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I M P A C T
REPORT
Publication date: 22/01/2022
Social Enterprise CyberKid Vietnam
2021 Impact Report
CyberKid Vietnam
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Impact Report
P r e s i d e n t ’s f o r e w o r d
02
About us
03
Our people
04
Highlights of the year
05
Impact progress
08
CyberSchool
09
CyberClass
11
CyberHotline
13
CyberHome
15
C O N T E N T S Designing data-driven culture
18
High quality talent incubator
19
Media
21
Our partners
23
O u r g o a l s i n t h e fi r s t 3 y e a r s
25
2021 Impact Report
02
president’s foreword “Children are wandering alone on the Internet. They are free to cross borders and territories without any guidance or protection. Thus, they can be hurt at any moment, while adults would hardly notice since it is not a physical wound.”
Quynh Nguyen-Nhu
President of CyberKid Vietnam
While laying the first stone of CyberKid Vietnam with the founding members in September 2020, I could not have imagined that after only a year, we would be able to say "Gosh, we really achieved a lot!".
More than 16,000 Children in 20 provinces and cities across Vietnam have benefited from CyberKid's community solutions thanks to the tireless efforts and admirable collaboration of 102 official members, over 200 volunteers, 15 partners, and 12 members of the Board of Advisors.
On behalf of the 102 CyberKid Vietnam members and over 24 million Vietnamese Children, I am eternally grateful to the Board of Advisors, schools, enterprises and young volunteers for trusting and accompanying CyberKid in 2021. I also would like to express my sincere thanks to the press for spreading the word about CyberKid’s positive impact to the general public. Every piece of TV news, every article in the newspaper coverage about CyberKid has aided us in approaching one more school, one more enterprise, and one more expert to join us on this meaningful journey.
The year 2021 has ended with many valuable lessons learned and exciting plans devised for the future. In the context of economic and social instability caused by the COVID-19 pandemic, we are proud that we never gave up, continued working hard, and contributed our youth to a stable and prosperous Vietnam in the digital transformation era.
I hope that in the 2022 Impact Report that will be sent at the beginning of 2023, I can reiterate my feelings of surprise at the start of the foreword, saying "Gosh, we really accomplished a lot yet another year!"
With my heartfelt gratitude./.
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03
Impact Report
CyberKid Vietnam is a not-for-profit Social Enterprise with
c h i l d r e n
100% ideas initiated and operated by Vietnamese people, being launched to support and protect more than
24 million Children in cyberspace.
Our vision We
aim
to
inspire
responsible,
talented,
and
healthy
generations of digital citizens to take ownership of their future and devote to the society.
Our mission We believe that children and parents are the most vulnerable groups on the Internet.
f o r
We protect them by:
(1) Equipping parents and children with essential skills to cope with cyber risks;
(2) Promoting positive online learning, entertainment, and personal development opportunities for children.
Our goal
a c t
T h i n k
o f
c h i l d r e n
ABOUT US
Protect every child from seven cyber threats, including:
1. Identity theft;
2. Sexual abuse;
3. Human trafficking;
4. Game addiction;
5. Internet fraud;
6. Cyberbullying;
7. Access to prohibited contents.
04
Mr. Son Nguyen-Thanh
Mrs. Hoa Hoang-Thi
Mr. Ung Bui-Dinh
Mr. Dung Nguyen-Huy
Mrs. Huong Thu Nguyen-Thi
Dr. Vinh Thai
Mr. Hieu Ngo-Minh
Mr. Duong Truong-Van
Mr. Philip Hung Cao
Mr. Son Dang-Hai
Mr. Luong Truong-Duc
Associate Prof. Dr. Anh Ky Nguyen Vo
Mrs. Hoa Hoang-Thi
Mr. Philip Hung Cao Key-founder & Advisor, Cloud Security Alliance (#CSAVietnam)
Mr. Dung Nguyen-Huy
Mr. Ung Bu-Dinh Director, Bui Dinh Ung Law Office
Mr. Son Nguyen-Thanh Chairman Of The Board, Media Ventures Vietnam (MVV Group)
Mr. Hieu Ngo-Minh
Mr. Duong Truong-Van
Mrs. Huong Thu Nguyen-Thi
Mr. Luong Truong-Duc
Mr. Vinh Thai
Mr. Son Dang-Hai
Director, Institute for Educational
Research Development of Human Potential
Vice Chairwoman, National Assembly Committee for Culture, Education, Youth, Adolescents and Children Deputy Minister, Ministry of Information and Communications
Cybersecurity Specialist, National Cyber Security Center
Lecturer, Investing Police Department, T32 Police Academy Chief Executive Officer, Vietnam Cyber Security Jcs
Chief of the Office, Authority of Information Security Associate Professor, RMIT University, Melbourne (RMIT)
Executive Director, VinCSS Cyber Security Services Co., Ltd.
board of advisors
Dr. Anh Ky Nguyen-Vo
With professional expertise and extensive experience, the Board of Advisors has advised and assessed our short-term and long-term ideas and strategies;
methods for managing, developing human resources and partners, as well as legal consulting, all of which help guarantee CyberKid's effective operation.
