Welcome to the 2025 Brisbane Disability Connection Expo
Sponsored by GNA SERVICES
River, Mike and the team are committed to working with you to make this a successful expo and we ’ re excited to have you onboard.
Developing Australian Communities would like to reiterate the BCEC’s message, acknowledge and honor First Nations peoples throughout Australia and recognise their continuing connection to land, waters and culture. We pay respect to Elders past, present and future as custodians of this land.
About the Brisbane Disability Connection Expo
The 2025 Brisbane Disability Connection Expo Sponsored by GNA Services will be a hub of activity when the best disability services and NDIS providers and organisations around Queensland exhibit and connect with our visitors at the Brisbane Convention and Exhibition Centre on Friday 21 and Saturday 22 March 2025, 10am to 4pm both days.
Navigating NDIS and the search for service providers can be a big task and it never stops for participants, carers, family members and Guardians Find hundreds of search provider options under one roof, with space to spend time, connect with multiple options, get support and your questions answered at our free from a range of professionals Use our meeting room also, check out the entertainment zone running all day, grab some food and if you need to do something and take a break, try the jumping castle, hair braiders, face painters, balloon artists or get a picture with cos players. All visitors get a free magazine to help them find some of the best service provider options on offer
We don’t just do booths and pamphlets It’s two days at the biggest Disability and NDIS related community event ever and it’s FREE!
After almost 3 decades of experience in the Disability sector, we know how challenging and sometimes overwhelming it can be understanding and managing support , planning and finding the right options Even once people get funding approved and get access to it, people then have to try to wade through the complexity of who, what, when and how: Where do I go? Who do I talk to? How do I know how to find the right NDIS provider for me and how do I know I can trust them? How do I meet them and see who I really feel a good connection with?
We make it easy to find solutions and make connections at the Brisbane Disability Connection Expo 2025 sponsored by GNA Services, at the BCEC We bring participants of NDIS, families, children, adults and those looking for disability service options together with service providers and the community
We will be doing lots of live streamed interviews with exhibitors and sponsors – with the potential to reach even more service providers The expo is dedicated to realizing the challenges and increasing the level of Connection between providers and participants.
Why is this a must-attend expo for visitors?
Get answers to NDIS questions
Many NDIS Participants, Carers and Family members have questions about their funding, how it works and who to work with. We have our huge ‘Information Support Hub’ sponsored by GNA Services for those looking for assistance navigating NDIS and service options, and finding helpful Providers and Exhibitors. We also have a huge free magazine to help you find some of the best service provider options.
Visitors connect with leading, experienced providers and organizations that can give certainty so they are informed, educated and can make the best decisions for their situation.
Have some fun!
We’ve designed the expo to include loads of entertainment (face painters, balloon artists, hair braiders and more), hourly performances and lots of chill out areas so visitors and exhibitors can enjoy their time, not just access information
Now is a time of change and reform so join us as sector leaders working to deliver a disability sector we can all be proud of!
IF YOU HAVE REGISTERED TO EXHIBIT THERE ARE 5 KEY THINGS YOU MUST DO TO GET READY!
1. Make sure you have given us the correct contact person for your team exhibiting. We send lots of information Instead of your accounts department or director receiving updates you may prefer a particular staff member that is going to be present at the event to receive this information. Let us know who that is
2. Update your social media and database. Make sure you are posting every month to remind everyone about the event Make a plan to post on social media, especially closer to the event and email your data bases. IF every single one of our hundreds of exhibitors help us tell the community about the event it helps make the 2 days huge
3. Think about offers, landing pages and things that make you different. How will you stand out and showcase what you do great? Perhaps have QR codes or an event or special something you can invite people to sign up and be a part of
4 Talk to the staff that will be at your booth and make a game plan Sitting behind a table, looking at your mobile phone during the expo will guarantee a poor outcome for you. Visitors won’t want to interrupt you if you look too busy to talk Open the space and make sure you are welcoming. Put tables to the side and greet people. Don’t hide behind a wall. This is a human services event so get ready to connect!
