Faces Magazine Sept/October 2025

Living

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BAILEYVSBERMUDEZ WORLD TITLE UNIFICATION AT THE HARD ROCK HOTEL & CASINO OTTAWA

Ottawa, get ready for the fight of the year.

On Saturday, September 20th, 2025, the nation’s capital becomes the center of the boxing world as two champions collide in a legacy-defining clash. WBA World Champion Sara Bailey steps into the ring against Argentina’s battle-tested IBF/WBO Champion Evelin Bermudez in a bout to crown the Unified Super Flyweight Champion of the World.

The newly opened Hard Rock Hotel & Casino Ottawa will host this landmark event, transforming its worldclass venue into a stage for history. Fans can expect a premium fight-night experience as two of boxing’s elite meet on Canadian soil.

Bailey, Canada’s rising star, brings an undefeated record and relentless style. She has stormed through the super flyweight division and now aims to make history at home. Bermudez, a proven champion and crafty technician with knockout power, arrives determined to unify and conquer.

“This isn’t just another title fight, this is for everything,” says Tyler Buxton, President of United Boxing Promotions. “Two world champions, two different styles, and one goal: three belts. Ottawa is about to witness history.”

Bailey sees the unification as her defining moment:

“Since the beginning of my pro career, my mission has been clear: become the best in the world and make history every time I step into the ring. Now, in just my 7th fight, I have the chance to unify three world titles— another step on the road to undisputed and rewriting the record books. I’m not just here to fight—I’m here to leave my mark.”

The Bailey vs. Bermudez headliner tops a stacked card featuring Ottawa’s own Adrien Davin Carrasco, Cam Laing, Samuel Rodriguez, and Pascal Villeneuve.

PHOTO: JOSH SCHOFIELD / SHARPTOOTH MEDIA

With the eyes of the boxing world turning to Ottawa, this event is expected to sell out quickly. Don’t miss your chance to witness a once-in-a-generation night of championship boxing.

UNIFIED. UNMISSABLE. UNFORGETTABLE. Tickets available now at Ticketmaster.ca •

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Doors Open: 6:00 PM

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ISSUE NO. 93

IN THIS ISSUE

MAGAZINE

P.38 Stefan Keyes CTV News anchor Stefan Keyes reflects on his multifaceted career, artistry, and deep roots in Ottawa’s community.

P.48 Mike Hirshfeld General Manager of the Ottawa Charge, Mike Hirshfeld reflects on building a legacy in the PWHL and guiding his team through change and growth.

P.59 Lewis Ward Ottawa REDBLACKS kicker Lewis Ward reflects on his record-breaking career, rookie accolades, and the balance between pro football and family life.

P.78 Stella Downing Rising Canadian soccer talent Stella Downing, now with Ottawa Rapid FC, reflects on her journey from U17 CONCACAF to League1 Ontario and the promise of what’s ahead.

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ISSUE NO. 93

IN THIS ISSUE

MAGAZINE

P.54 Fall 2025’s Trend Report As temperatures dip and days shorten, interiors warm up, both in tone and personality.

P.64 Aiana: Redefining Fine Dining Inside the family-led restaurant pairing Canadian ingredients with award-winning design.

P.74 The New Golden Mile Sofitel Montreal’s full renovation brings new energy to one of the city’s most storied stays.

P.84 Season of the Dram A refined guide to the perfect drams for crisp autumn nights.

P.114 Seasonal Pours From robust local brews and oak-aged spirits, here’s what to sip as the leaves turn.

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PERSONALIZED DESIGN FOR ELEVATED LIVING www.cpiinteriors.ca

September/October 2025 - Volume 93 FIND FACES Faces Magazine is distributed bi-monthly and offered free at select locations across Ottawa and in cities across Eastern Ontario.

Full issues are also available online.

Faces Magazine is a non-traditional print medium with a strong brand presence on social media.

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Where To Go In

September Ottawa Comicon September 5th-7th EY Centre

The Chef’s Table September 4th-6th National Arts Centre

An exclusive farm-to-table Latin Sparks Festival dining experience featurSeptember 6th ing curated menus from Lebreton Flats top Canadian July Hard 3rd Rock LIVE! chefs.

HardOpening Rock Ottawa Night Orleans Ribfest Afrofest September 6th-7th September 12th-14th Mooney’s Bay 255 Centrum Blvd

05 Avril Lavigne at Hard Rock LIVE! July 5th Hard Rock Ottawa Yoga at the Gallery July 5th Tavern at the Gallery

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Ottawa on Tap Beerfest July 5th Bells Corners

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Heating Up The Capital Ottawa’s Hot Sauce Expo September 13th Smokie Ridge Vineyard Kanata Kraft Beer Festival September 19th-20th 373 Legget Keith Urban September 20th Canadian Tire Centre Tacos & Tequila September 27th

Harvest: A Feast of Fall Imag namusa aut September 17th dolor hit etuscienOttawa Art Gallery

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United Boxing Promotions Presents: World Title Unification September 20th Hard Rock Hotel & Casino

FACES

MAGAZINE

Where To Go In

October Mac My Cheese Fest October 2nd-5th 255 Centrum Blvd

07 Navan Fair August 7th-10th

18 The National Women’s Show October 18th-19th EY Centre The Fall Home Show October 2nd-5th EY Centre

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Capital Wedding Show October 19th Ottawa Conference & Event Centre

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04 Bryan Adams October 4th CTC Darius Rucker October 26th CTC Sarah McLachlan October 28th CTC

Black Tie Bingo November 1st Infinity Convention Centre

MAGAZINE

The Many Keys to

STEFAN KEYES

BY DAN LALANDE PHOTOGRAPHY BY SEAN SISK

“Human beings are complex and dynamic.

I didn’t want my career to define me or turn me into a one-dimensional public figure.”

In other words, there are many keys to Stefan Keyes. Turn the first one, the shiny new one, to reveal the latest anchor for CTV News at Five and 11:30, taking over from respected colleague Matt Skube. Keyes will also be appearing regularly on CTV News at Six, reporting live, local, and breaking stories.

Insert the next one in the many locks to his multi-faceted personality and you’ll find an accomplished singer and actor who’s been practicing both crafts since childhood; Keyes has performed live and on-screen for audiences in Canada, the United States, and Jamaica.

Behind yet another door is Keyes the committed community activist, the bighearted volunteer who gives his time to not-for-profits and other groups focusing on youth, the arts, and the BIPOC community.

Keyes, a survivor of economic hardship, is a firm believer in giving back.

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That’s a lot of keys/Keyes, a diasporic disposition of which he is, understandably, proud. “I don’t believe in boxing myself in,” says Keyes. “When I started this straightlaced, white-collared career, many said I would have to give those other things up. I failed to understand why.”

Maybe because he was so good as a TV journalist, a career path whose first step was Carleton University’s renowned journalism program. “The most valuable part of Carleton’s program for me,” Keyes reflects, “was attention to detail and ethics. The junior years weren’t my favourite because I was eager to streamline into broadcasting and the program is built with print as the foundation. But the emphasis these days is on being a multifaceted journalist, so it’s more important than ever to have a command of the English language to write an online article. You really can’t escape it. “In addition, the ethics course gave me an irreplaceable understanding of the weight of words and how easy it is to find yourself in a conflict of interest position. The philosophical discussions around objectivity, bias, subconscious bias, and fair comment grabbed my attention big time.”

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Stefan Keyes, longtime journalist, performer, and community advocate, now leads CTV News at Five and 11:30.

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Itching to get into the industry, Keyes took his first job—an unglamorous position working from 5 A.M. to 9 A.M. typing out local headlines for the scroll at the bottom of the national Canada A.M. broadcast— while still in school. Within a year and a half, however, he had transitioned to on-air reporting on evenings and weekends on CTV Ottawa.

“I started in the CJOH/CTV Ottawa newsroom at 20 years old during my thirdyear of undergrad,” Keyes specifies. “After three years studying journalism, I quickly realized that experience was going to be the best teacher—a brutal teacher, but the best one nonetheless.”

True to the transparency of his character, Keyes admits to suffering, at that time, from imposter syndrome. “I had insecurities. I was the youngest person on payroll, I was the only Black person in the newsroom, and my upbringing meant that I didn’t have a lot in common with my colleagues. Marry that with how introverted I was back then, and I will tell you I had trouble relating.”

“On a professional level, though,” he counters, “I learned a lot in a very short time. Everyone wanted me to succeed or have me produce strong work because they were gatekeepers of the audience and everything we put out there was a reflection of the station.”

“When I started this straight-laced, white-collared career, many said I would have to give those other things up. I failed to understand why.”

The apprenticeship took, spawning the opportunity to jump to morning news in Calgary. “Global gave me a chance to anchor in one of Canada’s major markets at age 27. It was also the opportunity to get to know the country from a Western perspective. Professionally, it was one of the best decisions I ever made. Calgary is a great news market and the Western hospitality I experienced was wonderful.

The newsroom was kind and welcoming.

But for the first time in my life, even after being raised an only child, I felt lonely.”

Until, a few short years later, his ennui was lifted when he was welcomed back, both professionally and personally, home.

“My mom acted like she won the lottery!” says Keyes of the influential woman he calls “the coolest person I know” (Fun fact: He has her name tattooed on his collarbone). His colleagues at CTV Ottawa were happy to re-embrace him, too. Keyes was impressed by how much they, too, had gone hyperspace. “The newsroom I returned to was even stronger than when I left it.”

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MAGAZINE And so, his career hit full stride. Keyes was on his way to becoming “An exceptional leader and journalist,” according to Jodi Hamilton, CTV’s Operations Manager for Local Radio/TV, Ottawa & Eastern Ontario.

Keyes co-fronted CTV Morning Live and appeared on a variety of national news programs, bringing integrity, compassion, and flair to stories both political and cultural.

S

“It’s a true blessing and privilege to keep the National Capital Region informed on a daily basis.”

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It’s been a long, sometimes rickety ladder, but the climb has culminated with the summit: the plum position as the face of Ottawa’s Number One nightly newscast.

“Stefan is the perfect person to lead our 5 p.m. and 11:30 p.m. newscasts, along with reporting for our 6 p.m. news,” wrote Peter Angione, Director of News & Information Programming, Bell Media Ottawa. “He has years of experience as a reporter and anchor, and he is extremely well known in the Ottawa community.”

Says Keyes of earning the position, “It’s a true blessing and privilege to keep the National Capital Region informed on a daily basis. Ottawa is the place of my birth and my upbringing, and I use journalism to guard it to the best of my abilities.”

As for his other abilities, they continue to be of service to charitable groups of all kinds, including MASC, the local arts organization that offers creative opportunities to over 170,000 children, youth, and seniors annually. These days, its many supporters include Keyes, once a keen drama aspirant that MASC awarded with an opportunity to study Musical Theatre and Shakespeare privately at the young age of 12.

When Ottawa sings the praises of its diverse nightly news anchor, it’s in a variety of Keyes.

