DGB Magazine July 2024

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Editors Comment

4 Cyncly’s Sales Manager Greg Beachim Explains Why Fabricators Need To Think About Succession Planning 6 Endurance® Doors Boosts Sales Support Package 9 Merchants’ April Sales Up +3.9% But Down -11.0% Like-For-Like 10 How Child-Proof Doors And Windows Can Boost Sales 12 The Rise Of Heritage Style Steel-Look Windows And Doors 14 Everest Owed More Than £30m As It Went Under 16 GAP Acquires Horizon Plastics 18 Thermoseal Group Sold To Fenzi In Landmark Deal 20 “Future Ready Together” – Eurocell’s Fabricator Forum Serves As A Platform For Growth 22 A Brief History Of The Use Of Windows And Doors 24 Darren Woodcock Appointed General Manager At Deceuninck

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26 New Group MD At Listers & GJB As Roy Frost Announces Departure 28 The Industry Faces A Tricky Period Coming Up 30 VEKA Collaborate To Combat Crime With Intensive Workshop 32 What Could The Second Half Of This Year Have In Store?

34 Interactive 3D House Is Centrepiece Of New Website By Saint-Gobain Glass 36

VIG vs DGU

38 Fenestration Needs Labour’s Homes Plan To Work 40 Labour Wins Landslide Victory In 2024 UK Election

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42 Thermoseal Group’s Thermoflex Silicone Foam Rubber Spacer Is Most Thermally Efficient On The Market 44

QANW: Consumer Duty

45 The Difference Between Domestic And Commercial IBGs Double Glazing Blogger www.doubleglazingblogger.com

EDITORS COMMENT Welcome to the July edition of the DGB digital magazine!

After the malaise of June and the build-up to the UK General Election, July was a far more energetic month, even if the school holidays in England were about to get underway.

Labour began to put meat on the bones of their plans for the economy, including the highly important house-building plans in which they promised at least 300,000 new homes per year for the next five years. Naturally, this is of interest to our sector both from a new-build perspective as well as the general uplift in the housing market which brings with it a boost in home improvement spending.

Although the plans are ambitious, they face major hurdles, with the main one being the lack of skilled workers to be able to actually reach those targets. Without the people needed to build them, it would be very difficult to reach those targets.

As many of us head off for summer holidays with family and friends for some well-earned R&R, I know that the industry will be looking beyond the end of August in the hopes that a new Government and new plans for the economy bring a boost to a year which has proven pretty difficult so far.

We hope you enjoy this edition of the DGB digital magazine!

TECHNOLOGY

CYNCLY’S SALES MANAGER GREG BEACHIM EXPLAINS WHY FABRICATORS NEED TO THINK ABOUT SUCCESSION PLANNING solely on getting frames out the door and fulfilling orders.

However, taking the time to step back, assess, and identify areas for improvement can be a crucial exercise. While this process might seem daunting, it is essential to avoid becoming another victim of a challenging period.

One significant barrier to futureproofing is the reluctance to adopt new technologies.

Many fabricators adhere to the adage, “if it ain’t broke, don’t fix it,” which might hold for the short term but Since 2019, the window fails to ensure long-term fabrication industry has faced significant upheaval, with a 60% resilience against economic fluctuations. Traditional systems, reduction in fabrication. This often comprising complex concerning trend underscores spreadsheets and makeshift the critical need for robust succession planning and future- processes, are prone to costly proofing strategies. The industry, errors and heavily reliant on human labour. which once thrived during the 1980s’ “white gold” era, is now Embracing software solutions grappling with a challenging market, leaving many fabricators can make a business scalable questioning the viability of their without the need to continually increase headcount, each businesses. time adding to the company’s overhead. Some business For many long-time fabricators, owners shy away from software the thought of retiring and simply shutting down operations subscriptions, viewing them as a direct hit to the bottom line, yet seems like an inevitable choice, readily hire additional staff when especially when faced with the needed. This mindset overlooks difficulty of making healthy the substantial benefits that the profits. However, there is an right software can bring. alternative path. By preparing their businesses for the future, Choosing window design fabricators can ensure they software that aligns with leave behind a profitable legacy business needs can significantly for their children, management, enhance profitability. For or even potential buyers. The example, Window Designer by key question to address is whether the business is scalable Cyncly offers an integrated suite of products designed to and sustainable beyond the streamline the entire process, current ownership. If critical from initial homeowner knowledge and expertise leave contact to final installation. with the owner, the business’s Orders can be electronically future is jeopardised. transmitted through each stage – homeowner, window It’s easy for fabricators to company, fabricator – reducing become entrenched in the daily the reliance on manual entry and grind of production, focusing 4 DGB Magazine - Technology

minimising errors.

Historically, the process involved manual drawings on paper, and reprocessing orders multiple times across different systems, each stage introducing potential errors and costs. By contrast, modern software can accelerate the window design process, reduce errors, and eliminate associated costs such as remakes and delivery issues.

Investing in a comprehensive software solution like Window Designer not only enhances efficiency but also cuts down on unexpected costs. This holistic approach allows businesses to deliver consistent, errorfree service to customers, homeowners, and fabricators alike. The financial commitment to software, such as a £100 monthly subscription, pales in comparison to the £300 weekly wage for additional staff, not to mention the savings on training and error mitigation.

Ultimately, viewing software adoption as an investment rather than a cost is crucial. It’s not just about the immediate impact on the balance sheet but understanding the long-term pipeline of costs and savings.

Futureproofing a business involves more than maintaining current operations; it requires strategic planning, embracing technology, and ensuring that the business can thrive even when the original owners step down.

Succession planning and embracing technological advancements shouldn’t be seen as optional. By modernising their operations and ensuring their businesses are scalable and sustainable, fabricators can secure a prosperous future and leave a legacy.

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Steel-look design meets unparalleled thermal performance. Complementing the highly sought after Internal Door, this latest launch is the right product to be offering at the right time.

Don’t get left behind. Stand out from the competition and futureproof your business by opening an account with Origin today.

Call 0808 192 0042 or visit origin-global.com/partner-with-origin

Bi-fold Doors

Front Doors

Internal Doors

Sliding Doors

Windows

DOORS

ENDURANCE® DOORS BOOSTS SALES SUPPORT PACKAGE

Endurance® Doors has enhanced the already comprehensive range of sales support it offers its installer partners.

The manufacturer of solid, secure, and stylish composite doors has published a new and comprehensive 148-page brochure.

The new brochure, which is the brand’s largest to date, makes it easier for installers to showcase the Endurance range and for homeowners to choose from an ever-growing portfolio of door styles, colours, glazing and door furniture.

The new Endurance® Doors brochure also combines the best of off and online media in order to deliver maximum benefit and value.

Smartphone scannable QR codes allow users to complement their on-page experience with easy access to complementary digital resources such as videos, online door designers and 3D product imagery viewable from 360.

Speaking of the new brochure, Russell Hensman, group marketing manager at Endurance® Doors, said: “Our commitment

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to offering high-quality sales support to our installer partners is relentless and we never stop looking for new avenues and opportunities to help them generate enquiries – and to convert those leads into physical orders.

“The introduction of our new and biggest ever brochure adds to an extensive package of value-adding assistance that already includes help with digital marketing, the supply of showroom materials, and access to useful assets such as installation photography and video case studies.”

Summing up, he adds: “The new Endurance® Doors brochure reflects the aspirational nature of our range as well as the fact that a new door is a major investment with huge impact on the overall kerb appeal of a property. Thanks to its high-quality design, inspirational imagery and use of premium print methods and materials, our new brochure compels people to pick it up and learn more.”

Web: https://endurancedoors.co.uk/

MERCHANTS’ APRIL SAL -11.0% LIKE The latest Builders Merchant Building Index (BMBI) report, published in June, shows builders’ merchants’ value sales were up +3.9% in April compared to the same month a year ago. Volume sales increased +4.7% and prices eased -0.8%.

However, with three additional trading days this year, like-for-like value sales were down -11.0%.

Year-on-year, eight of the twelve categories outperformed Total Merchants, with Workwear & Safetywear (+28.9%), Miscellaneous (+15.0%), Decorating (+14.1%) and Plumbing Heating & Electrical (+13.2%) in the lead. The three largest categories – Heavy Building Materials (+1.4%), Timber & Joinery Products (+1.4%) and Landscaping (+3.2%) – all grew more slowly.

