Connection Newsletter, DSL 2023 Vol. 1

A Message From Your CEO

Greetings Discovery Family. As we look back on the first half of 2023, there is already much to celebrate and I am thrilled to share all of Discovery’s news, updates and successes with you, our valued Team Members. It always gives me great pleasure to connect with you directly and keep you informed about the latest developments within our dynamic and growing organization.

As we continue to execute our vision for our company, we’re happy to welcome more than 9,100 new Team Members to the Discovery Family so far this year! For those new to the Discovery Family, this newsletter, like every edition of Connection, is dedicated to you, the Team Members, whose commitment and day-to-day contributions have such a meaningful impact on the lives of our residents. Packed with photos from our communities and reallife stories of Team Members going above and beyond, plus the latest information about our company and industry, Connection is intended to inspire, inform and keep us closely, well, “connected.”

Here are some of the highlights you will read about in this latest volume:

WELCOME INTEGRAL SENIOR LIVING

ISL joins DSL as one of our largest and most diverse operating companies (previously the ninthlargest operator in the country on a stand-alone basis). You will hear directly from Collette Gray, the passionate and wonderfully talented leader of ISL, further in this issue. Their experience will undoubtedly allow us to continue to accelerate the evolution of our platform and further cement our leadership position within the industry.

WELCOME LAKEHOUSE

SENIOR LIVING

LakeHouse Senior Living (LHSL) becomes our latest addition to our Regional Operating Companies with a focus, as the name implies, on communities in the Midwest surrounding the Great Lakes. The company will be led by Brad Poterack, who came to us as part of the transitioning of 61 communities from Enlivant (more to follow on that). LHSL will operate 36 communities commencing at the start of Q3 and their Leadership

Team has been populated with representatives from Enlivant, DSL and outside of our companies. We very much look forward to watching this dynamic Team catapult their communities to success!

DISCOVERY AT HOME EXPANDS

Dan Cundiff and his Team continues to expand our exceptionally highly rated home healthcare, private duty and therapy services in both Texas and Florida. Having served our communities in the Florida market successfully for more than a decade, the DAH reputation has become well known in the broader markets and DAH is now offering services inside seniors’ homes surrounding our communities in select markets. This validation of the quality and value in the services we provide is tremendously exciting.

WELCOME TO THE FORMER ENLIVANT AND SUNRISE OPERATED COMMUNITIES

As mentioned in LHSL, we transitioned 61 former Enlivant operated communities diversely located across the country with every DSL Operating Company receiving

KEEPING TEAM MEMBERS CONNECTED

new communities to their family and most importantly to our DSL universe. TerraBella Senior Living also welcomed a Greensboro, NC community to their portfolio formerly operated by Sunrise. That transition ushered in a new ownership group relationship as well. We could not be more excited to have an opportunity to work with the onsite Teams and serve the residents, their families, the surrounding communities and the ownership/capital partner groups.

CHOREOGRAPH GAINESVILLE OPENS DISCOVERY GALLERY

With construction and sales progress continuing to build momentum, our new resort-style, 55+ living community, the first of the Choreograph portfolio, is set to open in Gainesville, FL next spring. This Experiential LivingSM community is the first of its kind in the industry and represents years of work to get to this point. Our Development and Design Teams continue to execute their construction plans with a targeted opening next year (can’t wait to show the world)!

DISCOVERY EARNED TOP HONORS WITH TWO NATIONAL AWARDS

For the second year in a row, we were certified as a Great Place to Work® by the Great Place to Work Institute and its senior care partner, Activated Insights. Additionally, 42 of our communities placed atop the 2023 Best Senior Living rankings by U.S. News & World Report.

Looking back at the year so far, I’m extremely proud of where we are today as an organization. I’m humbled by all we’ve accomplished thus far, and I’m even more energized about our future. Most of all, though, I continue to draw immense energy by your commitment to exceptional resident care and service, and as always, I am sincerely grateful for you and your hard work.

Now,

one last thing...a little more personal.

When I attend conferences and meetings with industry leaders “they” keep asking me when our performance is going to start “falling off” due to our growth? Typically, my response comes with a little smirk, “That will happen the day we allow people in our organization to think like that.” Let’s keep showing the industry what a committed, competitive and supremely talented Team can accomplish!

ISL Joins DSL

Collette Gray, President/CEO Integral Senior Living & Solstice Senior Living

Hello Team DSL, I hope this finds you well. I wanted to take a moment to introduce myself to you. My name is Collette Gray, and I serve as President and CEO of Integral Senior Living (ISL) and Solstice Senior Living (SSL). My career in the senior living industry began nearly 30 years ago when I started out as a Director of Sales and Marketing at a community in Las Vegas, and I feel a true passion and dedication for the work we do to enhance the lives of older adults. How lucky are we to be able to change lives and make a true difference?