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MAGAZINE

The

Latest

What’s New in Local Living

Ottawa Airport Gains 24-Hour Transit Link

Photo via Ottawa International Airport Authority

Photo via National Capital Commission

OC Transpo has introduced Route 105, a 24-hour service connecting Ottawa International Airport to Hurdman and St-Laurent stations every 30 minutes.

Replacing parts of Routes 98, 197, and N98, the new line

strengthens east-end access and ensures seamless transfers to O-Train, intercity bus, and VIA Rail connections. Named in tribute to the Avro Arrow, Route 105 brings reliable, continuous airport transit into the city’s core.

Ottawa Advances Rental Renovation Licence By-law

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The City of Ottawa is preparing a new Rental Renovation Licence By-law, aimed at curbing “renovictions” by requiring landlords to secure municipal approval before evicting tenants for major renovations.

Building on the Residential Tenancies Act’s existing protections—120 days’ notice,

right of first refusal, capped rent increases, and mandatory compensation—the proposed system would add an oversight layer through licensed applications supported by professional documentation. Public consultations begin Fall 2025, with recommendations expected by Spring 2026.

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MAGAZINE

The Latest What’s New In Local Living

Air Canada Named Best Airline in North America Air Canada has been crowned North America’s top airline by Skytrax in the 2025 World Airline Awards—often dubbed the Oscars of aviation. It also jumped to 19th globally, climbing 10 spots from last year. Porter Airlines rose to 44th worldwide and ranked third in North America, while WestJet and Air Transat lagged behind. Qatar Airways, Singapore Airlines, and Cathay Pacific took the top global honours.

Quebec Changes the Rules on Tipping As of spring 2025, tips in Quebec must now be calculated on the pre-tax amount, not the total with tax. The new law, Bill 72, aims to boost transparency, curb unfair checkout practices, and ensure customers tip only on what they actually spent. With tipping fatigue on the rise across Canada, Quebec’s move is fueling a national conversation.

Canada Leads the World in Netflix True Crime Viewership

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Canada is officially obsessed with true crime, leading the world in Netflix viewership of the genre, with over 60% of subscribers watching at least 20 minutes in 2024. That’s higher than any other country, beating out Australia (56.5%) and Colombia (54.5%).

Top titles among Canadian viewers include Baby Reindeer, Monsters: The Lyle and Erik Menendez Story, and American Nightmare, each drawing tens of millions of viewers worldwide. Other buzzy favourites include Cold Case: The Tylenol Murders and Gone Girls: The Long Island Serial Killer.

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MAGAZINE

EVOLUTION IN OTTAWA:

MIKE HIRSHFELD LEADS CHARGE THROUGH CHANGE

By Steve Warne | Photography by Sean Sisk

M

ike Hirshfeld’s career has been an interesting ride, filled with diversity.

From his early days building pitching mounds in minor league baseball to negotiating benefits for NHL coaches, Hirshfeld has always adapted to the next challenge.

So when the Professional Women’s Hockey League (PWHL) came calling, starting a brand new league, he was ready again for something new.

“My first experience in sports was working in minor league baseball for the Welland Pirates,” Hirshfeld says. “It was a great way to learn—these minor league teams have very limited finances and, as such, you wear multiple hats… From there I had jobs with the Ottawa Lynx and eventually the Toronto Blue Jays.”

After years away from the rink, including a stint in law and finance, Hirshfeld returned to hockey as Executive Director of the NHL Coaches’ Association.

But it was his connection with Jayna Hefford, the

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PWHL’s Executive VP of Hockey Ops, that would ultimately lead him to the Ottawa Charge.

“I was incredibly excited to be offered the GM position in Ottawa,” he explains. “The opportunity to join the PWHL and to help these world-class female athletes build a legacy league was enticing.”

In just two seasons, Hirshfeld and head coach Carla MacLeod helped turn the Charge into one of the PWHL’s most competitive teams, culminating in a run to the league final last season.

But the 2025 offseason has brought more change into Hirshfeld’s world. The PWHL expanded and his team lost several core players to the new franchises.

Fans, emotionally invested in the team’s early stars, were vocal about their disappointment.

Still, as the Ottawa weather starts to cool, there’s optimism in the air. The Charge have pivoted with new draft picks and roster additions and Hirshfeld is pumped for what lies ahead.

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Mike Hirshfeld, General Manager of the Ottawa Charge, previously led the NHL Coaches’ Association before joining the PWHL to help shape a legacy league for women’s hockey.

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“Exhilarating. Electrifying. Unbelievable. When I came on board, I knew that this league would be successful, but I don’t think any of us ever imagined the success we would achieve so quickly and the wide-reaching impact these athletes would have.”

How did the opportunity to become GM of the Ottawa Charge come about, and what drew you to this position?

Reaching the PWHL Final this year was a major milestone. What was that playoff run like from your perspective?

As Executive Director of the NHL Coaches’ Association, I had the opportunity to meet Jayna Hefford (Executive Vice President of Hockey Operations at the PWHL). She was working diligently to launch the PWHL at the time and we would meet for coffee occasionally to discuss her plans and I’d offer any assistance that she required.

Stressful and nerve wracking but, more than anything, I was incredibly proud of our players and staff. They had worked so hard for the last two years to achieve this type of success so to see their efforts rewarded made all the ups and downs worthwhile.

They deserved their success and all the credit for the playoff run.

I was incredibly excited to be offered the GM position in Ottawa. In the later stages of my career, it was important to me to take on a role where you can have a real impact. I had moved over from the NHLCA where the work that was done had impacted thousands of NHL coaches and their families and the opportunity to join the PWHL and to help these world-class female athletes build a legacy league was enticing. Waking up every morning knowing the work you are doing will have an impact on the next generation of young women and girls is certainly motivating.

This offseason, the team lost several key players through the expansion draft and free agency.

How difficult was that, and how have you dealt with it as GM?

Looking back at the first two seasons, how would you describe them?

Exhilarating. Electrifying. Unbelievable. When I came on board, I knew that this league would be successful, but I don’t think any of us ever imagined the success we would achieve so quickly and the wide-reaching impact these athletes would have.

The passion of our fans, the connection to our players, the walk-ins, the signs—I feel fortunate to even be a small part of it.

It was disappointing to see players leave Ottawa, particularly those who had been with us since our inauguration. I completely understand and empathize with how our fans feel—they have been growing and connecting with these players for two seasons.

However, it is an exciting time for our league and our sport. Two new expansion teams means new opportunities for 46 new players and it also means thousands of new fans in new cities will be exposed to the incredible skill and athleticism of our athletes.

These are exciting developments.

I can assure you that Carla, myself and our staff work every day at building a team that the fans of Ottawa will be proud of. We are enthusiastic about the new players we have brought in for this season and are confident about the season ahead.

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Let’s talk about the new additions. What can fans expect from the players you’ve brought in this offseason?

We are excited about our group and believe we can build off our playoff success from last year. We have high hopes for our draft picks this season.

Rory Guilday, our first-round pick, has the chance to be one of the best defenders in this league. Anna Shokhina, our second-round pick, is an incredible offensive talent.

In addition to those two names, I would highlight Elizabeth Giguere. She is a former Patty Kazmaier Award winner (top player in NCAA) and we are excited about the skill and goal scoring ability she will bring to our team.

Carla MacLeod has received praise for her leadership style. What stood out to you during the hiring process?

I have worked with NHL coaches for 8 years and when I met with Carla I knew almost immediately that she would be a great coach for the Ottawa

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Charge. First, she is a terrific communicator. As a former elite level player herself, she connects to players and gives them confidence and self-belief.

Also, she is so positive all the time. Our organization believes in building people up and she exemplifies that approach and the culture we are trying to build.

What’s your message to Charge fans heading into the fall? What should they be excited about?

We are so grateful for all your support. We are so privileged to play in front of you—you always have our backs and lift us up.

I appreciate it has been a difficult off-season with players leaving Ottawa as part of expansion, but I know that it is a positive sign for the health of our league and the sport we love. I can assure you that we have worked diligently to build a team that you will be proud of this season, and we will give our best effort to try and bring a championship to Ottawa.

As Mike Hirshfeld knows all too well, change isn’t a setback. Sometimes it’s even a sign that something bigger and better is coming.

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MAGAZINE

Fall 2025’s

Trend Report As temperatures dip and days shorten, interiors warm up, both in tone and personality. Fall 2025’s trends embrace rich textures, emotional resonance, and statement sophistication, blending the cozy with the curated.

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Wood Accent & Paneled Walls

Move over painted drywall; interiors are being redefined by slatted wood, cane inlay, and custom oak panels. Popular in entryways, powder rooms, and even bedrooms, this look adds warmth and depth. American Legend Homes reports a 55% increase in requests for woodpaneled accent walls in new builds.

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01 Comfort with Vintage Flair

The revival of vintage decor. Think honey oak finishes, retro lighting (like chandeliers and sconces), gingham and floral textiles, all creating cozy, curated spaces.

02 Rich and Moody Hues

Fall’s palette moves beyond beige.

Expect deep burgundy, plum, mustard, deep greens, and navy to set the tone.

Think comfort with depth. These shades invoke coziness and seasonal elegance.

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Your Vision.

Our vCIO. Secure Success.

At Intega IT, every client benefits from a dedicated technology advisor (vCIO)—ensuring your IT grows with you. It’s the smartest way to secure, plan, and lead your business forward.

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Classic Meets Mismatched Dinnerware

Vintage ceramic plates, etched glassware, and scalloped edge dishes are back—mixed, not matched.

The goal is a layered, lived-in feel that suggests charm over perfection. TikTok creators are leading the charge, often sourcing full sets from secondhand shops to create eclectic, photo-ready tablescapes.

05 Sun-Washed Earth Tones

From sandy beige to terracotta, butter yellow to sage, this palette is everywhere, from wall paint to upholstery. These colours reflect more light, make spaces feel expansive, and pair seamlessly with natural materials like rattan and linen. Designers call it “the indoor vacation effect.” BHG notes a 40% rise in Pinterest saves for sunwashed tones this year.

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OTTAWA|TORONTO|MONTREAL|KINGSTON

FEATURING BIANCO VAGLI DISCOVER FULLVEIN PORCELAIN COUNTERTOPS eurotilestone.com FACES MAGAZINE

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Lewis Ward, Ottawa REDBLACKS kicker and holder of the longest consecutive field goal streak in pro football history, has remained a cornerstone of the franchise since 2018.

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Kicking His Way Into CFL History: A Conversation with Ottawa REDBLACKS Star

Lewis Ward N ot many kickers in pro football can say they’re one of the most well-known players on their team.

Ottawa REDBLACKS kicker Lewis Ward would never say that—humble as he is—but the fact remains he’s as close to a household name as anyone on the team.

In a league where very few players stay in one place for very long, Ward has been REDBLACKS’ mainstay since his arrival in 2018. And the reason is simple: His list of accomplishments is every bit as impressive as his longevity.

