Twice 724 - August 2023

Nominate Today For The TWICE 2023 CEDIA Best of Show Awards

CEDIA 2023 is here and with it comes the Best of Show award, presented by TWICE, Residential Systems and What Hi-Fi? This prestigious awards program gives the opportunity to stand apart amongst other residential technology brands, at one of the largest shows in the industry. The nomination deadline is Friday August 25, 2023 - don’t miss out on this opportunity!

Congratulations To All The 2023 TWICE VIP Awards Winners!

The industry has spoken, and TWICE is proud to announce the winners of the 2023 TWICE VIP Awards. As the only award voted on exclusively by consumer tech retailers and distributors, winning a TWICE VIP Award demonstrates your device has what it takes to resonate with consumers and succeed on shelves. Congrats again, and thank you to all who entered and voted.

UPCOMING EVENTS

All events are subject to change. Please visit the hosting company’s website for up-to-date information.

AVB Convention

August 27-30, 2023

Nashville, TN

CEDIA

September 7-9, 2023

Denver, CO

Toy Fair 2023

September 30 - October

3, 2023

New York City, NY

CES 2024

January 9-12, 2024

Las Vegas, NV

NRF 2024:

Retail’s Big Show

January 14-16

New York City, NY

Grant Morgan, Senior Editor grant.morgan@futurenet.com @GrantMorgan77

Vacation Mode Off, Productivity On

As the last days of summer approach and we prepare to exchange our swim trunks, fireworks and flip-flops for long pants, jackets and weather sensible footwear, it’s not uncommon to feel a sense of sadness as autumn approaches. Regardless, just as seasons change, work continues its rhythm and we look forward to the rapidly approaching holiday season (hopefully!) with excitement and anticipation.

It was amusing to hear my youth group kids this past week bemoaning the fact that school is starting, but when we chatted one on one they almost always confided that they are excited to start their new school year and get back into a routine. (I’m sure their parents feel the same).

I remembered feeling similar feelings of not wanting summer fun to end but craving the challenge and excitement that comes with moving forward in life, and offered words of encouragement to do their best and pursue their interests.

It’s been a busy summer, and we hope you were able to take some time to rest and recharge. Here at TWICE we’re busily prepping for our annual CEDIA coverage and looking forward to the retail madness in Q3 and Q4. Before you know it, we’ll be back at CES in 2024!

It’s interesting that life can seem to stand still or rushes by in a flash, never stopping. Thinking about how busy things have been, I recalled a teacher from my FFA days in Texas relating

what some might call “The Law of the Harvest”, which in simple terms is, “If you want a harvest, you must sow the seed and tend the crop. You can’t plant carrots and expect apples.”

In business terms, our actions (seeds and tending) determine what successes we see later on. It can be easy to look at a single day or data point and wonder why we aren’t seeing the results we want now. Keep in mind that while some seeds sprout and mature quickly, there are others that take years but provide for more than a season. Author Robert Louis Stevenson said, “Don't judge each day by the harvest you reap but by the seeds that you plant.”

What seeds are you planting today? Are you still providing the level of service you did when you started (planted/sowed)? What areas of your business could use a little more tending? Perhaps it’s encouraging your staff and showing them some much needed appreciation. Maybe it’s going out of your way to give back to the community in ways you haven’t before. Whatever your situation, remembering “The Law of the Harvest” can help keep things in perspective.

This month, TWICE brings you all the winners of the 2023 TWICE VIP Awards, and we’d like to thank everyone who nominated products for the 2023 TWICE VIP Awards, and send a hearty thank you to all of you who voted this year. Enjoy the last days of summer and be well. See you at CEDIA!

Your Website Is An Experience Center –Like It Or Not

By Dave Chace, Founder and CEO, Cogent360

In the high-end consumer electronics market, you sell experiences, not stuff. That’s why the industry’s leading dealers and integrators continue to invest in experience centers. The vast majority of your prospective customers, however, your website will be their first encounter with your brand and the products you carry.

It's time to invest in making your web experience as jaw-dropping as an in-person experience center. Websites influence the vast majority of purchases, whether or not the final sale takes place online. The more expensive the product or service is, the more likely consumers are to visit multiple websites while researching their decision. An immersive, engaging website can give a custom electronics dealer a massive advantage—pardon my French here, but most websites are très boring.

As the retail e-commerce world has already discovered, 3D product models and interactive virtual experiences are one of the most effective ways to transform your website into a compelling experience. These tactics are even more powerful in the CI industry, where experience is everything. Here’s how 3D gives you a head start on a digital customer journey.

INSTANT SEARCH RANKING BOOST

Though consumers often go directly to Amazon or another marketplace for smaller items, most people research their major purchases using a search engine. That means Search Engine Optimization (SEO) matters –your website needs to tick all the little boxes that can help get you ranked on the first page of results. Fun fact: 3D is great for SEO.

Investing in 3D for your website gets you an automatic boost: Google actively crawls the web for 3D models and prioritizes those pages higher in its search rankings. The SEO benefits don’t stop there, though. Offering a 3D experience on your homepage encourages visitors to click through, exploring your site further instead of navigating away. This lowers your “bounce rate,” which is also good for your rankings.

TIME ON YOUR SIDE

3D product models – particularly in the context of a rich, interactive virtual experience – can dramatically increase “session duration,” the amount of time a potential customer spends on your site. A virtual environment, like an interactive 3D showroom or model home, can help guide the experience while giving the customer the freedom to explore.

Consumers have been shown to spend up to five times longer “playing” with an interactive virtual experience than they would reading a static page about a similar product or service. That time investment correlates strongly with dollars. Across vertical markets, longer session durations are associated with higher purchase intent. Interactive 3D has been shown to have an especially dramatic effect on sales conversion. Case studies from Shopify have found that customers are dramatically more likely to purchase an item after interacting with it in 3D.

SPEND SMARTER

3D product models are a smart marketing investment, not just because they help your site rank higher and draw customers in, but because they are less expensive than traditional marketing assets. Product photo galleries don’t just look old-fashioned compared to an interactive 3D model; they also cost a lot more to produce and update.

Think about it: A high-quality model allows you to “photograph” a product from any angle or in any environment without the cost of resetting a shoot. You can create magazine-ready lifestyle images without renting and styling a space. When you update your product offerings, you can incorporate the new products into the existing virtual environment. Virtual assets deliver ROI year after year.

A full-scale virtual environment can also deliver massive value and savings outside your website: these lightweight immersive experiences allow you to bring interactive demos to client consultation meetings, tradeshow booths, sales meetings, product trainings, and more at a minuscule fraction of the cost of shipping and setting up physical demos. They’re more exciting, reliable, and dependable than any Pelican case worth of gear.

Most CI companies haven’t substantively changed how their websites work in 20 years. 3D models and virtual environments can give you a slicker site than any of your competitors, positioning you as a 21st-century player while they’re stuck in the 20th century.

A great sales experience starts on your website: when people open your site, make sure they see the future, not the past.

Why Mid-Summer Is The “Prime” Time To Attract Shoppers

Prime Day can yield great results for your brand, too

By Julia O’Connell, Director, Deals & Merchandising, Ziff Davis Shopping

Amazon Prime Day 2022 broke records, as consumers purchased more than 300 million items and drove nearly $12 billion in sales.

Prime Day has become the most anticipated shopping event of the year and has overtaken Labor Day as the main late summer retail holiday. However, it doesn’t just generate massive sales for Amazon, it also can pay dividends for retailers and marketers who smartly piggyback on the event to drive their own sales.

Over the years, we’ve seen many retailers offer counter-programming to Amazon, like Walmart's Deals for Days and Target's Deal Days. In 2022, 105 merchants participated in Prime season-specific discounts and promotions across Ziff Davis Shopping brands (which includes BlackFriday.com).

Although Prime Day 2023 is over, now is the prime time for retailers to begin preparing for Prime Day 2024. Prime Day also coincides with the unofficial kickoff of the back-to-school shopping season, so consumers already are more inclined to make purchases compared to other times of the year. Marketing to these shoppers during Prime season could yield an even greater return on retailers’ marketing investment.

Ziff Davis Shopping surveyed 1,000 adult shoppers to uncover Prime Day trends and insights that retailers and marketers can leverage to boost their own sales. Here’s why

midsummer is a “prime” moment to put deals in front of shoppers and how to successfully capitalize on Prime Day to attract and convert new customers.

THE PRIME DAY OPPORTUNITY

To make the most of Prime Day, it’s crucial to understand just how large this shopping event is, the most popular Prime Day retail categories among shoppers, and how the Prime Day audience may overlap with the segments you want to target.

First, 75% of households have an Amazon Prime membership. Most of these households — 81% — also use deal sites, indicating these shoppers prioritize both convenience and price. The group of shoppers Ziff Davis Shopping surveyed closely mimicked these patterns, as 76% of them live in a Prime household.

Prime Day has become ubiquitous, and 96% of the shoppers we surveyed plan to make a purchase. A small percentage will browse and only buy if they spot a can’t-miss deal.

Electronics (59%) and clothing, shoes and apparel (49%) are the most popular categories among consumers by a wide margin, followed by beauty and skincare and the bedding, linens and towels category (24%, respectively).

Consumers plan to divide their loyalties almost evenly between Amazon and other retailers on Prime Day. They’ll spend an average of $250, $150 of which will go to Amazon and the remaining $100 of which they’ll spend with other retailers.

Given these figures, it’s clear retailers who strategize effectively and have the right game plan can capture some of these Prime Day dollars, along with back-to-school shoppers who are ready to buy.

5WAYS TO BOOST MID-SUMMER SALES DURING “PRIME” SEASON

Up your content game

Optimize promotional levers that engage deal-minded and savvy shoppers during Prime Day. Rich editorial deal content and immersive product content is the best way to drive more engagement.

On your direct-to-consumer site or marketplace channels outside of Amazon, think about 360-degree videos and highquality images that showcase your products. Offer flash sales on social media and create optimized product pages with searchfriendly terms and compelling details. Produce sponsored blogs that round up the best deals across your inventory or even advertise your deals on a third-party site.

Start early

Prime season only may be two days, but your campaigns should start well before then and run for weeks — right up to and during Prime Day on July 11th and 12th. Focus on reaching consumers before this shopping event with targeted ads across search, social, the web and mobile.

Amazon often reduces prices on its own branded merchandise right before Prime Day, so offering your own discount and backto-school- deals during the pre-sale period can help you stay competitive and capture shoppers who are already on the hunt for good buys.

Don’t forget about brick-and-mortar

Amazon might have an advantage when it comes to its fulfillment experience because of its same-day and one-day delivery options. But many retailers have an upper hand that the online behemoth doesn’t have: a physical storefront.

Offer buy online, same-day pick-up in-store options to capitalize on your brick-and-mortar advantage. On Prime Day 2022, brick-andmortar retailers experienced a 20% increase in conversions compared to the same period

the year before, so this online shopping event also can influence offline sales.

Optimize your mobile experience

Much of the action on Prime Day will take place on mobile, so delivering an engaging mobile experience may help you win new customers and compel existing ones to make a purchase.

Many consumers use mobile to pre-shop and educate themselves before they make a purchase. Deliver an optimized experience on both your app and the mobile web and produce dynamic creative ads to give consumers all the information they need to make an informed buying decision.

You also should tailor mobile content to each stage of the customer journey, so use any customer data at your disposal to deliver the most relevant, impactful messaging as customers move through the funnel or app lifecycle.

Continually engage shoppers

There’s a sales long tail with Prime Day, meaning consumers are still open to making a purchase even after this shopping event ends.

Just as you should start early with Prime Day deals, it also pays to keep the discounts and promotional offers rolling immediately after this event. Use the subsequent one to two week-period after Prime Day to continuously market to shoppers, especially since back-to-school season will be in full swing.

You may need to adjust your campaign messaging or even the discounted inventory you offer to better align with what shoppers are looking for post-Prime day, but the extra effort could pay off in incremental sales.

Getting the Most out of Prime Day

Prime Day doesn’t just provide a sales boost for Amazon, it can yield great results for your brand, too. Last year, online retailers experienced a 141% sales bump compared to the year before because of this shopping event, so there’s potential for Prime Day 2023 to deliver similar results.

Smart retailers who employ a range of counter sales strategies — from same-day pick-up in-store options to pre and postPrime Day discounts — will be well positioned to make mid-summer a prime time for boosting revenue.

Tearing Down The TV Walled Garden

By Geir Skaaden, Chief Product & Services Officer, Xperi

The smart TV market has grown exponentially over the past few years, accelerated by the coronavirus pandemic which pushed people to consume most of their entertainment from the comfort of their own homes, and the home entertainment market continues to evolve. Grand View Research predicted that the global smart TV market is expected to expand at an annual rate of 11.4% from 2023 to 2030.

