Lift Off - Issue 50

Page 1


LIFTOFF #50, July 2018

Together we save lives



issue a new look and feel

eaaa launch first aid training from our frontline crew p. 18

New Ipswich helipad p. 21

East Anglian Air Ambulance Registered charity in England and Wales number 1083876



WELCOME to the 50th Lift Off

contents. Welcome and contents


In the news


Meet the team


Clinical corner


A great big thank you


What’s coming up?


Views from the crews


Patient story


EAAA First Aid training


Aviation area

contact us


regional fundraising teams:

Firstly can we say a big thank you to all of

preferences, please do. You can update

How can you help?


Cambridgeshire and Bedfordshire

our lottery players and fantastic followers,

your preferences on our website at www.

Competition time


you continue to amaze us with your Alternatively you

EAAA Lottery weekly prizes


incredible support. Without you none of

can phone us on 03450 669 999 or send an

EAAA Lottery sign up


Tel: 01763 262697 Email: or

this is possible.

email to You can

EAAA Lottery winners


Norfolk and Suffolk

Since we last wrote to you we have had

also view our updated Privacy Policy on the

Tel: 01603 489406 Email: or

three of our big events, which all proved

website too

highly successful, these included; Only The

If you don’t fancy reading the policy, there is

Brave, The Big Leaaap and Glow in the Park.

a handy video introduction that you might

What a couple of months it has been!

find useful.

Pg 18

All correspondence: EAAA, Hangar E, Gambling Close, Norwich Airport, Norwich, NR6 6EG

Pg 7



elcome to the 50th edition of Lift Off magazine. We are delighted to be producing this milestone issue, which has been made even more special as we officially launch our First Aid Training programme – read on to see the full details of this exciting initiative.

Pg 8


General enquiries: Website: Email: Lottery:

03450 669 999

Charity Number:


Editors: Design: Print: Cover image: Back page:

Stacey Harvey & Nicki Blake Liam Carter Warners Midlands PLC Mark Milsom, Cambridge Photo by benzoix / Freepik

We have also had a CQC inspection, a new cohort of critical care paramedics, a television programme, a helipad opening and so much more, so we best get going and start updating you. Finally we love keeping in contact with you and letting you know how your generous donations are helping our work.

Stuart Wyle

If you have any additional comments or feedback about Lift Off please do send them to Many thanks again for your support, here’s to the summer holidays! Stuart Wyle, Head of Community Fundraising

If you haven’t already let us know your LIFTOFF MAGAZINE | EAAA.ORG.UK



Emergency Helicopter Medics EAAA, alongside our colleagues at Great North Air

In the NEws.

Ambulance and Thames Valley Air Ambulance, starred in a programme called Emergency Helicopter Medics on Channel More4 throughout April, May and June. It was a fantastic series highlighting the types of incidents that our crew attend and the critical care they provide on scene. You can still watch it on catch up and see our


crew in action. Thanks to all the crew being filmed who

e recently received a glowing report from the Care Quality Commission (CQC), following on from inspections at both our Cambridge and Norwich bases.

helped make such an insightful programme.

The CQC is an independent regulator, and registers health and adult social care service providers in England, inspecting whether or not standards are being met. As an independent ambulance service EAAA is regulated by the CQC, who highlight good practice and issues that need improvement, but they do not receive an official rating.

and no areas of improvement, we are

Only The brave 2018

the participants and spectators created a

utterly delighted about the findings.

We held our annual mud run event Only

wonderful atmosphere. We have posted a

Speaking to the media about the findings

The Brave on Sunday 25th March, and

Patrick Peal, Chief Executive at EAAA

it proved more mud-filled and gruelling

said; “Providing the very best care for our

than ever. Around 1,650 runners took

patients is the absolute driving force behind

part, crawling through muddy tunnels and

want to sign up.

everything we do at EAAA. We have always

water pits, scrambling over straw bales and

Next year’s event will take place on Sunday

believed we are doing the best for them,

under rope netting, and being blasted by

7th April 2019. If you would like to register

but to receive such brilliant feedback is

water jets as they took on the 6 or 10 mile

your interest for the event go to our OTB

incredibly reaffirming.”

challenge. Race goers have already raised

event page:

With four areas highlighted as outstanding 4


Cambridge Base EAAA Crews

over £150k for the charity, and the figure is still rising. We all had a fantastic day and

whole range of photos from the event on our Facebook page Only The Brave Races. Be careful though, it might just make you LIFTOFF MAGAZINE | EAAA.ORG.UK




meet the team.

