Dynamic Leaders to Follow in 2025 | Maymunah Rasheed Cover Story | Exeleon Magazine

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NEEL SENDAS

Cover Story

A Journey of Healing, Intuition, and Authenticity

Some people find tarot. Others are found by it. For Maymunah Rasheed, tarot was not just a practice she sought—it was a guiding force that discovered her in one of the darkest moments of her life. A deeply intuitive and creative force, Maymunah has transformed personal pain into a profound spiritual calling, using tarot not just as a tool for divination but as a means of healing, empowerment, and storytelling. Her journey into tarot and spirituality is one of resilience, self-discovery, and a deep commitment to helping others navigate their own paths.

“I always say that I did not discover tarot— tarot discovered me when I most needed it.”

THE CALLING OF TAROT

Maymunah'sjourneyintotarot beganatatimewhenshewas searchingforanswers,healing,and awayforward.“IalwayssaythatI didnotdiscovertarot—tarot discoveredmewhenImostneeded it,”sheshares.Itwasduringa deeplytraumaticperiodfollowing asexualassaultthatshestumbled uponaYouTubetarotreadingthat feltlikeitwasspeakingdirectlyto her

Thatmomentofconnectionand

synchronicityignitedacuriosity thatledhertoexploretheworldof tarotmoredeeply

Atthetime,Maymunahhadnoidea thatthisinitialsparkofinterest wouldevolveintoalifelong journeyofspiritualexploration andprofessionaltarotreading. Whenherroommateintroduced hertoaphysicaldeck,shefeltan immediateconnectionandsoon acquiredherown,immersing herselfinstudyingthecraft.She startedpracticingreadingsfor herselfandclosefriends,inding

comfortintheinsightsand guidancethecardsprovided.

Buttarotwasmorethanjusta methodofself-discovery—it becameanavenueforcreative expression.Asshepulledcards, shebeganweavingintricateshort storiesaroundthem,leadingtothe creationofhercharacter,Mana Skye,andinspiringhertowritea fantasynovel.Throughstorytelling anddivination,Maymunahfounda voicesheneverknewshehad,one thatnotonlyguidedherbutnow servesasabeaconforothers.

STAYING GROUNDED

IN A SPIRITUAL PATH

With her growing inluence as a tarot reader and spiritual guide, Maymunah is often praised for her authenticity and wisdom. She creditsherabilitytostaygroundedtoembracinghertrueself—laws andall.“Authenticityismysuperpower,”shesays.“AslongasIstay truetomyselfandacceptthegood,bad,andin-betweenthatcomes withwhatwecalllife,I'mgood.”

As a Libra, she acknowledges that grounding can sometimes be a challenge, but her focus remains on spreading love and healing throughherwork.Eveninreadingsthatrevealdificulttruths,her ultimategoalistoupliftandguideherclientstowardabetterpath.“If I haven't delivered that to my clients, then I haven't done my job correctly.”

Tomaintainbalance,sheintegratesself-carepracticesintoherdaily routine. Meditation, journaling, and time spent in nature help her recharge her energy. She also surrounds herself with a strong supportsystemoflike-mindedindividualswhoshareherpassionfor spiritualgrowthandcreativity.

“Being a spiritual worker doesn't mean you're always in a perfect stateofpeaceandclarity.Ihavemystrugglesjustlikeanyoneelse, but I've learned to embrace them and work through them. That's whatmakesthisjourneysopowerful.”

A NEW PERSPECTIVE ON TAROT

Despitepopularmisconceptions, Maymunahisclearaboutwhattarot is—andwhatitisn't.“Thebiggest misconceptionabouttarotisthatwe arereadingyourfuture,”sheexplains. “No,Iamreadingyournow,andgiving youadviceonhowtomoveforwardin thebestpossibleway.”Shebelieves thatagoodtarotreadershouldalways offerguidanceandhope.“Ifyoudon't receiveapositivemessageattheendof yourreadingtohelpyoualong,then youarenotworkingwiththeright reader,andtheyareprobablya schemer.”

Sheemphasizesthattarotisnotabout

revealschallengesahead,itshouldstill giveyouthetoolstofacethem.Ifyou walkawayfromareadingfeelinglost orscared,thatreaderdidnotdotheir jobproperly”

DEVELOPING INTUITION AND SPIRITUAL PRACTICE

Forthoseinterestedinexploringtarot anddevelopingtheirintuition, Maymunahofferspracticaland heartfeltadvice.“Startoutwiththe Rider-Waitedeckandlearnyourway aroundthemeaningofthecards.Do yourresearchandlearnthecards, colors,andzodiacsigns.”Butbeyond technicalknowledge,sheemphasizes theimportanceofintuitionand

“Let us li each other up and spread love.”

fatebeingsetinstonebutratherabout understandingthepresentenergies andthechoicesavailable.Itprovides insightintoone'scurrentsituationand offersguidanceonhowtonavigate challenges.“Tarotisnotfortune-telling inthewaypeopleassume.It'sabout self-awarenessandempowerment.The cardsshowuspotentialoutcomes basedonwherewearenow,butwe alwayshavethepowertomakechoices thatshapeourfuture.”

Maymunahbelievesthattarotreadings shouldleavepeoplefeelinghopeful andpreparedtotakeaction.She ensuresthatherclientsreceive messagesthatinspiregrowthand transformation.“Evenifthereading

personalstyle.“Havefun!Trustyour intuitionanddevelopyourownstyle. Yourclientsappreciateauthenticity”

Shealsowarnsagainstthosewho commercializespiritualityinaway thatblocksaccesstohealing.“Idon't liketoputapaywallinfrontofthe healingthatgoodtarotreadingsoffer” Instead,sheencouragesaspiring readerstoapproachthecraftwithpure intentions.“Ifyourpurposeand intentionasareaderispure,thenyou aresetforsuccess.Dothegoodwork!”

Developingintuitionisnotabout followingastrictsetofrules,she explains.It'saboutlearningtotrust oneselfandthemessagesthatcome

through.“Everyonehasintuition, butnoteveryonelistenstoit.The moreyoupractice,thestrongerit gets.Tarotisjustonetooltohelp youtapintothatinnerknowing.”

Maymunahalsoencourages spiritualseekerstobepatientwith theirjourney.“There'snorush. Spiritualgrowthtakestime,and

it'sokaytohavedoubtsalongthe way.What'simportantisthatyou keepgoingandstaytruetoyour ownpath.”

THE ROAD AHEAD

Whiletarotisamajorpartofher life,Maymunah'screativityextends farbeyondreadingcards.Awriter

atheart,sheisworkingon publishingherirstnovel,apoetry chapbook,andascreenplay.Sheis alsorelaunchingherYouTube channel,wheresheaimstoeducate andinspirehercommunityin Oaklandandbeyond.