With all this promised growth, smart TV original equipment manufacturers (OEMs) and providers are faced with a market of endless potential if they meet consumers’ needs.

The allure of having everything you need with one provider is powerful, especially when it is a well-known brand. When partnering with a well-known TV operating system provider, TV OEMs get the benefit of the operating systems’ name brand recognition and customer base. And while there are benefits, this ends up taking away any consumer knowledge of the smart TV’s brand name and it keeps consumers inside a walled garden, limiting their entertainment options.

THE WALLED GARDEN EFFECT

As streaming has grown exponentially, there has been a consolidation of TV providers, studios and subscription services that work to serve themselves and their advertisers. As the advertising market shifts in a big way from linear programming to streaming, TV

providers, studios and subscription services are heavily incentivized to limit consumer choice and bias search towards the services they own to drive revenue.

Part of the issue is the way viewers’ data is used. Smart TVs rely on having a heavy stream of data from their users, which everyone must opt-in to, because if they don’t smart TVs won’t work properly and, for all intents and purposes, won’t be “smart” – no longer gleaning insights on the viewers’ preferences and interests.

Unfortunately, the economic incentives for big tech TV providers are to use this data to create biased solutions that are geared toward their subscription services and shows, and they limit the full diversity of what is available to keep viewers in their wall gardens. While the situation may sound less than ideal, there are ways to put the power back into the hands of viewers .

A CUSTOM VIEWING EXPERIENCE

When watching TV, people want to sit back and relax, but the current experience is challenging. Most people have a tough time managing which apps and services they have subscriptions to, and the constant shuffle of which streaming service has which TV series or movie causes confusion and frustration.

Current smart TVs are focused on pushing viewers to find our shows and movies in the apps, instead of directly bringing us the content directly. If TV providers focused on making their search content-forward, viewers would have a much easier time finding and watching the content they want. This is where independent platforms come into play.

It’s time to move past the traditional environment where content is difficult to find. On independent, neutral operating systems for TVs, content that is relevant gets pushed directly to viewers regardless of who the provider is. The goal is to help people find content they never knew existed and break consumers out of the walled garden.

Painting The Ship Care

By Henry Clifford, Founder & CEO at Livewire

Afew months ago, Livewire came down with a bad case of low morale. It’s a funny thing, morale. When it’s great, you feel unstoppable, like you could stomp through the floor. When it’s bad, finding the reason why can be like nailing Jell-O to the wall. To some degree, low morale and depression feel like distant cousins — they both come out of nowhere and feel like a weight pressing down on your chest.

This particular slump began around the time I got wind that one of our employees was threatening to leave Livewire. That’s nothing new. People have come and gone from our company over the last 20 years. Most of the time it’s a mutually agreeable decision. Occasionally, it’s someone who passes the “keeper” test (would you fight to keep someone threatening to leave?). I really wanted to keep this employee and, more importantly, figure out what caused things to get so bad for them that they would consider moving on. That way we could put out the fire and leave a fire extinguisher behind for next time.

As I began my investigative journey into our low morale, I kept stumbling on causes which I’d sworn we’d already addressed. In fact, we had addressed many of them…five years ago. Just like a large aircraft carrier, it takes a lot of time to “paint the ship” in a business. By the time you finish, it’s time to start again. Many businesses fall prey to the

“one and done” approach when it comes to implementing lasting initiatives. In this case, I’d fallen flat on my face, trying like hell to implement change, only to be thwarted by my own inaction on the initiatives we already had on the books.

What to do? I considered curling up in the fetal position and crying for my mom. I considered sticking my head in the sand. I also considered yelling, stomping, and screaming. None of these genius ideas really made it past the spit-balling stage. As I drove home yesterday, it hit me like a ton of bricks. We needed to spread out the give-a-damn organizationally in a way that we’d perhaps begun a few times but never sustained. That give-a-damn is personified and summed up with a single word: champion

What on earth is a champion? Imagine someone in your company doing their day job but also excited about keeping an eye on your showroom — making sure you always have the latest technology installed, managing budgets for upgrades, getting comps from vendors, and keeping abreast of the latest and greatest methods for perfecting the “art of the demo.” It’s not the business owner. It’s not necessarily someone on your leadership team. It’s someone in the company who decides to step up and make that part of the business their area of pride (thanks to OneVision’s Brad Camp for giving me that phrase).

Here are a few parts of our business

where we solicit champions to step up and make it their own:

Design Center: If you’ve ever found yourself looking at your demo room or customer show homes and realizing you’ve gotten behind the 8 ball keeping things up to date, look no further than an enthusiastic junior salesperson to help keep things fresh. If you challenge them to plan and budget for upgrades, you’ll be amazed at what they’ll do on their own. We’ve had great success doing this with lighting, 2-channel audio, and videoconferencing.

Equipment Demo: If you’ve found yourself pulled in many directions as an owner, you might feel a slight twinge of guilt around staying fresh with technology. It’s hard work to stay up to date on all the latest gear. We implemented a program where vendors donate gear to us and we assign an employee to review products and present findings to the entire team. We began this a couple of years ago, and it’s had its stops and starts. We’ll be refreshing this program later this year in an effort to keep us all from calcification.

The next time you’re feeling like the weight of the world rests on your shoulders, consider there might be some great people on your team who would love the chance to carry some of that weight. It’s a great opportunity to groom future leaders and can really give you an early insight into a new employees’ work ethic and initiative.

of the company is not all on the owner — look to your team to help carry the burden.

TWICE would like to congratulate all the winners of the 2023 TWICE VIP Awards! The annual TWICE VIP Awards celebrate the best features, design and value that new products are bringing to consumers. They are the only product and service awards voted on exclusively by consumer tech retailers and distributors. A big thank you to all who entered and voted!

WINNERS Accessories

ACCESSORIES

EXONAUTE MW-03

Experience the fusion of strength, elegance, and technology with the new MW-03 Aerospace Type-02 Titanium watch case + DLC coating, for the Apple Watch ULTRA. This stylish and bold watch case is designed specifically for the urban man who values both raw sophistication and adventure.

ACCESSORIES

PXLGLASS™8 guarantees stability and performance within 8K systems of any size or scale. Utilizing a unique 4-Core OC3 glass fiber implementation, PXLGLASS™8 carries the 48Gbps (12Gbps per/fiber) high-speed signals downstream to the display while exchanging critical low-speed communication such as HDCP 2.3, eARC and CEC over copper-based wires.

PXLGLASS™8 is perfect for larger, more expansive home theatres as well as mission-critical-solutions and instills longreach HDMI confidence for custom home entertainment system integration experts, and AV enthusiasts alike.

PXLGLASS™8/THX-Certification-VideoOverview: https://youtu.be/saef7socTdE

WINNERS

Aging-in-Place Technology

Superlite offers a lightweight and longlasting mobility solution for a transportfriendly and enhanced user experience.

In a report by the U.S. Department of Transportation, U.S. airlines damaged 1,092 wheelchairs and scooters in just one month, and thousands of mobility devices are mishandled and damaged during travel each year. The Superlite’s lightweight and foldable design was crafted to prevent mishandling damages caused by device disassembly and give back as much freedom to individuals traveling with disabilities and mobility limitations as possible."

Starkey Genesis AI

Genesis AI is not just a hearing aid. It’s a health and communication device utilizing advanced AI technology that exceeds biological sensory processing capabilities. It instantaneously conducts an AI-based analysis of the acoustic environment, making 80 million automatic adjustments every hour – that’s over 22,000 adjustments every second! This unprecedented speed ensures wearers seamlessly and automatically transition between listening environments.

Pixelgen THX® Certified PXLGLASS™8 Optical Fiber/ Copper Ultra High Speed Cable

PXLGLASS ™ 8 Hybrid Optical Fiber/ Copper Ultra High Speed HDMI® Cable is the industry’s first long-reach THX® Certified 8K cable solution delivering uncompressed 48Gbps bitrates and total HDMI 2.1 feature-set support up to 15m (approximately 50 feet). Alongside mandatory HDMI UHS certification, PXLGLASS ™ 8 is the first HDMI cable to pass through the extensive THX Certification proprietary and industry-leading tests, meeting the gold standard in high fidelity and ensuring exceptional robustness, interoperability, and reliability.

Reyhee Superlite Aging-in-Place Technology

"Reyhee’s Superlite is an FDA-cleared Class II electric foldable wheelchair made specifically to improve the lives of those impacted by mobility limitations. At only 41 pounds, the Superlite operates as a 3-in-1 mobility device, with the ability to transform into a power wheelchair, power walker and manual walker for ultimate convenience and adaptability. Consisting of an aluminumalloy frame and integrated lithium-ion battery with easy onboard charging, the

Additionally, it's helping reduce the stigma associated with wearing hearing aids through an all-new design. Crafted to organically fit the ear, the sleek design ensures the device sits low above the pinna to provide discreet, contoured positioning. The mRIC R is the smallest RIC rechargeable hearing aid, and our RIC RT carries the longest lasting charge of any hearing aid on the market.

Other features:

• Fall detection and alerts

• Reminders

• Find my hearing aids

• Language translation, more than 70 languages

• Direct streaming of calls and music (hands free)

• Personal Health Monitoring"

WINNERS

Computer & Gaming

Epson Expression Photo XP-8700 Wireless All-in-One Printer

As families juggle busy schedules, there is a growing demand for versatile home printers that can help everyone tackle creative projects, activities, and more. The Epson Expression Photo XP-8700 wireless all-in-one printer allows parents, kids, crafters, and photo enthusiasts to easily print professional-quality photos and graphics from the convenience and comfort of the home.

Acer Predator Helios 18 (PH18-71-756U)

The all-new powerful Predator Helios 18 (PH18-71-756U) gaming laptop features a powerful components, upgraded thermals, and a plethora of must-have premium features. Model #PH18-71-756U is powered by a 13th Gen Intel Core i7 13700HX CPU and an NVIDIA GeForce RTX 4060 GPU. A highlight is its breathtaking 18-inch (16:10) WUXGA (1920x1200) display, featuring a 165Hz refresh rate, NVIDIA G-Sync and NVIDIA Advanced Optimus. Its new design includes a simplified matte black chassis with clean edges and thin bezels. Several ports are conveniently located on the back, along with a customizable RGB light bar that runs along the top of the back vents. Gamers will love its per-key RGB mini-LED backlit keyboard with 1.8 mm key travel and anti-ghosting N-key rollover. It also includes one month of Xbox Game Pass or PC Game Pass, providing access to hundreds of high-quality PC games.

LG gram Style 16” OLED Laptop

The LG gram Style features an elegant glass design that changes color when viewed from different angles. The focus on design continues inside the new laptop where a ‘hidden’ haptic touchpad with soft LED backlighting illuminates at the user’s touch. Maintaining its reputation for its lightweight portability, the gram Style

Featuring brilliant, 6-color Claria® Photo HD inks paired with Epson’s precise MicroPiezo® technology, the XP-8700 delivers vibrant borderless prints up to 8.5" x 11" with astounding detail and accuracy. Designed with ease of use in mind, it

LG 45” OLED Gaming Monitor

The LG UltraGear™ 45GR95QE is the world’s first-ever 45-inch curved OLED gaming monitor with a 21:9 aspect ratio, WQHD (3,440 x 1,440) resolution screen. Its larger-thanmost 45-inch ultrawide screen provides a

LAPTOPS

weighs under 3 pounds. The LG gram Style features a 16:10 WQHD+ display with a NonReflective OLED Display and 90Hz-120Hz refresh rates. Powered with Intel’s Evo 13th Gen Processor and LPDDR5 6000MHz RAM, and Gen4 NVMe™ solid-state drive (SSD), the LG gram Style provides impressively fast performance. The gram Style features atmospheric audio with Dolby Atmos®.

features a 4.3" color touchscreen for intuitive setup and navigation, a built-in scanner and copier, hands-free, voiceactivated printing, versatile paper handling to support a wide range of media, and convenient printing from smart devices with the innovative Smart Panel® App. With the XP-8700, access Epson’s renowned photo printing technology at an affordable price.

rapid 0.1ms Gray-to-Gray (GTG) response time, while its innovative OLED display secures outstanding picture quality touting DCI P3 98.5% and high contrast ratio. The 45” UltraGear monitor offers the beauty of a large display and space-efficient design. Its antiglare coating minimizes screen reflections in dark environments, while 21:9 800R curvature maximizes immersion with a large screen. It boasts an adjustable stand that tilts and swivels for convenience. LG’s UltraGear touts high-end performance features including a 240Hz, 0.1ms Gray-to-Gray (GtG) response time and various gaming Syncs (G-Sync Compatible, FreeSync Premium, VESA Adaptive Sync). The monitor has HDMI 2.1 and DisplayPort 1.4 compatibility, along with a DTS HP:X sound connection.