OUR PEOPLE B O A R D O F D I R R E C T O R S
&
BOARD OF EXECUTIVES Quynh Nguyen-Nhu
Chief Executive Officer
Thu Ha Nguyen-Thi
Marketing Director
Thao Duong-Phuong
Head of Finance & Legality
Anh Luu-Thuy
CyberSchool Director
My Nguyen-Tra
Vice Managing Director
Head of Research and Development
m
Linh Pha -Ha
Head of CyberSchool
Thu Anh Nguyen-Khac
Finance & Legality Director
Minh Nguyen-Anh
Head of Talent Management
m
Thao Pha -Thu
Head of CyberClass
G iang Nguyen-Huong Head of CyberHotline
Vice Head of CyberSchool
Khanh La
m Nguyen-Trinh
Vice Head of CyberHome
Trang Nguyen-Phuong
Head of Partnership Development
Binh Tran-Nhi
Head of CyberHome
2021 Impact Report
05
H I G H T L I G H T S
OF THE YEAR 2020 - 2021 After more than a year in operation, CyberKid Vietnam has achieved a number of significant milestones that have left an indelible mark on our development path. CyberKid has been receiving recognition from the community and is making strides toward our goal of protecting 24 million Vietnamese children in cyberspace.
06
09.
2020
In September 2020, Social Enterprise CyberKid Vietnam was officially established by
5 co-founders
In November 2020, CyberKid began operating under the name
11.
2020
CyberKid Vietnam Social Joint Stock Company At the same time, CyberKid launched the first solution for Schools -
CyberSchool
12.
2020
03.
2021
04.
2021
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Impact Report
10.
2021
In December 2020, CyberKid launched 2 solutions for Children and Cyber Victims, respectively -
CyberClass and CyberHotline
On March 17, 2021, CyberKid appeared for the first time on
the National TV news program and was mentioned as the "pioneering organization to protect children in cyberspace".
In April 2021, CyberKid officially launched the first for-profit solution for Parents and Families -
CyberHome In October 2021, CyberKid launched the "Nationwide Internet safety classes” project at
5 Nor thern mountainous provinces
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Impact Report
07
I M PA C T P R O G R E S S
CyberKid has supported and protected Children in
20 provinces across Vietnam 1. Ha Noi
2. Ho Chi Minh City
3. Ha Giang
4. Thai Nguyen
5. Cao Bang
6. Lang Son
7. Nghe An
8. Binh Duong
9. Quang Ninh
10. Quang Ngai
11. Thanh Hoa
12. Hung Yen
13. Can Tho
14. Phu Tho
15. Vinh Phuc
16. Kien Giang
17. Bac Ninh
18. Tuyen Quang
19. Quang Nam
20. Thua Thien Hue
08
16.294
26
362%
112
74%
41
31
53
317%
21,6
499
92
Children participated in CyberKid
solutions (CyberSchool, CyberClass, CyberHotline)
3 times increase in the number of children impacted compared to 2020
Percentage of Children that are able to identify 7 threats after each class
Schools cooperated with CyberKid to deliver solutions
4 times increase in the number of schools impacted compared to 2020
“Internet Safety” classes delivered
at schools
Cybersecurity experts and volunteers participated to deliver Cybersecurity courses
Children participated in Cybersecurity courses with experts
Early talents passed the final test after Cybersecurity courses
Cases of Children attacked in cyberspace were reported
Average hours CyberHotline solves 01 case
Parents particiapted in CyberHome classes to improve digital knowledge and skills
163% is the goal achievement progress which was set during timescale from January 2021 to January 2022.
09
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Impact Report
CYBERSCHOOL Our solution for Schools.
CyberSchool provides free 45 to 90-minute “Internet Safety” classes for primary schools, middle schools, and high schools to enhance children's knowledge and ability to utilize the Internet effectively.
In the past year, with the desire to spread CyberSchool classes to more than 24 million Vietnamese Children, we launched the "Nationwide Internet safety classes” project, one of the most important CyberKid’s strategies for the term 2021-2022. CyberSchool team has expanded its influence to schools in the suburbs of Hanoi and 5 provinces including Cao Bang, Ha Giang, Quang Ninh, Lang Son, and Thai Nguyen.
