Lift Off - Issue 51

Scroll for more

Page 1



The launch of

Together we save lives


carolyn's story p.16

Registered charity in England and Wales number 1083876



contact us

WELCOME to our festive Lift Off

regional fundraising teams: Cambridgeshire and Bedfordshire

We are so proud of what our team has achieved, and that team includes all of you – our supporters, fundraisers, volunteers,


event participants, lottery players and regular

elcome to the last Lift Off of 2018. We have had an incredibly busy and exciting year, and East Anglian Air Ambulance continues to flourish thanks to you, our fantastic supporters.

givers. You continue to amaze us with your

In the past couple of months we have

Despite an already busy year, there is no let

launched two exciting new events; Neon

up and we have some very exciting ventures

Night Mission: The Ultimate 5K in Norwich

to announce going into 2019. We hope to

and Get Up and Go Yellow – further details

bring a little bit of festive fun to your read over

to follow on page 4. The previous edition of

this issue and set you up for the Christmas

Lift Off saw us launch our First Aid Training

break. As always, if you have any additional

programme, which I am thrilled to say has

comments or feedback about Lift Off please

already taught over 500 people basic life-

send them to

saving CPR skills, helping to save more lives in the community.

support, everything you do has helped us to attend and treat patients unfortunate enough to have suffered life-threatening accidents or medical emergencies.

On behalf of the whole team at East Anglian Air Ambulance, I hope you have a wonderful

our new cohort of Pre-Hospital Emergency

Christmas and a very happy New Year.

television series on More4 to promote the work that we do, had two CQC inspections,

Tel: 01603 489406 Email: or All correspondence: EAAA, Hangar E, Gambling Close, Norwich Airport, Norwich, NR6 6EG




In the news


Meet the team


Clinical corner


Aviation area


General enquiries: Website: Email: Lottery:

03450 669 999

What’s coming up


Views from the crews


Patient story


Charity Number:


Mission 24/7


Editors: Design: Print: Cover image:

Stacey Harvey & Nicki Blake Liam Carter Blackwell Print Anglia one, Norwich Credit: Chris Neil

A great big thank you


Festive fun


Lottery gift


EAAA lottery sign up


EAAA lottery winners


Nicki Blake, Marketing Communications Manager (co-editor Lift Off)

which received outstanding results, and opened a new helipad in Ipswich.

Welcome and contents

what we do would be possible without you.

care paramedics and in August we took on

months we have also been a part of a

Norfolk and Suffolk


Many thanks again for your support - none of

In April we welcomed three new critical

Medicine (PHEM) doctors. In the past 12

Tel: 01763 262697 Email: or

Nicki Blake

Pg 8


Pg 16




In the NEws.

Neon Night Mission: The Ultimate 5k

Get Up And Go Yellow

A new event for us this year was our Neon

Up and Go Yellow Day, which we held on

Night Mission event that took place on the

13th September to celebrate National Air

13th October at Earlham Park, Norwich.

Ambulance Week. The idea of this day was

It was bright, it was colourful, it was vibrant

for our supporters to get involved with EAAA

and it certainly didn’t disappoint.

by turning yellow (paying homage to our two

This year we also launched our first Get

yellow H145 helicopters) and raise some Hundreds of runners completed the 5k

funds in the process.

course by wading through foam, dancing through laser lights, dodging their way

So many of you took part in your workplace,

through the neon paint zone and ending up

at home, at cafés and schools, and found a

sliding down an inflatable into a pool of neon

lot of unique ways to go yellow. A big thank

gunge. What better way to spend a Saturday

you to everyone who took part in GUAGY in

night than raising money for charity with

its first year - let’s see how yellow we can go

friends and family.

next year!




