&
Volume 10, Issue 2
March / April 2013
Security Shredding Storage News
Serving the Security Shredding & Paper Recovery Markets Visit us online at www.securityshreddingnews.com
ATTENTION: READERS ! Are you looking for Products, Equipment or Services for your business? If so, please check out these leading companies advertised in this issue: Collection & Storage Containers Big Dog Shred Bins – 8 Bomac Carts - pg 10 Jake, Connor & Crew – pg 5 Equipment Financing Trans Lease, Inc. – pg 6 Lock & Locking Systems Lock America Intl. – pg 12 Mobile Truck Shredders Alpine Shredders Ltd – pg 14 Shred-Tech Limited – pg 7 ShredFast – pg 16 Vecoplan LLC – pg 6
Rules, Regs, Planning Needed When Going from Shred to Med
Moving Floor System Keith Manufacturing – pg 7 Replacement Parts ShredSupply – pg 16 Routing Software eRouteIt – pg 12 Stationary Shredders & Grinders Allegheny Shredders – pg 5 Schutte-Buffalo Hammer Mill, LLC – pg 15 UNTHA America – pg 11 Vecoplan LLC – pg 6 WEIMA America – pg 9 Waste commodity purchasers Commodity Resource & Environmental – pg 8 Dan-Mar Components – pg 14 Web Design Chachka Group – pg 12 NetGain SEO – pg 8
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By P.J. Heller
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hile document destruction companies may be well positioned to expand into the medical waste industry, careful planning and a clear understanding and knowledge of the rules and regulations of that market are essential for success, according to experts in the field. Issues ranging from how to break into a market that is dominated by one player to figuring out where to have medical waste treated are among the challenges, not to mention having to deal with federal and varying state regulations. “It’s not that complex,” says Alan Rosenauer, president and publisher of Compliance Publishing Corp. “You just have to do your homework. There are very specific rules for hauling medical waste. You have to make sure that you’re following those rules. “They are not daunting,” says Rosenauer, whose Edina, Minn.-based company provides state and federal regulatory information to more than 55,000 customers worldwide. “You just have to make sure you follow them correctly and don’t take any shortcuts. If you follow it step-by-step, there’s no reason why any company can’t start a medical waste business.” But, he adds, “Nothing is as easy as it looks. If it was that easy, everybody would be doing it. It‘s not like you can go out there, put out an ad and say, ‘Okay, I’ll pick up your medical waste’ and a whole bunch of people will just come flocking to you.” Among the barriers that shredding companies need to overcome when attempting to get into the medical waste industry is dealing with tighter insurance regulations due to the fact that they will be handling a highly regulated material. They
also will need to provide blood-borne pathogen training for their employees, and will have to understand rules surrounding manifests, including the requirement to retain those documents for three years. “If you’re just dealing with a few hundred pieces of paper, fine,” says Rosenauer of those manifests. “But when you have hundreds of customers, over the course of a year you’re dealing with thousands of these documents . . . Because it’s a highly regulated industry, you basically have to file a lot more paperwork.” Regulations can vary from state to state, with some, such as those in California, being more stringent. “Each state has its own requirements,” notes Roger Thielman, a sales representative with LB Medwaste Services of Wausau, Wis., which serves
Continued on page 3
Inside This Issue
5 Security Risk Assessment: Five Steps to Completing a Security Risk Matrix
10 Rethinking Recycling Journal Invites
Industry to Uncover the Facts Behind the Full Paper Life Cycle
12 Colorado Law Bans Electronics Waste
14 Second HIPAA Breach at Mississippi Hospital
downassoc2@oh.rr.com
csmith@mining-media.com
www.securityshreddingnews.com 2 Security Shredding & Storage News. March / April 2013
Security Shredding & Storage News
Rules, Regs, Planning Needed When Going from Shred to Med Continued from page 1
a five-state area in the Midwest. In Illinois, for instance, medical waste must be picked up within 30 days once a container is full; in Wisconsin, the time frame is 90 days. LB Medwaste has some 1,300 clients in Wisconsin, Illinois, Minnesota, Michigan and Indiana. It can process 24,000 pounds of medical waste daily in its two autoclaves. “Our customers rely on us to make sure they’re compliant so they’re not responsible for any fines if they get inspected,” Thielman says. One of the biggest issues for companies handling medical waste is Department of Transportation compliance, he says. “With shipping and transporting of medical waste, there are a lot more restrictions in terms of the containers that are used, how it’s packaged, how it’s handled and also the documentation,” he notes. Shredding companies that are already providing document destruction services to medical facilities may have an edge in securing medical waste disposal contracts. In the case of LB Medwaste Services, it has been serving the medical waste industry since 1989 and moved