autumn for visitation in Flagstaff that was boosted by a brilliant display of fall colors, it’s time to swap out the trusty Leaf-ometer for the Snow-ometer to welcome the holiday travelers to Arizona’s Winter Wonderland.

The Snow-ometer is an important tool our city uses to help inform winter travelers of the conditions on the ground at an elevation of 7,000 feet, but also to prepare people visiting with information on where to go and how to stay and play responsibly. It also encourages visitors to stay overnight and to have a plan, as winter weather can be unpredictable.

The Snow-ometer complements the Winter Recreation Map that Discover Flagstaff publishes and markets to people outside the city who are likely to visit during winter. The map is a partnership with the city, Coconino County and nearby winter attractions.

The Snow-ometer and Winter Recreation Map are key to ensuring visitation remains strong through the holiday season, and that the guests we welcome to the city respect local values. Of course, Flagstaff has a packed calendar of holiday events planned for residents and visitors alike.

They start with the Snowflake Festival, 10 a.m. to 1 p.m., Saturday, Dec. 6, at the Flagstaff Visitor Center. The free event includes pictures with Santa (take your own or purchase $1 polaroids), games, crafts, an art market and a new-toy donation collection for the Northern Arizona Law Enforcement Toy Drive (packaged toys only). Horse-drawn carriage rides are scheduled to return to the Visitor Center on weekends, too, running through Sunday, Jan. 4.

After the Snowflake Festival, Santa will head north across downtown for the Winter Wonderland and Tree Lighting, a free event planned from 2:30 p.m. to 7 p.m., Saturday, Dec. 6, at Heritage Square. The family-friendly celebration culminates with the lighting of the tree and a visit from Santa.

The first weekend of the month is shaping up to be a busy weekend for Santa, who will return to Heritage Square from 11 a.m. to 1 p.m., Sunday, Dec. 7, for the Howlidays Pawp-Up fund-

// The Snow-ometer complements the Winter Recreation Map that Discover Flagstaff publishes and markets to people outside the city who are likely to visit during winter. The map is a partnership with the city, Coconino County and nearby winter attractions. //

raiser. The Pawp-Up is a chance to dress up dogs for a free photo with Santa, and donations will be accepted benefitting High Country Humane and Coconino Humane Association.

Those looking to get a jump on holiday shopping can find three art markets along the Cultural Corridor on Fort Valley Road from 10 a.m. to 4 p.m., Saturday and Sunday, Dec. 6 and 7. The holiday markets will be at Coconino Center for the Arts in partnership with Flagstaff Mountain Town Market, at Flagstaff Arts and Leadership Academy and at Museum of Northern Arizona (which will be open until 5 p.m. both days). The three markets will offer children’s activities, refreshments and music on both days.

Those seeking live entertainment for the holidays can look forward to “Stargazer Winter Cabaret” performances at Coconino Center for the Arts at 7 p.m., Friday and Saturday, Dec. 5 and 6, and a 2:30 p.m. performance Sunday, Dec. 7. The program promises “a joyous blend of showtunes, dancing, live music and acting to celebrate the holidays and help us reflect on the true meaning of the season,” and feature songs from Wicked, Hamilton, Anastasia, White Christmas, Moana and more. Tickets are available at coconinoarts. org.

Another live performance running locally this season is the Theatrikos presentation of “The Man Who Saved Christmas,” running through Sunday, Dec. 21. The bright, breezy, toe-tapping musical is set during World War I, with a curmudgeon who’s out to cancel Christmas and a toy tycoon to the rescue. For tickets, visit theatrikos.com.

The Holiday Parade of Lights will take place downtown, 6-8 p.m., Saturday, Dec. 13, with lighted floats from a variety of Flagstaff businesses and civic groups, organized by the Greater Flagstaff Chamber of Commerce.

The free Winter Movie Series at The Orpheum Theater will bring Saturday showings Dec. 6, 13 and 20. Doors open 9 a.m. and concessions will be available for showings of Home Alone, Elf and The Santa Clause. Seating will be available on a first-come basis.

Each of those Saturdays also will feature Breakfast with Santa from 9 a.m. to 11 a.m. at The Weatherford Hotel, with tickets available online at weatherfordhotel.com.

The Weatherford Hotel’s Great Pinecone Drop on New Year’s Eve features an LED-lighted, metal pinecone sculpture lowered from the Weatherford’s roof at noon and 10 p.m., and again at midnight. This event has been named one of the top New Year’s events in the country. Golden Ticket passes are available for New Year’s Eve heavy hors d’oeuvres inside the Weatherford Hotel and access to the wrap-around balconies. The Noon Year’s Eve event Wednesday, Dec. 31 will feature crafts, a sparkling apple-cider toast and other family-friendly programming. FBN

Discover Flagstaff wishes everyone a festive holiday season. Visit discoverflagstaff.com for additional information.

Ryan Randazzo is the media relations and marketing project manager for Discover Flagstaff.

VerdeValleyBUSINESS NEWS

Serving the Greater Verde Valley

Chef Andrew Raab Brings Big-City Experience to Camp Verde’s Bullpen Grill

The seasoned chef enjoys the quieter pace and thriving following

By V. Ronnie Tierney, VVBN

VerdeValley

After serving as vice president of culinary operations at the Urth Caffé in Los Angeles, Chef Andrew Raab moved his family to Sedona, seeking a slower pace.

Serving the Greater Verde Valley

“We had four Urth Caffés to start and ended up with 10 locations,” he said, noting the business is now international.

Born in Maryland, Raab ran three successful restaurants for 10 years before moving to the West. Upon landing in Sedona, he served as chef at René at Tlaquepaque for two years.

“Andy did me a big favor coming to work here at René,” said Mercer Mohr of Mercer’s Kitchen Group. “It was a big sigh of relief for me. He has a good business background, understands costs and made

some good business suggestions. He was on top of things, a leader and the staff enjoyed working with him. He was so jovial and made the job fun. We miss him and his pastries are amazing.”

BUSINESS NEWS

Recently, Raab purchased the Bullpen Grill and Watering Hole restaurant in Camp Verde. “I came close to buying one in Prescott and then I saw that the Bullpen Grill and Watering Hole was for sale. As soon as I walked into the restaurant, I knew I wanted it. I could see the potential and I knew that I could grow the business in the Camp Verde area.”

