Tennessee: Northeast Nashville Suburbs | Best Pick Reports

Page 1


Hendersonville . East Nashville . Goodlettsville . Gallatin

Certifying the Best Home Service Companies Since 1997 Your satisfaction is

Hire from this guide for your next house project and get the peace of mind that comes with:

Guaranteed work up to $2,500

Top-rated companies based on real reviews

Verified insurance and trade licenses

What Homeowners Say About Us

“The Best Pick Reports guidebook is extremely easy to use. We called a contractor and they came out that day. They were wonderful. I had to replace two air conditioners, and they were replaced that day. Just fantastic!”

David B. | Spring, TX

“The Best Pick Reports guidebook was easy to use, and the contractor I found from it met my needs in terms of quality of work, reliability, and professionalism.”

Angela J. | Allen, TX

“I find it helpful to have the knowledge and all the information available at once with Best Pick Reports.”

Al H. | Puyallup, WA

“I used a tree company from Best Pick Reports. They helped me with my trees, and they’re very reliable. I’m very happy with the services. I use the guidebook repeatedly.”

Dennis A. | Richardson, TX

“I’ve used Best Pick Reports twice and found it to be very helpful. The contractors did what they said. I would give them a five-star rating.”

Irwin B. | Concord, MA

“The Best Pick Reports guidebook is a good resource. It’s something all consumers should continue to have access to.”

Michael T. | Fort Washington, MD

The Best Pick® certification has represented excellence in service for 28 years. Our mission is to connect homeowners with quality home service companies so that you can easily find a top-rated company for any home project.

www.bestpickreports.com

The Best Pick Certification Process

To establish the recommendations in each Best Pick Reports® publication, we calculate a star rating based on the past three years of a company’s customer reviews. We use our own survey platform, work with our sister research company GuildQuality to survey a company’s previous customers and, if needed, analyze Google reviews. We also evaluate a company’s credit history and financial standing. Only the companies that meet our qualification standards are invited to participate in the Best Pick program.

Our Company Screening Process

RESEARCH

We rely on online reviews, independent surveys, and company financial data to identify top local companies in dozens of home service categories.

INVITATION

Inclusion is by invitation alone and is extended only if the company has met our qualification standards.

RATING

At least 80% of responses via our in-house customer surveying must be positive. We also look for 25+ Google reviews and a 4.0+ rating.

PUBLICATION

We publish Certified Best Pick® companies semi-annually. Companies pay a fee for research and publication distribution.

CREDENTIALS

We verify that companies carry all state-required licenses and insurance.

GUARANTEE

Companies are backed by the Best Pick Guarantee, giving homeowners security and confidence when hiring.

The Best Pick Difference

Getting referrals from your neighbors is a traditional method of identifying a company you feel you can trust, but a limited number of referrals does not always tell the whole story. This is why we take word of mouth to the next level by analyzing independent customer surveys and online reviews.

By proactively seeking homeowner feedback, we make sure that the reviews we use to rate companies are not from a biased, vocal minority, as is commonly the case with other review guides. Companies also cannot buy a good rating; the only way they can obtain the Certified Best Pick® designation is to earn it by having many satisfied customers and maintaining their stellar reputation year after year.

This is your guide to the best home service experiences. We only recommend the Best Picks for your home projects. See what we do best:

Quality You Can Count On

Features a short list of top local companies and their accurate ratings

Stands behind recommendations with a service guarantee

Customer Satisfaction Research

Rates companies based on customer feedback

Credential Verification

Communicates with insurance agencies to verify coverage annually

Relies on a dedicated team for qualification monitoring

Proactively publishes reviews

Directly confirms trade licenses every year with state authorities

Prints all state-required trade license numbers for each company

Best Pick Reports, LLC, engages in extensive research to compile the information available in connection with the Best Pick Reports® publications and web site (BestPickReports.com). (Collectively, the publications and web site are referred to as the “reports.”) The reports are based upon the opinions of homeowners interviewed. Best Pick Reports is not affiliated with any government body or agency. The specific methodologies used by Best Pick Reports are discussed in detail in the Additional Information section of the report. Best Pick Reports makes no predictions or guarantees regarding the availability, ability, or willingness of a service provider to provide services. The reports are provided “as is,” and all warranties, representations, or endorsements, express or implied, oral or written, with regard to the reports, including, without limitation, any warranties of merchantability or fitness for a particular purpose, are expressly disclaimed by Best Pick Reports. You agree Best Pick Reports and its parent and related companies are not responsible for any direct, indirect, incidental, special, punitive, consequential, or any other damages that may result in any way from your use of or inability to use the reports. Except eligible refunds pursuant to the Best Pick Guarantee, Best Pick Reports’ (and its parent and related companies’) total aggregate liability to you for any claims relating in any way to the reports shall be limited to the refund of any amount paid by you

concerning

Air Conditioning & Heating

Educational Content

COMMON HVAC SERVICES

• Air conditioning and heating services

• Equipment repair and replacement

• System troubleshooting

• Maintenance agreements

• Refrigerant recharging or refilling

• HVAC system and equipment installation

• Thermostat installation, replacement, and troubleshooting

• Humidifier and dehumidifier installation

TOP CONSUMER TIPS

• HVAC maintenance plans are handy and usually include two maintenance appointments per year plus perks like reduced or waived dispatch fees.

• The right HVAC system size is key to efficiency. A too-small system won’t do a good job controlling the temperature of the house. A system that is too large will cycle on and off frequently. Your contractor should use the Manual J formula to make sure your HVAC system is the right size.

• Programmable or Wi-Fi-enabled thermostats can help lower energy costs by auto-adjusting the temperature while the house is empty.

• Ask if your service provider honors manufacturers’ warranties on new equipment or whether you will need to contact the manufacturer directly in the event of a problem.

• If your HVAC system is running well but you’d like to increase your home’s efficiency, look into duct sealing. Sealing the ducts can lower energy costs and boost air circulation.

Air Conditioning & Heating

Maynard Plumbing Heating and Cooling

“Serving the people of Nashville and its surrounding areas for over 85 years. ‘When you need a helping hand, call the Maynard Man!’” Nash Maynard | The Maynard Man

Services Offered: Maynard Plumbing Heating and Cooling offers HVAC system, thermostat, and heat pump repair, installation, and replacement; indoor air quality solutions, including air purification and humidification; ductless mini-split installation; and air duct cleaning. The company also provides plumbing services, maintenance programs, free estimates, and 24/7 emergency service.

Warranty: Maynard provides a one-year workmanship warranty and a tenyear parts warranty.

Company History: The company started in 1938.

Distinctions: Maynard was a finalist for the 2021 Best of Music City Awards in the plumbing category.

Employee Information: Uniformed employees drive marked vehicles and are background checked.

Additional Information: Maynard installs and replaces every make and model of HVAC equipment brands, including Trane and Carrier.

4.7 out

Services Offered: Aire Serv of Nashville offers a wide range of residential and commercial services, including HVAC system, heat pump, furnace, and boiler repair, installation, and replacement; duct cleaning; indoor air quality solutions, including air purification and humidification; wholehouse fan, thermostat, carbon monoxide, and smoke detector installation and replacement; free estimates; and emergency HVAC services.

Warranty: Aire Serv stands behind all workmanship with the Neighborly Done Right Promise. If the service was not done right, contact the local Aire Serv franchise within 60 days of service, and Aire Serv will make it right no matter the project.

Company History: Aire Serv of Nashville is a Neighborly brand franchise that is locally owned and operated. Aire Serv has been in Metro Nashville since 1995.

Distinctions: Owner Lee Downing was awarded the 2021 Neighborly Excellence Award. “Our mission statement: To keep the air in which we live and breathe comfortable and clean.” The

of

Air Conditioning & Heating

Hoffmann Brothers

“Hoffmann Brothers is a full-service heating, cooling, electrical, and plumbing service provider. We are a people-first organization and are committed to ethical solutions for you and your family. Our experts will treat your home like their own and provide you with detailed options so you can choose the best option for your home.” Chris Hoffmann | President

Services Offered: Hoffmann Brothers offers HVAC system, thermostat, furnace, boiler, and heat pump repair, installation, and replacement; indoor air quality solutions, including air purification and humidification; ductless mini-split installation; zoning systems; and air duct cleaning. The company also provides plumbing and electrical services and maintenance programs.

Warranty: Hoffmann Brothers offers warranties based on the service completed.

Company History: The company was started in 1988.

Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.

Services Not Offered: Hoffmann Brothers does not offer the service or installation of oil heating systems or window and portable A/C and heating units.

Minimum Job: Free estimates are provided for HVAC system replacement and installation. The company requires a $95 service fee for all other services.

“Coolray Heating, Cooling, Plumbing and Electrical offers peace of mind with our CoolGuard Promise: Every new system is installed correctly, every time, for maximum efficiency. New select systems include the Coolray lifetime parts-and-labor warranty, which means $0 repair costs for life!” Timothy Smith | President

Services Offered: Coolray Heating, Cooling, Plumbing and Electrical provides a range of HVAC services including repair, installation, maintenance, and tune-ups for air conditioners, heaters, heat pumps, and gas furnaces. The company also offers indoor air quality solutions, plumbing, electrical, and 24-hour service.

Warranty: Coolray provides a 100 percent customer satisfaction guarantee, a ten-year parts-and-labor warranty on equipment, and a twoyear parts warranty on all repairs with a maintenance agreement.

Company History: The company was established in 1966 by Ray Fussell.

Distinctions: Coolray is a factory-authorized Carrier dealer, a Carrier President’s Award winner, and a Consumer’s Choice Award winner.

Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.

Rating: 4.9 out of 5

Verified Trade License(s) 78658

Verified

Verified Workers’ Comp

Air Conditioning & Heating

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

|

& CEO

Services Offered: Lee Company offers HVAC service, repair, and replacements; seasonal tune-ups and inspections; electronic air cleaners; system analysis; UV air purification; energy recovery ventilation (ERV); high SEER units and payback analysis; programmable thermostats; whole-home humidification; duct installation retrofits; geothermal systems; planned unit replacements; and solar attic ventilation fans.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a six-time Williamson Herald Sizzle Award winner for Best Heating & Air.

Employee Information: Employees drive marked vehicles and wear uniforms and shoe covers.

Services Not Offered: Lee does not service window or portable units or customer-supplied mini-splits.

Minimum Job: Services require a $79 assessment.

Rating: 4.7 out of 5

Verified Trade License(s) 9255

Verified General Liability Insurance

Verified Workers’ Comp

“Our mission is simple: to give every customer peace of mind with honest service and reliable plumbing and HVAC solutions. We treat every home with care and expertise, offer clear options for home comfort, and stand behind our work. Like the Parthenon itself, we aim to be a solid, trusted part of this community for years to come.” Trevor Garrett | Owner

Services Offered: Parthenon Plumbing, Heating, & AC Repair provides residential and commercial HVAC services, including installation, replacement, and repair for air conditioners, furnaces, heat pumps, and mini-splits; wine cellar repair and service; geothermal repair and service; and HVAC accessory services (UV lights, humidifiers, dehumidifiers, and filters). Memberships, financing options, free estimates, and emergency repairs are available.

Warranty: Parthenon offers warranties based on the service completed.

Company History: The company has been locally owned-and-operated since 2008.

Distinctions: Parthenon holds a BBB A+ Rating, is Google Guaranteed with hundreds of 5-star reviews, and is a Nextdoor Neighborhood Favorite (2022-2024).

Employee Information: Background-checked employees drive marked vehicles and wear uniforms and shoe covers.

Rating: 4.9 out of 5

Appliance Repair

Best Pick Reports recommends:

■ Lee Company 615-805-6819 2nd year as a Best Pick

Educational Content

COMMON APPLIANCE REPAIR SERVICES

• Repair and installation of most common household appliances, including refrigerators; freezers; ice makers; gas and electric ranges, stoves, and ovens; induction cooktops; microwave ovens; dishwashers; garbage disposals; trash compactors; and clothes washers and dryers

• Factory-certified services

• Preventative maintenance

TOP CONSUMER TIPS

• Make sure your food stays at a safe temperature. Keep your refrigerator temperature set between 35 to 37 degrees Fahrenheit. The freezer temperature should be set to 0 degrees Fahrenheit. Try to keep your freezer stocked to increase its efficiency. If you have an ice maker or in-unit water, stay on top of regular water filter changes. Most refrigerators have a reminder light to help you remember.

• Hot water is essential for clean and dry dishes. Low water temperatures can be one reason dishes are not getting completely clean. Check that your water heater is set to the right temperature. The ideal temperature is between 120 and 140 degrees Fahrenheit. For safety reasons, don’t set the temperature to below 120 or above 140. When you load the dishwasher, make sure nothing blocks the spray arm.

TRADE LICENSE INFORMATION

• If you use your garbage disposal, turn on cold water before putting food into it. Food should be completely ground up and flushed out before the disposal is turned off. Feeding the disposal a large amount of waste too fast can clog pipes, so feed large amounts slowly or, better yet, throw it in the trash or compost.

• The high heat from an oven’s self-cleaning cycle is dangerous and can cause important oven parts to burn out, so try to avoid using that feature. Though it is a far more manual process, cleaning your oven by hand is much safer.

• Rubber-backed mats can cause unbalanced washing machine loads. The rubber backing can also break down and separate, clogging hoses, pumps, filters, and valves. If possible, wash these types of items by hand in a tub or laundry sink.

• Avoid running loose change, pocket knives, and other metal items through the wash. They can damage the washing machine’s internal components and pump system. Washing machine hoses can deteriorate over time. Avoid a surprise leak by replacing your washer hose approximately every five years. If you leave town for an extended period of time, shut off the water to your washing machine so you don’t have to worry about leaks.

The state of Tennessee does not issue or require a trade license for companies in this service category. Scan for additional educational content

Appliance Repair

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Services Offered: Lee Company offers repairs for dishwashers, microwaves, refrigerators, and washing machines as well as dryer vent detectors, water heater timers, surge receptacles, and water detection systems.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: Lee Company does not service Samsung refrigerator ice makers or EdgeStar, Wolf, or Viking appliances.

Minimum Job: Services require an $89 professional assessment.

Rating: 4.7 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“The
I’d
guidebook is
it.”

Bathtub & Shower Conversions

■ Zintex Remodeling Group

1st year as a Best Pick

Educational Content

COMMON BATHTUB & SHOWER CONVERSION SERVICES

• Bathtub and shower conversion services

• One-day bathroom remodeling services

• Design services

• Shower and tub replacement

• Cabinet installation

• Tile installation

• Countertop installation

• Fixture installation

TOP CONSUMER TIPS

• You can expect a tub-to-shower conversion project to be completed in about a day. A bathtub that is already surrounded by walls can be replaced with a shower relatively easily. The installers may need to make some plumbing adjustments, but the drains and water lines should already be in place.

• The shower-to-tub conversion process is similar to that of converting a bathtub to a shower. Your contractor will remove the shower stall and install a bathtub in its place. These projects normally take one or two days. Most contractors use one-piece bathtub units made of either fiberglass or acrylic for conversion projects.

• Tub and shower conversion contractors often offer one-day bathroom “facelifts,” or cosmetic

TRADE LICENSE INFORMATION

remodels. If your bathroom doesn’t have functional issues, a bathroom facelift might be the perfect solution.

• Most bathroom facelift projects include replacing plumbing fixtures, vanities, and shelving as well as a new coat of paint. New mirrors, lighting fixtures, and other accessories offer a nice finishing touch. These projects are usually done in days, compared to the multi-week timeline of a conventional remodeling project. The key difference is that a cosmetic refresh involves very minimal demolition and structural carpentry work, if any at all. Your contractor won’t be moving plumbing or electrical lines, so they won’t need to open walls. This helps keep the timeline as short as possible. Instead, the project’s focus will be on the smaller details that are easier to change out. While these changes might not make a huge mess, they still make a tremendous impact on the look and feel of the bathroom.

