This ain’t our first rodeo! In fact, it’s our 22nd annual PARCEL Forum, and we are excited that you have joined us.
To show you we weren’t horsing around this year, this is our largest conference in terms of content, speakers and major themes, featuring four in-depth workshops, three distribution center site tours, 50+ conference sessions and 115+ presenters. Wherever you sit within the small-package supply chain ecosystem, we have something for you.
And if that isn’t enough, we’ve lassoed the best of the best in the industry for our keynotes. This year, we are featuring an Opening Day Keynote with fan-favorite Ravi Shanker with Morgan Stanley, an intimate sit-down with Catherine Dummitt of Narvar for our Fireside Keynote Luncheon and our Closing Keynote with Sandy Gosling and Isabelle Pan with McKinsey & Company. What makes attending PARCEL Forum so special is our plethora of peer-to-peer networking events. Check out what we have planned for you.
• Grab a free coffee, cappuccino and latte in our Giddy-Up Café, sponsored by our friends at ACI Logistix
• Stop by the Tequila Sunrise Tasting Pavilion, co-sponsored by Transportation Insight and Sendflex Technology, and sample some local tequilas in your own personal shot glass.
• Don’t miss our signature networking event, The Grand Reception at the Glass Cactus, sponsored by OSM Worldwide. Enjoy great food, drinks and an incredible view of Grapevine Lake while enjoying live music.
• For all of you cowgirls, stop by the VIPP Lounge on Wednesday for Walmart GoLocal’s Women in Logistics Wellness Hour. You’ll enjoy a selection of healthy, fresh-pressed mocktails and mini acai bowls.
• Enjoy lunch on the Exhibit Floor on Wednesday, thanks to the team at HAI Robotics, for the Bite & Biz Exhibit Floor Lunch. Lastly, we’ve corralled the top companies in package fulfillment to showcase the products/services to help you ship more packages, more efficiently and more cost-effectively. This year marks our largest Exhibit Floor with 130 exhibitors (featuring a record 36 first-timers). And finally, we want to extend a special thank you to our corporate partners, United States Postal Service, Pitney Bowes, Engineering Innovation, OSM Worldwide, VEHO, TransImpact, Loop, Purolator and Caljan. An event like this cannot happen without the support of industry-leading companies like these.
So, saddle up for a great three days and soak it all in!
Sincerely,
Joel Dunkel, President Allison Lloyd, VP of Conference EventEvolutuion Management Inc.
LOCATION OF EVENTS
The Exhibits are located in the Longhorn D/E Exhibition Hall, which is located in the Convention Center, Level 1. Conference rooms are located in the Convention Center, Level 3. The Opening Day Keynote and Keynote Luncheon are located in the Texas Ballroom C/D, which is located in the Convention Center, Level 3. The Closing Keynote is located in Texas Ballroom 3-4, which is located in the Convention Center, Level 3.
DEDICATED CONFERENCE HOURS
MONDAY, SEPTEMBER 16
10:00am – 4:30pm (All Day Tour bus leaves at 8:00am)
TUESDAY, SEPTEMBER 17
8:00am – 1:00pm
WEDNESDAY, SEPTEMBER 18
8:00am – 10:30am & 1:40pm – 3:10pm
DEDICATED EXHIBIT HALL HOURS
TUESDAY, SEPTEMBER 17
2:30pm – 6:30pm
WEDNESDAY, SEPTEMBER 18
10:30am – 1:30pm (with lunch service)
SHOW MANAGEMENT
203.378.4991 • PARCELforum.com
Established in 2001, EventEvolution Management Inc. is an event producer/management and consulting firm specializing in professional trade shows and conferences in both the B2C and B2B marketplaces.
UNAUTHORIZED SOLICITATIONS
Solicitations on the premises of PARCEL Forum by non-exhibiting personnel are strictly prohibited.
PUBLICATION PARTNER
608.241.8777 • PARCELindustry.com
PARCEL brings the insights you need to improve parcel operations and keep costs under control. PARCEL gives you access to experts who look at the entire process, from order entry to the shipping dock, to give you information you can use. Whether you’re with a small, e-based startup or an established brick-andmortar giant, each issue of PARCEL has something of value for you. Don’t forget to sign up for your free subscription. See us in Booth #112!
MEDIA SPONSOR
630.739.0900 • dcvelocity.com
DC VELOCITY is the market leading multi-media magazine brand serving the specific informational needs of logistics and supply chain managers and executives. DC VELOCITY was the first to satisfy these executives’ informational needs with comprehensive coverage of all aspects of logistics including internal logistics within a distribution center or warehouse, external logistics relating to the transport of goods and freight, the overarching information technologies that support and integrate the two, and the strategies that optimize logistics.
PHOTOGRAPHY/VIDEOTAPING
No photography or taping of the PARCEL Forum ’24 is allowed without permission of Show Management.
NOTES
Opinions stated at this event are those of the speakers and not necessarily those of EventEvolution Management Inc. or PARCEL magazine. Event organizers reserve the right to cancel or change the program without prior notice. No one under the age of 18 is permitted in the Exhibit Hall at anytime.
OUR EDUCATIONAL ADVISORY BOARD POSSE...
They are your colleagues, your co-workers and more importantly… our Advisory Board. They understand our mission and are charged with building a conference that delivers actionable, real-world takeaways that you can bring back to your company to make a real difference. IT’S THEIR/YOUR CONFERENCE; WE JUST MANAGE IT!
• SESSION 106 HOW TO PREDICT & ANALYZE 2025 CARRIER RATES
• SESSION 107 HOW TO PREDICT & ANALYZE 2025 ACCESSORIALS
• CLOSING KEYNOTE & CLOSING SESSION
SPECIAL EVENTS
• PLATINUM FIRST-TIMER KICK-OFF BREAKFAST
YELLOW ROSE PAVILION - MAIN ATRIUM LOBBY LEVEL
• PLATINUM GET TO KNOW YA LUNCHEON YELLOW ROSE PAVILION - MAIN ATRIUM LOBBY LEVEL
• PLATINUM RECEPTION AT THE RIVERWALK CANTINA RIVERWALK CANTINA - ENTRANCE LOBBY LEVEL ATRIUM
• TEQUILA SUNRISE TASTING PAVILION
EXHIBIT HALL - LONGHORN D-E CONVENTION CENTER LEVEL 1
• THE GRAND RECEPTION AT THE GLASS CACTUS GLASS CACTUS
• BITE & BIZ EXHIBIT FLOOR LUNCH
EXHIBIT HALL - LONGHORN D-E CONVENTION CENTER LEVEL 1
• WOMEN IN LOGISTICS WELLNESS HOUR VIPP LOUNGE EXHIBIT HALL - LONGHORN D-E
• GIDDY-UP CAFÉ
EXHIBIT HALL - LONGHORN D-E CONVENTION CENTER LEVEL 1
• OPENING KEYNOTE TEXAS BALLROOM C-D
• FIRESIDE KEYNOTE LUNCHEON TEXAS BALLROOM C-D
TUESDAY I SEPTEMBER 17 8:00AM - 8:50AM
OPENING DAY KEYNOTE ROOM: TEXAS BALLROOM C-D
The Parcel Shipping Landscape from Wall Street’s Perspective
PRESENTER: RAVI SHANKER – MORGAN STANLEY
The winds of change are blowing across the parcel transportation space like never before. In this fast-paced keynote, Ravi will share his insights on the industry from Wall Street’s perspective, focusing on the latest trends and future outlook of the ever-changing landscape of the parcel market.
In the shadow of a slowing economy and the supply chain finally catching up to consumers, carriers have battled weak prices and excess capacity throughout 2024. For the first time in seven years, US parcel revenue fell slightly to $197.9 billion last year despite parcel volume increasing to 21.7 billion in 2023. While the parcel shipping landscape has weathered a fair number of challenges already in 2024, the market continues to show signs of recovery, as shipping volumes and consumer spending moderate in the face of cooling inflation. Yet, if the global disruptions in the supply chain, like the Red Sea crisis, stability of global trade and geopolitical unrest, taught us anything, it is that we need to rethink how we build our logistics models, delivery networks and supply chains of the future.
Join us for this exclusive market analysis as Ravi delves into the major changes shaping parcel delivery and shares his predictions for the industry, including:
• The regionalization of parcel supply chains and the impact on existing players
• Increasing vertical integration of parcel delivery as new eCommerce players arise
• Are parcel niches, such as returns and high-value parcel delivery, still moats?
Plus, Ravi will answer your most pressing questions in our live Q&A! Join us for this inspiring and invigorating kick-off to PARCEL Forum ’24 Dallas!
Note: This event is open to all attendees.
Ravi Shanker is a Managing Director at Morgan Stanley covering the North American Transportation industry, including Freight and Airlines. He joined the firm’s global automotive industry research team in 2004 as a research associate, before picking up lead coverage of North American Autos from 2009 through 2015. Ravi holds a Bachelor of Commerce and Master of Management (Finance) degrees from the University of Mumbai. Ravi has been ranked by Institutional Investor and recognized by The Financial Times/StarMine as a Top 10 Stock Picker across Wall Street and a top Auto stock picker.
TUESDAY I SEPTEMBER 17 1:00PM - 2:30PM
AI in Action: Enhancing Supply Chain Efficiency with Technology
PRESENTERS: CATHERINE DUMMITT – NARVAR & ANNA COLE – CARHARTT
SPONSORED BY:
This special fireside keynote will explore how cutting-edge technologies can enhance supply chain efficiency. Learn how AI can help you optimize logistics, slash costs and drive operational excellence. You’ll discover how you can revolutionize your supply chain management, realize significant benefits and set a new benchmark in retail.
Note: Must be a registered conference attendee, speaker or exhibitor with food & beverage package to attend.
Catherine Dummitt is the VP of Marketing at Narvar, the leader in post-purchase experiences. In her role, Catherine oversees all aspects of Narvar’s marketing, generating brand awareness, driving demand and powering customer advocacy. As a Marketing leader, Catherine is passionate about building diverse teams, who operate as organizational growth catalysts. Catherine is dedicated to advancing women in the workforce, having stood up ERCs at previous organizations and having served as the Co-President to mBolden (formerly Women in Wireless) in New York.
Anna Cole has worked at Carhartt since 2003, holding various roles such as Senior Business Analyst, eCommerce Project Manager, eCommerce Business Manager, Senior Manager of Operations and Merchandising and Director of Global Digital Operations. At Carhartt, Anna’s responsibilities included managing eCommerce operations, overseeing digital platforms, driving the implementation of large-scale eCommerce programs and setting and achieving objectives for web store service levels and online merchandising.
WEDNESDAY I SEPTEMBER 18 8:00AM - 8:50AM
CLOSING KEYNOTE ROOM: TEXAS BALLROOM 3-4
Fact, Fiction or Futuristic: What Do Customers Really Value in eCommerce Delivery?
PRESENTERS: SANDY GOSLING & ISABELLE PAN – MCKINSEY & COMPANY
Shippers are faced with ever-changing consumer preferences and behavior, rising trends and solutions and fluid industry dynamics. In our insightful closing keynote, we’ll dive into what customers care about, their unaddressed pain points and how they have evolved— and may continue to evolve—in the coming years.
As we weave through these themes, we’ll also explore the broader challenge of understanding the consumer psyche in the face of evolving market conditions. Differences in shopper preferences, speed perception and demographics across various verticals continue to lead to varying levels of success for shippers. However, when we begin to examine the markers of consumer satisfaction more closely, it is apparent there are nuanced shifts both across consumers and verticals. To better meet customer needs, orchestrating delivery promises that combine reliability, speed and convenience will be the cornerstone to the eCommerce experience.
Join us for this engaging keynote as we delve into the fundamental truths in eCommerce, how to foster lasting consumer trust and loyalty and actionable strategies to thrive in this ever-changing landscape.
Note: This event is open to all attendees.
Sandy Gosling is a Partner in McKinsey’s Florida o ce and is a leader in their Logistics practice and Deliver Hub. She has over 20 years of experience in supply chain and logistics transformations across industries. Sandy has driven significant advancements and improvements across the supply chain for clients across various sectors, including logistics providers, diversified manufacturing, consumer goods, retail and distribution. She is also a Certified Supply Chain Professional (CSCP). Sandy is a graduate of The Ohio State University with a Bachelor of Science in Business Administration focused in logistics, operations management and international business.
Isabelle Pan is an Associate Partner in McKinsey’s Logistics practice and a leader of the McKinsey Center for eCommerce Operations in North America, a hub dedicated to enabling the physical flow of digital commerce. She primarily works with organizations in the logistics and distribution sectors, advising on strategy and growth topics and implementing transformations that deliver profitable top-line growth.
WEDNESDAY I SEPTEMBER 18 2:30PM - 3:10PM
CLOSING SESSION ROOM: TEXAS BALLROOM 3-4
Top 20 Takeaways from the Conference
MODERATOR: SUSAN RIDER – RIDER & ASSOCIATES
PANELISTS: TIERRA HAYES – BATH & BODY WORKS • JOHN JANSON – SANMAR CORPORATION JOHN GORDA – CVS HEALTH • ED NAVARETTE – OBSERVINT TECHNOLOGIES
You can’t possibly attend all the conference sessions. What if there was an important tip in one of the presentations you didn’t attend that could help you meet your challenges and goals. Attend this closing session to find out the top 20 takeaways from the conference. Our PARCEL Forum Advisors, along with all of our attendees, have gathered the best tips gleaned from three days of education and will present them to you in just 40 minutes. Make sure to submit your best tips on the PARCEL Forum app. This may be the most informative session you attend with guaranteed ideas to take home to implement.
LEARNING OBJECTIVES:
• Gain knowledge from the sessions you couldn’t attend
• Share your best tips from the conference
• Exchange business cards with your peers
Note: This event is open to all attendees.
Fulfillment automation. Only smarter.
Flexible software designed to deliver savings across your shipping process.
Pitney Bowes can help you succeed in an ever-changing parcel market.
• Shipping
• Automation
• Flexibility
• Insights
• Compliance
Drop by Booth #616 to see what we can do for you.
Plus, be sure to join our speaker session on how to future-proof your shipping strategy. September 17, 2024 @ 9:50 - 10:30am
Visit website
YOU RIDE ON OVER AND WE’LL TAKE CARE OF THE REST!
FIRST-TIMER KICK-OFF BREAKFAST
9:00am - 9:50am • YELLOW ROSE PAVILION
This special breakfast is for all of you first-time Platinum Package attendees. Our Advisory Board members will be on hand to show you the ropes on how to get the most out of attending PARCEL Forum ’24 Dallas.
NOTE: Must be a registered first-time Platinum Package attendee.
9.16
THE PLATINUM RECEPTION
AT THE RIVERWALK CANTINA
5:00pm - 6:30pm • RIVERWALK CANTINA
Nestled in the Gaylord Texan’s festive Riverwalk Market District, the Riverwalk Cantina captures the charm of the San Antonio River Walk in an open-air café setting. It’s the perfect setting to get to know your colleagues.
NOTE: Must be a registered Platinum Package attendee, speaker or exhibitor with food & beverage package.
PLATINUM GET TO KNOW YA LUNCHEON
1:00pm - 2:00pm • YELLOW ROSE PAVILION
You’ve been hogtied up all morning in workshops, and we don’t want you to worry about lunch. Enjoy a networking lunch on us!
NOTE: Must be a registered Platinum Package attendee or workshop speaker.
TEQUILA SUNRISE
TASTING PAVILION
TUE & WED DURING EXHIBIT
HALL HOURS • LONGHORN D-E
We’ll pay homage to and sample some of the best tequila that Texas has to offer in this special pavilion located in the Exhibit Hall. There will be a tequila sommelier on hand to talk about the differences between the samples being offered.
NOTE: This event is open to all attendees.
9.18 TUES 9.17
THE GRAND RECEPTION AT THE GLASS CACTUS
6:30pm - 8:00pm • THE GLASS CACTUS
The signature networking event of PARCEL Forum ’24 Dallas will take place at the Glass Cactus, which features panoramic views of Lake Grapevine via two giant outdoor patios. The reception will feature live music, a wide variety of hors d’oeuvres and an open bar.
NOTE: This event is open to all attendees.