Especially, this is the first time CyberKid encourages high school students to participate in the program as project coordinators. Through this national project, we hope to provide more opportunities for high school students to develop soft skills, similar to their peers in big cities like Hanoi and Ho Chi Minh City, where there are numerous projects that facilitate early personal development for high school students.
What makes CyberSchool different? (1) There is a high level of volunteerstudent interaction since lessons are organized in small-sized classrooms, with interesting curricula content, thereby increasing students’ knowledge acquisition;
(2) Not only children, who are the beneficiaries of the solution, but also other social sectors involved in the organizing process, such as schools, teachers, project coordinators, and project volunteers, are impacted by the solution.
Due to the interruption of conventional learning caused by the COVID-19 pandemic, CyberSchool has developed an online class model since May 2021 in order to swiftly adapt and continue to achieve our goals. Throughout the threemonth summer break, a series of online "Internet Safety" classes for primary and middle school children were held across the country.
In this new year, we will keep bringing CyberSchool's classes to more cities and provinces throughout Vietnam. We wil also strengthen cooperation with universities to actively encourage young people nationwide to join hands in protecting and supporting children in the digital transformation era.
Va c c i n e s f o r C h i l d r e n i n c y b e r s pa c e
10
“Our students are instructed by numerous enthusiastic volunteers and are provided with a wealth of information about the Internet, including the threats they may encounter in cyberspace and solutions to deal with them. In addition to theoretical knowledge, the lessons are integrated with real-life stories and situations, as well as interactive activities, making them more relevant and accessible to students." Mr. Ha Dang-Viet, The Principle of Chu Van An Secondary School
“Today's class taught me about a variety of cyber-hidden risks as well as how to protect myself when dealing with these concerns online. After today, I will be extra cautious with any material I find on the Internet. I really enjoyed the class. Thank you so much, CyberKid Vietnam.” Hieu Pham-Trung , CyberSchool Summer Class’ student
"I would like to express my sincere appreciation to CyberKid for giving me the opportunity to be a "postman", bringing useful knowledge that CyberSchool has prepared with great passion and effort to children. I hope CyberKid will gain great success in the future and will deliver more and more useful "letters" to children across the country. I wish to have more opportunities to accompany CyberKid in the future." Ms. Tram Nguyen-Phuong , Student at National Economics University - CyberSchool volunteer
In 2021, the "Internet Safety" classes expanded beyond Hanoi to reach students across the country, ensuring that no single child is left behind.
"Nationwide Internet safety classes” project in 5 northern mountainous provinces.
16.164
Children participated in “Internet Safety” classes
499 CyberSchool provided training on cyber safety for more than 150 teachers in Thua - Thien Hue province.
“Internet safety” classes delivered at schools
31
Schools cooperated with CyberSchool CyberSchool organized nationwide "Internet Safety" summer classes for students during the 2021 summer break.
309
Volunteers participated in delivering the classes
2021 Impact Report
11
CYBERclass
W h a t
makes CyberClass different?
Our solution for Children.
CyberClass provides 100% free online courses to discover and foster talents in Cybersecurity.
(1) Students’ competencies will be assessed throughout the learning process by the CyberClass team and lecturers who are cybersecurity experts;
(2) Students who show promising potential will have their information sent to schools and related educational centers, institutions for further talent nurturing in the field of Cybersecurity from an early age.
In 2021, CyberClass successfully created a community of brilliant students with a strong interest in cybersecurity, providing them with opportunities to learn and connect with top experts.
1 1 2 Children
participated in cybersecurity courrces
0 4 Cources
about cybersecurity were organized
4 1 Talents
passed the courses’ final test
10
Experts
collaborated with CyberClass
CyberClass has long believed that the Cybersecurity industry in Vietnam is a key to the success and sustainability of the national digital transformation agenda. We see our mission as finding, nurturing and developing a workforce of cybersecurity professionals capable of sustaining the country's future growth. Last year, we established many partnerships with leading organizations specializing in technology education and cybersecurity in Vietnam, mentioning CyberJutsu Joint-stock Company, Viettel Cyber Security, and MindX Technology School. Together, we have constantly improved the quality of our products to create a better curriculum for young talents in cybersecurity. In 2022, we will continue to implement three major strategies: (1) Improving the quality and expertise of the curriculums; (2) Connecting students to experts through Cybersecurity career fairs; and (3) Seeking early talents in secondary school and high school in our country. CyberClass commits to accompanying and fostering their passion to develop and incubate early Cybersecurity talents for Vietnam.
12
CONTEST
Capture The Flag The first CTF contest for Vietnamese children
CTF (Capture The Flag) is a cybersecurity contest which challenges contestants to find "flags" that are secretly hidden in different applications, programs or websites. As this is a practical playground for anyone who wants to improve their skills and practice teamwork in cybersecurity, CTF competitions are gaining popularity among Vietnamese youth these days. According to CTFTIME's data, Vietnam is one of the top ten countries in the world with the most teams participating in CTF.