into the document destruction business about five years ago, offering off-site shredding to clients in Wisconsin. Thielman says that if businesses trust LB Medwaste to dispose of their medical waste in compliance with federal and state regulations “then they’ll trust us with their documents.” The same is true for shredding companies handling medical records under HIPAA (Health Insurance Portability and Accountability Act) privacy rules, Rosenauer says. “It’s definitely a logistical extension,” Rosenauer says. “They [shredding companies] are already at the doctor’s office. Why not pick up the medical waste as well. It just makes sense. “Your current customer is always your best customer,” he adds. “It’s the easiest customer to get. With the barriers going down and profit margins going up, it’s one of those no-brainers if you do it right.” Thielman agrees. “Being able to turn to one company that has all the answers and can meet all their needs is much easier than having to source things out among two or three different companies and it’s very cost-effective, too,” Thielman says. “We’re already servicing the customer. We know them well. We can add additional services that make us money and save them money. It’s definitely a beneficial step.” Even though one company controls about 80 percent to 85 percent of the medical waste market, Rosenauer points out that its high profit margin provides an opening for others to enter the arena. “It gives others who want to come into the market a very large margin to play with,” he says. “It used to be you had to have 1,000 customers to make a go of it. Now, because the margins are so much larger, you can be fairly profitable with 100 to 150 customers, so the number of customers required to break even and become profitable has actually gone down. “It’s given companies who wish to enter the market a lot more opportunity and still maintain margins,” Rosenauer says. The cost of entry into the market has also come
down. Those getting into the medical waste business will typically arrange to have a third-party process the waste, Rosenauer says, rather than investing in an autoclave, which can cost several hundred thousand dollars. “It’s not something to be taken lightly,” he says of installing and maintaining an autoclave. “Few companies start with creating their own facilities and will take it [medical waste] someplace else for treatment. Even the very largest places will use other companies to treat medical waste. It doesn’t make economic sense for everybody to have their own system.” Document destruction companies aren’t the only businesses looking to grab a piece of the medical waste market. Laundry companies which service hospitals, nursing homes, doctor offices and other medical facilities are among those moving into the medical waste area. The overlap between the document destruction and medical waste industries has prompted a combined security shredding and medical waste conference Nov. 10-12 in Orlando, Fla. The conference at the Omni Hotel Championsgate Resort will include sessions designed to help security shredding companies move into the medical waste area. Both Rosenauer and Thielman say the concept of a combined conference will be helpful to both shred companies and medical waste firms. “It makes a lot of sense, especially when you can combine the two into a single show,” Rosenauer says. “You have the shredding companies learn from the medical waste companies and vice versa. “When you put it into a single show, you can bring together all these shredding companies in one venue and explain to them the steps to get into the medical waste market and here’s why it may or may not make sense for your exact situation,” he says. “If nothing else, it’s a great way of bringing together a lot of people at one time and really explaining on a step-by-step basis how to get into the medical waste market and to let them decide if it makes sense for them. “From what I’ve seen, it makes a lot of sense for them,” he adds. “It’s also going to depend on the competition within their specific areas. Some areas are a lot more competitive than others. And like any other company, you have to be a well-run company to make a go at this. It isn’t that easy.” Rosenauer notes that the conference should also benefit medical waste companies who may be looking at getting into document destruction. “If shredding companies can go into the medical waste market, the medical waste companies can go into the shredding market,” he says, adding, “It’s a lot easier to go from medical waste to shredding than vice versa.” Thielman says LB Medwaste learned about the shredding side of the business through networking, contacts in the solid waste industry and through equipment manufacturers. LB Medwaste originally began as LB Trucking and was a garbage hauling company until that part of the business was sold off, with the owner retaining the medical waste portion. “We did a lot of research to determine what would be the best fit,” Thielman says of getting into the