I joined ISL in 2010 and have watched us grow to become the ninth-largest provider of senior housing in the nation. That kind of achievement doesn’t just happen without having strong, passionate Team Members. One of my top priorities has always been cultivating a culture where our Team Members feel welcome to bring their unique perspectives and ideas to the Team. At the end of the day, happy Team Members create happy residents, which results in positive outcomes for our owners. But it starts with you!

I believe that our Team Members are the most important factor in our success. We created the Culture Keepers program at ISL and SSL to show our Team Members how important they are and give them the tools to create exceptional senior living communities for everyone involved in them, from residents to Team Members, to families, to stakeholders.

OUR 12 STEPS TO A GREAT COMPANY CULTURE ARE:

1. Be passionate about what you do every day

2. Have fun and work hard

3. Work smarter, not harder

4. Want to come to work every day

5. Accountability to walking the walk

6. If you have a problem, bring a solution with you too

7. We are a company of common sense; keep it simple

8. Take your work seriously, but yourself not so seriously

9. Take something ordinary and make it fun (my personal favorite)

10. Be a positive advocate for change

11. Love communities for everything they are and everything they are not

12. Never settle for good enough; good is the enemy of great

- Richard J. Hutchinson, CEO

I do my best to live by these principles every day, and I invite you to adopt one or two as your personal mantra. I’m so excited for our journey ahead as one family and look forward to sharing more about our company and our culture in the months to come. We are going to create something truly unique in this industry together and #changelives. Thank you for all that you do, and I look forward to getting to know you better!

Discovery Village At Deerwood Retirement Living

A new partnership was formed with Baxter Construction, out of Fort Madison, Iowa, when Discovery Village At Deerwood, Retirement Living was created in Jacksonville, FL. Differing slightly from our traditional Active Independent Living, Discovery Village At Deerwood offers a personalized approach to retirement living, including multiple dining options and Bar-Bites All Day Happy Hour. Plus, residents have the convenience of continuum of care with Discovery Village At Deerwood, Assisted Living and SHINE® Memory Care, located right next door.

MAY

The Meridian 4

Reaching into two new states and one tried-and-true state, the Meridian 4 communities came on as part of the Integral Senior Living (ISL) partnership. Shavano Park Senior Living (Shavano Park, TX) and The Peaks At Old Laramie Trail (Lafayette, CO) joined our Morada Senior Living portfolio. TerraBella welcomed The Pointe Senior Living (Knoxville, TN) and Cloverland Park (Brentwood, TN). All four communities offer Assisted Living and Memory Care.

JUNE

Acquired from Sunrise Senior Living, TerraBella Greensboro is centrally located amongst our other TerraBella communities in Greensboro, NC. This Assisted Living and Memory Care community is complete with large outdoor patios and porch swings. Greensboro is known for its abundant green spaces and parks with numerous well-maintained parks, such as the Tanger Family Bicentennial Garden, which features beautiful flowers, walking trails, and tranquil water features.

Pictured: Discovery Village At Deerwood Retirement Living’s Resort-Style Pool.

Here’s a look at this year’s newest additions to the Discovery Family of communities!

DSL Acquires Enlivant Communities

Discovery Senior Living’s growth reached new heights with the largest acquisition in the company’s history taking place in July. The acquisition brought 61 new communities from Enlivant under Discovery’s operations dispersed between Discovery Senior Living, Morada Senior Living, TerraBella Senior Living, Integral Senior Living and the newly established LakeHouse Senior Living. We’re happy to welcome these new communities to the Discovery Senior Living family!

SENIOR LIVING

23. Baker Place - Vineland, NJ 24. Granville Place - Burlington, NJ 25. Summit Place - Glassboro, NJ

27. Highland Place - Inverness, FL

28. Lehigh Acres Assisted Living - Lehigh Acres, FL

29. Wayman Place - Longwood, FL

LakeHouse Senior Living, representing Discovery’s newest division and regional brand, proudly operates 36 care- and lifestyle-focused Active Independent Living, Assisted Living, Memory Care, and where available, short-term Respite Care communities throughout the Midwest. The addition of the LakeHouse division brings more than 1,100 new Team Members to the Discovery family in Indiana, Michigan, Ohio, Pennsylvania and Wisconsin.

A regionally based sales and marketing structure has been implemented, with a range of support functions (operations, finance, accounting, business intelligence, etc.) provided by the Discovery Senior Living home office in Bonita Springs, Florida.

REFLECTIONS POOL & CABANAS

RHYTHM LOUNGE & GAME ROOM

Choreograph Gainesville, Discovery’s newest brand of destination, resort-style 55+ living communities, reached a major milestone in June with the opening of the community’s Discovery Gallery.

enior Vice President of Sales Lou Maranto, Director of Leasing Sarah Bauer-Varvel, Senior Vice President of Marketing & Product Development Diana Ferrante Thies, Regional Sales Director Christian Steil, Vice President of Marketing Heidi LaVanway and President & CEO of Greater Gainesville Chamber Eric Godet, Sr. were on-site for a ribbon-cutting ceremony opening Choreograph Gainesville’s Discovery Gallery doors for future residents to explore.