5. Read all our FAQs, this booklet and share it with all your staff. Don’t leave your planning to the last minute and order items for your space now Connect with our booth builders and make sure you order furniture early and confirm what you want printed on your facial above your booth
OUR MUTUAL EXPECTATIONS
This eventis forpeople, children, adults, carers, guardians andprofessionals living withdisability or supporting those thatare. We have the highestexpectation for behaviorpre, postandduring the event. We have zero tolerance for inappropriate behavior. This includes rude, abusive andpoor behavior from exhibitors towards our staff We understandyoupreparing for an eventcan be stressful Do notmake the mistake oftaking this outon our staff, as we willnottolerate abuse Our directors andeventowners willbe on site atalltimes andany behavior suchas this willbe referred to them to manage Treatothers howyou wouldlike to be treatedandwe willallhave agreatevent
Lanyards and Help
Drop into the expo help desk on bump in day and during the expo if you need a hand. Our staff are always available.
Make sure the name you want is the name you get on your booth
Please order your furniture, carpet and confirm your preferred facia name for your organisation with our booth builders Exhibit Systems https://exhibitsystems.com.au/ showforms@exhibitsystems.com.au (02) 9982 5511
All exhibitors will be emailed by Exhibit Systems directly. Check your junk folders if you don't see the email. You can check out their catalogs and find everything you need on their website also.
Our event team will contact you and ask for your preferred name for our map If you do not respond or confirm your organisation name used when your registered will be the default.
PERMITS
Permits and information required by the BCEC Brisbane can be found here on their website
Risk Acknowledgement & Safety Permits - Brisbane Convention & Exhibition Centre (bcec com au)
You may need forms for, but not limited to,
● Animals – excluding licensed assistance animals of course
● Balloons and inflatables
● Food and drink supplying or samples
● Cooking
● Gas
● Hot work
● Vehicles at your stand or in foyer
It is the responsibility of the exhibitor to ensure all permits are obtained directly with the BCEC. As the approval is between you and the venue, it is important that we do not interfere and you complete and submit any applications yourself. The exhibitor services team recommend that you seek approval 20 business days prior to Bump In day of the Brisbane Disability Connection Expo. Please CC us in any permit applications so we can be aware of anything you are doing that may need to be considered as part of the event via events@dacexpo.com.au
The events team will be there to assist as required, but any negotiations will need to happen directly between the BCEC and the Exhibitor.
BUMP IN DAY SCHEDULE
Thursday 20 March 2025
Reminders
Bring your own trolleys
Wear Hi Vis Vests
Wear Closed in Shoes
You can only use the loading dock if you book a time the week before the event latest via events@dacexpo.com.au
10am – 11am Loading Dock opens to pre booked vehicles coming in and large setups that that have been authorized for that time
11am – 5pm Bump In day times – Park and come in via lifts through the front door Please keep to your allocated times or it will be very busy and we will have traffic chaos
11am – 4pm Loading dock open for pre booked exhibitors that have requested and received a confirmed loading dock time Do not turn up without a booking and please stick to your allocated times or there will be a long wait and traffic chaos.
9:30am Inside hall at stage – Official Opening speech
9:55am Ribbon pull at front door for opening to visitors
We do a media callfor the opening andinvite our Ministers to open the event. Hopefully they aren’ttoo busy to attendthisyear.
EXPO DAY 2 SCHEDULE
8am – 10am Exhibitors allowed in to reset and get ready
10am Ready, Set and Go for Day 2! Doors open to visitors
10am – 4pm Expo day
DO NOT PACK UP YOUR STAND OR MOVE ANYTHING
UNTIL AFTER 4PM !
4pm – Doors close and exhibitors pack up and Bump Out via front doors
4:00pm – 4:30pm onwards, Bump Out via front doors
4:30pm anyone inside the hall must now be wearing a hi-vis vest before the venue will open the loading dock doors at the rear.
4:30pm vehicles displayed in hall will be moved out through loading dock and then loading dock will open HOT TIP!
THE LOADING DOCK WON’T OPEN TILL AFTER 4:30PM AND EVERYONE IS WEARING A HI-VIS VEST IN THE HALL DON’T DRIVE UP TO ACCESS THE LOADING DOCK UNTIL 4:30PM ONWARDS OR YOU WILL BE SITTING AND WAITING FOR ACCESS
KEY LINKS
Increase your visibility and have a great experience and result at our event!