BITE & BIZ EXHIBIT FLOOR LUNCH
12:00pm - 1:30pm • LONGHORN D-E
No need to miss a minute of Exhibit Hall time to grab lunch. We’ve got you covered with our Bite & Biz Exhibit Floor Lunch!
NOTE: This event is open to all attendees.
WOMEN IN LOGISTICS WELLNESS HOUR
10:30am - 11:30am • LONGHORN D-E
This special networking event is for women working in the logistics industry and will feature a selection of healthy, fresh-pressed mocktails and mini acai bowls in our exclusive VIPP Lounge centrally located in the Exhibit Hall.
NOTE: This event is for women only.
MASTER SCHEDULE
MASTER SCHEDULE
THIS AIN’T OUR FIRST RODEO... 14 LEARNING PODS. 50+ SESSIONS!
Steered by our esteemed Advisory Board, we’ve created a conference program that covers the entire Order-to-Ship package lifecycle.
PARCEL MARKET INSIGHTS
2025 RATE IMPACT
Saddle up for the future of parcel delivery! Explore the dawning of 7-day delivery by the national carriers, USPS’s eCommerce strategies, Amazon’s impact on FedEx and UPS and evolving last-mile delivery trends.
RETURN TRENDS
Rustle up new and exciting ways to wrangle your returns and lower costs. Discover how to cut expenses, harness big data and boost efficiency in reverse logistics like a true cowboy.
EVOLUTION OF AI
Giddy up for Actionable AI! Put artificial intelligence to work to predict your carrier deliveries, eliminate failures with advanced AI models and automate your warehouse with robotics.
FUTURE OF WAREHOUSING
Blaze a trail toward the future with the biggest levers in your operations toolbox! Get a leg up on receiving modernization, cost-effective distribution networks and next-level warehouse automation for sorting, picking and on-demand robotics.
NEXT-LEVEL CX
Navigate the vast digital frontier of eCommerce by learning how to partner up for customer-centric experiences, decode consumer behavior shifts and create agile operations for lifetime customer value.
PREDICTIVE ANALYTICS
Lasso intelligent insights by turning your data into smarter decisions, harness AI’s power in parcel applications and ride off in the sunset of a sustainable, efficient supply chain.
SHIPPING TECHNOLOGY
Wrangling the right mix of technology and services is tougher than taming a wild stallion. Discover how to apply emerging technologies in an evolving market and learn how deep partnerships drive supply chain success.
Join our GRI roundup to corral the 2025 carrier rates! Hear predictions on what to expect from the national carriers and gain insights on how to boost delivery speed, reduce costs and diversify your parcel shipping networks.
CROSS-BORDER SHIPPING
Steer your cross-border strategies in the right direction with insights on streamlining logistics, your new obligations with customs brokers and the future of cross-border parcel shipping.
GOING GREEN
Hitch up and blaze a trail to a greener future! Learn how to reduce package waste, meet ambitious sustainability goals, track emissions and deliver on the promise of a greener future.
PACKAGING PUZZLE
Grab your hat, partner! Giddy up for some revolutionary packaging practices. Discover how AI and computer vision can automate package and product fulfillment, making your operations smoother than a rodeo champion’s ride.
FINAL MILE FULFILLMENT
Get ready to lasso the last mile. Master the art of optimizing last-mile delivery using microfulfillment centers, leveraging embedded solutions and staying ahead of the curve by meeting customer expectations in the final mile.
3PL & OUTSOURCING
Wrangle the workforce of tomorrow with a deep dive into topics like harnessing AI and predictive analytics for better employee experiences, how to stay independent and union-free and data-driven best practices for the future labor market.
DC AUTOMATION
Ride into the future of smart, efficient supply chains by transforming your distribution center with cutting-edge technology for advanced warehouse ergonomics and accelerating ROI in warehouse sorting with AI.
STEER YOUR WAY TO... INTENSIVE, THOUGHT-PROVOKING AND IN-DEPTH WORKSHOPS!
MONDAY I SEPTEMBER 16
For all you buckaroos looking to take a deep dive into specific topics that can impact your small-package supply chain on Day One, we’ve developed a series of full-day and half-day workshops that cover Contract Negotiations, Implementing AI Applications, Strategic Slotting for Warehouse Optimization, Best Practices for eCommerce Returns and an All-Day DC Tour.
Contract Negotiations: How to Navigate the New Carrier Landscape
PRODUCED BY:
PRESENTERS: JOSH TAYLOR, MATT SUMOWSKI, PAUL YAUSSY, ED BARANEK & THOMAS GOODMAN – SHIPWARE
You used to know what you were doing in a carrier negotiation, but so much has changed. Industry demands have shifted; and as a result, carriers adjusted their products and the way they go to market. If you’re like most shippers, you realize your old roadmap is no match for the demands of a constantly shifting carrier marketplace. You need to modernize your approach. Join industry experts from Shipware in this interactive workshop to gain the latest knowledge and techniques you need to successfully navigate the new carrier landscape.
NOTE: This workshop is exclusive for Shippers only. No carriers or consultants will be allowed to attend.
THIS INTERACTIVE WORKSHOP INCLUDES:
• Tips for Evaluating Your Current Carrier Contract
• Attendee Benchmarking Data Collected from Pre-Event Polling
• Industry Updates, Including What to Expect from Your Carrier Reps
• Real-World Negotiation Examples
• Small Group Problem-Solving
• Group Negotiation Exercises (Including the Pros and Cons of Each Approach)
WORKSHOP 200 10:00AM – 1:00PM ROOM: DALLAS 1-2
AI Deep Dive: Implementing Advanced AI Applications for Parcel Shipping Services
PRODUCED BY:
PRESENTER: RICHARD MEDINA – DOCULABS
Artificial intelligence (AI) is poised to alter every facet of the parcel delivery and logistics strategy. However, embarking on the AI journey demands precision and visionary thinking. In this workshop, attendees will walk through an accessible but comprehensive step-by-step guide for developing an AI-based automation program and implementing advanced AI applications across your transportation and logistics platforms. You will learn to identify and prioritize your AI opportunities and use cases, develop your resources and build a comprehensive strategy with key metrics for success.
BONUS: HALF-DAY DC TOUR (2:15PM - 4:30PM) *MUST BE PRE-REGISTERED & CONFIRMED. (Bus leaves the Gaylord Texan promptly at 2:15pm from the lower level of the Convention Center)
THIS WORKSHOP WILL DISCUSS:
• AI Opportunities and Use Cases for Automation
• How to Prepare Your AI Resources
• Building Your AI Strategy and KPIs to Measure
• Use Case Roadmaps
• Sustainability Plan for Continuous Improvement
MONDAY I SEPTEMBER 16
WORKSHOP 300 10:00AM – 1:00PM ROOM: DALLAS 3-4
Strategic Slotting for Warehouse Optimization
PRODUCED BY:
PRESENTER: DOUGLAS SMITH – KMS WHOLESALE
Smart warehouses are revolutionizing traditional slotting approaches and supply chain solutions, ushering in an era of innovation and efficiency for the logistics industry. In this workshop, we will explore the principles and practices of effective slotting in warehouse operations to maximize efficiency and productivity. Attendees will gain insights into various slotting methodologies and future slotting trends on the horizon, learn how to apply data-driven decisions for optimal slotting and explore technological advancements that drive over 30% of labor cost savings.
BONUS: HALF-DAY DC TOUR (2:15PM - 4:30PM) *MUST BE PRE-REGISTERED & CONFIRMED
(Bus leaves the Gaylord Texan promptly at 2:15pm from the lower level of the Convention Center)
THIS WORKSHOP WILL DISCUSS:
• Benefits of Effective Slotting
• Slotting Strategies, Goods-to-Person Models & Standard Picking Methodologies
• How to Utilize Data Analytics for Improved Slotting Decisions
• Impact of Technology on Slotting Efficiency
• Future Slotting and Logistics Trends in Smart Warehouses
• Case Studies of Real Slotting Projects Across Various Picking Systems
WORKSHOP 400 10:00AM – 1:00PM ROOM: DALLAS 5-6
Customizing a Strategic Approach to eCommerce Returns
PRODUCED BY:
PRESENTERS: TJ MCCARTHY, PETER DAVIS & JOHN SERVIA – WSI
For many organizations, tackling the rising challenge of returns is crucial to turn this key customer experience friction point into a strategic advantage that benefits your brand. In this workshop, we’ll dive into the evolving eCommerce returns landscape and its impact on the consumer experience, business performance and the environment. Through expert insights, case studies and group discussions, attendees will learn how to identify inefficiencies in your current returns processes, apply a decision-making framework to optimize returns and build effective processes that enhance customer satisfaction, reduce costs and increase loyalty.
BONUS: HALF-DAY DC TOUR (2:15PM - 4:30PM) *MUST BE PRE-REGISTERED & CONFIRMED
(Bus leaves the Gaylord Texan promptly at 2:15pm from the lower level of the Convention Center)
THIS WORKSHOP WILL DISCUSS:
• How to Identify the Inefficiencies in Your Returns
• Applying a Decision-Making Framework for Optimal Customer Experiences
• Best Practices for Effective Return Processes
WORKSHOP 500 8:00AM – 4:30PM
All Day DC Tour
BUS LEAVES THE GAYLORD TEXAN
PROMPTLY AT 8:00AM
Please meet bus on the Lower Level of the Convention Center.
TOUR PARTNERS:
If you’ve ever wanted to see inside one of Amazon’s massive fulfillment centers, here’s your chance! This 1.1 million-square-foot distribution center is full of state-of-the-art technology that enables it to fulfill more than one million packages each and every day. You’ll get a firsthand look at advanced robotics and other industry-leading technology in action that makes Amazon the envy of the package fulfillment world.
Our second distribution center tour will feature Ariat International, one of the top Equestrian, Outdoor and Work brands in the world. You’ll get an inside look at their 1+ million-square-foot distribution center that distributes 3-4 million outbound packages annually utilizing Eurosort, Exotec and Geek+ with Korber for their WMS. And if that’s not enough, you’ll also tour the Advanced Intralogistics Innovation & Design Center. This mock distribution center gives you insight into the day and life of a SKU with a hands-on look at the latest innovations in conveyor and robotics technology, pick & pack, labelling and other technology that will position your distribution center for the future. Lunch will be provided by the famous HutchinsBBQ.
Please be aware that the tour schedule may be subject to change.
At one time, it was almost unimaginable to expect courier services on the weekend, but the eCommerce boom and rising customer expectations have made the transition to 7-day delivery more than a reality. However, a universal shift to 7-day delivery by the national carriers remains uncertain. In this intimate conversation, Cliff Rucker will share his firsthand experience with 7-day delivery negotiations and explore the key factors that could trigger this industry-wide evolution.
LEARNING OBJECTIVES:
• Critical factors influencing the adoption of a 7-day delivery model by the carriers
• Strategies for transitioning to 7-day delivery, including staff resources, warehouse operations, delivery fleet capacity, etc.
• How to negotiate 7-day delivery terms with carriers
201 RETURN TRENDS ROOM: DALLAS 1-2 PANEL
Reducing the Cost of Returns
EXPERIENCE
EXPERIENCE
MODERATOR: TONY SCIARROTTA – REVERSE LOGISTICS ASSOCIATION PANELISTS: DANIEL O’NEILL – LIQUIDITY SERVICES • KIRK PUSTEJOVSKY – ONPROCESS - NOW PART OF ACCENTURE TEVON TAYLOR – PEGASUS LOGISTICS GROUP
According to one study, the cost of processing returns can reach upwards of over 55% of an item’s value. The costs of transportation, labor and excessive touches throughout the returns process are major contributors to the financial impact of returns. In this session, attendees will learn how to create a simple and transparent returns process, understand why certain items are returned and explore how they can be resold, donated or recycled to reduce cost.
LEARNING OBJECTIVES:
• How to determine the cost of returns
• Assessing whether a return can be resold, donated, liquidated or recycled
• Best practices for reducing the cost of returns
301 EVOLUTION OF AI ROOM: DALLAS 3-4
Actionable AI: Revolutionizing Economy Carrier Deliveries with Data Science
PRESENTER: JASON MURRAY – SHIPIUM
Economy carrier services are a reliable source of cost reduction, but carriers don’t offer SLAs you can count on. Meanwhile, you’re being asked to support more aggressive customer delivery promises. In this session, attendees will learn how to use AI and data science to predict accurate transit times of economy deliveries while saving millions in shipping.
LEARNING OBJECTIVES:
• How to shift more of your volume to cheaper rates
• Using your transportation data to predict future deliveries
• Prioritizing delivery promises with the most cost-effective shipping options
401
FUTURE
OF WAREHOUSING ROOM: DALLAS 5-6
Modernizing Warehouse Receiving
PRESENTER: FARRUKH MAHBOOB – PACKAGEX
EXPERIENCE
Traditional inbound receiving at a warehouse is rife with manual processes that slow down throughput and create silos of data. In this session, attendees will learn how to use optical character recognition (OCR) and AI to automatically scan labels, optimizing workflows for returns, inventory management, restocking and more.
LEARNING OBJECTIVES:
• The impact of automating warehouse receiving on your operational KPIs
• How to enhance current systems and workflows with data collected during receiving
• Leveraging warehouse receiving to improve returns processes
TUESDAY I SEPTEMBER 17 9:00AM - 9:40AM EXPERIENCE
501 NEXT-LEVEL CX ROOM: TEXAS BALLROOM 3-4
PANEL Beyond Delivery: Building a Collaborative Shipper-Carrier Customer Experience
MODERATOR: CAITLIN FRICKENSTEIN – U.S. BANK
PANELISTS: DOUG CANTRIEL – FORD MOTOR COMPANY • JOHN JANSON – SANMAR • JASON SMITH – U.S. BANK
Meeting customer expectations in small parcel delivery has many challenges. Balancing the demand for faster delivery and the need for transparency and visibility throughout the shipping process, all while maintaining competitiveness and cost-effectiveness, presents significant hurdles for companies today. In this interactive discussion, we’ll explore the trends, real-world solutions and actionable takeaways to help attendees stay ahead in a rapidly evolving market.
LEARNING OBJECTIVES:
• The importance of seamless customer experiences throughout the shipping journey
• How collaboration, real-time visibility and problem-solving foster stronger shipper-carrier relationships
• Innovative tools and platforms that enhance collaboration and transparency
601 PREDICTIVE ANALYTICS ROOM: TEXAS BALLROOM 6
Predictive vs. Prescriptive Analytics: How to Measure the Right Data for Supply Chain Intelligence
PRESENTER: JEY YOKELEY – TRANSIMPACT
Data visibility is essential for today’s parcel shipper, but once you gain that visibility, where do you start? How do you improve margins and optimize your spend? How can you parlay those savings into better analytics for supply chain planning? In this session, attendees will gain insights into understanding their data, how to organize it and how to build upon it.
LEARNING OBJECTIVES:
• Key steps to achieve data visibility
• How to use contract negotiation savings to fund data analytics technology tools
• Evaluating what data to measure and analyze
701 SHIPPING TECHNOLOGY ROOM: SAN ANTONIO 5-6
EXPERIENCE
PANEL Making Sense of AI in a Rapidly Evolving Supply Chain
MODERATOR: MATT MCKINNEY – LOOP
PANELISTS: KEVIN DONNELLY – PARAVEL • MATT SHEFFIELD – REDBUBBLE
Navigating the complex landscape of software procurement can be daunting, especially with quickly evolving technologies like AI. This session equips attendees with essential techniques for effectively vetting, implementing and managing new AI solutions. We’ll walk through how to distinguish between marketing hype and product reality, ensure quick time to value and build the case for AI for your leadership team.
LEARNING OBJECTIVES:
• Find the right solution: Understand the difference between specialized vs domain-agnostic AI
• Build alignment: Execute proof-of-concepts and reduce risks before full-scale implementation
• Bring on partners, not vendors: Ensure win-win long-term relationships
$1,000
And Help Us Donate to Tunnel to Towers Foundation!
Each year, PARCEL Forum chooses a charity to support, and this year, we are honored to support the Tunnel to Towers Foundation (T2T)! Their mission is to provide mortgage-free homes to Gold Star and fallen first responder families. PARCEL Forum will donate $1.00 for every stamp you collect to T2T via our Exhibit Hall Bingo Card Stamp game; you can also win $1,000!