April total value sales were +5.0% higher than the previous month. Volume sales increased +7.4% and prices were down -2.3% compared to March. With one more trading day in April, like-for-like value sales were flat (+0.0%). Ten of the twelve categories sold more, with seasonal category Landscaping (+15.4%) well up.

But Heavy Building Materials (+4.8%) and Timber & Joinery Products (+3.6%) recorded more moderate growth. Plumbing Heating & Electrical (-1.4%) and Workwear & Safetywear (-4.6%) were the weakest performing categories.

Total merchant sales in the 12 months from May 2023 to April 2024 were -4.7% lower than the same period the year before (May 2022 to April 2023). Volume sales slumped -9.6% and prices rose +5.4%. With four extra trading days in the most recent 12-month

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period, like-for-like sales were down -6.3%.

Nine categories sold more with Workwear & Safetywear (+8.3%), Decorating (+7.5%) and Miscellaneous (+5.3%) the strongest performers. The three largest categories – Heavy Building Materials (-5.0%), Landscaping (-5.7%) and Timber & Joinery Products (-11.3%) – all sold less.

Total value sales from January to April were -4.4% down on the first four months of 2023.

LES UP +3.9% BUT DOWN E-FOR-LIKE looking much better. Interest rates are holding firm at 5.25% and any chance of a cut is likely to be at least August. Inflation has finally dropped to +2.3% yet prices are still increasing, and some goods are increasing more than others which is squeezing many household budgets.

“Despite all the negatives, the most recent GfK Consumer Confidence Index scores for May show an increase in positive outlook for personal finances and consumers expectations for the economy, with the overall index improving two points to -17. With a general election just weeks away, and a near-certain expectation of a change in government, could there be a bounce in the economy and much needed relief for consumers, trades and Builders’ Merchants in the second half of the year?”

Mike Rigby, Managing Director of MRA Research which produces the BMBI report says: “Heavy rainfall and strong winds again disrupted construction output, with the latest ONS data reporting all bar two sectors contracting in April. Private new housing (-4.4%) and private repair and maintenance (-2.5%) were the biggest losers year-on-year.

“On the face of it, the forecasts for the economic headwinds which are impacting new building works and RMI projects aren’t

Set up and run by MRA Research, the BMBI – a brand of the Builders Merchants Federation – is a monthly index of builders’ merchant sales, and the most reliable, up-to-date measure of Repair, Maintenance, and Improvement (RMI) activity in the UK. The index is based on actual sales from GfK’s Builders’ Merchant Point of Sale Tracking Data, which captures value sales out to builders from generalist builders’ merchants, accounting for 92% of total sales from builders’ merchants throughout Great Britain. An in-depth review, which includes commentary by sector experts, is provided each quarter.

April’s BMBI report is available to download at www.bmbi.co.uk.

MARKET REPORTS Market Reports - DGB Magazine 9

HOW CHILD-PROOF DOORS AND WINDOWS CAN BOOST SALES Victoria Brocklesby, COO at Origin, the UK manufacturer of bespoke aluminium windows and doors, explains how prioritising child safety can help you maintain a competitive edge in 2024 and beyond.

There are 420,000 children admitted to A&E for injuries every year. A quarter of these are due to wrist and hand-related trauma.

Among them are trapped fingers in doors, which the Royal Society for the Prevention of Accidents (RoSPA) predicts 30,000 children fall foul of each year.

It’s easy to understand why this occurs so prolifically. Children’s fingers are small, which fit perfectly into gaps. They are also naturally curious, don’t understand risk, and have a lack of coordination and spatial awareness, which means they are prone to accidents.

Although bumps and grazes are a fundamental part of growing up, many are preventable. So, it’s only natural that families want to protect their children against injury.

The opportunity for installers This offers a clear opportunity for installers to stand out in a crowded market. Offering products that prioritise child safety will instantly increase the emotional buy-in of customers because you are giving them peace-of-mind that their family will be safe and protected.

Once families know that some windows and doors are safer than others, it’s impossible to ignore. No family wants to compromise the safety of children, whether it’s their own child or grandchildren, or the family they plan to sell their home to in the future.

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What makes a child-safe product To help educate your customers about the best products on the market, you must first understand the three main causes of doorrelated injuries and how to prevent them: 1. Trapping – closing doors and cupboards are the most common cause of trapped fingers and hands. Opting for doors that feature finger-safe gaskets, like Origin’s aluminium bi-fold doors, will prevent fingers from getting caught in doors for both children and adults.

2. Falling – children are naturally inquisitive and love exploring their environment.

And, without an understanding of risk, means they are often found climbing on furniture, stairs, and low windowsills.

Windows with safety latches and restrictor hooks to limit the opening will minimise the chances of children climbing and falling out of openings.

3. Tripping – thresholds can present a trip hazard at all ages. So, for homeowners installing a new bi-fold or sliding door in a home, we’d recommend choosing a system that offers a low threshold, like the new Origin bi-fold door (OB-36+). This is beneficial for children when playing or crawling, and other members of the family that may have mobility issues.

Plus, it creates an uninterrupted feel between the indoors and outdoors when opened.

Final thoughts Keeping children safe will always be a top priority for families. So, demonstrating you understand this and offering products designed specifically to ensure safety is a surefire way to differentiate your business from the competition and convert leads into those all-important sales. Origin ensures its aluminium doors and windows are the safest on the market by featuring a range of industry-leading child-proof features, including finger-safe gaskets, magnetic catches, restrictor hook options, and an 8-point locking system. So, you can recommend them with confidence, knowing they’ve been designed for family life.

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THE RISE OF HERITAGE STYLE STEELLOOK WINDOWS AND DOORS In recent years, the fenestration sector has seen a growing trend towards heritage-style steel-look windows and doors. These products, inspired by the industrial aesthetics of early 20th-century architecture, have gained popularity for their ability to blend vintage charm with modern functionality. This trend is more than just a fleeting fashion. It represents a significant shift in consumer preferences and architectural design that could shape the window and door market over the next five years. Here’s why.

The Appeal of Heritage Style Steel-Look Windows and Doors Aesthetic Versatility: Heritage-style steel-look windows and doors are celebrated for their aesthetic versatility.

They offer a distinctive, timeless look that complements various architectural styles, from traditional to contemporary.

The slender sightlines and grid patterns reminiscent of early steel windows lend a sense of elegance and sophistication, making them a popular choice for both renovations of historical buildings and new constructions aiming for a vintageindustrial vibe.

Modern Performance: While the aesthetic appeal of steel-look windows and doors is rooted in history, their

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performance is thoroughly modern.

Advances in manufacturing have allowed for the creation of steel-look products using materials such as aluminium and uPVC, which provide superior thermal performance, durability, and ease of maintenance compared to traditional steel. These modern materials can mimic the look of steel while offering enhanced energy efficiency and weather resistance, making them practical for today’s building standards.

Customization and Flexibility: The rise of bespoke home design has driven demand for customizable products.

Steel-look windows and doors fit perfectly into this trend, offering a range of design options including different grid patterns, colours, and finishes. This customization allows homeowners and architects to achieve a unique look tailored to their specific design vision, further fueling the popularity of these products.

Market Dynamics and Growth Potential Consumer Demand: The resurgence of heritage aesthetics in interior design has played a significant role in the growing demand for steel-look windows and doors. Homeowners are increasingly looking for ways to add character and individuality to their

The Future Outlook properties, and these products offer a visually striking solution. Additionally, the trend towards renovating and preserving historical buildings has boosted demand for windows and doors that match traditional styles while meeting modern performance requirements.

Regulatory and Environmental Factors: Energy efficiency and sustainability are key concerns in the building industry. Modern steel-look windows and doors, constructed from advanced materials, meet stringent energy efficiency standards, which is crucial as governments continue to tighten building regulations to combat climate change. Their ability to offer superior insulation and reduce energy consumption makes them an attractive option for eco-conscious consumers and developers.

Technological Advancements: Innovations in manufacturing and materials science have made steel-look windows and doors more accessible and affordable. Techniques such as thermal break technology, advanced glazing, and precision engineering have improved the performance and longevity of these products. As technology continues to advance, we can expect further improvements in cost-effectiveness and performance, making these windows and doors an even more compelling choice for a wider audience.

Economic Considerations: While heritage-style steel-look windows and doors can be more expensive than standard options, their long-term value justifies the investment. The durability and low maintenance requirements of modern materials reduce the overall cost of ownership. Moreover, their aesthetic appeal can enhance property value, making them a smart investment for homeowners looking to improve their property’s marketability and resale value.