In August 2021, CyberClass partnered with CyberJutsu to host a Capture The Flag competition named "Junior Hacking Talent" for adolescents aged 12-17 who are enthusiastic about cybersecurity. The event, themed "Practical Playground Discover Talents," represented a watershed moment for CyberClass in 2021, giving our students with a plethora of exciting experiences.
WHAT OUR COMMUNITY SAY ABOUT US "During the time I was taking the CyberClass course and participating in CTF, what I enjoyed the most was the golden chance to learn new knowledge and skills while interacting and making friends with many incredible people." Nam Pham-Binh,
Contestant at Junior Hacking Talents
"CyberClass is a practical solution that brings the field of cybersecurity closer to the community, especially students. Early and methodical approaches to information security allow students to have the correct understanding and practice for their cybersecurity knowledge, thereby nurturing their passion for learning and researching in this field. CyberClass has found and trained young people with high potential in information security, contributing to the development of Vietnam's information security human resources." Mr. Quang Tran-Minh,
CyberClass Content Advisor,
Intelligence Director at Viettel Cyber Security
T H E L A U N C H I N G PA D F O R E A R LY C Y B E R S E C U R I T Y TALENTS IN VIETNAM
02 31 233
Champions in 2 groups
Students were selected into the final round
Registrations forms
"I am always eager to contribute my knowledge and effort to the success of CyberClass. Hence, it was a bit unexpected for me in a good way, as I was granted an opportunity to accompany CyberClass team from the lesson planning stage until the teaching stage. I consider this the most memorable journey of my previous year, I am so grateful to CyberClass team for creating such a meaningful learning space for the youth. I wish all the best to the team and I hope the project continues to flourish in the future." Mr. Linh Nguyen-Hoai,
CyberClass Expert,
Lecturer of FPT Jetking International Cyber Security Training System
2021 Impact Report
13
“Listening with all our hearts” Our service does not end with a brief phone contact. CyberHotline serves as a consultant and a friend
to Vietnamese children who become unintentional victims of assaults on the Internet.
The year 2021 witnessed CyberHotline’s new progress in bringing our solution's brand closer to the community. Since September 2021, CyberHotline has been organizing many marketing campaigns to encourage cyberattack victims and witnesses to share their stories. In addition, we have been concentrating on establishing relationships with leading experts and organizations in various fields, especially psychology, legality, and cybersecurity, to apply appropriate solutions to each reported case.
During the COVID-19 pandemic, millions of children face greater risks in cyberspace. As a consequence, there is a surge in the number of cases reported to CyberHotline with higher complexity levels. This situation leaves us with the challenge of developing our crisis response team with specialized skills and knowledge to better support victims and witnesses.
In 2022, CyberHotline will focus on implementing two main strategies: (1) Improving the quality of crisis response services through enhancing the agents’ expertise, and (2) Building a network with authorities to specialize in handling solutions for attacked children in cyberspace.
Along with promotion activities, we will continue to
empower victims to speak up, and seek help from CyberHotline when confronting maltreatment in cyberspace.
2021
Impact
Repor t
14
Our solution for Cyber victims.
Cyberhotline
CyberHotline provides counseling and assistance services for children attacked in cyberspace based on 4 elements: psychology, legality, technology, and practicality.
What makes CyberHotline different? (1) Providing measures that are adaptable to the unique circumstances of each victims.
(2) Highly effective assisting techniques for victims and witnesses, including one to three months of post-counseling assistance to ensure victims are not alone in their journey toward self-protection.
5 3 Cases
of Children attacked in cyberspace were reported Cases 88,7% of Children attacked in
cyberspace were solved
21,6
Hours is the average time CyberHotline solves 1 case
Cases 1is the0maximum number of cases CyberHotline can solve per day
# S p e a k T o S t o p
C A M PA I G N #SpeakToStop is a campaign launched by CyberHotline after we continuously received reports about a group of children under 16 being threatened and bullied online by Facebook group traders. Following the issue’s verification, CyberHotline and the victims decided to share this story publicly to raise community awareness about child cyberbullying. After 14 days, the #SpeakToStop campaign has garnered widespread attention and community support.
VICTIMS’ RESPONSEs “Thank you so much. This is the first time I've been brave enough to share my story.” P.B - Victim of cyber sexual harassmen.
“ bsolutely points CyberHotline as very supportive and enthusiastic about ans ering my uestion, hich make me feel more at rest.” A
5/5
!
w
w
q
w
N.T.N.Q - Victim of identity theft.