Chef Raab has developed a menu that has locals coming back for more. New England Clam Chowder, Pecan Crusted Catfish and Chicken Fried Steak are just a few of his offerings. He also serves three types of Wagyu

beef burgers.

“Wagyu is an Australian beef that has wonderful flavor and a nice marbling,” he said. “We use it for our beef cheeks as well as our burgers and the flavor and texture are amazing. It’s something you can’t get with choice beef.”

“All my life I’ve eaten my burgers plain with nothing but cheese. I believe this way you can really taste the meat and not the toppings. The meat at The Bullpen Grill & Watering Hole is so tasty and fresh.  I’ve had their chicken fried steak, too and that’s really good,” said customer Tim Nordeen, a construction estimator.

“The Bullpen is a true gem in Camp Verde!” said Town of Camp Verde Economic Development Spe-

cialist Crisi Clark. “Fantastic food, outstanding customer service and live music create the perfect dining experience. It’s hard to pick a favorite dish when everything from the Crawfish Tails to the Bullpen Burger is delightful.”

Raab’s wife, Alexia, works in the restaurant when not homeschooling their two children, ages 7 and 9. “We are teaching them the value of hard work,” he said. “They love making desserts and sometimes even help with other menu items.”

Raab clears his mind by taking to the trails of Sedona, running an average of 40-50 miles a week.

The Bullpen Grill & Watering Hole is located at 564 S. Main Street in Camp Verde. For more information, visit www.bullpengrill.com.

HOBBY I’D LIKE TO PURSUE

Archery. I want to learn how to bow hunt.

MY GUILTY PLEASURE

Chocolate chip cookies. Put a bag in front of me and they’re gone.

THE ACTOR WHO SHOULD PLAY ME

Bruce Willis. People think I look like him.

WHERE I HOPE TO VISIT

I would love to go back to Tokyo. Japan was amazing. I would love to bring my family there.

HOW I RELAX  By running, every morning.

Customers rave about the meals prepared by chef and Bullpen Grill owner Andrew Raab. Photos by V. Ronnie Tierney, Fresh Focuses Photography

Andrew and Alexia use the family business to teach their two children the rewards of hard work.

Where Chocolate Comes to Life

Shari Flam showcases the nourishing, natural power of cacao at Living Chocolate

By V. Ronnie Tierney, VVBN

Since its roots in ancient Mesoamerica, chocolate arguably has been the queen of decadent desserts. And now, Shari Flam, owner of Living Chocolate in Sedona, is exposing cacao, the natural form of chocolate, as a vital nutrient.

“Cacao in its natural state is a superfood and new studies have shown it can prevent dementia, stimulate stem cell growth and, combined with vitamin D3 and K2, can move calcium out of the arteries and build up bones,” she said.

Flam explained the importance of keeping cacao in its natural, living state. “Heat can kill all the digestive enzymes and antioxidants in chocolate and adding sugar can make our bodies respond negatively.”

Selling her delicacies out of her store located in the Harkins Plaza in Sedona, the Living Chocolate motto says it all: “Back to the heart of chocolate.”

From truffles to turtles, Flam also sells ceremonial drinks to enjoy in her shop or to take out. She also offers popsicles and even cookie dough in a jar. “We do not have a drop of white sugar in the shop.  We use Flagstaff grown honey and many of our chocolates are keto-friendly.”

Flam was born in Utah but moved frequently, as her father was in the

military. Her family finally settled in Fresno, California, where she lived until high school graduation. She attended University of California Santa Cruz, where she studied sociology and moved to Sedona right after graduation. Sociology remains a passion for her.

“I just love to observe people and try to understand them. Sociology has helped me to be more compassionate and understanding toward others,” said Flam, who has two adult children.

After working as a food server at a high-end restaurant for 12 years in the evenings, Flam started making chocolates during the daytime hours. “I believe that God was setting me up for this adventure,” she said.

Forsaking standard chocolates, Flam began making healthy treats for her kids.  “I made homemade malt balls, Graham crackers and all kinds of chocolates with healthy sweeteners.”

In 2015, she began selling her chocolate confections at farmers markets around Northern Arizona as well as taking and delivering special orders. “I started my business on $300.”

“Living Chocolate is not an ordinary chocolate shop, and I have been a fan since day one.  It is a divine experience of partaking of the essential spirit and wonders of cacao,” said Mariko Yamamoto of Sedona. “There are no refined sugars used. Only honey, allulose or

date sweeteners. If one is ready for a warm, cozy adventure and rich experience of the finest chocolate wonders, do not miss your opportunity to visit Living Chocolate. Each bite is a bite of heaven.”

“Our cacao is sourced from Belize, Peru, Uganda and even India and it is not adulterated with any butters or milk powders, so it’s the whole cacao,

which takes very little to get the medicinal effects,” said Flam. “Since I opened [the shop] four years ago, prices have tripled from our vendors, but it’s the whole cacao and when you compare a healthy truffle to buying a dessert or glass of wine at a restaurant, then it is reasonable and so good for you, with no hangover or sugar crash.”

Visiting Sedona for his first time from Wyoming, Guy Bradach was offered a Living Chocolate Pecan Turtle from his aunt. “It was amazing, and I couldn’t believe it didn’t have sugar. The chocolate was tasty, the

nuts were crunchy and fresh. It was the best.”

Cacao classes also are offered at Living Chocolate. “We open the fruit and learn how it goes from a fruit to a [chocolate] bar. We discuss history and mythology, most importantly, the chemicals that your body makes when you eat chocolate.”

VVBN

Living Chocolate is located at 2055 W. State Route 89 in Sedona. For more information, call 928-203-6904 or visit www. livingchocolate.com

Living Chocolate owner Shari Flam prepares handcrafted treats inside her Sedona shop, dedicated to preserving the natural vitality and flavor of cacao. Photos by V. Ronnie Tierney, Fresh Focuses Photography

This colorful assortment of handcrafted truffles includes Pecan Turtle, Amaretto Rocher, Snickers and Tangerine Dragon Fruit varieties, all made with coconut cream and honey.

Flam demonstrates the process of heating the chocolate at a very low temperature to maintain the living benefits of cacao.

Muralist Claudio Valdez Revives Camp Verde History at Stage Stop Trading Post

By V. Ronnie Tierney, VVBN

With rollers, brushes, aerosol spray paint, scaffolding and a whole lot of talent, muralist Claudio Valdez is at it again. The renowned artist was hired by Rick and Jaynell Chambers to paint a mural on the outside of their Stage Stop Trading Post in Camp Verde.