Izzy Amos

[Digital and Marketing Lead] Hi! I'm Izzy and I'm the Digital and Marketing

CCP Luke Chamberlain

the operation would not be possible, not

I’m, proudly, a Critical Care Paramedic (CCP)

Anglia who contribute to keep us in the air.

with EAAA. I joined the tEAAAm in 2016 after 14 years with the ambulance service. I started my working life with the ambulance service in 2002 and have been extremely fortunate in my career to have undertaken numerous roles since registering as a Paramedic in 2010. Joining EAAA and specialising my practice towards emergency and critical care was absolutely my career goal, and it has well and truly fulfilled my expectations.

overlooking the generous people of East

Aside from the clinical aspects of the job I absolutely love the aviation element. I don’t mind admitting to being a slightly ‘scaredy’ airline passenger and regularly experience sweaty palms during take-off and turbulence. However being in the sky aboard Anglia One/Two is a very different experience, I think it’s because we work so closely with our pilots and I feel like much more than a passenger!

Working as part of such an enthusiastic

Lead based in our Norwich office. My dayto-day job consists of all things digital working on our website, supporting each department with digital campaigns and creating content for our social media channels. So if you ever have a question for us or just want to say hi, feel free to send a message on Facebook or tag us on Twitter. I have never felt so welcomed into a new job as much as I have here! Since I joined EAAA eight months ago it has been such a whirlwind and I don’t think I will ever find a job quite like this one. There are so many exciting projects and developments coming up for the charity and I am so proud to be a

team providing, what I consider, to be a first

part of it all.

class service is so rewarding. There is no doubt that working in this environment has

It only takes a day of working at EAAA to

its emotional and heart wrenching days but

realise how incredible this charity is and

these are balanced with good news stories,

how vital the service is to the people of

positive outcomes, thank you cards, patient

East Anglia. I have already signed myself

visits and aftercare and an overwhelming

up for fundraising events that I wouldn’t

sense of community and comradery.

have dreamt of doing eight months ago.

I feel most proud of the team spirit within the charity. There is a very real sense of purpose and a shared goal for all at EAAA. There are so many cogs in this big yellow machine and without any single one of them 6


“Away from an orange flight suit (almost impossible in our house since my (very new) wife and I both fly with EAAA) I love to travel, cook and walk my Labrador!”

“I’ve never felt so welcomed into a workplace and I’m excited to see what the future holds for this incredible charity!”

of the amazing people I work with, I don’t think I would have been so brave. I raised

In May I took part in one of the most

just over £680.00 for EAAA and have come

challenging events I can think of – a charity

away with a great sense of achievement -

tandem skydive. I have never pushed

this will be the first of many events I take

myself so much to overcome my fears and

part in for the charity, as I get to see first-

complete something. Without the support

hand the difference it makes. LIFTOFF MAGAZINE | EAAA.ORG.UK




clinical corner. New Paramedics


e are delighted that we have recently been joined by three new paramedics; (image left to right) Sam Sweeney, Liam Sagi and Page Chamberlain who all went through a rigorous and highly competitive process to become part of the EAAA team. They are currently working on-board the

Equipment Zone.

Portable Ultrasound.

the heart to determine what the cause

The portable ultrasound machine is a

information can help the crew to decide

valuable tool our clinicians use to help with

whether a life-saving procedure is needed

decision making and diagnosis.

before arriving in hospital.

Imagine a patient has been badly injured

Some people have large visible veins and

in an accident. In the early stages of injury,

have no problem having a blood test

clinical signs such as pulse and blood

but unfortunately there are times where

pressure can be falsely reassuring even if

veins are not always forthcoming. The

there is significant internal bleeding from

ultrasound machine can help us spot the

the liver or spleen. The ultrasound can

elusive veins which are deeper underneath

be used to look for this which means that

the skin. This allows us to get intravenous

vital information can be passed on to the

access and give drugs for pain relief, or

hospital to get blood and theatres ready -

even general anaesthesia at the road side.

saving valuable minutes. It can also help us

helicopter alongside some of our more

decide which hospital to take the patient to.

experienced critical care paramedics to gain

The ultrasound can be used to look at of a cardiac arrest is. In some cases, this

These machines cost around £6400 each, and your amazing support helps fund vital equipment like this.

experience in the helicopter emergency medical service (HEMS) environment, after which they will begin taking up standard shifts alongside our doctors.