“Thank you for taking care of me. esides, I am no more a are of the threats in cyberspace and usually arn others ho have the same problem.” B
w
w
w
T.T.T.D - Victim of identity theft.
w
15 2021 Impact Report
Our solution for Parents and Families
CYBERhome With the brand positioning of an educational platform providing online courses taking just 5 minutes a day, CyberHome is the leading pioneer in providing basic digital knowledge and skills to help millions of Vietnamese families adapt to the changes of the digital transformation era as well as utilize technology to connect families in a modern and civilized way. CyberHome was officially launched in 2021, laying the groundwork for brand positioning and reaching closer to the concerns of parents and families in the digital transformation era, which is to protect, connect, and provide comprehensive support for their families.
An educational platform to enhance digital capabilities and strengthen Vietnamese families’ connections
CyberHome, having been nurtured since 2020, is the last solution for the community to be launched in CyberKid's ecosystem. It is the only for-profit solution for CyberKid to achieve financial autonomy and develop sustainably without relying on third parties. CyberHome's revenue is also the cash flow reinvested in CyberKid's non-profit solutions for Children, including CyberSchool, CyberClass, and CyberHotline. On this basis, the product for Parents and Families CyberHome was officially launched in April 2021, with the first course named "Accessing the digital era safely with children" successfully held offline for more than 50 families in Hanoi.
In June 2021, we continued digitizing our courses along with upgrading content quality and using modern educational technologies. This was the first transformation that marked CyberHome's brand positioning as a digital-skill educational platform dedicated to Vietnamese families in the current digital age. However, due to the complicated situation of COVID-19, we encountered difficulties and interruptions in producing online video courses. This necessitated CyberHome to proactively and flexibly adapt by organizing alternative online classes “Take control over cyberspace - Be friends with your kids” on every third Saturday and Sunday of each month from September 2021.
Despite initial difficulties in obtaining customers for each class due to our fledgling brand, we will continue to pursue two key goals: (1) Improving course teaching quality, and (2) Enhancing and developing CyberHome's brand. In this new year, we are determined to meet the product's revenue target, ensuring CyberKid Vietnam's strategic goal of financial autonomy.
16
06
Giải pháp dành cho nạn nhân Classes were organized
92
Parents participated in
What makes CyberHome different? (1) Creative and proactive in building content and providing knowledge for Parents to protect and connect with their children, as well as adapt to the current digital trend in Vietnam and worldwide.
(2) Focusing on providing parents with effective tips, technological tools, and detailed instructions that can be applied practically, instead of mentioning theories only.
(3) Product models are constantly updated to fit customers’ demand: With online courses and webinars, CyberHome makes every effort to renew, rebuild, and individualize the content of each module based on the demand and concerns of each parental group. Regarding video-format courses, parents only need to spend 5 minutes a day to complete one module.
PA R E NT S ’ F E E D B A C K
"Honestly, when my daughter Daisy learns online, I am very concerned as she will enter a wide-open world with a variety of interesting knowledge, new friends, and, of course, great risks. Fortunately, there is this course that can address those problems. It is true that travel broadens the mind. The knowledge the course delivers is fresh, informative, precise, and practical but still very easy to understand and apply." Mrs. Minh Trang
MC at Vietnam Televion Station
I became more confident navigating online networks with my children thanks to the useful and well-designed knowledge about how to prevent fraud and provide the highest amount of support to my children on the Internet. I was able to interact with the instructor as well as discuss with other parents who were open-minded and studious during both lessons, hence, I found it easy to understand and tempathise with the lesson."
Mrs. Phạm Thị Hằng
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I m p a c t
R e p o r t
1 7
Giải pháp cho Phụ huynh và Gia đình
C Y B E R k i d
v i e t n a m
D E S I G N I N G
D A T A - D R I V E N C U LT U R E
18
examine their abilities and expertise in data analysis, project management, and market research. Our workforce mainly comes from data analysis, design, computer science, etc. majors in domestic and foreign universities such as Portland State University (USA), National University of Singapore (Singapore), University of Tasmania (USA), Foreign Trade University, National Economics University, Vietnam National University, Hanoi Law University, and the Posts and Telecommunications Institute of Technology.