Inadditiontoherliterary aspirations,shecontinuesto exploreothercreativepassions, includingjewelry-making, painting,andevenmodeling.She hasalsotakenaninterestin growingcannabis,embracingits naturalhealingproperties.“The worldisours!”shedeclares.“Let uslifteachotherupandspread love.”

Throughhervariouscreative pursuits,Maymunahhopesto inspireotherstoembracetheir ownuniquejourneys.“There'sno onewaytoliveameaningfullife. Weallhavedifferentpaths,and that'swhatmakeslifesobeautiful. Mygoalistoencouragepeopleto trustthemselvesandfollowwhat trulylightsthemup.”

MaymunahRasheedisatestament tothetransformativepowerof spirituality,creativity,and resilience.Throughherwork,she notonlyguidesothersontheir pathsbutalsoremindsusallofthe importanceofhealing,authenticity, andself-expression.Andasshe continuestoevolve,onethingis certain—herjourneyisjust beginning

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CEO | Rolling Suds

From Hollywood to Franchising Powerhouse

AaronHarper'sjourneyis anythingbut conventional.From navigatingthefast-pacedworld ofilmandtelevisionto becomingaformidableforcein thefranchisingindustry,his careertrajectoryisatestament toadaptability,vision,andan unrelentingdrivetocreate scalablesuccess.AstheCEOof Rolling Suds,Harperhas transformeda30-year-old powerwashingbusinessinto oneofthefastest-growing franchisebrandsinthecountry, sellingnearly250territoriesin justtwoyears.

ButHarper'ssuccessisn'tjust aboutrapidexpansion;it's aboutdoingthingsdifferently. Withafocusonbuildingelite leadershipteams,selecting franchiseeswithintention,and implementingafranchise modelthatmitigatesriskwhile maximizinggrowth,he's redeiningwhatitmeansto scaleabusinessinthemodern era.Hispassionforfranchising

extendsbeyondbusiness ownership;he'sonamissionto elevatetheindustry,ensuring entrepreneurshavethetools, support,andinancial foundationtothrive.

Inthisexclusiveinterview, Harperdivesdeepintohis unexpectedpathtofranchising, thekeystoRollingSuds' explosivegrowth,andthe strategiesheemploystobuild businessesthatlast.Whether you'reanaspiring entrepreneur,aseasoned businessowner,orsomeone fascinatedbythemechanicsof scaling,Harper'sinsightsoffer amasterclassinsustainable success.

You've had an impressive journey from working in ilm and television to becoming a powerhouse in the franchising world. What inspired your transition into business and entrepreneurship?

Workinginilmandtelevision hasitsshareofexciting moments,itisfast-pacedand fullofcreativepeople.Butthe reality?Longdays,lowpay,and aconstantgrindwithverylittle controlovermyfuture.Ilooked aroundatpeoplefurtheralong intheircareersandrealized thateventhesuccessfulones werealwayschasingthenext project.Itjustwasn't sustainableforthekindof lifestyleIcraved,andmore importantly,itwasn'tfulilling formethewayIhadthoughtit wouldbe.

So,Istartedaskingfriendsin otherindustriesiftheyliked theirjobs.WhenItalkedto peopleinfranchisingandsales, Iwasshockedbyhowmanyof themgenuinelylovedwhat theydid.Theywerehelping otherpeoplebecomebusiness owners,changinglives,and buildingsomethingbiggerthan themselves.Thatstuckwith me.

Whatclickedforme,though,washowscalableand predictablefranchisingcouldbe.Ilovecreatingsystems thatwork,analyzingsomethingcomplex,breakingit down,andmakingitrepeatable.ItooktheskillsIlearned intheentertainmentagencyworldandappliedthemto saleswithinthefranchisingindustry.Withfranchising, you'renotreinventingthewheeleverytimeyouopena newlocation.Youtakeaprovenmodel,eliminatethe guesswork,andgivefranchiseestheblueprinttosucceed.

Icouldn'thavepredictedhowmuchI'dfallinlovewith franchising.Afterafewyearsofhelpingexistingfranchises becomeleadersintheirindustries,IrealizedIdidn'tjust wanttobuildsomeoneelse'sbrand,whatIwantedwasto acquireabusinessofmyownandscaleitmyway.Ihad seenwhatworked,whatdidn't,andhowtocreatea systemthattrulysetfranchisesupforsuccess.That'swhat ledmetoRollingSuds,abusinesswithincredible fundamentalsbutmassiveuntappedpotential.Now,Iget toapplyeverythingI'velearnedtobuildsomethinglasting, notjustformyselfbutforeveryfranchisee.

You've mentioned before that franchising found you rather than the other way around. Can you share more about that and what ultimately convinced you to build a career in this space?

Yeah,franchisingwasn'ttheplan.Istumbledintoitafter talkingwithfriendsintheindustryanddecidedtomake thejumptofranchisesaleswhenIwasreadyforacareer andlifestylechange.Atirst,Ithought,“Okay,thisisjust anotherbusinessmodel.”ButthenIsawhowfranchising couldchangepeople'slives.Iwatchedpeople(whomay haveneverstartedabusinessontheirown)stepinto ownership,buildsomethingfortheirfamilies,andcreate generationalwealth.That'swhenIknewIwasintheright place.

Fromthere,Ibecameobsessedwithhowtomake franchisingbetter.Isawthecommonpitfalls,lackluster support,unqualiiedfranchiseesbeingsetuptofail,etc. andIknewtherewasabetterway.ThatledmetoRolling Suds,wherewe'vebuiltamodelthateliminatesthose risksandputsfranchiseesinthebestpositiontowin.We actuallyturndownmorefranchiseesthanweaccept becausewe'renotjustlookingforpeoplewhocanwritea check.Wewantfranchiseeswhotrulyunderstandthe commitmentittakestosucceed.RollingSudsisn'taside hustleorapassiveinvestment;itrequirespassion,grit, andawillingnesstoputinthework.We'vebuiltasystem

thatworks,buteventhebest systemwon'thelpsomeonewho isn'tfullyboughtin.That'swhy we'reselective,becausewhenthe rightpeoplejoin,theybuild somethinglife-changingthatfulills themandtheircommunityaswell.

Rolling Suds has seen extraordinary growth, with nearly 250 territories sold within just two years of franchising. What key factors have contributed to this rapid expansion?

Thekeytoourrapidgrowthcomes downtothreethings:buildinga greatleadershipteam,bringingin therightfranchisees,andhiring peoplewhohavedonethisbefore.

Fromdayone,wefocusedon assemblinganexecutiveteamwith deepexperiencein franchising—peoplewhohave spentdecadesscalingbrands successfully.Thisisn'tourirsttime buildingafranchisesystem,and thatexpertiseallowsustomove fasterwhileavoidingthecommon pitfallsthatslowotherbrands down.