I feel extremely lucky and grateful to work for an organisation like EAAA, and still can’t quite believe I’m here. Currently I am six weeks into

Page chamberlain

a three year secondment and I have been

I have worked for the East of England

drugs, all things aviation, enhanced pre-

Ambulance service as a frontline paramedic

hospital care and policies and procedures.

since I graduated, and over the last 18 months

The learning curve is certainly a steep one,

as a lecturer practitioner seconded to the UEA,

but I’m having a blast and everyone from the

teaching student paramedics. I have always

charity to clinical staff and the pilots have

been very keen to continue my own education

been very welcoming. It’s a pleasure to work

and development so had my sights set early

with so many people that are genuinely

on becoming a HEMS paramedic and have

motivated and all share the same values, with

worked hard towards achieving this goal.

patient care always at the forefront.

busy learning about the different equipment,

(left) Paramedic Page Chamberlain, (right) Dr Maha Mahdi







a great big Thank you! w

corporate groups EAAA Epic bike riders took part in the 50 mile cycle ride across Norfolk in May! Our headline sponsors Aviva led all 85 cyclists out of the start line. It was also a great opportunity to

hile we can only thank a small number of our supporters here, we really wish we could thank you all – without you we would simply not be able to provide this service, so thank you!

promote team building in the workplace, a chance to network on the day, all while raising funds for East Anglian Air Ambulance and having loads of fun in the process!

Thanks to everyone who took part in our three main events; Only The Brave, The Big LEAAAp and Glow in the Park. A phenomenal

Thank you wall

amount of money has been raised and the

Another way we have tried to say thank

atmosphere at the events has been fantastic

you to our fantastic supporters is through the installation of our new thank you walls at our Cambridge and Norwich bases.

Community Kim Berry – The wife of EAAA Doctor Neil Berry organised a Sparkle in Spring Ball which ended up raising an incredible £19,000 for EAAA. After hearing some of Neil’s latest missions Kim decided she wanted to do something to raise funds for EAAA. Kim said, “Knowing the money we have raised could help save someone’s life is a fantastic feeling.”



our lottery players We would also like to take this opportunity to say a massive thank you to all of our wonderful lottery players, your continued support helps keep us saving lives across the region.

Individuals The amazing Ruby – We would like to say a huge thank you to the amazing Ruby, who thought of an inspirational way to raise money for EAAA - by cutting off her hair and donating it to the Little Princess Trust! Back in 2012 EAAA met Ruby after she fell through a glass door on her 5th birthday, severely wounding her right wrist. Since the accident Ruby has had numerous operations to repair arteries, tendons and nerves. Thankfully she has now made a full recovery and has been fundraising for EAAA ever since! What a hero.





what's coming up. EAAA events T o see all of the events you could take part in please visit our website. This page showcases just a teaser selection of some of the exciting events happening this year.

For additional information on any of the events or how you can take part please visit

Save The Date

EAAA Christmas Carol Concert.


December, Norwich Cathedral, Norwich – 19:00

Join us for an evening of festive celebration in a stunning setting. Tickets will go on sale in the spring, to register your interest please email

August, Phil’s Ride - The Old White Bell public house, Southery 11.00am

In memory of Phil Beeton and open to anyone on two wheels. The organising team, comprising family and friends of Phil, are hoping to repeat the success of 2017.

September !



September, Support EAAA and Get up and Go Yellow!

Show your support for EAAA by getting up and going yellow at home, school or work: Wear; Bake; Make; Create.


September, Cambridge Roar – Quy Mill Hotel, Stow-cum-Quy 7:00pm

A night of surprise – based on ‘The Greatest


Showman’ bringing you music, dance and


much more.