PANEL The Future of the Parcel Market: Emerging Trends & Key Considerations for Shippers
MODERATOR: BRAD MCBRIDE – ZERO DOWN
PANELISTS: DAN WEISS – CONSULTANT • BOB MALLEY – SENDFLEX TECHNOLOGY
ROB GLOVER – OSM WORLDWIDE
The parcel shipping market has predominantly been shaped by a few dominant carriers over the years, stifling competition and imposing limitations on cost-effective solutions for shippers. In this insightful discussion, we will challenge the current parcel market norms, fostering change through expert insights. Attendees will learn the power of collective action and the importance of the Voice of the Customer in demanding better support and innovation from carriers and vendors.
LEARNING OBJECTIVES:
• How to leverage advanced data analytics for smarter carrier negotiations
• Alternative logistics services to diversify delivery options
• Implementing technology for real-time tracking to enhance delivery transparency
202 RETURN TRENDS ROOM: DALLAS 1-2
EXPERIENCE
Future-Proof Your Shipping: Mastering Multicarrier Strategies to Cut Costs and Mitigate Risks
PRESENTERS: DAVID BILODEAU & JUSTIN LAURENZI – PITNEY BOWES
Running a single carrier shipping operation is the fastest way for your parcel spend to balloon. Multi-carrier shipping is no longer a question of why, but how? Attendees will learn how the changing conditions in the parcel market demands for more carrier choice in the checkout, delivery and returns processes. In this session, we’ll explore the best ways to manage shipping margins and mitigate risk in your business.
LEARNING OBJECTIVES:
• How the major carriers are adapting for networks specifically designed for residential deliveries
• Ways to mitigate business risk, like potential strikes or major carrier changes
• Why multi-carrier strategies are about more than reducing costs and cutting margins
302 EVOLUTION OF AII ROOM: DALLAS 3-4
EXPERIENCE
Transforming the Parcel Lifecycle: How Powerful AI Models Can Eliminate Failures and Delays
PRESENTER: NITIN GUPTA – BEANS.AI
With the advancements in AI, Amazon, Temu and SHEIN continue to push the boundaries of demand and innovation. So, how can shippers follow in their footsteps to adopt AI? In this session, attendees will learn how AI can impact every part of the parcel lifecycle, from placing an order to front-door delivery.
LEARNING OBJECTIVES:
• Why you should consider using AI models to improve the parcel lifecycle
• How to implement AI across your operation
• Evaluating good data and bad data for your AI models
402 FUTURE OF WAREHOUSING ROOM: DALLAS
5-6
Regional vs. Centralized Distribution Strategies
PRESENTER: JEFFREY HAUSHALTER – CHICAGO CONSULTING
EXPERIENCE
Fast and cheap is the goal for many shippers, but what distribution strategy should you adopt to get this done? In this session, attendees will learn about the various warehouse network approaches, including regional, national, centralized and decentralized strategies, how to shed network complexity for cost savings and the latest metrics to optimize your warehouse network based on the most recent Census statistics.
LEARNING OBJECTIVES:
• The pros and cons of an interconnected regional network strategy
• Optimal warehouse mix to lower costs and speed customer deliveries
• How regional networks perform better than traditional warehouse networks
TUESDAY I SEPTEMBER 17 9:50AM - 10:30AM
502 NEXT-LEVEL CX ROOM: TEXAS BALLROOM 5 CASE
STUDY
EXPERIENCE
Decoding Consumer Behavior Shifts: Reenvisioning Your Logistics and Transportation Strategy
While the pandemic is firmly in the rearview mirror, consumers’ learned behaviors and changes to their habits have remained. Consumers are as likely to place 10 orders of one item each as they are to place one order of 10 items, impacting how order waves, inventory management and parcel shipping must be processed. In this session, attendees will hear how a real-world shipper transformed their business models to address these behavioral changes and hear their unique perspectives on the evolving logistics needs of the future.
LEARNING OBJECTIVES:
• Rightsizing your carrier mix and optimizing shipping lanes
• How to build a robust digital strategy for streamlined processes
• Impact of consumer and eCommerce trends on your logistics and transportation needs
602 PREDICTIVE ANALYTICS ROOM: TEXAS BALLROOM 6
EXPERIENCE
PANEL Transforming Data into Decisions: Predictive vs. Prescriptive Analytics
MODERATOR: ALEC GREENE – REVEEL
PANELISTS: KEITH WASHINGTON – CREATIVITY INC
• JENNIFER MITCHELL – GOAT GROUP
EXPERIENCE LEVEL ADVANCED
MELANIE KIRK – BOOT BARN
Parcel spending has increased 30% in the last three years, and according to the Bureau of Labor Statistics, parcel growth is outpacing all other forms of logistics. However, parcel invoice data is complex, limiting shippers’ ability to forecast the future based on past performance. In this session, we’ll explore how real-world shippers are using prescriptive analytics, modeling and simulation, statistical analysis and real-time insights to optimize their parcel shipping operations.
LEARNING OBJECTIVES:
• Differences between predictive analytics and prescriptive analytics in managing parcel spend
• Prescriptive technologies to empower decision-making
• Resources (i.e., people, processes, tools) to optimize spend using prescriptive analytics
702 SHIPPING TECHNOLOGY ROOM: SAN ANTONIO 5-6
Enhancing Decision Making with AI: From Data Collection to Predictive Analytics
PRESENTER: HANNAH TESTANI – INTELLIGENT AUDIT
The complexity and inefficiency of supply chain data can lead to increased costs and diminished customer satisfaction. In this session, we’ll explore how unsupervised machine learning algorithms can analyze and optimize supply chain operations. Attendees will gain insights on leveraging big data for actionable insights, ultimately leading to more streamlined and cost-effective supply chain management.
LEARNING OBJECTIVES:
• How to analyze your supply chain data with unsupervised machine learning algorithms
• Best practices for collecting and analyzing big data for better decision-making
• Ways to harness machine learning for a more cost-effective and responsive supply chain
How the USPS Is Adapting for Tomorrow’s eCommerce: Leveraging a Nationwide Network and Logistics Infrastructure
PRESENTER: JUAN NADAL – UNITED STATES POSTAL SERVICE
Businesses are looking to recalibrate their supply chain strategies and adapt to the increasingly competitive landscape of retail and eCommerce while dealing with financial uncertainty. Many are looking for cost-effective approaches to meet their customer needs and have been successful with solutioning with the United States Postal Service. In this session, attendees will learn about the latest modernization of the postal network and products to build a seamless customer experience from sales to delivery.
LEARNING OBJECTIVES:
• How to tap into the USPS’s 6- to 7-day delivery network
• Insights into the USPS’s latest logistics innovations to streamline the shipping process
• Understanding the sustainable approach the USPS provides to customers EXPERIENCE
203 RETURN TRENDS ROOM: DALLAS 1-2
Unlocking Returns Success: Leveraging Big Data in Your Returns Strategy
In a crowded eCommerce market, companies should adopt a competitive mindset when developing their returns strategy to enhance customer satisfaction, reduce costs and differentiate themselves. Retailers, brands and shippers can use data analytics to create a competitive omnichannel returns strategy. In this session, we’ll explore combining data sources, employing predictive analytics and implementing change management.
LEARNING OBJECTIVES:
• How to compete in the returns space using big data
• The importance of keeping data models simple and building upon the returns strategy
• Building a clear blueprint for achieving your business goals
303 EVOLUTION OF AII ROOM: DALLAS 3-4
AI Innovations in Last-Mile Delivery: Integrating Efficiency with Customer Satisfaction
PRESENTER: SIMON SEEGER – BETTERMILE
Can productivity and customer experience be simultaneously enhanced in high-volume package delivery? In this session, discover how AI-powered, real-time optimization and tracking are transforming last-mile logistics. Attendees will learn how to build digital experiences that rival major players like DoorDash and Uber, the latest AI innovations to enhance flexibility and delivery precision and leveraging real-time package tracking to increase first-attempt delivery rates and mitigate porch piracy.
LEARNING OBJECTIVES:
• How to leverage predictive analytics and AI in your delivery operations
• The role of dynamic ETAs
• Creating a digital delivery experience specifically tailored for package delivery EXPERIENCE
403 FUTURE OF WAREHOUSING ROOM: DALLAS 5-6
From Ugly to Delivered: How to Use Automation for Sorting Requirements
PRESENTER: BRENT GREGORY – ENGINEERING INNOVATION
Too often, warehouses face challenges with the sorting requirements for ugly parcels, which can include overweight, oversized or odd-shaped parcels, and common issues with ripped or illegible polybags. In this session, we’ll discuss how automation can help solve these common issues related to ugly parcels and rejects.
LEARNING OBJECTIVES:
• Why you shouldn’t default to manual processes for ugly packages
• How to best deal with poly problems
• Solutions for label issues
TUESDAY I SEPTEMBER 17 10:40AM - 11:20AM
503 NEXT-LEVEL CX ROOM: TEXAS BALLROOM 5
EXPERIENCE
Navigating the Digital Frontier: Key eCommerce Trends and Challenges Transforming Logistics
PRESENTER: HARSHIDA ACHARYA – FULFILLMENT IQ
The logistics industry faces significant shifts driven by eCommerce growth, including last-mile delivery demands, sustainability concerns and technology integration. In this session, we’ll delve into the top trends shaping eCommerce logistics and the challenges they present. Attendees will walk away with insights for adapting and thriving in a changing landscape.
LEARNING OBJECTIVES:
• Emerging eCommerce trends and their implications for logistics, including omnichannel retailing
• The key challenges in the eCommerce era, such as warehouse optimization.
• Practical strategies and best practices for adapting and overcoming challenges
603 PREDICTIVE ANALYTICS ROOM: TEXAS BALLROOM 6
EXPERIENCE
Leveraging AI-Driven Intelligence for Your Closed-Loop Logistics Ecosystem
PRESENTER: GEORGE KONTORAVDIS – FORTIGO
To strengthen an enterprise’s logistics ecosystem and ensure a sustainable, efficient supply chain, many companies are embracing collaboration, predictive analytics and AI-driven intelligence to drive hard-dollar savings and efficiencies for the supply chain. In this session, we’ll discuss implementing collaborative, integrated data systems, leveraging AI-driven intelligence and utilizing data to make important logistics decisions.
LEARNING OBJECTIVES:
• How to leverage innovative technology and big data analytics to achieve your business goals
• The benefits of AI-driven intelligence for the logistics ecosystem
• Insights into the flexible, agile logistics solutions that are needed for supply chain innovation EXPERIENCE
703 SHIPPING TECHNOLOGY ROOM: SAN ANTONIO 5-6
PANEL How Deep Partnerships Drive Supply Chain Success
MODERATOR: TOMMY DUKE – GREEN MOUNTAIN
PANELISTS: TAYLOR GOLD – JCPENNEY • DOUG KING – STORD • JASON MURRAY – SHIPIUM
Traditional supply chains often operate in silos, leading to inefficiencies, communication gaps and a fragmented customer experience. In this interactive discussion, attendees will gain insights into how leading shippers are leveraging their collaborative partnerships to achieve smoother operations, enhanced data visibility and enhanced customer experiences.
LEARNING OBJECTIVES:
• How to ensure real-time visibility for your inventory and shipment status across the supply chain
• Best practices for unified data sharing to enable informed decision-making
• Creating consistent communication and delivery experiences across the fulfillment journey
FULL EVENT SURVEY
We would love to know what you thought of PARCEL Forum ’24 Dallas. If you have attended your last session of the event, scan this QR code to take our event survey. Your honest feedback helps us to continually improve this event for you and your colleagues.
The FedEx and UPS duopoly has long dominated the parcel space. Since DHL’s first U.S. attempt, no one has posed a serious threat to the duopoly until the launch of Amazon Shipping in 2023. In this session, we’ll cover Amazon’s big entry into the parcel market with Amazon Shipping, the key service details, what Amazon is trying to achieve and why a third major player is good for shippers.
LEARNING OBJECTIVES:
• Why you should negotiate now with your carriers for aggressive pricing
• Types of shipments optimal for Amazon Shipping’s strengths
• Understanding your data to reap the benefits of a multi-carrier mix
204 RETURN TRENDS ROOM: DALLAS 1-2
PANEL Bringing Efficiency to Reverse Logistics
MODERATOR: JASON SMITH – U.S. BANK
PANELISTS: PENELOPE REGISTER-SHAW – EMERGENCE LLC • TONY SCIARROTTA – REVERSE LOGISTICS ASSOCIATION
JEREMY WITTE – NOK RECOMMERCE
Returns are becoming a more prevalent problem for many retailers. Yet, there’s not a lot of discussion and solutions on how to make reverse logistics more efficient like we do when it comes to the topic of package fulfillment. In this interactive discussion, we’ll try to demystify the state of the market around returns, explore strategies for reducing costs, offer insights around free versus easy returns and ways to recoup more profit from returned goods.
LEARNING OBJECTIVES:
• Technology that can help decrease return costs
• Where to tweak your return policies to balance cost savings and customer satisfaction
In the face of rapid growth in the eCommerce landscape, direct-to-consumer brands face several supply chain challenges, from rising labor costs to labor shortages. In this session, attendees will learn how Steeped Coffee transitioned their fulfillment operation to be fully autonomous, reducing their costs and increasing delivery speed.
LEARNING OBJECTIVES:
• Advancements in AI, deep learning and autonomous solutions
• How automation can reduce warehouse space and labor costs
• Implementing next-generation robotic fulfillment systems
Unlocking Efficiency: Harnessing Robot-as-a-Service for Rapid Warehouse Automation
PRESENTER: NINAAD ACHARYA – FULFILLMENT IQ
Many businesses face challenges in adopting warehouse automation due to high upfront costs, complex implementation processes and uncertainty about ROI. In this session, attendees will learn how Robot-asa-Service (RaaS) offers flexible and scalable robotics solutions that accelerate the automation journey as well as practical steps to leverage robotics on demand.
LEARNING OBJECTIVES:
• Understanding the concept of Robot-as-a-Service and its potential benefits
• Insights into a real-world distribution center that effectively scaled its robotics deployment
• Practical strategies and best practices for integrating RaaS solutions into existing warehouse operations
TUESDAY I SEPTEMBER 17 11:30AM - 12:10PM
504 NEXT-LEVEL CX ROOM: TEXAS BALLROOM 5
EXPERIENCE
Crafting Customer-Centric Success: How to Build Agile and Flexible Operations for Lifetime Customer Value
PRESENTER: ITAMAR ZUR – VEHO
The key to meeting and exceeding customer expectations is to build agile and flexible operations that can easily scale up and down with volume and offer technology-driven features that put the customer in control of their shipping experience. In this session, we’ll discuss how brands and retailers can put the customer in control of the delivery experience through innovative technology and new logistics models built for the eCommerce era.
LEARNING OBJECTIVES:
• How to improve the post-purchase experience to cultivate brand loyalty and repeat purchases
• Building convenient returns processes that improve customer lifetime value and revenue
• Technology solutions that put the customer in control of the shipping journey
In today’s rapidly evolving logistics landscape, the effective use of data has become crucial for shippers aiming to optimize their supply chain operations. However, companies struggle to normalize, map and centralize their data to enable actionable insights and drive meaningful change. In this session, attendees will gain insights from first-hand experiences of shippers who have successfully employed data science to enhance SKU profitability, accurately determine freight cost of goods sold, proactively manage carrier accessorials and mitigate fraud and “item not received” claims.
LEARNING OBJECTIVES:
• Ways to predict fraud and “item not received” claims
• How to use data to manage freight costs in a volatile market
• The critical data types you need to drive change
704 SHIPPING TECHNOLOGY ROOM: SAN ANTONIO 5-6
EXPERIENCE LEVEL INTERMEDIATE
PANEL The Transformative Impact of Technology Modernization in the eCommerce Parcel Shipping Industry and on Customer Experience
MODERATOR: BRET CUNNINGHAM – OSM WORLDWIDE
PANELISTS: JESSICA BIELLA & MACIEJ CIUPA – OSM WORLDWIDE • VALERIE HENDERSON – CAYLENT
MIKEY WYNN – VESYL
Technology challenges within the parcel system, along with outdated systems and processes, significantly affect a business’s operations and customer experience. Various market trends and emerging customercentric innovations are driving technology upgrades in parcel shipping. In this interactive discussion, attendees will hear from industry experts on how to adopt new technologies, overcome challenges and identify improvements that will improve efficiency and customer satisfaction.