“The purpose behind the mural was a love for the historic Main Street of Camp Verde,” said Rick, “something that visitors and locals can stop and view and think of days gone by.”

Titled “Onward! Ho,” Valdez says the mural represents both the preservation and rebirth of Camp Verde. “Through my artwork I aim to safeguard the stories that shape the town. Public art is more than a decoration, it is a cultural memory made visible. A testament of identity and an act of beautification that elevates the community.”

The idea for the mural came from Rick. “He wanted to depict a historical reference to the old Stage Stop and Boarding House, circa 1875,” said Jaynell.

The couple hopes that the mural will help boost local small businesses and increase foot traffic. Currently, it is about 85% completed and is expected to be finished before the end of the year.

“The hard work that Claudio has put into this piece really shows. I can’t stop smiling when I see how much he captured the true era and significance of this location,” said Rick. “Claudio is a true modern master of painting.”

The Stage Stop Trading Post, located at 567 S. Main Street, offers a wide variety of jewelry, art, home décor, collectibles, coins, memorabilia and antiques. VVBN

A new mural by artist Claudio Valdez brings the history of Camp Verde’s Stage Stop Trading Post to life, capturing the spirit of the 1875-era landmark. Photo by V. Ronnie Tierney, Fresh Focuses Photography

Meet Dr. Eamonn Mahoney: Innovating Minimally Invasive Spine Surgery in Northern Arizona

By Annebeth Ahrenholz

Dr. Eamonn Mahoney is a board-certified, fellowship-trained orthopedic spine surgeon at Northern Arizona Orthopaedics, caring for patients through the Spine and Pain Specialty Center. He completed his spine fellowship at SpineCare Medical Group, residency at Yale University, and earned his M.D. from New York University and B.S. from Fordham University.

With more than 13 years of experience in surgical and non-surgical spine care, Dr. Mahoney is recognized for his expertise in advanced, minimally invasive procedures that reduce pain and speed recovery. He specializes in complex spine reconstruction, revision surgery and lateral access techniques, including Transforaminal Lumbar Interbody Fusion (TLIF) and Oblique Lateral Interbody Fusion (OLIF).

“I use technology and techniques considered state-of-the-art in spine surgery today, and I have a deep appreciation for the innovation surrounding minimally invasive spine surgeries,” said Dr. Mahoney.

Passionate about advancing patient outcomes and expanding access to innovative care, Dr. Mahoney continues to bring leading-edge spine treatments to communities across Northern Arizona

For expert spine care in Northern Arizona, Dr. Eamonn Mahoney provides compassionate, patient-centered treatment. Learn more at Northern Arizona Orthopaedics.

The Verde Valley, with its vibrant communities and a growing population of over 50,000, is a hub of natural beauty, innovation, and entrepreneurial spirit. The Quad Cities Business News is proud to announce the launch of our new Verde Valley section, dedicated to spotlighting the region’s dynamic business ecosystem. Through in-depth coverage and expert insights, we aim to connect, inform, and celebrate the remarkable people and businesses driving growth in this incredible part of Arizona.

Meet

Innovating in Northern

Dr. Eamonn Northern Center. University, With more Mahoney reduce surgery, Fusion (TLIF)

“I use technology and I have surgeries,”

Passionate Dr. Mahoney Northern provides Northern With locations comprehensive Learn

hotels, and I prefer independent hotels because there’s so much more autonomy to really dive deep into creating the best customer experience possible,” said Lenci, who has served as general manager for nine years.

“We’re not held by the rules of a branded corporation, but the expectations of the owners.”

Renovations have kept the hotel updated and well maintained, she added. “Since I started, we began taking little bites of improvement to

end up with our dream results.”

The entire pool area and guest bathrooms have been renovated, and the carpet and drapes are new, she said. “We’re currently in the process of replacing furnishings for the rooms—all keeping in tune with the Mediterranean charm and elegance, which is important to us.”

Acreage adjacent to the hotel is to be included in the next phase of renovations. “The views between the hills of Prescott Valley are probably

the best in town,” she said. “So that would encompass our dream to build a fine upper- mid-level resort.”

Cindy Moore of Delaware has stayed at Forest Villas twice. “We enjoy the lovely rose gardens or sitting in the plush and upscale environment of the spacious lobby with a glass of wine.”

She noted that hotel staff members are friendly and helpful. “They really go out of their way to make us feel welcome.”

Events such as weddings, vow renewals, corporate meetings and church retreats are popular at Forest Villas Hotel, as well. “It brings me to tears to watch the brides come down that staircase,” said Lenci.   Prescott and Verde Valley locals also enjoy Forest Villas for a staycation, she said. FBN

Forest Villas Hotel is located at 3645 Lee Circle, in Prescott. For more information, call 928-717-1200.

Northern Arizona Healthcare Welcomes Nancy Rubalcaba to Sleep Clinic

Nancy Rubalcaba, PA-C, has joined the Northern Arizona Healthcare (NAH) Sleep Clinic. She joins Blirjon Baxhija, MD, a board-certified doctor who specializes in internal medicine and sleep medicine, and George Rodway, NP, a clinical sleep nurse practitioner. Rubalcaba is currently accepting new patients.

“We are so pleased to welcome Nancy to the Sleep Clinic at NAH in Flagstaff,” said NAH Medical Group President Pasquale Bernardi, MD. “We know the importance of expanding our specialty services in the Flagstaff area. By adding another specialized sleep medicine provider to our team, we are providing in-depth expertise for complex conditions, leading to more effective and personalized treatments and better patient outcomes.”

Rubalcaba earned her master’s degree in physician assistant studies from Idaho State University in Meridian, and her undergraduate degree from the University of California, Los Angeles. She is board certified by the National Commission on Certification of Physician Assistants.

