The fastest and most versatile platform today. Seamless for the subscriber. Monetized for the operator.
CSG brings decades of real-world experience elevating experiences and turning complex services into revenue, at global scale. Together with NetLync, we don’t just enable entitlements—we turn entitlements into a business.
Entitlements are no longer a back-office capability, they’re the control plane for elevated experiences and digital revenue in a fast-paced device-centric world.
What is Entitlements-as-a-Service (EaaS) ?
EaaS gives carriers of all sizes access to enhanced cellular capabilities and features for the best iOS and Android experience, without the need for complex network integrations and OEM service agreements. Specifically, EaaS is the fastest and most affordable way for any carrier, anywhere in the world to deploy device entitlements.
Carriers without EaaS
Manual eSIM transfers: Development and maintenance required, scalability issues, support calls—higher transfer costs.
Restricted features: Entitlements is mandatory for many features and capabilities, including wearables, VoLTE and RCS.
SMS-based activation: Costly, unreliable—especially when roaming, leading to poor customer experience.
Services disabled by default: Frequent customer complaints as basic features (VoLTE, Hotspot) are not enabled by default.
Delayed feature rollouts: Harder to keep up with new releases from OEMs like eSIM-only handsets, leaving customers behind.
Carriers with EaaS
One-click eSIM transfers: OEM designed, seamless operation, no QR codes and support needed.
Access to advanced features: Unlocks Entitlement features, increasing ARPU and customer retention.
Efficient API activation: Eliminates SMS costs, provides 100% reliable, seamless service activation.
Services enabled by default: Popular services seamlessly provisioned and enabled—no support calls, happier users.
Instant access to OEM features: Auto-updates with the latest features as soon as device OEMs release them.
Why choose Entitlements-as-Service (EaaS)?
Four compelling reasons
Delivers ‘Device-Native’ Experiences, Rapidly
Deploy a Business Platform Not a Back Office Project 1 2
Why choose Entitlements-as-Service (EaaS)?
Four compelling reasons
Certify With Certainty
Access New Use Cases Immediately
an Evergreen SaaS platform that s automatic access to new use pidly after they are announced by M. 3 4
One integration for iOS & Android
EaaS® eliminates the need for separate solutions, offering MNOs and MVNOs a lower-cost, all-in-one Entitlement Server that can be self-deployed in just a few weeks.
Step
Step 3: Launch!
Why CSG + NetLync? The Multiplier Effect.
CSG’s Entitlements as a Service (EaaS), powered by NetLync, is designed for operators focused on results, not trial and error.
Why this matters for operators
Today’s communications market is tough, the margins are thin, and mistakes can be very expensive.
Why this matters for entitlements specifically
Most entitlement platforms stop at enablement. CSG goes further.
Revenue by design: CSG helps operators identify monetization models that work in the real world, informed by global deployments Large scale monetization is CSG’s core business not a side project
Speed to market: CSG helps operators fast track BSS integration and get to market sooner CSG integrated their own BSS platform with EaaS and can help operators integrate theirs
Self-funding growth: CSG helps operators build B2B2C entitlement business cases that pay for themselves and generate net new revenue
Non-negotiable trust: CSG designs for regulatory compliance, security, fraud prevention, and resilience because monetization without trust doesn’t scale.
And when it comes to security and resilience, our platforms are backed by industry leading certifications, independent cloud security attestations, with recognized operational resilience and fraud prevention capabilities.
Choose an entitlement platform that does more than function
Choose a next-gen entitlement platform that scales dynamically with a partner who knows how to get you live fast and can make it pay.
Together, NetLync and CSG can turn Entitlements into a powerful revenue-generating business.
Can I use EaaS if I don’t have a carrier bundle?
Yes! Via our proven Universal Entitlements.
Any MNO or MVNO (with their own AAA server or HLR) can now access and deploy entitlements capabilities. Registration with the GSMA NSX is required to enable device settings to be centrally managed and accessed by the OEMs (a task normally performed through the Carrier Bundle).
Can I use EaaS for new features if I already have an existing ES?
Yes! Via our Dual Entitlements.
Enable EaaS to seamlessly introduce new features like eSIM Quick Transfer and RCS alongside your existing ES solution. EaaS operates independently, in parallel, ensuring your current system remains unaffected, continuing to manage what it does today.
EaaS
Software Developer
Can I use EaaS in my wholesale business to empower MVNOs on our network?
Yes! We support B2B2C Entitlements
We support a multi-tenanted Universal Entitlement capability that allows you to choose, manage and monetize the use cases each MVNO will have access to. In turn, each applicable MVNO will then be given the ability to manage their own entitlements including branding.
How does EaaS ensure a high level of security?
Netlync developed the solution from the ground up as a multi-tenant EaaS platform with security as its prime cornerstone, including full ISO/IEC 27001 certification
Running on AWS enables services to be effortlessly scaled to meet the needs of carriers of all sizes worldwide. Our commitment extends to rigorous compliance with global regulatory standards, including GDPR, the UK's Telecommunications (Security) Act 2021, and more
Additionally, through periodic testing by independent security specialists, we ensure industry best practice is applied throughout.
Can you share examples of operators who have deployed EaaS?
Apple Carrier Partner – Parallel Entitlements
Key challenges fixed with CSG’s EaaS
Slow, multi-year integrations: long & complex deployment, averaging 12–24 months
Difficult to upgrade: Each time new mobile features were introduced by OEMs, projects had to restart, causing long delays & high upgrade costs
"Before using EaaS, we thought its claim of being the fastest ES solution was merely advertising. However, during integration, we quickly realised its simplicity and successfully implemented all APIs in just 2 weeks with only one developer!"
Separate platforms: Separate integration and additional costs supporting both iOS & Android
Rip & replace: Replacing with another platform too disruptive to current operations
“Our previous vendor couldn’t meet our timeline or budget. Fortunately, EaaS came to the rescue — not only delivering faster than expected, but also at a much more affordable cost.”
Key challenges fixed with CSG’s EaaS
Device Configuration: Previously configuring 5G and device-specific features was difficult (particularly for Android) and required manual adjustments
Problematic eSIM Transfer: Previously customers had to manually deactivate eSIMs on old device and activate new eSIMs leading to increased support calls and operational costs.
SMS Dependency: Previously SMS was needed for device provisioning and configuration, which was expensive, inconsistent, and required constant updates due to device variations.
