Ask the Director
Remember to send questions or give feedback to Dylan via this link.
OUR DIRECTOR A WORD FROM
Hail Better Friends!
In demanding and often difficult jobs, I would like to take the opportunity to thank you for your tireless and dedicated work
As I travel all over Gwynedd visiting your teams, I hear about children who feel safe to sit with you while they laugh and cry; about families who value you and don't want you to leave their home; about smiles and angry people slamming doors and putting the phone down; about the elderly getting the chance of finding a new home; about IT people who simplify complexity; about carers who wear a smile no matter what; about ensuring that vulnerable people pay the right fees; about enabling people to live their best lives; about doing the 'right' things in the face of criticism; about listening and giving people the opportunity to speak, and empower people to find answers; about singing in homes and unparalleled care; about long-suffering bureaucratic systems and paperwork (even though there is no paper!); about people being able to live at home; about protecting; about young people who would be in very difficult situations if it weren't for you; about dealing with complaints; about succeeding to prioritize while you are on 'duty'; about your humor and fun; about providing information and wise advice; about managing to keep people out of the hospitals; about people working diligently and quietly in offices enabling important work; about your professionalism; and about people moving through difficult periods in their lives with your help
Thank you
I know that repeating things can be boring, but I think it's worth saying a hundred times: there is no more important or more commendable work than the work you do. I'm proud of it and proud of you. Thank you
Dylan
Social Work Week
Social Work Week will be held from Monday 17 March to Friday 21 March to celebrate social work.
During the week, there will be a series of events that focus on strengthening our relationships, well-being and maintaining our social work identity.
On Tuesday 18 March Social Care Wales will hold two events with inspirational guest speakers to celebrate World Social Work Day.
Who is Social Work Week for?
- social workers, including those who are working and those who want to return to the profession
- social work students and educators
- people with social work experience
- employers of social workers -wider social care workforce
- government and policy officials
- Social Care Wales workers and partner organisations.
A word from Aled Davies, Head of Adults, Health and Wellbeing, and Marian
Parry Hughes, Head
of Children and Family Support:
As we celebrate Social Work Week 2025, we would like to take the opportunity to recognise and thank each of you for your hard work and the positive impact you have on the lives of the people we serve. Your work to support vulnerable individuals in the County is often challenging but your dedication to achieve it and to do what is right for our residents is also evident.
In the midst of the usual hustle and bustle, when you get together during the week, whether as a whole team or in smaller groups, set aside some time to reflect. Celebrate your contribution as individuals and teams to the essential and important care services we strive to provide to support children and people to live their best lives, to ensure they are protected and to offer support to their families and carers.
You have a lot to be proud of and we are very proud of you.
Aled and Marian.
Take a Pause
As part of our activities to celebrate this week:
Friday 21.03.2025 13:00-14:00 On-line
Aninvitation totake partinaMindfulness taster session an opportunity to experience different Mindfulness exercises and to get to know more about the benefits of slowing down and taking notice with Gwenan Roberts who is experiencedinthefieldofmindfulness.
Cyngor Gwynedd, jointly with BCUHB (BCUHB), held a Neurodiversity Roadshow.
An information fair with 38 local services showcasing their provision as well as workshops and presentations available discussing topics such as ADHD, PDA, tourettes and tics, and Sensory were the main events of the Roadshow.
It was a great opportunity for parents, carers and professionals to learn about the support available in their local area. The workshops were very popular with individuals being proud of the opportunity to learn and understand more about conditions that come under the umbrella of neurodiversity.
“OMG!! Brilliant! As a person working in the social care field in Gwynedd, this day is like Aladdin’s cave. As a Mother of a boy with ADHD I am in my glory, we didn't know there was so much support available"
Parent Quote
PARENTING PROGRAMME
Six Arfon parents completed the parenting programme, The Nurturing Programme, at Plas Pawb recently under the guidance of Lowri Lloyd Williams and Naomi Jones. During the 10 sessions; there were entertaining and constructive discussions, and all the parents reported personal improvement in their family life at the end of the sessions
Practical Knowledge
-Ten 2 hour sessions
-0-10 parents are invited -They provide a creche
-You need to come to every session
-Can come alone or with a partner/friend
Here is feedback received at the end of the sessions:
“I thoroughly enjoyed all of it, and found useful aspects in every topic. Would highly suggest to anyone facing difficulties, thank you so much”
What is the Parenting Programme?