Ben Parkin and family

We are delighted to announce that on the 15th August a new world record was confirmed - the Guinness World Record to get the highest number of cardiac arrest survivors in one room.

managed to get 127 cardiac arrest

This was organised by our very own patient

learning CPR as a vital skill to improve

and cardiac arrest survivor, Ben Parkin.

patient’s chances of surviving a cardiac

Along with Sudden Cardiac Arrest UK,

arrest. Only 5% of Guinness World Record

Basildon CTC, BTUH, Sudden Arrhythmic

attempts are successful so this is an

Death Syndrome UK and EHAAT, they

incredible result – well done everyone!”

survivors in the room. Stacey Harvey, PR and Marketing Lead, said: “This was an amazing effort by everyone involved and a fantastic way to promote





Stop the press

meet the team.

jenny easton

We are absolutely thrilled to announce that our wonderful Jen won Charity Staff Member of the Year at the Association of Air Ambulance Awards on Monday 12th November. Jen has become an inspiration to everyone at EAAA since she started working here 15 years ago after her daughter sadly passed away. A tragic incident that we attended. She is the backbone of the charity and is a daily reminder to all of us as to why we are here.

The helicopters Captain Rich Anderson flew during his time in the RAF

Captain Rich Anderson

Holly Marshall shot or injured. Taking the experience

[Commercial Partnerships Manager]

my colleagues in the crew have already been out to save someone’s life. There is

It is a real privilege to work with all the

gained from this I’ve applied it to my

Hi! I’m Holly, the Commercial Partnerships

no better motivation. Some of the missions

staff at EAAA in such an exciting, dynamic

current role as a HEMS pilot.

Manager. This is a new role at the charity

our crews attend make my jaw drop, they’re

and means I look after some of our larger

so humble but they’re making a difference

corporate partners as well as help secure

every day and keeping families together. It

new ones. It’s also my job to develop our

makes it an amazing place to work.

and patient focused organisation. I work for Babcock, who are contracted to provide pilots, aircraft, engineering and operational support to EAAA. I have now flown with the EAAA HEMS team, for the past three years, initially as a co-pilot and now as a captain.

One of the things I most enjoy in this job is the uncertainty of what job we will get next, flying to a location we’ve never been to before and are unlikely to ever go to again and choosing an appropriate place

first aid training programme and grow our clothing bank and sweet box sites.

I’ve had some brilliant experiences while working here – other than dressing up like

to land as close to the scene as possible.

I’ve been with the charity for nearly four

an elf and running a Santa’s Grotto, being

Prior to taking this job I worked in the

Each day is different from the last. I also

years now and I can’t imagine working

involved in organising Only The Brave

RAF for 11 years where I flew Chinook

enjoy working with such a highly trained

anywhere else. There’s something really

during its first year is one of the most

Helicopters. One of the roles we had

and motivated group of paramedics and

special about EAAA and I’m inspired every

memorable moments in my career. It was

whilst flying in Afghanistan was flying the

doctors who are at the top of their game

day by the amazing things people do to

great to then take part and experience

MERT (Medical Emergency Response

in pre-hospital emergency medicine. I am

raise money for us. I often arrive at work

what it’s like to be a participant. It was

Team), similar to that of HEMS, picking up

married to Ruth and we have a four month

to see the helicopter returning from a

honestly one of the most fun days I’ve ever

casualties off the battlefield who’d been

old boy.

mission – sometimes it’s not even 9am and

had and I’d recommend it to everyone.







clinical corner. Kit Bags


his year we have reviewed the kit bags that our crew take to scene to treat our patients. Our doctors and

critical care paramedics (CCPs) need to be physically fit to do this job because the range of equipment they have to carry to and from scene is extensive and can be heavy. Our previous kit bags weighed around 18kg each - to put it into perspective that is nearly the weight of two carry on suitcases. Reviewing the bags means that we have managed to get the weight of each bag down to around 15kg, which is much easier for the doctors and CCPs to manage. Not only is it better for their wellbeing but it means that we are carrying the most vital and useful equipment that is now much more accessible and ensures we are treating patients in the most effective way possible. We carry exactly the same kit on our helicopters and rapid response vehicles and across both Norwich and Cambridge bases. Our crew carry two main bags – a red one and a blue one and a Zoll X Series monitor. Depending on the nature of the job, they may decide to take the Oxylog 3000 Plus Ventilator, a chest trauma bag or the two RePHILL blood boxes. 8


AA New t o Er A t his yea

Equipment Zone.