GAMING LAPTOP

MONITOR

ViewSonic ColorPro VP16-OLED Portable Monitor

The ViewSonic® ColorPro® VP16-OLED is a 15.6-inch portable monitor. With native 1080p Full HD resolution, it is PantoneValidated and factory-calibrated to deliver color uniformity, accuracy, and details. It is specifically designed with its mainboard in the stand, making it one of the thinnest CNC aluminum-framed OLED panels on a portable monitor. The stand’s flexible, foldable design offers easy height adjustment to secure the perfect angle. A tripod mount is integrated into the stand so it can be used as photo or video preview display for precise adjustments in the field, while a protective screen cover also doubles as a shading hood for a “dark room” effect.

• 100% DCI-P3 coverage, 400nits of brightness, 1ms response time, 60Hz refresh rate

• Connectors: 2x USB Type-C for 2-way charging, micro-HDMI and 3.5mm headphone jack

• 14-inches [L] and less than one-inch [W]; 2.2 pounds

• Estimated retail price of $399.99 [USD]

Samsung 990 PRO with Heatsink

The 990 PRO with Heatsink 2TB is an essential upgrade for gamers who need more space for their game library. With its 8.2mm slim body, the drive meets the PCI-SIG D8 standards for compatibility with desktops, laptops, and Sony PlayStation 5. It offers nearly the highest speeds available from the PCIe 4.0 interface, with read and write speeds of up to 7,450 MB/s and 6,900 MB/s, respectively, thanks to proprietary V-NAND technology from Samsung, so you can spend more time gaming and less time loading screens. The low-power architecture of the world’s

WINNERS

Headphones

LG TONE Free ® T90Q Wireless Earbuds

A treat for the ears in more ways than one, LG’s TONE Free T90 earbuds provide an immersive rich, clear audio with Meridian

first 8nm controller for consumer SSDs allows data to process faster, resulting in lower latency. Games run smoother and system battery life lasts longer. With its heatsink, nickel coating, and heat spreader label, gamers don’t have to worry about the drive overheating and gameplay interruptions. The 990 PRO with Heatsink even includes customizable RGB lights. Available for $239.99.

favorite content and devices. Consumers will feel like they are in the center of the scene and experience a whole new level of audio immersion whether they are listening to music, watching movies, enjoying favorite streaming series or playing video games. Dolby Head Tracking together with Dolby Atmos® content further elevates the listening experience, providing incredible detail, depth, and clarity. The T90s are the first wireless earbuds to feature an audio virtualizer designed by Dolby specifically for earbuds – an advanced solution that expands spatial dimensionality for stereo entertainment.

Shure SE846 Gen 2 Sound Isolating™ Earphones

Headphones

The SE846 Gen 2 Sound Isolating™ Earphones, refined through decades of innovation, epitomize Shure’s commitment to superior auditory performance. Housing four custom-engineered drivers, these earphones are tailored to ensure superb high-end clarity coupled with extended lowend performance for an unrivaled listening experience. Its advanced low-pass filter provides the depth of a true subwoofer

HEADPHONES $300 AND UP

HEADPHONES $100 - $299

GAMING PERIPHERAL

without sacrificing clarity or detail. Blocking up to 37 dB of ambient noise, Shure's signature Sound Isolating technology fosters an authentic, immersive listening experience. The SE846 offers a selection of different colors and four, unique sound signatures allowing listeners to further customize their listening and aesthetic. Their ergonomic design ensures a secure and comfortable fit. They provide crystal clear calls and seamless control via a detachable 3.5mm cable with an MMCX connection and an integrated remote and mic. The SE846 Gen 2 embodies state-of-theart, tailored sound and innovation, setting a new bar in its class.

WINNERS

Health & Lifestyle

Bodyfriend Phantom Medical Care

Phantom Medical Care is a unique massage device that's designed to reduce disc pressure and neck pain by making the neck C-shaped. This is accomplished by operating the neck air cell and massage module simultaneously. In addition to the neck, a spinal relaxation program invigorates the cervical spine as well as stimulates the lumbar spine to form a C-shape while stretching the thighs. Phantom Medical Care includes massage modules that are

WINNERS

Home Appliances

Aiper Seagull Pro Cordless Robotic Pool Cleaner

The Seagull Pro is Aiper’s most advanced cordless robotic pool cleaner to date. It comes complete with all new features including WavePath™ Navigation Technology for effective, systematic cleaning and the world’s first-ever quad-motor system. In addition to its powerful suction, the quadmotor gives the unit its wall-climbing capabilities, so it has the capacity to clean both

debris clinging to a pool’s walls in addition to the pool floor. Featuring a sleek and hydrodynamic design, the Seagull Pro is engineered to automatically travel across large pools, up to 3,200 sq. ft, in just under 3-hours to clean dirt, leaves, hairs, and other particles. Once it’s done cleaning, the product uses auto-parking technology to position itself at the side of the pool, making it easy for users to lift it out using an included hook pool pole attachment. Easy-to-use, the cleaner has a oneclick activation, three cleaning modes, and rechargers in 90-minutes.

equipped with PEMF to relieve pain. PEMF is an abbreviation for Pulsed Electro Magnetic Field. A pulse-type magnetic field formed by the electromagnet installed in the product causes depolarization of cell membranes and stimulates muscles, bones, ligaments, and nerves to relieve pain.

Midea 11QT Two-Zone Air Fryer Oven

Midea’s new 11QT Two-Zone Air Fryer Oven is designed to cover all cooking needs in one small appliance. While only taking up 12.5 inches of counter space, the new air fryer oven offers plenty of capacity, featuring both an XXL 6qt air frying basket and a 5qt traditional toaster oven. The Sync Finish feature is designed to automatically align the cooking times of both zones so all food is finished at precisely the same time, regardless of settings or temperature. The see-through windows are great for monitoring cooking progress without opening the door and releasing heat. It offers a 10-in-1 slate of cooking programs including air fry, bake, grill, roast and more. It also includes Wi-Fi capabilities through the MSmartHome app , allowing users to activate voice control with Alexa or Google Assistant, receive notifications and utilize the air fryer’s features remotely, along with access to 50+ pre-programmed smart recipes.

The AirHood

WINNERS PROJECTORS

Home Theater

LG CineBeam PU700R

The PU700R allows for content to be cast up to 120 inches in exceptional 4K UHD picture quality, and with optimized brightness levels and HDR support, users can enjoy high-quality picture in ambient lighting environments. The PU700R’s cradle stand rotates 90 degrees and Auto Screen Adjustment (ASA) automatically adjusts the projection to the optimal screen parameters. The CineBeam projector also includes a variety of stylish images and seven colorful Mood Lighting options. The PU700R comes bundled with a host of smart features, including Smart webOS, Wireless Connection (AirPlay 2fo / Screen Share) and Bluetooth® Dual Sound Out to Compact Ports that support HDMI, USB Type-C®/A. While connected to Wi-Fi, users can enjoy streaming content without the need for a separate device. In addition, the PU700R features Bluetooth speaker support that can connect with up to two Bluetooth-enabled listening devices so users can experience an optimized sound.

AirHood™ is a portable range hood that removes grease, smoke, and cooking odors, and stops oil films from forming on surfaces. It keeps the air and kitchen countertops clean while adding a friendly but non-intrusive touch to any kitchen. It is our vision to make clean cooking accessible to everyone, anywhere, and at any time. Indoor air quality has become a growing concern, and harmful VOCs created during cooking are a key contributor to indoor air pollution which can affect people's health. The idea was born from the need for userfriendliness and maintenance improvement for conventional, permanently installed range hoods, which are often noisy, difficult to clean, and provide insufficient kitchen ventilation.

WINNERS

Innovative Tech

Besides, not all apartments are suitable for their installation, leaving many people without access to them. Airhood is affordable, can be easily placed on your stove, easy to clean, and offers maximum performance and quiet operation.

occasion of a hard drive failure. If a failed hard dive needs to be replaced, movies are automatically restored from the cloud.

The Kaleidescape movie store has the largest collection of UHD 4K titles available and boasts over 14,000 titles for purchase and more than 9,000 for rent. Users can rent or download movies in reference quality 4K HDR with lossless Dolby Atmos and DTS:X audio, surpassing even 4K UHD discs in both convenience and quality by going beyond optical disc capacity and bit rate limits."

Loxx Boxx

high-fidelity 4K UHD movies, serve up to 10 simultaneous 4K UHD playbacks, and enables fast downloads while simultaneously supporting playback on multiple Strato players. Extremely reliable, the Terra 88TB movie server stores highfidelity movies on an array of high-quality, enterprise-class hard drives and is designed to continue operating on the rare

"Porch pirates snatched 260 million packages from U.S. doorsteps in 2022. To combat this, Loxx Boxx sets a new standard in parcel protection with its state-of-the-art smart delivery box that has protected over 350K deliveries to date. Loxx Boxx is made of welded steel to safeguard parcels from thieves, pests, and the elements. Available in multiple colors and two sizes, the design features a fade-proof coating, rechargeable battery, internal temperature monitor, and tamper alarm.

COUNTERTOP COOKING

INNOVATIVE TECH - TOP 5

INNOVATIVE TECH - TOP 5

Somalytics SomaSleep

"Sleep problems affect the lives of billions of people. Rapid Eye Movements are critical for learning and memory. Snoring, back and leg problems, medication, anti-depressants, concussions, stroke, and other neurologic illnesses can disrupt sleep, particularly REM.

Until now, the only option to track REM has been sleep centers, where data is typically manually interpreted. With SomaSleep, consumers can now follow all stages of their sleep -- including REM -- in the comfort of their home through a lightweight, easy-touse, first-of-its-kind sleep mask.

This revolutionary wearable monitors eye movements to help consumers better understand sleep quality and disruptions that are key to wellness insights and improving sleep.

SomaSleep uses Somalytics’ groundbreaking SomaCap miniature capacitive sensors to capture eye-tracking data relevant to this critical analysis of sleep quality. Data will be available through the SomaSleep Mobile App for easy sharing with users’ doctors. This is a transformational moment for in-home wellness."

Crestron LED Light Fixtures

"Crestron LED Light Fixtures were created to meet the design, intelligence, elegance, and customization that homeowners demand. The fully tunable light fixtures add real-time personalized lighting control into the Crestron Home® operating system. Through the Crestron Home platform, homeowners have full control of the color of their lights, including hue, saturation, color temperature, and intensity of light, or they can opt to synchronize Crestron’s LED Light Fixtures with their natural circadian rhythm or utilize a Crestron SolarSync™ sensor to match the natural light outside.

Crestron LED Light Fixtures have scenebased control where users are able to set scenes for one-touch control to suit an individual’s preferences. The seamless integration of the LED fixtures to the Crestron Home OS is the major advantage of the Crestron tunable light fixtures."

Loxx Boxx is easy to use: Using Wi-Fi or newly released cellular LTE connectivity, users can connect to their box via the Loxx Boxx app to manage deliveries, get real-time notifications, schedule pickups, and authorize access with digital passcodes. Loxx Boxx ensures customer confidence with its Safe Receipt Guarantee, which reimburses up to $500 for stolen items when Loxx Boxx is properly deployed. Loxx Boxx combines physical protection with a userfriendly app, revolutionizing last-mile delivery security."

Bodyfriend Phantom Rovo

Phantom Rovo is a futuristic healthcare product that uniquely features leg units that can move independently, in stark contrast to conventional massage chairs that provide the same massage pattern to both legs. Through 'Rovo Mode', new types of stimulation to the core muscles are possible by utilizing independent leg movement capabilities. 'Rovo Mode' is an original massage program unique to Phantom Rovo and is optimized for independent leg movement to relax the major muscles of the lower body, relieve tension, and increase flexibility. The Phantom Rovo is equipped with finger moving technology. Finger Moving Technology is a core Bodyfriend technology that uses a high-performance encoder sensor to precisely control the movement of the massage ball down to 1.25mm increments. With Finger Moving Technology, the XD-Pro massage module breaks down a massage area into 80 increments and provides a more sophisticated ergonomic massage, like a detailed massage with human fingers

WINNERS

Major Appliances

Beko 24” Front-Load Washer with RecycledTub™

The Beko 24” Front-Load Washer is equipped with RecycledTub™, a manufacturing process responsible for the industry’s first washtubs made from 60 recycled polyethylene terephthalate (PET) bottles. The Wi-Fi-enabled washing machine has state-of-the-art functionality and sustainability features, including a Fast+ function, which senses the type of fabric and the amount of clothes, then optimizes the washing program to reduce wash cycle duration by up to 55 percent, saving water and energy. Also, steam introduced at the beginning of the cycle helps pretreat and loosen stain for better cleaning. Beko’s Front-Load washer is part of a global Recycled Tub-equipped

laundry line that has saved more than 114 million plastic water bottles from landfills and reduced CO2 emissions by 2,200 tons since 2017.