• The key to a successful tub and shower conversion or bathroom facelift is a reputable, experienced contractor. Interview and request bids from at least three companies so you’ll have enough information to make a good comparison. Try to resist being swayed by price alone. Your budget is certainly important, but the lowest bid may not result in the outcome you want.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Scan for additional educational content

Bathtub & Shower Conversions

Zintex Remodeling Group 629-300-6738

“As a local, family-owned-and-operated bathroom remodeling company, our mission is to deliver exceptional service to every customer. We’re committed to offering the best products to enhance the look, quality, and safety of the homes we serve. Our staff brings the expertise of over 75 years of combined experience to each job.”

Services Offered: Zintex Remodeling Group specializes in tub-to-shower conversions, shower replacement, bathtub replacement, and bathroom accessibility solutions such as walk-in tubs. Estimates are free.

Warranty: A Limited Lifetime Warranty covers both products and installation.

Company History: The local, family-owned-and-operated company was established in 2001.

Distinctions: Zintex is a 2022 BBB Torch Award for Ethics winner and a 2024 International BBB Torch Award for Ethics finalist, was ranked #62 on Qualified Remodeler’s Top 500 2024 list, was named a 2025 Top Workplace, and has a Best Company 5 Star average.

Services Not Offered: Zintex does not offer complete bathroom remodels, glass replacement or shower door replacement only, or any type of repair services.

Minimum Job: Jobs must include a full replacement of the tub/shower area of the bathroom.

Rating: 5.0 out of 5

Verified Trade License(s) 81356

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Concrete Leveling & Raising

Best Pick Reports recommends:

3rd year as a Best Pick ■

3rd year as a Best Pick

2nd year as a Best Pick

Educational Content

COMMON CONCRETE LEVELING & RAISING SERVICES

• Concrete leveling and raising for driveways, sidewalks, walkways, patios, steps, and foundations

• Polyurethane foam lifting

• Slabjacking

• Mudjacking

• Foundation stabilization and repair

• Piering

• Waterproofing and drainage systems

TOP CONSUMER TIPS

• Signs of sunken concrete issues include uneven concrete steps or sidewalks; cracked, bumpy, and uneven driveways or patios; cracking and sinking sections of slabs; soil erosion under concrete slabs; and repeated cracking of concrete slabs.

• To raise a concrete slab, the crew first drills holes into the surface. Then, they pump a mortarbased material or polyurethane foam into the voids underneath the slab. As the voids are filled, the slab rises until it’s level with the surrounding surface. The crew uses a concrete mixture to

TRADE LICENSE INFORMATION

patch the drill holes and complete the process. Polyurethane foam materials typically cure faster and require smaller injection holes than mortarbased materials.

• Once the repair work is done, take steps to keep the problem from reoccurring. Have your gutters cleaned at least twice per year. Make sure that your downspouts are long enough to carry water away from your house, patio, or walkway. If you have recurring erosion issues around concrete slabs, your yard might need to be regraded. Having a drainage system installed can also help.

• If you have more concrete work done in the future, ask the contractor how they will prep the ground. The ground beneath concrete is made up of different layers of soil. Each of these layers has its own properties, like density and moisture content. When these layers settle over the years, the concrete slabs above them can settle and crack. Before a concrete slab is poured, the supporting soil must be compacted to prevent washout and erosion. This should be done with a mechanical tamping machine for best results.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors. Scan for additional educational content

Concrete Leveling & Raising

Frontier Foundation & Crawl Space Repair

“At Frontier Foundation & Crawl Space Repair, our mission is to provide the best permanent solutions through ‘wow’ customer service with every customer. Frontier has proudly provided solutions for basement waterproofing, foundation repair, concrete lifting and leveling, and crawl space repair and encapsulations for more than 20 years.” Layne Gebers | Owner

Services Offered: Frontier Foundation & Crawl Space Repair provides concrete leveling and lifting services, including PolyLevel injections, interior slab leveling, cracked concrete repair, and concrete sealing. The company also offers waterproofing, foundation, and crawl space services as well as free estimates.

Warranty: Frontier Foundation & Crawl Space Repair offers nationally backed warranties and manufacturer warranties on many products and services.

Company History: Layne and Judy Gebers started the local, family-owned company in 2002.

Distinctions: Frontier Foundation & Crawl Space Repair ranked on Qualified Remodeler’s Top 500 list in 2022, was a Top Workplaces Award winner in 2018-2022, and received Greater Nashville House & Home & Garden’s 2021 Reader’s Favorite Award.

Services Not Offered: The company does not offer basement remodeling, plumbing, or concrete pouring.

Services Offered: AFS specializes in stabilizing and lifting sunken concrete, lifting interior slabs, and mudjacking. The company also offers basement and crawl space waterproofing, foundation repair, mold and fungal growth removal, and free estimates.

Warranty: AFS provides a life of the structure warranty on all new installations and a five-year warranty on concrete lifting.

Company History: AFS was founded in 2000 by Ben Bayless and is part of Groundworks Companies.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Additional Information: A PolyRenewal polyurethane injection process is used to lift and stabilize concrete.

Services Not Offered: AFS does not provide foundations for new construction.

Rating: 4.9 out of 5

Verified Trade License(s) 68623

Verified General Liability Insurance

Verified Workers’ Comp

Concrete Leveling & Raising

United Structural Systems

“Since 1994, USS has been improving lives by guaranteeing our best. We have an unmatched commitment to helping our clients solve foundation, crawl space, and waterproofing problems and protecting their most valuable asset: their homes. We’re proud of our 30+ years of keeping homes dry and stable here in the Southeast.” Craig

Services Offered: USS specializes in concrete leveling and raising. Other services include foundation repair, waterproofing, crawl space repair and encapsulation, water management and drainage systems, masonry repair, and sinkhole remediation. Estimates are free, and financing is available.

Warranty: USS offers warranties ranging from one year to lifetime, depending on the service. All warranties are fully transferable. Call for details.

Company History: The local company was established in 1994.

Distinctions: USS is a member of the NFRA and BHA.

Services Not Offered: USS does not offer trench or landscaping drains, yard grading, gutters, concrete pours, new foundations or concrete, mudjacking, concrete replacement, water removal, flood remediation, or insulation removal and installation.

Minimum Job: Jobs start at $1,500.

Rating: 4.9 out of 5

Verified Trade License(s) 48081

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Seal potential entry points around your home’s foundation and windows. Annual professional pest inspections can catch potential infestations before they become serious problems.

Crawl Space Encapsulation & Repair

3rd year as a Best Pick ■ Lee Company

2nd year as a Best Pick

Educational Content

COMMON CRAWL SPACE ENCAPSULATION & REPAIR SERVICES

• Crawl space moisture and humidity management

• Crawl space insulation

• Crawl space encapsulation

• Structural repair for crawl spaces and basements

• Basement waterproofing services

• Basement moisture and humidity management

TOP CONSUMER TIPS

• Crawl spaces are vulnerable to many of the same problems as house foundations. Because crawl spaces are under the house, pest infestations are common, as is mold and mildew growth.

• Crawl spaces are usually connected to a home’s foundation. This location is part of what makes crawl space moisture problems so concerning. Wood is more prone to rotting in damp spaces, so a damp crawl space can cause the floor joists of the house to rot. Common signs of deteriorating floor joists are sagging, creaking, or bouncy spots on the floor over the crawl space.

• Concrete columns or jacks work well to raise and stabilize sagging floors. Jacks can be adjusted as needed, to ensure ongoing support. If the floor joists are no longer structurally sound, they

TRADE LICENSE INFORMATION

might need to be strengthened by adding a beam to an existing joist in a process called “sistering.” Removing a compromised joist altogether can create other structural problems. Sistering in another beam instead creates the structural support the compromised joist needs without putting the entire structure at risk.

• Once any moisture and structural issues are resolved, the crawl space can be encapsulated. This involves covering the floor and walls with a heavy plastic vapor barrier. The crew will seal off all vents and other areas where outside air could get in. Finally, the crew will install either a dehumidifier or crawl space vent fan. Even though the space is sealed, the air can still get quite humid. A dehumidifier pulls moisture out of the air in the crawl space. A vent fan brings conditioned air from your home’s HVAC system into the crawl space to combat humidity.

• Depending on the size and layout of your crawl space, you might be able to use it for storage once the encapsulation process is finished. It’s a good idea to check on the crawl space periodically to ensure the moisture management system is still working as designed.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Crawl Space Encapsulation & Repair

Frontier Foundation & Crawl Space Repair

“At Frontier Foundation & Crawl Space Repair, our mission is to provide the best permanent solutions through ‘wow’ customer service with every customer. Frontier has proudly provided solutions for basement waterproofing, foundation repair, concrete lifting and leveling, and crawl space repair and encapsulation for more than 20 years.” Layne Gebers | Owner

Services Offered: Frontier Foundation & Crawl Space Repair provides crawl space encapsulation and repair. The company also offers waterproofing and foundation services, concrete leveling and lifting, and free estimates.

Warranty: Frontier offers nationally backed warranties and manufacturer warranties on many products and services.

Company History: Layne and Judy Gebers started the local, family-owned company in 2002.

Distinctions: Frontier Foundation & Crawl Space Repair ranked on Qualified Remodeler’s Top 500 list in 2022, was a Top Workplaces Award winner in 2018-2022, and received Greater Nashville House & Home & Garden’s 2021 Reader’s Favorite Award.

Services Not Offered: The company does not offer basement remodeling, plumbing, or concrete pouring.

of

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Services Offered: Lee Company offer crawl space encapsulation, dehumidification, insulation, and vapor barrier as well as crawl space ventilation services.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: Lee Company does not service crawl spaces that are under three blocks high.

Minimum Job: Services require a $79 professional assessment.

Rating: 4.7 out of 5  Verified Trade License(s) 9255 Verified

Deck Building & Maintenance

Best Pick Reports recommends:

■ Durante Home Exteriors

4th year as a Best Pick

Educational Content

COMMON DECK BUILDING & MAINTENANCE SERVICES

• Custom deck design

• Deck construction

• Deck maintenance and repair

TOP CONSUMER TIPS

• Common deck materials include wood, wood composite, and PVC. Popular wood species used for decks include cedar, redwood, tropical hardwoods like ipe and cumaru, southern yellow pine, and Douglas fir. Popular brands for wood composite or PVC deck products include Trex, AZEK, and Fiberon.

• Pressure-treated pine is a popular, cost-effective choice for new deck construction. It’s a lowmaintenance product that has been treated with preservatives to resist rot, but it isn’t maintenance-free. It should be sealed regularly to maintain its water resistance. The exact type and amount of preservatives determines whether the lumber can be used in or on the ground.

• Brand-new decks will need to cure before any wood treatment application. This usually equals about four to eight weeks of dry weather before the initial sealing. Many contractors will do this initial sealing. If yours doesn’t, set a reminder for yourself so you don’t forget. Periodic cleaning

TRADE LICENSE INFORMATION

and sealing will keep the deck sturdy and looking good for years.

• Sealant waterproofs the deck, and stain provides color and UV protection. It’s best to apply sealant and stain separately. There are oil-, water-, and silicone-based sealants and water- and oilbased stains.

• Bird droppings, fallen leaves, and mildew can all stain or discolor a wood deck. Candle wax poses a special threat to wood decks because it’s virtually impossible to remove. The only way to rid a board of candle wax is to replace the board itself. Deck cleaning will address preexisting stains. A sealed deck will resist staining better than raw, unsealed wood.

• In most areas, a deck build requires a construction permit because it modifies the structure of the house. A good deck contractor will know the specifics on the permitting process in your area. Most contractors will handle the permit application process on your behalf. Some homeowners’ associations also require project review and approval before exterior work on a home can begin. It’s a good idea to check with your association for information on its requirements to avoid legal issues once construction begins.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Scan for additional educational content

Deck Building & Maintenance

Durante Home Exteriors

“Delivering the best quality products to our customers by listening, learning their wants and needs, all while providing exceptional value every time.” Jason Durante | Founder

Services Offered: Durante Home Exteriors designs and installs composite decking as well as screen rooms and patio covers. The company also offers siding, window, and exterior door replacement and provides free estimates.

Warranty: Durante Home Exteriors offers manufacturers’ warranties as well as labor warranties on all products and services.

Company History: The local, family-owned company was started in 2001 by Jason Durante.

Distinctions: Durante Home Exteriors is a member of the North American Deck and Railing Association.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: The company does not offer repairs or commercial services.

General Liability Insurance Verified Workers’ Comp Best Pick Guaranteed

“I love the Best Pick Reports guidebook. I use it once or twice a year.”
–Becky B. | Plano, TX

Drain/Sewer Cleaning & Repair

Best Pick Reports recommends:

1st year as a Best Pick

COMMON DRAIN/SEWER CLEANING & REPAIR SERVICES

• Drain and sewer line cleaning

• Clog removal

• Rodding

• Hydro-jetting

• Water and sewer line repair and replacement

• Trenchless sewer line repair

• Video camera inspections

• Root removal

• Repiping

TOP CONSUMER TIPS

• Drain clogs are typically caused by food, hair, foreign objects, and grease. To avoid clogs, use drain strainers to catch the majority of debris. Do not dispose of grease in drains. Instead, pour it into a separate container that can be discarded or recycled. Additionally, so-called flushable wipes should not be flushed down the toilet.

• Hard water can cause buildup that clogs and corrodes your plumbing system. If your area has hard water, a whole-house water softener system can help. Contact a plumbing professional to learn more about your options.

• While chemical drain cleaners can effectively remove clogs, they are corrosive and can damage pipes over time and with repeated use. Be careful

TRADE LICENSE INFORMATION

with plungers, too. The suction from a plunger can damage seals and cause leaks. Try using a drain snake or other alternative drain cleaning methods first. Many plumbers recommend enzyme cleaners for preventative maintenance. Enzyme cleaners won’t fix a completely clogged drain, but if you use them regularly, they will prevent clogs. If the problem persists, call a professional. Drains that clog repeatedly can indicate larger problems with the plumbing system.

• If your sinks are draining very slowly or gurgling noises are coming from your toilets, call a drain and sewer cleaning professional. These are potential signs of a sewer system problem.

Companies are required to hold a Tennessee Contractor License issued by the Board for Licensing Contractors. Scan for additional educational content ■ Prodigy Plumbing Sewer & Drain

• Sewer lines can break or clog from corrosion, shifting soil, and tree roots. They can also break due to old age and problems in the municipal waste infrastructure. You will need the help of a professional to diagnose and solve these issues. If you own an older home built before the 1960s and 1970s, you may have sewer pipes made of clay tile. Clay-tile pipes are susceptible to tree root intrusion, and their lifespan is less than 50 years. Sewer pipes in homes constructed more recently are usually made of PVC. This durable plastic is slick, which helps prevent clogs.

Drain/Sewer Cleaning & Repair

“We’re proud to offer a full range of services to address all your plumbing needs. What sets us apart is our unwavering commitment to five-star service at fair and competitive prices. We know trust and reliability are important when it comes to your plumbing system, so we go above and beyond with every job.” The Prodigy Plumbing Sewer & Drain Team

Services Offered: Prodigy Plumbing Sewer & Drain specializes in drain and sewer cleaning services for residential customers. Services include drain cleaning; sewer line cleaning, repair, and replacement; trenchless pipe and sewer repair; pipe lining; hydro jetting; rooter service; and video inspections. The company also offers a full range of plumbing services, water treatment and filtration systems, and 24/7 emergency services.

Warranty: Prodigy guarantees customer satisfaction.

Company History: The local company was established in 2011.