Watch our guide and interview with Fit Your Ability and hear how they generated 194 new connections at our recent Brisbane Event
Watch Our BUMP IN Day Explainer Video
Watch our BUMP OUT Explainer Video and Share this With Your Staff – Why can't you pack up or move anything before 4pm Saturday when we finish?
Frequently Asked Questions – FAQ – Share with Every One of Your Staff
Exhibit Systems is our expo builder and also hires furniture and AV equipment to exhibitors. For assistance please contact Exhibit Systems on (02) 9982 5511 or email showforms@exhibitsystems.com.au You can hire a large range of items through Exhibit Systems or through your preferred supplier.
You need to order your furniture early so aim to give Exhibit Systems any order 4 weeks before the event, at the latest
Booths
Shell scheme stands have 2.2m high black, velcro-compatible material. Exhibitors can use the hook (rough side) of velcro to hang items.
Flooring throughout the exhibition hall is concrete to support wheelchair access.
9x9 or 9x6 - Open Area
Open Area Space, Carpeted Area, 4 amp power and priority bump In
6x6 Are
These areas come as an Open Area Space but can have wall/s build if requested. These areas will be carpeted and 4 amp power will be provided.
Please speak to the Events team on 1300 910 503 if you have any questions regarding your booth
6x3 Booth
The following is included in your 6m x 3m Shell scheme booth:
MEASUREMENTS: 2930mm across the front x2, 2930 mm length, 2400mm High
FASCIA SIGNAGE: Three 240mm High WHITE panels with 90mm High BLACK lettering displaying your company name. Fascia signs are provided to all open sides of your booth and are supplied by Exhibit Systems showforms@exhibitsystems.com.au (02) 9982 5511
WALLS: The walls of your booth will be BLACK CORINTHIAN walling. No nails, screws or glue are to be used to fix the panels, please use Velcro dots to adhere to the walls All velcro must be removed by the exhibitor at the conclusion of the show. The panels are temporary hire stock and any damage to them during the show may result in a fee
FLOORING: The venue floor is NON-CARPETED. Carpet can be ordered if required from Exhibit Systems showforms@exhibitsystems com au
POWER & LIGHTING: Your 6m x 3m stand will come with 2 x 4 amp power points and 4 x track spotlights.
The following is included in your 3m x 4m Shell scheme booth:
MEASUREMENTS: 2930 mm Wide, 2400mm High
FASCIA SIGNAGE: Three 240mm High WHITE panels with 90mm High BLACK lettering displaying your company name. Fascia signs are provided to all open sides of your booth and are supplied by Exhibit Systems. showforms@exhibitsystems.com.au (02) 9982 5511
WALLS: The walls of your booth will be BLACK CORINTHIAN walling. No nails, screws or glue are to be used to fix to the panels, please use Velcro dots to adhere to the walls All velcro must be removed by the exhibitor at the conclusion of the show. The panels are temporary hire stock and any damage to them during the show may result in a fee
FLOORING: The venue floor is NON-CARPETED Carpet can be ordered if required from Exhibit Systems showforms@exhibitsystems com au
POWER & LIGHTING: Your 6m x 3m stand will come with 2 x 4 amp power points and 4 x track spotlights.
4x3 Corner
The following is included in your 4m x 3m Shell scheme booth:
MEASUREMENTS: 2930 mm x 3920mm / 2400mm High
FASCIA SIGNAGE: Three 240mm High WHITE panels with 90mm High BLACK lettering displaying your company name. Fascia signs are provided to all open sides of your booth and are supplied by Exhibit Systems showforms@exhibitsystems com au
WALLS: The walls of your booth will be BLACK CORINTHIAN walling No nails, screws or glue are to be used to fix to the panels, please use Velcro dots to adhere to the walls. All velcro must be removed by the exhibitor at the conclusion of the show. The panels are temporary hire stock and any damage to them during the show may result in a fee
FLOORING: The venue floor is NON-CARPETED Carpet can be ordered if required from Exhibit Systems showforms@exhibitsystems.com.au
POWER & LIGHTING: Your 6m x 3m stand will come with 2 x 4 amp power points and 4 x track spotlights
3x3 Inline
The following is included in your 3m x 3m Shell scheme booth:
MEASUREMENTS: 2930 mm Wide, 2400mm High
FASCIA SIGNAGE: Three 240mm High WHITE panels with 90mm High BLACK lettering displaying your company name Fascia signs are provided to all open sides of your booth and are supplied by Exhibit Systems showforms@exhibitsystems com au
WALLS: The walls of your booth will be BLACK CORINTHIAN walling No nails, screws or glue are to be used to fix to the panels, please use Velcro dots to adhere to the walls. All velcro must be removed by the exhibitor at the conclusion of the show The panels are temporary hire stock and any damage to them during the show may result in a fee.