In his CFL debut, Ward went 3 for 4, missing on his fourth attempt from 48 yards away.

He wouldn’t miss again until August of 2019, cashing in on 69 consecutive field goals, the longest streak in pro football history. Ward eclipsed the mark held by NFL legend Adam Vinatieri (44), then tacked on 25 more to make it a record that isn’t likely to fall anytime soon.

Lewis Ward was born in England, spent part of his early childhood in Switzerland, then moved to Canada just before high school—not exactly your typical pro football resume.

During his time as the kicker at the University of Ottawa, Ward got a job as a security guard, where he’d work events at Canadian Tire Centre or at Bluesfest. But he also worked REDBLACKS games at TD Place, watching the team he’d join one day.

“I was able to stand behind the bench, get a feel for the atmosphere on the sideline and things like that,” Ward said. “So I was able to just pay attention to the little things when I could outside of work.”

Did you ever watch the CFL kickers and think to yourself, ‘I’m a better kicker than that guy?’

Yeah, definitely more so in warm ups, just because it wasn’t a busy time of work during that time. But you’re around the stadium walking around and stuff. And I would find myself

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“The whole stadium stood and applauded after I missed—that’s watching warm ups and thinking, ‘Yeah, I could definitely compete at this level if I got a chance.’ when I realized this How did your CFL opportunity come about? was bigger than just In my draft year, I mostly spoke to Hamilton. I went through the combine, wasn’t drafted, and a record. It meant returned to school for my final year. At the end of the season, I got a call from the REDBLACKS something to the fans.” asking if I wanted to pursue professional football.

I said yes, and they signed me. From there, it took off.

Can you tell us about the consecutive field goal streak and crushing the pro record?

When did it dawn on you that something special was happening?

It didn’t really click until more media started coming around when I’d hit something in the range of 27–30 in a row. And they were like, “Oh, you’re on a streak.” And I was like, “Oh, I mean, I guess so.” Until then, I was just thinking that I was doing my part to help us win.

The craziest thing was at home when I missed the field goal, the whole TD place just stood in applause. It was the first time that the home team is ever going to applaud you for missing a field goal. So that’s definitely a memory that sticks with me.

You were also the Most Outstanding Rookie and Most Outstanding Special Teams Player that season. What did those recognitions mean to you?

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Oh, they’re awesome. We were in the Grey Cup that year, so the whole team was at the award ceremony. I wasn’t expecting to win anything.

When I won the second award, I remember opening my speech with “Long time no see,” because I wasn’t really prepared for any speech, let alone a second one. But to win both of those awards in one year, in your rookie year, is definitely something special.

Can you tell me what your teammate Richie Leone has meant for your career and personal life?

Yeah. We put in an eight-year career together. He played in BC before and basically took me under his wing all through when I was younger, showing me the ropes, having my back in every situation, things like that. And then, you spend so much time with someone in practice, outside the facility, and stuff like that. You just build a friendship there that football gives you, and it’s one of those friendships that will last forever.

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What do you like to do to unwind in Ottawa?

Well, we just bought a house out in Osgoode in April, and we had our first son in January. So life has been pretty busy, but a lot of fun. When I’m not in football, I’m in full dad-mode when I come home. Now that the season is halfway through, I’ve got a bit more of a routine down.

What gives you hope that the team can get to the playoffs and maybe make a deep run this year?

Yeah, I mean, we have a really talented team. As we get into September and October, all the East teams start playing each other. In September, we’ll play B.C. back-to-back, two big games. The Eastern Division teams, like Montreal and Toronto, One thing I really love to do outside football is have had struggles, but they’re all good teams. play golf. I have a great relationship with Rideau It depends on who beats who coming down View Golf Club in Manotick, so I play there often the stretch. We have a really talented team; it’s enough. It’s a beautiful course, a nice place to be. just about putting it together and keeping guys It keeps you active but also isn’t football related. healthy for the later stretch. Once we get to the Kicking in golf and football kind of go hand in hand. playoffs, anything can happen.

I always tell the coaches, “The more golf I play, the better I kick,” so I try to get out on the course.

Ward is in year one of a three-year contract, and while he’s already accomplished so much in the game, his Ottawa football story still has many more exciting chapters ahead.

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O’Connor Street’s Aiana Restaurant Collective offers a contemporary expression of Canadian fine dining with global polish. The restaurant’s interior contrasts stone and brass finishes with soft navy curves and a glass-framed kitchen that hums quietly behind the scenes.

Opened in 2020, Aiana is the vision of Executive Chef Raghav Chaudhary. A graduate of the Culinary Institute of America with international experience in Sweden and San Francisco, Chef Raghav brings a quiet precision to seasonally shifting menus rooted in Canadian ingredients—think duck lollipops, housecured charcuterie, and halibut layered with foraged mushrooms.

Aiana has earned acclaim for its curated wine list, polished service, and creative leadership, and offers seasonal events, gift cards, and tasting menus.

Aiāna: Redefining Fine Dining Inside the family-led restaurant pairing Canadian ingredients with award-winning design.

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Trusted insurance specialists providing customized risk management and insurance solutions since 1912. halpenny.com

(613) 722-7626 | info@halpenny.com Insurance - Benefits - Consulting

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Meet the Team Behind the Trays

Denis Analytis, founder of Meal Prep Ottawa who launched the company in 2018.

Dwayne Line Cook, 2 Years Known for his calm and seasoning skills, Dwayne’s been with MPO for two years. “My child has special needs, and MPO worked around my schedule. That means everything to me.”

Mandy Customer Service & Former Prep Cook After years on the hot line, Mandy was asked to try customer service. “At first I thought, no way. But it’s changed how I see things. I can actually explain meals to customers, I know exactly how they’re made.”

Nirakone Executive Chef

Ottawa Eats Inside the People and Stories Powering Meal Prep Ottawa

Meal Prep Ottawa (MPO) is the city’s go-to local service for fresh, chef-prepared meals delivered weekly, serving over 600 busy professionals, athletes and families.

It’s 7:12 a.m. on a cool September morning in Ottawa, and Meal Prep Ottawa’s kitchen is already buzzing. Sweet potato mash is portioned into rows of white trays, salmon hits the grill, and insulated bags are being packed for Trexity couriers to deliver across the city.

For MPO, food isn’t just food—it’s fuel, connection, and care for a diverse city of busy professionals, athletes, families, and students. And behind every tray is a team making it all happen.

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Overseeing menus, budgets, and nutrition targets, Nirakone strikes the balance that defines MPO’s food. “We serve everyone; athletes, families, students... so every dish has to hit multiple marks. That’s the fun part.”

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A Shared Purpose The team at MPO shares one goal: making life easier for others. “It’s not just food, it’s someone’s peace of mind,” says Mandy.

And from the kitchens of Ottawa to the homes they serve, Meal Prep Ottawa continues to fuel the city, one meal at a time.

Delivery with a Personal Touch Pierre, a longtime courier, scans a cart full of MPO bags.

“Some days I’m dropping meals to athletes, other days to students or busy families,” he says. “One woman thought I had the wrong order, it was just a lot of food. She laughed and said, ‘Guess I’m eating like an athlete this week!’”

He loads the last bag into his car. “Working with MPO keeps things steady—and people are always happy to see me. It’s food, after all.”

The People who Rely on MPO

Deng

Sarah

Priya

Tom

A pro basketball player, counts on the macro-balanced meals to meet his training goals.

A single mom, says MPO helps her keep up with life’s chaos.

A student juggling school and work, finds MPO keeps her eating healthy during exam season.

A freelance designer, loves the ease: “Without MPO, I’d be living on coffee and toast.”

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How To Break Free from the Urgency Trap The Eisenhower Matrix sorts tasks into four quadrants—Do, Schedule, Delegate, Delete— to help you escape the “urgency trap.” By distinguishing between what’s urgent and what’s truly important, it clears mental clutter, reduces stress, and sharpens focus on longterm goals. The method has been shown to improve clarity and prioritization, making it especially effective for those navigating heavy workloads or cognitive overload.

Teens Benefit Most from Family Meals

The Eyeline Test for Closet Clutter Studies show that visual clutter does more than look messy. It actively fills your brain’s working memory, increasing cognitive overload and slowing down decision-making. Use the “eyeline test”: remove or hide anything that occupies your direct line of sight but isn’t essential. This simple move reduces distractions, lightens mental load, and instantly sharpens focus, helping you reclaim both calm and productivity amid the chaos.

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Regular family meals are a built-in mental health boost.

Teens who eat with their families report 17% fewer depressive symptoms, along with lower anxiety and stress, plus higher self-esteem and better academic performance, a new study from Spain says. The hack: keep mealtimes consistent and distraction-free.

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Study Says Meetings Lose Minds After 18 Minutes Employees spend an average of 31 hours a month in meetings, with nearly half of that time deemed unproductive. Studies also show focus begins to fade after just 10–18 minutes, making long sessions especially ineffective. The takeaway: shorter, sharper meetings lead to stronger results.

By The

Numbers Research-backed hacks to boost life and work.

A New Tipping Point A study conducted by University of Dayton marketing professor Na Young Lee found that the presentation of the bill significantly influences tipping behavior.

Customers given their bill in a gold-colored folder left 21.5% tips on average, compared to only 18.9% from those whose bills were delivered in the usual black folder, an increase of over 2.6 percentage.

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Right: Founder and CEO John Robinson, who has guided Intega IT from its early beginnings to its current focus on cybersecurity and client partnerships.

BUILT ON TRUST

INSIDE INTEGA IT’S EVOLUTION FROM BREAK-FIX SERVICES TO CYBERSECURITY LEADERSHIP Ottawa entrepreneur John Robinson opens up about pivotal decisions, community commitments, and what it takes to stay ahead in a fast-moving industry.

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BY CATHRYN WHEELER PHOTOGRAPHY BY NICOLAI GREGORY

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John Robinson didn’t grow up dreaming about server rooms or cybersecurity frameworks, but he did grow up with an entrepreneurial drive. “From a young age, I was always working,” he says. “Starting around 15, I held two jobs throughout school. I realized early that if I wanted my own path, I had to take initiative and do things my own way.”

In Ottawa’s suburban neighborhoods, that meant cutting grass and shoveling snow for the neighbors—work that rewarded him instantly. “You did the job, got paid on the spot. That sense of independence and immediate reward really appealed to me,” Robinson recalls. It was the first spark of an entrepreneurial mindset that would later fuel the creation of Intega IT. By 2003, Robinson was working for a global high-tech company, but the role left him unfulfilled. A friend had just launched a residential tech service business, Dr. Desktop, and offered him half the company. Robinson jumped at the chance. Within months, the friend had moved on to open a restaurant, leaving Robinson in full control. He saw opportunity in shifting away from residential clients toward the businessto-business market. “I believed that moving to B2B would unlock much greater potential for growth,” he says.

A decade later, in 2013, he rebranded as Intega, letting go of all residential work and fully committing to business clients.