SERVICES AT THE SLEEP CLINIC AT NAH INCLUDE:

ƒ CPAP and BiPAP therapy (setup, education and support)

ƒ CPAP desensitization and education to support treatment success

ƒ Assessment for Inspire or Mandibular Advancement Device

ƒ Home sleep apnea testing (HSAT)

ƒ Maintenance of Wakefulness Test (MWT)

ƒ Multiple Sleep Latency Test (MSLT)

ƒ Polysomnography (comprehensive sleep study)

ƒ Sleep medicine consultations

ƒ Sleep stage scoring

ƒ Sleep study interpretation

ƒ Supplemental oxygen therapy FBN

The Sleep Clinic is located at 1895 N. Jasper Dr., Suite 313. To schedule an appointment, call 928-226-6430. Regular hours of operation are 8 a.m. to 5 p.m., Monday through Friday. This clinic also offers overnight sleep studies.

General Manager Jane Lenci, shown here at the breakfast bar, promotes the owners’ vision of thoughtful renovations and strategic expansion.

Flowing fountains and arched doorways transport guests to the ease and elegance of the Mediterranean’s coastal regions. Photos by V. Ronnie Tierney, Fresh Focuses Photography

Nancy Rubalcaba, PA-C

Holiday Pet Safety: Keeping Your Furry Friends Happy and Safe This Season

By Loree Walden, Special to FBN

The holidays always seem to bring a little extra warmth into our homes. The lights go up, the music starts and everything just feels a bit more special. And for many of us, pets are right in the middle of it all, watching us decorate, sniffing around the kitchen and trying to figure out what is going on, wondering: “Why are things in different places; and what is this big green thing with all those sparkling lights and things I can play with?”

With all the cooking and baking we do this time of year, it’s no surprise our pets park themselves right under our feet. They know good things come out of that kitchen and they can often smell it before we do because they have an incredible sense of smell. But as much as we’d love to share the holiday goodies with them, a lot of what we enjoy just isn’t safe for them. Chocolate, rich dishes and those tempting poultry bones can lead to real health problems. So, it’s important to limit their diet to pet-friendly choices... not human ones!

ONE BIG PLAYGROUND?

Decorating is another big part of the season, and pets can see it as one giant playground. Sparkly ornaments, curling ribbon, tinsel, lights – they all look like toys waiting to be pounced on. And, of course, some holiday plants are beautiful but not so great if a pet decides to chew on them. Keeping things out of reach and tucking cords away can make a big difference. It only takes a minute to look around and think, “Could my cat turn this into a disaster?” If the answer is “Yes!” a quick adjustment could save you and your pet a lot of stress.

CREATING A QUIET SPACE

If your home gets busy with visitors, it’s good to remember that our pets don’t always see the holidays the same way we do. Some of them love the extra attention, and others

would rather hide in a quiet corner until everyone leaves. Giving them a little safe space where they can go if

it gets too loud or too crowded helps them feel comfortable. And with people coming and going, watching

Decorating is another big part of the season, and pets can see it as one giant playground. Sparkly ornaments, curling ribbon, tinsel, lights – they all look like toys waiting to be pounced on. And, of course, some holiday plants are beautiful but not so great if a pet decides to chew on them. Keeping things out of reach and tucking cords away can make a big difference. It only takes a minute to look around and think, “Could my cat turn this into a disaster?” If the answer is “Yes!” a quick adjustment could save you and your pet a lot of stress.

the doors is a big one. The last thing anyone wants is a pet slipping outside because someone held the door open too long. No one wants to have their pet go missing and be at risk!

STAYING WARM

And then there’s the cold. Winter is beautiful, but it can be rough on pets. Making sure they have a warm, cozy place to sleep, checking their paws after being outside, and just keeping an eye on how they’re handling the weather makes a big difference. Do our pets really want to put on that cute sweater? No, but they need to keep warm just like we do! At the end of the day, the holidays are really about time together, and our pets feel that more than we know

because there is so much happening around them. But here’s the thing: they don’t care about the decorations or the gifts. They care that you’re there. A little extra snuggle time, a calm moment on the couch, or just a bit of extra attention goes a long way in making their holiday just as happy as yours. Here’s to a safe, cozy, joy-filled season for you and your furry family. They make every bit of the holidays brighter, and with just a little extra thought, we can make sure the season is just as special (and safe) for them.

Loree Walden is the marketing manager for Yavapai Humane Society.

Pet experts say pets may need a quiet zone where they can escape the noise, blinking lights and cooking chaos of the holiday season. Courtesy photo

be prouder of their talent, dedication and the joy they brought to so many. Their achievement is a shining example of the excellence that defines our university.

The band’s journey to this moment was made possible by 18 months of tireless rehearsals and events. It was a collective effort that united our alumni around the state and county, in support of our students by raising more than $250,000 to travel to New York and perform, and I am deeply grateful to everyone who played a role.

Coming off this milestone, we also turn our attention to another cherished tradition: Commencement.

Soon, more than 2,500 graduates will walk across the Skydome stage, cheered on by loved ones, faculty and staff, ready to embark on the next chapter of their lives. These moments remind us of NAU’s enduring mission: to transform lives through education and prepare our students to make meaningful contributions in Arizona

and beyond.

From the streets of New York City to the peaks of Flagstaff, our Lumberjacks continue to lead with pride, purpose and performance. I hope you’ll join me in celebrating these unforgettable achievements.

With gratitude and pride –

Go Jacks! FBN

other dedicated members, advertising directors Paul Lancaster and Deborah “DMK” Mainville-Knight, who both battled cancer.

Bix considered the QCBN team members part of his family, often boasting about their professionalism and talent. “I would bring the paper with me on flights and passengers would be curious about the headlines and stories. It was truly a team effort that brought Quad Cities Business News to print each month. I have always been extremely proud of our product and excited to share it.”

“During the last 13 years, I’ve been honored to design each issue of Quad Cities Business News and bring the people of Prescott educational, lifestyle and news articles,” said graphic designer Rob Ghosh, of Rob Ghosh Design, who often worked weekends and late nights to meet the printing deadline. “I loved working with the team over the years and have virtually met so many great people.”

The publication played a central role in elevating and encouraging women leaders by bringing the internationally recognized ATHENA Leadership Awards to the Prescott area. QCBN was instrumental in launching, sponsoring and creating the annual event, which celebrated local women who demonstrate professional excellence, community service and mentorship.

The sixth Annual ATHENA

Leadership Awards honored former Prescott City Council member

Mary Ann Suttles, Friday, Sept. 12. “I’ve felt six feet tall and bulletproof since Friday,” she said days after the ceremony.