FLOORING: The venue floor is NON-CARPETED. Carpet can be ordered if required from Exhibit Systems showforms@exhibitsystems.com.au
POWER & LIGHTING: Your 6m x 3m stand will come with 2 x 4 amp power points and 4 x track spotlights
3x3
Corner
The following is included in your 3m x 3m Shell scheme booth:
FASCIA SIGNAGE: Two 240mm High WHITE panels with 90mm High BLACK lettering displaying your company name. Fascia signs are provided to all open sides of your booth and are supplied by Exhibit Systems showforms@exhibitsystems com au
WALLS: The walls of your booth will be BLACK CORINTHIAN walling. No nails, screws or glue are to be used to fix to the panels, please use Velcro dots to adhere to the walls All velcro must be removed by the exhibitor at the conclusion of the show. The panels are temporary hire stock and any damage to them during the show will be charged at $275 00 + GST per panel
FLOORING: The venue floor is NON-CARPETED Carpet can be ordered if required fromExhibit Systems showforms@exhibitsystems.com.au
POWER & LIGHTING: Your 3m x 3m stand will come with 1 x 4 amp power point and 2 x track spotlights.
BUMP IN – SET UP DAY
THURSDAY THE DAY BEFORE EXPO
All Exhibitor staff and contractors must do an induction for the venue. You can find it via this link please contact the venue if you have any problems navigating it as we do not manage this or have access SAFETY INFORMATION FOR EVENT WORKERS (office com)
During Bump In on Thursday the expo floor is recognised as a work site Health and Safety guidelines by the BCEC require everyone to follow these rules below
● High Vis clothing/vest to enter and while on the expo floor
● Enclosed shoes must be worn
NEED A HI VIS VEST?
You can purchase a vest via the venue via a vending machine for about $10 or at our Expo Help Desk at the front door for $5
Come see us at the front door at the Expo Help space sponsored by Visualcare
Event set up, referred to as Bump In, will be planned and Exhibitors will be provided with their scheduled times.
The expo help team will have high vis vests on sale As Bump In is during a time the site is considered a building zone children under 16 may not be permitted on site Follow the BCEC security staff directions regarding this policy please .
The events team will contact you via email or phone to advise you of your allocated time. if you know you will require loading dock access please email events@dacexpo com au
For loading dock information please see the loading dock section of this document
No dismantling of exhibition space is to occur before 4:00pm on the second day when the event closes. Even taking down things and packing up can result in things being dropped, tipped over and hurting visitors The venue is tricky about this so just wait till 4pm before any packing up please!
After 4:30pm the expo floor is deemed a worksite as the rear doors are being opened BCEC security will enforce the following:
● High Vis clothing/vest to enter and while on the expo floor
● Enclosed shoes must be worn
● Any staff in the hall once back doors are open and it is again a building site after 4:30pm, have to have completed the induction because it is a build zone during this time. The link is here SAFETY INFORMATION FOR EVENT WORKERS (office com)
As Bump In is during a time the site is considered a building zone children may not be permitted. Follow the BCEC security staff directions regarding this
All exhibitors have access to the loading dock on a first come first served basis and will be managed by security at the BCEC. The loading dock will not be opened until the BCEC security has deemed the expo floor safety compliant
Information Support Hub
The Hub is a central space at each of our four state expos, where people can literally “ask an expert” for help or advice It is staffed by representatives of service providers over the two days of the expo.
