“Our experts will guide you through a structured approach and establish a new way of working to sustain innovation. ”
Skills
*Including 1-Day
Hello, we're DesignThinkers, but you can call us "DT"
Design Thinking is a widely recognised framework to development innovative and relevant solutions for complex challenges. It is a hands-on method and mindset with emphasis on teamwork and iterative learning through continuous end-user and stakeholder involvement.
Our goal is to unlock your challenges and create lasting impact. With our practical approach, we empower you to lead change, providing the tools to identify beneficial opportunities and nurture valuable solutions. Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the everevolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
25 +700 250k 97% Countries +150
Now, let's get started!
Now, let's get started. Table of Contents
Why choose us?
Our worldwide team combines global reach with invaluable local expertise, strategically assembling professionals to train, guide, and develop your team and organization, ensuring you thrive in the ever-evolving landscape. With over 25 years of experience, we bring leading-edge expertise from Europe to drive meaningful change and create lasting impact.
Course Highlights & Program Overview page 05
Take a look at all the key learning objectives, topics covered, practical applications, and detailed course structure of the upcoming training. Practical Information & Details page 07
Find out if this training matches your learning journey, which tools will be used, and practical details such as location & pricing.
Learning Outcomes
& Official Certification page 08
What are the expected learning outcomes and their benefits. You will receive an official certificate, toolkit & exclusive access to our L&D library. Reach out: We love to guide your learning journey page 21 We' re happy to help you on your professional learning path! Aside from our courses, we offer bespoke programs. Contact us for more info.
Future Leadership Skills
*Including 1-Day Strategic AI
"
This 3-day course merges the essential skills of Future Leadership with AI, equipping you to lead with clarity, confidence, and creativity in a rapidly evolving world. Over two days, you ’ll explore what it means to be a future-ready leader through hands-on learning in strategic thinking, communication, and personal reflection. In the second part of the course, you ’ll dive into the practical applications of AI for a day, learning how to confidently use tools like ChatGPT, Komo AI, and DALL·E 2 across different stages of innovation and decisionmaking. You’ll explore where AI fits into leadership and how to guide your organization through change by combining human insight with technological power.
3 days of 8 hours Involvement
Truly a transformative experience, guided by a very inspiring facilitator who helped me harness my leadership potential. It's a real eye-opener. "
Ellen Coerdes University of Amsterdam
Capabilities:
Critical Thinking
In today’ s rapidly evolving professional landscape, staying ahead means more than keeping up. It requires embracing emerging technologies and rethinking how we lead. As AI continues to reshape industries, adapting to these trends is no longer optional for leaders. In this 3-day course, you ’ll develop the essential skills of Future Leadership and learn how to harness the power of AI. Gain the mindset and practical tools to lead with confidence, empower your team, and drive meaningful innovation in a world of constant change.
Applying AI to real-life cases Empathetic
Future Leadership Skills
Future Leadership Skills
*Including 1-Day Strategic AI
Sign up
Programme
Day three
Applying Strategic AI
09:30 Kick-off
Introduction - Design-led Innovation Challenge
End-user Research
End-user Insights (individual)
End-user Insight Selection (team)
12:30 Lunch break
Ideation
Rapid Prototyping
Storytelling
Reflection
17:00 End
Outcomes
Becoming familiar with Design-led innovation
Hands-on experience tools/activities
Format session to run with clients
AI Tools we like and use
Text-based Image-based
ChatGPT: Conversational AI for text generation and understanding.
Claude (Anthropic): AI assistant for generating,
editing, and analyzing text.
NotebookLM (Google): Research focused chat Model.
Perplexity: AI-powered research assistant.
Audio-based
Descript: AI for audio transcription, podcast
editing, and text-to-speech.
Resemble AI: Text-to-speech tool for voice
cloning and generation.
ElevenLabs: AI for creating realistic voiceovers.
ChatGPT Dall-E 2: Generates creative images from text prompts.
Flux1.ai: AI tool for creating artistic and realistic images.
Ideogram: best image tool to include text in generated images.
Video-based
Runway Gen-3: AI for text-to-video generation.
Pictory: AI tool to create videos from text and scripts.
Synthesia: Generates AI-based videos with digital avatars.
Innovation Leaders
C-suite Executives
…eager to incorporate AI into their creative workflow, enhancing innovation and efficiency in the design thinking process.
Our tools for growth
Strategic Thinking AI Prompting Creativity
Unlimited Access To Our Design Thinking Toolkit
Full access to all our DesignThinkers tools in the Online Learn & Development Library will be granted upon completion of the course.
Critical Thinking Empathy Storytelling
Persona Card
20-45 minutes
Individual or in groups
Sticky notes, sharpies
Personas are used to define who are the customers you are trying to help with their specific problems. They can provide a range of different perspectives on a service, allowing your team to define and engage the different interest groups that may exist within your target segment.
Customer Journey Map
45-60 minutes
Core team
Sticky notes, sharpies
Creating a Customer Journey Map builds empathy by focusing on the present journey of the customer. At its best, this is a continuous activity to plot information about why your customers do what they do and how they experience interacting with organizations and/or services through different touch points.
Idea Brainwriting Tool Service Scenario Map
+4 people
Sticky notes, sharpies
The Idea Brainwriting Tool is a simple and direct tool to start co-creating new ideas in a team. It pushes everyone to contribute in enriching and making ideas more detailed. Everyone in the group works on each other' s ideas by adding, eliminating, replacing and finetuning each idea.