From the start, Robinson’s goal was to take a reactive model, waiting for the phone to ring, and turn it into something stable and recurring.

“Intega has gone through three major shifts,” he explains. “We started with break-fix services. Then we pivoted to managed services, automation and proactive support to prevent issues before they happened. Today, cybersecurity is our core focus.” Each pivot was guided by the same principle: building long-term IT partnerships.

“One-off support might solve an immediate issue, but it doesn’t allow for proactive planning or scalable growth. By building long-term relationships, we become an extension of our clients’ teams.”

For Robinson, helping clients futureproof their businesses means more than keeping systems online. It’s about changing how business owners see technology. “Our goal is to shift the perception of IT from being merely an expense to a strategic investment,” he says. By identifying operational efficiencies—whether reducing costs, streamlining processes, or improving productivity—Intega positions clients to focus on growth and innovation.

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n 2022, Intega traded its darker, industrial offices for a bright, central space in Westboro. “As we emerged from the pandemic, we noticed a shift. People wanted hybrid work, but we needed a space to get people excited about coming into the office again,” Robinson says. The new office, bathed in natural light from oversized windows, was an instant fit.

“The office literally glows with light,” he says. Westboro’s vibrant neighborhood also helps attract top talent.

Ottawa’s IT market is competitive, but Robinson believes Intega has carved out a distinct space. “What sets us apart is our commitment to offering a premium, inclusive, and fully Canadian boutique service. This allows us to deliver personalized, highquality solutions tailored to each client.” That advantage comes from the people behind the service. “I prioritize cultural fit and mindset as much as technical skills,” Robinson says. “We invest in our team’s development, which fosters loyalty and growth. Many of our leaders have been promoted from within.”

I

Intega IT’s new Westboro office, filled with natural light and designed to inspire collaboration in the heart of one of Ottawa’s most vibrant neighborhoods.

❝

Our goal is to shift the perception of IT from being merely an expense to a strategic investment. ❞

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As Intega grew, so did Robinson’s focus on giving back. Intega provides pro bono IT services to the Snowsuit Fund, a grassroots organization that supplies winter clothing to children in need.

The company also sponsors the Fund’s annual SnowBall gala. “I believe it’s the responsibility of every entrepreneur to give back to the community that supports their business,” Robinson says.

He also supports Carty House, which offers transitional housing for refugee women arriving alone in Ottawa. When choosing causes to support, Robinson is drawn to grassroots organizations where the impact is tangible. “They operate leanly and make sure every dollar is maximized for impact,” he says.

Asked for a leadership principle that’s served him well, Robinson doesn’t hesitate: accountability.

“It anchors leadership during tough times because it fosters ownership and trust,” he says.

His advice for aspiring tech entrepreneurs is equally direct: “Start with a problem, not a product. If your ‘brilliant idea’ doesn’t solve something real, you’re just adding more noise to an already deafening market.”

He adds with a smile, “It’s the world’s most exciting, chaotic, and caffeine-fueled roller coaster.

There will be highs, lows, and probably a few tears. Buckle up.”

For Robinson, success today means thriving with purpose. “It’s no longer just about surviving,” he says. “It’s about personal satisfaction, growth, and achieving the goals I’ve set for myself both professionally and personally.”

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EXPLORE

The New Golden Mile Sofitel Montreal’s full renovation brings new energy to one of the city’s most storied stays.

Sofitel Montreal Golden Mile is in the midst of a full-scale transformation. As the brand’s Canadian flagship, it’s the first Sofitel in North America to undergo a renovation of this magnitude.

Photography by Citizen North

Design & Amenities The new design, led by 2piR Design, introduces a more contemporary tone without losing the hotel’s French influence. The entrance hall has been reworked

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with warmer materials and a more fluid layout. The new NINI Cocktail Lounge, tucked just off the lobby, offers a quiet place for guests to pause; minimalist in style, but deliberately welcoming.

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Rooms Quiet Luxury, Reconsidered All 256 rooms and 17 suites are being updated. The changes are subtle but significant: better soundproofing, improved lighting, and a quieter, more layered palette. Workspaces are streamlined. Technology is integrated but discreet. The atmosphere leans toward calm, not spectacle.

Events Banquets & Conferences The hotel’s 10,000 square feet of event space is being modernized to meet current needs: more natural light, modular layouts, and improved acoustics. The design carries over the language of the common areas, pared down, functional, and sharply finished.

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Restaurant Renoir French Gastronomy, Quebec Authenticity Renoir, long a fixture in Montreal’s dining scene, is also being reimagined. Chef Olivier Perret remains at the helm, continuing to work with local ingredients and seasonal inspiration. The space is being fully redesigned, including a new bar area with its own rhythm that is lighter, more flexible, but still grounded in service and precision.

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A Midfield Force:

Stella Downing’s Steady Rise in Canadian Soccer Photography by Sean Sisk

By Cathryn Wheeler

Stella Downing has already made her mark on the national stage, representing Canada at the U17 CONCACAF Championship, and continues to build on that promise with every new chapter. Trained under the Vancouver Whitecaps Elite REX program and developed through standout clubs like Fusion FC and TSS Academy, Downing brings technical edge, work ethic, and leadership to every field she steps on. Now suiting up for the Ottawa Rapid FC in League1 Ontario, she’s becoming a fixture in Canadian soccer’s next generation.

What first sparked your love for the game, and how did that journey bring you to the Vancouver Whitecaps Elite program?

What first sparked my love for soccer was my dad. It was our time together in my childhood. I started playing for him, but I ended up loving it so much that I trained every day with him on the field near our house. That obsession brought me to Whitecaps. I had amazing coaches at Fusion FC and TSS Youth Academy who believed in me and helped push me to the next level.

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What was the biggest lesson you learned from your time at Whitecaps Elite?

Not to get so caught up in results. The environment pushes for excellence, but I learned to focus on my “why.” I play because I love it. By the end of my time there, I was able to enjoy the game more and not take myself so seriously.

What have your moves from BC to the NCAA, and now to Rapid FC, taught you about adapting?

I’ve always liked moving around. Each place is a chance to grow and meet new people. Having incredible teammates here in Ottawa made it easier... they really made the place feel like home.

What were your first impressions of Ottawa?

It’s a beautiful city with friendly people. I arrived in winter and the snow and canal made it feel magical. I’m from the west, so it was a refreshing change of pace.

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Stella Downing, a former Canada U17 international, now plays for the Ottawa Rapid FC.

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“To be great at anything will cost you everything, but you will never regret giving your all to something.”

What challenges have pushed you most in U SPORTS, and where have you grown?

Who have been some of your biggest supporters?

The biggest challenges were mental. I’ve grown a lot in my mindset... learning not to tie my self-worth to others’ opinions or my performance. I play now because I love the game.

My mum, she’s my biggest cheerleader. My dad shaped me as a player. My best friend Lara is someone I call about soccer... she inspires and supports me.

What did it mean to wear the national jersey with Canada’s U17 team?

It was a true honour. I’m extremely grateful and hope I have the opportunity again one day.

How did those international experiences shape your outlook?

What’s driving you most right now?

My teammates. We have an incredible group of women. They push me to be better every day.

What do you like to do off the field?

Read at the park, sketch, talk with friends, and explore the city’s food scene.

They motivated me to be my best. I was surrounded by people fully committed to football, and it made me want to give my all.

Favourite spots in Ottawa?

How would you describe your playing style?

Favourite movie and music right now?

Technical and aggressive. I’m known as an energy giver. I leave it all on the pitch and take joy in the battle. Effort is everything.

The Lion King and Revenge of the Sith. Lately I’ve been listening to a lot of Rema.

Do you have any game-day rituals?

Yes, I journal and focus on gratitude. I write down my blessings and thank God. Then I have my non-negotiables: matcha, a croissant, and a yerba mate.

Hugo Taco and Social Thai. The food is unreal and the people are lovely.

Best advice for young athletes?

Whatever you do, do it 100%. You can’t control the outcome, but you can control your effort. To be great at anything will cost you everything, but you will never regret giving your all to something.

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InSpirits Exploring the season’s most warming spirit.

There’s a reason whisky feels like fall in a glass. The smoke, the spice, the slow heat that lingers like embers, it’s the season’s drink of choice for those who want more than refreshment; they want presence.

THE REGIONS

SEASON OF THE DRAM

A refined guide to the perfect drams for crisp autumn nights.

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Not all whiskies are created equal. Islay Scotches deliver peat and brine, a seaside bonfire in liquid form. Highland drams bring honey, heather, and a touch of fruit. Speyside is elegance distilled—soft, floral, and endlessly approachable.

Across the Atlantic, Canadian rye offers spice and bite, while bourbonbarrel-finished malts from Ireland provide a rounder, sweeter finish.

THE PROOF Higher proof doesn’t mean better, it means bolder. “Cask strength is a conversation, not a competition,” says Graham Linton, whisky educator. Add a few drops of water to open up the aromatics; too much heat can hide a whisky’s finer notes.

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THE AGE QUESTION Age statements aren’t the whole story.

While 18-year-old Scotch can be sublime, younger whiskies often carry a vibrancy lost to extended oak influence.

“It’s about balance, not birthdays,” Linton says. “Some 10-year-old malts drink far beyond their years.”

THE GLASS The Glencairn remains the gold standard, its tulip shape catching aroma and guiding each sip. For fireside sipping, a heavy tumbler has its charms, especially with a large, slow-melting cube.

The right whisky on a crisp evening doesn’t just warm you, it roots you. This fall, skip the gimmicks and pour something worth lingering over.

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B y S teve Wa rn e P h oto g ra p hy by S e a n S i s k

Greely’s

Luke Cavallin Signs NHL Deal With Boston Bruins For Luke Cavallin, now a member of the Boston Bruins organization, it’s certainly been a memorable few months.

The 24-year-old from Ottawa was brilliant in backstopping the Trois-Rivières Lions to the ECHL Championship back in June. If that weren’t enough, he was also named the league’s playoff MVP, and a few weeks later, he signed his first NHL contract, agreeing to a one-year deal with the Bruins.

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The Bruins were one of several NHL teams interested in Cavallin’s services, and with the ridiculous playoff numbers he just put up, why wouldn’t they be? In 20 postseason games, Cavallin went 15-5 with a 1.53 goals-against average, and a .948 save percentage.

“It has been really hard to take everything in, and none of this feels real yet,” Cavallin said. “I have achieved two of my lifelong goals this summer. It’s still taking a bit to sink in. It’s been a mixed bag of emotions from gratitude, relief, and pure elation, it’s all a bit hard to grasp. I’m happy I’ve been able to share this with my teammates, family and friends.”

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Luke Cavallin, ECHL Playoff MVP and championship-winning goaltender with the Trois-Rivières Lions, signed his first NHL contract with the Boston Bruins this summer after a standout postseason performance.

