For the past 22 years, we’ve focused on one thing and one thing only… enlightening, educating and entertaining small-package supply chain professionals on how to ship more packages, more efficiently and more cost-effectively via our top-rated conference program, peer-to-peer networking and one-of-a-kind exhibit hall experience. If you are responsible for the shipping, warehousing, picking, packaging, distribution and delivery of packages to the eCommerce Direct-toCustomer and/or Business-to-Business markets… it’s time to saddle up!
TRANSPORTATION/
You make sure the largest line-item expense, transportation, is managed properly. LOGISTICS/
You manage resources, information and flow of goods throughout the supply chain.
You oversee the efficient receipt, picking, packing, warehousing and movement of product.
MONDAY SEPTEMBER 16
WORKSHOP 100 10:00AM – 4:30PM
PRODUCED BY:
You used to know what you were doing in a carrier negotiation, but so much has changed. Industry demands have shifted; and as a result, carriers adjusted their products and the way they go to market. If you’re like most shippers, you realize your old roadmap is no match for the demands of a constantly shifting carrier marketplace. Join Shipware industry experts in this interactive workshop to gain the latest knowledge and techniques needed to successfully navigate the new carrier landscape.
Note: This workshop is exclusive for Shippers only. No carriers or consultants will be allowed to attend.
WORKSHOP 200 10:00AM – 1:00PM
PRODUCED BY:
Artificial intelligence (AI) is poised to alter every facet of the parcel delivery and logistics strategy. However, embarking on the AI journey demands precision and visionary thinking. In this workshop, attendees will walk through an accessible but comprehensive step-by-step guide for developing an AI-based automation program and implementing advanced AI applications across your transportation and logistics platforms. You will learn to identify and prioritize your AI opportunities and use cases, develop your resources and build a comprehensive strategy with key metrics for success.
BONUS: INCLUDES HALF-DAY DC TOUR (2:15PM - 4:30PM)
WORKSHOP 300 10:00AM – 1:00PM
PRODUCED BY:
Smart warehouses are revolutionizing traditional slotting approaches and supply chain solutions, ushering in an era of innovation and efficiency for the logistics industry. In this workshop, we will explore the principles and practices of effective slotting in warehouse operations to maximize efficiency and productivity. Attendees will gain insights into various slotting methodologies and future slotting trends on the horizon, learn how to apply data-driven decisions for optimal slotting and explore technological advancements that drive over 30% of labor cost savings.
BONUS: INCLUDES HALF-DAY DC TOUR (2:15PM - 4:30PM)
WORKSHOP 400 10:00AM – 1:00PM
PRODUCED BY:
For many organizations, tackling the rising challenge of returns is crucial to turn this key customer experience friction point into a strategic advantage that benefits your brand. In this workshop, we’ll dive into the evolving eCommerce returns landscape and its impact on the consumer experience, business performance and the environment. Through expert insights, case studies and group discussions, attendees will learn how to identify inefficiencies in your current returns processes, apply a decisionmaking framework to optimize returns and build effective processes that enhance customer satisfaction, reduce costs and increase loyalty.
BONUS: INCLUDES HALF-DAY DC TOUR (2:15PM - 4:30PM)
WORKSHOP 500 10:00AM – 4:30PM All Day DC Tour
Discover the inner workings of several state-of-the-art distribution centers on our exclusive tour. You’ll get an inside look at cutting-edge technology and streamlined processes in action as you visit multiple Dallas-based distribution centers. Attendees will gain valuable insights into the latest supply chain innovations and see firsthand how best-in-class operations are implementing automated picking solutions, storage and retrieval systems, robotic depalletizing, shuttle systems and conveyor and carton sortation systems. Note: Tour participants will be served lunch.
THIS AIN’T OUR FIRST CONFERENCE RODEO...
Steered by our esteemed Advisory Board, we’ve created a conference program that covers the entire Order-to-Ship package lifecycle.
Saddle up for the future of parcel delivery! Explore the dawning of 7-day delivery by the national carriers, USPS’s eCommerce strategies, Amazon’s impact on FedEx and UPS and pioneering local delivery models.
Rustle up new and exciting ways to wrangle your returns and lower costs. Discover how to cut expenses, harness big data and boost efficiency in reverse logistics like a true cowboy.
