ISSUE 49 | EAAA AFTERCARE.
EAAA AFTERCARE. | ISSUE 49
EAAA Aftercare. Patient David King
David, Patient and CCP Luke
Chamberlain and Doctor Peter Temesvari.
David said; “Everything was handled so
The team all worked seamlessly together to
smoothly and professionally, I am incredibly
stabilise David’s condition before flying him to
impressed and grateful. The work that you
the Norfolk and Norwich University Hospital
do is beyond measure and mere thanks can
for further treatment. David’s case highlights
never suffice.”
the tremendous importance of early bystander CPR and the chain of survival. It all came together in the right order on that day
A
ftercare is a really important part of the service we provide at EAAA. Some people might think that our crew flies in on the helicopter, treats the patient, takes them to hospital and that is the end of our interaction with them, but that couldn’t be more wrong.
and saved David’s life.
EAAA has an Aftercare Team that provide
treatment he received on scene, and to see
post incident care to patients and families.
the helicopter that transported him. David said
This service can take many forms; it can be to
this was a really important part of his recovery,
offer patients the chance to meet the crew who looked after them and ask questions about the care they received, to offer support to bereaved families, or to gain feedback
important for the patient it also offers our crew the chance to see the difference their care has made to somebody’s life, not just to
David and his wife Caroline visited our
the patient but also to their family and friends.
Cambridge base in December 2017 to meet
Being a HEMS team member can be a really
CCP Luke and piece together what happened
tough job, but meeting the people they have
to him that day. David has no recollection of
helped is a great inspiration for our crews.
the events that took place, so it was really important for him to be able to ask the questions about what happened to him, what
“Everything was handled so smoothly... The work you do is beyond measure”
As well as these aftercare meetings being
making this a strong reminder that the care we provide on scene is just the beginning of the
If you have been a patient treated by EAAA, or a family/friend who has suffered a bereavement and would like to chat to our Aftercare Team please email and someone will be in touch. aftercare@eaaa.org.uk
journey for some of our patients.
on the service we have provided in order to continually develop and improve. One such case highlighting the importance of this service perfectly is former patient,
(who happened to be driving past) had put a
David. On 27th August 2017 David King,
distressed David into the recovery position.
who had always been fit and healthy, was
However within minutes David had gone into
out cycling with his son, Justin. While biking
cardiac arrest. Fortunately a second person
up a small hill, Justin turned around to
stopped, and between them they began
see David had fallen off his bike and was
immediate CPR. The ambulance crew arrived
collapsed on the floor. Justin immediately
within 10 minutes, followed shortly after by
called 999. Within minutes a first responder
EAAA carrying Critical Care Paramedic Luke
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EAAA.ORG.UK | LIFTOFF MAGAZINE
LIFTOFF MAGAZINE | EAAA.ORG.UK
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