Distinctions: Prodigy Plumbing Sewer & Drain is A+ Rated and Accredited with the BBB.

Rating: 4.9 out of 5

Verified Trade License(s) 4741

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Duct Cleaning

Best Pick Reports recommends:

■ Aire Serv of Nashville

4th year as a Best Pick

■ Lee Company

2nd year as a Best Pick

Educational Content

COMMON DUCT CLEANING SERVICES

• Duct cleaning

• Duct sanitization

• Duct leakage testing and repairs

• Duct sealing, insulation, and replacement

• Indoor air quality solutions

• Dryer vent cleaning and repair

• HVAC system component cleaning

• Filtration evaluation and upgrades

TOP CONSUMER TIPS

• Duct cleaning frequency depends on your needs and preferences. If your air duct supply and return vents look dirty, the inside of the system is probably dirty too. Check your ductwork periodically for particulate buildup, especially if anyone in the home has asthma or allergies.

• Home remodeling projects can produce a lot of dust and debris, as do everyday activities, whether you’re opening the front door or turning on the air conditioning. Other factors, like pet hair, cigarette smoke, and water damage, can all cause rapid buildup of dust and dirt in the ducts.

• Duct cleaning involves cleaning your home’s ductwork as well as your entire HVAC system. This includes the supply and return ducts and

TRADE LICENSE INFORMATION

registers, grills and diffusers, heat exchangers, heating and cooling coils, condensate drain pans, fan motor and housing, and the air handler unit housing.

• If your heating and cooling bills rose significantly compared to the same time last year, your air ducts could be leaking. Duct sealing can fix this problem and also improve air circulation.

• If mold is found in your ductwork and HVAC system, hire a pro to clean the entire system and ductwork. Some duct cleaning contractors are licensed in mold removal and can take care of any mold they find. If yours isn’t or if the mold problem is extensive, you may need to hire a professional mold removal and remediation contractor.

• Beware of duct cleaners who only use ordinary household tools. Household vacuum cleaners and residential-use air compressor guns won’t get good results. In fact, these types of tools will likely just scatter dust and debris from the ducts all over your house. Check that the company’s methods meet industry standards. The National Air Duct Cleaners Association (NADCA) is a great resource for current industry information.

The state of Tennessee does not issue or require a trade license for companies in this service category. Scan for additional educational content

Aire Serv of Nashville

“Our mission statement: To keep the air in which we live and breathe comfortable and clean.”

Services Offered: Aire Serv of Nashville offers duct cleaning services as well as air conditioning and heating services, indoor air quality solutions, carbon monoxide and smoke detector installation, free estimates, and emergency HVAC services.

Warranty: Aire Serv stands behind all workmanship with the Neighborly Done Right Promise. If the service was not done right, contact the local Aire Serv franchise within 60 days of service, and Aire Serv will make it right no matter the project.

Company History: Aire Serv of Nashville is a Neighborly brand franchise that is locally owned and operated by Lee Downing. Aire Serv has been in the Nashville metro area since 1995.

Distinctions: Owner Lee Downing was awarded the 2021 Neighborly Excellence Award.

Employee Information: Uniformed employees drive marked vehicles and undergo background checks.

of

Not

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Services Offered: Lee Company offers duct cleaning, duct sealing, duct design and installation, duct inspection, duct sanitization, duct repair, and duct maintenance services.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: Lee Company does not offer services for duct board or inner-lined ductwork.

Minimum Job: Services require a $79 professional assessment.

of

Not Required

3rd year as a Best Pick

3rd year as a Best Pick ■

3rd year as a Best Pick

2nd year as a Best Pick

COMMON ELECTRICAL SERVICES

Educational Content

• Electrical equipment installation, replacement, and repair

• Troubleshooting

• Maintenance

• Whole-house surge protection

• Outlet, switch, and fan installation

• Lighting installation

• Electrical panel replacements and upgrades

• Safety inspections

TOP CONSUMER TIPS

• Electrical work requires specialized knowledge and tools to avoid injury to yourself or damage to your home. Professional electricians will ensure that their work is done safely and to code.

• If your home is older and hasn’t been recently updated, have an electrician do a safety inspection. While issues like improper grounding or a totally full main panel might not impact your daily life, they do present safety hazards that need to be addressed.

TRADE LICENSE INFORMATION

• The US Fire Administration recommends testing your smoke detectors once a month, replacing the batteries at least once a year, and replacing smoke detector units every ten years or when they no longer function when tested. For the best protection, have an electrician install hardwired smoke detectors and carbon monoxide detectors with battery backups.

• Surge protectors can protect electronics from power surges by diverting excess electricity through a grounding wire. If you opt for a wholehouse surge protector, an electrician can install one at your panel or power meter. Whole-house units only protect against incoming surges, so use them with plug-in units for the best protection.

• Standby power is another name for the small amounts of electricity used by items that are plugged in but not in use. Minimize standby power with smart power strips that shut off power to devices after a period of inactivity.

Companies are required to hold a Tennessee Contractor License issued by the Board for Licensing Contractors.

“We build relationships and electrical systems to last a lifetime.” Gary Craddock | Owner

Services Offered: Craddock’s Electrical Service specializes in residential and commercial electrical service, repair, and replacement as well as diagnostic services. The company also offers same-day emergency service.

Warranty: Craddock’s Electrical Service offers a 100 percent satisfaction guarantee as well as a three-year workmanship warranty.

Company History: The local company was established in 2003 by Gary Craddock.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Rating: 5.0 out of 5  Verified Trade License(s)

Verified Workers’ Comp Best

“Coolray has been keeping homes comfortable since 1966. We provide expert heating and air conditioning, plumbing, and electrical service to the Nashville metro area. While the technology of home comfort has changed, our purpose is enduring and clear: to keep your home comfortable, efficient, and secure.” Timothy Smith | President

Services Offered: Coolray Heating, Cooling, Plumbing and Electrical provides a full range of residential electrical services, including installation, repair, and maintenance, home automation, and whole-home generators. The company also offers maintenance programs, HVAC and plumbing services, 24-hour service, and financing options.

Warranty: Coolray provides a 100 percent customer satisfaction guarantee and a ten-year parts-and-labor warranty on equipment.

Company History: The company was established in 1966 by Ray Fussell.

Distinctions: Coolray is a factory-authorized Carrier dealer, a Carrier President’s Award winner, and a Consumer’s Choice Award winner.

Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.

Rating: 4.9 out of 5

Electricians

Hoffman Brothers

“Hoffmann Brothers is a full-service heating, cooling, electrical, and plumbing service provider. We are a people-first organization and are committed to ethical solutions for you and your family. Our experts will treat your home like their own and provide you with detailed options so you can choose the best option for your home.” Chris Hoffmann | President

Services Offered: Hoffman Brothers offers electrical maintenance and inspection as well as services for lighting, surge protection, ceiling fans, wiring, service panels, outlets, switches, exhaust fans, and generators. Additionally, the company installs EV charging stations and provides HVAC and plumbing services and maintenance programs.

Warranty: Hoffmann Brothers offers warranties based on the service completed.

Company History: The local, family-owned company was started in 1988 by Robert Hoffmann.

Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.

Minimum Job: Services require a $95 service fee.

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Richard Perko | President & CEO

Services Offered: Lee Company offers outlet, lighting, and ceiling fan repair and installation; EV charger installation; breaker box inspection and repair; generator service, repair, and installation; emergency generators; energy-efficient lighting retrofits; lighting automation and photocell controls; solar attic ventilation; automated energy management systems; accent and landscape lighting; solar lighting and lighting tubes; and whole-home surge protection.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a six-time Sizzle Award winner for Best Electrician and won the 2022 Best of Music City Award for Best Electrician.

Employee Information: Employees drive marked vehicles and wear uniforms and shoe covers.

Minimum Job: Services require a $79 assessment.

Rating: 4.7 out of 5

Verified Trade License(s) 9255 Verified

Verified

Foundation Repair

3rd year as a Best Pick

3rd year as a Best Pick

2nd year as a Best Pick

Educational Content

COMMON FOUNDATION REPAIR SERVICES

• Foundation repair

• Pier systems

• Wall anchor systems

• Crawl space repair and encapsulation

• Basement waterproofing

• Moisture control service

• Foundation drainage systems

• Concrete lifting and leveling

TOP CONSUMER TIPS

• Signs of foundation damage include vertical and horizontal cracks in foundation walls, drywall cracks near doors and windows, unlevel floors, windows or doors sticking, cracks in exterior brick veneer, settled or uneven basement floors, and cracks in garage slabs.

• The following conditions can cause foundations to settle, crack, and bow: extremely dry weather, which causes the soil to shrink and contract; and wet weather, which causes the soil to expand and create pressure against the foundation walls. Layers of soil can also settle over the years and cause foundation cracks.

TRADE LICENSE INFORMATION

• A leaking, cracked, or otherwise compromised foundation will devalue your home and make selling virtually impossible. Have structural issues fixed to protect the value of your house.

• When you call a foundation repair contractor, be prepared to answer a few questions, like the age of your house and any relevant history. If you’re dealing with a foundation or wall crack, tell the company approximately when you noticed the crack and whether it has gotten larger. The inspector should always come to your home to complete the estimate.

• Foundation inspections should include a digital elevation survey and a discussion of potential causes of the problem. Some foundation repair companies have structural engineers on staff to consult on projects. Other companies consider that relationship to be a conflict of interest.

• Discuss preventative measures such as root barriers, grading, and moisture maintenance with your contractor. Without ongoing maintenance, foundation issues can return.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

for additional educational content ■

Foundation Repair

Frontier Foundation & Crawl Space Repair

“At Frontier Foundation & Crawl Space Repair, our mission is to provide the best permanent solutions through ‘wow’ customer service with every customer. Frontier has proudly provided solutions for basement waterproofing, foundation repair, concrete lifting and leveling, and crawl space repair and encapsulations for more than 20 years.” Layne Gebers | Owner

Services Offered: Frontier Foundation & Crawl Space Repair provides foundation stabilization and repair services, including wall stabilization and straightening, settlement repair, and SmartJack and push pier installation. Free estimates and crawl space, waterproofing, and concrete leveling and lifting services are offered.

Warranty: Frontier offers nationally backed warranties and manufacturer warranties on many products and services.

Company History: Layne and Judy Gebers started the local, family-owned company in 2002.

Distinctions: Frontier ranked on Qualified Remodeler’s Top 500 list in 2022, was a Top Workplaces Award winner in 2018-2022, and received Greater Nashville House & Home & Garden’s 2021 Reader’s Favorite Award.

Services Not Offered: The company does not offer basement remodeling, plumbing, or concrete pouring.

4.9 out of 5

Comp Best Pick Guaranteed

“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO

Services Offered: AFS is a foundation repair specialist. The company’s services include stabilizing settling perimeter foundation walls, leaning and bowing basement and retaining walls, and floor framing systems. AFS also stabilizes and lifts sunken concrete, waterproofs and encapsulates basements and crawl spaces, and removes mold and fungal growth from crawl spaces. The company provides free estimates.

Warranty: AFS provides a life of the structure warranty on all new installations and a five-year warranty on concrete lifting.

Company History: Ben Bayless started AFS in 2000. AFS is part of Groundworks Companies.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: AFS does not provide foundations for new construction.

Rating: 4.9 out of 5  Verified Trade License(s) 68623

Verified General Liability Insurance

Verified

United Structural Systems

“Since 1994, USS has been improving lives by guaranteeing our best. We have an unmatched commitment to helping our clients solve foundation, crawl space, and waterproofing problems and protecting their most valuable asset: their homes. We’re proud of our 30+ years of keeping homes dry and stable here in the Southeast.”

Services Offered: USS specializes in foundation repair and stabilization. Other services include concrete leveling and raising, waterproofing, crawl space repair and encapsulation, water management and drainage systems, masonry repair, and sinkhole remediation. Estimates are free, and financing is available.

Warranty: USS offers warranties ranging from one year to lifetime, depending on the service. All warranties are fully transferable. Call for details.

Company History: The local company was established in 1994.

Distinctions: USS is a member of the NFRA and BHA.

Services Not Offered: USS does not offer trench or landscaping drains, yard grading, gutters, concrete pours, new foundations or concrete, mudjacking, concrete replacement, water removal, flood remediation, or insulation removal and installation.

Minimum Job: Jobs start at $1,500.

Rating: 4.9 out of 5

Verified Trade License(s) 48081

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

The kitchen work triangle arranges the stove, refrigerator, and sink in an efficient layout. Starting with this layout is one of the best ways to begin a kitchen renovation project.

Garage Doors

2nd year as a Best Pick

Educational Content

COMMON GARAGE DOOR SERVICES

• Garage door installation, replacement, and repair

• Routine garage door maintenance

• Garage door opener installation, repair, replacement, and programming

• Repair and replacement of springs, rollers, and cables

• New garage door sales and installation

TOP CONSUMER TIPS

• If nothing happens when you push the button for the garage door opener, first make sure the opener has power. The opener is usually plugged into a normal electrical outlet. Try plugging something else into the outlet to see if it’s working. If the outlet doesn’t have power, check the circuit breakers in the main service panel. If a breaker is flipped, try resetting it before calling a professional for help.

• A garage door spring can cause serious injury and damage when it breaks. If your garage door has a torsion spring system, the springs are housed inside a shaft or tube. This cover should prevent the springs from causing any harm if they break. Extension springs are attached to safety cables. As long as they’re properly installed, the safety cables will control

TRADE LICENSE INFORMATION

the springs if they fail. If your garage door has extension springs but not safety cables, have a professional install them right away.

• If your garage door falls or closes by itself or doesn’t stay closed, the door is most likely out of balance. Unbalanced garage doors often look uneven or slanted to one side.

• Garage door openers tend to be a little noisy. If you hear grinding noises or anything out of the ordinary, however, call a garage door pro. Stop the garage door opener or, if you open the garage door by hand, stop attempting to open or close it.

• Regular maintenance is key to a properly and safely operating garage door. On a regular basis, visually inspect the garage door system, including the springs, cables, pulleys, rollers, and hardware for signs of damage or wear.

• Steel is one of the most popular materials for garage doors. Steel garage doors are strong and low maintenance. Other common materials include wood, aluminum, fiberglass, and vinyl.

Vinyl garage doors are gaining popularity because of their durability and resistance to fading from sunlight.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

All Four Seasons Garage Doors

“We are a true family business, and we take care of our customers like they are family. We pride ourselves on our integrity, dealing honestly and fairly with our employees as well as our customers. Our goal is to ethically deliver the

and quality our customers want so they’ll tell their friends and family about us.”

Services Offered: All Four Seasons Garage Doors is a garage door installation and repair company that sells, services, repairs, and installs residential garage doors and openers. The company also encloses carports. All Four Seasons Garage Doors provides 24/7 emergency service.

Warranty: The company offers a 100 percent customer satisfaction guarantee and provides a lifetime warranty on the exterior of new garage doors, a five-year warranty on new garage door hardware, and a one-year labor warranty on new garage doors. Some garage doors come with a lifetime warranty on all garage door hardware.

Company History: Dan Watkins founded the business in 1999 and is a hands-on owner. He provides estimates, trains technicians, and helps out in the office.

Employee Information: Technicians are paid a flat rate and do not work on commission.

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Services Offered: Lee Company offers garage door maintenance, repair, replacement, and installation; broken spring repair; dented panel replacement; garage door sensor alignment; garage door track escape repair; garage door opener installation and repair; and keypad installation.

Warranty: The company offer warranties based on the service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Minimum Job: Services require a $79 professional assessment.