REFRIGERATORS

Beko 36” French Four Door Refrigerator with HarvestFresh™ (BFFD3626ZSS)

The focal point of the stainless-steel Beko BFFD3626ZSS 36” French FourDoor refrigerator is HarvestFresh™, another exclusive Beko refrigerator technology that offers a new standard of food preservation and the prospect of a healthier, produce-focused diet. HarvestFresh™ is a revolutionary threecolor light technology in the crisper drawer that recreates the 24-hour sun cycle by glowing blue at sunrise to initiate the photosynthesis process, green at midday to capture the strongest sunlight, and red at sunset to prepare for the night to extend the life of fresh produce and its vitamins and minerals. This model includes Beko’s Multizone technology – which allows users to switch one of the two bottom compartments between freezer and refrigerator mode.

In all, Beko Refrigerators with HarvestFresh™ reduce food costs, waste and extra trips to the grocery store. The result is unprecedented food and vitamin preservation that empowers Americans to eat healthier while reducing their carbon footprint.

Beko 24” Front-Load Heat Pump Dryer

The Beko 24” FrontLoad Heat Pump

Dryer is a Wi-Fienabled dryer that is 60% more efficient than its predecessor and offers the proven technologies IronFinish™, SaniDry and SaniFresh. IronFinish™ ensures water and steam are infused into clothes during the drying cycle to remove creases until they are thoroughly dry and ready to wear.Meanwhile, the dual SaniDry and SaniFresh feature sanitizes clothes by combining steaming and drying methods for a uniquely clean finish. Beko’s ventless dryer uses a closed-loop heat exchange system to conserve and reuse hot air during tumbledry cycles to remove moisture from clothes using half the energy of conventional vented dryers. Heat pump dryers feature reduced power use, a lower-temperature operation that is gentler on clothes, and easier installation without the need for ventilation.

Hisense HBE3501CPS Freestanding Electric Range

The Hisense HBE3501CPS

freestanding electric range features a sleek, stainless steel design, large 5.8 cu. ft. capacity, and five powerful burners - including a 3300W power burner - for quick boiling. The oven pre-heats to 350 degrees in just 7 minutesup to 40% faster than others in its class - and comes with unique features like: air fry, dehydrate, pizza bake, keep warm, bread proofing, convection bake, roast, frozen bake, and broil to meet all your cooking needs without taking up additional counter space. Hisense’s range also has a true convection build that circulates air continuously, for faster and more even baking on every rack. With a two-year warranty that covers parts and labor—twice as long as competing brands - and a price under $800, Hisense’s range delivers strong performance and high quality.

Midea MDT24P5AST

Midea’s new stainless-steel smart 45 dBA 24-in built-in dishwasher provides superior cleaning technology while remaining extremely quiet. The three-rack MDT24P5AST offers several exciting features including angle wash and targeted wash zones to tackle even the most challenging of food residue, versatile loading with adjustable rack height to allow for flexible capacity, an LED cycle indicator to easily identify how far along the wash is, and extended dry with a dual fan heating system to make sure everything comes out as dry as can be. The interior of the dishwasher features convenient LED lighting and a chic stainless-steel tub. The MDT24P5AST also features a sanitize cycle which is NSF Certified to reduce 99.99% of bacteria from dishes, and is Wi-Fi compatible through the MSmartHome App which allows users to remotely customize several settings and set up the 1-tap My Wash feature.

Sharp Smart Convection Wall Oven with Microwave Drawer™ Oven Major Appliances

The Sharp Smart Convection Wall Oven with Microwave Drawer Oven features Convection Conversion, which automatically converts the temperature and time to recommended cooking settings according to the dish being prepared. It is equipped with a 7 inch ‘Family Control’ Touch Navigation Display with 45 ‘More Menu’ items for convenient cooking. The built-in microwave drawer oven makes for convenient kitchen placement and a versatile kitchen experience, as well. The appliance also features an Air Fry Manual Mode and Snack Presets for added convenience and cooking versatility.

Sharp Smart Radiant Rangetop with Microwave Drawer Oven

The Sharp Smart Radiant Rangetop with Microwave Drawer Oven is the first of its kind, featuring a radiant cooktop that has two variable cooking cones, including a triple heater to accommodate larger pots and pans. The microwave drawer oven works with Amazon's Alexa and the Sharp Kitchen App for dozens of voice commands and smartphone control to enable hands-free cooking at home. Further hands-free technology includes Sharp's Easy Wave Open feature for touchless operation - simply wave up-and-down near the motion sensor and the Stainless Steel Microwave Drawer™ Oven will glide open. This appliance can be installed in an island or peninsula.

Sharp 30 in. Gas Convection Slide-In Range with Air Fry

The Sharp 30 in. Gas Convection Slide-In Range with Air Fry has five gas cooking zones with 54,000 BTU of combined power.

The 6.1 cu. ft. oven features powerful 34,500 BTU bake and broil elements with a convection system to cook evenly and heat efficiently. Seven sculpted rack positions, the included standard rack, and the glide rack create a versatile cooking space and make cooking for a crowd simple. The built-in temperature probe takes the guesswork out of cooking by monitoring your recipe and can tell your oven to turn off when your food reaches the set internal temperature. Thoughtful presets include Air Fry, Pizza, Convection Bake, Convection Roast, Bake, and Broil. Self Clean and Steam Clean modes help keep your oven clean without the need for harsh chemicals. For added peace of mind, the range also turns itself off after 12 hours.

Thor Kitchen 36 INCH TILT PANEL PROFESSIONAL GAS RANGE TRG3601

THOR Kitchen offers the power and performance of a premium professional appliance at a practical price. The 36 Inch Tilt Panel Professional Gas Range is a stainlesssteel machine designed with professional features and functionality. The sleek design complements any kitchen and perfectly balances style, convenience, and power. Features include easily accessible tilt panel touch controls, high-powered elements, and a

Outdoor Tech & Appliances WINNERS

Elite Screens Yard Master Tab-Tension WirelessBattery-Operated Outdoor Projector Screen

The Yard Master Tab-Tension Wireless is a battery-operated outdoor projection screen which eliminates the need for a power cable and allows the freedom

to accommodate any setup outdoors. It comes with a built-in rechargeable Li-on battery inside it's heavy-duty steel casing. The Yard Master Wireless is IPX3 rated for water protection for outdoor applications such as backyards, patios, and pool decks. The tab-tension design provides uniform tension on all sides for a flat and taut projection surface. It uses Elite Screens ISF certified CineWhite® front projection surface which provides excellent brightness uniformity, color reproduction with superb image clarity for nighttime movie presentations. Additional accessories for the Yard Master Wireless include a Radio Frequency remote for easy operation and can also be controlled using the manual control buttons on the screen.

commercial convection fan. The 800W heating element delivers even heating for optimal cooking and baking results. This range offers a “power” burner which provides high-powered 18,000 BTUs as well as a low heat (650 BTUs) option for delicate sauces. There is also an air fry feature with large window visibility that truly sets this range apart from its peers that cost thousands of dollars more. This range gives you the power to master any meal from prime rib to snickerdoodles! When it comes to quality and features, THOR hammers the competition.

Furrion Aurora® 2.1 Outdoor Soundbar Speaker with Wireless Subwoofer

The Furrion Aurora outdoor soundbar and subwoofer system makes an excellent companion to Furrion Aurora TVs. This Bluetooth soundbar delivers 130 watts of clear, high-definition audio and comes with an 8"" subwoofer for added bass. The universal design makes this soundbar compatible with most TVs, and we’ve included mounting brackets for easy setup. Pairing your soundbar speaker to your TV or smart device is a breeze! Simply use the HDMI or optical inputs for a corded connection. You can also go cordless by pairing your soundbar with your device via Bluetooth. The Furrion Aurora Bluetooth soundbar speaker and subwoofer system is an industry first and designed for outdoor use, with an IP45-rated weatherproof housing that resists rain, snow, dust, insects and humidity. The included remote control also features waterproof protection.

OUTDOOR TELEVISION & VIDEO - SCREENS

OUTDOOR AUDIO

OUTDOOR TELEVISION & VIDEO

Peerless-AV Neptune™ Partial

Sun Outdoor Smart TVs

Outdoor Tech & Appliances

The Neptune™ Partial Sun Outdoor Smart TV, brought to you by PeerlessAV®, is an all-weather-rated, maintenance-free AV solution for outdoor living spaces everywhere. Perfect for any season, the Neptune Partial Sun Series can withstand temperatures anywhere between -22°F to 122°F and have an IP54 rating that ensures protection from dust, dirt, and other outdoor elements. This

WINNERS

Portable Streaming Speakers

Samsung HW-Q990C Q-Series

Wireless

Dolby ATMOS Soundbar

With the HW-Q990C, Samsung evolved its flagship soundbar to offer improved sound, functionality, and ease of use. The HW-Q990C is designed with 11 front-facing speakers, one subwoofer, and four up-firing speakers with Dolby Atmos enabling the

device meets full UHD specifications and has 4K resolution, meaning color and video quality will never be compromised no matter the angle. Each TV comes with a free, corrosion-resistant Tilting Wall Mount ($199 USD value) to allow the TV to be securely mounted and adjusted to fit the outdoor entertainment space. Powered by webOS TV, the Neptune Partial Sun Series also come equipped with smart TV capabilities, so your favorite apps and streaming services are easily accessible outdoors.

soundbar to deliver a seamless, surround sound experience that can fill the room with audio from all angles. With wireless Dolby Atmos built directly into the soundbar, no additional HDMI cables or plugs are needed when connecting to your Samsung TV. The HW-Q990C also offers SpaceFit Sound Pro, which automatically optimizes audio based on the environment without requiring any additional devices. Coupled with Adaptive Sound, the soundbar can intelligently optimize audio in real-time, so that users can hear voices and audio clearly, even at low volumes. The HW-Q990C supports voice control and can be controlled via Wi-Fi or any Samsung SmartThings device and is all wrapped in a minimalist design, perfect for any space.

BLUETOOTH SPEAKERS $199 OR LESS

Victrola Music Edition 2 Tabletop Bluetooth Speaker

The Music Edition 2 Tabletop Bluetooth Speaker brings your music to life with rich bass, full mids, and crisp highs along with a wireless charging solution for your mobile devices. Its durable metal construction, waterproof rating, and elegant modern design let you take this speaker anywhere, perfect for indoor luxury or outdoor adventures. With USB-C charging for up to 20 hours of playback and the ability to link two speakers together for stereo output, the Music Edition 2 will elevate any gathering with a powerful, detailed listening experience.

BLUETOOTH SPEAKERS $100 OR LESS

Sony XB100 Compact Bluetooth® Wireless Speaker

Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go.

SOUNDBARS $500 AND UP

WINNERS

Services

EXTENDED WARRANTY

Allstate Protection Plans

For over a decade, Allstate Protection Plans has transformed the extended warranty industry with an obsessive focus on the customer experience, turning a once difficult service category

Smart Home & Automation WINNERS

Midea Inverter Heat Pump

With leading energy efficiency (up to 18.4 SEER2), cold climate performance (capable of 100% heat output down to -4 degrees Fahrenheit) and compatibility (able to mix/ match with existing ducted and ductless equipment), Midea is making heat pump technology mainstream in American homes.

The Midea ductless inverter heat pump system, including the new Midea IN OneWay Cassette, represents the latest innovations in inverter heat pump technology, offering homeowners and

in the retail industry into a true valueadd for consumers. Its award-winning plans cover more than 25 product categories, including electronics, appliances, and furniture, and it works with leading retailers and wireless operators in the United States, Europe, Canada, Japan, and Australia. Its service leadership stems from constant innovation, including remote troubleshooting and tech support, and efficient in-home repairs for TVs and appliances that are typically completed in one service visit. The company is also always looking for ways to operate more sustainably so that it might reduce the environmental impact of owning and maintaining electronics. This includes reducing laptop repair packaging by 50% and minimizing shipping for repairs by up to 35% with remote troubleshooting—which also saves gas consumption.

Smart Phone WINNERS

TCL 40 XE 5G

The TCL 40 XE 5G smartphone powered by NXTVISION Technology offers brilliant visuals on a 6.56” HD display and reliable 5G performance. From color to contrast and clarity, all features are optimized in real-time for a portable theater-level immersive visual experience in the palm of your hand. Shows and video games come to life with the 40 XE’s refresh rate of 90Hz and a touch sampling rate of up to 180Hz for smooth scrolling, fluid animations, and improved screen responsiveness. Powered by a MediaTek Dimensity 7 Octa-core 5G processor and chipset, the 40 XE smartphone offers powerful high-speed 5G performance, allowing users to download apps and stream seamlessly. The strong and mighty 5000mAh battery provides up to 24 hours of talking, texting, streaming, and gaming. It is available now for MSRP $119.99, which makes it the most affordable 5G phone on the market.

