
“Our experts will guide you through a structured approach and establish a new way of working to sustain innovation. ”
“Our experts will guide you through a structured approach and establish a new way of working to sustain innovation. ”
*AI Included
Design Thinking is a widely recognised framework to development innovative and relevant solutions for complex challenges. It is a hands-on method and mindset with emphasis on teamwork and iterative learning through continuous end-user and stakeholder involvement.
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions. Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the everevolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
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Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the ever-evolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
Take a look at all the key learning objectives, topics covered, practical applications, and detailed course structure of the upcoming training.
Find out if this training matches your learning journey, which tools will be used, and practical details such as location & pricing.
What are the expected learning outcomes and their benefits. You will receive an official certificate, toolkit & exclusive access to our L&D library.
page 15 We' re happy to help you on your professional learning path! Aside from our courses, we offer bespoke programs. Contact us for more info.
The 4-Day Strategy for Innovation training blends Systems Thinking, Futures Thinking, and Design Thinking to equip innovation leaders with the mindset and tools to navigate complexity and shape strategic initiatives. Working in a hands-on environment, participants will apply Systems Thinking tools such as Rich Picture and Causal Loop Diagrams to make sense of interconnected systems. Building on this, Futures Thinking methods, and Scenario Building will help explore multiple future directions.
"This training was engaging and hands-on, encouraging creative thinking, collaboration, and a holistic approach to problem-solving. "
Inês Santos, ABN AMRO Bank
To address current challenges, firms must incorporate sustainability and social impact factors into their Business Models and think more holistically and systemically. Furthermore, they must be able to explore emerging changes and trends and transform them into far and near-future scenarios. In this course bundle, you will learn to approach problems more systematically and detect emerging trends to transform them into innovation strategies.
Included
Introduction to Design & Systems Thinking
Presenting Challenge
Research in Systems Design Research (*AI)
Framing the System, STEEP Canvas. What does Human-centered design mean?
Stakeholder Influence Map
Behavioral Insights & Data Iceberg model, Persona
Dynamics & drivers within the system
Opportunity Areas (*AI)
Desired Future System
Actants and Causal Loops
Sharing Observations & Reflections
Team Assignment
Social Ecosystem Map
Design Thinking Behavioral Thinking
Find key leverage points
How might we transition?
Ideation Techniques
Reframing the challenge
Active analysis of framing & purpose, Scenario Building
Defining present state and desired purpose
Nudging Techniques for Behavioral Change
Rapid Prototyping and System Value Proposition
Creating a road map with expert coaching & review
*AI Included
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Introduction to Futures Thinking
Methodology & cases
Present team-specific challenge
Sense making & Reframing
Deepen Values Piramid
Wrap-up day 1 & Reflection round
Trends
Reflection & Discussion
Model introduction
Vision Narrative
Personal Project
Futures Narrative
The Action driven Mindset Findings sharing 3 Horizons Map Now-Next-Future
Three Horizons, Future Narrative Personal Project Actions Plans 09:00 Kick-off
Innovation teams often struggle with biases and entrenched behaviors. Forbes and Harvard Business Review note that traditional approaches, with their linear and rigid processes, too often lead to inflexible solutions. Over the last decade, DesignThinkingand SystemsThinkinghave evolved to focus more on tangible outcomes and active 'doing, ' emphasizing empathy, user feedback, and continuous refinement for innovative, user-centered, and systemic results. Together, Design Thinking and Systems Thinking provide powerful, tools that help organizations break free from linear thinking, offering greater flexibility, innovation, and resilience in tackling today' s complex challenges.
Thinking
Avoid Failure
Thinking & Planning
Rigorous Analysis
Focus on Solutions Giving the right answers
Periodic
Telling
Getting it right first time
Certainty is Key
Subject Experts
Design Thinking
Aware of Failure Doing Rigorous Prototyping
Focus on Human value
Asking the right questions Continuous (iterative)
Showing Learning is key
Embrace Ambiguity
Process Expert
Holistic Thinking
Focus on System Purpose
Questioning deep-held Beliefs
Closed Loop Thinking
Mapping complex systems
Adapting based on insights
Certainty to Approximation
Epistemic Intelligence Systems Thinking
…needing to understand why and how to take a more Systemic Approach in their projects.
…wanting to understand how Futures Thinking can help them in enriching the Strategy building process
...wanting to understand why Systems Thinking is needed and how you can apply it to develop a Sustainable Future for their organizations.
