Ahead of the Curve What does it mean to be “Ahead of the Curve?” Ask Diamond’s Karim Sediqi, Area Manger for south, west and north Vancouver BC, and his answer comes straight from his heart. “Treat our customers with respect, never argue and always listen.” Time and again, adds Karim, it’s simply listening to the needs of clients and customers. For example, Karim states that at one of his locations a problem arose with parkers “walking off” and not paying. To address the problem, Karim and his team created new signage that better informed the parking customers on the rules of parking. As a result, the client was quick to acknowledge Diamond’s creative and resourceful approaches to problem solving. CUSTOMER TESTIMONIAL “I just want to express my sincerest gratitude for the amazing work your company has delivered in such short time. I’ve noticed the difference it has made to our parking lot. Now it is available most of the day compared to the time when it was full due to it being misused. Our business has seen a positive impact as well. So overall a win-win. I hope we continue to partner in this for long time. Also want to thank Karim for quickly acting on the cancellation requests. I find your team very professional, dedicated and delivers ontime. So once again thank you for the amazing work your team has done.
Karim Sediqi, Area Manager, south, west, north Vancouver BC
As he begins his 13th year with Diamond, Karim says he is constantly learning ways to be a better area manager as well as provide his team with the support they need 24/7. “As a team, we share insights and take action when new opportunities present themselves. Together, we study the challenges we face, create a plan, take action, learn from the reactions we get, and respond accordingly.” Now that’s how you stay “Ahead of the Curve!”
Regards, Ravisher Sahota, Owner/Operator
“Treat our customers with respect, never argue and always listen.”
– 1 90 0 L O CAT I ONS – 1 54 ,893,7 98 Combine d Hours of Ex per ienc e –