Early ATHENA recipient Carmen Frederic, executive director of Prescott Area Shelter Services, said being honored helped amplify the mission of strong women leading strong communities. “The ATHENA Award reminds us that leadership is about lifting others as we climb. QCBN helped shine a light on women who are building this region’s future every day.”

Another ATHENA Award recipient, Teri Drew, a respected economic-workforce strategist and community mentor, said the program’s presence in the Quad Cities owes much to QCBN’s advocacy. “ATHENA is more than an award. It’s a statement of what our region values: service, courage and collaboration,” she said. “QCBN understood that and gave women leaders a platform that has made a lasting difference.”

Among its most widely read features, QCBN reported extensively on housing and workforce shortages, including the pressure employers face in attracting and retaining talent, while Yavapai College, Yavapai County, the Prescott, Prescott Valley and Chino Valley chambers of commerce, among others, worked dili-

gently to support businesses, develop the workforce and cultivate leaders.

The business newspaper also closely followed growth and innovation at Dignity Health Yavapai Regional Medical Center and other area healthcare facilities and clinics. In addition, business coverage ranged from new restaurant openings to veteran-owned ventures and entrepreneurial stories that have come to define the modern Quad Cities economy.

The publication also developed a reputation for spotlighting local leaders – from ranch families, contractors and real estate agents to scientists, educators and nonprofit directors – and for chronicling milestones such as downtown revitalization efforts, transportation improvements, tourism initiatives and community events.

“Our goal was always to show the vibrancy of this community and the people who pour their passion into making it stronger,” Bix said. “We didn’t just report the news. We tried to give a voice to the entrepreneurs, the dreamers and the problem-solvers who make this area so unique and special.”

Bix always believed the Prescott area was the place to watch for growth and vitality. “Some of my best memories include spending Fridays in the Jersey Lilly Saloon talking with the owner at the time, Tommy Mer-

edith, about our earlier days riding mules, chasing lions and some of the good old days in Prescott.”

Contributors say QCBN filled a void left by larger media outlets by consistently covering quality-of-life issues, advancements and opportunities specific to Yavapai County.

“It has been an honor to work with such an exceptional team at QCBN to shine a light on the dreamers, risk-takers and neighbors who keep the Quad Cities business community vibrant and resilient,” said Copy Editor Carrie Wendell. “It has been a thrill to play a small part in celebrating the local stories of hard work and heart that rarely make national headlines, but that always matter most at home.”

“QCBN has been much more than a source of business news – it has been a storyteller, weaving narratives that brought the vibrant world of enterprise and entrepreneurship to life,” said Advertising Manager Linda Thein. “In an era when fleeting impressions and short attention spans threaten to dilute the power of real journalism, QCBN stood firm in its commitment to quality storytelling. Our features didn’t just inform; they inspired. They challenged readers to look beyond the numbers, to see the people behind the profits and to uncover the stories behind the statistics.”

While production is suspended, all

past digital issues remain accessible at QuadCitiesBusinessNews.com, with the hope that the archive will continue to inspire the community that the newspaper has long championed and serve as a valuable resource documenting more than a decade of regional growth.

“As we turn the final page of this extraordinary chapter, may the spirit of QCBN’s storytelling continue to inspire those who seek to build brands, foster connections and tell stories that matter,” added Thein. “It is with profound appreciation and gratitude that I thank all the writers and storytellers who made this publication possible. Your dedication, creativity and insight have shaped QCBN’s legacy. Working alongside you has been a privilege and a pleasure.”

For now, this pause marks the end of an era for a local business and what the QCBN team believes has been meaningful work that has made a difference to the region.

“We believe in the mission of QCBN,” said Bix. “If circumstances allow, we will absolutely explore bringing the publication back. In the meantime, I want to offer my deepest gratitude to our readers, advertisers, contributors and businesses who trusted us to tell their stories. This community is resilient and full of heart. Serving it has been one of the great privileges of my career.” FBN

QCBN continued from page 16

José Luis Cruz Rivera is the president of NAU.

The Lumberjack Marching Band was given the honor of participating in the official ribbon cutting performance with famed actress Cynthia Erivo and the Rockettes signaling the official start of the Macy’s Thanksgiving Day Parade. Courtesy photos

Louie the Lumberjack walks with the NAU Marching Band in the famous parade.

NAU continued from page 19

The Health & Wellness Section

Flagstaff Business News (FBN) is excited to announce the launch of its first quarter Health & Wellness Section, created to help businesses build their brands and connect with motivated readers who are striving for healthier, happier lives. This special section offers a unique opportunity to engage with a community dedicated to improving their well-being.

Make the First Quarter Count

The First Quarter Health & Wellness Section provides the ultimate venue for businesses to reach readers eager to embrace positive lifestyle changes. Running from January through March, this section allows you to showcase your products and services to individuals committed to fitness, nutrition, and holistic care.

Benefits for Your Business

• Connect with Wellness Enthusiasts: Reach readers who are motivated to make positive changes and are actively searching for trusted brands to guide their journey.

• Share Your Brand’s Story: If your business nurtures the mind, body, or spirit, this is the perfect opportunity to highlight your story and showcase what makes your brand unique in our Health and Wellness spotlight.

• Inspire Change: Play a meaningful role in our readers’ journeys as they explore new ways to thrive and achieve their best selves.

Advertising Options

Participate with a three-month commitment with a Half or Quarter page color ad. As part of this package, you also can submit a 400-600 word, non-sales, educational article on your field of expertise.

running in circles?

ASSUMABLE CONVENTIONAL LOANS

There are already assumable loans in the current market, which are government backed loans (FHA, VA, USDA). The idea here is that a buyer could take over the seller’s loan, which would ideally be at a lower rate than the current market. When these work, it can be quite phenomenal. However, in my experience with the current loan assumption concept, it takes the stars to align and they’re not a truly mass-market viable solution.

The first issue is price vs. balance. Let’s say the seller bought their home for $500,000 with 20% down so they started with a $400,000 loan. Based on their 3% interest rate, five years later their loan balance is approximately $355,000. With an assumed year over year appreciation of 3% annually, the current market value of that home would be approximately $580,000.

Let’s then assume the buyer can go through all the hoops to take over the $355,000 mortgage – they still then have to determine where they would come up with the remaining $225,000 to buy the house. If they have cash, then great; if they don’t have all that in cash, then they’d need to look at second mortgage options, which come at higher interest rates

than first mortgage rates. Depending on the balance of the assumed loan and the balance of a potential second lien at a significantly higher rate than current market first mortgages, the assumption may not actually yield an overall savings as the cost of the overall financing would be done on a combined rate and weighted by the balance of both the first and second mortgages.