…who want to understand the needs and behaviour of their target groups, and how to help them kickstart innovation.
The Systems Iceberg Model helps distinguish between surface-level symptoms and deeper, systemic causes of problems within your company. By uncovering underlying issues you can develop more targeted, long-lasting interventions, leading to sustainable improvements and meaningful change. minutes re team cky notes, sharpies
The Rich Picture is an effective start to mapping out complex situations, uncovering interrelationships, and identifying key actors, processes, and perspectives. It helps teams gain a shared understanding of a system' s complexity and communicate insights visually.
When dealing with a systemic challenge many internal and external stakeholders have an effect on how a new service is developed and launched. Use the information to assess how the interests of those stakeholders should be addressed in driving forward systemic transitions.
Causal loop diagrams show how different parts of a system influence each other. They help us see where things grow out of control and where we can take action to keep the system balanced. By identifying these feedback loops, we can make better decisions to create stability and improve system performance.
The STEEP Canvas is a valuable tool for analyzing the broader environment of a project or business. By exploring an issue from five different perspectives, you can identify external factors that may impact the future of your initiative
The Actants Map zooms in to analyze both human and non-human entities (actants) that influence each other or are influenced by a system. It helps you understand how different actors interact within a system, shaping its behavior and outcomes.
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We base our approach on the Double Diamond, developed by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.
The first Diamond focuses on problem finding while the second Diamond provides the tools and mindset for generating value increasing solutions.
People-centered Communicate Co-create Iterate
Systemic Design integrates human-centered design and Systems Thinking, bringing awareness to the holistic complex systems solutions are being developed in. The approach provides support in increasing end-user and planetary awareness from A to Z while leaving space for iteration and value exchange amongst stakeholders.
Our coaches and facilitators are all subject matter experts in the field of Human-Centred Design, and have extensive experience in providing project assistance and trainings in Design Thinking. You can find all of our coaches and facilitators on our website.
*Dr. Robert Collins is a business consultant and educator who has been delivering courses through the University of Oxford for over 25 years.
We focus on creating value for people as the most effective way to drive project success and inspire.
"A refreshing and engaging experience that went beyond my expectations."
Tupo Muocha, UNICEF
Our worldwide team combines global reach with invaluable local expertise. We approach every challenge from the user ’ s perspective. We focus on creating value for people as the most effective way to drive project success and inspire growth for our clients’ businesses and organisations. inspire growth for our clients’ businesses and organisations. inspire growth for our clients.
We value quality! DesignThinkers is accredited by the Dutch Council for Training and Education, underscoring our commitment to delivering high-quality education and training experiences globally. This accreditation is a testament to our unwavering commitment to delivering high-quality education and training experiences to our global community.
After the successful completion of one of our courses, participants are awarded with a DesignThinkers Academy Certificate. All tools and materials will be available after the course in our Learn & Develop Library (accessible to alumni only).
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Through (on-the-job) han training and coaching, we empower your team to adopt a solutionoriented mindset, preparing the team for innovation.
We help you navigate through a diverse array of customized routes, integrating both content and capability services and ensuring a bespoke approach to meet your unique needs and unlock your potential.
and find your bespoke route. We explore stepping stones together,
Immersive DT Bootcamp for Professional Innovators* (AI)
Learn from highly experienced Service Design & Design Thinking practitioners by Masterclasses and experiencing DT with a real case.
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Master Facilitation by enhancing your skills with advanced techniques and refine your style to effectively guide groups, focusing on People, Structure, and Outcome.
Build confidence and master storytelling techniques to gain buyin and foster engagement with stakeholders through effective presentations and data utilization.
Join our 2-day Employee Experience Training for the latest insights. Develop a strategic, employee-focused vision to transform your organization.
Gain essential skills to being an effective leader of the future while learning to confidently guide your organization through disruptive and dynamic environments. * includes latest AI techniques
Send a Whatsapp now just drop our team a message and we'll get you what you need. Hey, DesignThinkers here, how can we help you today? I have a question about the 2-Day Employee Experience course. Of
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From startups to global enterprises, we ’ re privileged to support teams of all capabilities in solving complex challenges through innovation. By equipping organizations with the right tools, mindset, and strategies, we help them foster creativity, drive meaningful change, and stay ahead in an ever-evolving world.
We operate with a high energy, action oriented approach to make sure you walk away with tangible outcomes. Together, let’ s shape a future that truly benefits everyone. Looking for a bespoke program? Let' s connect! Email us via info@designthinkersacademy.com.