LEARNING OBJECTIVES:
• Adopting the right technology upgrades for the biggest business impact
• Customer-centric technology innovations that increase efficiency and satisfaction
• Overcoming implementation challenges in parcel shipping
Mastering last-mile delivery is essential for retailers to stay competitive in the rapidly growing eCommerce market. In this intimate conversation with Walmart GoLocal’s Rina Hurst, we’ll discuss how retailers are evolving their last-mile delivery capabilities to enable store-to-home delivery and end-to-end fulfillment. The discussion will touch on the importance of last-mile delivery, how delivery can drive efficiency and growth for retailers and emerging last-mile delivery use cases.
LEARNING OBJECTIVES:
• Benefits of white-label delivery and retailer-built fulfillment services
• Emerging last-mile delivery trends and use cases
• Using last-mile delivery to drive business efficiency and growth EXPERIENCE
Transforming eCommerce Automation: Integrating Robotic Each Picking
PRESENTER: MATT CHARLES – FANUC AMERICAS
Warehouses and distribution centers continue to grapple with critical challenges in meeting skyrocketing consumer demands brought forth by the eCommerce boom. In this session, we’ll explore the emergence of Robotic Each Picking (REP) and its impact on the eCommerce landscape. Attendees will learn how advanced computer vision, machine learning algorithms and sensory feedback systems offer unparalleled efficiency and precision in order fulfillment processes.
LEARNING OBJECTIVES:
• Where to apply robots in a Goods-to-Person system
• Implementation challenges for new AI Vision solutions
• ROI gained by automating takeaway stations from automated storage and retrieval systems
505 NEXT-LEVEL CX ROOM: TEXAS BALLROOM 5
Speed Sells: Cracking the Same-Day Delivery Code
PRESENTER: MARC GORLIN – ROADIE
Higher sales, increased customer loyalty, higher order values: These are just a few of the benefits companies report when they start offering same-day delivery, according to a recent survey. But ultimately, delivery is never free—someone is always picking up the tab. In this session, we’ll explore the costs and considerations for launching same-day services and how to make ultrafast delivery a net positive to your bottom line.
LEARNING OBJECTIVES:
• How to benchmark the impact of same-day delivery on revenue KPIs
• Proven tactics for boosting adoption of same-day delivery within your customer base
• Ways to offset increased operational costs and expand same-day service at scale
$1,000 And Help Us Donate to Tunnel to Towers Foundation!
Each year, PARCEL Forum chooses a charity to support, and this year, we are honored to support the Tunnel to Towers Foundation (T2T)! Their mission is to provide mortgage-free homes to Gold Star and fallen first responder families. PARCEL Forum will donate $1.00 for every stamp you collect to T2T via our Exhibit Hall Bingo Card Stamp game; you can also win $1,000!
TUESDAY I SEPTEMBER 17 12:20PM - 1:00PM EXPERIENCE
605 PREDICTIVE ANALYTICS ROOM: TEXAS BALLROOM 6
The Power of AI in Parcel Applications
PRESENTERS: CAMERON CLARK & JEREMY LEE – SIFTED
AI was the buzzword of 2023. Some are excited about its possibilities, and others are terrified. Most fail to realize it’s already in the tools they use. This session will help to delineate traditional versus generative AI, how traditional AI is already being used to analyze patterns in complex parcel data to make predictions for future outcomes and how future generative capabilities will revolutionize shipping management.
LEARNING OBJECTIVES:
• How to put AI tools to work to automate manual tasks more efficiently
• Understanding how predictive analytics tools use historical data to forecast future outcomes
• Real-world applications of AI, and the positive outcomes achieved
Many shippers lack access to real-time, dynamic quotes for informed decision-making. In this session, we’ll explore the complexities of rating science, the need for dynamic quotes and the technological advancements that address these challenges. Attendees will learn how emerging technologies can improve shipping efficiency by providing faster, more accurate rate calculations, enabling data-driven decisions to optimize shipping costs and service levels.
LEARNING OBJECTIVES:
• The benefits of dynamic rating systems for high-volume shippers
• How these systems can improve shipping efficiency
• Best practices for leveraging data-driven insights for better shipping decisions
WEDNESDAY I SEPTEMBER 18 9:00AM - 9:40AM
• Strategies to tie packaging and sustainability to brand perception and customer experience CONFERENCE SESSIONS
106 2025 RATE IMPACT ROOM: TEXAS BALLROOM 3-4
How to Predict & Analyze 2025 Carrier Rates
PRESENTER: BERKLEY STAFFORD – TRANSIMPACT
All signs indicate that the small parcel market will continue through the start of 2025 with ample capacity, remaining a buyer’s market for shippers. Despite this fact, many leading parcel experts believe companies will face both sizable peak season surcharges and General Rate Increase announcements from UPS and FedEx. This means that even as consumer behavior normalizes and the economy slows, transportation professionals still need to take action to overcome rising parcel shipping costs. To help you prepare and take steps to offset rising rates, TransImpact’s experts will provide their predictions and in-depth analysis for what’s to come for the 2025 GRI.
LEARNING OBJECTIVES:
• Predictions for the 2025 GRIs
• Understanding the real cost impact on your bottom line
Shippers encounter various distinctive challenges when shipping beyond the border, such as targeting the large North American markets. In this session, we’ll discuss the key considerations for shippers and consolidators when choosing the best cross-border shipping services and carriers, including a strong coverage model, innovations that support speed, access and convenience and a focus on customer service.
LEARNING OBJECTIVES:
• Understanding the unique market considerations when shipping beyond the border
• How to select the right transportation partner for delivery to, from and within Canada
• Insights into the challenges of cross-border shipping and how to overcome them
306
How to Reduce Small Package Waste in Your Organization
PRESENTER: JEFFREY HAUSHALTER – CHICAGO CONSULTING
The pandemic and the subsequent boom of eCommerce generated record levels of waste. Small packages are now in danger of regulation and oversight. For U.S. shippers, there is an urgency to catch up to other countries that have already adopted sustainability programs for their logistics operations. In this session, we’ll show how to build a sustainable program, transition to more friendly materials and practices and do so in a profitable way.
LEARNING OBJECTIVES:
• Why sustainability is no longer a luxury
• Ways to eliminate small package waste and save money
• How to efficiently report your emissions and track sustainability to save time
406 PACKAGING PUZZLE ROOM: DALLAS 5-6
Revolutionizing Packaging Practices
PRESENTER: ROBERT SEPANIK – PREGIS
The diverse landscape of shipping containers can seem endless for operations professionals, from various functionalities and suitability for different shipping needs. In this session, we’ll explore the latest in parcel shipping, including new materials, optimal scenarios for integrating automation in fulfillment and sustainable packaging trends. Through simplified explanations of sustainable packaging choices, attendees will be empowered to make informed decisions that align with your ESG goals and consumer preferences.
LEARNING OBJECTIVES:
• How to meet sustainability objectives through protective packaging materials
• Best practices to reduce labor, packaging waste and costs in fulfillment operations
WEDNESDAY I SEPTEMBER 18 9:00AM - 9:40AM
506 FINAL MILE FULFILLMENT ROOM: TEXAS BALLROOM 5
EXPERIENCE
Beating Amazon at Its Game: How to Offer Faster, Cheaper & Greener Delivery Using Microfulfillment Centers
PRESENTER: ANDRE PHARAND – PHARAND ADVISORS
As the market shifts towards faster urban delivery, retailers will need to rethink their fulfillment strategies and how they approach last-mile delivery, reassessing their transportation needs and optimizing their parcel shipping carrier mix. In this session, we’ll explore how to increase online retail sales and drive customer retention through faster delivery and new, alternative last-mile models to help online retailers compete with Amazon.
LEARNING OBJECTIVES:
• Why faster delivery doesn’t mean more expensive or less sustainable
• How placing inventory closer to customers can increase your sales and growth
• Strategies for using shared warehousing and micro-fulfillment centers
606 3PL & OUTSOURCING ROOM: TEXAS BALLROOM 6
EXPERIENCE LEVEL
Meeting the Challenge of Staying Independent and Union Free
PRESENTERS: FRANK BOTTA – THE LYNCH LAW GROUP • IVAN HOFMANN – ETC & ASSOCIATES
This past year has seen a strong resurgence of union-organizing activity throughout the U.S. The recent union disruptions at Amazon Warehouses, UPS and the “Big Three” automakers have resulted in expensive contracts and a loss of business to competitors. In this session, we’ll share insights to help employers understand and recognize today’s trends and challenges regarding potential union activity in their operations, what to do and how to prevent future unionization threats.
LEARNING OBJECTIVES:
• How to do an initial unionization vulnerability assessment
• Recognizing potential unionization threats or vulnerabilities
• Legal strategies to effectively overcome a unionization drive
706 DC AUTOMATION ROOM: SAN ANTONIO 5-6
EXPERIENCE
Optimizing Ergonomics in Parcel Loading and Unloading
PRESENTERS: NEIL THORNTON & PAUL BYERS – CALJAN
In the fast-paced world of logistics operations, ensuring worker safety and maximizing productivity are crucial for maintaining efficiency and minimizing costs. In this session, explore the latest ergonomic strategies in parcel loading and unloading, how to optimize the Power Zone to avoid injuries and practical applications of ergonomic technologies to enhance productivity and work morale. Attendees will learn how to boost worker safety and operational efficiency through evidence-based practices, backed by comprehensive study results.
LEARNING OBJECTIVES:
• The impact of ergonomic design on worker safety and productivity
• Advanced ergonomic technologies for loading and unloading
• Best practices for implementing ergonomic solutions in logistics operations
FULL EVENT SURVEY
We would love to know what you thought of PARCEL Forum ’24 Dallas. If you have attended your last session of the event, scan this QR code to take our event survey. Your honest feedback helps us to continually improve this event for you and your colleagues.
WEDNESDAY I SEPTEMBER 18 9:50AM - 10:30AM
107 2025 RATE IMPACT ROOM: TEXAS BALLROOM 3-4
How to Predict & Analyze 2025 Accessorials
PRESENTER: JOSH TAYLOR – SHIPWARE
Surcharges and accessorial fees make up an increasingly large percentage of the cost to ship a product. Carriers have favored these charges over increases to base rates because they are not included in the annual General Rate Increase estimates. Worse still, these charges may change or increase multiple times each year. Even with these challenges, shippers can successfully plan and budget for next year’s expenditures. Join this session to gain valuable insights to prepare for 2025 changes to surcharges and accessorial fees.
LEARNING OBJECTIVES:
• Understanding the current market and developing trends to anticipate surcharges and accessorial fees
• Predictions on upcoming accessorials, like DAS and zones
• Best practices to prepare your budget year round
207 CROSS-BORDER SHIPPING ROOM: DALLAS 1-2
EXPERIENCE
The Changing Broker Dynamic: Understanding Your Obligations with Customs Brokers
PRESENTER: ANDREW DANAS – GROVE, JASKIEWICZ & COBERT LLP
Many importers believe that engaging the services of a customs broker or an export freight forwarder satisfies or relieves the importer (or exporter) of their legal obligation to comply with import/export laws. In this session, we’ll provide a legal overview of the relationship between the parcel shipper and the customs broker as well as the responsibilities of each party in the transaction. The discussion will also provide context to the recently modernized Customs and Border Protection (CBP) regulation.
LEARNING OBJECTIVES:
• Understanding the role of the customs broker and export freight forwarder
• The legal obligations and responsibilities of parcel shippers for import transactions
• The legal obligations and responsibilities of parcel shippers on export transactions
307 GOING GREEN ROOM: DALLAS 3-4
PANEL Charting the Course: Achieving Ambitious Sustainability Goals in Supply Chain Logistics
MODERATOR: RICK MILLER – GREEN MOUNTAIN
PANELISTS: ERIC REDDISH – SALONCENTRIC • MIKE MCCOMB – GREEN MOUNTAIN TY TAYLOR – NIEMAN MARCUS GROUP
Shipper companies are increasingly under pressure from their leadership to establish and meet ambitious sustainability goals. However, the path to sustainability is fraught with challenges, particularly in collecting and analyzing disparate data sources. In this interactive discussion, attendees will hear the specific hurdles that real-world shippers overcame and explore the strategies employed to achieve their sustainability targets.
LEARNING OBJECTIVES:
• Strategies to streamline the collection, analysis and interpretation of crucial information
• A roadmap to achieve your sustainability goals
• Actionable approaches for integrating sustainability data into everyday operations EXPERIENCE
Optimizing the Cart-to-Customer Journey: Balancing Efficiency, Sustainability & Customer Satisfaction
PRESENTERS: JAMES MALLEY – PACCURATE • JUSTIN CRAMER – PROSHIP
Struggling with inefficient packing, rising DIM charges and frustrated customers? In this session, we’ll explore how to leverage technology to optimize box selection, minimize void fill and streamline shipping processes, boosting sustainability and profitability. Attendees will gain actionable strategies to optimize packing, packaging and shipping throughout the cart-to-customer journey.
LEARNING OBJECTIVES:
• How to use data-driven strategies for optimal box selection and void fill reduction
• Insights into the rising DIM factors and the latest trends in consumer sustainability
• Reducing cost and waste with smarter packing
WEDNESDAY I SEPTEMBER 18 9:50AM - 10:30AM
507 FINAL MILE FULFILLMENT ROOM: TEXAS BALLROOM 5
EXPERIENCE
The Future of Shipping Protection with the Power of AI
PRESENTER: JUSTIN TURNER – COVER GENIUS
The logistics sector is not immune to the AI revolution. In fact, new technologies will play a prominent role in shaping the future of the industry. In this session, we will outline how companies can leverage AI-powered embedded protection to help protect customers, guard against losses and open an additional stream of revenue.
LEARNING OBJECTIVES:
• How AI is shaping the future of the industry through autonomous vehicles and drones, route optimization, chatbots and more
• Real-world applications of AI technologies, including embedded protection
• Strategies to protect against Porch Piracy and other threats
607 3PL & OUTSOURCING ROOM: TEXAS BALLROOM 6
PANEL Fulfilling Futures in Fulfillment: Harnessing AI & Predictive Analytics for Enhanced Employee Experiences
MODERATOR: BROOKE LAVALLE – WORKSTEP
PANELISTS: SARAH DAMSCHRODER – GEODIS • ANDREW TIDWELL – WINESHIPPING
One of the biggest challenges in the labor market is employee dissatisfaction and turnover. Now, AI and predictive analytics solutions are helping to improve employee experiences within the warehousing and fulfillment industry. In this interactive discussion, you’ll hear how companies are leveraging these emerging technologies to create more engaging and fulfilling work environments, leading to better productivity, customer experiences and revenue outcomes.
LEARNING OBJECTIVES:
• How to use predictive analytics for workforce management
• Leveraging data-driven insights to improve employee engagement and satisfaction
• Best practices for integrating AI into your employee experiences
707 DC AUTOMATION ROOM: SAN ANTONIO 5-6
EXPERIENCE
Data Without Delay: How AI Accelerates ROI in Warehouse Sorting
PRESENTERS: JEFF MAHLER & JIM LIEFER – AMBI ROBOTICS
The eCommerce boom has created a double-edged sword for businesses. While demand is surging, so are fulfillment and distribution costs. Consumers expect fast and free shipping, putting pressure on companies to deliver efficiently while maintaining profitability. The traditional approach to warehouse sorting often struggles with this challenge. In this session, we’ll explore how data-driven AI technologies can bridge this gap.
LEARNING OBJECTIVES:
• How AI can slash sorting costs by 40%
• AI strategies that boost efficiency and speed in high-speed sorting operations
• The latest advancements in AI and robotics
$1,000 And Help Us Donate to Tunnel to Towers Foundation!
Each year, PARCEL Forum chooses a charity to support, and this year, we are honored to support the Tunnel to Towers Foundation (T2T)! Their mission is to provide mortgage-free homes to Gold Star and fallen first responder families. PARCEL Forum will donate $1.00 for every stamp you collect to T2T via our Exhibit Hall Bingo Card Stamp game; you can also win $1,000!