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“I have achieved two of my lifelong goals this summer. It’s still taking a bit to sink in. It’s been a mixed bag of emotions from gratitude, relief, and pure elation…

It’s all a bit hard to grasp.”

As he adjusts to his new reality, Cavallin has been able to enjoy a strong summer of training, but he’s also been able to find some time for roller hockey, fishing, golfing, barbecuing, and spending time with family.

But next month, it’s off to Boston where a new opportunity awaits.

“I have actually gotten to experience three NHL training camps prior to this year with the Toronto Maple Leafs and Montreal Canadiens, so I have a bit under my belt to prepare myself for what to expect. I am excited to go into this with a new organization and a fresh opportunity. It is always an exciting time of the year with anticipation for the coming season, so I am looking forward to getting started.”

Cavallin’s formative years as a young goaltender came with the Nepean Raiders, Gloucester Rangers, Upper Canada Cyclones, and Kemptville 73’s. But before that, his father’s pro hockey career took the family all over the world. Mark Cavallin was also a goaltender and had pro stops in England, Germany, Italy, Ireland. He even had a stint with Canada’s National team.

We caught up with Luke during his offseason in Ottawa to reflect on his roots, his incredible championship season, and what it meant to sign his first NHL contract.

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Secure & Convenient

Storage Your championship season with TroisRivières was incredible. What clicked for you and your team?

I think the biggest factor is that we had a really good room. I think each and every player would say that was the closest team anyone has ever played on. It was just a great group of people that came together to push for the same purpose, everyone played for each other. I would say that is the most important part of building a hockey team. I thought our coach did a really good job of putting the right people in that locker room.

What did it mean to you to be named the 2025 ECHL playoff MVP? It was definitely an honour to receive that award, knowing you played a significant role in helping your team win a championship is extremely special and I’m super grateful for that opportunity. However, I would have been just as happy seeing anyone else on our team receive it also. I thought everyone played their part extremely well, you couldn’t have removed a single player and expected the same result of the championship. With that said, it means a lot having my name put beside many great players that have come before me.

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Ground-Level Units In Stittsville for Easy Access

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How did the Bruins’ contract offer come about? What was that moment like for you?

What can you tell us about your family and their reaction to your success last season?

I always focus on the task at hand so I really don’t pay much attention to it while I’m playing and especially not in the playoffs, but after the season there was quite a bit of interest from some teams. It was just about figuring out with my agent what would be the best fit and hopefully the best decision for my career.

My family has been really supportive, especially throughout our championship run and everything that followed. I think they knew how much this meant to me and what an amazing experience this was so it really felt like a win for all of us. It was a special situation where everyone felt we were in the good times without having to realize it in hindsight, so we all tried to soak everything in as much as possible and stay present. It really meant a lot to me having them there to experience that with me and being able to share those moments as a family.

Finally, it’s off to Boston for camp next month. Have you had any conversations with the Bruins about their vision or expectations for you this season?

I think most of the expectations come from myself. I know what my goals are and how I need to get there. I have put in the work over this past summer and the last few years. My mentality is just to keep getting better everyday and to take small compounded steps toward my end goals.

L

For a young man who took such a big step this season, this may be just the beginning for Luke Cavallin.

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EARN IT. SHAKE IT. FUEL YOUR RECOVERY WITH CANADA’S #1 IN SPORTS NUTRITION. 130+ STORES. 100% PERFORMANCE.

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BETTER BITES Warm, nutrient-rich upgrades for fall cravings.

As the temperature drops, our cravings tend to shift from crisp and cool to warm and grounding. These four smart swaps deliver autumn comfort without the heaviness, making room for better digestion, balanced energy, and a touch of novelty.

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Swap White Pasta for Pumpin Pasta With cooler months come pasta cravings. Instead of white flour, go for chickpea- or pumpkin-based options. They’re higher in protein and fiber, and their earthy tones pair perfectly with roasted squash, sage, or a drizzle of brown butter.

Swap Greek Yogurt for Cultured Coconut Yogurt

For those looking to keep dairy light or go plant-based, Icelandic skyr offers a thicker, protein-rich texture, while cultured coconut yogurts deliver tang and probiotics without the lactose. Add cinnamon or poached pears for a cozy twist.

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BUILDING SCIENCE | GEOTECHNICAL | ENVIRONMENTAL HYDROGEOLOGY | LAB & MATERIAL TESTING | SUSTAINABILITY

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Swap Mashed Potato for Cauliflower-Parsnip Mash

Swap Granola Bars for Baked Oat Cups Instead of processed bars, bake oat cups with mashed banana, flaxseed, and warming spices.

They’re portable, naturally sweetened, and endlessly customizable. Think of them as the grown-up, autumn-ready version of a snack bar.

As comfort food takes center stage, this lighter mash delivers the same creamy satisfaction with a fraction of the heaviness.

Steamed cauliflower blended with sweet, earthy parsnip creates a velvety base, while roasted garlic and a drizzle of olive oil bring depth and warmth.

It’s lower in carbs, easier on digestion, and pairs beautifully with roasted chicken, seasonal greens, or even your Thanksgiving spread.

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PHONE SETTINGS THAT CHANGE EVERYTHING

In a world filled with notifications, tabs, and distractions, your digital environment can either support your goals, or sabotage them entirely.

Here are four digital settings that might seem small, but can radically shift how you move through your day.

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Turn Off All Push Notifications Every ping is a pull on your attention—and the cost is higher than you think.

Studies show it can take over 20 minutes to refocus after a distraction. Turn off non-essential notifications on your phone and computer. Better yet, use “Do Not Disturb” modes during key work blocks.

Try This: iPhone’s Focus Mode or Android’s Digital Wellbeing can help you customize what gets through and when.

Go Grayscale Want to use your phone less? Make it boring.

Switching your screen to grayscale removes the visual stimulation that makes apps like Instagram or TikTok so addictive. It’s a subtle but powerful trick to reclaim your time.

Bonus: It also reduces eye strain and can help wind you down before bed.

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Disable Autoplay on All Platforms Auto-play is designed to keep you passively consuming—whether it’s the next YouTube video, Instagram Reel, or Netflix episode. Turning it off introduces a moment of choice, which is often all your brain needs to break the loop.

Why It Matters: Interrupting the automatic nature of scrolling or bingeing gives your prefrontal cortex a chance to kick in and say, “Do I really want to keep going?”

Where to Do It: YouTube, Netflix, Instagram, TikTok, Twitter—all have toggles in their settings (even if they bury them a little).

Switch to a “Command Palette” Workflow Tools like Raycast (Mac) or PowerToys Run (Windows) let you control your computer through a command palette, reducing the need for window-switching, tab-hunting, and endless clicks. It’s like Spotlight Search—but on steroids.

Why It Works: You stay in flow. No visual clutter. No time lost digging through folders or menus.

It’s a productivity upgrade that feels invisible—until you go back to the old way.

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There are no days off.

At least, not when you’re trying to stay competitive in Ottawa’s ever-hungry home décor and renovations field. Just ask Jim Sourges, owner-operator of The Electrical & Plumbing Store—or his son Nick, who like Jim did from his dad, is learning the business from the ground up. When Nick eventually takes over, that’ll make three generations who have put their heart and soul into the same founding philosophy: offering great service at fair prices.

The Electrical & Plumbing Store’s

It’s a focus that keeps the Sourges family on their toes. The EP Store, as it’s nicknamed, looks after a diverse, knowledgeable client base. Explains Jim, “Our customers, who range from experienced contractors to doit-yourselfers, do a tremendous amount of research before they come into our store.

They want to make sure they get the best possible products for their projects or homes. We pride ourselves on being able to accommodate them. That’s why we provide the widest range of top-quality plumbing and lighting equipment in the Ottawa area. Plus, we make sure that our after-sales service standards are just as high, ready to help anyone should problems arise.”

BUILDING BETTER BATHROOMS Three generations transforming bathrooms, kitchens, and living spaces across the city.

BY DAN LALANDE PHOTOGRAPHY BY NICOLAI GREGORY

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These days, the company has its hands full helping Ottawa’s homeowners. More and more of them are concerned about their bathrooms. That’s why both of The EP Store’s locations, 1080 Ogilvie Road and 31 Northside Road in Bells Corners, have been actively extending the reach of their bathroom renovation services. Collectively, the business looks after Ottawa East, Gloucester, and Orleans, as well as the western part of Ottawa, Nepean, and Kanata.

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Owner Jim Sourges with his son Nick, representing the third generation of leadership at The Electrical & Plumbing Store.

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“Our customers, who range from experienced contractors to doit-yourselfers, do a tremendous amount of research before they come into our store. They want to make sure they get the best possible products for their projects or homes.”

This kind of expansion has necessitated a slight shift in the EP Store’s business model. But given the resources already in place, that hasn’t proven much of a problem. “Our very knowledgeable plumbing showroom staff transitioned easily to the sale of complete bathrooms with the help of our experienced contractors,” says Jim. “We were already selling all the material that was required to complete the renovation. It was a natural fit to sell the renovation service and offer our clients the fullservice option.”

As for what’s driving the demand, Jim says it’s the nature of Ottawa’s population. The Baby Boomers, proprietors of more properties in the city than any other demographic, are aging. Many of these longtime homeowners are looking at downsizing, and a fully renovated bathroom is a decided advantage in a competitive sellers’ market. Then, there’s the faction that’s looking to age in place. Most homes built twenty years ago or longer came equipped with large, drop-in bathtubs. But with the city’s primary population getting on in years, that’s become a major inconvenience, not to mention a tripping hazard.

Today, more and more people are looking to convert to a stand-up shower, allowing for safer access.

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With this in mind, Sourges, his staff, and his suppliers are constantly combing trade shows for the latest industry innovations. And when they find something that meets The EP Store’s high standards and finely honed aesthetic instinct, Jim’s the first to be enthused about it. “The most exciting new item right now,” he shares, “is a porcelain material for shower walls that comes in full sheets. The seamless look avoids all of the grout lines that make the maintenance of these areas more challenging.”

That’s not all the people behind The EP Store can’t wait to show their eager customers. Those looking to upgrade their kitchens will find many interesting, useful tools and trinkets in The EP Store’s plumbing showrooms, including cutting boards, cutlery racks, and colanders aimed at making every home’s culinary hub a cleaner and more efficient workspace.

Ironically, Ottawa’s premier renovation centre is undergoing a major renovation of its own.

“The most exciting news out of the EP Store,” Jim announces, “is the expansion of our store at 31 Northside Road in Bells Corners.”

It’s a considerable undertaking, which Jim details: “We are adding 2,000 square feet of showroom to expand our bathroom and kitchen offerings, as well as 2,000 square feet of additional receiving and warehouse space to accommodate the storage needs of both locations. We’re all very excited to add new displays and products to our store once the construction has been completed in the spring of 2026.”

“Our customers want their homes to look beautiful,” Jim reiterates. “We’re more than happy to help them realize their vision. We never see providing this service as a headache. It’s our passion. We strive to achieve it every day.”

No wonder there are no days off.