Help deal with the challenges that come with raising children. What Does It Include?
Understand why they behave as they do
Recognize the feelings behind their behavior
Explore disciplinary methods Find ways to develop cooperation and self-discipline in them
Learn the importance of looking after themselves.
“Its easy to forget that we have to look after ourselves too, I’m now reminded that I matter as well and indeed to nurture myself to be the best parent to the children”
We will continue to run groups during 2025 - contact the Family Support Team for more information... 01286 678824.
ACTIVE TRAVEL
Electric Vehicle Scheme
The scheme to upgrade the Council's vehicles to electricity has progressed over the past few months.
The plan includes an investment of £1.27m, which has enabled them to receive 48 new electric vehicles.
Community Carers
Gwynedd Carers have started using the cars by now, and explain that they are easy and 'fun' to use.
Click on the video above to watch a video of community carers using the cars.
Compare Bus Journeys
In the video on the left they tell their experience.
There is a new app that has been developed to compare the costs and carbon emissions of a private car journey and a public bus journey.
Click on the mobile phone to use it.
FYI: The Active Travel Charter Launch is on 13/3/25 - Visit by Ken Skates (Welsh Government Transport Cabinet Member).
HUW CEIRIOG
Huw has been employed y the Council continuously since 01/05/1990.
Message from Davy Allan
I've had the privilege of working with Huw for 30 years. It will be a great loss for me to see him leave, not only as a colleague, but as a lifelong friend. Huw has given all his dedication to every job and service he has been a part of. One who has always gone the extra mile, and has been part of a large number of developments and changes in the services.
A message from Aled Davies, Rhion Glyn and Elliw Haf Thomas Best wishes to Huw Ceiriog, Registered Manager of Community Care and Elderly Day Services, who has left his role at the Council at the end of February
Huw has been working for Gwynedd Council since 1990, and has been in his current role as Registered Manager since 2011. A gentleman who is always ready to help, and his friendly nature, he has been a core part of the Service, and has laid solid foundations for the service to build on for the future
Huw has worked and led a large number of care services over his career, Stiniog Gardens, Plas Y Coed Gardens, and Dydd Y Felin Service, Glynllifon. He has managed Learning Disability Day Services, Older People's Day Services, Learning Disability Housing and Support, and In-Home Care Services. You will be greatly missed Huw, and I hope for the best and all the happiness for you in your new job With a huge thank you for everything. Alan.
Huw has worked tirelessly to support our carers, and ensure that our residents receive the highest quality care in our communities. We will see the loss of his experience and his commitment to the field across the county, and we would like to thank Huw for the working with us, and for his years of service to Gwynedd Council.
Good luck to you in your new role as Transformation Officer with O Ddrws i Ddrws, and all the best for the future.
Alcohol and Drugs Policy
In line with our commitment to creating a safe and supportive work environment, we would like to update you that there are changes to our Alcohol and Drug Policy.
As well as carrying out tests for cause, random alcohol and drug tests will be carried out in the workplace from now on, and high and very high risk jobs will be prioritized. This change is part of our ongoing efforts to ensure the safety and well-being of everyone
We would like to emphasize that this update is not intended to cause concern, but rather to ensure a safe working environment The Council's priority as an employer is to support the well-being of our workforce, and support is available to anyone who needs it I know it's not easy to ask for help, but please talk to us if you would benefit from support on alcohol and drug use.
--Line Manager
--The Occupational Health Unit
--Family doctor
--Independent Agencies or Charities identified below --For more information: GwasanaethYmgynghorolAD@gwynedd.llyw.cymru
Help is available if you feel you need help with alcohol or drugs. Links and phone numbers are below:
HSE Managing Drug and Alcohol Misuse at Work Mind
Talk to Frank
Councils - Cycle to work scheme
Electric bikes are a fun and economical way of travelling to work.
There is a scheme for Council staff to trial electric bikes for half an hour during your lunch hour for £3! This is a valuable opportunity to test an electric bike and build confidence in cycling.
For more information:
gemma.yrorsaf@gmail.com 07502 525120
Karen Coutts- Adult support worker :
4 years ago, I decided using an electric bike would be the right choice for me. I purchased one through the CouncilsCycle to work scheme. Electric bikes are very economical , costing no more than 5 to 10 pence per charge.