Over the next five years, I anticipate that the popularity of heritage-style steel-look windows and doors will continue to grow. This growth will be driven by a combination of aesthetic appeal, modern performance, and a market increasingly focused on customization and sustainability.

Integration into Mainstream Design: As more architects and designers embrace the heritage style, steel-look windows and doors are likely to become a staple in mainstream design. Their ability to provide a unique and elegant look while offering modern benefits aligns perfectly with current design trends and consumer preferences.

Innovation and Affordability: Technological advancements will continue to drive down costs and improve performance, making steel-look windows and doors more accessible to a broader market. Increased competition among manufacturers will also spur innovation, leading to new designs and features that further enhance their appeal.

Regulatory Alignment: As building regulations evolve to prioritize energy efficiency and sustainability, steellook windows and doors, with their advanced performance characteristics, will be well-positioned to meet these requirements. This alignment with regulatory trends will further boost their adoption in both residential and commercial projects.

The rise of heritage-style steel-look windows and doors reflects a broader shift towards combining historical aesthetics with modern performance.

This trend is poised to shape the future of the UK window and door market, driven by consumer demand for unique, customizable, and sustainable design solutions. Over the next five years, continued innovation and a focus on energy efficiency will likely cement the position of steel-look windows and doors as a key player in the fenestration industry. For homeowners, architects, and developers alike, this trend offers exciting opportunities to enhance the beauty and functionality of their buildings.

Aluminium - DGB Magazine 13

EVEREST OWED MO IT WENT Weeks after the collapse of one of the largest national installers of windows and doors, Everest 2020 Ltd, it has been revealed that the company went under owing more than £30m to a variety of creditors.

Array of creditors On June 20th new documents were published on Companies House which detailed the creditors to which Everest 2020 owed money to. You can view that particular document by clicking here.

It is a mighty list, with HMRC and suppliers taking the brunt of the damage. Looking at the documents, it was obvious the future of the company was never going to be a positive one, with market conditions and a failure to adapt to a very changed market contributing to the downfall of the company.

In the end, the closure of Everest resulted in the loss of more than 350 jobs. In June 2020 a pre-pack administration managed to save the company and let it limp on for a few more years. But even back then I think most of the sector realised that time for a company like Everest was ticking away.

The ending of what was once an iconic brand is a sad one. They were one of the few household brands our sector had, and were one of the companies that propelled PVCu into the mainstream. But the business never adapted. The market around them changed but they did not. Using the same sales

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methods which the public grew out of a long time ago.

In documents published by administrators ReSolve, COVID and cost increases were blamed as part of a number of reasons for a failure of the business. Even though the pre-pack saved them four years ago, the business was not able to ride out this

ORE THAN £30M AS T UNDER But are we looking at the end of the national model altogether? You only need to look at the books of Anglian to see that their last financial year is comfortably not as good as the previous. They will be coming under the same pressures and strains as Safestyle and Everest did. Could they run into trouble at some point in the medium term too?

Keeping a national installations business afloat at a time like this is a difficult model to run. These are big beasts to feed. They require constant turnover to keep their low-margin models going. Small bumps in the road can be enough to pull the rug from companies who require mass volume at low margins. Our industry is still in a quiet period and the hesitation caused by the upcoming election is not helping. Are we now moving into an era in our industry where national or maybe even large regional installers will simply become consigned to history?

particularly difficult period of trading.

End of the national model?

We are down to just one national installer, Anglian. The brands, assets and order books of Safestyle and Everest have been swallowed up by Anglian and now trade as brands underneath that business.

What this is though is a great opportunity for SME installers to impress upon it’s customers their generally better levels of service, quality and value for money.

Speaking from experience customers still like to support local businesses. With larger businesses struggling to stay around it is the longevity of smaller, higher quality companies that will stand out during times of turbulence and recession.

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GAP ACQUIRES HORIZON PLASTICS

M&A activity in our sector continues as it has been announced that trade-counter business GAP has acquired southwest-based Horizon Plastics for an undisclosed sum.

Here is the statement in full, published on the GAP website: GAP is delighted to announce the acquisition of Horizon Plastics in the Southwest.

Horizon Plastics operate 3 successful depots in Launceston, Bodmin and Helston in the Southwest, making them the perfect fit for GAP’s continued expansion in this area.

Established back in 2012, Horizon Plastics have expertly serviced customers with a wide variety of low maintenance building products and became a customer of GAPs approximately 5 years ago, supplying the full range of HomeLine Building Products.

The strength of the relationship both sides have forged over the years, has made the acquisition both strategic and logical for all concerned.

Simon Bird, GAP’s Joint Founder commented about the acquisition. “It’s great to have the Horizon depots join our network. Their depots are perfectly located in Cornwall, which has long been an area our business

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has wanted to strengthen in. It also follows the opening of our depots in Taunton and Exeter earlier this year, which have provided an important logistical corridor into this territory. We’re now keen to help these new depots prosper and deliver the improved service and product offerings to new and existing customers in the locality.”

Andrew Jones, from Horizon added, “The deal with GAP will be welcomed by our existing team members, as we can now go even further to support our customers by being able to call upon the size and scale that GAP can offer. We will be able to carry more stock, offer improved deliveries and collections, whilst offering the full range of products they manufacture.”

As part of the deal, GAP are delighted to welcome 12 new team members to the overall team.

We are likely to see further consolidation within the market this year, as financially stronger companies make the most of their positions and take over smaller rivals to increase their own market share.

DGB | 2024

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They will generate over 350,000 page views this year alone. DGB continues to grow and expand, covering even more of the diverse sector that is UK fenestration. Join the industry's best conversation: www.doubleglazingblogger.com

Business - DGB Magazine 17

THERMOSEAL GROUP SOLD TO FENZI IN LANDMARK DEAL

Breaking M&A news from the UK fenestration sector as it has been announced that Thermoseal have been acquired by Milan-based Fenzi Spa Group for an undisclosed sum. Here is the press release published by Thermoseal announcing the acquisition: Thermoseal Group has been acquired by

Fenzi Group Spa (Fenzi), a Milan-based chemical company specialising in glass processing solutions, in a deal that marks a significant milestone for both companies, and promises to open up new opportunities for customers of both companies.

Fenzi has agreed to buy a 100% shareholding in Thermoseal Group for an undisclosed amount, which includes manufacturing and warehousing facilities in Birmingham and Wigan. Previous owner Gwain Paterson will remain as Managing Director, and Mark Hickox will continue as Sales Director.

“We are pleased to announce this exciting news, which is an ideal fit to help with our aspirations to become a true global player in the IG components market with our performance-leading Thermoflex and Thermobar warm edge spacer systems,” Gwain said.

“We are delighted to work with the Fenzi team in the next phase of our company’s growth, and apart from new owners everything remains the same. We have well-

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established supply chains and we look forward to continued business with our longstanding customers.”

Alessandro Fenzi, CEO of Fenzi Group, said: “We welcome Thermoseal to the Fenzi family. Their expertise in IG solutions, particularly the innovative Thermoflex flexible spacer product, complements our global growth strategy.”

The acquisition underscores Fenzi’s dedication to fostering collaboration, innovation, and excellence within the glass industry, and the acquisition will allow Fenzi Group to expand Thermoflex and Thermobar sales internationally.

Thermoseal Group manufactures Thermoflex at its site in Wigan using the very latest compounding, extruding and processing machinery, alongside Thermobar rigid spacer bar.

All components supplied by Thermoseal Group, including desiccant, sealant and injection moulded fittings, are extensively tested to ensure that the insulated glass units exceed the expected lifespan of the windows they are used in.

Thermoseal Group also has a rapidly expanding export division, which will benefit from the increased investment promised by the acquisition by Fenzi.

For more information, please visit www.thermosealgroup.com, or call 0121 331 3955.

Business - DGB Magazine 19

“FUTURE READY TOGETHER” – EUROCELL’S FABRICATOR FORUM SERVES AS A PLATFORM FOR GROWTH fabricator partner programme, to help fabricators grow their business and stand out in their markets.

CEO, Darren Waters, who delivered a presentation on Investing for the Future at the forum, believes the event highlighted the power of collaboration and the resilience of the industry, he said;

‘Future ready together’ was the theme of this year’s Eurocell Fabricator Forum, which was attended by over 80 Fabricators determined to grow their businesses.

Eurocell’s message to its fabricator partners was one of unity, and that its market-leading technical expertise, innovation and vision will support fabricators with the knowledge, tools and products they need to grow.