Pneupac babyPAC ventilator. In February this year we introduced the Pneupac babyPAC ventilator to our kit. This piece of equipment is designed to deliver ventilation to the

The bags include: Blue bag – contains airway, breathing and circulation equipment as well as basic surgical equipment and cardiac drugs. Red bag – equipment additional to what the ambulance service provide, including a blood testing machine and an ultrasound scanner (£6,400 each). Further drugs to treat more complex medical emergencies are carried, along with a device that can measure blood pressure in real time directly from the artery.

small, fragile lungs of new-born or young patients. The ventilator allows our critical care team to take over a patient’s breathing and deliver specialist support throughout a transfer to hospital. We adapted the helicopter interior to carry the ventilator and our doctors and CCPs underwent training prior to the babyPAC being introduced. Pneupac babyPAC ventilators cost £5,500 each.

Zoll X Series monitor (£34,000 each) – Provides recordings of heart rate, blood pressure, pulse oximetry, and invasive arterial blood pressure monitoring. It also carries a temperature probe to measure core temperature. Oxylog 3000 Plus ventilator – when patients are anaesthetised we can breathe for them and adjust the ventilator according to what they need. Chest trauma bag – this contains over 10 different items of sterile surgical equipment allowing the crew to safely and effectively perform open heart surgery in certain types of chest injury. RePHILL blood boxes – as part of the RePHILL trial we carry two sealed bags that could either carry blood products or saline to be administered to patients who have life-threatening bleeding.






AVIATION AREA. Multi-pilot capabilit y

th april 7 r e e t n volu

Why do we fly with two pilots?


ur H145 helicopters (supplied by Babcock Mission Critical Services) facilitate a multi-pilot flight operation whilst maintaining the capacity to carry three clinicians.

lists, landing site assessment and safety.

Introducing multi-pilot flight operations

Consequently, they were not able to fully

several years ago has improved safety, efficiency, service delivery and of course patient outcomes. Apart from improvements in response times, we now benefit from enhanced flight safety and efficiency by allowing our two skill-

focus on the clinical aspects of the mission. This ‘front seat’ obligation required training, maintenance of currency and annual assessments. With the introduction of multi-pilot operations, the CCP is now free to fully focus on the clinical aspects of the

sets (aviation/clinical) to focus on their

operation and HEMS missions.

respective specialties.

The pilots also do more than just fly; they

Previously the critical care paramedic (CCP)

assist the clinicians in every way possible,

was required to provide support to the pilot for helicopter emergency medical service (HEMS) flight operations. They sat in the front of the helicopter en-route providing

they know the medical kit and provide extra manpower, communication, security and next event planning at scene. Multi-pilot operations have widened and vastly improved

pilot assistance for enhanced safety (it is a

the ‘at scene’ support and management.

regulatory requirement that the ‘other’ front

With plans now in the pipeline for the

seat is occupied by a suitably qualified crew

future provision of a 24-hour HEMS

member when landing at ad-hoc HEMS sites).

operation, the helicopter and current crew

The CCP would help with navigation, check

constitution is all part of this vision.



We have a very exciting day plan ned on 7th April 2019 as we host not only our own Only The Brave event but we are also the chosen charity for the The Larking Gowen City of Norwich Half Marathon. Of course we would love to see you all participating at either event, but if taking part isn’t for you, why not get involved by volunteering? We will be looking for large numbers of volunteers to help marshal both of these even ts. If you would like to give up just a bit of your day or indeed the whole day to come and help out and join the EAAA team for the day please do let us know.

Our wonderful Volunteer Programme Manager Sarah, would love to hear from you. If you want to find out a bit more about what is required before committing to either event please send Sarah an email and have a chat. All emails can be sent to:





7th April 2019 - The Larking Gowen City of Norwich Half Marathon

what's coming up. EAAA events 3rd-9th December – UK Charity Week UK Charity Week aims to give the UK an opportunity to place awareness and fundraising for charities high on the national agenda at a time of the year when people are shown to be at their most giving. More than just a chance for the public to host fundraising events, it means all charities get the chance to showcase the work they do and support each other. There are many ways to get involved and support EAAA, just go to the support us section of our website for ideas Please do let us know if you’re supporting #UKCharityWeek; we’d love to hear all the brilliant ways you find to fundraise.