I find it keeps me fit Just because it's electric, doesn't mean you don't have to pedal. I love being out in the fresh air, I feel part of the community, and people recognise me and what I do. Sometimes our job can be stressful, so that ride between calls allows me time to de-stress and take a mental break
I can’t say I have encountered any real challenges when using the bike. If you are a non driver, of course you need to familiarise yourself with the rules of the road.
I live and work in Tywyn Riding an electric bike means 5 days out of 7 I am physically active. At 64, I feel I am fitter and more active then I was 10 years ago. I would definitely recommend using a electric bike as an alternative to using a car. Its better for the environment and good for you. A win win situation. I love my bike.
HELPU’N HUN
Staying independent is a priority for many of us as we age, and staying in our home is a big part of that Helpu’n Hun can help many people to do that!
Helpu'n Hun is an online tool that creates a personal report for you, and will offer suggestions about things that may be of use to you
By answering a few questions about your needs, it can suggest tools or ideas that can help. The Helpu'n Hun assessment offers advice to help you with difficulties you face in: Your home Activities every day Your health
To learn more or to use Helpu'n Hun, click here.
DAN 24/7
As part of the Welsh Government's Strategy, Substance Misuse and our Delivery Group, we promote the use of the 24/7 DAN services directory
DAN 24/7 is a free and bilingual telephone helpline for anyone in Wales who wants more information or help regarding drugs / alcohol The service is available 24 hours a day, 7 days a week.
For information and local support, treatment and recovery go on the website or call 0808 808 2234. For inside information contact Donna Catrin Jones, Regional Substance Misuse Commissioning and Development Officer.
MAETHU CYMRU
At the moment, there are over 71 fostering households in the county, but at least 12 more are needed.
Research carried out by Maethu Cymru has highlighted misconceptions about the role of social workers, which could prevent suitable people from coming forward. By fostering with a local authority, such as Maethu Cymru, a foster family will have access to:
Knowledge and understanding of the role of social workers 1
Confidence and assurance that social workers are proactive specialists who work hard to support young people and foster carers. 2.
Motivation to start the process to become a foster carer through a Local Authority. 3
"We need people from different backgrounds, cultures and with various life experiences to foster Nia, Senior Social Worker, Foster Wales Gwynedd
We encourage anyone who wants to make a difference to a child's life to offer their skills and experience and contact us."
For more information about fostering, or to make an enquiry, contact Maethu Cymru, or your local fostering team.
Pat, Foster Carer, Gwynedd
“During our five years of fostering, the support we have had has been absolutely fantastic.
As a group of pioneers, we provide practical support to other foster carers whenever we can. We also support each other emotionally during the more difficult stages of fostering.
I'm always happy to chat and share my personal experiences with people who are interested in becoming foster carers."
Foster Wales Gwynedd in Westminster
Recently, Pat Harding, Maethu Cymru foster carer and foster welfare pioneer, was invited to join 200 foster carers, young people with care experience, and politicians in the Houses of Parliament to launch the Fostering Network's State of Foster Care 2024 survey.
Inspirational speakers included Josh MacAlister MP, Llinos Medi MP and Kiri Pritchard-McLean - who shared their insights, experiences and personal vision for the future of foster care.
Mel Panther, Team Leader for Fostering Wales
Gwynedd and Regional Development Manager for Fostering Wales, attended the event with Pat, as well as colleagues and foster carers from Fostering Wales Môn. Liz Saville Roberts MP also came to show her support
ADVICE FOR FREE LEGAL
Bangor University law students provide a confidential and professional service for free. Their clinic is available during the term and provides legal advice in Welsh and English to the public.
The students are supervised by qualified lawyers and specialist senior lecturers. No letter of advice will be sent unless it has been approved by a supervisor. Clients will be interviewed by two students and their supervisor.
FYI, no advice is given at the first interview. Bangor University's Legal Advice Clinic offers advice on most areas, including family, consumer, personal injury, probate and housing. No advice is given on welfare benefits, criminal matters or immigration, although it may be possible to refer clients to other organizations that may be able to help.
Please note the clinic will only be open during the academic term. For more information or to book an appointment:
Email: Bulac@bangor.ac.uk or call: 01248 388411.