PUBLICATION STAFF Publisher / Editor Rick Downing Contributing Editors / Writers Brian D. Baker • P. J. Heller Production / Layout Barb Fontanelle • Christine Pavelka Advertising Sales Rick Downing Subscription / Circulation Donna Downing Editorial, Circulation & Advertising Office 6075 Hopkins Road, Mentor, OH 44060 Ph: 440-257-6453 • Fax: 440-257-6459 Email: downassoc2@oh.rr.com www.sssnews.com For subscription information, please call 440-257-6453 S e c u r i t y S h re d d i n g & S t o ra ge N e w s (ISSN #1549-8654) is published bimonthly by Downing & Associates. Reproductions or transmission of Security Shredding & Storage News, in whole or in part, without written permission of the publisher is prohibited. Annual subscription rate U.S. is $19.95. Outside of the U.S. add $10.00 ($29.95). Contact our main office, or mail-in the subscription form with payment. ©Copyright 2013 by Downing & Associates. Printed on 10% Post-Consumer Recycled Paper
shredding business. As for a combined shredding-medical waste conference, he says he expects there would be a lot to be learned in such a setting. It would, he says, provide an opportunity to talk with others “to see what works well and what doesn’t.” LB Medwaste recently added a hazardous waste service to its pickups, which grew out of speaking with other medical waste providers at national solid waste conventions, he notes. “I think it is definitely beneficial,” he says of the upcoming Florida conference. “You have the breakout sessions. You can talk about what’s going well in other parts of the country with medical waste providers, see what problems they have and how they’re overcoming them. You also can hear about new regulations, how to meet them, and what effect they’re going to have on both customers and companies.” (For more information about the 2013 Security Shredding & Medical Waste Conference, contact Cory Smith at csmith@mining-media.com or call 678- 822-9804.)
Security Shredding & Storage News. March / April 2013
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4 Security Shredding & Storage News. March / April 2013
Security Shredding & Storage News
[ Document protection? ]
Security Risk Assessment:
5 Steps to Completing a Security Risk Matrix
C
By Brian D. Baker
Document protection is never in question with Jake, Connor & Crew consoles and bins. For the right solution, contact:
ompanies that handle waste-related commodities, such as shredded mixed www.jakeconnorandcrew.com office paper, may not have the physical security of their buildings at the top or call 1-877-565 -JAKE (5253) of their mind, especially if they have never experienced a security breach. Jake, Connor & Crew’s containers are We don’t just protect documents, However, businesses that provide security and peace of mind to others through recyclable, comply with LEED and CARB II we protect your reputation. regulations and are JCAHO compliant. secure document destruction should stand as an example of overall physical security as well. Conducting a security risk analysis, through the creation of a security risk matrix, Info Request #105 can be an affordable, time-effective and streamlined process that ultimately prevents breaches in security and protects a facility’s most valuable assets. While it may notJCAC_SSSN_QuarterPgLockItAds.indd 2 change the mind of a motivated offender, it can enhance the security of a facility so it is no longer a target for victimization. The following five steps can create an effective security risk matrix to help determine how best to improve a facility’s security, regardless of the size and complexity of the operation. The process and examples cited have been simplified in order to introduce this type of assessment to those outside of the security field. ®
1. List the assets most valuable to the company.
T
he most valuable assets for businesses with multiple locations will likely be different for each site. However, the assets that should be at the top of the list: employees and visitors to the facility. A list of valuable assets should always start with human life and life-safety issues. From there, the focus should be on “high value“ items. This value can be estimated in terms of monetary cost, replacement cost, inconvenience, lost time and business disruption. Think in terms of the materials, machines, computers, cash and vehicles, then arrange those in lists according to their different kinds of value (e.g. monetary cost, potential business disruption). For example, if an intruder steals a forklift, it may be vital to productivity, but it can easily be replaced or rented within a day. Conversely, if an intruder steals a shred truck, the business could be compromised for a much longer period of time, depending on the size of the fleet. The business relationship with clients could be jeopardized as a result, diminishing both the shred company’s reputation and income. Looking closely at how the list of assets is arranged will allow a business to begin to see what is important and vital to its operation and profitability. The list of key assets for each location should be capped at approximately 10 items, then ranked from 10 to 1, with people assets always being #10 on the list. The matrix is a quantitative as well as qualitative method to view security risk, therefore by placing a score of 10 to the most important assets, they are assigned a top score of 10 points.