Rating: 4.7 out of 5

Verified

Verified

Gutter & Gutter Guard Installation

4th

3rd

2nd year as a Best Pick

Educational Content

COMMON GUTTER & GUTTER GUARD INSTALLATION SERVICES

• Gutter installation and replacement

• Gutter guard installation

• Downspout installation and replacement

• Specialty accessories and product options, such as ice reduction systems for gutters, downspout extenders, rain chains, splash blocks, and extended gutter and downspout diameter options

TOP CONSUMER TIPS

• Gutters and downspouts help protect your home’s foundation, roof, and siding. Faulty gutters can cause water damage, foundation issues, soil erosion, roof leaks, fascia and soffit damage, and other problems.

• For water to move through the gutters efficiently, the gutters need to be installed with a slope toward the downspouts. If the degree of slope is too high, the gutter will slant too much and overflow. If the degree of slope is too low, water will move too slowly. A structurally sound gutter will have fasteners that are relatively close together. The back of the gutter should

TRADE LICENSE INFORMATION

be installed behind the existing roof flashing to prevent leaks and water damage between the gutter and fascia board.

• Gutters are usually sold in five-inch or sixinch sizes. Six-inch gutter troughs are best for minimizing overflow on steep roofs.

• Downspouts are usually two inches deep by three inches wide or three inches deep by four inches wide. Larger downspouts drain quickly and don’t clog easily.

• Seamless aluminum gutters are a popular option. Vinyl gutters are cost effective and lightweight. Copper and zinc gutters are an investment, but they weather to a beautiful patina over the years and can last for the life of the house.

• Gutter guards and covers keep debris out of your gutters through the seasons. Gutter guard systems are typically made of a fine metal mesh or a piece of curved, painted metal. The cover is installed on top of the gutter trough and keeps out leaves, shingle grit, and other debris.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Gutter & Gutter Guard Installation

Storm Guard Roofing of Nashville

“Our mission is to be the solution, not the problem, for our clients. We pride ourselves on being punctual, professional, dependable, and trustworthy: everything a contractor should be. If an issue arises, we resolve it promptly. As experts in handling storm damage insurance claims, we are known for our exceptional service.” Andy and Tatiana Scoggins | Owners

Services Offered: Storm Guard specializes in residential and commercial seamless gutter and gutter guard installation. Installers tailor solutions to individual needs to protect the home from water damage. Other services include roofing, siding, windows, and painting.

Warranty: The company offers a five-year craftsmanship warranty on all full gutter replacements.

Company History: Storm Guard is a locally owned-and-operated business that was founded in 2003.

Distinctions: Storm Guard is an Owens Corning Platinum Preferred Contractor and is A+ Rated and Accredited with the BBB. The company won Best of Music City’s Best Roofing Company award in 2020, 2021, and 2022 and is a Nextdoor Neighborhood Fave.

Employee Information: Employees wear uniforms, drive branded vehicles, and are background checked.

Services Not Offered: Storm Guard does not offer gutter cleaning services.

“We strive to deliver a legendary, hassle-free customer experience by providing you with a superior product that gives you peace of mind, protects your home, and keeps you off of ladders. We educate homeowners on different gutter protection options and why Leafguard provides superior results.” Jason Steingart | Marketing Director

Services Offered: Leafguard Nashville installs the patented Leafguard gutter system for residential customers.

Warranty: The company offers a lifetime clog-free guarantee* on the Leafguard gutter system.

*Guaranteed not to clog for as long as you own your home, or the company will clean the gutters for free.

Company History: Leafguard Nashville’s parent company, Englert, Inc., has provided gutter installation services since 1966.

Employee Information: Employees drive marked vehicles and undergo background checks.

Additional Information: The Leafguard gutter system is a continuous, seamless, one-piece design that allows water into the gutter while keeping out leaves, pine needles, and other debris. Leafguard gutters and downspouts come in a variety of colors.

Rating: 4.9 out of 5

Verified Trade License(s) 8036 Verified

Verified

Gutter & Gutter Guard Installation

LeafFilter Gutter Protection

“We’ve been protecting homeowners from water damage for over 20 years. Our patented 3-piece micromesh gutter protection system accepts and pulls away water without collecting debris. Your gutters stay clog-free, guaranteed. We back our guarantee with a lifetime warranty and best-in-class customer service.” Chris Counahan | President of LeafFilter

Services Offered: LeafFilter Gutter Protection specializes in installing gutter guards and gutters for residential customers. The company also provides gutter evaluations and free estimates.

Warranty: LeafFilter Gutter Protection offers a lifetime transferable warranty.

Company History: The company was established in 2005 by Matt Kaulig and is part of a national franchise.

Distinctions: LeafFilter was ranked on the 2022 Qualified Remodeler’s Top 500 and 2022 HIP 200 lists, the 2023 Consumer Advocate Top 10 Best Gutter Guards list, the 2023 Best Company Top 28 Companies to Watch list, and the 2023 Inc. Best in Business list. LeafFilter is a Great Place To Work-Certified Company.

Employee Information: Uniformed employees wear shoe covers and undergo background checks.

Services Not Offered: The company does not offer roof installation services.

Rating: 4.3 out of 5

Verified Trade License(s) 10981

Verified General Liability Insurance

Verified Workers’ Comp Best Pick Guaranteed

“The Best Pick Reports guidebook comes in handy. I am likely to recommend it.”

Handyman Services

2nd year as a Best Pick

■ Mr. Handyman

1st year as a Best Pick

Educational Content

COMMON HANDYMAN SERVICES

• Many small and medium home improvement jobs

• Carpentry, wood rot repair, drywall repair, and trim repair

• Painting

• Door and window installation and repair

• Caulking and weather stripping

• Lock sets

• Floor and wall tile installation and repair

• Grout installation and repair

• Fixture replacement and installation

• Aging-in-place and accessibility modifications

TOP CONSUMER TIPS

• Before reaching out to a handyman company, think through the details of your project, including what you want done and when it needs to be completed. This information will help the company give you an accurate estimate.

• Some handyman contractors charge jobs at an hourly rate, and some will quote a flat, perproject price. If you have several smaller projects that need to be taken care of, ask if the company offers half-day and full-day service packages. When you purchase a half day of service, a handyman completes as many tasks as possible in about four hours. A full-day package typically

TRADE LICENSE INFORMATION

equals around eight hours of home improvement services.

• For the most efficient service and the best use of your handyman’s time, buy any materials you want him to use. Advance preparation ensures that your handyman can make the most of his time at your house. Many handyman companies can pick up the necessary materials for you, too, but there will most likely be an additional fee for that service. Professional handymen arrive at jobs with their own tools and equipment.

• If you’re planning to sell your house soon, hire a handyman company to take care of small updates recommended by your real estate agent.

• Some handyman companies offer light plumbing and electrical work, like installing or repairing faucets and hanging light fixtures. It’s important to know that your handyman needs to be properly licensed to do this type of work. If you need more complex plumbing or electrical work, contact a licensed plumber or electrician. If your handyman company offers light plumbing and electrical services, ask for their license number. Verify the license with the appropriate organization.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Handyman Services

Lee Company

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

|

& CEO

Services Offered: Lee Company offers drywall repair, bathroom remodeling, gutter cleaning, pressure washing, driveway sealing, landscape lighting, tile floors, and painting services.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles and wear uniforms and shoe covers.

Services Not Offered: Lee Company does not offer extensive masonry or concrete work, gutter replacement, underground corrugated piping, roofing, carpet, glued-down sheet vinyl, hardwood flooring, windows, Hardie shake siding, or whole-yard fencing.

Minimum Job: Services require a $79 assessment.

4.7 out of 5  Verified Trade License(s) 9255

Verified General Liability Insurance Verified Workers’ Comp

“We are a local home improvement company that can tackle all your handyman needs from drywall to roof repairs and everything in between. We stand behind our work with a one-year warranty, and all of our team members are background checked and drug screened. Our Done Right Promise means that it’s not done ‘til it’s Done Right.” John Gentry | CEO

Services Offered: Mr. Handyman is a full-service handyman and home improvement company serving residential customers. Services include drywall work, painting, deck repair, bathroom remodeling, flooring installation, carpentry, furniture assembly, storage solutions, aging-inplace modifications, handyman services, and more. Mr. Handyman offers free estimates.

Warranty: The company offers a one-year warranty on all services. The Done Right Promise ensures 100 percent customer satisfaction.

Company History: The local, family-owned company was established in 2018.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

4.8

4th year as a Best Pick

Educational Content

COMMON INSULATION SERVICES

• Fiberglass insulation

• Batt insulation

• Blown-in insulation

• Spray foam insulation

• Attic insulation

• Radiant barriers

• Crawl space insulation

• Air flow balancing

• Duct and air leak sealing

• Energy audits

TOP CONSUMER TIPS

• High utility bills are a sign that your home lacks sufficient insulation. If air escapes through openings, your HVAC system will work harder to heat and cool your home. Over time, this shortens the system’s lifespan and increases your energy costs. Also watch for other signs of poor insulation, like uneven indoor temperatures and increased levels of dust around the house.

• Over time, blown-in attic insulation tends to settle. If your home is five to ten years old or older and has blown-in insulation, consider adding another six inches or so of insulation to your attic. This boost in R-value can help reduce heat gain in the summer and heat loss in the winter, which conserves energy and reduces your utility bills.

TRADE LICENSE INFORMATION

• Fiberglass is the most widely used home insulator and noise reducer. Fiberglass insulation comes in precut batts, rolls, or blankets. Batts are strips specifically sized to fit between wall studs. Fiberglass rolls can be rolled out on attic floors. Blankets are common for insulating basement or crawl space ceilings.

• Foam insulation has the highest R-value of all insulation types. Foam insulation comes in both expanding and nonexpanding varieties. Nontoxic and soy versions are also available. Foam insulation is usually classified as either closed-cell or open-cell. Closed-cell foam is rigid and has a higher R-value than open-cell foam. Closed-cell foam stops moisture vapors and is highly mold resistant. Open-cell foam doesn’t stop moisture the way closed-cell foam does, but it is a less expensive option.

• Spray foam is common in new construction because it can be sprayed into open cavities during the building process. Pourable foam insulation can be used in existing structures. If too much is used, however, pourable foam can crack drywall as it dries and expands. Injection foam is a popular retrofit alternative. It is injected into wall cavities via small holes and doesn’t expand during installation, which reduces the chance of drywall damage.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors. Scan for additional educational content

Insulation

Power Home Remodeling

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam

Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.

Warranty: The company offers a limited lifetime warranty on insulation products in addition to a lifetime labor warranty on all products and services.

Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.

Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.

Rating: 4.7 out of 5

Verified Trade License(s) 72827

Verified General Liability Insurance

Verified Workers’ Comp Best Pick Guaranteed

Painters

2nd year as a Best Pick

Educational Content

COMMON PAINTING SERVICES

• Interior and exterior painting

• Color consultations

• Carpentry and wood repair

• Drywall repair

• Cabinet painting

• Faux and decorative finishes

• Wallpaper installation and removal

• Popcorn ceiling removal

• Garage floor painting

• Fence and deck painting and staining

TOP CONSUMER TIPS

• Make sure the painter you hire includes proper prep work in the estimate for your job. Preparing an area to paint involves patching holes, sanding patched areas and uneven spots, and ensuring that the entire surface is clean and dry. Exterior work includes repairing wood rot and fixing damaged siding. Primer and paint adhere best to clean, smooth surfaces, so good prep work is worth the cost.

• The estimates you consider should include the same scope of work and materials so you can make a fair comparison. Also check the quality of the paint in the estimate and the number of coats proposed.

TRADE LICENSE INFORMATION

• Choose a paint finish that fits the space being painted. Shinier finishes are durable and easy to clean, so choose high or semi-gloss for kitchens, window trim, doors, and bathrooms. Eggshell works well in dining and living spaces, and matte finishes are best for low-traffic areas such as bedrooms.

• If you are not sure of which paint color to use, ask for a color consultation. Your painting contractor might be able to help you choose a color scheme that suits your home decor. Another option is to buy small samples of colors you like and paint swatches on the walls.

• Before you settle on an exterior paint color, check with your HOA, if you have one. There may be specific colors and paint brands you have to use. Also take the architectural style of your home into account. Some paint manufacturers offer palettes to make the color selection process easier.

• Quality matters. Cheaper paints are formulated differently from more expensive options, so they often require more coats to get the same result as higher-quality paints. The cost of paint is usually lower than the cost of labor, so cheap paint often means that the job will cost more in the end.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Painters

360 Painting of Greater Nashville

“When you hire our team, you can trust us to pay attention to the finest of details and deliver your project goals on time. Our process ensures the highest quality paint job every time, from planning to the final brushstroke. We merge skill and craftsmanship with high-grade paints to guarantee enduring elegance and worth.” Brad Ashby | Owner

Services Offered: 360 Painting of Greater Nashville serves residential and commercial customers. Services include interior and exterior painting, drywall repair, wallpaper and popcorn ceiling removal, door refinishing, light carpentry, rotten wood replacement, pressure washing, deck and fence staining, and color consultations. Estimates are free.

Warranty: 360 Painting of Greater Nashville warrants that any painting procedures performed will be free from workmanship defects for a period of two years from the date of completion. Any carpentry work performed on removed and reinstalled products is warranted for a period of six months.

Company History: The family-owned company was founded in 2014 and is part of a national franchise.

Employee Information: Employees drive marked vehicles and undergo background checks.

Minimum Job: Jobs have an $800 minimum.

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Richard Perko | President & CEO

Services Offered: Lee Company offers interior and exterior painting, including rooms and walls.

Warranty: The company offer warranties based on the service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a three-time Gallagher Best-in-Class Employer.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: Lee Company does not offer whole-home painting.

Minimum Job: Services require a $79 professional assessment.

Rating: 4.7 out of 5

Verified

Pest & Termite Control

■ Critter Control

2nd year as a Best Pick

Educational Content

COMMON PEST & TERMITE CONTROL SERVICES

• Pest control services

• Pest removal

• Pest exclusion services and repairs

• Scheduled pest treatments

• Termite protection

• Mosquito control services

• Eco-friendly options

• Disinfectant services

• Whole-house fumigation services

TOP CONSUMER TIPS

• Pest removal can be dangerous, especially if you’re dealing with stinging insects or live animals. Always call a professional to handle the issue. Most pest control companies are equipped to address all types of pest issues, but some specialize only in certain pests. Be sure to ask whether the company handles the specific pest you’re dealing with.

• Many pest control companies take a comprehensive approach to pest problems. This means that the exterminator will use natural pesticides and humane traps or pest exclusion methods first. If needed, they will also use synthetic pesticides, but carefully and sparingly. This holistic approach to pest management is effective and safer for the environment.

• Once pests are gone, their entry points should be sealed. Your exterminator will find where the pests got in, identify other potential entry points, and recommend ways to prevent the issue in the future.

• Discourage mosquitoes and other outdoor pests by taking steps like dumping out standing water, caulking foundation cracks, and filling open tree holes with sand. Add these tasks to your normal yard maintenance routine to make them a habit.

• Don’t use insecticides on bees and wasps. While their stings hurt and can be dangerous, these pollinators are vital to our ecosystem. A pest control professional will know how to safely and humanely control the swarm and move the nest.

• To avoid attracting pests indoors, don’t let food, drinks, or pet food sit out overnight. Don’t keep firewood on the ground or close to your house. Instead, stack it on blocks or a concrete pad away from your foundation. Clear debris and piles of lumber from your yard, since they provide refuge for pests like termites and cockroaches. Termites need moisture to breed, so keep your gutters and downspouts clear all year. Have leaks repaired promptly and watch for dripping outdoor faucets, puddling, or damp areas around the foundation.

TRADE LICENSE INFORMATION

Companies are required to hold a Pest Control Charter issued by the Tennessee Department of Agriculture.