Yes, affordability goals can be a reference to every buyer but with the highest need members of our community looking at lower down-payment loans, these are basically untouchable given this math from the lower rate environment to now.

PORTABLE MORTGAGES

Just like the other two ideas, the concept sounds fantastic at face value. Let’s take that same seller above with their $355,000 remaining mortgage at a 3% interest rate and put them in a position to move up. Instead of the current environment, which would have them paying off that mortgage to possibly then replace it on a new home with a mortgage rate in the 6% range, they would take their $355,000 balance at their 3% rate and somehow secure it against the new home. That simple term “secure it against” is where this already starts to break down.

Mortgages are secured debt against

a specific piece of real estate, which then serves as the collateral. If a borrower doesn’t pay the debt, the collateral can be foreclosed upon and forfeited to the lender. Our current complex lending system provides credit approval for a borrower as well as approves the home (collateral) before they record the lien against the specific piece of real estate.

The vast majority of the home loans in the U.S. meet a standard set of criteria that allow the loans to be securitized and packaged together on the secondary market. In an oversimplistic explanation this allows for a universal standard of mortgage lending, a tighter control of quality of lending as well as a higher level of liquidity meaning more available lending.

This current system traces some roots almost 100 years ago with post Great-Depression Era response. This back end of the mortgage market has to calculate risk and value with quite a bit of complexity and the idea of someone just grabbing their current loan and running down the road to another property is almost the equivalent of pouring diesel in a gasoline engine – yes, they seem to be close enough in concept, but the engine is simply built differently.

This, along with what would be an entire retooling of an industry built around facilitating this type of tool,

does seem a bit short-sighted once you consider that only those who got those low interest rates to begin with would benefit the most and not the broader population or the highest need of those first-time buyers in this market.

ARE THERE NO SHORTCUTS?

While I look forward to seeing what future solutions may continue to come to the table, the other phrase that I believe is then a strong conclusion for those looking to enter the housing market and navigate affordability concerns: There tends to not be many short cuts.

Yes, there can be more accommodative programs and current assistance resources, but in the end, instead of waiting for policymakers to save the day, I believe that a self-motivated, expert-guided plan to home ownership on your terms is likely still the best solution. FBN

For additional information or to schedule an appointment visit ChrisHallows. Benchmark.us or call 928-707-8572. The Flagstaff location is 824 W Rte 66 Suite A-3.

Chris Hallows is the Branch Manager & Sr. Mortgage Advisor of Benchmark Mortgage Flagstaff. NMLS 306345 Ark-La-Tex Financial Services, LLC NMLS 2143 Equal Housing Lender

he said. “A lot of people are anxious; they realized suddenly that if they wanted to travel somewhere, they would need this ID. It takes a week or two to come in the mail. The panic was in May when people got used to hearing about postponements but now it was finally happening. It’s been the busiest year since we’ve been in business, with 50 to 100 people a day needing the ID in all six locations.”

The hours at Arizona Auto License Services offices are more extensive and flexible than the state MVDs. “We’re open until 6 p.m. weekdays and Saturdays,” Moss said. “We also administer road tests until dusk year-round, weather permitting. The state office stops road tests at noon in summer, due to heat, and as early as 3:30 p.m. in winter because of darkness.”

10 to 15 guests are guided through in staggered intervals, with as many as 25 groups moving through in a single evening.

SPREADING THE MEANING BEYOND THE SNOWGLOBE

Although it has grown in size and popularity through the years, the event, now the 6th Annual Nutcracker Snowglobe Experience, continues to mirror the same love of community and desire to spread joy that inspired the first event.

For Hudson, the heart of the tradition is the transformation in her performers. “The most rewarding part is the growth I see in the dancers – as human beings,” she said. “Once they’ve inspired that impact of joy and hope, they understand the bigger meaning behind what we’re doing. It is so much more than a fundraiser. How it came about is the why.”

Hudson is now working to trademark the concept so other studios can bring the Nutcracker Snowglobe Experience to their communities. “People love it!” FBN

Lessons by Lexe Dance Studio is located at 3250 Gateway Blvd., Suite 106, in the Pine Ridge Marketplace.

Arizona’s third-party MVDs can offer more flexible hours of operation than the Arizona Department of Transportation MVD offices. They also add a convenience charge for services.

He says that state fees are exactly the same at third-party MVDs. “We simply add a modest convenience fee so customers don’t have to lose half a day waiting in line,” Moss said.

On average, a car registration renewal is $20 and a title change costs $40.

Moss said the public response to his family’s business has been overwhelmingly positive and he plans to open offices in Tempe and Cave Creek soon. “We have virtually no advertising budget; almost all of our business comes from repeat customers and word-of-mouth referrals, because people tell their friends and family how quick and painless it was.” FBN

Photo by Betsey Bruner

THIRD PARTY MVDS continued from page 15

Martin Marietta. While in fifth grade, Keene’s family moved to Tempe. “I pretty much grew up in Tempe and went to Marcos De Niza High School.”

She became a U.S. citizen as a junior in high school. “There’s definitely a value I’ve always placed on public service,” she said. “My sister also worked public service in law enforcement. I’m grateful for what this country has given me and my family, and I’ve always wanted to give back.”

While in high school, Keene participated in a program called Tempe Government Days where students shadowed a department director, mayor or city manager. “I shadowed the community development director and that was the first time I thought, wow, this could be really interesting. I met the mayor, and we had a mock city council meeting. I never thought I would be doing what I’m doing now, but that was a good entry into local government.”

Noting that she’s always had a strong work ethic, when she turned 16, her mother brought her an application for El Pollo Loco. “Since then, I have worked, volunteered and did internships and I always kept

connections and relationships. I think that’s what led me into government relations, legislative affairs and public information.”

And leadership skills came naturally. “I feel like I’ve always been a good leader of people and I think it’s led me into high-level management roles; obviously, this is the highest,” said Keene. “All of that experience put together has given me a good sense of what it takes to lead an organization and people. I’m a member of this community and I care deeply about Flagstaff. I’m excited to serve in this role.”