APPRECIATION FOR CARERS
DAVY ALLEN, REGISTERED
MANAGER
OF A HOME CARE AGENCY:
Over Christmas, staff not only provided the best care to communities, but they had also been busy preparing and distributing Christmas dinner meals to individuals who did not have any. They also supported individuals in the Bangor area to come out of their homes to attend their Christmas dinner It is important to recognize the efforts and dedication of the staff who have been going out to ensure that the necessary care is provided, despite the recent storms and bad weather. Thank you personally for your hard work. We really appreciate you, and all your work of going above and beyond is recognised.
Penrhos Polish Village
Cyngor Gwynedd is working in partnership with ClwydAlyn and Betsi Cadwaladr University Health Board to redevelop the Penrhos site, Pwllheli.
Site Update -
ClwydAlyn has obtained planning permission to redevelop the 107 units on the site. The development will provide homes mainly for older people and individuals with care/healthcare needs, but will also provide some affordable housing for local people and people who will work on the site.
A local contractor has already been appointed, and ecological and archaeological survey work is currently taking place on the site.
Development of a new Residential and Nursing Home on site -
Cyngor Gwynedd and Betsi Cadwaladr University Health Board are continuously working on developing a business case for a new care and nursing home on the Penrhos site
It is intended to develop a home with 56 beds, 24 nursing and 32 residential / EMI, with the flexibility to change with needs in the community.
Confirmation of funds was received from the Welsh Government in July to proceed with the business case further.
A digital photo showing the Penrhos Polish Village after the completion of the redevelopment
CAMP ZOE
nd of July 2024, Zoe Roberts Williams, a Social with the Adults Department, and her friend Ceri, d an incredible feat The achievement was to ilimanjaro, the highest mountain in Africa, a. The mountain is also known as “The Roof Of ue to its impressive height of 5,895 metres.
o persevered through the journey, climbing 8 day and sleeping low for five days. Before making their way up and defeating the final e on the last day, known as “Summit Night” In l part of their journey, they set off from the e at midnight, pushing through freezing t es of -15°C as they conquered the final
er friend reached the summit of Uhuru Peak 8am., experiencing the incredible view from he world's highest 'Free Standing' mountain! and risks that Zoe and Ceri took to conquer o matched the risks and challenges faced by ted volunteers of the RNLI.
layed a vital role in saving Zoe's life after she t in a riptide on a paddle board, and carried o miles out to sea Because of this, the RNLI particularly close to Zoe's heart.
of her terrifying er target was to raise the RNLI by g this challenge her friend Ceri.
tions Zoe on your achievement.
Data Protection Information
If you receive Freedom of Information Act requests, the two links below will help you.
Information Management and Information Laws
Freedom of Information Act 2000
If you share personal information externally, the link below will help you.
Information Management Guide
If you have new staff, here's a quick guide for them:
Information Management Pamphlet
From time to time, unfortunately data incidents will occur, where the security of personal data has been compromised. You will need to complete this form and share it with DataProtectionOfficer@gwynedd.llyw.cymru if there is a data incident.
REVIEWS Domestic Homicide
Brief for staff from the Community Safety Unit -
What? A review of the circumstances where the death of a person 16+ has, or appears to have, resulted from violence, abuse or neglect by a person who was a member of the same household, related to him, or in a close relationship
Why? To identify the lessons to be learned from the death regarding the way professionals and organizations work individually and together to protect victims. DHRs will be part of the new 'Single Unified Safeguarding Review' process by the Welsh Government, in parallel to Child and Adult Practice Reviews.
In Gwynedd: There have been 7 DHR cases, 5 reviews have been completed and 2 are still in progress.
Sharing the learning: DHRs are a vital source of information to inform local and national policy and practice. Agencies have a responsibility to act on any lessons identified to improve practice and protect victims.
Important lessons from DHRs Gwynedd:
It is important that agencies identify and consider the potential for technology-facilitated domestic abuse, and the associated risks. Suicide needs to be recognized and considered as a possible outcome of domestic abuse.
Lack of understanding and awareness about older people as victims. The benefit of a response from trauma-informed agencies.
Useful Information: For advice and support around domestic abuse, you can contact the Live Without Fear helpline Live Without Fear helpline | GOVERNMENT OF WALES
BRITISH HEART FOUNDATION WALES
Friday morning, 21 February, a coffee morning was held for the British Heart Foundation Cymru in the Hwb, Cegin Arfon as February is Heart Month.