Scan for additional educational content

Pest & Termite Control

Critter Control

“Founded in 1983, Critter Control resolves nuisance wildlife and pest problems. We practice safe and humane wildlife management while providing the highest quality of customer service. Our services focus on getting rid of pests and nuisance wildlife, repairing damage, then keeping them from re-entering your home or business.” The Critter Control Team

Services Offered: Critter Control’s trained professionals can assist in pest problems including (but not limited to) mice, rats, wasps, bees, mosquitoes, squirrels, raccoons, snakes, bats, birds, and more. Critter Control performs safe and humane removal or treatment of pests and wildlife, preventative recurring services, dead animal removal, attic cleanup, and exclusion repairs.

Warranty: Critter Control warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.

Company History: With over 100 offices in the US and Canada, Critter Control has been resolving wildlife issues for customers for over 40 years.

Distinctions: Critter Control is an NPMA and NWCOA member.

Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.

Rating: 4.8 out of 5

Verified Trade License(s) 5117

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Before extreme weather seasons, have your HVAC, roof, and exterior checked by professionals. Preventative maintenance is always more cost-effective than emergency repairs.

COMMON PLUMBING SERVICES

Educational Content

• General plumbing installation, replacement, maintenance, and repairs

• Plumbing remodeling services

• Water heaters

• Toilets, faucets, and fixtures

• Garbage disposals

• Drain cleaning

• Water and sewer line repair and replacement

• Septic services

• Sump pumps

TOP CONSUMER TIPS

• Low water pressure can signal a water line problem or sediment buildup. Test the water pressure at the faucets, then remove faucet aerators to look for sediment. Also check for a full swirl of water as a sink or basin drains.

• Most drain clogs are avoidable. Cover drains with screens, and don’t pour grease down the kitchen sink. Chemical drain cleaners can weaken pipes with repeated use, so try to avoid them.

• The Gas Appliance Manufacturers Association recommends setting your water heater no higher than 120 to 125 degrees Fahrenheit for safety.

• Know the location of the main water shutoff valve for your house. This valve is usually indoors, near the water heater or wherever utility supply lines enter the house.

• Frost-proof outside spigots can prevent costly repairs. The spigot’s valve is installed deep in the wall, which keeps the water in the pipe from freezing.

Plumbers

Maynard Plumbing Heating and Cooling

“Serving the people of Nashville and its surrounding areas for over 85 years. ‘When you need a helping hand, call the Maynard Man!’” Nash Maynard | The Maynard Man

Services Offered: Maynard Plumbing Heating and Cooling offers a range of plumbing services, including drain and sewer cleaning, repair, and replacement; clog removal; hydro-jetting; camera inspections; leak detection; and plumbing repair, installation, and replacement services for toilets, water heaters, faucets, sinks, garbage disposals, showers, bathtubs, sump pumps, and water filtration systems. The company also offers HVAC services, maintenance programs, free estimates, and 24/7 emergency service.

Warranty: Maynard provides a one-year workmanship warranty and a tenyear parts warranty.

Company History: The company started in 1938.

Distinctions: Maynard was a finalist for the 2021 Best of Music City Awards in the plumbing category.

Employee Information: Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.

“Hoffmann Brothers is a full-service heating, cooling, electrical, and plumbing service provider. We are a people-first organization and are committed to ethical solutions for you and your family. Our experts will treat your home like their own and provide you with detailed options so you can choose the best option for your home.” Chris Hoffmann | President

Services Offered: Hoffmann Brothers offers plumbing repair, installation, and replacement services for toilets, water heaters, faucets, sinks, garbage disposals, sump pumps, and water filtration systems; drain and sewer cleaning, repair, and replacement; clog removal; hydro-jetting; camera inspections; HVAC and electrical services; and maintenance programs.

Warranty: Hoffmann Brothers offers warranties based on the service completed.

Company History: The local, family-owned company was started in 1988 by Robert Hoffmann.

Employee Information: Employees wear uniforms, drive marked vehicles, and are background checked.

Services Not Offered: Hoffmann does not offer septic tank services, including pumping and cleaning; tub, shower, and sink resurfacing; shower and bathtub installation; or undermount sink installation or repair.

Minimum Job: Services require a $95 service fee.

Rating: 4.9 out of 5

Trade License(s)

Verified General Liability Insurance

Verified Workers’ Comp

Pick

Coolray Heating, Cooling, Plumbing and Electrical

“Coolray has been keeping homes comfortable since 1966. We provide expert heating and air conditioning, plumbing, and electrical service to the Nashville metro area. While the technology of home comfort has changed, our purpose is enduring and clear: to keep your home comfortable, efficient, and secure.” Timothy

Services Offered: Coolray Heating, Cooling, Plumbing and Electrical provides a range of plumbing services including plumbing repair and installation, water heater repair, maintenance, and installation, drain clearing, sewer line repair and replacement, sump pump installation, and 24/7 emergency plumbing. The company also offers HVAC and electrical services.

Warranty: Coolray provides a 100 percent customer satisfaction guarantee and a ten-year parts-and-labor warranty on equipment.

Company History: The company was established in 1966 by Ray Fussell.

Distinctions: Coolray is a factory-authorized Carrier dealer, a Carrier President’s Award winner, and a Consumer’s Choice Award winner.

Employee Information: Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.

“For 81 years, Lee Company has worked to be a trusted partner for homeowners and businesses. Our focus on HVAC, plumbing, electrical, and beyond aims to deliver the highest quality service, every time.”

Perko | President & CEO

Services Offered: Lee Company offers tanked and tankless water heater flushing, repair, and installation; drain clearing service and replacement; water filtration and quality testing; gas pipe leak detection, repair, and installation; low-flow toilet and faucet service; fixture repair, replacement, and upgrades; FloodStop systems; and trenchless pipe replacement.

Warranty: Warranties vary by service completed.

Company History: Lee Company is a family-owned business that was established in 1944 by Leon Lee.

Distinctions: Lee Company is a NBJ 2022 Best in Business Honoree and a six-time Sizzle Award winner for Best Plumbing.

Employee Information: Employees drive marked vehicles and wear uniforms and shoe covers.

Services Not Offered: Lee Company does not service well pumps.

Minimum Job: Services require a $79 assessment.

Rating: 4.7 out of 5

Verified Trade License(s) 9255

Verified

Verified

Plumbers

“Mr. Rooter Plumbing is a local plumbing company that focuses on sewer line issues and other plumbing jobs no one else can do.” John Gentry | Owner

Services Offered: Mr. Rooter Plumbing is a full-service plumbing company serving residential customers. Services include drain cleaning, sewer line repair, trenchless sewer and water line services, and more. Mr. Rooter Plumbing offers free estimates.

Warranty: The company offers a one-year warranty on all services.

Company History: The local company was established in 2018.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Additional Information: Mr. Rooter Plumbing offers products from Rheem.

of 5

“We’re proud to offer a full range of services to address all your plumbing needs. What sets us apart is our unwavering commitment to five-star service at fair and competitive prices. We know trust and reliability are important when it comes to your plumbing system, so we go above and beyond with every job.” The Prodigy Plumbing Sewer & Drain Team

Services Offered: Prodigy Plumbing Sewer & Drain specializes in plumbing, drain, and sewer services for residential customers. Services include plumbing fixture repair and installation; pipe replacement; drain cleaning; leak detection and repair; water heater services; water treatment and filtration systems; and sewer line cleaning, repair, and replacement. The company also offers 24/7 emergency services.

Warranty: Prodigy guarantees customer satisfaction.

Company History: The local company was established in 2011.

Distinctions: Prodigy Plumbing Sewer & Drain is A+ Rated and Accredited with the BBB.

Rating: 4.9 out of 5

3rd

1st year as a Best Pick Educational Content

COMMON ROOFING SERVICES

• Roof installation and replacement

• Roof repair and maintenance

• Fascia and soffit repair

• Roof inspections

• Storm damage assessments

TOP CONSUMER TIPS

• Asphalt shingles are a common roofing material because they are low maintenance and easy to install. If your budget allows, opt for architectural asphalt shingles. They are more durable than standard three-tab asphalt shingles.

• Roof ventilation is critical. Without it, hot air will become trapped in your attic and strain your HVAC system, among other problems. Roof replacement is an ideal time to improve ventilation. Ridge vents and soffit vents are a great, cost-effective solution.

• Most roof leaks are caused by failed or improperly installed flashing. These leaks can sometimes be fixed with caulking, but for a longterm fix, the flashing will need to be replaced.

• Try to minimize roof traffic. Contractors working on other parts of your house can damage the roof if they aren’t careful. For example, a gutter or window cleaning contractor shouldn’t use any type of nailed bracing on a pitched roof. They could accidentally nail into the roof, which increases the chances of a leak in that spot.

• Normal settling of the house can make shingles look wavy. You may also see waves if new shingles were installed over existing shingles. Rotted decking can also cause a wavy look, as can asphalt shingles that haven’t completely bonded. Time and warm weather will fix waves caused by shingles that haven’t fully adhered.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Roofers

Power Home Remodeling

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam

Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.

Warranty: Roof installations are backed by a 50-year full manufacturer warranty. Power Home also offers a lifetime labor warranty on all products and services.

Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.

Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.

“Our mission is to be the solution, not the problem, for our clients. We pride ourselves on being punctual, professional, dependable, and trustworthy: everything a contractor should be. If an issue arises, we resolve it promptly. As experts in handling storm damage insurance claims, we are known for our exceptional service.”

and Tatiana Scoggins | Owners

Services Offered: Storm Guard specializes in residential and commercial roofing, offering installations, damage assessments, and repairs. The company provides free inspections to check for storm damage and are experts in the insurance claim process. Other services include gutters, siding, windows, painting, and emergency tarping.

Warranty: Storm Guard offers a five-year craftsmanship warranty on all full roof replacements.

Company History: Storm Guard is a locally owned-and-operated business that was founded in 2003.

Distinctions: Storm Guard is an Owens Corning Platinum Preferred Contractor and is A+ Rated and Accredited with the BBB. The company won Best of Music City’s Best Roofing Company award in 2020, 2021, and 2022 and is a Nextdoor Neighborhood Fave.

Employee Information: Employees wear uniforms, drive branded vehicles, and are background checked.

Rating: 5.0 out of 5

Verified Trade License(s) 77075

Verified General Liability Insurance

Verified

Nashville Roofing & Construction

“NRC proudly serves Nashville and surrounding areas. We take pride in our projects and strive

family.” Tyson Laemmel | Founder & Owner

Services Offered: Nashville Roofing & Construction installs, replaces, repairs, maintains, and inspects asphalt shingle, copper, composite, flat, metal, slate, standing seam, synthetic, and wood shake roofs. The company also provides gutter installation and repair, skylight installation, and free estimates.

Warranty: The company offers a 25-year workmanship warranty and a 50year GAF System Plus Warranty on qualifying installs. Repair warranties are not offered.

Company History: The local, family-owned company was founded in 2011 by Tyson Laemmel.

Distinctions: Nashville Roofing & Construction is a GAF Master Commercial Roofing Contractor and a James Hardie Elite Preferred Installer.

Employee Information: Employees wear uniforms.

Minimum Job: Roof repairs have a minimum of $450, and roof inspections have a fee. The company has a $620,000 general contractor limit.

5.0 out of 5

Trade License(s)

“Since 2006, we’ve been Middle Tennessee’s local, family-owned residential and commercial roofing contractor. As a long-standing member of our community, we will always ‘Be Here When You Need Us.’ If an insurance claim is involved, we take the headache away and work closely with your insurance adjuster throughout the process.” Jordan Howell | President

Services Offered: Quality Exteriors offers roof repair, installation, replacement, and maintenance; free roof inspections; window replacement; and gutter, downspout, soffit, and fascia installation and replacement.

Warranty: The GAF Golden Pledge Limited Warranty and the CertainTeed 5-Star Warranty are offered. Both warranties include a 25-year workmanship warranty.

Company History: After graduating from MTSU, Jordan and Justin Howell, brothers and local residents, founded Quality Exteriors in 2006.

Distinctions: Quality Exteriors is a GAF Master Elite and President’s Club Contractor, Habitat for Humanity Roofer, Installation Excellence Award winner, Consumer Protection Excellence Award winner, and Training Excellence Award winner. Additionally, the company is a CertainTeed Select Shingle Master and was voted Favorite Roofing Company by the readers of Daily News Journal 11 years in a row.

Rating: 4.9 out of 5  Verified

Roofers

Erie Home

“Since 1976, Erie Home has installed premium home solutions in more than 400,000 homes across the country. We don’t believe in one-size-fits-all home remodeling. Instead, we take the time to get to know you and your home so we can find the solution that works best for you. Our expert technicians are here for you every step of the way.” The Erie Home Team

Services Offered: Erie Home specializes in metal and asphalt roofing for residential customers. The company installs and replaces roofs using conventional asphalt shingles or metal shingles, tiles, and shakes for energy efficiency and durability. Erie Home offers access to financing options and free consultations.

Warranty: Asphalt roofing systems carry a 30-year limited lifetime warranty. Metal roofing systems carry a 50-year limited lifetime transferable warranty.

Company History: Erie Home was established in 1976 and serves customers all over the United States.

Distinctions: Erie Home is A+ Rated and Accredited with the BBB and an EPA Lead-Safe Certified Firm. The company was ranked 8th on Qualified Remodeler’s 2024 Top 500 List, is a member of the National Association of Home Builders (NAHB), and is a winner of the NAHB’s National Industry Leader Legend Award.

Rating: 4.6 out of 5

Verified Trade License(s) 60456

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“I have used Best Pick Reports a couple of times, and everyone has been great.”

3rd

2nd year as a Best Pick

Educational Content

COMMON SIDING SERVICES

• Siding installation

• Siding replacement and repair

• Vinyl and insulated vinyl siding

• Fiber cement siding

• Engineered wood siding

• Cedar siding

• Exterior home remodeling and renovation

TOP CONSUMER TIPS

• Signs that you need to replace your siding include warped planks, rotten areas, holes, bubbling paint, and persistent mold or mildew growth. If the deterioration is limited to a small area, you may be able to have only that spot repaired. Otherwise, your best bet will be to replace your siding entirely.

• Siding replacement is a great opportunity to boost your home’s energy efficiency and curb appeal. While you’re deciding on the type of siding you want, think about color schemes, too.

• Find out if your homeowners’ association has restrictions on siding materials, styles, and

TRADE LICENSE INFORMATION

colors. The homeowners’ association may also have guidelines about remodeling projects that you and the contractor will need to follow.

• Siding replacement takes approximately one to two weeks to complete. Exterior painting, if needed, typically takes two to four days. Before the siding job begins, remove art and wall hangings from interior walls and move furniture toward the middle of the room.

• With proper installation and maintenance, most siding products will last decades. Fiber cement, composite, and vinyl siding are easy to maintain and typically need only an annual rinse to wash away the dirt and grime that accumulates through the seasons.

• Request estimates from several contractors, but don’t make your decision only on price. Hire an experienced, reliable contractor that offers robust warranties. Siding can be installed year round, but it’s typically easier in moderate temperatures. Schedule siding work for the fall or spring if possible.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

Siding

Durante Home Exteriors

“Delivering the best quality products to our customers by listening and learning their wants and needs,

exceptional value every time.” Jason Durante | Founder

Services Offered: Durante Home Exteriors provides James Hardie, vinyl, insulated, board and batten, and shake siding installation and replacement as well as trim and soffit installation and replacement. The company also offers window and exterior door replacement; patio cover, screen room, and composite deck design and installation; and free estimates.

Warranty: Durante offers manufacturers’ warranties as well as labor warranties on all products and services.

Company History: The local, family-owned company was started in 2001 by Jason Durante.

Distinctions: Durante Home Exteriors is a James Hardie Preferred Contractor.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: The company does not offer repairs or commercial services.