2. Determine the potential threats to each asset.
T
he next step is to determine three specific threats that each asset could encounter. To do this effectively, take a whole hazards approach that can include crime and theft, mechanical sabotage, accidental fire and natural disasters. Include a realistic estimate of potential losses; these are referred to as loss events.
Continued on page 6
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Security Shredding & Storage News
Security Risk Assessment:
5 Steps to Completing a Security Risk Matrix Continued from page 5
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At this stage, make this assessment without time-consuming, in-depth research. This is an initial assessment during which “gut reactions” and knowledge as a business manager guide the entries. For example, if a shred truck is included as one of the top 10 assets, three potential threats that may be listed are theft, fire and sabotage. In the event of theft or fire, the truck would be a loss, and the loss could be significant in regard to replacement, business delays and potential loss of clients. In the event of sabotage, perhaps by a disgruntled employee, the truck may be able to be repaired, but it may result in business delays as well as personnel losses.
3. Estimate the probability that these loss events will occur.
T
his step may require some thought, but does not require businesses to calculate a statistical probability. Rather, they should determine if these loss events are unlikely, possible or very likely. Other similar labels can be applied. Once the probability of each loss event has been determined, assign points to that probability, such as 1 point for unlikely, 2 points for possible and 3 points for very likely. Remember, these probabilities are not being ranked, so each loss event for a particular asset could receive a score of 3 if all three loss events were very likely. For example, the probability that a shred truck will be stolen could be ranked as a 2 (possible), that it will be sabotaged as a 2 (possible), and that it will catch fire as a 1 (unlikely). In determining probability scores, there may be lots of information to consider, such as past incidents at the facility, local crime statistics, weather patterns or attractiveness and vulnerability to those assets. In cases where it may be difficult to rank a probability, it may be wise to give it a high score until a more accurate probability can be estimated.
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4. Determine the impact criticality of each loss event.
N
ext, estimate the impact each loss will have on the facility and its operation. The impact criticality is also a simple ranking of perhaps three criteria: 1 point for a low impact loss, 2 points for a moderate impact loss and 3 points for a critical impact loss. Continued on next page
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Security Shredding & Storage News Continued from previous page A low impact may be nothing more than some lost employee time with regard to cleanup, equipment repair or insurance reports. A moderate impact loss may mean the need to outsource repairs, a brief period of lost profits, employee injuries that result in workers’ compensation, and overtime. In the critical impact loss, the company may suffer a significant interruption to its operation which may result in lost customers, lost profits, and in the worst scenarios, lost lives. Some items frequently reported in the document and information destruction business, which qualify as critical impact loss events, are the dreaded data breach or release of personal medical information. Government fines can be crippling to a business, as can the damage to trusted relationships and reputation.
