THE CONNECT
First Integrity’s monthly newsletter, keeping you connected to your company and coworkers.
WELCOME!
Welcome Aboard!
— We’re excited for the fresh energy and unique talents they bring, and we can’t wait to see all they’ll accomplish with us!
BIRTHDAYS
AUDREY HAYASE
MARCH 1ST
DAYSHA BELL
MARCH 1ST
MARK VOLPE
MARCH 3RD
KATHRYN MURPHY
MARCH 5TH
DAVID LOPEZ
MARCH 8TH
CINDY INCARDONA
MARCH 11TH
LEAH MARTIN
MARCH 11TH
HEATHER SPALDING
MARCH 14TH
CHRISTINA GERLING
ESCROW PROCESSOR
ERIKA JOHNSON
ESROW ASSISTANT
JULIETTA VORONKOV
ACCOUNT MANAGER
ROSEMARY SLACK
RECEPTIONIST
WINN KIRKPATRICK
MARCH 14TH
ANDREW WIDEMAN
MARCH 19TH
JENNIFER KINCAID
MARCH 19TH
DANIELLE PENMAN
MARCH 22ND
LAVONDA VAUGHN-BUTLER
MARCH 23RD
BRIELLEN KIRSCH
MARCH 23RD
JANE VETTER
MARCH 26TH
AMIE VRANESEVICH
MARCH 26TH
ROXIE SALEEM
MARCH 27TH
PRISCILLA PEREZ
MARCH 29TH
Happy Birthday! We truly appreciate all that you do!
INDUSTRY INSIDER
Hospitality:
The art of making people feel seen
In the competitive world of Escrow and Title, impeccable service is undoubtedly crucial. How you make someone feel is the key to customer loyalty and a competitive advantage. Building an inviting environment where clients feel welcome, valued, and eager to return goes beyond meeting their basic needs. Hospitality requires a continuous effort, but the rewards are loyal customers, a thriving business and a reputation that sets us apart from the rest.
Answering your phone promptly and professionally, rather than relying on voicemail, can demonstrate a commitment to customer service and accessibility, setting you apart from those who don’t prioritize real-time communication.
• Builds a Professional Image: In business, a prompt and courteous phone answer can project a positive image and show that you value your clients and their time.
• Improves Customer Service:
Answering the phone allows for immediate resolution of issues and questions, leading to a more positive customer experience.
• Enhances Accessibility: By answering calls, you become more readily available to customers who may have urgent needs or questions.
• Demonstrates Commitment:
Answering the phone shows that you are serious about your business and are willing to invest time and effort in customer interaction.
• Avoids Missed Opportunities: Voicemails can be easily missed or forgotten, whereas a live conversation ensures that important information is communicated and acted upon promptly.
• Sets the Tone for Future Interactions:
A positive first impression through a phone call can set the stage for a successful and lasting relationship.
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A NEW ADDITION TO THE FITCO FAMILY!
We’re thrilled to share some wonderful news!
We are excited to announce the arrival of Kaycee Daniels’ beautiful baby girl, Kolby Ann Furia! Born on 2/24 at 9:07 AM, Kolby weighed in at 7lbs 11oz and measured 21 inches long. Congratulations to Kaycee and her growing family!
Both mom and baby are doing well, and Kaycee has given us the okay to share this special moment with the team. Be sure to send your congratulations her way!
MOM’S IRISH BEEF STEW
compliments of: Aimee Vranesevich
Nothing better than Guiness Beef Stew (you can sub lamb) for St. Patrick’s day. Remember the side of Soda Bread!
STEPS:
1. In a large mixing bowl, place cubed chuck roast and season with flour and salt and pepper. Toss well until thoroughly coated.
2. In a large pot over medium-high heat, heat 2 tablespoons of the oil and sear the beef cubes until golden on all sides. Be careful not to overcrowd the pot and do this in batches, while adding more oil as needed. Once browned, remove and set aside.
3. Reduce the heat to medium and add in the onions. Saute for approximately 5 minutes or until slightly softened and translucent. Then, add the garlic and tomato paste and cook for approximately 3 minutes or until the tomato paste darkens
4. Add in the red wine and reduce by half. Then add the Guinness and return the beef to the pot. Add the beef stock and bring to a boil. Reduce to a low simmer. Cover and let simmer for a minimum of 1 ½-2 hours or until the beef is tender.