“NRC proudly serves Nashville and surrounding areas. We take pride in our projects and strive to treat our customers like family.” Tyson Laemmel | Founder & Owner

Services Offered: Nashville Roofing & Construction specializes in installing James Hardie siding products. The company’s services also include roof installation, maintenance, and repair; roof inspections; skylight installation; gutter installation and repair; and downspout replacement. The company offers free estimates.

Warranty: Workmanship carries a 5-year warranty. James Hardie products include a 30-year warranty on siding, a 15-year warranty on trim, and a 15-year warranty on ColorPlus Technology-finished siding.

Company History: The local, family-owned company was founded in 2011 by Tyson Laemmel.

Distinctions: Nashville Roofing & Construction is a James Hardie Elite Preferred Installer and a GAF Master Commercial Roofing Contractor.

Minimum Job: Roof repairs have a minimum of $450, and roof inspections have a fee. The company has a $620,000 general contractor limit.

Rating: 5.0 out of 5

Verified Trade License(s) 76425

Storm Guard Roofing of Nashville 615-326-6477

“Our mission is to be the solution, not the problem, for our clients. We pride ourselves on being punctual, professional, dependable, and trustworthy: everything a contractor should be. If an issue arises, we resolve it promptly. As experts in handling storm damage insurance claims, we are known for our exceptional service.” Andy and Tatiana Scoggins | Owners

Services Offered: Storm Guard specializes in residential and commercial siding installation. Installers ensure precise fitting and quality materials for property durability and enhanced value. Additional services include roofing, gutters, windows, and painting.

Warranty: Storm Guard offers a five-year craftsmanship warranty on all full siding replacements.

Company History: Storm Guard is a locally owned-and-operated business that was founded in 2003.

Distinctions: Storm Guard is an Owens Corning Platinum Preferred Contractor and is A+ Rated and Accredited with the BBB. The company follows the Vinyl Siding Institute’s installation standards and has been named a Nextdoor Neighborhood Fave annually since 2021.

Employee Information: Employees wear uniforms, drive branded vehicles, and are background checked.

Services Not Offered: The company does not offer siding repairs.

Rating: 5.0 out of 5

Verified Trade License(s) 77075

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Tree Services

■ AKA Tree Service

3rd year as a Best Pick

Educational Content

COMMON TREE SERVICES

• Tree pruning and trimming

• Tree removal

• Cabling and bracing

• Root fertilization

• Stump grinding

• Insect and disease control

• Tree planting

• Tree care consultations

• Tree health and risk assessments

• Tree disease diagnosis and treatment plans

TOP CONSUMER TIPS

• Never allow anyone to climb your trees with climbing spikes unless the tree is being removed. Climbing spikes create wounds that can expose the tree to fatal disease and insect attacks.

• Consult a professional arborist prior to starting construction activities around trees. Most of a tree’s feeding roots are in the top six to eight inches of the soil and extend beyond the canopy spread. This means that the root system is easy to damage accidentally during projects that involve soil grading or digging, like sprinkler system installation or sewer line work.

• Mulching over a tree’s root system conserves soil moisture, but the tree’s roots still need to be able to breathe. The mulch layer should be only three to four inches thick. Too much mulch inhibits oxygen availability for the roots and can cause more harm than good.

TRADE LICENSE INFORMATION

• Tree topping, or cutting off the top of the tree, is a common practice, but tree care experts do not recommend it. Crown reduction is a healthier, safer option. This technique involves removing specific branches at or near the treetop. While tree topping can easily kill the tree, crown reduction is far less damaging. Experts recommend removing no more than a quarter of a tree’s branches at one time.

• Know your local ordinances before having a tree removed. Tree removal sometimes requires a permit or formal approval. A reputable tree company will check the local ordinances before starting any projects around your home.

• Mushroom growth on or around your trees is a sign of trunk or root decay. Decay weakens a tree and makes it more likely to fall or split. If the problem is caught early, an arborist may be able to save the tree.

• If a neighbor’s tree is at risk of falling on your house or property, you can ask them to remove it. To protect yourself, make this request via certified letter so you have documentation.

The state of Tennessee does not issue or require a trade license for companies in this service category.

Scan for additional educational content

AKA Tree Service

“Our love for trees has brought us from corporate America to the tree care industry. Our previous experience in quality control and project management has allowed us to deliver an unparalleled level of quality service and raise the industry standard for tree care projects, from start to finish.” Jeremiah & Nathaniel Wilson | Co-owners

Services Offered: AKA Tree Service offers comprehensive tree care services for residential and commercial customers, including tree removal, pruning, trimming, and fertilization. The company also provides insect and disease control, emergency storm services, and crane services.

Company History: AKA Tree Service is a regional company that was founded in 2011.

Distinctions: The company employs ISA Certified Arborists and is a member of the Tree Care Industry Association (TCIA).

Employee Information: All employees wear proper protective equipment at every jobsite, drive marked vehicles, and undergo background checks and drug testing.

5.0 out of 5

License(s) Not Required Verified General Liability Insurance

Verified Workers’ Comp Best Pick Guaranteed

Water Treatment & Filtration

Best Pick Reports recommends:

■ Prodigy Plumbing Sewer & Drain

1st year as a Best Pick

COMMON WATER TREATMENT & FILTRATION SERVICES

• Whole-home water filtration system installation and maintenance

• Point-of-entry systems

• Point-of-use systems

• Water softening and conditioning systems

• Well water treatment

• Salt-free softening systems

• UV systems

• Repiping

TOP CONSUMER TIPS

• Before you invest in a whole-house water treatment and filtration system, determine the contaminants you may need to treat for or filter out. If you have well water, you can either test your water supply on your own or have a water quality specialist run the test. If your water comes from the municipal supply, contact your local water treatment or environmental protection office and request a copy of your area’s most recent water quality index (WQI) report.

• The next step is to determine the flow rate of the various plumbing fixtures around your house. This includes faucets, toilets, showerheads, and even your dishwasher and water heater. The pros can help you with this calculation, but the

TRADE LICENSE INFORMATION

general guidance is to opt for a whole-house water filter with a flow rate of around one to two gallons per minute higher than your home’s average. This will ensure that you don’t have issues with water pressure or inconsistent flow rates once the filtration system is installed.

• Don’t forget about filter cartridges as you research different system options. How much are replacements? How often will you need to replace the filter? Replacing the filter cartridge on schedule is essential to maintaining your water quality and keeping the system in good shape.

• If your initial water quality test showed high levels of calcium and magnesium in the water, look into a whole-house water softening system. Hard water can cause problems over time, including limescale buildup, pipe clogs, and reduced water heater efficiency.

• Most water softening systems use salt to soften hard water. Water runs from the household supply line through a tank where a chemical process swaps the magnesium and calcium for sodium. The water that leaves the tank has been softened. Salt-based softeners don’t result in salty tasting water, but they do leave a trace amount of sodium in the water. If that’s a concern, opt for a salt-free system.

The state of Tennessee does not issue or require a trade license for companies in this service category. Cities in Tennessee may require local licensing for specialty work.

Scan for additional educational content

Prodigy Plumbing Sewer & Drain

“We’re proud to offer a full range of services to address all your plumbing needs. What sets us apart is our unwavering commitment to five-star service at fair and competitive prices. We know trust and reliability are important when it comes to your plumbing system, so we go above and beyond with every job.” The Prodigy Plumbing Sewer & Drain Team

Services Offered: Prodigy Plumbing Sewer & Drain specializes in water treatment and filtration system services for residential customers. The company installs, repairs, and maintains whole-house water filtration and water softening systems. Additional services include comprehensive plumbing maintenance and repair, including water heaters, as well as drain and sewer cleaning, repair, and replacement.

Warranty: Prodigy guarantees customer satisfaction.

Company History: The local company was established in 2011.

Distinctions: Prodigy Plumbing Sewer & Drain is A+ Rated and Accredited with the BBB.

4.9 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“I think Best Pick Reports is a good service.” –Nancy

Water, Fire & Storm Damage Restoration

Best Pick Reports recommends:

■ Quality Restoration

3rd year as a Best Pick Educational Content

COMMON WATER, FIRE & STORM DAMAGE RESTORATION SERVICES

• Water damage restoration

• Water extraction

• Structural drying

• Smoke damage restoration

• Fire damage restoration

• Carpet removal and cleaning

• Odor removal

• Reconstruction services

• Personal property packing, evaluation, and restoration

TOP CONSUMER TIPS

• Damage from a storm, fire, or burst pipes can be dangerous and cause serious problems. Be sure to address the damage immediately to avoid complications and other issues in the future. Disaster recovery companies often offer 24/7 emergency services, so you can get help quickly. Since the details of your homeowners’ insurance coverage impact the restoration process, be sure to also reach out to your insurance agent as promptly as possible. Your insurance agent will explain what your policy covers and how much you can expect to pay out of pocket for repairs.

• If the damage is the result of a large-scale natural disaster, your insurance company may be handling many claims at once. The volume

TRADE LICENSE INFORMATION

of claims can mean that an adjuster might not be able to get to you immediately. Nonetheless, most insurance policies require you to prevent further damage to your property to maintain your coverage. A restoration company can help you meet this requirement.

• Let your insurance company and restoration team know if you have photos or videos of your belongings from before the disaster. This documentation helps with the accuracy of the claim and the restoration work.

• It takes about three to five full days for a structure to dry completely, with the proper equipment. Although the affected area may seem dry, there is often hidden moisture that should be resolved before restoration work begins.

• Smoke damage leaves behind soot and odor. Soot must be thoroughly cleaned before a house is suitable for occupation. In some cases, flooring, drywall, and insulation may need to be replaced to get rid of the odor completely.

• Get a detailed written proposal for the restoration work, including estimated time frames. You might have to make alternative living arrangements until the job is completed.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors. Scan for additional educational content

Water, Fire & Storm Damage Restoration

“Quality Restoration is the sister company of Quality Exteriors, our roofing and exteriors division. We utilize a proven, professional approach to water, fire, and storm damage restoration for both homes and businesses. We work closely with your insurance carrier to provide the highest level of service and claims adjustment.” Justin Howell | Managing Partner

Services Offered: Quality Restoration provides residential and commercial water, fire, storm, and unforeseen damage restoration and cleanup services. The company acts as a project manager working with insurance carriers when a claim is involved. 24/7 emergency services and free estimates are offered.

Warranty: Quality Restoration stands behind all work.

Company History: Quality Restoration is the remediation and restoration division of Quality Exteriors. Quality Exteriors is a local, family-owned general contractor founded in 2006 by brothers Jordan and Justin Howell.

Distinctions: Quality Restoration is an IICRC Certified Firm. The company was voted Favorite Restoration Company by the readers of Daily News Journal eight years in a row.

Employee Information: Employees drive marked vehicles.

Rating: 5.0 out of 5

Verified Trade License(s) 57967

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

3rd

3rd

2nd

as

1st year as a Best Pick

COMMON WATERPROOFING SERVICES

• Basement waterproofing

• Foundation waterproofing

• Moisture and humidity control systems

• Interior and exterior drainage systems

• Crawl space sealing

TOP CONSUMER TIPS

Educational Content

Foundation cracks should be sealed. Cement block walls and mortar joints are susceptible to leakage and should be sealed and waterproofed.

• Basement and crawl space water problems are usually caused by hydrostatic pressure, or water in the soil pushing against the walls or floor of the basement or crawl space. Hydrostatic pressure can be caused by poor grading, clogged gutters and downspouts, and failed footing drains. A high “false” water table combined with poor soil drainage can also cause hydrostatic pressure. This happens when water doesn’t drain from saturated soil and instead seeps into below-grade sections of the house.

• The fix for a water intrusion issue involves a few systems and tools. First, check that the gutters and downspouts are clear and installed correctly.

TRADE LICENSE INFORMATION

• Drainage systems can be installed around the exterior or interior perimeter of your house. Interior drainage system installation usually means that the basement or crawl space floor will be dug up to create trenches for the drain lines. Waterproofing experts know how to do this efficiently while minimizing the mess.

• Your contractor might recommend the injection method as a fix for foundation cracks. This method seals foundation cracks with an epoxy or polyurethane material.

• If your waterproofing system includes a sump pump, be sure to have it inspected and maintained annually. Sump pumps do not work without a power source. If you have frequent power outages, ask your contractor about a battery-backup sump pump.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

for additional educational content

Frontier Foundation & Crawl Space Repair

“At Frontier Foundation & Crawl Space Repair, our mission is to provide the best permanent solutions through ‘wow’ customer service with every customer. Frontier has proudly provided solutions for basement waterproofing, foundation repair, concrete lifting and leveling, and crawl space repair and encapsulations for more than 20 years.” Layne Gebers | Owner

Services Offered: Frontier Foundation & Crawl Space Repair provides waterproofing services, including sump pump installation and repair, drainage system installation, dehumidifier installation, and humidity and mold control. Free estimates and concrete leveling and lifting, foundation, and crawl space services are offered.

Warranty: Frontier offers nationally backed warranties and manufacturer warranties on many products and services.

Company History: Layne and Judy Gebers started the local, family-owned company in 2002.

Distinctions: Frontier ranked on Qualified Remodeler’s Top 500 list in 2022, was a Top Workplaces Award winner in 2018-2022, and received Greater Nashville House & Home & Garden’s 2021 Reader’s Favorite Award.

Services Not Offered: The company does not offer basement remodeling, plumbing, or concrete pouring.

“Our mission is to protect, improve, and repair our customers’ greatest asset: their home.” Matt Malone | CEO

Services Offered: AFS specializes in basement and crawl space waterproofing and encapsulation. The company also stabilizes leaning and bowing basement and retaining walls, floor framing systems, and settling perimeter foundation walls; lifts and stabilizes sunken concrete; and removes mold and fungal growth from crawl spaces. AFS offers free estimates.

Warranty: AFS provides a life of the structure warranty on all new installations and a five-year warranty on concrete lifting.

Company History: The company was established in 2000 by Ben Bayless and is part of Groundworks Companies.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Services Not Offered: AFS does not provide foundations for new construction.

Rating: 4.9 out of 5  Verified

Verified

Waterproofing

United Structural Systems

“Since 1994, USS has been improving lives by guaranteeing our best. We have an unmatched commitment to helping our clients solve foundation, crawl space, and waterproofing problems and protecting their most valuable asset: their homes. We’re proud of our 30+ years of keeping homes dry and stable here in the Southeast.” Craig

Services Offered: USS specializes in crawl space and basement waterproofing and moisture control systems. Other services include foundation repair, crawl space repair and encapsulation, concrete leveling and raising, drainage systems, masonry repair, and sinkhole remediation. Estimates are free, and financing is available.

Warranty: USS offers warranties ranging from one year to lifetime, depending on the service. All warranties are fully transferable. Call for details.

Company History: The local company was established in 1994.

Distinctions: USS is a member of the NFRA and BHA.

Services Not Offered: USS does not offer trench or landscaping drains, yard grading, gutters, concrete pours, new foundations or concrete, mudjacking, concrete replacement, water removal, flood remediation, or insulation removal and installation.

Minimum Job: Jobs start at $1,500.

“Since 1933, we have helped families live better through our unwavering commitment to our core values: Integrity, Improvement, Dedication, and Family Values. Our goal? To be the absolute best home service provider that ever steps foot in your home.” Dawn Castillo | General Manager

Services Offered: Olshan Foundation Repair specializes in basement waterproofing and foundation repair services for residential and commercial customers. Additional services include crawl space encapsulation, concrete leveling, bulkhead repair, and exterior water management. Estimates are free, and financing is available.

Warranty: Products are backed by available warranty options.

Company History: The local, family-owned company was established in 1933.

Employee Information: Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.