WEDNESDAY I SEPTEMBER 18 1:40PM - 2:20PM
EXPERIENCE
EXPERIENCE LEVEL INTERMEDIATE
108 2025 RATE IMPACT ROOM: TEXAS BALLROOM 1-2
How to Negotiate 2025 Contracts
PRESENTERS: THOMAS ANDERSEN & KENNETH MOYER – LJM GROUP
2025 is fast approaching, and it’s more important than ever to understand the negotiable elements of your carrier contracts before the 2025 General Rate Increase (GRI) is announced. In this session, we’ll explore the evolving dynamics that distinguish negotiable from non-negotiable contract elements from the carriers’ perspective, recent transformations observed in carrier agreements and how these changes may impact your business moving forward.
LEARNING OBJECTIVES:
• Innovative carrier negotiation strategies for 2025 and beyond
• How to shape your contract terms for operational requirements and financial goals
• Negotiable line items vs. non-negotiable contract elements
208 CROSS-BORDER SHIPPING ROOM: DALLAS 1-2
PANEL The Future of Cross-Border Parcel Shipping
MODERATOR: DEREK LOSSING – CIRRUS GLOBAL ADVISORS
PANELISTS: ANDREW DANAS – GROVE, JASKIEWICZ & COBERT LLP • SAURABH GOYAL – XINDUS
RAJEEB MOHAPATRA – REDEFINED LOGISTICS
Temu, SHEIN and AliExpress have taken the world by storm. Now, rumors are swirling about Amazon’s plans to launch a rival service with direct shipping from China to overseas customers. So, what does all of this mean for you, your brand and the future of cross-border eCommerce? In this interactive discussion, we’ll explore the impact of Chinese fulfillment, changes to de minimis import laws and the future of these competitive business models.
LEARNING OBJECTIVES:
• Evaluating if a Temu-like fulfillment model is right for you
• The impact of proposed changes to de minimis on cross-border shipping
PRESENTER: JASON GRISEZ – KÖRBER SUPPLY CHAIN SOFTWARE
The Paris Climate Accords set a goal of 2030 to reduce carbon emissions by roughly 50%. Companies have now begun to prioritize their efforts and initiatives around their carbon impact. ESG as a term has fallen out of vogue, but organizations still must chase and meet certain carbon emissions goals. In this session, we’ll discuss how your transportation approaches contribute to scope 2 and 3 emissions, how to measure your scope 3 emissions and strategies to reduce them.
LEARNING OBJECTIVES:
• The key components for calculating your overall carbon output
• Understanding your overall carbon output based on different modes of transport
• Best practices to achieve your sustainability goals
How AI and Computer Vision Can Automate Package and Product Fulfillment
PRESENTER: NED HILL – POSITION IMAGING
By leveraging AI, computer vision and other advanced tracking technologies, companies can automate the fulfillment of package and product deliveries, not staff. In this session, we’ll explore how new forms of AI can be used to monitor and manage a pickup point or package room, enabling your employees to focus on servicing customers.
LEARNING OBJECTIVES:
• How to use AI/computer vision to improve staff utilization
• Best practices for automating package fulfillment and improving staff time
• Why proof of chain of custody improves visibility, process efficiency and security
WEDNESDAY I SEPTEMBER 18 1:40PM - 2:20PM
508 FINAL MILE FULFILLMENT ROOM: TEXAS BALLROOM 5
Meeting Evolving Customer Expectations in the Last Mile
PRESENTER: RYAN HANSON – DISPATCH
EXPERIENCE
As delivery technology advances and customer expectations rise, last-mile companies are evolving their delivery operations to stay ahead of the competition. So, how do you balance staying relevant with new advancements while keeping your customers’ needs top of mind? In this session, attendees will learn how to sort through the noise to identify the last-mile improvements that are essential to their business and customers.
LEARNING OBJECTIVES:
• How to make informed decisions using data analytics
• Delivery enhancements to consider, such as GPS tracking, notifications and proof of delivery
• Leveraging clear communications and a strong customer success team to identify pain points
608 3PL & OUTSOURCING ROOM: TEXAS BALLROOM 6
Data-Driven Best Practices: Using New Options in the Labor Market to Connect with Qualified Workers
PRESENTERS: KEVIN LAWTON – THE NEW WAREHOUSE • KIRA CABAN – INSTAWORK
Staffing challenges remain a top concern for warehouses across the country. As a result, businesses are looking for ways to increase efficiency while still ensuring they meet customer expectations. In this session, we’ll dive into new data and emerging trends from the 2024 State of Warehouse Labor report, strategies implemented across eCommerce, last-mile delivery and other logistics sectors and how to use a layered approach for optimizing ROI.
LEARNING OBJECTIVES:
• Macro trends in the labor market
• Different labor options, including short-term, flexible and permanent employees
• New strategic approaches to reduce downtime and overtime while improving productivity
See Bingo Card for
T2T.ORG
The U.S. Postal Service connects the nation, delivering to nearly 167 million addresses, including residences, businesses, and Post Office Boxes. Operating with no tax dollars, it relies on postage sales, generating over $78 billion in revenue last year. With nearly 34,000 retail locations and one of the most visited federal websites, usps.com, it delivers 48% of the world’s mail. Employing over 630,000 people, the Postal Service is one of the nation’s largest and most diverse employers, with a workforce that is 45% women and 53% from underrepresented racial groups.
GRAND RECEPTION SPONSOR
OSM Worldwide is a nationwide eCommerce and direct-to-consumer (DTC) parcel shipper, delivering 98% of all shipments in 2-5 days. With a customized approach to onboarding, processing and delivery, we provide more to our customers than shipping services; we provide partnership. OSM Worldwide redefines industry standards through high-quality solutions, reliable delivery, fair pricing and shipping results. For more information, visit osmworldwide.com.
Loop unlocks profits trapped in your supply chain. Our modern audit and pay platform uses domain-driven AI to provide complete spend visibility so companies can control costs and power profit. Loop is trusted by industry leaders like J.P. Morgan Chase, Great Dane, and Loadsmart and backed by J.P. Morgan Chase, Index Ventures, and more. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, and long-standing industry leaders like C.H. Robinson.
TransImpact is a technology company specializing in parcel spend management and supply chain planning. We are relentless in driving bottom-line impact and turning our clients into raving fans.
Since 1963, Caljan has specialized in efficient handling of loose cargo for parcel carriers, retailers, and manufacturers worldwide. Our advanced Logistics Automation technology optimizes supply chains by increasing throughput, reducing costs, and enhancing workplace safety. With global operations and multiple production facilities, we deliver tailored solutions to meet each customer’s unique needs. Our stage gate project management ensures success in handling large orders, expanding customer bases, and executing comprehensive, turn-key projects.
Pitney Bowes (NYSE:PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90% of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to reduce the complexity of sending mail and parcels. PITNEY
Engineering Innovation, Inc (Eii) has established itself as a leader in the development of automated equipment for pre-sort mailing applications inside the likes of commercial mail houses and parcel-handling businesses. Eii offers automation and manifesting solutions for letters, flats, and parcels.
Veho is reinventing parcel delivery and returns with unmatched on-time delivery and direct consumer communication—all at simple and transparent prices. Veho surpasses the industry standard with a >99% on-time delivery (OTD) and easy doorstep returns. Our transparent pricing, free from hidden costs, earns the trust of leading companies like Saks Fifth Avenue, Nespresso, and Kroger.
Purolator is a leading integrated freight, package, and logistics provider, delivering across Canada and the U.S. For over six decades, we’ve set the standard for supply chain solutions, reaching even the most remote Canadian locations. Our extensive network allows businesses to deliver on promises and drive results with customized shipping and supply chain solutions. Whether through U.S. operations or a single Canadian distribution center, our robust courier network efficiently meets customer demands, reducing the need for multiple fulfillment locations.
PARCEL Media is the ultimate industry resource for small-package shippers. Whether you have a small shipping operation or you are a retail giant, we cover the entire small-package supply chain right up through the final delivery and returns. From optimizing your distribution center operations to acing your next carrier contract negotiation, we provide the information you need to succeed in today’s ever-changing shipping sector.
17TRACK is a leader in international package tracking, offering real-time updates and intuitive tracking tools for eCommerce businesses and individuals alike. With seamless integration across over 2,300 carriers worldwide, we serve over 10 million registered users, track more than 6 billion shipments, and handle over 50 million tracking inquiries daily. Our comprehensive services include a Shopify app, API integrations, online tracking, a user-friendly mobile app, and a free Chrome extension. At 17TRACK, we empower businesses and customers to stay informed about their shipments, revolutionizing the global tracking experience.
ABCO Systems is a premier provider of material handling solutions with more than 40 years of experience in automation system integration. We specialize in designing and implementing innovative solutions for a wide range of industries, including distribution centers, e-commerce, automotive parts, apparel, and pharmaceuticals. We take great pride in our exceptional team of professionals who are at the heart of our success. This enables us to consistently exceed client expectations, delivering top-notch material handling solutions that drive productivity and operational excellence.
ACI Logistix is a fast-growing provider of U.S. parcel logistics, specializing in both online and offline commerce. With regional sort centers across the U.S., we’ve invested in our people, technology, and automation to ensure enhanced visibility, security, and reliability for every package. Our team is dedicated to creating the best delivery experience for your customers. Trusted by major retail, eCommerce, and 3PL fulfillment companies, ACI Logistix delivers incredible value. BIGGER – BETTER – BOLDER.
Let’s face it, shipping has gotten crazy complicated in the last couple of years. Surcharges galore add huge unexpected costs to your bottom line. Carriers are raising their prices and changing the rules way too often. We can help. We provide freight consulting, optimization and auditing services with a proven track record of getting our clients real savings.
Advanced Intralogistics, A Shoppa’s Company, is a full-service systems integrator providing expert consulting, automation and engineering for all warehouse, distribution and fulfillment solution needs. We represent the finest brands globally to offer our customers the largest selection of technology, equipment, and software to provide the best solution according to each customer’s unique business challenge. Headquartered in Dallas, Texas, a booming hub for business growth and cutting-edge technology advancements, Advanced Intralogistics is committed to your success. With innovative technology like conveyor systems, robotics, AS/ RS, AGVs/AGFs, sortation systems, warehouse consulting and design, and more, we can serve our clients across North America.
BOOTH
GIDDY UP CAF É & VIPP LOUNGE SPONSOR
AEGIS SORTATION aegissortation.com
BOOTH 229
Aegis Sortation is a technology and innovation leader, offering proven solutions for the material handling industry. Our products are specifically designed for the industry. Always, no exceptions. This approach allows us to take advantage of both tried-and-true practices as well as applicable cutting-edge technologies.
For over 30 years AFMS has helped more than 3,000 companies reduce their shipping costs by 15-25%. Specializing in transportation benchmarking, carrier contract negotiations, full RFP and RFQ support for carrier optimization & invoice auditing of your parcel and LTL carriers. Our expert team of former carrier pricing executives and analysts from UPS, FedEx, DHL, USPS and the major LTL carriers have over 500 years of combined industry experience. AFMS will provide a FREE full shipping analysis and shipping profile of where you stand in the market today. BOOTH 306 AFMS afms.com
AUDINTEL audintel.com NEW EXHIBITOR
BOOTH 635
Audintel, a leading company in transportation spend management services, offers a unique mix of domain expertise backed by advanced technological solutions. Audintel is at the forefront of all-mode Freight Audit and provides cost-saving solutions for our customer’s success. Our TSM services include Freight Audit, Cost Optimization Services, Spend Intelligence, and Spend Management. Our advanced offerings, backed by the latest analytics and Gen AI solutions, are designed to optimize your shipping spend. As a trusted partner to over 1000+ global customers, we have saved several million dollars in shipping costs, while helping our customers gain deeper insights into their transportation spend.
BOOTH 510 AVALARA avalara.com
BEANS.AI beans.ai
BOOTH 928
Avalara helps businesses of all sizes get tax compliance right. We provide prebuilt integrations with the big-name financial and business management systems you trust, as well as a robust API for do-it-yourself business builders. Avalara delivers cloud-based compliance solutions for transaction tax types, like sales and use, VAT, GST, excise, communications, lodging, and more. We’re headquartered in Seattle, with offices across the U.S. and in Canada, the U.K., Belgium, Brazil, and India. Get more information at avalara.com.
Beans Route is a leading route planning and dispatching toolkit for FedEx Ground ISPs. Unlike other routing programs, Beans Route is the only application that directs drivers the last 500ft of a delivery. On apartment-heavy routes, this precise data saves drivers over 20% on delivery time. Beans Route gives drivers the freedom to optimize routes to their liking with a lasso tool and makes it easy to drop custom pins so drivers can mark locations of entrances, package lockers, and other time-saving POIs.
BETTER TRUCKS bettertrucks.com
BOOTH 816
BEUMER GROUP beumergroup.com
BOOTH 234
BLUECREST bluecrestinc.com
BOOTH 217
BOWE INTRALOGISTICS bowe.com/en
BOOTH 332
BOOTH 612
Better Trucks is a technology-driven, last-mile delivery carrier built for digital commerce. Founded in 2019, it delivers a better experience for retailers, e-commerce firms, and fulfillment centers to ship parcels faster with better communication and better value. Specializing in next-day and two-day deliveries, Better Trucks sorts and labels packages within its strategically-placed warehouses and delivers them through its extensive driver network.
BEUMER Group offers sortation solutions ideal for retail, e-commerce and high-volume parcel applications. As a world leader in tilt tray and cross belt sorters, we can help you address every aspect of the sortation and distribution process including receiving, order fulfillment, shipping and returns. Our new BG Line Sorter sets new benchmarks by combining the simplicity of a line sorter with the handling capabilities of a highspeed cross-belt sortation. Ideal for handling polybags and cartons on the same sorter.
For organizations processing medium-to-large parcel volumes, BlueCrest designs and integrates tailored automation solutions that streamline material handling. Our systems reduce reliance on human labor, improve data accuracy for better workflow decisions, accelerate delivery cycles, and optimize postage costs for last-mile delivery. Unlike typical integrators, BlueCrest offers customized solutions with proven hardware, software, and services that enhance scalability, efficiency, and reliability. We design, assemble, install, and service our solutions globally, providing a true onestop client experience.
Our modular intralogistics solutions automate your entire process chain— from inbound handling to sorting, picking, dispatch, and returns. Whatever challenges your warehouse faces, our expertise and tailored systems, combined with smart software from BOWE IQ, optimize your logistics chain and maximize order throughput from the first to the last mile. We are your one-stop shop for intralogistics solutions, ensuring efficiency and seamless integration from A to Z.
Cabrella is the next step in shipping insurance and risk management. Logistics providers can embed Cabrella via API to offer coverage options and shift claims administration to our white-labeled solutions. Use our native TMS or integrate your existing system to automate package insurance. Start the same day with off-the-shelf integrations to common platforms. Cabrella offers higher limits, fewer restrictions, competitive rates, and comprehensive all-risk coverage, backed by A+ Admitted Insurance. Our technology simplifies risk management with security devices, proactive tracking, and a paperless, carrier-agnostic claim system.
CANADA POST canadapost.ca
BOOTH 435
CASS INFORMATION SYSTEMS cassinfo.com
BOOTH 207
CIRRO E-COMMERCE cirroecommerce.com
BOOTH 833
CONNECTSHIP connectship.com
BOOTH 809
COURIER EXPRESS courierexpress.net
BOOTH 828
Discover how Canada’s national postal service can grow your business with customers north of the border. Interested in shipping to all 17 million Canadian residential and business addresses? Want to market directly to Canadians where they make their biggest purchasing decisions? Perhaps you need to understand what makes Canadian e-shoppers click ‘buy now’? Canada Post understands Canadians – and you can, too. Visit canadapost.ca/gonorth to find out why brands around the globe depend on Canada Post to connect them with more than 38 million Canadians.
Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations.
CIRRO E-Commerce is a small parcel delivery provider built to serve shippers who demand more service, reliability, and pricing options for domestic and cross-border lightweight parcels. Our dynamic IT platform and strategic partnerships with final-mile carriers across the U.S., Canada, Europe, the UK, and many other markets enable CIRRO E-Commerce to provide best-in-class delivery services to U.S. online sellers, e-commerce fulfillment providers, and digital shipping platforms. With CIRRO E-Commerce, all shipments are fully tracked, and all international shipments are sent Delivered Duty Paid (DDP) to ensure that consumers always receive the best possible experience.