Professionals at the Support Hub help provide a service where people with a disability, their families, friends and carers can go for free, reliable, practical, and real-life advice given by a multidisciplinary team of experts. The hub has fast become the flagship feature of our expos.
The Support Hub also provides an excellent opportunity to network with other providers, create important connections and cross-refer services for participants. The staff and sponsors of this space support people navigating NDIS and mainstream systems and compliment the amazing information and support provided by NDIS themselves at the event.
VENUE INFORMATION
Our event is in halls 1 and 2
The BCEC is a world class venue and they have lots of information on their FAQ page here
https://bcec com au/lets-talk/faqs/
Getting to the Brisbane Disability Connection Expo
BCEC Brisbane is easily accessible by foot, ride-share or public transport including bus and train.
There is a drop zone at the front of the venue and car park underneath https://bcec.com.au/visit/accessibility/
If you require flooring in your booth please contact Exhibit Systems who build our booths and supply furniture The larger, open area sites have carpet flooring only
We do not do carpet walkways at our events due to feedback from the disability sector regarding carpet not being preferred due to how it can create difficulties for those using wheelchairs. While it looks great in booths it is not ideal for wheelchairs in the isles
You can bring rugs also or your own carpet for inside your areas. Remember to ensure edges are secure to manage tripping hazards Discuss adhesive for carpeting with us directly If you use the wrong adhesive and cause additional cleaning charges we will pass these charges onto you to cover.
Children on site
During bump in and out, the expo space is considered a building worksite, therefore, children are not permitted on the expo floor during that time However, we understand that sometimes things happen, emergencies arise and plans change. The BCEC security staff are the best point of contact for you regarding requests to have children present during bump in and out times It is their decision, however, we understand that as a building zone it is policy that only adults are present that have completed the induction
Cleaning
Cleaning at regular intervals has been negotiated by Developing Australian Communities with BCEC Brisbane. All rubbish is to be removed from the pavilion before the Disability Connection Expo opens at 10:00am
As an exhibitor it is your responsibility to:
● Ensure all waste is placed in the bins or aisles for disposal by the cleaning team.
● Ensure items are affixed to the walls of the booth with sticky tape, thumb tacks or Velcro
DO NOT use glue. Any damages will incur a removal or cleaning cost.
Client survey
Feedback is extremely important to us and vitally important in growing our expo ’ s. Developing Australian Communities will send a survey to all exhibitors and visitors post expo
Participation is not mandatory
Confetti and glitter
The use of confetti and glitter is not allowed, however, under certain circumstances this may be authorized by the BCEC. You must seek this permission with them directly. Use of confetti or glitter may result in additional cleaning costs which will be passed onto the exhibitor
Damages
Any damage or special cleaning will be at the exhibitor’s expense
Leaving items and Bump Out
Everything must be taken from your booth during Bump Out Saturday after 4:00pm We are visitors like you and we cannot store items. If you leave things behind or need storage, that is something you will have to negotiate with the venue directly. Exhibitors are responsible for any costs, loss or issues raised from leaving items behind If you leave or forget items, they may be disposed of by the venue following our event so please contact the venue directly if you forget anything. If you leave things behind the venue may not store them and they may be lost
Dangerous activities
Any person/s engaging in dangerous activity or unsafe work practices, will be requested by staff/ security to stop immediately. If the activity is deemed unsafe or may cause injury to another, they will be removed from the venue
Please see our expo help if you have any concerns
Deliveries
Developing Australian Communities are unable to accept deliveries on your behalf A member of your organisation must be onsite for receipt of goods. If you have anything being delivered remember to make sure it is labeled using the venue label or it may not be allowed through You can access labels for delivery and information here https://bcec com au/organise/event-freight/
Electrical connections
All electrical and lighting requirements should be ordered through our expo builder Exhibit Systems.
The venue, Exhibit Systems and DAC Expo staff reserve the right to disconnect electrical supply to any exhibitor whose installations are not compliant, dangerous or likely to cause annoyance to visitors or other exhibitors.