“We are happy and proud to announce the opening of our first Choreograph on-site Discovery Gallery in Gainesville and the start of pre-leasing,” said Diana. “Our Discovery Gallery will allow prospects to embark on an interactive touch tour and virtual video tour where they can see the entire community come to life.”

Choreograph Gainesville, set to be completed in Spring 2024, is part of the sleeve of developments in Discovery’s plan for growth and expansion, including new Choreograph communities planned for destinations like Daytona Beach, FL, Kissimmee, FL, and Wilmington, NC. Residents can expect the perfect balance of the local experience native to Gainesville and the hospitality offerings personalized for our residents. The community will include a signature 4,000-square-foot High Pointe Rooftop Lounge and entertainment center, 180 one-bedroom and two-bedroom apartment homes (many with dens), along with Fresh Bites Bistro, tech bar, barista-style coffee lounge and pet salon, among the many offerings in this resort-style 55+ living community.

“Visitors to the Discovery Gallery will have the opportunity for an up-close look at Choreograph’s first-class amenities, designer renderings and upscale finishes, all carefully curated and thoughtfully designed to provide residents with a perfect blend of a socially active lifestyle with the maintenance-free living active adults desire,” said Richard J. Hutchinson, CEO, Discovery Senior Living.

Within the first week of the Discovery Gallery being open, the Team built incredible momentum and quickly secured its first VIP Founder’s Club members! Please welcome Maggie and Richard to the Choreograph Gainesville family.

