“Our experts will guide you through a structured approach and establish a new way of working to sustain innovation. ”
DT & Systems Thinking for Change
*AI Included
Hello, we're DesignThinkers, but you can call us "DT"
Design Thinking is a widely recognised framework to development innovative and relevant solutions for complex challenges. It is a hands-on method and mindset with emphasis on teamwork and iterative learning through continuous end-user and stakeholder involvement.
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions. Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the everevolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
Now, let's get started!
Now, let's get started. Table of Contents
Why choose us?
Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the ever-evolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
Take a look at all the key learning objectives, topics covered, practical applications, and detailed course structure of the upcoming training.
Find out if this training matches your learning journey, which tools will be used, and practical details such as location & pricing.
What are the expected learning outcomes and their benefits. You will receive an official certificate, toolkit & exclusive access to our L&D library.
page 15 We' re happy to help you on your professional learning path! Aside from our courses, we offer bespoke programs. Contact us for more info.
Thinking & Design Thinking
"A
training
The 2-Day Systems Thinking for Positive Transformation course offers an actionable approach to mastering Systems Thinking, turning complex challenges into opportunities for positive change. Whether you ’ re working to strengthen communities against challenges, improve employee health and happiness, or achieve sustainability targets, this course equips you with the skills to analyze, design, and optimize systems for effective transformation.
that triggers your creativity and challenge you to be openminded on all possible problems and solutions"
Jelle Schippers, Jacobs Douwe Egberts International
Capabilities
:
This course provides a holistic problem-solving framework to navigate complex issues, identify patterns, and develop sustainable solutions. You'll gain hands-on experience with tools like the Social Ecosystem Map, Iceberg Model, and Causal Loops to design adaptable strategies. Learn to drive meaningful change by focusing on highimpact actions that maximize resources and minimize unintended consequences. Connect with a like-minded community of peers and experts, fostering collaboration and sparking fresh ideas for lasting impact.
Systems Thinking & Design Thinking
Systems Awareness & Understanding
Designing Systems Solutions
Introduction to Design & Systems Thinking
Presenting Challenge
Research in Systems Design Research (*AI)
Framing the System, STEEP Canvas. What does Human-centered design mean?
Stakeholder Influence Map
Behavioral Insights & Data Iceberg model, Persona
Dynamics & drivers within the system
Opportunity Areas (*AI)
Desired Future System
Actants and Causal Loops
Sharing Observations & Reflections
Team Assignment
Social Ecosystem Map
Design Thinking Behavioral Thinking
Find key leverage points
How might we transition?
Ideation Techniques
Reframing the challenge
Active analysis of framing & purpose, Scenario Building
Defining present state and desired purpose
Nudging Techniques for Behavioral Change
Rapid Prototyping and System Value Proposition
Creating a road map with expert coaching & review
Traditional Design vs. Design & Systems Thinking
Innovation teams often struggle with biases and entrenched behaviors. Forbes and Harvard Business Review note that traditional approaches, with their linear and rigid processes, too often lead to inflexible solutions. Over the last decade, DesignThinkingand SystemsThinkinghave evolved to focus more on tangible outcomes and active 'doing, ' emphasizing empathy, user feedback, and continuous refinement for innovative, user-centered, and systemic results. Together, Design Thinking and Systems Thinking provide powerful, tools that help organizations break free from linear thinking, offering greater flexibility, innovation, and resilience in tackling today' s complex challenges.
Avoid Failure
Thinking & Planning
Rigorous Analysis
Focus on Solutions Giving the right answers
Periodic Telling
Getting it right first time
Certainty is Key
Subject Experts Traditional Thinking
Design Thinking
Aware of Failure
Doing Rigorous Prototyping
Focus on Human value
Asking the right questions Continuous (iterative)
Showing Learning is key
Embrace Ambiguity
Process Expert
Systems Thinking
Contextual Failure
Seeing Interconnections
Holistic Thinking
Focus on System Purpose
Questioning deep-held Beliefs
Closed Loop Thinking
Mapping complex systems
Adapting based on insights
Certainty to Approximation
Epistemic Intelligence
Participant Profile
Working professionals and field experts
…looking to understand their customers and users, and who want to gain confidence in using Design Thinking to do so.
NGO's and Government workers
…who want to understand their audience' s needs and create impactful solutions for the public.
Executives or decision makers
...looking to strengthen their ability to lead innovation and enhance the organization’ s innovation capability.
Freelancers and consultants
…who want to understand the needs and behaviour of their target groups, and how to help them kickstart innovation.
