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USANA COMPANY / USANA HEADQUARTERS / Salt Lake City, Utah WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING? Through exceptional employment opportunities, NUMBER OF FULL-TIME EMPLOYEES / 1919 Globally, 886 U.S. workplace initiatives and strategic partnerships, USANA YEAR FOUNDED / 1992 is truly an amazing place to work. USANA strives to offer its more than 800 Utah employees an unbeatable workplace. The company offers impressive benefits, including an on-site clinic for employees and their family, free onsite workout facilities and a personal fitness trainer, onsite CrossFit, yoga, and boot camp classes, a generous annual profit-sharing program, health and wellness training courses, employee recognition programs, free company products, leading parental leave policies, excellent health and life insurance packages and regular health fairs and voluntary fitness contests. HOW DOES YOUR COMPANY BRING THE SAME REDCARPET TREATMENT TO YOUR EMPLOYEES THAT YOU GIVE TO YOUR DISTRIBUTORS? USANA is known for rolling out the red carpet for their distributors, and they treat their employees with the same enthusiasm. With its annual employee recognition banquet, USANA rolls out the red carpet and recognizes employees who embodied the company’s core values during the year, and they are rewarded with a dinner, cash prize, and trophy. Employees are also treated to free food trucks after its Convention, free massages, summer and holiday parties, free personal training and personal and professional seminars, annual profit sharing, generous health benefits and parental leave policies, an onsite café, and opportunities to travel with the USANA Foundation on global philanthropic missions.
I love working for USANA because I feel like they are invested in me. They are invested in my personal and professional development and have given me so many opportunities to grow
—SARAH SEARLE / DIRECTOR OF COMMUNICATIONS
HOW WOULD YOU DEFINE YOUR COMPANY, AND WHAT ARE THE KEYWORDS THAT DESCRIBE YOUR CULTURE? USANA is a company that dedicates just as much effort in providing its Associates with the highest quality of products possible as it does with providing its employees with the highest quality work experience possible. It’s
about creating the healthiest family on earth, starting with its thousands of employees from around the world.
USANA’s core values are health, excellence, integrity and community. Those values define the company’s culture to a T. The USANA employees are part of a global community who strives for excellence, operates with integrity, and puts their health first by taking advantage of USANA’s supplements and onsite health facilities.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT? USANA’s top priority for maintaining a great work environment is community. USANA prides itself on providing its employees with an open and caring culture, supportive management and numerous opportunities to make a difference in the world. Because of this mentality, USANA employees feel safe and comfortable at work and aren’t afraid to share their ideas with executives.
USANA’s executives form bonds with employees at all levels to get a better understanding of what they do and how they can better serve them to make their jobs easier. Employees have more formal avenues of asking questions as well, including the company’s quarterly employee meetings at which employees are recognized for personal and professional achievements, receive updates on the company’s progress and goals, and are given opportunities to ask any question of the management team.
But the USANA community isn’t contained only to the walls of the building. USANA and its charitable foundation allow employees to participate in all their philanthropic efforts around the world. From packing bags of food for underprivileged children in the Salt Lake area to service missions in Mexico and aiding in disaster relief, USANA employees are all encouraged to help their communities as much as they can.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT? USANA is dedicated to supporting its employees’ development, both personally and professionally, by providing several benefits focused on improving their health and wealth. Along with the amazing workout facility and basketball court, USANA also provides employees $75 a month to spend on USANA’s supplements and skincare at heavily discounted prices. There is also a yearly wellness challenge where employees can attend onsite lectures about health and professional development, track workouts, and participate in the annual 5k in return for cash.
USANA also offers professional training and a tuition reimbursement program that pays for undergraduate and graduate school for employees, provided that the courses/degree is related to the employee’s job and/ or career path or is in the field related to or of interest to USANA.
WHAT IS SOMETHING THAT HELPED YOUR COMPANY PIVOT AND SHOW RESILIENCE IN 2020? 2020 was a big year for USANA. With the pandemic in full swing, USANA had to make some changes but still made it an amazing year. 2020 included an exciting new benefit available to both employees and their families. USANA added an onsite health clinic that focuses on three main goals: providing a unique health experience, improving health outcomes, and helping to control medical costs.
The clinic is unique because USANA has a health center that is integrated with the company’s vision—to have the healthiest family on earth. The medical and mental providers work with USANA’s wellness program to help create programs that are needed at USANA.
USANA was also able to get the materials and technology needed to send everyone home to stay and work from home. The department that needed the most materials was Customer Service. But nothing stopped USANA from providing the best to its employees. By ordering more computers, the customer service department was able to keep working and set up stations at home. n