Enhancing Data Capabilities for the organization ata is the driving force for our sustainable development In early 2021, CyberKid Vietnam’s Board of Executives identified the term “Data-driven culture" as the driving force for the organization’s sustainable development. Prior to this orientation, CyberKid had significantly implemented a series of internal projects to pave the way for t he datadriven cultural transformation in 2022. The establishment of Research and Development Department CyberKid Vietnam’s Research and Development department officially began operations in September 2021. After 3 months, we had conducted research and innovated a series of processes, services, and CyberKid existing solutions, as well as taken the first step toward incorporating Business Intelligence into all decisionmaking activities. As a highly specialized functional department, its members were chosen after a sequence of assessments to
The process of the system and cultural transformation must proceed in parallel with the updating and development of human capital. CyberKid has invested in retraining and equipping a staff of more than 100 people with the capability to use data in all aspects of the solutions’ day-to-day operations. By the end of 2021, we held a total of 6 training sessions on topics such as finding information, collecting data, making data-driven decisions, and using Spreadsheet tools, etc. for the entire organization. Furthermore, we have continuously monitored and supported members in the process of applying knowledge through monthly surveys and personnel evaluations. In addition to training activities, all CyberKid members are required to proactively observe and report on personal and team efficiency via a performance management tracking system to foster data-centric decision-making habits. This mindset transformation is crucial for CyberKid to progressively developing a data-driven culture in our organization.
B á o
c á o
Tá c
đ ộ n g
1 9
2 0 2 1
Giải pháp cho Phụ huynh và Gia đình
high
q u a l i t y
ta l e nt
espite
the
operating
fact
social
students,
i n c u b at o r
that
the
majority
enterprises
CyberKid
are
always
of
members
After every 6 - 12 months of working at
young
university
CyberKid,
strives
to
support
members in advancing professional working skills, orienting
their
self-development
paths,
as
well
as
members
opportunity
to
are
apply
given
for
the
executive
positions in different departments. These
providing
are all highly anticipated positions in each
them the best experience possible while studying and working
internal
at CyberKid. We identify that in the future, CyberKid will not only
self-development opportunities they might
act
receive,
as
an
organization
providing
practical
solutions
for
the
recruiting
including
community to protect Children in cyberspace, but also a high-
specialized
quality
strategic
human
resource
incubator
for
the
Vietnamese
session
thanks
in-depth
skills,
thinking,
to
training
leadership etc.
the
in
skills,
These
training
government, enterprises, and respected non-governmental and
workshops are often directly delivered by
non-profit organizations.
the Board of Directors, the Advisory Board and the network of CyberKid alumnus who are
talented
young
individuals
with
outstanding achievements.
CyberKid
members
who
represent
the
organization to participate in contests, or to
coordinate
large-scale
with
partners
events
such
to
as
organize
TECHFEST
2021, have continuously received positive feedback thinking
about
their
ability,
and
confidence, flexible
critical
problem-
solving skills. We take pride in the positive results achieved after 1 year of learning and Every year, CyberKid holds two significant recruiting sessions in Hanoi, with an average of 320 applications received in each session,
mainly
from
students
of
prestigious
domestic
universities, such as Hanoi Foreign Trade University, Hanoi National University, and the Diplomatic Academy of Vietnam. With an average acceptance rate of 1:8, all candidates must go
through
Application
four
formal
round,
the
selection
rounds,
Assessment
including
Center
round,
the the
Functional interview, and the Personal interview. Candidates who
pass
month
and
the will
final only
interview be
will
officially
undergo
accepted
a as
probationary members
of
CyberKid Vietnam if they pass the probation with a 75% or above on all performance metrics (KPI).
applying
enterprises training,
to
and
HR
strategies
the
talent
development
CyberKid Vietnam.
from
large
management, program
at
20
“Being a part of CyberKid was the best experience of my 20s” is the sharing of many CyberKid members. Carrying the burning youth, talents, and the spirit of social startups, students who graduated from universities and CyberKid have now become brilliant employees and interns working at large corporations, constantly spreading the image of CyberKiddos as honest, hard-working, enthusiastic, and highly skilled individuals.
“Working at CyberKid gave me the opportunity to develop and enhance my professional communication
w h a t
skills in both written and spoken languages. Even
e x p e r t s
a b o u t
though I am one of E&Y's youngest auditors, the skills
o u r
s a y
p e o p l e
has helped me acquire confidence while working with partners. All of that confidence was formed and
Palo Alto Networks
nurtured by CyberKid, which is why I'm always pleased
Mr. Philip Hung Cao
to call myself a CyberKiddo.”
“Young, eager, and full of ideas and ambitions, are
Yen Nguyen-Bao, Audit Assistant, Core Assurance services,
what I see in the humans of CyberKid.”
Ernst & Young Vietnam
Partnership Development Executive, CyberHome 20.21
Ung
Bui-Dinh Law Office
Mr. Ung Bui-Dinh “CyberKid has helped completed me. I'm a technology
“I admire the young folks of CyberKid Vietnam for
major who has always been proud of my specialized
their enthusiasm and professionalism. You're all
skills. However, the labor market needs so much more.
tremendously
Fortunately, after joining CyberKid, I was trained to
how far you can go in the future.”
strengthen
my
communication,
talented,
and
there's
no
limit
to
problem-solving,
collaboration, and adaptability skills, all of which have helped me thrive and become one of the most wellrounded employees at my current company.”