Since 1980, ConnectShip (a UPS company) has developed multi-carrier shipping solutions for medium-to-enterprise businesses. We offer cloud and on-prem software solutions for shipping with international small package, mail, and LTL (Less Than Truckload) carriers. Our solutions integrate to just about any business systems (WMS, ERP, order management, etc.) to add shipping to your processes where it makes sense. At ConnectShip, we enable customers across industries to meet their transportation and logistics needs. In short, we are technology moving commerce. Contact us at connectship.com to learn how an integrated solution from ConnectShip can improve your processes and your bottom line.
Courier Express was founded in 1985 in Atlanta, Georgia, with a focus on creating transportation solutions, building logistics partnerships and driving value – one delivery at a time. Hinging our success on people and technology, Courier Express provides an array of services including regional parcel delivery, traditional courier delivery, customized freight solutions and warehousing. Through our CX Logistics division, we offer nationwide solutions with one central point of contact for managing your business needs.
XCover, our global platform, helps shipping companies profitably offer tailored protection to global customers. Accessible at major platforms like Amazon and eBay, our solutions are up to 20% cheaper and 20 days faster than carrier insurance. We also provide optimized protection at checkout or post-purchase through Clyde for thousands of other merchants.
BOOTH 805
CT LOGISTICS ctlogistics.com
BOOTH 713
CTSI GLOBAL ctsi-global.com
CT Logistics is a 98-year-old global logistics solutions provider focused on delivering high-value cost reduction initiatives. CT’s solutions include: freight audit & payment, managed freight, advisory-based services including bid management, peer group analysis, and expert spend analytics. CT’s software platforms, which can be delivered as SaaS, BPaaS or Licensed, include: TMS, L&D Claims management and their proprietary Rate Management Software, FreitRater™ for shippers or carriers.
CTSI-Global and Honeybee TMS are essential to your global logistics ecosystem, offering world-class spend management and transportation solutions tailored to your business needs. Our tech solutions streamline processes, enhance performance, and reduce transportation costs for shippers across industries, from life sciences to automotive and retail. Honeybee TMS provides custom logistics application development and Managed TMS services. We personalize your parcel logistics and offer dedicated client success managers for tactical support and business insights. In a complex supply chain world, go Global with CTSI-Global.
BOOTH 411
Cubiscan® systems will dimension and weigh freight in warehousing and transportation applications where cube and weight data is used in storage space planning, slotting, order picking, carton selection, and freight manifesting by volume. Cubiscan® also offers a broad range of software integration solutions that will pass cube and weight data to an existing WMS, TMS or Manifesting System. BOOTH
Data2Llogistics has been pioneering Freight Audit and Pay solutions with unmatched industry experience for over 58 years. D2L provides services from our facilities in Fort Myers FL, Salt Lake City UT, Rotterdam The Netherlands, Cebu Philippines, and Bogota Columbia. D2L’s services are designed to support your supply chain, finance and accounting departments by reducing the cost of processing and paying freight bills, as well as realizing savings through our extensive audit process, data analytics and professional services.
DC VELOCITY dcvelocity.com
MEDIA SPONSOR
DC VELOCITY is the market leading multi-media magazine brand serving the specific informational needs of logistics and supply chain managers and executives. DC VELOCITY was the first to satisfy these executives’ informational needs with comprehensive coverage of all aspects of logistics including internal logistics within a distribution center or warehouse, external logistics relating to the transport of goods and freight, the overarching information technologies that support and integrate the two, and the strategies that optimize logistics, thus providing companies a competitive advantage in the marketplace.
DELIVER DIFFERENT deliverdifferent.com
NEW EXHIBITOR
BOOTH 935
35 Years of Transport Expertize, In One End to End Solution - DFRNT is not just another delivery platform; it’s an end-to-end delivery management solution. The platform’s genesis comes from the meticulously crafted Urgent Couriers software platform. It is built to solve real-world delivery issues. Founders Steve and Dane Bonnici have leveraged their collective 50-plus years of expertise to create a beautiful tool designed to handle the complexity of real world transportation companies.
BOOTH 932 DELIVER IT deliver-it.com
NEW EXHIBITOR
Deliver It is the nation’s fastest-growing parcel logistics company, specializing in next-day service across the West Coast and Mountain regions. Our mission is clear: consistently deliver unmatched, on-time performance with complete transparency at competitive ground rates. We combine proactive customer service, SMS delivery messaging, and cutting-edge Video Proof of Delivery (VPOD) with the industry’s most extensive employee driver network. This commitment enables us to provide more than 45 million e-commerce consumers with best-in-class services. Ensuring that you, our valued partner, retain the customer’s confidence and loyalty. Count on us to deliver value-driven, performance-focused logistics.
DELIVERY SOLUTIONS deliverysolutions.co
Delivery Solutions empowers everything after the sale. Our Delivery, Pickup, Post-Purchase, Returns, and Fleet product suite intelligently orchestrates with multiple carriers, allowing you to create a connected experience for your end customers. The Delivery Solutions platform is the most flexible omnichannel software on the market. Each product is endlessly configurable, so customers get what they want when and where they want it.
BOOTH 810
DESIGNED
Designed Conveyor Systems (DCS), founded in 1982, is a brand-agnostic systems integrator that provides custom full-scale warehouse designs and software solutions. DCS is based in Franklin, Tennessee, and utilizes consulting, engineering design, project management, installation services, and client support to ensure customers can keep their promises to deliver on time.
September 17 at 9:50-10:30 AM
LEARNING OBJECTIVES:
prescriptive analytics in managing parcel spend
Prescriptive technologies to empower decision-making
Resources (i.e., people, processes, tools) to optimize spend using prescriptive analytics.
Moderated by: Alec Greene Dir. of Client Experience
Book
Phone:
Jennifer Mitchell Senior Global Logistics Mgr
DHL ECOMMERCE dhl.com/us-en
Specialists in residential shipping solutions. Our core focus is to provide e-commerce businesses with value-driven shipping solutions to reliably reach consumers in the U.S. or around the world. • Experts in U.S. domestic delivery: From induction into our network to the final mile delivery through our workshare partnership with the United States Postal Service (USPS), we’ve optimized our processes to be the most efficient solution for lightweight residential shipping in the United States. • Globally recognized for a reason: Lean on our global expertise for your business’ international shipping strategy. We’ve designed our cross-border products to simplify the shipping experience for both the retailer and the consumer.
BOOTH 512
DMW&H can revolutionize your parcel operations with innovative, tailored solutions. Specializing in enhancing facility productivity, DMW&H offers expertise in integrating new components into existing setups or designing entirely new handling systems. Discover how our solutions streamline your first-, middle-, and last-mile processes. Our solutions provide the necessary flexibility to support the ever-changing landscape of the parcel industry, ensuring improved outcomes and scalability for future growth. From advanced material handling equipment to cutting-edge software, we provide comprehensive options to optimize your operations. Don’t let inefficiency hold you back—partner with DMW&H to turn logistical challenges into opportunities for success. DMW&H dmwandh.com BOOTH 330
EASYPOST easypost.com
EasyPost is a technology leader that provides innovative solutions to today’s shipping challenges for retailers, ecommerce brands, fulfillment providers, and online marketplaces. Leveraging a best-in-class shipping API, on-premise or private cloud shipping solution, data analytics dashboard, and consulting services, EasyPost’s suite of offerings is unparalleled in the industry. The modern multi-carrier shipping platform removes the technical complexities of logistics to make shipping more simple, efficient, reliable and sustainable. BOOTH 401
ECOM LOGISTICS ecomexp.com
BOOTH 934
Ecom Logistics, Canada’s sustainable last-mile leader, offers innovative, fast delivery solutions focused on customer needs. Utilizing advanced technology and a fleet of electric vehicles, Ecom provides comprehensive shipment tracking and proof of delivery. Their robust delivery services empower businesses to compete effectively while committing to eco-friendly practices. Offering same-day and next-day deliveries across major Canadian cities, Ecom caters to companies aiming to minimize their carbon footprint and elevate their eco-conscious brand profile.
Elemica is a leading Digital Supply Chain Network for B2B industries, accelerating and automating the vast digital connections needed for enhanced end-to-end supply chain performance. Connecting the world’s largest manufacturers with suppliers, logistics providers, and customers, Elemica maximizes the value of supply chain digitization. Our solutions enable seamless automation, improved transparency, and exceptional customer satisfaction. With 20+ years of expertise, Elemica achieves automation levels twice the industry average and 95% touchless supply chain processes. Discover more atelemica.com.
ENDURA-VEYOR endura-veyor.com
BOOTH 106
ENSIGN EQUIPMENT ensigneq.com
Endura-Veyor Inc. provides parcel unloaders and parcel infeed solutions that set you up for maximum efficiency at the very start of your operation. Our team of specialists is dedicated to creating innovative industry leading, user friendly, ergonomic equipment like our patent pending, quiet and hydraulic-free parcel unloader that has a smaller footprint, cycles fast, extends the reach, and can unload up to 20’ high. Our parcel unloaders and versatile systems initiate singulation, control product flow, reduce labor dependency, and accelerate productivity in applications for Last Mile Delivery, Sortation, Reverse Logistics, Return Goods, Warehousing and more.
For over 30 years, Ensign has designed and manufactured custom material handling equipment. Offering the safest and most dynamic high-speed parcel unloaders for the Parcel Handling Industry, our machines easily integrate into new and existing sorting lines and can be designed for any type of transportation containers; gaylords, plastic totes, carts, hampers. Control configurations range from simple manual controls to fully automated including AGV loading integration. Advanced discharging technology automatically modulates the flow of parcels into sorting systems. These systems quickly deliver polybags, boxes, envelopes, and mixed materials onto conveyors, chutes, and tables without causing damage to the contents inside.
BOOTH 406
ENVEYO enveyo.com
BOOTH 606
Enveyo is the leading provider of logistics data management, visibility, and shipping optimization software, helping 3PLs and shippers of all sizes move their logistics forward through data-driven technology. From shipment analytics and automated carrier selection to post-purchase delivery experience management and freight auditing, Enveyo is the only suite deploying solutions across the logistics lifecycle. Powered by a robust, enterprise data management platform, Enveyo Insights, Modeling, Cloudroute, Alerting, and Audit solutions enable organizations to make business-transforming shipping decisions. To learn more about how Enveyo moves logistics forward, visit enveyo.com.
At ePost Global, we simplify international and domestic shipping with our new domestic eDGE service, expanding our reach to over 200 countries. With 25+ years of experience, we offer tailored solutions and the best rates to help you grow your business globally and locally. Discover how ePost Global delivers the total package for your shipping needs
Epson, a leading color label printer manufacturer, will showcase its ColorWorks® printing solutions and new Label Boost™ software. ColorWorks printers allow businesses to enhance operations by adding color to traditionally black-and-white labels, boosting promotional capabilities and efficiency. By printing on-demand, these printers reduce waste and free up space typically used for pre-printed label inventory. The new Label Boost™ software enables businesses to customize labels with coupons, ads, and secondary labels, improving engagement and logistics through tailored labeling based on dates, locations, and phrases.
OFFICIAL WATER BOTTLE SPONSOR
eshipjet.ai offers Generative AI-powered solutions for warehouse and logistics, featuring RFID-enabled products and multi-carrier shipping for both outbound and inbound logistics. We serve businesses of all sizes, cutting shipping costs by up to 30% and streamlining operations. Our platform integrates seamlessly with RFID devices, robotic systems, conveyor systems, WMS, eCommerce platforms, marketplaces, and major ERP systems like SAP S/4HANA, Oracle ERP Cloud, NetSuite, Microsoft Dynamics, Infor, Sage, and custom ERPs. Choose eshipjet.ai for faster, secure delivery and significant cost savings.
EuroSort designs and manufactures high-speed sortation technology for the parcel industry, serving major carriers, final-mile delivery companies, and 3PLs. Our unit and shipping sorters boost efficiency by reducing labor, minimizing errors, and increasing sorts in limited spaces. Compared to traditional systems, EuroSort offers significant electricity savings, reduced downtime, simpler maintenance, and lower costs. With over 500 sorters installed globally, EuroSort is the trusted backbone for parcel handling, omni-channel fulfillment, returns, and e-commerce operations for leading companies worldwide.
Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. We partner with brands and third-party logistics companies to transform their fulfillment operations. Through our unrivaled network of more than 2,000 connected third-party logistics warehouses and a suite of integrated, cloud-native warehouse management, order management, and inventory management systems, we allow modern merchants and warehouses to fulfill demand anywhere with superior flexibility and scale without painful platform migrations. BOOTH
BOOTH 811
We have developed a unique approach to optimize transportation at the ship method level rather than on a piece-by-piece basis. This breakthrough is a game-changer for our clients, ranging from direct-to-consumer ecommerce brands to full-service 3PLs. Instead of having to log in to multiple TMS platforms and hardcode zip codes for specific carriers in various markets, our algorithm automatically identifies the most suitable carrier for a given ship method and destination..
Parcel optimization starts with an in-depth understanding of your e-commerce orders. We’ll conduct a thorough analysis of your parcel shipping, evaluating all of the key characteristics of your shipments. From there, we’ll help you find opportunities to improve. Our relationships with various parcel carriers and the USPS will help diversify your parcel shipping program and reduce costs to give your e-commerce company a competitive advantage. With no contracts or volume commitments, and a quick setup process, incorporating parcel optimization into your e-commerce operations is low-risk and high reward.
FLEXCO flexco.com
BOOTH 233
Flexco understands that the efficiency of your parcel handling operation is related to the performance of your conveyor system, offering multiple product solutions to limit downtime and help your operation run smoothly. By constantly driving technology and design, we strive to become the leader in belt conveyor solutions that maximize uptime, productivity, and safety. Our team of knowledgeable experts can help you evaluate your system’s performance, identify opportunities for improvement, and implement complete solutions.
When you work with FMH Conveyors, you’re partnering with a top conveyor manufacturer in North America. Our equipment delivers outstanding performance in our customers’ facilities, and our expert team matches that with top-notch service and responsiveness. That’s why companies in the e-commerce, retail, parcel handling and distribution sectors count on us to be the one conveyor supplier able to significantly improve their operations.
FORTIGO fortigo.com
Fortigo automates, optimizes, and audits logistics decisions to help enterprises reduce costs, improve customer satisfaction, and increase profitability. Fortigo’s closed-loop Transportation Management System (TMS) and Freight Audit solutions fit seamlessly into established supplychain software and provide a rapid return on investment by optimizing logistics processes, minimizing ship-to-order times, and streamlining collaboration with logistics providers. With the SaaS delivery model, Fortigo manages the hardware, infrastructure, software tools, and the required personnel. Fortigo is the only multimodal TMS provider that is also a Freight Bill Audit and Pay (FBAP) certified provider by FedEx for both Parcel and Freight (LTL). BOOTH 213
Fulex was established in 2003 and serves small to medium-sized e-commerce businesses with their logistics operations. We manage five strategically located fulfillment centers across the U.S. in Michigan, Tennessee, and San Diego. We provide our customers with the latest technology and automation tools, allowing us to offer 1 to 2-day ground shipping.
GLS gls-us.com
BOOTH 922
GOBOLT gobolt.com
BOOTH 834
GORBEL gorbel.com
Parcel, LTL, Truckload. GLS offers a range of Parcel, LTL, and Truckload services for all industries, providing the expertise of a global company to local communities. Whether you are a personal or business shipper, we have a solution to meet your shipping needs. Our cutting-edge solutions are powered by state-of-the-art technology. With an expansive next-day delivery network, fewer feeds, virtual proof of delivery, and a strong commitment to customer partnerships, we prioritize delivering the highest quality customer experience. Register for an online account or speak with an expert about your shipping needs today. 888.SHIP.GLS sales@gls-us.com
GoBolt is building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience. GoBolt provides warehousing, pick and pack, shipping, and last-mile delivery solutions via a growing network of warehouses and fleet partners across North America.