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BACKYARD,

ELEVATED

Exploring outdoor spaces for both home and hospitality by Capital BBQ.

Capital BBQ, powered by BBQing.com, is Ottawa’s Backyard Superstore—trusted by grill masters since 1990. From premium grills and smokers to custom outdoor kitchens, patio furnishings, and heating solutions, we help transform backyards into yearround living spaces.

Discover Outdoor Kitchen Brands, Designs & Ideas

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$250

Gift Card Outdoor Kitchens The Heart of the Backyard Where food, guests, and conversation come together.

Guided by design expert Kirk Sharkey, we craft custom and modular kitchens tailored to your space, style, and entertaining needs.

Starting at $3,999.

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Outdoor Heating Extend the Season From sleek infrared heaters to inviting fire tables, we’ll help you find the perfect solution for your backyard or commercial terrace.

Above: The Napoleon Nexus 72” Rectangular Patioflame Table, $1,599

PATIO FURNITURE Living Beyond the Indoors Premium, weather-resistant collections designed for comfort, style, and all-season durability.

Create a backyard that feels like an extension of your home.

Above: Berlin Gardens’ poly-lumber collections embody this ethos: weather-proof, low-maintenance, and paired with industrial chic cushions.

MEET THE EXPERT

KIRK SHARKEY Outdoor Kitchen & Design Specialist at Capital BBQ

Capital BBQ is Ottawa’s Backyard Superstore, specializing in premium grills, custom outdoor kitchens, and outdoor living solutions for homes and businesses.

12 Grenfell Crescent, Nepean BBQing.com (613) 228-0009

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As the luxury pet accessories market surges from US $28.8 billion in 2024 to a projected US $48.5 billion by 2034, designer labels are increasingly catering to pets with high-end products that prioritize both form and function.

TavoPets Crispin Impact‑Tested Travel Crate

PAW PRESTIGE When High Fashion Meets High Standards: Luxury Brands That Pamper Pets

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This crate combines industrial-grade materials with interior comfort, offering a secure travel option that’s been crash-tested and certified. The rounded shell design and matte finish align with current trends in elevated utilitarian gear for pets. It’s also airline-compliant and easy to carry. At $712 for their largest model, Tavo’s positioning is somewhere between lifestyle accessory and safety gear. an increasingly popular hybrid in the luxury pet market.

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The George Luxury Dog Bed

Pagerie Dóró Collar

With its bold geometric pattern and structured silhouette, the George Pet Bed

by ACH Studio looks more like a statement rug than a dog cushion. Upholstered in cream with a striking black labyrinth motif, it balances luxury design with everyday function. The generous, elevated form offers comfort for larger breeds while doubling as a design piece that complements modern interiors.

Crafted from full-grain calf leather and finished with stainless steel hardware, the Dóró Collar from Pagerie sits at the intersection of luxury fashion and durability. Each piece is cut and stitched in the same workshops that produce goods for heritage houses like Hermès, giving it a timeless aesthetic that elevates everyday walks. With prices starting at $295, it’s a statement accessory built to last—more akin to a designer belt than a standard dog collar.model, Tavo’s positioning is somewhere between lifestyle accessory and safety gear. an increasingly popular hybrid in the luxury pet market.

YETI Boomer 4 Dog Bowl Built from double-walled stainless steel, the Boomer 4 is a scaled-down version of YETI’s cult-favourite drinkware, only

this time, it’s for dogs.

It’s dishwasher-safe, resistant to rust, and has a non-slip base, making it a practical pick for both indoor feeding stations and outdoor adventures. At $60, the minimal design and rugged construction place it firmly in the “gear-for-pets-that-feelslike-gear-for-humans” category.

Dolce & Gabbana Fefé Dog Mist With notes of ylang-ylang, musk, and sandalwood, this alcoholfree scented mist by Dolce & Gabbana is designed exclusively for dogs, with a $134 price tag. Housed in a pale green glass bottle topped with a 24-carat gold-plated paw print, Fefe is part of a growing wave of designer pet care, where scent becomes as curated for dogs as it is for their owners.

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SAMUEL SALTER ON SETTING RECORDS & STAYING GROUNDED

By the time he turned 23, Samuel Salter had already made Canadian Premier League history; not once, but twice. Born in Laval, the Atlético Ottawa forward became the first CPL player to be transferred between clubs for a fee, and just this July, he etched his name into the franchise record books as their all-time leading scorer.

But Salter’s journey didn’t begin on a professional pitch. Before joining the CF Montréal Academy, he played soccer wherever and whenever he could—with friends, in the streets, or between hockey seasons. His early passion for the sport and his decision to pursue soccer over hockey paved the way for a move to France at just 17, where he matured quickly under pressure.

Now a key offensive figure in the league’s most high-scoring team, Salter is focused on staying grounded, improving daily, and keeping his long-term goal in sight: representing Canada on the international stage.

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BY CATHRYN WHEELER PHOTOGRAPHY BY SEAN SISK

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Samuel Salter, forward for Atlético Ottawa and the club’s all-time leading goal scorer as of July 2025, is a rising star in the Canadian Premier League.

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You grew up in Laval and came through the CF Montréal Academy. What were those early years like, and how did they shape your relationship with the game?

Early on in my life, I just wanted to play soccer with my friends anywhere and anytime I could.

Up until I was 11 years old, I was playing hockey during the winters and soccer during the summer.

When things got more serious, I stuck with soccer because I was more passionate about it.

Joining the Academy changed everything. The training schedule, the environment, even switching schools... it was all different. We were taught how to act on the field and what kind of discipline you need to be a professional. That definitely shaped me into the player and person I am today.

Did you have a favourite player or team growing up?

Zlatan Ibrahimovic. I read his book and watched all the YouTube videos about him. His style and his character were things I really admired.

When I first started watching soccer, I remember watching Premier League games on TSN. Players like Fernando Torres and Luis Suarez at Liverpool really stuck with me. But Borussia Dortmund was the team I truly supported, and still do. The energy of their fans, the stadium, that 2013 Champions League run... it left a mark on me.

At 17, you moved to France to join Dijon’s U19 squad, later trialing with RC Lens. What was that leap like?

It was really difficult. I had to leave my family and friends behind, but I knew it could help me reach my goal of becoming a professional. Off the field, I had to grow up fast. Living alone, adapting to a new culture, and staying focused taught me resilience and determination.

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“Being a pro is more than what you do on the pitch. You have to manage pressure, stay healthy, stay hungry. It’s a lifestyle, not just a job.”

In 2023, you became the first CPL player to be transferred between clubs for a fee, joining Atlético Ottawa. What did that moment represent for you?

It meant a lot. Being part of CPL history in that way made me feel proud... not just for myself but for the league. I was excited to join a club with ambition. Ottawa had just won the 2022 Regular Season, and I wanted to be part of something competitive.

Being closer to family was also really important.

They mean a lot to me, and having them nearby makes a difference.

You’ve grown into a key player for Atlético Ottawa.

How has your role evolved within the team?

It’s changed a lot. When I joined, I was still young and lacked experience. What helped me was the support from teammates and coaches. They welcomed me and taught me everything about being a pro here. Now, Ottawa feels like home, and that comfort helps me play with confidence.

Earlier this season, you scored four goals in one match, a new CPL record. What was that game like?

That day was funny. I arrived 30 minutes late because I was stuck on Bank Street. I was rushing through my game prep, and then everything just clicked. It felt like every offensive play would lead to a goal. It was surreal. You don’t get many days like that in your career, so it was definitely special.

What’s been the key to Ottawa’s offensive chemistry this year?

Trust and selflessness. Everyone knows their role and expresses themselves freely. We’ve got a great mix of qualities on the team, and that helps each player shine.

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How do you view the CPL now, compared to when you joined?

The CPL is growing fast. The level is higher, the talent is deeper, and there’s more respect for the league inside and outside Canada. Back when I joined, things were still forming. Now it feels like something real, and I’m proud to be part of it.

What are your personal goals for the rest of 2025?

Personally and collectively, the goal is to improve every day and be the best version of ourselves.

Long term, one goal I have is to represent the Canadian national team.

What advice do you have for young players in Canada who want to follow in your path?

Stay hungry, stay humble. Talent isn’t enough, you’ve got to work when no one’s watching. And when opportunities come, go all in. Believe in your path, even when it gets hard.

What are some of your favourite places in Ottawa?

Little Italy has a great vibe, and Lansdowne is buzzing on game days. Ottawa has a calm energy that helps me stay grounded. The food scene is great too... it’s a good balance of focus and fun.

If you had a CPL walkout song, what would it be?

“Mirror” by Lil Wayne and Bruno Mars. It’s calm, reflective, and gets me in the zone, just like how I like to play.

What’s something most people don’t know about you? And a skill you wish you had?

Most people don’t know I’m a homebody. I like peace and keeping a low profile. A skill I wish I had?

Singing. I really admire people who can express themselves that way.

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Building solid foundations for over 40 years.

Choose us to pour footings, walls, floors, porches, and more.

aableconstruction.ca

MAGAZINE

Shopping Guide Elevated Essentials for Autumn Living

01

02 1. Vinevida NO. 3115 Reed Diffuser, $38; 2. Greenpan Reserve Pro 10-Piece Ceramic Nonstick Cookware Set, $640; 3. Studiovariously Rosa Plush Maroon Plush Merino Queen Bedspread, $425; 4. Brightech Oakley 13” Modern LED Walnut Wood Table Lamp, $142; 5.

Jo Malone London Cypress and Grapevine Home Candle, $138; 6. Juliska Willa Salad/ Dessert Plate, $57

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The Fall Edit

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his fall, rich browns, rusty reds, and sharp blacks set the tone, where minimalist silhouettes meet timeless patterns and heritage detailing.

Think sculptural forms softened by texture, statement staples with staying power, and a quiet luxury that lingers long after the leaves fall.

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FROM FROM FROM FROM CONVERSATION CONVERSATIO CONVERSATION CONVERSATION TO CLASSROOM: CLASSROO TO CLASSROOM: TOTO CLASSROOM

Queensway Carleton Hospital and Carleton University Queensway Carleton Hospital and Carleton Queensway Queensway Carleton Hospital Carleton andHospital Carleton and University Carleton Univer Unite to Launch Groundbreaking Nursing Program Unite to Launch Groundbreaking Nursing Pr Unite to Launch Unite Groundbreaking to Launch Groundbreaking Nursing Program Nursing Program

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This collaboration led to QCH’s involvement in TechTuesday, a monthly forum hosted by Wesley This collaboration led to QCH’s involvement in tackle TechTuesday, a monthly forum Clover International where the business tech community to real-world This collaboration ledThis to QCH’s collaboration involvement led toinand QCH’s TechTuesday, involvement a monthly inconvenes TechTuesday, forum hosted a monthly by Wesley forum hosted by Clover International where the business and tech community convenes to ta problems.

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These 110 students aren’t just starting their education—they’re leading a movement.