8th December - The Christmas big leaaap Beccles Airfield. Exactly what is says! This is a new festive twist for us but it’s certainly going to be a fun one, with lots of people dressed in Santa suits, jumping out of a plane and raising funds for EAAA. We can’t wait to watch this one: xmasbigleaaap 12


Norfolk Showground, Norwich (10.30am) We are thrilled to have been selected as the new charity partner ahead of next year’s race on 7 April 2019. Now in its 34th year, Norfolk’s biggest road race attracts a field of 3,000, many of whom step up to the challenge of running 13 miles to raise money for a variety of good causes. More than £250,000 has been raised in the last five years alone. We have a limited number of free charity places available*. Please contact events@eaaa. to find out more information.

17th December – EAAA Norwich Cathedral Carol Concert (7:00pm) Not long now! We are looking forward to getting into the festive spirit with the Norwich Cathedral Carol Concert. Join us for an evening of festive celebration. To book your tickets today go to the events section on our website.

For race information and ticket sales please visit: or

7th April – Only The Brave 2019

*Free entry if you raise £250. All EAAA runners get a running vest, fundraising pack, monthly emails and dedicated support from the events team

Elveden Estate, Thetford Forest Only The Brave is back for 2019. A combined effort of running, crawling, climbing, sliding and scrambling will all be required to cross the finish line. Don’t be deterred though, this super-muddy challenge really is a fantastic event for you, your colleagues and friends. Are you brave enough? Get your entry in today and start your fundraising (and your training of course). Sign up at:





Views from the crews. St.Georges Park, Yarmouth

Madingley Hall

Somewhere in the clouds

Waxham Sands

North Norfolk Coast



Ely Cathedral





patient story. Carolyn Skipper


n the 16th September 2017 Carolyn Skipper and her husband Richard were going out for a casual bike ride in Norfolk, something they did often for fitness.

4* and Drew and Rod made the decision to intubate Carolyn to take control of her breathing. Intubated and sutured, Carolyn was flown 30 minutes to Addenbrooke’s Hospital. During the flight the crew were

Carolyn was only cycling at low speed, but

seriously concerned that she may not survive

skidded on some mud and her bike slipped

her injuries.

out from underneath her, causing her to fall

Carolyn had suffered a fractured skull and

and hit her head on the road. The hairclip

ribs, had bruised her brain, heart and lungs

she was wearing caused significant and life-

and suffered significant blood loss. However

threatening injuries to her head.

despite a long recovery process, Carolyn

The EAAA team of Dr Drew Welch, Critical

made a remarkable recovery.

Care Paramedic Rod Wells and pilots Luke

Since her accident Carolyn has been in to

Morgan and Joe Abbott was tasked to

meet the crew who saved her, and has now

Ludham at 18:25, arriving on scene at 18:42.

become a fantastic supporter and fundraiser

The land ambulance crew had already arrived

for EAAA. For our Get Up and Go Yellow day

on scene and were tending to Carolyn. She

Carolyn and her coffee house – The Chapel

had suffered a serious head injury, was

Coffee House - turned yellow for the day and

unconscious and had lost a significant amount of blood (between ½ - 1 litre of blood). Dr Welch quickly realised that Carolyn needed to have her scalp sutured on scene to stem the bleeding. This was a challenge due to her her hair being matted with blood. With two sutures in, Carolyn had deteriorated to a GCS



“The fast response of EAAA flew the

raised a fantastic £1,150 for EAAA.

team near to me. They gave me intensive critical care on the roadside then the rapid transfer to Addenbrooke’s hospital, saving my life, for which I am eternally grateful.” - Carolyn, EAAA Patient

*GCS – Glasgow Coma Scale. This is used to describe a patient’s level of consciousness. The scale goes from 3 – 15 with 15 being the best the patient can be. A GCS of 3 – 8 means the patient is in a serious condition.