Gorbel® brings over 40 years of material handling expertise to improve safety, ergonomics, and productivity. Their latest innovation, the Destuff-it™ Portable Ergonomic Conveyor, enhances loading and unloading efficiency while minimizing muscle strain and fatigue. This conveyor system offers a safer, faster alternative to manual loading, featuring an adjustable hydraulic platform and battery-powered drive. By reducing physical strain, the Destuff-it™ can increase case rate by up to 75%. It integrates seamlessly with other Gorbel® conveyors or existing systems, offering flexible solutions for warehouse operations.
Green Mountain guides shippers to the top. When you choose Green Mountain, you’re not investing in a product. You’re investing in the most knowledgeable partner - one who can help you unlock the power of optimized shipping to maximize profitability, deliver on your promise to customers, and provide the ultimate level of business support.
Hai Robotics is a leading global provider of automated storage and retrieval systems (ASRS) committed to improving the world’s access to inventory through intelligent, fast, efficient warehouse automation that is more accessible to all facilities. Their award-winning equipment drives highly flexible ASRS designed to adapt operations to fluctuating demands through the year, and easily change and grow the system design over time to support long-term business development. Hai Robotics’ solutions maximize vertical storage up to 39+ feet, reduce storage footprints up to 75%, increase workflow efficiency gains up to 4x, and improve order pick accuracy to 99.9+%.
idparcelandmail.com
ID Parcel & Mail Solutions designs, builds, and services innovative, costeffective parcel and mail sorting systems. We provide affordable solutions by focusing on our customers’ essential needs, avoiding unnecessary high-speed systems and costly components. Using best-in-class technologies from leading manufacturers, we deliver high-quality systems without the overhead of larger providers. For over 26 years, we’ve served major organizations like Air Business, Asendia, and Deutsche Post/DHL Global Mail, offering tailored solutions that meet critical goals at a low cost.
INBOUND LOGISTICS
inboundlogistics.com
Inbound Logistics’ Platform - hard copy, digital & App editions as well as web, enewsletter, podcast and social media channels - is the go-to source for logistics and supply chain enterprises in retail, eCommerce, manufacturing and more. Reaching 750,000 industry impressions each month globally, Inbound Logistics ensures our audience is aware of news, industry trends, and the processes of putting theory into practice while enabling them to connect with qualified solutions providers.
INSTAWORK instawork.com
Instawork is the largest marketplace for flexible and long-term labor, serving thousands of businesses across various sectors. With over four million workers, we connect companies to qualified, reliable talent in just a few clicks. Our platform attracts top workers, offering a 90%+ fill rate, where traditional temp staffing falls short. Workers undergo comprehensive vetting, including background checks and interviews for skilled roles. Quickly fill shifts, view worker profiles, and manage shifts on the go with our easy-to-use mobile app.
BOOTH 122
INTELLIGENT AUDIT intelligentaudit.com
BOOTH 607
INTERNATIONAL BRIDGE myib.com
BOOTH 927
JITSU gojitsu.com
Founded in 1996, Intelligent Audit excels in the supply chain market by combining freight audit, recovery, and advanced analytics. Utilizing machine learning and business intelligence, they deliver actionable insights that drive data-backed decisions, leading to cost savings and operational efficiencies. Their proprietary technology offers over 750 customizable reports, empowering businesses to reduce costs and improve efficiency. Recognized as a Logistics Disruptor by McKinsey, Intelligent Audit partners with global companies, including Fortune 10 firms, to achieve strategic goals. In 2021, they audited over 1.1 billion shipments for 2,900+ customers.
International Bridge provides 3-5 day small-parcel regional delivery to Non-continental US locations. Our affordable, expedited service is fully trackable from the point of receipt at an IB warehouse to the door in Hawaii, Alaska and Puerto Rico. For over 20 years this solution has been the cornerstone of our business, delivering millions of small parcels every year. With our end-to-end delivery expertise, you can ensure your products reach their destinations in these locations efficiently and cost-effectively.
Jitsu is a last mile delivery service that helps brands like American Eagle, HelloFresh, and Nespresso meet and exceed customer expectations. Jitsu uses a proprietary, AI-powered technology platform to achieve a 99+% on-time delivery rate and to support companies seeking greater customer lifetime value (CLV) through superior doorstep delivery. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in urban areas across the U.S., enabling highvolume shippers to consistently cater to their customers’ rising needs and expectations. Learn more at gojitsu.com.
BOOTH 817
Professionals in packaging and processing rely on Juniper Systems’ ultra-rugged mobile computers, equipped with optional RFID and barcode scanners, and forklift mounts for easy access to data and real-time communication. Juniper Systems, a leading manufacturer of rugged tablets, handheld computers, GPS receivers, and field computing solutions, serves industries like utilities, geospatial, industrial, and military. Their products, including the Archer 4 Handheld, Mesa Tablets, Geode GNSS Receiver, and Uinta Mapping Software, provide easy-to-use data collection and communication tools, bringing your office wherever you need to go. BOOTH 801
KÖRBER koerber-supplychain-software.com
BOOTH 310
LAPEYRE STAIR lapeyrestair.com
Supply chains are growing more complex by the day. Körber uniquely provides a broad range of proven end-to-end solutions tailored to help manage the supply chain as a competitive advantage. Fitting any business size, strategy or industry, our customers conquer the complexity of the supply chain thanks to our portfolio of software, voice, and robotics solutions – plus the expertise to tie it all together. Conquer supply chain complexity, with Körber.
Lapeyre Stair offers an innovative, expanding product line of stairs and platform components engineered to meet your assembly requirements. Our product line includes the Original Lapeyre Alternating Tread Stair, industrial and commercial bolt-together steel stair systems, work platforms, crossover stairs, legs, bracing, and other related components. With in-house engineering, design, and fabrication, Lapeyre Stair provides complete and custom solutions for your access needs. Our industry-best guarantees ensure both precision and on-time delivery. Contact us at ls.sales@lapeyrestair.com or 800.535.7631.
BOOTH 113
LECANGS us.lecangs.com
NEW EXHIBITOR
BOOTH 711
LJM GROUP myljm.com
BOOTH 611
LSO /LONE STAR OVERNIGHT lso.com
BOOTH 923
MANTISSA CORPORATION mantissacorporation.com
BOOTH 134
MOBILEDEMAND mobiledemand.com
Lecangs is committed to serving large and medium-sized cross-border sellers and providing innovative and comprehensive warehousing services. These services includes one-stop cross-border logistics services such as ocean shipping, one-piece delivery, FBA transshipment, warehousing, after-sales custody, independent station distribution, and creative video shooting. Currently, Lecangs has 16 warehouses worldwide, with a total storage area of 4,500,000 square feet. With over 700 satisfied cross-border e-commerce enterprises as our customers, we are continuously assisting brands in expanding internationally and thriving together.
BOOTH 517
LJM is the Gold Standard in Parcel Contract Negotiations and invoice Auditing. We lower your parcel spend by helping you negotiate best-inclass carrier contracts. We also help you recoup money with data-driven weekly audits of your parcel invoices. Our lead negotiators, who are the best in the industry, are former Senior Corporate Pricing Managers from the big three carriers. You will never save more! We’ve also engineered a world-class analytics portal that dives deep into your shipping data to discover the patterns behind your shipping spend. Our clients have 24/7 access to this portal which helps make them a more informed shipper.
LSO/ Lone Star Overnight is the leading regional parcel delivery provider in the southern US, including TX, OK, LA, TN, MS, and AL. Services include Express next day and second day and 1-3 day ground service. WE also offer same day and final mile service. Experience better service that is up to 40% less expensive and is more user-friendly compared to FedEx/UPS.
Mantissa is a leading provider of industrial sortation and conveyor systems for the parcel industry. With years of experience and multiple customers and projects, Mantissa has become a trusted partner for businesses looking to streamline their parcel handling operations. Our innovative solutions are designed to minimize downtime with unique redundancy features, while optimizing productivity and efficiency by reducing costs and improving accuracy. Whether the application is Fluid Loading, Gaylord or Direct to Bag, Mantissa has the knowledge and experience to deliver the right solution for your business.
MobileDemand is a technology leader in rugged tablets and mobile computing solutions, committed to bringing more functionality and capabilities to the mobile workforce. Specializing in the design of integrated productivity tools for barcode scanning, point-of-sale, magnetic stripe reading, PIN pad entry, 3D and thermal imaging, dimension measurement, and mounting hardware for myriad on-thego applications, the company is driving the future of mobile productivity. MIL-STD certified, rugged protection features of cases and accessories empower organizations to get more done in the field with rugged tablets that withstand drops, dust, water, humidity and adverse conditions where unprotected electronics fail.
Narvar pioneered how brands engage with consumers beyond the “buy” button through branded order tracking, delivery notifications, returns, and exchanges. Today, Narvar’s comprehensive Post-Purchase Platform empowers 1,400+ of the world’s most admired brands, including Sephora, Levi’s, Sonos, Warby Parker, LVMH and L’Oréal, to deliver transparency, build trust, and grow customer lifetime value. Recognized by Fast Company multiple times as one of the most innovative companies, Narvar simplifies the everyday lives of consumers.
For over 45 years, NPI’s automated solutions have set the standard for affordable, high-speed, low-maintenance automated parcel and letter sorting systems. Our team of experts engineer, design, manufacture, and install sorting systems, offering continued customer support through customizable service plans for preventative maintenance, equipment service, parts, and 24/7 customer support. NPI customers are just as diverse as we are, ranging from 3rd party delivery, courier services, posts, B2C, pharmaceutical, distribution, e-commerce, and warehouse operations. NPI’s automated sorting solutions are expertly engineered to be modular and versatile, a reflection of NPI’s unwavering commitment to consistently achieving ‘Efficiency Through Innovation’.”
Onfleet is a San Francisco-based technology company that helps businesses streamline their delivery operations. Onfleet’s software powers millions of deliveries per week for thousands of businesses around the world. Onfleet’s platform includes a web-based dispatch dashboard, intuitive drive apps on iOS and Android, real-time tracking and notifications for customers, and a robust API. Onfleet helps businesses route and dispatch efficiently, collect proof of delivery, access comprehensive last mile analytics, and provide a branded, delightful customer experience. To learn more, please visit onfleet.com
ONOMATIC onomatic.com NEW EXHIBITOR
BOOTH 513
Onomatic is a multi-agent orchestration platform designed to unify and optimize warehouse automation. With nearly 80% of distribution operations set to deploy multiple automation types in the next two to five years, Onomatic addresses the challenge of integration. Our solution uses adaptable workflows to coordinate material flow across all automation systems in real-time, merging data from your equipment and WMS/ERP into one cohesive intralogistics solution. Founded in 2022 by industry veterans, Onomatic ensures your automation investments deliver optimal results.
OnTrac is the carrier of choice for last-mile e-commerce deliveries that helps retailers and shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. OnTrac’s footprint stretches across the United States to reach approximately 70% of the population in 35 states and Washington, D.C. and enhance retailers’ ability to meet growing demand in the consumer e-commerce delivery market. OnTrac has evolved into a critical part of the e-commerce infrastructure and is trusted by leading retailers and shippers that desire reduced transit times and increased flexibility within their supply chains. BOOTH 516 ONTRAC ontrac.com
Optima offers regional Next Day Last Mile delivery service to over 1300 zip codes throughout New England at a very economical cost to your business. We boast a 99% on-time delivery rate and represent a great option for shippers both D to C and B to B with small parcel shipment volumes. Our personal touch and dedicated customer service team will ensure your most important packages are delivered on-time!
830
Orchestro enables the future of commerce through a digital open logistics network, making it easy for shippers, carriers, and the logistics ecosystem to connect and operate seamlessly. Shippers and carriers can connect effortlessly to our Open Parcel Network, expanding their operational capabilities and market reach. Stop by Booth #800 to get plugged into our Open Parcel Network today!
OTD Florida is the premiere regional carrier and logistics coordinator of Florida. Founded in 1981 the company is now run by 3 generation of Family members. Utilizing 8 distribution facilities OTD provides prompt next day delivery service throughout the state of Florida.
313 PACCURATE paccurate.io
Paccurate helps businesses large and small control and optimize their packaging. From simulation tools to our cartonization API, Paccurate is the only technology that optimizes packaging directly for cost.
PACKAGEX go.packagex.io
BOOTH 209
PARCEL PERFORM AMERICAS parcelperform.com NEW
PackageX is a modern logistics platform that helps warehouses, stores, and buildings multiply workforce efficiency and reduce operational costs. We digitize data with groundbreaking AI scanning, orchestrate receiving and fulfillment workflows with easy-to-use apps, and extend legacy back-office systems with flexible APIs. Today, over 100 leading brands, like Ricoh, Chicos, WeWork, and Hilton leverage PackageX.
Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management.
BOOTH 107
PARXL parxl.com
BOOTH 835
Fuelled by Singapore Airlines, Parxl specializes in delivering seamless end-to-end logistic solutions for international parcel movement. Leveraging on the extensive network and expertise of Singapore Airlines and Scoot, Parxl ensures efficient and reliable movement of parcels across borders, facilitating smooth transactions for e-commerce businesses worldwide. Our commitment to innovation and excellence drives us to continually enhance our services, offering preferential cargo space to our merchants and streamlined customs clearance processes.
enVision by PHD Solutions is a certified, affordable, fully integrated parcel dimensioning platform, capable of automatically measuring parcels in milliseconds using a compact, industrial-grade camera system. Interested in automated dimensions capture for your operation but aren’t sure how to put it all together? At PHD Solutions Inc., we have decades of experience creating all manner of software solutions for the Supply Chain Logistics industry. PHD SOLUTIONS phdsolutions.ca BOOTH 207
PIERBRIDGE pierbridge.com
BOOTH 734
Retailers, 3PLs, manufacturers, and brands can turn shipping into a competitive advantage, expand business, and improve customer service with better shipping performance. Pierbridge’s Transtream helps improve fulfillment efficiency, contain shipping costs, and enhance customer delivery by optimizing final-mile shipping. Allowing companies to go enterprise to gain control of their shipping, go omnichannel to ship anywhere to anywhere, go global to streamline the international delivery, and go beyond APIs to build powerful multi-carrier shipping technology.
Piyovi provides a global multi-carrier parcel & LTL cloud shipping platform empowering businesses to rate accurately, automate shipment execution, print carrier compliant labels and shipping documentation, validate addresses, file with AESDirect/ACE, track end-to-end until POD, and audit carrier invoices.
Transform your supply chain from a business risk to a critical differentiator with Movement, the high-velocity supply chain platform. Say goodbye to siloed data, disconnected facilities, and an overreliance on manual processes that cost your business millions in logistics fees, excess inventory, and customer churn. Say hello to machine learning driven automation for sophisticated inventory planning and exceptional customer satisfaction. Say hello to high-velocity.
PROSHIP proshipinc.com
QAD INC qad.com/solutions
BOOTH 317
BADGE LANDYARD SPONSOR
ProShip’s suite of leading multi-carrier shipping software solutions empower businesses of all sizes to simplify parcel and LTL workflows, automate shipping tasks, and take complete control of their shipping strategy. As a premier logistics technology provider exclusively dedicated to shipping software solutions, ProShip is committed to delivering powerful shipping software today and into the future. Trusted by leading brands, ProShip is the last shipping software you’ll ever need. Visit proshipinc.com to learn more.
QAD Precision, a division of QAD Inc., provides industry-leading global trade compliance, and multi carrier transportation execution solutions from a single, integrated platform. An ISO-certified company, QAD Precision’s scalable and extensible solution easily integrates with existing ERP and WMS solutions. Industry leaders in every region of the world rely on QAD Precision’s global support centers to leverage thousands of carrier services and manage millions of global trade and shipping transactions every day. For more information about QAD Precision, visit qadprecision.com.
Mobile dimensioning solutions for small to large items in a handheld Android platform. Instant dimension and images capture using a familiar smartphone picture taking UX. The M2 Perceptor dimensioner by QBOID combines multiple 3D and 2D imaging sensors with an Android 10 Qualcomm platform to create the industry’s first handheld mobile dimensioning solution for both parcel and irregular shaped items. WMS/ERP/TMS integrations via simple Wi-Fi API or use our free QBOID Cloud service to sync data in real-time.
BOOTH 124 RABOT rabot.us
RATELINX ratelinx.com
Rabot is a Vision AI platform for fulfillment companies to get the visibility and insights they need to improve packing operations, while introducing approachable automation into day-to-day operator workflows.