The power of partnership and working together was highlighted throughout all the presentation sessions. With early signs of growth already visible and industry challenges beginning to ease, the potential for success is clear.

This year’s forum was Eurocell’s biggest to date, taking place in June at Pride Park Stadium in Derby. The system house launched a number of products, initiatives and exclusive benefits for its fabricator partners as well as running through its strategic vision.

This included the recently announced ‘Eurocell Grow’, an industry leading

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“It was a fantastic day and there was a real buzz and energy. The response we’ve had from partners indicates that they feel we are on the same page and all working together to drive innovation, share best practices, and ultimately support the success of our businesses and industry following a tough period.”

The forum featured several key sessions including •

Gary Driscoll, Sales and Commercial Director at Eurocell and host for the forum, kicked off the proceedings with a detailed snapshot of the market and shared updates from the Eurocell Technical Panel.

•

Ian Kernaghan, Head of New Products, Design & Development at Eurocell, spoke on ‘Innovation and Sustainability,’ detailing upcoming sustainability initiatives.

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Martin Benn, Head of New Build at Eurocell, presented ‘Adapting for Tomorrow,’ discussing the changing regulatory landscape and how Eurocell is prepared to meet these challenges.

•

Sean Bunyan, Head of Commercial Operations at Eurocell, shared insights on ‘Inspirational Lifestyle Products,’ highlighting growth opportunities in Garden Rooms, EurXtensions,

The marketing team, James Bosley, Senior Marketing Manager and Kiran Slater, Marketing Manager, officially launched the new Eurocell Grow Programme for fabricators and shared the benefits on offer to Fabricators.

Nick Trueman, General Manager at fabricator, Direct Window Supplies, who attended the forum, said the event was a great chance to network; “It’s good to see industry colleagues outside the typical day-to-day, share ideas and go back with opportunities to reinvigorate the business to drive sales and growth heading towards next year.”

Robert Waller, Southern Sales Director at Lister Windows, also felt the event provided real value to his team, he said; “It’s very important for our business to have community, to talk innovation and taking the time to get people together is absolutely key to success.”

External speakers were also in attendance at the forum and included: •

Alex Lewis and Leon James from Renolit, who discussed upcoming colour trends.

•

Michael Butterick, Marketing Director at Saint Gobain-Glass, provided insights from the Energy House 2.0 project, featuring Eurocell Modus windows in state-of-the-art, real-world testing environments to assess thermal, air tightness, and noise reduction performance.

Gary Driscoll added: “We are ready to provide our fabricators with forwardthinking products, tools and initiatives, as our announcements demonstrated during the event. Future-ready together underpins our support for our partners and we are all excited about bringing success to our fabricators in the coming months.”

For more information about Eurocell, visit www.eurocell.co.uk. Highlights of the event are available on this video.

General & PVCu - DGB Magazine 21

A BRIEF HISTORY OF THE USE OF WINDOWS AND DOORS

Ancient Beginnings The history of windows and doors is as ancient as human civilization itself. In early human settlements, simple openings in walls served as rudimentary doors and windows.

These early apertures were primarily for ventilation, light, and access but lacked any form of covering or closure.

Ancient Egypt and Mesopotamia In Ancient Egypt and Mesopotamia, the use of doors became more sophisticated.

Egyptian tombs and temples featured elaborately decorated doors, often made of wood and stone, signifying the importance of the building. Mesopotamians used doors in their ziggurats and homes, employing early hinges and locks.

Windows in these ancient civilizations were small and primarily for ventilation. They were often placed high on walls to allow hot air to escape and light to enter while maintaining privacy and security.

Classical Antiquity The Greeks and Romans advanced the use of doors and windows significantly. In Roman architecture, doors were constructed from various materials, including wood, bronze, and marble. They employed complex

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hinge systems and developed early forms of locking mechanisms. The Romans also introduced glass into window design, a luxury item at the time, used in the homes of the wealthy.

Windows in Roman architecture became more functional and decorative. Glass windows, although rare, were used in important buildings and wealthy homes, indicating a shift towards more permanent and aesthetic architectural elements.

The Middle Ages During the Middle Ages, the design and construction of doors and windows evolved further. Castles and fortresses featured heavy, wooden doors reinforced with iron to provide security. The development of stained glass windows in churches and cathedrals marked a significant advancement. These windows served not only to let in light but also to tell religious stories and glorify God through their intricate designs and vibrant colours.

Medieval homes typically had small, shuttered windows without glass. Shutters were used to keep out the elements and provide security when closed and could be opened to allow light and air into the home.

The Renaissance and Baroque Periods The Renaissance period saw a resurgence in art and architecture, bringing about significant changes in the design of windows and doors. Large, ornate doors became a common feature in palaces and public buildings, symbolizing power and grandeur. The use of glass became more widespread, and windows grew in size and complexity.

During the Baroque period, windows and doors became even more elaborate.

Windows often featured intricate mullions and transoms, and doors were richly decorated with carvings and moldings, reflecting the ornate style of the era.

The Industrial Revolution The Industrial Revolution brought about mass production and new materials, transforming the manufacturing of windows and doors. Iron and steel began to replace wood in door construction, offering increased durability and security. Large, factory-produced glass panes became available, leading to the widespread use of sash windows in residential and commercial buildings.

Standardization and the ability to produce

components on a large scale made windows and doors more affordable and accessible to a broader segment of the population.

The 20th Century and Modern Day The 20th century saw rapid advancements in technology and materials, influencing the design and functionality of windows and doors. Aluminum and uPVC became popular materials due to their durability and low maintenance. The development of double-glazing improved energy efficiency and sound insulation, making homes more comfortable.

Modern windows and doors are characterized by their versatility, energy efficiency, and security features. Smart technology has also been integrated, allowing for automated operation and enhanced security.

Conclusion From simple openings in ancient walls to sophisticated, energy-efficient designs, the history of windows and doors is a testament to human ingenuity and our desire for comfort, security, and aesthetic appeal. As technology continues to evolve, so too will the designs and functionalities of these essential architectural elements, shaping the way we live and interact with our environments.

General & PVCu - DGB Magazine 23

DARREN WOODCOCK APPOINTED GENERAL MANAGER AT DECEUNINCK “Our customers are fantastic and personally, and as a team, we very much look forward to working with and supporting them, long into the future.”

Darren joined Deceuninck in 2016 as Head of Operations. Previously holding a number of leadership roles within the window and door industry including specialist foiling operations.

Darren’s expertise in this area has been instrumental in the development of Deceuninck’s market leading colour offer.

Darren Woodcock has been appointed as the new General Manager of Deceuninck’s UK operation.

Heading up the business with immediate effect [1/7/24] he picks up the reigns from Rob McGlennon, who steps into a new leadership role as Commercial Director.

Darren said: “Deceuninck is a fantastic company and delivering a lead to the window and door industry in the UK – and globally – in product innovation and sustainability.

“We’re designing and investing in the development of a new generation of products that are more energy efficient, incorporate more recycled content, generate less carbon in manufacture and are easier to recycle at end of life.

“To have the opportunity to head up our business in the UK is an absolute privilege.

We have a highly experienced senior leadership team, and committed employees, with a shared focus on customer service excellence and quality manufacture.

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Darren’s appointment means that Rob McGlennon, who had held the post since 2017, having joined Deceuninck as Sales Director in 2014, moves into a new leadership role of Commercial Director.

He is tasked with working alongside Darren to deliver Deceuninck’s medium-and-longterm strategy for the UK. Rob said: “Having on a personal note worked with him for more than 25 years, Darren is a top guy in every sense and without a doubt perfect for the role and leading Deceuninck into what I am confident will be a rewarding and successful future.

“He has been instrumental in building that team and in driving forward manufacturing innovation, in what has become a Europewide centre of excellence in PVC-U extrusion and foiling.

“I’m very much looking forward to working alongside Darren to evolve and set our strategy to ensure that Deceuninck and our customers remain at the forefront of innovation, today and tomorrow.”

For more information about Deceuninck, call 01249 816 969, email deceuninck.ltd@ deceuninck.com or visit www.deceuninck. co.uk

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NEW GROUP MD AT LISTERS & GJB AS ROY FROST ANNOUNCES DEPARTURE

In a statement posted on social media last week, Roy Frost, Director of GJB Holdings is stepping down. He announced that the Group MD role would now be taken up by Steve Gardiner.