ISSUE 51 | MISSION 24/7.

MISSION 24/7. | ISSUE 51

launching MISSION 24/7. E East Anglian Air Ambulance (EAAA) exists to help seriously ill or injured patients requiring advanced emergency care. Our crews are on hand to help in those split seconds that can change a person’s life.

Whether it’s an accident, a cardiac arrest, or another medical emergency, our crews are here to ensure someone’s worst day doesn’t become their last.

saving treatment across the region. Becoming a 24/7 service will enable us to attend an estimated 600 extra missions a year - on top of the 3,000 we go to already. That’s 600 extra chances to save someone’s life. EAAA becoming a 24/7 service will play a vital part in East Anglia’s future, but we need to increase our annual income to make it happen. We’ll officially launch our campaign to become 24/7, which we’re

Currently we provide our life-saving

calling Mission 24/7: Lighting your darkest

service every single day of the year, but

hour, in February 2019. We don’t receive

not every hour of the day. In fact, there

any regular government funding; every

is currently no helicopter emergency

life we save is thanks to the generosity

medical service available for the people of

of people like you. We’ll be appealing to

East Anglia between midnight and 7am.

the very communities we serve to help

We don’t believe that the level of care

us raise the £13m needed each year to

you receive should be determined by the

deliver this vital service across East Anglia.

Give £7 a month to help us save more lives

There will be many ways to help – like

In just a year, your £7 a month could be enough to

continuing to play our lottery, or perhaps

kit out one of our clinical team with a utility belt, flameproof clothing, badges and a flight board – essential equipment they need to save lives on board our helicopters. To set up a regular gift to support EAAA please visit:

time of day or night you need it - so we’re planning to do something about it. We’re excited to announce that EAAA aims

buying an extra chance to win each

to become a 24/7 helicopter emergency

week - but one thing is for sure: we can’t

medical service from 2020. This means

become 24/7 without you. Thank you for

that whatever time of day or night it is,

supporting Mission 24/7: Lighting your

our crews will be on hand to provide life-

darkest hour.



or call on: 03450 669 999





Corporate supporters.

a great big Thank you!

Norfolk County Council NCC are donating some of the proceeds from their reuse shops to EAAA. The shops are based at nine of the 20 recycling centres across Norfolk.

Easy Clean Windows Kath Turner

Easy Clean are currently donating £1 for

Kath turned 90 this year and there was

(£105 in the first month) and are taking

a big family and friends party to celebrate her special birthday in Moulton, Suffolk.

every new customer, they collect donations part in our events too.

Instead of receiving gifts she asked people

Reuben Sandbach Reuben raised £250 for EAAA when he invited everyone attending his fourth birthday party

Royston District Motorbike Club

to donate to EAAA. The proceeds amounted to £277 and these have already been acknowledged by the charity. Thank you so

The club raised an incredible £7,250 at their

much to this wonderful lady.

Motorbike Show. (Photo Mayor of Royston, volunteer Bridget Crow, EAAA Community Fundraiser Fern Clarke and volunteer Trevor Crow and Mark Conningsby)

to donate to the charity instead of buying him a gift. This lovely young boy is the son of our pilot Captain Matt Sandbach.

Halesworth Golf Club The club once again raised an incredible

Rebecca and Leanne

amount of money from their annual golf day

Sisters Rebecca and Leanne both did The

Turner who steps down from helping Gary

Great North Run together and have raised

Slaymaker organise the golf day and wishing

almost £1,000 for EAAA. Well done ladies.

Steve Ward all the best taking it forward.

- £13,293 donated. Special mention to Ashley

They have raised £169,400 since 2003!



FWD-IP FWD-IP have donated eight projectors to our fantastic volunteers to be able to conduct talks throughout the region and they’re carrying out £1,500 worth of work on our Cambridge base for free.