National Cyber Security Center (NCSC)
Mr. Hieu Ngo-Minh “Working with the members of CyberKid Vietnam
Anh Nguyen-Duc, Senior Cybersecurity Specialist, Techcombank
has left me with an impression of enthusiasm,
Content Developer, CyberClass 20.21
hard
work,
friendliness,
and
professionalism.
Despite the fact that they are all quite young, I am
“CyberKid is the inspiration for my startup initiatives.
always
amazed
Although I started out as a technical person, I have
believe
CyberKid
by
their
always enjoyed doing business and have tried and failed
reliable
support
to establish a startup several times. But I'm not
parents in cyberspace.”
will for
be
limitless a
abilities.
trustworthy
Vietnamese
children
I
and and
disheartened; instead, I'm constantly on the lookout for my own business path. It is fortunate for me to have met
CyberKid
along
the
road,
where
all
of
my
entrepreneurial thinking is sharpened and grown.
With Hoan Giang-Quoc, Bronze award at International Exhibition for
Young Inventors 2019
a
clear
strategic
focus
on
personnel,
CyberKid
Vietnam is confident in developing a young, bright-minded, cultural, scientific, proactive, and studious future workforce for the country's long-term development.
2 0 2 1
I m p a c t
2 1
R e p o r t
Giải pháp cho Phụ huynh và Gia đình
m e d i a CyberKid Vietnam has ended a year of operation with many remarkable media achievements. To optimize reaching the target audience, we successfully developed a network of 01 website and 05 social platforms (Fanpage, Youtube, LinkedIn, Tiktok, and Instagram). On our Facebook fanpage with over 16.000 followers, CyberKid's Marketing team has organized a series of events, contests, and large campaigns to raise public awareness about Internet Safety, as well as bring CyberKid’s image closer to the community. We have also frequently
collaborated
with
respectable
publications
and
websites
to
provide
in-depth
content
about
protecting children in cyberspace and building habits to use the Internet safely for Vietnamese families. The outcomes of our marketing activities in 2021 have shown us positive responses from the public, encouraging us to continue to expand and diversify educational material on communication channels in the future.
Series of short animated videos “The Prism of the Network
Online drawing contest - “Net” attracting
World” on CyberKid youtube channel
more than 60,000 reaches
0 5
2 5
0 5
News broadcasts on VTV1,
Articles on digital newspapers such
Articles published in traditional
QPANTV, and VOVTV
as vietnamnet.vn, nhandan.vn,
newspapers such as Nhan dan,
thanhnien.vn
G
iao duc va Thoi dai, Phu nu
On March 17, 2021, CyberKid was featured on VTV1 News at 7 p.m by the National television broadcaster of Vietnam as "The pioneering
organization
to
protect
Children
in
cyberspace
owned and operated by Vietnamese people". The event has a special meaning to CyberKid, as it demonstrated that our vision and impact were ultimately recognised and appreciated by the community in general and the media in particular. Thanks to this
event,
CyberKid
has
received
plenty
of
support
and
companionship from enterprises and schools in the journey of 7 p.m News on Mattch 17, 2021
awareness-raising
for
Children in cyberspace.
more
than
24
million
Vietnamese
2021 Impact Report
22
CyberKid Vietnam became the Co-organi
zer of the Cybersecurity
Technology Village at TECHFEST VIETNAM 2021 National Innovation and Start-up Day was organized by the Ministry of Science and
Technology.
Cybersecurity
Within
Technology
the
framework
Village,
with
the
of
TECHFEST
companion
of
VIETNAM CyberKid
2021,
Vietnam,
attracted more than 30,000 people interested in a series of 8 online seminars and 2 offline events on December 14&15, 2021. Moreover, the CyberSecurity Talk 06
event
attracted
"Changing more
mindset.
than
1000
Reforming reaches
education"
and
provided
hosted
by
parents
CyberKid with
had
effective
knowledge to support their children’s online learning.
CyberKid Vietnam became the 1st Runner-up at Kawai Business Startup 2021 contest
On September 18, 2021, 5 members representing CyberKid Vietnam successfully persuaded 5 investors to become the 1st Runner-up in Kawai Business Startup 2021 - one of the most well-known and prestigious Vietnamese student-contests for startups. This is a recognition to more than 100 members’ dedication and efforts on the journey of protecting and supporting Children in cyberspace.
On December 1 the Social
6, 2021, CyberKid Vietnam became the winner of
Impact
Award in APAC, within the framework of the
Customer Success Awards 2021 organi Meta.
zed
by
Workplace
from
On May 27, 2021, CyberKid Vietnam representative participated in the livestream “Safe browsing during Covid-19"
The event was organized by Coc Coc in collaboration with Chongluadao.vn and the
National
Cybersecurity
Monitoring
Center
as
part
of
the
Green
Shield
Campaign (NCSC). On social media platforms, it had over 1,000,000 views and over 33,000 engagements.