SMART DOOR LOCKS

HVAC service providers a flexible, energyefficient electric heating and cooling system that doesn’t compromise on comfort. Midea heat pumps qualify under the Inflation Reduction Act’s criteria, making users eligible for tax credits up to $2,000 – on top of rebate offerings from utility companies that incentivize homeowners to replace gas or traditional electric HVAC systems using heating strips. The IN Cassette is ready-to-fit into home ceiling joist spaces, making it a seamless ductless option for new homes, additions and conversions.

Schlage Encode

Smart WiFi Lever

The Schlage Encode Smart WiFi Lever is the latest addition to Schlage's award-winning Encode family of smart locks and the first Encode smart lock designed to work on standard single bore-hole doors. Encode Lever offers builders, integrators and designers a new opportunity to bolster security and convenience for more areas of the home. Applications can range from garage and side doors to home offices and guest suites,

Video & TV WINNERS

light control algorithm for precision and granularity. ULED X provides an immersive viewing experience with ultra-bright visuals, deeper contrast, wider viewing angles, and low reflection ratios. Additionally, the UX model offers an 85" 4K display with expanded viewing angles and an ultra-low reflection panel for a cinematic experience. The ULED X also boasts a powerful audio system with 80 watts, 7 speakers, 4.1.2 multi-channel setup, and Dolby Atmos spatial sound, enhancing movies, gaming, and sports.

outstanding picture and sound quality. AI Picture Pro now offers improved upscaling for clearer images, and includes OLED Dynamic Tone Mapping Pro, which helps reveal hidden details and brings greater depth to every frame. In addition to fine-tuning image reproduction, the α9 AI Processor Gen6 powers LG's AI Sound Pro, which provides virtual 9.1.2 surround sound from the TVs' built-in speakers to help sweep viewers up in whatever they are watching.

Hisense ULED X (TIED Winner)

Hisense ULED X represents the future of LED technology, offering superior picture quality and control. With Hisense’s proprietary Hi-View Engine X chipset and over 20,000 Mini LED lights, ULED X delivers unrivaled brightness and realistic on-screen display reaching a peak brightness up to 2500 nits and 5000+ local dimming zones. This cutting-edge development is the result of over a decade of research, featuring a 16-bit

making it an ideal solution for Single Family builders and designers/integrators looking to add security to renovations and new builds. Encode Lever offers the same industry-leading feature found in the original Schlage Encode Smart WiFi Deadbolt and integrates with leading smart home technologies like Google Home and Amazon Alexa leveraging the Schlage Home App. Encode Lever is available in two trim styles, four lever styles and a variety of finishes to match a variety of home décor.

LG 55” C3 OLED

Thanks to the precision and performance of LG OLED evo technology and the new α9 Gen6 AI Processor, the LG C3 OLED series provides improved brightness and color volume along with amazing clarity and detail. The latest Alpha series processor utilizes LG's sophisticated AIassisted Deep Learning tech to ensure

Samsung 65” Class Neo QLED 4K TV (QN90C) (TIED Winner)

The Samsung 65” Class Neo QLED 4K TV (QN90C) delivers brilliant detail, vivid, lifelike color and sensational contrast - setting a new standard for home entertainment. Designed with ultraprecise Quantum Mini LEDs, Samsung Neo Quantum HDR+, and the Neural Quantum Processor with 4K Upscaling, this TV delivers surreal picture quality that’s transformed into sharp, 4K resolution – so each scene takes on a new dimension. The QN90C is also equipped with an Ultra Viewing Angle and Anti-Glare technology to ensure that no matter which seat you’re in, you’ll get a consistent and detailed 4K picture at any angle, in any light. And with Dolby Atmos and Object Tracking Sound+, you can feel like you’re right in the middle of the action.

TVS: 40 TO 57 INCHES

Samsung 85” Class Neo QLED 8K TV (QN900C)

The Samsung 85” Class Neo QLED 8K TV (QN900C) provides unparalleled picture quality with a virtually bezel-free design for an edge-to-edge 8K picture that defies limits. With an Infinity Screen with Slim One Connect box, the QN900C packs brilliant8K picture quality into a thin frame. Its ultrapowerful Neural Quantum processor transforms your favorite content and uses AI-based processing to upscale the picture to 8K resolution. The QN900C’s screen delivers a billion colors and intent contrast thanks to a grid of Samsung Quantum Mini LED blocks that make your content spring to life. Plus, the viewing experience is complemented by life-like sound with Dolby Atmos® and Object Tracking Sound Pro. And with Q-Symphony 3.0, you can pair your TV with a Samsung Soundbar to optimize your sound experience. For gameplay, the screen QN900C supports 144Hz to eliminate lag and motion blur.

TVS: 58 INCHES AND LARGER Samsung 98” Class QLED 4K TV (Q80C)

The ultra-large Samsung 98” Class QLED 4K TV (Q80C) delivers rich detail, color, and contrast to create a largescreen cinematic home entertainment experience enhanced by Direct Full Array and Quantum HDR+ technology. Featuring the Samsung Neural Quantum Processor, content is upscaled to 4K

resolution regardless of its source format. Whether streaming movies, watching live sports, or perusing home videos, viewers can experience beautiful 4K content. The TV boasts a three-bezelless design and, despite its slim formfactor, packs a powerful punch when it comes to audio thanks to the inclusion of Dolby Atmos, Object Tracking Sound Lite, and Q-Symphony 3.0. The TV includes Samsung Gaming Hub allowing gamers to access nearly 3,000 top titles without a console and provides access to over 1,900 channels via Samsung TV Plus. Thanks to Samsung SmartThings, the TV can seamlessly work with other smart home devices to simplify your day.

LG & SAMSUNG SUPER VIP AWARD

TWICE congratulates each of our 2023 VIP winners, with a special congratulations to LG & Samsung, who both took home this year's Super VIP Award thanks to their ability to lock down an incredible 5 wins each!

Sony

BRAVIA XR 65” Class A95L

QD-OLED 4K HDR Google TV

Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max technology, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth.

Best of Show Awards at CEDIA Expo 2023: Everything You Need to Know

Residential Systems, TWICE, and What Hi-Fi? to once again recognize innovative products on display at CEDIA Expo 2023

It’s back for 2023 — the Best of Show awards program that celebrates the best custom installation and home entertainment technology launches at CEDIA Expo! Residential Systems, TWICE, and What Hi-Fi? will once again have judges on-site to examine each of the entries and bestow honors on the most deserving.

Here is what you need to

participate:

THE DETAILS

What? Nominations for the 2023 CEDIA Best of Show Awards, presented by Residential Systems, TWICE, and What Hi-Fi?

When? Submissions are open now through midnight, PST on August 25, 2023

Why? Benefits included with each of awards entry submission: One full-page advertorial for each nominated product — with special distinction for winning entries — in the Best of Show Program Guide, published and distributed digitally to all

Future B2B’s consumer electronics lists after CEDIA, plus additional promotion and brand exposure in the post-show recap coverage of award winners.

TIPS ON CREATING A WINNING ENTRY

Each year there are thousands of new products introduced at CEDIA. Thousands. After all the effort you have put in to bring your product to market, how can you stand out? Winning a Best of Show Award from Residential Systems, TWICE, or What Hi-Fi? (or even all three) goes a long way to differentiating your product from a crowded market and putting a spotlight on the hard work that led up to its release.

Each entry is judged by an industry professional. We’re keeping them secret so they can visit your CEDIA Expo booths anonymously, but there is a (very) good chance you’ve seen them in the pages (both web and print) of the brands they represent.

Here are three ways to catch our judges’ eyes:

Tell your story. Your entry form is a blank slate — use it for more than specs, although include those as well! This is your chance to tell the judges the thought behind the creation and building of a product.

First Impressions. Have you had any residential integrators beta-test the product? Provide any kind of feedback? Offer any impression on how your product performs? Make sure to include it.

Life Changing. What kind of impact do you intend this product to have on the installer and the end user? What sets it apart from similar products? You know why it’s better, make sure the judge knows why, too.

Now Available

2023 TWICE Retailer Reports

Reports with exclusive analysis available for purchase on official Swoogo storefront

How have major consumer electronics retailers and e-tailers fared in the past year? Find out by purchasing the latest editions of TWICE’s annual Retail Reports, produced in partnership with Senex, an industry research and analysis firm.

2023 TOP 50 CONSUMER ELECTRONIC RETAILER REPORT

With inflation remaining high, and the costs to service homeowner debt increasing, consumer spending on CE products has fallen and will most likely continue to drop off in 2024. What can retailers do to come out on top in the market today? See who's winning, who's losing, and who's leaving share on the table in this annual mustread report with exclusive market research.

2023 TOP 50 MAJOR APPLIANCE RETAILER REPORT

While consumers continued to spend on home improvements and appliances, the top major appliance retailers of 2022 saw a rapid deceleration as wallets tightened thanks to looming recession threats. How will major appliance retailers fare in 2023 with the current market issues? Find out which dealers reaped the most rewards in TWICE's annual Top 50 Major Appliance Retailers Report.

Purchase the 2023 TWICE Top Reports today at http://bit.ly/3DvuP90

LG’s First WOLED Panel Shipment To Samsung Reportedly Underway

Deal comes on the tail end of multi-year negotiations

By Derek Wiley

According to Korean newspaper The Elec, this month will mark the first shipment of WOLED panels from LG to Samsung for a TV that is scheduled to be revealed later in the year. While the shipment is reportedly small, it seems that orders scheduled for next year will be much larger in quantity.

Some are speculating that the panels being delivered are for an 83-inch OLED TV that will feature a LG Display WOLED panel. Based on a report by Business Korea, this TV

is rumored to be announced around the time of IFA.

The Elec’s report also mentions that the ordered WOLED panels require special customization, meaning they must be manufactured at LG’s plant in Paju, South Korea–not overseas in China.

“Samsung has also requested that LG Display develop a WOLED TV panel under the specification it wants,” the report reads. “Sources said Samsung and LG Display are in near agreement that the panels will be 77-inch and 83-inch in size.”

Review: AKG Ara Dual-Mode USB Microphone By Harman

A high-quality, affordable desktop USB mic for content creators and music makers

By Grant Morgan

The AKG Ara Dual-Mode USB Microphone by Harman (model C22) is the latest addition to the renowned AKG brand’s lineup of microphones, and it’s a standout choice for content creators and music makers alike. This dual-mode USB microphone is designed to deliver professional-quality sound with utmost convenience, whether you’re at your desktop or on the go.

FEATURES

The AKG Ara captures high-resolution sound at up to 24-bit, 96kHz resolution, ensuring crystal-clear speech clarity and stunning vocal and instrument tracks. This elevates the quality of your recordings to a professional level, whether you're a podcaster, YouTuber, gamer or musician.

One of the key strengths of the AKG Ara is its versatility. With its two capsule array modes with dual pickup patterns, you have the flexibility to focus on a single voice or instrument or capture everyone in the room.

The directional Front (cardioid) pattern is perfect for podcast hosts, bloggers, gamers, and recording instruments, as it allows you to focus on sound directly in front of the microphone while rejecting noise from other directions. On the other hand, the Front + Back (omni) pattern is ideal for capturing interviews with multiple speakers, tracking multiple singers and instruments, or recording ambient sounds in different locations.

The compact footprint of the AKG Ara

makes it adaptable to any space. It also comes with a weighted, integrated base stand, but you also have the option to use it with a desktop boom arm or a common microphone stand. This versatility ensures that you can position the microphone in the most convenient and optimal way for your recording setup.

Setting up the AKG Ara is easy, thanks to its USB connectivity and its compatibility with almost any device, making it a plug-and-play solution. Whether you're using a Mac, Windows computer, iOS, or Android device, connecting the AKG Ara is as simple as using a standard USB-C connector or an OTG adapter. The microphone also features a built-in headphone jack, allowing you to monitor your audio in real-time without latency issues.

TESTING EXPERIENCE

TWICE was able to get hands-on testing of the AKG Ara and we put it through a series of recording situations in our home office studio setup, primarily as a desktop podcasting mic and an ambient guitar recording mic. Firstly, the recorded sound quality exceeded our

expectations, with the 24-bit, 96kHz resolution delivering exceptional clarity and depth to our recordings. Speaking vocals sounded rich and detailed, and our guitar playing was captured with precision while reaffirming our significant other’s claim that we need to practice a lot more and not quit our day job quite yet.

We liked how easily the selectable focus patterns provided the versatility needed for different recording scenarios, allowing us to isolate individual voices or capture the ambiance of the room. We found the controls on the front of the mic to be intuitive and easy to operate, and it was easy to switch between patterns, adjust the mic volume, and monitor our audio with the built-in headphone jack.

Setting up the AKG Ara with our PC and Samsung smartphone was a breeze, thanks to its plug-and-play functionality. The microphone was recognized immediately without the need for additional drivers or software installations.

