EXNESS Login Problem

Can’t access your Exness account? You’re not alone. Many traders occasionally face login issues due to incorrect credentials, server errors, or app-related bugs.

In this step-by-step guide, you’ll learn how to fix the most common Exness login problems, whether you’re using a desktop browser, mobile app, or trading platform like MT4/MT5.

Quick Links to Help You Get Back Online

👉 Login to Exness Now👉 Create a New Exness Account

1. Incorrect Email or Password

Symptoms:

• “Incorrect login details” message

• Endless loading or login denied

Fix:

• Double-check your email spelling and password

• Ensure Caps Lock is OFF

• Use the “Forgot Password?” option to reset it

Reset here:👉 Exness Login Page

2. Forgotten Password

If you forgot your Exness password:

Steps to reset:

1. Go to the Exness login page

2. Click “Forgot Password”

3. Enter your registered email

4. Check your inbox and click the reset link

5. Set a new password and log in again

3. Incorrect MT4/MT5 Login Details

Important: Your trading account login details are different from your email login.

What you need:

• Login ID (from Exness dashboard)

• Trading password (set when you created the account)

• Correct server name (e.g., Exness-MT5Real)

Fix:

• Copy/paste your login credentials directly from your dashboard

• Ensure you are connecting to the correct server in MT4 or MT5

4. Using the Wrong Server

If you enter the wrong server name (e.g., MT4 instead of MT5), you won’t be able to connect.

Solution:

• Go to your Exness dashboard

• Look for your account server (e.g., Exness-MT4Real2)

• In MetaTrader, search and select the correct server

5. App Not Working or Crashing

If you can’t log in via the Exness Trader App:

Try This:

• Update the app to the latest version

• Clear app cache (Android)

• Reinstall the app

• Use the Web platform as a backup:👉 Login via Web

6. Two-Factor Authentication (2FA) Issues

If you enabled 2FA and lost access:

Fix:

• Try to log in from a device that still has access

• If you’ve lost your 2FA device, contact Exness Support via Live Chat for verification help

7. Account Blocked or Suspended

Your account may be temporarily blocked if:

• KYC documents are incomplete

• Suspicious activity is detected

• You violated trading policies

What to Do:

• Check your email for a message from Exness

• Contact Exness Live Chat or email support@exness.com for assistance

8. Login Page Not Loading (Browser)

Fix:

• Use a different browser (Chrome, Firefox, Brave)

• Clear cookies and cache

• Disable ad blockers or VPN

• Try using mobile data instead of Wi-Fi

9. Login Error on Mobile Network (ISP blocked)

Some ISPs in specific countries may block Exness.

Solutions:

• Switch to Wi-Fi

• Try using a different browser

• Use the Exness Trader app directly

• In rare cases, a VPN may help (use responsibly and check legality in your region)

10. You’re Trying to Login to the Wrong Region (Global vs Local)

Make sure you’re logging into the correct Exness region for your country. If you're based in Indonesia, India, or Bangladesh, use the correct localized site.

👉 Exness Login for All Regions

Still Can’t Login? Contact Exness Support

Exness offers 24/7 multilingual support.

How to reach them:

• Use Live Chat on the login page

• Email: support@exness.com

• Phone: Available via the dashboard (regional numbers)

They can help reset passwords, verify accounts, or investigate technical issues.

FAQs: EXNESS Login Problem

1. Why can't I login to my Exness account?You may be using the wrong password, wrong server, or facing a browser or app issue.

2. How do I find my trading account login?Go to your Exness Personal Area and copy the account number and trading password.

3. Is Exness login the same for demo and real accounts?No. Each account has a different login ID and password.

4. What if I can’t access my email?Contact Exness Support and request manual verification.

5. Why is the Exness app not logging in?Try updating the app, clearing cache, or reinstalling it.

6. Can I use the same login on multiple devices?Yes. You can login from both PC and mobile at the same time.

7. I see “authorization failed” in MT5. What does it mean?It means your login or server is incorrect. Double-check both.

8. Is Exness login blocked in my country?Check if your ISP is blocking access. Try switching networks or using the app.

9. Can I reset my trading password separately?Yes. Go to your dashboard and reset it for each trading account.

10. How long does it take for Exness to respond to login issues?Live Chat usually responds within 1–2 minutes, 24/7.

Start Fresh: Create or Access Your Exness Account Now

👉 Create a New Exness Account👉 Try Logging In Again

With proper credentials and a stable connection, you’ll be back in your account in no time.

See more:

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How To deposit money in EXNESS from Bangladesh

How To copy trade in EXNESS for beginners

How To trade with 10 dollars on EXNESS