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Support innovation in healthcare, become a Monthly Donor to QCH and your Support innovation in healthcare, become a Monthly Donor to Q * and y gift will be matched!

Double your today: qchfoundation.ca/monthly Support innovation Support in healthcare, innovation become inimpact healthcare, a Monthly become Donor to a Monthly QCH andDonor your to QCH gift will be matched! Double your impact today: qchfoundatio * gift will be matched! giftDouble will be matched! your impact Double today: your qchfoundation.ca/monthly impact today: qchfoundation.ca/mo *Up to a maximum of $25,000.

*Up to a maximum of $25,000. *Up to a maximum of $25,000. *Up to a maximum of $25,000.

To learn more about the QCH Foundation visit: qchfoundation.ca/DonorReport To learn more about the QCH Foundation visit: qchfoundation.ca/Do To learn more about To learn the QCH moreFoundation about the QCH visit:Foundation qchfoundation.ca/DonorReport visit: qchfoundation.ca/DonorRepo 3045 Baseline Rd. Ottawa, ON K2H 8P4

3045 Baseline Rd. Ottawa, ON K2H 8P4 Registration: 3571 RR0001 3045Charitable Baseline Rd. Ottawa, 3045 Baseline ON#13725 K2H Rd.8P4 Ottawa, ON K2H 8P4 Charitable Registration: #13725 3571 RR0001 Telephone: 613-721-4731 Email: qchfound@qch.on.ca Website: qchfoundation.ca Charitable Registration: Charitable #13725 Registration: 3571 RR0001 #13725 3571 RR0001 Telephone: 613-721-4731 Email: qchfound@qch.on.ca Website: Telephone: 613-721-4731 Telephone: 613-721-4731 Email: qchfound@qch.on.ca Email: qchfound@qch.on.ca Website: qchfoundation.ca Website: qchfound

MAGAZINE

In Spirits Sweater Weather Sips

Roger That Cream Ale

Overflow Brewery A clean, crisp and easy drinking ale with hints of apple, straw and an almost vinous characteristic.

Cottage Country Wheat Ale Calabogie Brewery

Crafted with wheat, oats, and a hint of citrus zest, this refreshing wheat ale is your go-to brew for dockside afternoons, campfire nights, and everything in between.

Recliner Red Irish Ale Pistols Brewery

Seasonal Pours Hearty, spiced, and perfect for sweater weather, these four local picks are built for crisp afternoons, cozy evenings, and everything in between. From robust brews and oak-aged spirits, here’s what to sip as the leaves turn.

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A craft Amber Ale features a symphony of toasty malts, subtle caramel sweetness, and a balanced hop profile.

Savor its rich flavor and raise a glass to good times.

Musicman Irish Whisky

EPOCA Distinct Spirits Created in the timeless tradition of a true Irish Whiskey, crafted using pure spring water, maize and Irish malted barley. Distilled to near perfection in bourbon barrels then beautifully balanced by sherry casks.

A partnership of hard work and integrity beyond a few decades with a love for genuine hospitality.

A new legacy of small batch spirits using artisanal methods from old-world traditions. A time to come together to sip, savour and share...

MAGAZINE

From Toasters to T Bones, the Rise of

CAPITAL BBQ How a humble service shop became one of Canada’s largest outdoor cooking retailers.

Ottawa, ON — Step into Capital BBQ’s

sprawling showroom today and you’re greeted by the aroma of smoldering wood pellets, the gleam of stainless-steel grills, and a sizzling lineup of outdoor kitchens, smokers, pizza ovens, and premium cooking gear.

It’s a scene worlds away from the company’s humble beginnings, a modest 2,500 sq. ft. unit on Merivale Road, where the team once fixed toasters, coffee makers, and table lamps.

This is the story of how Capital City Appliance, a small repair shop, transformed into Capital BBQ and BBQing.com, now one of the largest and most influential omni-channel BBQ retailers in Canada.

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A Humble Repair Shop When Capital City Appliance opened its doors in 1988, its mission was straightforward: repair what people already owned or, if that wasn’t possible, offer them a quality refurbished replacement.

Two years later, in 1990, Chuck Shabsove purchased the business from his father, Hugh, confident that the repair trade would be “recession-proof” in an era where North American products were built to last and people repaired rather than replaced.

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Founder Chuck Shabsove with his longtime right hand, “Ribeye Joe” Whitfield, the duo whose partnership transformed a small repair shop into one of Canada’s top BBQ retailers.

“Back then, the retail landscape was very different,” Shabsove recalls. “Big-box giants like Home Depot hadn’t yet entered Canada, and independent shops like ours were the go-to for service and advice.”

But by the mid-1990s, manufacturing had shifted from Made in Canada to Made in China, and the small appliance repair industry began to erode.

Among the staff at the time was Joe Whitfield, a personable, hardworking, and dedicated employee who quickly became Chuck’s trusted right hand. That working relationship grew into a lasting partnership as the pair navigated an uncertain future.

They experimented with large appliance repairs, power tool repair, and even hospitality sales. Then, a spark—literally—set their next chapter in motion.

A Digital Gamble Milestone 1: In 1997, Chuck registered the domain BBQing.com, well before online retail was mainstream. By 2002, he and Joe began shifting away from repairs, experimenting with a handful of BBQs on the showroom floor as a seasonal test.

“It was a gamble,” says Shabsove, “but it eventually transformed our small repair shop into one of Canada’s largest omni-channel retailers.”

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MAGAZINE 2001 Purchased two stores in Hamilton, one called Chadwicks, and one called Hacks, merged into one location and called the business Chadwicks and Hack.

2013

2016

ECommerce launch. US ECommerce launch.

22 42,886 1990

2006

First BBQ brand carried: Sunbeam.

Rebrand to Capital BBQ, launch of BBQing.com.

Brands Carried Products Sold Since 2006

Community Impact: Partnerships with Farm Boy, contributions to the CHEO Dream Home Lottery, The Ottawa Mission, ALS Canada, Biggs & Barr BBQ for the Ottawa Cancer Foundation, and many other charitable initiatives.

Spotting a Lifestyle Shift: Enter the BBQ Shrine By the early 2000s, outdoor cooking was surging in popularity. Television food culture, led by the Food Network, was inspiring Canadians to take their grilling beyond burgers and hot dogs.

“Backyard grills were no longer just utilitarian; they became the centerpiece of family gatherings,” says Shabsove. “Consumers began upgrading their BBQs, accessorizing them, building outdoor kitchens, and venturing into smokers and live-fire cooking. It was a lifestyle shift.”

Firing Up Growth By 2006, outdoor cooking sales had surpassed repairs entirely.

Milestone 2: Capital City Appliance rebranded as Capital BBQ, dedicating every square foot to grills, smokers, parts, and accessories. It became one of just three shops in Canada selling exclusively outdoor cooking equipment, and the first in the country to feature an in-store BBQ test kitchen.

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Over the years, Capital BBQ forged strong relationships with industry leaders like Napoleon, Broil King, Weber, Big Green Egg, and Traeger, securing access to the latest innovations and exclusive models.

Milestone 3: The Pandemic Surge.

In March 2020, Shabsove returned from a halfempty trade show in New Orleans. As the world braced for shutdowns, he noticed an unusual spike in online traffic.

“We knew a tsunami of orders was coming,” he says.

“We went on a crazy buying spree. As suppliers switched from making BBQs to PPE, we bought everything we could find.”

When their Ottawa facilities overflowed, the team purchased a 24,000 sq. ft. warehouse in Brockville.

This bold move insulated Capital BBQ from the supply chain issues that plagued the industry—and propelled the business to a new level.

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A Legacy of Adaptability Capital BBQ’s journey is a masterclass in reinvention. What began with a screwdriver and a service counter now commands the BBQ industry from coast to coast.

As “Ribeye Joe” (Joe Whitfield) puts it; “We went from fixing what people used to love to selling them what they can’t live without.”

From Local Leader to National Authority Today, BBQing.com serves customers nationwide, offering a vast online catalog, white-glove delivery, and one of the best-stocked BBQ warehouses in the country.

Despite seasonal fluctuations, tariffs, and shifting consumer habits, the company continues to thrive.

From high-end pizza ovens to fully custom outdoor kitchens, Capital BBQ remains committed to staying ahead of the curve.

“We’ve never stopped evolving,” says Shabsove. “From fixing coffee makers to designing dream backyards, the goal has always been the same: make customers happy and keep them coming back.”

Looking ahead, Capital BBQ knows the best is yet to come. “We’re continuing to build on our momentum, driving innovation, deepening connections, and bringing fresh experiences to our customers. From groundbreaking outdoor cooking solutions to unforgettable moments shared around the grill, the next chapter promises even more ways to inspire, connect, and elevate the art of outdoor living.”

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FALL FROM SPACE Astronauts aboard the International Space Station have dubbed our region’s autumn palette a “Fall Rhapsody,” highlighting sugar maples turning orange‑red and hickories shifting golden‑bronze, a spectacle visible even from orbit.

Autumn in Ottawa is more than a bluebird landscape, it’s a tapestry woven by geology and mood. This region rests in a geological trough known as the Ottawa–Bonnechere Graben, a rift that’s influenced not only how the land folded, but how fall’s moisture, air, and colour settle into place. As leaves shift from gold to ember, the landscape doesn’t just change, it resonates. From hidden bog canopies to mossy ravines and island forests, Ottawa’s fall trails don’t just show off rich hues, they reveal the story underneath.

STONEY SWA M P TR A I L S This 40 km network of forested paths includes wetlands, limestone outcrops, and remnants of old lime kilns, all bathed in seasonal amber hues.

The terrain shifts from rolling forest to swamps framed by brilliant reds, telling a story of geology and ecology that’s both local and legendary.

PETR I E I SLA ND LO OP

4 Fall Hikes In Ottawa That A re Wor th the B oots

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A hidden gem east of the city, this natural reserve is both ecologically rare, featuring Carolinian swamp forests, and spectacular in fall. You’ll walk among rare hackberry trees, encounter over 130 bird species, and feel like you’re stepping into a waterfront microcosm most Ottawans don’t even know exists.

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M ER BLUE BOG

LUSK VI LLE FALLS TR A IL

A rare piece of northern boreal bog right in Ottawa’s east end, this boardwalk winds through vibrant, peat-streaked vegetation and fiery maples. In autumn, it’s one of the best places for birdwatching, with pitcher plants and unexpected wildlife making cameo appearances.

This steep 4.2 km climb in Gatineau Park delivers not just dramatic fall foliage but an actual waterfall view—and a fire tower at the summit that rises above most peak leaf crowds. Tackle it early and it feels like your own secret fall vantage point.

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THE POWER OF

MICRO HABITS

5 Small Habits That Quietly Rewire Your Brain

R ead Alou d to Rememb er M ore

Studies show reading out loud activates the production effect, where speaking and hearing your own voice improves memory retention.

It’s especially effective for learning languages, memorizing speeches, or recalling names.