July, EAAA’s Norfolk Inspiration Awards – Road trip/Roadshow


We will be taking the rapid response vehicle


(RRV) out on the road to ‘surprise’ individuals and groups with a special award – broadcasting live on social media! #NorfolkDay


Bedfordshire, where you can choose from either 5, 10 or 15 miles. £15 entry fee plus a

August, Tour De Broads Summer

minimum £10 sponsorship.




Choose from 25, 50, 75 or 100 mile routes and you’ll get to see a beautiful part of Norfolk. EAAA is one of the chosen charities for this event organised by Pedal Revolution. EAAA.ORG.UK | LIFTOFF MAGAZINE

October, Southill Estate Sponsored Horse Ride

Ride in this fabulous private estate in




See Captain Steve Norris take part

October, EAAA Neon Night Mission Earlham Park Norwich

The ULTIMATE 5K multizone night run.



Registered Charity Number: East Anglian Air Ambulance is a registered Charity in England and Wales, number 1083876 Registered office: Hangar E, Gambling Close, Norwich NR6 6EG

Telephone: 03450 669 999

Book now -





Views from the crews.

Bacton Beach

Only The Brave 2018


Luton Airport



Norfolk & Norwich University Hospital





patient story. Tilly Sansbury By Hayley Sansbury, Tilly's Mum


n the 26th of March 2018, fiveyear-old Tilly had a wonderful day at school and had been buzzing about a friend’s upcoming party; later that evening Tilly started sneezing and coughing and became increasingly tired and wheezy.

Tilly Sansbury Norwich Hangar, base visit

On the morning of the 27th the GP surgery’s asthma nurse assessed her and said she

First on scene was paramedic John Stone.

had a chest infection and was most likely

John provided Tilly with nebulizers, oxygen

At the hospital Tilly was conveyed straight

up to her activities and she is now back to

an undiagnosed asthmatic. She prescribed

and other medication, but Tilly began

into resus with an extensive team and lead

doing everything she did before.

antibiotics, a new inhaler and asked us

deteriorating so John requested air

consultant Rob Major all awaiting her arrival.

to come back to see her, once Tilly had

ambulance support. The EAAA crew of Dr

The impressive team used a new piece of

improved, for a full asthma assessment.

Pam Chrispin and Critical Care Paramedic

equipment within the department that had

Neil Flowers arrived shortly after in the

not been used on a five-year-old before.

rapid response vehicle.

The machine pushes oxygen into the system

Mid-afternoon Tilly was struggling to breathe and talk, so daddy called an

and sucks out carbon dioxide. Eventually Tilly

The aftercare from EAAA has been equally as exceptional, Tilly was in awe of the team during her visit and loved getting to sit in the helicopter (the best bit was pushing buttons in the cockpit apparently).

ambulance and mummy rushed home from

They stabilised Tilly's condition and began

work. On my arrival Tilly was really struggling

the transfer to the Norfolk and Norwich

her shoulders were raising, stomach and

University Hospital. In the ambulance she

throat pulling in with minimal noise as no

took another dip and eight minutes from

Tilly had a four day stay in hospital

and EAAA. Without them Tilly would no

air was getting in and difficulty expelling.

the hospital Pam advised them of the

with a combination of steroids, oxygen,

longer be with us.

The fear in her eyes will stay with us forever.

severity of Tilly's condition and stated that

intravenous fluids and medication. She now

She was rapidly becoming blue around

her life was at risk. By this point she had

has a diagnosis of asthma (brittle) and a

her mouth from lack of oxygen and we

received three nebulizers, magnesium,

comprehensive action plan and medication.

struggled to keep her responsive.

adrenaline and hydrocortisone.

We have gradually been building her back



responded well and within a few hours was awake and responsive.

There will never be a way for us to show or demonstrate how much thanks we have to John, Pam, Neil and all those at both EEAST

"We are forever grateful to EAAA"




Training Manager and critical care paramedic mark milsom

EAAA first aid. Help save more lives


very year approximately 12,000 people suffer a cardiac arrest whilst at home, work or play in the East of England.