Giddy up for Actionable AI! Put artificial intelligence to work to predict your carrier deliveries, eliminate failures with advanced AI models and automate your warehouse with robotics.
Blaze a trail toward the future with the biggest levers in your operations toolbox! Get a leg up on receiving modernization, cost-effective distribution networks and next-level warehouse automation for sorting, picking and on-demand robotics.
Navigate the vast digital frontier of eCommerce by learning how to partner up for customer-centric experiences, decode consumer behavior shifts and create agile operations for lifetime customer value.
Lasso intelligent insights by turning your data into smarter decisions, harness AI’s power in parcel applications and ride off in the sunset of a sustainable, efficient supply chain.
Wrangling the right mix of technology and services is tougher than taming a wild stallion. Discover how to break in emerging technologies in an evolving market and learn how deep partnerships drive supply chain success.
Join our GRI roundup to corral the 2025 carrier rates! Hear predictions on what to expect from the national carriers and gain insights on how to boost delivery speed, reduce costs and diversify your parcel shipping networks.
Steer your cross-border strategies in the right direction with insights on streamlining logistics, your new obligations with customs brokers and the future of cross-border parcel shipping.
Hitch up and blaze a trail to a greener future! Learn how to reduce package waste, meet ambitious sustainability goals, track emissions and deliver on the promise of a greener future.
Grab your hat, partner! Giddy up for some revolutionary packaging practices. Discover how AI and computer vision can automate package and product fulfillment, making your operations smoother than a rodeo champion’s ride.
Get ready to lasso the last mile. Master the art of optimizing last mile delivery using microfulfillment centers, leveraging embedded solutions and staying ahead of the curve by meeting customer expectations in the final mile.
Wrangle the workforce of tomorrow with a deep dive into topics like harnessing AI and predictive analytics for better employee experiences, how to stay independent and union-free and data-driven best practices for the future labor market.
Ride into the future of smart, efficient supply chains by transforming your distribution center with cutting-edge automaton, including advanced robotic capabilities and accelerating ROI in warehouse sorting with AI.
TUESDAY
10:00AM – 4:30PM Contract Negotiations: How to Navigate the New Carrier Landscape
1:00PM – 2:00PM PLATINUM GET TO KNOW YA LUNCHEON
8:00AM – 8:50AM KICK-OFF KEYNOTE Featuring Ravi Shanker, Morgan Stanley
9:00AM – 9:40AM FIRESIDE CHAT: Timing the Shift: When Will National Carriers Fully Adopt 7-Day
10:40AM – 11:20AM How the USPS Is Adapting for Tomorrow’s eCommerce: Leveraging a Nationwide Network and Logistics Infrastructure
11:30AM – 12:10PM
– 1:30PM DEDICATED EXHIBIT HALL HOURS
1:40PM – 2:20PM How to Negotiate 2025 Contracts
TUESDAY SEPT 17
SEPT 17
8:00AM – 8:50AM KICK-OFF KEYNOTE: THE PARCEL SHIPPING LANDSCAPE FROM WALL STREET'S PERSPECTIVE
9:00AM – 9:40AM Actionable AI: Revolutionizing Economy Carrier Deliveries with Data Science
9:50AM – 10:30AM Transforming the Parcel Lifecycle: How Powerful AI Models Can Eliminate Failures and Delays
10:40AM – 11:20AM How Vision AI Will Level the Playing Field for SMB Warehouses and Shippers
11:30AM – 12:10PM CASE STUDY: Fulfillment-as-a-Service: How to Automate Your Warehouse Faster with AI Robotics
12:20PM – 1:00PM MEGA SESSION: The New Delivery Model
Regional vs. Centralized Distribution Strategies