This is the statement in full posted to LinkedIn last week: 📢 Exciting News! 55 was always my ‘slow it down’ number and I reached that milestone earlier this year! So, after 25 years in the industry, hundreds of nights in hotel rooms, and millions of business miles traveled, I’ve agreed with my business partners to take a step back from the front line of our fantastic company.

Fear not industry friends and colleagues, my passion and dedication for the company and the wider industry remains as strong as ever!

I’ll be handing over the Group MD role to my colleague, friend, and business partner Steve Gardiner who I’ve worked with now for over 30 years. Since acquiring Listers and GJB Holdings in 2017 we have developed a professional dedicated management team who are the real driving force behind our company operations, I really couldn’t be prouder of the team we’ve built.

Now, it hasn’t been plain sailing over the last 7 years with political turmoil in the UK, a nasty cyber-attack and of course a global pandemic to slow us down, we refer to those events as ‘bumps in the road’! Having pushed through those bumps I know the team will continue to push onwards and upwards and with the same

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spirit and ethos of being more to our customers than just a fabricator and looking after and developing our + 300 colleagues.

This change coincides with the relocation of our family home to Norfolk to be closer to our daughter who is starting her career as a busy Doctor in Norwich. Having more free time allows us to immerse ourselves in our new community whilst exploring the fantastic links golf courses in North Norfolk and discovering new cycling routes of course 🚴‍♂️⛳️🚴‍♂️ Although I’m not going to be in the MD’s chair, rest assured, I’m still a committed member of the team. I will still play an active role on the board and in the future strategy including developing new products and services to help our customers grow and succeed. I will also remain a shareholder and the landlord of the Stoke factory! I’m still always available for a friendly chat and am currently accepting all golf invitations! Don’t hesitate to reach out.

So, here’s to an exciting new chapter for The Frosts, for Listers and GJB Holdings! 🥂 He is right when there has been a few “bumps in the road”, especially over the last ten years or so. It is a period of time that will have generated all sorts of tales and stories that will be told for an age to come.

I want to wish Roy and his whole family the very best in this new chapter in their lives, and the best to Steve Gardiner who now heads up the group.

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THE INDUSTRY FACE COMIN The General Election really couldn’t have come at a more inconvenient time. Just as the Euros was getting underway, the UK was plunged into another major vote which always results in supressed business activity from the general public. One last parting gift from a Government that became ineffective and out of ideas.

Now, with the Olympics and end of the school year coming, our industry if facing a trickly few weeks and months.

Seasonal norms Speaking personally, the first quarter of this year was very good for us. Better than we thought it might be given the constraints on public finances.

However, as it became clearer that it would not be too long before the country was made to go to the poll, there was a marked slowdown which was constant through Q2. It was noticeable pretty much as soon as exPM Rishi Sunak announced that there would be a vote on July 4th.

The weeks that followed, as I think is generally accepted by much of the

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sector, saw an obvious slowdown. The latest report from Business Pilot shows a clear drop in activity. Just as the UK was heading into summer (yeah I know, rubbish weather and all that) and what is generally a busier period for the sector, those brakes were slammed on by the General Election.

Then the Euros kicked off. Sporting events I don’t think have as much as an impact as a major vote does, but it combined at the same time as the election which was just another distraction. Thankfully, at least for England fans, the distraction has been a good one as we have a final to look forward to on Sunday.

Usually after an election there is a bit of a “bounce” – especially when a new party takes over. But any bounce this time around is likely to be short lived given the poor state of the nations finances and the fact that schools are about to break up in England and Wales which marks the busiest holiday period of the year for families.

This is coming at about the most inconvenient time for the sector. Just as we were hoping for that bounce

ES A TRICKY PERIOD NG UP and a resumption in spending, families are about to start leaving the country for the next 6 weeks, in a time that is seasonally quiet for the sector anyway.

It means the first half of this quarter is likely to remain subdued, coming off the back of a quarter that in itself wasn’t exactly lively.

The next 6 weeks could be a very trickly period, especially for installers.

Remaining visible Our industry is now having to compete with a major sporting final, a new Government making rapid changes, the Olympics in France and now the school holiday season. Lots of reasons not to think about new windows and doors at the moment.

So what do we do as an industry, specifically if you’re an installer? In short, you have to stay as visible as possible. Marketing, if anything, has to be increased over the next 6 weeks.

Social media channels have to be active, websites need to be updated, adverts need to be placed. Investing in your home isn’t suddenly less important for

the next few weeks, and homeowners need to be reminded of that fact.

Withdrawing from marketing activity right now would only make things worse. We are having to compete with a lot of other distractions right now, which makes the task of getting eyes on screens even more important.

Looking ahead, the last few months of this year could actually be the bounce we are looking for. Those who are putting off spending decisions now may go back to them once the holidays are out of the way and the kids are back at school. Major sporting events will be over and the UK will have become used to the idea of Labour in power.

There will be fewer distractions and as there always is in early September, the rush to get projects completed before Christmas will begin. What I am hoping is that busy period will be busier than normal given the distracted summer we are having.

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VEKA COLLABORATE TO COMBAT CRIME WITH INTENSIVE WORKSHOP In a drive to support advancement of security standards in the construction industry, VEKA plc proudly hosted a ‘Designing out Crime with VEKA’ day on 10 July 2024.

The leading PVCu supplier invited 17 Designing Out Crime Officers (DOCOs) from across the UK to its 400,000 sq ft production facility in Burnley, Lancashire to delve into the intricacies of security standards and showcase how VEKA consistently achieves industry benchmarks.

Attendees gained insights into the rigorous processes and innovative solutions that VEKA employs to ensure the highest levels of security in its window and door products.

In-depth presentations, interactive sessions and practical demonstrations highlighted VEKA’s commitment to security excellence. A detailed tour of the manufacturing facility also offered participants a firsthand look at VEKA’s innovative processes.

The Designing Out Crime Day particularly focused on the processes and procedures involved in a systems house attaining certification.

As industry leaders in security standards, VEKA became the first systems house to have a full range of triple glazed products accredited to PAAS24:2022 and the first Secured by Design member to achieve the feat.

The workshop took a deep dive into the security standards that VEKA products must adhere to earn the accreditation, while outlining the testing processes that prove the product quality.

“At VEKA, we are dedicated to providing industry-leading designs, and that

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standard includes the ultimate security capacity,” said Paul Kennington, Technical Director.

“This event was an excellent opportunity to showcase our approach to security and collaborate with police forces from across the UK to enhance their knowledge and understanding of the processes that earn the PAS24:2022 accreditation.”

The event provided ample opportunities for networking and knowledge sharing, fostering stronger relationships between fenestration and police forces to help combat crime through innovative design and robust security standards.

Hazel Goss MBE, Development Officer for Secured By Design, the official police security initiative to reduce crime, said of the event: “I find days like this are invaluable to the designing out crime officers who I look after because they’re learning the ins and outs of the products, seeing the products being tested and getting an understanding of how the processes work.”

Andy Hunton, designing out crime officer for Cumbria attended, saying: “When we go out for situational crime prevention, giving advice to householders, we insist that they need a tested product, and VEKA recognise security standards. Coming to see how these products have actually been manufactured is very important, because then we can say we’ve seen how it’s done, we know the reason behind the testing, and we know it’s worthwhile and resilient.”

General & PVCu - DGB Magazine 31

WHAT COULD THE SECOND HALF OF THIS YEAR HAVE IN STORE? The first half of this year has certainly been an eventful one. I’m sure as we all entered 2024 we hoped for something much calmer and stable than 2023. We got the exact opposite.

Big names at various levels of the supply chain departed us. Demand flip-flopped from positive to negative.

Politics played its part and the General Election which took place just at the start of H1 capped a torrid six months for fenestration.

As the summer holidays approach, it’s time to take a look at what might be in store for us in H2 of this year.

Where will demand go?

Usually, when a new party enters power there is a bit of a bounce in the economy. But, in the days and weeks following Labour’s win, I am not seeing that bounce, at least not yet. Also, the election came at an inconvenient time for the sector. June was entirely taken up by the campaign, sucking the oxygen out of the room and diverting the attention of the public. The winner was announced on July 5th, but with the school holidays coming up only two weeks after, which is one of the sector’s quietest periods historically, it means we are going from one quiet period into another.

Families up and down the country are now making their way around the country or abroad on their holidays, delaying any major purchasing decisions for at least the next few weeks. The reality is that any tangible recovery in demand isn’t going to come until at least the end of August or early September.