Keene advises younger women and those interested in government to always focus on relationships. “You never know when you’re going to come in contact with someone again. It’s not always easy, but keep relationships positive. Also, always make sure your ethics are at the forefront. Putting ethics first has always been important in my career.”

“I’m truly excited to welcome Flagstaff’s new City Manager, Joanne Keene,” said Coconino County Manager Andy Bertlesen. “I’ve had the opportunity to work closely with Joanne for over 25 years of service to

our local communities. From advancing our Northern Arizona legislative priorities and securing funding to addressing natural disaster recovery, to advocating for transportation and public transit funding, Joanne and I have proven to be great teammates and colleagues. I’m excited for this opportunity to work side by side and am confident that our agencies will continue building a strong future for those who live, work, raise families and visit Flagstaff and Coconino County.”

With a degree in English, broadcast journalism and a master’s degree in public administration, Keene is a graduate of Northern Arizona University. She served as deputy city manager in Sedona, deputy county manager for Coconino County and executive vice-president and chief of staff at NAU.

To continue the momentum and finalization of several capital projects, Keene’s hope is to continue to deliver on promises made. “There’s a lot going on with infrastructure within the city, but I feel like things are working and coming together.”

Several current projects include the Lone Tree Overpass Project,

MURAL continued from page 3 DEVELOPMENT continued from page 4 recently named eight Flagstaff dishes among the state’s top 100 – “punching well above our weight for a city of our size.”

books, these two words can be applied to any part of one’s life. There are several dimensional aspects to the mural, including the staircase made to look like drawers and a 3D typewriter, which is the access door to the basement.

“Plenty of people walk and drive through the area. When things look nice, it gives us pride in our surroundings. We’re hopeful it will continue to keep a focus on being a nice space for people to travel through,” said Lamberson.

Lamberson and Avery are grateful the grant process went smoothly, and their landlords made it easy for them to proceed quickly. They are proud to contribute to the beautification and art scene of the historic downtown.

The project also reflects the broader movement toward revitalizing downtown through creativity and collaboration. As independent business owners, the pair see art as an essential part of Flagstaff’s identity, supporting tourism and inspiring residents to walk through downtown to appreciate the various artwork. By embracing this project, they hope to encourage other business owners to explore what’s possible through community-supported beautification efforts.

The mural also adds a new destination to the growing Flagstaff Public Art Walk, a self-guided experience that highlights Flagstaff’s vibrant creative community.

Lamberson and Avery say they’re honored to have played a role in bringing a fresh spark of creativity to the area they love. FBN

ECONOMIC

VITALITY HIGHLIGHTS BEYOND TOURISM

“We’re making a difference in the lives of our residents and visitors and creating a real economic impact. I think that’s pretty epic,” said Hansen. In addition to Discover Flagstaff, the Economic Vitality Division includes the Flagstaff Airport, the Flagstaff City-Coconino County Public Library and the Community Investment Section (Economic Development, Arts and Sciences, Beautification and Parking).

The airport recorded its fourth-highest passenger count ever, with 79,081 travelers. American Airlines posted 1,579 on-time departures and just eight cancelations. A new grab-and-go area and express visitor center now offer coffee, souvenirs, directions and even beer or wine.

Community Investment initiatives this year included support for the Green Business Boot Camp, helping local leaders incorporate sustainable practices in energy, water, waste and transportation. The team also released a Small Business Credit Incentives Guide outlining tax credits, workforce training support and other financial tools. Additional collaboration among city and county economic development, Northern Arizona University’s Early Learning and Development Center and United Way of Northern Arizona aims to address one of the region’s most pressing workforce challenges: access to reliable childcare.

In addition to books and digital materials, the Flagstaff City-Coconino County Public Library now lends practical tools such as kitchen appliances, tool kits and even disc golf sets for outdoor recreation.

2025 IMPACT AWARDS

An anticipated element of the annual meeting is the presentation of the Impact Awards, recognizing

Butler-Fourth Improvement Projects, Museum Fire Flood Projects, Rio de Flag Flood Control Project, Downtown Mile and JD Powell Specific Plan.

“We have about 32 acres at the airport that Economic Development is working with a private firm to get

research park,” she said. Also serving in public service is Keene’s husband, City of Flagstaff Budget Manager John Comer. Both are devoted trail runners along with their dog, Mabel. They also enjoy camping in their sprinter van and traveling internationally for big run-

achievements in sustainability, attractions, accommodations and business partnership. This year’s winners were:

ƒ The Weatherford Hotel (Hotel/Accommodations)

ƒ Lumberyard Brewery (Restaurant/Bar)

ƒ Lowell Observatory (Attractions/Festivals/ Events)

ƒ High Country Motor Lodge (Sustainable Business)

ƒ Angel and Vilma Delgadillo (Lifetime Achievement Award for Cultural Attraction Preservation)

ƒ Katalyst Space Technologies (Business Partner of the Year)

Even as Discover Flagstaff awarded achievements to others, the organization was also recognized on the national stage. Discover Flagstaff recently earned national recognition from Travel Weekly, taking home two prestigious Magellan Awards for its innovative marketing initiatives. The bureau received a Gold Award for the Leaf-ometer and Snow-ometer seasonal campaigns and a Silver Award for its Flagstaff Astrotourism campaign. FBN

Stacey Wittig is a freelance journalist who writes from her home near Flagstaff. Read more about Flagstaff tourism at Unstoppablestaceytravel.com.

Keene began her job as city manager on Nov. 4. Photo by V. Ronnie Tierney, Fresh Focuses Photography

Angel Delgadillo addressed the audience at the Annual Partner Meeting and Luncheon.

Photo by Stacey Wittig

at the Clark Memorial Clubhouse.

MY ROLE MODEL

My bosses at the Houston photo lab taught me a lot. They were like the Ansel Adams of the day.

FAVORITE PLACE TO VISIT

I love the Mogollon Rim. I saw bear, coyotes and two bobcats there.

RITUALS THAT GROUND ME

Working in my yard to make it bird and wildlife friendly. I am clearing my yard to put in 50 plants.

ADVICE FOR YOUNG PHOTOGRAPHERS

Be patient. You have to sit for hours in order to get good photos. You watch the birds and the wildlife. You watch and wait.

IF I HAD A MILLION DOLLARS TO GIVE AWAY

I would give it to the National Wildlife Federation or an organization that wants to help the birds and the environment.

a degree in digital photoshop and graphic design from Houston Community College.