Second,wedon'tjustaward franchisestoanyone.We'rehighly selective,onlybringingin franchiseeswhounderstandthe commitmentittakestosucceed. RollingSudsisn'ta“setitandforget it”investment—itrequireshandsonleadershipandadrivetogrow

Lastly,oursystemsareproven.We tooka30-year-oldbusinesswitha trackrecordofsuccess,reinedit, andbuiltaninfrastructurethat allowsfranchiseestoscalequickly andeficiently.Whenyoucombine therightleadership,theright

franchisees,andarock-solid system,growthisinevitable.

You've emphasized the importance of building teams before you need them. How has this approach helped Rolling Suds scale so quickly?

WehiredandbuiltaC-suitewith over200yearsofcombined franchiseexperiencewayearlier thanmostbrandswould.Typically, attwoyearsintofranchising, companiesarestilliguringthings out,runninglean,andonlybringing inhigh-levelleadershipwhenthey absolutelyhaveto.Butwedidthe opposite.

Becauseofwhatwe'rebuilding,and becausewe'vebeensovocalabout whyit'sspecial,we'vebeenableto attracttop-tierfranchisetalent muchearlierthanexpected.These arepeoplewhohavealreadyscaled brandstohundredsofunits,and theysawthepotentialinRolling Sudsfromthestart.

Thishasbeenagame-changerfor ourgrowth.Insteadofscrambling tosolveproblemsastheyarise,we haveateaminplacethat'salready beenthere,donethat.We're operatinglikeamature,established franchisesystemeventhoughwe're justtwoyearsin,andthat'swhy we'vebeenabletoscalesoquickly whilestilldeliveringworld-class supporttoourfranchisees.

You've built a unique franchise model that lowers risk for founders while providing robust support to franchisees. Can you explain how this structure works and why it's so effective?

AtRollingSuds,wesetthingsupso

thatoursuccessisdirectlytiedto ourfranchisees'success.We'renot justlookingforanyonewitha check,wewanttherightpeople whoarereadytoputinthework.In return,wegivethemeverything theyneedtosucceed:full-scale operationaltraining,ongoing support,leadgeneration,andbackoficesystemsthattakethe guessworkoutofrunningthe business.Thegoalistoremoveas manyroadblocksaspossibleso theycanfocusonexecution.That's whyourfranchiseesrampupsofast andseestrongreturns.

Fromtheverybeginning,Iknewwe neededasolidinancialfoundation todothistherightway.Iworked hardtoraisethepropercapital upfront,sowehadtherunwayto buildoutrealsystems,notjust patchthingstogetheraswegrew. Ontopofthat,wesecured continuedcapitalizationtomake sureweweren'tjustrelyingon franchisefeestokeepthebusiness running.Thatinancialstability givesusthefreedomtoreinvestin bettersupport,stronger infrastructure,andmoreresources forourfranchisees.

What advice would you give to aspiring entrepreneurs who are considering franchising as a way to grow their business?

Franchisingisanincrediblewayto scale,butit'snotjustabouttakinga successfulbusinessandturningit intoafranchise.Ifyou're consideringfranchisingasagrowth strategyforyourbusiness,youneed toaskyourselfafewkeyquestions:

• Can this business work in multiple markets? Agreat franchisemodelisn'tjust

• successfulinonespeciiccity orunderuniquecircumstances. Itneedstobeadaptableto differentregions, demographics,andeconomic conditions.Ifyourbusiness onlyworksinonetypeof market,franchisingmaynotbe thebestit

• Does it serve multiple types of customers? Thebestfranchise opportunitieshaveabroad customerbase.AtRollingSuds, weservebothresidentialand commercialclients,which meansfranchiseeshave multiplerevenuestreams.If onesideofthebusinessslows downseasonallyordueto economicshifts,theothercan helpbalanceitout.Ifyour businessisdependentonone narrowcustomersegment, that'sariskyouneedto addressbeforefranchising.

• Is there a proven system that takes the guesswork out? A franchiseshouldprovidea blueprintforsuccess,notjust anidea.Yourfranchiseeswon't haveyourlevelofexpertise,so thesystemsneedtobeso strongthattheycanstepin, followtheprocess,andbuilda thrivingbusinesswithout havingtoigurethingsouton theirown.Ifyoucan'tclearly deinehowsomeoneelsecan replicateyoursuccess,you're notreadytofranchise.

• Are you ready to become a coach, not just a business owner? Franchisingispurely aboutsupportingother entrepreneurs.Ifyoudon't wanttoinvestintraining, mentorship,andongoing

support,franchisingmaynotbe therightpath.

Attheendoftheday,agreat franchiseisrepeatable,scalable, andadaptable.Ifyourbusiness meetsthosecriteriaandyou're readytotakeontheroleofa franchisor,franchisingcanbeoneof thefastestandmostsustainable waystogrow.Butifthosepieces aren'tinplace,focusonreining yourmodelirst,becauseaweak foundationwillonlyleadtobigger problemsdowntheroad.

With your background in franchising across different industries, do you see Rolling Suds as the inal chapter of your career, or are there other industries you're looking to transform?

FranchisingiswhereI'llalwaysbe,I amsopassionateaboutthis industry,butmyroleinitcontinues toalwaysevolve.RollingSudsismy majorfocus,butbeyondthat,I'm doublingdownoncontentcreation, sharingmystory,breakingdown whatworks(andwhatdoesn't)in franchising,andhelpingmore peopleunderstandthisbusiness model.Therearesomanymyths andassumptionsoutthere.That's whyI'mlaunchingmypodcast,The ScalingPodcastwithAaronHarper, whereI'lldivedeepinto franchising,scalingbusinesses,and havetransparentlong-form conversationswithotherbusiness leaders.

Mydrivingforceisaboutevolving thefranchiseindustryasawhole. There'ssomuchopportunityto makefranchisingbetter,more transparent,andmoreaccessible fortherightoperators.Through

content,conversations,and continuingtoexplorethefranchise economy,Iplantokeeppushingthe industryforwardandseeingwhere thatjourneytakesme.

Lastly, what's next for you and Rolling Suds? Any exciting developments or long-term visions you'd like to share?

We'vegotsomebigmovescoming. Thisyear,we'regoingafternational accountstobringlarge-scale businessdirectlytoourfranchisees. Thegoalistogivethemasteady pipelineofbothresidentialand commercialworksotheycanfocus onexecutionandgrowthinsteadof worryingaboutleadlow.

Beyondthat,we'recontinuingto takethetopspotasthelargest powerwashingfranchiseinthe world,notjustbyexpanding,butby makingsurewedeliverbest-inclassserviceateverylevel.Growth isgreat,butonlyifit'sbackedby quality,andthat'swhatwe're doublingdownon.