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The good news is that from early September the usual pre-Christmas rush (yeah, we’re already nearly there) should begin. Those last two months of the year where people rush to get their home improvement projects done before the worst of the weather sets in and Christmas comes. But in the meantime, summer could be leaner than we’d like it to be.

More bankruptcies?

The first half of this year is going to be remembered for the sheer number of bankruptcies our sector was hit with.

We sadly lost a lot of well known names in the installation and manufacturing parts of the supply chain. A mix of higher costs and lower demand hit our sector hard.

Unless there is a fundamental shift in the general performance of the economy in the coming months then the difficult trading conditions are going to continue. It will mean we will still likely see a higher rate of industry failures, which will result is lost jobs and unpaid bills.

As an aside to that, it’s worth noting that finding industry business insurance to underwrite credit is becoming more and more difficult. Due to the high failure rates, underwriters are increasingly staying away from our sector, which is proving to be a problem for companies who are trying to underwrite credit accounts with their customers. If credit is becoming more difficult to facilitate, and poor credit ratings are giving more red flags to potential suppliers, then the industry could find things becoming ever more difficult.

Housing boost?

One of the major pillars of Labour’s plan for the country is house-building.

As I explored in an article recently, the fenestration sector would gain significantly if Labour were able to get their 1.5m house-building plan off the ground.

However, they face a number of challenges, the primary being the chronic lack of skilled workers to actually make their targets a tangible possibility. But, if they can somehow solve a problem that has plagued our industry and others for the best part of 15 years or more, then they have a genuine chance of getting more homes built.

What we may see, if Labour can start making some headway, is a boost towards the end of this year for new home starts. More new homes being built means more windows and doors. Not only that, more homes in the supply chain will allow people to move home more easily, and when people move they spend on home improvements. Another boost for our sector.

Inflation vs interest rates Inflation is now back to the 2% target. Way down from the double-digit highs from 18 months ago that saw spiralling costs in all parts of the economy, including the fenestration sector supply chain.

As a result, the Bank of England upped interest rates for a prolonged period in order to bring inflation back down.

Whilst it finally worked, it has meant millions more are paying significantly more on their mortgages, loans and credit cards.

looks set to hover around that mark, there is going to be pressure on the BoE to lower interest rates. It is looking likely that August or September will see a rate cut, with perhaps another before the end of the year. This will provide a boost to the economy and lower the pressure slightly on homeowners and families.

I am hoping that the prospect of lower interest rates will provide a bit of a boost to consumer confidence and spending. The era of nearly zero rates is long behind us.

We are highly unlikely to see that again for a very long time.

But even if rates were to be cut just a few times from where they are now, that would be enough to provide a boost.

Overall, H2 is going to be a mix of opportunity and difficulty. It is going to require careful navigation by our sector if we are to make it to the end of the year with as little damage as possible.

As always, there are opportunities to be found if we work hard enough, for example in the aluminium sector as well as flush windows and even smart tech.

But it won’t be easy and we’ll all need to work very hard to keep our heads above water.

However, now that inflation is down and

General & PVCu - DGB Magazine 33

INTERACTIVE 3D HOUSE IS CENTREPIECE OF NEW WEBSITE

BY SAINT-GOBAIN GLASS An interactive 3D render of a stunning home is the centrepiece of a new website launched by Saint-Gobain Glass. The new website www.saint-gobain-glass. co.uk combines the existing Tech Hub, Glassolutions and Saint-Gobain Glass websites into one seamless, user-friendly experience.

friendly text and ADHD focus areas, making it more accessible for anyone with specific requirements.”

The interactive house helps visitors explore how glass can be used in both interior and exterior applications to create inspirational and comfortable living spaces. The innovative tool showcases Saint-Gobain’s glazing solutions in various design contexts, helping fabricators and installers sell the benefits of a wide range of glass products to homeowners in a visually appealing way.

The company’s sustainability efforts and its commitment to the Saint-Gobain Net Zero 2050 initiative plus its award winning Glass Forever glass recycling programme feature strongly on the new website.

Steve Severs, Managing Director at Saint-Gobain Glass, explains: “The interactive house features hotspots to showcase the different types of glass we recommend for windows, sliding doors, roof lights, mirrors, shelving, partitions and shower screens. You can also select different types of glass in application to visually see the difference between our available options.

“This new platform has been designed with our customers and end-users in mind, featuring integrated accessibility options to ensure a seamless experience for all users. For example, it includes features such as dyslexia-

GLASS 34 DGB Magazine - Glass

The website will also serve as a central information hub for educational and marketing assets such as case studies, brochures, and product details.

Steve adds: “Glass makes up 70% of a window so it’s important that fabricators and installers understand its technical capabilities and the choices that exist for homeowners. Our new website, and the interactive house in particular, will help visitors make better, more informed buying decisions, as they look to create more comfortable, stylish and sustainable homes.”

Visit the new website here: https://www.saint-gobain-glass. co.uk.

Take a tour of the interactive house here: www.saint-gobain-glass.co.uk/ products/interactive-house/

Glass - DGB Magazine 35

VIG VS DGU

As the construction and fenestration sectors strive towards sustainability and energy efficiency, the choice of glazing in windows and doors has become a critical consideration. Traditional double glazed units (DGUs) have long been the standard, offering significant improvements over single glazing in terms of insulation and noise reduction. However, vacuum insulated glazing (VIG) has emerged as a cutting-edge alternative, promising superior performance. This analysis examines the potential of VIG to play a transformative role in the future of the UK window and door market.

Understanding the Technologies Traditional Double Glazed Units (DGUs): Double glazed units consist of two glass panes separated by a spacer bar and a sealed air gap, typically filled with an inert gas like argon. This design reduces heat transfer, enhances thermal insulation, and provides noise reduction.

DGUs are widely used due to their cost-effectiveness and substantial improvement in energy efficiency over single glazing.

Vacuum Insulated Glazing (VIG): VIG takes the concept of insulated glazing to the next level by creating a vacuum between two glass panes. This vacuum significantly reduces heat transfer because there are no gas molecules to conduct heat. VIG units are thinner and lighter than DGUs, offering comparable or better insulation properties while occupying less space.

Comparative Analysis

36 DGB Magazine - Glass

Thermal Performance: The most significant advantage of VIG over DGUs is its superior thermal performance. The vacuum between the glass panes in VIG units provides a much higher level of thermal insulation. Traditional DGUs have U-values (a measure of thermal transmittance) typically ranging from 1.1 to 2.0 W/m²K, whereas VIG can achieve U-values as low as 0.4 W/m²K. This means VIG can offer almost double the insulation efficiency, leading to substantial energy savings in heating and cooling.

to the precise manufacturing processes required to create and maintain the vacuum.

However, as technology advances and economies of scale are achieved, the cost of VIG is expected to decrease, potentially making it more competitive with traditional DGUs.

regulations.

Market Adoption: While VIG is currently more expensive, its adoption could be accelerated by government incentives and subsidies aimed at promoting energy-efficient technologies. As the cost of VIG decreases with technological advancements and increased production, it is likely to become a more viable option for a broader range of applications.

Environmental Impact: Both DGUs and VIG units contribute to reducing the carbon footprint of buildings by Consumer Demand: There improving energy efficiency.

However, VIG’s superior thermal is a growing demand among consumers for highperformance means that buildings equipped with VIG can performance, energy-efficient Thickness and Weight: achieve even greater reductions building products. VIG’s ability to provide superior insulation VIG units are considerably in energy consumption and while allowing for sleek, modern thinner and lighter than greenhouse gas emissions.

DGUs. This characteristic is Additionally, the thinner profile designs makes it appealing to particularly beneficial in retrofit of VIG units means less material environmentally-conscious homeowners and architects. applications where space usage, which could further This demand is likely to drive and weight constraints are reduce environmental impact. market growth and further significant. The thin profile of VIG allows for more flexibility in Role in the Future of the innovation in VIG technology. design, enabling the integration Vacuum insulated glazing UK Window and Door of high-performance glazing represents a significant in buildings where traditional Market advancement over traditional DGUs might be impractical. double glazed units, offering The UK window and door superior thermal performance, market is increasingly Durability and Lifespan: Both reduced thickness, and focused on sustainability and DGUs and VIG units have their potential environmental energy efficiency, driven by durability considerations. benefits. While cost remains a stricter building regulations DGUs can suffer from seal barrier, ongoing advancements and growing environmental failure over time, leading to and increasing demand for awareness among consumers. condensation between the VIG holds significant promise in energy-efficient solutions panes and a reduction in this context due to its superior position VIG as a key player in thermal performance. VIG the future of the UK window units, while promising in theory, thermal performance and and door market. As regulatory potential for reducing energy must be manufactured to pressures and consumer consumption. exceptionally high standards preferences evolve, VIG to maintain the vacuum over Regulatory Push: The UK could play a transformative long periods. The long-term government has set ambitious role in achieving the UK’s durability of VIG is still being targets for reducing carbon sustainability goals, paving the evaluated, but advancements in emissions, with building energy way for a more energy-efficient manufacturing techniques are efficiency being a key focus. built environment. promising.