DI COVERED YOU’VE BEEN

ASTON GARDENS

Damian Aguado-Alonzo, Promoted to Lead Server

Cheryl Badson, Promoted to Senior Lifestyle Counselor

Brielle Baron, Promoted to Lead Server

Umberto Di Leo, Promoted to Lead Driver

Alexa Ferriter, Promoted to Senior Lifestyle Counselor

Christopher Heflin, Promoted to Director of Culinary Services

Courtney Johnson, Promoted to Lead Concierge

Michael Konzel, Promoted to Lead Cook

Jared Lipstein, Promoted to Lead Server

James Mineo, Promoted to Sous Chef

DISCOVERY HOME OFFICE

Soly Arocha-Arozarena, Promoted to Regional Controller

Jessica Bartles, Promoted to Senior Staff Accountant

Brent Bynum, Promoted to Director of Insurance and Benefits

Robert David, Promoted to Director of Business Intelligence

Cassandra Engeldinger, Promoted to Assistant Vice President of Digital Marketing

Gottfried Ernst, Promoted to Senior Vice President of Operations

Amanda Gilliam, Promoted to Regional Director of Operations

Breanna Hallman, Promoted to Assistant Controller

Jessica Miller, Promoted to Corporate Business Office Manager

Robert Miller, Promoted to Controller

Sam Mohtady, Promoted to Digital Advertising Supervisor

Anna Molina, Promoted to Senior Staff Accountant

Risa Nelson, Promoted to Senior Staff Accountant

Jeanette Pagan, Promoted to Contact Center Supervisor

Tracy Tabler, Promoted to Operations Specialist

De Waal Venter, Promoted to Culinary Specialist

DISCOVERY AT HOME

Dena Sternquist, Promoted to Case Manager

DISCOVERY COMMONS

Tyshirra Fenwick, Promoted to Medical Technician

Tracy Fowler-Epps, Promoted to Executive Director

Derek Gordon, Promoted to Director of Facility Operations

Christina Green, Promoted to Lead Care Manager

Mark Grigway, Promoted to Director of Culinary Services

Rhodora Hughart, Promoted to Memory Care Director

Rebecca Nichting, Promoted to Memory Care Director

Susan Robbins, Promoted to Lead Care Manager

Chloe Nguyen, Promoted to Lead Server

Ildefonsa Perez, Promoted to Director of Celebrations

Emily Regino, Promoted to Lead Server

Jeffrey Smit, Promoted to Director of Facility Operations

Destiny Villanueva, Promoted to Lead Server

Shelley Wright, Promoted to Lead Concierge

RITTENHOUSE VILLAGE

Geraldine Graves, Promoted to Lead Server

Shanta Stanley-Winters, Promoted to Medical Technician

Taylor Watson, Promoted to Memory Care Director

DISCOVERY VILLAGE

Orlando Arjona, Promoted to Cook

Beverly Bertrand, Promoted to Senior Lifestyle Counselor

Suzanne Bye, Promoted to Lead Housekeeper

Danaldy Fernandez, Promoted to Lead Server

Taylor Frautten, Promoted to Lead Server

Maria Goldberg, Promoted to Medical Technician

Monica Guerrero, Promoted to Housekeeping Supervisor

Rona Jakositz, Promoted to Lead Cook

Martina Martinez, Promoted to Lead Concierge

Jasmine McDaniel, Promoted to Lead Housekeeper

Bianca Morgos, Promoted to Director of Sales

Michael Ramos Jr., Promoted to Lead Server

Elizabeth Reffner, Promoted to Lead Server

Ohilda Diaz Reyes, Promoted to Medical Technician

Debra Smith, Promoted to Senior Lifestyle Counselor

Audra Taylor, Promoted to Housekeeping Supervisor

Sheryl Wheeler, Promoted to Director of Health & Wellness

CLOVERLAND PARK SENIOR LIVING

Ronald Limberg, Promoted to Director of Facility Operations

CONSERVATORY

Alyce Ebbs, Promoted to Culinary Service Supervisor

Josie Payne, Promoted to Housekeeping Supervisor

Kimberly Sell, Promoted to Culinary Service Supervisor

Evaristo Serralde Guerrero, Promoted to Sous Chef

Mary Lynn Skaggs, Promoted to Senior Lifestyle Counselor

Xavius White, Promoted to Director of Facility Operations

HIDDEN MEADOWS ON THE RIDGE

Devin Braig, Promoted to Medical Technician

Kylie Burns, Promoted to Medical Technician

Julia Houchins, Promoted to Medical Technician

Desiree Scheuren, Promoted to Medical Technician

MARIPOSA

Lawanna Barnes, Promoted to SHINE® Memory Care Champion

Tanette Elisias, Promoted to Cook

Malik Horne, Promoted to Cook

Brent Kraft, Promoted to Assistant Director of Culinary Services

Jaelle Michel, Promoted to Senior Lifestyle Coordinator

MORADA SENIOR LIVING

Naim Allmeta, Promoted to Director of Facility Operations

Cristal Arellano, Promoted to Medical Technician

Janelle Barela, Promoted to Medical Technician

Amber Boyd, Promoted to Medical Technician

Candace Butler, Promoted to Medical Technician

Georgia Carlo, Promoted to Medical Technician

Reina Delesma, Promoted to Medical Technician

Tracy Delgado, Promoted to Cook

Laquana Garret, Promoted to Medical Technician

Christopher Heal, Promoted to Cook

Callie Hunt, Promoted to Medical Technician

Katrina Jennings, Promoted to Director of Culinary Services

Sonja Kelley, Promoted to Medical Technician

Angelique Lopez, Promoted to Medical Technician

Shaneka Marigny, Promoted to Medical Technician

Kimberlee Martin, Promoted to Medical Technician

Clinicie Mbebeng, Promoted to Medical Technician

Tammy Romero, Promoted to Medical Technician

Amanda Quintana, Promoted to Medical Technician

Matthew Sanchez, Promoted to Director of Facility Operations

Daijanae Thompson, Promoted to Medical Technician

Aramis Tucker, Promoted to Director of Facility Operations

Cassandra Turner, Promoted to Medical Technician

Deborah Valencia, Promoted to Medical Technician

Elise Woodard, Promoted to Medical Technician

SEATON SENIOR LIVING

Felecia Anderson, Promoted to Memory Care Director

Ronshanda Bowman, Promoted to Lead Medical Technician

Lisa Jenkins, Promoted to Director of Health & Wellness

Deanna Schleigh, Promoted to Executive Director

Michael Varady, Promoted to Director of Celebrations

SUMMERHOUSE SENIOR LIVING

Josette Greenhouse, Promoted to Director of Celebrations

Tracy Knox, Promoted to Memory Care Director

TERRABELLA SENIOR LIVING

Jennifer Angel, Promoted to Assistant Executive Director

Tanisha Brown, Promoted to Health Care Coordinator

Francis Campbell, Promoted to Area Director Facility Operations

Juan Cocuyame, Promoted to Medical Technician

Keygona Coulter, Promoted to Lead Medical Technician

Michelle Debord, Promoted to Medical Technician

Gamarious Dunbar, Promoted to Cook

Carla Gibson, Promoted to Lead Medical Technician