5. Calculate your scores.
A
fter determining assets and threats and estimating loss event probabilities and impact criticality, add the numbers across the columns horizontally for each (see Table 1, example matrix) which should result in a ranking in the far right column. With the basic security risk assessment completed, it is time to analyze the data. First, look at the asset/threat combinations with the highest scores. Overall, these deserve the highest attention to security. The matrix is a very basic security risk assessment including the quantification or scoring of security risk to specific assets. This is a basic skill and activity that many security professionals do on a regular and ongoing basis. The steps outlined here are some basic fundamentals to the procedures and methods which a security risk assessor may use in auditing or inspecting security at a facility. Below is an example matrix with an explanation of the scoring: www.shred-tech.com
Table 1. Shredding Operation Matrix Example Asset Employees
5 5 5 Shred Truck 4 4 4 Baler 3 3 3 Computers 2 2 2 Warehouse 1 1 1
Threats hurt in fire Workplace violence Vehicle accident Vehicle accident Theft of truck Sabotage fire damage mechanical fail sabotage Burglary Fire Hacking Burglary Fire Theft of tools
Probability 1 2 3 3 2 1 1 2 1 3 1 3 2 1 2
Criticality 3 3 3 3 3 3 2 2 2 3 3 3 2 3 1
Score 9 10 11 10 9 8 6 7 6 8 6 8 5 5 4
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Explanation of Example. For simplicity, only five 5 asset risk categories
are listed and assigned the top score for the people assets as 5. This example is for a medium-size mobile shredding operation with several shredding trucks, perhaps 20 employees, a small office building and a large baling and warehouse building. The manager completing this assessment, valuing human life as the top asset, perceives that the most probable and critical threat of harm to employees may be from a vehicle accident involving a shred truck. The loss or damage to a shred truck receives a criticality score of 3 in every analysis, whether it is a vehicle accident, theft or sabotage. This further indicates that the shred trucks are assets worth consideration for a higher security level. Another standout asset deserving higher security levels and physical protection is the computer system. Though this asset is ranked toward the bottom of overall assets, the damage to operations and to reputation that might be compromised if the computers are hacked or stolen in a burglary is highly critical to the overall operation of the facility. Additionally, the manager recognizes that a fire may not be a highly probable threat to employees, but it remains a threat with significant consequences. Lastly, the scoring for workplace violence may be a realization of specific dynamics within the current workforce, or it may be an otherwise mature outlook on the threat and reality of workplace violence in business and industry in general. Due to these scores and the significance of protecting employees from harm, it would be appropriate for the manager to conduct a specific security risk assessment to prevent workplace violence. Similarly, a specific assessment would identify vulnerabilities and guide countermeasures to improve the security of the next most significant asset, the shred trucks. This shows that security risk assessments themselves can be conducted in layers: an overall assessment of the facility’s most valuable assets can lead to a more targeted assessment of specific assets. Continued on page 8
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Security Shredding & Storage News. March / April 2013
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Security Shredding & Storage News
Security Risk Assessment:
5 Steps to Completing a Security Risk Matrix Continued from page 5 An Ongoing Process.
T
he security risk assessment process should be an ongoing and audited part of every operation since changes may occur at a facility that will impact the assets and scores listed. Companies will need to determine how often to conduct a risk assessment — perhaps annually or quarterly — based on the changing needs of the facility. In the next article, I will discuss the concept of “security in layers” and provide instruction for conducting a vulnerability study that begins at the perimeter of a facility and moves toward the interior. This will provide practical, specific steps to address the risks identified in a security risk matrix. Brian D. Baker, MA, CPP, is a security management consultant based in State College, PA. He has over 20 years professional security experience and also has operational experience in the document destruction industry. Serving corporate clients nationwide, he specializes in security risk assessment, workplace violence mitigation, executive protection and corporate investigation. Baker is also an adjunct criminology instructor for Penn State and a member of ASIS, International.
Manufacturers Surpass Illinois Electronics Recycling Targets
S
PRINGFIELD, IL—Illinois’ newly-launched electronics recycling program is already a success, according to an article on The State Journal-Register news website. So far, nearly 38.9 million pounds of electronics have been diverted from the state’s landfills and major electronics manufacturers have surpassed their recycling goals. With more than 140 private, not-for-profit and government-operated electronics collection sites statewide, the Illinois Environmental Protection Agency (IEPA) program is off and running in a big way. Major brand manufacturers, including Hewlett Packard, Sony, Best Buy, Apple and Samsung, are among those participating in the state-mandated program. The Illinois Electronic Products Recycling & Reuse Act requires them to register with the agency and meet assigned minimum recycling goals tagged to their sales of electronic devices. Companies that fail to register and participate are subject to fines. Only six had failed to do so at the start of 2013. “Beginning with program year 2013 and each year thereafter, manufacturer recycling goals are based on 50 percent of the manufacturer sales from two