“I love being out in nature. When I capture a photo of an animal, it’s great to capture the moment,” she said. “The most challenging part is getting the lighting right depending on the weather.”

The Lookout in Prescott, Desert Botanical Garden in Phoenix, Cartwheels Gallery in Cottonwood and Copper Cactus Coffee and Gifts in Clarkdale are among the places where her images can be found. Friends of the Verde River often use DiQuilio’s greeting cards in correspondence to donors.

This holiday season, her photography will be on display at the Made in Clarkdale Artist Showcase, Dec. 4-7,

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E Commerce Ave

Email: Troy@flagstaffbusinessnews.com www.flagstaffbusinessnews.com

Founder: Troy Bix

Publisher Troy Bix | 928-310-9662

Troy@flagstaffbusinessnews.com

Advertising Manager

Linda Thein | 602-799-0583 linda@flagstaffbusinessnews.com

Account Executive

Regina Salas | 928-699-4272

Regina@flagstaffbusinessnews.com

Tyler Hood | 928-440-0747

Tyler@flagstaffbusinessnews.com

Editor

Bonnie Stevens | 928-380-4349 bonnie.stevens@gmail.com

Copy Editor

Carolyn Wendell | cwendell@gmail.com

Design & Production

Rob Ghosh Design | rob@robghosh.com

Photography V. Ronnie Tierney, Fresh Focuses

Photography, Betsey Bruner, Kay Lyons

Contributing Writers

Betsey Bruner, Kevin Schindler, Bonnie Stevens, Veronica Tierney, Stacey Wittig, Peter Corbett, Mary Marini, Stan Bindell

Flagstaff Business News is a publication of Flagstaff Business News, LLC and is distributed free each month to residents of Flagstaff, Sedona, Williams and Winslow. Reproduction of any portion of the publication is strictly prohibited without expressed permission. The publisher reserves the right to refuse any advertisements submitted to the newspaper and is not responsible for the claims of its advertisers.

DiQuilio says she loves being in nature and was excited when wild foxes came to her, moving onto her property in Texas. They now appear in her calendars.

losses,” Thompson said in an Oct. 27 email to Flagstaff Heritage Preservation Officer Lauren Clementino.

Thompson declined to say why the bar had not been profitable, other than complaining that utility costs were outrageous.

Zookeeper earlier announced it planned to take The Museum Club name and open another bar, but that plan was scrapped, he said.

The Zanzucchis bought The Museum Club in 1978 and ran it until 2002. Business boomed in the late 1980s and early ‘90s when Garth Brooks sparked renewed interest in country music, Zanzucchi said.

Five different tenants operated the bar over the past 23 years, with a few closures along the way.

In June, the Zanzucchis listed the 1.4-acre property and building for sale for $2.3 million via da Vinci Real Estate. The asking price was recently lowered to $2.2 million.

A potential property sale raised questions about the Zoo Club’s future. Could The Museum Club be torn down and redeveloped?

“We should all put that fear to rest,” Zanzucchi said. “The building will stand and that will never happen. It just needs to get the right user in here. It’s great that there are a lot of people in Flagstaff, young and old,

who have this connection to this place, and they want to see it survive. It’s part of their life, too. It’s not going anywhere.”

Zanzucchi said the Museum Club is still viable as a bar. The right buyer could make it work by adding a craft brewery and kitchen to the back of the building, he said. “I think that would give The Museum Club success to run for another 40 years.”

Zanzucchi bought The Museum Club’s Class 6 liquor license, business name and remaining furnishings from Zookeeper LLC to keep the historic business intact. However, Thompson sold an 1880s vintage back bar, which was removed from a back corner of the building.

Zanzucchi said another option for the building would be a trading post.

Dean Eldredge opened The Museum Club in 1931 as a trading post and taxidermy museum. “We just need to get somebody in here that wants to put the energy into it and fix it up, open the doors for another use.”

Zanzucchi operated bars in Flagstaff for 40 years, including the former JD’s, a country nightclub at Steves Boulevard and Santa Fe Avenue (Route 66).

Starlite Lanes owner Ron Getto is skeptical about whether the historic log building next to his bowling alley

can survive as a bar. “I think the community is going to lose The Museum Club,” he said.

Getto, who worked two decades on Wall Street before buying Starlite Lanes in 2010, said he expects the old saloon will be torn down and possibly replaced with a four-story hotel or housing with ground-floor retail.

The prospect of redevelopment has drawn the attention of the National Trust for Historic Preservation and Arizona Preservation Foundation. The Museum Club is listed on the National Register of Historic Places but that does not provide protection from demolishing the building, said Clementino, the city’s preservation officer.

Any major exterior alterations or demolition would require a cultural resource study and prior approval from the city’s Heritage Preservation Commission, she said.

David Zimmerman of the Arizona Preservation Foundation said the required Historic American Building Survey simply means a developer could “document and then destroy” the building.

The National Register designation does provide grants and tax breaks for listed buildings, said Rhys Martin, Preserve Route 66 manager for the National Trust for Historic Preserva-

tion and president of the Oklahoma Route 66 Association.

Arizona and seven other states will celebrate the Centennial of Route 66 next year. The Museum Club is one of Flagstaff’s most prominent Mother Road attractions.

“I just hope the right person comes along that is able to invest in The Museum Club and understands it’s going to take a while to recoup that investment,” he said. “But the history is important. It’s worth saving. Route 66 as a whole isn’t just about what’s happened over the last 100 years. It’s about what it’s going to be in five or

10 years from now.”

If redevelopment occurs, the Museum Club site is zoned for highway commercial uses. A new building could have a maximum height of 60 feet. A mixed-use development with multifamily residential and first floor retail would require a conditional use permit. About 40 dwelling units could be allowed on the 1.4-acre site, said Elsa Erling, Flagstaff associate planner. FBN

The Museum Club originally opened in 1931 as a trading post and taxidermy museum. Courtesy photo

The historic log cabin was built around trees that are part of the dance floor.

Photo by Peter Corbett

Fondly called the “The Zoo” for decades, The Museum Club stands as an iconic Route 66 attraction, where country music legends like Patsy Cline and Hank Williams performed on road trips between Nashville and Las Vegas. Photo by Peter Corbett

MUSEUM CLUB continued from page 1

Masters of Comfort Leaders in Quaility