On December 11, 2021, CyberKid joined with Mr. Philip Hung Cao (Co-founder and main advisor of Vietnam Cloud Security Alliance, Advisor of CyberKid Vietnam) on episode 2 of the programme “Ask me anything: Cyber”.
2 0 2 1
23
Impact Report
O U R
PA R T N E R S
Strategic partner - Palo Alto Networks Inc., the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting people's digital way of life.
Strategic partner - Viettel Cyber Security (VCS) is a subsidiary of the Viettel Military Industry and Telecoms Group. VCS focuses on distributing cyber security solutions for businesses, protecting national sovereignty in cyberspace, and leading the domestic information security market.
Strategic Partner - Young IT Technology and Human Resource Development Co. Ltd aims to develop and fulfill the human resource requirements of the IT sector in Vietnam by establishing communities, connecting talents and developing social projects applying information technology.
Transportation
Partner - Vietnam Airlines was established in 1959 and is the
flag
carrier of
Vietnam. Positioning itself as a modern and dynamic carrier with an internationally recognisable brand characterized by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia.
Publishing Partner - Hanoi Education Development and Investment (HEID) Jsc is a branch of Vietnam Education Publishing House, specializing in distributing, printing and publishing high-quality textbooks, reference books, and educational products oriented to innovate teaching and self-study methods.
Corporate
Partner
-
PwC
Vietnam
Co.
Ltd
is
a
subsidiary
of
the
network
of
PricewaterhouseCoopers (PwC) in 156 countries. PwC provides audit and limited review, advisory services in accounting, regulatory, managing matters with the aim of bringing sustained outcomes for stakeholders and communities.
24
Community Partner - TalentView Technologies Co. Ltd is a leading employer branding firm helping companies in the ASEAN region develop a research-based framework to attract, engage and retain talents by getting the right mix of strategy, design, and technology.
Community Partner - Vietnam Psycho-Pedagogical Association is a socio-professional organization of people who conduct research, teach, and disseminate psychology and education applications in various fields in many localities throughout the country, in order to build and develop psychology and education science.
Community Partner - Vietnam Cyber Security Jsc (VSEC) is a company specializing in the field of Information Security. VSEC focuses on creating a world-class Information Security research environment right in Vietnam to develop people, products, and services with consistent quality.
Community Partner - MindX Technology School offers a personalized and customized study route from primary to university level. MindX Technology School aims to create and connect generations of talented, enthusiastic young programmers, together make the world a better place with the power of modern technology.
Community Partner - IBM Vietnam Co. Ltd belongs to the multinational technology corporation International Business Machines (IBM) headquartered in America. IBM specializes in manufacturing and distributing computer hardware, software, infrastructure, server services, and consulting in a wide range of sectors.
Community Partner - CyberJutsu Jsc is one of the first Information Security training startups in Vietnam. CyberJutsu seeks to deliver expertise to the Cybersecurity community in a way that is intuitive, approachable, and imaginable.
Funding Partner - Coc Coc Technology Co. Ltd is one of the largest search engines and web browsers in Vietnam with over 22 million users, focusing on four products: Coc Coc Browser - Fast and convenient web surfing tool; Coc Coc search engine; Coc Coc Map; Coc Coc Ads.
Community Partner - Nam Viet Communication Technology Development And Investment Co. Ltd was established in 2005. Nam Viet Company focuses on technology, integrated solutions of Telecommunications - Informatics, applications on landline, cellphone, and Internet.
Community Partner - Stringee Jsc is a platform that provides listening - calling - chat - SMS solutions which can be integrated into business’s application or website. Stringee aims to support Vietnamese businesses to improve customer experience, shorten contact time, and enhance the quality of customer care.
25
By the end of 2023, CyberKid aims to successfully educate 5 million Vietnamese children to be able to recognize and protect themselves from 7 cyber threats. Our goals include:
1
2
3
Become the leading organization protecting children in cyberspace.
o u r g o a l s
Expand CyberKid network with offices in Da Nang and Ho Chi Minh City.
Approach and provide solutions to children of ethnic minorities and children in remote areas.
i n
t h e
F I R S T
3 y e a r s
C y b e r K i d
Vietnam
2021 Impact Report
CyberKid Vietnam
CyberKid Vietnam Social Joint Stock Company
2021 Impact Report
Email: partnership@cyberkid.vn
Facebook: CyberKid Vietnam
LinkedIn: CyberKid Vietnam
We aim to inspire responsible, talented, and healthy generations of digital citizens to take ownership of their future and devote to the society.