One hour community CPR and Defibrillator AWARENESS COURSE 1 hour course EAAA are committed to train as many people as possible in CPR and the use of a defibrillator so together we can save more lives. This course will give you a quick overview of the basic required skills to perform CPR and use a defibrillator and is free to community groups

Only about 40% of those who suffer a

The Chain of Survival

cardiac arrest receive any form of bystander cardiopulmonary resuscitation (CPR) before

The Chain of Survival is made up of four key areas, the first three of which can be performed by members of the public who have learnt basic life-saving skills.

the arrival of the ambulance service and less than 20% have a defibrillator deployed before emergency services arrive. Early bystander CPR trebles the chances of surviving a cardiac arrest. Coupled with the early use of a defibrillator this can improve survival rates by 40-70%. Many lives can be saved each year by the combination of early bystander CPR and

“You can learn life-saving first aid training from our frontline crew ”

defibrillation, advanced rapid critical care at the scene followed by a quick transfer to hospital. These links are vital in saving lives and improving patients’ prospects of making a full recovery.

Critical Care Paramedic (CCP) Mark Milsom and his CCP colleagues are delivering first aid training to workplaces and community

Our mission is simple - we want to save

organisations across East Anglia. Mark is

more lives to minimise the impact of trauma

utilising his skills and experience of delivering

and medical emergencies in the community.

life-saving care when flying with the charity to

To achieve this, East Anglian Air Ambulance

provide hands on training and expert advice.



1. Early access & recognition: being able to recognise someone is in cardiac arrest and getting assistance is the first step to helping them. 2. Early CPR: performing chest compressions can ensure oxygen reaches the brain until a defibrillator arrives. 3. Early defibrillation: be confident in using a defibrillator to restart the heart. For every minute the patient doesn’t have a defibrillator, their chances of survival reduce by 10%.

The EAAA First Aid Annual Half Day Refresher Course 1/2 day course HSE (Health and Safety Executive) strongly recommends that first-aiders undertake annual refresher training, over half a day, during any three-year certification period. Although not mandatory, this will help qualified first-aiders maintain their basic skills and keep up to date with any changes to first-aid procedures.

Advanced Life Support Course (For health care professionals only) All applicants must hold a professional healthcare qualification or be in training for a professional healthcare qualification.

The Resuscitation Council (UK) Advanced Life Support (ALS) course is designed for healthcare professionals who would be expected to apply the skills taught as part of their clinical duties. Appropriate participants include doctors, paramedics and nurses working in acute care areas (e.g. ED, CCU, ICU, HDU, operating theatres, acute medical admissions units) or on resuscitation /medical emergency/ ICU outreach teams.

4. Early advanced care: delivered by the critical care paramedics and/or doctors who arrive shortly after. LIFTOFF MAGAZINE | EAAA.ORG.UK




Level 3 Award in Emergency First Aid at Work 1 day course

Level 3 Award in First Aid at Work 3 day course

This one-day course will help you meet

This comprehensive three-day course

your regulatory requirements for first aid

covers a wide range of first aid emergencies,

in the workplace. This course is designed

enabling all participants to deal with

for people who want to receive training in

emergency situations with confidence in a

emergency first aid and is especially suited

prompt, safe and effective way. This course

to first aiders in smaller, low risk working

will give the participants a qualification to

environments. This is an Ofqual regulated

the highest level of first aid and is especially

and nationally recognised qualification.

suited for first aiders in higher risk working

Some of the subjects which are covered include:

environments. The course meets the

• Resuscitation and AED awareness • Burns • Assessment of the situation • Choking • Minor injuries • Seizures • Bleeding control

Level 3 First Aid at Work Requalification 2 day course This course covers the same topics as the

First Aid at Work course.

This two-day First Aid at Work course is designed for those who currently hold an existing First Aid at Work qualification which is due to expire.

statutory regulatory requirements for first aid in the workplace. This is an Ofqual regulated and nationally recognised qualification. Covers the same topics as Emergency First Aid at Work, as well as the following: • Heart attacks • Head injuries • Eye injuries • Poisoning • Chest injuries • Fractures

• Spinal injuries • Burns • Asthma • Diabetes • Seizures • Stroke

AVIATION AREA. Ipswich Helipad


n 11th June Ipswich Hospital opened its new helipad. The £250,000 facility has been constructed next to the emergency department (ED).