RateLinx is a market leader and Gartner top-ranked provider of Transportation Management System (TMS) solutions and Freight Audit and Pay services. With a focus on optimizing freight spend, automating processes, and scaling with businesses as their transportation complexity grows, RateLinx offers enterprise-quality TMS solutions that are easy to use, affordable, scalable, and powerful for inbound, outbound, and third-party shipments. For more information, visit RateLinx.com.
RAYMOND CORPORATION raymondcorp.com
BOOTH 223
REVEEL reveelgroup.com
BOOTH 723
RICE LAKE WEIGHING SYSTEMS ricelake.com
BOOTH 511
BOOTH 806
The Raymond Corporation is a leading global provider of best-in-class material handling products and intelligent intralogistics solutions. Built on principles of innovation and continuous improvement for over 100 years, Raymond’s integrated automation, telematics, virtual reality and advanced energy solutions provide ways to optimize operations and bring operations to a new level of performance. Raymond® electric forklifts are engineered to achieve increased productivity and efficiency and are designed to provide ecological and economic benefits. Combining operational excellence, award-winning innovation and world-class global customer support, we work together to run better, manage smarter and keep our customers always on.
Reveel unveils Parcel Spend Management 2.0— the next step in the evolution of shipping intelligence. Parcel shipping costs have surged 30% in 3 years, making it harder than ever to control costs. Parcel Spend Management 2.0 marks a shift towards a more strategic, real time, data-driven approach. You’re empowered to optimize parcel spend with advanced technologies like AI and Machine Learning, Modeling and Simulation, and Statistical Analysis. It’s easy-to-use customer facing technology, backed by world class customer support teams that anticipate the needs of shippers like you. Welcome to PSM 2.0—where technology transforms insights into savings.
Rice Lake Weighing Systems, a family-owned company founded in 1946 in Rice Lake, Wisconsin, has grown into a global leader in measurement and process control. Despite its expansion across the Americas, Europe, Asia, and Oceania, the company’s core philosophy remains: take care of the customer. Rice Lake’s iDimension® Series automates dimensioning in warehouses and logistics, providing accurate dimensional weight of pallets and parcels in seconds. It connects to PCs, scales, and barcode scanners, streamlining shipping and preventing carrier chargebacks.
Roadie, a UPS Company, is a logistics management platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans. Roadie’s solutions include: local same-day delivery, local nextday delivery, delivery from warehouse with in-house sortation, oversized delivery, sustainable delivery, returns and more.
Roadly simplifies your supply chain with transparency, adaptability, and structure—while saving you money. You’ll have 24/7 access to a dedicated Account Manager and Operations team. Our proprietary lane-matching technology and strong carrier relationships enable us to create custom transportation plans for your needs. With a nationwide network of over 30,000 carriers, we handle full truckload, LTL, auto transport, and drayage, ensuring on-time delivery. With a 99.1% on-time delivery rate and 98% customer retention, Roadly is your trusted logistics partner.
ROCKETFUEL PARCEL RECHARGE parcelrecharge.com.com
BOOTH 409
S&H SYSTEMS shsystems.com
128
SENDFLEX TECHNOLOGY sendflex.com
RocketFuel Parcel Recharge is an innovative SaaS product designed to solve cash flow challenges for third-party logistics (3PL) providers. Our pre-payment and recharge metering system ensures 3PLs receive upfront payments for parcel shipments, eliminating substantial capital outlays and transforming cash flow. Seamlessly integrating with existing Warehouse Management Systems (WMS), RocketFuel automates parcel auditing, claims, billing, and provides advanced analytics. Launched in 2023, this solution was developed by warehousing experts to help 3PLs monetize shipping, increase revenue, and focus on growth. Recharge your revenue potential with RocketFuel!
Helping you achieve your business goals by specializing in flexible order fulfillment systems, sortation and picking technologies and more for over 20 years.
Sendflex’s parcel orchestration platform, developed by the creators of Clippership and Transtream, is the future of multi-carrier management. As omni-channel fulfillment grows, legacy systems struggle with modern shipping complexities. Sendflex, a cloud-native platform, enhances fulfillment by allowing logistics managers to embed no-code optimization, reducing costs and boosting efficiency. Supporting multiple carriers with real-time optimization, Sendflex simplifies decision-making, improves sustainability, and scales to meet high demands, empowering logistics managers to control and optimize every aspect of the shipping process.
ShipERP is dedicated to fostering digital supply chain transformations for companies, from privately held businesses to large, global enterprises. ShipERP’s products provide sophisticated shipping management functionality to users of any ERP system, helping enterprises achieve more efficient shipping operations while reducing labor and freight costs. ShipERP Core and ShipERP Cloud are designed to fulfill business shipping requirements for parcel shipping.
Shipium helps retailers, brands, and 3PLs deliver their orders fast, free, and on-time with the first enterprise shipping platform for ecommerce. Customers see an average parcel cost reduction over 12% after switching to Shipium.
TEQUILA SUNRISE TASTING PAVILION CO-SPONSOR
BOOTH
SHIPWARE shipware.com
BOOTH 506
SIFTED sifted.com
BOOTH 706
SHIPNETWORK shipnetwork.com
NEW EXHIBITOR
BOOTH 208
SHIPPINGCHIMP shippingchimp.com
NEW EXHIBITOR
BOOTH 534
SHIPSURANCE shipsurance.com
NEW EXHIBITOR
Shipware provides parcel, LTL, 3PL and fulfillment spend management solutions for businesses that ship. We help shippers address challenges like never-ending peak season surcharges, building a healthy carrier mix to mitigate risk of service delays, trying to improve transit times while carrier networks are swamped, and much more. From SMBs to Enterprise Shippers, we simplify the process of reducing transportation costs and ongoing spend management – without causing any hiccups to your current operations.
Sifted provides Logistics Intelligence software and predictive analytics tools for parcel shippers of all sizes, equipping customers with the tools and data-driven insights to continuously calibrate, automate and monitor their shipping spend, carriers, and contracts. Sifted’s platform offers a holistic approach, ensuring that no cost-saving opportunity is missed. The software transcends traditional consulting-based approaches, which narrowly focus on carrier contract negotiation and invoice auditing, providing 3,000+ businesses peace of mind that their parcel operation is efficient and proactively managed.
At ShipNetwork, we believe the difference between a good fulfillment provider and a great fulfillment partner is the people behind the scenes. ShipNetwork delivers a positive shipping experience for you and your customers with fast and reliable eCommerce fulfillment services, complete with a 100% order accuracy guarantee. Get to know our team, our mission, and our values.
ShippingChimp helps brands ship across Canada at better prices and in better transit times.
BOOTH 211
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance company. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 20 years and are underwritten by an ‘A’ rated insurer. YOU SHIP IT. WE INSURE IT.™
BOOTH 931
BOOTH 837 SMARTROUTES
SmartRoutes is an end-to-end logistics planning and management platform. With SmartRoutes, logistics teams can plan routes, capture PODs, automate notifications and track fleets all from one platform. We keep our clients’ customers in the loop as they can track their delivery in realtime using our live tracking portal. Give your customer service team complete oversight to better handle incoming queries. Implementing a smart solution for logistics planning saves teams time and money with increased efficiency and reduced fuel costs. You will also increase control and insights into your last-mile operations.
SPEE-DEE DELIVERY speedeedelivery.com
Spee-Dee Delivery Service, Inc. is proud to be celebrating 46 years of providing reliable and cost-effective service in the Midwest. Our company has grown to include 36 locations, serving over 12,000 daily shippers within 10 states. Spee-Dee Delivery most recently expanded service into the Kansas City market. We continue to add to our menu of service offerings including Spee-Dee On-Call, Spee-Dee LTL, and Spee-Dee Logistics. With our simplistic approach to pricing, Spee-Dee Delivery makes it easy for shippers to identify and realize cost savings.
SPEEDX speedx.io
NEW EXHIBITOR
BOOTH 933
At SpeedX, we deliver more than just packages. We offer reliable nextday and 2-day services to ensure your business keeps moving. With our streamlined approach, you benefit from predictable pricing and extensive coverage across key metro areas like New York, Chicago, and Los Angeles. Our seamless API integration offers real-time tracking and photo proof-of-delivery, enhancing transparency and control. Whether you’re a direct retailer, an online marketplace, or a third-party logistics provider, we provide the flexibility and efficiency to meet your needs.
StrategIQ Commerce is a hybrid technology and services company that enables high-volume shippers to deliver more packages on time, improve the customer experience, and meet financial targets. By integrating data analytics, software, and technology with hands-on account management, SIQC ensures you see actionable results from the solutions we provide.
StreamTech Engineering is a leading material handling systems integrator, designing automation for each stage in warehouse fulfillment: receiving, picking, packing, shipping and sortation. With in-house WCS software and controls expertise, StreamTech provides custom solutions for receiving, picking, pack station automation and document insertion, dimensioning and shipping, print-and-apply labeling, sortation systems and more. Systems are designed, assembled, integrated and tested before installation to minimize operational disruption and downtime. StreamTech’s automation systems reduce labor constraints, increase throughput, improve customer satisfaction, cut operational costs, and allow scalability and growth. To learn more, visit streamtecheng.com.
Superbag is a leading manufacturer of flexible packaging, committed to providing innovative solutions for businesses of all sizes. We are proud to offer high-quality poly mailers for parcel shipments, which can be made from environmentally friendly bio-resins or standard prime resins, depending on your needs. Our poly mailers are designed to ensure durability, protect your products during shipping, and reduce environmental impact. With a focus on sustainability and customer satisfaction, Superbag is your trusted partner for packaging solutions.
Supply Chain... “the secret sauce” podcast With Wade Wickus! The goal of the show is to help new leaders of supply chains by sharing practical experience from seasoned leaders in supply chain. From Startups to leadership skills, to practical solutions to everyday problems… we focus on real issues & interesting stories. Check us out in our studio booth 100.
Target Freight Management, Inc., (TFM) is a North American leader in Parcel, Less Than Truckload and Full Truckload transportation management systems. Since 2009, our proprietary shipping technology, our commitment to efficiency, and our celebrated customer service has combined to help our clients ship with confidence all across North America while saving millions of dollars in unnecessary freight charges.
At the heart of Techdinamics is a powerhouse team with deep roots in the technology and fulfillment industries. This is the structure of our DNA and defines our focus in the market - we provide leading-edge technology for smarter fulfillment. Techdinamics is a systems integrations company that helps 3PL’s, distribution centers, and retailers automate their order processes from order capture to final-mile shipping. Our clients view us as an extension of their IT team, enabling them to take on new customer business and process orders without additional manual effort or headache. BOOTH 727
TFORCE LOGISTICS tforcelogistics.com
832
TForce Logistics is a leading provider of same-day & next-day delivery and logistics services in the United States and Canada. TForce Logistics provides Ecommerce Distribution Solutions, customized Outsourced Solutions, Same-Day On-Demand & Scheduled Delivery Services and White Glove & Residential Delivery.
POD CAST STUDIO SPONSOR
Transportation Insight (TI) brings over two decades of multimodal expertise and technology to the logistics industry and ranks amongst North America’s top logistics companies. Providing managed transportation and parcel optimization solutions backed by the Beon Digital Logistics platform and expertise, TI helps high-growth businesses elevate and simplify their transportation operations. Visit transportationinsight.com to learn more.
Transvirtual leads the Australian logistics industry with innovative transport software solutions that enhance efficiency, reduce errors, and boost profitability. Trusted by thousands in Australia and North America, our transportation management system (TMS) is the most connected in Australia, offering over 500 configurable features, including live tracking, automated billing, and route optimization. Expanding into Warehouse and Freight Management, our solutions evolve with market trends, ensuring clients stay competitive. Cost-effective and scalable, Transvirtual helps businesses save time, maintain control, and drive profitability in a dynamic market.
U-PIC
U-PIC Shipping Insurance is a third party shipping insurance solution that protects parcels against loss, damage, or shortage while in possession of the carrier. U-PIC Shipping Insurance offers discounted shipping insurance rates for packages shipped with USPS, UPS, DHL, FedEx and many other regional, national, and international carriers. We are the provider of choice for leading eCommerce companies because we combine over 30 years of expertise with industry-leading technology to cut costs that we pass directly onto our clients. U-PIC customers enjoy shipping insurance rates that are typically 50% - 90% less than other shipping carrier insurance programs. Additionally, we employ a simple online claims process that ensures prompt processing and payment.
U.S. Bank Freight Payment can help you manage the complex nature of small parcel shipments to avoid inaccuracies and unnecessary costs.
• Get actionable intelligence as part of a consultative approach.
• Leverage robust data analytics to streamline processes and find efficiencies from point of origin to the last mile.
• Become a shipper of choice with collaborative online tools to process, pay, and quickly resolve exceptions.
• Discover innovative cash management solutions that allow carriers to receive payments faster without changing your payment terms.
• Get reliability and security that only a bank can provide. BOOTH 206
UNEX is a leading expert in engineered space optimization, enhancing efficiency and maximizing warehouse space. Their solutions include the patented SpanTrack carton flow, Gravity Conveyor products, and UNEX FlowCell for modular storage. For retail order fulfillment, UNEX offers SpeedCell dynamic shelving. With an extensive distribution network, UNEX ensures local support for every customer, exceeding expectations through continuous improvement and customer service. An ISO-certified company, UNEX is committed to quality and delivering value across manufacturing, distribution, logistics, and retail. Visitunex.com for more information.
TEQUILA
UNITED DELIVERY SERVICE uniteddeliveryservice.com
BOOTH 826
VARGO vargosolutions.com
United Delivery Service is the Midwest’s trusted partner for next-day small parcel delivery. Our extensive network, cutting-edge technology, and dedicated team ensure timely and reliable delivery. Experience exceptional service and visibility at every step of a parcel’s journey and discover why many of the world’s most sophisticated and prolific shippers rely on UDS.
VARGO® empowers automation and people with innovative solutions. Their Continuous Order Fulfillment Engine (COFE®) is the first intelligent Warehouse Execution System (WES), managing workflows in e-commerce fulfillment centers without waves, synchronizing machines, people, and processes. VARGO® integrates advanced technologies like autonomous mobile robots, sorters, and automated storage systems to address labor shortages and reduce order cycle times. With a focus on pull-based WES, VARGO® enhances efficiency and maximizes shipment speed. At VARGO®, we engineer solutions that empower fulfillment.
BOOTH 434
WALMART GOLOCAL walmartgolocal.com
BOOTH 617
WORKSTEP workstep.com
Walmart GoLocal is a white-label, delivery service platform, for businesses looking to offer local delivery and last-mile fulfillment anywhere in the United States. Our delivery solutions are backed by Walmart’s decades of retail expertise, logistics power and commitment to delight customers –a combination that only we can offer.
WorkStep is the leading employee engagement platform for the frontline. Designed to bridge the gap between HR, Operations and the hourly associate, WorkStep helps leaders increase workforce productivity and decrease turnover. Through real-time feedback, AI-powered predictive insights and confidential workforce communication tools, WorkStep helps leaders identify true turnover drivers, take targeted action and resolve urgent issues. With WorkStep, leaders have the data and visibility they need to keep a pulse on their frontline organization and drive their business forward.
Since 2003, we’ve provided our clients with a consultative-style approach that dramatically reduces transportation and supply chain expenses. Through our Audit, Business Intelligence, Optimization and TMS service offerings, we uncover unnecessary, hidden expenses and present our findings as unbiased, actionable data. Long-standing industry experience, detailed negotiation capabilities, and our proprietary software suite, FreightOptics, enables us to assist our clients in reducing erroneous shipping charges, thereby improving the bottom line with minimal time involvement required. We serve all modes, both domestic and international: Courier, Small Parcel, Less Than Truckload, Truckload, International Air and Ocean, and Ocean Contracts direct with Steamship Lines.
WOMEN IN LOGISTICS WELLNESS HOUR SPONSOR
Zonos’ cross-border APIs and ecommerce plugins enable businesses to grow their international commerce, including features like landed cost calculations, product classification, and customs compliance. With our innovative cross-border technology, Zonos gives businesses the tools necessary to harness the data required for international transactions. This allows global trade to remain compliant, accurate, transparent, and overall smooth for businesses and their shoppers. Zonos is the only true landed cost solution on the market.