VERDICT

The AKG Ara Dual-Mode USB Microphone by Harman is a standout choice for content creators, podcasters, gamers, and musicians seeking professional sound recording. Its ability to capture high-resolution audio and its selectable focus patterns offer versatility and adaptability for various recording scenarios

The microphone's plug-and-play simplicity and compatibility with a wide range of devices make it incredibly user-friendly and at just over $100, it’s a great microphone for budgetconscious content creators.

Summer Busking, Had Me A Blast: Top Tips For Beginners To Busking

Audio setup suggestions from Shure for aspiring street musicians

By Laura Davidson, Market Development Manager at Shure

Have you ever sat outside in a park or at a restaurant and thought “Wow, I’d love to hear some music right now?” Thankfully, with the warmer weather and the summer upon us, busking is about to pick up full steam to provide us all with the proper ambiance for outdoor activities. Busking can be a great way for local and amateur musicians to make a few bucks and get exposure, but there are a lot of rookie mistakes that can happen to make a busker go from desired detail to noisy nuisance. If you’re looking to get into busking this summer, here are some tips for a seamless session:

THE TROUBLE-FREE TROUBADOUR

The nature of busking means you’ll be on the go fast and often – meaning bringing around an entire four-piece band is likely not the most efficient way to get from one venue to another. When you’re schlepping your equipment around town, keep in mind that you should stick to the non-negotiables:

• Amplifier – This is arguably the most important piece of equipment for you to

carry around. An amplifier will ensure people can hear you and makes certain you don’t completely blow out your voice by trying to project your voice past its limits. Since this is the most important, it’ll also be the most expensive. For beginners, I highly recommend checking out Reverb, an online marketplace to buy used music gear where you can get great quality amps for half the price. If you’re looking to invest a bit more, the BOSS Cube Street II is my pick – it has

incredible sound and is battery-powered for easy travel purposes.

• Microphone – You can have the best amp in the world, but it can only make you sound great when paired with a great microphone. While there are a lot of microphones on the market, it’s easy to see why the Shure SM58 is the gold standard – it is the world’s most famous mic for a reason. The mic’s state-of-theart shock mount keeps your sound free of vibration and the iconic windscreen makes it a breeze to have clear and crisp audio even when it’s, well, breezy. Its durable construction is made to withstand being tossed around in bags, cars, trains, and more. It’s not too expensive either – a nice plus.

• Tablet – Unless you have a photographic memory (and bless those that do) you’ll need to have your music in front of you while performing. Instead of carrying around sheet music and a stand, consider bringing a tablet to digitally hold all your music – most mic stands will have attachments that make this easy.

BUSKING IN THE BIG BUCKS

Many people use busking to scrounge up some extra money – so how do you best capitalize on that? Most spectators don’t carry around a ton of cash or singles with them, so bringing a small sign with digital payment methods is a great way to make it easy for people to leave you tips. Make sure you have all the big players included –Venmo, Zelle, Cashapp – so that everyone has an option.

SCN Hybrid World Review: Why Jabra Evolve2 65 Flex Headset Might Be The Right Fit For Your Office

Amazing ANC and a really useful app help set this headset apart

By Mark J. Pescatore - Systems Contractor News

As someone who has used more than his fair share of average and low-end headsets, it was nice to have the opportunity to test the Jabra Evolve2 65 Flex. This is a highperformance headset that is built for long days and noisy offices.

SOFTWARE ASSISTANCE

The free Jabra Direct software provides a platform for changing several settings for a more personalized performance. It also provides access to a five-band EQ, which gives you some control over the overall tone of your music, but it can also cause noticeable distortion if you set the treble too high. Probably best to keep the presets in place until Jabra can provide a software update.

I preferred Jabra Sound+, an app that you can download for your phone and offers some nice features. For one thing, the EQ in this app did not cause distortion. I was very pleasantly surprised with the “Soundscape” option, which offers a variety of background noises—from white noise to a babbling brook—to mask your environment. There’s even MySound, which provides a short hearing evaluation that can help tailor your audio experience based on your hearing.

A major selling point for the Evolve2 65 Flex is comfort. It is honestly one of the most comfortable headsets I’ve ever worn.

Between its lightweight design (less than 5 ounces) and what the company is calling Jabra AirComfort Fit, it’s easy to wear this headset for long periods of time.

NOW HEAR THIS

I tested the Jabra headset on phone calls and videoconferences, with no audio complaints from either side of the conversation. Incoming calls sounded crisp and clear. Bonus points for Jabra ClearVoice technology: I turned on some music for one call, but the microphone did a great job filtering the background noise. One feature I appreciated was the ability to mute the mic by moving the boom arm up (and unmute when you pull it back down). You can also flip the boom arm down to answer a call.

The Evolve2 65 Flex has very good sound reproduction for conversations and music. The headset had no problem maintaining its Bluetooth connection to my phone within 100 feet, but connectivity distance was significantly less when using the Bluetooth adapter connected to my Microsoft Surface.

Above everything else, what really sold me on the Evolve2 65 Flex was its ANC technology. As a native Floridian, I know the importance of planning for hurricane season. So, I decided to put the headset, which does not feature closed-back headphones, to the ultimate test: Play “Maybe Later,” a delicate ballad from Lowen and Navarro, while testing my portable generator.

You’ll be happy to know my generator started with the first tug of the pull cord. What’s more impressive is that I could clearly hear the music, delivered wirelessly from my iPhone via Bluetooth, while standing over said generator. With the ANC enabled, the very loud engine registered more like a dull hum. The performance was truly impressive.

The Evolve2 65 Flex is not an inexpensive headset. In fact, at $329, it’s one of the pricier choices on Jabra’s website. But it’s a great solution for tech support personnel in a busy office or travelling team members trying to stay focused between flights.

JABRA

Denon’s New Wireless Earbuds Are Bose And Sony Rivals That Can Measure Your Hearing

The clever buds can create a bespoke listening profile

By Harry McKerrell - What Hi-Fi?

Denon has launched a new PerL range of wireless earbuds. Standing for “Personalised Listening”, the PerL earbuds hope to stand out from a fiercely competitive market by using parent company Masimo’s patented “Adaptive Acoustic Technology” (AAT), which allows users to create a personal audio profile for a unique listening experience.

The new PerL range consists of two models, the premium Denon PerL Pro and

the Denon PerL.

According to Joe Kiani, Founder and CEO of Masimo: “The era of one-sound-fits-all is over. PerL automatically figures out the optimal sound for each individual to cater to your unique ears... With the launch of PerL, we are transcending the listening experience (and) we can’t wait to have our customers join us in this new paradigm.”

Using Masimo’s expertise in medical technology solutions, the AAT feature is designed to automatically measure your hearing, to create a profile perfectly tuned to

you by measuring faint otoacoustic emissions (OAEs). These OAEs are analysed to determine how sensitive a person’s ears are to given frequencies, with the AI-powered Denon PerL app then adapting the sound accordingly to provide a more bespoke hearing profile.

In terms of audio quality, Denon claims “a streaming experience similar to listening to a CD”. To that end, the PerL Pro provides support for Qualcomm AptX Lossless audio and also spatial audio courtesy of Dirac Virtuo. The Pro also support Bluetooth 5.3, adding aptX Adaptive, aptX Classic, AAC and SBC to the aforementioned Lossless codec.

The cheaper, standard PerL model also features implementation of AAT, with Bluetooth 5.0 supporting the AAC, SBC and standard aptX codecs, but with no support for spatial audio. There’s no two-way multipoint connectivity for the base PerL model, either, but this is a feature offered by the more premium PerL Pro counterpart.

Battery life for the PerL Pro is eight hours on a single charge, with a total of 32 hours with the charging case via a USB-A to USB-C connection. Quick charge provides an hour of playback from a five-minute boost. By comparison, the standard model offers six hours of battery life on the earbuds, totalling 24 hours with the charging case. A ten-minute charge, meanwhile, gives an hour of playback.

Both models offer ANC, with a transparent “social mode” which lets in some exterior sound for better environmental awareness. The PerL Pro boasts eight microphones in contrast to the standard PerL model’s four for upgraded noise cancelling, automatically adjusting the level of cancellation according to the amount of environmental noise.

The Denon PerL Pro and PerL will cost $349 and $199, respectively.

A limited number of these wireless earbuds are currently available for purchase at Denon. com in the US only. The models will arrive in the UK in autumn, and a full global launch is expected to roll out “later this year".

DENON

LG Is Refocusing Its TV Division, Which Means You’ll See More Ads On Your OLED TV

LG’s plan to expand its TV business hinges on webOS

By Lewis Empson

LG Electronics has announced that it will begin taking its TV business in a new direction starting this year, in line with its connected smart home ambitions. It’s hoping to become a “smart life solution company”, but what does this actually mean? And how will it change how you use your LG OLED TV? Well, unfortunately, the biggest change seems to be more ads.

During a speech in Seoul, LG CEO William Cho announced that the TV division will spearhead the forthcoming development of LG as a whole, as well as some of the specific

changes we can expect. The smart life solution company refers to adding its technological expertise into smart homes, transport and commercial situations, whereas the TV strategy seems to be focused on webOS.

LG's strategy here is to include more advertising within the operating system and more ad-supported services on webOS, with a focus on expanding LG Channels; the brand's free-to-stream competitor to the likes of Pluto TV and Samsung TV Plus. Considering the higher level of ads on screen was a pet peeve of ours expressed in our LG OLED G3 and OLED C3 reviews, we're not entirely on board with this new direction.

While the idea of more ads being loaded onto our already rather expensive LG OLED TVs doesn't exactly enthuse us, LG promises that it's all part of a grander scheme to evolve it into the connected smart life company that it aims to be. This includes further integration with LG's smart home ecosystem for a connected home, as well as expanding LG's TV division past the hardware and into a fully-fledged 'media and entertainment service provider'. Call us old-fashioned, but we prefer our TVs to prioritize the watching and gaming experience, however, only time will tell as to how the future of LG TVs will pan out.

TCL Moves Further On From Roku, Starts Shipping Amazon Fire TV-Powered Smart TVs In The U.S.

By Daniel Frankel - NextTV

Nine years ago, China’s TCL shipped the first smart TV’s powered by the Roku TVOS.

The proverbial "hey, you got chocolate in my peanut butter!" concept transformed the nascent smart TV industry. Wired at the time called it "the first TV worth using," with the intuitive Roku OS replacing the typically clunky user interfaces found on most off-the-shelf TVs at the time.

Last year, powered by what had been an exclusive software licensing agreement with Roku, TCL surpassed Korea's LG as the No. 2 smart TV supplier in the global market, controlling over 11% of pie, second only to Korea's Samsung. Roku, meanwhile, rode the partnership to become the dominant TVOS supplier in North America.

But the strong, exclusive bond so successfully leveraged by TCL and Roku has frayed.

Three years ago, TCL started shipping smart TVs to the U.S. powered by Google's Android TV OS (and later Google TV). By January 2022, TCL said it was selling around 10 million of those Googlepowered TVs a year.

Meanwhile, earlier this year, Roku started making its own TVs. Two weeks ago, TCL announced that it was starting to develop its own TVOS.

And further and further apart the two companies continue to move.

The latest (yes, we've waited until the seventh graf to tell you this): TCL has also now partnered with Amazon and will soon bring an iteration of its Q6 line of midrange QLED display sets to America powered by the Amazon Fire TV OS.

The new Q650F line of Amazon Fire TV-powered TCL sets is available in 55, 65 and 75 inches with 4K resolution and 60Hz

refresh rates. Prices start at around $450.

TCL already introduced in the U.S. Q6, Q7 and QM8 series product lines powered by the newer Google TV OS earlier this year.

As for Amazon, it's notable that TCL entered a sponsorship deal with the NFL in January and has subsequently carved out arrangements with individual NFL teams including the Atlanta Falcons and Seattle Seahawks.

For its part, Amazon is now the exclusive home of NFL "Thursday Night Football." So synergy opportunities to leverage the Fire TV ecosystem probably await.

After transforming the North American market under an exclusive relationship with Roku, TCL is clearly seeing other

Samsung TVs Just Got A Major Accessibility Upgrade — What You Need To Know

Meet SeeColors, now easier to access than ever

By Malcolm McMillan - Tom’s Guide

Accessibility features are an important part of choosing the best TV for you and some Samsung TVs and computer monitors just got a serious accessibility upgrade.

Samsung has announced that SeeColors mode will be added to its 2023 TV and monitor lineup. Specifically, the feature will be added to Samsung’s Neo QLED TVs, QLED TVs and OLED TVs, as well as its smart monitors. SeeColors will also be available on the Samsung G95SC gaming monitor. This announcement was made after the organization TÜV Rheinland awarded Samsung a “Color Vision Accessibility”

certification for its SeeColors feature.