Thebigvisionistobeinall50 statesby2026.We'vebuiltthe team,thesystems,andthe momentumtomakethathappen, andwe'rebringingontheright franchiseestohelpusgetthere. RollingSudsisscalingfast,and we'rejustgettingstarted.

Alex Verlek

Lessons in Coaching and Life

A Conversation with Alex Verlek

Someofthemost inspiringsuccessstories arenotlinear—theyare markedbyunexpecteddetours, bolddecisions,andarelentless pursuitofpurpose.Suchisthe storyofAlexVerlek,aMaster CertiiedCoach(MCC)who wentfromleavingschoolat15 tobecomingaglobally recognizedcoachingleader Withover10,000coaching hours,multiplebooks,anda passionfortransforminglives, Alexhasdedicatedhiscareerto fosteringself-discoveryand professionalexcellence.

Inthiscandidinterview,Alex relectsontheturningpoints thatshapedhispath—froman unfulillingirstjoband mandatorymilitaryserviceto anunexpectedintroductionto coachingthatchanged everything.Hesharesdeep insightsintotheartofcoaching, thepoweroflistening,andthe lessonslearnedovera15+year journey.Wealsodiveintohis latestbook, Q60: Coaching Mastery in Sixty Questions,a

thought-provokingexploration ofcoachingprinciplesandhis missiontoimpact10million livesthroughcoaching.

JoinusasAlexVerlektakesus throughhisfascinating evolution—oneofresilience, passion,andacommitmentto payingitforward.

Can you share insights into your early life and career journey? How did you transition from leaving school at 15 to becoming a Master Certiied Coach?

Leavingschoolat15,Ihadno cleardirection.Isimplytookthe irstjobavailable—onethat alignedwithmyparents' expectationsandmademefeel important.Ihadsecuredthejob myfatherhadalwayswanted butneverattained,andhewas immenselyproud.Yet,before long,theworkbecame monotonous.Worse,Ifelt deinednotbymypotentialbut byhowfewmistakesImade.

Thencamemymandatory militaryservice.Itwashere, duringvisitstoformerWWII concentrationcamps,thatIhad apowerfulmomentof realization—adeepresolvethat suchtragediesshould"never again"beallowedtohappen. Witnessingthestruggle betweenoficersandsoldiers,I sensedacalling:theabilityto bridgedifferencesandfoster connection.Itwasmyirst inklingofpurpose.

Aftercompletingmyservice,I chosetoreturntoeducationto prepareforacareerinHR.For iveyears,Istudiedwhile working,ademandingbut transformativeperiod.My careerinHRtookoffrapidly.To strengthenmyskills,Ipursued adegreeinManagement Sciencewhileservingasa managementteammember. Duringacompany reorganizationIinitiated,the planwasforacolleagueandme totakeoverpartofthe business.Butatthelast moment,Irealizedthiswasn't

mypath.Insteadoffollowinglogic orinancialsecurity,Ifollowedmy heartandwalkedaway,handing everythingovertomycolleague.

Fortheirsttime,Ibecamea freelanceentrepreneur,pursuing workthattrulyresonatedwithme. Thoughinanciallychallenging, thoseyearswereimmensely enriching.Igainedinvaluable insightsintopeople,theworld,and myself.However,inancialnecessity ledmebacktoapart-timeHRrole. WhatIthoughtwouldlastafew monthsturnedintosevenyears.In hindsight,InowseewhyIneeded thatperiod.

Whenmylastprojectatthat companyended,mymanager suggestedsomethinglife-changing: "Maybecoachingissomethingfor you?"Ihadnoideawhatshemeant, butIacceptedheroffertotakea course.IstillrememberthatFriday afternoon—myirstexperience withcoachingtraining.ThoughI initiallyfeltoutofplace,itwasalso animmediatehomecoming.From thatmomenton,Iwascommitted toanewpath.

Ifullyimmersedmyselfinthe worldofcoaching,undertaking extensivetraininganddeep personalgrowth.Beforelong,I becameafacultymemberatthe CoachingTrainingInstitute(CTI). Teachingsolidiiedmylearning, reinforcingthesaying,"Ifyouwant tomasterasubject,teachit" Alongsidemyprivatecoaching practice,Idevotedmyselfto mentoringandtrainingcoaches. Everydaycontinuestobea learningexperience.

Withover2,500coachinghours andongoingeducation,Ipursued

thepathtobecomingaMaster CertiiedCoach(MCC),atitleI proudlyearnedin2017.Receiving thisrecognitionformydedication andhardworkwasamilestone,and IcontinuetorenewmyMCC accreditationeverythreeyears.In themeantime,thenumberofhours Ihavecoachedindividuals,is gettingcloseto10,000.

What distinguishes your coaching style, and how do you ensure impactful transformations in your clients?

Coachingisanart,muchlikemusic. Avirtuosobringsaviolintolife throughpersonal interpretation—coachingisno different.Whilegroundedinhigh standardsandrigoroustraining,a coach'suniquemixofcompetence, conidence,andauthenticitybrings thepracticetolife.

Forme,coachingisbuiltondeep honesty—bothwithoneselfand withinthecoachingpartnership. Empoweringcoachinginvolvesan elementof"toughlove."While coachandclientareequals,each hasdistinctroles:thecoach providesasafeyetcourageous space,whiletheclientdrivesthe content.Whenbothfullycommit,a transformativerelationshipunfolds.

Iseemyclientsnotjustforwho theyarebutfortheirfullpotential.I supporttheminuncoveringtheir answersandsteppingintotheir power.Metaphoricallyspeaking,I helpthemwritetheappendixto theirownmanualofself.

What are some of the most valuable lessons you've learned in your 15+ years as a coach?

Inmysecondbook, Golden Rules for Coaching,Icompiled15keylessons frommycoachingjourney.IfIhad tohighlightjustone,itwouldbe: Listen to connect, not just to understand.

Whenwelistenwiththeintentto connect,weopenourhearts, creatingtrustandsafety.Another powerfullesson,closelylinkedto this,is: In coaching, slow is the new fast Lifeoftenfeelslikearace,but incoaching,offeringclientsthe spacetoslowdownandrelectis invaluable.Byallowingthemto breatheandexplore,wecreatean environmentformeaningful growth.

Andperhaps,beyondcoaching,we couldallbeneitfromembracinga slowerpaceinlife.

How does Q60: Coaching Mastery in Sixty Questions challenge and elevate coaches' perspectives?

WhenIturned60in2024,Ichose tocelebratedifferently.Insteadof gifts,Iaskedfor60coachingrelatedquestions.Thisinspiredmy thirdbook, Q60: Coaching Mastery in Sixty Questions

Morethanjustacollectionof insights, Q60 embodiesmymission: buildingawarenesstoinspirethe Army of Positive Change.Thisbook ismywayofpayingitforward, offeringperspectivesforthenext generationofcoachesandthose curiousabouttheprofession.