It has been paid for by the HELP Appeal, which is the only charity in the country dedicated to funding the construction and upgrade of hospital helipads. The new helipad will allow hospital and ambulance teams to quickly transfer critically ill

How to book a course

patients into the hospital, or to other

To find out more information or how to book one of our courses:

20 minutes to reach the ED from the

specialist centres. Previously, it took between 15 and hospital’s old helipad. The helipad also has built-in lighting, which means that

"Early use of a defibrillator can improve survival rates by 40-70%" 20 20


helicopters can land at any time of day or

night for the first time. EAAA opened the

03450 669 999

helipad on the launch day with a preplanned landing.





how can you help?

gifts in wills National Free Wills Network Initiative

Attending Events

Regular Giving

There are lots of fantastic events being put

Making a regular donation to EAAA is a

on throughout the summer in aid of EAAA.

really simple way of helping us, and helps

By attending events you will be contributing

us to plan our monthly budgets. You can

to EAAA and hopefully having great fun too.

set up a monthly direct debit today by

Visit our website for some great events that

visiting our website.

you can attend.

We are delighted to announce that we have partnered up with the National Free Wills Network and are happy to offer a limited number of free ‘simple’ wills to our wonderful supporters!

Fundraising There are so many different ways that you can help fundraise for EAAA, like running an

Gifts in wills fund around 1 in 4 of the

event, a sponsored beard shave or maybe

life-saving missions we attend. There is no

even a swear jar for the potty mouthed

obligation to include us in your will and of

amongst us. Please email us and we can

course loved ones come first, but if there is

put you in touch with our local fundraisers

a small gift you would like to leave to EAAA

who can assist you.

it could make a real difference to the lives

Play Our Summer Raffle

we save in the future.

You could be in with a chance of winning

The wills are offered at a reduced price and

a whopping £3000 in our summer raffle. For your chance to win just complete and return the tickets we’ve sent in the post – or if you haven’t had any, call us to get some sent to you. Every ticket sold helps us save lives, so even if you don’t win one of the big prizes, every ticket is a winner for our patients! (right: previous spring raffle) 03450 669 999



funded by EAAA. The Network works with over 700 law firms across the country and they aim to offer you a choice of firm to visit

Volunteering We always need more volunteers to help

within 15 miles of your home.

with a whole range of jobs to support us

If you would like to find out more or register

thing to do, whilst utilising your skill set

for one of our first-come, first-served LIMITED SPACES please get in touch with Jess Down.

in our work. It can be a really rewarding and helping the cause. Please email Sarah Hurren for more information on how you could help.





competition time. Free to play


EAAA Lottery. Weekly prizes Supporting the East Anglian Air Ambulance lottery is one of the easiest and most

Check out these trendy Softshell EAAA

sustainable ways to keep us flying and saving

Jackets! Enter our competition to be in with a chance of winning one. If you’re the lucky winner you can choose from navy, yellow or

rises by £500 per week. The maximum it

or in the post (be sure to include your name

answers can be found somewhere in this issue of Lift Off. The winner will be drawn at random from all correct entries submitted by 24/08/2018.

Here Goes... 1. 2.

you do not have an email, please send in your entry by post to EAAA, Hangar E, Gambling Close, Norwich Airport, Norwich, NR6 6EG. The winner will be notified by email/post.



Name two CCPs who work for EAAA. How much could you win in our EAAA lottery accumulator?


How many life-saving missions do gifts in wills fund?

Please email your answers to us. We will only use your email to enter you into the draw. If

How Do I Claim My Prize?

We also have an accumulator prize which

answers to the questions (right) on an email

in the draw. Here’s a handy tip – all of the

income and is a vital source of income for us

jackpot of £1000 which is won every week.

All you have to do to enter is pop your

and contact details too) and we’ll put you

more than one play each week if you wish.

There are 18 main cash prizes including a

and women’s sizes.

4. 5. 6. 7. 8.

can reach is £25,000. Everyone who plays the lottery is automatically entered into the accumulator draw.

How Does It Work? Once we receive your completed membership application we enter your details onto our lottery system. You’ll be sent a letter and

Who is our Digital and Marketing Lead?

membership card with details of your lucky

Which hospital has a new helipad?

number. Each Friday, winners are randomly

What did Ruby do to raise funds for EAAA?