Write With Your N on - D omina nt H and

Using your “wrong” hand strengthens neural pathways between both hemispheres of the brain. It’s been shown to improve focus, cognitive flexibility, and even emotional regulation over time.

Bonus: it forces you to slow down and be present. Start with short phrases or your to-do list.

R ewrite S ong Lyric s From M emor y Pick a song you know well and rewrite the lyrics by hand from memory, then fact-check. This hybrid of recall, rhythm, and creativity strengthens verbal fluency and working memory. Plus, it reveals how much you think you know (but don’t).

It’s more fun than flashcards.

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Ta ke 5 M inute ‘ Fre e Play ’ B rea ks

Lea rn S om ething U seles s

Researchers have found that even short, aimless breaks can reignite problem-solving and boost creative output. Activities like doodling or casual puzzle-solving activate neural pathways linked to flexible thinking. These small diversions help the brain reset and return to tasks with improved clarity and originality.

Mastering a skill with no practical use, like juggling or yo-yo tricks, activates your brain’s motor learning circuits and improves focus, coordination, and implicit learning.

It’s not about the trick, it’s about training your brain to learn flexibly and tolerate failure.

In less than 2 years, Stittsville Nutrition has 11 awards under their belt. They have been recognized for their outstanding healthy drinks & products for the community. Any of our products we make in shop or supplements you can purchase for use at home, work or play!

We also offer event rental, as well as corporate delivery & group orders (minimum 5 drinks).

Now offering event space for rent

MAGAZINE

VIDEO’S

Jeff Allen takes the Proactive Approach

By: Dan Lalande Photography by: Nicolai Gregory

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J

eff Allen cannot be stopped.

But nothing sets Allen back for very long.

Ross Video’s VP, IT & Lab Services has enjoyed an accelerated trajectory, ever since the technology bug bit him at a formative age. He was a CorelDRAW whiz kid as a teenager and was custombuilding PCs while working his first post-collegiate jobs. Next thing you know, he was running his own company, 3Tek Systems, co-fronted by his high school BFF.

Soon, he was helping the Feds fortify themselves against the prospective scourge of Y2K. After that, his business education went next level when he found himself at PIKA Technologies.

“We worked with the federal government and tech companies like Nortel,” Allen, looking back on those days, recounts. “I would have computers spread out all over my parents’ house so we could ship them out the next day.

Eventually, it came to the point where we outgrew what we could do, so we partnered with a distribution company in Toronto.”

It was a good run. In the end, though, it proved a sprint, not a marathon. “As more and more custom PC shops opened in Ottawa,” Allen explains, “the market became crowded. Plus, companies from Toronto/Montreal began to have a presence. We got to a point where we couldn’t compete anymore.”

“My time at PIKA started just before the downturn in the tech industry in the early 2000s,” he reminisces. “Within a year of joining, 3/4 of our IT team was lost through downsizing. I was the last Help Desk person standing. I inherited all support and infrastructure responsibilities for PIKA and its sister company, Kanatek.

But the mentorship and support I received really helped form who I am today.”

At Ross, Allen is responsible for the company’s global IT, Corporate Security, R&D Labs, and Facilities teams.

That’s 1,500 people, situated in Canada, the U.S., and in 24 satellite offices across the globe. “My role is heavily focused on Strategic Leadership, Technology Enablement, Privacy, and Compliance,” Allen details. “Relationship building across both internal and external partners ensures Ross’ teams have what they need to get the job done.”

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“My priority is empowering our people to grow, innovate, and push boundaries.”

That job centres around live video production, of which Ross Video is a veritable powerhouse. News, sports, government, corporate, education…when it comes to broadcast technologies, Ross Video is their invaluable partner, providing production technology, workflow systems, data integration, expert training, and ongoing support. Thanks to Ross Video, major TV networks, international bodies, Ivy League schools, and sports stadiums enjoy creative control, technological stability, and worry-free operations.

“When I started at Ross,” Allen shares, “we had just over 300 employees. Now, we have 1,500. The IT team was four people, including me. We now have 30 - 40. With that expansion, everything grew from a technological standpoint, such as managing over 2,100 servers across our production and development systems.”

And the company isn’t done growing yet. Over the coming year, Ross Video will be expanding their existing offices in Noida, India, Virginia Beach, USA, and Hamburg, Germany. In addition, the Ontario offices and data centres, including Ottawa, will be undergoing refits.

In addition, the company just went live with a new AI Chatbot to help support staff in the language of their choice 24/7. The IT team will be working hard to enhance the new bot to ensure that everyone has access to the data they need when they need it. It will also automate a variety of tasks to speed up many of the company’s internal processes.

“My priority is empowering our people to grow, innovate, and push boundaries,” Allen philosophizes.

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Above: Ross Video’s Ottawa-area office, one of the company’s key Canadian hubs, will soon undergo a full technology refit as part of its global expansion strategy.

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Top: Inside Ross Video’s Robotics Lab, where cutting-edge camera robotics and automation systems are developed to power live productions around the world.

Left: Jeff Allen, Vice President of IT at Ross Video, oversees global tech operations, corporate security, R&D labs, and facilities for over 1,500 employees worldwide.

And if they need an added incentive, they can draw inspiration from Allen’s own life.

In 2017, Allen discovered that he had a brain tumor. For the first time since his career took root, things threatened to come to a halt. While the tumor proved challenging, Allen, whose life has been predicated on encouraging bold solutions, opted for a tricky form of expediency.

“They had to cut a nerve to get most of it out, so I decided to lose my hearing in one ear. In addition, I suffered severe nerve damage on the left side of my body and facial paralysis as well. I had to learn to walk and do most of life’s basics again.”

But with the support of his medical team, his loving family, and his colleagues at Ross Video, he has. For Allen, the lesson is simple: progress comes not from waiting for problems to pass, but from facing them head-on.

“In every way possible,” says the unstoppable Allen, “we take a proactive approach.”

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FoodGuide Unpacking Wagyu’s Status on the Plate.

Wagyu isn’t just beef. It’s a symbol of culinary status, precision breeding, and fat so rich it melts like butter. But with terms like A5, Kobe, and American Wagyu floating around, it’s easy to get lost in the marbling.

Here’s your no-fluff guide to understanding Wagyu—what you’re paying for, how to spot the good stuff, and when to go rare (literally).

WAGYU BY DEFINITION The word Wagyu translates directly to “Japanese cow.” But not just any cow qualifies. Wagyu refers to four specific Japanese cattle breeds known for their intense intramuscular marbling—fat woven within the muscle tissue rather than around it.

This marbling isn’t just for show. It creates a buttery mouthfeel, low melting point, and unmatched umami. The most revered of these is Japanese A5 Wagyu, often coming from regions like Miyazaki or Kagoshima.

WAGYU VS KOBE

WORTH THE MABLE A Guide to Wagyu: What It Is, Why It Costs So Much, and How to Order It Like You Know What You’re Doing

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Kobe is a type of Wagyu, but not all Wagyu is Kobe. Think Champagne vs sparkling wine.

Kobe beef must come from Tajima cattle raised in Hyōgo Prefecture, meet strict lineage and feeding standards, and earn a top-grade BMS (Beef Marbling Score).

If you see “Kobe-style” on a menu in North America—it’s not Kobe. Genuine Kobe is rare and expensive, and the restaurant will proudly prove its certification.

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GRADES THAT MATTER A5: The highest Japanese beef grade—“A” for yield, “5” for quality.

BMS (1–12): The Beef Marbling Score, with 12 being peak melt-inyour-mouth richness.

American Wagyu: Often a cross between Japanese Wagyu and Angus cattle. More beefy, less delicate. Still rich, but you can probably eat a full steak.

HOW TO EAT IT Less is more. A5 Wagyu is so rich, most servings are just 3–6 oz—sliced thin, seared briefly, and served in courses or as part of a tasting. It pairs beautifully with clean flavors: wasabi, soy, yuzu, and sea salt.

If you’re grilling a full cut (like a ribeye), go with American Wagyu—it can handle the heat and the portion.

WHERE TO TRY IT Look for steakhouses and omakase-style restaurants that specify sourcing. If you’re buying retail, check for traceability and certification stamps. Bonus points for marble scores above 9 and region of origin listed clearly.

IS IT WORTH IT? That depends. If you’re into food as experience—absolutely. The first bite of true Wagyu is unlike any other meat on earth. Just don’t smother it in sauce or treat it like a T-bone. Wagyu is the filet mignon of the luxury world—but richer, rarer, and best enjoyed slowly.

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CAPITAL CAFFEINE Coffee by the numbers: what’s trending across Ottawa’s kitchens and cafés.

Ottawa is H ome To 250 C of fe e S hops

According to a recent report by Snappy, Ottawa is home to more than 250 café-style establishments, including 164 independent coffee shops, 62 Tim Hortons locations, and 49 Starbucks outlets. Whether you’re after third-wave espresso or a reliable drive-thru double-double, there’s no shortage of caffeine on tap in the capital.

Ca nadia ns D rink 2 .7 Cups of C of fe e a Day Nationally, Canadians average 2.7 cups of coffee per day, with retirees and residents of the Prairies clocking in even higher. In the capital, the trend tracks closely, with local demand for specialty drinks and sustainable sourcing on the rise.

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Ontario’s Most Popular Cafe Order According to a national breakdown of mostloved coffee orders, the flat white reigns supreme in Ontario—beating out lattes, cappuccinos, and drip brews. It’s smooth, strong, and microfoam-rich—just the kind of subtle luxury that resonates in a city where details matter.

A n At H ome Af fair Roughly 70–87% of Canadians report drinking coffee at home, and Ottawa is no exception.

The pandemic solidified this ritual, but many have kept it going, investing in pour-over gear, grinders, and boutique beans. Still, weekend café culture remains strong, especially in neighbourhoods like Westboro, Hintonburg, and Old Ottawa South.

Ottawa’s M onthly C of fe e B u dget On average, Canadians spend $35.21 per month on coffee—and in Ottawa, that often translates to one quality cup a day, or several specialty brews throughout the week. With a growing interest in premium roasts, zero-waste cafés, and subscription bean services, coffee spending here is less about quantity and more about quality.

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WEEKDAYS 6–10

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Your perfect

e m o h

From your first home to your forever home to your anywhere-in-between, we build for a world that’s all yours. Mattamy has established plenty of communities in and around Ottawa, including Barrhaven, Kanata and Orléans, offering a variety of home options to complement your lifestyle.

With no shortage of vibrancy, culture and access to nature, Ottawa is a place where you’ll be perfectly at home.

LEARN MORE

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F A C E S MAGAZINE M A G A Z I N E O T T A W A F A C E S M A G A Z I N E O T T A W A

/ 2 0 2 2

362 PRESTON STREET OTTAWA, ONT. K1S 4M7

(613) 234-3156 WWW.GIOVANNIS-RESTAURANT.COM

Open Monday through Friday for lunch and every night for dinner.

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