SeeColors is aimed at those with color blindness or other color-related vision impairments. It offers viewers nine presets that change the red, green and blue levels to ensure that users with these vision impairments can differentiate between colors no matter what they're watching.

INCREASED ACCESSIBILITY IS TRENDING UP

This isn’t the first accessibility feature aimed at those suffering from colorblindness that

we’ve seen in recent weeks either. A recent deep dive into the Android TV OS 14 beta showed that Google seems to be working on its own Color correction accessibility feature to allow those with color vision deficiencies to better view TV shows and movies on Google TV or Android TV.

Similar to SeeColors, this feature would offer users picture presets that correct colors to ensure those with color blindness or similar issues can view colors distinctly. However, Google’s possible feature has the presets sorted by the type of color blindness that one is suffering from. The three presets are Deuteranomaly (redgreen), Protanomaly (redgreen) or Tritanomaly (blueyellow). There is also a Grayscale option.

SeeColors has been around as a separate application for some time now — since 2017. But now, the accessibility feature will be available directly from the accessibility menu on eligible TVs and monitors. All you need to do is download a software update on your eligible TV or monitor.

Samsung has not said when the software update will be available, but the indication is that it will be available soon if it isn't already. Hopefully, this feature will be available in the accessibility menu by default on future Samsung TVs and monitors.

C SEED Releases Folding Outdoor Television

By Residential Systems Staff

The C SEED N1 Outdoor TV makes its debut with a flair for the dramatic. What looks like sheer magic is in fact an astounding feat of advanced engineering. With its minimalistic floor stand it gives the impression of a one-piece sculptural element that reflects contemporary architectural sensibilities.

The N1 Outdoor TV takes only 60 seconds to rise to its height of three meters and five MicroLED panels unfold in the next 25 seconds to create a seamless monumental 165- or 137-inch display (IP65 rating). The panels interlock to form a seamless TV screen that bursts into action with best-inclass pixel power for ultra-high resolution images in any daylight environment, including direct sunshine. For ultimate

viewing comfort, the screen rotates 180 degrees, to be viewed between lounge area, swimming pool, or jacuzzi.

The C SEED N1 Outdoor TV features MicroLED technology and HDR support. Its special physical screen surface coating helps to produce truest blacks and vibrant colors with practically no glare. C SEED’s patented Adaptive Gap Calibration makes the borders between the screen panels disappear to provide a perfectly seamless visual experience.

The N1 Outdoor TV offers an immersive viewing and listening experience; the TV has two built-in 100 watt broadband coaxial speakers and integrated subwoofer in the column, with additional twin coaxial speakers in each wing. The necessary interfaces are designed with a wide soundstage in mind, from 5.1 up to 9.2 surround sound. The soundbar is

organically integrated into the frame design.

The N1 features HDR10+ support, 16-bit color processing, 4000 nits of brightness, a refresh rate of 3840 Hz, and 7000:1 contrast.

The N1 Outdoor TV is weatherproofed to withstand the elements, as the protection grade of MicroLED panel surface is IP65. You can leave it outside all year round without getting damaged by rain, seawater, or snow. Reliable wind and temperature sensors prevent adverse outdoor conditions from damaging the TV.

Engineered and produced in Austria, outdoor C SEED N1 4K TVs are available in titanium matt metallic color in two sizes: 165- and 137-inch screen diagonal.

Prices are starting at $233,000 USD and it is available for order now, with delivery Q1 2024.

For more information, visit https://www.cseed.com.

The IP65-rated folding screen is available in 165- and 137-inch sizes.

LED TV Now Available

Available now in 55”, 65”, and 75” screen sizes

Hisense, the NBA’s Official TV and Appliance Partner, has introduced their U6K series, featuring Mini LED technology, as part of its commitment to mainstream adoption. Available in screen sizes ranging from 55 to 85 inches, consumers can now enjoy an exceptional entertainment experience at a competitive price. As the sole major television brand integrating Mini LED across its premium lineup, Hisense is aiming to make its award-winning performance accessible to a wider audience.

The U6K series boasts significant enhancements, including four times more local dimming zones for deeper blacks and improved contrast ratios. Additionally, the incorporation of ULED Mini LED technology ensures outstanding brightness, enhanced contrast, and superior clarity and uniformity,

setting it apart from its predecessors.

The U6K Series is not just about performance; it's about delivering the best value with the 55” model price tag of $499. Enjoy the brilliance of Mini-LED, Quantum Dot Color, and the immersive experience of Dolby Vision and Dolby Atmos. Powered by Google TV™, the U6K Series offers a seamless and intuitive smart TV experience.

HISENSE U6K 4K MINI-LED GOOGLE TV FEATURES

ULED Mini LED - Mini LED brings a brighter, more realistic picture, greater contrast, and even more clarity and uniformity to the U6K.

4X the Local Dimming Zones - Features up to 200+ local dimming zones, and reaches up to 600 nits of peak brightness for a brighter and more accurate picture.

Premium Features for Everyone - In addition to Mini LED, the U6K features Quantum Dot Color, Dolby Vision / Dolby Atmos, and Dolby Vision Gaming for an enhanced viewing experience other highend TVs offer at triple the cost.

Google TV Platform - Easy-to-use Google TV includes over 700,000 movies and shows, including Netflix, offering far-field voice recognition and Google assistant for handsfree control.

The U6K Series TV is now available in sizes 55” ($499), 65” ($649), and 75” ($749) for purchase through Best Buy and Amazon.

For more information visit www.hisense-usa.com.

Best Of Show At CEDIA 2023

Awards Nominations Now Open

Residential Systems, TWICE, and What Hi-Fi? to recognize innovative products on display at CEDIA Expo 20223

CEDIA Expo 2023 is here and with it comes the Best of Show award, presented by leading brands within the industry; Residential Systems, TWICE and What Hi-Fi? This prestigious awards program gives your company the opportunity to stand apart amongst other residential technology brands, at one of the largest shows in the industry.

Best of Show Awards at CEDIA 2023 will be judged by a panel of industry experts and awarded by the publishers of Residential Systems, TWICE and What Hi-Fi? magazines. The nomination deadline is Friday, August 25th, 2023 - don’t miss out on this opportunity!

Why should you enter?

There are a whole host of benefits for entering the Best of Show Awards at CEDIA 2023. Below are just a few that you will receive, both as a nominee and as a winner: Dedicated editorial coverage across participating brands. As a winning entry,

ConsorcioTec Continues To Grow Group to participate in four more 2023 industry trade shows

you will receive promotional coverage across social media, websites, newsletters and magazines from the official award brands - Residential Systems, TWICE and What Hi-Fi?

Post-show award guide - for winners and nominees. Whether you are selected as a winner or not, you will be featured in a fully-designed post-show awards guide, which will be distributed to the thousands of readers of our award brands.

Winner marketing assets to further promote your success. You will receive an official award winner's badge, fully licensed to be used with your winning product both domestically and overseas at no additional cost in addition to a winners social assets. Digital winner's certificate to display your win. You will also be provided a digital certificate for your victory, provided in both print-ready and high resolution digital formats, allowing your to display, use and promote it however you would like.

For more information, including an FAQ and nomination form, visit https://www.residentialsystemsbestofshow.com/cedia2023.

The first and only purchasing group for the Audio and Video, Electronic Security, and Building Automation industries in Latin America continues to add integrators and manufacturer brands. 85 is the number of integrators in the region that Consorciotec gathers, and 36 manufacturer brands support the purchasing group.

Consorciotec has had significant activity this year, with the next industry trade shows in which the purchasing group will participate are E+S Colombia, in Bogotá; Integratec Mexico, in Mexico City; CEDIA Expo, in Denver; and Integratec Colombia, in Bogota.

"We are present in as many industry trade shows as possible because it is the best way to be close to both the manufacturers that support Consorciotec and the Latin American integrators that visit the shows," said Víctor Alarcón, Project Manager of the purchasing group.

"We are generating value for the industry not only with purchases from our Preferred Vendors but also with the rebates that our integrators receive and the referral program, through which we have generated important business for group affiliates" concluded Alarcón.

New Bluetooth Standard Makes Electronic Shelf Labels Viable

Atlantic Technology Appoints Peter Wellikoff

As Managing Director

Wellikoff will advise on growth strategy, direct product development, and brand-marketing initiatives

Atlantic Technology is proud to announce the appointment of Peter Wellikoff to the newly created position of Managing Director, effective July 1.

A seasoned industry veteran, Peter has successfully led many prestigious audio brands, including the B&W Group, Electrocompaniet, KEF and Meridian.

In his new role as Managing Director, Peter will advise on growth strategy, direct product development, and brandmarketing initiatives to evolve the new vision for Atlantic Technology. To fulfill its mission of broadening its market appeal, the company will revitalize its corporate identity as well as its product offerings in two-channel, surround, custom integration, and personal audio, with new products to debut in 2024.

For more information about Atlantic Technology, visit www.atlantictechnology.com.

Your store is stocked with the latest bleeding-edge technologies for sale. But how do your customers know how much each of those high-tech wonders costs? Likely via decidedly low-tech paper or plastic price tags.

It may be time to make your shelf labels as high-tech as the products for sale on your shelves. Earlier this year, the Bluetooth Special Interest Group (SIG) released a new scalable, low-power, and secure wireless standard and specifications for e-paper electronic shelf labels (ESL).

ESLs have been around for nearly two decades, but lack of standardization, a combination of high cost and low ROI rationalization, and ESL vendor technology silos have stalled their widespread adoption. This new Bluetooth ESL standard removes many of these roadblocks and will allow ESL vendors to standardize their products. Retailers will be able to mix and match ESL products from different vendors and shop on performance rather than technology.

Standardization, according to a new report from the Bluetooth SIG detailing the new standard, “enable ESLs to become just one part of a wider smart retail wireless network that is able to aggregate and analyze data from several different use cases and devices to generate more intelligent insights and services.”

For consumer technology retailers, the new Bluetooth ESL standard offers a vast array of pricing, promotional, and operational advantages over old-fashioned printed labels that include automatic updates for more accurate and dynamic sale, competitive-matching, and omnichannel pricing alignment; better real-time inventory tracking and management; additional customer access to product, stock information, and product reviews; and, the ability to combine with NFC and QR

codes to link to additional information online.

“The introduction of the Bluetooth electronic shelf label (ESL) standard will help minimize barriers to ESL adoption to unlock the next phase in retail digital transformation and deliver better outcomes for both stores and shoppers,” says Chuck Sabin, senior director of market development for the Bluetooth SIG.

When combined with Bluetooth proximity services and mobile devices, Bluetooth ESLs also can help provide tailored proximity-based promotional offers or upsell recommendations and help monitor traffic around certain products or in-store.

“With Bluetooth ESL, retailers can respond swiftly to pricing adjustments, market trends, and promotional strategies to drive meaningful interactions with shoppers while also gaining valuable customer behavior data to uncover growth opportunities and increase profitability,” Sabin adds.

Considering the depth and breadth of Bluetooth, the new standard promises future scalability. As the report notes, the Bluetooth ESL standard “is likely to enable a much wider number of Bluetooth chipset and ESL solution providers to address the market, while Bluetooth chipset solutions and reference designs specifically addressing the requirements of the ESL market are likely to emerge. This will enable greater product choice, increased competition, a larger supply of products and wireless chipsets, global availability, faster time to market, and collaboration from a wide number of players across the value chain.”

Chuck Sabin, senior director of market development for the Bluetooth SIG

U.S. Tech Industry Remains Global Leader As Consumer Preferences Change

Mid-Year Forecast offers in-depth analysis of U.S. technology industry’s role as a deflationary economic force

By CTA

New research from the Consumer Technology Association (CTA) projects U.S. technology retail revenues to reach $488 billion in 2023, a $3 billion increase from CTA’s January forecast. CTA’s monthly inflation tracker shows 76% of consumers are spending the same or more on technology products and services than a year ago. However, CTA anticipates continued pressure from inflation and predictions of a recession will decrease consumer spending in the second half of 2023.

This trend highlights consumers’ willingness to keep spending and the industry’s role as a deflationary force amid ongoing economic uncertainty. Tech advances help improve productivity and combat inflation. Productivity gains come from greater efficiencies that rely on new technologies and better deployment of technology.

“U.S. consumers are leaning into software, services and streaming, and are enjoying the incredible value of affordable smart speakers, TVs and smart phones,” said Gary Shapiro, president and CEO of CTA. “As former Department of the Treasury Counselor Steven Rattner noted recently, new technologies can serve as a deflationary force for the economy. Our industry’s dynamic nature improves the customer experience and propels industries to discover innovative and more efficient methods of driving commerce."

Consumer technology industry revenues will remain

roughly $63 billion above the prepandemic high of $425 billion in 2019.