Each play in our lottery costs £1. You can have

lives. The lottery provides 45% of our annual to continue providing our life-saving service.

white, and it is available in a range of men’s

How Much Does It Cost?

selected from all current paying members. The accumulator is drawn from all lottery

There is no need to make a claim as we automatically send out all the winners’ cheques by 1st class post on Fridays. A list of winners can be found at

How do I Join? [Three easy methods]

1 2 3

Fill in the application form on page 26 and send it back to us. If you are paying by cheque, don’t forget to send that too. Sign up online. Visit our website and head to the ‘Lottery’ section for a safe and secure way to purchase your play. By Phone. You can join over the phone and should use this method if buying membership as a gift for someone else. Call

What training are we now excited to offer?

numbers, and if it isn’t won will go up by

01603 489400 or sign up with one of our

How old was our superstar patient Tilly

another £500 every week! Check our website

canvassers and they will be happy to help.


for the latest accumulator total.

*All players must be over the age of 16.* LIFTOFF MAGAZINE | EAAA.ORG.UK


Lottery membership application Mr / Mrs / Miss / Other First name Surname

Payment methods

For cheque payment complete below

You can pay to play monthly, quarterly, every six months or annually via the following methods:

Number of chances per week

Bank Direct Debit: quick and convenient

Total amount due £

for you, Direct Debits are also cheaper for the charity to process. You can change your Direct Debit at any time by contacting us.

Address Postcode

Cheque: please make sure your cheque

Telephone Email

Each chance costs £1 per week.

Members must be aged 16 years or over. Please tick this box to confirm you are aged 16 years or over

(minimum of £13 please) is made payable to ‘Friends of East Anglian Air Ambulance’. Don’t forget to include your completed membership form.

Debit/credit card: we can take card

payment over the phone or online via the lottery pages on our website. Simply call us on 01603 489400 or search ‘EAAA lottery’ online.

Number of weeks (13

, 26

or 52


Please return this completed form with your cheque, made payable to ‘Friends of East Anglian Air Ambulance’. All the data we hold is held in strict accordance with the Data Protection Act 1998. We would like to keep you up to date with the difference your support is making to our lifesaving work and send you our newsletter, Anglia Lift Off. Please tick here if you are happy for us to contact you by: Email



If you would likeoftowinnbeining, with a chancey. sign up toda


EAAA Lottery. Winners

Recommend a friend Why not recommend a friend to play the EAAA lottery? Not only could they win, but they could help save lives too!

John Wells

”I have been a supporter for a while and had

forgotten that there was a lottery and that I could This guarantee should be detached and retained by the Payer

Please fill in the whole form using a ball point pen and return to: East Anglian Air Ambulance (Trading) Ltd Lottery Office, Hangar E, Gambling Close, Norwich Airport Norwich NR6 6EG

Instruction to your Bank or Building Society to pay by Direct Debit SERVICE USER NUMBER

4 2 2 7 4 6

Name(s) of Account Holder(s)

FOR EAST ANGLIAN AIR AMBULANCE (TRADING) LTD OFFICIAL USE ONLY This is not part of the instruction to your bank or building society.

Please tick the amount you would like to be debited from your account: Bank/Building Society Account Number

£4.34 (monthly) £26 (half yearly)

£13 (quarterly) £52 (each year)

First payment on _________ /_______ /__________ and thereafter until further notice

Branch Sort Code

This is not part of the instruction to your Bank or Building Society

Name and full postal address of your Bank or Building society To The Manager

Bank/Building Society


Instruction to your Bank or Building Society. Please pay East Anglian Air Ambulance (Trading) Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with East Anglian Air Ambulance (Trading) Ltd and if so, debits will be passed electronically to my Bank/Building Society.

Reference (Membership Number)

The Direct Debit Guarantee

Alan Wheeler

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

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• If there are any changes to the amount, date or frequency of your Direct Debit East Anglian Air Ambulance (Trading) Ltd will notify you 4 working days in advance of your account being debited or as otherwise agreed. If you request East Anglian Air Ambulance (Trading) Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by East Anglian Air Ambulance (Trading) Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.



• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Banks and Building Societies may not accept Direct Debit Instructions for some types of account

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• If you receive a refund you are not entitled to, you must pay it back when East Anglian Air Ambulance (Trading) Ltd asks you to.


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