Christmas cards It’s not too late to order your Christmas cards. We have a large variety of EAAA Christmas cards that we are sure your friends and family will love. Visit our website to order yours today. Cards include:

It’s competition time! Add some sparkle to EAAA with your Christmas light display So many of you put such fabulous Christmas light displays around your house, we thought why not turn it into a little competition? Please send us your festive light display photos to and our crew will pick a lucky winner on 1st January 2019. The lucky winner will receive a base visit for them and their family at either our Norwich or Cambridge base as well as a tote bag of EAAA goodies including an EAAA Fleece Blanket and a 2019 diary. Why not fundraise for us in the process with a collection tin outside your house? Please email Sophie at the above email address if you would like any fundraising banners, collection buckets or stickers to help you.



On a Mission

140mm x 140mm

Winter Village 126mm x 126mm

EAAA Norwich Cathedral Carol Concert 17th December, Norwich Cathedral 19:00 – 20:00 Join us for a special evening of Christmas carols, readings and thanks at this spectacular venue, all in aid of East Anglian Air Ambulance. Carols will be sung by the Thorpe St Andrew School Choir with the audience welcome to join in too (words will be provided). All money raised from the evening will go towards Mission 24/7. For more information please email holly. and to book tickets go to




WHAT DOES EAAA MEAN TO YOU? In September 2003 Carl Atkins was knocked off his motorbike and run over by a bus in Old Buckenham, leaving him seriously injured. EAAA was tasked to attend the scene by helicopter, where they found Carl with horrific injuries. After initial treatment on scene he was then flown to the Norfolk and Norwich University Hospital. Carl had sustained many injuries, including; a fractured neck and spine, broken jaw and arm, a lacerated kidney and had also suffered a pneumothorax (collapsed lung). Despite the terrible injuries he sustained and a long rehabilitation journey, Carl made a full recovery, and says that the crew aboard EAAA were responsible for saving his life with their fast and efficient actions.

Carl has seen first-hand the work that we do, and has chosen to leave a gift to EAAA in his will in the hope that this could help someone just like him.

“Wills are often not really talked about but I am proud to know that I have left something behind that my children might benefit from. You’re not leaving a gift for yourself, you are leaving it for a community.”- Carl Atkins, EAAA patient We love to hear from our supporters and find out what connects them to East Anglian Air Ambulance. If you would like to share what EAAA means to you or find out how you could leave a gift in your will just like Carl has, please see the enclosed legacy postcard.

Lottery Gift. New this year Give an EAAA lottery membership as a gift this Christmas! A little gift really could make a big difference! When that big difference could help save someone’s life, what better gift is there? Not only will it support EAAA’s life-saving work but the lucky recipient will be in with a chance of winning one of our 18 weekly cash prizes. 1


Weekly prizes… 1 x £1,000 1 x £250 5 x £100 3

11 x £50 An accumulator prize that could


reach £25,000!


es EAAA What do

you? mean to

ne e to everyo rity gives hop es together. communiti gs brin lf, and for yourse leaving a gift . You’re not a community ” ving it for lea are you

“This cha

5 Carl Atkins, EAAA patient

s Together we save live

leaving a gift

in your will could help save lives www.eaaa

T: 03450 669 Registered

charity in



E: info@e

number and Wales



We have three choices of gift membership available: 3 months of weekly plays = £13 6 months of weekly plays = £26 1 year of weekly plays = £52

Call our lottery office to order 01603 489400 [Mon-Fri, 9-5pm]

The EAAA lottery is promoted by Friends of East Anglian Air Ambulance Trading in support of East Anglian Air Ambulance, registered charity no. 1083876. Responsible persons: S Demetriou and C Causton, EAAA, Hanger E, Gambling Close, Norwich, NR6 6EG. Tickets cost £1 and the draw is held every Friday. Licensed by the Gambling Commission: Over 16s only.



Lottery membership application


First name

You can pay to play monthly, quarterly, every six months or annually via the following methods:


Bank Direct Debit: quick and convenient


for you, Direct Debits are also cheaper for the charity to process. You can change your Direct Debit at any time by contacting us.