20-60 minutes
Core team
Sticky notes, sharpies
The Service Scenario Map is a tool which will help you visualize the steps and actions your persona takes when using the service or product of your company. It is a visualization of the user experience, using the service designed based on the ideated ideas. 10-30 minutes
AI Prompting
5-15 minutes
Core team
Laptop or phone
Support your process by using AI for the different stages of the Double Diamond. Prompt AI to generate 5 ideas on your problem statement, present your persona to AI and ask your research questions pretending they embody the persona, or make a prompt to enrich your Customer Journey Map by simulating different situations.
Mindsetters | Hands-free
Make pairs. There is going to be a competition making paper airplanes. Let everyone put their dominant hand in their pocket. Give the participants 5 minutes to make a paper airplane; Let everyone throw their plane from behind a common line. For throwing they can use their dominant hand.
Outcomes & Objectives
What to expect Learning Outcomes
What's Included?
"Initially facilitating sounded like something I would never enjoy or be able to do, however after these 2 days I found my happy place in facilitating and connecting people to get to great results together. "
Joshua Grootveld, Chamber of Commerce
A Designer's Mindset, AI-empowered
We base our approach on the Double Diamond, developed by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation. We have adapted this model to integrate the latest AI.
The first Diamond focuses on problem finding while the second Diamond provides the tools and mindset for generating value increasing solutions.
CONNECTIONS & RELATIONSHIPS
People-centered design empowered by AI
LEADERSHIP &
Our AI-enabled, humancentered design raises awareness and harnesses progressive AI research to enrich the human experience.
We leverage the latest AI tools to uncover innovative solutions, ensuring that every angle is explored and no stone is left unturned.
Meet some of our Facilitators
Our coaches and facilitators are all subject matter experts in th Human-Centred Design, and have extensive experience in pro assistance and trainings in Design Thinking. You can find all o and facilitators on our website.
*Dr. Robert Collins is a business consultant and educator who has been delivering courses through the University of Oxford for over 25 years.
About what we do Expertise
We focus on creating value for people as the most effective way to drive project success and inspire.
"A
refreshing and
engaging experience that went beyond my expectations."
Tupo Muocha, UNICEF
Our worldwide team combines global reach with invaluable local expertise. We approach every challenge from the user ’ s perspective. We focus on creating value for people as the most effective way to drive project success and inspire growth for our clients’ businesses and organisations. inspire growth for our clients’ businesses and organisations. inspire growth for our clients.
Schuurman, Founder DT Academy
Joey Piliero, Senior Facilitator
Adela Cristea, Leadership Expert
Certification
We value quality! DesignThinkers is accredited by the Dutch Council for Training and Education, underscoring our commitment to delivering high-quality education and training experiences globally. This accreditation is a testament to our unwavering commitment to delivering high-quality education and training experiences to our global community.
After the successful completion of one of our courses, participants are awarded with a DesignThinkers Academy Certificate. All tools and materials will be available after the course in our Learn & Develop Library (accessible to alumni only).
'
Ihaveparticipatedinatleast
softskillsinthepast
15 courseson
20 yearsofmycareer, but thecourseofDTAstandsoutasthebest. '
Javier Sanchez Millan, Banque Pictet & Cie SA
Price list*
Whatwe provide
Culture
An AI-aware innovation cultu
Our experts will guide you structured approach that in emerging technologies like establishes a future-proof w working to sustain innovat
Content
Relevant results
We provide the means to bring real and viable solutions to your challenge, using AI-driven insights and validating those with real customers and key stakeholders through masterful presentation.
Capability
An AI & innova
ready team
Through hands-on trainin
we empower your team to adopt a solution oriented mindset and build confidence in applying emerging AI learning technologies to drive innovation.
Culture
Capability
Content
Steppingstones forinnovation
Your Bespoke LearningJourney
We help you navigate through a diverse array of customized routes, integrating both content and capability services and ensuring a bespoke approach to meet your unique needs and unlock your potential.
and find your bespoke route. We explore stepping stones together,
Other courses that may interest you
Immersive DT
Bootcamp for Innovators (AI)
Future Leadership Skills (Including Strategic AI) Design Thinking Foundations & Stor
Learn from highly experienced Service Design & Design Thinking practitioners by Masterclasses and experiencing DT with a real case.
Gain essential skills to being a leader of the future while learning to guide your organization through disruptive and dynamic conditions, all with the support of AI.
storytelling techniques to gain buyin and foster engagement with stakeholders through effective presentations and data utilization.
Deep-Dive
Thinking and Facilitation in just 4 days. Work in co-creation in small teams to learn from participants with diverse industry backgrounds.
rse combines the fundamentals of Design Thinking with hands-on applications of AI to help you innovate smarter, faster, and with more impact. * includes latest AI techniques
Getintouchvia Whatsappfor questionsbig orsmall,
Send a Whatsapp now just drop our team a message and we'll get you what you need. Hey, DesignThinkers here, how can we help you today? I have a question about the AI & Strategic Thinkng Course. Of course!
Some companies we're proud to team up with
See all cases
From startups to global enterprises, we ’ re privileged to support teams of all capabilities in solving complex challenges through innovation. By equipping organizations with the right tools, mindset, and strategies, we help them foster creativity, drive meaningful change, and stay ahead in an ever-evolving world.
We operate with a high energy, action oriented approach to make sure you walk away with tangible outcomes. Together, let’ s shape a future that truly benefits everyone. Looking for a bespoke program? Let' s connect! Email us via info@designthinkersacademy.com.