The60questionsspanabroad spectrum,fromcoaching'sorigins tomoderndevelopmentslikeAI's roleincoaching.Iteventacklesthe "million-dollarquestion":Whatare coachesactuallyselling?Some

Coaching is for well-functioning people
Desiring to transform from good to great Consciously creating the life they really want. “

questionsdelvedeeperintoCoActiveCoaching,providing practitionerswithvaluable relections.

How do your books contribute to the broader coaching discourse and professional development?

Throughmybooks,Iaimtoprovide bothuniversalcoachinginsights andresponsestospeciicindustry questions.Whilemyexpertiselies inCo-ActiveCoaching,thelessons extendbeyondthismethodologyto beneitallcoaches,HR professionals,managers,teachers, andanyonesupportingpersonalor professionalgrowth.Evenparents seekingtoenhancetheirparenting skillscanindvalueinthese lessons.

Ultimately,whatI'velearnedasa coachappliestolifeitself.

You aim to impact 10 million people through coaching. How do you plan to achieve this ambitious goal?

Coachingcreatesarippleeffect. Whenyoucoachoneperson,their transformationpositively inluencesthosearoundthem.A coachedCEOleadstheir organizationdifferently;acoached teacherimpactstheirstudents.

Additionally,throughmentoring andtrainingothercoaches,Iextend myreachexponentially.Itruly believethatcoachingmakesthe worldabetterplace—one conversationatatime.

What's next for you? Any upcoming projects, books, or initiatives?

Turning60hasn'tshiftedmyfocus

toretirement.Instead,I'mthinking abouthowtousemytimefor maximumimpact.Alongside continuingmywork,I'velaunched aglobalcoachingcommunity: COACH! Mastery.Thisspaceallows metosharemyexperiencesand contributetothedevelopmentof futurecoaches.Byco-creating learningopportunities,wecan amplifyourcollectivegrowthand inluence.

Andwhoknows?Anotherbookor twomightbeonthehorizonaspart ofthisdecadeofpayingitforward.

Getting to The Top

Finding the Path to Power

IIgrewupinaBoston immigrantneighborhood. Myfatherwasamailman andmymotherworkedasa secretaryatCityHall.Weweren't poor—wealwayshadfood—but welivedmodestlyinathird-story walk-upnearFranklinPark, drivingasecond-handFordwith noheater.

Wewerethe“poorcousins,” whilemyUncleMike'sfamily livedinaTudorhousein Brookline,drivingayellow Chryslerconvertibleand vacationinginMiami.Thatstark contrastmademewonderearly on:Howdopeoplemakeittothe top?Whatsetsthemapart? Thiscuriosityshapedmycareer Asaneditorat The Boston Globe,I interviewediconslikeTed Kennedy,SalvadorDalı, MuhammadAli,andDiana Vreeland.Iwantedtouncoverthe storiesofhowtheyascended, recognizingthatmanystartedat thebottom,justlikeme.

Later,inbusinessconsulting,I workedwiththoughtleaderslike PeterSengeandbecameaCEO Whisperer,advisingtopleaders fromFortune500companies, includingNike,Fidelity Investments,GeneralMotors, Toyota,andExxonMobil.My missionremainedthe same—understandingwhat separatesthosewhorisetothe topfromtherest.

What I've learned is that success isn't just about talent or luck. It's driven by ive key traits:

1. Character Skills vs. Personality

ImetGregGoffatmyMasterful CoachingMasterclassinLondon, justasthe9/11attacksunfolded, givingusinvaluabletimeto connect.Greg'spersonaland organizationalambitions impressedme,leadingustoforge astrongcoachingrelationship.I calledtheCEOofConocoPhillips andsaid,“Youhaveahiddengem onyourhandshere.”

Fromthatmoment,Greg'scareer skyrocketed.Heprogressedfrom TeamLeadertoCountryManager andultimatelybecameCEOof Andeavor,wherehewasnamed Fortune'sCEOoftheYear.He latersteppedasidetopursue otherventures,includinga positionontheExxonMobil board.

Recently,Gregtoldme,“Robert,I wanttotalktoyouabout somethingthat'samysteryeven tome.Everyonewantstowork withme.”Hementionedthateach month,bigcompaniesaskhimto betheirCEOorjointheirboards. Billionairesseektoinvestinhis ventures.Henoted,“Young peoplewanttoworkwithmeand myfoundationforfree.”

I'munsureaboutthemystery

either,butIsuspectit'sGreg's characterthatactivatesthelawof attractioninhisfavor.Heembodies thequalitiesgreatleaders possess—ambition,empathy, integrity,responsibility,humility, andself-relectiveness.Whilehe hasapleasantpersonality,hecan besomewhatintroverted,which furtherhighlightshisauthentic character

Incontrast,manyindividualsI've encounteredrelyonsupericial gestures—usingyourirstname repeatedlyandsuggesting,“Let's havedinnersometime,”whileonly aimingtotakeadvantageofyou.

2. Doubleness of Ambition

Ambitioniskeytoreachingthetop. Ifyoulackambition,you'llnever getthere.AbrahamLincoln'slaw partner,WilliamHerndon,once said,“Lincolnisalittleengineof ambition.”Heconstantlyplotted andplannedhisrisetosuccess despitehishumblebeginnings.

The“doubleness”ofambitionis crucial.WhenLincolnreachedthe pinnacleofpowerbybeingelected president,hefocusedonhis ambitionfortheUS.Hewantedthe countrytoguaranteetherights statedintheDeclarationof Independenceforallcitizensand issuedtheEmancipation Proclamation.

CEOsandseniorleadershipteams mustrememberthatwhilepersonal andorganizationalambitionsare vital,excellinginannual performancereviewsisn'tenough. Youneedtoaccumulatepolitical powerandlearntomasterthe politicalchessboard.

3. Brightness (Intelligence)

MostsuccessfulpeopleI'veworked witharebright,thoughnot necessarilygeniuses.Acommon traitamongthemistheabilityto makecomplexissuessimple.

ChiefJusticeOliverWendellHolmes oncechidedalawyerpresentinga complexcase,saying,“Idon'tgivea damnaboutsimplicitythissideof complexity,butIwouldgive everythingforsimplicityonthe otherside.”

TomKaiser,oneofmysuccessful CEOclientsatZurichCorporate Solutions,exempliiesaleaderwho cansimplifythecomplex.Insteadof gettinglostinelaboratestrategic planning,hewouldgatherhisteam andsay,“Weareallheretocreate andkeepcustomersataproit. That'syourjob,whetheryouare theCEO,COO,marketer,or designer”Everyoneisinmarketing; everyoneisinsales—fromtheCEO tothereceptionist

4. Social Skills

Manyleadersboastimpressive credentials:“IamanMBAfrom Harvard,”“I'vegotaPhDin EngineeringfromStanford,”or“I'm aCPA.”Yet,Irarelyseeindividuals reachthetopsolelybecauseoftheir degreesorresumes.