Electrical equipment – testing and tagging
All electrical equipment, appliances and leads used on site must be tested and tagged prior to use at the expo Any untested and tagged electrical equipment found on the premises will be removed from the premises
Testing and Tagging may be booked. Please speak directly to our Expo Builder to arrange and there may be fees for this service.
Emergency and Evacuation Procedures
Please follow the instructions given by BCEC staff who are trained for an emergency situation
Emergency Exits
Please take the time when entering the venue to familiarise yourself with the emergency exits and their locations
Expo Build Team
Exhibit Systems will be responsible for building the physical expo They may also be able to look after any furniture and AV hire if ordered in advance If you leave it to the day of the event or too close they may not have furniture available
Prior to the Expo you should have received an email from them asking for booth-related details like what you would like on your signage (if you have signage with your booth)
Events Team
The Events team at Developing Australian Communities will be in contact with you throughout the planning of the expo. We send lots of emails and texts so if you don’t see them check your junk folder
Please feel free to contact us via events@dacexpo com au if you have any questions or via the phone 1300 910 503.
Fire and safety regulations
It is illegal to do any of the following:
● Block or congest emergency exits.
● Block the access route to an emergency exit
● Obscure or cover emergency exit signs.
● Store equipment or any other item in fire stairs or exit.
● Chock open fire or smoke doors or any doors leading to fire exits
First aid
Should you require first aid assistance please go directly to the team at Expo Help or nearest BCEC Security Staff.
Floor fixing
It is recommended that any flooring is installed by our expo builder, Exhibit Systems Should you install flooring at your booth, please ensure that it is correctly and safely affixed to the floor to avoid any slips, trips or falls If you use the incorrect adhesive and create additional cleaning expenses, you will be entirely liable for this expense
Forklifting
Our expo builder Exhibit Systems may offer a forklifting service at a cost.
You can organise this by contacting The Onsite Exhibit Systems Info Desk
High visibility and safety clothing
During the Bump In period Thursday 20 March 2025 and Bump Out Saturday 22 March 2025, 4:30pm onwards or once the rear loading dock doors are open, the expo floor is recognised as a building worksite and, as such, there is a requirement that all persons MUST wear high visibility clothing and closed in footwear. This is not negotiable regardless of your status as support worker or CEO. Please understand and follow security staff instructions
Internet and network
Internet services via the exhibitor resources page https://bcec com au/visit/
Loading dock
A 10 km per hour speed limit applies for all areas within BCEC Brisbane. Put your hazard lights on when driving in loading dock zones.
Vehicles may only remain on the loading dock or the service road for a period of 15-20 minutes unless through prior arrangement with BCEC Brisbane It is a loading zone not a carpark
Vehicles are not permitted to park on the loading dock at any other time. Abandoned vehicles or those exceeding the unload time period may be towed from site if they are hindering access to the loading area.
Vehicles and contents are the responsibility of the owner while on the loading dock Vehicles will be towed at your expense
Lost property
Please see our Event Staff at Expo Help during the Expo to claim any lost property items. If we do not have them you may also contact the venue staff At the end of each day any remaining items will be handed over to BCEC staff.
Noise
Developing Australian Communities will endeavor to keep the Main Stage area at an acceptable level. Please approach our staff at The Expo Help Desk with any noise concerns either with the Main Stage or with other booths. It is a celebration so it will not be a quiet space. If your booth is near the stage then yes it will have noise nearby so consider this when booking your exhibit booth Some acts can be louder than others.
The first 45 min (10:00am - 10:45am) of the expo is ‘quiet time’ for those visitors with sensory issues. Do not play music at your booth during quiet times please.
Permits
Permits and information required by the BCEC Brisbane can be found here on their website
● Animals – excluding licensed assistance animals of course
● Balloons and inflatables
● Food and drink supplying or samples
● Cooking
● Gas
● Hot work
● Vehicles
It is the responsibility of the exhibitor to ensure all permits are obtained directly with the BCEC. As the approval is between you and the venue, it is important that we do not interfere and you complete and submit any applications yourself The exhibitor services team recommend that you seek approval 20 business days prior to Bump In day of the Brisbane Disability Connection Expo. Please CC us in any
permit applications so we can be aware of anything you are doing that may need to be considered as part of the event via events@dacexpo.com.au
The events team will be there to assist as required, but any negotiations will need to happen directly between the BCEC and the Exhibitor.