Despite the bad weather, a profit of £180 was made. The raffle will continue to be on sale in Cegin Arfon until Friday, March 7th
Sian Thomas (Job Mentor) would like to thank Diane Griffith and Vicky Williams very much for making the cakes.
Sian would like to thank the following businesses for the donations towards the raffle:
Post Office, Tudweiliog
Ashley Shop, Nefyn
Penlan Fawr, Pwllheli
Boots, Bangor
Marks & Spencer, Bangor Claire's Accessories.
This charity is very important to Sian as the condition Dialated Cardiomyopathy runs in her family and Diane also had a stent.
She would like to thank Vincent Chau and Lauren Williams for selling the raffle. Vincent Chau has been given a work placement in the shop that the BHF has in Bangor every Thursday with support from Sian. Lauren has been busy going around businesses with Sian collecting donations for the raffle.
LEARN WELSH
Rachel RichardsonWright
“I'm Rachel. I'm occupational therapist in the adult team in De Meirionnydd and I'm a new Welsh speaker!
I have learned Welsh for two years since starting with the team. It is important for me to learn Welsh for a number of reasons.
The first - many people in the area speak Welsh. It is very important to speak to Welsh-speaking people in their language, especially people who find it difficult to hear well or people with dementia.
Another reason is because it is important to show respect for the culture and community where I live.
The language is very difficult but I love learning. My biggest challenges are mutations and feeling worried that I might make a mistake when speaking. But I'll try whatever!
There are many advantages to speaking Welsh - it keeps Britain's oldest language alive, it strengthens Welsh-speaking communities and it helps me with historical knowledge of Wales."
Amanda Morsely
“My name is Mandy Morsley and I work for the Direct Payments team as an Independent Living Officer. I learned to speak Welsh when I was a child living in South Wales. I've forgotten everything since then.
The biggest challenge is speaking on 'Teams' in Welsh - it's not easy because for some reason my speech goes to 'mush'.
Anwen Mair Jones, Dafydd Gibbard's personal assistant, organizes meetings in a cafe in Caernarfon every week and it's nice to have a conversation about everything through Welsh. By talking to Anwen, I feel more confident to speak Welsh with other people.
When I was 10 years old the family moved to Africa and I had to go to a boarding school in Denbigh. After doing this I didn't speak Welsh because everyone was speaking English.
Now I have been transferred to work with Cyngor Gwynedd and it is important for me to use the language. I listen to/use 'Say Something in Welsh' and try to read a Welsh book.
I went to Nant Gwrtheyrn for a week in January last year. It was hard but worth going and I had a nice time with other people. I try to use Welsh every day on email, with clients / everywhere possible and I feel better for trying.
COMMUNITY CATALYST
Cyngor Gwynedd started assisting individuals to establish a 'Care' Initiative to serve the residents of their local community in 2022. The work was originally established in partnership with the company 'Catalyddion Cymunedol' (Community Catalysts)
Fran Lowden was appointed as a local Community Catalyst to work in Gwynedd to promote the work and to support individuals who wanted to establish an Enterprise The Council was able to take advantage of the expertise and experience of the company to ensure that the work makes progress, in order to help reduce the burden on the County's conventional care services
Catalydd Cymunedol Gwynedd assists individuals to establish a 'Care' Initiative by running a 'Doing it Right' Training course which identifies all the necessary steps and standards involved in establishing a 'Care' Initiative The standards have been drawn up to ensure that the owner of an enterprise is fully aware of the procedures that need to be in place to ensure that the enterprise operates in the appropriate way.
Every individual who completes the 'Doing It Right' Training also receives a grant of £250 towards Menter's establishment costs and IT equipment such as a mobile phone or laptop, it can be obtained through the Digital Gwynedd scheme.
Fran works closely with the Council's Social Workers to identify individuals who are interested in setting up and also to identify individuals who are looking for help from Menter. In addition, Fran works closely with the Direct Payments Team in order to raise awareness of this method of paying for care. Fran's work as Cyngor Gwynedd Community Catalyst continues to make progress and the number of individuals establishing Menter Gofal continues to increase.
CARECUBED Gwynedd Shows the Way
In June 2023, Cyngor Gwynedd was the first local authority in Wales to join the adult version of CareCubed
CareCubed is a secure online care cost tool that supports open and transparent discussion of the cost of care placements. CareCubed was identified as a unique solution and the council purchased the CareCubed license in June 2023.