VIG could help meet these targets more effectively than Cost: One of the main barriers traditional DGUs, making it to the widespread adoption an attractive option for new of VIG is its cost. VIG units constructions and retrofits are currently more expensive aiming to comply with future to produce than DGUs due

Glass - DGB Magazine 37

POLITICS

FENESTRATION NEEDS LABOUR’S HOMES PLAN TO WORK

Today we will see the opening of Parliament and the King’s Speech. A state occasion in which the new Labour Government will set out its agenda for the coming parliament.

One of its main pillars is the plan to build 1.5m new homes over the next five years. Given the chronic problems in the housing market, it is this particular policy that will have ramifications for the entire economy, as well as the fenestration sector.

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Finding a way During the election campaign, parties of all colours came out with pledges to build hundreds of thousands of new homes per year. They ranged from 300k to 400k per year depending on the party. On the face of it, these numbers all sound great and would be able to take the breaks off the housing market.

But what I have not heard yet from the new government is how they intend to tackle the skills shortage that is plaguing every trade connected to the construction sector. As we are well aware in our own sector, we are short of skilled workers by the thousands, if not tens of thousands.

Qualified and quality installers and fabricators are becoming harder and harder to find, with apprenticeships not being able to fill the gaps being left by those leaving the sector or retiring.

As a whole, the construction sector is short of skilled workers, around 230,000, although the true number is likely higher than that. We can come up with as many targets and dream up all sorts of numbers all day long when it comes to building new houses, but if we do not have the right people to actually build them, then these targets are pointless.

Labour plans to shake up planning reforms with the intention of increasing the number of applications passed and getting more housing plots into the building pipeline. By streamlining the planning process, the supply of houses could indeed increase, but again, who is going to be on hand to build them. It’s all well and good being able to say that hundreds of thousands more new homes have been granted permission to be built, but we have to have the people available to actually get them built.

What I hope is that as the new Labour government beds in, they begin to understand the more fundamental problems that lie in the housing market and address them properly. If they don’t,

then they will quickly find that they will start to miss those targets and election pledges.

Huge benefits Should Labour be able to solve the skills problems and make the right reforms to planning, then there is a lot of upside potential.

First, there is the obvious boost that 1.5m extra homes will provide. That means a lot more windows and doors would need to be produced and installed. Good news for the installers that deal with new-build housing and the fabricators that will need to be on hand to make said windows and doors. The reality would be millions more frames per year being produced which would provide a significant boost to the fenestration sector.

Second is the overall housing market itself. If Labour is able to get more homes into the overall supply chain, this will naturally lead to more people being able to move house more freely. And we know that when people move, they also spend on home improvements. So building more homes, in turn, will lead to more home improvement work throughout the existing housing stock.

Third is the overall boost to the UK economy. Our economy does well when we are building well. Housing and construction are major drivers behind GDP growth in this country. The building of 1.5m new homes will provide a significant jolt to growth over the coming new parliament, and that in itself can cultivate better consumer confidence and spending.

I genuinely hope Labour can turn this creaking market around. It would benefit all trades connected to construction, including the fenestration sector. But in order to get this off the ground they are going to have to solve the skills crisis, and so far, I am yet to see any concrete plans to address it.

Skills Training - DGB Magazine 39

LABOUR WINS LAN 2024 UK E After 14 years of Conservative caveats. First and perhaps the share was 14.3% and score rule, in which the country most pertinent is the share more than 4m votes. Both more endured a pandemic, Brexit, of the vote. Labour won this than the Lib Dems who won war in Ukraine and war in landslide on just 33.8% of the 71 seats and Reform winning the Middle East, Labour have vote. That is by some margin just 4 seats. There will be an now taken the reigns after a the lowest share of the vote argument to be had about the landslide victory in the 2024 UK whilst attaining a result like electoral system itself, with General Election. this. For a comparison, Tony perhaps more parties than Blair won with 43.2% of the usual calling for change and There will be people waking up share of the vote. Factor in a proportional representation this morning very happy with that turnout is set to be around system. But with a majority for that result, but also a lot of 60% or just under, people who will be worried and which would be disappointed. This is my take on the worst turnout the seismic events of last night for an election and what it might mean for us for a long time, in the fenestration sector. and is a signal at how disconnected the public is Labour wins huge with politics and majority politicians. It means There were a number of the Labour majority records set last night. It was whilst large, is also the worst set of results for very shallow. It the Conservatives ever. Quite also means that remarkable considering the the vast majority 80-seat majority Boris Johnson of the voting public won in 2019. It is possibly the did not vote for best ever result for Labour – if Labour, which they win one more seat by the means they have time this is published. Tony Blair a huge task ahead won 412 seats in 1997 which to keep the public is where Keir Starmer sits right on side and secure now. The Lib Dems had their that majority. best result in over 100 years.

Think about this, the increase in the Four previous UK Prime Labour share of the Ministers lost their seats: Liz vote in this election Truss, David Cameron, Boris compared to 2019 Johnson and Theresa May. Let was just 1.6%. The Tory vote Labour of this size, that is not that sink in. What a resounding share dropped by 19.9% – and going to be a conversation that verdict on the last 14 years. we know where that went… will be had any time soon.

Today will be a day for Second is the Reform vote.

Despite the size of this win, it celebration for Labour and One of the biggest reasons for is not a Blair moment. There their supporters as they have such a large Labour majority is is no overwhelming sense of managed to achieve something Nigel Farage and the Reform joy and elation. Keir Starmer which after the dismal UK party took a massive swathe knows there are some very period under Corbyn seemed of votes away from the Tories, serious problems that need impossible. essentially clearing a path for fixing and the work on those Labour to win.

The Reform vote has to start today. He needs to But there are some important

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NDSLIDE VICTORY IN ELECTION hit the ground running and his opening speech needs to let people know that stability will return to the UK, that scandal and uncertainty is gone, and that people’s personal circumstances will get better.

This won’t be easy considering the large proportion of the public that did not vote for Labour.

homeowners who may have put spending on hold will now get on and make those decisions.

From my own conversations with others it is clear that there has been a marked slowdown in business activity. I know we will all be hoping that will now change.

In terms of policy, there are two areas that may see positive bumps for fenestration.

The first is Labour is keen on it’s green policies.

The UK’s housing stock remains the leakiest and worst performing in Western Europe.

Labour wants to keep to net zero targets, which means they could look at ideas to rapidly improve the UK’s homes on mass. That would have to involve the window and door market, which hopefully would bring a boost for our sector. I don’t want to see any new complicated schemes such as the Green Deal which became so bloated and Outlook for fenestration poorly communicated it failed before it started. Time will tell Generally, when a new party what Labour will do on this wins power, there is a bit of a bounce. There will be one here front. but it is likely to be a shortPerhaps the bigger policy area lived one. After what has been a quiet couple of months since is house building. They have promised to building more than the election was announced, 300,000 new homes per year, our sector will be hoping as all parties did. If they can that now the result is known,

manage to unlock the housing market, build those homes and get that part of construction moving again then that would be a great result. If we can build 300,000 new homes per year on a regular basis that is a lot more new windows and doors that need to be made. Then you have the house movers. New home supply will let people move around more freely, and when people move house we know they spend on home improvements – again a boost for our sector.

But, and perhaps most crucially, we are yet to see any plans whatsoever to remedy the chronic skills shortage that has plagued both the fenestration sector and wider construction sector. You can have all the targets in the world, but without the skilled people to build the things we need building, targets are utterly pointless. What I hope is that they understand this, listen to industry and put those plans in place as soon as possible so we can get the housing market moving.

The dust is still settling on the mammoth results of the night before. Impacts are yet to be known and the future is perhaps as uncertain as ever.