Angela Gonzalez, Promoted to Health Care Coordinator

Ashley Jenkins, Promoted to Senior Lifestyle Coordinator

Saneita Limehouse, Promoted to Healthcare Coordinator

Ashley Miller, Promoted to Medical Technician

Tanika Mims, Promoted to Lead Medical Technician

Shirley Olsen, Promoted to Business Office Manager

Kyra Taylor, Promoted to Medical Technician

Annie Wearbon, Promoted to Cook

Felecia Wilson, Promoted to Medical Technician

Michael Wilson, Promoted to Area Manager

Emily Wright, Promoted to Medical Technician

Melissa Wright, Promoted to Memory Care Director

THE PEAKS AT OLD LARAMIE TRAIL

Hilda Corchado-Gordillo, Promoted to Director of Memory Care

Araceli Silva, Promoted to Resident Care Coordinator

Misty Senter, Promoted to Director of Celebrations

THE SUMMIT

Matthew Bifferato, Promoted to Senior Business Office Manager

Catherine Broadwater, Promoted to Medical Technician

Elizabeth Cooper, Promoted to Medical Technician

Adaja Lively, Promoted to Medical Technician

Tianna Riley, Promoted to Medical Technician

Zaria Teat, Promoted to Medical Technician

Nicole Thomas, Promoted to Medical Technician

Crinysha Woulard, Promoted to Medical Technician

WELSTONE AT MISSION CROSSING

Kelley Baker, Promoted to Director of Celebrations

Andrea Patricio, Promoted to Lead Server

DAH CORNER

The first six months of 2023 have been a blur! Nothing new in the world of Discovery though!

So, what is new at Discovery At Home (DAH)? A LOT! Starting with DAH Personalized Living in Texas, which began taking on Private Duty referrals in April. Carol Davison and Buffy Davila are leading our efforts to eventually expand into every Texas community that has a need for Private Duty Services. Staying in Texas, our Medicare agency in the Metroplex, DAH in Texas, had the monumental event of achieving a daily census of over 100 patients. They celebrated with a Team event at the Puttery and handed out new “BOOM” t-shirts to memorialize the achievement. Boom is my favorite saying when we have a significant achievement. Very well done by both Texas business units.

In Florida, we have had huge growth in both Medicare and Private Duty. To aide our Private Duty growth, we are working with a consultant to create new business units under our Medicare licensure that will eliminate our need to file for separate licensure. This will still enable us to achieve the goal of being able to move to a Skilled Private Duty hiring environment and not be held to many complicated Medicare Training and oversite standards.

Aligning ourselves with these standards will still enable us to be accredited by our accreditation organization and allow for explosive growth, and frankly, allow us to more quickly meet the needs of our communities in Southwest Florida and the greater Tampa Bay area.

What’s left? Execute on the strategies. A plan is only good when it works, so we are now implementing these strategies to yield growth and additional profitability.

It’s never dull here, so as I often say, “Let’s Go!”

“So, what is new at Discovery At Home? A LOT!”

-Dan Cundiff

Dan Cundiff, President

Leadership Appointed to Industry Association Programs

Cody Tower, Regional Operations Director for the Longhorn Region, and Robert Miller, Controller, have been nominated and accepted into the Rising Leaders Program, an initiative developed and supported by American Senior Housing Association (ASHA). Rising Leaders was created to help nurture the development of next-generation leaders. Cody and Robert were selected based on their demonstrated leadership attributes and commitment.

MORE ABOUT ASHA

ASHA has been strongly advocating for immigration reform to address the workforce shortage in the senior living industry. Without an adequate supply of workers such as caregivers, nurses, dining staff and housekeepers, it will become increasingly difficult to meet the needs of the growing number of older adults who will require services.

Kimberly Hoffman, Regional Human Resources Director, joined industry association’s prestigious Leadership Advancement & Development (LEAD) Program, which assembles, educates, and empowers emergent and aspiring leaders from all segments and sub-sectors of the overall seniors housing industry. Nominated by top-ranking Discovery executives, the LEAD program is designed to provide emerging leaders a unique skill-building and development curriculum with first-hand executive insights, leadership coaching clinics, informative salon sessions, a Team-based industry-advancing Capstone project, and the opportunity to forge beneficial relationships with other emerging leaders in the seniors housing space.

“This is a great honor and wonderful opportunity. I look forward to representing DSL at a national level.”

- Cody Tower

“I am truly honored to have been selected for the 2023 Argentum LEAD Program. As someone who is an advocate for continuous professional development, I am looking forward to the robust learning experience, particularly the education and conversations related to emotional intelligence (EI).”

Kimberly Hoffman

Cody Tower Robert Miller

- Kimberly Hoffman

“This incredible opportunity to be nominated and accepted into the esteemed ASHA Rising Leaders Program not only recognizes my dedication and passion for the senior living industry, but also presents a platform for personal and professional growth.”

- Robert Miller

2023 DISCOVERY MARKETING AWARDS

25th Anniversary

Each year the Digital Health Awards honors the best digital health resources developed for consumers and health professionals. The awards program is organized by the Health Information Resource Center (HIRC), a clearinghouse for professionals who work in consumer health fields. In 2023, the Digital Health Awards celebrates its 25th anniversary. The Digital Health Awards is an extension of the HIRC’s National Health Information Awards, the largest program of its kind in the United States.

This year, Discovery Senior Living received three Digital Health Awards in the Web-Based Digital Health Banner Ad category. Congratulations to all of those who participated in the making of these ads!