5. Add the carrots and potatoes and simmer for another 20 minutes or until the vegetables are tender.
Servings: 12 cupcakes
Prep Time: 35 Minutes
Cook Time: 25 Minutes
Total Time: 1 hour
INGREDIENTS:
• 3 lbs chuck roast, cubed into 2 inch pieces
• 1 tbsp salt
• 1 tbsp pepper
• ¼ cup flour
• 1 large yellow onion, diced into medium pieces
• 6 cloves garlic, minced
• 3 tbsp tomato paste
• 1 cup red wine
• 1 cup Guinness
• 6 cups beef stock
• 1 lb. baby Yukon gold potatoes
• 6 medium carrots, peeled and cut into 1 inch in pieces
HEALTH HEALTHCARE BLUEBOOK
WellNet provides Healthcare Bluebook as a free benefit - allowing you to shop for medical procedures at in-network facilities, find the best prices and get out-of-pocket cost estimates
SAVINGS AND REWARDS
Your employer provides Healthcare Bluebook FREE as a benefit, so you can shop for medical procedures at innetwork facilities in your area to find affordable high-quality care and get an out-of-pocket cost estimate. Plus, you can earn rewards every time you search for select procedures in Healthcare Bluebook and use a Fair Price™ facility for your care. No forms or extra steps required.
In minutes, you can find hundreds to thousands of dollars in savings, find the best quality, get a cost estimate before you schedule care, and earn rewards! It’s easy!
STEP 1:
Login to find the best Price & Quality
Use the link on WellNet.com
Download the HCBB app on your smartphone Or, call advocacy at 800-727-1733 and they can help!
STEP 2:
&
Search for your medical procedure to access price and quality information as well as a list of in-network facilities in your area. Use the green, yellow, and red color signs to guide you.
STEP 3:
Get cost estimates and earn rewards! Select a Fair Price™ (green) facility and you’ll see your estimated out-of-pocket cost pertaining to the selected in-network facility as well as details correlated to your deductible. Plus, you’ll earn rewards on select procedures by using Fair Price™ (green) providers
INCENTIVIZED CARE NAVIGATION
The Anxious Generation &WELLNESS
How Smartphones, Social Media, and Big Tech Rewired Childhood—and How to Fix It
The Instant #1 New York Times Bestseller • A Top Book of 2024 (WSJ, NYT, WP, TIME, Economist, NY Post, Town & Country) • A Goodreads Choice Award Winner • One of Barack Obama’s Favorite Books of 2024
In The Anxious Generation, social psychologist Jonathan Haidt investigates the rise of teen mental illness in the smartphone era. He explores how childhood shifted from play based to phone based, rewiring social and neurological development. Haidt examines the impact of social media, addiction, loneliness, and perfectionism while offering four actionable rules to help parents, schools, and policymakers restore healthier childhoods.
BRAG BOARD
Have you ever wanted to call out your teammates hard work but didn’t know the best avenue to do so?
The brag board is a great way to give accolades to your coworkers! If you see someone going above and beyond for a customer, we want to know! If a client sends you an encouraging “well done!” email, we want to see it!
Send your good news and positive feedback to FitcoBrag@firstintegritytitle.com to be featured on the next brag board!
Sonya
Edwards
Sonya was great, particularly when we moved up the closing. She was super responsive!
-Kari Cummings, Central Park Realty, LLC
Jennifer Zimmerman
Jennifer Zimmerman was very professional and responsive, great to work with!
-Jennifer Crosbie, Mutual of Omaha Mortgage, Inc.
Briellen Kirsch
Briellen Kirsch was great to work with. She was professional, nice and got the closing done in short notice. Thank you so much!
-Melissa Wong Brokers Guild Homes
Angela Rank
Angela Rank was amazing. Thank you for all your help!
-Kristin Frasier, Keller Williams Realty DTC,
Stephanie Argento
Loved the transparency, open communication between Stephanie and all the parties involved, on top of deadlines and very proficient. She was amazing and would love to work with her again!
-Cindy Garcia, Real Broker AZ, LLC
Lisa Schweitzer, Jennifer Zimmerman, Bonnie Albright
Keep Lisa employed and Jennifer was great to work with as well. Bonnie is always a great greeter!
-Ted A. Pickenbrock Pickenbrock Realty, Inc
Rebecca Strang
Great title company. Becca’s classes are the best!
-Tania Diller, LoKation Real Estate
Jesse Reynolds
I love to work with Jesse he is the best escrow officer in this town.
-Milly Casas Milly Sells AZ
Marianne
Amberg, Lisa Schweitzer
Marianne has been my GO TO. for years and now with Lisa!
-Rebecca Strobel RE/MAX Professionals