NOTEWORTHY TRENDS:

Overall industry average wholesale prices will decline 1% in 2023 at a time when inflation remains elevated and other industries continue to see rising prices. LCD TVs (-5%), laptops (-2%), smart speakers (-5%), smartwatches (-4%), wireless earbuds (-1%) and home game consoles (-7%) are projected to decrease in price this year.

Cloud-based game streaming and multiplayer access will see 10% revenue growth by the close of 2023. Fitness subscription services will also grow 25% over the same period.

Foldable smartphones will gain significant popularity, with 12.1% growth projected from 2023 through the end of 2024.

Despite slower than average TV sales, OLED TV revenue is estimated to grow 7% to $3.4 billion by the end of 2023.

Portable gaming console revenue will jump 50% this year, to $1.6 billion.

Public policy has a pivotal role in the technology industry’s economic trajectory, and CTA advocates for policies that

support American innovation and protect consumer interests. Shapiro added, "To bolster the success of U.S. businesses, we should forge new trade agreements with America’s friends and allies and stop arbitrarily punishing companies for growth and success.”

METHODOLOGY

CTA employs a consensus methodology to compile its forecasts, gathering estimates of expected annual total industry volumes from manufacturers, retailers, industry analysts, publications and other sources. These estimates are then averaged and adjusted based on additional qualitative inputs, year-to-date trends, CTA consumer research and historical growth rates. Multi-year projections cannot account for unpredictable factors such as pandemics or changes in trade laws, interest rates and federal policy.

Gary Shapiro, president and CEO, Consumer Technology Association

The Launchpad To Again Highlight Emerging Tech At CEDIA Expo

CEDIA Expo has announced the return of The Launchpad, a platform for new companies to introduce their brand and technology to the residential technology industry. The Launchpad is designed to highlight brands that have been in business for less than three years and have never exhibited at CEDIA Expo.

“The Launchpad is an incredible opportunity for emerging companies to launch their products and gain exposure within the custom installation community,” says Jason McGraw, CTS, group vice president for CEDIA Expo, Commercial Integrator Expo, and KBIS, Emerald. “Participants can connect and engage with attendees on the show floor and, as part of the TechStarter Competition, they can present their ideas to an esteemed panel of industry influencers for a chance to win the TechStarter Grand Prize. We look forward to

welcoming first-time exhibitors during the Launchpad at CEDIA Expo 2023.”

The Launchpad is a cost-effective exhibition opportunity for emerging brands to market their products. Brands included in The Launchpad will participate in the TechStarter Competition and present short business pitches to CEDIA Expo’s panel of industry expert judges. The judges will evaluate the brands’ product, innovation, opportunity, and marketing and sales strategies. The leading brands will be recognized as the CEDIA Expo 2023 TechStarter FIVE. They will receive a host of special benefits to elevate their new businesses to media, attendees, and customers, and the opportunity to win $5000 as the Launchpad TechStarter Grand Prize winner. Finally, the program will culminate with a judges panel and discussion before the final selection of the

Launchpad TechStarter Grand Prize winner at the CEDIA Expo Smart Stage.

Current brands participating in The Launchpad at CEDIA Expo 2023 include:

• Advaning

• Arsenal Cyber Force

• BLINDSPACE

• Dejero

• Firewalla Inc.

• Mirus Development Inc.

The Launchpad has been a pivotal platform for companies to launch their brands and gain exposure to the custom installation community. A few of today’s industry-leading brands, including AXIS, Domotz, guardDog.ai, Josh.ai, and HDMI Staffing, utilized The Launchpad (formerly Innovation Alley) to introduce their brands to the residential technology industry. Brands interested in joining The Launchpad can submit an application to participate.

CEDIA Expo 2023, which will be co-located with Commercial Integrator Expo, will take place from September 6–9, 2023, in Denver, CO. Individuals interested in attending CEDIA Expo 2023 can register online.

For more information, visit cediaexpo.com.

The Launchpad is designed to highlight brands that have been in business for less than three years and have never exhibited at CEDIA Expo.

Josh.ai Brands Itself As A Full Control Solution

While Josh.ai launched in 2015 as an advanced AI for the custom home, it has since grown into a complete control solution. Through years of development refining robust integrations, innovative features, and purposeful design, the Josh.ai platform has laid the groundwork for smart homes going forward. This evolution has culminated in a new control solution for CI dealers.

JOSH.AI AS A FULL CONTROL SYSTEM

As the industry’s mindset evolves, Paul McGuire from Konex AV (CA) speaks for many Josh.ai dealers when sharing his personal experience: “I was introduced to Josh back when it first started, but never got involved. I was then given a takeover job from another dealer that had installed Josh in a project, and I realized how easy it was — it auto-senses everything. Josh was more than just voice — it’s touch, voice, and text — and it convinced me that Josh is superior. I think the Josh platform is the right approach moving forward, and I’m using Josh in all my jobs. Josh changed my thinking as to how I program things.”

As a dealer-only product, Josh.ai is protective of its pricing information in order to preserve generous margin for its partners. When comparing the price points for various control offerings, McGuire looked at the overall costs of selling Josh.ai, and has “…sold eight systems so far. What I love is that Josh takes all the custom programming out of my

hands. When I look at overall costs, it actually is cheaper for me to use Josh. Josh comes with a great app that is customized automatically, but doesn’t need me to program anything, saving me and the client money. Josh includes voice as well, so it’s a no brainer for me. If you present it to a client this way, instead of as hardware and software line items, Josh is an easy sell.”

For professional installers seeking a modern control experience to present their clients, the Josh App combined with any of Josh.ai’s compatible remotes offers a full suite of intuitive tactile interfaces.

For clients looking for simple control without the need or desire to give voice commands, the Josh App’s settings menu provides the ability to disable microphone access. The Josh App equips users with remote accessibility when away from home and an attractive interface when presented on a wallmounted iPad.

JOSH.AI IPAD APP

A robust platform for personalization, the Josh App provides seamless control over everything an intelligent home has to offer. Clients enjoy a layout that includes quick access to their system’s settings, custom dashboards, devices, areas, and scenes. In addition to configuring a scene with devicespecific adjustments, Josh.ai’s Natural Language Scene Editor empowers users to type or voice dictate a scene’s activations and conditional automations.

With Josh Core and Josh Micro, installers

have an accommodating option for a control processor to fit any project. While Josh Core has been designed to fit in the rack with a co-developed Middle Atlantic shelving solution, Josh Micro can also run on POE and simply sit on a rack shelf. By deploying Josh Core and Josh Micro via POE, a direct connection to the local network ensures a reliable experience.

A differentiating feature with all Josh.ai’s integrations include auto-discovery of partner products, enabling rapid configuration and seamless control. Once a Josh Micro or Josh Core is deployed in a new environment, it instantly connects to the local network and begins detecting compatible devices for a reduced setup time when compared to other control platforms. Within seconds, users can freely interact with their surroundings through the Josh App.

After deploying a Josh.ai system, installers can use the remote support tools in the web-based Josh Portal (with no proprietary software to download). Josh.ai also diligently updates its integrations to ensure compatibility with new models and features to proactively support its connected device ecosystem. Josh.ai systems receive over-the-air software updates on a bi-weekly cadence, including new capabilities and integrations.

For more information, visit www.josh.ai.

The system has grown from natural voice control to a complete control system.

Premium Audio Company Realigns Global Executive Team

The

comes

Premium Audio Company has created new C-suite roles in its organization to globally align its executive team for

optimal performance and future growth. The move comes as Premium Audio Company works to decentralize its go-to-market strategy,

focus on respective local markets, and create efficiencies within the organization.

“As we structure PAC for maximum success, our leadership platform is the foundation upon which all others will be built,” says Paul Jacobs, president & CEO/ interim COO of Premium Audio Company.

Franck Blondel has been promoted to president of sales and marketing for Europe, Middle East, and Africa. Blondel will continue to oversee the entire business operation in the EMEA region for all Premium Audio Company brands, including market penetration, sales and marketing strategies, and distribution.

Blondel will now have full P&L responsibility for his region. He also leads product development for three of the company’s European brands — Jamo, Magnat, and Heco, as well as operations for Jamo. Blondel joined the company in 2014.

Vince Bonacorsi has been promoted to president of sales and marketing for Asia Pacific, China, Australia, and New Zealand. Bonacorsi has developed Asia-Pacific into one of the fastest growing and most profitable business segments for Premium Audio Company, in addition to defining the senior level financial process for the organization.

He will now have full P&L responsibility and continue to increase market penetration of the Premium Audio Company portfolio of brands and set the strategic direction of sales and marketing in the region. Bonacorsi has been with the company since 2007.

Tommy Jacobs has been promoted to president of sales and marketing for the Americas. Jacobs is responsible for business operation in the Americas for all Premium Audio Company brands, including P&L responsibility, market penetration, sales and marketing strategies, and distribution for the PAC brand portfolio.

His goal is to make PAC a fierce competitor in the Americas to build a more profitable, sustainable, and scalable entity. Jacobs joined the company in 2006.

move

as the company works to decentralize its go-to-market strategy, focus on respective local markets, and create efficiencies within the organization.

CAREER MARKETPLACE

Franck Blondel, Tommy Jacobs, Vince Bonacorsi

Ellipsys Joins

Ellipsys as one of the most compelling offerings in the commercial space.”

Azione

And Oasys In

Nationwide’s Custom Integrator Network Industry veteran Chris Whitley to lead buying group’s commercial initiative

Ellipsys Commercial Technology Group officially debuted at infoComm 2023, and welcomed its charter members and vendor partners into the group.

Ellipsys joins Nationwide Marketing Group’s CI network that includes Oasys Residential Technology Group and Azione Unlimited, and aims to fill a void in the commercial integrator industry by providing emerging systems integrators with a way to grow their businesses through education, networking, unmatched vendor programs and world-class business summits.

“InfoComm provided a great platform for us to launch Ellipsys and connect with industry partners,” said Chris Whitley, Nationwide’s executive director of commercial integration. “I am excited about the opportunity ahead of us as we build an ecosystem that will enable our members to invest in the necessary pillars for success: their people, their processes and their partnerships. We exist to provide members with a way to connect, collaborate and transform their businesses. That philosophy, coupled with the tremendous business and financial services programs available through Nationwide, positions

Nationwide tapped industry veteran Chris Whitley to lead the commercial initiative earlier this year. Whitley brings more than 25 years of experience to the table, most of which has been spent establishing and growing commercial integration buying groups.

“We are thrilled to have Chris on the team and leading the charge around Ellipsys,” said

Nationwide Marketing Group COO Dean Sottile. “His diverse background and previous work experience leading buying groups made him the perfect fit for this new commercial initiative. He understands where the opportunities exist in this industry and can provide a clear action plan that he will execute to the benefit of both integrators and vendors.”

For more information on Ellipsys, contact Chris Whitley at chris. whitley@nationwidegroup.org or visit www.ellipsysgroup.org.

CAREER MARKETPLACE

Ben Rayas Hired As PCMI’s Director Of Consumer Strategy

Rayas to lead strategic development within the consumer product division

PCMI (Policy Claims Management International), a provider of administration software for automotive, consumer warranty and service management markets recently announced Ben Rayas as the new Director of Consumer Strategy.

“We’re looking forward to further expanding our strategy within the consumer product division and can’t wait to see how Ben’s experience and knowledge of the industry can take us to the next level,” said Clyde Owen, President of PCMI in a statement. Rayas has spent his professional career

within the consumer product industry for over a decade in various leadership positions, beginning with Best Buy in 2010 where he was able to utilize his experience of working directly with the end user to find the best solution with a focus on optimizing the customer experience.

This eventually led him to Square Trade, an extended warranty service provider, where he used his knowledge of consumer products to help achieve retailer and merchant success.

Visit pcmicorp.com for more information.

Steve Simon Joins ProSource As Southeast District Manager

Simon will be working with members in Texas, Louisiana, Mississippi, Alabama, Georgia, Florida, South Carolina, and North Carolina

ProSource has announced the appointment of Steve Simon as its southeast district manager.

As a veteran of the consumer electronics industry, Simon has more than two decades of demonstrated success in business-to-business sales and the retail leadership space. He has spent the last 13 years as a store leader and business manager for Apple and brings extensive knowledge in hiring and recruiting, as well as best practices for performance management and team development. Simon is based in Louisiana and will be working with ProSource members in Texas, Louisiana, Mississippi, Alabama, Georgia, Florida, South Carolina, and North Carolina.

“We are happy to have Steve Simon join ProSource,” says Frank Marengo, director of

sales, CI members. “Over the past few weeks, Steve has been rapidly absorbing and expanding his knowledge of the ProSource brands and education solutions. I believe that Steve’s extensive and successful background from account management, new business development, and developing employees will be a great resource for our ProSource members.”

“As the custom integration industry expands into new spaces, I see this as a tremendous opportunity for growth,” says Simon.

For more information, visit www.prosourceinfo.com.

August 2023 • Volume 38 • Issue 8 www.twice.com

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