prior years,” explains IEPA official, Michelle Bentley. IEPA’s credit structure rewards electronics collected from sparsely populated areas and items donated for reuse by public high schools. Companies were credited for 42 million pounds of recycled electronics, exceeding the first-year goal of the law by 2.9 million pounds. State-certified recycler, BLH Computers Inc., processes more than 1.2 million pounds of electronics per year, according to the company’s website. Meanwhile, electronics recycling is becoming a source of revenue for notfor-profits, such as Habitat for Humanity, Goodwill Industries and the Salvation Army, which conduct electronics recycling collection programs. Illinois’ Habitat for Humanity has raised $25,000 through sales of recovered metals and components. In 2012, Land of Lincoln Goodwill Industries recycled 119,000 pounds of electronics and is partnering with Dell Reconnection to recycle and refurbish computer equipment. The Salvation Army in Springfield partners with BLH Computers for a weekly 4,000 pounds of electronics recycling. Illinois banned electronics from landfills beginning Jan. 1, 2012, by requiring major manufacturers to participate in free recycling programs statewide. Here are the top companies by recycling volume for the year: › Hewlett-Packard: 6 million pounds › Samsung: 5.4 million pounds › Best Buy: 4.4 million pounds › Panasonic: 3.6 million pounds › LG Electronics: 2.8 million pounds
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In the News Rethinking Recycling Journal Invites Industry to Uncover the Facts Behind the Full Paper Life Cycle
S
appi Fine Paper North America recently announced the release of eQ Journal 005:Rethinking Recycling, distinguishing between the facts and general misconceptions surrounding recycling and the paper life cycle. In this fifth edition of the company’s eQ series, the Journal sheds light on the benefits of recycling while challenging the common assumption that paper produced with a high percentage of recycled fiber is always better for the environment. “The use of recycled fiber is not a one size fits all solution. We should examine not just what’s in our paper, but take into consideration the sourcing of materials, the environmental impact of manufacturing, and understand what happens to paper as it moves through the life cycle,” said Laura Thompson , Ph.D., director of sustainable development and technical marketing, Sappi Fine Paper North America. “With this latest eQJournal, we invite our community to look at the bigger picture of recycling – the way we do at Sappi – to ensure our industry is putting recycled fiber to its best use, finding the most appropriate options that produce lower emissions and higher yield.” In fact, a study of our Somerset Mill included in the Journal revealed that adding 10 percent recycled content increases the product’s carbon footprint by 16 percent, compared to the same product made with 100 percent virgin fiber. More details on the study findings, as well as other industry statistics comparing the carbon footprints of different pulp sources using a comprehensive Life Cycle Analysis (LCA) can be found in the Journal. In addition to revealing the trade-offs associated with recycled fiber, this factbased publication also promotes best practices of recycling, raising awareness of practical ways consumers can reduce their environmental impact of using printed materials. To download a PDF version of Sappi’s latest eQ Journal 005:Rethinking Recycling, or access Sappi’s new library of recycling logos, please visit Sappi’s eQ microsite. To request a printed copy of eQ Journal 005, visit sappi@shore.net or call 800-882-4332.
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Subscribe to Security Shredding & Storage News. Call today 440.257.6453.
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Colorado Law Bans Electronics Waste
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ENVER, CO—Colorado’s state-wide electronics waste ban goes into effect this July. The website, EarthTechling. com reports that the law encompasses not just diverting electronics from landfills, but ties jobs creation to the program. The Electronic Recycling Jobs Act is intended to create hazardous waste handling jobs at certified recycling plants. Such jobs are considered “skilled,” due to the toxic chemicals, such as lead, mercury and arsenic, which are found in the circuitry and other electronics components. To fund the recycling and grow jobs, manufacturers are required to participate with collection programs they must promote and run. County commissioners may vote to opt out of the ban if no infrastructure is available and if the county cannot secure a minimum of two collection events per year, or provide a collection facility within the county. According to the United States EPA, recycling one million laptops saves the energy equivalent to the electricity used by 3,657 US homes in a year. One metric ton of circuit boards can contain 40 to 800 times the amount of gold and 30 to 40 times the amount of copper mined from one metric ton of ore in the U.S.
Naid Launches Campaign to Redefine ‘Data Destruction’
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he National Association for Information Destruction (NAID) has launched a campaign to redefine how people think about data destruction. “The general public now equates ‘shredding’ and ‘wiping’ with data destruction,” said NAID CEO Bob Johnson. “In reality, those words oversimplify the issue and our industry, and data security in general, has suffered as a result. Proper data destruction involves training, auditing, identifying vendor selection criteria, and developing policies and procedures.” Because the association has become so closely linked to proper data destruction, the campaign will take that connection one step further by literally using its acronym, NAID, as a verb that represents proper data destruction. “Ultimately, people will not shred or wipe their discarded records and IT assets,” said Johnson. “They will ‘NAID them,’ meaning they have outsourced the destruction process to a properly qualified service provider.”