ThebestCEOsandfoundersmay havegoodcredentials,butwhat helpsthemascendtopoweristheir likabilityandabilitytothinkand worktogetherwithpeople—even thosewhodisagreewiththem. Leaderswithstrongsocialskillsare multipliers;theymakeothersfeel smarterandmorecapable.In contrast,diminishersmakeothers feelincompetent,suckingthe energyoutofteammeetings.

Peoplewithstrongsocialskills frequentlyuse“we”insteadof“I.” Theyrecruitbrilliantmindsand teachthemtocollaborate. Furthermore,theymakeeveryone feellikethey'reonamissionfrom God,instillingasenseof accountabilitynotjusttotheboss buttoeachother.AsMayaAngelou says,“IneedtobemybestsoIcan holdyouaccountableforbeingyour best.”

5. Coachability

OnenotabletraitamongmyCEO andenterpriseclientsistheir consistentrequestforcoaching, evenaftertheirrapidascentto power.

Incontrast,thosewhostruggleto riseoftenappearindifferentto coachingandmentoring,saying, “I'vegotthis,”ordismissing coachingas“blah,blah,blah.”These individuals,evenafterreaching highranks,confrontuncomfortable truthsratherthanblamingothers. Theyaretheirsttoadmittheir mistakespubliclyandfocuson correctingthem,viewingadversity notasanenemybutasavaluable opportunityforgrowthand learning.Haveyouaskedanyonefor coachinglately?

Conclusion

Alltheseskillsandtraitsare teachableandlearnable.Startby ratingyourselffrom1to5starson eachtrait(1thelowest,5the highest)andconsideryour personalandprofessionalimpact.If youneedfurtherassistance,feel freetocontactmeat MasterfulCoaching.comorwriteto Robert.Hargrove@RHargrove.com.

Innovating at Scale

An Interview with Neel Sendas on Cloud, MLOps, and the Future of AI

NeelSendashasbuiltan impressivecareeratthe intersectionof technology,business,andcloud computing.AsaPrincipal TechnicalAccountManagerat AmazonWebServices(AWS), hehelpsenterprisesnavigate thecomplexitiesofcloud adoption,machinelearning operations(MLOps),anddigital transformation.Witha backgroundinsoftware development,infrastructure management,andtechnology consulting,Neelbringsaunique blendoftechnicalexpertiseand strategicinsighttotheevolving landscapeofcloud-based innovation.

BeyondhisroleatAWS,Neelis alsoanauthorandthought leader.Hisbook, The Deinitive Guide to Machine Learning Operations in AWS: Machine Learning Scalability and Optimization with AWS,serves asacomprehensiveresource fororganizationslookingto build,scale,andoptimize

machinelearningsystemsin thecloud.Drawingfromrealworldexperiences,heprovides aroadmapforoperationalizing AIeffectively—turningproofof-conceptsintoproductionreadysolutions.

Inthisexclusiveinterview,Neel shareshisjourneyin technology,insightsintocloud adoptionchallengesand opportunities,andexpert guidanceonMLOpsbest practices.Healsodiscussesthe pitfallsenterprisesfacewhen scalingmachinelearningand offersvaluableadvicefor aspiringAWSandMLOps professionals.Lookingahead, heteaseshisnextbook,which exploresthetransformative potentialofGenerativeAIin manufacturing.

Could you tell us a little about your journey in technology? How did you transition into your role as a Principal Technical Account Manager at Amazon Web Services

(AWS)?

Myjourneyintechnologyhas beenaninterestingblendof engineering,business,and cloudcomputing.After completingmyComputer Sciencedegree,Istartedasa softwaredeveloperworkingon applicationmonitoring platforms,whereIgained insightsintosystem architecturesandperformance optimization.Thisfoundation intechnicaloperationsproved helpfulthroughoutmycareer.I thenmovedtoamajorinancial servicesirm,workingontheir technologyinfrastructureteam.

Thisexperienceexposedmeto enterprise-scalesystemsand thecomplexitiesofmanaging mission-criticalapplications.It alsosparkedmyinterestinthe businesssideoftechnology, leadingmetopursuemy graduatedegreeatCarnegie MellonUniversity.After completingmyMBA,I transitionedintotechnology

Neel Sendas

consulting,speciicallyfocusingon IoTandMachineLearning solutions.Theconsultingrole allowedmetocombinemy technicalbackgroundwith businessstrategy,helping organizationsleverageemerging technologiestosolvecomplex businessproblems.Thenatural progressionledmetoAWS,whereI nowserveasaPrincipalTechnical AccountManager(PTAM).The PTAMperfectlycombinesmy technicalexpertise,business acumen,andpassionforhelping enterprisesinnovatethroughcloud technology.WorkingwithAWShas givenmeanopportunitytobein thefront-rowseattothecloud revolutionandtheopportunityto helpshapehoworganizations implementandscaletheircloud operations.

As someone deeply involved in cloud operations, what do you see as the biggest challenges and opportunities for enterprises adopting cloud technology?

Basedonmyexperienceworking withlargeenterprisescustomer,I seebothsigniicantchallengesand opportunitiesincloudadoption.On thechallengesside,twoissues consistentlyemerge.

First,there'sthecomplextaskof legacysystemmodernization.Many enterprisesoperatecriticalsystems thataredecadesoldandmigrating thesetothecloudwhileensuring businesscontinuityislike performingheartsurgerywhilethe patientisrunningamarathon.

Second,there'sthechallengeof governanceandsecurity compliance,especiallyfor

regulatedindustriesdealingwith sensitivedata.

However,theopportunitiesare trulytransformative.Cloud technologyisn'tjustaboutcost savingsanymore-it'sbecomingthe foundationforenterprise innovation.Forinstance,inmy book,Idiscusshoworganizations areusingAWS'smachinelearning servicestotransformtheir operations.

OneexampleIoftenshareishow manufacturingcompaniesare usingcloud-basedMLfor predictivemaintenanceand reducingdowntime.Thekeyto successliesinapproachingcloud adoptionasastrategic transformationratherthanjusta technicalmigration.Organizations thatgetthisrightarenotjust reducingcosts-they're fundamentallychanginghowthey operateandcompeteinthedigital age.

YourbookfocusesonMachine LearningOperations(MLOps).How wouldyouexplainMLOpsto someonenewtotheconcept?