CONSERVATORY AT PLANO

Campaign: Exclusive Lifestyle

Division: Other/Miscellaneous

Audience: Consumers

SILVER BRONZE

SOME HELP COULD HELP CAMPAIGN

Division: Other/Miscellaneous

Audience: Consumers and Health

Professionals

ASTON GARDENS AT PELICAN MARSH

Campaign: Rent Lock

Division: Other/Miscellaneous

Audience: Consumers

2023 DISCOVERY SALES CONFERENCE

SLC AWARDS

MOST TOURS

Mariposa, Matthew Hoffman

Discovery Village At Boynton Beach, Elisa Dansky

Aston Gardens At Pelican Marsh, Alyssa Monning

Aston Gardens At Pelican Pointe, Terri Schminky

MOST MOVE-INS

Discovery Village At Sarasota Bay AL, Julia Gartside

Aston Gardens At Pelican Marsh, Alyssa Monning

Discovery Village At Dominion, Jodi Biewen

Discovery Village At Sarasota Bay IL, Michael Parker

AVERAGE DAILY OCCUPANCY GROWTH

Caruth Haven Court, 31.5%

Discovery Village At The Forum AL, 31.4%

Discovery Village At Naples IL, 26.7%

Morada Lake Arlington, 24.1%

COMPANY WIDE TOP AVERAGE DAILY OCCUPANCY MAINTAINED

Discovery Commons At Wildewood, 98.7%

Conservatory At Keller Town Center, 98.3%

Aston Gardens At Parkland Commons, 98%

Discovery Village At Twin Creeks, 97.9%

Rittenhouse Village At Northside, 97.5%

Regency Pointe, 96.9%

Aston Gardens At Tampa Bay, 96.9%

Discovery Village At The Forum IL, 96.4%

SummerHouse Park Provence, 96.2%

TerraBella Lake Norman, 96%

The 2023 Sales Conference, which took place April 10-12, brought Sales Teams to Orlando from across the country, marking the first gathering of Teams from all three divisions. More than 175 were in attendance, including Sales Teams from Discovery Senior Living, Morada Senior Living and TerraBella Senior Living.

The Sales Teams were invited to “Chart the Course…develop the possibilities” with breakout training sessions, a moving speech by CEO Richard Hutchinson, and special guest speaker Jason Keisau, Director of Client Partnerships with the TRACOM Group. Jason spoke about social style for sales, focusing on ways to be versatile and agile by adapting to the way people think, act, and react for optimal success. Attendees were also treated to a guest panel with Senior Leadership from across all three divisions.

Even though our Sales Teams were deep in training and networking with other Senior Living Counselors, they were still able to ring the bell to signify 81 new move-ins! Great job and a special thank you to Learning and Development Director Ki’i Coke and Assistant Vice President of Sales Brennan Hughes for putting together a successful sales conference!

BILL’S BLOG

Bill Sciortino, COO

Two of my favorite aspects of the Connection newsletters are: (1) tracking the accomplishments of the leaders and contributors we have at our many locations and (2) seeing all the new faces that have recently joined to begin their contributions to the cause. This issue has plenty of both.

We are growing faster than anyone in the senior living business right now. By doing a good job for our residents and capital partners we have attracted more of both: new residents are moving in and new communities are coming our way. But, like everyone in the industry, we are also facing many residents moving out. Is it something we are doing wrong? Or just unrest among residents and families in search of lower rent, better food, interesting experiences, newer apartments…all of the above?

Our industry has faced so many challenges in this decade of the 2020s and this is another one. How will we win the day? PEOPLE. We must keep attracting new Teammates and integrating them into our way of doing things: show them our level of quality, how we respect and support one another, how we deliver care and value to our residents with a servant leader mentality. Again, I am excited to see the new people mixing with our veteran performers to solve issues and drive us forward.

Now we add Integral Senior Living and LakeHouse Senior Living to our family of companies and the opportunities to attract new talent, and promote the people we have, are more abundant than ever. I hope all of you are feeling energized to give us your best as we move to the second half of 2023…let’s GO!

On Thursday, May 11, Team Members from Discovery Senior Living’s Discovery Makes A Difference Team partnered with the United Way of Lee, Hendry and Glades Counties for a Day of Caring to help pack food for school children in need at Midwest Foodbank as a part of Discovery Makes A Difference.

Midwest Food Bank has been fighting hunger throughout the United States since 2003. With the overwhelming help and support of volunteers, their reach has extended far and wide, expanding into Florida in 2014. Today, the Fort Myers Midwest Foodbank location serves over 190 agency partners in 39 counties across three states.

Through Discovery Makes A Difference, our coordinated and company-backed volunteer and fundraising efforts enable Team Members to champion a range of important causes and give back to the local communities.

By raising and matching funds for donations, hosting food drives, participating in charity events, shipping care packages to veterans, children, and families in need, and so much more, Discovery Makes A Difference encourages employees to make valuable contributions to people and organizations all over the country that need and deserve it.