American Forest & Paper Association Announces 2012 Paper Recovery Rate
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12 Security Shredding & Storage News. March / April 2013
he American Forest & Paper Association (AF&PA) recently announced that 65.1 percent of paper consumed in the U.S. was recovered in 2012. “Paper recovery is a success in our country because of the commitment millions of Americans make each day to recycling, whether it’s at home, work, or school,” said AF&PA President and CEO Donna Harman. “Our industry’s success in paper recovery is due in large part to the voluntary, market-driven product recovery system that we and so many others have fostered,” said AF&PA Board Chairman and Graphic Packaging International President and CEO David Scheible. “We will continue supporting education programs and initiatives that help drive awareness to increase recovery.” The annual paper recovery rate has nearly doubled since 1990 and remains above the trend line for the industry to achieve its goal of recovering more than 70 percent per year by 2020. Recovering paper for recycling is an integral part of the industry’s Better Practices, Better Planet 2020 sustainability initiative as it helps extend the life of paper and paper-based packaging products.
In the News More Secure Destruction Professionals Earn CSDS Accreditation
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he National Association for Information Destruction (NAID) conducted the last Certified Secure Destruction Specialist (CSDS) exam of the 2012-2013 testing period March 22, 2013. Thirty-four people took the exam at the NAID 2013 Annual Conference in Nashville, Tenn., which was the largest testing group of the year. Twenty-eight of the 34 passed the exam with 19 participants scoring a 95 percent or higher. “The success rate of approximately 80 percent is consistent with past exams,” said Katie Mahoney, NAID’s Director of Certification Operations. “The fact that so many scored above 95%, however, is remarkable and shows how hard they worked.” The CSDS exam consists of 300 questions about data protection legislation, physical security, risk management, operations and records management. It establishes an individual’s competency in seven subject areas. To prepare for the exam, NAID provides a CSDS handbook on the NAID website, a CSDS training webinar series and a sample exam after the webinar series ends. Of the 34 test participants, 16 participated in the CSDS training webinars last October.
Congratulations to the following individuals who can now use the CSDS accreditation in their professional titles: ✦ Brian A. Gubbels, CSDS ✦ Leon M. Augusty, CSDS ✦ Mark Mamon II, CSDS ✦ Shane Bakaric, CSDS ✦ Patti Michurski, CSDS ✦ Owen Bentrud, CSDS ✦ Brad Neeley, CSDS ✦ Van Burgess, CSDS ✦ Matthew Neuhaus, CSDS ✦ Robert Burke, CSDS ✦ Christopher Jay Ockenfels, CSDS ✦ Bailey Jean Burt, CSDS ✦ Michael L. Payton, CSDS ✦ Eric Caldwell, CSDS ✦ Ramin R. Sharifi, CSDS ✦ Savannah Rose Carver, CSDS ✦ Jacob Tanner Rapelye, CSDS ✦ James R. Christie, III, CSDS ✦ Vanna P. Root, CSDS ✦ Chris Davis, CSDS ✦ Timothy Joseph Simpson, CSDS ✦ Jim Doerr, CSDS ✦ Ethan Tucker, CSDS ✦ Katie Fletcher, CSDS ✦ Gary Will, CSDS ✦ Jon Forbes, CSDS ✦ Jason Fredricks, CSDS
Product/Equipment Profiles Hard Drive Shredder Ideal for Office Use
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h e n e w Model 0300 Jackhammer™ Hard Drive Shredder from Security Engineered Machinery (SEM) has a small footprint and is easy to use. Only 37” high, 45” wide, and 21” deep, it destroys hard drives, other electronic devices (cell phones, BlackBerrys®, PDAs, etc.), optical media (CDs and DVDs), and computer backup tapes. Its specially designed sawtooth, hooked cutters can handle 125 to 500 drives per hour (depending on type), reducing them to random 1½” shreds. Fast, safe, clean, quiet, and easy to use, the Model 0300 Jackhammer is specifically designed for the office environment. The Model 0300 Jackhammer is designed for environments requiring secure destruction of lower-volume media, such as data centers, hospitals, and other facilities that need to destroy confidential/sensitive information in accordance with various government regulations and industry standards (HIPAA, FACTA, SOX, PCI DSS, etc.). It satisfies National Security Agency requirements for physical destruction of drives after they have been degaussed by an NSA-listed degausser. A key is required to start the unit, so only authorized personnel can use it. For more information, contact James T. Norris, Vice President, Norris & Company, 508-510-5626, jim@norrisco.com or visit www.semshred.com.