Cheque: please make sure your cheque

Telephone Email

Each chance costs £1 per week.

Members must be aged 16 years or over. Please tick this box to confirm you are aged 16 years or over



If you would likeoftowinnbeining too, with a chancey. sign up toda


For cheque payment complete below

Payment methods

Mr / Mrs / Miss / Other


(minimum of £13 please) is made payable to ‘Friends of East Anglian Air Ambulance’. Don’t forget to include your completed membership form.

Debit/credit card: we can take card

payment over the phone or online via the lottery pages on our website. Simply call us on 01603 489400 or search ‘EAAA lottery’ online.

Number of chances per week Number of weeks (13

, 26

or 52


Total amount due £ Please return this completed form with your cheque, made payable to ‘Friends of East Anglian Air Ambulance’. All the data we hold is held in strict accordance with the Data Protection Act 1998. We would like to keep you up to date with the difference your support is making to our lifesaving work and send you our newsletter, Anglia Lift Off. Please tick here if you are happy for us to contact you by: Email



This guarantee should be detached and retained by the Payer

Please fill in the whole form using a ball point pen and return to: East Anglian Air Ambulance (Trading) Ltd Lottery Office, Hangar E, Gambling Close, Norwich Airport Norwich NR6 6EG

Instruction to your Bank or Building Society to pay by Direct Debit SERVICE USER NUMBER

4 2 2 7 4 6

Name(s) of Account Holder(s)

FOR EAST ANGLIAN AIR AMBULANCE (TRADING) LTD OFFICIAL USE ONLY This is not part of the instruction to your bank or building society.

Please tick the amount you would like to be debited from your account: Bank/Building Society Account Number

£4.34 (monthly) £26 (half yearly)

£13 (quarterly) £52 (each year)

First payment on _________ /_______ /__________ and thereafter until further notice

Branch Sort Code

This is not part of the instruction to your Bank or Building Society

Name and full postal address of your Bank or Building society To The Manager

Bank/Building Society


Instruction to your Bank or Building Society. Please pay East Anglian Air Ambulance (Trading) Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with East Anglian Air Ambulance (Trading) Ltd and if so, debits will be passed electronically to my Bank/Building Society. Signature(s)


Reference (Membership Number)


Banks and Building Societies may not accept Direct Debit Instructions for some types of account


Recommend a friend

EAAA Lottery. Winners

Why not recommend a friend to play the EAAA lottery? Not only could they win, but they could help save lives too!

Jean Marsham Long-time supporter of EAAA, Jean Marsham, won a prize in our weekly draw. Jean is 98 years young and a former Land Army 'girl'. Jean’s friend and neighbour Anthony said;

The Direct Debit Guarantee • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. • If there are any changes to the amount, date or frequency of your Direct Debit East Anglian Air Ambulance (Trading) Ltd will notify you 4 working days in advance of your account being debited or as otherwise agreed. If you request East Anglian Air Ambulance (Trading) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by East Anglian Air Ambulance (Trading) Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. • If you receive a refund you are not entitled to, you must pay it back when East Anglian Air Ambulance (Trading) Ltd asks you to. • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Jean is a very smart and alert lady and is as sharp as a pin. When I asked her what she would do with the money, she said in hushed tones "I shall spend it wisely!”

Colin and Shirley Aldous Owners of Ufford Park Woodbridge Hotel, winners of the Summer Raffle, tell us why they support EAAA;

In January 2003 we were discussing the proposed charity that we wished to support for Colin’s impending Captains year at Ufford Park’s golf club. In our opinion, a need for a helicopter supported ambulance service was paramount. We made the decision that we would support the (then) new EAAA and have continued to do so both personally and commercially to this day. Having retired from the hotel operations our daughter Tarnia Robertson, now M.D, has continued to support this worthy cause among her chosen charities. Our donations are made up from many sources including members

book club, recycled golf balls, charity collection boxes and invited voluntary donations from all hotel guests.

To view our full list of winning numbers visit

Supporting Charity Number 1083876




April 2019

Elveden Estate, Thetford, IP24 3TQ