Pictured: Jessica Bartles, Ana Molina, Marlen Diaz, O’Neil Kelly, Cassidy Santos, Carolina Piedrasanta, EJ Andrews

TEAMWORK INTEGRITY PERFORMANCE ACCOUNTABILITY COMPASSION HARD WORK CREATIVITY

So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we’re unified by certain core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they create a road map which helps us foster innovation and success.

Their value, however, can be felt on a very personal level. It’s in the supportive working environment where Team Members are given the autonomy to thrive and push boundaries. It’s seen in the faces of the seniors whose lives we impact each and every day. And it lives within our culture of service and doing good for real people.

ABOVE & BEYOND

Sending well-deserved “Shout Outs” to all our communities and Team Members who go the extra mile

MORADA

SHAVANO PARK - Aldo Lizama-Someillan

Morado Shavano Park is happy to announce the promotion of Chef Aldo to Assistant Kitchen Manager. We are always excited to provide an opportunity for our Team to grow their skills and develop their career. Aldo has shown a lot of talent and heart during his time at Shavano Park. Aldo shared, “I was born and raised in Havana, Cuba. I’ve always had a passion for cooking since a young age. I moved to the United States seven years ago for a better life for my family. I started my culinary career with an assisted living community in New Jersey. I came to Texas two years ago and fell in love with San Antonio. I feel at home and valued at my community. I am so grateful for the opportunity to continue to grow with Morada Shavano Park.”

ASTON GARDENS AT PELICAN POINTE

David Conway

David Conway received the gift of life on May 5, after being on the heart transplant list for more than seven years. David started as a security guard at Aston Gardens At Pelican Pointe more than 17 years ago and was promoted to Business Office Manager. David is so dedicated and passionate about his job that he continued to work daily from the hospital with the exception of a few days. David received his numbered heart pillow showing he was the 1,564th heart transplant recipient at Tampa General Hospital. Congratulations and speedy recovery! Love, your Aston Gardens At Pelican Pointe Family!

ASTON GARDENS AT TAMPA BAY

- Lorena Zayas, Umberto DiLeo, & Henry Rivera

Shout out to our Administrator, Lorena Zayas, for receiving her RN degree!! Way to go!!

Shout out to Umberto DiLeo who was promoted to Lead Driver in Transportation. Umberto has been with us for 10+ years. He worked in Security and transferred to the Transportation Department a few years ago. Umberto is famous around Aston Gardens for his singing voice! He is often requested to sing Happy Birthday to residents or join in any time there is music. He truly cares for the residents and it shows. Congrats to Umberto aka “Dancing Man”!

Shout out to Henry Rivera, Facilities Operation Supervisor, who was given “A Feather in the Cap,” from an Active Independent Living resident named Grace who said, “I was walking to my place when I fell and hurt myself. Nobody was around, I called out for HELP, and Henry heard me from afar. He found me and sat on the floor with me until the paramedics came. He promised me he wouldn’t leave me ‘til help came. Thank you, Henry!”.

DISCOVERY VILLAGE AT BOYNTON BEACH

- Jazmin Montoya & Susan Fern Ledner

Jazmin is a committed individual providing excellent service to our residents every day! She was recently pivotal in the opening of our bistro.

Concierge Susan has been a committed employee since May 2018. Residents have stated many times she is always helpful in every way, every day!

RITTENHOUSE VILLAGE AT LEHIGH

VALLEY Molly Hambrook

Congratulations to Case Manager Molly Hambrook who has been a valued Team Member of the community for the last 35 years! She is respected and admired by residents, families and Team Members. We can always count and rely on Molly for her excellent care of our residents and animals alike. As an animal lover, she tends to the community cat named Oliver with love and joy. Family members and residents can always count on Molly for friendly communication, compassion and understanding! Thank you for all you do! We are fortunate to have you on our Team!

DISCOVERY VILLAGE VERO BEACH

Rinaldo & Mike

Maintenance department Team Members Rinaldo and Mike went above and beyond for our residents. There was a building repair that required the water in the building to be shut off, so in order for the least amount of interruption to our residents, Mike and Rinaldo came in at 3 a.m to fix a water problem.

Our Longest Standing Employees!

From Left to Right: Eric Vorhees, Janitor (28 years)

Denise Bloomfield, Celebrations Coordinator (16 years)

Ernesto Forest, Prep Cook (21 years) Clersier “Shorty” Delbrun, Dishwasher (26 years)

Simmie Wynn, Cook (16 years)

Resident Letter to Jerry Rodriguez

Chef Kendly St Firmin has been our Sous Chef at Discovery Village Vero Beach for just about two years and is an asset to our success daily. His experience, professionalism, work ethic and his passion for his craft keeps our residents coming back for more.