Rating: 4.8 out of 5  Verified Trade License(s) 58215 Verified

Verified

Wildlife Removal

Best Pick Reports recommends:

■ Critter Control 615-588-2404 4th year as a Best Pick

Educational Content

COMMON WILDLIFE REMOVAL SERVICES

• Wildlife removal

• Wildlife management

• Exclusion services and repairs

• Humane removal and control of birds, rats, squirrels, snakes, bats, opossums, raccoons, skunks, coyotes, foxes, gophers, and more

• Dead animal removal

• Space deodorization

• Insulation removal and replacement

• General pest control

TOP CONSUMER TIPS

• Wildlife removal can be dangerous, so don’t try to take care of the problem by yourself. Wild animals enter your home looking for shelter and safety, and they don’t take kindly to being removed from a cozy hiding place. They may bite or scratch out of fear. Always call a professional to handle the issue. Wildlife removal specialists have training and special equipment to safely and humanely remove nuisance animals without putting themselves or others at risk.

• Reputable wildlife removal companies use humane methods of animal control. In most cases, nuisance wildlife is captured using humane live traps. Once the animal is captured, state regulations largely dictate the next steps. In some cases, the animal must be released in the

TRADE LICENSE INFORMATION

same area in which it was captured. In others, the animal may be relocated a certain distance away.

• Mice and rats live in groups and multiply rapidly. If you see one, it is likely that you have many more. Getting rid of mice and rats usually involves baiting and trapping them, removing them, and then preventing their reentry by finding and sealing up all gaps larger than a dime.

• Once the animal has been removed, it is important to seal the entry points they used so more pests do not enter the home. These exclusion repairs are essential to resolving the problem. Your technician will do a thorough inspection to determine the pest’s point of entry, identify other potential points of entry, and recommend methods to prevent reentry of other unwanted pests in the future.

• Exclusion work often includes tasks like installing a chimney cap, sealing gaps at the fascia and around vents and pipes, and patching siding holes. To finish up the exclusion work, trim any tree limbs overhanging your roof and prune shrubs that grow too close to the house. If you have bird feeders in your yard, move them as far away from your house as possible. Don’t give birds reasons to get close to your house.

The state of Tennessee does not issue or require a trade license for companies in this service category. Scan for additional educational content

Wildlife Removal

Critter Control

“Founded in 1983, Critter Control resolves nuisance wildlife and pest problems. We practice safe and humane wildlife management while providing the highest quality of customer service. Our services focus on getting rid of nuisance wildlife, repairing damage, then keeping them from re-entering your home or business.” The Critter Control Team

Services Offered: Critter Control handles nuisance wildlife that includes, but is not limited to, rats, mice, bats, raccoons, squirrels, opossums, chipmunks, groundhogs, armadillos, skunks, snakes, moles, birds, and stinging insects. In addition to humane wildlife removal, Critter Control provides general pest control, dead animal removal, attic sanitization, exclusion repairs, mosquito control, and preventative services.

Warranty: Critter Control warranties all full exclusions for one year and offers renewable warranties after the first year for continual protection and peace of mind.

Company History: With over 100 offices in the US and Canada, Critter Control has been resolving wildlife issues for customers for over 40 years.

Distinctions: Critter Control is an NPMA and NWCOA member.

Services Not Offered: The company does not provide services for domestic animals, termites, or bedbugs.

Rating: 4.8 out of 5

Trade License(s) Not Required

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

Window & Door Replacement

■ Power Home Remodeling

4th year as a Best Pick

4th year as a Best Pick

3rd year as a Best Pick

■ Pella Tennessee

3rd year as a Best Pick

■ Renewal by Andersen

1st year as a Best Pick

Educational Content

COMMON WINDOW & DOOR REPLACEMENT SERVICES

• Door installation and replacement

• Window installation and replacement

• Energy-efficient windows and doors

• Impact or storm windows and doors

• Vinyl, fiberglass, steel, aluminum, wood, and engineered wood windows

• Sliding glass, patio, and French doors

• Entryway and interior doors

• Wood, insulated steel, and fiberglass doors

TOP CONSUMER TIPS

• Nearly one-third of all residential energy loss occurs through windows and doors. The worst culprits are old, poorly insulated windows and doors. The windows and doors on today’s market are more energy efficient than ever, so if one of your goals is lowering your energy costs, replacing old windows and doors is smart.

TRADE LICENSE INFORMATION

• Multi-pane windows are more expensive than single-pane windows, but the energy savings over time typically outweighs the extra cost. The insulating gas, usually argon or krypton, that fills the space between the glass panes reduces the amount of heat transferred through the window.

• Different coatings applied to the glass pane during manufacturing can further reduce heat transfer. Low-emissivity (or Low-E) glass is manufactured with a very thin coating that reflects infrared light and UV rays from the sun, keeping your house cool in the summer.

• Fiberglass doors and windows are popular because of their durability, ease of maintenance, and energy efficiency. Wood doors and windows are elegant and classic, but they need regular maintenance to prevent rot and warping.

Depending on the cost of the project, companies may be required to hold either a Home Improvement Contractor License or a Tennessee Contractor License issued by the Board for Licensing Contractors.

for additional educational content

Window & Door Replacement

Power Home Remodeling

“For 33 years, Power Home Remodeling has been the most trusted name in exterior remodeling: trusted because we care about our products being energy efficient and cost effective; trusted because we value integrity, honesty, and true craftsmanship; and trusted because we believe in total customer satisfaction.” Adam

Services Offered: Power Home Remodeling specializes in exterior remodeling services, offering roof and siding replacement, window and door replacement, and attic insulation.

Warranty: The company offers a limited lifetime warranty on window and door products in addition to a lifetime labor warranty on all products and services.

Company History: Established in 1992, Power Home Remodeling serves customers in 22 states nationwide and Washington DC.

Distinctions: Power currently ranks third on Qualified Remodeler’s 2023 Top 500 list and first among full-service remodelers. The company ranked first on Qualified Remodeler’s 2020 Home Improvement Professionals list. Power also ranks 13th on Fortune Magazine’s 2023 list of 100 Best Companies to Work For and appears on PEOPLE Magazine’s 2023 list of Companies That Care.

Trade License(s)

General Liability Insurance Verified Workers’ Comp Best Pick Guaranteed

“Delivering the best quality products to our customers by listening, learning their wants and needs, all while providing exceptional value every time.” Jason Durante | Founder

Services Offered: Durante Home Exteriors provides casement, bay and bow, double-hung, sliding, and specialty window replacement as well as exterior door replacement. The company also offers siding replacement; patio cover, screen room, and composite deck design and installation; and free estimates.

Warranty: Durante Home Exteriors offers manufacturers’ warranties as well as labor warranties on all products and services.

Company History: The local, family-owned company was started in 2001 by Jason Durante.

Distinctions: Durante Home Exteriors has consistently ranked on Qualified Remodeler’s Top 500 list.

Employee Information: Uniformed employees drive marked vehicles and are background checked.

Services Not Offered: The company does not offer repairs or commercial services.

Minimum Job: A four-window minimum is required.

Rating: 4.3 out of 5

Verified Trade License(s) 67475

Verified General Liability Insurance

Verified Workers’ Comp Best Pick Guaranteed

Window Nation

“We offer premium windows and doors specifically designed for the Nashville climate. All products are installed by highly skilled professionals and are covered by one of the most comprehensive warranties in the industry. We’re best known for the attention we pay to every detail.” Harley Magden | CEO & Co-owner

Services Offered: Window Nation installs custom vinyl windows and doors for residents of Tennessee, North Carolina, Northern Virginia, Maryland, DC, Northern Delaware, Pennsylvania, and New Jersey.

Warranty: Window Nation offers a 100 percent customer satisfaction guarantee.

Company History: Window Nation is owned by brothers Harley and Aaron Magden, third-generation window experts. The company has installed over 1 million windows in more than 125,000 homes.

Distinctions: The company is an EPA Lead-Safe Certified Firm. Window Nation was ranked 5th on Remodeling’s 2020 list of the largest replacement contractors in the US.

Services Not Offered: The company does not install glass block or repair products that it did not install.

Minimum Job: A three-window minimum is required.

4.7 out of

“Our local branch specializes in the turnkey design of your project. From the design analysis, all the way through purchasing, delivering, installation, and even service after the fact, we offer what we call the ‘white glove experience’. As we say all the time, ‘We’re in the people business; we just happen to sell windows and doors.’” Ben Talbot | Owner/President

Services Offered: Pella Tennessee is a window and door installation and replacement contractor. The company installs and replaces all window types and exterior doors, including sliding glass and French doors. Pella Tennessee offers free estimates.

Warranty: The company honors manufacturer warranties and branchhonored labor warranties.

Company History: The local, family-owned company was established in 1980.

Employee Information: Uniformed employees drive marked vehicles and undergo background checks and drug testing.

Additional Information: The company carries products from Pella, Bonelli, Win-Dor, Southwood Doors, Classic Doors, DSA Doors, ProVia, and Fleetwood.

Services Not Offered: Pella Tennessee does not offer framing or carpentry services or interior doors. The company replaces glass in Pella products only.

Rating: 4.7 out of 5

Verified

Verified

Window & Door Replacement

Renewal by Andersen

“Renewal by Andersen is the premier window replacement division of Andersen Windows, a company with over 120 years of innovation in crafting high-quality windows. With our customer-centered experience and our commitment to quality and customer satisfaction, we stand by our work now and for years to come.” Keith

Services Offered: Renewal by Andersen offers replacement windows, entry doors, and patio doors in its proprietary Fibrex material, which is two times stronger than vinyl. Financing and free inspections are available.

Warranty: The Renewal by Andersen Products and Installation Transferable Limited Warranty includes 20 years on frames and glass, 10 years on parts and hardware, and 5 years on professional installation.

Company History: Renewal by Andersen was founded in 1995; the local branch has been serving the community for 25 years.

Distinctions: Renewal by Andersen is A+ Rated and Accredited with the BBB, a 2024 ENERGY STAR Partner of the Year - Sustained Excellence, and a 2024 Bob Vila Home Improvement Heroes award recipient. The company has more than 2,000 5-star reviews in the area.

Employee Information: Employees wear uniforms and are background checked and expertly trained.

Rating: 4.8 out of 5

Verified Trade License(s) 71505

Verified General Liability Insurance

Verified Workers’ Comp

Best Pick Guaranteed

“I will keep using the Best Pick Reports guidebook. I’d give it 5 out of 5.” –James G. | Sugar Hill, GA

Additional Information

BEST PICK REPORTS OVERVIEW

• Best Pick Reports, LLC, is a free reference for local homeowners that has informed home service buying decisions since 1997.

• Our mission is to create meaningful connections between service-based businesses and consumers by recognizing the best local providers and sharing these names with homeowners via free, easy to use, and trustworthy resources.

• We track businesses across dozens of home service categories and showcase Certified Best Pick companies in our semiannual report, which is posted online and mailed to homes in metropolitan communities across the nation.

• Our qualification process incorporates annual review analysis to ensure every Best Pick company maintains a high quality of workmanship and customer service.

• Our report features companies that have consistently received positive reviews from their customers, so you can be confident that they’ve been vetted by homeowners like you. We also verify that companies in our guide hold proper licenses and insurance.

• Companies cannot buy a good rating; they must earn it by having many satisfied customers and good reviews. Our extensive research makes us the most reliable resource for finding reputable home service companies.

WHAT MAKES US DIFFERENT

• We know we’re not the only organization that rates home service providers. So what makes us different? In short, it’s our commitment to identifying the best companies through ongoing, verifiable research.

• We rely on a combination of customer surveys, Google reviews, proper insurance and licenses, and company financial data to inform our ratings.

• We’ve spent over 25 years refining the way we do research so that our ratings remain exceptionally reliable.

• Another way we’re different: companies cannot buy their way into our report. We do not sell advertising space, improved ratings, or better placement in our report; instead, companies are listed in order based on their longevity as a Certified Best Pick company.

• Inclusion is by invitation alone, and that invitation is extended only if a company has met our strict qualifying criteria.

• In the same way that homeowners benefit from Best Pick Reports, qualifying companies also benefit from the promotion, which creates a win-win environment for the company and potential customer.

• Most participating companies pay a fee each time they receive a new customer from Best Pick Reports, though some companies instead pay a percent of the completed job amount. These payments cover the cost of our vetting process and allow us to distribute our publication at no cost to homeowners.

HOW COMPANIES ARE QUALIFIED

• For each Best Pick Reports publication, we conduct independent consumer satisfaction surveys every year with homeowners who had firsthand experience with home service providers. If needed, we also analyze Google reviews.

• Our internal surveying is an independent process conducted through our own phone surveying platform or through our sister research company GuildQuality, an industry leader in consumer satisfaction surveying.

• We develop a company’s rating according to the survey and review data we have about that company spanning the past three years; the company’s financial standing; and proper insurance and licenses, which we verify through the issuing bodies.

• Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years.

Additional Information

• Once the research process is complete, companies excelling in each category have the option of participating in the Best Pick program, authorizing us to include their name in our semiannual publication and on our website.

• Companies new to Best Pick Reports must meet our qualification standards and have a minimum of one year of service in the book area or a strong franchise history.

• Companies must maintain the same satisfaction rates every year after qualifying to continue their inclusion in the Best Pick program.

• The exact review count spanning the last three years of review data for each company can be found to the left of the company’s profile on bestpickreports.com.

• When we list a company as a Best Pick, we absolutely believe it to be the case, and that belief is continuously confirmed by the enormously positive experiences that homeowners report.

BEST PICK GUARANTEE

• The Best Pick Guarantee provides homeowners with security and confidence when hiring Best Pick companies, which are the best of the best; however, we also know that no company is perfect.

• In the event that the work of a Best Pick company is unsatisfactory, the Best Pick Guarantee gives registered homeowners the ability to seek remediation in the form of additional service to resolve the issue and, when appropriate, financial restitution.

• Throughout the remediation process, we will act as third-party mediator, advocating for a satisfactory solution for all parties. In the event that an issue requires monetary reimbursement, we will determine the amount and the method of the guarantee payment, up to $2,500.

• To register and see full terms and conditions, please visit bestpickreports.com/guarantee.

INSURANCE & LICENSE VERIFICATION

• Prior to publication, we verify general liability insurance and, when required by the state, workers’ compensation insurance for all Best Pick companies.

• We also verify trade licenses required by the state by referring directly to the appropriate state authority.

• If a company does not have the proper licenses or insurance, it is not eligible to be a Best Pick participant—even if its reviews justify such designation.

CONFIDENTIALITY POLICY

• If you complete a customer satisfaction survey, your responses may appear on the company’s public profile.

• Names are listed in a first name, last initial format.

• We will not share your specific survey response information or contact information with any party outside of the company for which you completed a survey without your consent or unless directed to do so by a court of law.

COMPANIES AND CATEGORIES NOT LISTED

• There are many reasons why a company may not be listed in our report. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, or chose not to participate in the Best Pick program.

• We may also not be familiar with all companies in a metro area and would be happy to consider a nomination. If you would like to nominate your favorite service provider, please visit bestpickreports.com/ nominate-a-company.

• If a specific category is not listed in Best Pick Reports, you can visit our blog at bestpickreports.com/blog to learn about various home projects, tips on hiring a contractor, and more.

How to Pick a Great Home Services Provider

Regular maintenance is a reality of home ownership. And while you might be able to handle some things on your own, other tasks are best left to the pros. But finding reliable help when you need it is easier said than done.

Check out our simple tips for finding the best service professional for any home-related need.

Ask for recommendations.

The easiest way to start is to ask neighbors, family members, and friends for their recommendations. Word-of-mouth recommendations speak volumes about a company’s work and reputation. After all, you’re hearing from people with first-hand experience!

Search social media.

Social media sites shouldn’t be your only source of information when it comes to finding a good contractor, but they can be a valuable resource.