Taxes are likely to rise and public spending is likely to stay stagnant or even be cut. Times will remain tough, but there will be many hoping that we can now finally turn a corner.

View all the results around the UK here: https://www. bbc.co.uk/news/topics/ crggn4j2lm0t

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S PA C E R BARS

THERMOSEAL GROUP’S THERMOFLEX SILICONE FOAM RUBBER SPACER IS MOST THERMALLY EFFICIENT ON THE MARKET

Thermoflex is now the best-performing flexible silicone rubber spacer bar in the world, according to the latest test results from IFT Rosenheim and approved by BFRC in the UK. Following years of development, and ratified

by Europe’s leading accreditation body, Thermoflex from Thermoseal Group now boasts a thermal conductivity of 0.125W/(mK) for the UK’s preferred thickness of 4.8mm.

This means Thermoflex cannot be substituted with any other foam spacer system without putting the whole window through a recalculation. Failure to do so will result in a non-compliant window.

Thermoflex, on the other hand, can substitute other flexible silicone rubber spacer bars without recalculation.

“It is official – Thermoflex warm edge spacer bar is the best performing flexible premium silicone foam rubber spacer in the world,” Thermoseal Group’s Sales Director Mark Hickox said. “Thanks to 15 years of research and development right here in the UK, we have developed a premium product, as standard, which outperforms other similar products.

“One reason for this is that we make Thermoflex in the UK with 100% silicone, compounded by us at our impressive modern facility in Wigan. Other competitor products in the UK – which claim to be as good as ours – are generally a compounded blend containing EPDM rubber, which is a cheaper raw material than silicone, and is less thermally efficient.”

The new 0.125W/(mK) value achieved by Thermoflex is a massive improvement on the previous conductivity value of 0.175W/ (mK), and puts the spacer bar into a thermal efficiency league of its own.

“A 0.05W/(mK) improvement may not sound a lot when you are comparing conductivity values as low as these, but when regulations, specifiers and building owners are demanding increasingly thermally efficient windows and doors, advances like this are absolutely crucial and help our customers remain competitive,” Mark said.

“There are also tangible gains to be had from this improvement. For example, Document Q of the Building Regulations requires laminate glass in certain windows for security reasons, which lowers the overall U-value of the window. So, while a normal window would get you a Window Energy Rating of an A, the introduction of laminate glass could make this drop to a B. If you were to use Thermoflex, you would generally achieve a WER of an A in both cases.”

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With the possible requirement for bespoke U-values for each individually manufactured window, following the introduction of the Future Homes Standard in 2025, the thermal performance of each component part is expected to be critical.

“By moving away from a ‘standard’ window when calculating U-values, window fabricators will have to produce a certificate for every window manufactured to prove that it complies with the revised regulations,” Mark said. “And the fact that Thermoflex is higher performing than other similar spacer systems could easily make the difference between a window complying or failing.”

Thermoseal Group manufactures Thermoflex at its site in Wigan using the very latest compounding, extruding and processing machinery.

Thermoflex is also extensively tested alongside other components supplied by Thermoseal Group – such as desiccant, sealant and injection moulded fittings – to ensure that the insulated units exceed the expected lifespan of the windows they are used in.

For more information, please visit www.thermosealgroup.com, or call 0121 331 3955

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QANW: CONSUMER DUTY When brainstorming, we thought Consumer Duty would be a good thing to chat about in our monthly blog. This blog will hopefully educate our members, policyholders and any reader on what Consumer Duty is and how it is implemented within QANW.

So firstly, what exactly is Consumer Duty?

Consumer Duty is a set of rules and principles created by the FCA (Financial Conduct Authority) aimed at ensuring that financial firms, like QANW, prioritise the interests of their customers. These rules intend to raise the standards of consumer protection within the financial services industry in the UK. The Duty is designed to make sure that firms act in the best interests of their customers, provide them with fair treatment, and deliver outcomes that meet their needs.

understand. The details should include any risks involved and allow customers to make informed decisions.

Treating customers fairly is also a huge part of Consumer Duty. QANW must ensure all customers are treated equally and with due consideration.

Treating customers in this way applies to our sales processes, right the way through to customer claims and any complaints.

Firms should endeavour to deliver good outcomes for their customers, taking into account their individual circumstances and needs. This might involve offering products and services that are suitable for the customer’s needs and ensuring that they are provided with appropriate support and assistance. At QANW, we have different schemes for different types of work and also provide multiple terms of cover, all in order to cater to specific needs.

Secondly, how are And lastly, Consumer QANW implementing Duty so far.

Consumer Duty through As part of evidencing our compliance with the Consumer the business?

QANW always strive to put the customers’ interests first.

This includes ensuring our products meet customer needs, and that we provide clear and transparent information about those products. Speaking of information that we provide about our products; this needs to be accurate and easy to

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duty within QANW, we’ve been asking policyholders some questions about IBGs and QANW in a recent survey. Some of the results are noted below: · 100% of asked customers confirmed that their IBG was provided freely by the installing contractor and not itemised on their guarantee. This tells QANW that we are selling the

product in the correct way and that customers are being treated fairly. · 91% of policyholders said yes when asked if they feel like the IBG provides valuable protection in the event something goes wrong. This is great for us to see as customers are now understanding the benefits of an IBG and that additional layer of protection given by the installer. · 73% of policyholders easily understood the benefits of the IBG after reading all the policy documentation. The documentation that we provide is there to clearly explain the IBG and how the cover works.

We aim to keep this information clear and concise, and our inhouse team are always here to answer any questions, should they arise. · 81% of policyholders also confirmed that the inclusion of the IBG and the insurance cover that it provides, was a factor in their decision-making when choosing a contractor.

Again, tells QANW that the product is working and is raising awareness on the importance of financial protection.

These survey results help us improve our current services and how we communicate with our customers, along with taking into consideration our goal of enhancing consumer trust and confidence in the financial system.

Web: https://qanw.co.uk/

THE DIFFERENCE BETWEEN DOMESTIC AND COMMERCIAL IBGS Domestic and commercial insurance-backed guarantees (IBGs) both provide financial protection in the event that a contractor fails to fulfil their obligations. However, they are tailored to different types of projects and clients. Here are the key differences noted below:

Commercial Insurance-Backed Guarantees

•

Key Differences:

authorised and regulated by the Financial Conduct Authority.

Scope:

2. Typical Use: • Domestic IBGs are for home improvements and smallerscale projects.

• Commercial IBGs are for large-scale commercial developments and renovations.

Target Market: These guarantees are aimed at commercial properties and business clients.

Domestic Insurance3. Coverage Duration and • Typical Use: Used for larger Backed Guarantees Scope: scale projects such as office Scope: buildings, retail spaces, • Domestic IBGs typically have industrial facilities, and other shorter durations and have • Target Market: These commercial developments. less complex issues. guarantees are primarily aimed at residential • Commercial IBGs often Coverage: properties with individual address more complex and homeowners and the policy • Duration: A maximum term higher-value issues. would be registered to them of 10 years cover, depending directly.

4. Regulatory Framework: on the nature and scale of the project.

• Typical Use: Commonly • Domestic IBGs follow used for home improvement • Coverage Scope: Generally Consumer Protection Laws works that include double specific to homeowners. broader with higher financial glazing, roofing, damp and limits to accommodate the • Commercial IBGs must timber treatments. complexity of commercial adhere to Commercial projects. Within QANW, Property Regulations and Coverage: commercial contracts are often involve more rigorous reviewed on a case-by-case • Duration: Usually range from financial scrutiny. basis.

2, 5 or 10 years, depending Both types of guarantees aim on the type of work and the to provide peace of mind to the term that is provided by the Regulations: installing contractor within • Regulatory Framework: IBG customer by ensuring that the work will be completed to a their own guarantee. providers of commercial satisfactory standard, and there cover must comply with • Coverage Scope: The IBG is cover in place in the event of commercial Property covers the customer in contractor failure.

Laws and Regulations. the event the installing These guarantees may contractor was to cease Find out more: https://qanw. also need to meet specific trading and there were co.uk/ industry standards and defects that occurred, due may be subject to more to faulty workmanship. stringent financial and risk Regulations: assessments.

Regulatory Framework: IBG providers of domestic cover are governed by Consumer Protection Laws and regulations specific to residential properties.

Providers often need to be

•

businesses and commercial properties.

1. Target Market: • Domestic IBGs are for homeowners and residential properties.

• Commercial IBGs are for Trade Bodies - DGB Magazine 45