Animals
With the exception of personal registered service animals, written approval from the BCEC is required for animals within the expo.
Balloons
Developing Australian Communities and the BCEC do not permit the use of helium balloons Do not pop balloons during expo times, as this noise can be significantly distressing for some visitors.
Cooking of food on stand/booth
Exhibitors are not permitted to distribute, sell, or give away any other items of food or drink without the BCEC’s prior written approval.
Please contact BCEC https://bcec com au/lets-talk/
Vehicle Displays
Permits must be completed and written permission must be obtained via the BCEC Brisbane. https://bcec.com.au/wp-content/uploads/Vehicle-Display-Permit.docx
All display vehicles must be supplied with a drip-tray under the vehicle. The vehicle keys are to be left with Security Control, unless other arrangements have been made with the Event Planning Manager.
Vehicles displayed in foyers must be located to ensure a clear space of 3m to another vehicle.
All Vehicles that are displayed on the expo floor will have a 10:00am Bump In time. A member of the events team will be in contact to discuss details with you closer to the event
Custom Builds
Developing Australian Communities have enlisted the services of Brisbane Expo This team has worked closely with the BCEC to ensure all booths meet their requirements. If you have a custom booth that is NOT being built by Exhibit Systems you will need to seek written approval from BCEC Brisbane and submit all required documentation.
Candles
Don’t light and use candles. The risk is simply too hard to manage at our event.
Printing
There are no printing services available from us as an event service. You can contact the venue and local suppliers Unfortunately, we are too busy to arrange this and won’t have a good printer available
Privacy
Developing Australian Communities takes the privacy of the data we collect seriously. At no point do we share client/visitor data bases with other organizations or sell this. Most events in Australia sadly have scammers that contact exhibitors offering to sell databases We will never do this so please forward any such email or offers to us so we can alert everyone.
If you are approached by companies selling you client lists, this is a scam. Please let us know at events@dacexpo.com.au
There are scam emails sent to exhibitors at almost every event in Australia as this is a popular scam. We cannot control this but please be assured we do not share our database
Retail cafés and food and beverage outlets
There are many restaurants and bars located within walking distance in and around BCEC.
There will be a kiosk in the halls and some food suppliers, and there is a very nice café at the front of the venue.
Security
In-house security will be onsite for the duration of the expo Security officers will be present from 7:30am - 6:00pm - No exhibitor is permitted on the expo floor outside of these times.
BCEC also has a range of CCTV cameras which will be managed from their central control room If you require security assistance, please see the staff at Expo Help who will be able to assist or the nearest BCEC security staff
All instructions issued by the Security Department must be complied with To ensure safe traffic management, all instructions issued by dock marshals must be followed.
Smoking policy
The Brisbane Convention and Exhibition Centre is a no-smoking venue. Smoking is not permitted anywhere within the BCEC Brisbane near any entry or exit
Stand or booth construction
Developing Australian Communities work closely with our Expo Builder, Brisbane Expo to provide the booth you have purchased.
Stands built for Exhibitions must comply with the Building Code of Australia and all other statutory regulations current at the time of installation
Storage of items
There is limited capacity for the storage of excess items during the expo Please see a member of the Events staff for assistance. These will be assessed on a case by case basis on the day and storage is not guaranteed
Developing Australian Communities accepts no responsibility for the items.
Toilets and Baby Change rooms
Toilets/ Baby change facilities are located throughout the venue see the floor plan for locations
Telephone
The phone number for Developing Australian Communities is 1300 910 503
Venue Signage
Directional signage is clear and easy to read and main signage, including lifts, have braille tactile indicators. Directional signs for public amenities incorporate the universal symbol for access
Wheelchairs
The BCEC may have wheelchairs that may be borrowed on a first-come, first-served basis, free of charge, for use within the building. The wheelchairs are manually operated and may not be taken outside of the building.
Frequently
Asked Questions
FAQ
Please share the FAQ Page with all your staff
https://developingauscommunities com au/brisbane-faq/