Search for the companies on your list and check their social media feeds for customer testimonials. You might also find photographs of the company’s workmanship.

Research your choices.

Look online for the following about each contractor on your list:

• Qualifications

• Certifications

• Licenses and bonding

• Insurance

• Areas of specialization

• Professionalism

• Assurance & guarantees

Most of this information is available online, usually on the company’s website. For details you can’t immediately locate, a quick phone call can usually help fill in any gaps.

Use a verified directory and online reviews.

Look for unbiased customer reviews in independent business directories like Five Star Rated. Online home improvement forums and review websites are helpful, too.

Avoid sites that let companies buy highly rated reviews. This practice is unethical, but it does happen. Watch for several extremely positive reviews posted on the same day following a negative review. Lots of good reviews that sound similar are also a red flag.

Doing all of this takes time, but when you’re planning a home improvement project, it’s well worth it. But if you’re in a time crunch, a trusted company directory like Five Star Rated is priceless.

With a verified company directory, you have all the information you need to make an informed decision at a glance: the company’s contact information, the services they offer, and testimonials from verified customers.

Homeowner Protection Tips

Prices that seem too good to be true usually are. Some companies that offer “great deals” provide low-quality work or use substandard materials, while others engage in questionable business practices like tax dodging or working without insurance. Some companies will raise the price or add items after the homeowner commits to the project.

Be wary of a company selling door to door. Some contractors have well-rehearsed, door-to-door scams designed to quickly separate you from your money. They travel from city to city preying on unsuspecting homeowners; unfortunately, many of these scam artists target elderly residents. Reputable contractors rely more on referrals than door-to-door sales.

Resist high-pressure sales. Some companies offer “today only” incentives to encourage you to make a quick decision. Avoid companies practicing this high-pressure sales technique. If a company tries to force you to make a decision before you can do your homework, they probably do not want you to inspect them too closely.

Avoid moonlighters. A moonlighter is an employee who steals a customer from his or her employer. Moonlighters are not as concerned about their reputations as established companies may be. Furthermore, to offer a lower price, the moonlighter often avoids such things as insurance, taxes, licenses, and other overhead.

Check for licenses and insurance. Research the company to make sure that they have the required trade licenses and insurance for their line of work. Never rely on a company for insurance or license verification; instead contact the issuing authority directly to ensure validity. Licenses and insurance can expire at any time, so verify this information before making a hiring decision.

Make sure you’re on the same page with the contractor. All project details and verbal commitments should be in writing before signing a contract. Reliable companies use written contracts to clarify terms and set mutual expectations.

Only compare apples to apples. Educate yourself about the quality of what you are buying, or taking the lowest price may cost you more in the end. Some companies knowingly deliver low quality at a low price. In sales calls, these companies do not stress the low quality as much as a low price. Always get the details in writing when comparing companies.

Avoid business on a handshake. If a company representative or contractor claims his or her handshake is as good as a contract, keep looking. Reputable companies that sell large-ticket items and services insist on contracts.

Homeowner Protection Tips

Avoid paying for everything up front. If you make a large, up-front cash payment to a company that promptly goes out of business or skips town, you will lose that money. If an up-front payment is unavoidable, consider charging the payment to a credit card. Your credit card company may allow you to dispute the charge if services are not rendered.

Be wary of the vocal minority. The small percentage of customers who submit online reviews tends to skew to extremes. You will typically find reviews that provide overwhelming praise for the company or a harsh recounting of the homeowner’s experience. The validity of these reviews is not in question, but the two extremes are not truly representative of a company’s overall performance.

Never open an account in your name for a contractor. Some individuals or contractors request an account at a local store in the homeowner’s name to allow the contractor to charge the homeowner’s materials directly to this account. If a contractor’s credit is not good enough to open an account, you should probably stay away.

Never make the final payment until you are completely happy. Contractors could be much less interested in making you happy after they have been paid in full. Some less-reputable individuals will present many seemingly plausible reasons why you should pay them now instead of waiting until the end of the project. Do not be pressured into paying early.

Thoroughly check references. Before hiring a contractor for a major project such as remodeling, interview a few of the company’s references. When talking with references, ask questions about quality, schedule adherence, cleanup, communication, and disagreement resolution. For an accurate idea of the company’s overall performance, check more than one reference.

Request lien releases. A lien is a claim made against a homeowner’s property by an individual or company that has supplied labor or materials and has not been paid. A subcontractor can legally place a lien on your property if the general contractor fails to pay him or her. To avoid a lien on your house, make the receipt of lien releases from the contractor and all subcontractors a condition of payment.

Avoid cash payments. Some contractors and service providers demand cash payments or offer substantial discounts for cash payments to avoid bounced checks and garnished wages. Cash payments are hard to track, but checks and other non-cash payment forms leave a paper trail, which is very useful if you ever need to prove you actually paid a bill.

Seasonal Maintenance Checklist

FALL

Get your home ready for chilly evenings and falling leaves.

The chimney and hearth area must be clean and unblocked to function properly and safely.

Running fans clockwise at a low speed will recirculate any warm air that rises up toward the ceiling.

Consider installing gutter guards or screens to keep debris from becoming a problem as leaves begin to fall.

INSIDE

Inspect and clean fireplace and chimney

Pest-proof home in anticipation of colder weather

Inspect and clean furnace

Check air filters for cleaning or replacement

Set ceiling fan blades to run clockwise

Check insulation levels in attic and basement or crawl space

Organize closets and garage

OUTSIDE

Seed lawn, fertilize cool-season grass, and apply pre-emergent herbicide

Check windows and doors for gaps; caulk or weatherstrip as needed

Prune trees and remove dead branches

Check roof for missing, loose, or damaged shingles

Clean gutters and downspouts

Wash windows

Shut down pool and sprinkler system

Remove leaves from and clean outside structures such as awnings, walkways, and storage sheds

Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.

Seasonal Maintenance Checklist

WINTER

A little work now will help you stay safe and warm until springtime returns.

Carbon monoxide can only be detected by monitors; it is odorless, tasteless, and colorless.

Frozen pipes can burst and create significant water damage as they thaw.

Concrete and foundation cracks can worsen through the winter freeze/thaw cycles. Keep a careful eye on them and call an expert for help.

INSIDE

Lubricate garage door and check door alignment

Check bathrooms and basements for mold and moisture

Check air filters for cleaning or replacement

Inspect electrical system

Test smoke and carbon monoxide detectors

Clean refrigerator coils

Make sure family members know winter storm plan

OUTSIDE

Insulate exposed pipes and spigots

Check for cracks in driveway, home foundation, and patio

Check for leaning trees near home

Inspect landscaping and prepare for spring

Inspect fence and replace loose or rotten boards as well as rusty or worn gate hardware

Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.

Seasonal Maintenance Checklist

SPRING

Spring clean like a pro to get ready for sunshine and warm weather.

Carpet fibers hold on to oil and allergens, so it’s important to get high-traffic rooms professionally cleaned at least once a year.

A properly mowed lawn will create healthier, denser grass and fewer weeds.

Inspect the roof from both the inside and outside to check for evidence of leaks and missing or damaged shingles.

INSIDE

Clean out junk and debris from house and yard

Clean carpets and upholstery

Clean air ducts

Check air filters for cleaning or replacement

Set ceiling fan blades to run counterclockwise

OUTSIDE

Scalp lawn

Aerate lawn, fertilize cool-season grass, and apply pre-emergent herbicide

Mow lawn at least once a week

Inspect for termites

Check roof for leaks and damaged shingles

Clean gutters and downspouts

Start up sprinkler system and pool

Clean outside structures such as awnings, walkways, and storage sheds

Wash windows

Clean HVAC condenser

Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.

Seasonal Maintenance Checklist

SUMMER

Keep your home comfortable and your backyard ready for impromptu parties.

Most turf grasses require three-fourths to one inch of water per week to stay green and grow normally.

Preventative tree pruning reduces wind resistance, which may decrease limb loss during heavy storms.

Pressure washing extends the life of outdoor features and keeps your home’s exterior looking its best.

INSIDE

Lubricate garage door and check door alignment

Inspect basement or crawl space for leaks, standing water, and mold

Check plumbing for leaks, rust, and damaged pipes

Drain and refill water heater

Check air filters for cleaning or replacement

Test smoke and carbon monoxide detectors

Test GFCI outlets

Clean refrigerator coils

OUTSIDE

Fertilize warm-season grass

Water lawn an average of one inch of water per week

Mow lawn every seven to ten days

Inspect trees for dead branches as well as pest and disease issues

Pressure wash siding and fence

Touch up paint

Restain or reseal deck

Disclaimer: If you live in an area that experiences extremely warm or cold temperatures, consult with a local Best Pick for customized home maintenance suggestions.

Frequently Asked Questions

HOW ARE COMPANIES SELECTED FOR BEST PICK REPORTS?

The majority of our Best Pick companies are identified through our due diligence research. We also accept nominations from homeowners and companies. All companies must qualify through our rigorous vetting process to be awarded the Best Pick status and invited to the Best Pick program. A company cannot buy its way in. Because of our qualification method and invitation-only certification process, you can be confident that every Best Pick has been rated as exceptional in quality and customer service.

HOW DOES BEST PICK REPORTS CONDUCT RESEARCH?

We develop a company’s rating based on review and survey data; the company’s financial standing; and proper licenses and insurance. Every Best Pick company must maintain extremely high satisfaction rates. At least 80 percent of a company’s customer responses through in-house surveying must be positive (on a scale of 1-5, a positive experience is a rating of 4 or 5). If Google reviews are referenced, the company must have an overall 4.0 or greater rating over the past three years. Only qualified companies are invited into the Best Pick program.

WHERE DID YOU GET MY INFO?

To send Best Pick Reports to the areas that our companies service, we obtain basic homeowner information like name and address from publicly available sources such as county records and property data providers, similar to how sites like whitepages. com or zillow.com obtain data. We

take your privacy very seriously and will never share or sell this data.

DO MANY COMPANIES NOT QUALIFY AS A BEST PICK?

The rigorous nature of our qualification process means that many companies do not qualify. Since all Best Pick companies must requalify each year, it is also possible for a company to lose its Best Pick status if it fails to meet our standards during our annual qualification cycle.

WHY ISN’T MY FAVORITE SERVICE PROVIDER LISTED?

A particular company may not be listed in Best Pick Reports for a variety of reasons. It is possible the company did not receive a good rating, does not conduct a considerable amount of business in the geographic area, does not have the required insurance and licenses, or chose not to participate in the Best Pick program. Additionally, we may not be familiar with every company in a market, in which case we’d be happy to consider a nomination.

HOW IS BEST PICK REPORTS FUNDED?

Companies that meet our requirements have the option of participating in the Best Pick program. Those that choose to participate receive the designation and authorize us to include their name in our semiannual publication and on our website. These companies pay a fee that covers the cost of our qualification research and allows us to distribute our publication at no cost to homeowners. Companies cannot buy their way in. Participation in the Best Pick program is by invitation only and is completely voluntary.

WHY SHOULD I USE BEST PICK REPORTS?

We’ve been matching top-quality companies with homeowners since 1997, and our research shows that the Best Pick companies we recommend have extremely high satisfaction rates from their customers. Through Best Pick Reports, you can also access useful information on home repairs and home service companies, so you can be educated when reaching out to companies for your next project.

All Best Pick companies are covered by our Best Pick Guarantee. Register for free at bestpickreports.com/guarantee, and we will step in and mediate a solution if you have any problems with the quality of work provided by your Best Pick. If no agreeable solution can be achieved, we will refund your purchase up to $2,500. Read full terms at bestpickreports.com/terms.

WHY ARE YOUR PHONE NUMBERS DIFFERENT FROM THE COMPANY’S WEBSITE?

To ensure we’re matching homeowners in our service areas with Best Pick companies, we use tracking numbers in our publications. Also, when you call a company from our book or website, the company will know that you’re calling through Best Pick Reports due to this unique number.

HOW CAN I GET IN TOUCH?

Phone: 877-906-7575

Mail: 225 Ottley Dr NE #200 Atlanta, GA 30324

Email: helpdesk@bestpickreports.com

615-551-3633

615-882-4744

629-348-4806

Best Picks

Quick Reference Sheet

What Homeowners Say About Us

“I use the book, and it’s been very easy to use. All in all, it’s been very good.”

Don M. | Irving, TX

“Best Pick Reports is handy and has a lot of comprehensive information.”

Jian W. | Northbrook, IL

“ I have used the Best Pick Reports guidebook many times in the past and have referred it to my neighbors.”

Carolynne C. | Buford, GA

“The Best Pick Reports guidebook made it easy for me to find companies and saved me a lot of trouble. I found the companies to be very thorough, precise, timely, and economically feasible for my budget!”

“The Best Pick Reports book is great, and I use it all the time.”

“ Companies can be trusted if they are in the Best Pick Reports book. They have been researched and are quality.”

Patricia H. | Fairfax, VA

Jesse B. | Atlanta, GA

“The Best Pick Reports guidebook is very informative.”

“Whenever I need work done at the house, they are my starting point for contractors in my area.”

Robert E. | Plano, TX

“I really like the book and have used it multiple times.”

Nancy T. | Dacula, GA

Brenda H. | Roslindale, MA

“I was satisfied with the responses and the professionalism of the companies listed in the Best Pick Reports guidebook.” M. Gadepalli | Chantilly, VA

Joy T. | Morton Grove, IL

“I feel the Best Pick Reports book is a well-curated gathering of companies.”

David P. | Atlanta, GA

“Using the Best Pick Reports guidebook was a great experience. The way they rated the companies was exact and the work was exceptional.”

Deborah H. | Kennesaw, GA

Phone: 877-906-7575

Email: helpdesk@bestpickreports.com

“I have used Best Picks to find vendors for a decade now and found the vendors to be very dependable. I also found the information on the projects and options to solve problems very helpful.”

“I have had positive results when using Best Pick Reports. I highly recommend them.”

Lewis S. | Columbia, MD

Gerald K. | Marietta, GA

“The Best Pick guidebook has come in handy over the years!”

Barbara F. | Atlanta, GA

“I appreciate the service details and customer survey results in the Best Pick Reports guidebook. The detailed descriptions and the responses are helpful.”

Harvey W. | Tucker, GA

About Best Pick Reports

Best Pick Reports is a free, annual guide that features independently qualified and recommended local home service providers. With Best Pick Reports, you receive free, objective, third-party data that enables you to identify top-quality companies servicing your neighborhood.

For more information, please visit www.bestpickreports.com

About GuildQuality

Our sister company GuildQuality is the building and home improvement industry’s leader in third-party customer satisfaction surveying. For each Best Pick Reports publication, GuildQuality conducts extensive consumer satisfaction research to review home service providers, and we use the data collected to provide testimonials and objective, third-party ratings of companies in dozens of categories.

For more information, please visit www.guildquality.com.

About EverCommerce

Our parent company, EverCommerce, is the nation’s leading service commerce platform, supporting the success of B2B technology and service companies as well as the tens of thousands of home improvement businesses they serve across the country.

For more information, please visit www.evercommerce.com

Best Pick Reports Staff

Operations

Christopher Brady

Lauren Barron

Patrick Recchia

Ryan LaMotte

Latasha Roberson

Production

Bekah Goudy

Cate Lightburn

Research & Qualification

Amber Davis

Brittany Mahaffey

Malone Walker

Editors

Julia Mann

Designer

Omar Ghuzlan

Your Service Team

Customer Experience

Sarah Blackington

Victoria Cheshire

Account Managers

Adam Greene

Amanda McClellan

Brandy Coble

Kaley Whitenton

Rachel Bowers

Homeowner Support

Bria Claiborne

877-906-7575

helpdesk@bestpickreports.com

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.