PANEL: Beyond Collaborative Experience
CASE STUDY: Shifts: Reenvisioning Transportation
From Ugly to Delivered: How to Use Automation for Sorting Requiements 403 Navigating the Key eCommerce Transforming
Unlocking E ciency: Harnessing Robot-as-aService for Rapid Warehouse Automation
1:00PM – 2:30PM OPENING DAY FEATURED KEYNOTE LUNCHEON
Crafting Customer-Centric How to Build for Lifetime
PANEL: Speed Delivery Code
2:30PM – 6:30PM DEDICATED EXHIBIT HALL HOURS – FEATURING THE GIDDY-UP CAFÉ & VIPP LOUNGE
6:30PM – 8:00PM THE GRAND RECEPTION AT THE GLASS CACTUS SPONSORED BY:
8:00AM – 8:50AM CLOSING KEYNOTE: FACT, FICTION OR FUTURISTIC: WHAT DO CUSTOMERS REALLY VALUE
9:00AM – 9:40AM How to Reduce Small Package Waste in Your Organization
9:50AM – 10:30AM PANEL: Charting the Course: Achieving Ambitious Sustainability Goals in Supply Chain Logistics
10:30AM – 1:30PM DEDICATED
Beating Amazon Faster, Cheaper Microfulfillment
Optimizing Last Shipments with
PERSPECTIVE — Featuring Ravi Shanker, Morgan Stanley Beyond Delivery: Building a Collaborative Shipper-Carrier Customer
STUDY: Decoding Consumer Behavior Reenvisioning Your Logistics and Transportation Strategy
Digital Frontier: eCommerce Trends and Challenges
Logistics
OPENING DAY
KICK -OFF KEYNOTE
8:00am - 8:50am
The Parcel Shipping Landscape from Wall Street’s Perspective
FEATURING RAVI SHANKER, MORGAN STANLEY
The winds of change are blowing across the parcel transportation space like never before. In this fast-paced keynote, Ravi will share his insights on the industry from Wall Street’s perspective and answer your questions in our live Q&A!
NOTE: This event is open to all attendees.
OPENING DAY KEYNOTE LUNCHEON
1:00pm - 2:30pm
Announcement Coming Soon!
We’ll be making a big keynote announcement soon! Please bookmark our website for details.
NOTE: Must be a registered conference attendee, speaker or exhibitor with food & beverage package.
CLOSING KEYNOTE
8:00am - 8:50am
Fact, Fiction or Futuristic: What Do Customers Really Value in eCommerce Delivery?
FEATURING SANDY GOSLING & ISABELLE PAN, MCKINSEY & COMPANY
Shippers are faced with ever-changing consumer preferences and behavior, rising trends and solutions and fluid industry dynamics. In our insightful closing keynote, we’ll dive into what customers care about, their unaddressed pain points and how they have evolved—and may continue to evolve—in the coming years.
NOTE: This event is open to all.
MEET OUR EDUCATIONAL ADVISORY BOARD POSSE...
HONORARY CONFERENCE CHAIR
SUSAN RIDER PRESIDENT – RIDER & ASSOCIATES
JILL BEMROSE
MANAGER, FREIGHT AUDIT & CLAIMS NORDSTROM
BRIAN COLLER
MANAGER, PARCEL SHIPPING OPERATIONS MEDLINE INDUSTRIES
KIMBERLY COX
SR. DIRECTOR, CUSTOMER FULFILLMENT BRACCO DIAGNOSTICS
GREGG DABB
DIRECTOR OF OPERATIONS, ECOMMERCE
AGRI BEEF
JOHN A. GORDA
EXECUTIVE DIRECTOR OF SMALL PARCEL/FINAL MILE TRANSPORTATION
CVS HEALTH
TIERRA HAYES
DIRECTOR OF OPERATIONS
BATH & BODY WORKS
JOHN JANSON VP, GLOBAL LOGISTICS SANMAR CORPORATION
GREGG MAU DIRECTOR, GLOBAL TRANSPORTATION LOGISTICS CROCS, INC
ALEX MOSTOFIAN DIRECTOR OF TRANSPORTATION & LOGISTICS QORVO INC
ED NAVARETTE DIRECTOR OF FULFILLMENT OBSERVINT TECHNOLOGIES
STEPHANIE SEXTON SR. MANAGER, TRANSPORTATION CAPABILITIES, VISIBILITY, AND DATA & INSIGHT ABERCROMBIE & FITCH
DOUGLAS SMITH CHIEF OPERATING OFFICER / CHIEF TECHNOLOGY OFFICER KMS WHOLESALE
MON 9.16
THE PLATINUM RECEPTION AT THE RIVERWALK CANTINA
5:00pm - 6:30pm • Nestled in the Gaylord Texan’s festive Riverwalk Market District, the Riverwalk Cantina captures the charm of the San Antonio River Walk in an open-air café setting. It’s the perfect setting to get to know your colleagues.
