POSITION DESCRIPTION
Position Information
Position Title Manager – Education and Wellbeing Services
Position Number M9
Classification SACS Level 6
Award
Hours of Work
Social, Community, Home Care and Disability Services Industry Award
1.0 FTE
Tenure Ongoing
Location Sturt St, Adelaide
Special Conditions May be required to work from other Employment Options’ sites. Employment is subject to no adverse findings from Working with Children check.
Total Salary Package
Full time equivalent base salary ranges between $102,874 to $107,417
Leave loading @ 17.5%
Superannuation @ 11%
Salary sacrifice option a maximum of $16,185 per year
Reporting Arrangements Reports to the CEO
Organisation Objectives
Mission
Vision
Values
To support diverse young South Australians transform their lives by developing the confidence and skills to learn, earn and live.
Creating pathways to living a life of purpose.
• Authenticity: We live and breathe our culture of being genuine and real from our board and our leadership team right through to our service delivery team.
• Belonging: We welcome people in and accept then as part of our community with kindness and empathy.
• Integrity: We act consistently with the values we uphold.
• Learning: We learn from our clients and each other to produce better outcomes and greater impact.
• Unconditional positive regard: We demonstrate an ongoing belief in a young person’s potential to achieve their goals.
Background Information
For more than 30 years, Youth Options has empowered marginalised young people in South Australia to transform their lives and lead a life of purpose.
Being sustainably employed is more challenging for young people who lack adequate resources and support networks. Learning difficulties, disability, mental illness, poverty, substance abuse, absence of positive role models and the influence of generational unemployment or traumas at home can also make it disproportionately harder.
Youth Options helps people aged 14 to 30 to build their capacity to set and achieve their goals for a thriving future. We do this by nurturing trusted partnerships to help each person:
• Overcome their barriers.
• Realise their own potential
• Safely shift self-limiting beliefs and behaviours.
• Access the tools and support they need to explore and shape the future they imagine.
Whether we are working with a student struggling to stay engaged with education, or a young person who hasn’t found their place in the workforce for some years, our personcentred approach can help them craft their best life.
Position Objective
The Manager, Education and Wellbeing Services plays a critical role in advancing Youth Options’ services for young people who have disengaged from mainstream education It includes strategic planning, program management, team leadership, community development, advocacy, and business development
Strong leadership of a qualified team of Youth Workers and Social Workers will embed quality practices to strengthen Youth Options’ ability to provide every young person with the conditions, understanding, guidance and support to optimise their engagement in learning and establish pathways which have both meaning and direction
Core Role Accountabilities
Education
• Research and develop an education/learning strategy enabling Youth Options to deliver on its Vision and Mission and prepare for future models of delivery.
• Implement a scaffolded and tailored learning program to enable young people disengaged from mainstream education to achieve successful transition from school to further studies, training or employment that has direction and meaning
• Establish conditions through team guidance, coaching and support to assist students complete work towards SACE achievement, for example in subjects such as Essential English and Maths, EIF (SACE Stage 1), AIF (SACE Stage 2), and Community Studies.
• Ensure students are offered a range of engagement programs to cater for different interests and needs.
Wellbeing
• Embed Employment Options’ Trauma Informed Practice and Experiential Learning Frameworks in daily operations and interactions with students
• Develop and implement a resilience and wellbeing strategy ensuring students have access to the skills, knowledge and attitudes to maintain personal wellbeing and connection to others post exit
• Deploy access to a range of mental health support, resources, physical activity, healthy eating, opportunities for social connection and further community engagement.
Business Development
• Together with CEO, manage strategic partnerships required to position Youth Options as a high-quality provider who prioritises youth education, engagement and wellbeing.
• Build strong relationships with key stakeholders to:
o Guarantee enrolments flow from a range of sources
o Ensure schools, parents and students understand and agree with our experiential learning methodology and expectations for participants learning.
o Advocate for student choice of learning including projects, and participation via quality case management planning.
o Be able to work with agencies, networks, schools, student participants and parents collaboratively.
• Undertake marketing and promotional initiatives and activities for relevant services and programs.
• Research, develop and implement proposals, tenders, applications for innovative programs.
Management of Operations and Contract Compliance
• Ensure services are evaluated using Youth Options’ Theory of Change and Impact Framework and deliver on mission, vision and purpose of the organisation.
• Maintain appropriate staffing coverage when the Sturt Street Youth Hub is open and/or when young people attend the centre.
• Develop a financial and human resources plan which allows Youth Options to continue the focus on disengaged learners with long term financial sustainability.
• Ensure that work procedures for each program and/or service are implemented in accordance with organisational policy and contract requirements.
• Manage, monitor and analyse data on key performance and financial indicators.
Leadership
• Provide leadership to staff to build a positive interdisciplinary team and develop culture that focuses on delivering a quality cohesive service for the benefit of clients.
• Lead by example, integrating Employment Options’ mission, vision, values and professional principles into work environment.
• Attend and contribute to Management Team and Strategic Planning Meetings.
• Assume management responsibilities as described in the WHSMS
Selection Criteria Core Role Accountabilities
Selection Criteria
Qualifications
Essential
• Qualifications in Management, Education, Social Work, Youth Work or other relevant disciplines.
• Current SA Drivers Licence.
• Reporting Risk of Abuse, Harm and Neglect-in Education Care settings.
• DHS Working with Children Check
Highly Desirable
• Registration with the Teachers Board of Registration South Australia.
Experience
• Prior experience working in an educational setting.
• Relevant experience working with young people at risk and their families.
Highly Desirable
• Previous experience in contract management and business/program management roles.
• Experience utilising Trauma Informed Practice and Experiential Learning Frameworks.
Skills, Knowledge and Attitude
Essential
• Knowledge and understanding of issues affecting young people’s engagement with and participation in learning, further education, training, and employment.
• Knowledge of and ability to use appropriate interventions to mobilise and motivate clients, staff and stakeholders towards their stated goals.
• Demonstrated ability to successfully lead work groups to meet performance targets.
• Ability to interpret and comply with statutory and contractual requirements.
• Ability to plan, implement and monitor all aspects of service delivery utilising evidence base methodology
• Strong communication, organisational and interpersonal abilities.
• Willingness to integrate Employment Options’ mission, vision, values and professional principles into work environment.
• Knowledge of and relationships with local and regional schools and communitybased organisations and services.
• Knowledge of Department for Education systems, case management services and flexible learning program standards
• Knowledge and experience of VET and the SACE qualification and the requirements for achieving them.