MLOpsisbestunderstoodby comparingittotraditionalsoftware development.Inregularsoftware development,wehaveestablished processesforwriting,testing,and deployingcode.MLOpsapplies thesesameprinciplestomachine learning,butwithadditional considerationsuniquetoAI systems.Thinkofitthisway:a regularwebsitebehaves consistentlyoncedeployed-the sameinputalwaysproducesthe sameoutput

Machinelearningmodels,however, aredynamic.They'remorelike livingorganismsthatneedconstant attentionbecausetheir performancecandeteriorateas real-worldconditionschange.Just asaGPSneedsupdatesfornew roads,MLmodelsneedregular updatestomaintainaccuracy. MLOpsprovidestheframeworkto managethesechallenges.Itenables organizationstobuildandtrain modelsconsistently,deploythem safely,monitortheirperformance, andretrainthemwhenneeded-all whilemaintainingproperversion controlandgovernance.Inmy book,IexplorehowAWSservices, particularlySageMaker,can automatetheseprocesses.

Thegoalistobringthesame reliabilitytomachinelearningthat DevOpsbroughttosoftware development,transformingML projectsfromexperimental initiativesintoproduction-ready systemsthatdeliverconsistent businessvalue.

Machinelearningatscalepresents uniquechallenges.Whatarethe mostcommonpitfallsenterprises facewhendeployingMLsystems, andhowdoesyourbookaddress them?

ThebiggestpitfallsI'veobservedin enterpriseMLdeploymentsaren't technical,butorganizationaland operational.Letmehighlightthree criticalchallenges:First,there'sthe 'proof-of-concepttrap'-where companiessuccessfullybuildML modelsinlabsbutstruggleto deploytheminproduction.This happensbecauseproduction environmentshavedifferent requirementsaroundscalability, reliability,andintegrationwith

existingsystems.

Second,manyorganizations underestimatetheongoing maintenancerequirementsofML systems.Unliketraditional software,MLmodelsdegradeover timeasdatapatternschange. dedicateseveralchaptersto implementingrobustmonitoring systemsandautomatedretraining pipelinesthatcatchtheseissues early.

Third,there'sthechallengeof reproducibilityandgovernance. Whenteamscan'trecreatemodel resultsortrackchangeseffectively, itcreatescompliancerisksand hinderscollaboration.

Whatwasthemostchallenging partofwritingthisbook,andhow didyouovercomeit?Ifareader couldonlytakeawayonelesson fromthebook,whatwouldyou hopeittobe?

Themostchallengingaspectwas strikingtherightbalancebetween technicaldepthandpractical applicability.Machinelearning operationsisavastield,andwhile Icouldhavedelveddeepinto theoreticalconcepts,Iwantedto createsomethingimmediately usefulforAWSpractitioners.I focusedonreal-worldscenarios I'veencounteredinmyworkwith enterpriseclientsonAWS,using theseasfoundationsforexplaining complexconcepts.

Ifreaderstakeawayjustone lesson,itwouldbethis:successful MLoperationsisn'tabouthaving themostsophisticatedalgorithms orthelatesttools–it'sabout buildingsustainable,repeatable

processesthatalignwithbusiness objectives.Toooften,organizations focusonthetechnicalaspectswhile overlookingtheoperational foundationneededforlong-term success.

Thebookemphasizesthisthrough codingexamplesandframeworks thathelpreadersbuildML solutionsonAWSthatnotonly workwellinitiallybutcontinueto delivervalueovertime.It'sabout movingfromexperimentalMLto production-gradesystems.

Whatadvicewouldyougiveto aspiringAWSMLOpsprofessionals orthoselookingtotransitionintoa cloud-focusedcareer?

First,developastrongfoundation inbothsoftwareengineeringand datascience.MLOpsisn'tjustabout understandingmachinelearning algorithms;it'saboutbuilding robustsystems.ForAWS,startby gettingcertiied—beginwiththe CloudPractitionercertiication, thenprogresstotheSolutions Architectcertiications.These provideasolidfoundationinAWS servicesandarchitecturepatterns. ForMLspeciics,pursuethe MachineLearningSpecialty certiication,whichcoversAWS's MLstackcomprehensively.

FocusparticularlyonAmazon SageMaker-it'sAWS'slagshipML serviceandcrucialforMLOps. Learntobuildend-to-endML pipelinesusingSageMaker'sbuiltinalgorithms,customcontainers, andautomationtools.TheAWS SkillsBuilderplatformoffers excellentfreeresourcesforhands onpractice.Inmybook,I emphasizeAWSbecauseofits

comprehensiveMLtoolset,butthe principlesaretransferable.Setup end-to-endMLpipelines,break them,ixthem,andlearnfromthe process.

Finally,andthisiscrucial-focuson thebusinesscontext.Technical skillsareimportantbut understandingwhyandhow organizationsuseMLcreatesvalue thatsetsyouapart.Join communities,attendworkshops, andlearnfromreal-worldcase studies.Remember,MLOpsisan evolvingield.Staycuriousand keeplearning.

Lastly,what'snextforyou?Any futureprojectsoraspirationsyou'd liketosharewithourreaders?

I'mstartingonmynextbook focusingonGenerativeAI applicationsinmanufacturing industries.Afterspendingyears workingwithmanufacturing clients,I'veseenirsthandhow GenAIisrevolutionizingeverything fromproductdesigntoquality controlandpredictive maintenance.

Thebookwillexplorepractical implementationsofgenerativeAI modelsforindustrialusecasesfromusingLLMsfortechnical documentationandmaintenance procedurestoleveragingdiffusion modelsfordefectdetectionand computer-aideddesign.Ichosethis topicbecausewhilethere'slotsof buzzaroundgenerativeAI,there's arealneedforpracticalguidance onimplementingthese technologiesinindustrialsettings, especiallyconsideringtheunique challengesofthemanufacturing sector

In today's volatile business climate, the race to attract and retain top talent has intensified. Yet, many companies are still relying on outdated hiring methods, gut-based decisions, and manual HR processes—despite mounting evidence that artificial intelligence (AI) can dramatically improve workforce outcomes. For forward-thinking executives, there's a better way: apply the 80/20 principle throughAI-driven talent management.

The Pareto Principle tells us that 80% of results stem from 20% of efforts. In talent strategy, this means that a small number of hiring, retention, and engagement activities drive the majority of organizational success.AI can pinpoint, automate, and optimize those high-leverage actions—giving companies a decisive edge without overhauling their entire infrastructure.

WHYAI IN TALENT MANAGEMENT IS NOWA BUSINESS IMPERATIVE

Early adopters like Unilever and Hilton have already achieved tangible success. Unilever reduced time-to-hire by 70% and increased diversity by 16% using AI-powered assessments. Hilton, usingAI chatbots and candidate ranking algorithms, cut manual recruitment tasks by 40% and saw an 85% decrease in time-tointerview.

BREAKING THE BOTTLENECKS: HOWAI STREAMLINES THE TALENT LIFECYCLE

1. Attracting Top Talent:AI tools can write optimized job ads, identify high-potential passive candidates, and rank applicants in seconds. This increases, hiring efficiency by up to 60% while improving candidate quality

2. Selecting the Right People: Predictive analytics now assess job fit, culture alignment, and future performance with 95% accuracy. Platforms like Pymetrics and Eightfold.ai bring scientific rigor to hiring decisions—eliminating guesswork and bias.