Iceberg Model STEEP Canvas Causal Loops
Rich Picture Actants Map Behavioral Design
Systems Iceberg Model
The Systems Iceberg Model helps distinguish between surface-level symptoms and deeper, systemic causes of problems within your company. By uncovering underlying issues you can develop more targeted, long-lasting interventions, leading to sustainable improvements and meaningful change. minutes re team cky notes, sharpies
Stakeholder Exchange Map
, sharpies
Rich Picture STEEP Canvas
The Rich Picture is an effective start to mapping out complex situations, uncovering interrelationships, and identifying key actors, processes, and perspectives. It helps teams gain a shared understanding of a system' s complexity and communicate insights visually.
Causal
Loops
When dealing with a systemic challenge many internal and external stakeholders have an effect on how a new service is developed and launched. Use the information to assess how the interests of those stakeholders should be addressed in driving forward systemic transitions.
Causal loop diagrams show how different parts of a system influence each other. They help us see where things grow out of control and where we can take action to keep the system balanced. By identifying these feedback loops, we can make better decisions to create stability and improve system performance.
The STEEP Canvas is a valuable tool for analyzing the broader environment of a project or business. By exploring an issue from five different perspectives, you can identify external factors that may impact the future of your initiative
Actants Map
The Actants Map zooms in to analyze both human and non-human entities (actants) that influence each other or are influenced by a system. It helps you understand how different actors interact within a system, shaping its behavior and outcomes.
Outcomes & Objectives
What to expect Learning Outcomes
What's Included?
We craft with a Designer's Mindset
We base our approach on the Double Diamond, developed by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.
The first Diamond focuses on problem finding while the second Diamond provides the tools and mindset for generating value increasing solutions.
CONNECTIONS & RELATIONSHIPS
People-centered Communicate Co-create Iterate
Systemic Design integrates human-centered design and Systems Thinking, bringing awareness to the holistic complex systems solutions are being developed in. The approach provides support in increasing end-user and planetary awareness from A to Z while leaving space for iteration and value exchange amongst stakeholders.
Meet some of our Facilitators
Our coaches and facilitators are all subject matter experts in the field of Human-Centred Design, and have extensive experience in providing project assistance and trainings in Design Thinking. You can find all of our coaches and facilitators on our website.
About what we do Expertise
We focus on creating value for people as the most effective way to drive project success and inspire.
"A
refreshing and engaging experience
that went beyond my expectations."
Tupo Muocha, UNICEF
Our worldwide team combines global reach with invaluable local expertise. We approach every challenge from the user ’ s perspective. We focus on creating value for people as the most effective way to drive project success and inspire growth for our clients’ businesses and organisations. inspire growth for our clients’ businesses and organisations. inspire growth for our clients.
Elmo Diederiks
Dimitra Tsertou Adela Cristea
Christina Lennartz
Joey Piliero Marjo Staring
Jeroen v/d Weide
Tim Schuurman
Ilana v/d Boel
Certification
We value quality! DesignThinkers is accredited by the Dutch Council for Training and Education, underscoring our commitment to delivering high-quality education and training experiences globally. This accreditation is a testament to our unwavering commitment to delivering high-quality education and training experiences to our global community.
After the successful completion of one of our courses, participants are awarded with a DesignThinkers Academy Certificate. All tools and materials will be available after the course in our Learn & Develop Library (accessible to alumni only).
'
Ihaveparticipatedinatleast
softskillsinthepast
15 courseson
20 yearsofmycareer, but
thecourseofDTAstandsoutasthebest
. '
Javier Sanchez Millan, Banque Pictet & Cie SA
Pricelist*
Whatwe provide
Culture
An
innovation aware organisa
Bringing together capab content, employees and learn to adopt a designer and identify solutions, w and proactively solving c
Capability
An innovation ready team
Through (on-the-job) han training and coaching, we empower your team to adopt a solutionoriented mindset, preparing the team for innovation.
Culture
Capability
Content
Steppingstones forinnovation
Your Bespoke LearningJourney
We help you navigate through a diverse array of customized routes, integrating both content and capability services and ensuring a bespoke approach to meet your unique needs and unlock your potential.
and find your bespoke route. We explore stepping stones together,
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From startups to global enterprises, we ’ re privileged to support teams of all capabilities in solving complex challenges through innovation. By equipping organizations with the right tools, mindset, and strategies, we help them foster creativity, drive meaningful change, and stay ahead in an ever-evolving world.
We operate with a high energy, action oriented approach to make sure you walk away with tangible outcomes. Together, let’ s shape a future that truly benefits everyone. Looking for a bespoke program? Let' s connect! Email us via info@designthinkersacademy.com.