NOTE: Must be a registered platinum package attendee, speaker or exhibitor with food & beverage package.
THE GRAND RECEPTION AT THE GLASS CACTUS
6:30pm - 8:00pm • The signature networking event of PARCEL Forum ’24 Dallas will take place at the Glass Cactus, which features panoramic views of Lake Grapevine via two giant outdoor patios. The reception will feature live music, a wide variety of hors d’oeuvres and an open bar.
NOTE: This event is open to all attendees.
WOMEN IN LOGISTICS WELLNESS HOUR
10:30am - 11:30am • This special networking event is for women working in the logistics industry and will feature a selection of healthy, fresh-pressed mocktails and mini acai bowls in our exclusive VIPP Lounge centrally located in the Exhibit Hall.
NOTE: This event is for women only.
Tuesday & Wednesday during Exhibit Hall hours We’ll pay homage to and sample some of the best tequila that Texas has to offer in this special pavilion located in the Exhibit Hall. There will be a tequila sommelier on hand to talk about the differences between the samples being offered.
NOTE: This event is open to all attendees.
BITE & BIZ
EXHIBIT FLOOR LUNCH
12:00pm - 1:30pm • No need to miss a minute of Exhibit Hall time to grab lunch. We’ve got you covered with our Bite & Biz Exhibit Floor Lunch!
REGISTER BY JULY 18! REGISTER HERE BY JULY 18!
3 DAYS 14 LEARNING PODS 50 + SESSIONS & WORKSHOPS 125 + EXHIBITORS
NOTE: This event is open to all attendees. GIDDY-UP
Tuesday & Wednesday during Exhibit Hall hours
Grab a coffee, expresso or cappuccino in this special pavilion located in the middle of the Exhibit Hall. Also, score an invite from one of our Very Important Parcel People (VIPP) and enjoy a semi-private setting for meetings and networking featuring a full bar and passed hors d’oeuvres.
NOTE: The Giddy-Up Café is open to all. The VIPP Lounge is by invitation-only.
REGIONAL TRANSPORTATION MANAGER NORDSTROM UP TO $300 ON CONFERENCE OR GET A FREE EXHIBIT HALL PASS (A $75 VALUE)
I thought the PARCEL Forum was amazing! Definitely a great time, and I really enjoyed it. The networking aspect was phenomenal.
JOHN CARR
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ON CONFERENCE OR GET A
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REGISTER BY JULY 18! REGISTER HERE BY JULY 18!
*Exhibit Hall-Only registration includes admission to The Grand Reception at the Glass Cactus (Tuesday, September 17) and Bite & Biz Exhibit Floor Luncheon (Wednesday, September 18).
BRING A POSSE OF 3 OR MORE & SAVE $200 PER
GROUP SAVINGS: Register a posse of 3 or more and you'll each save an additional $200 Call toll-free 866.378.4991 or email info@EventEvolution.com for details.
Standing on the shores of the majestic Lake Grapevine, the Gaylord Texan Resort & Convention Center welcomes guests to a stunning, one-of-a-kind experience. Guests can explore the four-and-a-half acres of airy, indoor garden atriums, four award-winning restaurants, bars, the world-class Relâche Spa and a state-of-the-art fitness center.
MAKE YOUR RESERVATION TODAY! PARCEL Forum ’24 Dallas has secured a room block rate of $265 per night plus $20 resort fee and local taxes. Reservations can be made by calling 817.778.1000 or online by visiting PARCELforum.com and clicking on the HOTEL/ TRAVEL link. If making reservations by phone, please reference PARCEL Forum to secure our special room rate.
**
Platinum Package (3-day) attendees are eligible to receive a $250 airfare or $100 drive-in rebate to help offset travel-related costs. To qualify, you must be a paid Platinum Conference Package attendee and email your airline receipt or type “Drive-In Rebate” into the subject line and email to travelrebate@EventEvolution.com.