“I would like to commend your culinary talents in preparing lunch yesterday. Very often I pick up my lunch to eat it in the venting, avoiding dinner at 5 p.m. Yesterday was such an occurrence, when I ate the Teriyaki Glazed Pork, rice and steamed broccoli. Well, I must tell you, I though it was absolutely delicious! I really commend you on your most delicious dish. Even heated up as leftovers, I was pleasantly delighted with the meals flavors. I just wanted to commend you for a job well done and I thank you! I guess I would say, keep it coming!” - Sara

A., Resident

MARIPOSA - Samantha Clark

Samantha Clark is truly one of our “best in the business.” Her relationship with the residents is so evident when you walk with her through the building or attend one of her events or classes. And her Team is amazing also. They work so well together, and each have their own specialty that they capitalize on. Thank you, Samantha!

DISCOVERY VILLAGE AT TAMPA PALMS - Vivi Otero

Vivi Otero, Director of Memory Care, received an award for Best Memory Care Director of the Year.

Congratulations, Vivi!

Kendly St. Firmin

DISCOVERY VILLAGE AT STUART - Residents and Team Members throw a graduation party and Directors ask Residents to “Senior Prom”

FACES OF DISCOVERY

ASTON GARDENS AT PARKLAND COMMONS

This Juneteenth (June 19), we spotlighted Aston Gardens

At Parkland Commons’ resident Violet Edwards who was recognized by the City of Parkland, FL, as a highly accomplished member of the community, proclaiming the date in her honor. Violet graduated from college at age 96, making her the oldest black woman to receive this distinction in the world.

ASTON GARDENS AT PELICAN MARSH - Residents enjoying a Chef Demo event and resident Marty’s 100th birthday celebration

LAKEHOUSE VISITS DISCOVERY

LakeHouse Leadership Team (left to

Adam Schlueter, Teri Watson, Kate Risa, SHRM-SCP, SPHR, Christina Cotton, RN, Brad Poterack, Michele Glauser, CDP, Marcia Hellmer, Elizabeth Pepke-Parsons, Ashlee Wiley and Desiree Hernandez.

right):

Violet Edwards

DISCOVERY VILLAGE AT TAMPA PALMS

Celebrating Nurses Week, National Employee Appreciation Day, Spirit Week, and Discovery Village At Tampa Palms’ Sixth Anniversary

DISCOVERY COMMONS CYPRESS POINT - Team Member selfie after completing the Great Place To Work survey

DISCOVERY VILLAGE AT BOYNTON BEACH - Outdoor Fitness Center Grand Opening

MORADA SHAVANO PARK - Team Members enjoying a Starbucks break for employee appreciation recognition

Left: Dietary Team Members Aldo and Eva, Memory Care Housekeeper Amelia and Care Manager Rickey. Right: Care Managers Toodie and Tamara

DISCOVERY EARNS TOP HONORS WITH TWO NATIONAL AWARDS

Discovery Senior Living has been certified as a Great Place To Work® by the Great Place To Work Institute and its senior care partner Activated Insights. This certification is a testament to Discovery Senior Living’s commitment to creating a positive and inclusive work environment for its employees.

The certification process involved surveying Discovery Senior Living’s employees from across its community locations and evaluating more than 60 elements of Team Members’ experience on the job. These elements included employee pride in the organization’s community impact, belief thatt their work makes a difference, and feeling their work has special meaning. Rankings are based on employees’ experiences, no matter who they are or what they do.

Discovery Senior Living is committed to providing its employees with a range of benefits, including competitive compensation, comprehensive healthcare benefits, and opportunities for professional development. Thank you to all of our Team Members who participated in the survey process and for putting forth the hard work, dedication, Teamwork and compassion it takes to make Discovery a Great Place To Work.

INDEPENDENT LIVING

ASSISTED LIVING

Discovery Senior Living is pleased to announce that 42 of our communities placed atop the 2023 Best Senior Living rankings by U.S. News & World Report, which identify the top-performing Independent Living, Assisted Living, Memory Care and Continuing Care Retirement Communities (CCRCs) in markets and locales nationwide.

U.S. News analyzed survey data from more than 250,000 residents and their family members at nearly 4,000 senior living communities nationwide. The survey asked residents and family members about their satisfaction with various aspects of the community, including safety, caregiving, management, staff, food and dining, and activities. The ratings recognize communities that have excelled at making residents feel safe, well cared for and highly satisfied by the services provided.

Eight of Discovery’s national and regional brands, including Aston Gardens, Conservatory, Discovery Commons, Discovery Village, Rittenhouse Village, SummerHouse, Morada Senior Living and TerraBella Senior Living, had one or more communities win in their respective Best of Senior Living categories. Of the 42 award-winning communities, eight won for multiple living options, with two of those (Discovery Village At Alliance Town Center and Morada Victoria) earning Best of Senior Living distinctions in all three living options (Independent Living, Assisted Living and Memory Care) for which Discovery communities were eligible.

Congratulations to all of our communities who were recognized and our Team Members who are committed to making residents feel safe and well cared for each and every day.