"CareCubed has enabled Gwynedd to negotiate fees with providers using a solid evidence base, which has benefited us as Commissioner and providers as well."
Alun Gwilym Williams, Assistant Head of Business and Gwynedd Care Commissioning.
Gemma Moss Owen, Commissioning and Contracts Specialist in the Business and Care Commissioning service at Cyngor Gwynedd, explained: "Although we have managed to avoid costs and savings, our main aim is to understand the costs of care, foster a positive and transparent working relationship with providers and identify the true cost of care. We have limited budgets and a tool like CareCubed ensures that we spend the money wisely. We have been able to agree on the cost of Fair Care with providers more quickly using CareCubed which is beneficial to everyone involved. Having a transparent tool based on a lot of evidence and data is a good thing for us and our providers."
Alun agrees: "Historically, we had to do a laborious piece of manual work with providers that took several months The process was so laborious and resource intensive, we couldn't do this piece of work with every provider and we didn't have an evidence base for all the fees we were paying. CareCubed has enabled us to have much more open discussions with providers and reach an agreement based on the Welsh Government's 'Lets agree to agree' principles."
Some training from the CareCubed team was also helpful "We did two sessions, and this gave me a very good understanding of the figures and the softer skills needed for negotiation", he explained, "Now I have the confidence to say when a price seems too high, ask the right questions in a constructive way and ask for evidence where necessary. Our aim is to ensure that providers are properly supported and create a sustainable, vibrant market in Gwynedd. Over time, this will stabilize the market and give consistency in the prices we pay for placements "
Gemma says: "Working with iESE and the CareCubed team has been a very positive experience," says Gemma Moss Owen. Alun agrees: "As the first users of CareCubed in Wales, I cannot praise enough the support provided by iESE as we tackled the new way of working, and the ongoing support we now receive The team have been more than happy to work with us to develop the system and to match our requirements in Wales." "Our aim is to ensure that providers are properly supported and create a sustainable, vibrant market in Gwynedd. CareCubed allows us to direct every pound to those who really need it. Over time, the hope is that this will stabilize the market and have consistency in the prices we pay for placements."
YOUNG LEADERS
Continue to work to ensure that the children and young people of Gwynedd reach their potential.
What is Forward Thinking?
A £10 million grant program funded by the National Lottery Community Fund.
The aim of the program is to empower young people (1125) to create and implement a vision for the future.
Young leaders
There are 13 very enthusiastic leaders, but they want to welcome more to the team If someone would like to join and support the project as Young Leaders, please complete the form below.
Enablers of Change (Rachel Griffith, Luke Stevens and Llinos Evans)
The main aim of their role is to respond to what young people have shared to improve their resilience to ensure a sustainable and mentally healthy future while collaborating with key partners/stakeholders to support the three stages of change and also to provide support in order to facilitate the work of managing and/or triggering change.
Information about Thinking Ahead, as well as voice and inclusion information and resources. The Padlet will be updated frequently https://bit.ly/Meddwl
Here is the link for a referral form https://bit.ly/referralform2
You are also welcome to contact the team by email cylinymlaen@barnardos.org.uk or by phone
Rachel - 07892755178
Luke - 07892755175
COFFEE MORNING TO REMEMBER MANDY PARRY
Friday, September 27th, a coffee morning was held in the hub in the Arfon kitchen in memory of Mandy Parry. The event was a huge success, attracting many people who came to show their support.
It was nice to see Mandy's family present at the event. Attendees enjoyed a choice of tea or coffee, along with delicious cakes. Everyone had the chance to take part in a raffle.
Sian Thomas, the Jobs Mentor, thanks Penlan Fawr Pwllheli, Siop Ashley Nefyn, Asda, Morrisons and Boots for their generous support of the event. Special thanks are also due to Huw John and Lauren Williams for their valuable help and to Diane for making delicious cakes for everyone to enjoy.
The event raised an impressive sum of £315.03, which will be shared in memory of Mandy Parry for Ward Alaw and Macmillan.
Thank you for reading the latest Cyngor Gwynedd Social Services Newsletter.
If you have news you would like to share with us, please get in touch, see contact details below.
Likewise, we would love to hear from you about any feedback, complaint or suggestion about the Newsletter. The Newsletter has been created by you for you, so we welcome any comments.