CSG MVNO Solutions Brochure

Unleash Growth and Supercharge Your MVNO with CSG Revolutionize your MVNO with a cloud-native, agile platform built for growth and innovation.

MVNOs are facing both opportunities and challenges.

To enhance customer experiences, streamline operations, and unlock new revenue streams, digital transformation has become a defining strategy for MVNOs to ensure they remain competitive. With the help of cloud-native BSS solutions, eSIMs, and more, launching an MVNO has now become significantly simpler.

And MVNOs are no longer relying on providing affordable plans, but instead, they are focusing on customer experience and differentiated business models. Competition and price pressures, especially when the Mobile Network Operators (MNOs) have started to get aggressive with pricing and tailor-made plans, mean that MVNOs need to innovate and differentiate on both the value proposition and cost.

2

CSGI.COM

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Launch Fast, Monetize Faster

Become a Competitive Powerhouse

Break free from limitations: Design & bundle personalized product offerings and pricing for untapped markets.

Slash operational costs: Embrace the SaaS model with minimal upfront investment and a pay-asyou-grow model.

Grow faster: Speak directly to subscribers with unique value propositions crafted to specific needs.

Respond to evolving market demands: Be nimble and adapt offerings quickly.

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Outpace the competition: Launch in a record-breaking three months.

Always leading the market: Continuous upgrades mean you always have the latest features and technology without impacting your network, your revenues or your subscribers.

Cost-Efficient, Tailored Solutions​

Empower your subscribers: Comprehensive self-service capabilities allow subscribers to manage their own experiences with ease.

Unlock innovation potential: Invest your time and resources into strategic initiatives, not system maintenance.

Integrate with ease: Leverage: Open APIs for seamless integration with third-party applications and services.

CSGI.COM

3

Ready to Unlock a New Era of Agility, Profitability and Customer Satisfaction?

The end-to-end SaaS monetization platform designed to help you grow CSG Ascendon is more than just a billing system—it's a comprehensive, end-to-end monetization platform tailored for the dynamic needs of CSPs. While legacy billing systems falter under the weight of diverse digital services and expanding partner ecosystems, Ascendon thrives, offering a scalable, flexible SaaS solution that evolves and grows with your MVNO business.

With capabilities that span the entire monetization lifecycle, from engagement (customer engagement) to network layer (real-time charging and policy), Ascendon provides a unified solution to manage and monetize your digital services. From prebuilt customer journeys and rapid onboarding to revenue management, real-time charging and policy control into one platform, you eliminate the inefficiencies of siloed systems, streamlining operations and slashing your IT expenses.

CSG - Transforming how you innovate, scale, and lead.

4

CSGI.COM

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Scale with Confidence in the Cloud

Deploy in record time with swift migration to the cloud and out-of-thebox support for all business models.

With continuous SaaS innovation, you benefit from the latest technology, including AI, with no downtime and no hidden costs.

Rapid go-live, swift adaptation Go live in weeks, not months or years, with a cloud-native solution built on Amazon Web Services (AWS), empowering you to adapt quickly to market changes and generate revenue fast.

Agile launches, market responsiveness Launch new services rapidly, responding to customer needs and market trends in days. Scale effortlessly without compromising performance.

Cost-efficient, tailored solutions Pay only for what you use and avoid upfront capital expenditures with a predictable business model.

Robust security measures

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Ensure business security with AWS’s industryleading encryption and security model, protecting sensitive data.

CSGI.COM

5

Generate ROI by Quickly Growing New Revenue Streams MVNOs are constantly seeking ways to expand their reach, diversify offerings, and accelerate time-to-market.

CSG empowers you to achieve these goals and drive rapid return-on-investment by monetizing any business model to any customer and leveraging partner ecosystems.

Diversify business models, expand reach: Innovative pricing models dynamically adjust based on usage, history, and customer profile, empowering you to support any monetization model through any payment method.

Quick onboarding, lasting growth: Swiftly onboard partners and new business lines within weeks, allowing you to rapidly start selling distinctive partner offerings to gain a competitive edge and build a strong foundation for long-term growth.

Build strong partnerships: Empower partners with a range of revenue models like revenue sharing, commissions, and tiered pricing to incentivize growth that aligns with your goals.

Provide partners with real-time visibility into their performance through dashboards and reports.

6

CSGI.COM

We have

reduced third-party vendors by 80% and maintained a consistently lean team despite growing by five times in less than 2 years. With CSG… we can onboard customers in 6–8 weeks instead of 9 months.

Tom Gardner

Director of Enterprise, Wholesale, and IoT Products, Three Group Solutions

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Build Customer Loyalty with an Intelligent Omnichannel Experience Deliver an unrivaled customer experience with CSG’s omnichannel support. AI-driven personalization empowers your brand to foster lasting loyalty and maximize lifetime value by elevating every touchpoint in your customer journey.

Consistent, quality omnichannel experiences: Deliver high-quality experiences consistently across all channels. Leverage real-time customer, product, and transaction data to provide a unified, personalized experience at every customer touchpoint.

Incentivize loyalty with tailored perks: Cultivate genuine, long-term customer relationships through AI-enabled personalized offers. Enhance loyalty by offering exclusive discounts, coupons, tiered pricing structures, and more, tailored to individual preferences.

CSG Xponent, our award-winning, industry-leading engagement solution is integrated with CSG Ascendon.

Combining best-in-class customer journey orchestration, customer analytics and communication management, Xponent unlocks a new reality. Transform your vision of better customer engagement into tomorrow’s extraordinary experiences, orchestrated in real-time, with proven results in as few as 30 days.

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

Optimize engagement and conversion: Boost lifetime value by deeply understanding your customers.

Fine-tune every interaction based on timing, preferred channels, and device usage, optimizing engagement, conversion rates, and offer redemption for maximum revenue.

Quickly Go Live with These Pre-Built Journeys Purchase Devices, Bundles, and Offers

Fees and Charges Notifications

Service Appointments

Voice Complaints

Late Fees and Settle Collections

Renew and Upgrade Contracts

(including Promo Roll-Off)

CSGI.COM

7

Proven Business Outcomes Monetize Any Business Model

Become More Resilient

Elevate the Customer Experience

Reduce Costs

Reduced time-to-market

Proven autoscaling to

Boost conversion rates

Infrastructure costs reduced

Drive rapid ROI by monetizing any business model to any customer.

Reduce operational vulnerabilities and enjoy rapid deployment, flexibility and scalability.

Deliver unified, personalized customer experiences across all channels.

Minimize infrastructure costs, eliminate a large upfront Capex, reduce total cost of ownership.

by 85%

20X

up to 30%

by 15%

The cloud-native SaaS monetization platform Contact us today to schedule a demo and discover how CSG can take your MVNO to the next level 8

CSGI.COM

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)

CSG: Your Gateway to Success Transform your MVNO business and take advantage of the latest digital opportunities with CSG. Our cloud-native, secure, and modular BSS solution empowers you to generate new revenue streams, elevate customer experience, increase lifetime value, and gain a competitive edge.

Ready to Unleash Growth and Supercharge Your MVNO with CSG? Contact us today to discuss how we can help you achieve your business goals. Visit csgi.com to learn more.

©2024 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”)