Allegheny Introduces 5HD3 Hard Drive Shredder
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he new Allegheny 5HD3 Hard Drive Shredder is powered by a 3 Hp motor and hightorque drive train. As compact and rugged as it is affordable, this powerhouse shredder can irretrievably destroy 10 to 12 hard drives per minute—that’s up to 600 hard drives per hour! Allegheny’s 5HD3 Hard Drive Shredder is ideal for secure destruction service providers, Records & Information Management (RIM) centers, and e-scrap recyclers. Features of the Allegheny 5HD3 Hard Drive Shredder: • Cost-effective, secure destruction of hard drives and electronic materials • Available with single- or three-phase power supply • Extremely rugged and durable, with a gravity-feed input chute and aggressive hooked cutters made from heattreated tool steel • Compact, reliable shredder offering impressive performance with minimal noise and vibration By adding an Allegheny 5HD3 Hard Drive Shredder, your company can add hard drive destruction to its services to meet a growing demand. The 5HD3 shredder can be installed on a truck for mobile on-site destruction of hard drives, PDAs, and other data storage devices. For more information contact Allegheny Shredders at 800-245-2497, 724-468-4300 or solutions@alleghenyshredders.com or visit www.alleghenyshredders.com
attention: readers!
Would you like more information about products and equipment advertised in this issue? If so, please complete the Equipment Locator Service form located between pages 8 & 9 and fax to 440-257-6459.
Security Shredding & Storage News. March / April 2013 13
In the News Second HIPAA Breach at Mississippi Hospital
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ACKSON, MS—A laptop computer containing tens of thousands of patient health records went missing at the University of Mississippi Medical Center, according to articles on HealthCareITNews.com and HealthcareFacilitiesToday.com. UMMC officials filed a breach notice on January 22. The password protected laptop held unencrypted PHI of adult patients who participated in clinical studies between 2008 and January 2013. The records include names, addresses, dates of birth, Social Security numbers, diagnoses, medications, treatments and other clinical information. Hospital officials said the computer was used by UMMC clinicians working in a non-public, patient-care area. To date the device has not been recovered. “We take the privacy and security of our patients very seriously and Medical Center staff responded quickly to this incident to protect our patients’ personal and protected health information,” said James Keeton, MD, UMMC Vice Chancellor for Health Affairs. “We believe it is unlikely the information on this computer has actually been viewed, accessed, used or disclosed. However, this incident is troubling and we are doing all we can to remedy the situation and prevent incidents like this in the future.” This was the second HIPAA breach to occur at UMMC in recent years. In 2011, another laptop containing PHI of some 1,400 patients involved in a study at UMMC was stolen, according to an editorial on DamonCarpenter.com. The records included age, sex, race, zip code and lab results, but not names and Social Security numbers. However, the laptop held PHI of another 75 patients whose PHI was much more sensitive and identifiable.
ACS Group Welcomes Jim Holbrook as New President
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CS Group recently announced Jim Holbrook as its new President. Mr. Holbrook comes to ACS with extensive experience in engineering and manufacturing companies with global operations. Jim is a mechanical engineer with an MBA and spent over 20 years with the Emerson Electric Company, with the last 11 years in division president roles for the controls and motor businesses of Emerson. Jim then was GM for the ITT North American Residential & Commercial Water business, and most recently was President and CEO of Ramu Inc., a venture capital funded start-up company that was sold to Regal Beloit. Holbrook said “I am pleased to be part of the ACS Group and look forward to serving our customers and growing our leadership position.” ACS Group distributes products under the brand names AEC, Sterling Products Inc., Cumberland Engineering, Colortronic North America, ACS Group Walton/ Stout, Wabash, Carver and Economizer.
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