3. Onboarding & Retention:AI customizes onboarding paths

AI is no longer an HR trend—it's a business necessity. The World Economic Forum projects that by 2030,AI and automation will create 170 million new jobs while displacing 92 million, leading to a net gain of 78 million positions. That's a seismic shift. Companies that fail to align hiring and workforce planning with this new reality risk becoming obsolete.

based on role and personality. Later, it monitors engagement signals, predicts attrition risks, and supports real-time interventions. SHRM reports that 85% of companies using AI for onboarding have seen improved retention within six months.

OVERCOMING COMMON OBJECTIONS

Many executives hesitate to implementAI due to fears around cost, complexity, or compliance. These concerns are increasingly unfounded:

• Cost: Cloud-basedAI tools like ChatGPT Team or HireVue require minimal upfront investment and offer rapid ROI. Companies report recruitment cost reductions of up to 40%.

• Complexity:AI adoption doesn't demand a PhD in data science. Practical implementation can start with small wins—automating resume screening or using chatbots for FAQs.

• Ethics: EthicalAI is not an afterthought. Responsible companies use bias detection audits and inform candidates whenAI is in use, aligning with evolving global regulations like GDPR and the EUAIAct.

SCALING WITHOUT BREAKING THE BANK

Amajor misconception is thatAI is only for large enterprises. In reality, mid-size firms and startups are some

of the most agile adopters, leveragingAI to compete with larger players. The secret? Focus on high-impact areas.

For instance, creating a custom GPT-powered job description generator can improve clarity, consistency, and fit—boosting the success rate of new hires while saving recruiters hours per week. Multiply that across all roles, and you have a talent engine that gets smarter over time.

THE REALRISK: DOING NOTHING

According to PwC, companies not usingAI in HR experience 25% longer hiring cycles and significantly higher turnover Worse, Gartner predicts that by 2026, these

companies will see a 50% drop in hiring efficiency. In short: inaction has a measurable cost.

EXECUTIVE TAKEAWAY

AsAI continues to evolve, the question for leaders is no longer if they should useAI in talent management—but how to use it effectively. By applying the 80/20 lens, executives can target the most impactful areas of the employee lifecycle, integrateAI incrementally, and realize transformational gains in performance, engagement, and ROI.

AUTHOR BIO

Dr. Denis Cauvier is a global talent management expert, futurist, and bestselling author of 27 books including his newly released The 80/20 AI Advantage With over 36 years of experience advising Fortune 500 companies, government agencies, and start-ups in 60+ countries, Denis specializes in helping organizations future-proof their workforce. He is a former banker, serial entrepreneur, and trusted advisor onAI integration in HR.

Thriving Amid Disruption

How AI is Redesigning Business and the Workforce—and What to Do About It

“AI in Business and Corporations”

THE DUALIMPACT OF AI: JOB DISPLACEMENT AND CREATION

Artificial Intelligence is no longer a futuristic concept; it is a present-day reality reshaping industries, redefining job roles, and revolutionizing business operations.As organizations integrateAI into their core strategies, the workforce faces unprecedented changes that demand adaptability, continuous learning, and strategic foresight.

The integration ofAI into business processes has led to significant workforce restructuring. For instance, in 2024, Dell Technologies embarked on a substantial

reorganization of its sales division, emphasizingAI-driven operations. This shift resulted in the elimination of numerous managerial positions, with the company's workforce projected to decrease from approximately 120,000 to under 100,000 employees. The restructuring aimed to streamline management layers and introduceAI tools to enhance efficiency and customer experience. (1)

WhileAI's automation capabilities can displace certain job roles, they simultaneously create new opportunities. According to PwC's 2024 GlobalAI Jobs Barometer, sectors heavily exposed toAI

are experiencing nearly fivefold increases in labor productivity Moreover, jobs requiringAI specialist skills command significant wage premiums—up to 25% on average in the United States, with certain roles, such as database designers and administrators, seeing premiums as high as 53%. (2)

These examples reflect two realities ofAI adoption: it displaces roles dependent on repetition and simultaneously elevates those grounded in adaptation, creativity, and technical fluency The challenge for individuals and businesses isn't just about deploying AI—it's about aligning skills and strategy to stay relevant.

Lukasz Sowinski &

ADAPTING TO THEAIENHANCED WORKPLACE

The evolving landscape necessitates a proactive approach to career development. Professionals must focus on acquiring skills that complementAI technologies, such as data analysis, machine learning, and strategic decision-making. Organizations, in turn, should invest in upskilling their workforce to harness the full potential ofAI, ensuring employees can work alongside intelligent systems effectively.

Furthermore, the rise ofAI underscores the importance of soft skills—creativity, emotional intelligence, and adaptability—which remain uniquely human and are less susceptible to automation. By fostering these competencies, individuals can enhance their value in anAI-augmented workplace.

STRATEGIC

IMPLEMENTATION OFAI IN BUSINESS

For businesses, the strategic implementation ofAI involves more than just adopting new technologies; it requires a comprehensive transformation of operations, culture, and leadership. Companies must assess which processes can benefit most fromAI, develop clear integration plans, and ensure ethical considerations are addressed.

Leaders play a crucial role in guiding their organizations through this transition. They must communicate the benefits and challenges ofAI adoption transparently, involve employees in the transformation process, and provide continuous support and training.

CONCLUSION

The advent ofAI presents both challenges and opportunities within the corporate landscape. While automation may render certain roles obsolete, it also paves the way for new positions that require advanced skills and offer higher compensation.

AUTHOR BIO

Lukasz Sowinski & Damian Dziedzic, also known asAI Gang Publishing, are the authors of AI in Business and Corporations They are professionals with extensive experience in artificial intelligence, data analysis, and automation. Having collaborated with multinational

This is precisely the focus of the book AI in Business and Corporations, co-authored by our team of practitioners and technologists. While the book offers a broad overview ofAI's impact across sectors, its core aim is to equip professionals with the context and tools needed to navigate this shift—from understanding howAI works to applying it in practical, career-oriented ways.

In a world where technological fluency is no longer optional, the conversation aroundAI must go beyond hype and fear. It must become a conversation about adaptability, lifelong learning, and the future of human contribution in AI-augmented environments.

By embracing lifelong learning and adaptability, professionals can navigate theAI-driven transformation successfully. Organizations that strategically implementAI and invest in their workforce will be better positioned to thrive in this new era.

organizations, they bring practical insights into howAI is transforming industries. Their work focuses on bridging the gap between AI theory and real-world application, empowering professionals and businesses to navigate the evolving digital landscape.

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